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Touchscreen stopped on ideapad flex 15

Q: Touchscreen stopped on ideapad flex 15

Hi. Touchscreen just stopped last week. No idea what caused it. Have tried some of the solutions suggested such as disabling and re-enabling "HID compliant touchscreen" in device manager but no success. running windows 10.Any ideas gratefully appreciated?

RELEVANCY SCORE 200
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A: Touchscreen stopped on ideapad flex 15

Hi there, Trevorb?

Thank you for writing in to the Lenovo Forum - happy to have you here today.

You could use the System Restore feature to get your computer back the time when it worked.

Update us how it goes.




Regards,

Tap that kudos button if I helped If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 88.8

I've had my Lenovo ideapad Flex 15 for just over a year now, so I guess this is the time at which things start going kerplooey. Today my touchscreen started going haywire, clicking rapidly and repeatedly in one random spot in the top left corner of my screen, so fast I couldn't use my touchpad to get the cursor away from the spot. After closing and reopening the computer, the problem stopped momentarily but then came back. I rebooted and when Windows restarted I received a pop up that "Windows Mouse and Keyboard Center has stopped working." The problem returned shortly after, and now my touchscreen has stopped working altogether. Can anyone help me?

A:Ideapad Flex 15 touchscreen woes

Update: The problem is now intermittently returning. If I close my laptop and reopen it, it seems to disable the touchscreen for a period of time so that I'm able to actually use my computer for a bit before it starts feverishly attacking that one area of the screen. All instructions I've found online to disable the touchscreen haven't worked... I'd love to have it functioning again though. Help? 

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RELEVANCY SCORE 88.8

Recently my touchscreen of my laptop stoped working. I reset the laptop and everything, looked for solutions online, but I cant find any solution. Sometimes it worked again out of nowhere. But i prefer that it works all the time. So if anybody has a solution? Thank you in advance!

A:touchscreen Lenovo ideapad flex 14

Same problem here. The touch screen suddenly stopped working this evening. Reinstalled chipset but to no avail.

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RELEVANCY SCORE 88

I  have an Ideapad Flex 15.
 
Since I upgraded yesterday to Windows 10, I have lost the touchscreen ability I had up to that point on Windows 8.1. On search for pen and touch, I was given this message on a system information page: "No pen or touch input is available for this display." I have looked in device manager under Human Interface Devices. Expanding the view to show hidden devices, I see "HID compliant touch screen." When I click to get device status, this is the message:
 
"Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer."
 
How do I do that? I note a similar problem in Windows 8.1 on this posting:
 
http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/touchscreen-not-working/c48cda2...
 
Does anyone have any idea how to reconnect the hardware device -- or at least to solve this problem? Thanks!
 
 
Mod's Edit: Added model to Subject line for clarity










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A:Ideapad (Flex 15) touchscreen not working on upgra...

I solved the problem here for my sister's Flex 14.Press Windows+X and open Device Manager, go to Mouse and uninstall USB touchscreen.Solved the problem here...

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RELEVANCY SCORE 88

The Touchscreen of my Flex14 Notebook is not working.I tried all hints like deinstalling the HID Interface Device Drivers.I also took out the battery.After all I went back to factory setting. - touchscreen / tabletPC still not working.I reinstalled Win 8.1 and made upgrade to Win 10 - touchscreen still dead.How can I test if touchscreen hardware is functional.Any suggestions or help would be much appreciated. Best regards Siegfried

A:IdeaPad Flex 14 Touchscreen not working after upgr...

Welcome to the Forums Invertore! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 88

The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

A:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 88

Hi, since a few weeks i had an issue with my Flex 140D Notebook - the touchscreen doesn't work. What i've done was to uninstall the 3 USB-Devices below the HID-Section and the Touchscreen itself and rebooted the System. I did also an "Reset", see the link below, for the Mainboard but it doesn't fix the problem. Can someone give me a hint ? OS: Win 8.1 Pro Regards Mike http://answers.microsoft.com/en-us/windows/forum/windows_8-tms/touchscreen-not-working-windows-8-len...

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RELEVANCY SCORE 88

Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

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RELEVANCY SCORE 88

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

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RELEVANCY SCORE 78

Dear allMy Lenovo Ideapad Flex 14 touch screen was working well until yesterday. I did the usual, restarting the computer, checking if latest drivers were installed, reinstalling the drivers suggested on Lenovo page but it didn┤t work.Could you please help with this?Thank youFairyfetch 

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RELEVANCY SCORE 62.4

Hello! I'm experiencing a somewhat common-sounding problem with my touch screen.  It's not listing under Pen and Touch on the System Information page of Control Panel, but I can locate it in Device Manager under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  I can use it like a mouse but it doesn't work like a touch screen.  I'm not quite savvy enough to uninstall the drivers in Device Manager and hope for the best - I feel like I'm going to wreck something by accident.  Any advice?












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A:Touchscreen issues on Flex 15, showing "No Pen or ...

Ditto. On the other thread for this problem, uninstalling did not help one person, so it looks like we'll have to wait for a fix, but I'm not super-saavy either, so maybe one already exists?

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RELEVANCY SCORE 62.4

very frustrating issue just started very recently - have a refurb flex 2-15 laptop that is two years oldafter booting up i can login only with main keyboard, 10 digit numeric does not work at all, num l˘ck is ltafter logging in, i have no access to the keyboard whatsoever. i have run diag, virus scan, lenovo ˙pdates and ?indows (8.1) updates.i am thinking its a driver issue, but maybe not. what could it possibly be?hopeful that someone has had this issue and resolved it. thanks,looking forward to a solutiondavid

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RELEVANCY SCORE 62.4

I've had this computer for a couple months now and recently, my touchscreen has been on and off--sometimes it works, sometimes it doesn't-- and I have no idea why. The touchscreen function just randomly stops working. I've tried searching for solutions, but to none avail. Has anyone else experienced this problem? Does anyone have a solution?

A:Lenovo Flex 3 14'' Touchscreen Not Working?

Hi Gvee,
 
Welcome to Lenovo Community!
 
We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
-------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 61.6

Issue just started this morning. There is small mouse cursor inside a shadowy box that remains on the screen. I can use the mouse but it will dissappear and is slow. I saw a solution for another lenovo laptop running Windows 8 but nothing for a Flex 2 running Windows 10.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 59.6

I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).I also restore it again, but the touch doesn't work yet.Can I do something to repair it? I'm from Italy.PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

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RELEVANCY SCORE 59.6

Touchscreen of my laptop ideapad flex 14" has cracked. I don't know how it happened. Kindly help me out how I can repair it and what should I do about it. 

























IMG-20160621-WA0006.jpg ?578 KB

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RELEVANCY SCORE 59.6
RELEVANCY SCORE 59.6

My laptop's touchpad couldn't scrolling up down neither zooming after i got it fixed. i tried to fix it on control panel and go to mouse setting but it still couldn't scrolling or zooming help me please

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RELEVANCY SCORE 59.6

I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).I also restore it again, but the touch doesn't work yet.Can I do something to repair it? I'm from Italy.PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

A:IdeaPad Flex 15D

SmileSmoke wrote:
I've bought a Lenovo IdeaPad Flex 15D in the summer of 2014, last year it was sent in warranty for problems at the battery (it wasn't turn on with the battery)After that they returned me the Computer I found that the touch wasn't work, I tried to restore it 'cause I don't wanna send him again in warranty (and now the warranty is expired).I also restore it again, but the touch doesn't work yet.Can I do something to repair it? I'm from Italy.PS: the computer say that there is the touch, that I can do the calibration, but if I touch the screen the PC don't find it.

Hi SmileSmoke,
 
Have you contacted Lenovo Support and spoken to them about your situation? Did you contact them when the unit was returned to you to log the fault?
 
If you did for the second question then they should be able to help you and repair under warranty as it would be a failed repair.
 
Hope this help you and let us know how you get on=====================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 59.2

Please help me to restore my Lenovo.  I can't use Recover button. My hard is clean, but hiden recovery disk is avalaible. What can I do? And How to instal windows 8.I need windows oem x64 single lanquage eng. Please help me with my problem.

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RELEVANCY SCORE 59.2

Hi,I'm new in the forum.Today I had received my new Lenovo IdeaPad Flex 4 (1470) and when I connect the laptop to the power line, this won't start.The laptop has been connected to the power line for the last 2hs.Any idea?If I open the laptop (remove the screws), I lose the warranty?Thanks.P.S: Sorry for my poor english. 

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RELEVANCY SCORE 59.2

I've had my Flex 4 for about three months now. It worked fine last night but when I went to turn it on today the keyboard lit up and turned off repeatedly but the screen stays dark. The power light goes on and off with the keyboard but the light that says it's charging stays on. I can occasionally hear the fans kick on when the keyboard lights up but it turns off when it goes dark and they don't go on every time. It's not overly hot and I know it's charged. I've held down the power button and I tried using the Novo button and it didn't do anything. I've tried taking out the AC adapter out and holding the power button and then plugging it back in again with no success. Anyone have any advice?

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RELEVANCY SCORE 59.2

can I change the keyboard of a Ideapad Flex 14 (S/N: QB08066381 ... which is non backlit) to a backlit one? 

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RELEVANCY SCORE 59.2

I have been trying to PXE boot and have not had any success. I can see where it says start ipv4 pxe boot, then a flash on the screen like it attempted then goes to start ipv6 pxe boot and that is where it stays. I've turned off secure boot in the bios, tried to use a usb to network adaptor. No success. Is there a special process to pxe boot?

A:Ideapad Flex 4 won't PXE boot

Sounds like the problem may be with you PXE server either not reachable, or is not passing the proper Network Boot Program files to the client.

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RELEVANCY SCORE 59.2

Hello experts,I have no more Bios on my Ideapad Flex 15.It can't boot. Only a blue message :Default Boot Device Missing or Boot Failed.Insert Recovery Media and Hit any keyThen select 'Boot Manager' to choose a new BootDevice or to Boot Recovery Media After this message, got the boot manager, with no option to select ! no hard drive, no USB-CD I'm under Win 10 until 6 months. Thanks for help.

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RELEVANCY SCORE 58.4

Alright so my fan noise problems was a little different from the last post, so when I first got the laptop I had Zero issues with fan noise, now after about one month of usage and a few updates what felt like all of a sudden, the fan would stay on constantly, and my estimated battery life dropped to 3.5 hrs max. It seemed to be after the bios update, I'm currently doing a factory restore, if it fails where do I move from here?

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RELEVANCY SCORE 58.4

HI.. My laptop ideapad flex 14 now already have 4 Gb ram ddr3 Now I want to upgrade to 8, Some of my friends told me, that it is not safe. Make the motherboard become hot and reduce the lifetime of my laptop.Because my laptop only have 1 slot of memory Ram Any suggestions from expert here?? Thanks before

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RELEVANCY SCORE 58.4

Hi everyone,
I'm new here and it's my 1st time to consult with you.
 
I have a new laptop that should have, according to the add, 512G ssd. In fact, when I check the total size of the drives - C has 384G out of only 326 are free, and D has total of 48 out of only 45 are free. that means total of 432 G and only 371 for my use.
Does this sound reasonable to you? does it make sense? should it be this way?
appreciate your kind advise,
hilla
 
 
Moderator comment: Subject edited for clarity.

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RELEVANCY SCORE 58.4

I have a Flex 4-1480 Laptop, bought in December 2016, that used to have an audio device working. Looking at the Device Manager, I can see the Intel High Definition Audio driver under the Others Peripherals category with a warning error stating that I do not have any compatible driver. I'm running Win 10 64 bits. Any ideas?

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RELEVANCY SCORE 58.4

Hi All,I'm facing a new issue  with my ideapad flex 10.A couple of days ago I get this error while the system was booting: No Bootable Device. Hit any key  I thought straight away an hdd issue. Indeed opening the setup utility I realized that the hard disk wasn't recognized in the information tab.I changed the HDD with a new one. Now, in the setup utility info tab, the hdd is recognized correctly (showing the model ST500LM000-SSHD-8GB) The problem now is that the issue persist. I changed the following option to make sure I was able to boot from USB:Secure boot: DISABLEDPlatform Mode: Setup ModeUSB Boot: Enabledbut if I try to boot from USB with Windows 8.1, Windows 10, Ubuntu, Lenovo UEFI Disgnostic I get the same error. No Bootable Device. The usb pen is not reconized.If I press fn+F12 the boot manager doesn't display any devices. Even in the Setup Utility the UEFU Boot priority order is grayed out. Help, what can I do? Any idea?

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RELEVANCY SCORE 58.4

can anyone tell me how to access the memory on the latest flex ideapad 1470. I can get the bottom cover off, but i cannot find the memory slot. Is it encased in the silver square device? Any help would be appriciated

A:Flex 4 Ideapad 1470 memory

Hello and welcome,
 
Page 41 of the Hardware Maintenance Manual - Notebook should help.
 
Z.

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RELEVANCY SCORE 58.4

Hello everyone.I got this laptop since this xmas  include thi webroot security anti virus . I installed it few days ago anf it worked normally. I dont know how it happened today when i turn laptop on,  the laptop is on with black screeen and some words said 100% the system memory tested  ok.  Please see the attach and please do help. Thank you and appriciated alotttttAmy


























IMG_0416.JPG ?718 KB

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RELEVANCY SCORE 58.4

Hi,I have this wierd problem and haven't found answer in any forum yet. when I press some of the buttons of my keyboard I get another keys as well.for example:press 'j' or 'h' and get 'jh' together.press 's' and get '/s'.press 'd' and my window shots down.press 'k' and the touchpad gets disabled. I have already checked if numlck key is enabled, did restart. checked the touch keyboard (which works fine).what might be the problem? 'cause I dont think its hardware problem and i havent spell any fluids on the computer ever. thanks.

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RELEVANCY SCORE 58.4

I have been trying to register my new Lenovo Ideapad Flex 4-1470 on the Lenovo website for nearly a wekk now.  I am stuck at the part where it asks for you to enter the Product KEY.  Now, I was under the notion that product KEYS were mainly only used for softwares.  I first thought maybe it meant the product number.  I have searched in evry forum, blog, post, search site, Lenovo app, paperwork, you name it, and can not find either of these for this laptop.  I then used the support chat on Lenovo's website and asked a CSR who proceeded to tell me that it is in fact a product "KEY' I need and that it is given to the buyer at time of purchase.  He also told me that when purchasing from the Lenovo website that it is emailed to you.  Unfortuantly, I did not purchase it from there, but at Best Buy instead.  But the CSR in  the Support Chat assured me that this "Product KEY" is required to register the laptop and it is given at time of purchase.  Can anyone help me here - is it printed on the receipt?  Maybe on the one (1) measly little folded paper that came with the laptop in the box (which I have checked about 30 times and there is nothing very useful at all on this scrawny paper) ?  And, is it me, or has Lenovo's product support gone straight down the crapper?  Seriously, no TANGIBLE product information included in the box???  And the Lenovo Apps are a joke, and bad ones at that (crickets chirpping in the back... Read more

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RELEVANCY SCORE 57.6

I have been using my Ideapad as both a laptop and a tablet and the hinge on the left side had started to crack and the screen is now leaning to the left. Is there any way I can fix this? I looked and it says the limited warranty I have doesn't cover this and I seem to not be able to get the Protection Plan either.

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RELEVANCY SCORE 57.6

Hi, My ideapad flex 10, originelly bundled with Windows 8.1, updated to Windows 10 refuses to work since last windows 10 update on october 30th. When I turn it on, the Lenovo logo appears, then it attempts to launch a window that closes immediatly. Then, appears in french, "attempting to restore Windows previous version". Then the screen turns completely black and the PC reboots and so on. I wanted to use those tips on Lenovo's support pages at https://support.lenovo.com/us/fr/solutions/ht501760 but it doesn't work. The poor Microsoft support didn't manage to resolve this problem. Someone to help?

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RELEVANCY SCORE 57.6

So I have a Flex 10 outside of warranty that has a power jack which is missing the "yellow piece" inside. Therefore, it doesn't hold the power cable well nor make a proper connection to charge. Since it is out of warranty, does anybody have a suggestion of where I should go to have it fixed/replaced? 

A:IdeaPad Flex 10: Where to Go For Power Jack Replac...

Welcome to the Lenovo Community !
 
Sorry to hear of the problem you are having.  I would suggest checking with your local Best Buy store to see if they will replace it for you.  From what I understand, most Best Buys are authorized service centers for Lenovo Products.

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RELEVANCY SCORE 57.6

Certain keys on the ideapad flex 14 quit working unexpectedly.   Keys identified as not working -   z x c, v, m, comma, period, Enter, Shift key on the right side of the keyboard and the Delete key.  Could it be related to Windows upgrade released in October? The keys stopped working shortly after the upgrade.  Thanks for your help

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RELEVANCY SCORE 57.6

Hello All, I've had my Levovo Ideapad for 1.5 years, no problems until recently. Over the past few months when I turn the computer on all I see is a black screen it doesn't go to the Lenovo screen. Sometimes it stays on the black screen for a while and then boots up normally and works fine, sometimes it doesn't go past the black screen. Now the computer doesn't boot past the black screen at all anymore. I've tried the option of taking the battery out and pressing the power button for 30 seconds, that didn't seem to make any difference. Anyone else face this issue and able to fix it somehow? My warranty is over at this point... Thanks

A:Lenovo Ideapad Flex 15 - 20309 - Won't Boot

My Lenovo has a small button next ti the power button. Hold it while turning on your pc. Thats why f8 not working on my laptop. I have been reserching this and nowhere did i see anybody mention this. Hope this helps. I found it just when i thought the laptop was brick. And the touch screen did not work after i did this so its not software. Hope this helps

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RELEVANCY SCORE 57.6

Hi helpful smart people,  Just bought a Flex 4 and the touchpad works only when you tap, but not when you press down to click.  No left or right click functionality.   Seems the drivers are up to date. Pls help!

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RELEVANCY SCORE 57.6

I just got an ideapad Flex 15 for work. Win 10. I was playing with settings and clicked "Make Windows more touch friendly when using your device as a tablet. When I did the screen display changed resolutions, and there is now a black border, about half inch, all the way around the display. Turning the setting back off did not reset the resolution. No resolution brings back the full display. I have checked to ensure that all drivers are updated. Can't come up with anything else to get it back to using the full screen. Any ideas?

A:Ideapad flex 15 display issue - not using full scr...

Hi Real,
 
Welcome to Lenovo Forums.
 
Consider performing system restore to get your computer back the time when it worked.
 
Let us know how you get on.
 
Regards,
Shashi
 
Tap that Kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 57.6

I am selling my laptop and i need to restore the settings and clear all of the data from my laptop. Please help! i cannot find anything on the internet that will help me restore my laptop.

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RELEVANCY SCORE 57.6

Hi - my sons flex 10 has developed a fault. Switch on and it brings up the message stating that there's no bootable device. The disk also a makes a few clunking noises on power-on so suspect it's failed. No reovery disk or backup unfortunately. I do have a spare disk I can install but it has no software installed. Can anyone please advise how I might go about getting the system working ? Many thanks

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RELEVANCY SCORE 57.6

Dear Experts, I was noticing this problem just after my warranty is expired.  My Lenovo Ideapad flex 15 shuts down exactly in every 30 minutes. Here are some clues.Shutdown even when it is in bios, it is not a driver problem. Reset the bios to default but no outcome.Did comprehensive hardware test using Lenovo Solution Center but not showing any issue.All hardware temperature is normal. There was some dust in CPU fan, causing problem to run it smoothly. Removed the dust, now it is running smoothly. But still, I am having this problem.Removed the BIOS battery for the whole night, no outcome.If I put the laptop in sleep(before 30 min) and wake up immediately, I don't see this problem. I suspect this is some hardware or bios firmware issue (i.e probably some internal timer is shutting down laptop and putting the laptop into sleep may reinitialize the timer). Any idea how to resolve this problem? As another try, I want to flash the bios firmware, but I can't find any link in lenovo support center to get bios firmware for Lenovo Ideapad Flex 15.  Any help is highly appreciated. My BIOS version: 8ACN34WW Thanks/Babu  

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RELEVANCY SCORE 57.6

I got my Ideapad yesterday, and I have noticed that the spacebar is squeaky.  It doesn't do it every single time, but when it does it is pretty loud and annoying.  It only seems to happen on the right side of the spacebar, but unfortuantely that's the side I use.  I'm not sure if I should try to get it fixed, try and get a replacement system or just hope that it goes away as I continue to use it.  I type a lot and I'm going to be taking notes with it in college so it's going to be a problem if it persists.  Has anyone had this happen before or have advice about what I should do?                                                                                                                          

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RELEVANCY SCORE 57.6

After 1 months the guaranted Lenovo IdeaPad FLEX 2 15 ghosting and changing color, Is the display canceled, my collegue both  same model and also have problem.

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