Hi @ all.I am having problems with my PC. It is no longer charging. When I plug the charging line (the charging wire and adaptor) it is not charging. The orange charging light by the charging port is not coming up. But when I am about to plug in the charger, it makes some sound to show that the charger is good and working well. But if I put on the system, it will come up but the charger and the adaptor is not charging the PC.I have removed the battery and held down the power button for about a minute and it still did not work.Please help. What can I doRead other answers
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
Can someone please help? My Pavilion is plugged in and for the past few days i noticed that it was pretty low. I checked today and clicked on the battery button to see the status and it says "19% avalible (plugged in, not charging)".Read other answers
We have found that our battery is not charging. We now need to have the laptop constantly plugged in to make it have power. Sometimes when we turn the computer on, as it doesnt hold enough power now to go to sleep mode that it has an error message displaying about the battery and needing to do something about it but it always moves to the next screen too quickly for me to understand what the issue is and what to do about it. Can you please point me in the right direction on how we can resolve this issue as it is annoying. The minute the power chord comes out of the computer, the power is lost. Regards,Kellie AnthonyRead other answers
What I do ? Laptop battery not changed
It has to be 3 or 4 years old. Time for a new one.Read other 1 answers
hi, i bought HP Pavilion g4-2212tu Notebook PC 2 mnth ago.It is giving pluged in not charging issue from the 1st day. I take it to the servise center they replaces the charger.but it would't solve the issue...When I connect my charger to it, it starts charging but after sometime it stops and the battery icon shows "plugged in not charging".
Hi Lordofcyberpunk, Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion g4-2212tu Notebook and battery not charging. Plug the power adapter directly into a functioning wall outlet and into the computer. Do not plug it into a power strip, surge protector, or secondary power source. Here is a link to test and calibrate the battery. Here is a link to test the ac adapter. You can utilize this website to learn how to contact HP if needed, based on your region: Contact HP Worldwide Please let me know if you have any other questions or concerns. Thanks.Read other 3 answers
I have a problem with my HP Pavilion notebook, the notebook is not used frequently and it's just out of warranty. I recently upgraded to Windows 10 from 8.1 and I am not sure if that has caused the problem, may be just a coincidence?
The problem is that the battery is on 0% charge and displaying, "0% available plugged in not charging."
Because the battery is on 0%, could this be the problem? I read somewhere that if the battery goes completely flat it will not take a charge from the notebook charging system, is this correct? Or any other ideas would be appreciated to get it working again.
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This laptop is brand new. The past few days, when I plug it in to charge, i get a messae over the battery icon saying "pluged in, not charging". I have read that this is in fact a software issue dealing with Windows 10 and I have tried multiple times to imlement solutions involving the Device Manager. The only thing I haven't tried is actually removing the battery because I do not think this particular HP model can be have its battery removed by the user. I would really rather not have to exchange laptops especially if it is a Windows problem, is there any way you can help?Read other answers
Hi,I bought an HP Pavilion G6 notebook only a couple of months ago, and I have had this problem from the beginning. I have looked at some other forums and it seems like a lot of people have had the same problem with the laptop being plugged in, but not charging.This problem is really frustrating, as the laptop is plugged in to the power source, and into the laptop, but half the time it isn't even registered as being plugged in. The battery gets drained. Once or twice the battery has fully run out (whilst plugged in) and then been charged to 100% next time it was turned on(???!!!!).Please tell me if this is some kind of programming or software fault, or if it could be a hardware fault. I have run the battery checker several times and each time it has not found any problems with it. As the laptop sometimes recognises that it is in fact plugged in (but doesn't charge) I personally suspect that it is not a problem with the power adapter.PLEASE HELP ME!Thanks.(Sorry for the long message)
Hi, You can help us help you by posting the following information. 1. The full Model No. and Product No. of the notebook - see This HP web documentif you are not sure that you how to locate the model number and\or product number. 2. The complete version and name of the operating system you are using ( ie Windows 7 64bit ). Go into the Device Manager. (type device in the search programs and files box and click on device manager as seen in the following image) Expand the Batteries device. Right-click on the Microsoft ACPI-Compliant Control Method Battery and select uninstall. Do the same thing with the Microsoft AC Adapter device. After you have uninstalled both devices ,then you can right-click on any of the devices in the Device Manager and select and click on scan for hardware changes. When you have done that, the operating system will reinstall the drivers for both devices.Read other 10 answers
i have been using this laptop for 2 years i get it from my friend .
from start it always charges battery upto 56 percent.
and i thought that there is problem in the battery cell and in few months battery backup becomes very short.
Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.
So this is not battery problem.
Things i have tried
1)Removing battery and uninstalling windows ac adaptor from Device manager.
2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.
Nothing has worked for me so far.
I would be thankful for your guidance.
(I'm running windows 10 X64)
Dear everybody! I'm going to buy more 8GB Crucial ram for my laptop. Currently i have 4GB. So i will have 12GB ram total. So Could anyone give me some advices about this. Is it ok ? Is it compatible with my device ? Thank you.
@0xaddr? Memory Supports the following configurations: ? 12288 MB (8192 MB×1+ 4096 MB×1; not supported on computer models with a 32-bit operating system) Your manual here. http://h10032.www1.hp.com/ctg/Manual/c04427554 REORead other 1 answers
Hi, I just bought 2 laptops today and wanted it to be in Windows 7 64 bit instead of Windows 10.May I know where to get the Winows 7 drivers?I had tried to search around but I couldn't get Win7 driver.Can you provide me? The laptops I just bought are:HP Pavilion 14-ab175TXHP Pavilion Notebook - 14-ab161txRead other answers
My hp laptop is not charging when it is plugged in. When I plug my laptop into power it will read that it is connected and not charging, first I thought that it wasn't plugged into the wall I checked and it was, I then tried the same charger on a different machine a hp chromebook and it charged fine, I then tried a new charger on the laptop that wasn't charging and I got the same problem. Both chargers work on other machines and display the same not charging message. I then went through a restart and reseat of the battery to no avail. The only thing is is that I came back a few hours later and the laptop had charged up to 95% even though it said it was connected and not charging. Yes I verified that my battery is not part of the recal program. The hp suppport assist is saying that my battery is OK and should be fine. Is this a software problem or a hardware problem, probably my battery? Has anyone else had this happen to them?Read other answers
I have a long flight coming up, and need to keep my notebook charged up to entertain me. All I've found through searching so far is a bunch of stuff that plugs into cigarette lighters, but last time I checked, planes haven't got lighters, or the barrel shaped slots. What are my options if my budget is $40?
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Model: N9R07EAOne Month old notebook stops charging. I used spare adapter also but nothing happens. I troubleshoot by removing all the things like adapter, port devices, battery. I also tried using AC power directly without battery.I am using it in India. Its out of India purchase.Read other answers
I have a HP Pavilion x360 13-s010nd for a year now. But when I try to charge it when the notebook is on, it says: on AC, not charging. But when I turn the notebook off it does charge. I cannot remove the battery myself as far as I know, since it is not possible in this model.Read other answers
Hello For the past couple of weeks i have been having charging issues with my notebook. I am able to charge it but only when its off. If the battery runs low whilst using it and i plug the charger in, the orange light just flashes and it wont actually charge Very frustrating as use it alot and unable to whilst charging Any ideas?Read other answers
My notebook says "plugged in, not charging" and 0% buttery so when I plugge off the charger it shuts off immediately. What can I do to fix it myself? I would really appreciate the help.
Dear Customer, Welcome and Thank You for posting your query on HP Support Forum It looks like your Notebook is not charging the Battery, We will surely assist you with this issue Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a ... Read moreRead other 1 answers
So my notebook suddenly wasn't able to charge when i plug it on the wall. I call the support, they tell me it might be the charger. I wait 1 week, they send me a new charger. Still nothing. I wait 1 more week for them to come and take it (they wanted to pack it in their own special box), and then 2 more weeks for them to fix it. After a total of 4 weeks I got the laptop back yesterday, they sent a paper saying all they did, which included changing the plug of the computer, where it connects with the charger. I then happily plug it on the wall, and guess what, it doesn't charge !! After 4 weeks of waiting, while a civil engineering student heavily depended on the use of a laptop, they sent it back and it is NOT charging !!! This is ridiculous, i was forced to go buy a 600 euro new laptop (not an HP of course after all this), and i am now fighting to get my right in repairing my 1500 euro HP laptop !! I contacted them again, they said: "we will come and take it again and have a look at it, it will take probably 3 weeks" . I have never ever experienced a worse customer support or treatment in my life. A total of 7 weeks to fix a laptop's charging problem, when i depend on the use of it every day at school, is to say the least unacceptable. I am living in Denmark, i expect an answer regarding all this from an authorized HP person.
Nice laptop by the specs. Did anybody run the battery diagnostic test on it? Not sure, but if the battery is not charging one thing to look at might be whether the battery is defective...tap F2 as you power up or esc and go into diagnostics or use the HP Support Assistant within Windows.Read other 2 answers
hello.... My HP Pavilion g6 is charging when Off but not charging when I switch it On, I have changed powerpacks and changed the Operating System too but the problem persists, When its On the LED switches on for a few seconds then OffRead other answers
Some backstory: My notebook was working perfectly fine for about a month since I got it used as a gift. Then, one day, it won't turn out at all.When I plug it in to the AC adapter, the charging light next to the charging port turns solid white. However, pressing the power button causes the causes this light to go off, and nothing to happen on the screen. The light remains off until the charger is unplugged and plugged back in. This all happens regardless of whether the battery is in or not. I have left it alone for a long amount of time, then tried again to no avail.Can someone tell me what is wrong with the notebook and how/if I can fix it?
Hello X2YandZ, You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article. Hope this helps, for any further queries reply to the post and feel free to join us again !! **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 1 answers
I have an HP Pavilion 17-e067cl. The laptop just stopped charging. I inspected the dc power jack and found the ceramic that covers the center pins missing so I replaced. When I plug the charger in I do not get a charging light. I have checked the back of the connector the dc power jack plugs into and I am getting voltage. I also checked the batter terminals and I am getting voltage there as well. What can I check as the machine is currently dead and will not operate.Read other answers
My HP Notebook 15 is slower on games while it is charging, I've set it to high performance and many other things like that. Taking the charger out doesn't help immediatly, it takes a while and then it runs like a charm, but I'd like to play with the charger in because as soon as it's back in it slows down, also this started around the middle of November 2016, but the internet hasn't been able to help me, so I've now turned to you.Read other answers
I bought a notebook three weeks ago for my wife, specifically a HP 14-an009a. It had Windows 10 pre-installed. It worked perfectly for a couple of weeks, but an issue has cropped up with the battery. When it is turned on and connected to the charger, the battery icon will say "37% available, plugged in, not charging". The actual percentage does vary, depending on use. I have tried all the various fixes (e.g. "Uninstall/reinstall Microsoft acpi-compliant control method battery" in the device manager and battery out/in, run off AC only then plug battery back in, etc), amongst others, but to no avail. The notebook will charge perfectly when it is switched off, however, with the little orange light on the side illuminating. It will turn white,however, when the machine is turned on (but not charging with the AC connected). Obviously, there have been several updates (including the big "anniversary one) since the purchase. Does anyone have any ideas how to rectify this? The battery is OK, and the charger works fine. There is no HP power control software/bloatware on the notebook either which could be causing this. I have changed power plans, and everything that I know of! I can only assume that the battery control driver (after an update) is overriding the charging when the notebook is turned on. Does anyone else have this issue? Please help.
Try this: In a Elevated COmmand Prompt enter
Help! My wireless internet will not work when my notebook is plugged in and charging. If I unplug, the internet connection works. Upon plugging in, the connection won't work. Doesn't matter where I am or whether I plug into a power strip or directly into the wall.
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Hello esteemed experts.
I have a HP15 Notebook:
HP15 Note book PC Windows 10 version 1511 64 bit i7 CPU 4GB RAM
OS build 10586.545 Product ID 00327-60000-00000-AA059
HP Notebook - 15 - r100nx (ENERGY STAR) model K1S20EA Serial NO. (removed content)
The battery was not charging from new so I took it to HP who diagnosed a faulty battery but wouldn't replace it under warranty as the computer was over a year old (bought it from a friend who never even unpacked it). I replaced the battery with a generic one but the battery status showed 0% , 2 mins to full charge even after 8 hours charging. I tried another power adaptor and cables, another wall socket with same results. I replaced the battery again with a different manufacturer, rechecked it was correct voltage/model number - same result. When you power on from the mains it (battery status in bottom RH corner of taskbar) shows 0% and 2 mins to full charge, so one of the statements is incorrect.
I ran the latest set of UEFI diagnostics (quick system test) using the F2 at startup method. The system test shows a faulty battery:
Battery Check : Primary - Replace (40)
FAILURE ID : 64VV7R-835888-XD7V7F-C0A203. I cannot find this code on the Internet. I have no other PC to fit the battery to to determine if the battery really is faulty. I also have no way to charge the battery in another PC or external charger. Thed... Read more
CAN SOMEBODY HELP ME OUT OF MY Hp 630 CHARGING LIGHT PROBLEM ?
... My Hp 630 light is always off when 'am chaging it. It only indicates the FULLY CHARGED LIGHT wen fully chaged. I dont always know if truely power adapter has been correctly pluged unless I turn it on to see the charging indicator on the battery ICON. Pls, what can I do to show red light while charging?
Hello MG mate a lot of the LEDs used for the charge light actually change colour so say for charging they will glow yellow for example and then green for fully charged.
Now depending on what sort of LED/s it is either means you have to replace the charging one or the whole thing as some LEDs work on circuitry that will change the colour depending on the stored charge ie volts and theoretical available current.
this may give you an idea on what I am saying https://www.sparkfun.com/products/105? &
Light-emitting diode - Wikipedia, the free encyclopedia
Having said all that to replace is no mean feat you need to be able to disassemble the machine and from experience those LEDs are very small. For what it is worth my friend I would just accept that the fully charged comes on if it doesn't well something is wrong either with the battery or adaptor
Oh by the way I meant to mention my Toshiba's show me when power is hooked up too so in effect I have three LED indicators on the machine
hiplease can someone assist my laptop has just died on my today. was working fine and battery went low, I plugged in charger but not charging. I've tried different charger but no luck. charging port doesn't look damaged. if I press power button the light on side flickers 3 times then goes off.I don't want to lose any of my info....please help?RegardsKarushaRead other answers
Just purchased HP - Pavilion x360 2-in-1 in December. When I plug the charger in the battery does not charge. Should I replace the battery or charger or both? Thanks!
Hi @vballsmithc , Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion 360 Notebook and issues with the battery and charging. Here is a link to test and calibrate the battery. Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue. Here is a link to troubleshoot the AC power adapter. Please let me know the outcome of these test. I hope this helps. Thanks.Read other 5 answers
just bought new bttery, checked it's voltage ok, now is run down. checked the charging unit, voltage output ok. now what can i try?Read other answers
Hi team, My laptop has recently run out of battery and the charger is not working. I have read various forum posts about HPs not charging and the remedies for it. But the problem I am facing is that the laptop has run out of battery so I can't charge it up to solve the charging problem. The model is HP Pavilion G6-1241ea. I have recently updated to Windows 10 but not sure if 32 or 64-bit and can't check on the control panel. Anyone have any magical ideas?? Thanks, FabianRead other answers
I typically keep my laptop plugged into AC power whenever I'm using it, and transport it in Sleep mode with the lid closed whenever I'm taking it on a trip. The laptop is 4 years old and the battery isn't holding a charge as well as it used to, so it'll go from 100% down to ~50% when it's in Sleep for maybe a 6 hour trip. I just moved to a new state and left it in Sleep mode in my laptop bag for more than 24 hours, which (presumably) took the battery down to 0%. Now that I'm unpacking and back up and running, the indicator in the system tray constantly reads "plugged in, not charging" with 8% battery (but it was 9% yesterday). However, the laptop powers off immediately whenever I unplug it from AC power, even with the lid closed in Sleep mode. I've tried several different outlets and a spare charging cable but can't get the battery to start charging. I know the battery is old and may need to be replaced, but I suspect that it could also be a software or sensor failure because the battery drained while it was in Sleep mode maybe? I've tried a few other troubleshooting steps online (cleaning the battery contacts and reseating it, updating battery drivers, removing the battery from Device Manager and rebooting) but nothing's fixed it. The laptop still runs fine on AC power with the battery removed. Any ideas to try before I give a replacement battery a shot?Read other answers
Hi dear, I have my laptop now for one year. It always worked well.But now, the adapter is plugged in and my laptop is working as always. But it is not charging. When I remove the adapter then te laptop falls out. So I can only use the laptop when it is on the adapter. Does anybody now how to solve this problem? Thank you in advance. Kind regardsKoen
Koen17 Hello;Allow me to welcome you to the HP forums!I read your post about your laptop no longer charging and wanted to help.Since it could be the battery, the charger, or both, here are some troubleshooting steps you can try:HP Notebook PCs - Using and Testing the AC Power Adapter | HP® Customer SupportHP Notebook PCs - Testing and Calibrating the Battery (Windows 8) | HP® Customer SupportGood Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================Read other 1 answers
Son has a pavilion 10 X2 laptop 2in1. The charger (I'm in UK) states output of 5V 3A. Can you use a charger that has less amps?I have another USB charger, Anker USB charger which outputs at 5V 2.4A. Is this enough? Will it just charge slower?Also there's another charger I have, from a surface 3, which outputs at 5.2V 2.5A.So are all safe? With one having a different voltage, and both others having lower amps?Thanks
Hi, It is highly recommended to use HP charger (and for warranty too) BUT by some reasons you need to use other charger TEMPORARY, I recommend the first one (ie 5V 2.4A). Regards.Read other 4 answers
My Pavilion x2 was shutting down without explanation. We discovered that my tablet was not charging when plugged into the main charge port. I have to disconnect the tablet and plug the power cord directly into the tablet for it to charge. Then when unplugged and reconnected to the keyboard, it loses it's charge fairly quickly and the computer shuts down. I have seen many discussions on this board pertaining to this issue. Is a fix available for this problem?Read other answers
I have a friends HP Pavilion DV4000 laptop, it has been dropped but there is no external physical damage, but it has stopped charging in the normal way.
When I was given the laptop it was completely dead, it had in fact run the battery completely flat, a fact that not forthcoming until I had stripped it down looking for any signs of obvious damage or broken connections etc. which I didn?t find.
I purchased another DV4000 off Ebay with a damaged screen, having used the hardrive from the original and connected to an external monitor everything worked fine including the charging, the battery now back to 100%.
The original laptop screen was reattached and all was fine picture perfect everything running as it should, almost.
The problem I have is that the AC adapter will only charge and run the laptop when an external monitor is connected to the VGA socket, disconnect and it reverts back to battery only, considering the screen and inverter are the only components used from the original I assumed that there may be a problem with the inverter, I found another screen assembly and replaced that, and the problem is still there.
I now have Two DV4000 laptop?s which I assume have the same fault, the hardrive & AC adapter are the only two components that are shared, both work very well apart from the need to connect them to an external monitor through the VGA socket in order to get them to run and charge the battery.
HP help desk suggested downloading the latest Bios F17 whi... Read more
It appears after that connecting the monitor via the VGA socket is providing an Earth enabling charging to operate, the AC adapter socket has been tested OK.
It has been suggested that a chip on the VGA circuit board may have failed causing the previous strange behavior.
Hi, Yesterday when my laptop displayed low battery, it did not seem to recognise the charger when I put it in and kept coming up with the low battery alert, but the charger light was on.Assuming the charger was faulty I took it into the PC World/Currys where I bought it and a member of staff there told me that the battery was indeed charging but for one reason or another was just not displaying this on the screen and he showed me that taking out the battery and holding the power button for 10 seconds should normally fix this up. After that, all seemed back to normal - charger light on, and charging display on screen.A few hours later at home however, the laptop again needed charging but when I plugged it in this time, there was again no recognition of a charger and moreover, no charger light. I tried the trick he showed me but it did nothing, so I left it off for an hour after which, all worked like normal. However again today, after signalling low battery and inserting the charger, the charger light started to blink and did not display charging symbol on screen. When I tried reinserting the charger a few minutes later, there was no light whatsoever. I left it off for half an hour and returned with a friend's identical charger and turned the laptop on to find the battery was now half full. It seems to have charged for the short time I had it in despite no charger light or on screen symbol.I'd be very grateful to find out where exactly the problem lies, the batt... Read more
Here is a solution that has worked in the past, so it's worth trying.
1. Turn off your laptop, unplug all wires, and remove the battery.
2. Hold the power button for thirty seconds.
3. Afterwards, reattach the battery and connections.
4. Boot the notebook up and see if the battery will charge now.
Let me know if that solution works for you or not. Best of luck!
I am facing the same issue...I replaced my battery ...And it was full charged but still my laptop will not work until charger was plugged in...Plzzz any one can help meee to resolve this problem ...What is the issue...which parts is demaged Nd have to changee...Read other answers
Hello, I am new to this forum thing. I have a 2 year old pavilion x-2 detachable personal laptop. Recently updated the OS to Windows 10. Ever since then I have been having problems with holding a charge on the battery. And now this morning it is unable to turn on and will not charge at all. I no longer have the serial number so I can not find out if I have a warranty through HP, which I think I do. Any advice would be greatly appreciated. Thank you.Read other answers
I have been have problems with my DV4000 charging, it would charge only if I connected a external monitor to it, it was using that circuit as it earth source, you only had to connect it with no power.
It turned out to be the AC adpter socket, there is a tiny micro switch inside the socket which is opened when the adpter is plugged in, in my case the switch was damaged and wasn't switching as it is surposed to.
The laptop was taken apart and the socket unsoldered and replaced with a new one, approx £15.
hope this is useful to you all, thanks also to Colin from : http://www.truestate.com/hprepair/ a really helpful genuine Guy.
This is a very common problem with laptops in general. People first suspect and replace the AC adapter, then find out that the DC jack (in the US) is bad. Some of the DC jacks are on a separate cable, and some DC jacks are soldered onto the motherboards. I have a Toshiba Satellite with a soldered DC jack. This jack cost $42. The laptop has to be completely disassembled
Recently bought an HP Pavillion laptop (model 15-au106na) and noticed that the battery does not charge unless the laptop is switched off. At the moment, have to charge the laptop up to 100%, use the battery then charge it again while the laptop is off- which can be a bit of a hassle when you need to use it for longer than what the battery can do on one charge. Seems odd but was wondering whether this is how HP laptops are being built nowadays? Have tried a couple of component health tests, both via the HP PC Diagnostics UEFI and the HP support assistant, battery tested fine every time. AC Power test would not work but the AC adaptor can't be broken if it is still charging the laptop when off. Also carried out a number of restarts, uninstalling/updating Microsoft ACPI control compliant method battery etc as noted in some of the other forums but still no luck. Any help/advice/knowledge would be much appreciated.
You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article. Hope this helps, for any further queries reply to the post and feel free to join us again !! **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 1 answers
Hi, I'm Eline from Belgium and I have a problem with my ASUS ux32v notebook pc.
When I want to charge him, I have to bend the charger in order for my laptop to connect with it. I have already broken a charger by bending it too hard. At first I thought there was something with the charger so I bought a new one, but the problem is still there. I have checked the charging port but the little pin is still there and it's steady (I can't wiggle it).
I do have a history of problems with this pc. One time I accidently broke the screen after putting it in a backpack along with a lot of other stuff. The screen is fixed now. Another time I accidently broke off the pin from the charging portal, but it was replaced afterwards. I don't know if these previous problems may have any effect on the problem I'm having now.
I hope you guys can help me, I'll be eternally grateful if you do
I got a question about leaving a notebook while it is charging.
I have a software on my notebook called Lenovo Energy Management, and there's 2 battery mode available, the one is "Maximum Battery Life" and the other is "Optimized Battery Health" so I choose "Optimized Battery Health" mode, and leaving my notebook while it is charging for about 5 hours. When I am go back home, I saw that my battery is stay on 60% and it say "Plugged in, not charging". It won't charge the battery higher than 60%, so I guess the battery is limited to 60% from it's full capacity. The question is, is it safe for the battery if I leave the notebook while it is charging for more than 5 hours even the battery capacity is limited?
Thanks in advance.
There's enough circuitry inside to protect from overcharging, just don't leave it on a soft (like a bed) and flammable surface (like paper) in case of something going wrong. If you are worried about battery "memory", that is all but eliminated with new batteries but was bad with old NiCads.Read other 26 answers
My notebook only charges when it is completely shutdown. I have tried several ac adapter chargers and I am still experiencing the same problem. Is the repair covered by warranty?
Hello Willis, Welcome to FORUM !! YES ! I strongly recommend you to Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer Verify the warranty status here: http://support.hp.com/us-en/checkwarranty Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 1 answers