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Windows 7 32bit cannot install IE10 or IE11: Windows Update error 9C59

Q: Windows 7 32bit cannot install IE10 or IE11: Windows Update error 9C59

I am having an issue that it looks like many other have run into trying to upgrade from IE8/9 to 10 or 11. Other Windows Updates go through fine but anytime I try to install IE 10 or 11 via Windows Update or from the offline installer it fails with the error 9C59.

A little backstory on this in case it helps.... We have a VDI environment so this is on our gold image. Months back we updated IE8 to IE9 but found that we were having compatibility issues with an internal web app and had to downgrade back to IE8 (via uninstalling the IE9 installed update). It appears that I can still re-install IE9 but anything beyond that fails with the info above.

I've tried many of the suggestions out there such as reinstalling the readiness tool, resetting windows update agent, etc but no luck so far. The interesting thing that I found is if i start fresh with this update again (so i start with IE8) , the "turn windows features on / off" shows IE 8 as an option to toggle on/off. However after I try the IE11 install and it fails, i still have IE 8 installed but the "windows features on/ off" window shows IE11...so its almost like it ALMOST gets there and fails.

Either way, if theres any help someone could have for this I'd greatly appreciate it! i'm happy to try and scans / logs that might help

thank you

andrew

RELEVANCY SCORE 200
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A: Windows 7 32bit cannot install IE10 or IE11: Windows Update error 9C59

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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RELEVANCY SCORE 130.8

Hey,

I have been experiencing a 9C59 error when trying to update to IE10 on this PC. I have followed all of the troubleshooting advice available from Microsoft, ensuring all pre-requisites are installed etc.

I have attached three CBS.zip files here for evaluation (sorry had to split them to upload) and would greatly appreciate any help you can give on this issue.

Thanks!

A:Error 9C59 when using Windows Update to install IE10

The only significant error I can find in the CBS log is

Code:
2013-04-23 09:48:08, Info CBS Failed to find file: amd64_microsoft-windows-scripting-jscript_31bf3856ad364e35_8.0.7601.21969_none_fc18c9909e077b72\jscript.dll [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CBS Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CBS Failed to gather all missing files for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CSI [email protected]/4/23:08:48:08.190 CSI Transaction @0x12ab130 destroyed
2013-04-23 09:48:08, Error CBS Failed to pre- stage package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CBS Perf: Stage chain complete.
Please run the following command, and post the results.

DIR C:\Windows\jscript.dll /S

What Anti-Virus are you using?

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RELEVANCY SCORE 122.8

Noel,

I believe you are on the right track when saying to marvinnash33 that the Error 9c59 problem is a missing WinSXS IE9 assembly.
Cannot update to IE10 (or 11) Code 9C59
I tried to uninstall IE9 and return to the default IE8 included with Windows 7. Cleaning out temp files lost the original IE9 Install folders, so I used a MS-FIXIT utility named MicrosoftFixit.ProgramInstallUninstall.MATSKB.Run.EXE

That MS-FIXIT fails on the IE9 uninstall with the SAME errors reported in the DISM Log and IE##_MAIN Log as found with the IE update/install failure.

***************
DISM.Log error
***************

2014-04-17 23:21:54, Info DISM DISM Package Manager: PID=4976 Error in operation: (null) (CBS HRESULT=0x800736b3) - CCbsConUIHandler::Error <-------BAM!!!!!! ERROR 0x800736b3 = "The referenced assembly is not installed on your system."
2014-04-17 23:21:54, Error DISM DISM Package Manager: PID=4976 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800736b3)
2014-04-17 23:21:54, Error DISM DISM Package Manager: PID=4976 Failed processing package changes - CDISMPackageManager::ProcessChanges(hr:0x800736b3)
2014-04-17 23:21:54, Info DISM DISM Package Manager: PID=4976 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
2014-04-17 23:21:54, Error DISM DISM Package Manager: PID=4976 Failed while processing command add-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800736b3)

The DISM Package Manager ch... Read more

A:IE9 IE10 IE11 Update Error 9C59 & Kernel-EventTracing/Admin EventID 2

Let's have a look at your CBS folder and WU data.


Please follow the Windows Update Posting Instructions and post the requested data - also upload the C:\Windows\windowsupdate.log file

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RELEVANCY SCORE 116.8

I am having issues to update from IE10 to IE11. Also cannot install updates KB3003057 or anyones which this one supersedes such as KB2987107, KB2977629, etc for months.

I have run the CheckSur and sfc for a few times already and the latest one does not seem to have lots of errors. Also ran the DISM scanhealth and returned with no errors.

The CBS log attached below. Thanks in advance.

A:Cannot update from IE10 to IE11 with 9c59

You have some quite serious errors in the CheckSUR results...

Code:
Checking Component Store
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18217_en-us_857fa059e0060cdc
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18217_none_1751a4c567d1981f
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18203_none_b52f2f65c4a146e5
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18217_zh-tw_e902481dc498c35e

Unfortunately, 'Missing Winning Component Key' problems are a little beyond my skillset so I'm going to have to ask for assistance.

Don't run away.

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RELEVANCY SCORE 115.2

Have spent all afternoon trying to sort this and am close to giving up but thought I would post some logs in here in one last attempt. Have completed all important and optional Windows updates but the installation of IE10 fails everytime with error 9C59. Have tried manual download and same issues.
SFC scan has no issues.

CBS logs attached if anyone has any bright ideas. Please let me know if you require any more information.

A:Windows 7 HP x64 Update IE10 Error Code 9C59

There are no signs that you've run either SFC or CheckSUR....

Please follow the Windows Update Posting Instructions and post the requested data

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RELEVANCY SCORE 114.4

Hello,

I've installed Windows 7 64 bit home premium new on my laptop after it had a virus.
All updates worked fine except IE 10.

Here are the log file. Can you help me please?
I've installed Windows6.1-KB947821-v28-x64 already two times.
I've tried already to install the IE 10 like 5 times.

I'm getting always the error 9C59.

Error Code from the eventmanager: 0x80070643

Do you need more informations?
I don't wanna start again.

Thanks Akkalla

A:Cannot install IE10 Update - Error 9C59

There are a number of errors in the CBS log, although both SFC and CheckSUR are clear...

Code:
2013-09-12 00:49:57, Info CBS Read out cached package applicability for package: Package_for_KB2870699~31bf3856ad364e35~amd64~~9.4.1.0, ApplicableState: 112, CurrentState:112
2013-09-12 00:49:57, Info CBS Session: 30322497_1025413020 initialized by client WindowsUpdateAgent.
2013-09-12 00:49:57, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-09-12 00:49:57, Info CBS Read out cached package applicability for package: Package_for_KB2660075~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 112, CurrentState:112
2013-09-12 00:49:57, Info CBS Session: 30322497_1028533022 initialized by client WindowsUpdateAgent.
2013-09-12 00:49:57, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-09-12 00:49:58, Info CBS Read out cached package applicability for package: Package_for_KB2604115~31bf3856ad364e35~amd64~~6.1.1.3, ApplicableState: 112, CurrentState:112
2013-09-12 00:49:58, Info CBS Session: 30322497_1035709027 initialized by client WindowsUpdateAgent.
2013-09-12 00:49:58, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2013-09-12 00:50:00, Info CBS Read o... Read more

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RELEVANCY SCORE 113.2

I have a machine that refuses to update to Internet Explorer 10. It appears others have had the same error code which was caused by file corruption on the drive.

When trying through WU i receive the 9C59 error.

Trying the standalone .exe from microsoft doesn't install either.

I've ran SURT to no avail.

Any help is appreciated.

A:Windows Update - IE10 - Windows 7 Pro SP1 x64 - 9C59 error

CheckSUR actually managed to find and fix one problem...

Code:
Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_KB2804579~31bf3856ad364e35~amd64~~6.1.1.0.cat
(fix) CBS Catalog Missing CBS File Replaced Package_for_KB2804579~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-servicing-x64-7jul-13.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2804579~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-servicing-x64-7jul-13.cab.
The SFC scan found one rather important error...

Code:
Line 40253: 2014-01-14 15:00:12, Info CSI 000006aa [SR] Repairing 1 components
Line 40254: 2014-01-14 15:00:12, Info CSI 000006ab [SR] Beginning Verify and Repair transaction
Line 40257: 2014-01-14 15:00:12, Info CSI 000006ad [SR] Cannot repair member file [l:22{11}]"autochk.exe" of Microsoft-Windows-Autochk, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 40260: 2014-01-14 15:00:12, Info CSI 000006af [SR] Cannot repair member file [l:22{11}]"autochk.exe" of Microsoft-Windows-Autochk, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutra... Read more

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RELEVANCY SCORE 112.8

Hi,

Windows update for IE10 on win7 64 fails continuously with errore code 9c59. Manual install resulted the same.
I run sfc /scannow which didn't find any problem.

I am attaching my CBS log.

Can anyone help?

Thanks,

Beez

A:Windows update for IE10 on win7 64 fails with error code 9c59

Please follow the Windows Update Posting Instructions and post the requested data

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RELEVANCY SCORE 112.8

Hi folks

I found my way here after being unable to update to IE10 on Windows 7 (32)

the windows update error is:

"Internet Explorer 10 for Windows 7
Installation date: ‎09/‎05/‎2013 10:22 AM
Installation status: Failed
Error details: Code 9C59
Update type: Optional"

I have attached the CBS.zip file. (NB: when I pasted the copy of CBS folder to my desktop I got an error message that access to CBS.log was denied. Maybe this is normal?)

I'd be most grateful for any help you can give.



Regards

Chris

A:Windows update fails for IE10 on Win7 error code 9C59

the copy/paste problem is common - which is one reason why I tend to prefer just collecting the CBS.log file on its own.
Copy the C:\Windows\logs\CBS\CBS.log file to your desktop, and compress it, then upload that.

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RELEVANCY SCORE 112.8

Hi everybody, how are you?
 
I finished disinfecting an Acer laptop running Windows 7 64-bit but still need some help.
 
I cannot update to IE11.  I keep getting the error code 9C59 in Windows Update.  I reverted even back to IE8 - no luck!
 
Please help!!!  

A:Windows Update Error Code 9C59 (IE11)

Go here and make sure you have every update listed.
 
https://support.microsoft.com/en-us/kb/2847882

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RELEVANCY SCORE 112.8

WIndows Update - again :-(
WIndows 7 Ultimate X64 on HP Envy DV6!!. Ive been installing Win 7 for the last couple of days (!). Nearly at the end with all updates OK except IE11

Windows update dies with error 9C59 so I tried a standalone install of IE11.
The IE11 Log all looks OK except
00:04.384: WARNING: Checking version for C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll. The file does not exist.
I looked and a file with that name is present in the directory
04:28.821: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036

I ran SFC /scannow and it reported no errors
I've tried the SURT but SUR.log reports no errors

I ran windows update again (same result) for the CBS log (Attachment 331674) It reports a number of KBs missing but when I try to install them windows says they are already installed. COnfused, I give up!!

I would prefer to have a clean install before putting an image in the bank so are there any suggestions as to what I can to to get IE to install.

Thanks in advanceploCBS file Ive give up. Best I managed was 30% before

PS after a lot of attempts at uploading the CBS file. Best I managed was 30% of a 6MB zip! Sorry.

A:Windows Update fails with error 9C59 on IE11

Pleasepost the C:aWindows\Windowsupdate.log and C:\Windows\IE11_main.log files

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RELEVANCY SCORE 111.6

Windows update for IE10 on Windows 7 64bit fails continuously with error code 9c59. I tried the stand alone updater with the same results. All other windows updates complete successfully, it's just IE10 that continually fails.

Don't know if this is related but I do have problems with IE8 (current browser). After a while, an open IE window will become non responsive and can't be closed out. I have to use task manager to close it down. I have sent off the reports to MS, but no solution has appeared.

I've attached the cbs file. Let me know what else I can do. Thanks.

A:Windows update for IE10 on win7 64bit fails with error code 9c59

There are no significant file errors in either SFC or CheckSUR logs.

In these cases, it has sometimes been a solution to uninstall IE9, reboot a couple of times, and then reinstall IE9 again, before installing IE10 successfully.
It's worth a try

Read other 5 answers
RELEVANCY SCORE 111.2

Hi,

Seen some very helpful posts on here whilst trying to resolve my issue mentioned above, so thought I'd join up and see if anybody could advise on my issue.

Trying to install IE11 on a Windows 7 64bit machine with SP1 installed.

Machine previously had IE8, went to IE11 direct download from the website, which resulted in an error saying it had failed to install.
Tried performing the update from Windows Update, on system restart the machine had IE10 installed with the error "9C59", having researched this error code it seems it's not very informative.

Microsofts suggestion for this code was to uninstall IE9 and try again.
I uninstalled IE10, tried again, and then uninstalled IE9, tried again, same result each time.

I then ensured all Pre-Requisite updates had been installed by manually checking each one from microsofts website, then repeated the installation attempt, no luck.

Ran the SUR tool, which seems to indicate no issues.
Then SFC, which has highlighted a few errors.

I've attached the CheckSUR.log, CheckSUR.persist.log and the SFC details from the CBS.log.

Hopefully somebody has some pointers into how this issue can be resolved.

Thanks in advance, your time and expertises are greatly appreciated.

A:IE11 won't install on Windows 7 64bit Machine, Error 9C59

I'm no expert so wont try to read logs but Googling this as "ie11 install error 9c59" I would say you need to ensure two things. That you've done an Elevated Disk Cleanup (Tutorial Step 6 HERE) and ensure that your system is otherwise fully up to date. IE11 wont install until SP1 is installed and you haven't mentioned that. Is your system totally up to date otherwise?

SP1 installs easier if you disable any antivirus during the process.

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RELEVANCY SCORE 106

I have been trying to use windows update for ie10. I always get a Code 9c57 error. Now that ie11 is out, I have been trying that update with the same error. I have tried all the suggestions that I could find around the internet.

Hardware: Dell XPS M1330 laptop
OS: Windows 7 64bit

As per the suggestions for this thread, I have attached my CBS.zip file.

Any suggestion would be greatly appreciated.

A:windows update to ie10 and/or ie11 problems, error 9c57

Code:
Checking Package Manifests and Catalogs
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_5_for_KB2647753~31bf3856ad364e35~amd64~~6.1.3.1.cat
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
I don't recall ever seeing this error before.

I'll have to research it.

back tomorrow - hopefully!

Read other 9 answers
RELEVANCY SCORE 101.6

Hi

After your great help with my last problem i'm back with another (the price of success!)

Windows 7 ultimate - some updates are installing OK, some are being repeated after a successful installation & the IE10 update repeatedly fails with error code 9C59.

I've tried MS Fixit. I've done a repair install of Win7 ultimate, which improved things a little (before that,updates KB2667402 & KB982018 would continually fail).

CBS.zip & windowsupdate.log are attached.

Here's some background which may be relevant:
I started with Win 7 pro, which turned out to be non-genuine (ebay!). Windows updates stopped working because it was non-genuine. Microsoft supplied a new copy of Win7 ultimate, which I installed via a custom installation. I didn't do a clean install because I used a 3rd party product call PCmover to include all applications & settings in the upgrade to Win7 ultimate. All has been OK with Win7 ultimate except the updates.

THanks

A:Windows updates repeating & IE10 update failing (9C59)

PS.
I don't know if this would help:
"How do I reset Windows Update components?"
How do I reset Windows Update components?

I was going to try that but thought I'd ask here first.... taa

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RELEVANCY SCORE 99.6

HP ProBook 4525s energy star windows 7 sp1 pro

Tried to upgrade to IE10 from IE9 and i keep getting error 9C59.  I downloaded the standalone installer and it also fails to install. 

Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
is what i dug out of the setup log.  log also states my video card is good to go.

any ideas? (besides downloading a different browser!) :-p

A:IE10 update error 9C59

tried to uninstall IE9, which failed, cant upgrade or downgrade
Hi,
Regarding current situation, I suggest we run following tool first to repair or reset Update components:

System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008
http://support.microsoft.com/kb/947821/en-us
Then, let?s download the IE10 installation file here and install it in Clean boot mode:

Download Internet Explorer 10
http://windows.microsoft.com/en-in/internet-explorer/ie-10-worldwide-languages
How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista
http://support.microsoft.com/kb/929135  
If we still fail to install IE 10, please upload CheckSUR.log which locate in %SYSTEMROOT%\Logs\CBS\CheckSUR.log and IE10 installation log which locate C:\Windows here for further research.
Please upload them to a file sharing service like Skydrive or "Rapidshare" and put a link to them in your reply.
Link for how to  upload below.
http://www.wikihow.com/Use-SkyDrive
Keep post.
Kate Li
TechNet Community Support

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RELEVANCY SCORE 99.2

I have run Bitdefender Antivirus scan with updated virus definitions.
I have run Malwarebytes with updated virus definitions.

I have run the System Update Readiness Tool. It ran to completion with no errors. It didn't create a file called CheckSur.log. I have searched the entire drive and I looked in:
C:\Windows\CheckSur\v1.0

I have run:
sfc /scannow

I have run a Win7 Update in place.
I have updated all MS updates except for IE11.

The Windows update error I am getting is:
Code 9C59

I have attached the CBS.log to this post.
I have run this BAT file to search for errors. Nothing showed.

Code:
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt
start Notepad %userprofile%\Desktop\sfcdetails.txt
DEL %windir%\Logs\CBS\CBS.log
cmd
I have run MicrosoftFixit.wu.Run.exe, Rebooted and tried Windows Update again.

I have run this bat file before the last Windows Update:

Code:
@echo on
msiexec /unregister
msiexec /regserver
net stop bits
net stop WuAuServ
net stop appidsvc
net stop cryptsvc
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
Set i=1
:again
If exist "C:\WINDOWS\SoftwareDistribution.old_%i%" (
set /A i=i+1
goto again)
Set x=%i%
ren C:\WINDOWS\SoftwareDistribution SoftwareDistribution.old_%x%
Set i=1
:again2
If exist "%systemroot%\system32\catroot2 catroot2.old_%i%" (
set /A i=i+1
goto again2)
Set x=%i%
Ren %systemroot%\system32\catroot2 catroot2.ol... Read more

A:Windows update failed Code 9C59 installing IE11

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data
If the file is too large (8MBcompressed), remove the older CBSPersist cab files until the final file isbelow the limit - you can always post them separately after zipping them. (theforum doesn't allow the upload of bare CAB files, for a number of reasons)

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RELEVANCY SCORE 98.8

Hi, folks
for some time my windows 7 x64 professional is trying to update itself with IE 10 and 11 but everytime ends up with an error 9C59. I tried everything with Microsoft fixit, System update readiness tool & system repair with no success because the system tryed many times, persistently to install the updates and ended with disk checking for errors and no results at all. Also, last week I had a problem with the installation of my KAV 2014 (Kaspersky) which is by the way licenced - it said that there was a problem with licence, corrupt one and by advice of a friend I tried to reinstall the program but it ended with a message - you already have another installation on the computer. So, I tried to uninstall it first and to reinstall again but allthough I don't have the application now in program files it says me that I cannot install the program cause I allready have it installed. I don't understand. Please, help !
here is the CBS file from this computer !

A:Windows 7 trying to install IE 10 & 11 by Windows update, error 9C59

A common problem with AV. An AV is scattered throughout the computer. To remove try the removal tool
Service articles
Start by making a System Restore point just in case.

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RELEVANCY SCORE 98.4

I have tried to use Windows update to install IE10 (it was offered as an update).
Downloaded ok, but failed with error 9C59.
Followed instructions for manually installing all prerequisite for this update. Only one that failed was 2533623 (said it was not available for this environment).
Ran the SUR check. Shows some corrupted files that it was unable to fix. I have tried several times to upload the cbs.zip as instructed but it times out. Thanks for anything you can tell me. Environment is as stated in my profile, Win7 Pro SP on Intel Core 2 Duo.
(Edit I uploaded the Logs without the cabs, unfortunately as a .rar can you read that ok, sorry, miserably slow internet connection)

A:Error 9C59 While trying to install IE10 on Win7

You have a fair amount of corruption.

Code:
Summary:
Seconds executed: 1205
Found 30 errors
CSI Manifest and S256H Do Not Match Total count: 8
CSI Manifest Failed Catalog Check Total count: 7
CSI Payload File Corrupt Total count: 1
CBS MUM Corrupt Total count: 3
CBS Catalog Corrupt Total count: 11

Code:
Unavailable repair files:
winsxs\manifests\amd64_5f1280df3a4bb949039fc60bc2d4ada9_31bf3856ad364e35_6.1.7601.17578_none_5309bbfea6693aa7.manifest
winsxs\manifests\amd64_netfx-mscorwks_dll_b03f5f7f11d50a3a_6.1.7601.21660_none_a8442f37f0ac7eac.manifest
winsxs\manifests\amd64_97f3bdc71de4614f40adb69a3a54dd92_31bf3856ad364e35_6.1.7600.20826_none_58f3e4c6bf84ef50.manifest
winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
winsxs\manifests\amd64_50aa88ae6356e2e48df0ca6c1b530ffb_31bf3856ad364e35_6.1.7600.16748_none_a51f15b91a4679d6.manifest
winsxs\manifests\amd64_d4a45643465c0ab9e3d0165e2fb87340_31bf3856ad364e35_6.1.7600.16695_none_9007e04fdce2ee2e.manifest
winsxs\manifests\amd64_eb1b3c30d6ff6a141beaa20073335122_31bf3856ad364e35_6.1.7600.20826_none_4940c9a1e4c1a5b0.manifest
winsxs\manifests\amd64_8b41c6355286c58628d9f154fd393b7f_31bf3856ad364e35_6.1.7600.20923_none_2810cc14965fd5f7.manifest
winsxs\manifests\amd64_fbc3d1116bf4f04b54afe28d79392193_31bf3856ad364e35_6.1.7600.20826_none_e0371cfd3d407a8e.manifest
winsxs\manifests\amd64_f12193eb83447cb197449568ffee709f_31bf3856ad364e35_6.1.7600.16695_none_58... Read more

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RELEVANCY SCORE 97.6

Hi Experts - any advice on how to fix an IE10 update fail on Win 7 Pro x64?
Error code reported in Windows Update is 9C59. See also attached.

Thanks in advance.

A:IE10 Update Fail on Win 7 Pro x64 - error code 9C59

You have a number of problems - we'll start by fixing the easy ones....

Code:
Unavailable repair files:
winsxs\manifests\x86_microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.4053_none_3b0e32bdc9afe437.manifest
winsxs\manifests\msil_windowsbase_31bf3856ad364e35_6.1.7600.20658_none_97a251cfa9f9bf71.manifest
winsxs\manifests\x86_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_8.0.7600.16535_none_8f171d3c2faa2f34.manifest
winsxs\manifests\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.42_none_dc990e4797f81af1.manifest
winsxs\manifests\amd64_policy.9.0.microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_3624aa14c1dce505.manifest
winsxs\manifests\x86_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_8.0.7600.20615_none_8fb659df48b7971c.manifest
winsxs\manifests\amd64_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.20651_none_73a3371b847de3d2.manifest
winsxs\manifests\x86_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_8.0.7600.20651_none_8f87190748dba184.manifest
winsxs\manifests\x86_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_8.0.7600.16501_none_8f338bd82f957605.manifest
winsxs\manifests\amd64_6a99f26bbf673a01a84e338e4d400466_31bf3856ad364e35_9.4.8112.20537_none_aa63f9a268e150bf.manifest
winsxs\manifests\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.20544_none_b1c4e815c268ec76.manifest
winsxs\manifests\amd64_c7bb700a4fbacb263b1da5d95ff767b1_31bf3856ad364e35_9.4.8112.16437_none_f74af579b0024d36.manifest
ser... Read more

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RELEVANCY SCORE 97.2

I can't update to IE11 from IE9
Error 9C59
Enclosed CBS splitted file
Window 7 pro
Intel i 7-3820
Motherb Asus P9X79 pro
Memori 8 Gb Corsair
Disk n. 3 raid5 1Tb ST1000 DM003
Nvidia geforce GTS450
Thank you for help
Marco

A:Can't update to IE11 9C59 error

Your Zip files appear to be broken - how did you create them?

You cannot simply split files.

You need to copy the entire CBS folder to your desktop, then remove the older CBSPersist files, compress the rest and upload the compressed file without changing it in any way.

Read other 9 answers
RELEVANCY SCORE 96

Hi all,
I have upgraded all the other Windows Update for Windows 7.

I uninstalled my IE 9 following the suggestion at https://support.microsoft.com/en-us/kb/2872074 .

I have also updated the Intel HD 4000 graphic card driver.

I have also followed the suggestions in FIX Error Code 9C59: Internet Explorer Installation failed (IE10, IE11) - wintips.org - Windows Tips & How-tos . This includes deleting the folder at C:\Windows\SoftwareDistribution .

I have tried to install the IE11 through both "Windows Update" and through using the IE11 offline installer.

I have also downloaded and ran the System Update Readiness tool (DISM).

However, the same 9C59 Error appears whenever I tried to install

Computer: Fujitsu SH 572
Error: 9C59

Since the CBS files are ridiculously huge I have uploaded them to dropbox:https://www.dropbox.com/sh/f8g8wl5m8...BvrClgT_a?dl=0. I have also attached the IE11_main.log file for reference. Thanks loads

Read other answers
RELEVANCY SCORE 95.6

I've read through a ton of forums and blog posts on this error, but still cannot get it to install. Have tried Windows update, which results in the 9C59 error, as well as the offline installer, which fails and puts a useless troubleshooting shortcut on the desktop.

SFC completes fine, CheckSUR also completes without error.

My CBS folder is huge. Compressed it's 95MB. The CBS.log file is 140MB. This seems very large, probably not normal. Regardless, I've uploaded the zip to my Dropbox for now. Please let me know how I can shrink it to attach normally.

https://dl.dropboxusercontent.com/u/58786672/CBS.zip


Thanks in advance!

Zack

A:Cannot install IE11. Error 9C59. Win7 Pro x64

Anyone?

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RELEVANCY SCORE 95.6

I am working on a computer for a small business owner who needs to have IE11 browser for a particular application. I have been unsuccessful in updating her system from IE9. When trying to update I get error code 9C59.

I ran SFC and CHKDSK, but nothing seems to be wrong. I checked with MS's tech site and the system seems to have all the necessary updates to be able to install IE11. I scanned for viruses using MBAM and HitmanPro and only a few bits of adware and a PUPs. Nothing major.

I tried System Update Readiness Tool but it didn't seem to work.

Any advice on how to successfully install IE11?
 

A:Not able to install IE11 Error code 9C59

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RELEVANCY SCORE 95.6

Hi forums,

I'm having issues updating my Windows Pro x64 laptop to IE 11. Windows update give error code 9C59 and the offline installer also fails. Any help would be appreciated. Attached are my logs.

A:IE11 Install Failure. Error 9C59

See this thread. It has been asked many times on this forum.
http://www.sevenforums.com/windows-u...code-9c59.html

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RELEVANCY SCORE 95.2

It fails if I try and update IE11 from microsoft.com directly or do it through windows update.

This is a new build, with a fresh install of win7, the current IE is 8.

Any ideas!?

EDIT: I feel I should mention that I don't want to actually use IE11, it's just that windows update keeps automatically trying to install it and fails, every single day, time and time again.

A:IE11 update fails with 'Code 9C59' error.

I should also add that I have done both the SURT and SFC scan.

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RELEVANCY SCORE 94.4

Windows Updates (you know, the one recommended to run Automatically) installed IE11 which brakes many websites, which created quite frustrating situation and highlights why Windows 8 is a complete failure, as is 8.1.
The only way that IE11 can be uninstalled is via the Turn Windows Feature On or Off, as it does not appear in the Uninstall Programs list. When I did that iexplore.exe got deleted, cannot find in any method suggested in the many online post about people having same issue trying to downgrade from IE10 to 9, so essentially I have no IE now. Thank God for Google Chrome! Trying to install IE10 manually gives a "IE10 is already installed message", but of course it can?t be launched without iexplore.exe, and the only option I?m left with is to turn IE11 back On. Nice huh? I have read that IE is now part of the Windows 8 OS so I'm SOL.
Thanks to Microsoft I now have a $700 paper weight as some sites I absolutely need (Bank, School, job WebMail which is Outlook and that doesn't even work anymore) that require IE do not work on IE11.
Of course according to Dell downgrading out of this IE8 frustration is out of the question, so I'm thinking of wiping it clean and installing a server OS and be done with it.
So oh great Microsoft Developers, can you help me find a way to make YOUR LAPTOP (obviously not mine) work for me. Please note that all the methods of searching for Explorer, Internet Eplorer, iexplore.exe, and so forth in order to PIN IT to my desktop have ... Read more

A:IE10 Disappears after Windows update to IE11 Turned OFF

Since it's an update try to remove it:
Remove an update

Weird, IE11 should make place for IE10 with the above procedure.

There is no way to use IE9 on Win8.

If nothing works and IE11 remains, try changing the developer tools (F12) browser mode (Alt-B) to 'emulate' an older browser if possible.
IE11 Compatibility Mode - Microsoft Community

Read other 3 answers
RELEVANCY SCORE 93.2

When I attempted to install IE10 from Windows Update, the update failed with Error 9C57.

There was also a prior failure (also this morning) to install an optional update, Platform Update for Windows 7 x64 edition (KB2670838).

Finally, while this may be entirely unrelated, I noticed earlier this week that the "Turn Window Features On and Off" function under Programs and Features of the Control Panel is missing quite a few items that I know used to be there. For example, there's no longer a Telnet or FTP option. The list is only about 6 or 7 items long. I mention this in case it's useful for troubleshooting.

I'm attaching CBS.zip, screen caps of the two failed Windows updates, and a screen cap of the Windows Feature showing the very few items in it.

Attachment 260711







Thanks so much in advance for your help!

Rgds,
Jeff

A:Cannot install IE10 from Windows Update, Error 9C57

There are some very rare errors present in both CheckSUR and CBS logs - they'll take some researching.

back later (if Tom doesn't get in first! )A

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RELEVANCY SCORE 92.4

Afternoon all,


I am having some issues with Windows Update in relation to the IE10 & IE11 updates. I have just installed a new SSD and a fresh copy of Windows 7 Home Premium 64-bit. All other updates have come through successfully except for these 2.


I have looked through some of the MS pages to determine the problem but i am still at a loss. I have followed the Windows Update Posting Instructions and attached the results below.


I am new to this so please be gentle ...


Thanks in advance for any assistance you can render.


Graham

A:IE10 & IE11 - Windows Update Issues - Code 9C57 & 9C47

Quick Update,

As it was a clean install of Windows I decided to format and have another go. This time everything worked fine with no failed updates.

The only thing I did differently was that I removed 3x2gb of ram that I recently installed. I had 6x2gb the first time round.

Don't know if this has anything to do with the errors I got but thought I would throw it out there anyways.

Thanks

Graham

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RELEVANCY SCORE 90

This is on a friends Lenovo B520 running Windows Home Premium 64 bit.

I've found that this PC has been failing to install updates for some time now. It's still running IE9 - I can see previous failed attempts at installing IE10 and now it's failing to install IE11 in the Windows update control panel.

I've run the SURT and sfc /scannow

The CHECKSUR.log lists 127 corrupt MUM and Cat files but I'm unable to locate good versions of these to start attempting repairs. I've attached just the log files from the CBS folder as including the CABs meant the attachment was too large.

Thanks for any help you can give.

logfiles.zip

A:Windows update fails to install IE11, error 9C57

Here's the summary from the CheckSUR log...

Code:
Summary:
Seconds executed: 4517
Found 254 errors
CBS MUM Corrupt Total count: 127
CBS Catalog Corrupt Total count: 127
Luckily, they all appear to relate to one update - or I'd have been reluctant to attempt anything short of a repair install.

The SFC results appear to have rolled off into the Persist files - please post the two latest CBSPersist files so I can take a look at them.

I'll post a fix for these file later (maybe tomorrow, though)

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RELEVANCY SCORE 88

Hi all,
I am trying to install Service Pack 1 (KB976932) on a freshly installed Lenovo notebook with Windows 7 Home Premium 32 Bit. After running many suggested solutions from the update workflow itself the update readiness tool reported some corrupt files:
- Deleting Windows Update cache
- Running WindowsUpdateDiagnostic
- Running sfc /scannow
- Running Update Readiness Tool Windows6.1-KB947821-v33-x86

--> I might have corrupted files according to the log file but could not find reliable download locations:

CheckSUR results:
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-23 14:08

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2545698~31bf3856ad364e35~x86~~6.1.1.3.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB2545698~31bf3856ad364e35~x86~~6.1.1.3.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 469
Found 2 errors
CBS MUM Corrupt Total count: 1
CBS Catalog Corrupt Total count: 1

Unavailable repair files:
servicing\packages\Package_2_for_KB2545698~31bf3856ad364e35~x86~~6.1.1.3.mum
servicing\packages\Package_2_for_KB2545698~31bf3856ad364e35~x86~~6.1.1.3.mum
servicing\packages\Package_2_for_KB2545698~31bf3856ad364e35~x86~~6.1.1.3.cat
servicing\packages\Package_2_... Read more

A:Windows 7 32Bit Update Error Code 800B0100 for SP1 install

Extracted the corrupted files from the downloaded KB file Windows6.1-KB2545698-x86 with expand -F:*.* Windows6.1-KB2545698-x86.msu and then expand -F:* Windows6.1-KB2545698-x86.cab and then copied them to the folder C:\Windows\servicing\Packages

Read other 2 answers
RELEVANCY SCORE 87.2

Hi all,

This is my first time so I hope I get it right. Can't install ie10 on my Win 7 64 bit system. Thought I would just wait until ie11 but can't get that to install either - only from standalone installer but error seems pretty much the same. anyway, here is my error screenshot from ie10 on Windows Update:

Attachment 292874


Also, I had to get rid of a couple of the CBSPersist.cab files before I zipped the folder, otherwise the resulting zip file was too big to upload.

Any help much appreciated

Thanks

Mick

Attachment 292875

A:Cannot Install ie10 (9c59)

CheckSUR only found the one error...

Code:
Checking Component Store
(f) CSI Payload File Corrupt 0x00000000 wdscore.dll amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
Summary:
Seconds executed: 355
Found 1 errors
CSI Payload File Corrupt Total count: 1
the SFC scan found this...

Code:
Line 105353: 2013-11-08 21:59:23, Info CSI 0000063d [SR] Repairing 1 components
Line 105354: 2013-11-08 21:59:23, Info CSI 0000063e [SR] Beginning Verify and Repair transaction
Line 105357: 2013-11-08 21:59:23, Info CSI 00000640 [SR] Cannot repair member file [l:22{11}]"wdscore.dll" of Microsoft-Windows-ServicingStack, Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
... which is the same problem

There are a number of errors in the background CBE.log data - but we'll have to hope that they will be corrected by repairing the errant file..

back later with a fix protocol.

Read other 9 answers
RELEVANCY SCORE 86.8

Hey guys,

Another user that is getting errors trying to update to IE10 and/or 11. I have been having this problem for a few months now but just decided it was time to seek help. I always get the Code 9C59 Error after it tries to install the update. I ran SFC and it found no issues.

Attached is the CBS log.

Thanks for any assistance!

A:Cannot update to IE10 (or 11) Code 9C59

Both SFC and CheckSUR are error-free - and I can see no significant errors in the CBS.log background
Please post the following files.
IE*.log (use that string in the Search box in explorer open at C:\Windows - and add all the files to a compressed file)
C:\Windows\Windowsupdate.log

Read other 9 answers
RELEVANCY SCORE 86.4

I brought my computer as a windows 7 computer and i upgraded all the way up to windows 8.1 before i got a virus. I had to order some dvds which worked but the updating process stopped at 99%. I let the updating process update for about 10 hours and it was still stuck.

So i took the dvd out and it got me to the startup services screen where it got stuck. So i changed a registry line and it worked! I got all my files back but now i can't upgrade from windows 7 to windows 10. Can i get some help?

A:Can't update windows 7 to windows 10. Error codes 9c57 code 9c59.

Hi and welcome to SevenForums,
You can try this method and simply clean install 10
Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums

Read other 1 answers
RELEVANCY SCORE 86

My computer will not not update I have tried all the error fix programs and still have problem.

Error codes 80070BC9 and 9C59. Thank you for any help you can give attached is my cbs file.

Thank you Mark

A:How fix windows update error codes 80070BC9 and 9C59 Windows 7

You have some serious problems in the CBS background...

Code:
2013-12-22 21:41:37, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x183fbd0
2013-12-22 21:41:37, Info CSI 00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2013-12-22 21:41:37, Info CSI 00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1f4
2013-12-22 21:41:37, Error CSI 00000007 (F) STATUS_RM_NOT_ACTIVE #155# from Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey(flg = (AllowAccessDenied), key = {provider=NULL, handle=0}, da = (KEY_SET_VALUE|KEY_WOW64_64KEY), oa = @0x183eeb0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[28]"\Registry\Machine\COMPONENTS"; a:(OBJ_CASE_INSENSITIVE)}, disp = Unmapped disposition: 25423440 (0x0183ee50))[gle=0xd0190005]
2013-12-22 21:41:37, Error CSI [email protected]/12/23:02:41:37.475 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(3676): Error STATUS_RM_NOT_ACTIVE originated in function Windows::Rtl::SystemImplementation::DirectRegistryProvider::SysOpenKey expression: (null)
[gle=0x80004005]
I can't find any SFC results anywhere?- what error message did you get when you ran it?

The CheckSUR appears to have completed in a non-standard manner of some kind - the summary is missing.

This would all tend towa... Read more

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RELEVANCY SCORE 85.6

Oh, look! An IE10 installation problem. How unique and unusual!

Ok, sarcasm over. I'm trying to install IE10 on an Asus 1016p netbook with Win 7 Pro 32, and I'm getting good ol' error code 9C59. SFC doesn't seem to find any problems, and the error persists after running SURT. I've attempted to manually install all the prerequisite IE10 hotfixes, and all were either not applicable or already installed. Looking through CBS.log it appears as though I'm missing a file link for iecompat.dll in winsxs, and that's what's killing the update. Assuming that's the case, I don't actually know what, if anything, I can do about it. I've attached the cbs and checksur logs.

A:IE10 install failure, Code 9C59

Yes, it's failing due to that file - however, it's an LDR version of the file, and staging is attempted on that branch for that version of the file earlier, here:

Code:
2013-03-28 12:14:06, Info CBS Exec: Staging Package: Package_1_for_KB2598845~31bf3856ad364e35~x86~~6.1.1.0, Update: 2598845-1_neutral_LDR
2013-03-28 12:14:06, Info CBS Exec: Staging Package: Package_1_for_KB2598845~31bf3856ad364e35~x86~~6.1.1.0, Update: 2598845-1_neutral_LDR, PinDeployment: x86_fcb4a272b2af74410cfad37bf480e21d_31bf3856ad364e35_8.0.7601.21789_none_64be921ac0b5be3e
And the failure, here:

Code:
2013-03-28 12:14:08, Info CBS Failed to find file: x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c\iecompat.dll [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-03-28 12:14:08, Info CBS Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-03-28 12:14:08, Info CBS Failed to gather all missing files for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~x86~~10.2.9200.16521 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-03-28 12:14:08, Info CSI [email protected]/3/28:16:14:08.485 CSI Transaction @0x1349aa0 destroyed
So, at some point you installed an LDR-only version of an IE8 update, which got you to this place. You may have better luck if you manually force install the lates... Read more

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RELEVANCY SCORE 85.2

Hi,
My laptop refuses to update to IE 11. A manual update produces error 9C59 on Windows update: Internet Explorer 11 for Windows 7 for x64-based Systems.

SFC scan doesn't show any errors.
I have attached all CBS logs.
Please recommend what I should try next, thanks in advance!

Thanks in advance, Marko

Read other answers
RELEVANCY SCORE 85.2

To whom it may concern.

I've been having trouble installing Internet Explorer 11 on the HP Pavilion Media Center a1612n desktop. It keeps giving me errors. The last error I had was the Error 9C59.

I am sending you some files to look at. I will try to install IE11 again and let everyone know. Please help me. Thank you.

A:Windows Update Error 9C59

As you are new and your first post. You have done well with the accompanying files. I haven't looked at your files, however, the 9C59 error is an often reported (and resolved) problem installing I.E.11. Suggest you do a forum search and look over the fixes, as you will probably find the fix for yours.

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RELEVANCY SCORE 85.2

I'm trying to upgrade from IE8 to IE10, but keep getting error.

4-08-21 15:09:13, Info CBS Plan: Package: Package_5_for_KB2618444~31bf3856ad364e35~amd64~~6.1.1.2, Update: 2618444-25_neutral_LDR, current: Staged, pending: Default, start: Staged, applicable: Staged, targeted: Staged, limit: Installed, selected: Default
2014-08-21 15:09:13, Info CBS Appl: Selfupdate, Component: amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_0.0.0.0_none_102775904b1849d1 (8.0.7601.17720), elevation:2, lower version revision holder: 8.0.7601.17638
2014-08-21 15:09:13, Info CBS Applicability(ComponentAnalyzerEvaluateSelfUpdate): Component: amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_8.0.7601.17720_none_090063bdd83dd006, elevate: 2, applicable(true/false): 1

A:IE10 upgrade on windows 7 enterprise 64bits failed Code 9C59

Hi and welcome to SevenForums,
What happens if you try to download ie9 ?
http://windows.microsoft.com/en-US/internet-explorer/downloads/ie-9/worldwide-languages

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RELEVANCY SCORE 84.4

This error is driving me mad. I have been through pretty much every search result I can find and still no luck solving it.

I have followed the posting instructions. Sfc was fine, but my SURT has 3 issues that I'm not sure how to fix. I would really appreciate it if I could get some help with this problem.

A:IE10 error:9C59

The SFC log shows the following error

Code:
Line 8958: 2013-08-08 16:15:42, Info CSI 000008dd [SR] Repairing 1 components
Line 8959: 2013-08-08 16:15:42, Info CSI 000008de [SR] Beginning Verify and Repair transaction
Line 8962: 2013-08-08 16:15:43, Info CSI 000008e0 [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
...it's amazingly common in English machines!

I'll post a fix when I can get to it - hopefully tomorrow.

Read other 4 answers
RELEVANCY SCORE 84.4

I've tried all the obvious stuff and nothing works. SFC reports no integrity issues with the OS.

I'm wondering if the original problem was trying to update using Windows Update first. I was able to install IE 10 on my HP laptop running Windows 7 Professional x64 by running the stand alone installer. I did have the updated video driver so I didn't run into the package update install problem even though it has a hybrid video system.

Thanks,

DeWitt Payne

A:IE 10 update failure Windows 7 error 9C59

This seems to me to be a prime error...


Code:
2013-03-29 16:02:45, Info CBS Exec: Resolving Package: Package_1_for_KB2722913~31bf3856ad364e35~amd64~~9.4.1.0, Update: 2722913-1_neutral_LDR, PinDeployment: amd64_e1fc75669929c04a713c50a1abffa6a2_31bf3856ad364e35_9.4.8112.20554_none_567fab582b0bb90e
2013-03-29 16:02:45, Error CSI [email protected]/3/29:20:02:45.975 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2013-03-29 16:02:46, Error CSI 00000094 (F) STATUS_SXS_ASSEMBLY_MISSING #329457# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2013-03-29 16:02:46, Error CSI 00000095 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #329342# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = e1fc75669929c04a713c50a1abffa6a2, Version = 9.4.8112.20554, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [77]"Package_1_for_KB2722913~31bf3856ad364e35~amd64~~9.4.1.0.2722913-1_neutral_LDR", rah = [1]"3", manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2013-03-29 16:02:46, Info ... Read more

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RELEVANCY SCORE 84.4

Just recently, I've been receiving error codes 80070308 along with error 9C59 when attempting to perform Windows Update. I'm not entirely too sure when this problem began since last months updates installed successfully and I haven't been able to install any updates since then. Attached is the most recent CBS log.

I have already run the SURT twice.

Could you help me?

Attachment 329703

A:Windows Update Error 80070308 and 9C59

Your CBS log is showing lots of this type of error.

Code:
Line 147559: 2014-08-18 13:51:45, Error CSI 0000013e (F) STATUS_REQUEST_OUT_OF_SEQUENCE #1265671# from Windows::COM::CComponentStore::ApplyTransactionNow(...)[gle=0xd000042a]
I've seen this before - and fixed it - but now forgotten how I fixed it

Back later when caffeine starts working!

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RELEVANCY SCORE 84.4

I'm running Windows 7 x86_64 architecture, and I am trying to install Internet Explorer 10 via the Windows Update service (currently I have Internet Explorer 8 installed). This update is continually failing with a 9C59 error (screenshot attached). I have tried to update to Internet Explorer 10 manually via the .exe to install Internet Explorer 10 and it also fails (as does, IE 9).

I have also attached the C:\Windows\Logs\CBS directory as a .zip file. From this, it seems as though some repair files are missing, although I can't quite figure out where these are supposed to be, or from which package/update they should have been installed from.

Any help appreciated,
Jon

A:Windows Update failed to install Internet Explorer 10 - Code 9C59

The problem seems to be very deep-rooted.
There are C results in your files - but the CBS.log reveals the following error

Code:
Pin (3): flags: 0 tlc: [Microsoft-Windows-ImageBasedSetup-IE-Base-Deployment-Downlevel-LanguagePack, Version = 6.2.9200.16521, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) ref: ( flgs: 00000000 guid: {d16d444c-56d8-11d5-882d-0080c847b195} name: [l:326{163}]"Microsoft-Windows-ImageBasedSetup-IE-Package-Base-Downlevel~31bf3856ad364e35~amd64~en-US~6.2.9200.16521.Microsoft-Windows-ImageBasedSetup-IE-Package-Base-Downlevel" ncdata: [l:0]"") thumbprint: [l:128{64}]"b691ff0ae0d6ef5035b67c9f9e97a062dc3a88fbf6e1a144209c26be94d5ccd2"
2013-08-09 18:59:20, Info CSI 00000024 Component change list:
2013-08-09 18:59:20, Info CSI 00000025 Couldn't find the hash of component: Microsoft-Windows-IE-IEShims, Version = 10.2.9200.16635, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the catalog [l:192{96}]"\SystemRoot\WinSxS\Catalogs\41f8d72a79f78879f1562ac60358fe1bb87d573fa345bf3a7a35765e101ce5ef.cat".
2013-08-09 18:59:20, Error CSI [email protected]/8/9:10:59:20.258 (F) d:\win7sp1_gdr\base\wc... Read more

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RELEVANCY SCORE 83.6

Hi guys,

I have been trying to solve this error for too long and would apperciate some help. Whenever I go to install IE10 from Windows Updates, I keep getting the 9C59 error. I have a WSUS server setup pushing out updates, but I have tried from the web also with no luck. I have looked high and low for an anwser, but still have yet to find one. I have attached a copy of my CBS files, a snip it of the error, and a snip it from the Event Viewer that gives the "real" error code. Please let me know any suggestions you have!!

Thank you in advaced!

A:9C59 error when installing IE10

Neither SFC scan nor CheckSUR scan show any problems.
However, the background CBS log does show these issues...

Code:
Line 15141: 2013-12-27 13:35:38, Error CBS Failed to pre- stage package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~x86~~10.2.9200.16521 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
Line 15144: 2013-12-27 13:35:38, Error CBS Failed to process single phase execution. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
Line 15164: 2013-12-27 13:35:38, Error CBS Failed to perform operation. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
From the other data there, I think that the problem is a corrupted folder - but before attempting to correct that, I need a little more data.
Please upload the file C:\Windows\windowsupdate.log file - it may give us more data to work with.

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RELEVANCY SCORE 83.6

Hello everybody,

I've got a user at work on a Dell Windows 7 Pro 32 bit (OEM) machine. It is up to date on pretty much everything except Internet Explorer and I'm trying to fix that by installing the new versions but to no avail.

I followed the sticky and ran SURT and the SFC Scan. Attached below are the logs in the CBS folder.

I have an idea at how this may have happened. A few months ago my boss wanted to try if something would work with the ultimate version (Trial) of Windows 7 instead of Pro, can't remember why but long story short I had the task to downgrade the pc from ultimate to pro while avoiding a format. I think in the end I ended up using a tool that fiddled with the registry to make it think he was a Windows 7 Pro to do a repair install afterwards. Now that may have broke something as I can see here with IE, but how do I fix it, I have no idea of that.

Thanks a lot for your help

A:IE10 & IE 11 installation error 9C59

I am still in need of help as I havn't found a solution as of yet

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RELEVANCY SCORE 83.6

I have been trying to install updates on a new setup Lenovo Thinkcentre with Windows 7 Pro 64-bit. All updates were successful except for Internet Explorer 10 for Windows 7 for x64-based Systems. This update gives error 9C59. I have tried a number of fixes, some related to .net, as some of the error information pointed me in that direction. I have tried the Microsoft fix-it for update problems to no avail.

Again, the error code in Windows Update is 9C59.

I am attaching two CBS zipped files, as my original would not upload, and I was thinking it might have been too big, being over the 10Mb limit. The files are CBS-1.zip and CBS-2.zip. The second file (CBS-2.zip) has three of the .cab files in it, all the text files are in the first zip.

A:Update error code 9C59 when installing IE 10 for Windows 7 x64

CheckSUR seems to have found no problems - neither did SFC.
However, there are the following errors in the CBS.log file...

Code:
Line 69083: 2013-10-16 14:13:45, Error CBS Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]
Line 143042: 2013-10-16 14:16:07, Error CSI [email protected]/10/16:20:16:07.314 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_winners.cpp(1302): Error 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerifyComponentHashes expression: (null)
Line 143044: 2013-10-16 14:16:09, Error CSI 00000450 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #7392670# from CCSDirectTransaction::PrepareForCommit(...)[gle=0x90092004]
Line 143045: 2013-10-16 14:16:09, Error CSI 00000451 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #7392669# from CCSDirectTransaction::ExamineTransaction(...)[gle=0x90092004]
Line 143046: 2013-10-16 14:16:09, Error CSI 00000452 (F) 80092004 [Warning,Facility=FACILITY_NTSSPI,Code=8196 (0x2004)] #7392668# from CCSDirectTransaction_IRtlTransaction::ExamineTransaction(...)[gle=0x90092004]
Line 143047: 2013-10-16 14:16:09, Error CSI 00000453 (F) CRYPT_E_NOT_FOUND #7392420# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(..... Read more

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