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iTunes Unknown error (-53) when trying to sync iPhone

Q: iTunes Unknown error (-53) when trying to sync iPhone

This is really a continuation from an Apple discussion thread.
(Apple - Support - Discussions - iTunes Unknown error (-53) when trying ...)

Over there, a user showed me how to change my security settings, which made the error go away once:

"
On Win& and Vista go to CONTROL PANEL, User Accounts, click on any administratively privileged user Account, click on link "Turn User Account Control ON and OFF", go through the prompts (you need to be an administrator to be able to do so) and choose OFF.
Click OK and back out.
RESTART your PC.
LOG BACK into iTUNES and Sync away.
"

From the user account, I couldn't access the menu... I had to search for "User Account Control", then slide the bar all the way to the bottom.


After rebooting (logging back in the next day), the error came. I was able to log back into my admin account, go the this window and click "ok"... after logging back into my normal account, it worked; once.
I tried that trick again today with no luck.

I've switched to askign over here since this sounds more like a Windows 7 issue than an iTunes issue.

Note: I've tried "run as Admin" with the same results.

Ideas?

RELEVANCY SCORE 200
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A: iTunes Unknown error (-53) when trying to sync iPhone

I get the same error, but it doesn't seem to affect how the iPhone syncs. I've still been able to upload and update my music, ringtones, etc. without any problems. I get that error and click "OK", it goes away and the iPhone continues to be sync'd..

Interesting problem, but unfortunately I have no insight.

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RELEVANCY SCORE 90

I'm having a problem syncing songs from Itunes to my Iphone. I manually manage my music in Itunes and after I hit 'sync' or 'allow', it starts the transfer (i.e. 1 out of 758 songs) but then stops after the first or second song. It gives the message "Itunes could not copy 'song' to the Iphone because an unknown error occurred (-50)". I transferred a bunch of music from a friends pc a couple months ago and began experiencing this problem after that.

I have the Iphone 3G, Windows 7, Itunes 9.

Thanks in advance!!

A:Itunes to Iphone problem - Unknown Error (-50)

I am also having great trouble with my iPhone 3Gs and Windows 7 Professional 64-bit.

About 99% of the time I get an error message.
"iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065)."

Sometimes the number in parenthesis is different.

Strangely, on rare occasions I am able to sync and load music. The two times I have tried to update the iPhone software the process stops before completion. I have a paperweight until I make an appointment with the Apple Store, drive there, get them to do the update. Then I have to manually put in all my contacts and download apps over my wireless connection. Currently, I have no music on my iPhone as my computer will not connect to the iPhone.

I have iTunes version 9.2.1.4.

My system:
motherboard: Asus P7P55D EVO
CPU: i7-860
RAM: G.Skill Trident 4 x 2 GB DDR3 2000
Graphics: 2 x Ati 4890
PSU: Rosewill 1000w
OS: Windows 7 Professional 64-bit

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RELEVANCY SCORE 83.6

New problem: cannot WiFi sync iPad/iPhone. Wi-fi sync worked fine prior to new version of iTunes. Apple support is no help: I've checked everything with Apple (& Verizon) troubleshooting. They're suggesting Restore. Also suggested I uninstall/reinstall my Internet Security (Kaspersky 2012). Any thoughts?
 

A:Wi Fi Sync - iPhone/iPad to iTunes on PC

Closing duplicate thread, you already have one going here: http://forums.techguy.org/apple-macos/1043715-wi-fi-sync-iphone-ipad.html
 

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RELEVANCY SCORE 83.6

I have just upgraded to windows 7 ultimate 64.

I though Brilliant as it i can have itunes on it and it will work with my iphone sync.

Ok it sort of does apps work fiune abut when i want to transfer movies and music it doesnt work.

Before I start i do not sync my musi, i choose what goes on as I have more than 8gb of music.

The first way I tried was simply selecting the songs and dragging them on to the iphone. It seems to work out fine but then it says that The iphone has lost sync and stops copying.

I then tried

Creating a single playlist with what i want on my iphone and making sure the iphone nly uploaded that playlist. Same thing happens, it loses sync.

It only uploads about 4% of the music which is 3.4gb worth,( I have 6gbs free on my iphone)

FINALLY

When these rrors occur my CPU usage goes up to 100% and it means my computer is un bearably slow and its a struggle to shut it down.

This happens everytime, anyone got any ideas what the problem is?

p.s. its an Iphone 3g

A:Itunes Iphone Lose Sync

Hi,

Welcome to 7 forums .

► Just try these instructions:

1. Go to Control Panel > Programs > Uninstall a program
2. One by one remove the Apple Mobile Device, Bonjour and iTunes programs
3. Reboot the machine
4. Use the iTunes setup package to install again (Right click, run as Administrator)
5. Reboot your PC
6. Sync (finally)

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RELEVANCY SCORE 83.6

So my problem is this. Have had an iphone 3gs for 6 months. I've been using itunes on my PC (windows XP) succesfully to sync and update my phone. Now that the new update has come out I've been wanting to link with itunes to download it but for some reason my computer recognizes my phone as a camera (so i can transfer pictures using my basic Nikon program that's all) but itunes will not recognize the device. This tells me that the USB port is in working order but that's all i know Please help. Also it should be noted that my technological IQ is one notch below retarded so please simplify where possible. Thanks y'all.
 

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RELEVANCY SCORE 83.6

We did buy 2 of these porteges. Before we used older models.

With the Z30-A L19 we cannot sync iPhone6 via iTunes anymore, message "cannot correct" identify iPhone.
With both Z30 and different iPhone 6 !

They went to Service, Windows 7 was completely new installed and in addion iTues only, nothing else.
Same Problem on both of the porteges. Using these iPhones on our older Z930 works without any Problem.
Also as a test installaion on another PC.

So it seems the poblem is jst with iTunes (12.2.1), iPhone 6and this Special seres portege Z30-A L19.

Can anyone help or have an idea?

A:Portege Z30-A L19 - cannot sync iPhone using iTunes

Originally Posted by Kgruber


We did buy 2 of these porteges. Before we used older models.
With the Z30-A L19 we cannot sync iPhone6 via iTunes anymore, message "cannot correct" identify iPhone.
With both Z30 and different iPhone 6 !
They went to Service, Windows 7 was completely new installed and in addion iTues only, nothing else.
Same Problem on both of the porteges. Using these iPhones on our older Z930 works without any Problem.
Also as a test installaion on another PC.
So it seems the poblem is jst with iTunes (12.2.1), iPhone 6and this Special seres portege Z30-A L19.
Can anyone help or have an idea?



Hello,

i have the same problem with Toshiba Portege Z30 A12N, I have 2 laptops with the same model and i have the same problem in two.
Today i did recovery the laptop with toshiba recovery, and i have the same problem.

I tried with diferent models iphone (iphone 5s, iphone 6) and always have the same problem.
Is a problem with itunes and this model of toshiba.

I need fix this.

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RELEVANCY SCORE 82.4

Hi guys.

I posted the following over at apple forums and didn't get a single response.

Hope maybe someone knows something about this.

Message follows...

I got a new laptop at Xmas 09. It's a Dell Studio 1555 with Windows 7 64 bit Home Premium.

Ever since then I cannot sync my iPhone. It worked fine with Vista.

I downloaded and installed various versions of iTunes including the 64 bit version that SHOULD have worked. It doesn't.

It recognizes it. It even says 'sync in progress' but this only lasts 2 seconds before it says 'sync complete'. Of course it didn't sync at all and my library is unchanged.

Any ideas?

Thanks for any help

A:Unable To Sync iPhone With Itunes + Win 7 64bit

Hi there,

Please post your System Specs and we'll try to help out.

Cheers,

Walker
Windows Outreach Team

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RELEVANCY SCORE 81.6

im not sure if this is in the right area but Hello, i just got a new computer. it is running xp, has 120 HD, 250 backup, 2gb RAM, Nvidia graphics card. A good computer. the only problem is when i sync my iPod Touch 2G (with iOS4) or my iPhone 3G (also with iOS4) with iTunes (iTunes 9.2 [latest]) it freezes up. it'll get past apps and stuff, but once it gets to music it freezes. ive waited hours and nothing happens. on task manager it say "Not Responding". and ive done everything; reinstalled itunes, restored both devices, set itunes at low (then high) priority in task manager, did the same for Sync Service(s), ended the Sync Service(s) task, and more! NOTHING is working! PLZ help! give me as many solutions as possible. thank you!

its not in DFU mode. i already did that whole deal. idk what else to do!
OH! and to see what would happen, i ran music while syncing and it froze but the music continued to play. and i cant open itunes at all
 

A:Why does iTunes freeze when I sync my iPod Touch/iPhone?

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RELEVANCY SCORE 80.8

My old computer crashed and I'm now on a new PC with Windows 7 Home Premium 64-bit.
I installed the latest iTunes successfully, but found that my iPhone 4 is now not syncing with it.

It can detect the phone, but it's not adding or deleting anything - apps, music or photos. I used to be able to select a Photo Folder to sync from the PC hard drive, but now it no longer works. It, however, works well with my notebook which is running on Win Vista.
There is no error message, the sync and backup apparently goes on only for a few seconds, and then iTunes says it is searching for which apps to install but nothing changes. Even when I've clicked Apply.

I've also tried closing iTunes and I've rebooted the phone but no dice. I've also uninstalled iTunes to reinstall. Doesn't work either. And yes, I installed with the 64-bit installer.
Any help or advice would be much appreciated!

A:Unable to sync iPhone 4 with iTunes on Win 7 Home Premium 64bit

Did you install the latest version of iTunes?

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RELEVANCY SCORE 79.2

Ok..... this one had me really tearing my hair out. For months, trying to get iTunes to "see" my Apple iPhone on my Windows 7 x64 system was like pulling teeth. But I've finally got it to work with a compatibility workaround!

Symptoms:

1) Start iTunes
2) Plug in iPhone
3) iTunes freezes for at least 5 minutes or longer
4) iTunes becomes responsive but no iPhone is recognised (thus no sync can happen)

This would also happen with 1) & 2) reversed (i.e. plugin phone (which Windows 7 x64 recognises immediately)) and then start iTunes. Same freeze up/lock up for 5 mins or longer.

What I tried:

I'd love to bill Apple for the lost time where I tried almost everything out there written on the web. There are hundreds of threads about this very problem going back at least three years.

I tried Apple's "fixes" by restarting their services - no joy
I tried (of course) updating all drivers (Win 7 said I was using latest drivers OK)
I tried updating to every new issue of iTunes that came out but there was never any resolution.
I've wiped out Apple softeare and reinstalled, System Restored and all to no avail.

Then I realised the real problem. Actually the iTunes/iPhone/Win7 x64 combination just does not work, period. Apple seem unwilling (or can't be bothered to effect a fix). They must know about this its all over the net. They just don't care.

So... the solution:

1) Right click the iTunes icon
2) Click 'Properties'
3) Click the 'Compatibility' T... Read more

A:Windows 7 x64 freezes freezing iTunes iPod iPhone iPad sync [SOLVED]

Thank you very much for this post! To date I do not have any Apple products but I was considering buying the next iphone. This heads up will save a lot of time should I run into problems!

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RELEVANCY SCORE 71.6

Hi, I am getting the error message C0000005 7c9118b5 when I try and sync my iphone photos. I saw an old post which suggests removing and reinstalling adobe but I need help with this.
1) How do I do that?
2) What happens to my existing photos on there. How do I save them so that they are not on adobe?
3) Is there a better way to save photos?
4) Any assistance for a computer novice would be much appreciated!
Thanks in advance
Soph
 

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RELEVANCY SCORE 67.6

I am running Win7/Pro x64. My System Spec is in my Profile.

I do not have iTunes installed on my desktop. I do have an iPhone 5, a hand-me-down from my son.

Yesterday the phone needed to be charged. I attached it to a USB port. I was asked by the phone if I trusted my desktop. I said yes. I was told that there were no new images on the phone to import, a fact I already knew. I've encountered this dialog before. It seems to be part of the procrustean Apple way of computing.

What troubles me is that a process started about the time I plugged in the phone. At a rate of 5-10 files/sec the 'modified' date was changed on over 3,500 jpg files on my data drive. I've not analyzed the order in which they were processed but suspect that it was A-Z on the file names and also on folder names.

Could this behavior result from iTunes running its 'sync' process? If so, is there anything I can do to prevent it from happening again?

If we have no Apple OS experts on this forum, does anyone know of an 'Apple forum' that is as respected as sevenforums is in the Windows world?

thanks

baumgrenze

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RELEVANCY SCORE 65.6

I have used Windows 7 since the first beta release and I have explored nearly all of the different builds. However I still find the same error occuring. I have having troubles syncing my iPod. I never used to get this error with Vista, it has only been with all of the Windows 7 editions.

I'm currently running Windows 7 RC 64-Bit and the latest iTunes 64-Bit version.

The problem is that When I sync my iPod, the capacity bar located at the bottom of the screen turns all orange and states that I do not have enough room on my iPod.

Where in fact I do, my music is a mere 2GB and my iPod holds 4GB.

I have included a picture of the problem occurring, and I hope that you guys can help me solve the issue. [attachment]

NOTE: I have tried using Windows Vista compatibility mode, and the error still persists.

LINK TO IMAGE: http://www.filedump.net/dumped/windo...1244950293.jpg

A:iTunes/iPod Sync Error

fresh instlal and first time connected ipod you had that problem? Unless your ipod memory is corrupted and you have to format it....

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RELEVANCY SCORE 65.6

hello everyone, i was wondering if you could help me with itunes. every time i connect my ipod to sync podcasts etc. it just locks and takes like, half an hour to do, which can be really annoying. it does not do this always, but most of the time this occurs. can anyone help me??
 

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RELEVANCY SCORE 64.8

When I open iTunes and it automatically syncs with my iPod, I am getting the error message below:

 

A:iTunes sync - Windows - No Disk Error

Can anyone out there help me with this? Thanks!
 

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RELEVANCY SCORE 63.6

Hi, I did a quick search in this forum for iphone related threads, but didn't see any that fits the bill of my problem, so I have started this thread. If it's in the wrong section, please let me know and I will move it.

Background:

Laptop - Dell Latitude 610 (1.7 GHz, 512 MB)
OS - XP Pro SP3

I am syncing the iphone 3G through itunes with my Outlook contacts and calendar items without any problem on my PC at home, but it's a completely different story at work with the Dell laptop. When I first got the iphone, it worked fine with the Dell for a couple of days, but when I came to work after the weekend, everything went south.

Symptoms:

Once I hook up the phone with itunes, it registers it, but when I hit the sync button, it goes to sync with my contacts, and stays that way for eternity. 10-15 minutes goes by without any changes, and meanwhile, the machine slows to a halt. I can't run any other program in parallel, and it would take 30-40 seconds just switching in between windows. So I would have to manually cancel the sync. Afterwards, the machine remains slow as molasses. I go to Task Manager and would see that the OutlookSyncClient.exe continues to run even though I exited itunes. This is not the case on my home computer. When I exit itunes, that particular process stops as well. If I click over to the performance tab, it would show spike sin CPU usage, and off the chart PF values, like in the GB range. It also is taking up 40-50 MB of memory as well... Read more

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RELEVANCY SCORE 63.2

How do I transfer iphone music that is in itunes to window pc itunes ? this include purchased and non-purchased from itunes.

A:how to move iphone music in itunes to windows itunes

You can't transfer non purchased music to iTunes from your iphone, you will have to import it from another source. For the music purchased from the iTunes store there are two ways to do it. The easiest is to authorize the computer in iTunes and redownload the purchased items. Here's a link that explains both options. https://support.apple.com/en-us/HT201267 .

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RELEVANCY SCORE 62

Is there a way that I can sync my Outlook contacts with my Iphone 4s so that the contact appears as displayed by outlook.
Example: Mr. Richard Jones
FILE AS: Rich Jones

This is the option to display in outlook and I would prefer to display on phone the same.

A:Sync Outlook with Iphone display in Iphone name from outlook: FILE AS:

Hello. I have an android phone which is synced with my gmail account. I have eyed the new iphone 5 and will soon be moving data and contacts from my android to my iphone.

Before migrating to the iphone and mess up something with my contacts, i want to sync all to my outlook. So I wish to achieve sync from Android to Outlook and then from Outlook to the new iphone - is that possible?

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RELEVANCY SCORE 60.4

I installed iTunes newest version and when starting the iTunes Program I keep getting a "itunes unknown error (-50)". Anyone else run into this? Nothing comes up in a google search...

A:iTunes unknown error (-50)

Althought I get this error message everytime I start iTunes after I click ok the program starts and seems to be operating as it should, I was even able to grab all my music, album covers ect off iTunes from my Vista HDD and install it onto iTunes in Win7.. But still get the Unknown error message when starting iTunes..

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RELEVANCY SCORE 60

So, with 2 installs of build 7000 and 1 install of build 7100 I cannot get my Iphone to sync with Itunes 8.1.1.10. If I click sync after my Iphone shows up (and Windows does recognize it as an Iphone and installs just fine) it just stays at "Syncing Iphone" and does nothing else until I disconnect it. How can I get my Iphone to sync on Windows 7?

A:Iphone Will Not Sync

Maybe you need to setup a new itunes database (library) on the computer? Not sure sorry.

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RELEVANCY SCORE 60

Hi,

I have a virtual machine at work which I RDP into and I really need to be able to sync my iPhone through this. I have work calendars that need to be synced but can't seem to be able to get this working. I have enabled local sources and when I plug the iPhone in it will come up as a camera but it won't show in iTunes.

Any idea how I might be able to get this working?

Thanks,
Sam
 

A:How to Sync iPhone over RDP

Sam,
Try opening up Itunes first without plugging in your iphone. Plug in iphone once Itunes is running.

If that does not work, try:
http://support.apple.com/kb/TS1495
 

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RELEVANCY SCORE 60

Hello. I have Windows XP and my itunes won't launch. It keeps saying "unknown error -50". Also when I click any of my microsoft word files, they won't open and an icon pops up stating I need to install microsoft word. Word is already on my PC. I can't help but believe this issue and the itunes issue are connected, PLEASE HELP!!!
 

A:Itunes won't launch (unknown error -50)

First, let's deal with iTunes.

Wherever the file you have stored all your music/videos/etc is at (try My Music), locate it and back it up to a flash drive or external HDD.

Once you've done that, uninstall iTunes and reinstall it.
 

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RELEVANCY SCORE 60

Hi, I'm new here and need some help. I updated itunes and now it won't launch. When I click the icon, it comes back with " an unknown error occured 50". I've tried different fixes and nothing works. I have Windows XP and do not have Norton, just AVG. Someone help!
 

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RELEVANCY SCORE 59.6

I can't get my iPhone to properly sync with iTunes under Windows 7 RC 7127.

The iPhone is recognized by the system and its recognized by iTunes, but when I click on sync it starts with iPhone backup first and it gets about 3/4 of the way and just sits there. I can then cancel the sync on the iPhone and try again and get the same problem. So because it never backs up, it never syncs.

I had similar issues with Windows 7 RC 7100 and after I restarted the computer it worked. But with 7127 I can't get it to work at all.

Anyone else have any issues?

A:Iphone sync issues

  
Quote: Originally Posted by jnetty99


I can't get my iPhone to properly sync with iTunes under Windows 7 RC 7127.
I had similar issues with Windows 7 RC 7100 and after I restarted the computer it worked. But with 7127 I can't get it to work at all.

Anyone else have any issues?


Not here...my iPhone 3G syncs fine with 7127 and now 7137. My only gripe is that it will not open iTunes and sync automatically when I plug the phone in...it used to in Vista...but not too much of a hassle to do it manually I guess.

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RELEVANCY SCORE 59.6

A friend recently upgraded to a new Dell xps 8700 (win 8.1), which I set up for him. iTunes is installed and he has an iPhone. iTunes sees the phone and automatically syncs his music when he plugs his phone in via usb,

He wants to auto sync his photos too. I haven't used iTunes for years, but I see that it will sync photos now and have found a tutorial at apple showing how to set this up.

Questions:

Is iTunes the best (and easiest) method for him to sync his photos (in his My Pictures user folder)?Since he's using his Pictures folder, would a win 8.1 native app (or other) serve him better? If yes on the win8.1 native app (or other) Would there be a conflict, since iTunes would be syncing his music as well, presumably at the same time?

Thanks for your ideas

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RELEVANCY SCORE 58.8

I used to be able to sync my iphone to Outlook, but it stopped doing it (years ago actually). I got by without it but need to do it now.
I've looked on Google and have checked various solutions (location of .pst file, removed everything except iTunes Outlook Addin in the Trust Centre) and nothing worked.
I'm running windows 7 and iOS 6.1.2
Help will be appreciated
 

A:iphone wont sync to Outlook

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RELEVANCY SCORE 58.8

I have three sets of contacts - WLM for my computer and iPad for email, and iPhone contacts that I use primarily for phone calls.

Last night I cleaned up my WLM contacts by deleting many and combining some. Now, I want to transport the cleaned contacts listings to two iPhones and an iPad. I have a CSV copy of the cleaned WLM contacts, and can easily add phone numbers.

I also want to sync all of the devices so that a change to one appears on all. Is this done through the cloud?

Any help or referral to a URL that explains how to do this is appreciated.

Lee

A:What's the best way to sync my Gmail contacts with iPhone/Pad?

To be more specific - I'm wanting to go from a WLM contact to the iPhone contact represented by the attached screenshot. I have a CSV database for my WLM contacts. Is there some way to import that into my iPhone so that it recognizes phone numbers for telephone and texting?

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RELEVANCY SCORE 58.8

Anyone having trouble syncing their iPhone on Windows 7 with an Intel Core i7 chip? I am. It started yesterday. Tried to restore my iPhone several times, but my device isn't recognized by iTunes and doesn't sync.

A:iPhone Sync/Restore Problems

Gigabyte just released a BIOS update for their P55 chipset motherboards that is supposed to address a problem with those particular units and the Apple iPhone. You might want to check your computer maker's web site.

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RELEVANCY SCORE 58.8

Hi everyone. I'm having trouble getting an iPhone setup for email and calendar from our Exchange server, which is running under Small Business Server 2008. Outlook Web Access is working using a sub domain we have set up - https://our.domain.com/owa - this works fine with no problems. But the iPhone refuses to syncEmail = exchnge email addressServer = our.domain.comdomain = ourdomainnameusername = network user namepassword = network passwordSSL is turned onI even tried leaving the domain blank and having username as domain\username, and have also tried adding /owa on the end of the server nameStill no joy. I've always had hassle getting this to work. It just doesn't work as seamlessly as Apple claim I don't think.Is anybody able to help at all?

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RELEVANCY SCORE 58.8

Hello, I have an iPhone 4 (v4.2.6)jailbroken with greenpois0n rc5, and I just got a new all-in-one desktop, so I want to move my iPhone from my laptop to my new computer. First of all, is there a way to avoid erasing and syncing the device all together? secondly, what exactly will I lose/keep (including installous apps downloaded for free) if I do? If I lose pretty much anything, I'll just update it to 5.0 when it comes out (erasing the jailbreak), and switch it then. Thanks!
 

A:Jailbroken iPhone 4 erase and sync?

This is a very specialized subject and beyond our capabilities to help with such topics. Although it is legal to unlock/jailbreak phones in some countries it is still illegal in others. Several manufacturers use methods to prevent it. Any incorrect advice given can easily render the phone unworkable and we wouldn't want that to happen.

Therefore, I'm closing this thread.

thanks,

v
 

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RELEVANCY SCORE 58.8

My e mails either end up on outlook or I phone but to both . Sometimes go to both. Sometimes iPhone will delete emails automatically help!!,
 

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RELEVANCY SCORE 58.8

Hello,I have Windows 7 7600 Build,64-bit,Home Premium.
I have ipod touch,but not sync in itunes.
First I open itunes show: ''synching ipod touch'' time for 1 second and done.
I don't now work or not.
Please help me

A:Ipod touch & Iphone sync on Win 7

  
Quote: Originally Posted by Jorbidas


Hello,I have Windows 7 7600 Build,64-bit,Home Premium.
I have ipod touch,but not sync in itunes.
First I open itunes show: ''synching ipod touch'' time for 1 second and done.
I don't now work or not.
Please help me


Please, someone help this nice fellow. I can't stomach another Apple software issue other than to quote Apple: Apple - Support - iPod Troubleshooting Assistant

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RELEVANCY SCORE 58.8

Hey guys i cant sync my iPhone with itunes on Windows 7. I have looked at other threads and tried what they recommend first, and updated all drivers and software. It get a quarter of the way after the backup and BSOD everytime. I have attached the dump files, any help is much appreciated.

Cheers

A:BSOD when sync iphone on Windows 7

  
Quote: Originally Posted by wycherley22


Hey guys i cant sync my iPhone with itunes on Windows 7. I have looked at other threads and tried what they recommend first, and updated all drivers and software. It get a quarter of the way after the backup and BSOD everytime. I have attached the dump files, any help is much appreciated.

Cheers


Hello,

The Windows Debugging Tools aren't able to access symbols for your operating system files (in particular NTOSKRNL.EXE / NTKRNLMP.EXE / NTKRNLPA.EXE / NTKRPAMP.EXE) from the Microsoft Symbol Server - so that makes debugging them difficult if not impossible.

Please do the following:
- activate/validate the Windows installation at Genuine Microsoft Software
- run sfc.exe /scannow to replace any problem files
- open a support incident with Microsoft to see if they can fix the missing symbols issue ( Windows 7 Solution Center )
- If that doesn't fix it, then wipe the hard drive and reinstall Windows
- don't use "leaked"/torrent builds

Hope this helps,
Captain

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RELEVANCY SCORE 58.8

I cannot sync photos from my iPhone to my PC.

I may have accidentally moved my "iPhone pics" folder or a file in it. If I did, what can I do to undo the damage?

I have 73 photos on my iPhone in my "camera roll" (I know, I'm taking a lot of pictures). I have no other photos or albums on my phone.

I can sync some data from my iPhone to my PC. For instance, I can sync my "Notes" off my iPhone to the "Notes" in Outlook.

I cannot sync photos. Very frustrating.

FYI, when my iPhone is attached to the computer w the USB cable and I go to "My Computer" in Windows Explorer, my PC does NOT recognize the iPhone. However, iTunes DOES recognize my iPhone.

iPhone:
- 3G
- 16 GB
- v 3.1.2 (the latest is 3.1.3)

PC:
- IBM ThinkPad
- 1/2 GB RAM, 32 GB hard drive (I know, I'm ahead of the curve w this hardware config)
- Windows XP SP 3

iTunes:
- v 3.1.2 (the latest is 3.1.3)

Any thoughts as to what to do so that the photos will sync using iTunes?
 

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RELEVANCY SCORE 58.8

With former Windows 7 Home Premium I could import pictures & attach to email and sync the IPhone 4. But since upgrading to the free Windows 10 I can no longer do these. A glitch with Windows 10??
I had a prior post on this topic and tried the several solutions offered but was unable to solve the problem. As there were no more solutions offered I then closed down that post and now starting over again hoping to generate different solutions. John, a frustrated old man.
 

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RELEVANCY SCORE 58.4

Just bought a new PC. Downloaded Outlook 2010 - 32 bit and have most up to date version of itunes. When I try and sync my iPhone 3 it does not sync the events from my calendar on the phone to my outlook 2010. Any suggestions??? I have tried uninstalling both Outlook and iTunes but still not getting anywhere.

A:Iphone 3 won't sync with Outlook 2010 calendar

I am not personally familiar with the process, but I found this guide:
How to Sync iPhone with Outlook Calender 2010 - Mobile Phones Questions & Answers

Please post back to let us know if it helps.

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RELEVANCY SCORE 58.4

IPHONE 3GS, VER 4.1 Windows 7 (64bit) Latest version of ITUNEs (64bit)
I have a smart playlist for my podcasts. IPHONE's IPOD settings is set for "Where Left Off"
Yet every time I sync my IPHONE, although it gets rid of any podcasts I've already listened to. all unfinished podcasts start at the beginning rather than where I left off.

Any ideas?
 

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RELEVANCY SCORE 58.4

After 2 days of trying ----I do not want to change my email address of 15 years so no hotmail acct only want to sync i ohone 3g with widows live mail I check bow widows contacts in info part in itunes ????
SOOOOOOOOOO frustrated--- any help would be appreciated
 

A:sync windows live mail with Iphone

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RELEVANCY SCORE 58.4

Hey guys,

I have an iphone 3gs 3.1.2 on itunes 9.1.0.79, jailbroken with blackrain. My Windows 7 user account corrupted, so I called Microsoft support and they had me create a new user account, move all my files over (including the appdata folder where itunes keeps it's c drive stuff) and delete the old user account.

When I opened itunes in the new account none of my music or apps appeared (even after setting the media folder to it's correct location in preferences). So I simply dragged and dropped my apps, music etc from explorer into itunes, that worked fine. However when I connect my iphone to itunes, all the sync options that were previously ticked are now unticked and if I tick any, it says all the stuff on the iphone will be deleted and replaced with my itunes content, which is fine for most things, but I have loads of apps with user data (like my high score of 5.7 million in bejewled action mode ) that I don't want to lose.

Does anyone know a way I can get my iphone syncing again without resetting? Why is my iphone not being recognised as registered to itunes - I didn't do anything to the installation, but simply added a new user account? Any help would be much appreciated, thanks.

PS - I've tried asking around iphone forums with no luck I can't ask Apple tech support either as my iphone is jailbroken.

A:I prefer Vista - at least it never killed my iphone sync :(

You could try to recreate the user account that was used, having the same name. You could also try using iFile to copy the installed app folder onto your computer. Diskaid can help you to gain access to the folders too, that way you could transfer files via USB instead of wifi.

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RELEVANCY SCORE 58.4

Hi everyone, I have a friend who need some help:





Quote:
Hello TTran,

Sorry to bother you with a private message but I could not find how to start a thread on the forum asking for help on one particular problem.
If you could spare some time here is my question:
- I run Windows 7 Ultimate and Outlook 2007.
- I enter my hotmail address into Outlook Connector, so Hotmail is my default message handler in Outlook. Every thing runs normally until I discover that I cannot sync my Contacts with my iPhone, either with iTunes or with MobileMe, although the "Contacts" folder in Outlook contains 300+ names.
After some investigation I found some explanation:
- The Contacts displayed in the Contacts folder of Outlook are from my hotmail address book (contacts in [email protected]), and the Outlook contact book is empty!!! No wonder that the result of the sync is nil, because the only option in the sync procedure is to sync Contacts with Outlook.
In order to sync my contacts with my iPhone I think that I need to Move/Copy all the contacts from (contacts in [email protected]) to the Outlook Address book.
I don't know if it is possible or not.
Could you tell me and post this message on the forum for discussion?
Thanks



Thanks a lot

A:problem with sync Contact from Outlook to Iphone

Outlook must be the default mail provider in order for the Outlook Addin to synch with Iphone,
Iphone does not recognise a proxy mail server such as hotmail.
When Itunes is opened and the Iphone is connected and synch is initiated, Itunes Outlook Addin initiates the call to synch the phone contacts/mail and calender events through the default Outlook program.

Regards,
Adrian

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RELEVANCY SCORE 58.4

Hey everyone:

New member here. I just started syncing my iphone with my new laptop rocking Windows 7. I had a bunch of photos I took with the Iphone which I cut from the device and pasted into a folder on my laptop. I then used the laptop to rotate the pics so they were all situated the right way. Then when I synced the phone it loaded all the pictures, but with the old pre-rotated properties. I double checked the laptop and they are fine there. Any help?

Rob

A:Photo sync issue with Iphone 3g with windows 7

  
Quote: Originally Posted by Amorica


Hey everyone:

New member here. I just started syncing my iphone with my new laptop rocking Windows 7. I had a bunch of photos I took with the Iphone which I cut from the device and pasted into a folder on my laptop. I then used the laptop to rotate the pics so they were all situated the right way. Then when I synced the phone it loaded all the pictures, but with the old pre-rotated properties. I double checked the laptop and they are fine there. Any help?

Rob


What exactly did you use t rotate the pictures?

It may be worth completely disabling photo sync in iTunes and then reenabling it to see if that solves the problem too.

Oli

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RELEVANCY SCORE 58.4

Old IPhone, model MD197LL/A version 7.1.2(11D257) will not sync (Access Denied). I'm trying to import pictures from IPhone to laptop so I can attach some to an email. When I had Windows 7 and plugged IPhone into laptop by USB cable there was always an immediate message asking if I wanted to import any new pictures to laptop. Now that I have Windows 10 there is no such message & I do not see any way to transfer over the pictures. What must I do ? This old novice would appreciate explicite instructions. Thanks, John
 

A:IPhone won't sync with laptop or import pictures

Have you tried using the Phone Companion app? You should be able to find it in the search bar. Please let me know if that works for you!
 

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RELEVANCY SCORE 58.4

When syncing Outlook 07 contacts with 3G iPhone, the emails don't always sync.
I think what is happening is -
If the Outlook email Display As field is 'NAME([email protected])' iPhone will list NAME.
If the Outlook Display As is "[email protected]", then the email will display correctly in iPhone.
So...is there a way to globally change the email Display As to show only [email protected] in Outlook?
Thanks
 

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RELEVANCY SCORE 58.4

I am experiencing an issue trying to establish a 2 way sync between Outlook 2007 Calendar on a W7 PC and a new iPhone 5 using iTunes. When I plug the phone into the PC and iTunes launches, I am successful syncing the Outlook calendar to the phone, but cannot get calendar entries created on the phone to appear in the Calendar on the PC.
Any suggestions would be gratefully accepted.
Thanks is advance.
 

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RELEVANCY SCORE 57.6

Hi,

I have a new laptop running Windows 7. I downloaded Office Office Professional Plus 2010. I tried to both import saved .pst files imported from my old computer but that didn't seem to work. So tried to sync my Iphone with Outlook hoping to load that information onto Outlook but Outlook crashed & will no longer open.

So...
How do I import my old records to Outlook as the Import/Export function didn't seem to work?
Is there anyway to sync an I phone to Outlook 2010?

BUT MOST IMPORTANT: before that how do I get my Outlook to function at all?

Thanks

A:Outlook 2010 will not open after attempting to sync Iphone

  
Quote: Originally Posted by SheilaV1


Hi,

I have a new laptop running Windows 7. I downloaded Office Office Professional Plus 2010. I tried to both import saved .pst files imported from my old computer but that didn't seem to work. So tried to sync my Iphone with Outlook hoping to load that information onto Outlook but Outlook crashed & will no longer open.

So...
How do I import my old records to Outlook as the Import/Export function didn't seem to work?
Is there anyway to sync an I phone to Outlook 2010?

BUT MOST IMPORTANT: before that how do I get my Outlook to function at all?

Thanks


Sheila, Welcome to Windows 7 Support forums,
I will answer your issues in 2 parts! The issue of Iphone and Outlook, specificall the sync issue is not the fault of Windows 7 or Outlook. The issue revolves around Apple and the Itunes program. Previous versions of Itunes have a small bridge program which is an add on, the add ons are used for specific program calls such as Outlook, outlook uses the add ons to sync data from within their databases to import/export data to and from specific programs. When Office 2010 was released as a beta and now final Apple had not written the add in for outlook to execure. It gets even more complex as Office is now released in a 64 bit version so the Itunes v9.1.1 has no such add in yet.
The second issue of Outlook importing in pst files caused a corruption so I woulsd remove Outlook and re-install dependin... Read more

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RELEVANCY SCORE 57.6

I have an iPhone and began using it when I had Outlook 2007 running under XP. Everything worked fine. I got a new laptop with Vista 64-bit. Now when I sync my iPhone everything still works just fine .. except for contacts where I have associated an iPhone picture with them. The contact (including the picture) lives in my 'Contacts' in Outlook 2007 but when I go to send a new e-mail message to one of those contacts they do not show up - any clues how to resolve? This didn't happen before. Thanks!!

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