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Windows xp freezes on welcome screen & wont start in safe mode

Q: Windows xp freezes on welcome screen & wont start in safe mode

WINDOWS XP FREEZES ON WELCOME SCREEN & WONT START IN SAFE MODE

Last night i was in the middle of installing a program and my pc crashes and restarts automatically then when it restarted and everytime i turn it on it freezes at the (blue) welcome screen it also will not give me the option to start in safe mode.

I really need data that is on the hard drives can anyone tell me the best way to get it back, ive been told to buy a hard drive caddy / docking station does anyone have any ideas what the problem might be?

Thanks.

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RELEVANCY SCORE 200
Preferred Solution: Windows xp freezes on welcome screen & wont start in safe mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 97.2

Hi,

I'm having an issue with my laptop whereas it wont start up as normal and always freezes at the logo screen where the litte blue bar moves across the screen near the bottom. The laptop will start in Safe Mode but I don't have a clue what's causing this issue or how I can solve it.

Any help or advice would be greatly appreciated.

Laptop - Novatech Revo 440 CEL M Notebook.
 

A:Windows XP freezes at logo screen but will start in Safe Mode! Help!

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RELEVANCY SCORE 95.2

my dell dimensions 2100 with xp home is hanging at the windows logo screen. I can start it in safe mode, but am at a loss on what to do once there. Please help asap.
Thank you,
Wendylu
 

A:xp wont go past windows logo screen but will start in safe mode

Turn off computer.

Turn back on - as soon as you've pressed the power button - tap F8

This will present you with a number of boot options. Select

"Last known good configuration" this and see if it works.
 

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RELEVANCY SCORE 94.4

i just bought a computer and used it for two days, i didnt even realize that the virus software was out of date. Befor i knew it the computer was going crazy. I installed norton antivirus 2005 and it couldnt even remove everything. then one day it shut down by itself and when i restarted the computer and got to the windows xp logo screen and progress scroll, it just freezes after the blue dots have passed by twice. I attempted to reinstall xp and everything went fine until the system had to reboot, once again the system froze at the xp logo screen. i have tryed everything from booting up in safe mode to restarting from the last know working config. and nothing works. Please help

A:Xp freezes at start up and wont even open in safe mode

When you reinstalled xp, did you do a clean install? Or just reinstalled over it? I suggest formatting and doing a clean install. If it still doesn't work, it could possibly mean that the hard drive is going bad. Find out your hard drive brand, download their diagnostic tool and do a scan. Good luck.

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RELEVANCY SCORE 88.4

can start my pc up and it will get to the system start up blue screen, but it wont load that screen. i left it for like an hour and still nothing.
I tried going in in safe mode and this worked, but i need an internet connection
I thought maybe it has too much stuff on that account, ie hogging memory so i deleted a lot of stuff like 30 gigs of stuff but it still wont load
I need the internet connection at home so i tried going into safe mode with networking (i think that gives a net connection but maybe it emans something else)
i have ran spy bot s&d and deleted everything, also 2 other programmes + ms anti sypware new beta
thinking it was a virus but it cant be.

i tried a lot of the options you get in F8 but only the normal safe mode seems to work. i cant do a system restore as i deleted them yesterday as they were like a few gigs of stuff on it and i cant seem to find my xp cd so i cant reinstall windows, at least for 4 weeks as ican get a copy when i get home.

Any ideas what to do?

even if it just get me an internet connection in safe mode as thats all i need really.

Also its win xp
 

A:help, my start up screen wont load except in safe mode

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RELEVANCY SCORE 87.6

#1 Hi, basically this probem arose from nowhere. I came back from holiday 6 days ago and my pc took longer than i remember to boot. Only till i realised the next day and day after it was getting longer and some times not loading past the 'Windows' screen. Each time when it hasn't loaded fully, I turn it off and re-boot pressing F8 to get up safe mode, which doesn't work at all.
It gets stuck on '/avgdiseh' doesn't load past and will stay like that till turned off. Start up repair does absolutely nothing, it asks to do System restore which then errors and reboots, if i press cancel it stays on the 'Scanning' screen for hours.. (8 hours today)

#2 I've now seemed to run into another problem trying to boot from my CD drive. First time I loaded everything correctly got to 'install windows' screen clicked start up repair which did nothing. Ever since that windows won't detect my CD drive even though it opens and did read CD's.(watched a film on it the other day)

I've looked online and other people have had the same problems and clearly i haven't found a solution yet. I've tried cleaning the inside of my case, double checking connections, changing boot options. From what i've read its either a failed HDD, failed RAM (, or failed CD drive in the case of my second dilemma)

I'm just curious as to whether anyone can pin point what the problem is. If its an easy fix or whether it is possibl... Read more

A:Windows wont boot past Start up Screen, and won't boot safe mode

it's the one following avgdiseh that is the problem

d/load and run the h/drive makers diagnostic utility on the h/drive

http://www.tacktech.com/display.cfm?ttid=287
 

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RELEVANCY SCORE 87.6

Can someone help me fix windows?
Every time I try and start the computer a BLUE screen comes up and i have to restart on safe mode to use my computer at all.
HELP ME PLEASE!!!!!!!!!!
 

A:XP blue error screen, wont start, only on safe mode.

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RELEVANCY SCORE 86.8

Last night I updated windows 8.1 from windows 8.
It got to the stage where it needs to restart so it done that started the configarations and once it reached 100% it restarted.

Since then what happens is when i press power on the samsung logo comes on the screen then the black screen with the windows picture then the bsod comes up for around half a second and it restarts. then it constantly does this.

The whole cycle only takes a few seconds.

Ive tried booting in safe mode but this isnt working so I downloaded kav rescue on another computer and saved it on a flash drive, But it wont boot off this either.

Any ideas?

A:Windows wont start after 8.1 update wont boot in safe mode

What does the BSOD state? Most times it is a driver issue with the Display drivers. Other times it is hardware.

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RELEVANCY SCORE 86.8

Like the title says, my computer is stuck on a black screen. I downloaded an update and was instructed to restart the computer. After restarting the computer it went to a black screen. It won't do anything past that. I've tried starting it in safe mode but always with the same result. I have no idea what to do with this short of taking it to Best Buy to have the geek squad take a look at it and frankly I don't feel like doing that. If anyone knows how to fix this or has any suggestions, I'm open to anything. Please help.
 

A:Computer stuck on black screen - wont start in safe mode

Have you tried selecting Last Known Good Configuration from the Safe Mode menu? It sometimes works. Also, if you put in your W7 DVD and select Repair rather than Install after making the language choice, StartUp repair might help and if it does not, try System Restore.

 

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RELEVANCY SCORE 84.8

hi, window will not boot goes to blue screen that says process 1 initizaltion failed and starts dumping, then reboots to reapir, wont repair, tried booting to reapir disc and used bitdefender rescue which showed no virus, then tried booting to my winodws 7 upgrade disc, it says loading files then goes to a windows screen and nothing, tried recovery and it only shows one date may 6th, recovered to that date and does the same boots then goes to blue screen, in advanced i went to promt screen and tried chkdsk c:/f/r and it said failed to transfer logged messages to the event log with status 50, so now dont know what to do if i need a new hard drive or what bios looks the same as always please help mike

A:windows 7 wont boot, wont go to safe mode or start on windows 7 disk

Have you followed these steps - Troubleshooting Windows 7 Failure to Boot

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RELEVANCY SCORE 84.4

hi.
I know a bit about computers but i ain't the best an ain't bragging.
But i know a problem when i have one.
I wanted to get into safe mode in windows but cant.
I press f8 then select my operating system then the drivers start to load windows in safe mode.

The problem i get is it hangs on one driver, so I'm thinking this driver could be missing or is corrupt.
I have run chkdsk an have use the options to fix all errors but windows still wont start in safe mode.

I checked for Virus and Spy-ware but still no joy.
Also if this driver is missing or corrupt i cant replace it because i cant get into safe mode.

I have also tried the sfc /scannow in cmd but keep getting the message please insert windows xp disk in CD drive D:
The disk is in there i put it in ???? ????

Also don't ask me to do a restore as i have no restore points to go back to as i cleaned up the comp a few days ago.

Any suggestions as to whats going on??

Thanks in advanced
Sheepy

OS - Win XP PRO
 

A:Windows wont start in safe mode!!

Can any body help me please???
 

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RELEVANCY SCORE 84.4

Yesterday I installed and uninstalled to virus programs and after reboot I can start up into my desktop, nor can I boot in to safe mode I can get to the safe mode screen but every time it says trying to repair computer but fails to do so, I tried a few rescue disks and kapersky got me to their boot up and it saw all my files etc so I know they are there, what do I do now?

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RELEVANCY SCORE 84.4

Hi,
The problem is that windows freezes on a blank screen after the Loading windows screen. There were about 10 viruses on the computer, they have since been removed remotely. They included trojans, spyware and adware, and also [email protected] However the computer can still only be booted in safe mode.

here is a log. (from safe mode)

Code:
Logfile of HijackThis v1.99.1
Scan saved at 7:54:18 PM, on 10/8/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
D:\apps\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.search-paga.com/10079/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = www.yahoo.com
R3 - Default URLSearchHook is missing
O2... Read more

A:Windows wont start unless in safe mode

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RELEVANCY SCORE 84.4

Around a week ago as I closed the computer down one evening, there was a MS update running, I allowed the update and the computer shut down.
 
The next morning my laptop would not start up. It would load to the password login screen and no further. I was able to go into safe mode and run system restore and this would then allow me to use the computer as normal, I was not able to use a recent restore point though. On rebooting I would be faced with the same problem.
 
I have updated all my security programs in safe mode with networking and run them but so far they have found nothing.
 
I have used Microsoft Security Essentials
 Malwarebytes (the database was corrupted and was downloaded again)
 Adaware
 Superantispyware
 WinPatrol has not notified me of any suspicious activity

 
in addition I have run a couple of online scans (I forget which ones)
 
I have run start up repair but apparently this has not fixed my problem. I am using online armour as a firewall. I am not convinced that I have any virus and my security is pretty comprehensive but I am at a loss to what to try next and would appreciate some help if possible.

A:Windows 7 wont start up without using safe mode

Following another Microsoft update this appears to be resolved now.

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RELEVANCY SCORE 84.4

Please excuse me if I have posted this in the wrong area, but over the past 48 hours I have had great difficulty in using my laptop, a Dell Inspiron 1545. System type: 32-bit. Processor: not available. Memory (RAM): not available. I checked this yesterday and all information was provided, but not sure why it is not today.

Everytime I switch it the laptop on, I will have about 1 minutes worth of use before it completely freezes. Ctrl + alt + del do not respond which means I just have to keep switching it on and off, on and off. Everything works fine on safe mode and after checking other sites for advice, I have not had any luck.

I have tried 2 restores, which were successful, but not in fixing my problem.

I am currently an English teacher in China so my laptop is crucial for everything I do. I appreciate any feedback and help.

Many thanks,

Nick
 

A:Windows freezes after start-up but works in Safe Mode

Sometimes it's a corrupt driver issue when safe mode is the only option.
 

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RELEVANCY SCORE 84.4

Alright, so, last night I was in a hurry, and didn't want my laptop to take long to shut down, so I did something stupid that I never do. I shut down by holding the power button. About fifteen minutes later when I came back and turned it on, it let me log in like normal (slightly slower than normal now that I think about it) and all seemed fine. But after about a minute, it just froze. The screen glazed over as a whitish shade and my cursor became the loading circle, nothing worked. I pressed ctrl + alt + delete and it sent me to a black screen with my cursor. I tried again, and again, and again to no avail. It works perfectly in safe mode though, no problems at all. I even tried system restore, and that did not help a thing.

Any assistance would be greatly appreciated!
 

A:Windows freezes after start-up but works in Safe Mode

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RELEVANCY SCORE 84

hi..found a computer in the garbage its a pony but it has a soyo motherboard with a pentium III 450mhz and 512sdram.It never would start windows normal but would in safe mode,so now i did a diskcheck and restarted now it gets hung up on the system32\drivers\agp440.sys...at least thats the last one that pops up before it freezes...im new to this and this forum but if anyone can help id greatly appreciate it...thanks..
 

A:windows wont start...did start in safe mode now cant even do that

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RELEVANCY SCORE 83.6

Hello All,
I am running Windows 7 RTM on a 1.75Ghz, 3Gb RAM box. Windows 7 was working fine for me, but this morning i just restarted because i thought it was acting slow. It had a proper shut down(I use verbose mode..)But then it never restarted. It just showed the HP logo and stopped.. I am even unable to get into the safe mode box(by pressing F8). I have a windows Xp bootable CD right now... and that doesnt boot either (Yes, I have ensured the booting order is correct.) What could be the cause?
Is it a hardware failure - As in harddisk crash? Because the computer just sits idle!! Strangely, I went to BIOS and did a disk diagnostic test which it passed.. But the harddisk LED didnt blink during the test(It should blink right?)... Please help me, i am really stuck here...

A:Windows 7 wont start.. unable to get to safe mode even!

Some kind of bios setting. Check to see the plug and play os is set to yes. If that's not the cause, use "standard optimized default" as the global bios setting and see how it carries on.

Can't hurt to actually update the bios from the motherboard manufacturer's website too.

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RELEVANCY SCORE 83.2

No matter what option i pick in the safe mode list, the computer will not start. when i choose any of the safe modes, (safe mode, safe mode with networking etc) the computer displays a list of random commands (i dont understand any of it) and then restarts. If I try to Start Windows Normally, or use last settings that worked, it seems to start loading, and then restarts.

Any ideas?
 

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RELEVANCY SCORE 82.8

Hi, my HP desktop pc keeps freezing up. If I start in safe mode it doesn't happen. It usually happens a couple minutes after startup. At first it would only occur when browsing the internet, but now does it on the desktop as well. The cursor will stop moving and the mouse and keyboard become unresponsive.
 
I've run scans with MBAM and MSE. I've also tried a clean boot and the problem still occurs every time. I'm not sure what the next step is. Thanks

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RELEVANCY SCORE 82.8

I have a windows 7 notebook that won't load into windows or load safe mode successfully its ends with a black screen and hangs forever. System restore wont even fix it. What command can I use to troubleshoot this other than reinstalling windows. Thanks

A:windows 7 wont start up or load safe mode successfully

If you have an install disk and can access Setup (possibly tapping F2 as you switch on) to change the Boot order to CD/DVD before the HDD, then insert the disk - Save and Exit, it will then reboot up with it and you will be prompted to press any key to boot from CD/DVD.

Select the Repair option and then Startup Repair in the Recovery Environment.

It will give you the option to select a restore point which you can opt for or pass on that and let it complete the Startup Repair.

If it reports that it was unable to repair, then you could give the restore point a try.

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RELEVANCY SCORE 81.6

Upon booting the machine it just shows the background and the mouse cursor. Tried it in safe mode and i get the same issue. I also tried startup repair same issue. Machine came pre installed with 7.

A:Windows freezes before logon screen, even in safe mode

Use the Advanced Boot Options to select Last Known Good Configuration (advanced) and report back whether it helps.

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RELEVANCY SCORE 80

Please help me!!

My computer keeps loading up the black screen asking if i want to load it in safe mode. No matter which option you pick it just restarts and loads the same page again and again.

I've tried un-plugging it and leaving it for a few days but just get the same problem. I think it has a virus but am unsure.

Do you think re-installing windows will solve the problem?

A:pc wont load windows and just keeps reloading the safe mode screen!!!

Yes, re-installing Windows will most likely solve the problem. Remember that by doing this you will lose everything on your hard drive, so slave it to another computer or put it in an external case to get anything important off it.

Google will tell you how to slave a drive (usually by connecting it to the other computer's secondary IDE cable).

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RELEVANCY SCORE 80

Hi,

My when i start my computer its a black screen and says

Checking file system on c:
file type system is ntfs

I have pressed f8 and tried to load safe mode but its says its loading with loads of writing on the screen but just stays on that and doesnt load.

I have also tried all the other options when u press f8, boot from hard drive etc etc and all leads me back to thr black screen with the checking file system c.

I have a windows boot cd which enable me to boot in to something called mini windows xp but this is very basic and only enables me to access the internet.

Please help its driving me up the wall

A:black screen and windows wont boot safe mode. please help

Mini Xp might be Hirens boot cd do not use it. We do not recommend it here, and we do not give out advice about hirens boot cd.

Try going back to the Safe Mode boot option screen select Advanced then select your lanuage then select "Repair your Computer" then select more options then select Command Prompt .

Type in then hit enter.

CHKDSK C: /R

this will attempt to repair any errors let the process finish.

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RELEVANCY SCORE 80

I just got my friends laptop yesterday because she got a BSOD and wants me to fix it. I can't get anywhere, it won't boot in any mode. Any help is greatly appreciated. i tried booting from the XP_RE_CON.iso and went to boot options so it would boot from the CD and it gave me a different blue screen. stop:0x0000007E (0xC0000005, 0xF748E0BF, 0xF78DA208, 0xF78D9F08) pci.sys - Address F748E0BF base at F7487000, DateStamp 3b7d855c

what other information can i post that will help assess the issue?

thanks so much!

A:BSOD on Dell Inspiron 1545 with windows vista, wont even start up in safe mode

What was she doing when it quit working?

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RELEVANCY SCORE 80

Installed Windows XPPro SP2 on clean HD -Almost always freezes when Windows screen comes on-little dashes start then stop abruptly. Also can not get to start in safe mode. When do get past the screen (rarely) everything runs normally. an all kinds of checks on file with Tune Up utilities ,scandisc, antivirus ,antispyware. Flashed BIOS . In different computer , the drive get to F1 but loops around and asks for another F1 prompt. When boot from XPPro CD it loads files but then freezes at the "starting windows screen. Can't reinstall XPPro cuz when boot from it get message that it is earlier version than that installed (I assume because SP2 is on the existing Drive .

Please help. Thanks.
 

A:XP Pro freezes at Windows screen even in safe won't start

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RELEVANCY SCORE 79.6

Hi guys. I have a Sony vaio model number: vpcee23fx. Ever since last week my computer freezes after start up. Like I turn it on, it gets past all the boot up animations and what not and everything works perfect. Then like 5 minutes later it completely freezes I can't move my mouse or push any keys. Nothing works and I have to manually shut it down by holding the power button. It works perfect in safe mode. It never freezes and I'm free to use it how ever long I want. But not in normal mode, nope. Just freezes. Please help I need my computer for school work :(.. Ps. I I'm a nooby when it comes to computers

A:Computer freezes few minutes after start up in normal mode but not in safe mode HELP

Hello EyyJayy & welcome to TSF

Perform a Clean Boot & see if the problem persists.

Post back.

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RELEVANCY SCORE 78.8

Hello,

Today I noticed that I could not open my start menu with neither the windows button, ctrl + esc, or a click of the mouse. I've also had a problem the last couple of days saving/opening files in one of the programs I used to make music. I tried to go into safe mode to do system restore, but the safe mode didn't boot. It scrolled all the system files on the screen but then just stopped and nothing happened.

So, I tried the other option (forget what it's called) that lets you perform various other system restoration tasks. I brought up the system restore screen from there, but got an error that said something about corrupt files so it could not perform the restore. I checked again, and all my restore points had been deleted.

Lastly, when I click computer, all the drives are blank with no names beside them, only the icons. I can still click them and they seem to be functioning normally, so I don't know if there is a relation to this. I don't know if some registry files were deleted or if there is some other problem. I didn't notice the start menu/safe mode/blank icon issues until I just recently installed the latest windows update.

Sorry if this seemed a little long winded, but I would appreciate help from anyone.

Thanks,
adub2b23

A:Safe mode wont boot, Start menu wont appear and various other problems

Hi -

Try a repair/ install - http://www.vistax64.com/tutorials/88...all-vista.html

Regards. . .

jcgriff2

`

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RELEVANCY SCORE 77.6

Hi guys, I've got a nasty virus on a laptop that I cna't get rid of (not yet anyway) I have not yet run HijackThis! or GMER, however I have run ComboFix, it found and deleated a file on the D drive called installer.exe. No changes. Here are the symptoms:

1) When booting into normal startup it takes about 5 minutes to get to the desktop. That is from the time I see the Windows Loading screen until the screen goes black.

2) Once I have officially logged in the screen is black. All I see is the mouse courser. Pressing ctrl alt del does nothing. Neither does pressing the Windows key.

3) Booting into safe mode brings up the desktop and the computer workes fine then.

4) All of the System Recovery files have been deleated.

5) Going to the Avast website brings up the "This site has been marked as harmful and is being blocked" screen.

6) If I make any changes to startup using the msconfig command and then restart the computer the system will hang on the Windows loading screen, restart, and then revert itself back to the way it was before (black screen)

7) I cant run a virus scan (or do anything else) in Avast (this isnt really the virus's fault, avast dosent work in safe mode.)

I'll post the logs of HijackThis! tonight, but I would like if anyone has any suggestions to help me out before then.

A:Windows 7 black screen on startup, have to start in safe mode.

Try going into safe mode with networkingRun MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan b... Read more

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RELEVANCY SCORE 77.6

Thank you so much for your help.  I've gone through this site before and have been so happy with you all.  I have a blue screen of death on my computer using Windows XP.  I've tried to push F8 and start in safe modes multiple times but nothing works.  I saved Vipre Rescue to a flash drive and to a DVD but cannot get either to load. Please help me.  I have time sensitive things on this computer and need to recover.  

A:Blue Screen of death-can't start in safe mode, Windows XP

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RELEVANCY SCORE 77.6

Hi guys, I've got a nasty virus on a laptop that I cna't get rid of (not yet anyway) I have not yet run HijackThis! or GMER, however I have run ComboFix, it found and deleated a file on the D drive called installer.exe. No changes. Here are the symptoms:

1) When booting into normal startup it takes about 5 minutes to get to the desktop. That is from the time I see the Windows Loading screen until the screen goes black.

2) Once I have officially logged in the screen is black. All I see is the mouse courser. Pressing ctrl alt del does nothing. Neither does pressing the Windows key.

3) Booting into safe mode brings up the desktop and the computer workes fine then.

4) All of the System Recovery files have been deleated.

5) Going to the Avast website brings up the "This site has been marked as harmful and is being blocked" screen.

6) If I make any changes to startup using the msconfig command and then restart the computer the system will hang on the Windows loading screen, restart, and then revert itself back to the way it was before (black screen)

7) I cant run a virus scan (or do anything else) in Avast (this isnt really the virus's fault, avast dosent work in safe mode.)

I'll post the logs of HijackThis! tonight, but I would like if anyone has any suggestions to help me out before then.

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RELEVANCY SCORE 77.6

I recently got the winhost.exe virus on my laptop. Booting to windows was working fine it loads into windows and ran fine except some programs were running slow. But this virus has disabled my virus protection programs and does not allow me to run any .exe files saying that "the file is not a valid win32 file". It prohibits or does not allow me to go to a different restore point and most importantly run in safe mode. I get a blue screen of death saying the computer has an error, virus or hard drive problem and shuts down when I tried to run in safe mode using the <f8> key.

In order to run in safemode some other technitian told me to 1) go run prompt 2) type msconfig 3) select the middle tab on top 4)check on safe boot box 5) click apply 6) restart. Hoping this would bypass the virus and go into safemode this is what I did.

Now I can not start the computer because every time it loads windows the system wants to go into safemode which the virus will not allow.

Please help me reconfig my windows so it starts again.

I have tried all the options on the boot option screen when pressing <f8> and none worked. Is there a way to load windows again without reinstalling?
 

A:windows gives blue screen of death trying to start in safe mode

Welcome to TSG....

Do you have the recovery disk set for this Dell computer?
 

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RELEVANCY SCORE 77.6

The problem is on my buddies pc. It uses Windows XP Professional. I have it setup next to this pc I'm currently using. First I get this screen:

We apologize for the inconvenience, but Windows did not start successfully. A recent harware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked)

Start Windows Normally

Use the up and down arrow keys to move the highlight your choice.

Any choice I highlight brings this screen:


A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is indentified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with the hardware vendor for any BIOS updates. Disable BIOS memory options su... Read more

A:Stop Error Screen Windows Won't Start Even In Safe Mode

Most likely a hardware driver problem.
You could try a repair re-install. Instructions here:

Windows Repair Install
You should know that after a repair you will have to re-install all updates, including and uninstalled service packs.

Or, first check to make sure the named driver isn't corrupted. If you can't get into Windows, you'll need a Windows XP CD, hopefully with SP2, and follow these instructions:

To Extract a file using the Recovery Console

Insert your Windows XP CD and restart the computer.
At the prompt 'Press any key to boot from CD', press Enter.
Windows Setup will load. This takes a few minutes.

After Setup loads, press R on your keyboard to enter the Recovery Console.
At the prompt to select 'Which Windows installation would you like to log onto', on your keyboard press the number of the installation. This will usually be 1 unless you are dual-booting.
You will get to a prompt C:\WINDOWS

You now have to locate your CD drive. The CD drive letter will depend on if/how your hard drive is partitioned and the number of CD drives. To do this:

Type D: and press Enter
If there is a valid D: drive type in dir

You are looking for a listing of files that will look something like this:
AUTORUN.INF
DOCS
DOTNETFIX
I386
etc.

If D: doesn't give this result try typing in E: followed by dir
If E: doesn't give this result try typing in F: followed by dir
etc.

When you have located the CD drive type in the following:

expand i... Read more

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RELEVANCY SCORE 77.6

It keeps Restarting and doesnt ever let me get to my desktop to perform a system restore, then there is a blue screen of death with stop code 0x00000ed....I don't know what to do please help me.

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RELEVANCY SCORE 76.8

XP won't load past splash screen, only in safe mode
I was working on my laptop last night no problems, I shut down normally and return a few hours later, now the thing wont start past XP splash screen (the little blue bars moves across the screen forever), the only way I can get my system going is to start in safe mode. The last time I ran the system I did not install any new hardware or software. I have been battling some spyware recently, namely one called Antivirus 2009 from inetavirus.com. I removed it via Malwarebytes the other day, it came back once, I removed it again and it seems to be gone still. What can I do to fix this? I also cannot run Malwarebytes in safe mode, whenever I do it it freezes my about a minute into the scan on a the follwing item

c:\windows\system32\msobjs.dll

I will post a HJT log below just incase it helps.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:19:26 AM, on 6/7/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKC... Read more

A:Windows wont load past XP splash screen safe mode only. Suspect inetavirus infection

Hello and welcome to TSF.

HijackThis is no longer the preferred initial analysis tool in this forum

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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RELEVANCY SCORE 76.8

My friend has a Windows 7 Starter-based netbook. He has asked me to help but I can't seem to find where the problem is. 
Each time I try to boot the PC, the log-in screen appears, I provide the credentials, and then the white screen appears and nothing can be seen or done. The only thing I can do is pressing ctrl+alt+del, which gives me the normal lock screen, but from here I can only lock the PC or turn it off, nothing else works.
 
 
If I try to boot up in safe mode, the PC, after asking for credentials, reboots within 10-15 seconds.
 
Can't seem to figure out what to do.
 
Please, could you help me?
 
 

A:Windows 7 start-up White Screen in regular & safe mode - help needed

Hello Paolo26 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same",... Read more

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RELEVANCY SCORE 76.8

Hi, ive just updated windows vista it said that it was done and would restart itself however it didnt and now it starts to boot up and then crashes on a blue screen which flashes so quick that i cant see what it says. I've tried to go into safe mode, boot from last configuration point also being through F8 to try this and still crashes on this blue screen. Any help would be much appreciated.

Thanks
Sarah
 

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RELEVANCY SCORE 76.4

Hi. I got some knowledge on repairing computer problem but i got this particular one i wasnt able to fix. Ive tried everything i know to try and fix it before doing a fresh install but coming to this site as a last resort. Ive done everything from safe mode to sfc scan to chkdsk /r and nothing. Only thing is sfc /scannow have found some corrupted sys file but was unable to fix some of them. I cant log into safe mode so cant install any fixing program either to run it through cmd (thats the only thing i have access to) system restore cant help cause pc say there is no restore point but last time i was able to power on pc without problems it updated some files and made a restore point when done and that was weird when it didnt find any rp. Please I need some help here since im running out of resources. Hopefully someone can help me. Thanks

A:Windows7 wont start normally, do not start in safe mode either

System manufacturer and model?

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RELEVANCY SCORE 76.4

Hi. I got some knowledge on repairing computer problem but i got this particular one i wasnt able to fix. Ive tried everything i know to try and fix it before doing a fresh install but coming to this site as a last resort. Ive done everything from safe mode to sfc scan to chkdsk /r and nothing. Only thing is sfc /scannow have found some corrupted sys file but was unable to fix some of them. I cant log into safe mode so cant install any fixing program either to run it through cmd (thats the only thing i have access to) system restore cant help cause pc say there is no restore point but last time i was able to power on pc without problems it updated some files and made a restore point when done and that was weird when it didnt find any rp. Please I need some help here since im running out of resources. Hopefully someone can help me. Thanks

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RELEVANCY SCORE 76.4

hi all my son ad a bother with his pc before i could take a look he did somthing now i cant get it started in safe mode as anyone any suggestions ... i dont really want to format at this time unless it is my only way
thanks

A:wont start in safe mode

I guess you're tapping the F8 key after you press the power button?
Some PC's will work tapping the F5 key.
Mine works using either one.

How to start Windows in Safe Mode
http://www.bleepingcomputer.com/foru...howtutorial=61

Alternative:
To use the System Configuration Utility method

1. Close all open programs.
2. Click Start, Run and type MSCONFIG in the box and click OK.
3. The System Configuration Utility appears, On the BOOT.INI tab,
Check the "/SAFEBOOT" option, and then click OK
4. Restart your computer when prompted.
5. The computer restarts in Safe mode.
6. Perform the troubleshooting steps for which you are using Safe Mode.
7. When you are finished with troubleshooting in Safe mode,
open MSCONFIG again, on the BOOT.INI tab, uncheck "/SAFEBOOT"
and click OK to restart your computer
-------------
BootSafe - Makes rebooting in Safe Mode a Snap!
http://www.superadblocker.com/bootsafe.html

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RELEVANCY SCORE 76.4

hi, i have a problem trying to start my pc in safe mode, i get a message saying: VGA NOT SUPPORT H:35.4KHZ V:86.8hzi am led to believe that i need to start it in this made so i can delete a SYSTEN ALERT! pop-up that tells me i have spyware on my computer. Any help with this problem would be greatly apreciated.the fisherman.Moved from the XP Forum. ~acklan~

A:Pc Wont Start In Safe Mode

Might be better to post a HijackThis log in the HijackThis Logs And Analysis forum

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RELEVANCY SCORE 76.4

Stupidly i picked up a virus through a 'windows security' pop up. Avira found a DIAL virus, still problems with IE google search affected and then Modzilla, AVG found nothing, Avira found it again, a microsoft product found nothing then Kaspersky found the nasties a rootkit (?) and another trojan. Instructed to do a system restore restart.
Now the laptop wont start up windows. It scrolls back to black screen safe mode restart. Safe mode doesnt work nor any of the start up options. Theres a flash of a blue instruction screen but that wont show up. Done the F8 key trick etc.
Other problem is the Win XP software was preloaded, no rescue disc.
Did a Sony Vaio F10 computer check which came up clear but am not progressing as worried about losing data if there is a better/another solution..
Any ideas?
 

A:XP wont start even in safe mode

There might be a partition on the drive that allows you to boot and restore to factory fresh conditions. What is the Sony model number?
 

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RELEVANCY SCORE 76.4

hi all my son ad a bother with his pc before i could take a look he did somthing now i cant get it started in safe mode as anyone any suggestions ... i dont really want to format at this time unless it is my only way
thanks

A:wont start in safe mode

Your post is kind of confusing, not enough detail, but you may try
doing a repair install of xp. You will need to set boot priority to cd rom
in bios, and go from there.

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RELEVANCY SCORE 76.4

I have a Sony Viao VGC-RA840G Windows XP Media Center Eddition. it was working fine all this time 2 yrs, till after a power outage, today. I try to start it, get to a screen where these option are given;
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked)

Start Windows Normally

But none is working. It restarts but keeps going to this same screen with these options.

i dont have a a-drive to use a boot disk. I dont have the cd cause this was of the shelve purchase. I can use F2 to get to the BIOS screen or F8 for startup options or f10 which will take me through a full systems restore to factory defaults but will erase all personal files, which defeats the whole purpose. I have tons of photos of my 15 month old boy on there which potentially will all be lost. Is there a way that i can restore windows only w/o having to do a complete restore. I spoke to the tech chat support at sony and they say the only solution is to do a full system recovery and i should work with a 3rd party (that they keep pushing - called drivesavers- to have a back up made and do a data recovery excercise) Is this truly the only solution or are there possibly other ways to accomplish this?

Any suggestions would be helpful THANKS in advance
 

A:Wont start in SAFE MODE

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RELEVANCY SCORE 76.4

I have a strange problem. If I try to start xp in safe mode, I get a message stating "windows did not start successfully. Recent hardware or software change may have caused this". There have been no hardware changes, although I have recently installed Malware bytes' anti-malware and SDfix. You see, I have been getting the "windows must now restart because the DCOM server process launcher service terminated unexpectedly" shut down error. I want to run SDFix to see if it helps with the DCOM error, but I cant run it because I cant boot into safe mode. I can boot normally, using the "start windows normally" or "last good configuration". Is there any other way to get my computer into safe mode?

A:XP wont start up in safe mode, does so otherwise

Boot normally...find the boot.ini file...take a picture (using Print Screen key) and post it here as an attachment.Background data, http://support.microsoft.com/default.aspx?...kb;en-us;289022.Louis

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RELEVANCY SCORE 76.4

Right now I'm trying to fix a computer that recently became effected with the "Anitvirus XP 2008" virus. Its gotten so bad that we can't get onto the desktop, and when we press "f8" to start safe mode, the option will come up, but when we click "start in safe mode" the computer restarts itself. It's done this every time. I was digging around on the internet and I found something that said that I have to make a bootable cd. Is this right? If not, does anyone know how to get past this? Please reply! Thanks!
 

A:Safe Mode Wont Start Up

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