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Problems with FN key IdeaPad 120S-14IAP

Q: Problems with FN key IdeaPad 120S-14IAP

Hello, Yesterday i bought Ideapad 120S-14IAP and i have a problem with FN key. It does not work at all. I installed Windows 10 Pro x64 , after that, i installed all drivers from lenovo website. Windows is up to date.I tried a usb stick with Ubuntu 16.04 and FN works perfectly. Seems to be a driver problem.I thought it was a fail driver. I dont know. PS. In BIOS is enabled FN key.

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RELEVANCY SCORE 200
Preferred Solution: Problems with FN key IdeaPad 120S-14IAP

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 113.2

Hello everyone, bought this laptop couple of weeks ago, running fine EXCEPT... Right side USB3-port is somehow broken/malfunctioning/etc., when I plug in my external 500GB Transcend Storejet USB3 drive it won´t get detected at all, not in Windows (just updated to 1803 without cure), nor in UEFI setup or in Live Linux. In Windows, all that I get is constant Windows detection sound, that continues as long as drive is plugged in. Strange thing is that all other devices like mobile phones, USB sticks or mouse work just fine in that port. And same external drive works just fine when plugged into left side port. And of course in other computers as well. Maybe this is some kind of power issue? And if so is this a feature or system failure? One would assume that all ports can provide adequate power to USB devices?

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RELEVANCY SCORE 92.4

dear all, my ideapad 120 s correctly updated.... i know that probably this is not the correct topic for my question.... but anyone can help me to know if this notebook can upgrade the ram from 4 gb to 8 gb ? 
 
thanks 
 
Mod's Edit: Additional information added to Subject line and moved post to its own thread.
 
 

A:120S-14IAP - Memory upgrade to 8GB ?

Welcome to the Lenovo Community !
 
According to your model's specifications, the memory installed on your system is soldered directly to the motherboard and is not upgradeable.   There are no available empty memory sockets to add more.  Sorry!
 
Additonal reference. 120S-14IAP PSREF........
 
https://psref.lenovo.com/Product/Lenovo_Laptops/ideapad_120S_14

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RELEVANCY SCORE 89.6

I bought an Ideapad 120S-14IAP.  I didn't expect the ultimate performance, but a functional computer that allows me to check emails and websites.
 
As soon as I turned it on, I receive a message that there is a Windows 10 update available. Ok, I tried to do it, and, oh suprise, the result is that I don't have  enough space to update....
 
I don't understand how Lenovo is selling a product that is not usable since the beginning. I haven't installed anything on it, and I can complete the windows update.... the versionI am trying to install is 1709.
 
Do you have a solution for this issue?  I already tried Disk Clean Up, DISM, I even uninstalled the the office 360 that comes preinstalled. I sitll get the message "to install the new Windows 10 Update", and then "Failed to install because you need to free up space".  I don't have anyting else to delete.
 
Any solutions for this issue?  As I checked in other forums, I am not the only one.....
 
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 73.2

No arranca la maquina. Solo se queda en la pantalla el relog como que esta cargando con la frase " preparando reparacion automatica". Hace 12 horas que esta asi, la apague y volvi a encender y nada cambia. Que debo hacer? Alguien que me ayude?

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RELEVANCY SCORE 72.4

I have had my laptop for a few months now. A yesterday I turned on my laptop and the physical keyboard and mousepad were not working. The on-screen keyboard worked fine but nothing from the keyboard at all. I restarted it and the mousepad worked. I know there is power to the keyboard because the lights on it the power button works. I have updated Windows, no luck. I have updated all drivers, through Lenovo and other driver updating software, no luck. I have powered down, hard started etc. everything and no luck.I have even uninstalled and deleted the drivers, still no luck. When I boot to BIOS the trackpad and keyboard work fine, so this is clearly a software issue with Windows 10. If anyone else has experienced this or has any insight please please come to my rescue!  I really need the computer as I am currently doing my thesis and my panel defense is in a few weeks, and everything is done online, so this is a huge issue for me! Thank you in advance for anything you can offer! 

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RELEVANCY SCORE 68.4

I wanted to know if I install Linux in my PC, I would lose my warranty or there's no problem about that. Thanks in advance

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RELEVANCY SCORE 67.6

I am a new owner of a Ideapad 120S purchased yesterday on Black Friday.I have mostly owned Dell laptops previously. I am guessing that when I power the laptop the first thing I need to do is create a backup on a USB flash drive. Any gotchas I should know about?    

A:new owner of Ideapad 120S

Yep, backing up is a good practice.  
 
Other than that, you should be good to go.  Enjoy your new machine!

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RELEVANCY SCORE 66.8

Hi, i have a new lenovo ideapad 120s i just install win 10 pro but mai shortcuts key for volum, brightness, airplane mode, etc. is not working even when i press FN key +F1, F2,F3......etc. If some one knows to help me

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RELEVANCY SCORE 66.8

My lenovo laptop will not power up!! I just got it in march and This morning i unplug it and when i press the power button it lights up for about 2 seconds then shuts off again i dont know what to do i dont want to lose it. It was alot of money please help me fix this problem.Thanks

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RELEVANCY SCORE 66.8

Hi, I have a new Ideapad 120S that I really enjoy using.  However after only a few months use it won't accept Windows 10 Upgrade. I've put very little on this machine, probably no more than maybe 500 MB of files and installed programs.  There are no movies, no downloaded music, none of that. System cleanup has been done and Recycle Bin is empty.  It keeps telling me I need to delete 8 GB of data. Say whaaaat??  I show about 2 GB free right now. It's obvious that there is space being taken up, probably by a system file, perhaps hidden. I saw a number of posts online complaining about a large file associated with an upgrade taking up valuable space on this small 32GB drive.  So, what do I do?  I like the computer.  I understand the necessity of maintaining updates to the operating system. But something is really amiss here where such a new computer won't allow O/S updates.  What's the secret to opening up the drive space?  I don't want to return it because of this.  Thanks! Ken

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RELEVANCY SCORE 66.8

=( I would have gladly paid another $25 bucks for that 70˘ connector. Do you guys think it's wired up? 

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RELEVANCY SCORE 66.8

so yesterday afternoon, I was watching a youtube video and realized that the spacebar was no longer functioning as a play/pause button. I then realized that none of the other keys were working other than the power button. I followed the troubleshooting steps here. I did the last step, which seemed to work for a short time, yet when I went to youtube again and used the touchpad to forward the video, the keyboard stopped working again. I went to do step 3 again, but this time, it would continuously enter one letter. I shut down my laptop 3 times, and the same thing happened all 3 times. finally, I let the battery drain and powered it on this morning. the keyboard can no longer be fixed by use of step 3. I am using the on-screen keyboard now which is very time-consuming and which has been working throughout this entire process.

A:help! ideapad 120s keyboard not working

Hi mgloria,
 
Welcome to the Community Forums.
 
Would connecting an external USB keyboard work?
 
As mentioned on the guide, " If failed keys do not work, the issue should be PC hardware issue with high possiblity" , you may need to call in technical support for the issue.
 
Update us how things go.
 
Regards

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RELEVANCY SCORE 66

halo all,i have ideapad 120smodel : 81a4intel celeron N3350i just bought on January 2018. after using it for about one week, the notebook system running very slow. i only open 2 applications, microsoft edge and Word. and it just oftenly lagging for about one and two minutes. the worst can be 5 minutes. what happened actually?very confuse???

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RELEVANCY SCORE 66

Sorry for the cross-post but thought it best to post a new topic to be specific.Following on from this topic... Are there any 120S variants that have eMMC and the M.2 port? Unless some variant shipped without the M.2 connector, I would suggest all of them have it. From the manual, even the 120S-11IAP with HDD variant still looks like it has the M.2 port - not that you can use it (the battery appears to interfere). In fact, if all variants ship with the M.2 connector, then the only variant that cannot use the M.2 port would be the 120S-11IAP with HDD, yes..?!?! The units without a HDD appear to have an "L" shaped battery pack that occupies the HDD location exposing the M.2 slot.Can anyone confirm whether the 81A400DNAU variant sold in Australia has the M.2 connector and "L" shaped battery pack...?

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RELEVANCY SCORE 66

Brand new Ideapad 120S purchased last Friday.Just got around to powering up. Went into Windows 10 to create a recovery drive and get the common non-descript error "A problem ocurred while creating the recover drive". First I used a 16GB PNY in the rightUSB port.Second I tried a 32GB SanDisk in the left USB port. What do I do now? The laptop appears to be working.    

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RELEVANCY SCORE 66

Sorry for the cross-post but thought it best to post a new topic to be specific.Following on from this topic... Are there any 120S variants that have eMMC and the M.2 port? Unless some variant shipped without the M.2 connector, I would suggest all of them have it. From the manual, even the 120S-11IAP with HDD variant still looks like it has the M.2 port - not that you can use it (the battery appears to interfere). In fact, if all variants ship with the M.2 connector, then the only variant that cannot use the M.2 port would be the 120S-11IAP with HDD, yes..?!?! The units without a HDD appear to have an "L" shaped battery pack that occupies the HDD location exposing the M.2 slot.Can anyone confirm whether the 81A5008SAU variant sold in Australia has the M.2 connector and "L" shaped battery pack...?

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RELEVANCY SCORE 65.2

Now I don't actually know if this is the correct subject to put this on, but when I looked for it the settings it said my laptop is an Ideapad 120S-11IAP, so this is close enough. Essentially the title. Usually happens when I'm playing games set in a Google Chrome window (likely HTML urls). Help would be appreciated, as it's annoying as hell to want to peek at a Youtube video and then go back to the game to see my progress has been lost.

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RELEVANCY SCORE 65.2

Sorry for the cross-post but thought it best to post a new topic to be specific.Following on from this topic... Are there any 120S variants that have eMMC and the M.2 port? Unless some variant shipped without the M.2 connector, I would suggest all of them have it. From the manual, even the 120S-11IAP with HDD variant still looks like it has the M.2 port - not that you can use it (the battery appears to interfere). In fact, if all variants ship with the M.2 connector, then the only variant that cannot use the M.2 port would be the 120S-11IAP with HDD, yes..?!?! The units without a HDD appear to have an "L" shaped battery pack that occupies the HDD location exposing the M.2 slot.Can anyone confirm whether the 81A400DNAU or 81A5008SAU variants sold in Australia has the M.2 connector and "L" shaped battery pack...?

A:Possible storage upgrade on Ideapad 120s (81A400DNAU/81A5008SAU)..?

Hi benyamin74,
 
Greetings.
 
Using parts lookup for MTM 81A400DNAU:
Systemboard (part number 5B20P23796 MB 3N 81A4 N3350WIN UMA R4G32G, W/o Battery) no connector port 
   
Battery (part number 5B10P23779 BATTERY 3N 81A4/81A5 32W) is L shaped.

 
Regards
 

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RELEVANCY SCORE 65.2

Hi, I have a new Lenovo ideapad 120s which came with Windows 10. My daughter got a popup for a bios update and clicked without knowing what it was. After the bios update the screen is dark after reboot so I suspect the computer is now bricked. I found a tutorial for resetting the bios by disconnecting the battery, but that didn't work. I was wondering if this model has a way of overwriting the bios via usb (I've seen descriptions of such a solution for other Lenovo models)? Full name / model: Lenovo ideapad 120S-14IAPModel name: 81A5

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RELEVANCY SCORE 65.2

I have seen that on older models with emmc drive, there was an available m.2 slot on the motherboard where you could put in an m.2 drive. Can you do that in the ideapad 120s? I have the 11 inch model with emmc drive soldered to the motherboard. Thank you.

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RELEVANCY SCORE 65.2

I brought my laptop less than 2 weeks ago and earlier today I couldn't use my keyboard I have no idea why as i haven't been into my settings. Are there anyway my keyboard would work again. Is it frozen please I would try  anything that could help thanks Best regards 

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RELEVANCY SCORE 64.8

This IDEAPAD 120S I purchased from Best Buy recently has only 32GB HD. I purchased a 64GB expansion sd card however the update to Creators Update still says "need 8GB free". With a barebones fresh install there is very little free HD space for the update. Thanks,

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RELEVANCY SCORE 64

Hello good day maam and sir! I need help, I am a tech..how to fix bios i accendentaly stop during the update BIOS flashing process...and now thers only light from the power and the left side of battery will flasing lights...Lenovo ideapad 120s-11ap..please i need your support with my problem..

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RELEVANCY SCORE 62.8

Nowhere in the documentation, web site is any info about what kind of controller and hence what size SD cards this model is supporting.Even Lenovo tech support doesn't know that info!I am really hesitant to buy a SDXC card of +32GB only to find out it supports on SDHC cards, thus limited to 32GB... thanks for any useful info, Ralf

A:What kind of SD card controller is in a Lenovo IdeaPad 120S-11AIP? SDHC or SDXC compatible?

Hi ITWorxLA,
 
Welcome to the Community Forums.
 
As per system overview :
IO port: Memory card slot (SD/SDHC/SDXC/MMC)
 
Platform specification:
One microSD Card slot, supports up to 2TB
 
Usually there would be stickers on the box or laptop to indicate the format it also supports.
You can try to find/borrow  a spare 32GB SDXC to test first before purchase.
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 58

error: 0xA00F4244<NoCamerasAreAttached> been on device management and cant find any camera or webcam but the laptop is meant to have integrated camera built in.

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RELEVANCY SCORE 42.4

https://support.lenovo.com/us/en/solutions/ht505322 There doesn't seem to be 120s Fall Creators Update support? for what reason? If I try install Fall Creators Update from USB, does it allow install it or not? Most drivers are easy to search from internet, so not worried about drivers. It has Windows 10 s version by default, but it should be easy to install normal Windows 10 version for it?

A:Lenovo 120s Fall Creators Update support?

Hi runboy93,
 
Welcome to the Community Forums.
 
Similar to other models not listed, system was not tested by Lenovo, and updated drivers may not be available.
It does not however prevent users from exploring the said build but do take note of the limitations that can be a challenge.
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 41.6

Hi all ..  I think my machine picked up a bad graphics driver( not real sure -- it was a update though) , it started BSOD'ing then eventually would only run for a few minutes.  To make a long story short, I decided to just reload it.  The onboard system reset would fail with a black screen and no response after several phases and two restarts.  So I downloaded a Levovo boot media for my PC and still no go.  It makes it thru about %90 of the relaod process, reboots after a cleanup script runs, then gets stuck at a black screen  ( no curser, ctl-alt-del doesnt work ..  nada, deader than a doornail)   Im forced to reset at that point.. then the next next boot never fully loads windows.  I get a error message "the computer restarted unexpectedly ...   restart the computer and restart the installation". I've tried mutilple install/fix processes .. but nothing works.   Anyone else seeing this ?   Any ideas ?  

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RELEVANCY SCORE 37.6

Hi everybody! After clean installing Windows 10 on my Ideapad 700-15ISK the on-screen notifications don't show up when pressing the function keys, e.g. locking the touchpad, num lock or caps lock change (the flight mode button doesn't work at all). Also I can't install some of the drivers from the Lenovo support page, the setups don't start, e.g. energy management driver, flight mode driver, and some others are missing from the site, I can't download the OneKey Recovery app from anywhere for example. Can anybody help me out?

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RELEVANCY SCORE 37.6

Using this post as I cannot figure out how to make a new post of my own.
My Ideapad 320 keyboard is going nuts.  The keys work for a while, then suddenly the "space bar" will add numbers/letters instead of just moving a space.  So it's impossible to use.  Worse, after searching, I"m finding TONS of people with the same thing happening.  Sorry to post here, but trying to figure out how to post on here for the first time is literally like learning Calculus.  Over 2 hours, and I cannot find/see a "New Topic" button or the like anywhere.  Frustrating would be an understatement.  It's as if Lenovo doesn't really want you to be able to figure out how to post.  Would appreciate any help on the keyboard issue.  Laptop is only 3 months old.
 
Moderator note: post moved to its own thread.  Subject edited to match content. Was: Re: Cant boot from usb Lenovo ideapad 320

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RELEVANCY SCORE 37.6

A while back i got a Lenovo Ideapad 700-15ISK (not the Y700 variant i believe) and i really like it. There are a number of problems that really annoy me. For starters, there is a dead pixel in my screen, aswell as a random blue spot.Secondly the battery is really bad. So bad infact that it will not run for longer than half an hour.It also goes from about 80% down to about 10% and then it goes back up, but only to around 70%.The third issue i'm having has to do with one of the fans. It makes a weird noise wich starts to be annoying after a while. Can anyone help me with my issue? Kind regards, jvank  

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RELEVANCY SCORE 37.6

I purchased Lenovo Ideapad z510, and regardless it's poor battery performance I enjoy it a lot it's amazing, how ever I am having those issues and would highly appreciate some tips or help : Whenever I charge the battery it never reach to 100% and when I take it off the charger and use the battery it keeps saying 99% even with no charger on, and does not show warning messages about low battery like 10 % remaning and 7% remaning .. like it used to do in the past and just shuts down..  I tried the battery gauge reset with the Lenovo's Enery Manager app but no luck!  My other question is there speceifc program that can check the fan status? I am afraid it might not be working proberly like before.  And my last question can I buy only specific parts of the keyboard? my cat removed two buttons of my keyboard and it is too expensive to replace the whole keyboard with the backlit because it's working perfectly fine! Thank you.











Solved!
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A:Ideapad z510 problems

Did you find any solution for this? Thanksr

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RELEVANCY SCORE 37.6

I have a idea pad 100-151bd  in devise manager /network adapters/ I have 3 hidden addapters1. 801.11n usb wireless lan card (properties shows as "not connected code 45")  location port#0002.Hub_#0002.2.  microsoft wi-fi direct virtual adapter.  location 12(vwfi bus0)  (properties shows as "not connected code 45") 3.  microsoft wi-fi direct virtual adapter3 location 14(vwfi bus0).  I can currently access wirless routers and hot spots.  I am trying to install a wireless signal booster devise for my mortor home.  the problem is the utility  used for install  gives me a error message saying to connect my wireless lan card.  Does anyone have any Ideas?

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RELEVANCY SCORE 37.6

Hello?? Yes, Im sorry
I dont know how these 'forums' work, my lenovo laptop wont function well so I have to use my phone to do this and I cant find the button for starting a new forum so I had to go and just reply to one
Sir/Miss, Im sorry, I dont have the answer to your problem but may I please leave mine here?? 
So uh... My laptop is a lenovo, it has Windows 10, I just recently updated it but now the 'sleep' button is gone, I cant adjust the brightness, the 'store' button is gone, Ive been restarting it but nothing happening 
There are some tips in fixing this but they wont work either
 
I dont know what to do
My parents say that its nothing and it'll fix itself eventually 
I dont think thats how laptops work... Please help me
Im sorry for infiltrating your forum and I'll delete this when you tell me to
... And can someone please tell me how to make a new forum?? Im sorry again for leaving this here... 
 
Moderator note: post moved.  Subject edited to match content.  Was:  Re: Upgrade Hard Drive on 720.

A:Ideapad 300: problems after update

 @Usagi_Senpai  please tell us what model laptop you have and we'll move your post to the appropriate forum.
 
regards,
Z.

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RELEVANCY SCORE 37.6

A while back i got a Lenovo Ideapad 700-15ISK (not the Y700 variant i believe) and i really like it. There are a number of problems that really annoy me. For starters, there is a dead pixel in my screen, aswell as a random blue spot.Secondly the battery is really bad. So bad infact that it will not run for longer than half an hour.It also goes from about 80% down to about 10% and then it goes back up, but only to around 70%.The third issue i'm having has to do with one of the fans. It makes a weird noise wich starts to be annoying after a while. Can anyone help me with my issue? Kind regards, jvank  

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RELEVANCY SCORE 37.6

My Ideapad 100 delivered with Windows 10 has problems connecting to my wifi (used by a number of other units). Latest WLAN driver installed. It happens very often that I have to restart (normaly once by occasionally several times) to connect. When not connected any network analysis or status reading attempt fails (locks). I cannot get at the network card. 

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RELEVANCY SCORE 37.6

every 10-20 minutes my Lenovo ideapad 100 will either completely diconnect from wifi or a yellow esclamation mark comes up, i trouble shoot everytime and it says the wifi adapter is broken but then it says its fixed for about another ten-twenty minutes and does it again, ive tried all the router resets and other items are fine with wifi, ive also tried uninstalling the wifi components and reistalling and its still doin

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RELEVANCY SCORE 37.2

I purchased this laptop in May of 2012. It's been a great computer until recently the keys on the keyboard have started to fall off and sometimes will not work even when pressed in very hard. I am disabled and mostly confined to the bed so I spend most of my time on this computer. It's to be expected that this is happening as a result of how much I use it. I got a few replacement keys but have not installed them yet. I need to know if purchasing a new keyboard will fix the issue of the keys not working. I found a replacement on amazon for 18.99. The link is here. Will this fix the problem of the keys not working sometimes and the keys falling off? Thank you.













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A:IdeaPad Z570 Keyboard problems

hi Gamer2014,
 
Welcome to Lenovo Community Forums!
 
Z570 has different Keyboard types
Like these
   25011847
   25011852
   25011853
 
Search those Part number online with a lenovo keyword and you'll find all of those for a Z570.
 
Post here you system Modeltype number like this 59xxxxxx and let me check what came with your system.
 
Regards
Solid Cruver





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RELEVANCY SCORE 37.2

Since I opened the box I have had problems with this laptop.  I have seen a lot of people posting issues relating to the video card error - Lenovo has posted a driver solution for some models, but it has not fixed mine yet.  Aside from this error and the diagnostic failing, apps are constantly crashing, screen flashing non-stop on certain websites or doing certain functions, screen blackout, etc.  Hoping this is all related to the video card error and not some additional problem.  Anyone else having these problems?  Any timeline on the fix?  I have been trying to be patient but it's getting increasingly frustrating... especially with a $1000 brand new laptop...

A:Lenovo Ideapad 500-15ISK problems!

I know what you mean... very disappointed as well.

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RELEVANCY SCORE 37.2

I have a Levovo Ideapad U310, PN 59351642, 13.3" Ultrabook. When the power button is pressed, I can hear the CPU fan was on but there was nothing on the screen. I verified that the disk is working. I can attach the disk to my external drive and it is working file. I suspect that the mother board is bad. But I need to confirm this before ordering a mother board replacement. There are other components such as the LCD screen or the CPU itself might be bad. When I turned on the power, I tried to enter the BIOS set up utility by pressing Fn-F2 but there was still nothing on the screen and there was no sounds or beeps. I have tried the "onekey rescue" but this also did not work. Are there any other tests that I can perform to be certain that the mother board is bad and all other components are still okay? Any helps / suggestions are greatly appreciated. Ken

A:Ideapad U310 Motherboard Problems

Same here. Mobo is faulty. Symptoms are- press power and caps lock flashes once- front battery light is on and funtions normally (flashing amber for charging, white for charged)- front power light is white, as normal- power on button is on, as normal- nothing on screen, no backlight, completely black My part number ends with a 7, meaning i5 CPU - so it's not a CPU specific issue but a common issue between models, meaning motherboard or something on the board like the GPU.

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RELEVANCY SCORE 37.2

Just bought this a few days ago.  Whenver I try to get on through GoogleChrome, which I use on other Win 10 Laptop with no issues, it says offline no internet connection.  When I try to get on with Edge sometimes it works, but sometimes won't work at all.  I have several phones, tablets, and other laptop which All get online without a problem all the time.  Using WiFi through Comcast. Any ideas??  Should I hit the panic button and send it back to Lenovo, or see if I just need to give up and get online through Edge icon if that is all that is needed to make it connect?? Thanks very much. 

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RELEVANCY SCORE 37.2

I bought this yesterday and am thrilled, however, I can't get a decent volumn............It's all the way up and you still can't really hear it......and I'm NOT one for super loud levels.

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RELEVANCY SCORE 37.2

STORAGE, DISK HEALTH, BATTERY, OVERHEATING My laptop is 1,5 years old. I think its ergonomic and good to use.  But; Storage is way too low, you have 10gb free space with default apps and drivers,  Each process has become too slow to be done, even though opening browser or file manager. Battery life reduced to 2 hours on internet use. (Only reading)  After 30 minutes of reading pages, keyboard is untouchable (middle part).  I hope these problems are in warranty conditions. 

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RELEVANCY SCORE 37.2

Hello, I own a Z500 IdeaPad, my bluetooth device stopped working, I tried with LSC to see the problem, but it freezes. I tried to reinstall bluetooth using drivers from Lenovo site, but it was useless. i unintalled my old LSC, and downloaded a new one (Iscsetup_x64x34002), ran it, but it says "product detected is not a Lenovo product".Can you help me, please.Thank You.

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RELEVANCY SCORE 37.2

I just received my new IdeaPad 310 15ABR and it seems that the battery has some sort of problem because it lasts around 1h30 (or less!). This laptop was replaced because of this battery but now I think it is a problem with the IdeaPad 310 15ABR series. I was going to calibrate the battery with the aid of Lenovo Settings app, but my version (3.155.0.0) doesn't have the calibration button. How can I calibrate the battery within this version? 

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