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thinkpad crashes after sleep mode

Q: thinkpad crashes after sleep mode

Hi, my thinkpad x1 carbon with windows 10 64bit has started to crash after I put it into sleep mode (fn + 4). This used to work fine before, but now about 50% of the time (100% after a night), it crashes (or shuts of totally). The only way I can start the thinkpad then is by pressing the on/off button for about 10 seconds. Then it starts up, but all my work documents / webpages etc. crashed. If, for example, I open up my word document on which I was working on, it asks me if I want to save the normal.dot and gives me a list of optionional documents to "save". I thus have to tell it which versions to save and can then resume working on it. But then, when I put it into sleep mode again, it crashes again - especially if it is over night. I have checked the battery and done the standard lenovo diagnositcs, but this is not the problem. Thank you very much for your help! best, Manuel

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RELEVANCY SCORE 200
Preferred Solution: thinkpad crashes after sleep mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 66.4

Hey all,
I have an IBM iSeries Thinkpad notebook 1161-43U, that won't come out of "standby" mode. I have an orange battery indication, a green half-moon indicator, and the green power indicator. The notebook won't power up at all. If I disconnect the power AC adapter and then plug it in, I can hear a faint grinding sound and then nothing. I suspect that the main CPU cooling fan is malfunctioning causing a "CPU overheating" condition...

Does anyone have experience with this?
 

A:IBM Thinkpad iSeries Sleep Mode

Is your computer running Windows xp service pack 2? If so there is a fix for computers that wont wake up from standby or hibernation mode.

find.pcworld.com/52864 copy and paste that into your browser and that should help.
 

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RELEVANCY SCORE 66.4

Hei evrybody, after update bios and another lenovo drivers, laptop does not go to sleep mode until the empty battery..  Yoga 14 (Type 20DM, 20DN) Laptop (ThinkPad)Win 10 64

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RELEVANCY SCORE 65.6

Hi Hello Just got my new X1 yoga, but even after reading the manual, couldn't figure out how to resume it from sleep? Getting it to sleep easy, lid down, windows menu or F4. When I came back to it, the screen is off, the fingerprit scanner has a light, but I cannot manage to get it back on unless i press 1 or 2 times on the power button, and then it resumes. Any other ways to do it?? I'm used just to press any key/mouse, to get it to resume, my old surface was like that. Sorry for the basic question, but the power button sometime takes as long time, as I think it's restarting the computer. Thank you

A:ThinkPad X1 Yoga how to resume from sleep mode??

Pressing the Fn key might do it if it has only been in sleep mode for a while, but after a period of time set under the power plan setting, it will go into hibernation mode  to save the battery power (it basically writes the system state to a file called hiberfil.sys, and powers off), and in that case you have to press the power button to resume. This might help too even though it does not explicitly mention your model.https://support.lenovo.com/us/en/documents/ht075624 Take Care,

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RELEVANCY SCORE 65.6

Hello.

I have a problem with my Lenovo Thinkpad X230 running Windows 8.1, every time i set it in sleep mode or hibernate, the computer will come up with a BSOD.

I hope you guys can help me.

This is my first thread on the forum, so fell free to tell me if i am missing any kind of information you need.

Thanks in advice.

Kristoffer

KRISTOFFER-X230-12-03-2015_132044,50.zip

A:BSOD when going into sleep mode(Thinkpad x230)

Update drivers in red, Update your wi-fi drivers. If using the latest version, try the previous one. https://downloadcenter.intel.com/sea...dvanced-N+6205


Code:
l36wscard.sys Fri Nov 19 10:39:17 2010 (4CE645C5)

l36wscard.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

wwuss64.sys Mon Sep 5 09:49:37 2011 (4E647F11)
Service for enabling selective suspend to NDIS device
http://www.carrona.org/drivers/driver.php?id=wwuss64.sys

wwussf64.sys Mon Sep 5 09:49:37 2011 (4E647F11)
SSNDIS filter service
http://www.carrona.org/drivers/driver.php?id=wwussf64.sys

l36wgps64.sys Thu Mar 1 15:05:52 2012 (4F4F8240)

l36wgps64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

LnvHIDHW.sys Mon Jul 30 09:11:29 2012 (501633A1)

LnvHIDHW.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

Mbm3wh.sys Fri Sep 14 22:35:43 2012 (5053951F)

Mbm3wh.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

Mbm3CBus.sys Fri Sep 14 22:35:54 2012 (5053952A)

Mbm3CBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

Mbm3mdf... Read more

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RELEVANCY SCORE 65.6

Hello, power option is set up in sleep mode when I close the lid and after opening it, it does not wake up.  If I press Fn - F4 after 5 sec. screen turns off and power button LED stops flashing. I am using windows 7 64 bit. I installed Intel management engine firmware 7.1-7.8 ( 32,64 ) version 7.1.91.3272 and Thinkpad power manager 7 version 6.68.13. from system update.I install Intel management engine firmware after which the problem occurred. Can I downgrade Intel management engine firmware? I think that's the problem. Anyone knows how to solve the problem??Thank you.J.  

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RELEVANCY SCORE 65.2

Hi,  Am facing this issue with X1 YOGA 1st generation, whenever it goes to sleep, i can not wake it up. Power button is blinking, also kepborad seems to be active as i can see it activating the backlights, mute /unmute mic.... etc Any help ? 

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RELEVANCY SCORE 65.2

Good Moorning,I have this Thinkpad, more then 1 year.Last week, when i try to go in Sleep mode, the system try to do it but crash.When windows Start i get an system Error.I already update all the Driver. Lenovo Web site support is bad....i still have warranty...but CHAT isn't working, .... Automatic problem detection is always in waiting mode..

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RELEVANCY SCORE 64.4

I bought an used x240 8 months ago, a few months back it started not waking up from sleep but since I had work to do on it for university I left it that way and waited.Now that I'm done I'm trying to resolve the issue and it seems quite common. I tried everything I found online without success.Then I read that there were some bios updates and in the changelog the of the last one it says they fixed issues with sleep mode. Now I tried to install it from windows 10 and from usb since I usually only work with linux. The result is always the same:I boot inside the update utility, follow the instructions and when it reboots the lenovo splashscreen appears but it does not say anything about updating the bios (I saw it should on youtube). Needless to say, when I go inside the bios setup it indicates the version is still 2.37.I already tried changing bios settings in every possible way. If I can obtain a USB CD drive I'll try using that instead but in the meantime can anyone help me?

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RELEVANCY SCORE 64.4

While I like most things about my Yoga 14 notebook, it has this annoying habit of going to sleep about 1 minute, even when it's plugged into a OneLink+ docking station.   I have the OS updated to the latest Windows 10 Creator's Edition and all device drivers up-to-date.   It's done this since I bought the machine earlier this year and I haven't been able to figure-out how to get it to honor the sleep settings in Windows.   Is there a BIOS setting or something that is forcing it to go to sleep after 1 minute?

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RELEVANCY SCORE 63.2

Hey guys, My computer went dead so I had to format and reinstall windows 7 ultimate 32 bit. Everything is working fine when i actually use the computer. But there is an issue when i put it to sleep mode. The computer always successfully enters sleep mode, but it has issues starting back up after sleep mode. When i put the computer to sleep, i close the lid, and when i open it back up, it should turn on windows again.
What is happening, is that when I do open the lid, instead of returning to windows, it goes through the boot process, then says that windows didnt shut down properly and asks me to "start windows normally" or boot into safe mode. I dont want this to keep happening, what do i do?

A:Crashes in Sleep mode

Try disabling hybrid sleep through your advanced power settings:

Attachment 112475

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RELEVANCY SCORE 63.2

Hi all,

MY PC won't wake up after the second instance of sleep mode. I have to toggle power to reboot my PC. When this happen, i get a safe boot message indicating the PC did not shutdown correctly. I also receive the following message once the PC boots back up:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800CA3BA10
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA8011BDC580
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1





I ran my dump files and it looks like Ntoskrnl.exe might be causing an issue but I'd like a second opinion. I did just recently upgrade my graphics card drivers and I wonder if it could be that. Attached are the dmp files. Any help would be much appreciated!

A:PC crashes after 2nd use of sleep mode

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the icon below



2. Run it by double-clicking the icon, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

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RELEVANCY SCORE 63.2

My computer is set to sleep at 30 minutes - I come back in an hour and my computer has crashed and switched itself off - when I reboot (hit the on button) I get a black screen that says "Windows unexpectedly crapped out - how would you like to reboot?" - so I reboot and all is well...

this has been happening since the last MS update (about a week ago) - before that no problems

any suggestions how to fix this issue?

thanks - reasoner

A:Sleep mode crashes PC

If you suspect it was caused by a particular update you would go into the Control Panel>Programs & Features and click on the "View installed updates" option in order to see that one removed. Another fast option is to roll the system back with the system restore feature prior to when the problem was first being seen in case it wasn't from any update but another problem.

Those would be the first two options to start with in case of a bad install of one or more updates or some other registry error now being seen. Have you installed any other new programs or driver updates lately which could also account for this?

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RELEVANCY SCORE 63.2

I bought and upgraded to Windows 8 Pro the other day and roughly every 30-40 min it crashes. It seems to go into sleep mode (even though I have that turned off) and then when I try and wake it up by moving the mouse it crashes. I have to hard restart the computer to get it to come back on. Please help!

A:Win 8 Pro seems to go in to sleep mode and then crashes

Please provide this information so we can provide a complete analysis: https://www.eightforums.com/bsod-cra...tructions.html

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RELEVANCY SCORE 63.2

Over the past several years there are many posts of users experiencing variations on this problem with X1 Carbon and X1 Yoga of various generations, including the latest ones (I provide a list below). That is, the systems often cannot come out of sleep mode in some way, shape, or form. I had this problem on my own brand-new X1 Carbon 5th Generation, right out of the box. In my instance, I noticed this issue in the following two scenarios: -After having gone in to sleep mode, once I opened the lid, or press power button once:power light goes from blinking to solid onscreen stays blank/blackseems that if the machine is going to be in the frozen state, keyboard presses do not "unsleep" it (which they normally would). Closing the lid causes the power light to go to solid on, but then opening it again does nothing.in a couple of rarer instances, the machine actually did come out of sleep but then instantly the screen froze (but this was quite uncommon, mostly it just wouldn't come out of sleep at all)-After passing the initial boot screen of Lenovo, the next part shows the Lenovo logo but without the swirling dots and is frozen (the power light would show on)Under both conditions: The power light is solid onThe keyboard lights functionality works: backlighting, FnLock light, mute lightSometimes you can hear the fan workingPlugging in to external display does not display anything on itThe only way to rectify is to do a hard shutdown by holding the power key With... Read more

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RELEVANCY SCORE 62.4

My computer used to go into sleep mode with no problems. I recently wiped the hard drive and did a clean install of Windows XP Pro w/SP2.

Now when I put it in sleep mode, it goes in just fine, but when I bring it back out, it brings up the wallpaper with no icons or taskbar or anything else. Then after about 30 seconds, I get the blue screen of death and have to force it off. It will hibernate with no problems.

I tried a repair which looked like it was adding files, but it still won't go into sleep mode.

Any suggestions as to what I can check?
 

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RELEVANCY SCORE 62.4

Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. Once after I have turned my laptop off normally and then turned it back on I got the windows has crashed message. I did not post any Bios as i did not know what program I should use.

A:Laptop crashes on sleep mode

Hi Darf,

Please post your laptop brand name/model, and specs to the best of your knowledge. Since your system crashes, does the laptop get a BSOD? Would it be possible to post the BSOD error?

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RELEVANCY SCORE 62.4

Hi, like the title says, my laptop crashes whenever it goes into sleep mode. If I close my laptop it's supposed to go into sleep mode, but when I close it it will just freeze and crash. After about 30 min of inactivity my computer is supposed to go into sleep mode. When it goes into sleep mode this way it still crashes and shuts down. I have no idea why it does it and it's pretty frustrating. If anyone could help me i'd greatly appreciate it. Thanks

A:Laptop crashes whenever it goes into sleep mode

Security App

Code:
kl1.sys Tue Jun 19 19:27:15 2012 (4FE07E33)
klflt.sys Tue Mar 26 20:44:59 2013 (5151B46B)
klif.sys Tue Mar 26 21:07:33 2013 (5151B9B5)
klim6.sys Thu Aug 2 17:09:23 2012 (501A5FE3)
klkbdflt.sys Mon Sep 3 19:55:35 2012 (5044B6D7)
klmouflt.sys Mon Sep 3 20:21:58 2012 (5044BD06)
kltdi.sys Mon Apr 29 18:07:50 2013 (517E6296)
kneps.sys Tue Mar 5 15:09:23 2013 (5135B643)
Crashes indicate Kaspersky being a possible cause. Remove Kaspersky and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free



   Information
Do not start the free trial of MalwareBytes, unselect that option when prompted.


Update and make full scans with both separately.


Start up

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

SFC /scannow to check ... Read more

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RELEVANCY SCORE 62.4

Sleep mode crash
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 78668 MB; D: Total - 442862 MB, Free - 142706 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled
My computer crashes everytime it goes into sleep or hibernation. Any help would be great.
 

A:Laptop crashes on sleep mode

I reloaded a laptop recently and had the same problem. Turned out the windows disc loaded windows drivers instead of the brand name drivers.. I manually replaced them all and the problem was solved
 

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RELEVANCY SCORE 62.4

Hi,
 
I actually have two problems. First, when I try to restart the computer after hybernation, I get a blue screen with error listings. I have to shut down and reboot, sometimes more than once before I can restart Windows.
 
2. I have a Nokia Lumia phone that uses Zune to connect to my computer; however, I get an error message in Zune that says that 'My video hardware isn't compatible with Zune' but, I can't find the video hardware in Device Manager.

A:Computer crashes after sleep mode

The video hardware is under 'Display adapters'. Click on the '+' sign at the side of 'Display adapters' and it will open up to show you your video hardware, and indicate if there are any problems with it.
 
Apart from that, it is a little difficult to help much further without knowing what sort of computer you have. So - make and model please and what version of Windows you are running. And, once you find it in 'Device manager' - what video card have you got ?
 
Chris Cosgrove

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RELEVANCY SCORE 62.4

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 93811 MB; D: Total - 442862 MB, Free - 188188 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled'

Multiple times when ive put my laptop into sleep mode it has crashed when I turn it back on. It does not do it every time, just majority. After I have turned my laptop off normally and then turned it back on I get the windows has crashed screen, asking me if I would like to start my computer in safe mode or normal. I do not get a BSOD. The error message when i log back in says the files that describe the problem are: C:\Windows\MEMORY.DMP.

Any help anyone could give would be appreciated, thanks.
 

A:Laptop crashes on sleep mode

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RELEVANCY SCORE 62.4

My V310 laptop crashes in a sleep mode! With hibernation it is fine but sleep mode does not work. Bought it 2 days ago, what to do?
 
Mod's Edit: Moved this posting from KB Comment to its own thread here.
 

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RELEVANCY SCORE 62.4

I have two different WIN 7 computers here doing exactly the same thing. They go into sleep mode and frequently don't come out. Occasionally on my machine the OS has a message that says that the Video Driver had become unresponsive but it was successfully restarted, then it asks if I want to see if there is any answer for my trouble at MS central. I have never heard anything back from that.

My computer is built on an ASUS P5B deluxe with the bios recently updated. My wife's is build on an Intel motherboard and they both have the E8400 processor and they are not over clocked. Memory in one is 3Gbytes and 6Gbytes in the other. The common thing is that we both have NVIDIA 8500GT graphics cards. I have the most recent NVIDIA drivers which are dated November of this year - 195.62. The OS is Windows 7 64 bit and both machines were set up with a fresh install.

When I change the power settings for constant run the systems are stable. It's the sleep mode that is killing them. I rather would like to have the sleep mode working.

The MiniDump Analysis of 9 crashes of my machine are all the same:

On Sun 1/3/2010 2:35:36 AM your computer crashed
This was likely caused by the following module: ntoskrnl.exe
Bugcheck code: 0x9F (0x3, 0xFFFFFA8005F34060, 0xFFFFF80000B9C518, 0xFFFFFA8005DE3E10)
Error: DRIVER_POWER_STATE_FAILURE
Dump file: C:\Windows\Minidump\010210-22417-01.dmp
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft ... Read more

A:Windows 7 Crashes in sleep mode

The dump file that you uploaded blames yk62x64.sys - a component of your Marvell Yukon networking card's drivers.

Please download a fresh copy from the Marvell website
Then uninstall the current copy
Then install the fresh copy

Additionally, these drivers are older and should be updated from the manufacturer's website:

Code:
adfs.SYS Thu Jun 26 16:52:37 2008 - Adobe File System driver
ASACPI.sys Sun Mar 27 22:30:36 2005 - Asus ATK0110 ACPI Utility
We'll need the rest of the minidumps in order to perform a more complete assessment.

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RELEVANCY SCORE 62.4

Hi all.

Over the last week, my laptop has started to occasionally crash and switch off when it's in sleep mode - after this happens, it won't turn on when the power button is pushed, it'll only work again when it's plugged in. Once it's switched on again I get the black screen that tells me it wasn't shut down properly. I've followed several of the suggestions I've seen on various threads (the power settings upon closing lid are set at 'sleep', hybrid sleep is switched off, I keep it well ventilated, the drivers and BIOS are updated) and still it happens. I haven't done anything significantly different on the laptop, no new installations or updates that I can remember, it runs perfectly fine on battery power when it's awake, nothing else at all seems wrong. I only updated drivers and BIOS etc. after the first few times this happened.

I'm sure it's significant that the laptop is usually fine in sleep mode (even on battery power) and wakes up properly if it's been sat still in one place, and it only seems to crash while I'm moving it i.e. the power light is on when I pick the laptop up, I carry it to another room, set it down and the light has gone off. Also, in one instance after moving it I successfully woke the laptop from sleep, went to plug it in, and when I looked it again it had turned off.

It's still under warranty for another 60 days so I plan to take it in to be checked (I'm not smart enough to start taking apart a laptop, much less actually understand how to fix ... Read more

A:Laptop crashes during sleep mode

its a dell....'nuff said!

haha sorry couldn't resist!

more than likely the issue is a faulty harddrive does it knock off when you carry it normally? as in not in sleep mode?
best to just take it in and get a tech to explain it to you since its under warrenty, seems like an unusual problem only thing i can think of is a fragile drive
good luck and hopefully they will fix it or at least replace it.

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RELEVANCY SCORE 62.4

I have no idea, here is my dump file as per instructions posted in thread. I figured out that it blue screens when it goes into sleep mode (even though I can't see it on the screen, the laptop just goes dark) then shuts off.

Is Windows 7 . . . Toshiba Satellite
- x86 (32-bit) or x64 ? 32 bit
- the original installed OS on the system? XP
- an OEM or full retail version? Full Retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? 4 Years Old
- What is the age of OS installation (have you re-installed the OS?) 2 Months

A:Windows 7 Crashes upon Sleep mode

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Low\Temporary Internet Files\Content.IE5\ZAB4MTBL\Windows_NT6_BSOD_jcgriff2[1]\Windows_NT6_BSOD_jcgriff2\091210-32495-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`82d71ad4?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82c53000 PsLoadedModuleList = 0x82d92570
Debug session time: Sun Sep 12 12:43:20.921 2010 (GMT-4)
System Uptime: 0 days 1:49:40.280
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
........
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
********************************... Read more

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RELEVANCY SCORE 62.4

I repeatedly have random crashes when the computer sleeps. The computer is an Asus N53JQ laptop and was new in Jan 2011. OS is Windows 7 Home Premium 64-bit and is an OEM version. I purchased it through Costco.

I re-installed Windows about 2 months ago to see if it would help with this problem and eventually I got back to the same errors. Since the errors are very sporadic it is hard to connect them with any specific application however I got a feeling that when I installed ITunes and later Adobe Photoshop CS4, the problems got worse. This is just a feeling I have and don't have any hard evidence to connect them. If I uninstall these apps, it doesn't help the problem.

Please note regarding the drivers, just today I installed the latest NVidia graphics drivers to see if it would help. However they introduced some other problems and I may have to revert back to my original drivers. Specifically, the NVidia control panel always hangs and had trouble finding and configuring my external monitor, a Samsung SyncMaster 205BW LCD monitor connected to the analog VGA port.

A:BSOD crashes associated with Sleep mode

  
Quote: Originally Posted by luigiputanesca


I repeatedly have random crashes when the computer sleeps. The computer is an Asus N53JQ laptop and was new in Jan 2011. OS is Windows 7 Home Premium 64-bit and is an OEM version. I purchased it through Costco.

I re-installed Windows about 2 months ago to see if it would help with this problem and eventually I got back to the same errors. Since the errors are very sporadic it is hard to connect them with any specific application however I got a feeling that when I installed ITunes and later Adobe Photoshop CS4, the problems got worse. This is just a feeling I have and don't have any hard evidence to connect them. If I uninstall these apps, it doesn't help the problem.

Please note regarding the drivers, just today I installed the latest NVidia graphics drivers to see if it would help. However they introduced some other problems and I may have to revert back to my original drivers. Specifically, the NVidia control panel always hangs and had trouble finding and configuring my external monitor, a Samsung SyncMaster 205BW LCD monitor connected to the analog VGA port.


Hi luigiputanesca welcome to SF

No,nvidia is not updated.

So please update your nvidia graphic card with the most recent software/driver from here Notebook Drivers

OR

From here ASUSTeK Computer Inc. - Notebooks- ASUS N53Jq

Update DirectX.

Update Your camera software/driver.

Update all your adobe software.

--------------... Read more

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RELEVANCY SCORE 62.4

When I attempt to wake my Windows 8 laptop from sleep mode, the computer restarts due to a crash. I used WhoCrashed to identify the problem and it says the following:
crash dump file: C:\Windows\Minidump\082313-67018-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004EBA060, 0xFFFFF80199A07770, 0xFFFFFA800AC6BE10)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
How can I fix this problem so that I can put my laptop into sleep mode?

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RELEVANCY SCORE 62.4

I have a new Asus S400CA that came with Windows 8 and I updated to 8.1 out of the box. The computer crashes when it goes into sleep mode probably 1 out of 3 times. I have tried updating all the drivers, including the wireless driver. I have it set to make minidumps but they aren't being created anymore (last one was on 12/5). Usually I get no indication that the computer crashes but it takes a long time to boot back up, although occasionally it will say Windows encountered a problem and has to restart.

I am also getting a ton of Schannel 36888 errors, although I don't know if that's related.

A:Windows 8.1 crashes going into sleep mode

Today I got the BSOD with an error message DRIVER_IRQL_NOT_LESS_OR_EQUAL (athwbx.sys)

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RELEVANCY SCORE 62

I've actually had this problem for a while, I really should have taken care of it sooner. It is mostly because I found ways around it, which probably aren't too good for my computer. If I leave music running in the background and put the computer to sleep then the error won't occur. Needless-to-say - and as the title says- The system crashes upon waking up from sleep mode. The screen turns blue and says: "Sorry, your computer encountered an error and needs to restart. We're just collecting some error info, and then we'll restart for you" The results from the diagnostic test have been attached

System recoveries and restores haven't worked, hence the reason why I've sort of given up on the problem until now. I'll be thankful with any sort of help!

My Specs
Avatar
CPU: AMD FX(tm)-6100 Six-Core Processor 3.30 GHz
GPU: Geforce GT 640
16.0 GB
64-bit operating system, x64-based processor
Windows 8.1

A:Windows 8 crashes after it wakes up from sleep mode

Hi Kaebuscus & Welcome to the forums ^_^,

Unfortunately the ZIP file uploaded by you does not contain any Dump files to analyze and lacks certain other reports as well

Please follow the instructions carefully over here :-
Blue Screen of Death (BSOD) Posting Instructions

and follow the Option 1.

Make sure you let the app run for at least 15 minutes or till it says that it has completed it's work.

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RELEVANCY SCORE 62

Even after two clean installs, Windows 7 still crashes when my computer goes into sleep mode. I used the Windows debugging tool (Windbg) to isolate the cause. The analysis of the minidump file is attached as a pdf file. It shows a driver for the network adapter is causing the problem. I rolled the driver back, and thought that would be solution, but I'm still getting the crash. The Intel site says this driver is for Windows 7 and the Windows Update identified the older (rolled back) driver as the correct driver.

I'd appreciate any help anyone might be able to offer.

Thanks

A:2 Clean Installs - Still crashes in sleep mode

  
Quote: Originally Posted by ejscharf


Even after two clean installs, Windows 7 still crashes when my computer goes into sleep mode. I used the Windows debugging tool (Windbg) to isolate the cause. The analysis of the minidump file is attached as a pdf file. It shows a driver for the network adapter is causing the problem. I rolled the driver back, and thought that would be solution, but I'm still getting the crash. The Intel site says this driver is for Windows 7 and the Windows Update identified the older (rolled back) driver as the correct driver.

I'd appreciate any help anyone might be able to offer.

Thanks


We can really use the actual dmp use these to find and upload it. http://www.sevenforums.com/crash-loc...d-problem.html

Thanks

Ken J+

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RELEVANCY SCORE 62

Hi Everybody,
I have a brand new Inspiron 24 7000 Series (Model 7459) with Windows 10. After an hour or so in sleep mode, the computer crashes.
Also, if I put it in sleep mode and awaken it in a few minutes, the computer comes back with the spacebar key stuck (the cursor flies across Notepad) and when I try to click the Windows start icon, it only opens the Cortana menu. After a few minutes this behavior stops and every functions normally.
Any ideas?
Regards

A:Inspiron 7459 Crashes In Sleep Mode

We bought a Dell Inspiron 7000 (Model 7459) as a gift for my wife. When it enters sloop mode the power button turns yellow/orange and won't come out of sleep not matter what I try. I have to unplug the machine to restart it.
I've also had an instance where the computer simply shutdown while my wife was typing. Overall, my wife is happy with it, but the sleep mode issue is starting to gnaw at the nerves.

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RELEVANCY SCORE 62

Lately when I put my laptop in sleep mode, when I try to resume it, I get a failure and it crashes. It is Windows 7 64bit. It has happened on Monday and again yesterday. Anyone know what is wrong?


- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2011-01-17T22:37:17.768014600Z" />

<EventRecordID>5320</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>XXXX</Computer>

<Security UserID="S-1-5-18" />

</System>
- <EventData>
<Data Name="BugcheckCode">126</Data>

<Data Name="BugcheckParameter1">0xffffffffc0000005</Data>

<Data Name="BugcheckParameter2">0xfffff88004b92d34</Data>

<Data Name="BugcheckParameter3">0xfffff88002ffc3b8</Data>

<Data Name="BugcheckParameter4">0xfffff88002f... Read more

A:Laptop Crashes when in sleep mode occasionally.

Forgot to attach the zip file.

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RELEVANCY SCORE 62

Hello,

I have been seeing BSODs randomly ever since I got this laptop. Usually, it is seen after the laptop resumes from sleep i.e it has been put to sleep and I power it back on. I have attached the zip file that has multiple crashes - hope someone on this forum will be able to help me decode them, and hope there is a common reason for the crashes. Please help on this.

Some more details:
Laptop make: lenovo ideapad
processor : i7 2.2 Ghz
graphics card : nvidia geforce
memory : 8gb.

Please let me know if any more info. is needed from me.

Appreciate any help.

Thanks,
Prashanth.

A:BSOD - crashes seen, usually after returning from sleep mode.

Welcome to SevenForums.

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

McAfee is a frequent cause of BSOD-s, consider uninstalling it with the McAfee Removal Tool and replace with Microsoft Security Essentials (To test)How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)McAfee Removal Tool - McAfee Uninstaller

Microsoft Security Essentials. Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
Microsoft Security Essentials - Free Antivirus for Windows Malwarebytes - FreeGood and Free system security combination.
Do not start the free trial of Malware Bytes; re... Read more

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RELEVANCY SCORE 62

Hello,

I have a Dell Latitude E6420 with an Intel Core i7 processor and 4gb of RAM. Lately, my computer has become very sluggish; especially after coming out of sleep mode to the point I have to restart to have a decent performance. More importantly, often when in sleep mode or hibernation, the computer crashes.

I've run two spyware programs (spybot and Malwarebyte's Anti-Malware) which removed a few issues, but the core problems persist.

I've updated all microsoft programs (windows and office), run Norton virus scans, and CCleaner, but no change.

Finally, I must say that at times the laptop runs really hot. That was never the case before.

Any help would be much appreciated.

Thank you,
Francisco

A:computer sluggish and crashes in sleep mode

Hi -Please post a snapshot with Speccy for more system details -How to Publish a snapshot with Speccy <<-- Directions HereThank You -

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RELEVANCY SCORE 62

About ever 2nd or 3rd time I send my desktop into sleep mode, the display goes black, there appears to be disk activity for approx 10 mins until the system figures out there a problem and powers down. Everything works fine when I reboot. Windows states that it was unexpectedly shut down but irt resumes and everything is OK. It usually goes to sleep fine for 1 or more times, but then on the 3rd or 4th time it goes to sleep it crashes again. Any ideas?

- System has latest service pack and all security and windows updates are up to date
- Motherboard is a Asus P8P67 Pro with 16GB DRAM

Attached are the SF Diagnostic files

Thanks, Murray

A:System Crashes When Entering Sleep Mode

Hello mistermonday. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

And, if you disable USB Selective Suspend , is the situation remains the same?

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RELEVANCY SCORE 62

I've been having trouble with Windows 7, Some chipset thing or something, So I decided to upgrade to windows 8, So far I love it, But when I take my laptop out of sleep mode it flashes a bsod, so I don't get enough time to see it.
It's not that much of a problem, but it's just very inconvenient.

A:My laptop crashes when exiting sleep mode

There wee no crash dumps included, but for sure, a very excellent start on tackling this for you would be to uninstall Earthboundin K10 software w/ winring0x64.sys driver.

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RELEVANCY SCORE 62

Most of the time for he past few months whenever I set my PC to go into sleep mode, I get a BSoD, and the computer will either reset or shutdown. I will sometimes also get a BSod when I try to shutdown normally as well, although this has occurred less often, mostly because I prefer to Sleep than Shutdown. I've gotten around this lately by simply leaving my computer on at night in a performance power mode, but obviously this isn't particularly ideal.
I think this is most likely a driver issue, but I don't know how I would go about trying to fix this issue. Any help would be appreciated.

A:PC crashes when entering Sleep mode. Sometimes also at shutdown.

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 62

On my Samsung NP300E5A laptop I have the setting that it will go into sleep mode when I close it. I had some problems with crashes, about once every two weeks. I used the Samsung Recovery Solution 5 to do a Basis Restore (quick restore that restores only the major Windows files). It got actually much worse after that (could not start Firefox without crashing) so I picked a system restore points of a couple days ago and now I can use Firefox.

The problem now is that at night when I close the laptop and put it into sleep mode, it crashes (every single time) and the next morning I need to start it up again. The error is as follows:

DRIVER_POWER_STATE_FAILURE ntoskrnl.exe

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2430M CPU @ 2.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6057 Mb
Graphics Card: Intel(R) HD Graphics 3000, -1988 Mb
Hard Drives: C: Total - 359423 MB, Free - 93864 MB; D: Total - 332560 MB, Free - 145939 MB; S: Total - 31232 MB, Free - 17710 MB;
Motherboard: SAMSUNG ELECTRONICS CO., LTD., 300E4A/300E5A/300E7A
Antivirus: avast! Antivirus, Disabled
 

A:Computer crashes and shuts down in sleep mode

Anyone?
 

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RELEVANCY SCORE 62

Hello, I have an issue that ha happened twice where when I put my pc in sleep mode for an extended period, both time it's been overnight so ~8 hours I come back to find the pc running and at my log-on screen. When i log-in a window comes up saying the pc recovered from a blue screen crash.

Can someone tell me where to go to capture details of the crash's so i can post that here and possible find the root cause? Would it be in the event log? Im a novice at this so thanks in advance!

Running windows 7 home premium 64 bit

A:PC crashes when in sleep mode for extended period

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
To ensure minidumps are enabled:

*Go to Start, in the Search Box type: sysdm.cpl Press Enter.
*Under the Advanced tab, click on the Startup and Recovery - Settings... button.
*Ensure that Automatically restart is unchecked.
*Under the Write Debugging Information header select Small memory dump (256 kb) in the drop down box (the 256kb varies).
*Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
*OK.
Reboot if changes have been made.

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RELEVANCY SCORE 62

Recently when entering sleep mode, the laptop does not go to sleep but crashes. When I go to restart the laptop, I get the windows as recovered from an unexpected shut down.

However I have noticed it does not crash, when I first turn the laptop on and at the choose user screen. Here it goes to sleep fine and resumes fine, any other situation and it crashes.

this has started over night, any ideas?

Thanks

A:Laptop crashes when entering sleep mode.

http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 62

If i allow or manually put the computer into sleep mode and try to wake up it crashes. I start windows normally and use who crashed to analyze. This is what I get. Its only when going into sleep mode, never anything else.

I built the PC myself and everything is install correctly and brand new. It isnt the first PC ive built either. Ive checked all the drivers, at least I think I have......any ideas?

On Sat 12/31/2011 6:07:52 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\123111-8829-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0x50 (0xFFFFF6F450014770, 0x0, 0xFFFFF80002CF0F61, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


On Sat 12/31/2011 6:07:52 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x50 (0xFFFFF6F450014770, 0x0, 0xFFFFF80002CF0F61, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: Thi... Read more

A:Windows 7 Only Crashes Coming Out of Sleep Mode

These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!
1-Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

2-Driver verifier






Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in &q... Read more

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RELEVANCY SCORE 62

So I wake the computer out of sleep mode and use it for a few minutes but get this message soon afterwards (along with the computer freezing).

1. The computer "slows down," music/video lags, mouse response also lags
2. Screen goes black for a few seconds
3. Screen returns to normal, but mouse and keyboard not functional aka "frozen"
4. Message pops up: "Display driver NVIDIA Windows Kernel Mode Driver, Version 196.21 stopped responding and has successfully recovered."
5. Since I still cannot do anything, I must do a hard reboot.

Apparently, despite this message, the driver has NOT successfully recovered, or at the very least, hasn't fully recovered.

What could be causing this problem? I am using S3 Sleep Mode.

A:display driver crashes after Sleep Mode?

bump

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RELEVANCY SCORE 62

Hi:

My computer crashes right after it wakes up from sleep mode.

I used MSDaRT to diagnose the problem, and obtained a Analysis.log file, but I can't figure out where the problem is.

Here is a copy of the contents of the file:


Code:
Opened log file 'C:\Windows\msdart_crashanalyzer_kd_ansi.log'
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`0304b000 PsLoadedModuleList = 0xfffff800`03290670
Debug session time: Sun Jan 15 13:14:45.651 2012 (GMT-8)
System Uptime: 0 days 3:53:06.612
Loading Kernel Symbols
...............................................................
................................................................
....................................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
*... Read more

A:Computer crashes when waking up from sleep mode.

If you are overclocking any hardware, please stop.

Possible causes are Memory problems... Corrupted hard disk system files... Corrupted System Files... Lack of Windows updates... Antivirus Software...Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).


Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log


Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors. Post back if it continues to show errors after the third run or if the first run comes back with no integrity violations.


Install all remaining updates through Windows Updates.
Thanks to Dave76 for help understanding possible causes.

What antivirus are you using?

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RELEVANCY SCORE 62

About a week ago my computer BSOD'd on me in the middle of the day. Prior to the BSOD I had noticed an unusual amount of slow down on the screen refresh when watching a video.

Since that BSOD, anytime I put my computer into sleep mode, I cannot wake it up. I have to physically restart it. Windows has on all 3 occasions that I put it to sleep saved a minidump file for the crash.

I am not sure if this is related to the BSOD or not, but figured more information is better than less even if it is irrelevant. For the last month or so I have been seeing visual refresh problems with my computer. I would move a file from one folder to another & the folders would not refresh. If i hit f5 on the folder to force a refresh, the change would appear. Please note -- the files were moving. It was simply not showing them move.

A:BSOD, and computer crashes when going into sleep mode

Welcome to the forum.

Update the Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver Driver Reference Table

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\USER\Downloads\Compressed\FERB-Tue_12_16_2014__92324_95\121614-28610-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`00282022?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`049e6500?
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`03407000 PsLoadedModuleList = 0xfffff800`0364a890
Debug session time: Tue Dec 16 12:59:27.671 2014 (UTC + 6:00)
System Uptime: 0 days 15:25:27.059
Loading Kernel Symbols
...............................................................
................................................................
................................................................
...
Loading User Symbols
Loading unloaded module list
.....
****************************************************************************... Read more

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RELEVANCY SCORE 62

I've had my computer for a little bit over a year now and it has worked fine. But now when I select sleep mode, the computer turns off the monitor but the fans are still going, it shows no sign of actually sleeping. Most of the time I can't get back to the login screen because the monitor remains black, so I have to force shutdown. If I leave the computer alone, it will eventually crash, so when I turn it back on it says the computer has recovered from blue screen.

I have read several threads but none managed to solve my problem. Some threads said video cards seem to be the problem but when I disabled my video card, the computer still couldn't sleep.

Sometimes, the computer does manage to go into sleep mode but its completely random.

Windows 7 Home Premium SP1 x64 (OEM)

A:computer can't go into sleep mode (crashes if left alone)

Security Software: ??? Make sure to install security software. I recommend either of these:Microsoft Security Essentials - Free Antivirus for Windows coupled with Malwarebytes. Do not start the free trial of Malwarebytes. Just use the standalone version, update it, and scan your computer once a week with Malwarebytes and with Microsoft Security Essentials.

Good and Free system security combination.

After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.

I do see remnants of ESET NOD32; is it still installed? It is not running...
Problem Devices:
Code:
BT-270 USB\VID_0B05&PID_1788\74F06DC2ABD5 This device is disabled.
USB2.0 UVC VGA WebCam USB\VID_13D3&PID_5120&MI_00\7&431E42E&0&0000 This device is disabled.
Are the above intentional? If so, please provide an explanation so we can understand your troubleshooting steps.
Your crashes were old, but may still be helpful. The .dmp indicates graphics card related problems. I do notice an ATI overclocking utility installed that will not work with Windows 7 and may cause instability. Graphics card related problems can be caused by your DirectX/graphics card. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are overclocking any hardware, please stop.

Check Windows for corruption. Run SFC /SCANNOW ... Read more

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RELEVANCY SCORE 61.6

Thinkpad X1 Yoga 2nd, flat mode, awake from sleep, screen flashes white and accompanied by a buzzer alarm.The windows OS would not show anything alarm and could do anything,  but the screen...In this condition,  shutdown computer would fail and the progress bar will endless progressing.but, if you Turn the computer back into the notebook mode, everything will return to normal...computer detail?i7 7600 cpu16GB ram1TB SSD2k oledpls pls pls help...

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