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Internet randomly drops for a few seconds then reconnects.

Q: Internet randomly drops for a few seconds then reconnects.

Hello all and thanks in advance for any help.

My problem is that my internet will randomly drop sometimes 1 to 5 times a day and stay off for 5-20 seconds then come back on. I have dsl and im using a Westell modem. I will post some of my system info below. Anything else you need just ask.
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4800+, MMX, 3DNow (2 CPUs), ~2.4GHz
Memory: 2046MB RAM

Display Devices
Card name: NVIDIA GeForce Go 7800 GTX
Manufacturer: NVIDIA
Chip type: GeForce Go 7800 GTX
Sound Devices
Description: Realtek AC97 Audio

Preferred Solution: Internet randomly drops for a few seconds then reconnects.

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A: Internet randomly drops for a few seconds then reconnects.

If you mean that the modem is dropping the connection to your ISP, and your ISP supplied the modem, then call their tech support--the problem is all their's unless you have poor phone wiring. Otherwise, what do you mean?

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Recently, I switched ISPs from Fios to Comcast and I've been having more consistent issues with my internet on a wired connection. On Fios, the internet was completely stable, but with Comcast the internet randomly drops for a few seconds at a time. It can be fine for hours, then go out 5 times in the next 10 minutes. Just to be clear, when I say the internet drops, all of the lights on the router remain lit indicating the connection is fine, but my computer loses the connection.

With that being said, I'm not sure if it's directly related to switching ISPs. A comcast tech has said that signal levels are fine and the wiring shouldn't be an issue either.

Also, I haven't been able to confirm this, but the issue might be isolated to the computer that is on a wired connection. I can't seem to recall having any issues on devices connected via Wifi. Basically, the connection might be perfectly fine, but something may have happened on my computer recently that has caused these issues. However, I've ran scans to check for viruses, but they have all came back clean.

Are there any troubleshooting steps I can take to narrow down the specific cause of this issue.

A:Internet randomly drops for a few seconds.

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Over the past few weeks, I've been getting these connection drops and I've had to reboot my modem in order to get the connection back. Most of the times, the DSL light continuously flashes and I get no connection. If I'm lucky, the DSL light solidifies and I get a dodgy connection for a couple hours and it drops again.

I've been told it's an issue with my attenuation and impulse noise. I've had more than 4 technicians dispatched to my house saying that they've fixed it and stabilized the signals. The most recent fixed the issue where the connection drops for longer periods of times, but the connection is still really dodgy. The connection still drops but not as often and usually happens in mornings.

I'm currently using a C100a modem from Centurylink and if it matters, it's bridged to a Netgear router. Here are my numbers:

DSL Status

Connection Status
DSL Downstream: 20.127 Mbps
DSL Upstream: 0.639 Mbps
DSL Link Statistics

Link Statistic Status
Broadband Mode Setting: Auto Select
Broadband Mode Detected: VDSL2 - 8A
DSL Link Uptime: 0 Days, 0H:2M:17S
Retrains: 1
Retrains in Last 24 Hours: 1
Loss of Power Link Failures: 0
Loss of Signal Link Failure: 0
Loss of Margin Link Failure: 0
Link Train Errors: 0
Unavailable Seconds: 23
Estimated Loop Length: 1940
Uncanceled Echo: N/A
Transport Mode: PTM
Path Parameter: 201
Priority: 3
Service Type: PTM-Tagged
DSL Power

Levels Downstream Upstream
SNR: 22 dB 13 dB
Attenuation: (DS1)22.8, (... Read more

A:Internet connection periodically drops and reconnects

the DSL light continuously flashes and I get no connection.Click to expand...

That usually means that the modem is connecting to the line
I can not find a manual for that C100a
But the user manual would tell you what to expect from the DSL Light
I would normally expect that to be a solid all the time
You usually also have an internet light , and that one flashes as data is transferring

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Hi! I've been trying to search the site for connection issues related to mine. So far I was not able to find one, but if ever this issue has been answered before I would appreciate if someone could send me the link. Thanks!

Here's my problem. I recently installed a linksys wrt210N and is hard wired to our main computer (mac). I have a Toshiba with vista basic and the wireless connection to the internet is working perfectly. But my brother has an Acer Aspire 4520 with vista home premium and his connection keeps dropping every minute if someone is using it and ever 5 mins if its just sitting there. I can ping the router when I am online. Then I tried all these following steps but still the same issue: reinstalling the network adapter; disabling the 802.1... authentication but wasn't able to connect to the router more so I reverted back to the old setting; forced DNS on Internet Protocol Version 4 but getting conflicting IP; dowloading MS update for vista but neither of x64 and x86 version were appropriate for the pc; checked automatic connection on wireless network setting; changed SSID name on linksys. But all these didn't help 1 bit! Please help..... Thanks

A:internet connection drops out and automatically reconnects every minute

The periodicity of the interruption indicates to me that computers on a different, nearby network could be using the same channel as your bro. Through "Device Manager," open up the relevant network adapter, go to Details, select the "Ad Hoc Channel" list item, and it's probably at channel "11." I always have had good luck with "6."

Sometimes a roll-back works: ie, an older driver. I see an Atheros driver Version released around July 2009 that seems to be a pretty generic driver for a very broad range of Atheros wireless network adapters.

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So, most of the time my ping (to my ISPs server) is ~15ms, when I upload/download it changes etc., but, I've noticed that when I use the internet I get disconnection spikes (highly noticable when playing League of Legends or doing anything that needs a constant connection). These disconnection spikes happen more frequently when there's an active connection (something's being downloaded/uploaded, eg. a game running).

I have figured out it isn't any of the routers causing the issue with tracert and pinging. (I pinged the first router, the 2nd and then only the IP to my ISP started having issues.)

This didn't always happen, but it does happen on WinXP and Win8 and my Android tablet.

Any tips? (And I know I should contact my ISP, but I like knowing how to deal with stuff myself.)

Thanks. :]

A:ISP drops connection randomly for a few seconds

Also posting a pic of my ping log.

(1 pix = 1 sec, the timeouts are 1 sec too, pinging my ISP directly)
The spikes upwards are disconnections.

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Hey guys, I just wanted to say thanks for taking the time to look at this post. Anyway, I'll get right to the chase, just recently I have purchased the Motorola SB5120 modem and the Linksys WRT546 router, the reason being is because my old modem was extremely out-dated and we needed an easier way to connect my two other computers. All has been working fine until this past week or so, and it seems that my modem just likes to go into a standby state, by itself, from 11 a.m. until 8-9 p.m. central. This will occur regularly about every 5 minutes to an hour for the entire day, the "standby" mode will last for only about 10 seconds, usually just long enough to kick me off from whatever I may be doing at the time. The modem says its working fine though, and even the Cox guy said it was running at optimal performance. At first I believed it to be just some minor difficulties with the network I setup for my family, but that wasn't the case. I've tried resetting everything and just starting from scratch but nothing works. We called the Cox Support team, again, and again, I was told to reset everything. If anyone has any solutions, please let me know. Thank you.
-Silent Reyn

A:Connection Drops for 5-10 seconds randomly (enough to boot me from my projects)

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Hey sorry if I mess something up I'm new.

anyway for most of the day my internet has this pattern of dropping out for half a second or longer every few seconds. This happens on all my devices, and the router is only three months old. I've phoned my provider and they seem to think that I'm overloading my internet but that can't be the case as the disconnections are independent to the times that I'm using it. Every once in a while (more rarely) it drops out completely maybe for a minute or two to fifteen or so minutes which I could understand as overloading it, (though I still don't think it is) but there's no way to explain these smaller drops in my internet?..

I've attached a picture of me pinging google which shows the random delays in response. My plan's download speed should be 10mbps.

Thank you very much for the help!

A:every five to ten seconds internet drops

Make and model of router
make and model of modem
make and model of computer
are you connecting by wired or wireless??
does it matter wired or wireless on connection dropout?
Whos your ISP??

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My internet will just drop out briefly so that whatever I am doing on the internet will stop working, for example streaming a video, it will play fine, until two minutes in it stops, I then have to reload the page to continue playing. This happens over and over very regularly until I decide to turn off my computer. The only exception is Skype; I can be in a call with someone whilst playing a video, the video will stop but I am still chatting with the person on Skype.

Although my internet speed is not the greatest it should not just drop out every 2minute interval. It is a home internet so there are various things using it. It is only a recent problem and would love to fix it

If anyone can help it would be great, thank you for your time.

A:Internet drops out for few seconds


run this and choose optimize, make sure modify all adapters is ticked-re boot - do a speed test

and ping test

if not much better google your isp to find best mtu and re sedt it via tcp optimiser

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Hello, I have been having some internet issues for quite some time now. My problem is my internet connection will drop for a second, then come right back, but its enough to keep disconnecting me while trying to play games online. and this seems to have happened right after i switched my ISP. It seems to being doing this on all my computers(2 wired and 2 wireless) some days it will work fine all day, and others, it drops ever 5 or so minutes and lately most days it is happening. I have contacted my ISP and they keep telling me that the internet is fine, and not doping off on there end. They finally sent some won down tho, and he gave us a new modem, and changed out one of the cables to a bigger one. And this problem still continues to keep happening, i have no idea what to do! can some won please help!


A:Internet connection drops for a few seconds, then comes right back.

as its so short the normal tests may not help - but they are all below

xirrus would be worth posting a screen shot

in the meantime - try google open dns and see if it makes a difference


Google public DNS

Google public DNS

Theres also a link on how to setup those DNS IP address

Then once you have set up those DNS entries

would you post the following tests when its working OK and then repeat ALL the tests when it disconnects and make sure you also tells which tests posted are for what condition

if you are also connected by wireless include the xirrus screen shots

Please post back here the make and exact model of the router and if separate, the make and exact model of the modem

Also please make a note of the status of the light on the modem and on the router when working normally - post back here and then when disconnected post the status of the lights here again if changed

ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post results here

We would like to see the results from ipconfig /all post back the re... Read more

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New laptop, connected to my home network which is very stable and has no history of connection issues. After about 10 seconds the laptop drops the connection. Sometimes it'll come back for a while sometimes not, haven't observed any pattern in this yet

All I've done since starting the computer for the first time is installed all the junk that comes with it (Nero stuff mostly) and installed all windows updates (there were over 60 of them) and AVG Free edition. Before doing all that the connection was still not right but it did hold for a lot longer than 10 seconds. It held for over an hour downloading programs like Itunes, AVG and Firefox

Going to control panel > network sharing centre when the connection is down I see the yellow exclamation mark between my computer and my network. Troubleshooting this resets the network adapter, gives me the error 'The default gateway is not available' and says that it is fixed. The connection then works again for about 10 seconds and drops once more.

From setting up the network I think the default gateway is the router IP address?

The internet on the other computers on the network (one desktop one laptop) is fine and uninterrupted

I can't get the connection to hold for long enough to download SysInfo but this is the laptop:

Any advice/ideas appreciated!

A:New laptop drops internet connection after 10 seconds

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I have an Alienware M14x, Windows 7 and Killer Wireless N1202 Wireless Adapter. My issue is that I'll be on a game server humming along just fine (lets say Minecraft for now) when all of a sudden I notice that I haven't been getting connection for about 7 seconds then. Once its over everythings okay. However, it happens almost once every minute and it lasts for much longer at times resulting in my getting kicked for no response. It doesn't hamper normal browsing but its an obvious pain for gaming. I solved it once before, a while back, but its come back in its original form. I couldn't find the method I used before. All I remember is reading a forum that said to uninstall something from my Device Manager that Windows had added in and once I did it worked beautifully. I think it might have cropped back up in an update or something. But I have tried renewing my IP, turning off power saving on my network adapter, restarting everything, but I can't find that utility to uninstall nor the forum I saw. I could really use some help here...

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8077 Mb
Graphics Card: Intel(R) HD Graphics 4600, -1984 Mb (My Discrete is nVidia GeForce GTX 765M)
Hard Drives: C: Total - 704920 MB, Free - 365965 MB;
Motherboard: Alienware, 07MJ2Y
Antiv... Read more

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Hi im using WinXP 2nd edition on a pIV 2.4, 512ram, 260gig, and 256/64k adsl. Im loading bots on a private server and it seems i cant load more than 1 or 2 because if i do they start dropping soon after reconnect. THe bots that reconnect are usually the ones that do it the fastest way, they just stop responding for a while and after 2 or so minutes they drop and reconnect... plz help me! :(.. the ppl ive asked said it could be the mswinscx.ocx version but its the any idea of why the bots drop and stop responding.. (not all of em just the one that do it first)

A:Bot Drops after server reconnects

Bots? Can you expand on this?

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Hi guys,

I'm having a problem whereby my wifi drops out and then reconnects a few seconds later. This problem is on my computer as I've checked my router's logs and it doesn't mention anything untowards.

The Event Viewer reports this:

The TCP/IP NetBIOS Helper service entered the stopped state.

Log Name: System
Source: Service Control Manager
Event ID: 7036
Level: Information
User: N/A
OpCode: Info
Logged: 26/04/12 19:25:54
Task Category: None
Keywords: Classic
Computer: computer

It doesn't happen every day and always happens when I'm using the computer. Can anyone off me advice please? I have my computer set up to only connect to one specific network and it always does this.

A:Wifi Drops Out Occasionally and Reconnects

Quote: Originally Posted by bingefeller

Hi guys,

I'm having a problem whereby my wifi drops out and then reconnects a few seconds later. This problem is on my computer as I've checked my router's logs and it doesn't mention anything untowards.

The Event Viewer reports this:

The TCP/IP NetBIOS Helper service entered the stopped state.

Log Name: System
Source: Service Control Manager
Event ID: 7036
Level: Information
User: N/A
OpCode: Info
Logged: 26/04/12 19:25:54
Task Category: None
Keywords: Classic
Computer: computer

It doesn't happen every day and always happens when I'm using the computer. Can anyone off me advice please? I have my computer set up to only connect to one specific network and it always does this.

This problem usually occurs because your router is set to use a wireless channel that is overloaded by your neighbors WIFI connection.

It's best to scan the networks in your area then choose a channel that is furthest away from the ones your neighbors are using. Xirrus WIFI scanner works well for this. You can post the results here if you still aren't sure which channel to choose.

Wi-Fi Inspector | Xirrus

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Hello, all, I am new here, but I've searched around a bit on here to try and fix my issue, bit I am having no luck.

I have a Netgear N600 (I'm not sure if this is the model number...) and the wireless adapter that was built into my P8Z77-V Pro is an Atheros AR9485. Everything was working fine up until last night, and now I can't seem to connect to anything for more than a couple seconds before it disconnects me again. I should also note that my phone, my iPad, my laptop, and my other PC connect just fine still. Any help would be appreciated. Also, this message thing is telling me to post the results included below, so here you go, lol.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8137 Mb
Graphics Card: AMD Radeon HD 7900 Series, -1024 Mb
Hard Drives: C: Total - 114470 MB, Free - 72961 MB; F: Total - 953765 MB, Free - 326470 MB;
Antivirus: Microsoft Security Essentials, Updated and Enabled

Thanks for any help you guys may have.

A:WiFi connects and reconnects every few seconds

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky or Mcafee or any free security suites like zonealarm, AVG , Webroot etc

would you post the following tests when the internet is working OK, and then repeat ALL the tests when the internet disconnects.
Make sure you also indicate on the reply which tests are for what condition.

please include the xirrus screen shots for both conditions - see how below.

ipconfig /all
If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the infomation above those entries

We would like to see the results from an ipconfig /all - post back the results in a reply here.

For Windows 8
to open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Win + X and choose Command Prompt ... Read more

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Randomly when I'm browsing the internet, my internet goes. Maybe I'm just lucky that it doesn't cut out during an online game.

To get my internet back I just unplug the internet cable at the back of my pc and wait a few seconds and plug it back in again, comes back almost instantly.

I can't ping the router when my internet goes, I check my phone and and can still get internet, no one else complains of it.

I use a TP Powerline adapter. I can not test if that is at fault, no wifi and not too close to the router hence why I use the powerline.

Around the time of internet loss, in the event manager I get messages like these:

Browser: The browser has forced an election on network \Device\NetBT_Tcpip_{F468282B-2F3E-4F03-B32D-7AD58EFD21FA} because a master browser was stopped.

DNS CLIENTS EVENTS: Name resolution for the name dns.msftncsi.com timed out after none of the configured DNS servers responded.

Service Control Manager: The TCP/IP NetBIOS Helper service was successfully sent a stop control.

The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)]

Comment: None

Here are times and dates of when I have noticed it.





A:Internet only on my pc drops randomly

I am not an expert on this but it looks like the default DNS assignments may be causing the issue.

Have yo hard-set your DNS assignments?

Right click the Network icon on the lower right corner of the screen and left click "Network and sharing."
Click "change adapter settings"
Right click on your network adapter
Select "Properties"
Scroll down to and double-click the "Internet version 4..."
In the dialog at the bottom is shows "Use the following DNS..."
Click "Use the following..."
and set them to point to OpenDNS servers

You may need to first click "Use the following...IP address" if they grayed out, but you can leave the IP addresses blank.

Click "OK", a few times and see if that helps.

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Hi guys, so my internet has been dropping a lot more recently (I have had this issue for about 4 months now). The odd thing that I cant figure out, is that it only happens on my desktop. Every other computer and phone can connect and doesnt drop wifi like the desktop does. Also, this happens when im wired through an ethernet cord. I have reinstalled network drivers, bought a wireless usb card, tried troubleshooting everything I can that I know how to do. Any other things I could try?


A:Internet Drops Randomly

Specs for computer (make and model of computer that is having problems -or- make and model of the hardware)? Also, what wireless router (or modem) are you trying to connect to? What is your Operating System?

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Hello all,

So here's the deal, yesterday I was playing some games on my PC as i'm sure many of us do when my mouse started acting up (it was constantly left clicking when I was holding it down) but I digress, so i grabbed my spare mouse, took the old 1 out of the USB port and popped the new 1 in the same slot. Next to the said USB slot is my wireless adapter (Texet 802.11n USB Wireless LAN card to be exact, some cheap *** 1 i got but it hasn't troubled me thus far) and I must have knocked it or something because my internet just dropped straight away. I thought it would come back up soon after but for the last 20 hours I've been scratching my head and reading forum post after forum post, trying fix after fix but to no avail.

While i'm browsing the web it is usually stable, sometimes drops when I watch Youtube but that isn't the issue. The problem is when I load up online games the moment I hit the play button and it connects to the game server it just dies. I've pinged while doing this and I can see the second I hit play the requests start getting timed out for about 30 seconds, then it will reconnect.

The only game I have gotten to work so far is Minecraft but on other more shall we say demanding games such as World of Warcraft, Final Fantasy 14 and Diablo 3 it just kills it, doesn't even make it to the character selection screen.

I've attached a copy of my ipconfig /all for you to take a look at. I won't go through what ... Read more

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My Computer: HP Pavilion Slimline s5710t series computer.
Info: OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Sempron(tm) 140 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 1
RAM: 2814 Mb
Graphics Card: NVIDIA GeForce 6150SE nForce 430 , 256 Mb
Hard Drives: C: Total - 294021 MB, Free - 149337 MB; D: Total - 11120 MB, Free - 1625 MB;
Motherboard: PEGATRON CORPORATION, NARRA5, 5.00, 105429150003457
Antivirus: Norton Security Suite, Updated and Enabled

My Wireless-N Adapter: Linksys AE1000 (Link) http://homestore.cisco.com/en-us/Ad...VproductId97826164VVcatId551966VVviewprod.htm

My Router: DIR-655 XTREME N GIGABIT ROUTER (Link) http://www.dlink.com/products/?pid=530

Problem: My computer sometimes just for no reason drops the internet. I'm not using it or if I'm in the middle of loading a web page or playing a game. I have check the firmware full updated it. Plugging it straight into the router it works fine. The only problem is my router is in my living room and its about 35 feet from my computer and it goes thru 2 thin walls to get there. So anyone of you smarter people have any idea other than having my computer out in the living room hard wired into my router? Also my xbox 360 is 3 feet away from my comp and I never have a connection issue with it. Let me know if you need any more info.

Edit:: I have Comcast

A:Internet Drops Randomly

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My Internet works fine on my laptop but on my other computer it drops out randomly and I have to restart the computer to get it going again. It only gives me around five minutes before it drops out.

It is not through networking I just use the same modem on both computers.

I Have a windows Xp and USB modem not a router.

Can anyone help


A:Internet Randomly Drops Out

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I truly hope I can explain this problem and get it resolved. I want to use this as a web server for when I am away from home.

I have a:
Dell Optiplex running win xp pro, sp 3.
intel P4 processor with
it's connected with ethernet
to a motorola SB 900 cable modem for
Brighthouse Networks ISP.
I am running DYNDNS updater too, to resolve my dynamic ip to a url.

The problem is that every so often I need to manually obtain an ip address by using the repair button in the Local Area Connection Status window. However, I am able to do the repair remotely, so the nic is working. There doesn't seem to be any event that causes the connection to drop either so I am at a loss.

I sure hope someone knows what is going on and how I can fix this. A web server is kind of worthless if it drops connection. I'm not sure I'll be able to remotely connect if I'm not on the LAN.

Thanks a lot in advance :)

A:Win XP Pro, SP 3 drops internet connection randomly

Just to confirm, it is a WIRED connection, not a WIRELESS? Have you tried reinstalling the driver for your NIC?

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I don't know why its happening, but the motel i live in switched routers and now my internet on my laptop (Win7) goes out randomly, as well as the moment i try to download something. I have comcast and i think the motel is using a DL-524. I've tried static ip, DNS ( and other random remedies, but to no avail. BTW i know it cant be the router because my brother, running on XP, is working just fine. Any logs you need I'm happy to provide, as long as you give me the prog to get it. Thank you so much!

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Over the past week my Internet has been dropping out after half an hour to an hour of being connected. I can't access any websites on either Internet Explorer or Firefox but MSN and downloads still continue to work. When I restart my computer it is connected to the Internet again but as this has to be done so frequently it gets very annoying.

I am running Vista but have never had these problems before. The other computers in my house are working fine and even my brother's laptop isn't having these issues even though it's the same model as mine. Does anyone have any ideas of what the problem is and how I could fix it? Thanks in advance.

A:Internet drops out randomly but MSN still works

I can't access any websites on either Internet Explorer or Firefox but MSN and downloads still continue to work.Click to expand...

Fully describe the IE and FF failures to access AND we must assume a connection to MSN is already established before the first IE or FF failure.

Try this sequence as documentation;
get a CMD prompt (run->cmd)
enter nslookup google.com
run MSN and IE/FF until failure
rerun nslookup google.com
If (b) retrurns IP addresses and (d) fails, then your DNS has been changed

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Ever since i've had my laptop it's always been randomly dropping connection and not connecting again until i reset the internet. It won't even connect even if i reset my laptop. It seems to be fine anywhere else i go but i don't use my laptop that much anywhere else. It usually says "no internet. secured." Usually i just go into wifi status then properties and change my channel width from auto to 20mhz only just because it will connect again and stay for a little. It usually doesn't bother me too much except when I game and i need connection to be stable. my driver is up to date and it's definitely my laptop because everything else can connect while my laptop can't
I'm using windows 10 hp pavilion 17 notebook

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Hey guys/gals!

This problem just recently started happening with my computer. I'll be playing a video game or surfing the web or whatever and all of a sudden my wifi connection will drop.

So I'll click the wifi symbol at the bottom right hand corner of the screen to reconnect... but even though it will say that there are connections when I hover over the icon, the list of possible connections will be blank.

I uploaded a screenshot to imgur so you can see for yourself: http://i.imgur.com/qAC5YX1.jpg

The only way for me to fix this problem is to system restore to a few days ago. But this is getting pretty tedious.

Help please?

A:Internet Randomly Drops and I Can't Reconnect to Wifi? W10

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Recently my notebooks stops communicating with the internet. I am browsing and all of a sudden the browser hangs for a while then says it connect find website. I check the Network settings and it shows I am connected to the wifi access pointWhen I run troubleshooting it is unable to figure out the problemIt happens randomly but when it happens the only fix is to reboot.Rebooting fixes it every timeI have another computer and it is able to connect to the internet all the time. It is definitely not the router or access point 

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Over the past week every 10-20 minutes my internet will randomly cut out for so apparent reason, this ONLY happens on my computer though. When i'm in games such as CS: GO or R6: Siege it will cut out for roughly 10-20 seconds and will boot me out of the server and then my internet will come back as if nothing ever happened, please somebody help!

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hi there, first of all thanks for taking the time to help me out.
i have cable internet with shaw, and a recent problem i've had is that i can't keep my connection. my modem led lights are fine, the power, online, send, recieve lights stay solid and the pc activity blinks. the two computers in my taskbar are the ones that let me know when i have to reset the connection. the one on the left stays on, but the one on the right is blank. the first time had this problem was with my first network adapter, a yukon marvell gigabit ethernet controller. my local pc shop told me to that the card was probably bad, so i bought a d-link 530 t gigabit ethernet controller. for the first month it worked beautifully, i did not have to go to my network connection and disable/enable my card. but a couple weeks ago it started to do it again. i phoned my isp and they said that everything was fine on their side, and advised me to uninstall the card and reinstall which i did and it did not fix the problem. i ran command and did a ping test with www.yahoo.com and with for both of these, i got 4 packets sent and 4 recieved, 0 lost, when there was a connection. i did it again when it dropped it and the results were, 4 sent, 0 recieved, 4 lost. it also said request time out four times. as for yahoo, it said 'ping request could not find host www. yahoo.com. please check the name and try again. also there are these extra adapter type things that i are a complete mystery to m... Read more

A:Solved: Internet drops connection randomly

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I have a Windows 2000 computer that is having trouble connecting wirelessly to the internet. The user connects wirelessly via a network adapter card and due to his desk location, an Ethernet cord can't be used. Several other users are able to connect (including other wireless users) via the small office router (Netgear) and no one else is having a problem except for this one user.

The user has a DLink WDA 2320 desktop network adapter. The adapter continually connects to the network, but after 5-10 seconds, disconnects. Even during the period of connectivity, I am not able to ping the router or any outside web address.

I looked in Device Manager and the wireless network adapter is showing (no question marks or exclamation points), and it says the device is working properly. I went ahead and installed the latest driver for the network adapter and nothing has changed.

I have tried to change the TCP/IP setting from the standard static configuration to DHCP and nothing works. I also went into services and disabled the computer browser. No change. I restarted the Netgear router, just for kicks. No change. My assumption would be that the network adapter is bad. How do I know this for sure, since Device Manager indicates that it is working? Any other suggestions on what I should check? Thanks!

A:Solved: DLink network adapter disconnects and reconnects every few seconds

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Type: Cable
Security: None, had Microsoft Security Essentials running but uninstalled that to see if it was causing an error. Basic Windows Firewall is enabled (although have tested without)

The problem I'm having is the internet on my HP Pavilion Elite HPE-580t PC will drop for these short 10-30 second bursts. After the drop it will automatically start working again. This happens with all programs I'm running on the computer. The odd thing is that it's in a way random. Sometimes I won't get these drops for 30 minutes but then I'll get them every couple minutes.

I've been trying to pinpoint the problem but haven't come up with anything. I tried plugging the computer directly into the cable modem and still had a problem (which I assume ruled out the router as a problem). It also would seem to rule out this being strictly a wireless issue. I removed antivirus (Microsoft Security Essentials) and have tweaked with turning off the firewall completely. I've tweaked the power saving settings to make sure the adapters are not turning off. Even went as far as blanking the hard drive and re-installing the factory settings.

It's worth noting that I have no problems with other devices online. I have a laptop (uses XP) that uses both wireless and a direct connection to the router without issues. An iPad and Xbox 360 has had no drops when in use. This issue only happens with the desktop. The only difference in this device is it uses ... Read more

A:Internet Connection Randomly Drops in Short Spurts

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I just built this computer a week or two ago. It's been working fine for the most part except that my network port seems to randomly disconnect on occasion. Sometimes it disconnects and I can't do anything except disable and re-enable it (fixes). Sometimes it says "no internet connectivity" but I am using internet applications without any issues.

This is by far the weirdest bug I have ever encountered with windows and drivers. I am using the Sabertooth x79 Motherboard along with the intel 82579v gigabit ethernet port on it. I have the most up to date drivers from intel's website. I'm not really sure what information you guys need to help me work through this problem. So please request anything you guys feel will help me. Kind of hard to test it out because it happens randomly and may not happen for a day or two.


A:New computer drops internet randomly/false negatives

SFC /SCANNOW Command - System File Checker
Before doing anything could you give that a run, Afterwards if you could follow the steps in option 3 and upload the text log that may be helpful too.
I just want to make sure your windows installation is proper before we start troubleshooting this.

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I am running Vista 64 bit, with IE 8, have all the updates for all windows programs, use Norton Internet Security, witht the firewall disabled, and Comodo Firewall. I'm on a wired connection through RoadRunner, using their modem, a Motorola surfboard SB5120.
Here is the result of ipconfig/all:
Microsoft Windows [Version 6.0.6001]
Copyright © 2006 Microsoft Corporation. All rights reserved.


Windows IP Configuration

Host Name . . . . . . . . . . . . : DUFFY
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : tampabay.rr.com

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : QHH.LOCAL
Description . . . . . . . . . . . : Intel® Wireless WiFi Link 5100
Physical Address. . . . . . . . . : 00-21-5D-84-1A-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : tampabay.rr.com
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet
Physical Address. . . . . . . . . : 00-1D-BA-27-D2-DE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . ... Read more

A:Internet disconnects randomly for a few seconds

Hello,This is related to your HiJack This topic posted here: http://www.bleepingcomputer.com/forums/t/235882/internet-connection-keeps-going-down/ to which you should be receiving a response in another couple days or so.To avoid confusion, I am closing this topic. Once you have been declared clean by the HJT Team and if you are still experiencing issues with this, then send a Private Message to a moderator to reopen this topic.Orange Blossom

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Hi All,

I've got an older Acer Timeline 4810t running Windows 7. We recently switched from Cox Cable internet to AT&T U-Verse, and I've started noticing that my internet connection will randomly go out when I am connected. This occurs whether I am on a wired or wireless connection. Specifically, I will be browsing the web and, randomly, when I try to pull up a website, I get an error indicating that I cannot connect to that website because I am not connected to the internet. When I check the status of my connection in the bottom right corner, it will show that I am connected to the internet. If I disconnect the ethernet cable (or disconnect and reconnect to the wifi network), the internet service is restored, although it continues to randomly lose connection.

I initially thought that it was a U-Verse issue, so AT&T came out and replaced the router. Unfortunately, I still got the random drops. I then thought it was a Windows issue, so I reformatted by hard drive and reinstalled Windows - still having that issue.

My wife has an older Macbook and does not have this problem. We also do not have this problem with any of the tablets or phones that connect to the network wirelessly.

I am beyond frustrated and do not know what to do. I also don't know if this is a sign that my laptop is at the end of its life, which would be unfortunate since I've only owned the laptop for about 3 years (my last laptop, a Dell, is on year 7 and still churning).

Any suggestions/advice w... Read more

A:Internet Access Randomly Drops on Wired & Wireless Connection

Forgot to mention that I've got an Intel 5100 wifi card and an Atheros ethernet controller.

After further research, it may appear that the wifi disonnection issue is a known issue regarding this wifi card (Intel WiFi Link 5100 AGN problem - disconnecting). Just weird because I only recently had this problem pop up; this also does not explain why my wired connection randomly drops.

I'll play around with the router, driver and the settings some more tonight to see if I can figure out what's wrong.

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Version of IE - Internet Explorer 6.0 or 7.0

Operating System - Windows XP SP2

What you have tried - Manually reentering the script location

What the problem is - Automatic Configuration Script randomly drops out of Internet Explorer

Give detail explaining your problem - The Automatic Configuration Script checkbox is ticked and the path to the script has been entered however it randomly drops off on some PCs/laptops sometimes and then the users are unable to browse on the Internet. Manually reentering the details temporarily resolves the issue but the the entries have still been known to drop off afterwards. This is extremely annoying especially on remote PCs. If this has happened to anyone before, any information would be greatly appreciated.

A:Automatic Configuration Script randomly drops out of Internet Explorer

I too starting experiencing this very issue, but I didn't see any answers to this issue. Does anyone know what's causing this, and how to fix it?

Would greatly appreciate it!


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Hi. I'm not sure if this is the right forum cause i'm not sure what my problem is. I recently built a new computer and everything works fine except for the internet.

As the title says at random times my internet stops working for a second or two and comes back after another second it's not really a problem when I'm just browsing the internet but when I'm playing a game of Team Fortress 2 it's hard to get into it knowing that the freeze is coming.

I called my isp and they said it was the network card so i bought a new one and the problem is still there. I've tried changing my ethernet wire, opening ports, resetting the modem, changing network cards and tried all different drivers and nothing seems to help.

While running a ping test with cmdprompt it seems like i always get 2 general failures out of 60 attempts. Any other information that anyone needs I will provide.

I'm running vista ultimate 64. The network card i'm currently using is Rosewill RC-401-EX. If you need the rest of my system specs let me know.

Please Help.

A:Internet randomly stops working for a few seconds.

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I hope this is a place where i am suppose to post this.

But I have been battling my ISP for 2 years now and just needed a second thought from an outside source. Sometimes randomly my computer will disconnect from the internet for like 3 seconds and reconnect. This give my computer enough time to display the "No Internet" yellow triangle aswell kick me off of any active logged in website.

I have replaced cables, the ISP as came out and replaced my modem and even installed a new cable line into my apartment. But it still happens. I can be just sitting at my desktop reading emails and it happens.

The ISP says it is my computer but I don't think it is because every other device on the network loses internet aswell. The best part is the ISP can't see it on their end.

I just wanted to see if i could pick some peoples brains.


A:Computer Randomly Disconnects From The Internet For A Few Seconds.

Have you tried to start up in safe mode with networking or a clean boot? It's about the only way to track down these strange 3 second disconnection problems.

If the problem goes away in safe mode you can be sure the problem is caused by something installed on the system which can be fixed by process of elimination.

Troubleshoot Application Conflicts by Performing a Clean Startup

Safe Mode with Networking - Add to Windows Boot Manager Screen

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I have a HP Pavillion p6000 series, Running windows 7pro on it. Using Chrome for browser which is also updated.

It is connected to a switch hub that connects to the wall connection. Lately this computer has been timing out when ever the user is online. There are other computers which are directly connected to the hub which are completely fine.

I have tried scanning this computer, updating built in NIC card, turning off windows firewall, changing the cable and even replacing the hub itself but nothing has helped.

I haven't been able to narrow down the problem. I would really appreciate all the inputs that i can get. My last option would be to purchase a new computer but i would like to try every thing first.


A:Internet connection Times out for 5 seconds randomly

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ok so im running vista home premium (32) with 4gig ram.recently when im playing online games i notice lag randomly like everything stops moving for a second and then its all good. i did several speed test at http://www.speedtest.net/ and sometimes the the downloading speed will start to go down for 5 sec really fast and then stop and then come back. it just happens at random. my internet speed is fast and i think the problem is not slow down it just stops receivin and sending for a sec or 2 at random. i already download hijack this and did i scan should i posted even though i dint find anything wrong with it

A:internet connection stops for a few seconds randomly


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Hi All,

First I want to thank anyone here who can kindly help me with this painfully long lasting issue i have yet to find a way to rectify!

Here is the situation:

There are a total of 4 computers using the bandwidth on one network within my household.

Please click the picture to see a perfectly simple and detailed outlay of my network with the make and serial of the routers used!
The Issue: My computer which im typing from now (Computer 3 from diagram!) will drop randomly if i browse the internet or am downloading something whilst using the browser.... or sometimes completely randomly for it to then always reconnect by itself after 10-15 seconds.

Also EVERYTIME I restart or log on to my account i will need to restart Router 2 (see diagram) then click the mini comp on toolbar (bottom right) for connections > Open Network and Sharing Centre > Local Area Connection (right side) > Disable > Then Click red "X" and allow windows to sort issue in order for my internet to work on Computer 3!? It will not work unless i do THIS procedure. This happens ONLY on computer 3?

I really appreciate an experienced opinion on helping me rectify this issue!
Thank you very much!

A:Solved: Internet Randomly Drops (Long Term Issue) Please Help! Pic Included!

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Hi, we have a bunch of computers(70 aprox) connected to a domain. Since couple weeks ago very strange issues started occuring, internet and network access(path to network share is lost) would come up at random times and on different machines and would last for about 10-20 seconds it would re-connect again.
All the computers are using private addresses.

Most machines are windows 7, some are xp.

Using Windows server 2003 as dc.

Since the occurance is so random it's very hard to pin point the cause, hopefully someone has come accross this issue in the past.

A:Internet Access + Network Access drops for 10 seconds at random times


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Hi tech support
My names TJ and i hope to get to know this forum very well as i am new. Well the title basically sums up my problem. While downloading files or just browsing the net, im all happy cause my internets working fine... then BAM.... I lose connection. This is very frustrating as it interrupts my session. Below i will try to give my laptop specs as best as i can, and yes, im connected wirelessly.

Toshiba Satellite L300 - PSLB8C-04N01X
Windows 7 Ultimate x64
Processor - Intel Pentium Dual CPU T3200 @ 2.00GHz, 2000MHz, 2 Core(s), 2 Logical Processors
BIOS Version/Date - INSYDE 2.20, 09/12/2009

If there is any other information that is needed, please let me know, as i need this fixed asap.

A:Internet Randomly Cuts Out For Seconds Every 30ish Minutes.

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Every time while I am in the desktop my mouse randomly disconnects and than reconnects.It freezes and making usb sound..
tnx for help!!

A:Mouse disconnects and reconnects randomly

try another usb port. if that doesn't work buy a new mouse. sounds like it's on it's way out.

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Hello people!

I have a problem like the topic might have suggested. I've tried three mice, Logitech G400, Razer Deathadder 3.5 and a random Logitech wireless but the problem remains.
I haven't found any coincidents when i run a specific program or game. Sometimes it goes a day or two without incident and sometimes multiple times a day. I have run several Malwarebytes Anti-Malware and Avast scans but they did not find anything.

I have also ran a "sfc /scannow" and the "DISM.exe /Online /Cleanup-image /Restorehealth" to fix those problems, but that did not help with the mouse disconnecting problem. I have tried the current drivers for every mouse, tried without drivers and tried to uninstall all drivers all let Windows install them itself.

I'm currently out of suggestions and would like help with the matter.

Regards, Mattias

My specs:

Windows 8.1 Pro 64-bit
System Manufacturer: Acer
System Model: Aspire 5750G
BIOS: InsydeH2O Version V1.21
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz
DirectX Version: DirectX 11

GeForce GT 540M
Driverversion: 327.23
Card name: Intel(R) HD Graphics 3000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family

A:Mouse disconnects and reconnects randomly Windows 8.1

Install this latest Intel INF chipset package:


Sounds like interference to me. See what you might have near the mice that could be interfering with its radio signal.

Check the batteries you're using. Try new ones if unsure of current state.

Try installing this for your USB 3.0 port:

EVGA X58 FTW3 USB 3.0 Driver - Windows XP/Vista/7 32/64bit Download

Try a 2.0 port if you have one.

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Hello all,

So, I have a Toshiba Satellite computer that's a couple years old, but runs fine other than the internet.

This problem started happening around a month ago, for a couple days it'll just disconnect and reconnect to the internet randomly ( Every couple minutes or so) But after a couple days, it usually just stops. Recently it started doing it again, and I've searched and searched online and tried literally everything I can find but nothing seems to work. We've updated drivers, tried restore points, changed the driver settings to maximum performance in the power management settings, but to no avail.

We're running on Windows 7, have intel-Centrino Winax adapters. It isn't the router either btw, as we have another laptop that stays connected perfectly fine. Tried toshiba support, but since the warranty is out they wanna charge us, but the tech guy did say something about changing settings, just not sure what settings he was talking abou

Any help would be greatly appreciated, and any more info you need just let me know how to get to it and I'll post. Thanks!

A:Toshiba Laptop randomly disconnects and reconnects every couple minutes.. Tried everything

You may have to invest in one of these:

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I am running Windows 7Ultimate. My Internet connection keeps getting dropped, and when I run the troubleshooter, I can get two different messages: "Troubleshooter Couldn't identify the problem" or "The default gateway is not available." When I get the first, I might as well give up getting on the Internet. When I get the second, the problem can be fixed. Any amount of time later, my connection is dropped again. It can be a day or just an hour

A:Internet drops out randomly - "The Default gateway is not available"

Is this computer the only one on the network? I assume your computer is set to DHCP aka getting an IP etc from your router?

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Common one this one, but in our case it wasn't a driver issue - it was a DNS issue!

For us, this problem all seems to centre around DNS. Windows 10 seems to occasionally and randomly change which network adaptor it's going to route DNS requests to. For those who don't know - DNS is a system whereby a name like Google gets converted to a unique machine address such as DNS servers are external computers that provide this service. If this service doesn't work properly, you won't be able to browse any websites properly.

One solution if you're using WiFi is to disable your Ethernet adaptor in Windows by going into Control Panel -> Network Connections:

This will force Windows to always use your WiFi connection for DNS requests.

So how about if you use your Local Area Connection for something else - maybe for NAS (Network Attached Storage such as an external hard drive)? My father has such a set-up, with a static IP address at each end, so that he can access shared storage. However for some reason Windows was asking this connection for DNS, which obviously wouldn't work!

(You can confirm this by opening a Windows command window and typing nslookup and pressing Enter. If it shows the IP address of your LAN adaptor instead of the Wireless adaptor, this is what's happening.)

The fix is to go into your Local Area Network adaptor Properties (same menu as shown in the picture above), then go to Internet Protocol Version 4 and click Properties, then ... Read more

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: AMD FX(tm)-8120 Eight-Core Processor, AMD64 Family 21 Model 1 Stepping 2
Processor Count: 8
RAM: 8173 Mb
Graphics Card: AMD Radeon HD 7800 Series, -2048 Mb
Hard Drives: C: 345 GB (296 GB Free); D: 585 GB (350 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., GA-990FXA-D3
Antivirus: Avast Antivirus, Enabled and Updated

When i play dota 2. my fps is normal at 80-100.
Then fps drops to 10-20 in 3 seconds. Sometimes it freeze in 1 second.
This happen when i bought this computer after 2 years. I do reinstall for many times, but this problem not fixed.
I dont have any idea what is wrong with this. Please help me.

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