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Laptop boots up but windows doesn't load

Q: Laptop boots up but windows doesn't load

Hi allMy laptop turns on and the hp logo comes on but then windows doesn't boot up. I've done a hard reset with no luck and I ran the F2 menu Diagnostic, it came back showing a fail on the hard drive short DST check. Failure is number is Q4Q1X3-7T8880-XD7WLK-6OUC03Thanks!!

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Preferred Solution: Laptop boots up but windows doesn't load

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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Hey guys, this is fairly long so bear with me...

Came back to my PC the other day, and it was turned off, when I had left it it was still on. To cut a long bit short, I discovered it was the fuse in the plug for the PSU power lead. So I replaced the fuse, turned on the mains, and BANG - PSU blew up (while it was still installed in PC).

Took it out, replaced with other PSU - started up PC and it would boot OK, and give me the single beep, but then would stay on a black screen and not proceed to the Windows splash screen.

So I tried booting into safe mode, this gave varied results - sometimes it would freeze when loading the various files at that black screen, other times it would actually let me log into Windows but then freeze straight away and I had to reboot.

So I booted from the windows cd-rom, and it would get as far as saying "Setup is loading Windows" or similar, then freeze.

Next, ordered another hd, removed old one - installed the new blank one, ran the Windows bootable cd, and this time it installed Windows fine. There I was thinking everything was now OK - not so. The PC was very unstable and kept crashing while installing new programs and using programs etc. I've gone back to it today, and now I am having the same problems as the previous hard drive. Windows won't load either way, and I can't even re-install from the Windows cd-rom as that freezes like before as well.

Basically all this leads me to believe it's gotta be something... Read more

A:PC boots, XP doesn't load

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Hi to all. For some reason my XP OS is able to boot up, but instead of taking me to the regular boot up screen, with the icons and the click and password screen, I'm instead taken to a all black page with a little box in the middle where it says to type in user name and password. I am running windows xp home edition sp2. Then when I type in my user name and password, I am able to see my current background but nothing else loads up, and then I get a pop up saying that some .exe file has an error and thats all. I press ok and then all I get is my background with nothing loading up. I've waited 2 hours and still nothing loads, I put CDs, external hard drives, and pressed what ever you can think of, ex. alt+ctrl+delete, still nothing. Please help me, I will stay on the forums to answer any required questions you have. THANK YOU so much.

A:XP boots up incorrectly and doesn't load files

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After I enter my password for Windows the screen goes black. I've tried everything I could find on the forums to resolve this problem with no success. Here are some of the things I did: 1) Turned the power button off holding it down for 15 seconds. Immediately after powering it up I pressed the F11 button repeatedly. I got a Recovery message on a light blue screen. It said the following between the stars lines *************** Your PC needs to be repaired A required device isn't connected or can't be accessed. Eror code: 0xc0000225 You'll need to use the recovery tools on your installation media (like a DIsc or USB device)  If you don't have these contact your system administrator or PC manufacturer  Press ENTER to try againPress F8 for Startup SettingsPress Esc for UEFI Firmware settings ************************************ I am my own system administrator. I did everything with no success. I contacted HP. The total cost for a year of unlimited support was $214, paid with an initial fee of $49.99 and a monthly fee of $14.99. Early cancellation was $70. A one time support fee was $99. None of these appealed to me as the laptop cost me $199 new. It would be cheaper to throw this away and get a new one. Can someone tell me if there is an alternative process to solve my problem. If not I will ditch this computer and pay more for a refurbished Mac. I am sending this report using my trusty circa 2007 MacBook Pro.... Read more

A:Windows doesn't load on the HP Stream Laptop

Hi, if you did not create a recovery USB, you can order one from HP.  This is Windows 8.1 not Windows 10?  You might also try booting into safe mode described here.

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I've been passed a laptop to sort out, which was full of malware, Windows (7) running slowly and occasionally crashing, the usual state of a machine used by someone clueless and apathetic about computer security. I was told I could just reformat it, as he doesn't want anything off it saving, so I tried resetting it to the factory default, which seemed to work, but when Windows booted up, it just stuck in the Windows 7 loading screen (black screen, with the four colour flag thing).

I tried safe mode, but it also crashes/gets stuck whilst loading - the last file it lists in the loading screen is


I retried factory reset, with the same results, so I tried to install Windows 7 on to the laptop from my Windows 7 DVD, in case the factory reset image on the laptop had somehow gotten corrupt, but again Windows locks up (or goes into an infinite wait state, whatever it is), and now I can't even access factory reset, as the (non-working) install on the laptop didn't add the option, of course.

I've tested the physical memory (MEMTEST86+) and the hard drive, and they both give no errors, and I've reset the BIOS to it's original settings (a million to one chance that that was the fault, but I tried anyway), so can anyone suggest anything, please?

The laptop is a Samsung np305e5a-a03uk, Windows 7 64-bit, AMD A6 3420M CPU, 6GB RAM.

A:Please help! Windows 7 won't load on this laptop (factory reset doesn't help)

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I have a HP/Compaq nc6000 laptop that is a few years old running Windows XP. All service packs, etc are up to date.

Sometimes the laptop boots up normally and works fine and sometimes it doesn't. After pressing the power button, the power light comes on, the fan starts, (I think I hear) the hard drive spin and then it all stops. The power light goes to amber (charging) and then it turns off.

Typically when it boots properly, at the very beginning, the number lock, caps lock, and a third light all blink together, then turn off and it boots. When it's not going to boot, these lights don't even come on. (That's when I know it won't work.)

I've tried re-seating the memory. That worked twice but now I think it was just luck.

The first time I opened it, I also pulled a huge dust bunny from the fan. The rest of the insides were pretty clean and dust free. I blew everything out anyway.

Before this started happening, the machine was having some weirdness waking up after hibernating.

The problem happens sometimes after I shut it down properly and sometimes not. It's also booted up fine after a crash.

I've tried setting all the power controls to everything always on and leaving the computer on. But sometime in the middle of the night, it powers down. (I don't know whether this is a gentle power down or if it just shuts off instantly.)

The last time, it wouldn't start for a couple days and then I tried... Read more

A:Sometimes my laptop boots, sometimes it doesn't...

Does it do the same with and without a battery connected?

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Daughter brought her HP DV9500 (Vista 32bit). Very suspicious of malware. If I check the BIOS, it does not see the hard drive (nor does that option appear in the boot menu). However, if you boot the machine, it will load Vista and allow you to log in. After about 10-30 seconds usage, the keyboard and mouse buttons freeze and what was on the screen still remains with that bloody awful circle going round and round. Now the mouse will still move across the screen via the touchpad or a usb mouse but the keyboard is dead as are the mouse buttons.I can boot parted magic on UBCD and access all the files on the C: drive (one physical, three partitions including a recovery partition - how it came from the factory) and run all day long. Disk diagnostics on UBCD show the hard drive is present and no errors. However, the bios diagnostic says replace the hard drive.I've rebuilt the BCD using Microsofts bootrec to no avail.I'm trying to get it sane enough to offload 4 years worth of pictures, music, and classwork, etc. and then I'll try restoring the OS from the recovery partition.I should mention that I ran an older Linux bootable version of Avira (dated Sept 2009) and it noted multiple occurrences of html/infected.webpage.gen as well as two other (going to try to recover the names from the Avira logfile).Thanks in advance.AJG

A:Help please laptop bios doesn't see HD but vista still boots

I'm trying to get it sane enough to offload 4 years worth of pictures, music, and classwork, etc.No need to bother trying to get Windows to work well enough: Simply retrieve copies of the files that you want, to a USB-connected external hard drive using a Linux operating system run from a bootable CD/DVD or USB flashdrive.f your computer is not able to boot into Windows or simply not able to access the internet, you can use a LIVE Linux operating system run from a bootable CD or flashdrive instead of Windows, to access the internet, to access files on the HDD(s) and do other tasks. Using a working computer:If you wish to use a LIVE CD ...
Download the Linux version of your choice (usually an .ISO image file).
There are many options to use for a LIVE CD. I suggest that you try one of the following:
Puppy Linux (smallest download file size at 128 MB)Linux Mint 12 Lisa (versions for a CD, and larger versions that need to be burned to a DVD disk)[*]Burn the .ISO image to CD: If you do not already have a suitable burning program for writing .ISO images to disc ...Download and install ImgBurn.Ensure that you UN-check the box agreeing to install the Ask toolbar during the installation.Place a new (blank) CD disc in the drive tray.Choose Write image file to disc.
Under Source, click on the Browse button: Navigate to and select the .ISO file that you wish to burn.Place a check-mark in the box beside Verify.Click [*]When the CD has been burned and verified as successful, it will ... Read more

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I was trying to back up windows and the program I was using kept telling me that I needed save the back up in an area that was not in windows. I decided that partitioning the hard drive would be the best idea. The program that I was going to us suggested that I back up my files first and a windows box opened suggesting that I run ckdisk first after shutting the computer down. So I checked yes and shut the computer down. It said that the disk check was 100T% complete not showing any errors and then went to start windows. It opened up asking if I wanted to start windows at the last known good settings so I hit enter. All that happened is windows tried to start, the screen flicks a little blue across the bottom of the screen and then it goes back to the same screen . I have tried starting in safe mode and all other options and it just tries to start windows and rolls back to the same start screen.

At the boot I have checked the hard drive for errors or bad sectors and have found none.

Does anyone have any suggestions. I don't have a restore disk. Would purchasing one for my computer fix the problem?

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My computer was working fine earlier today, until i downloaded a program called PageDefrag, it may sound dumb but after i used it and restarted my computer, the windows start menu and start bar was gone, Windows was very slow to load and display the desktop, I also noticed my floppy light blinked before loading the desktop and only the icons showed up, No startup, No system tray, I reformatted my computer, everything seemed to be fixed until i downloaded service pack 3 again, the after i restarted, the same problem happened as before

I have no idea how to fix this, i have read it could be an explorer.exe problem, I am moderate when it comes to computers and i've did everything i can think of, perhaps somthing inside it fried i am not sure

Any help would be greatly appreciated

Thank you.

A:Windows XP Boots but wont load.

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My machine boots to desktop but nothing will open or work. Start button, volume, firefox, task manager, etc. It does this in safe mode as well. It's not frozen as the screensaver will come on and I can move the mouse, I just can't open anything even with keystrokes. I can't restore or run any diagnostics. What can I do?

A:Windows 7 64 boots but doesn't work

Quote: Originally Posted by Stu1018

My machine boots to desktop but nothing will open or work. Start button, volume, firefox, task manager, etc. It does this in safe mode as well. It's not frozen as the screensaver will come on and I can move the mouse, I just can't open anything even with keystrokes. I can't restore or run any diagnostics. What can I do?

Did it always do this?

Where did you get the win 7 dvd from? Was it downloaded or purchased?

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So I'm trying to fix my mothers computer here but I can't figure out the problem. It's a quite old laptop about 6 years old.

It's running Windows 7 32 bit, got 2GB of ram and a AMD Sempron(tm) SI-42 2.10 GHz processor.

I've read around the internet and the closest I came describing my problem was this thread.

The windows 7 menu works fine, though I can't access any programs nor click on any of the URL's in there, not even the "shutdown" button. Launching programs from the taskbar shortcuts just give a little white outline like it is loading before it disappear 3 seconds later. The UAC doesn't work neither.

I tried what lunarlander suggested, booting the safe mode, though this won't load either. It stopped on "ATIPCIe.sys" and I'm not certain if all the files were loaded or if it just got stuck there. It won't load though, which is the important part.

I haven't tried reinstalling it after this, however it has been reinstalled twice by my mother due to having the same problem 2 times before.

Does anyone know if I can fix this, or should I just let her go ahead and buy a new PC?
She wants a new, but if she can save the money she don't want too.

If you need any more information I will try to give that if I can but remember I can't access all the areas on the PC.

Also if no action is taken, the computer freezes with a black screen when it goes too screensaver and nothing can b... Read more

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Hi everyone,

This is my first post here and I'm glad to have found this forum with so many helpful people. I am typing this from my iPhone since I'm having troubles with my laptop, so sorry in advance for bad typing.

So recently my gpu failed (8800 GTX M) and I ordered a replacement. After I replaced the faulty card the laptop was running beautifully for 2 days. Today while playing call of duty the game crashed with A directx error. Thinking it was just a random thing I restarted the laptop And it wouldn't boot up anymore. Not even the Dell splash screen appears anymore.

Shocked I disassmbled the whole laptop and put it back together. After this the Dell splash screen appeared again, only once though. Now I'm back at a black screen with nothing loading at all. I am super frustrated right now, and have no idea what itmight be.
Hope someone can help,

A:Laptop doesn't even load bios anymore

Does the laptop have integrated graphics?

If so remove the graphics card and see if you get the splash screen.

Odds are it has something to do with the new card.


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I believe we may have had a power surge during some storms (even though I have a surge protector - it's cheap) and now my son's computer turns on, starts to warm up, the screen displays the windows logo, then it pops off. I have no idea what I'm supposed to do to fix it! Thanks.

A:My Computer Boots Up Then Shuts Down - It Starts To Load Windows Xp Then Pops Back Off - Help

A surge suppressor will only protect what you have plugged into it. In particular, if you don't have a surge suppressor on your internet connection a surge can enter that way and fry your components (I've lost several components when lightning has struck our cable connection and surged into my systems). Now I have a surge suppressor on the cable where it enters the house (along with the phone line) - and additional surge suppressors to protect the network cables throughout the house (and at my wife's office).Do you have a Windows installation CD that you can boot from? If so, try using the Recovery Console to repair the installation (here's a link to a how-to: http://www.bleepingcomputer.com/tutorials/how-to-install-the-windows-xp-recovery-console/ )In particular, try these 3 commands (pressing Enter after each one, and answering Y (for yes) when asked if you're sure you want to do it):FIXMBRFIXBOOTCHKDSK /RIf that still won't get you into Windows, then download a bootable diagnostic utility from the manufacturer of your hard drive (the more common one's are listed here: http://www.bleepingcomputer.com/forums/t/28744/hard-drive-installation-and-diagnostic-tools/ )You'll need an ISO burner to burn the file to disk and ensure that it's bootable - here's a free one that I recommend: http://isorecorder.alexfeinman.com/v2.htm

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Hi, I'm new here and would really appreciate any help.

Basically I got that fake anti-virus on my laptop, but have had this happen before so it was no big deal as I have managed to get rid of it before.

Yet this time when I started in safe mode and attempted to run spybot search and destory, my laptop restarted itself and I can now no longer use my laptop. Even safe mode does not work.

The only way that works is by pressing F8 as it loads up and choosing windows domain controller or something.

I've ran several malware deleting softwares such as SuperAntispyware & Malwarebytes in this mode but still I cannot get my laptop to work in safe mode or normal mode.

I am continually confronted by a blue screen and the following message,

COLOR=Blue]A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try chaging video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Tech... Read more

A:Blue screen... laptop continually doesn't load

Btw my laptop is a Sony Vaio VGN-CR11S

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This problem has been going on already for about a month as far as I can recall.

The laptop turns on, but the display is totally empty and Windows 7 does not start at all. This happens frequently after hibernation/sleep. What I do usually is I just turn the laptop off and turn it on again and the OS starts successfully, but now it takes more than twice, and it may be dangerous already to do such.

The laptop is still under warranty and I have it checked already at the store where I bought it. The tech person did a few tweaks in the power settings. It did work but after a little less than 24 hrs the problem came back.

I am working as an architectural intern and most of the programs I use are heavy 2D drafting and 3D modeling softwares e.g. Autocad2010, Sketchup 8, and Lumion 3, as well as Adobe Photoshop. I use Sketchup very often. Just mentioning this, as it may have some bearing to the problem.

Thank you very much.

A:Laptop turns on but doesn't load OS after hibernation/sleep

Hi, Welcome to SF.

I found this post from our member gergrocker. This might help.

Quote: Originally Posted by gregrocker

Sleep issues are almost always caused by the display driver so I would start by updating it, or trying another. Driver Install - Device Manager

You can troubleshoot Sleep and Hibernate by setting them to 1 and 2 minutes in Power Options. Use Balanced Plan. Then work through these Sleep Mode Problems - Vista Forums.

If this is still the factory preinstalled WIn7 then that is a corrupt install which causes many of these problems, which is why most tech enthusiasts will not run it but choose to Clean Reinstall - Factory OEM Windows 7

At the minimum I'd Clean Up Factory Bloatware

If that doesn't help then work through these Troubleshooting Steps for Windows 7

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I ve hp elitebook 8440p. It is connected to a network but it doesn't browse and says"the remote device or resource won't accept the connection". I checked my Internet connection and it works properly on other devices.

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I've never seen this problem before in my life and it has me mortified.

My Sony VAIO starts. It's plugged in normally. The power lights flash, it checks the CD-RW drive, and then remains on with the main power light on and the fan on, but the screen remains black and nothing else happens. Windows XP doesn't load. No Sony logo, no "Operating system not found," nothing. It's like it's had a lobotomy.

I haven't installed anything new, and the notebook has just been sitting around unplugged for a few days. The last thing I used it for was to burn a CD with Windows Media Player. The only change I can think of is that my USB tablet isn't plugged in.

Any suggestions? Thanks, everybody.

A:Solved: XP VAIO laptop starts, Windows doesn't, screen doesn't seem to.

If it has a battery installed, try removing that. Then with the laptop power plug UNplugged press and hold the power button for a second or two.

Then plug the power adapter back in WITHOUT replacing the battery and see if you can get a normal start.

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my win7 doesn't load after the "starting windows" page.

re-installed it so i can't even go into safe mode because it says it needs to be in normal operating mode to resume installation.

it was working fine one day and at the next boot up, it won't load anymore.

help anyone?

A:windows doesn't load

Quote: Originally Posted by jaytang

my win7 doesn't load after the "starting windows" page.

re-installed it so i can't even go into safe mode because it says it needs to be in normal operating mode to resume installation.

it was working fine one day and at the next boot up, it won't load anymore.

help anyone?

what build are you running? did you add any hardware or software that could be the culprit? do you know how to repair your installation?

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hi all,

not sure what's wrong, it's been since yesterday that my PC won't start. The first thing I did was to use the windows start CD and followed the procedure suggested here http://www.tomshardware.com/news/win7-windows-7-mbr,10036.html

I went on the BIOS changed the Hard drive BBS to the SSD, and normal HHD, nothing..
oi reboted from the CD i did select the command prompt recovery tool, and
executed the bootrec.exe /FixMbr, which worked, but then the PC still doesn't load windows....

Any input is welcome, thank you!

A:windows doesn't load

Hi number,

What did you do the day/night before the PC stopped booting? Any software or hardware changes?

Also, are you able to boot into Safe Mode?

What is the furthest screen you get to when booting up the PC?

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After having some problems, I have reinstalled windows normally, everything seemed going smoothly, but while the pre installation was loading, at around 80% i started to get these messages: impossible to copy the file logonui.exe , drmcien.dll , drmv2clt.dll
so I ignored these files, the pre installation finished, then I didn the actual installation, but... something happened.
When windows starts up now, it enters in an infinite loop, it starts, but then rather than loading the OS, it goes in the start page again (the one where i am asked if i want win 2k or xp) it keeps on starting over again but... the OS doesn't load....
what can I do?

A:windows doesn't load...??


Are you trying a reinstall. repair install, or a clean format and install? This might help to know what the problem might be.

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Hi. I'm having issues getting Windows to load up. It hangs after that "Windows XP" screen with the loading bar. I'm able to load into Safe Mode normally.

I've tried System Restoring to several points with no luck. I've also tried booting up without the services and startup running, no good.

Any help would be appreciated...let me know what other info you need. I have Service Pack 2.

A:Windows doesn't load up


For the record, I have XP.

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In the past couple of months my laptop has been acting strange. It started with my USB mouse not working. It would work one minute then not the next and I would have to unplug and put it into a different USB port until it quit working altogether but worked fine in another computer. After the mouse incident; it started something different. I'd leave the room with a webpage open and come back to a screen saying windows wouldn't load and to either system restore or use the other option for it to fix the windows problem.  System restore will not work; it says the files are not existant and the other option doesn't work either. I get a 'windows start up has failed do you want to send a report to microsoft?' and that will not work either. I have to press restart over and over and over and it will not load windows. So I have to shut it down and wait awhile before I can attempt to start it up again/ Somethings it works and sometimes it doesn't and I have to do it all over again. As time goes by, i notice it;s getting more frequent. Can anyone shed some light on this for me? THe laptop is only three years old. It's an Acer Aspire. Thanks in advance!

A:Windows 7 doesn't want to load

Do you have an Antivirus installed?
Run DDS and post the log here please

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I did a repair install last night and my Windows 10 Anniversary Update was working just fine. I turn my computer on today, I see the initial Windows logo and the loading circle, the logo disappears but the loading circle is still there several minutes later with a black screen behind it. Can someone tell me what's going on, and how I can fix this?

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when I turn on my computer I immediately get a series of colored vertical lines. I cannpt get it to enter setup or safe mode. I have sitched monitors, but same thing happens.

Has anybody encountered this before? All assistance would be appreciated...

A:Windows XP doesn't load

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hi! i'm new here.i have a problem with my windows sp. my windows doesn't load, there's just a windows starting sound and wallpaper loaded. when i open windows task manager, it shows something like this. http://img244.imageshack.us/my.php?image=u...led1copykx3.jpgbut it's not every time i turn on my notebook. and sometimes windows starting very slowly, and cannot connect to the internet (LAN).and if it runs ok, it would be a pop up, i think of the LAN. http://img216.imageshack.us/my.php?image=1tr0.jpgwhat can i do?thank you.

A:Windows Doesn't Load

In Task Manager - go to File, then to New Task. Type in "explorer.exe" (wihout the quotes) and press Enter.Does this restore your desktop? Also, try iexplore.exe to see if you can bring up Internet Explorer. If you can, then go immediately to http://safety.live.com and perform the free online scan.The second image is an alert telling you that the site that you're trying to visit doesn't have a valid security certificate. It's a caution for you - so if you don't know what site it is - don't go there!

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I did a repair install last night and my Windows 10 Anniversary Update was working just fine. I turn my computer on today, I see the initial Windows logo and the loading circle, the logo disappears but the loading circle is still there several minutes later with a black screen behind it. Can someone tell me what's going on, and how I can fix this?

A:Windows doesn't load

I would leave it a while longer in case the installation hasn't completed. Your PC might have entered a repair loop. For a desktop PC, unplug at the mains press the power on button for 30 secs then restart. For a laptop, you would need to disconnect the battery for a minute.

Post for more help if that doesn't work.

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I have recently installed Windows XP Pro (I had several problems while doing so, as it kept freezing mid-installation, but i eventually managed to install it). Anyway, now that I've installed it, it doesn't load upto the welcome screen - it gets to a screen saying "welcome", but doesn't go beyond to the welcome screen with all the user names etc. It only loads in safe mode. Could anyone please help me?

A:Windows doesn't load up

Hi and welcome to TSG.
Boot from Xp Cd...when prompted press [R]
Choose your Windows installation typically by pressing [1]
Press [Return] when prompted for a password.
Type..chkdsk /r [note space]
Press Return.
Windows will fix errors..when finished>type Exit> and press Return.
Let us know the result.

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This is in response to Broni's request and judgment to repost my problem here.As he suspected, after running a GMER test, it may indeed be a malware problem.It started a while back, with not much info to go on. Well, Firefox froze one time. But rather than just Firefox freezing the whole laptop froze, so I eventually forced rebooted it. However, upon doing so, the laptop was suddenly very slow, but that wasn't the biggest issue. The issue was that it wouldn't go past the wallpaper. Now it doesn't get even past the welcome screen. I can get into safe mode, but I can't use the internet from there, as my internet involves an old Speedtouch USB modem that requires software that doesn't load in safe mode. That means of course that even though I have MBAM or McAfee on there, I can't update it. Also system restore doesn't work at all.I've ran DDS and Gmer. Here are the logs.First - DDS.txtDDS (Ver_10-03-17.01) - NTFSx86 NETWORK Run by Administrator at 21:00:57.01 on Sat 07/31/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1769 [GMT 1:00]AV: Norton 360 *On-access scanning enabled* (Updated) {A5F1BC7C-EA33-4247-961C-0217208396C4}FW: Norton 360 *enabled* {371C0A40-5A0C-4AD2-A6E5-69C02037FBF3}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcssv... Read more

A:Windows Doesn't Load

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

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The same thing happenend to me this morning. So is the computer is toast? What about the files, music, photo's, etc. Can they be saved?

A:Windows doesn't load

Please let us know the symptoms and what led up to this event.

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:( My Laptop boots up, like you see the Computer manufactuar name, and then, nothing comes up :( Why... i installed windows xp pro onto it and nothing comes up... Anyway im the idiot... oh well... i installed a french version of it because i was on holiday... but it is not so critical because i am getting a new one soon.... for my birthday soo... im just wondering can any1 help...
i suck at reading french...

A:Laptop Boots Up, But Windows Dont!

so it just...doesn't boot? does it give an error message? does it reboot? does it just lock up? be more specific. How far does it get before it ''nothing comes up''

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I am getting DOS windows popping up after my laptop boots up. I have had net.exe and ipconfig.exe files run. It is slowing down my laptop.

Can you please help?

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The other night we had a power outage. The next morning I booted my computer only to get the "Windows Repair" or "Start Normally" options. I chose Normal to begin. Windows never loaded after almost an hour. I shut down and chose Repair the second time. Windows loaded files but never booted into windows after even a couple hours of letting it sit. I bought a new harddrive thinking that might be the problem. I've tried booting from the Win 7 DVD on both the old and new drive. I get to the "Starting Windows" screen and it just sits there on both drives. I've let it set for as much as 4 hours. I've looked through the forums but have not found this exact problem. I've tried the AVG boot disk and it crashes also. Any ideas?

A:Windows 7 Doesn't Load from Harddrive or DVD

Quote: Originally Posted by LogMae

The other night we had a power outage. The next morning I booted my computer only to get the "Windows Repair" or "Start Normally" options. I chose Normal to begin. Windows never loaded after almost an hour. I shut down and chose Repair the second time. Windows loaded files but never booted into windows after even a couple hours of letting it sit. I bought a new harddrive thinking that might be the problem. I've tried booting from the Win 7 DVD on both the old and new drive. I get to the "Starting Windows" screen and it just sits there on both drives. I've let it set for as much as 4 hours. I've looked through the forums but have not found this exact problem. I've tried the AVG boot disk and it crashes also. Any ideas?

After 3 days of searching through the forums I finally tested my memory. I had ONE bad stick of RAM. After removal...it works fine.

Use the mem test that is linked in these forums.


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I have tried everything in order to get my Windows 8 store to load so I can upgrade to 8.1.
Nothing seems to work, I have tried a clean boot, resetting settings, change date/time, clear proxy etc.
The weird thing is IE works in desktop mode but doesn't work in metro mode.
Does this have something to do with it?
I am at a loss and it is very annoying!

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It takes me to all the blue screen diagnostic, reset screens but any option I choose does not work and loops me back to original screens. Windows will not boot. I tried most of the options except for RESET YOUR PC WHICH will delete all my apps but says will save my files...uggh. I can getbto the c prompt screen from these blue diagnostic screens. Thanks for any help.

A:YOGA 900 doesn't load Windows

It's not "bricked" if you can get a C:\ prompt and have the option to do a Reset. The term usually means the device is completely unresponsive to any stimulus like the power or Novo buttons--just like a real brick.
Have you tried all of the procedures described in Chapters 3 and 4 of the User Guide?
> RESET YOUR PC WHICH will delete all my apps but says will save my files...uggh 
While this is a less than ideal solution, it highlights why it's always good practice to make and update frequent backups of critical data. You never know when a HDD or SSD will fail, or the notebook is damaged, lost, stolen, etc. 
Edit: typo

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Lately when I boot my computer opens, but it doesn't connect to the internet and my icons do not appear in the tool bar. This forces me to do a hard shut down and reboot (restart just hangs up and never restarts). Has anyone experienced similar problems or is this unique to my five year old PC?

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First off, sorry if someone has already posted with this issue. I am a strong believer of "if you can't find it on Google, you'll never find it", but this is really starting to get on my nerves a bit as I've spent hours of my time trying to get to the bottom of it!

9 times out of 10, when i open an explorer window, (whether it be 'My Computer' from both desktop shortcut and start menu shortcut or control panel, devices and printers etc) I get a blank window. The green loading bar at the top slowly progresses through and then hangs towards the end. I once left it for 3 hours to no effect.

I was wondering if you guys had any idea on what the issue could be and how i could fix it.

If i restart my machine, it fixes the issue briefly, then starts again.

I have found a work around however. If i open my computer, then right click the 'My Computer' shortcut on the right hand tool bar and click 'Open in new window', explorer opens perfectly and then works for about half an hour before breaking again!

Hopefully you all have enough information and some genius out there will solve what i could not.

Thanks guys

A:Windows Explorer Doesn't Load

As a side note. I tried to replicate the issue in safe mode and as far as i'm aware, there wasn't one... But obviously the screen res was making my eyes implode, so i couldn't stay like that for too long.


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Hi, i have E50. Decided to upgrade to SSD(240GB) and use HDD(1TB) as a second drive that is mounted using caddy(some cheap chinese model with a lot of good reviews). Unfortunately i have faced a problem. If i have only SSD pluged in windows work just fine, but if i mount caddy BIOS can see that there is second drive but Windows doesn't load, it's stuck in the loading screen and stays like that forever(at least 15min TBH)  What i have tried:- mounting caddy when windows is already loaded(yeah, not very smart), but it doesn't show up in device manager even though green light on caddy is on.- pluging in HDD as external storage with SATA-USB adaptor. This way it works fine. I've formated it and mounted using caddy. Nothing changed.- searching for different SATA drivers, but there are none.- messing with BIOS setting, but there are no setting related with this issue.- deleting Intel rapid storage technology drivers(it helped for someone with B series), but there were no IRST on my system. can it be that motherboard can't deal with SATA-type torage that exceeds 1TB? 

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I've got Windows XP and when I boot up, all I get is the desktop background, windows explorer doesn't load up.
I've searched for similar problems, and some have found that it is possible to manually start explorer but
if I ctrl+alt+delete, I get the task manager, but when I go to file>new task, and enter 'explorer.exe'
Windows cannot find the file. I've looked in the windows folders, but explorer.exe appears to have vanished.
If I start in safe mode, I get the same problem.
I've tried system restore via msconfig, but there are no restore points other than with today's date. When I tried to restore to this, it said it was not possible.

I've downloaded hijack this via my laptop, here is the log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:59:17, on 16/08/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Internet Security\Engine\\ccSvcHst.exe
C:\WINDOWS\system32... Read more

A:Explorer.exe doesn't load with Windows XP

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I was about to play a game yesterday. While the game was loading the screen flashed many different colors and made a weird sound. I hit the reset button and expected to boot back into Windows. Windows went through the first load then came to the second with the Windows 2000 logo. It loaded about 80-85% then stopped. I returned later and it still had progressed. I got a little worried and tried booting into safe mode. This did not work. I then popped in the Windows 2000 install disk and tried repairing it. It repaired and I tried rebooting into Windows. The same thing happened. I repaired again and the same results slapped me in the face. I had installed Fedora Linux on an IDE hard drive a week or two before. I popped in this hard drive and tried booting into Linux. The Fedora blue screen only loaded just a little bit and wouldn't go any further. I tried again and the same thing happened. I put the Windows hard drive back in and it still wouldn't start. I even reinstalled Windows over the current Windows 2000 file system. Oh yeah, when booting, Windows say there is a power issue and go into setup. I press delete and enter the bios. Under the power control there is a 12+v or something and it's in red. It's like.. 9.81 or something. Is this something with the power supply? Could it be a video card issue? I need your help very much.

PC Info:
Antec Solutions case with antec power supply
Asus A7V600
120gb Seagate SATA hard drive - Windows
40gb Western Digital (... Read more

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Hi all,
I've been having start-up problems. Whenever I put on my laptop, it loads to the place where I put in my password and doesn't load the desktop. It simply displays a dark/black screen with my cursor only. I have to keep forcing a shutdown and rebooting hoping my desktop will load. Meaning once it gets to my user account screen and I put in my password, it attempts to load me into the desktop screen but I end up with my cursor and a blank screen. But in safemode, the desktop loads alright. Any suggestions please?

A:my windows desktop doesn't load.

Quote: Originally Posted by Donmoj

Hi all,
I've been having start-up problems. Whenever I put on my laptop, it loads to the place where I put in my password and doesn't load the desktop. It simply displays a dark/black screen with my cursor only. I have to keep forcing a shutdown and rebooting hoping my desktop will load. Meaning once it gets to my user account screen and I put in my password, it attempts to load me into the desktop screen but I end up with my cursor and a blank screen. But in safemode, the desktop loads alright. Any suggestions please?

looks like the user profile settings are amiss. I would first try a system restore to see if you can get it back to operating normally. Click start, go to accessories; then to system tools; then to system restore and see what the most recent restore point is before this started happening and i would tell it to restore back to that point. (i hope im on the right path here with this answer)

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Hi everyone.

This question is regarding my girlfriends laptop. I'm usually pretty decent with computers but I'm at a bit of a loss on this one (I usually removes virus and malware). I was wondering if someone can help me out.

One day my girlfriend shut her computer down and Windows did one of those automatic update. When she turned her computer on again the next day Windows applied the updates and the laptop made it to step 3 and stopped at 98% and stayed that way for hours. Eventually she shut the computer off and when she rebooted it it did a system recovery on startup (before a login screen). She's done this a few times and every time she shuts her computer down it does the updates again even though there is no indication that updates will be installed when she shuts it down. This has happened for a while.

Today the computer was working completely fine and she shut it down and this time the computer didn't update but when she reboot it it went to the system recovery procedure....but it never started. Sorta got stuck in limbo. Naturally, she shut the computer down again but now the computer boots get passed the BIOs and the Windows start-up screen, but now it just goes completely black with just a mouse icon. It's sat here for a few hours now with just a black screen and a point. The pointer occasionally goes into a processing animation but nothing happens. I've tried booting safe mode, nothing. Same thing happens.

I really don't know what the problem is here. ... Read more

A:Laptop Turns on a Boots but Won't Get to Windows/log on Screen

Well, if you don't want to install a fresh OS over the old one, why don't you give system restore a try. Check and see if you still have the restore point that was created, before that troubling update was installed. By default, system restore keeps only 1 or 2% worth of your hard disk space for its restore points, anything pass that, it will delete the older restore points.

System restore should be located in the system recovery options.

If the restore point was deleted, then i suggest you should just install a fresh OS over the old one. Its perfectly safe, just make sure you don't delete the partition. During the installation process, just straight install it over the old one, a screen should pop up saying "The partition you selected might contain older files....etc..etc....you'll be able to access these files in windows.old file"

The windows.old file should be located in you C: drive after you install the fresh OS.

These are probably you're only option.

From your problem, i;m thinking you either installed some updates that weren't compatible with your laptop, or you might of had a firewall that blocked the installation. And windows just didn't know how to handle the situation. That may explain why it was in that repeating updating state and also why that system recovery screen popped up at start up.

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Ok, when i tried to remove a virus by deleting some registrys, i may have deleted some wrong registrys that starts up the computer. When i restarted the computer windows comes up normally but it does not load anything, its just loads the background and nothing else. I tried restarting in safe mode and "using last good configuration" with windows 2000 professional, but it just stays at a blank screen. The only way I can think of fixing this is to create a floppy disk with my other computer to fix the registry, i have no access to the registry though my other computer. Any help?

A:Registry Problem, Windows doesn't load

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My Inspiron Windows 8, Start up repairs keeps launching, windows will not load. Its in this cycle until battery dies. Any help. My system is still under warranty. 

A:Startup keeps launching, windows doesn't load

Please list your Dell model. Example: Dell Inspiron 3543
By the way, you tried some of the troubleshooting steps in the link below:
Windows 8 struck in auto-repair loop

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I had an E-machine that I had Windows XP on (OEM CD direct from Microsoft). I took the hard drive, CD-Rom drive and DVD drive out and put them in a new Antec Sonata II case with a 450 watt PS, ASUS A8N5X motherboard, Athlon 64 3800+ CPU, PNY GeForce 6600 PCI-E graphics card and a Mitsumi 7in1 floppy. My problem is that after power on and making the neccessary BIO'S update and changes the next screen gives a choice of windows startups because of significant hardware changes (rememember I the old hard drives with windows is still there). If I choose "normal startup" mode I get a loop that reboots the computer and takes me back to the same screen. The same thing happens the second time I choose "normal startup" It loops again, but, this time it locks up my keyboard (unlocks if I turn the machine off and back on). Ditto on the choices for "Last known good configuration" and "Safe" mode. I have even tried reloading windows from my CD, but it locks up on the Black windows logo screen. Can anyone help me before I have to through good money after bad by calling Microsoft (microcrap).

A:Windows XP doesn't load after major hardware changes

If you have replaced the Motherboard unless it is exactly the same as the old one then you will have to re-install Windows other wise it won't work.

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Hi,http://windowsupdate.microsoft.com results in "Internet Explorer cannot display the webpage". Different IE pages open randomly while browsing the web. Defenitely the sign of some virus. I have XP Pro SP3, and IE 8. Under IE's tools > options > Connection > LAN settings I found a proxy server setup. I erased those entries, but it did not help either. I scanned and removed everything with most recent versions os Malewarebytes, SuperAntiSpyware, CCleaner. Netstat indicates that I have several ports connected to different IPs.I also ran HiJackTHis, I'm pasting the result below. Could some one help please.Thank you.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:19:54 PM, on 8/16/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Cisco Systems\SSL VPN Client\agent.exeC:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\LogMe... Read more

A:Windows update page doesn't load

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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Not sure what caused this. I just deleted a bunch of malware/spyware files from Maleware Bytes. I was hoping someone would be able to help me out with this. Here is a HiJack This Log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:08:42 PM, on 4/11/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16722)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\Keim\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\UIPH7THG\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/CQNOT/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/CQNOT/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/CQNOT/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeS... Read more

A:Windows 7 doesn't load all the way (HiJack This Log included)

Hi Flicktron.Please follow our Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help, and post the logs requested! Since you're using a 64bit system, there is no need for a Gmer scan - post just the DDS.txt and Attach.txt logs...

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