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Maxtor External Hard Drive

Q: Maxtor External Hard Drive

I am currently running Windows Vista Business and when I connect my Maxtor OneTouch III USB 2.0 my computer does not recognize it. How can I get the information from my hard drive onto my computer?!

RELEVANCY SCORE 200
Preferred Solution: Maxtor External Hard Drive

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Maxtor External Hard Drive

Check with Maxtor and see if they have Vista drivers for your external.

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RELEVANCY SCORE 82.8

I have been using a Maxtor 6 external hard drive for a bout a year now without any problems at all. Yesterday all of a sudden it isn't being recognized my my computer. It shows the original internal drive c but not the external drive d. Any ideas what could be causing this problem
Any help will be very gratefully appreciated
Beachwolf132
 

A:Maxtor 6 external Hard Drive

First, try it on another computer. If it works there or not will tell you whether you have a computer problem or a drive problem. You need to know that before you know which direction your further diagnostics should take.
 

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RELEVANCY SCORE 81.6

About 6 months ago I installed a 500-Gig Maxtor External HD I use as a "back-up" source.When I first installed it, it worked fine. Then I had a system crash and had to re-install WindowsXP Pro. Now this external drive is not recognized. A drive icon is also not displayed in My Computer.

In System Hwde Devices, there is a yellow exclamation mark next to the (Maxtor 500-Gig) USB Mas Storage Device. I have made several attempts to uninstall this drive and re-install it but the same identical message appears each time: Mass Storage Device Not Recognized.

I'm also getting a Code 39 error code informing me that the drivers for this device are either missing or corrupted.

Some time ago I was told that I would have to uninstall and re-install Windows XP Pro if I wanted to correct this issue. Is this true?
 

A:Maxtor External Hard Drive Issues

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RELEVANCY SCORE 81.6

My maxtor 250gb external hard drive isn't working.
http://www.maxtor.com/en/hard-drive-backup/external-drives/maxtor-onetouch-4-mini.html
When i plug it into my computer the light turns on and it makes the sound in the attached file (Had to be .zip because it wouldn't let me attach .amr). It is fairly quiet so you may need to turn your speakers up. I just need a quick fix to get some files.

Thanks for any help
 

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RELEVANCY SCORE 81.6

I have a Maxtor 5000 LE 80gb external hard drive using a USB
interface that I use for storing backup copys of my system. I
would like to be able to use this as a second hard drive when
I am surfing the net or downloading new programs. Is it possible to have my system set up in a way that it would ask me which
drive I would like to access to gain access to my stored programs
and stay in that drive until I request a switch back to my main
drive, which is slowly filling up. I hope I have made my request
clear and look forward to receiving whatever input I get, thanks.

Frank.
 

A:Maxtor 5000 LE External hard drive.

You should be able to that without any problem. Whenever you install a program you are usually given an option of what drive you want to install to; just select the new drive.

Same goes for downloading files, on the Save To screen just select the drive letter corresponding the the external drive and save it there. You can create folders by using My Computer on the drive.
 

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RELEVANCY SCORE 81.6

Hi,

My Maxtor External Drive became corrupted and I needed to re-format the drive.

Unfortunately, while Working in Windows XP I accidentally deleted the partition and the drive.

Now I can't get Windows XP to recognize the Maxtor Drive. I tried re-booting the PC and plugging in the Maxtor USB Cable, but this did not work. The Maxtor Drive was my H: Drive.

Can anyone help me get Windows to recognize my Maxtor Drive?

When I deleted the drive I was working in the "Computer Management" Screen.

I navigated to this screen through the following path: Control Panel/Administrative Tools/Computer Management.

Thanks in advance for the help.

roadman7
 

A:Installing Maxtor External Hard Drive

The drive should show in Control Panel/Administrative Tools/computer mangement/disk management,but without a drive letter.
Right click the drive and click add partition.
Then right click it and click format.
Formatting will take a while.
 

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RELEVANCY SCORE 81.6

Ahh I'm so mad! Please bear with me through all this because I really need help!

I'm working on my undergrad research project which involves taping birds with my digital camcorder. I've been working on it for like a month, and have been saving the videos in folders on my desktop. Earlier today, I took all the videos from the desktop and cut pasted them onto a new Maxtor 230 (I think it's 230, could be off) external harddrive - so everything was moved from the desktop to the external harddrive in order to free up space on the computer.

A few hours later, I had another set of videos, so I plugged the camra and the harddrive both in and was transfering the video from the camra directly to the harddrive. My sister and her baby went on the computer while I was waiting for the video to finish transfering, and I clearly told her not to let the baby touch the wires or the harddrive. Well next thing you know, my sister is telling me that the baby not only touched it, she pulled the USB cord thing out of the back of it, then my sister plugged it back it. Now I'm not sure if the video was still transfering at this time or if it was finished.

So I wanted to make sure everything was ok and see if the video went on the hard drive ok - but long story short, the external harddrive isn't working anymore. It still lights up when I plug it in - I checked all the connections and everything, plugged it into all the diffrent USB ports, plugged it into my laptop - ... Read more

A:Maxtor external hard drive problems

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RELEVANCY SCORE 81.6

Hi,,,, looking for a Maxtor OneTouch II External Hard Drive http://www.kikatek.com/product_info.php?products_id=1688&source=froogle
yeh its a old hard drive now but it was really good for its days and its still a good Performer. I bought one a few years ago and if i could get another one it would fit on top of mine nice... Only found a 300GB and they not cheep,,,
Thanks for your time Doj
 

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RELEVANCY SCORE 81.6

Hello all,

Here is my situation: I have an external Maxtor one touch 200 gig hard drive that I connect to my work laptop. I plugged in my external hard drive via USB cable and booted up my laptop. I hadn't realized that I left my hard drive on. I received a Windows XP screen that appeared to be analyzing my drive, when I saw the line of text about writing or failing to find I boot sector I immediately cut power to the external hard drive. Now every time I load Windows my F: drive appears(external hard drive) but when I try to access data, it says the drive is not functional or inaccessible.

Below are my specs of my machine:

System: Microsoft Windows XP
Professional
Version2002
Service Pack 2

Processor: 2.00ghz
1.00 GB of Ram.

Thanks in advance for any suggestions,
Louis
 

A:Maxtor External Hard Drive Troubleshooting!

Are you trying to boot off of the external hard drive?
 

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RELEVANCY SCORE 81.6

hey, I have a External Maxtor 750GB OneTouch 4 Plus drive and I slightly bumped it over the other day while watching a video on it. Now when I plug in my drive it says in the task manager "new hardware found" (im using XP by the way) but when I go to device manager I can't seem to find the drive. My drive now makes beeping and grinding noises for the first three minuets when I give power to it but the drive still seems to spin. Is there much I can do to possibly get my data back besides taking the case apart and plugging it in internally?
 

A:External Maxtor hard drive problem

It sounds like the hard drive itself is damaged and not the enclosure. If so, installing it internally won't do any good. You could always try the freezer trick but I'm not so sure it will work here but you have nothing to lose. If your data if particularly valuable, there is always professional data recovery services. On the other hand if your data was that valuable, likely you would have your data backed up.
 

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RELEVANCY SCORE 81.6

I have a Maxtor external hard drive that I have been using for a few years now
Im trying to hook it up to my computer for the past few months but its not seeing it
I tried everything nothing will help I have a new usb cable did not work either
Downloaded update of win xp sp3 still no change
Can anyone help me get my files from my drive

thanks
 

A:Maxtor external hard drive will not load

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RELEVANCY SCORE 81.6

I am having problems with the external HD on my PC.
Yesterday I pulled out the cable from it to the PC by mistake. When I re-started the PC a black screen came up with a message saying that NTFS (I think) wasn't working and it needed to scan or check for something. I glanced through the message briefly and it was on a countdown unless I tapped any key on the keyboard. I reached to do this too late and a speedy roll of delete something or other continuously scrolled up. I ended up turning off the PC manually to stop this.
I haven't a clue what it is or what it did, but the PC is now crawling along. The external hard-drive is showing empty, but I can access all the files on it. The problem is that the files are not happy being moved, copied or attached to emails. When I go to the image files they will not show icons without contacting administrator. All sorts of other stuff has probably happened that I don't know about.
IE is at a snail's pace and then seizes and 'not responding'.
Help!!!!

A:Maxtor External Hard Drive problems

I would try running the chkdsk /r command on the drive.

Go to My Computer, select the drive, right-click on it, select Properties.

Follow the instructions under Starting Check Disk at http://www.hard-drive-help.com/chkdsk.html , putting check marks in both options.

Louis

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RELEVANCY SCORE 81.6

I have a Maxtor External Hard drive....80GB Model 5000LE.
A While back I had a "device error" and searched the web to try to solve it. I guess from what I remember it had something to do with a bad file and it took too long to open up the file in the drive and it timed out or something. Anyway....I defragmented the drive and ran scan disk...problem solved..some files were deleted....kind of upset but not a big deal. Well, it happened again. This time instead a a specific file I could not get into (all these were mp3's and music videos etc...) the main folder (Ex:Jenna's Music and Videos) It kept on timing out......there are over 4000 music files in there. About 40 GB's worth. I couldn't even open the main file. SOOOOO I ran scan disk....defragmented...only this time when I finished the whole folder is gone!! I right click on the drive and it still says the space is being used but I cannot find my music/video files??? I ran file search and everything but I don't know where they are???? HELP!! Are these lost for good? If so...something is taking up the space correct??? No clue what is going on. Thanks.
Jenna
 

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RELEVANCY SCORE 81.6

Hi

I have a Maxtor Basics External Desktop Hard Drive (500GB)which I have been using for a few days on my PC and it works fine. Will it work on my laptop? I plugged it in but it doesn't seem to work, no found new hardware message etc. I'm using Vista on both machines...
 

A:External Hard Drive Problem (Maxtor)

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RELEVANCY SCORE 81.6

Hi,

As with a few people on here, I have had an issue with my once thought 'always reliable' Maxtor 300 GB External Hard Drive. Then the inevitable occurred, and as I was writing to it, an error occurred, and computer kind of half froze, so I stupidly pulled out the USB Cable. Now when I plug the hard drive in, it doesn't even recognise it, nor when I try it out on other computers.

So it seemed like the next step was to pull it out of its case, and connect it to my home computer as a secondary drive. Got a friend over to do that for me, and now under disk managament, it says it is "unallocated", and seems like I can't access it. I tried to "Initialize" it, but doesn't seem to be doing anything.

So I guess my first question is what is this whole "initialize" command, as far as I have read, it is always the first step in formatting my drive (which is the LAST thing I want to do - did I say this data I have is unbacked up and priceless to me?). Is there any other suggestions people have for me?

Thanks in anticipation, cheers David.
 

A:Maxtor External Hard Drive taken apart and reconnected

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RELEVANCY SCORE 81.6

xp cannot find it.......disk manager can.....do format and no drive letter help please.....thank you


#1 (permalink)
robtonet
Registered User


Join Date: Apr 2008
Posts: 1
OS: xp


help trying to initialize an external hard drive on xp home ed

--------------------------------------------------------------------------------

i may not know enough about the problem to completly describe it...but i will begin......an 80 gig external hard drive was given to me..it was rebuilt on a win 2000 system....my home edition of win xp--reconginzes it....as disk 1- in disk manager....however it is not formatted or able to be found, and does not have a drive letter assigend to it... i logged on as "administrator" ...in safe mode, to see if i could get the drive path settings option to come up in disk manager ...i could not-------does any of this make any sense to anyone?.......that option still does not come up..under user or administrator...in disk managment--so it is unformatted and has no drive letter......thus xp cannot find it......

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name System Manufacturer Dell Inc.
System Model ME051
System Type X86-based PC
Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1396 Mhz
BIOS Version/Date Dell Inc. A04, 12/22/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot ... Read more

A:maxtor external hard drive unformatted and undesignated by drive letter

What size is the hard drive?

Do you know what motherboard you have?

STEP 1: CHECK POWER (click for expanded instructions further down the page)


Verify that the drive light and the light on the AC adapter (power supply) is illuminated normally.
It is sometimes necessary to contact Technical Support for troubleshooting and/or possibly to replace the power supply if it behaves unusually.





STEP 2: CHECK CABLING (click for expanded instructions further down the page)



Confirm that your USB/Firewire cable is firmly connected in a port that is on the rear of your desktop computer (if you have a desktop).
Try another USB or Firewire port.
If your drive is powered only by USB, such as the FreeAgent Go, the Maxtor OneTouch mini, and the Seagate Portable drive, then the drive's cable has two USB connectors. Try connecting both of the free USB connectors into a USB port for maximum power availability.
Avoid connecting the drive via a USB hub for now.



STEP 3: WINDOWS SERVICE PACKS


Follow these instructions to ensure that your installation of Windows XP/2000 has been updated to the latest Windows Service Pack.

Right-click on My Computer and choose Properties.

The System Properties window will appear. On the General tab (which will be at the front), see the "System:" information.

For Windows 2000: Update to Service Pack 4.

For Windows XP: Update to Service Pack 2.

Allow your computer to complete the installation ... Read more

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RELEVANCY SCORE 80.8

My brother gave me his older Maxtor Hard Drive, the One Touch but he threw tha manual away, it gave with this "base" or plastic thing that would let the maxtor stand. And I am not sure if I am suppose to attack this hard drive with the stand. I think it is inconvenient because I bring my hard drive to different places.

Here is a Maxtor One Touch, laying down:
http://www.erenumerique.fr/images/stockage/20031223/maxtor-pers.jpg

Here is a Maxtor One Touch with a base/stand and standing:
http://www.lordpercy.com/maxtoronetouch.jpg

So here are some questions:
_1) What is the propery way to use my One Touch?
__a) I must always use it standing up with a stand?
__b) I could use it standing up, or laying down, doesn't matter even if the ____Disk's are verticle or parrallel to gravity?

_2) How do I properly turn off the External Hard Drive?
__a) Safely Remove Plug and Play?
__b) Or I could just press the off button?
__c) dont do ANYTHING ur hard drive will die, just turn off computer then ____turn off the drive?

_3) How come everytime I add and remove data, copy and paste, and I wait a few seconds to make sure the drive isn't active, I can't safely remove hardware?

4) Is it better to keep the external hard drive on all day? or turn it off after each use? what happens if I keep on turning it on and off because I keep on saving backup data every 2 hours?

Thanks, for any help I can get man.
 

A:How do I use my Maxtor One Touch External Hard Drive Properly?

If you copy data data to it regularly leave it on.
If you only use it once a day,just turn it on then turn it off.

Use the "Safely Remove" hardware icon,or
if it`s got a power switch use that.

It will work vertically and horizontally.

Don`t bang it,or submerse it in boiling acid.

Manual HERE
 

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RELEVANCY SCORE 80.8

Please, can anyone help me my Maxtor ext hard drive stopped working. I was using UTorrent when i was going to get on Guild Wars so i exited UTorrent and played for a couple of hours. Then i went back to watch some bleach and my drive wasnt in my computer. I check but it was on but no lights. I turned it off then back on but nothing. please help its a 300 gb hard drive and it was almost full.
 

A:Maxtor One Touch III external hard drive not turning on!

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RELEVANCY SCORE 80.8

Using Windows XP. Hooked new hard drive via USB, computer recognizes the drive and said it is working properly. Unable to access the drive. There is no installation disc or manual.
 

A:New Maxtor 3200 external hard drive won't open

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RELEVANCY SCORE 80.8

Hi:

I've plugged this guy up to three different computers now, even my new one...and it doesn't show. Not in disk management, or anywhere...no signs of life.

Basically, I have to figure out any way I can get the info off of this thing, if there is a way.

Has anyone ran into the solution?

Thanks for any help.

Specs:

Pentium 4
Windows xP
One Touch Family I USB
 

A:Maxtor One Touch External Hard Drive Detection

Have to start with the obvious...sorry...does it have a power on light that indicates the unit is on?

When you plug it in do you hear the "USB Tone" that indicates new hardware found?

Likewise, if you click on the "safely remove hardware" icon on the taskbar, is the device shown there?

Have you tried different USB cables?

Have you thought about exchanging it for a new one?
 

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RELEVANCY SCORE 80.8

I'm using Windows 7 Home Premium on a laptop with a Maxtor 320 GB external hard drive that I use for a back up, everything worked fine 2 days ago, this morning when I plug in the external hard drive my computer is telling me that the drive needs to be formatted before I can use it, when I try to open the drive in My Computer it tells me the "file or directory is corrupted or unreadable" I used Restore and that didn't fix anything, I'm a beginner and I'm lost trying to fix this problem, any ideas or suggestions will be appreciated - thanks

Robert

A:maxtor external hard drive stopped working

rolemac, Welcome to SF. Please right click on drive and select properties and then tools select error - checking and tell us what it finds.

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RELEVANCY SCORE 80.8

....I will seriously have a heart attack if I can't get this solved. I'm borderline an emotional breakdown right now. Excuse the length, I’m just letting you all know exactly what I did (well, from what I remember and to the best of my ability anyway). Sorry if some details are unnecessary; I just have to type it out (feel free to skim).
As stated in the title, I have a Maxtor OneTouch 4 hard drive (500 GB) that I've had for about a year or so (maybe more, maybe less; my memory really sucks). Yesterday, when I put some WinRAR and WinZip files in one of my folders and extracted them, I realized that I couldn’t delete them afterward. When I tried to delete those .rar and .zip files, a pop up window came up saying that my hard drive is unreadable, corrupt, inaccessible…yada, yada, yada, and gave me the error code 0x80070571. I tried a few more times and it still didn’t work, so of course at that point I was like “wtf”. Afterward, I tried to copy some files onto the hard drive, and the same message came up.
That’s when I became worried.
Being the "optimist" that I am, I figured that maybe if I restart my laptop or disconnect and reconnect my hard drive, everything will be fine, but that hidden feeling of doom that I get at moments like these told me otherwise. I have the worst luck when it comes to electronics (especially lately…You don’t even want to know).
And, like always, that feeling was right.

The th... Read more

A:HELP. Maxtor OneTouch 4 (500 GB) External Hard Drive ISSUE!

First I agree that some services r so expensive, its cheaper to buy a new 1 than to service. This hapenned to me long ago a few times and one of these 2 always worked 4 me, 1. Move the folder ur trying to acess to a different location, or 2, put the harddisk in another HDD slot, if u have 1.... u probably do look around XD I didnt really understand the part about backup going into corrupt folder, wouldnt it make more sense just to make a new backup? sorry if im rong I didnt really understand there

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RELEVANCY SCORE 80.8

I've just purchased this 500gb external hard drive for 70. It seemed a good deal for the money. I wanted an external hard drive to store all my digital photos as I have hundreds of them and they are taking up too much space on my laptop.

Anyone used one of these and do you think its a good buy for the money?
 

A:Opinions on Maxtor OneTouch 4 external hard drive

http://www.techspot.com/news/26910-seagate-launches-new-maxtor-onetouch-4-hard-drives.html
 

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RELEVANCY SCORE 80.8

I have a 250G Maxtor external hard-drive which I took from the shelf and plugged in last night for the first time in several months. At first I noticed the light blinking erratically and also heard a constant clicking sound, the same sound over and over. I disconnected and then reconnected it, and this time the unit worked okay. I was able to access the contents. Later I disconnected and reconnected it several more times, only to find that it no longer works. All I get now is the unending clicking sound.

As far as I know it has been setting on my shelf for three months or so. To my knowledge it hasn't been moved, much less dropped. Assuming that it is irretrievably broken, are all external hard-drives this fragile? I thought I had been storing my stuff relatively safely -- as long as I didn't drop the unit. Maybe I was wrong. I would greatly appreciate hearing from anyone who might be able to help.
 

A:Maxtor external hard-drive doesn't work.

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RELEVANCY SCORE 80.8

I found some advice from last year regarding how to open the case. I was able to do so and discovered a Seagate 7200 HD which is what someone else stated then as well.

My problem which baffles me is that the unit is no longer recognized. I've tried all the trouble-shooting to no avail.

The unit makes a little noise like it's trying to work. Does anyone have any suggestions? I was at a loss when I opened the case. I was hoping to find something that had come loose inside the metal box, but all was secure. I did not open the drive itself as I wouldn't know how or what to do with it.
 

A:Maxtor 3200 external hard drive problem

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RELEVANCY SCORE 80

I have an eMachine T3092 computer to which I added a Maxtor One Touch 160 gig drive, everything is out of warranty. OS = Win XP Pro w/ sp2.

Outline of problem: On 7/21 I left home with the computer and nanny cam on. Returned 2 hours later & found the following message on screen:

Windows Delayed Write Failed. Windows was unable to save all of the data for the file
J: \SMft. (J drive = Maxtor) The data has been lost. The error may be caused by a failure of your computer hardware or a network connection. Please try to save this file elsewhere.

I could not get access to this file to save it elsewhere. I could not get the Add/Remove Software list to populate. I couldn't do a system restore. I couldn't save anything to the J drive and the computer has been more than a little finicky ever since - very slow to open any/everything, insist I allow popups to open links on the web, or throws me off the internet - things like this. Anyway, tried everything I could think of to fix it, tried the things RoadRunner and eMachine suggested. Called Microsoft & pd them $59.00 to fix it and spent the entire week morning to night on the phone with them till they escalated the problem to the research team who told me that the problem is likely due to a surge, that 515K of data on the Maxtor is available to me, and that approx. 57 gigs of data is on the drive. They said I should take the drive to a local tech to have them use recovery tools to remove the data from the drive th... Read more

A:recovering files/folders from external Maxtor hard drive

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RELEVANCY SCORE 80

Help please i have a maxtor 500gb external hard drive that i store all my music on. i was quite happy listening to some when all of a sudden it stopped checked in my computer and the hard drive wasn't listed as being connected. so i presumed it had become unplugged somehow, checked all connections from drive to laptop and they were solid, but it came apparent that the green power light was not on checked the plug and it was still plugged in and when i pull cable out of drive and try plugging it back in the light comes on for a short period of time (1-2 seconds) then goes back out again.
Now i have over 40,000 tracks stored on there 90% are backed up but is this a fault with the drive itself or the power supply unit??
 

A:Solved: Maxtor 500gb external hard drive issue

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RELEVANCY SCORE 80

I accidentally caught my foot on the usb cord that was plugged into both the external hard drive and the computer. the hard drive fell over on the wood floor. the unit was sitting on the floor. my computer shows that the drive is being recogonized by the computer, but it wil not show any contents of the hard drive. can anyone help?
 

A:Maxtor external hard drive will not respond after if was knocked over on the floor

OK, bad news. The likely scenario is that you have damaged the mechanics of the drive, but the electronics are still functioning, hence the detection, but no initialization.

This is the point where it usually goes to a data recovery company, at considerable expense.

Drives are rated at a couple hundred G's impact force, non-operating, much less if they're spinning. A drop from 3 feet up to a hard floor likely exceeds either of those limits, and collaterally voids the warrant.

I know, I can be such a wet blanket.

That said, I both advise and consent to you waiting for a second, or more, opinion(s).

PS, If any of the trash talk about Maxtor has any credibility, (?), you should have been thankful it responded before it was dropped. Mine works OK, but then so does my Emachines.
 

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RELEVANCY SCORE 79.2

I'm running windows vista and I have a maxtor touch mini external hardrive. I've never had any problems with it. But now when I open My Computer the harddrive is nowhere to be seen. I'm all up to date w/ windows updates and when I go into Device Manage it says the device is working properly and is up-to-date w/ it's drivers. So what's the deal? I know my computer is registering the device is there because it makes the 'device inserted' noise and in the safely remove hardware tab the device appears as 'USB Mass Storage Device'. In disk management it shows up as Disk 1 (pretty sure it's referring to that anyway) It says it is unknown and uninitialized, when I try to initialize it an error message pops up that states device is not ready- under properties it says it's working properly and up to date w/ drivers. How can get access to my external harddrive? Please help!!!!!
 

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RELEVANCY SCORE 79.2

ok i needed to reformat my computer and my external hard drive was plugged in as well. the xp disc was in and then my friend hit the down arrow and reformat selecting the external not the internal. before it got to 2% i turned my computer off. now when i plug the external in to the usb nothing shows up as being there. is there anyway that some of my stuff is still on it and if not how do i go about making it show up again? if anyone could help it would be highly appreciated. thanks
 

A:Maxtor A01A250 OneTouch 7200 RPM 250 GB External Hard Drive problem

in order to reformat you need to delete the existing partition. That part pretty much nuked your ability to see the data. You may try data recovery software(do a search). Or you can pay someone to do it for you(expensive). Depends on what you have on there and what it's worth to you. Don't get your hopes up though as there is no guarantee your data is recoverable.
 

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RELEVANCY SCORE 79.2

This past Friday, the 3rd December, 2004 while in the middle of a System Restore, my system was interrupted by a local power outage. Since then my Maxtor 5000/120 GB External Hard Drive has been acting oddly. I first noticed a problem when rebooting the system when a "CHKDisk" for my Maxtor Drive was scheduled, which seemed to take quite a long time during the first of 3 phases. During the first phase it simply kept listing files on the Maxtor which were "unreadable". I simply escaped from this and attempted to reboot. Each time I reboot, the "CHKDisk" begins again, even though it's easy to cancel it.

The next issue relates to "Add/Remove" Programs under the Control Panel for Windows. The Maxtor Drive prevents the "Add/Remove" Programs window from being populated.

All scans by NORTON are also prevented when it gets to scanning the Maxtor drive.

While it is usually easy to access any file in the Maxtor Drive, now it is laborious and no file opens without excessive wait times. All files appear to be there. I already reformatted the drive from Fat to NTFS at time of purchase.

Six times I've uninstalled and reinstalled the Maxtor software and disconnected the drive and reconnected it only to face the same problems I previously listed.

I contacted DELL, my cpu manufacturer but they were of little assistance...their Tech first had me go online to check for adware and spamware, then suggested I contact Maxto... Read more

A:Maxtor 5000/120GB External Hard Drive Presenting Problems...Can Anyone Help?

I think your hard drive got damaged because of the power outage.
If I where you, I would backup what I need from the hard drive and reformat it.
I don't think it's a problem with the software. It is more likely that it is the hard drive itself that is causing the problem, formatting the drive could solve your problems.
 

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RELEVANCY SCORE 79.2

Hi There,

My first post here and I promise I'll stick around and try help out others rather than simply disappear if and when someone's helped me out

My question concerns a Maxtor 3000LS 40GB external hard drive I bought recently. Naiively I assumed that it would get all its power from the USB cable and therefore I'd be able to use it in both the UK (where I am based now) and the US (where I will be based soon). However, when it arrived I realised that it needed an external power source. Serves me right for not reading the spec. properly I guess

Anyway, the power pack that it comes with splits in two i.e. the big chunky bit with the wire leading to the hard drive and the wire that leads to the mains. The hard drive came with two mains leads: A UK compatible lead and a mainland European lead. Now my query is, assuming that I could get hold of a US compatible mains lead, would plugging it into the chunky bit:

a) Not have enough power to do anything?
b) Frazzle the components?
c) Cause a rift in the space-time continuum?

I confess, I didn't pay much attention in physics class and so am a bit baffled by volts, amps, ohms, current and other flavours of electrickery so if anyone - preferably someone with knowledge of the hardware - could give any advice, then I'd be really grateful.
Many thanks,

Andy
 

A:Maxtor 3000LS External Hard Drive - Using International Power Sources

Look at the specs on the power supply. It may be a universal supply, many of them are nowadays. I just checked a camera and a USB 2.0 hard disk supply, both state 100V to 240V 50/60Hz, so they'll run either in Europe or the US.
 

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RELEVANCY SCORE 76.8

Hey,
Thanks in advance for the help. A couple of days ago google started redirecting after clicking each link on a search results page, also spybot and malware bytes won't run. I tried re-installing spybot, but to no avail it didn't work. I keep getting the bluescreen of death (I apologize in advance for not writing down what the screen said, as soon as I get it again I'll post it) and my computer will crash randomly. My external hardrive is recognized in my computer, but in the maxtor manager program it isn't recognized. Also, I recieved several warnings from Mcafee right when I started seeing the malware take affect, saying that there Mcafee was blocking buffer overflows. I ran Dr.Web scanner and removed a trojan entitled Backdoor.tdss.115 and ran Kaspersky prior to running Dr.Web scanner, and it was found there also. Here are the logs:
DDS (Ver_09-03-16.01) - NTFSx86
Run by Brian at 1:18:36.61 on Thu 04/30/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.2039.809 [GMT -4:00]
============== Running Processes ===============

D:\Windows\system32\wininit.exe
D:\Windows\system32\lsm.exe
D:\Windows\system32\svchost.exe -k DcomLaunch
D:\Windows\system32\svchost.exe -k rpcss
D:\Windows\System32\svchost.exe -k secsvcs
D:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
D:\Win... Read more

A:google re-directs and spybot, malware bytes, and external hard drive isn't recognized by maxtor mananger

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

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RELEVANCY SCORE 76.8

Install and setup; Maxtor One Touch 4, 500GB External Hard Drive, and install; Acronis True Image Home Program

NOTE: See system specs below for my current setup.


I need advice and recommendations, and any pitfalls to avoid, to ensure that I end up with a trouble-free install and operating system.

I want to install and add both of the above to my current setup, but am uncertain about the best way to go about achieving a successful result.I intend to add the HD to take some pressure off my ACER C: Drive [12GB free of 52.1GB], by moving some programs that I have on it, to the Ext HD.Once the Ext HD is installed, is it possible to just do a 'drag and drop' of programs, from the C: Drive, across to the new ?: Drive? Am I able to designate or give the new Ext HD a name? eg. H: Drive.I'm also presuming that the new Ext HD will need to be 'hardlined' and powered on, only while I want to use the programs etc on it, and when doing updates via IE7. Does that sound right?I want to install the Acronis True Image program to the Ext HD, as 'insurance' to clone the content of my Notebook, its systems, functions, settings etc. Does this seem right?Some of the programs that I intend to move to the Ext HD include these and similar others; Family Tree Maker, Photo Shop, Irfan View, Real Player, Open Office etc. Do these appear to 'qualify' for movement to the Ext HD?Are there any issues that I should be aware of, that could affect operations with the Brother MFC-465CN printer/scanner etc.... Read more

A:Setup Maxtor One Touch 4, 500GB External Hard Drive and Acronis True Image 11 Home.

Yes you can give the HD a new name. Vista will assign a drive letter, but you can change that later if you wish.

No, you will not be able to 'drag and drop' most installed programs to the new drive. You may have to re-install them. The registry entries will be pointing to their old location and the apps won't start.

By hardlined, I assume you mean plugged in and switched on? Yes, it needs to be 'hardlined' to access the drive.

Using Acronis is a good idea.

Another thing you may want to do before using the external drive is format it as NTFS, to avoid any installation problems if the drive is formatted in Fat32 etc.

Your printer should be fine.

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RELEVANCY SCORE 67.6

how to format a MAXTOR ONE TOUCH III 1TB EXTERNAL HARD for win XP? any info would be really great. Thanks
 

A:how to format a MAXTOR ONE TOUCH III 1TB EXTERNAL HARD for win XP?

Right-click My Computer/Manage/Disk Management.
Right-click the drive to format.
 

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RELEVANCY SCORE 66.8

i have an issue with my maxtor external hard drive. it opens information on my pc which has windows xp, and previously opened on my laptop which has vista....all of a sudden its deciding to tell me that F:\is not accessible and Access is denied on my laptop.... can some on please help me,i am new at this and getting frustrated.... thanks nikki
 

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RELEVANCY SCORE 66.4

I have a Maxtor One Touch 200GB external USB/Firewire drive. The drive has been working fine for months... well until now.

Windows no longer recognizes the drive under "My computer"
I have checked the device manager, it says device is working, I have checked the USB Hub controllers in device manager, "working fine".

If I press the "one touch" button, then my computer starts the Retrospect program, but that program doesn't recognize the drive is exists either.

I am using USB connection, as I don't own a FireWire cable, but if that might work, I'll go buy one. The drive is humming normal, lights on, but if I try to boot my computer with the drive on, then the computer "hangs" up, when I turn the Maxtor off, the computer continues the boot sequence.

I hope someone can help
 

A:HELP PLEASE HELP with Maxtor One Touch External Drive

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RELEVANCY SCORE 66.4

need some help from those computer literates out there: we have three Maxtor fire wire external drives _ one started having problems yesterday _ tried running WinXP Disk Defragmenter on it & ended up with some corrupted files _ luckily all of the corrupted files had already been backed up to CD _ the problem is how to get them off the drive _ have moved all the needed files to another drive & deleted the unnecessary files _ but corrupted files won't delete _ ran WinXP format once & it too errored out _ so _ deleted the drive from the system manager & Win reinstalled it on restart _ am now trying to reformat again _ anyone with any bright ideas ?

thanks,

dplace
 

A:Maxtor external drive problem

have you tried to run SCANDISK and/or CHKDSK
 

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RELEVANCY SCORE 66.4

We have an external Maxtor OneTouch 4 plus 1 tB external
I bumped it and knocked it over and now can't access it. I know, I know; clumsy clumsy!
Could I have crashed the head and is there ANY chance I can retrieve the files on it?
Moved it to another 'puter and it says 'new hardware' and tries to find a driver.
Get this box:
______________________________________________________________________________
'Either the partition on the external drive is not recoginzed or the external drive has no
partition. Do you want to create one?

WARNING: Formatting will erase all data on you external drive. Click "format" to begin the
process: ....... etc."
_____________________________________________________________________________

I suppose I could bring it to a shop to see if they can recover the data.
what's your thoughts on this?
Thanks, Ken J.
 

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RELEVANCY SCORE 66.4

I am trying to use a Maxtor Hard drive as an external drive.

The problem is that the drive is not being recognized. The drive just spins, stops, spins, stops, etc. I have inserted the drive into my computer as a slave drive and it reads and writes fine.

I have made sure that the drive is set as Master when I try to hook it up with through USB in the external case.

I have also tried another drive in the external case and it reads and writes just fine.

Any ideas why my maxtor drive is not working with the external case?

Thanks
 

A:Using a Maxtor 60GB drive as an External

Some drives take more amperage than others the PSU in the external casing is very limited, some models are designed for specific hard drives and if a drive is installed that exceeds a certain current draw it does not function properly. It is also possible that you have an old casing that does not have a new enough bios to support the drive.

Good Luck
 

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RELEVANCY SCORE 66.4

I have an older Dell 8500 Inspiron and I use the Maxtor 1394 external drive for doing backups. Here's the problem: I just bought a new Dell Inspiron 9300 and would like to transfer the files from the Maxtor to my new laptop. I plugged maxtor into the new laptop however, and it didn't find it. Help
 

A:Maxtor 1394 External Drive

Are there other USB devices hooked up?
Did you give it enough time to read the drive, sometimes this can take awhile.
I would power down, remove the drive and re-boot, then plug it in and grab a coffee...if it's still not there when you return right clik My Computer select Manage and see if it shows up in Disk management.

patio.
 

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RELEVANCY SCORE 66.4

I have a Maxtor One-tough 250 GB external hard drive been work fine and sound fine,

I was tansfering data onto on drive from computer 1 to computer 2 and once it was done copying all the data, I checked in Windows Explorer too and tried to open stuff and all was good, I wanted from computer 1 onto the external drive so I properly disconnected it and everything plugged it into computer 2 to take the data I wanted off of it however I plugged it in says it needs to be formated. BIG problem I have is I need this data and since I seen the data was properly tranfered to my external in which I opened a few documents to see I formated computer 1.

Can any one help me please why will my external drive not been able to be read anymore??

David
 

A:Urgent help with my Maxtor 250 GB external drive

Can you see the data on your external with computer 1? (the pc you used to write the data)
 

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RELEVANCY SCORE 66.4

Hello, and thanks in advance for any help that can be offered. I'm having problems with my Maxtor 40gb external hard drive. Its a couple of years old, worked fine for the longest. Got home yesterday from class, and on booting up my computer found the hard drive was not recognized. Over the course of the evening and throuhg subsequent bootups, I got the drive to show for a second or so, in which in the computer said that the drive was malfunctioning or something to that effect.
Only other apparent difference I can see involves the lights on the drive and power cable. The normally steady light is now blinking green repeatedly. Any ideas whats wrong and how to fix it? Also, in the event my drive is dead, any chance I can get the date off of it. I had alot of important data on it. I suddenly wish I'd bought that 250gb drive i considered last week. Again, thanks for any help anyone can offer!

Edit: In case no one notices my reply a message down, the drive is USB connection. Sorry about leaving that out
 

A:Problems with Maxtor External Drive

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RELEVANCY SCORE 66.4

I really screwed something up. I've been trying to transfer files from my PC to my Mac using my Maxtor. The Max worked fine with the PC for months. I was able to transfer over some files. Then, when I thought I was done transferring, I tried to install the Max onto my Mac. This didn't work at all.

I tried to hook the Max back up to the PC, and it didn't recognize the drive. Well, it saw the drive and said it worked fine, but it wouldn't write to it -- apparently because it was Mac-formatted. I refomatted it, moved some files onto it, and then hooked it into the Mac. Then the Mac couldn't read it. When I moved it back to teh PC, the PC can't read it.

Now, when I run disc manager, the Max does not appear in the top panel. It appears in the lower panel, with no letter assigned to it, and it is "unallocated". If I check properties, PC says the Max is working. But it wont let me reformat it. (That option is gone.)

Any thoughts?

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RELEVANCY SCORE 66.4

My Maxtor drive is not being recognized. The device manager shows a yellow exclamation point under USB Mass Storage devices and a code 10. I checked for solutions and the result was a message stating that the best driver is already being used. I am using a Windows Vista 64-bit operating system. The drive had been working until recently.

I had a problem with my HP a6700f Pavillion booting to the operating system when this drive was connected to a USB port on startup. I was told to disconnect it at startup to solve this problem and it did solve the problem. Now I can't get the drive to be recognized by Windows. It did recognize the drive when connected after startup but only after a few attempts. The drive is lit so I believe there are no power issues. I tried connecting to both a USB Hub and directly to the USB connection on the computer with the same results. Please help. Thanks.
 

A:Maxtor external drive not recognized

The only way you can solve this problem is to remove the drive from the caddy and hook it up as a slave.
If the drive works ok then you know its the caddy at fault.
If the drive is not recognised in bios/windows then the drive is at fault
 

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RELEVANCY SCORE 66.4

i had some serius problems with my computer and so i had to restart and force restart many times..i also did the stupid thing to unplugg my disk without safely remove it and now i have that problem

i plugg the power cable and then a sound like a "bib" "bib" starts...quit and in a steady pace....i think its the sound of the needle or the drive "trie" to begin spining.....i plug the usb cable and then plugg it to the pc but nothing...the light is on the sound goes on but nothing....

i am desperate....my whole life is in there....what should i do??
 

A:Problem with Maxtor external drive

Hi there, due to my own experiences, Maxtor Harddrives are quite poor and cant handle much punishment such as hard resets etc. I personally would not try to sort it yourself as you have valuable data on it that cant afford to be lost.

Take it to a qualified technician to test and find out what the problem is.

If the hard drive is defunct, there are people who can attempt to swap the hard drive platter out of your old hard drive and in to an identical now hard drive.

Please note that this process is not 100% guarateed.

Sorry thats not much help and good luck
 

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