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G72 Randomly shuts down and restarts with out warning

Q: G72 Randomly shuts down and restarts with out warning

My G72 also is shutting down and rebooting wile on my ac adaptor-I do< I have been useing a external blower that keeps mt laptop at69 degreese.it is 5 years old-- Help

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Preferred Solution: G72 Randomly shuts down and restarts with out warning

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I will be in the middle of something on my computer and it will shut down and restart without any warning/ I have scanned for viruses.. When my computer comes back on it tells me that my computer has recovered from a serious error... can someone please HELP Thanks in advance!

A:Windows shuts down & restarts without warning

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(I'm not sure if this is the right place to post this. If it is, please move it to the appropriate section)

For the past months or so, my PC keeps restarting randomly without any warning. It's not the standard restart with the "logging off, saving settings, shutting down" message, but a sudden one like pushing the restart button on the PC's front panel.

It doesn't matter what I'm doing: it happened when I was using a web browser, playing a game or even the PC wasn't doing anything. The PC also restarts almost 100% when I try to power the PC up after using the stand by mode.

Applying a physical shock to the PC seems to trigger the restart as well. I used to put my headphone on the top of the PC case, and somehow the PC often restarts the moment I put down the headphone. Removing the PC's side panel also has the same effect. After discovering this, I "rattled" the side panel by rapidly sliding it, and the PC restarted every time.

My PC's spec is following:
CPU:E6750 at 3.2ghz(FYI the restart keeps happening even when I revert the CPU back to it's default clock)
GPU:Radeon 4870 1GB

I'm completely at loss what could be causing this. I would appreciate any help.

A:PC restarts randomly without warning

What you do is you shut it off.

You pull the power plug right out.

You press and hold the 'power on' button to discharge the capacitors.

You sit down at the computer table so as not to shuffle your feet and create a static charge.

You open the side of the desktop case and, before touching anything inside, you touch a case screw to make sure you are discharged.

You then start checking EVERY connection inside that case to secure.


gl to ya!

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PC restarts without any warning except when I enable driver verifier, then it starts to give BSOD's like VERIFIER_DETECTED_VIOLATION with 0x000000c4 and 0x000000d1. I must mention what I've tried:-updates to the latest version including bios-sfc /scannow no problems
-dism /online /cleanup-image /restorehealth restore completed successfully
-chkdsk /scan no problems
-Turned off Windows Fast Startup
-Used DDU and installed drivers from Manufacturers
​-memory tests passed
-Default BIOS settings
​-No overheat
There is also no overclock applied.It all started when i was opening Chrome and the crash was when it loaded a video or a thumbnail. I reinstalled the video drivers and the problem was gone. After some time it gave me usbfilter.sys BSOD at startup until i unistalled VMWare. On their site they said that there are some problems with AMD's usb drivers.  I had to enter Safe Mode and enable the Windows unistaller. The problem again was gone, for a few days then again restart. Enabled driver verifier for all drivers and no BSOD, reconfigured verifier for non-Microsoft drivers and got DRIVER_VERIFIER_DETECTED_VIOLATION BSOD at startup, had to enter Safe Mode to disable verifier. Oh, and after one of the latest restarts firefox stopped working for some reason. Thanks!

A:PC randomly restarts without warning.

Added SysnativeFileCollection's analyzed data.

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I have a new HP desktop computer. It has an i5 processor and runs Windows 7 Home Premium. Out of thye blue, my computer will shut down and then quickly restart all by itself. I have run avast and malwarebytes. It does not show any problems. Just when I think it is "cured" it will do it again. When it reboots, it does it in the window where you select regular boot up or in safe mode. Any ideas?



A:Shuts down and restarts randomly

Hello.Sounds like we're dealing with a system crash here.Please download BlueScreenView to your Desktop.Double click on BlueScreenView.exe to run the program.When scanning is done, go to Edit>Select All.Go to File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.~Blade

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OS Version: Microsoft Windows 7 Home Premium, 64 bit, Toshiba Satellite A665 series
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3890 Mb
Graphics Card: Intel(R) HD Graphics, 1721 Mb
Hard Drives: C: Total - 463566 MB, Free - 282592 MB;
Motherboard: TOSHIBA, NWQAA
Antivirus: Microsoft Security Essentials, Frontier Secure, Malwarebytes Anti-Malware

So my computer keeps shutting down. I just bought a replacement battery for my computer so I don't think it's a battery issue. I read some previous posts abut Windows 7 not reading their battery status correctly and shutting off the computer with a 50% battery message. However, If my computer shuts off with the battery attached, I am still able to turn on the computer, run windows startup, and load programs. Similarly, my AC power adapter is still able to charge my computer.

I don't use up a lot of memory either. I ran my virus protection software and it said that my computer was clean. Additionally, my computer doesn't seem to be overheated and there's nothing blocking the fan.

Any suggestions for narrowing down the problem? It started a few days ago.

A:Laptop randomly shuts off with no warning. Please help!

Have you run a temperature program to make sure the laptop is not running to hot?

Such as this:

Speccy - Advanced System Information Tool

Please then upload a screenshot of it with something like the snipping tool.
Please follow the above tutorial, and if there is anything you do not understand-ASK

Do you hear any unusual noises?

Anything unusual at all when the issue occurs?

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Hello, I bought my Y570 in November 2011 off of ebay.  It's a refurbished product.  Anyway, it's been running great the whole time until a couple days ago when it started to randomly shut down (instant black screen, no warning.)  A lot of what I've found in searches, suggest overheating, but I really don't think that's the issue, since air coming from the vents is cool, and when it shuts down, it is not working hard (just web browsing and email.) I know it's not a virus, as I've done multiple full system scans in Norton, and even used their advanced deep scan, with nothing found.  Also, my computer is fully updated, as far as I know.  Sometimes it shuts down with many many hours in between, even all day and sometimes with less than 30 minutes.   The problem started 3 days ago.  It was on all day yesterday with no problems, and stayed on today until ~11pm. So, any help would be greatly appreciated.   I really hope I don't have to send it somewhere to get it fixed.  Sure, it's under warranty, but my laptop is a vital need since I'm in college and need it for class. Thanks in advance.  Please let me know what other information you need.

Go to Solution.

A:Y570 randomly shuts down without warning.

Hi coastaman22
Does this occurs on battery, AC or / and both?I guess you really need to contact Technical Support to have a look at it. Maybe you could kindly request a loaner set to continue your studies. (Not sure whether it's applicable or chargeable). I could understand your need for the laptop as I am also a student that need laptop for school work.
Have a nice day! 
PeterW520 (4284-A99)
Does someone?s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future 
Sound Enthusiast and Enhancement (Post comments, share mixes, etc.) 

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Windows 7 64-bit
Gigabyte GA-P67A-UD3-B3
Intel Core i5 2500K
Kingston HyperX 4GB (2x2GB) DDR3-1600 Kit CL9
Samsung Spinpoint F3 1TB 32MB 7200rpm SATAII
EVGA nVidia GeForce GTX460 1GB GDDR5 PCI-E
Seasonic S12II Bronze 520W 80Plus Power Supply
Dell U2312 monitor

I've been having an issue with my computer where it will shut down without warning and then reboot. There is no BSOD when this happens. It happens very sporadically as well. Typically it shuts down when I play a game (Dota 2 in general) but sometimes it'll do its first crash when it's idling. It generally tends to shut down the first time when I'm gaming and then it'll happen a few more times. But for the few days preceding this I've been playing Dota 2 and it has not shut down. I have checked the capacitors on the mobo and they all seem fine. I have memtested the RAM and no errors were found. I have also changed power outlets as I thought that might've been the culprit. I've formatted and reinstalled Windows 7. I've monitored temps and they are all perfectly fine both idle and under load. This computer is about 2 years old and I've never had this problem occur before. It's been happening for at least a couple of weeks.

I did discover that there seems to be an issue with the mobo coming into contact with the case. Initially, when I put pressue on top and back of the case it'd cause the comp to shut down. I removed the side panels and found that pressur... Read more

A:Desktop randomly shuts down without warning

your psu is on the light side i would be here or better 650w

remove the m/board and check a screw has not slipped between the m/b and the backing plate causing a short

check the screws securing the m/b have not been over tightened

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My laptop is a Sony Vaio this is the model ->VPCF116FX.
Lately i've been gaming heavily on it, and its my first time leaving it on over night. Now the first thing you guys might think is that its an overheating problem, I can assure you its not as I tested it while monitoring my core's temperatures. 2 different tests, the one without a coolant the laptop peaked at a blistering 95c, like I said it shuts down randomly I can leave it on overnight without a coolant and then when I play for like 1 hour it can shut off. The fastest it shut off before was 3 minutes right after running the game I play. (It only shuts down while playing a game known as Aika) I doubt its also the games problem as how can a game shut off a laptop/pc. Anyways, the test with the coolant, the temperature is at a stable 65-68c, and it still randomly shuts off it could shutoff within 5 minutes, or 10 hours. (of playing a game, never witnessed it shutdown without playing yet)

A:My laptop randomly shuts off without warning

Take it apart and clean the dust out 95c without cooling pad is way too much...

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I was working on my computer with various programs open (arcmap, arccatalog, google chrome, outlook) when my computer screen suddenly when black and went straight to bios and got to the "start windows normally" screen. This happened when I was trying to print a document wirelessly to my printer and the computer just shutdown.

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I have a 2year old hp Envy 15-j which keep randomly shutting down without warning. It may stay on for a minute or maybe 15-20 but then shuts down without warning. I can hear something running and wondered if it could be the fan and it shuts down due to overheating. Could anyone please help as it has hardly been used. Thank you

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Hello people of tech guy,i've been tackled with a mild problem you see i have a laptop from toshiba tecra m11 europe-greek edition and i got the problem that the last year it always restarts(frequently like per minute or up to an hour),it had a serious heating problem so i applied new thermal paste(artic silver 5 3 gr) and re applied the heat sink-fan and the problem of heating got lowered(but not gone completely idle 25-50 in work up to 70) either way,problem is that the laptop closes suddenly at any momment of works notice,i tried formatting the hdd then but the problem still persists ,the sound it makes when it closes is the same as if i was pressing the power off button(the laptop doesnt do any sound if it closes by the windows pannel,but it does if the power key is pressed).
I thank you in advance for any help.

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as of 2 weeks ago computer will shutdown or restart randomly, no idea why.

besides that i was dumb enough to leave cousin by computer who installed some skype emoticon malware. i have malwarebytes it found and quarantined download keeper

besides that i cleaned registry with ccleaner.

that said there is 1 website where this thing still randomly takes me to some advertisement page whenever i click something for first time. this related to the malware that came with that skype emoticon thing.

anyways those are my 2 problems.
i remember from some years back when i came here to get an issue solved with a computer i was trouble shooting i had to do some scans of some sort to be helped but i have no idea what they were.

so please link me to the needed tools to scan pc in order to post its results so i can get further assistance with my 2 issues.

thanks in advance

A:computer randomly shuts down or restarts

Hi I would start by following the instructions here NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum and gather as much info as you can.If any step is not able to be done to move on to the next and when finished make a new thread in the Virus,Trojan and spyware section and post all the info there not here.
I would advise you do this first and ensure you clear of any malware issues.

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I recently purchased this Acer Aspire V3-531 laptop to replace my Acer Aspire netbook which had provided faultless service for 3 years. The new laptop works well, however, I have an intermittent problem when the laptop will shutdown/restart mostly straight after waking from sleep mode and once while idle.

First post on here and my tech levels are basic/competent. Any assistance would be appreciated.

A:Laptop randomly shuts down/restarts.

Originally Posted by IAMKLOOT76

I recently purchased this Acer Aspire V3-531 laptop to replace my Acer Aspire netbook which had provided faultless service for 3 years. The new laptop works well, however, I have an intermittent problem when the laptop will shutdown/restart mostly straight after waking from sleep mode and once while idle.

First post on here and my tech levels are basic/competent. Any assistance would be appreciated.

it could be that it is overheating and then it shuts down

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I've been having a problem whereby my computer will reboot itself with no warning or error messages. Sometimes it will do it almost immediately after starting up, sometimes a few hours after and a couple of times even during startup. Today for example, after 12 hours of being switched off it restarted immediately after Windows began.

Sometimes, rather than restarting it will shut down but not restart, leaving me with a black screen that can't be rebooted without turning the power off and then back on. (Had this particular kind of failure once before which was fixed after removing Spybot, which I no longer use).

I don't think it's a heat problem since I often run it with the casing off and a fan directed at the machine.


Windows XP Home SP3
Pentium 4 CPU 3.0GHz
Radeon 9550 Graphics

I've tried running Super Anti-Spyware, Malware Bytes and AVG all from Safe Mode but it still persists.

A:PC randomly restarts or shuts down and won't reset

Have you checked your device manager for errors relating to the reboots? Most of the time these are heat related issues but they can also be caused by general machine faults. How long has your PC been in operation? After long term use, meaning several years, I find Windows slows down considerably due to the bloat of registry leftovers from uninstalling various stuff. I could be time for a nice clean install if that is the case.

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This isn't the same type of emergency I've come to this board about before but something that is starting to worry me.

My computer, after running for several hours or sometimes several minutes, will lock up and restart itself. I've already gone into the Control Panel>System>Advanced>Startup & Recovery and deselected "Automatically restart computer" so maybe I'll get an error message next time.
This is something that happens when I'm using lots of system processes and sometimes when my computer is just on and running no extra processes.

I thought it might be the power supply fan but I'm suspicious of that conclusion because it does restart when I'm not running any processes (video, Winamp, Cubase).

Any ideas? I'm running XP with a Pentium 4 3.40ghz and 768MB of RAM so it seems like I shouldn't be having any memory issues.

Thanks for any and all help!!

A:Computer Randomly Shuts Down/restarts

As you have mentioned there are a few possibilities from bad RAM to malware and even dirt in the case causing over heating.. Clean it.Get the error message when it comes and post that back.Have you run AV and spyware scans from safe or normal mode?You can run Memtest86 -Also look in Event Viewer for itemsTo open Event Viewer, follow these steps: 1. Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management. Or, open the MMC containing the Event Viewer snap-in. 2. In the console tree, click Event Viewer. The Application, Security, and System logs are displayed in the Event Viewer window. More info How to view and manage event logs in Event Viewer in Windows XPYou can also run this scan and post back the logDownload and scan with SUPERAntiSpyware Free for Home UsersDouble-click SUPERAntiSpyware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)Under "Configuration and Preferences", click the Preferences button.Click the Scanning Control tab.Under Scanner Options make sure the following are checked (leave all others unchecked):Close... Read more

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Hello all, this is my first post here, and judging from other posts, looks like I fight find my answer here.

I have two internal SATA hard drives, not as a RAID, but independent. My C drive for programs, and D for extra (future) storage. I bought the computer last spring from Gateway, which normally sells this model with two drives as a RAID, but I aksed that they not be.

I hadn't been using the computer much until recently, when I noticed that the second drive (D) will spin down (I hear it) and immediately spin up. After a month or so of troubleshooting on and off, I cannot find any pattern. Sometimes it never happens, other times it starts after the computer's been on for a half hour, then it spins down and up and down and up... etc.

It keeps cycling UNTIL I open any file on the D drive, save it, and then the drive remains "on" for "a while" - meaning sometimes ten minutes, sometimes hours, before (if) it begins spinning down again.

I have hard drive monitoring software (Hard Drive Inspector pro), so I can see that the problem doesn't appear to be heat related, though "sometimes" it seem it spins down when the temp of that drive reaches 104F. The C drive is always 10-15 degrees cooler bec of the placement of the drives and the front cooling fan. (The D drive was getting much hotter before I added a small, quiet hard drive fan near by.)

I've consulted with Gateway Tech support (still under warranty): th... Read more

A:2nd internal HD shuts down, then restarts randomly

Drive diagnostic utilities

Don't know if that helps you or not.

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When restarts it shows a window "Unexpected shutdown"
the problem details are,

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000008
BCP2: 00000002
BCP3: 00000000
BCP4: 82B0CEF1
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

A:The computer randomly shuts off and sometimes just restarts

what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them

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My laptop keeps shutting down an restarting randomly. This happens when either on battery or when plugged in. I don't think it is from over-heating as the laptop is not too hot and this happens straight away when turned on. Also computer performance seems much slower and program are not responding. All windows updates are up to date and mcafee does not find any malware etc. on scans.

Appreciate any help,

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I've been having this problem for a while now where my laptop will shut off whenever I'm in the middle of doing something important and I don't know how I can fix it. I've tried clearing my files off and starting it over but it didn't fix the shutting off problem. Help!

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My pc was randomly restarting without warning for about 2 weeks.
I realized it was about the same time I installed a new air conditioner, and pluged it into the same outlet.
This was what was causing it to randomly restart, apparently there was not enough power to run both, however problem solved. Hope this helps anyone else who may have a similar problem.

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Hello, I was wondering if anyone could help me figure out this issue. So this week my laptop would completely shut off with no notice like "Windows is shutting down". I only had a few things open at the time and it totally cut the power. My laptop was plugged in as usual charging. When I turned it back on check disk found some errors which it fixed and for a day or two everything was fine until it happened again yesterday. I'd like to find the issue before this becomes more serious.

Last night I did take a look at event viewer. I had an error 6008 about when the crash happened. And then a critical event 41 which seems to be related to the crash too. One other thing that I found when it first happened this week is this entry here which I'm unsure if I should be worried about.

My laptop is a Dell inspirion N7110 running Windows 7 Home Premium which I've had for about four years now. If there's anything else you need to know let me know.

A:Laptop randomly shuts off completely with no warning

I found this thread, googling the Even 37 Kernel Processor Power error.

Event 37, Kernel-Processor-Power for all 8 Processors - Microsoft Community

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I have an Acer M3802 desktop pc running windows 7 Home Premium. It is just over a year old and I have had no problems until recently when it just started shutting down for no reason. sometinmes it would run for minutes and others for about an hour or so. Its as though the power has been cut. i downloaded Speedfan 4.41 and it says that the temps are around 16oC to 48oC. I have cleaned out the inside and removed all signs of dust but it is still happening. Is this a heatsink problem or a PSU problem.

I would have thought that if it was a PSU problem it would be permanent? If its a fan problem where do i fit another fan

Anyway if anyone can help it would be much appreciated.

Best Regards


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i have had this TouchSmart for about 2 years now and it is in immaculate condition. physically apart from dust, which i clean out regularly, you'd be mistaken for thinking it was new. in terms of operation i have always been careful to look after it too, running regular scans of the HDD and hardware, updating drivers and being careful when it comes to what i download. i have recently upgraded to Windows 8 Pro x64 (within the last 2 months) but didn't do a clean install, i simply upgraded from Windows 7 Pro x64, and to be honest after a few tweaks the computer was working better than ever, it was faster both running programs and in terms of startup time, and graphics looked better than ever. then about 2 weeks ago it just shut off without warning, not shut down like if you'd asked it to, but just went blank like loss of power, i powered it up and it didn't do it again for quite a while and so i assumed it was a one off. but it soon started doing it regular. i've gone through every thing i can possibly think of trying to diagnose what the problem is, i've checked all wires and connectors, cleaned out all dust and checked for overheating, updated drivers, removed the extra RAM i'd installed not long after purchase, wiped the system and reinstalled Windows 8 from scratch, deactivated Threading on the CPU, and have reduced power to the CPU down to 50%. this last action did reduce the frequency of the shut off issue significantly but it just seems completely random, ... Read more

A:TouchSmart 610-1115uk Randomly Shuts Off Without Warning

Looks like you've done quite a few things in your troubleshooting.  The next thing I'd look at is the power supply. There was an instance a while back with the same issue, the computer shutting down unexpectedly, that was solved with a new power supply.  Although that unit was a TS 300, the symptoms were about the same. It's something to think about.Thanks,

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I just purchased my u310 touch from Staples tonight.  Within the first hour, while using it, it just shut off.  No "Windows is shutting down..." screen.  It was like it just ran out of battery (even though it was plugged in and the icon said it was plugged in and charging at 55%). After some googling and seeing similar issues with the 310 and the 410, I tried installing the latest drivers that the support staff on this forum linked.  I installed every single one relevant to my machine, ensuring I chose the correct driver for my OS (win8 64).  Still  happening. The event viewer shows: Source: Kernel Power.  Description: The system has rebooted without cleanly shutting down first.  This error coudl be caused if the system stopped responding, crashed, or lost power unexpectedly. So, I reset everything back to factory settings using the built-in restore partition.  Still broken. I'm at a loss here.  Any ideas?  If I can't figure it out soon, I'll just return it to Staples in a few days.  Thank god they have a great return policy!

A:u310 touch shuts down randomly with no warning

hi duckhunter9,
Welcome to the Lenovo Forums.
Can you try to:
1. Download and install HWMonitor and observe your CPU and GPU temps. (if you reach temps above 100C, overheating might be the cause of your issue)
2. Perform a clean boot and observe the PC. (this isolates 3rd party apps that might be the cause of the problem)
Let me know your findings,

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Starting from around a week ago, my VAIO VPCSA35GG would randomly shut down (as if the power is cut off) then restart itself 3 to 4 seconds later. Sometimes it would happen after I'd used it for a while, but other times it would happen repeatedly right when Windows is just booting up, causing the computer to get stuck in a boot loop. I've ruled out many possible causes:
It's not overheating. I've monitored the temperature and the laptop would randomly shut down even when not in heavy use. Also, if the computer overheats, it would normally shut down without restarting itself after.
It's not the hard drive or the OS. The problem persisted even when I booted from an external device with the hard drive completely removed.
It's not the memory. I've done numerous memory tests and they never showed any problem. I've tried removing the memory card (leaving 4GB of memory that's integrated into the motherboard), but the problem remained. The interesting thing is that the laptop would never shut down randomly when I'm inside the BIOS menu or when I'm running memtest. In fact, after running memtest for a while, the random shutdowns would not happen again for a long period after (at least 30 minutes). The problem usually comes back after the laptop hasn't been used for a while (the next morning).
It's not the BIOS. I've tried flashing a new BIOS but the problem remained.
It's not the battery or the charger. The r... Read more

A:Laptop randomly shuts down, restarts itself 3 seconds later

What version of Windows ? 32 or 64 bit ? Just to be sure it also shuts down when on battery power without the charger connected ?

As it seems to run ok in the Bios that implies a Windows problem so run it in Safe Mode (with Networking if you want Internet access) and see if it still shuts down then. Safe Mode uses only basic drivers so it could help find the culprit if it's a driver problem.

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G.SKILL Ripjaws Series 8GB (2 x 4GB)
ASUS GTX660-DC2O-2GD5 G-SYNC Support GeForce GTX 660 2GB 192-Bit
Intel Core i5-4670K Haswell Quad-Core 3.4GHz
Seagate Barracuda ST2000DM001 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5"
G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin
CORSAIR RM Series RM550 550W

Running Windows 7 Home Premium 64 bit.
A few weeks ago, custom built pc started to shut down randomly, I don't know the problem, I already did a full virus scan, nothing showed up. Usually happens when I'm surfing the Internet. Me and my friend built this computer, so I'm not sure if whether it is a hardware problem. Please help...

A:Custom build shuts down randomly, then restarts itself.

i would say a hardware issue is not totally out of the question. i would download a program from the following link to a flash drive and run it through several passes to test the ram. The program is called memtest86+. It can be downloaded from the following link:

Memtest86+ - Advanced Memory Diagnostic Tool

If after running several passes memtest shows no issues; post back and we can go from there.

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Processor Manufacturer: Intel
Processor Type: Core 2 Duo
Processor Speed: 2.66 Ghz
Operating System / Service Pack: WindowsXP with SP3
System RAM: 2GB
Video Card Manufacturer: Nvidia
Video Card Model: Geforce 8800GT
Video Card RAM: 512 megs
Video Card Driver Version: 182.50
Sound Card Manufacturer: Realtek
Sound Card Model: ?
Sound Card Driver Version:
Power Supply: Earthwatts 430W

Problem Description: My story begins months ago. After a year or so of flawless performance, my computer begins to have an issue where it will randomly shut down or restart on me with no warning. I could be in the middle of playing a resource-heavy game, or just surfing the web. Doesn't seem to matter. The system will do one of 3 things:

1. Shut down. This requires me to push the power button to get it back on again.
2. Restart. The system shuts down and then starts itself back up again.
3. "Soft shut down". The system turns off, but not completely because my monitor doesn't show the little message that it usually does when the tower is completely off and pushing the power button doesn't start it up again. Usually I have to wait for a minute or two before it will let me start it up again.

More recently, new issues have cropped up. I had a fully updated version of Neverwinter Nights 2 running smoothly on my machine. I have an uninstalled copy of Storm of Zehir (an expansion pack) sitting on my bookshelf, and I decide I'd like to install it.

During my attempt... Read more

A:System Randomly Shuts Down and Restarts + other issues

For me...the obvious thing to do would be to check the condition/status of the hard drive, using the correct respecive HD manufacturer's diagnostic. Disappearing drives seem to be a clear indicator to me.

Then I would move on to worry about overheating possibilities.

As for Windows making the boot partition E: rather than C:, that cannot happen without great assistance from the human. If the system reflects one hard drive attached properly...and 1 optical drive attached properly...and the user is conducting this operation with a Microsoft XP CD...the install software has no option but to make the first/only partition C:.

If other drives of any type or other partitions exist on the hard drive used...the install apparatus will see them and account for them accordingly. Which may result in the situation depicted by you.


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I hope I'm posting in the correct forum as I wasn't quite sure which one to put this under. Anyway, I have IE (How do I find out what version?), and I have Windows Vista (Again, how do I find out what version I have?). I will be reading blogs, visiting websites, typing on my own blog, etc. and IE will radomly close and immediately restart. The only message that I'm getting is, "IE has encountered a problem and needs to close." As for anti-virus protection, I have Spy Sweeper, and I run it every one to two days, and I always quarantine everything that shows up. I haven't downloaded anything new that I can think of as far as programs go. I have downloaded digital scrapbooking kits, but they are all from the same company, one that I definitely trust, and I've been downloading from them long before I started having this problem. I guess that's all. If there is anything else I can do to help solve the problem, please let me know.

Thanks so much!

A:Internet Explorer randomly shuts down and restarts

Hi Luvkitty

To find your version of Internet Explorer...go to the Help Tab.."About Internet Explorer"

To find your Edition of Vista go to Start...Right-Click on Computer and select Properties...also note if Service Pack 1 is installed.


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I've got a dell DT connected to our domain thats rebooting randomly, after taking a look in the event log I found the following:

The process C:\Windows\system32\winlogon.exe (BGR-PLAY-DT-06) has initiated the restart of computer BGR-PLAY-DT-06 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart

Log Name: System
Source: User32
event ID: 1074
level: information
User: System

The computer does not blue screen it just simply shuts itself down.

A:Computer shuts down randomly W/O warning User32 event ID 1074.

i just did a search for this on google; but it really didnt give any real answers as to what that means. My best guess is that if your computer is randomly shutting down by itself; it sounds to me like its got something to do with either a possible bad power supply issue; and or something motherboard related that is causing this. How old is your system and how old is the power supply?

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Toshiba satellite L640, windows 7 home premium, 64 bit version 6.1 service pack 1, bios-INSYDE 2.7

Laptop randomly will either completly power off, or will just restart, or gives me a blue screen. It happens both when im doing nothing, not even using it, or when im using the computer.

This happens when on battery only, on ac power only, and on both, so its not a power supply issue.
The fan is running and sounds fine, the temperature is around 37% in the toshiba health monitor, so its not overheating. I tried shaking the laptop slightly to see if it happens again, like maybe something is loose, but it doesnt occur when I shake it. I have run numerous virus and malware scans and have come up clean.

Right now im running my computer in safe mode to see if it happens, but so far, it doesnt seem to happen in safe mode.

Any ideas?

A:toshiba satellite L640 randomly shuts off/restarts/bluescreens

Hi and welcome to TSF I have moved you to Bsod's for further help please follow the instructions here http://www.techsupportforum.com/foru...ta-452654.html
and upload the folders for a analyst to check.

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Hey folks,

My Machine:

i7-920 Bloomfield D0 Stepping
6Gb Corsair DDR3 XMS3 1600Mhz
Corsair 750W 750HXUK PSU
Corsair H50 CPU Cooler
Gigabyte GA-X58A UD3R MoBo

In the past few weeks its developed a habit of randomly shutting down and rebooting this spontaniously happens be it ingame, movie, music, web browsing - i've never seen it happen idle on desktop so i dunno if it does or not

Steps taken:

OC shut off back to defaults
auto reboot off - still reboots
No MiniDump (%systemroot%/minidump)
memtest 0 errors
Flash & update BIOS

Post crash event log info:


- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<TimeCreated SystemTime="2010-09-23T15:28:58.073622000Z" />
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Security UserID="S-1-5-18" />
- <EventDa... Read more

A:Win7 System randomly shuts off and restarts - No BSOD, No Minidump

Please ensure that the system isn't overclocked until we finish troubleshooting.
Check the following for memory dump generation:


Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . I recommend Windows Live SkyDrive - http://skydrive.live.com or another free, file-hosting service. Then post the link to it in your topic so that we can download it.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): http://www.carrona.org/setmini.html

Please provide us with the reports from here - even though you're not receiving BSOD's: http://www.techsupportforum.com/f217...ns-452654.html

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First time build (September 2012). Machine has been performing flawlessly then end of September 2013 starting randomly shutting down and restarting. No particular activity will trigger this event (no BSOD). I've run memtest, chkdsk, malwarebytes, gpu-z, cpu-z, Nothing seems out of the ordinary. Temperature ranges are consistently around 26C. I've left it on for the last 48 hours with the covers off and a fan blowing directly at the inside of the case and it has shutdown 8 times. This happens even when it is idling. Truly bizarre, definitely frustrating. Need some help here isolating this "gremlin" and regaining control of my machine. I;ve attached a minitoolbox report maybe that willl help you get a better picture.
Asus P8H77-V
Intel i5 3570K
16.0GB Ram
Windows 7 64bit service pack 1
nVidia geforce GTX560
ForceWare 311.06 (driver)
Cooler Master 212 EVO
OCZ ModXstream-Pro (don't remember the wattage, but purchased larger than the recommended

A:Computer randomly shuts down then restarts critical error Kernal Power 41

Please download and install Speccy to provide us with information about your computer.  When the  FileHippo website opens, click on Download latest version in the upper left pane.
When Speccy opens you will see a screen similar to the one below.

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

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Hey guys, quick question
For a while, my computer has been making these noises similar to that of when you put a CD in your comp and you hear the clicking etc. After the clicking, my computer shuts off and reboots. Im pretty sure this is something to do with my hardware, no?
Any help would be great.

A:Computer makes a "busy" noise then shuts off randomly and restarts

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It all started when i opened some foreign file and it mustve been a virus or something. That triggered my computer to make these weird whirring clicky noises. Then my computer shut down. That day, i tryied to turn it on, it worked. However, the monitor didnt display anything. The computer was running but something to do with the bios just wasn't working.
Later on, my father fixed it.
However. NOW, the computer randomly shuts off by itself.
I'd start the computer on, and usually, the computer would start to make these noises similar to that of a computer reading a disc.
after the noises, the computer shuts off, and restarts by itself.
Anyone have any ideas?

A:Computer shuts makes busy noise then shuts off randomly

Your hard drive may be faulty. What is the make and model of the system and what is the brand of the hard drive inside the computer?

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So this time the problem started out as a simple issue. Whenever I bump the desk or move the keyboard out with too much force, the computer shuts off. Everybody told me that it could have been a loose connection so I checked it all and replugged everything back in. The computer starting working fine for about 5 hours then it just shut off randomly while I was playing a game. This time, though, it shut off without me bumping into anything. SO, is this a power supply issue? I'm using a 550-watt supply while running a 7800 GT. This is the right power amount so that's not my concern. And now the problem has gotten worse to the point where I turn on the computer and nothing shows up again. Windows doesn't load and the screen is on too. You here the fans and everything but nothing will load. All my parts from my old issue were replaced EXCEPT the power supply and CD-drive. I don't think it could be another loose connection b/c now nothing even shows up. Please help!!!

A:Power shuts off randomly, and any movement around computer shuts it off

Have you tried plugging into a different surge protector and different outlet?

Sounds like you need to swap the power supply to me.

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Hello. First of all, thank you for reading my post. I recently discovered a Trojan on my computer and instead of going through the tedias process of getting rid of it, I decided to wipe my hard drive and load a 64 bit version of windows 7 ( an upgrade from the previous 32 bit version I had with the virus). The installation went smoothly and I began to download most of my drivers with no issues. I even downloaded World of Warcraft with no issues. I turned my computer off and got some sleep. I returned only to see that my computer would keep restarting during the start up process.

So, knowin a little about computers, I shut everything down. Checked and cleaned the inside of my PC. Re-set the memory and reset the battery to reload BIOS. I put everything back together, and it started up no problem. Success!!! NO! As I began surfing the internet, IE will randomly shut down and just keep doing it. As I scrambled for a solution to this very annoying problem, my computer would shut down, sending me to a blue screen which states a bunch of stuff that I don't understand. Being the hands on guy I am, I went back to search for a solution with the new information. I figured that maybe BIOS wasn't updated or that I didn't have all the needed drivers downloaded yet.

So I went to download some more updates and every time I go to download something I get a setup error or something that keeps the download from finishing! So, I threw my hands up and came here, hoping that som... Read more

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Hi there,

I am here in bad need of help to figure out what is going on with my pc of late.
A quick run down of the problem. When the PC is on it will depending on how long its been on will randomy just shut off. When it shuts off, it "sometimes" reboots but most often it "tries" to reboot but fails and then stays off. After this failed try to reboot if I press the power button on the case and mobo, nothing.
Now if I turn OFF the PSU leave it for a few minutes and come back turn the PSU switch on and press the power button the system comes to life for a second or two then dies and will no respond to the power buttons until I turn off the PSU again.

I have gotten it up and running from this state by leaving it off and unplugged for a couple of hours. When I say the PC comes to life for a second or two, I mean the case fans. If I get it booted up the BIOS is reset to default for some reason. Also if it makes it to windows, the notification area icons also gets reset... very very odd.

I have a short video of the problem, sorry for the darkness, I finally decided to video it and it was 11pm.

My first thought... PSU dying or Mobo. I dont have extra's so I cant test them.
Forgot to mention, ive checked for heat problems but none of my temps are high, they are all normal and its a Antec 1200 with tons of air movement. I keep my PC clean but this problem I just cant solve.
Event Viewer shows nothing expect for unexpected shutdown. My event viewer is clean fr... Read more

A:PC randomly shuts off and randomly boots up after (sometimes).

Anyone have any suggestions at all?

I got the system up today and its running like as if nothing happened.

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Sometime my computer randomly restarts by itself. While playing, or just checking the internet. The screen turns black and it restarts. There is not really a pattern to it, it just randomly restarts by itself sometimes.. And i've tried several solutions which did not work.. It also once game me the "Blue screen of death" Telling me that the system ran into a problem and had to be rebooted. The error was called "SYSTEM_SERVICE_EXEPTION (cpudrv64.sys)

I also checked the recent errors on my pc.
Microsoft-Windows-Kernel-Power 41 (63)

I'm getting kinda desperate!

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Ok so, my pc has restarted itself last night and today without any waning signs before or after it has restarted.

Any idea what could of caused this?

It has resarted both times while I was working on an animation in Source Film Maker.
I went in and checked that it was firing on all processors since I have 4 thinking it may of had something to do with that.
It was actually only using 1 processor so I changed it to use all 4 now.

Thanks in advance.

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I just got a new computer . it has Vista . I need to know why it randomly restarts without warning? I can be reading something online or reading email typing email or when my daughter is just typing homework and suddenly the computer just restarts.... Data is not saved she has had to redo several papers due to this restart issue. Not to mention its just annoying when it happens. Thanks for any help or suggestions.

A:restarts without warning

Hello SherryFM

You need to turn off automatic rebooting so that next time it happens you will get a Blue Screen error message. This will tell us what the problem is

1/ Click Start button

2/ From Start menu Click Control panel

3/ In Control Panel Click the System icon

4/ In the System Window look on the Left hand side of the window and you will see a list of options. Click on the Advanced System Settings option

5/ Because Computer management requires administrative privileges you may find the the User Account Control will pop up. If it does then enter the required information (if you are not the administrator) or, if you are the administrator, click the Continue button

6/ In the Advanced Settings window look for the Startup and Recovery section and then Click the Settings button

7/ In the Startup and recovery window look for the section marked System failure and remove the 'tick' mark from the 'Automatically Restart' option. Now press OK button

8/ Finally click the OK button on the System properties Window and then close the system window.

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when I am active on the pc it shuts down

The things I have checked is

1. delete browsing, cookies, temp files and history.
2. automatic restart is unchecked in my pc>system properties>startup & recovery.
3. I moved the tower away from walls to get good air flow to keep from overheating.

I have searched the threads and sure I have done other suggestions but cannot recall them all.

Task mgr has tooooo many things running.
This is a short post but I have had this problem for 8 months.

A:W/out warning my pc shuts down

Post all the specs and that will help including the video card and the power supply brand name and watts.

Then, go in to the bios and check the temps and the voltages and report them back here.

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XP Shuts down with no warning.
I have XP home(Laptop) and it shuts down with out warning. The longest I have been able to stay up is one hour. Every thing seems fine and it shuts off. After it shuts off I can boot up to windows and everything loads normal. No new hardware or software has been installed. I don't connect to a network. Any help would be great.
Dell Laptop
2.0 GHz
256 Meg RAM
40 Gig hard drive
XP Home

A:XP shuts down with out warning


Hi There!

Go to HouseCall and scan for virus.

Let us know the results!

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Hello, My pc shuts down without warning, im not sure what the issue is, i have already tried replacing the thermal paste however the problem still occurs

This is usually the case when im playing games

A:Shuts down without warning

Hi what are the specs of your PC.
Make and models of
Power supply.

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I have a gateway desktop. it has 8 gb of ram, intel core 2 quad q8200 processor 2.33 ghz, nvidia gerforce gt120, and 640 gb of hardrive space. I'm runing Windows Vista 64 bit with sp3

I bought my pc recently and have been working absolutely fine until recently. It has been shutting off randomly. I tried starting my pc in safe mode and ran virus scans with spy sweeper, malwarebytes anti spyware (full version), and SUPERantispyware. I removed whatever I could but found no real threat. I shut it off yesterday for a couple of hours and when I turned it back on it lasted me the night. Just recently, it shutt off once again, and when I started it back on it shut off quicker than the last time, and when I tried once more even quicker. Im not sure if this is a motherboard problem, or if it's overheating. The vents have no dust on them and the fan seems to be fine, though I did not open up my PC to look. Do you guys have any suggestions?

A:PC Shuts Down Without Warning

Hi -

Keep an eye on temps w/ SpeedFan --> http://www.almico.com/sfdownload.php

Check Reliability Monitor - see what's listed prior to shut-downs -
START | type perfmon /rel

Check Problem Reports -
START | view all | "View all Problem Reports"

Regards. . .



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this is what i do before my pc shutsdown without warning

1. run a game (older ones )
2. loading screen or game starts , my pc shutsdown ,
3. black screen ,
4. monitor acts like its unplugged
5. impossible to turn on back pc unless :
a) i restart power supply by pressing puwer supply button off and on
b) or repluging whole electricity cable

6. pc works fine and when i turn it on it asks to run as safe mode etc.
my specs are :
CPU PHEN2 X4 955 SAM3 BOX/125W 3200 HDZ955FBGIBOX AMD 728
Gigabyte GA-MA770-UD3 AM2+/AMD 770+SB700/ 5200MHz FSB/1xPCI-E x16/1xPCI-E2.0/Dual 4xDDRII 1066/8-ch audio/ 6xSATAII / 1xPATA/Raid 0,1,0+218 RAM KINGSTON MEMORY DIMM 2X 2GB PC6400 DDRII/DUAL CH. KIT (4GB) 149
2X HDD SATA 640GB 7200RPM 3GB/S/16MB WD6400AAKS WDC 374
VGA 896MB GDDR3 PCIE16 GTX275/448B GV-N275UD-896I GIGA-BYTE 635
Case Thermaltake Swing 149
Scythe Mugen 2

Windows 7

i havent reinstalled windows for some time now a year or something , maybe thats the case

maybe its power supply ? but i am running any new games easily (sc2 , bc2 ...)

aw and my graphical drivers are up to date.

A:PC shuts down no warning

6. pc works fine and when i turn it on it asks to run as safe mode etc.
but ok when restart??

suggest possible bloat of system, numerous programmes on start up and in task manager?? download save scan copy/paste log back http://www.hijackfree.com/en/

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