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Trouble accessing programs, especially internet.

Q: Trouble accessing programs, especially internet.

I have been having trouble accessing the internet. When I click on internet to run, nothing happens. I can click on it several times and nothing happens. I have to restart my computer and then if I am lucky it will start, but not always. I have ran avast, Malware bytes, Superspyware,and Eusing Registry cleaner, smart PC Care and Adv. System Optimizer and they have found nothing. I am running Windows XP -Media Center Edition/svc pack 3. I am also using Foxfire as the browser, and when I do seem to get on, the tool bar does not allow me much access, I can not access anything up at the top of the tool bar once internet is open. Please help, I believe I have something on here that I can not find.

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Preferred Solution: Trouble accessing programs, especially internet.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


A couple of weeks ago, I was using my computer, when a power cut struck. When it ended, I logged back onto my user account and tried to access my internet, but nothing happened. I tried to access my documents...nothing happened. I couldn't access ANYTHING on my user except Windows Task Manager. I tried signing into another account and this was fine, so I created a new account and transferred my documents and other items over.

Earlier today, there was another power cut whilst using my computer, and the same thing has happened again. I've tried re-starting, but that doesn't work. I just cannot access anything at all, no matter how hard I try.

Does anybody know what the problem could be, and if so, is there a way of fixing it? I feel like screaming at the moment!

Thanks in advance.

A:Trouble accessing programs in my account

Hi there. Welcome to TSF.
Have to tried logging in to Safe Mode or Last Good Configuration?

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I'm using a Toshiba Satellite Laptop with Win XP Home. I tried to add a new toolbar with MS Office so I copied the folder containing the application shortcuts from the start menu (the files open from the start menu) and selected it with the "new toolbar" menu. This has worked on five or six other computers that I use running various versions of Windows but when I try to access the elements of the folder on the new toolbar on the Toshiba I get the following message:

Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.

I get the same message if I copy just an application shortcut to the desktop. Never had that problem before. My user profile indicates that I'm an administrator and all permissions (viewed security and permissions in Safe Mode) are supposedly granted. Anybody know what this is all about and what to do about it??

A:Trouble accessing toolbar programs

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i downloaded internet explorer 8 and have panda internet security 2008 and cannot access the internet. please help

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So I have been having a bit a problem gaining access to my internet on my pc(xp) since August 15. The pc is connected to the modem and router, my couzins laptop does have internet which im using to write this and so does my gameing system but not my pc. Everytime i open up internet explorer it will work for the home page but later stop and wont be able to display the web page this even happens on the homepage. I also think that maybe something may be blocking my internet.

I also get this window everytime I turn on my computor and its done loading.

A:Having trouble accessing my pc's internet?

I am going to assume you are infected. Our trained experts can help you further. If they say your PC is clean, then please post back and we can help you further.

We recommend that you read this article?
"NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the Virus/Trojan/Spyware Help section of the forum.
(Simply, click on the coloured links to be re-directed.)

Please ensure that you create a new thread in the Virus/Trojan/Spyware Help Forum; not back here in this one.

When carrying out The Malware Removal Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to the Virus/Trojan/Spyware Help Forum; where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

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I recently moved into a new apt. and am having trouble accessing the internet. We have cable internet, and a modem came with our apt. My roommate just plugged an ethernet cord directly from her computer to the modem and had no trouble accessing the internet after that. I tried the same thing, but the internet wouldn't work on my computer. I tried a few different ethernet cords including the one my roommate used, but still haven't been able to access the internet. Does anyone have an idea what might be the problem? Thanks in advance for your help.

A:Trouble accessing Internet

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Working on a computer for a friend which needed some system & security updates. I can not access the internet when the system comes up normally. I am able to do a traceroute ping outside addresses along with my router and DSL Modem. I found that I can access the internet when I startup in safe mode with network support.

Things I have tried.

1. Scanned the computer with multiple Anti-Spyware programs (ComboFix, Malwarebytes, etc.) coming up clean.
2. Tried turning off all running services and startup files. Trying to make it the same as safe mode.
3. Tried a different browser (Firefox). Anti Virus updates do not go out the door either.
4. Accidently went to a Secure website and that worked. So any site that starts with https:// I can access (Go Figure)
5. Uninstalled all firewalls and Anti-Virus programs to see if the were getting in the way.

A:Trouble accessing the internet

Quick update on this problem.

It looks like I am having trouble getting out on port 80. I can pickup e-mail through my pop server. Is there a way to reset port 80 if it has become corrupted?

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Hi. At home I am having trouble connecting to the internet. It's hit and miss. We have a modem that connects to a router from which a line goes to my computer, and then wireless to the kids' two computers. I have mozilla firefox now, and try to access MSN and MSN hotmail through that. But when I double click on the desktop icon for firefox, oftentimes it doesn't load all the way, and my computer freezes. I reboot and disconnect and reconnect the incoming cable to the router, and sometiems that gets me back on for a while. I have ran adware to eliminate junk, and have run some virus scans, and nothing comes up. Do cable modems go bad? Do router's go bad? My router is "wireless B" and I don't know if changing to "wireless G" would make a difference because I don't understand the difference. Anyway, any suggestion on what I might do? If the best you could do is refer me to a service tech here in Las Vegas/Henderson Nevada, I would appreciate it.

Thanks for any help or suggestions.

A:Trouble Accessing Internet

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I have Toshiba laptop and it shows that it is connected to the wireless internet with a strong signal. However, when I try and connect to Google Chrome it does not load up at all. Also when trying to load up internet explorer this also does not work.

I went into 'cmd' and pinged an address. The 'ping' came back successful.

I went into safe mode and internet explorer works, albeit very slow.

I am thinking that I have to maybe update or install a driver maybe? I have no idea how to do this!!

I have gone into LAN settings and made sure all the relevant boxes are unticked.

My IT skills are very very limited. Do not let the above fool you......all the above was done via alot of searching on the internet (desktop).

I am very confused as the laptop was working several days ago. Any help would be much appreciated!!



A:Trouble accessing the Internet - PLEASE HELP!!

If you open a cmd prompt and type ipconfig /all do you see your DNSes listed ?

If you also try nslookup www.google.com does it resolve the address for you in the cmd prompt ?
Those would be the first things I would check to make sure your DNS is resolving your addresses.

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I have 3 machines on a network. One machine has trouble connecting to the internet. It takes several attempts to load most web pages and to bring in email via outlook. It doesn't matter whether it is IE or FF. It also made no difference when I turned my AV and FW off.

Here is the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:16:56 AM, on 6/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\Dell\Del... Read more

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I have a Dell desktop with wifi. It can see the AP (very strong signal), but it cannot access the internet ("limited conductivity"). I tried cycling power on the modem and AP which helped temporarily. Reboot does nothing. There are 3 other notebooks that have full access to the internet thru wifi to the same AP and cable modem.

The Dell has Vista op sys, and I've run thru all the diagnostics with no real solution. This pc normally uses a wired connection with no problem.

What should I look at to get this going?


A:Trouble accessing Internet

So you must be using a USB Wireless adapter? Have you installed the software for it?

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I am having trouble accessing the internet due to some malware/spyware that i picked up some days ago. I have run ad-aware which removed 40+ infections including webhancer and tango dialer, etc.

I have already deleted this entry on hijack this----
010 Broken internet access because of LSP provider C:\Windows\system\vetredir.dll missing. But that didnt seem to fix the problem. It seems that the malware is entering a generic ip address and not letting me connect the internet when i check ipconfig as well. I deleted winsock & winsock 2 and re-installed the windows communications components but for whatever reason the problem keeps coming back. PLEASE HELP!!!!!>>Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 2:42:25 AM, on 07/26/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYS... Read more

A:trouble accessing the internet!!!! HELP

can anyone please help? i dont know at all what else to do.

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I have a home network and 1 computer cannot access the internet through the browsers. I have tried ie7 and firefox. The computer seems to access the internet because adaware and spysweeper can download updates. I have also played a multiplayer gameonline on this computer. When I open a browser it says www.yahoo.com found, waiting for reply, and stops there. I cannot access my router from that computer either. The other computers on the network seem fine.

When I ran spy sweeper in found a pws.banker trojan which it removed.

please help

A:Trouble accessing internet through browsers

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I have a really weird problem, and I'm hoping you can help me figure out what the problem is. I have 3 locations in my house that have internet access via a LAN, we'll call them A,B, and C. All three of them have working Internet signals, sent to them by a router, and all 3 computers at those locations have XP. I recently bought a new computer which has Vista on it. I took it to location C, and plugged it in. Everything worked fine, and it immediately detected the internet.
I decided to move it, and took it to location B, and plugged it in. Everything worked fine, and it immediately detected the internet.
I decided to move it again, and took it to position A, and plugged it in. The system came up, but it could not detect the internet.
I didn't understand this, so I moved the Vista computer back to location B, and moved the computer at B, to A, to see if I could replicate the lost internet problem.
The vista computer at location B detected the internet.
The old computer at position A detected the internet (Which is where the vista computer could not detect the internet.)
I then moved the Vista computer back to position A, and it still could not detect the internet.

Do you have any idea why Vista could not detect the internet at position A, while other XP computers could?

I understand this is kind of strange, and I apologize in advance if I didn't word it very well.


A:Trouble accessing internet with Vista

What is the brand and model of the router? Do you have any other equipment on the network (such as a switch or hub)?

Please show for the working PC and the problem PC connected at position A ...

Start, Run, CMD, OK to open a command prompt:
(For Vista type CMD in the Search box after Start)

Type the following command:


[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.

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Whenever my computer updates itself, I have problems accessing the internet. Specifically... whenever I open Firefox or Internet explorer, I can access the internet for a very limited time, then nothing. For example, I can visit one, maybe two pages, then I can't access anything, until I restart the computer. To solve this problem, I have to do a system restore.... if I restore my system to a point to say, 2 - 4 weeks earlier, the problem goes away. But I don't think this will work forever. Any advice will be appreciate. Thanks.

A:Trouble accessing internet after updates

There is an underlying issue here. Is your Windows legit? Run a scan with MBAM. Is your hosts file clean? Run a scan iwth Kaspersky TDSS Killer, run the System File Checker.

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I'm having trouble accessing the internet with browsers and some programs. Internet Explorer 7 works fine, Internet Explorer 8 Does not work (similar to FireFox, Opera and Safari.) When I tried to download Google Chrome The installer needed to access the internet and that could not connect either.

Im running Windows XP SP 2 I'm directly connected to a Modem via NIC. though the same time my browsers stopped working so did my wireless connection, it sais I'm connected but I cannot get online wirelessly (another post perhaps.)
I've tried everything I can think of, Updated Java, Reset Winsock Catalog,
System Restore did not work.

Windows Firewall is disabled and so are all of my AVS. I went ahead and got a HJT log for anyone:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:48:01 PM, on 7/15/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.... Read more

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I'm running windows xp professional, and I've been having trouble accessing web-based email services (hotmail, yahoomail, and also a private microsoft exchange server web interface) from my computer. I've tried using both firefox and internet explorer. When attempting to load my hotmail or yahoo inbox in ie, the page simply never loads. When I try in Firefox, I get an error message that reads "the document contains no data." I am able to access my inbox at the exchange server, but am unable to send emails.

I also can't access my online banking (fleet.com), and have had trouble posting to some tech support forums. I thought it was a problem with secure sites, but I am able to access some secure sites.

All of these services are fully available from a friend's computer running on the same internet connection, through the same router, so it's a problem specific to my machine. Any help?

A:trouble accessing some internet sites

Any chance you have a Linksys BEFSX41 (Or whatever with the firewall), and just updated the Firmware? The Linksys 1.51 firmware WON'T WORK with DSL. You need to go back to 1.45 - OR disable the firewall in 1.51's firmware (that sure is stupid!!!).

This is a known Linksys issue. If you are not using a Linksys - I have no clue...

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I recently works on a friends computer (with the aid on bleepingcomputer.com) which appeared to have a VUNDO infection. I had thought this had been sucessfully removed but the pc is still not working correctly. Essentially whenever the pc is booted IE returns an error 'cannot find page'. This can be corrected by using Winsockfix but obviously this cannot go on indefinately. In addition they get a large number of Trojan alerts. These are of a variety but the common ones are LogCrypt.dll and WLCtrl.dll. Although they can be healed (not removed) this is also extremely annoying. Finally I have recently noticed that a program BN*.tmp is constantly trying to access theinternet. The * represents any number from 1 to 6. I tried deleting them from C:\Windows\Temp but they keep recreating. I understand they can be associated with VUNDO so I am guessing I had not fully removed it as previously thought. I have run WinPFind and have a log but I am not sure if you want it posted here. Another aspect, which may be totally spurious, is that whenever I go to a new page for teh first time IE always returns 'page cannot be found'. However if I back arrow then try again the page always loads on the second attempt. This may have nothing to do with my problem but I thougt I would mention it anyway as re-direction of pages had been a problem previosly. Other tools that I used on the previous occasion were HJT and a number of VUNDO tools. Any thoughts/advice/comment ar... Read more

A:Bn* Tmp Programs Accessing Internet

I just delt with this infection yesterday morning. I'm not sure that they have been completely removed yet from my comp even. First of all, end the tasks with your task manager so you can delete the BN* files from the temp folder. Then delete the temp folder so they can't load.

I would also suggest searching the registry for BN(number) and then deleting those keys.
Also search the registry for WLCtrl.dll and delete the key that it is under (there is a whole folder).

Use Spyware Terminator's analyze file tool on WLCtrl.dll. It will show what .exe it's running uder.

I've been able to remove the WLCtrl.dll from my computer (yesterday as well), though I didn't take note of which registry file it used.

Logs of any kind are always helpful (can't hurt right?).

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My machine specs are shown below. My question: How can I learn what programs are accessing the internet from this PC?

I run McAfee Total Protection and this PC usually stays disconnected from the Internet. After I boot, the disk utilization for the C drive hovers around 4%. When I connect to the Internet, disk utilization for C goes to 100% and stays there for extended periods even though the only application I start is the Chrome browser. How can I learn what applications are contacting the Internet or what processes may be accessing this PC?



OS Name Microsoft Windows 10 Home

Version 10.0.17134 Build 17134

OS Manufacturer Microsoft Corporation

System Manufacturer Hewlett-Packard

System Model HP Pavilion dv7 Notebook PC

System Type x64-based PC

Processor Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz, 1600 Mhz, 4 Core(s),

8 Logical Processor(s)

BIOS Version/Date Hewlett-Packard F.09, 6/22/2010

SMBIOS Version 2.6

Embedded Controller Version 101.25

BIOS Mode Legacy

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device ... Read more

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I want to prevent a program from accessing the Internet , how could I do this in Windows XP SP2, the integrated firewall can not do this, and I don't want to install a 3rd firewall. Can anyone give me a suggestion?

A:Prevent programs from accessing the Internet , how ?

Open the Group Policy Editor (GPEDIT.MSC); might be something in there which allows you to block internet access for certain programs.

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I recently built a computer and did a clean install of Windows 7 Home Premium 64bit. I am having several problems with IE8:

1) I am having problems with links in other programs accessing the internet (e.g. clicking on photos posted in google earth to enlarge in an html page or clicking on links in a program's help tab to pullup the program's site). Half the time I just see the little circle showing the computer is thinking and then nothing and the rest of the time I receive an error stating "There was a problem sending the command to the program". I've checked that IE8 is the default program and that htmls are associated properly and have also tried turning off my firewall (McAffee security suite from AT&T). I've also reset IE default settings which were never changed to begin with.

2) The second problem which may or may not be related is I switched to using the 32bit IE because of the flashplayer issues with the 64bit. When I double-click on the 32bit icon I would get the little circle thinking and then nothing. IE would only start if I right clicked and hit "run as administrator". When I did this I would get the UAC warning asking me if I want to let IE make changes to my computer. If I select yes the program opens. To avoid right-clicking every time I changed the properties of the shortcut to open as administrator. (by the way, double clicking the IE 64bit icon works without the above problems).

I've been searching forums for hours with no ... Read more

A:Problem with programs accessing internet

It sounds like you're having issues with permissions on your computer. The reason you couldn't open IE and the reason the programs couldn't open it are probably the same. I would go to the root directory of IE and take ownership of the .exe. Hopefully that'll help. If it doesn't, try disabling UAC to see if that fixes it. If you don't want to keep UAC disabled, switch to Firefox?

Lost connection and double posted due to FF error, see below for more.

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I have internet access but believe i have a virus / malware which is preventing my programs from connecting to the internet.

For example itunes is block from connecting, and i am unable to run updates in programs such as avg etc.

If anyone can assist it would be much appreciated.

A:Programs prevented from accessing internet

I have run (i think) hijack log and have pasted below the results if any one can help! many thanks

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:03:14, on 19/02/2012
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Citrix\ICA Client\concentr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Citrix\ICA Client\wfcrun32.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\SyncServer.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files\Safari\Safari.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.packardbell.com/?id=9067
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.packardbell.com/?id=9067
R1 - HKLM\So... Read more

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Okay, so here are the logs for my topic from:
I am checking to see if malware or a virus is holding my laptop back in terms of speed and performance.  Sometimes, my laptop is unable to open programs without severe lag.  Other times, it will work okay. So, I just want to make sure that nothing serious is going on.  Also, when I ran dds, it did not show the big black box as described in the prep guide. However, it still gave me logs.  So I am not sure if I should be concerned about that.  Anyway, here is the dds log and attachment:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16464
Run by Boot at 8:36:53 on 2013-03-11
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.5942.4482 [GMT -4:00]
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Prog... Read more

A:Extreme lag in Windows 7 when accessing programs and internet

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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I am currently getting continuous message popups from Malwarebyte's Anti-Malware:

Successfully blocked access to a potentially malicious website:
Type: outgoing
Port: 53277
Process: svchost.exe

There are several different sites, this is just one example.

I just upgraded Malwarebytes due to other difficulties. The full scan showed no infections and a clean log. But the next time I rebooted, I started getting these popups. They started during the bootup process, prior to my launching any browser.

The original problem, which prompted me to upgrade malwarebytes, was that I was getting limited internet access via the ISP at the hotel I am staying at in Singapore. Up until three days ago, I was not having problems. Now, I am able to get to the Google site (ping loss 50%), but get 100% for most other sites (yahoo, bing, cnn for example). I am able to access these sites without problems from my android device. I am running Windows 7 on my PC with IE and Firefox as browsers.

The hotel troubleshooting consultant was not much help, they are seeing my IP and state I should have access. Mywireless connections shows that I have internet access. We tried to go through their proxy, but this did not help.

I do have a local phone company usb hub that I can access the internet with on my laptop.

Potentially related, though it is just a guess - around the time this problem started, I was noting slowness at certain sites. When accessing the full episodes link at... Read more

A:trouble accessing internet, Malwarebytes blocking potentially mailicious websites

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The log c... Read more

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Hi, I recently had spyware on my computer. I've used Malware Bytes for awhile now so I ran a full scan of my computer overnight, and the next morning cleaned the infections. When I restarted my computer it got stuck in an infinite boot loop. I repaired windows and now my computer is fine, but my Firefox google search is hijacked to go to something like search.search-go.net.

Also, I am having trouble with programs connecting to the internet. My internet works fine, but is a little sluggish. For example, I use World of Warcraft and when I start the launcher, it won't connect to the news server, but the game runs fine. I also have a program called Curse that needs to connect to the internet but can't establish a connection. I have a few other programs that use updaters, but fail to connect to the internet.

I know its the spyware preventing these programs access. Help?

A:Ghost infection preventing programs from accessing the internet

Alrighty, so the virus finally revealed itself as Antivirus IS. The problem is, I can barely run any programs now. Malware Bytes won't run, even if i rename it. It just says its infected and asks if I want to run my antispyware

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I?ve starting having trouble connecting to the internet with certain programs in the past few days. My normal internet connection works fine - browsers, downloading, updating programs such as antivirus or spyware programs and other basic stuff. But when it comes to programs such as torrents, Battle.net or some of my instant messaging programs (icq, qip, miranda...), I always get the same error after waiting dozens of seconds to connect: "unable to establish connection; timed out" etc. I don?t get it! Why is my browser (be it Mozilla, Opera or IE) working perfectly, but I can?t seem to connect to the internet through other means? Am I missing something? It really came out of the blue. One day everything worked and now it doesn?t. I?ve tried searching for viruses and spyware and malware and that sort of stuff, but my computer seems to be clean and runs perfectly apart from the connection problem. Does anyone have any ideas what might be causing this? Thank you for any help you can give me.

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So the other day I decided to system restore to my laptops factory settings. Everything went smoothly and now it runs great! However, although I am able to connec t to the internet, browse on Firefox and download stuff some of my programs will not work. Skype does not want to connect, DirectX, when I try to install it, tells me it needs an internet connection to continue (this was seconds after downloading the installer) as well as Firefox extensions not loading when I try to view them in the browser. Some windows updates failed to install as well.

I've spent the last few hours googling, and poking around my laptop to try and figure it out but to no avail. I did find one thread (that led me here) that had roughly the same problem, but not being very tech savvy I had questions and with the thread being half a year old I chose to start a new one. I would truly appreciate ANY help I could get. But again, I'm kinda dumb when it comes to this stuff so I made need more then "check your dns" and all that. I have no idea how to do that.

A:Programs having trouble recognizing an internet connection.


Can you please post an ipconfig /all output for review? Here's How.

What type of Security software do you have, eg...Norton, McAfee etc...?

It won't hurt to check your browser if proxy setting is enabled, remove the proxy server if found.
How to Remove a Proxy Server | eHow.com

Try connecting in Safe Mode with Networking by restarting your computer, tapping F8 and selecting this option, see is you're able to connect or not?

An update will be nice.

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i am un able to post a hijack this log as it closes as soon as i iopen it then will not open again i get a mag saying "windows can not access the specified device, path or file .........." i get the same when trying to use malwarebytes. When i try to open internet explorer or mazilla firefox i get a window saying "a problem has caused the program to atop working" i have performed a full scan with mcafee but it finds nothing although a sugestion from windows says i may have w32/gaobot.worm.gen.u-win32!worm. all i can post is rootrepeal and otl reports. I hope you can help me and thank you in advance. logs do not fit on one post so i will split them up

ROOTREPEAL (c) AD, 2007-2009
Scan Start Time: 2009/10/01 09:47
Program Version: Version
Windows Version: Windows Vista SP1
Name: dump_iaStor.sys
Image Path: C:\Windows\System32\Drivers\dump_iaStor.sys
Address: 0x93911000 Size: 851968 File Visible: No Signed: -
Status: -
Name: rootrepeal[1].sys
Image Path: C:\Windows\system32\drivers\rootrepeal[1].sys
Address: 0xA15C9000 Size: 49152 File Visible: No Signed: -
Status: -
Name: win32k.sys:1
Image Path: C:\Windows\win32k.sys:1
Address: 0x939FA000 Size: 20480 File Visible: No Signed: -
Status: -
Name: win32k.sys:2
Image Path: C:\Windows\win32k.sys:2
Address: 0x905A6000 Size: 61440 File Visible: No Signed: -
Status: -
--... Read more

A:trouble loading up windows, internet explorer moxilla and anit malware programs crash

attached is the otl report and otl extras report

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Hello all,

I'm running on a relatively new install of Windows 7 64bit Ultimate. I recently (about 2-3 weeks ago) installed a new HD and decided to have a fresh start so everything was formatted followed by win 7 install. Everything has been running great up until mid day yesterday. Out of what seems like nowhere I experienced 6 or 7 BSOD's yesterday and from what I could tell they occurred when I tried to do any of the following: 1. Access drive D and play a video file (This is the new HD, it would instantly BSOD). 2. Access internet within 1 minute of startup.

Since yesterday I haven't had any BSOD's and have had the computer running, I haven't tried to play any videos off of HD and haven't reset my computer since (hoping that whatever it was has gone away, although I'm sure it hasn't). For the record I have accessed some music files on drive D without any issue, as well as several word and excel documents (not sure if that makes any difference?)

I have a feeling it may have something to do with my new HD that I installed, but have no idea what it could be as it was running without issue up until yesterday (for at least 2 if not 3 weeks).

My system specs are as follows:
OS: Windows 7 64bit Ultimate
Manufacturer BIOSTAR Group
Model A740G M2+
Total amount of system memory 6.00 GB RAM
System type 64-bit operating system
Number of processor cores 2
Disk partition (C) 272 GB Free (298 GB Total)
Disk partition (D) 1630 GB Free (1863 GB Total)
Display adapt... Read more

A:BSOD On Startup / Accessing New HD / Accessing Internet

two issues

1-Related to BIOS64.sys I/O Interface driver file from BIOSTAR Group. YOURS from 2003

2-Related to Rt64win7.sys 8101E/8168/8169 NDIS 6.20 64-bit Driver from Realtek Corporation

Re-install newest version available for both the above.

AVG can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide

Microsoft Security Essentials - Free Antivirus for Windows

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I friend of mine recently removed some maleware from my computer (he is much more computer savy that I). However, after removing the maleware I am having problems with loging into sites where I have a password using both IE or Firefox. For intance, I can pull up the webpage for my bank, but I get an IE error message "page cannot be displayed" when I try to click through to my account (this is the same for my airline and school web accounts) or a Firefox error message "The connection was refused when trying to access...". I also have trouble with accessing pages where I need to download - such as Microsoft.com and downloading service pack SP2 - express install - it gives me [Error number: 0x8024502D].

Please help.


A:Trouble with accessing web pages

See if this helps:0x8024502d Windows Update Error

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I'm new to these forums - I hope someone can help with this issue.
I recently ran into a problem trying to access a web site that I have been to many times before: www.trifive.com Now when I try to go there,
I end up at this site: http://searchguide.frontiernet.net/search.php?search=www.trifive.com&src=1
When I enable Google toolbar, I get this result:

Oops! This link appears to be broken.
View cached copy of page from Google
Reload this page later
Search on Google:
Google Toolbar Help - Why am I seeing this page?
2009 Google - Google Home

A few months ago I upgraded to Norton Internet Security version I thought that could be the problem - I contacted Norton support - two different techs logged onmy system, and could not find out what was causing this, but felt it was not Norton causing this.
Tonight I tried going to www.tollbrothersinc.com which I've been tomany times before - same failure.

Any ideas, suggestions ?

Thank you very much - Rich W. ("Mr-Shine")

A:Trouble accessing some websites

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I have purchased an e-book that I could study. Originally I could access the book, but now I can no longer access it. I get an error message indicating no internet connectivity.

I have CA security Suite installed on this computer, and I suspect that is the problem, but have been unable to resolve the issue.

The e-bbok is not stored on the computer, but rather is accessed through the internet and displayed on the computer. I have tried uninstalling the book, and redownloading with no luck (Advice received from book publisher). Of course CA is no help as well.

Under the firewall settings I have given access to the program that access the ebook on the internet (the file name is the name of the book with a file extension indicationg it is an exe file). When you look at the ebook file, it list the name of the book, as an exe file and includes a description of ebook proviewer. I have searched for a seperate file with the name of "ebook proviewer", but have been unable to find it. Any suggestions would be appreciated


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I am having issues conecting to certain websites. Mainly sites like Microsoft or security (MacAfee). I can hit google, yahoo, etc so I have a connection that works. Any help would be appreciated.

Running Dell Dimension 3000 with Windows XP.

A:Trouble accessing websites

Please do this.
Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

TRACERT mcafee.com

Wait for the trace to complete, then right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

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Have a couple of sites I need to access however I get,
"The page cannot be displayed"
even though I know they are working after contacting the host.

The host said I may have a popup blocker on but I dont remember having set one up. Have spybot + spywareblaster + adware 6 doing a wee bit but even though I uninstalled the first 2 I still had no luck (reinstalled now)........anyway I also know Ive been hit by a worm called tibick.g recently as AVG picked up and I deleted but I dont think its fixed. I see ive got multiple svchost.exe files???? I know they arn't too good......mmmmmmmmmm
Logfile of HijackThis v1.99.1
Scan saved at 5:52:08 p.m., on 3/06/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Apache Group\Apache2\bin\Apache.exe
C:\Program Files\Apache Group\Apache2\bin\Apache.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\Program Files... Read more

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Hello all ! I am having some trouble with a web site and was hoping someone could help me out. I am using a Toshiba laptop with 64 bit Windows 7.   I have a news web site ( Drudge Report) that has been saved to my favorites for 4 years. I access it almost everyday. Two days ago I started having problems with it. I can open the site but when I click on any of the news stories nothing happens. The articles will not open. Things I tried: I Goggled the site and when it came up I could not open the articles.I deleted Drudge from my favorites and then saved it again with no luck.I ran  a full scan with Microsoft Security and Malwarebytes. They came up clean.I opened and tried every other site (about 20) that  I have saved to favorites and they all work fine. I have another laptop with the site saved and it works fine. I have not downloaded anything new in a month other than security bulletins from Microsoft. Do I have this site blocked somehow ? Thanks for any help you can give me ! Dennis  Ps  Why are my letters slanted ? I must have hit the wrong button ??  I meant WEB site, I don't know how to correct that. Sorry.

A:Having Trouble Accessing Web Site

The site is now working correctly. I have no idea why as I did nothing to fix the problem. Very odd.
EDIT: Spoke too soon.
Still having trouble.
The site  will open. I hover the cursor arrow over an article it changes to the hand. When I click nothing happens.
Help,ideas still needed.
Thank You,

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My server (an older desktop) was running Win 7 Pro. However, a couple of media players I own would only access shares in Win XP. So, I decided to install XP on the server. However, I can't access the old shared folders (even though it's a local hard drive) from XP. Very confusing.

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hi guys am new to this site, i have a laptop using windows vista, my server is mozilla firefox, just today i cannot access donedeal, i have been on this site a lot of times before with no problems, it keeps coming up 'timed out' and suggests that there is a problem with site but friends of mine are having no trouble, i am able to access everything else, why is it this particular site that wont work? any help appreciated

A:having trouble accessing certain sites

It could be some sort of malware.
First thing to try is accessing the site in Internet Explorer. Then you need to make sure your computer is free of viruses!

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Having a sporadic problem accessing Ebay, I can sometimes get to the Ebay homepage but no further, I eitehr get HTTP 400 bad request or if I turn off friendly notifier it says HTTP 1.1.I have a Dell desktop windows XP SP3 IE 8, had remote assistance a few days ago, they took me back to IE7 and disabled some addons and I could access Ebay again, then all of a sudden I start getting the errors again, tried disabling addons and went back to IE 8, still no change, I have AVG 9 and it has its own firewall so it disables Windows firewall, scans show no viruses or mal ware, waht am I missing?I did a Hijackscan and here are the resultsLogfile of Trend Micro HijackThis v2.0.2Scan saved at 04:07:13 PM, on 1/24/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\WINDOWS\system32\brsvc01a.exeC:\WINDOWS\system32\brss01a.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\AVG&... Read more

A:Trouble in accessing Ebay

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions... Read more

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Hello (first time user)
I am having trouble accessing internet sites that I know they are out there, because I have accessed them at work and my home and work computers are identical, the only difference is I have kids using the one at home. Any suggestions on what to try?
I am using Windows Me and Internet Explorer 6

A:Trouble accessing some sites

Welcome to TSG!
Here are some of the reason some sites cannot be accessed which means they are blocked.

1) Firewalls
2) Browser Restrictions
3) Security set to High in Browser
4) Hosts file has block set
5) Pop-up Stopper programs

Let us know what OS you are running and what Browser\version you are using plus if any errors are occuring and what are they, plus what exactly is happening when you try to access the site.

Note: If you have 1 or 5 try shutting them down then access site.


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Somehow my settings must have gone KAPUT. Whenever I am on the web, I cannot press a link inside a webpage to go to the new site. For example, if I am on a website with information on boats, they might have a link at the bottom to boat motors ( press this link to acesss the full line of 2005 models, etc), when I press the link....the hourglass pops up but I cannot go to the site. If I go by typing in the address URL, it will go fine...but can't go to a site inside another one........HOW TO FIX???

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I haven't been able to access the following sites on my laptop. Descriptions of the problems is included.

-Tumblr (Since October of 2009)

Cant access the site on my laptop. I can on my desktop though.

-Myspace (Since June of 2009)

I cant access the site. With a proxy yes. I crashed my desktop previously by use of a proxy so I really would like to not use one again.

-Facebook (Since Mid-January of 2009)

My inability to access face book has been a reoccurring cyclical problem for me, and it tends to dissapear for three weeks, then reappear for one. This problem was present on my desktop before I got my laptop.


My laptop is a HP Pavilion dv6 with Windows Vista Home Premium 64 bit.
My desktop is Windows XP (crashed twice)

I am not an obsessive user of the sites listed above. I use them to keep in contact with family and old friends.

I am the administrator on my laptop, and the only one who uses it.

My virus protection software is the newest version of Norton.

YES I have tried deleting the cache and cookies in my browsers, turning off the firewall, and tried command prompt and received no error messages. There are no blocked sites on my laptop.
I have tried Google Chrome, Safari, IE 7&8, and Firefox. NOTHING WORKS.

The error message that I receive is either unknown error, or "[insert browser] cannot access this webpage]".

Maybe someone can finally help me, I have read, and tried all of the advice given for similar topics, and since... Read more

A:Trouble accessing websites.

Originally Posted by Anniemonster

I haven't been able to access the following sites on my laptop. Descriptions of the problems is included.

-Tumblr (Since October of 2009)

Cant access the site on my laptop. I can on my desktop though.

-Myspace (Since June of 2009)

I cant access the site. With a proxy yes. I crashed my desktop previously by use of a proxy so I really would like to not use one again.

-Facebook (Since Mid-January of 2009)

My inability to access face book has been a reoccurring cyclical problem for me, and it tends to dissapear for three weeks, then reappear for one. This problem was present on my desktop before I got my laptop.


My laptop is a HP Pavilion dv6 with Windows Vista Home Premium 64 bit.
My desktop is Windows XP (crashed twice)

I am not an obsessive user of the sites listed above. I use them to keep in contact with family and old friends.

I am the administrator on my laptop, and the only one who uses it.

My virus protection software is the newest version of Norton.

YES I have tried deleting the cache and cookies in my browsers, turning off the firewall, and tried command prompt and received no error messages. There are no blocked sites on my laptop.
I have tried Google Chrome, Safari, IE 7&8, and Firefox. NOTHING WORKS.

The error message that I receive is either unknown error, or "[insert browser] cannot access this webpage]".

Maybe someone can finally help me, I have read, and tried a... Read more

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Hi there,

Whenever i try to access certain websites (eg Ticketek) i get the message that cookies need to be enabled. But they are. I've even gone into macafee and put these sites as allowed ones but no luck. It happens mostly with login sites.

I'd be grateful for any help. Thankyou!

A:Having Trouble Accessing Certain Websites

try turning on "always allow session cookies" in the advanced section.

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I am unable to access redmilkimports.com and redmilkimports.com.au from my work computer but am able to access it from my iphone, home computer and other computers outside of my workplaces network.

I am using a Windows 7 PC with Norton Internet Security software and prefer using Firefox to IE. I am 'slightly' tech savvy, in other words, if you mention a term I haven't heard before, I know how to google the answer out of it!

I have checked the registry, host files, flushed dns caches, tried diff browsers, restarted pc and modem, deleted cookies and tif's, checked and amended security levels, called my network isp, and my websites isp, checked bandwidth levels, searched and filtered through so many tech websites forums and spoken to one too many morons to resolve but nothing seems to be working. Have I missed the obvious?

Please help me, it can't be this hard to view a website. Even my grandmother can see it on her computer... Anyone up for a challenge to assist me in accessing this ever so elusive domain...?

About my machine:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
Processor: AMD Phenom(tm) II X4 965 Processor, x64 Family 16 Model 4 Stepping 3
Processor Count: 3
RAM: 3198 Mb
Graphics Card: NVIDIA GeForce GT 220, 1024 Mb
Hard Drives: C: Total - 953766 MB, Free - 680216 MB;
Motherboard: ASUSTeK Computer INC., M4A89GTD-PRO
Antivirus: Norton Internet Security, Updated a... Read more

A:Trouble accessing particular website - tried just about everything!

There's nothing useful at that website. Your employer must be blocking it. Take it up with them.

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I'm trying to go on to http://www.guitarshredshow.com, but when I try, I receive the typical "operation timed out" error, BUT the site background, title, and little URL-window-icon show up. this is probably because the site's an Angelfire domain and i can never get on those, i think because i live in China and either China has banned, or has been banned by Angelfire. so anyway, is there any way i can access this site? i've tried using proxify but that didn't work. any help will be much appreciated, thanks!

A:Having trouble accessing a site..

sorry, would have edited but i took too long - i've confirmed that angelfire is indeed banned by china's great firewall, so now my question is if there's any way to access the site through the national firewall? OR if some kind, knowledgeable soul would mind saving the flash app on the website and mailing it to me at superdigg-at-gmail.com?

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This is kind of an odd problem and I've tried looking for a solution online but I'm not quite sure how to search.

Basically my computers a couple of years old and I've never had any problems like this with it before, I run XP home with SP 1.

I have a cd writer, and a dvd drive, and I just noticed today that I cannot access either of them. When I went into my hardware profile/device manager
not only are the specific drives not listed I have no general entrie for CD/DVD drives, so I can't even try to reinstall them.

Anyone ever had a similar problem or know where I can look for a solution?


A:Trouble accessing CD/DVD drives.

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Dear Techguy,

Out of the blue the other day, I started having trouble accessing certain websites that I use everyday like yahoo.com and facebook.com. My roommate is having the same problem with some other sites (we share a wireless network connection) as well. Everytime I try to access these sites I get the error message "Cannot find server". I have also tried this with Mozilla and I got the same result. I didn't know if some malware was preventing me from accessing these sites so I ran Adaware, but that did nothing. I have all the latest updates from Microsoft. I've disconnect and reconnected my internet and rebooted my computer, but I still can't access yahoo/facebook. I can live without facebook but I need to be able to read my email. I am including my HJT log incase it might help solve this problem. Thanks for your time and any help is much appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 6:59:05 PM, on 11/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system... Read more

A:Trouble accessing certain websites

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