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Lenovo Yoga 3 14 won't turn on

Q: Lenovo Yoga 3 14 won't turn on

I have a Lenovo Yoga 3 bought in Oct 2015 that will not turn on. I have tried pressing the power button for 30 seconds and also for one minute and then trying topower up and it doesn't work. I took it to a repair shop and they removed the battery and reinserted it and nothing happened. This is the second major problem I have had with this machine since I bought it. The first issue was a faulty touch screen that required it being sent in for repair. Now 6 months later this power problem shows up. This is extremely disappointing as I felt I did good research before I decided to buy this machine. Any suggestions before I go out and buy something other than a Lenovo product? Thanks!

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Yoga 3 14 won't turn on

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RELEVANCY SCORE 66.4

Hey Guys, I picked up a Yoga 3 just before xmas and its been running well until just recently. I have noticed that if I shut the machine down and then return to it later it will often not turn back on. Pressing the power button will cause the keyboard to light up but nothing else. After a random amount of time and attempts it will turn on. Whilst trying the light on the power button will remain on. I have contacted online support and they want me to post the laptop to Germany for them to take a look but this wil leave me without my work computer for some time. This problem is also random in that it doesnt always happen. I worry they will try a few times and not be able to reproduce the issue and post it back. Any one any idea of what it might be? I searced the forum and found similar stories but no real advice as to what it might be or a fix. I have updated the BIOS, which didnt seem to help.  Thanks guys

A:Lenovo Yoga 3 sometimes won't turn on

I routinely have the same issue.  What I have done is hold the power button ON for about 30 seconds. Then try to restart.  It succeeds sometimes, but boy, is this a frustrating problem.

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RELEVANCY SCORE 66.4

My Lenovo yoga 700 suddenly went off. I managed to get it back on and after a while it went off again and won't turn on again. When plugged in, it shows that it's charging but that's it. I suspect it's an issue with the motherboard but I can't be too sure. I need help.

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RELEVANCY SCORE 66.4

My Lenovo Yoga 2 Pro switched off itself while connected to the AC and now it doesn't turn on.It's 2 years old and out of warranty. Does anyone had a similar issue and how did you fix it? Thanks

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RELEVANCY SCORE 66.4

Hi to all! I have the notebook since one year and a half and this is the first time I encounter the problem. My laptop was charging and was ON. I took it from the table (still with cable) in order to put it on my knees and it suddenly switched OFF. When I press the power button a white light appears for a second and then disapears. What shall I do? thank you!

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RELEVANCY SCORE 66.4

Screen comes up with the lenovo logo on start up the flashes logo on and off. Should there be a charge light on when connected to the mains. Prior to this it would shutdown for no apparent reason this happened mainly while using battery. 

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RELEVANCY SCORE 66.4

i was just using my laptop in the car the other day and the screen went black. i tried pressing the power button and the button would lite up but nothing else would happen

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RELEVANCY SCORE 66.4

My Lenovo Yoga power button recently stopped responding, I really don't know why. I didn't bump the button or do anything to damage it, but it seemed to have stopped working. I read that the rest button was an alternative, so I started using that. Today, that also seemed to stop working. Right now, the power light is flashing when the computer is closed and when I open it, the computer fan seems to start and then immediate shut off. Then the power light is on, but the screen continues to stay black.. The reset button isn't doing anything.  I don't know what to do!!

A:Lenovo Yoga 900 Won't Turn On

Hi daisy5,Does it occurs when it is running on battery, or even connected to power source? You may wish to contact Lenovo Service Centre for further diagnostics. Click on this link for more information on the nearest service centre.
 
Peter
ThinkPad X40 | ThinkPad W520 | ThinkPad T560 | ThinkCentre E73 SFF | ThinkPad L570 | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 | Vibe K5 Plus
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
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RELEVANCY SCORE 66.4

So about 1 month ago, my sister was coming from the kithcen upstairs down with her lenovo laptop in sleep mode, she sent me to bring her charger and so i did. We then plugged thecharger in and tried to turn on the laptop. All that happened was the key board lit up and the cpu fan turns on for about 3 seconds, and the laptop does this in a loop until the battery dies. But it does not do this if you disconect the battery and just use the plug, i have tried so many thing, i have tried disconecting power and battery and holding power for 30 seconds, and then pluging it back in. There was only one issue prior to this and it is that the usb 3.0 port that is mounted on the mother board is broken.Note That the charging light does not turn on. My theory's1. The battery is broken, i did test the battery and on the volt measure it said open loop.(likely)2. The usb 3.0 somehow fried part of the mother board, but not all of it since the cpu fan, power light, and the keyboard still work.(unlikely since a fried mother board nothing works)3. The charger port is broken.(unlikely since the battery does charge, but the laptop does not turn on without a bettery).

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RELEVANCY SCORE 66.4

My Lenovo Yoga power button recently stopped responding, I really don't know why. I didn't bump the button or do anything to damage it, but it seemed to have stopped working. I read that the rest button was an alternative, so I started using that. Today, that also seemed to stop working. Right now, the power light is flashing when the computer is closed and when I open it, the computer fan seems to start and then immediate shut off. Then the power light is on, but the screen continues to stay black.. The reset button isn't doing anything.  I don't know what to do!!

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RELEVANCY SCORE 66.4

My Lenovo Yoga 2 Pro didn't turn on this evening.At first, the power button was a steady whiteEventually, this light turned off completely and won't turn back onHolding the power button down for 30+ seconds does nothingI've attempted charging it with a working charger to no availI'm able to charge my phone from the USB portAny idea what the next steps are, short of taking it apart? If I do take it apart, any diagnostic tests I should perform to determine the cause?

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RELEVANCY SCORE 65.6

I purchased a Lenovo Yoga 3.14 laptop from Best Buy about a year and a half ago. Unfortunately I have had to send it out twice so far because the keyboard stopped working. It was within warranty, so this cost me $0. Now, the computer won?t turn on at all (just 4 months after my warranty expired). I went to best buy to have the computer looked at and was told it may be a big problem. The computer has no physical or water damage of any kind. Sending it out for testing and repair it will likely cost me over $500. The computer was originally $800 and with its record of needing repairs I don?t think it would be wise to repair it just to have it break again (as it does once every six months.) I am finding it very difficult to get any support information from lenovo itself. I have never heard of a computer breaking so quickly and so often. I sent them feedback, but I dont actually know if they will contact me about it. Has anyone else had success using 'feedback' or over the phone? I love this computer and I would buy it again if I knew it wouldnt have these issues or they would give me some guarantee or discount. Thanks for any help!

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RELEVANCY SCORE 65.6

Hi, This morning I turned my laptop on and it was installing some updates. From the corner of my eye - I saw the screen turning black and the laptop shutting off. I immediately tried turning it back on, but it stayed dead.  When I try and turn it on, the power light and battery light turn on for a few seconds, but then turn off again.  It?s fully charged and I also tried the Recovery button. However, that gives the same result as just turning the laptop on.  Please help! Thanks in advance. 

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RELEVANCY SCORE 65.6

This just happened, my lenovo yoga 3 pro was working minutes ago, went downstairs for some time then came back up only to find out the system had turned off, thinking battery was dead, i plugged the charger but the system no longer turns on. Been pressing the power buton, but no reaction from the system. My system is just 10 months old. Please any help?

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RELEVANCY SCORE 65.6

I was watching you tube and while watching I plugged in the ac adaptor soon as I plugged it in the computer turned off. And now I cannot turn on the laptop. I tried pushing the power button for 10- 60 second, unplugging and plugging in the battery nothing!When I press the power button, on only the white light comes on. Does anyone have a solution for this??

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RELEVANCY SCORE 65.6

I have already tried the solution in the other post but did not work. My laptop was working fine but then one day would not turn on or charge. The indicator light next to the power button never lights up now and neither the power or novo button work. I have tried holding the power while it was unplugged and charging but did not work.

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RELEVANCY SCORE 65.6

Hi, This morning I turned my laptop on and it was installing some updates. From the corner of my eye - I saw the screen turning black and the laptop shutting off. I immediately tried turning it back on, but it stayed dead.  When I try and turn it on, the power light and battery light turn on for a few seconds, but then turn off again.  It?s fully charged and I also tried the Recovery button. However, that gives the same result as just turning the laptop on.  Please help! Thanks in advance. 

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RELEVANCY SCORE 65.6

I purchased a Lenovo Yoga 3.14 laptop from Best Buy about a year and a half ago. Unfortunately I have had to send it out twice so far because the keyboard stopped working. It was within warranty, so this cost me $0. Now, the computer won?t turn on at all (just 4 months after my warranty expired). I went to best buy to have the computer looked at and was told it may be a big problem. The computer has no physical or water damage of any kind. Sending it out for testing and repair it will likely cost me over $500. The computer was originally $800 and with its record of needing repairs I don?t think it would be wise to repair it just to have it break again (as it does once every six months.) I am finding it very difficult to get any support information from lenovo itself. I have never heard of a computer breaking so quickly and so often. I sent them feedback, but I dont actually know if they will contact me about it. Has anyone else had success using 'feedback' or over the phone? I love this computer and I would buy it again if I knew it wouldnt have these issues or they would give me some guarantee or discount. Thanks for any help!

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RELEVANCY SCORE 65.6

does anyone else having problem with turning on the blacklit? i don't relly know if this  as a blacklit but i've tried diffrent ways to deal with this. Can someone save me from continuesly having to pull down the screen so that i can see what i'm typing? 

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RELEVANCY SCORE 65.6

I was using my Lenovo 3 11 last night.  battery got low, so I plugged it in.  It wasn't charging.  Then it died and it won't charge at all.  I can't turn it on at all.  I'm sure power cord is fine.  I haven't had any problems at all with the power cord.  What can I do?  I've only had it for about 6 months.

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RELEVANCY SCORE 65.6

Hi guys, Although reading about similar situations, haven't read exactly mine yet, so here goes. switching on results in the power light switching on for a few seconds. when charger is pugged in, charging light will turn on (as long as the charger is plugged in). no screen activity at all. removed the battery and 'drained' the system by keeping the power on button pressed for 1 minute (read that somewhere on the net). i read in the Lenovo manual that after removing the battery and plugging in the charger, the laptop should switch on just using the mains, but unfortunately mine doesn't, just, as mentioned earlier, the power light goes on for a few seconds. reading the manual in this situation they advise to replace the system board..... aha. to be honest, i haven't measured the voltage of the charger, when plugged in (should be 20 V inside the plug) as i don't have a V meter. should i look into that before writing it off completely ? For me, because it doesn't work on just the mains (so without battery), i guess the motherboard is screwed. any more ideas ? any tips welcome, thanks !

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RELEVANCY SCORE 65.6

Hello all, just looking for some help. I am completely desperate at this point! 
As the title states, I own the Lenovo Yoga 2 11 inch version (the one on this link http://www.bestbuy.com/site/lenovo-yoga-2-2-in-1-11-6-touch-screen-laptop-intel-pentium-4gb-memory-5...
Please note that this is the version with the Pentium N3520, not the i5-4210Y! This laptop was purchased at the end of March.
 
Anyway, the last time I used this laptop was on Thursday. I used it to quickly email something to the desktop I was using. I noticed it had around 10% battery left, so I planned on charging it later that day.
 
I got caught up with some other school work and did not touch my laptop until Friday morning. I pressed the power button, but it did not turn on. This was not surprising, since I figured the battery had run out since the previous day. I plugged it in but immediately noticed that something was wrong. The Power/Charging LED did not turn on. The laptop does not POST, and it does not beep! The fans do not start up, and the screen does not even flicker. It is exactly as if the battery is not there. The charger and the outlet work fine, as they have been tested with another Lenovo laptop.
 
 
I opened it up to see if anything was loose, but nothing appears wrong. I am seriously scared that I will have to return this laptop to Lenovo. I have very sensitive information regarding my engineering work, and some private files from a company. Plus, I have all my N... Read more

A:Lenovo Yoga 2 11 won't turn on / won't charge!

Hi... I Bought the same device at the same place....I have the same problem... Have you ever got a solution? Tks! Cintia

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RELEVANCY SCORE 65.6

My laptop doesn't turn on anymore. Here is what I have to do to turn it on (I tried many sequence of steps, but this is the only one that works every time):-Disconnect battery and CMOS battery-Press power button ten times, then press and hold for 30 seconds-Connect power adaptor and press power button At this point, my laptop turns on, but I have to reset my time and date in BIOS (of course this is normal since I disconnected the CMOS batter). Once I turn my laptop on, my batter shows that it is charging and it is at 100%. I dual boot and both Ubuntu and Windows 8.1 show the batter charging at 100%.As soon as I unplug my AC adaptor, the laptop turns off again and I have to repeat the sequence above again to turn it on. This happens consistently. However, if I shutdown my laptop the right way without unplugging the AC adaptor at any point, it turns back on normally. This happens of both my Linux and Windows OS. What I've tried:-Uninstalling battery drivers and restarting my laptop-Updating to the latest power management drives from this Lenovo websiteI also read that some HP laptops have software issues that doesn't allow the laptop to switch from AC adaptor mode to battery mode. I believe this might be the issue I'm seeing, but I couldn't find a way to check this setting. I don't think this last detail is related, but when I shutdown Windows, I see a message saying:Closing 1 app and restartingAsusSGPLusBTServerThis app is preventing you f rom restartingAlo... Read more

A:Lenovo Thinkpad Yoga 14 Won't Turn On

Hi. Welcome to the forums.
 
I'm not sure since I haven't got this problem with my Thinkpad Yoga14 but I'm just curious if the "Emergency-reset hole" works for something on your computer, or if it does not change anything on the procedure you are doing to turn it on.
 
It can also be interesting if you can share the full model number of your Thinkpad Yoga 14.
 
Regards

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RELEVANCY SCORE 64.8

I have a lenovo yoga 13 and the power too the laptop turns on but the screen does not. Help Please

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RELEVANCY SCORE 64.8

I have a Lenovo Yoga 3 11 laptop. I am a mechanical engineering student, so I use my laptop all of the time for school assignments involving CAD etc. My laptop is essential to me and I take really good care of it! At the end of June 2016, my laptop's battery died. I plugged in the computer expecting it to charge right away, and it would not charge. The battery light would not come on despite it being plugged in for over an hour. I kept trying the power button and nothing would work. The laptop is relatively new and still under warranty, so I contacted Lenovo tech support. They walked me through various troubleshooting techniques to see if my laptop would boot up again and it would not. I looked up alternative solutions that I could potentially try myself, but I did not want to do anything that would void my warranty. Lenovo tech support suggested that I should send it in to the Lenovo repair facility. They said the turnaround for repairs was about 7 business days. I was in an online summer course at the time and needed my laptop fixed quickly, so I was relieved to hear that repairs usually only took about 7 days. I  packaged up my laptop and sent it in. I patiently waited and my laptop was not coming back. It ended up being in the Lenovo repair facility for over A MONTH. They replaced my motherboard. Upon getting my laptop back a month later, I found that some sort of test software and an older operating system (I think Windows 8.3) was installed... Read more

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RELEVANCY SCORE 64.8

Hello, The WiFi adapter is the Intel Dual Band wireless-ac 3160 and the drivers are from October 2017, the Device Manager is showing the network card as working without issues and nothing is reporting any problems, yet I am unable to simply turn the WiFi ON. The operating system is Windows 10 and I have tried the following: - enabling the WiFi interface using the command prompt (says it is already enabled)- trying older drivers for the Intel Dual Band wireless-ac 3160 (still will not turn ON)- opening the laptop and disconnecting the two wires from the WiFi module, then reconnecting (still no difference)- disabling and then re-enabling the Wireless in BIOS (no difference)- loading default settings in BIOS (no difference)- installing Windows 8.1 from scratch (same problem)- re-installing Windows 10 (same problem)- installed all of the Lenovo utilities and Companions I could find (still nothing)- windows troubleshooting simply tells me to switch the WiFi ON using either a hardware switch (which does not exist on this notebook) or the software switch using the keyboard - I press the F7 for airplane mode and it says that it goes into that mode, then pressed again and it simply goes back to WiFi which is turned OFF and showing the red X What is interesting is that when I booted TAILS from a USB drive the WiFi worked without issues, so this is obviously a software problem. Any suggestions?  

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RELEVANCY SCORE 63.2

For awhile, my laptop (Lenovo Yoga 13) wouldn't shut down from the screen (i.e., pressing the shut down option on the screen) so I had to physically touch the power button to shut it off. Now that I can lock my laptop finally, and leave it overnight, I can log into Windows just fine...I'm using Windows 8.1, just s you know. My only problem now is when I shut it down...Once it's shut down, I'm left praying that it turns on again and boots up like normal....but it takes me, like, 8+ (or more) tries before it's back on again. So now, when I use my laptop, I lock it so that I don't have to worry about it powering on; I"m able to use it normally after unlocking it. But what could the reason my laptop shuts down (when I shut it down myself since I can't shut it off from the screen using my mousepad) and the power button being on and glowing but showing a black screen? That's what happens after I shut the power off and turn it back on again.   My laptop is 4 years old, so it's out o' warranty and I can't get it fixed by Lenovo.  I hear it's a hardware issue, but is it an issue with the screen itself or is it a motherboard failure specifically?How can I fix it if I take it to a computer shop and how much exactly is it gonna cost me to fix it? Help is appreicaited!  

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RELEVANCY SCORE 59.6

I'm running the latest version of Windows 10 (Anniversary Update - Build 14393.693) clean installed on  a Yoga 2 Pro (20266 / 80AY) BIOS 76CN43WW. The "Lenovo Yoga  Mode Control" version 2.0.0.9 (ymc.exe) has consistently crashed every day for the last few months. Crash reports are logged. Are there any plans to fix this issue any time soon? Best Regards,

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RELEVANCY SCORE 59.2

Since you have to hunt around different Lenovo sites (and other sites) to find out about these softwares, I decided to make a post to get feedback from actual Yoga owners on how these programs interact, what they do, which ones are prerequisite, and which ones are unnecessary. Please don't take this as a blanket answer. This is just what I have found. It might be right - it might be wrong. I'm looking for others to post their experiences as well. Lenovo System Interface Foundation Driver - Necessary prerequisite (missing driver in device manager without it). It allows the Lenovo Utility and Lenovo Companion to work. Lenovo Yoga Mode Control - Necessary if you want to use your yoga to seemlessly change between all the different modes (laptop, tablet, tent, stand). This software is responsible for autorotating and putting Windows into tablet mode. Lenovo Utility - Recommended(?) This one I'm not too sure on. I remember that I was missing some function that I wanted but I can't remember what it was now. Maybe battery cycle count and health? Lenovo Companion - I don't have this one installed and don't think it's necessary but would like someone else to shed some light here.

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RELEVANCY SCORE 52.4

I recently did a Windows 10 update to my Lenovo Yoge Ideapad  11 S on July 16th and now my touch screen does not work. When I check the drivers for my monitor and touch screen I noticed the driver was missing. I cannot get Lenovo or Microsoft to fix this. What else can I do to get that driver back ?

A:Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

Hello Dws520Thanks for using the Lenovo forums.Was this the creators update?
If so, have a look on the following post, this should show if your device has been tested with the update yet:
https://support.lenovo.com/gb/en/solutions/ht503655
 
From what I can see, your unit does not seems to have made the list, which leads me to believe that this will be the cause of the issue, I would recommend that you revert back to the previous version of Windows, and observe if the fault still occurs or not.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 51.2

Hi  We have purchased a Lenovo Yoga Laptop on 20.01.17. From 10th of April onwards , there is some issues with Laptop Power Button .We are not able to switch it on using power Button. We had a talk with call center executives, Senior Executives & service Head of Kolkata, but still there is no proper update. We are still in Dark .They are not able to provide any proper information about parts availability.Ticket Ref No. is 7007963157.As the Laptop is very high valued  & purchased on the month of Jan.We are in regular touch of Service Head since last week & he is still not able to provide proper info about the parts availability .NOw he says he is sending an engineer to inspect.THis is not at all acceptable.  Any suggestions Would be helpful.

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RELEVANCY SCORE 51.2

Hello, My Lenovo yoga 3 pro 1370 is barly 5 months old, this morning when i tried to switch it on. it is stuck at the lennovo screen.I treid accssing the BIOS screen but even if the press the button it still wont go past the lenovo logo screen.Please help  Thank you,Shyam Jampala

























WhatsApp Image 2016-11-08 at 18.08.07.jpg ?80 KB

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RELEVANCY SCORE 51.2

I have some problems with the Lenovo software. Lenovo Account Portal does not launch Lenovo Companion and Lenovo Settings. Also, Lenovo Solution Center is missing from the Start Menu. The second problem is that some tiles are blank in Start Menu. Seemingly it's the apps that aren't Metro. I'm not sure when the problem started, but I think it was like that since I got the PC. If I right click the apps, the only option will be "Pin to Start", and with some apps: Share and Rate. Here's a picture of the problem:I did already try:Restarting the PC.Doing scannow, DISM, and scannow again.Fixing Registry errors with CCleaner.Updating BIOS and drivers. What can I do to fix the problem?

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RELEVANCY SCORE 50.8

I bought the Lenovo yoga 900 in December as i was about start medical school, now after only about 6 months of use, while i was using it one evening, i decided to take a break from school work, when I got back to my computer it had powered down and tried to reboot but didn't make it pass the Lenovo screen, i tired exhausting the battery power and trying it again but to no avail. so my question is has anyone had this kind of problem before and if so what is the solution?Also is this a common problem and how long is the company warranty for my 6 month old computer, in case i need to give it back to get something more reliable, its kind of disheartening as i had believed this was the best decision i made for medical school, but now am left with the possibility of failing the semester due to faullty equipment. SOOO PLEASE SOMEBODY HELP ME SAVE MY SEMESTER. Thnak youjay

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RELEVANCY SCORE 50.8

I bought the Lenovo yoga 900 in December as i was about start medical school, now after only about 6 months of use, while i was using it one evening, i decided to take a break from school work, when I got back to my computer it had powered down and tried to reboot but didn't make it pass the Lenovo screen, i tired exhausting the battery power and trying it again but to no avail. so my question is has anyone had this kind of problem before and if so what is the solution?Also is this a common problem and how long is the company warranty for my 6 month old computer, in case i need to give it back to get something more reliable, its kind of disheartening as i had believed this was the best decision i made for medical school, but now am left with the possibility of failing the semester due to faullty equipment. SOOO PLEASE SOMEBODY HELP ME SAVE MY SEMESTER. Thnak youjay

A:Lenovo Yoga 910 wont load pass the Lenovo screen.

Try getting into BIOS first and loading default settings. To do this, press the small "Novo" button (you'll need a paperclip for this), and select "BIOS setup". From there, use the arrow keys to get to the "exit" tab and select load default settings. 
 
If this doesn't work, let me know.

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RELEVANCY SCORE 50.8

Hi, my daughter has the same problems with the flashing power button/not starting up anymore as described in numerous posts here on the forum. Lenovo said that they started up an investigation. But I haven't been able to find the outcome onof that investigation on the forum. So what are the findings on this annoying problem?

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RELEVANCY SCORE 50.8

New Yoga 700-141SK: Ran the Lenovo Support Center Hardware Scan and the Video Card Mathematical Operations Test has failed rendering the Report: WVC007002-UL7BPL. Is there a tried and proven solution out there? I have had a look at the solutions on the forum and am not satisfied that the solutions offered prove that the problem has been resolved. It is reasonable to expect Lenovo to make available a solution as a matter of course instead of end-users of "afflicted" Lenovo devices having to request/search for a solution(s).

























Lenovo Support Center Hardware Scan - Video Card Mathematical Operations Test Result Code; WHD00V000-UL7BPL.JPG ?98 KB

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RELEVANCY SCORE 50.8

My son accidentally got his leg caught in the cord of his laptop when he got up and the laptop  fell approximately 2 feet to the tile floor.  It boots up but stays on the Lenovo splash screen.  If I go into the BIOS and select System Recovery it goes through the "Loading files..." process, the Lenovo splash screen appears with the dots going in a circle but, then after about 2 minutes of that the screen just goes black.  If I tilt the screen forward or back I can tell it is still backlit just with nothing to display.  Anything we can try?

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RELEVANCY SCORE 50.4

I bought my laptop from USA and i am currently located in INDIA, but i am having some issues with it, & there is no other way to contact, other than this forum. The chat does not work outside US, & the phone number is for US callers only. Please tell me how to contact you guys? I even contacted LENOVO INDIA CUSTOMER SUPPORT, & they have no idea as to how to contact LENOVO USA CUSTOMER SUPPORT.

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RELEVANCY SCORE 49.2

Initial problem:On the  29th June 2016 my laptop suddenly turned off and now only the backlit keyboard lights up and goes off again and the power button just goes on and off.After about 5 minutes of use before the error the screen went blue and shut down. After restarting, as it went onto the desktop the screen flickered constantly and was unusable. I then turned it off again and it wont turn on since. My issue now:Anyway after emailing lenovo, and sending it off they said it was the RAM. However after enquiring over a month after sending it off and paying for the repair they replied with:'We have received feedback from our repair provider in relation to your device in repair. Unfortunately due to non-availability of parts we are unable to complete this repair. We will send your faulty device back to you free of charge. Once we have the part in stock you can re-book the repair again free of charge.' Since last summer, I have emailed multiple times and they have replied saying it still isn't in stock. I just feel like I am being treated unfairly as the laptop wasn't even 2 years old and it's broke and they will not fix it. I don't want to have to  do it myself as that will probably cause its own problem, but its the principal that they should fix their mistake! I have seen a youtube video of the same problem on the same laptop so it is obviously an issue. Any ideas on what I can do to get this issue solved would be great, even if its the email to ... Read more

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RELEVANCY SCORE 47.6

Hello,    I am looking to replace my aging Lenovo T420S and Lenovo x1 Carbon 1st generation. They have both served me well and I am happy with both.  I like the touch of Carbon but don?t use it that often. The machine will be perosnla machine but will be used for personal and business/work use. I saw the T460S and x1 Yoga yesterday at our IT department. I like the built quality of Lenovo T460S including keyboard but found X1 Yoga to be fragile. I couldn?t get my hands on X1 Carbon 4th generation and found out that it doesn?t have touch anymore. The weight difference is minimal between the three machines and I personally like the weight, feel and ruggedness of Lenovo T460S. Bottom line is does anyone have experience with these three machines? I can afford to replace only one machine now and it will be fully loaded (i7, 16GB and 1Tb PCIe-NVME drive). Is x1 Yoga rugged and reliable? The difference between X1 Carbon 4th Gen and T460S seems minimal. Thank You!Subhash

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