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Yoga X1 (Gen1) BIOS firmware - Dock / USB issue while booting

Q: Yoga X1 (Gen1) BIOS firmware - Dock / USB issue while booting

I have ThinkPad Yoga X1 (Gen1) with Thinkpad OneLink+ dock.If something (anything, USB memory stick, USB keyboard, USB monitor) is connected to a dock or to a notebook, during powering on, it want pass the BIOS part and start booting Windows OS.It should be fixed long time ago, but same issue still persists.I have latest BIOS firmware - 1.31https://pcsupport.lenovo.com/hr/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-...The issue persis for a months

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RELEVANCY SCORE 200
Preferred Solution: Yoga X1 (Gen1) BIOS firmware - Dock / USB issue while booting

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 84

Hello, I am using the x1 carbon 7th gen 20QD and trying to get ethernet to work through the thunderbolt docking station.  I have installed all the drivers from the lenovo site for the gen1 and gen2 thunderbolt dock and ethernet still does not work through either thunderbolt docking station.  Ethernet works fine with the usb-c travel hub and the ethernet adaptor that plugs in next to the USB-C works as well.   I have also swapped the dock out with the thunderbolt dock on my yoga 370 and ethernet works through the dock on the yoga. Any ideas? 

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RELEVANCY SCORE 78.8

Hello everybody, before I get pointed to every other thread about varying similar issues, I would like to say that I have literally read and tried all the options in both https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Yoga-14-1st-gen-Clickpad-Trackpad-Repla...https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Switch-ThinkPad-Yoga-Clickpad-with-new-...I recently just switched out the clickpad for the trackpad on my yoga 14, gen1. I am currently having the issue of the mouse properties not even showing a synaptics tab. There are no options for any multitouch for the touchpart of the pad, my physical buttons on the pad works fine though. I noticed that the driver is seen as synaptics pointing device? Shouldn't it be synaptics touchpad? Anyways I have no access/options for the multitouch. Any ideas? I'm willing to try anything at this point. I don't want to do a clean reinstall of windows 10 yet, busy with tons of work. Thanks 

























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RELEVANCY SCORE 74.8

After Windows 10 Fall Creator Update (1709) through Windows Update, my ThinkPad Yoga X1 (Gen1) have issue with driver - Intel(R) Management Engine Interface , latest driver 11.7, ,This device cannot start. (Code 10)STATUS_DEVICE_POWER_FAILURE In Windows Event log it says something about firmware connection not good (firmware of ME is also at the latest) Tried install / uninstall, delete driver, etc. no progress, same issue. Any idea? Thank you 

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RELEVANCY SCORE 73.6

I have a W541 and it always worked well with the dock and dual external monitors, that is until the firmware was updated by Lenovo System Update to the Latest Version: 2.33.000 about a week ago. Now when you boot the laptop in the dock, the post shows on the two external monitors then they go black and seem to disconnect as the power saving icon shows on both monitors. If you undock the laptop at this point and immediately re-dock, the two monitors light up and no more issues. While this isnt a huge issue, it is very annoying since it always worked properly before the update. Any suggestions on a possible fix are much appreciated. Thanks in advance.

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RELEVANCY SCORE 73.6

Hi, i have a T470 that connects to a UCB C Lenvo thunderbolt dock, occasinly it requires the firmware to be updated (i done this last month) however it is erroring again saying i need to conncact my pc manufacturer for new firmware, i have just checked and there is no new firmware on the lneovo website, i installed all the latested packages that were there, does nayone know where i can get the new firmware and if there is any workaround? The dock is not showing as connected in the dock software window, however the dock light goes from yellow to white when i polug it into the laptop, so it does see the connection they just cant talk to each other. Thanks 

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RELEVANCY SCORE 73.2

After Windows 10 Fall Creator Update (1709) through Windows Update, my ThinkPad Yoga X1 (Gen1) have issue with driver - Intel Wireless AC 8260 This device cannot start. (Code 10)   Tried install / uninstall, delete driver, etc. no progress, same issue. Any idea? Thank you

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RELEVANCY SCORE 72.8

Dear all, having just updated my the firmware of my Ultra Dock (40AJ0135EU) via Lenovo Vantage to V5.0.6.1, there is now something truly wrong with the power supply; on startup, I am greeted by the famous "low wattage" screen and when using windows, the battery is slowly drained (Lenovo Vantage claims that a 25 W USB-C adapter would be connected instead of the 135 W one). The issue never occurred prior to the firmware update and consistently shows up for any other power cable (trying several ones, including 90 W). So while the "low wattage" screen is annoying, the more severe issue is the constantly drained battery which makes using the dock basically impossible over time. Any ideas? I did not find a way to undo the firmware update - or is the recommendation to wait and hope for yet-another firmware update that (may) solve the issue? Maybe someone has a similar issue and a better / working solution Thx!

A:Low wattage issue T480 after dock firmware update

 By chance did airplane power mode get turned on? The only way I know to check this is in the Lenovo "Vantage" tool 

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RELEVANCY SCORE 66.8

I ran into an issue recently with 3 Dell E5570 with I7 6600U CPU and dedicated graphics card. The entire system stops responding randomly and gets worse after some time. The fix I found was to update the Bios firmware from dells drivers website. Released Jan 29th. When attempting to upgrade the bios, 1 of the processes will fail. A second update to the bios firmware will complete one of the steps needed to update all areas of the bios. So update the bios twice, back to back. After this attempt to boot into windows. It will likely still not work. What I found was to shut down, unplug the power cord, then wait 30 seconds, then plug back in. This should restore the OS to working condition. This happened to me on 2 brand new machines.
I attached some pictures that will show the weird issues that were occurring. If you have similar issues, then its likely the bios. You will need another machine to download the bios exe file onto a flash drive. Insert flash drive, then when you boot up the computer and see the dell logo, push delete a few times until you see the text on the upper right, then push f12 several times until you get in. Then go to bios firmware update. Select browse, then click on the bios exe file you downloaded. Takes a few minutes to install the firmware that will fail to complete the first time. DO NOT SHUT OFF THE COMPUTER DURING BIOS UPDATE PROCESS!!!!
Btw, these machines were only a few hours old when this started. Track pad would not respond properly, random win... Read more

A:Dell E5570 Booting issues, Windows Crashes, Bios Firmware

this just happened to me after doing the a07 bios update.  it failed on the firmware and then crashed on reboot.  it is now trying to do a repair and that is not working either

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RELEVANCY SCORE 66.4

Purchased a Lenovo Yoga 910 Signature Edition from the Microsoft Store 3 months ago.Lenovo Yoga 910-13IKB 80VF Signature Edition I do not see it on the Lenovo Spectre/Meltdown bios update list. Is there an ETA for a bios update for the Yoga 910 Signature Edition to add new Intel CPU firmeware to address the spectre issue? Thanks very much.

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RELEVANCY SCORE 66

Hi there, my Helix laptop (purchased a few years ago) is giving me the "Keyboard Dock Fan Error" at startup. I am then unable to use the keyboard and mouse pad. I previously had this same error a couple of years ago and had solved it using the Firmware update.Now I tried:- BIOS update. Done updated to the latest BIOS version.- Tried doing again the firmware update (although I had done it a couple of years ago) but now I have Windows 10 and the firmware update executable on the Lenovo site says it is for Windows 8 or below. I tried it anyway but it gave an error saying: "This tool and EC firmware mismatch, or communication error is happened.".  Your help is much appreciated.- Najib

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RELEVANCY SCORE 65.6

Hello,     I was recently prompted to install the following updates but I am unsure as to what they mean and if it is absolutely necessary/recommended to install them. Any help is appreciated. Thank you.  Edit: My BIOS update also asked me to choose from two options: Update BIOS or Update Model number.  I have updated neither as I am unsure what it means and why I see that message. Can someone please tell me what it means? Thank you.  


























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RELEVANCY SCORE 65.6

My Yoga 260 will not boot up when it is connected to the one+ docking station. I have to remove it from the dock to boot up. When connected to the docking station the boot up freezing at the Lenovo logo. When I disconnect, the boot up starts again. The problem appered after BIOS uppdate to version 1.58  

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RELEVANCY SCORE 65.6

Hi,I'm using a ThinkPad X1 Yoga 3rd generation in conjunction with a ThikPad USB 3.0 Dock (DU9019D1).  Since about two weeks the Notebook refuses to connect properly to the Dock about 90% of the time. When connected to the dock the screen turns on and off repeatingly until I remove the dock. The screens attached to the dock do not show any connected source. All other features of the dock work as intended. Updating my drivers didn't turned out to have any effect. Furthermore I am using a seccond DU9019D1 Dock which shows the same behavior. The ThinkPad is running the latest Windows 10 build. Doese anyone here have an idea on how to fix this issue?   

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RELEVANCY SCORE 65.2

TB 15 Dock BIOS/ Drivers Installation Guide
Dell Latitude E5270/E5470/E5570 and Precision 3510 for Win8.1/Win10 64-bit
Please install the latest BIOS & drivers follow the below steps
Step 1 – Download and Install Dell Latitude E5270/E5470/E5570 and Precision 3510 System BIOS. Restart required.
Version: A07 ,A07 Last Updated: 16 Mar 2016
http://downloads.dell.com/FOLDER03618600M/1/LatitudeE5X70_Precision3510_1.4.7.exe
 
Step 2 – Download and Install Intel(R) Thunderbolt Controller Driver. Restart required.
Version: 15.3.39.250 ,A01 Last Updated: 12 Mar 2016
http://downloads.dell.com/FOLDER03509216M/3/Chipset_Driver_8J86F_WN32_15.3.39.250_A01.EXE
 
Step 3 – Download and Install Intel(R) Thunderbolt(TM) 3 Firmware Update. Restart required.
Version: 02.11.06 ,A02 Last Updated: 12 Mar 2016
http://downloads.dell.com/FOLDER03541997M/1/Intel_TBT3_FW_UPDATE_NVM15_A02_02.11.06.exe
 
Step 4 – Download and Install ASMedia USB 3.0 Extended Host Controller Driver for Dell Thunderbolt Dock. Restart required.
Version: 1.16.33.1 ,A02 Last Updated: 18 Mar 2016
http://downloads.dell.com/FOLDER03578208M/1/Chipset_Driver_YM9TJ_WN32_1.16.33.1_A02.EXE
 
Step 5 – Download and Install Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock and Dell Dock. Restart required.
Version: 2.43.2015.1225 ,A01 Last Updated: 15 Mar 2016
http://downloads.dell.com/FOLDER03520011M/2/Chipset_Driver_9YCY0_WN64_2.43.... Read more

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RELEVANCY SCORE 65.2

TB 15 Dock BIOS/ Drivers Installation Guide
Dell Latitude E5270/E5470/E5570 and Precision 3510 for Win8.1/Win10 64-bit
Please install the latest BIOS & drivers follow the below steps
Step 1 – Download and Install Dell Latitude E5270/E5470/E5570 and Precision 3510 System BIOS. Restart required.
Version: A07 ,A07 Last Updated: 16 Mar 2016
http://downloads.dell.com/FOLDER03618600M/1/LatitudeE5X70_Precision3510_1.4.7.exe
 
Step 2 – Download and Install Intel(R) Thunderbolt Controller Driver. Restart required.
Version: 15.3.39.250 ,A01 Last Updated: 12 Mar 2016
http://downloads.dell.com/FOLDER03509216M/3/Chipset_Driver_8J86F_WN32_15.3.39.250_A01.EXE
 
Step 3 – Download and Install Intel(R) Thunderbolt(TM) 3 Firmware Update. Restart required.
Version: 02.11.06 ,A02 Last Updated: 12 Mar 2016
http://downloads.dell.com/FOLDER03541997M/1/Intel_TBT3_FW_UPDATE_NVM15_A02_02.11.06.exe
 
Step 4 – Download and Install ASMedia USB 3.0 Extended Host Controller Driver for Dell Thunderbolt Dock. Restart required.
Version: 1.16.33.1 ,A02 Last Updated: 18 Mar 2016
http://downloads.dell.com/FOLDER03578208M/1/Chipset_Driver_YM9TJ_WN32_1.16.33.1_A02.EXE
 
Step 5 – Download and Install Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock and Dell Dock. Restart required.
Version: 2.43.2015.1225 ,A01 Last Updated: 15 Mar 2016
http://downloads.dell.com/FOLDER03520011M/2/Chipset_Driver_9YCY0_WN64_2.43.... Read more

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RELEVANCY SCORE 65.2

 
TB 15 Dock BIOS/ Drivers Installation Guide
Dell Latitude E5270/E5470/E5570 and Precision 3510 for Win8.1/Win10 64-bit
Please install the latest BIOS & drivers follow the below steps
Step 1 – Download and Install Dell Latitude E5270/E5470/E5570 and Precision 3510 System BIOS. Restart required.
Version: A07 ,A07 Last Updated: 16 Mar 2016
http://downloads.dell.com/FOLDER03618600M/1/LatitudeE5X70_Precision3510_1.4.7.exe
 
Step 2 – Download and Install Intel(R) Thunderbolt Controller Driver. Restart required.
Version: 15.3.39.250 ,A01 Last Updated: 12 Mar 2016
http://downloads.dell.com/FOLDER03509216M/3/Chipset_Driver_8J86F_WN32_15.3.39.250_A01.EXE
 
Step 3 – Download and Install Intel(R) Thunderbolt(TM) 3 Firmware Update. Restart required.
Version: 02.11.06 ,A02 Last Updated: 12 Mar 2016
http://downloads.dell.com/FOLDER03541997M/1/Intel_TBT3_FW_UPDATE_NVM15_A02_02.11.06.exe
 
Step 4 – Download and Install ASMedia USB 3.0 Extended Host Controller Driver for Dell Thunderbolt Dock. Restart required.
Version: 1.16.33.1 ,A02 Last Updated: 18 Mar 2016
http://downloads.dell.com/FOLDER03578208M/1/Chipset_Driver_YM9TJ_WN32_1.16.33.1_A02.EXE
 
Step 5 – Download and Install Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock and Dell Dock. Restart required.
Version: 2.43.2015.1225 ,A01 Last Updated: 15 Mar 2016
http://downloads.dell.com/FOLDER03520011M/2/Chipset_Driver_9YCY0_WN64_2.43.2015.1225_A01.EXE
 
Ste... Read more

A:Dell TB15 Desktop Dock - Step-by-step driver/firmware/BIOS installation instructions for XPS, Latitude and Precision notebooks [UPDATED 04-22-16]

 Unfortunately I see no updates to firmware or drivers from what I already have for the TB15 and my XPS 15 9550. I have experienced issues with the Realtek USB GBE Ethernet Controller Driver (generating BSOD's) and the mini-Displayport connection from the TB15 to an external monitor (screen blanks out). Time is running out for me. I will be forced to return my TB15 this week.
JohnD

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RELEVANCY SCORE 65.2

 
WD 15 Dock BIOS/ Drivers Installation Guide
Dell Latitude E5270/E5470/E5570 and Precision 3510 for Win8.1/Win10 64bit
Please install the latest BIOS & drivers follow the below steps
Step 1 – Download and Install Dell Latitude E5270/E5470/E5570 and Precision 3510 System BIOS. Restart required.
Version: A07 ,A07 Last Updated: 16 Mar 2016
http://downloads.dell.com/FOLDER03618600M/1/LatitudeE5X70_Precision3510_1.4.7.exe
 
Step 2 – Download and Install Intel(R) Thunderbolt Controller Driver. Restart required.
Version: 15.3.39.250 ,A01 Last Updated: 22 Feb 2016
http://downloads.dell.com/FOLDER03509216M/3/Chipset_Driver_8J86F_WN32_15.3.39.250_A01.EXE
 
Step 3 – Download and Install Intel(R) Thunderbolt(TM) 3 Firmware Update. Restart required.
Version: 02.11.06 ,A02 Last Updated: 16 Feb 2016
http://downloads.dell.com/FOLDER03541997M/1/Intel_TBT3_FW_UPDATE_NVM15_A02_02.11.06.exe
 
Step 4 – Download and Install Realtek USB GBE Ethernet Controller Driver for Dell Thunderbolt Dock and Dell Dock. Restart required.
Version: 2.43.2015.1225 ,A01 Last Updated: 19 Feb 2016
http://downloads.dell.com/FOLDER03520011M/2/Chipset_Driver_9YCY0_WN64_2.43.2015.1225_A01.EXE
 
Step 5 – Download and Install Realtek USB Audio Driver for Dell Wireless Dock, Dell Thunderbolt Dock, and Dell Dock. Restart required.
Version: 6.3.9600.44 ,A02  Last Updated: 20 Mar 2016 http://downloads.dell.com/FOLDER03613504M/1/Audio_Driver_GG4M6_WN32_6.3.9600.44... Read more

A:Dell WD15 Desktop Dock - Step-by-step driver/firmware/BIOS installation instructions for XPS, Latitude and Precision notebooks [UPDATED 04-22-16]

Hi Brian
Thanks for being active on this issue. (This thread was closed - so had to use the TB-15 Thunderbolt thread above this one). Thanks for opening this one for WD-15
I've been having  most of the problems mentioned in the other Thunderbolt dock  thread .. USB problems, fan noise, not recognising on startup,
I tried the driver list above (for 5510 win7 64) and some refused to install because they were for xps product not  precision. However I when on 5520 support page (for the nth time) and found a new USB driver. ie > Chipset_Driver_V2WY5_WN32_1.16.32.1_A01.EXE 
I've installed that but NOPE ... still has USB problems eg stuff like usb (2) keyboard not working. BUT unplug/replug the dock at USB C connection at laptop and it works !! (but this is a PITA and probably will wreck the socket in the long run). 
I guess my point is please sync the support page and this support forum if you can, we all love Dell but would appreciate some reciprocating :-)

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RELEVANCY SCORE 64.8

I have a P40 Yoga attached to an Ultra Dock 3.0 USB.  I have/had an HDMI cable coming off the dock to a ViewSonic monitor.  I am getting a maximum resoltion of 1920 x 1080 and colors are not displaying correctly or in some cases not displaying at all.  I found mention on the ThinkPad site that 4K is only supported via the DP off the dock.  So I tried a DP to HDMI cable and that does the same thing.  If I plug the monitor directly into the HDMI port on the laptop everything works great. Why doesn't the dock work as advertised and expected?  Is there a different setup required?

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RELEVANCY SCORE 64.8

I have a Yoga 370 with up to date vidoe driver, up to date USB 3.0 Pro Dock firmware, and up to date dock drivers running Win 10. I'm trying to run 2 Lenovo Thinkvision P24h-10 and I am unable to run both at 2560x1440. Monitor 2 will only run at 1920x1080.  Anyone know a possible fix?

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RELEVANCY SCORE 64.8

Yoga 260 could not wake up from sleeping mode when it is connected to Onelink plus dock.Yoga 260 is connected to a Onelink plus dock and one external montior is connected to the dock using DP cable. Yoga 260 goese to sleeping mode when user closes its lid, but it could not wake up when user opens its lid - there is no display on both screen. However, if we disconnect the laptop from the dock right away and open the lid, there is display on the laptop screen, further, if we connect the laptop back to the dock, both screen will have display.  We have updated drivers on the laptop and changed Onelink plus dock. But the problem is still there.  Any one had the same? thanks,

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RELEVANCY SCORE 64.8

Hi! I´ve just bought 2 new Full HD monitors to feed them using a Thunderbolt 3 Dock. My problem: one of the monitors has a colour issue showing purple instead of green. Sometimes the right one, after restart the left one a.s.o. - I changed cables from DP to HDMI and VGA: ever the same- I´ve tried the second thunderbolt port of the docking station Once even the laptop´s display itself showed the wrong colours but it now works fine again.I´m not able to get the tweo external monitors working together with the right colours. Neither including the Yoga´s display nor when Yoga´s display is turned off. What to do...? Best regards!













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A:Yoga 370 & Thunderbolt 3 Dock monitor issue

Solution: Settings were changed in the Intel graphics settings AUTOMATICALLY for one display - one colour value has been set to a wrong value. As I´m the only one working with this machine it´s kind of weird - I´ve nevr been to the additional intel graphic settings before.

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RELEVANCY SCORE 64.8

Hi! I´ve just bought 2 new Full HD monitors to feed them using a Thunderbolt 3 Dock. My problem: one of the monitors has a colour issue showing purple instead of green. Sometimes the right one, after restart the left one a.s.o. - I changed cables from DP to HDMI and VGA: ever the same- I´ve tried the second thunderbolt port of the docking station Once even the laptop´s display itself showed the wrong colours but it now works fine again.I´m not able to get the tweo external monitors working together with the right colours. Neither including the Yoga´s display nor when Yoga´s display is turned off. What to do...? Best regards!


























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RELEVANCY SCORE 64.4

Lenovo automatically installed a BIOS (1.39) and firmware update in November.  Lenovo Vantage says these updates were completed successfully. The touchscreen and pen stopped worked after that.  Windows doesn't recognize the pen or touch input anymore.  Firmware tool says "device not found".   Latest BIOS update (1.40) and Windows update in December didn't help. 

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RELEVANCY SCORE 64.4

My X1 Yoga touch screen stopped working after BIOS(V1.40), Touch firmware(V4.20) update. My Win 10 is still at ver 1803.I downgraded BIOS. But that doesn't help. Can't find a way to downgrade touch [email protected], any solution? Obviously, I am not the only victim. It is ridiculous that your recommended update will cause such trouble.In other thread, someone mentioned to replace screen. Really? The new update caused hardware damage?

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RELEVANCY SCORE 64.4

Hi There I am new to this forum and could not find an answer to my question so here it goes... I need to deploy an automated image to a Yoga 370 (20JH) with the use of the USB-C dock (type 40A9).This is because the WinPE (windows 10 Pro 1709) environment is only accessible through LAN. I have found WinPE drivers on the website, and also some BIOS settings wich could affect the success of this automated installation but.... Whatever I try the deployment always stalls at the same point. I know it is driver related, but after some time trail and erroring I am about to give up. Please help! The Yoga 370 is connected to the usb-c dock, which is in turn connected to LAN.The bios is set to UEFI only, secure boot is disabled. When the Yoga boots to network the bootfile is loaded.I can see the default windows "loading files" bar appearing, and the the windows logo shows.There it stalls. (normally a circle appears after this loading windows... but it does not show) I have no issues installing a T570 (20H9) or M710q (10MR) for example.Only the combination of Yoga and dock refuse to get deployed. Does somebody know which driver set to use in the WinPE phase? I run out of options

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RELEVANCY SCORE 64.4

Hi, I  got Yoga 920 with Lenovo Thunderbolt 3 Dock that is connected to two 4k Samsung monitors. Just recently when I put Yoga 920 to sleep the monitors will switch off, but in 10-15 sec start looking for a signal.Basicaly screen goes to black (looks like monitor is off) and then in 10 sec it switches on a show blank screen with input name on (DisplayPort) and than it goes off and in 10 sec on with input name ..... this keeps cycling on and off. This is happening on both monitors. It's strange as it used to work fine untill recently (apropox 1 week ago). Im on latest bios with Yoga 920 and latest firmware for Thunderbolt 3 Dock and Lenovo Vantage says my system is up to date. The windows recently updated to Windows 10 (1709), not sure if that is related. Any help how to fix this issue?  

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RELEVANCY SCORE 64.4

So here is a new one:  I have a Yoga 910 that has had many networking issues. It appears that if I unplug the computer from my USB-C dock (the dock still has power), the dock network connection freezes my router. This is repeatable, and annoying. As soon as I powered down the dock (by unplugging it), the router starts working. I am using an ASUS RT-AC5300 "mother of all routers" (when I bought it), and it has been rock solid until I started with my new Yoga. It is running the latest firmware, and I have updated the firmware on the dock as well. Ideas?

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RELEVANCY SCORE 63.6

When a Windows 8 ThinkPad Yoga is connected to a ThinkPad OneLink Pro Dock (Model DU9033S1) which has a sound cable placed into its headphone jack, every few seconds the sound will alternate between the laptop speakers and the docking station. It appears that the connection to the docking station is briefly lost (sound comes from laptop speakers), and then re-established (sound goes to docking station). However, during this "disconnect/connect", all other aspects of the docking station are unaffected (video, network, USB).
 
Updating BIOS, audio drivers, dock drivers & firmware have had no impact. If sound cable is removed from dock, then behaves normally (sound goes to dock only). Happens with multiple Thinkpad Yogas and multiple docking stations.
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

A:ThinkPad Yoga - Sound issue when connected to OneLink Dock

Did you ever find an answer to this? I have the exact same problem.

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RELEVANCY SCORE 62.8

How different are the OLED screens on the X1 Yoga OLED Gen 1. vs Gen 2? Gen 1 has oled Part number 01AW977Gen 2 has OLED part number 01AX899. Notebookcheck.net has measured differences in color gamut and maximum brightness. 1 Gen x1 yoga OLED screen performed better in these aspects. I just have trouble understanding why Lenovo would make the OLED flagship screen worse in the 2nd gen. I have an x1 yoga oled 1st gen but was tempted to upgrade to a 2nd gen OLED until I found this out.

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RELEVANCY SCORE 62.8

Hi there, I own an X1 Yoga since 2016. I am fairly happy about the machine but i seem to have a serious problem with the display. As a matter of fact, since day 1 the display was prone to make my eyes very tired. At the beginning i thought it was a Windows 10 display (QHD on maximum settings) setting issue (scaling, specifically). But even after successive iterations of Windows 10 solved that issue (scaling looks fine now), i kept having the problem.It starts with a growing pain to both eyes, which then get all red and with the veins showing clearly. I have been to hospital twice to try to fix it and the problem persists also after i take proper medicines etc. if i use the PC again. I am wondering what the PWM frequency is on these machines because some places report no PWM and others report PWMs in the range of 250/270 (extremely low for a system that i paid about 2000 Euros). Does anyone have similar issues? Is there any solution? As is, i basically can't use the machine and i do need to use it daily but it's getting impossible due to persistent irritation. Things improve a bit only if i set brightness on 100% but often that is too much for my needs. Thanks in advance for any help. R.

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RELEVANCY SCORE 61.6

Hi all, In the past few days my laptop slowly degraded, starting with docking station connectivity not working (but does work with other laptops), then HDMI port not working (HDMI screen and cable works with other laptops), and now system no longer charges. Current status is that all USB-C ports (including charge) and HDMI port and not functioning. Computer doesn't charge when it is off, too.  I've looked at multiple solutions and threads on this website without any real solution. I've already tried - - run Lenovo Vantage a few times to check updates. Did the same on the Lenovo product website (using auto-discovery of serial #), everything is fully updated- Turned on/off Thunderbolt Service (on the Windows 10 control panel) - I turned it on and automatic but it always returns to Manual- Searched in the Device Manager for Thunderbolt (anything) - it's not there- Uninstalled and re-installed Thunderbolt software from the Lenovo website (both controller driver and FW, file names n1nta05w.exe and n1nth08w.exe)- Went to the BIOS/Configuration - enabled and disabled again all Thunderbolt related options - Used Paperclip to do hard reset using the emergency reset button Any ideas what left to be done?  Thanks!  

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RELEVANCY SCORE 59.6

I used the Lenovo System Update (v5.07.0074) and was prompted to download and install (was listed as Critical Update) the Firmware to my Dock.  As always, I closed all applications and sat as the Firmware downloaded. I got the expected prompt to ensure I was plugged in. I then watched as the upgraded prompted me to install. Installation completed and everything appeared to be fine.  I powered down the thinkpad and disconnected. Worked from the living room, then went back to the dock. Connected, and noticed that before I connected the White light on the power button was illuminated. Shrugged, and pushed the power button. Nothing. I un-plugged the Dock, got a cup of coffee, returned and plugged it back in. Nothing. I then noticed that none of the pass-through power was working on the dock.  So, I unplugged it again.  Unplugged everything connected to it, and held the power button down for 15 seconds in an effort. All of this at the recommendation of Lenovo Support. Who, by the way, was very nice and well spoken. Nothing we did worked. I happened to have another Thunderbolt 3 cable in my bag, and no change. I powered up my new X1 Yoga, and connected the cable. No power. This wasn't passing power at all. I confirmed the Intel Thunderbolt app was running, and confirmed that Windows was not even detecting the Dock.  Lenovo is sending me a replacement. I had this one all of a week. Did I miss any other steps while I wait for it to be repl... Read more

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RELEVANCY SCORE 59.2

Hello together,I own a Thinkpad X1 Yoga Gen2 that won't boot anymore.What I have done:- Windows 10 is properly installed- I booted into BIOS and pressed F9 to load "Setup Defaults"- since that moment the notebook does not boot into Windows any more All I can see is the boot manager asking me for a bootable device. I can choose between NVMe SSD and LAN, but selecting the SSD does not work - if I hit enter nothing happens, just if no bootable partition can be found. Can someone please help me and clarify the situation? What have I done by loading the default values?Does it have something to do with TPM/bitlocker/secure boot/.....? Thank you in advance and best regards,Tobias

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RELEVANCY SCORE 58.4

Hi guys,

I hope this is in the right section. If not I'm sure somebody in the know will move it.

I just installed an Asus Crosshair IV Formula mobo. I have Windows installed and every thing is fine on that end. However when I boot Windows doesn't load automatically. I get this message




Quote:
Please enter Setup to recover BIOS setting
Press F1 to Run SETUP
Press F2 to load default values and continue


Pressing F2 lets me continue fine but it's a bit of a pain. I started getting this message after I updated the BIOS using the Asus Update tool.

Prior to this I also get a message flashing up saying something about checking for disc then disc not found. But it flashes so quick I can't read it for long enough to note it all down.

Any advice would be appreciated.

Thanks.

A:Booting / Bios Issue

I would try to update the bios from inside the bios. the update tools likes to break things.

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RELEVANCY SCORE 58

Information to help anyone with a workstation dock ... Lenovo do not well advertise that firmware updates for the workstation dock exist. Eg. https://support.lenovo.com/gb/en/documents/acc100247 I found this by chance and most of my problems have gone away.  At boot up, or if my external screen blanked it usually took a screen power off/on cycle to get Windows to recognise it again. And .... Lenovo Companion / System Update do NOT detect the dock so you do NOT get offered new firmware updates.  Are you listening, Lenovo ??

A:P50/P70 Workstation dock firmware .... does not u...

Hi.
 
I think that your suggestion is very valid for the Lenovo Companion tool.
 
"Enable the Lenovo Companion Tool to also find updates for the Lenovo docks firmware".
 
There is a way to post some feedback to the Lenovo Companion team. The tool give you this link when you press the feedback button.
https://lenovocompanion.uservoice.com/
 
Regards
Martín.

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RELEVANCY SCORE 56.8

hello
i have a weird issue that i lose the Bluetooth after an hibernate or dock de-dock of the laptop..

the bios is the latest A18.
we try to uninstall and reinstall the driver and application same thing.
we are running windows 10 OS

Thanks

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RELEVANCY SCORE 56.8

I cannot specify the cause, but recent firmware upgrade 1.51.1.24 might cause hang before entering Windows.It stucked at Lenovo logo, then I unplug the dock cable, it successfully moved to the windows loading animation(dot circling). When I plugged and turned on the laptop, it eternally stucked on logo screen. It worked fine weeks ago.All provided drivers  from Lenovo companion system upgrade are fully upgraded. I downloaded dock firmware but it gives alert that already upgraded. Note that Windwos 10 Home is installed.

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RELEVANCY SCORE 56.8

Hello, is it possible to update the Lenovo Ultra Dock Pro to the latest version without a Windows Operating System? https://support.lenovo.com/de/en/documents/ht081248 A bootable ISO for this would be perfect. I use Linux as Operating System installed on a T440p, so a Windows based update is not possible for me. Thanks in advance! Best regrads, Michael

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RELEVANCY SCORE 56

Hey all! I can't seem to get my firmware to update....I just get this: Has anyone seen this and have any advice? I've consulted Google and the forums here and can't seem to get any leads. I'm running a T480 with the latest updates per the support site and the System Update 5 tool. Thanks in advance! 

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RELEVANCY SCORE 56

I am using a T480 with the TB3 dock and 2 external monitors.My problem is my screens go black for a couple of seconds every x amount of time. I've updatad all drivers found under the Display and Video graphics section Drivers T480I remember when updating to Intel Thunderbolt Software for Windows 10 (64-bit) - ThinkPad T480, T480s, X1 Carbon Gen 6 - 1.41.565.0I received the following screen:(I did get 2 Thunderbolt SW apps in my start menu and uninstalled the one which was visible via add/remove programs) These updates did not resolve my monitor issue.I later on noticed there is a new TB3 Dock FWWhen I wanted to make the update I got the message the TB SW had to be above 17.4.77.400. (the version insalled and active was 1.41.565.0) I reinstalled TB SW 17.4.78.500 and performed the TB3 dock FW upgrade. Now I am in the situation I do not have a Thunderbolt SW application to allow/select TB devices to connect.V1.41.565.0 seems to be a new DCH driver. reverting back to the legacy driver 17.4.78.500 is not somethig I should have done.It seems the DCH driver came with it's own Thunderbolt SW application, which is no longer available. Is there a procedure to completly reinstall the DCH driver including the Thunderbold SW or revert back to the legacy driver with Thunderbold SW (which now states the application is not in use anymore) Thanks!

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RELEVANCY SCORE 56

I currently own a Thinkpad Helix, bought about two months ago. Up until now it has been well worth the price, and worked almost flawlessly. Just this morning, out of nowhere the keyboard and touchpad stopped working. I tried my usual solution, detaching and reattaching the dock, but it did nothing. I tried restarting my computer, and found that while it was plugged into the dock, I got a "Keyboard Dock Fan Error" and it would fail to start. I started looking around on these forums for answers, and it seems many people had the same problem I did. On one thread there seemed to be a link to this firmware update designed specifically to get rid of the problem I had. Upon installing it and running the application, it would freeze for about 5 seconds and then display this strange error message, "This tool and EC firmware mismatch, or communication error is happened." I can assure you I was connected to the internet at the time. So i looked at the readme, and it suggested updating the bios. When I tried that, it told me I already had the latest bios installed, and running the firmware update again afterwards gave the samw results. I don't know what to do, and i'd love some help on the matter.

A:Enhanced Keyboard Dock Firmware Update Problem

Can you verify what bios and keyboard firmware you have installed now? 
The latest bios is version 1.14. 
 
You can check this by rebooting and hitting F1. The versions should be listed. The keyboard firmware is listed as MPU I belive. Then just hit F10 to close it once you're done.

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RELEVANCY SCORE 56

Hi I cant seem to locate a fix for my lenovo t480. I cannot get any usb ports to register through the dock. I have tried reinstalling usb drivers through device manger, updating dock firmware, updating all lenovo system drivers , changing power adaptor through the dock and re seating it multiple times. I have other t480's that work on this dock. The usb's work fine on the actual laptop just not the dock. Any help would be apreciated. Thank you!

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RELEVANCY SCORE 56

I have a T460 Thinkpad on a Lenovo Pro Dock 90w with LG 29UM68-P ultrawide monitor running at 2560x1080.  My docking station was manufactured in December 2016 & I am using the included 90w power adapter.  My monitor has built in speakers (using Intel Display Audio drivers), so my DisplayPort cable is carrying both audio & video. I have two symptoms of signal loss:  audio cuts out intermittently when playing music (or watching videos w/ sound) & the screen will periodically go dark with a "no signal" message.  The video signal restores itself after about 3-4 seconds. I have already tried updating the ThinkPad's BIOS to the latest version, updating Intel graphics drivers to latest version, as well as the Pro Dock 90w firmware (to version 2.33.000).  I also swapped out my DisplayPort 1.1 cable for a DisplayPort 1.2 cable. The monitor+speakers work beautifully when connected to a Dell laptop+docking station, so I know the problem is not with the monitor. Are there any other tricks I could try? 

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