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updated simple pass not working windows 10

Q: updated simple pass not working windows 10

updated HP simple pass as requested and now will not run. has been working on windows 10 fine until update!

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RELEVANCY SCORE 200
Preferred Solution: updated simple pass not working windows 10

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RELEVANCY SCORE 82.8

My fingerprint reader has crapped out.  I want to remove the driver and re-install it but I can't find a link to it and HP won't help me do it even though I paid for extended warrentee.  Anyone have a suggestion?

A:simple pass not working Windows 8.1

You should be able to use the W8.1 fingerprint driver from the dv6t-7300, and the simple pass software from the 15t-j100 This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications. File name: sp58900.exe This package contains the HP SimplePass Identity Protection Software for the supported notebook models and operating systems. This software protects identity information and account access using the computer owner's fingerprint. File name: sp64339.exe  

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RELEVANCY SCORE 82.8

Hi, I have Hp Envy 1511 and Simple pass is not working propwerly with Windows 10. I have the latest driver (Validity Sensor 4.5.327.0) and Wiondows Hello enabled, but no luck. Any thoughts?

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RELEVANCY SCORE 82.8

simple pass not working, does not recognise windows password at start to gain access to system, no flashing light, driversin software only go to windows 8.1.How do I reset the lot or reinstall simple pass?











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A:simple pass not working windows 10

follow the instructions for doing it and the reboots and it will work.. i have done a dozen of these now and all working.

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RELEVANCY SCORE 80.8

I up graded to windows 10 and now I find that HP Simple Pass does not work with Microsoft Edge, despite the fact that it continues to work with the windows 10 sign in.Would appreciate any thoughts on how to fix HP Simple Pass to work with Microsoft Edge. Thank you

A:HP Simple Pass not working with Microsoft Edge in Windows 10

Yes, I have the same challenge.  The only work-around for now is to use Internet Explorer

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RELEVANCY SCORE 76

I removed Simple pass and validity software, and I am still required to enter the master password that simplepass asked me to set up, I uninstalled all drivers, and software, and removed all remnants from registry, and I am still required to enter the password at login, i have done the netplwiz thing,  and bios says password is clear, so how do i remove this password requirement that i didnt have before i installed simplepass.

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RELEVANCY SCORE 73.6

I can't logon because simple pass is not working and I don't have a text password.   How do I fix this?

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RELEVANCY SCORE 72.8

Hi, I am using hp envy 15t-ae000 model laptop for a year now, and the laptop seems to work just fine but all of a sudden the hp simple pass fingerprint stopped working. It was working just fine all these days but suddenly it stopped working with the error stating "The device is not connected to the computer. Please insert the authentication device." I looked at other forums and tried their suggessions but it dint work. Any suggessions like what needs to be done would be helpful.  Thank you.

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RELEVANCY SCORE 72.8

Hello, I have a HP Pavilion DV6 Notebook PC with a 64-bit operating system, Intel CORE i5, and Windows 7.I've had this laptop for about two years, but recently it's been giving me grief when I try to log in with my Simple Pass. I had two fingers registered and neither would work, so I deleted them and tried to register them again. But now "It looks like you're having some trouble. Would you like to try again?" keeps popping up and my fingers won't register.HELP .

A:Simple Pass on HP Pavilion dv6 Notebook PC Not Working!!

Please, if anyone has some advice, I'd be opened to trying it out.

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RELEVANCY SCORE 72

Hello everyone, Since long time back the SimplePass (finger print reader software) stopped picking up the passwords I am entering in browsers pages. It seems the extensions are not working anymore. The Windows log in is still functionig properly but not the in websites. I feel like I am having an important feature in my Notebook that is kept idle and not fully utilised.  I am running SimplePass ver. 5.4 and Windows 10 x64. Is there a way to make this software into functionagain ? If not, is there any other trusted software that can be used instead. Thank you all.

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RELEVANCY SCORE 67.6

How do you Update from Windows?

A:Hp Simple Pass on Windows 10

@Familotel? The following assumes your computer is a consumer grade notebook and NOT a business notebook. Windows 10 comes installed with Windows fingerprint logon software -- from Microsoft. Once configured with a PIN number to allow access to the fingerprint portion of the logon, Windows 10 Logon can log you into your computer account using the fingerprint scanner. SimplePass might be offered for your computer from your computer's website support page for Windows 10.  If the program is not at your computer's website support page, you can still download a copy of the program from HP. If you have never had SimplePass on the computer in the past, you want to install and run the latest version of the Series 8 HP SimplePass program. If you used run HP SimplePass on your computer, then you want to install the latest version of the HP SimplePass program in the same "Series" as you have used in the past. There are two separate (and unrelated) SimplePass program sets: AuthenTec Series 6 HP SimplePasssp63224 HP SimplePass V6.0.100.276 Win7-8 Softex Series 8 HP SimplePasssp71729 HP SimplePass V8.01.46A W7-W10 32/64bit  In addition to the program itself, you will need the Validity Driver that supports the fingerprint scanner built into the computer.  SimplePass talks to the Validity Driver -- the driver talks to the fingerprint hardware. If your computer is new (not migrated to Windows 10), you likely already have ... Read more

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RELEVANCY SCORE 66.8

I was using the finger print scan until I upgraded to windows 10.  It simple gives me error messages now or will not scan to the registered web site.  The last error was OpBH054.  What do I do to resolve ths issue.Thank youI

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RELEVANCY SCORE 66.8

Hello everyoneFirst of all, let me say HP is terrible in support! I have a Envy 15-k010ne . it's working fine but there is a problem with finger print sensonr. I installed last driver and simple pass software from HP website ( recommended by automatic identifier tools there) . finger print sensor is blinking continuously! When I open start menu or a new window it stops but if I close everything it again starts to blinking!  Again, if I lock the laptop , it countinisly blinks !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! blink blink blink blink blink blink blink blink blink blink blink blink blink blink eveytime !!! I remmember this problem after installing windows 8 and 8.1 and after windows 10 ( last build) it's still walking on my brain!! 

A:HP Simple Pass Issue with windows 10

Hi, Please try  to Install the HP ProtectTools Security Manager  ftp://ftp.hp.com/pub/softpaq/sp63501-64000/sp63727.exe  Regards.

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RELEVANCY SCORE 66.8

I recenlty had a virus removed from my Hp pavilion laptop and along with it my Simplepass finger scan was removed along with other apps that i was able to recover. I just cant seem to Get my Simple pass back! Can someone please help me?

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RELEVANCY SCORE 66

hi i got mouse flashing with waiting circle,cant play games,tryed the youtube fix for simple passut cant even get simple pass to load it tries but closes

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RELEVANCY SCORE 66

Had to reinstall windows.  Simple pass did not reinstall.  How do I reinstall simple pass.

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RELEVANCY SCORE 66

Had to reinstall windows.  Simple pass did not reinstall.  How do I reinstall simple pass.

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RELEVANCY SCORE 66

hp simple pass does not working in windows 10.how can i fix it. (HP ENVY m6-1201tx Notebook PC)

A:hp simple pass doesn't work in windows 10

@hp_envy_m6? You have to first get the Windows logon fingerprint setup in place and enabled. Windows 10 requires that you assign a PIN number in Settings > Account > Sign-in options to enable access to the fingerprint scanner. Create a Restore PointConsider that if you manage to lock yourself out of your computer, it can be unpleasant and hard to fix.  If you like, create an additional local account on the computer with administrative privileges.  If you do manage to mess up your main account, you can still log in and fix whatever went wrong.Assign the PIN > enable and enroll fingerprintsReboot and log in If the fingerprint login does not work:Reinstall your fingerprint Driver:File name: sp58869.exe Release detailsReleased: Sep 24, 2012Version 4.4.234.0 Reboot and log inSettings > Sign-in >> Remove (delete) the enrolled fingerprints > enroll fingerprints (can be same fingers)Reboot again and log in After you get the Windows logon working, you can consider using HP SimplePass... Decide which version of the HP SimplePass program you need / want to use:   If you have an old Export backup of the Series 6 HP SimplePass file (.tsd), you can try to install / use the older AuthenTec Series 6 HP SimplePass prgram.  In some cases, this version of the program will work on Windows 10.  Sometimes. If you have an old Export backup of the Series 6 HP SimplePass file, AND you are willing to re-e... Read more

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RELEVANCY SCORE 65.6

Simple Pass fingerprint reader has stopped working. I used to be greeted by a flashing reader LED. That no nonger happens. Suggestions for restoring functionality, please.

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RELEVANCY SCORE 64

How do I restore my simplepass readerI do not have a backup disk for password resetI like the simple pass reader betterI can't even get into my computer all I have is the please reset password screenPlease help me thanks

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RELEVANCY SCORE 59.2

i am trying to use HP Simple Pass on my new laptop and the instruction say that I should just navigate to a desire website and enter my logon and password and Simple Pass will remember it... This is not working. There has not been any "pop-up" that asks if I want Simple Pass to remember my information when I got to any website. Do I need to change a setting somewhere to  permit Simple Pass to ask when I Navigate to a desired web site? Any help is appreciated.

A:HP simple pass

Hello jennshp, Welcome to the HP Forums! I understand Simplepass is not working properly. I will do my best to help, but I first require the following information: 1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your notebook product number 2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system. 3. What version of Simplepass are you using? 4. Have you installed any new software or drivers on this computer, before the issue appeared? Thanks, and have a great day! Mario




I worked on behalf of HP.

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RELEVANCY SCORE 59.2

I AM TIRED OF THIS ISSUE! EVERY SINGLE TIME MY BROWSER UPDATES, THE SIMPLE PASS STOPS FUNCTIONING. WHY HP, WHY IN THE HELL YOU MAKE AND SELL PC'S WITH SOMETHING YOU DO NOT CARE ABOUT???? DO YOU MAYBE REALIZE THAT PEOPLE BUY THIS KIND OF PC BECAUSE OF THE FEATURE OF FINGERPRINT SCANNER???? I AM TIRED OF LOOKING FOR ANY KIND OF STUPENDOUS SOLUTIONS, DISABLINGS AND WORK AROUNDS! YOU SELL PC WITH A SCANNER, YOU SHOULD BE UPDATING TO ALL OF YOUR CUSTOMERS! FIREFOX 48 -- NOT WORKING WINDOWS IE - NOT WORKING MS EDGE - NOT WORKING CHROME - NOT WORKING WHAT GIVES????!!!!

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RELEVANCY SCORE 59.2

When I try to login by punching in my 4 digit code a pop up screen comes up asking for a simple pass password. At first I thought it was asking for a new password because that's what it says But when I did that it says the password is wrong. So I entered my Microsoft password and the password to the email that is linked to my laptop and even those didn't work. I never signed up for this simple pass so I have no idea what it is. One person said to press exit at the main screen and a menu will pop up which asks if I want to reset my PC. When I press esc, nothing happens. I cannot get around this and it's driving me crazy. The only thing I can do is shut off, put to sleep, or restart my computer. I don't care if I have to reset my PC as long as I can get into it. Someone please help!

A:Simple pass

Hi, Try the following. Shutdown the notebook and leave it like this for 10 seconds. Tap away at f11 as soon as you press the power button until you see a 'Windows is loading' message. On the next screen, select your Keyboard Layout and on the following screen, select Troubleshoot. Select 'Advanced Options' and then select System Restore. Click on your Operating System and then wait until the System Restore window opens. Pick a restore point at least 24 hours before the issue with SimplePass first occurred and then proceed with the system restore. When complete, the system should boot into Windows as usual - if it does, open windows Control Panel, open Programs and Features, right click the entry for HP SimplePass and select Uninstall to remove the software. Regards, DP-K

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RELEVANCY SCORE 59.2

On my H.P. Envy 15 j100 select,  non touch,  the simple pass kicks back a message saying, a referral was returned from the server. What does that mean and how do I do I fix it?  I already tried to reinstall the drivers, but the message still pops up.

A:H.P. Simple Pass

Far0ne wrote:On my H.P. Envy 15 j100 select,  non touch,  the simple pass kicks back a message saying, a referral was returned from the server. What does that mean and how do I do I fix it?  I already tried to reinstall the drivers, but the message still pops up.Hi, Whats the operating system you are using? Windows 7 or Windows 10?When did the problem started?What are the things youve tried so far to fix it? Regards





"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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RELEVANCY SCORE 59.2

My computer crashed and I replaced the hard drive.  I want to reinstall HP SimplePass.  Can anyone help?  I do not want to pay for something that I already had.

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RELEVANCY SCORE 59.2

On my H.P. Envy 15 j100 select non touch the simple pass kicks back a message saying, a referral was returned from the server. What does that mean and how do I do I fix it. I already tried to reinstall the drivers, but the message still pops up.

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RELEVANCY SCORE 58.4

I want to change my setting in Hp simple pass. To do this I go to control pannel and then click remove finger print data in hp simple pass program. It requires from me "swip to sign in". But I can't do it. What I can do??(I update all features and I can't get setting page in my hp simple pass and I also don't know any pin numbers and also didn't do any finger print enrollement correctly)  

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RELEVANCY SCORE 58.4

I have the windows 8 installed on my hp pavilion dv7. I am unable to get my simple pass fingerprint reader to work. I have uninstalled it along with the drivers, and have reinstalled the drivers and the programs to make it work, but windows 8 still will not recognize it. states no management program associated with this .

Any help would be appreacieated.

A:Simple Pass for fingerprint

My wife has the exact same laptop. I was able to get it to work by going to the biometric options (go to start and just start typing it, you should see it) and enrolling it. It'll take you through a whole setup process. I think she had to scan each one of her fingers before it considered it enrolled. From then on, it's worked great!

tim

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RELEVANCY SCORE 58.4

I tried the recovery disks nothing is working my screen keeps insisting that I type in a password in stead of using Simple pass LED to get into my computerNow what???

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RELEVANCY SCORE 58.4

I updated the hp simple pass, yesterday and it is not working now. how do reinstall since it not working? I do not have a fingerprint reader, used it for keeping track of passwords and being able to log on to websites I visit regularly, Please help 

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RELEVANCY SCORE 58.4

I have a new HPTouchsmart 520 and have used the Simple pass when it has asked me to remember logins.  Now I have an incorrect login but Simple pass uses it then the page disappears before i can change it to the correct one.  I think I want to get rid of it altogether as I use Roboform quite successfully.  Help please!  I am having several probs with this Win 7

A:How do I open HP Simple pass/

Hi irishmuggins:          Nice question. Found it in the control panel. That is where you you excess it from. Open control panel and click on View by: Change it from category to large or small icons. Then you will see it listed. My freind says it doesn't work half the time. I do not  use mine at all. Good Luck.

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RELEVANCY SCORE 58.4

How do I reset my "simple pass reader "I do not have a reset disk to reset passwordI cannot get into my computer at allTried everythingThanks

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RELEVANCY SCORE 58.4

I have the windows 8 installed on my hp pavilion dv7. I am unable to get my simple pass fingerprint reader to work. I have uninstalled it along with the drivers, and have reinstalled the drivers and the programs to make it work, but windows 8 still will not recognize it. states no management program associated with this .

Any help would be appreacieated.

A:Simple Pass identity

It's an Alpha version and therefore not a complete full version.

There are a lot of things not included in this build. The beta build should be better, chances are the entire full system won't be released until RC.

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RELEVANCY SCORE 58.4

Whenever I open a page where I need to log in to open my account, be it Gmail; Facebook or any other site, a small window titling “HP Simple Pass 2011 - *****”(name of site where * has been shown e.g. “accounts.google.com” when I open gmail page” pops up and ask for my Windows Log on Password every time.
To remove it I either need to input my Windows password or have to cancel by clicking “x” on tight hand upper corner of the pop up window.
I have disabled Validity Sensors (WBF) (PID =0018) under “Biometric Devices” of device Manager but it did not work.

I don’t want to uninstall “HP Simple Pass 2011”

Please help me to get rid of this disturbing element.

I am using a HP Pavilion dv6 laptop with Windows 7 genuine software.

Thanking you,
Agmeco
 

A:HP Simple Pass 2011

I'm not familiar with Simple Pass, but can you open the program and change its settings?? Perhaps there's a setting to disable it.
 

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RELEVANCY SCORE 58.4

this pc has hp simple pass on it. (windows 7). i upgraded to windows 10. is there an upgrade for simple pass.

A:simple pass update

Hi, Please use the following solutions:     http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Hp-Simple-Pass-on-Windows-10-Sol... Regards.

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RELEVANCY SCORE 58

Hp Simple Pass Identity Protection finger print reader works but does not unlock windows 10 64bit, is there updated software for the fingerprint reader?

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RELEVANCY SCORE 58

Hi,
Simple pass is not scanning my finger as the Windows has stopped this device because it has reported problems. (Code 43).
It happen before too. Please tell me how to get it working again.

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RELEVANCY SCORE 58

Hi everyone!
I am new member in this forum and this is my first post. so I am sorry if my question is not relevant to the forum.
When I open my some websites i always get a message below address bar saying "simple pass has crashed" than the whole system gets slower.I do not have any idea about the problem.
I would appreciate If any one could explain me with this?
thank you.
 

A:Solved: simple pass has crashed

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RELEVANCY SCORE 58

I suffered from a hdd crash, so I had to get my apps back, but I can't see to get Hp Simple Pass back.Please I need the download link to get Simple pass, the ones on this page are not helping.

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RELEVANCY SCORE 58

I have a HP DV6-6120us laptop, purchased less than 3 months ago. My HP Simple Pass validity sensor suddenly stopped working. I looked in the Control Panel in my Device Manager and located the biometric device as Validity Sensors (WBF) (PID=0018). I checked the status of the device and received this message:  "Windows has stopped this device because it has reported problems. (Code 43)."  I checked to see if the driver needed updating, but it appears I have the latest version. What do I do now to restore my HP Simple Pass to working order? The version I am running is 4.3.118.0. Thank you.













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A:HP Simple Pass 2011 problem

Welcome to the world of HP SimplePass 2011 / 2012. OK, Take a look through the forum and you will find a great many (MANY) entries on HP SimplePass 2011 / 2012. There is also a replacement for the HP version called EgisTec SimplePass that some folks have used with success. The system on which SimplePass 2012 is/was loaded is in the shop for webcam repair so I cannot comment or experiment on it for you regarding the error code 43.  I did find this after some looking around... Error code 43 may have a USB flavor - You may be suffering from Validity Sensor (driver) problems.  The fingerprint hardware mechanism may have failed - unlikely in a new system. The software is likely trashed for a similar reason that HP SimplePass has failed for everyone else - it is fussy software and is prone to driver problems. It is not a lot of fun right now - everyone misses Digital Persona.  Smiling. You are updated as much as you can be for HP SimplePass 2011.  So, what to try. An Idea:If you can get into SimplePass, do so and get it backed up - you need to make sure you have your web cards backed up.  (I can help if you don't know how to do that.)After you get SimplePass backed up, remove it.Then, clean your registry.  If you don't have a registry cleaner, CCleaner is a good one, else find and use one of your choice.Reboot, even if you are not told to do so.  Windows likes it when we reboot. Next:You could upgrade t... Read more

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RELEVANCY SCORE 58

How can I get the Simple Pass function to work?

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RELEVANCY SCORE 58

I got a new laptop and everytime i put in my Microsoft Account password it keeps saying¨Access to Windows cannot be granted until you authenticate with all your required devices.¨ I have no idea what other ¨devices¨ its talking about. And please note i have no idea what a ´simple pass´ is either. Please help.

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RELEVANCY SCORE 58

Last week I could use my fingerprint to login to my HP Pavilion Envy dv6 - this week my simplepass does not exist for my fingerprint.  What happened to it - I went into the program settings for my 'simplepass' and the option for my 'windows login' is blacked out.  (the box is there - but no way to 'check' it)   what happened between last week and this???

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RELEVANCY SCORE 57.2

My Envy laptop came with a fingerprint reader, surprise, cool, I activated it. Nice for logging in at startup. But I want it to stop asking me if I want it to remember my passwords, I don't, ever. How do I do this?  It should be an obvious and easy option, not something I have to search for.

A:Simple Pass, please stop asking me to remember passwords

Hi Doug,

 

What is your product number and operating system?

 

 

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RELEVANCY SCORE 57.2

Hi, After upgrading to Win 10 Home, the Simple Pass Version 6 worked. However, it is not working on the MS Edge browser.It is only working on MS IE 11.How to let it work on MS Edege browser.

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RELEVANCY SCORE 57.2

Hi.
I have a HP pavilion dm4 laptop, with SimplePass 2011 installed and working.

I know about adding websites into SimplePass to authorize and open sites. But want to know can we add our own application into Simple Pass ?
There are only default applications : Windows Live, Paint etc.

Btw I want to add Chrome.

Or any other application/software which can lock access to browsers. Really need that.

Any help will appreciated. Thanks.

A:Setup Application in Simple Pass 2011 (HP)

Hi there .. You can Add and manage a new application or web site In the Password Manager .. The Link below explains how to do it

Using HP SimplePass Fingerprint Reader (Windows 7, Vista) | HP? Support

If this is not what you are after . Then i don't think it is possible

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