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Can’t connect to WIFI (Windows 7)

Q: Can’t connect to WIFI (Windows 7)

Hello,
I put the hard disk of my old Laptop into my new one and now I am unable to connect my WIFI to my Laptop since it?s a very old version of Windows and I don?t know my way around anymore. (Windows 7 Home Premium)
kind regards,
Sarah

RELEVANCY SCORE 200
Preferred Solution: Can’t connect to WIFI (Windows 7)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Can’t connect to WIFI (Windows 7)

That will not work, one needs to have the different drivers for the new machine within the OS that is on the old drive.
Did you remove the new drive that was in the new laptop?
If not, what steps did you take to add the old drive to the new laptop?

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RELEVANCY SCORE 74.8

My Acer TravelMate P255-M won?t connect to my home wifi. Can someone advise me how to fix this problem!
 

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RELEVANCY SCORE 72.4

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4090 Mb
Graphics Card: ATI Mobility Radeon HD 4650, 1024 Mb
Hard Drives: C: Total - 610377 MB, Free - 38030 MB;
Motherboard: Acer, JV50
Antivirus: Microsoft Security Essentials, Disabled
 

A:Acer Aspire 5738ZG can´t connect to WIFI.

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RELEVANCY SCORE 71.6

Hello!
Ive Acer Aspire 5738ZG Laptop using Windows 7 Professional.
Recently my Laptop hasnt been able to connect to my WIFI.
Which other laptops I have internet connection.
I get the following message-The card wireless network connection is disabled
Can you halp me.
 

A:Solved: Acer Aspire 5738ZG can´t connect to WIFI.

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RELEVANCY SCORE 60.8

I followed some instructions that brought me to the Windows IP Configuration on the notebook. I don?t know where to go from here. What do I do with the results? I feel like I have opened Pandora?s box
 

A:Can’t connect to Internet (Moved from Windows Vista forum)

Welcome!

Judging from what you have wrote, you are not able to go to the internet on a laptop/notebook? These machines are usually wireless so to confirm:

You have a wireless network in your home/work?
If so are you able to see it in the wireless network list (typically on the bottom right, in the signal bar icon)
If you are able to see the network, what happens when you select it to connect?
 

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RELEVANCY SCORE 55.6

my laptop is not displaying any available networks even though all my other devices are connected. Here is a picture to view
 

A:Wifi can’t turn on

press the wifi button to turn it on now
 

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RELEVANCY SCORE 55.6

No operation can be performed on wireless network connection while it has its media disconnected windows xp
 

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RELEVANCY SCORE 55.2

Hi All,

I am new to this forum..few day agai got to know that I can make my Windows 7 Laptop a HotSpot via Virtual WiFi...so I tried to make my laptop hotspot and the same can be detected from my iPhone also...i can connect connect iPhone to my laptop...but i cant access any internet..
i have also tried putting off my firewall but with no use....
can somebody help me out with the same?
 

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RELEVANCY SCORE 54.4

I know little to nothing about computers but I?m going to try to explain this to the best of my ability.

So a few days ago, my computer was working perfectly normal, but all of a sudden, it can?t find my WiFi network. It shows a bunch of other networks but not mine. I have windows 10. I?m not sure what could be causing this, but I have no access to internet. Please help me.
 

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RELEVANCY SCORE 54

I don?t know how to connect my mobile hotspot to my pc. Any help?
 

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RELEVANCY SCORE 54

My son built his own gaming pc. He already downloaded windows 10. But he cannot connect to our internet. He tried downloading some drivers online, but we weren?t sure what to download. Now he has a bunch of random drivers on it, but still can?t connect. Can you help?
 

A:Can’t connect to internet

Tell us the exact Motherboard in the PC then we can look for Network drivers for it.
Is it a wired Ethernet connection to the modem/router or wireless ?
I assume it's 64 bit Windows 10.
 

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RELEVANCY SCORE 54

I followed some instructions that brought me to the Windows IP Configuration on the notebook. I don?t know where to go from here. What do I do with the results? I feel like I have opened Pandora?s box
 

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RELEVANCY SCORE 54

I?m having problems connecting to my wireless internet. This problem just occurred tonight after having laptop for months. Not sure if I inactivat d it by mistake. Help!! 

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RELEVANCY SCORE 54

Hello,

Whenever I connect to the internet, no matter what the website it says ?There is a problem with this websites security certificate?.

Please can someone help? I?m not great with computers

Thank you

Ali
 

A:I can’t connect to the internet

whats the date and time on the computer
 

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RELEVANCY SCORE 54

Hi,

HELP!

I?ve been having a strange problem I cannot seem to solve.

My computer all of a sudden last week stopped displaying any webpages/connecting to the internet. It says it is connected (signal strenght/connection= excellent) but it won?t actually connect. Not to IE (7), but not to anything else either. The problem is both for the wireless as well as through the cabel connection.

I?m sure the problem must be the computer and not the internet though, because on my friend?s computer it works fine. I have tried to put all the settings the same as on his (gateway, dns, network mask).

I have already tried to reboot the computer.

I have tried to renew/reset the IP-address numerous times, but am not sure this is working right. I have manually tried to set it (same as the computer that does connect, except for the last two digits).
But when I do it through Run it will let me release the IP-address, however when i try to renew it tells me

?An error occurred while renewing interface Local Area Connection: An operation was attempted on something that is not a socket.?

I have also tried to reset WinSock.

It will not ping either, I tried yahoo.com and 66.218.71.198 - it tells me Destination host is unreachable.


The last windows diagnostics I have are as followed;



Last diagnostic run time: 11/20/09 17:18:55 WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsoc... Read more

A:Can´t connect to the Internet

Go to internet explorer 7 or 8 in address bar type 192.168.1.1 then put admin admin if does not work put admin password. Have a nice day !!!

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RELEVANCY SCORE 54

I?ve been able to connect my pc to same wifi network about 1 year now, however one day suddenly it just won?t connect. All my devices are able to connect to the same network and from same the location of where my pc is. I?ve reinstalled my network adapter and still doesn?t work. My tech friend also has no clue of my it won?t connect. I?m able to connect wirelessly to my mobile hotspot but I?m not sure about other wireless networks. Please help ASAP, thanks very much
 

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RELEVANCY SCORE 54

I tried connecting a second monitor that I know for sure works to my other monitor, but it just keeps saying ?check video cable? and is not detected at all. I did all the driver updates and everything, but still no luck.
 

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RELEVANCY SCORE 54

Can?t use my broadband connection after setting up wifi router. Please Help.
Hello guys! I?m running Vista Ultimate SP1
I?m using an ADSL connection with PPPoE name and password. But I want to set an independent wifi for my laptop and iphone.So I purchased Corega WIFI router, but I cannot set it up correctly. When I?m not using my main pc and logging in to wifi with laptop I can go to my wifi router set up page se automatic settings it asking me to set up myPPPoE name and password ,can connect to internet.
But I cannot use my broadband connection on main pc.I guess because my wifi using my user name already. I know need to set up IP address manually on wifi router but how and what address to use no idea .Please Help if you can. Thank you for your time.



Microsoft Windows [Version 6.0.6001]
Copyright ? 2006 Microsoft Corporation. All rights reserved.

C:\Users\SERGE>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : HOME-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter Broadband Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadband Connection
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 123.254.57.227(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255... Read more

A:Can’t use my broadband connection after setting up wifi router. Please Help.

Hi,

It sounds like you just need to do a power cycle. To do that just follow these instructions:

First shutdown your computer. Next unplug the power cable from the back of the router and modem.

Second let everything sit for 1 to 2 minutes.

Third, plug the modem back in to the power cord. Let it power all the way up. Next plug the router back in, and let it power back up.

Last turn you computer on. Let it also power up. Next you will need to connect to a network. To do this you will need to make sure that your wifi is turned on. It usually turns on automatically, or there should be a switch to turn on.

After it is turned on you will see an icon near the clock that you can click on and then choose a network from. Once you are connected to a network open your browser and see what happens.

Cheers!

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RELEVANCY SCORE 53.6

This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website?s owner.
 

A:Can’t connect securely to this page

Please provide the URL of the site in question so we can test it.
 

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RELEVANCY SCORE 53.6

Just traveled to another country (idk if that?s something that got to do with it) and I?m trying to set up internet network, but fails. It doesn?t let me connect to a network at all on my windows 10 pc. Yet I connect the same network to my phones and they work. I have tried to disable my antivirus, but that doesn?t seem to help. Anyone help?
 

A:Can’t connect to network on pc but can on phone

Can you see any networks?
 

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RELEVANCY SCORE 53.6

yesterday i installed windows 8.1 , because my windows 10 was corrupted .  After successfully installation i am unable to connect wifi. so please let me know how can i connect internet by using wifi.

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RELEVANCY SCORE 53.2

I restored my computer three little weeks earlier. Now no internet
 

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RELEVANCY SCORE 53.2

I’m using Vista 64 and in the Network explorer I see the computer names (2 XP computers A and B) come up.
For XP computer A I can see the shared folders.
But for XP computer B, it just shows the computer but I can’t open it.
It says: “Windows cannot access \\B. Check the spelling of the name. Otherwise, there might be a problem with your network. To try to identify and resolve network problems, click Diagnose.”
And of course that button does not help.

But I know the network is working because using B, I can access other network folders on A and the Vista machine. But not the other way around.
 

A:I can’t connect to an XP computer’s shared folders

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RELEVANCY SCORE 53.2

I have two W-XP computers basically setup the same thru a router to Cable.
My old one will connect to a site containing a pdf My new one wont But it used to ??

So far Ive tried disabling NIS 2006 and that didnt help.
Could this be in the Adobe upgrades Ive added lately ?

Here's one example .... http://eq1.download.acronis.com/pdf/TrueImage9.0_ug.en.pdf
I get the "Page cannot be displayed" error.

Any Ideas where to look next ? before I start ripping out programs ?

Many Thanks.
Jay
 

A:Solved: Can’t connect to Webs containing pdfs.

Making headway ...
I ripped out Acrobat, reconfigured my File types to use Reader 7.0.7 .. and it's working again.
 

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RELEVANCY SCORE 52.4

Cant connect to wireless network after system restore. It doesnt show up. Drivers seem ok. I tried to connect with a dongle but that ddidnt work either. Heres the basic info:

OS Version Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count 4
RAM 3766 Mb
Graphics Card Intel(R) HD Graphics, 1755 Mb
Hard Drives C Total - 463525 MB, Free - 312299 MB;
Motherboard Acer, Aspire 5742
Antivirus avast! Antivirus, Not Updated
 

A:Can´t connect to wireless network after system restore.

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RELEVANCY SCORE 52.4

Think there is a new virus going around messing up the settings whereas you can not connect to the internet using any brower. It says I can not connect using ports 80, ect.

I disabled my windows firewall and still nothing

Torrents still work.

Anyone know how I can fix this, reps for life.

can?t connect using HTTP, HTTPS, or FTP. says the iexplore diagnostics

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RELEVANCY SCORE 52.4

I just installed a D-Link wireless router (DI-524). The network shows up with a strong signal when I do a site survey from my laptop (Dell Latitude D400), but it wont connect to it. Ive tried connecting using both the PCs built-in wireless card and also the USB wireless adapter (DWL-G122) that came with the D-Link kit, with no luck. Other relevant facts:

--I have no trouble connecting to other networks with the built-in wireless card
--Tried changing my network's channel; didn't help
--Im sure I typed the WEP encryption key correctly
--Laptop is only 3 ft. from the router, no barriers or interfering devices present (2.4Mhz phone, monitor, etc.)
--Router has the latest firmware upgrade
--Tried several network mgt. utilities (Dells, D-Links AirPlus, Network Magic), including their repair network features

Im stumped. Can anyone suggest anything else I might try?
 

A:Solved: Strong network signal but can’t connect

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RELEVANCY SCORE 52.4

I have an N300 wireless USB adapter and I successfully connected it to my router but now it can?t connect to the internet , can anyone help please I really need it to work it?s important !
 

A:Can’t connect my N300 wireless USB Adapter to the internet

Your router is not connected to the internet. Contact your ISP (Internet Service Provider) and ask them when they will have you back online.
 

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RELEVANCY SCORE 51.6

About a week ago, our cable internet connection went out. Before I had a chance to reboot the modem & router, my 11 year old decided to completely reset the router to factory settings! Ugh! This caused several issues: my home network is now gone, only a unsecured factory network is available. When I try to plug my laptop into the router via ethernet cord (in order to login to router and setup secure network) my computer will not recognize the router and won't connect to internet. I tried troubleshooting with my cable provider and they say it's in my computer (IP address will not reset) and he recommended I replace my network card. However, today when I brought my laptop to work, it will instantly recognize the wifi at work. So is it really my network card that is causing issues? Please help, I'm desperate and not tech too tech savvy!

Details:
Linksys wireless router
Charter cable modem
Hp pavillion dv6 laptop with Windows Vista OS
 

A:Laptop won't connect to home wifi but will connect to work wifi

Did you figure this out?
 

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RELEVANCY SCORE 49.2

I just had my laptop reformatted and downgraded from w8 back to w7.

My w7 is home premium.

I've searched for the problems and also done a youtube video where it shows to double check the driver is enabled and the wlan something on the services is also started.. All seems good.. i just can't connect.



P.S. i just went into the router webpage and saw i saved this laptop's ip to block... -.-

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RELEVANCY SCORE 49.2

I have a mobile wifi device which functions fine on other devices. However on my PC (windows 7) although it recognises device on control panel when I enter user name and password it shows error 651. any ideas for a computer ignoramus
 

A:windows 7 cant connect wifi

Reinstall the network cards drivers....you can get them from the pc manufacturers website
 

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RELEVANCY SCORE 49.2

Hello all,

I need your help for my problem on my Windows 8 Laptop. I can use 8 digits password for my Laptop (Win 7 & XP) but, on windows 8 that said incorrect PIN.

I hope i can fix this problem.

A:Trying to connect WIFI on Windows 8. But..

Hello YogiSu, and welcome to Eight Forums.

If you are trying to connect your Windows 8 PC to a wireless network, then see if the tutorial below may be able to help.

Wireless Network - Connect To or Disconnect in Windows 8

Hope this helps,
Shawn

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RELEVANCY SCORE 49.2

Title says it all.

Anyone know how to do it?

A:Allow Windows 10 Pro to connect to only one WiFi?

Title says what?

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RELEVANCY SCORE 49.2

so heres my problem,

my laptop cant connect to wifi in Windows XP, but it can when i boot into Linux.
i have formatted and reinstalled Windows XP and the drivers for wifi but the problem remains.
i am using the latest drivers.

iam using linux right now and it is working fine.
but in windows XP i can see the list of networks, when i click connect, it doesn't connect.

my wireless card is the intel pro wireless 2200bg

xirrurs screenshot
http://i40.tinypic.com/153socg.jpg

thank you
 

A:cant connect to wifi in windows xp

looking at xirrus - no wireless signals - and it cant find an adapter

{Device Manager}
Post back the results in device manager
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X
------------------------------------------------------------------------
 

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RELEVANCY SCORE 49.2

I usually use the internet in 3 locations on my laptop and till a few days back the laptop would connect fine to all 3 wifi networks. However, out of the blue my laptop stopped connecting to the wifi at location A and B, and still connects fine at location C. Other laptops and phones still connect fine to the wifi at location A and B, there's been no change in the software on my laptop since before the problem and I've run a system restore too to back when it was working, with no luck. I've uninstalled and reinstalled the adapter driver, also cleared my saved network locations and tried to connect again. Any other suggestions?
 

A:Error "Windows was unable to connect to ABC" when trying to connect to ABC wifi.

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RELEVANCY SCORE 48.4

I have a problem with my windows 1064 bit hp, I can't connect to Wi-Fi in my school as others have been connected. When I try " can't connect to this network" . Also I can't find Bluetooth on it. Any help for me? HP Intel Celeron N3050 1.6ghz.

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RELEVANCY SCORE 48.4

Hi,

I am trying to connect to WiFi on an old laptop of mine but every time I try to, I can?t enter the full password. My password is 10 characters long and the ?PIN? entry only allows upto 8 characters to be entered. Any ideas?
 

A:Cannot connect to WiFi on Windows Vista

Maybe the PIN field scrolls sideways and you can actually fit in a 10 character key.
 

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RELEVANCY SCORE 48.4

I have a laptop running Windows 8. It does not connect to the WiFi at my university (connects to other networks) and I have been trying to find out the problem for some time. I have tried using Google, but have had no luck. Just yesterday I took my laptop to the IT department where they did a bunch of stuff, but none of it worked. They said it was probably due to a virus. Can you guys help me to find what the problem is?

A:Windows 8 laptop can't connect to WiFi

Have you tried to reboot to safe mode with networking and try to connect then?

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RELEVANCY SCORE 48.4

Pc wont connect to wi fo router ... router is fine as has other connections working ok... connection was working fine until a few days ago...
 

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RELEVANCY SCORE 48.4

Hi,

I am experiencing a problem with my Windows 8.1 Laptop connecting to the local network through wireless. Here is what I have tested/know:

When I use the W8.1 laptop and try to connect via WiFi to my home router I can either never connect (90% of the time) or the connection is very slow and drops after a short time (10% of the time).Problem has been apparent for a month or so but seems to be getting worse.If I set up my 4G phone as a WiFi Access Point I can connect to internet via W8.1 Laptop without problem.If I connect the laptop via a cable to my home router there is also no problem.The problem seems worse when I am on battery power but also exists when plugged in (but I cannot confirm this, just something I have noticed).

There is an Android phone, iPhone, Nexus, Kindle and a Windows 7 laptop (on it now) in the house all able to connect fine via WiFi to my home router.The problem exists even if I disable all above devices (I can check my router and see no devices are connected via wireless).I have used a WiFi Scanner to confirm there is no other network using the same channel.On the W8.1 Laptop I have tried to forget the network and reAdd it. I have also run ipconfig /renew but nothing is able to get me back.I noticed that in available Network connections when I reboot the Laptop I sometimes see (listed along with my Wifi) a connection called 'Hidden Network' but I don't know what that is.The W8.1 laptop is an Acer Aspire V7 (64bit)The router is a Sky Hub

Does an... Read more

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RELEVANCY SCORE 48.4

I recently bought a Windows 7 Gateway computer, but was unaware that Windows XP was installed. Now, I am having trouble connecting to my network whether it be through WIFI or Ethernet cable.
 

A:How can I connect to a WIFI network on Windows XP?

so is it a dual boot with a choice of W7 or XP
or just XP

can we see an ipconfig /all
------------------------------------------------------------------------

ipconfig /all

We would like to see the results from an ipconfig /all - post back the results in a reply here.

If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries

For Windows 8 or Windows 10
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
http://www.bleepingcomputer.com/tutorials/open-an-elevated-command-prompt-in-windows-8/
Use Windows + X Keys together and choose Command Prompt (Admin) from the list.​Or Right click on the windows icon - bottom left hand side - A menu appears - choose Command Prompt (Admin)[/indent]

For windows version, XP, Vista, W7
Hold the Windows key and press R
Now type CMD
Now press Enter to open a command prompt box (A new dialogue box - black with white font... Read more

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RELEVANCY SCORE 48.4

For some reason my windows 8 Hp will not connect to my home wifi network. Has had no problem connecting in the past but yesterday I unplugged my router to move it to another part of my house and ever since then it can't connect. My cell phone and other laptop connect to the internet no problem.
On my Hp it will show a list of wifi networks and my home network is on the list, however, when I try to connect to it and then troubleshoot the problem it says I can't connect to the network because it is hidden. I don't see how thats possible since the network name shows up on the list of nearby wifi networks.
What I've done but hasn't worked:
Reset my router and laptop multiple times.
Tried to manually connect to network.
Forgot the network on my laptop and tried to reconnect.
I don't understand how one day it can connect to the wifi fine and then I unplug it and all of a sudden it can't connect but my other devices can.
Please help me this is very frustrating and I couldn't find a specific answer anywhere else online.

A:Windows 8 laptop won't connect to wifi.

Networks are not my thing but have you tried setting up a connection manually?

Unable to connect to hidden wireless network.

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RELEVANCY SCORE 48.4

I have been using an HP630 for a while. Suddenly it's not able to connect to my wifi. I tried to connect to my network but I get the error 'Windows unable to connect to WIFI'
I have tried many things but the result I have with ipconfig /all is below. Can someone please help decode what is wrong. Thanks

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Machine>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Machine-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hitronhub.home
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 44-6D-57-04-52-1E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 44-6D-57-04-89-E6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local ... Read more

A:Windows unable to connect Wifi

Really need to know what you've already done so we don't just duplicate.

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RELEVANCY SCORE 48.4

I am moving from Virgin Media to BT and will no longer be able to connect my PC directly into the service using a cable as the new router is in another part of the house.

When I try and set up a new network connection, the PC cant see the wireless network and doesnt provide an option to connect to one. The WIFI is operating fine with various other devices connected to it.

My network adaptor is a realtek PCIe GBE family controller. I have downloaded the most recent drivers for this device. It occured to me that this device may not be a wifi adaptor, but I cant find anything to confirm that one way or the other on the web.

I suspect this is really simple and I am overlooking an obvious problem. Any help would be very welcome.
 

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RELEVANCY SCORE 48.4

I have a preferred WiFi Connection, but Windows 10 seems to require that I manually connect to it. How can I make this automatic?

In case it matters, I use an ethernet connection too, and run both, because they are different subnets each with devices (network shares) that I need access to (yes, I have a bridge.) Anyway, the network works just fine except that I have to manually connect to the WiFi everytime I restart WIndows. Ideas?

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RELEVANCY SCORE 48.4

My girlfriend recently updated her computer from Windows 8 to 8.1 Since then, she's been unable to connect to her home wi-fi. She can only connect via cable. Unfortunately, neither of us have disks to roll her back to Windows 8.
Now here's what's weird. Yesterday she brought her computer to my house and it connected to my wi-fi with no problem.
I updated her adapter drivers to Windows 8.1 but that had no effect on her ability to connect to her home wi-fi network.
Last night she ran "troubleshoot problems" and it says that her adapter is damaged. I highly doubt that since the computer is only a couple of months old and she could connect to my wi-fi network.
So any thoughts on what the problem is and/or potential solutions to try???
Computer: Lenovo G405
Modem/Router: ZTE ZXHN F660
Wi-Fi Adapter: Broadcom BCM4313 802.11b/g LP-PHY

Thanks!

A:Windows 8.1 update = can't connect to Wifi

Go to Lenovo's support site and download the proper driver for her computer again. For some reason when the update happens from 8.0 to 8.1. It installs the screwed up Microsoft version of drivers.

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