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Headphone/Speaker jack malfunctioning + 3 Viruses + hijack this log

Q: Headphone/Speaker jack malfunctioning + 3 Viruses + hijack this log

Hello there, I am not sure if my speaker/headphone jack (hardware input) device isn't working (albeit my default laptop built in speakers work), because of viruses and the overall system performance being affected by viruses, but hear me out... Firstly, here are the three viruses my AVG virus scan detected today, while it searched through hundreds of thousands of files:

1) Trojan horse Generic_c.QZU
2) Trojan horse Generic10.ALHO
3) Trojan horse PSW.Generic6.AQPD
The following is my hijack this log (January 21, 2009):
Logfile of HijackThis v1.99.1
Scan saved at 8:23:01 PM, on 1/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\AVG\AVG8\avgscanx.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\WINDOWS\system32\dxdiag.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://downloadmirror.intel.com/14528/a08/infinst_autol.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - (no file)
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Ask Toolbar - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - (no file)
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [InstallShieldSetup] "C:\Program Files\InstallShield Installation Information\{D4C9692E-4EFA-4DA0-8B7F-9439466D9E31}\setup.exe" -rebootC:\PROGRA~1\INSTAL~1\{D4C96~1\reboot.ini -l0x0009

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [Steam] "C:\Program Files\Valve\Steam\Steam.exe" -silent

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

Lastly, I have also included a printscreen picture of my DirectX Diagnostic "General" and my DirectX Diagnostic "Sound" sections of dxdiag (note: my test DirectSound failed)

Thank you, and I hope this information helps you figure out my problems listed.

Sincerely,
RedGrant

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RELEVANCY SCORE 200
Preferred Solution: Headphone/Speaker jack malfunctioning + 3 Viruses + hijack this log

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RELEVANCY SCORE 90

Alright, so here's the problem. I just recently got this computer and plugged it into the VGA port and the sound wouldn't work. I plugged Logitech External Speakers into it and the computer didn't even acknowledge that it was there. I plugged in Headphones to see if those worked and they didn't aswell. I asked the guy who I got the computer from and he said that it (sound) would work when plugged in using HDMI. So I did that and the sound does work, but only through the TV speakers. It still doesn't acknowledge the speakers or the headphone s when plugged in. So I wen t and grabbed some other speakers I had and tried those and It still didn't recognize the speaker. My question is: How Do I Get My Computer To Recognize My Speakers? Any help would be much appreiciated. 

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RELEVANCY SCORE 90

I had to have the hard drive replaced in my computer due to a defect in the drive. Ever since the hard drive was replaced, the head phone plug-in that is on the face of the tower does not work, but the speaker plug-in that is located in the back of the tower, works just fine.

I cannot figure out what is wrong. The audio driver installed for my system was obtained from the Dell website along with the majority of my other drivers.
Any help would be great.

System Information:
Dell Dimenstion E310 (Desktop)
Windows XP Professional SP3
Audio: Intel Integrated Audio
 

A:headphone jack not working... but speaker-jack work

Do you know if the front panel audio jack is plugged into the motherboard?
 

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RELEVANCY SCORE 85.6

I have a 2.1 speaker set attached to my laptop that does not have its own headphone jack. So in order to listen to headphones I have to unplug the 2.1 from the headphone jack and plug in the headphones. I tried a cheap splitter but that didn't sound good.

What I would like is something that had two jacks that allowed me to keep the 2.1 plugged in all the time in one jack and when I want to use the headphones I could just plug them into the other jack. I would like both jacks whether used together or solo to have the same sound quality as a single jack... with no degradation in sound.

Lastly, I would like to be able to mute the 2.1 (using volume control on the speaker set) and still get great controllable sound out of the jack that have the headphones plugged in.

Is there something like that? Thanks.

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RELEVANCY SCORE 84.8

Hello I've bought my Lenovo laptop about half a year ago. From the very beginning the headphone audio jack had some problems, there would be no sound when headphones are plugged in, however restarting the laptop usually helped. I have not had this problem for a few months until now. When I plug in headphones, no sound comes out and restarting the computer does not help. Furthermore, the sound of the laptop speakers seems to be a big different than it normally used to be - the sound is a bit lower and so to say ''dimmer''. Please let me know I could fix it.

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RELEVANCY SCORE 84

I'm guessing that it's probably just a compatibility issue... or just how it is, but I'm curious:

I updated my laptop from Windows XP Pro to Windows 7 Pro a while back. It started out as just a minor inconvenience, but it's getting to be very annoying. When I plug in my external speakers (via the headphone jack) or my headphones, Windows doesn't automatically switch the sound output to the headphone jack. I have to manually switch it ("Manage Audio Devices"). The same is true for the reverse, when I unplug my headphones.

Is there any way around this, or is it likely an issue with the compatibility of my sound card?

Please and thank you!

A:Headphone jack/on board speaker issue

Do you have the correct Windows 7 drivers for your Audio system? The XP drivers are not compatible and you need at a minimum Vista drivers as Vista and Windows 7 handle sound functions differently than XP.

On most newer "HD Audio" systems the jack is "auto sensing" and switches "logically". On many older PC systems that is a mechanical function with the jack.

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RELEVANCY SCORE 84

So my sound completely stopped working the other day and im trying to figure out whats going on. Ive tried updating my drivers and deleting them and reinstalling them but nothing has worked. I have no idea what to do im thinking it may be a hardware problem any suggestions 

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RELEVANCY SCORE 84

Hi,  I just made some driver update and windows ( windows anniversary ) update and after installing i do not have any sound with the built in spaker or with my headphone plugged with a jack anymore. But with a usb headphone it works! When i go to the Windows playback devices window there is no device present. I already update the Audio drivers and restart run the audio troubleshooting tool in Windows but nothing new it doesn't work. Gauthier  

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RELEVANCY SCORE 84

I've recently been having a problem with my headphones. The computer recognizes that I've plugged them in but it still uses the external speakers and there's no sound coming through the headphones. I've tried more than one pair of headphones and it still doesn't work. Restarting the computer worked once but not anymore. 










Solved!
Go to Solution.

A:Speaker/headphone/audio jack problem

There is usually a hardware switch in the socket, which is engaged when you put the plug in. Seems like it might be mechanically broken.

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RELEVANCY SCORE 84

there is no headphone option on my ideapad 310 , only speakers option. i tried uninstalling the sound drivers and the re-installing them  but it proved to be  useless. now audio is being being played through headphones although my laptop has no headphone option on the "playback" tab ,,however after a while the headphone disconnects and then the sound comes out from the speakers again. I'm using windows 1064-bit. Hope anybody out there can help me out. thanks.

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RELEVANCY SCORE 82.8

Please help. I just got a new SONY Vaio Fs laptop and already the headphone jack is malfunctioning. I can only hear out of one speaker or headphone usually, and on some days neither will emitt any sound whatsoever. Whats my problem and how can i fix this???
 

A:Headphone jack problems, can only hear out of one (or zero) speaker(s) at a time

Any chance of a broken headphone cable? Try with another set of headphones or speakers before blaming the computer.
 

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RELEVANCY SCORE 82.8

I have a pair of Logitech speakers with subwoofer and would like to connect them to my computer for surround sound using the computer's speakers as the front pair.  Using headphones I cannot find a way to make the computer speakers and the headphone play at the same time.  Please advise:Can I connect the logitech speakers as above? andif so, what software settings do I have to make?

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RELEVANCY SCORE 81.2

Hey, everyone! I am having a problem with my audio jack:1. First of all my laptop doesn't seem to acknowledge when I put my headphones/external speakers in the jack... no notification or reaction from the Laptop.2. Second- only left headphone is working. Other than that the laptop speakers are good, the only problem is with the jack.What I've done is to reset my PC, to return it to it's factory settings... but no change! Still the same problem!Laptop is new.. less than 3 months..  I am desperate... I really hope there's something I can do and you could help me with that! I really don't think it''s a hardware problem.. I have taken good care of the machine, no troubles.Thank you!

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RELEVANCY SCORE 80.4

Hello, Something is stuck inside my headphone jack (really no idea what, it looks like some amber colored resin) This caused no problems until i tried to stick my headphones in (because i didn't know there was something else inside)Now the little switch inside is activated and i can't use my normal speakers anymore. Pulling the thing out is not possible it really seems glued inside, i can remove small parts of it by scratching with a screwdriver but i see no way to remove it without a drill. I googled for ways to shut off the port so i can revert back to the normal speakers (i really don't care about losing the headphone jack, i normally only use speaker sound) It seems the installed realtek drivers allow no option to deactivate it. I tried reinstalling the realtek driver, changed registry option "EnableDynamicDevices" but didnt find the more promising "ForceDisableJD".  The Windows driver also didn't help and i didn't find any other drivers available for this notebook. The BIOS also didn't have any option for this (but maybe i'm just bad at finding it) Is there any way to disable the port on the software side or a way to disconnect the hardware? I have soldering equipment here. I really don't care for a clean solution anymore, just hoping for a way to get the sound. Thanks for your help. Edit: whoops almost forgot the essentials: this is a lenovo z510 with win7 64bit that was not pre-installed (bought without OS)

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RELEVANCY SCORE 79.6

Hello Jimco,
I have a Dell 5548 with a 1080p touch screen, Core i5 &12GB of Ram. After updating to windows 10 I have had a number of issues with this laptop.
1)The most annoying of all is that the speaker volume fluctuates from high to low at any given setting which is extremely frustrating. One time its loud then all of a sudden it reduces then a few seconds later its up again. Is this a hardware issue or a software issue as this didn't happen on windows 8.1?
2)The Headphone Jack is too tight. If I try too insert any earphones or headphones it will go in to a certain degree then i have to apply force but it still wont go in. If i try to apply more force it seems that it will break as there is a creaking sound. sound from the speakers isn't fine and i cant even use earphones :(
3) My laptop has a real sense camera and it just stops using its infrared sensors or depth sensors when setting up windows hello. It tells me to place my face in the centre of the screen and then no response even though i can see what the webcam is showing me. 
I hope you can answer my questions as it would be much appreciated.
Thanks!

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RELEVANCY SCORE 78.8

Hi,
My dell inspiron 14z 5423 no longer have sound from both the speakers and the earphone jack.
This happened after I replaced the Battery and also the hard disk from 500gb to 1TB and upgraded to windows 10.
Before this, I was using Windows 8.1 and everything was working well. I have returned it back to windows 8.1 but the no audio problem still persist.
Also, my speaker symbol on the task bar shows a "cross" sign with "no audio output installed" displaying when I hover on the speaker icon.
Please I need help. have tried all options i can think of including driver updates.
One more thing, the sound driver are not showing up on the device manager window where other drivers are displayed.

Thanks

A:No Sound From Speaker & Headphone Jack On my Dell Inspiron 14z 5423 After Chnaging BAttery and Hard Disk

pizzz4allthe sound driver are not showing up on the device manager window where other drivers are displayed.
Hello. Download this Win8.1 IDT audio driver for the Inspiron 14z 5423. There are two versions there -- get the one that says "File Format Hard Drive". Follow the installation instructions and see if the driver shows up in Device Manager.
If it doesn't, perform the PSA or ePSA sound test. If no sound during the test then there has been hardware failure. Could have happened during parts replacement.

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RELEVANCY SCORE 68.4

Hello,
 
I just purchased a new notebook, and I have a bit of a problem. When I plug headphones into the side headphone jack, the sound quality is downright terrible. Very shortly I noticed that it didn't sound as good/decent as my older notebook.
 
The speakers seem to sound fine, well you know - as good as laptops can sound. 
 
Right now I have two notebooks side by side: 
a friends Samsung Series 3 (NP300E5C), with Windows 8 (upgraded from W7) / Microsoft High Definition audio
my Toshiba L50 Windows 8 / Realteck High Definition
 
I dont have my older notebook anymore, but I do remember it sounding better. Comparing this Toshiba to the Samsung (both sitting on the desk side-by-side), the Toshiba sounds a little better through the speakers, but there is no comparison with the headphone - The Samsung is pretty decent while the Toshiba makes me cry. 
 
Now granted, I'm not expecting a symphony, but if I cant solve this I'm going to have to sell the Toshiba.
 
I've tried uninstalling Realtek, but I couldn't get the sound to work.
Re-installing Realtek solved nothing
 
One thing I noticed, there is no 'headphone' icon in the device manager (Control Panel > Hardware & Sound > Sound / or simply right click the audio icon in the taskbar). Are the headphones not high definition or something?
screen capture: http://img580.imageshack.us/img580/7956/chm5.png
 
The above link show the speakers playing, when I actually... Read more

A:Unacceptable headphone jack sound quality - no headphone icon

Well, I just went to Realtek's official website and installed their audio driver - still no luck.
 

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RELEVANCY SCORE 68

I have Lenovo 3000 Y410 laptop having Windows 7 Home Premium installed on it. Realtek HD Audio latest driver is installed. But from the last 3 days, when I connect headphone through laptop, following things happen : -
1) Headphone connected popup doesn't show up.
2) Mic of Headphone connected pop shows up.



3) When I play video, sound coming from both headphone & laptop speakers.
4) When I mute sound by muting sound icon in taskbar, sound then comes only from headphone.





What I have tried?
1) Installed new Realtek HD Audio Manager.
2) Installed OS again.
3) Tried to change settings in Realtek Hd Audio Manager. But Nothing changes.

When I input headphone & mic jacks into laptop, & then check Realtek HD Audio Manager. The following image shows this : -


The green in realtek hd audio manager is for headphone & red is for mic. In the image, it is shown that headphone not connected & mic connected. But even headphone not connected shows up, sound coming form headphone.

I want to get sound from only headphone when headphone is connected. Is this a hardware problem ?

Please help....

A:Sound coming from both headphone & speaker but headphone is not detect

My Realtek HD Audio Manager has more options than yours.

Also, I notice you only have the microphone in the Recording Section of the Sound Panel. RIGHT click in an empty space in that Panel and then LEFT click Show Disabled and Disconnected devices. The Stereo Mix should be shown and you can enable that and make it the default Recording device.

Where did you get the RealTek driver that you installed? If you are not using the Lenovo supplied sound driver, get that and install it as a first step. I have a Lenovo Laptop and it has Stereo Mix and other functions. I haven't looked at the RealTek HD manager so I'm not sure what all it shows.

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RELEVANCY SCORE 68

Hello Eight Forums.

My trouble is the audio output through headphones - background is louder than foreground (especially in music - I often cannot hear the vocals at all; movies however are mostly fine, for reasons unknown to me; but generally, the sound is always different in some way).

I only have one pair of headphones to test it with. However these always worked fine with previous machines, and still do work fine with my iPhone 4. Although they are surely not the case, I cannot with confidence say that if it were a loudspeaker instead things wouldn't have been different.

So this is either a software or a hardware issue.

Software

My computer (details at the bottom) came with a SoundBlaster X-Fi MB3 equalizer program and RealTek High Def Audio drivers. I've uninstalled SoundBlaster hoping it would fix the issue (I didn't need an extra program like that anyway) but alas to no avail. Updating the RealTek drivers did no good still.

The only thing I haven't touched is the ghostly NVIDIA Virtual Audio Device (can it be the source of my trouble?) - I only first noticed it now when copy/pasting the Belarc data. I'll try and find out about it in the meanwhile.

Hardware

I wonder if it perhaps has something to do with my audio jack (laptop's brand new, but you can never know). I have what appears to be mic, headphone, S/PDIF and line in jacks... Is there a way to use the microphone or the line-in to test the headphones? To see if the headphone out is broken.

Any help appreci... Read more

A:Messed up headphone audio; want to check headphone jack

First, the "My System Specs" is where you fill in what you have.

Does the internal speakers on the laptop work? Is the audio OK on the internal speakers?

The SoundBlaster program(s) is a software enhancement to the basic audio chip (ReaklTek). Many PC's now come with some type of enhancement such as the SoundBlaster or in the case of HP PC's its "Beats Audio".

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RELEVANCY SCORE 67.2

HI I am facing audio problem for the last few months. when i install window 7 its automatically install audio driver which plays built in laptop speaker but exteranl headphone/microphone do not play sound. Same like this if i install given audio driver of hp probook 6550b which is sp48147 then headphone play sound but spearkers do not. I have installed windows many times to solve this issue but still this problem is existing. Please help in resolving this issue

A:Laptop speaker play sound but external headphone or speaker ...

Hi, Please try to enable it using the following steps (a) Right click the speaker icon,(b) Click Playback devices.(c) Right click External speakers (or similar) ,              (d) Click Enable,(e) Click Apply/Ok Regards.

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RELEVANCY SCORE 66.4

Really need help, im a DJ and use this laptop for it!! My headphones only have sound coming from 1 side, ive tried reinstalling drivers etc and everything else ive read online.  I need this resolved ASAP so any help is appreciated. Thanks

A:Headphone jack only plays out 1 headphone (Right side)

Hi @chadhogan121 Welcome to the HP Support Community! I saw your post regarding the problems with sound only coming out on one side of the headphones. I will be happy to help you with that. Have you tried a different set of headphones to see if the same thing happens? This HP document No Sound from Speaker will show you how to use the built-in Windows troubleshooter. Give that a try.

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RELEVANCY SCORE 66.4

  First time ive ever had this happen with any sort of electornics.....the headphone jack on a new pair of turtle beach headphones somehow got bent and before i realized the danger it broke off inside the output for the headphones on my AW 15 R3.   computer is less than a month away from the store....grrrrrrr   what are my options.....thanks....Tom Schuster

A:headphone jack broken off in headphone plug in

TOMMYSS,
If you purchased complete care from Dell you can call into Dell Alienware Support at 1 (877) 330-9732. If you did not you can possibly take it back to the store you purchased it from to see if they can help you. You can also try removing it yourself. Just make sure that it is unplugged before attempting to remove it.

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RELEVANCY SCORE 66.4

Standard headphone that fits iPhone and other laptops will not plug all the way into jack.  Audio continues to come from speakers.  I'm finding many others across boards that have this same issue.  HP says 3.5 will fit but it does not.

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RELEVANCY SCORE 66

My speakers on my Yoga 2 Pro work fine.  Today, I plugged in headphones and only sound came through the right ear side.  I checked the headphones themselves with my phone and they worked fine.  I got earbuds out to test them.  The earbuds had sound only coming out on the left side.  Again, tested the earbuds with my phone and they worked fine.  It is the headphone jack in the Yoga Pro for sure.  Suggestions?  

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RELEVANCY SCORE 64.8

Som my recently bought 7.1 surround headset stopped working. thw two front speakers are wery low only when the volume is turned all the way up it is baraly hearable and no i dont have hearing problems. i think it's a software problem but i hawnt been able to identifi which program might have caused the problem.
windows 8
Razer Tiamat Elite 7.1
 

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RELEVANCY SCORE 64.8

I'd like to plug my speakers into the back speaker jack and headphones to the front jack. I can't do this and have both work at the same time. I have a cheapo Insight speaker with a volume puck that lets me plug a headphone jack but then the speakers turn off.

Seems to me with front panel and rear panel jacks I should be able to do this but so far, I'm stumped.

Any ideas?

A:How to configure headphone jack and speak jack together

Depends on the sound card you got. Realtek HD Audio Manager has a Device Advanced Settings option at top right, You can un-tick "Mute rear output ..." and see if it works.

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RELEVANCY SCORE 64.8

Hi,

I am using a Tiny Media Notebook PIII, 700, Windows 98 SE. The computer is about four years old, and by now the headphone jack, which I use as my sound out port, is about fryed. The contacts have deteriated, and I can not replace the jack, as it is connected to the motherboard. Thus, aside from opting for a usb sound out, such as taking up the Soundblaster MP3+ option, I was wondering if I could reprogram the way in which sound is connected to external devices such as headphones. There are three jacks on the front of my computer: the headphone jack, the microphone jack and er I think it is a line out jack - the later jack which I have never used. Is there anyway I can swop/substitute the connection via the headphone jack say for the microphone jack or line out jack. Is there anyway I could do this?
 

A:Substituting the headphone jack with the microphone jack

No, afraid not. Each jack has it's own circuitry which provides for the needed resistance and other parameters. What you could do, if you got to the mobo itself, is to physically replace the jack but that's a major pain on a laptop.

You can try two things, one is to use alcohol and a Q-Tip to thoroughly clean the jack, then use a small bit of steel wool to sand inside with and then again with the alcohol and two, if the jack's worn too big for a tight connection, is to go to Radio Shack and buy a plug in adapter for that size jack. Some come with a slightly oversized male end and then you could plug into the female end and have a tight connection.
 

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RELEVANCY SCORE 64.8

I purchased  a  3.5mm 4 Position TRRS Male to 2x 3 Position TRS Female Headset Splitter Adapter for my hyperx cloud headphones to plug into my XPS 15, except the microphone isn't working when its plugged in.
When I plug them in a window comes up 'which device did you plug in?' Mic in, Line in, Dell Devices (lists random unknown devices to me), Headphones/headset - headphones medium, external speakers - external speakers medium. Are these details correct? should something about the microphone come up also? I go to sound options, recording and it's still using the microphone in the laptop.
I tested the headphones on another laptop without the jack and the microphone on the headset is working great. So it's either the splitter isn't doing it's job... or something to do with the laptop, any ideas?

A:XPS 15 9560 Headphone jack function as a mic jack?

Well for your case, the headSET option would be correct, since that means a device that offers both headphones (audio out) and a mic -- but note that you do apparently also have a Mic In option, though this would prevent audio output to the headphones.  However, if selecting the headset option isn't working, the issue with the TRRS "standard" is that it isn't a standard. The industry never agreed on which pins would be used for which connectors (Ground, Mic, Left Audio, Right Audio).  I think Samsung did it one way and Apple did it another, for example, and this of course causes interoperability issues.  So if choosing "headset" isn't working, it's probably because the XPS is expecting Option A and your splitter is wired for Option B.Theoretically, given that the audio chipset allows the pins to be dynamically assigned to various purposes depending on the device that's plugged in, it MIGHT be possible to have a "Headset" and "Headset (Alternate Mode)" device option in order to accommodate both TRRS configurations, but I seem to recall one of the TRRS implementation differences being where the Ground pin was placed, and maybe that pin can't be reassigned simply via software, which might explain the absence of such an option. Sorry!

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RELEVANCY SCORE 60.4

I used to be able to reset the jack using the Sigmatel Control Panel in Windows Vista, but it seems to have disappeared after the upgrade.

I don't use my front jack for my mike because it's damaged.

Any help would be appreciated.

A:Win 7 RC detects mic jack as speaker jack.

You need to install new drivers for Win7...
What brand is your card?

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RELEVANCY SCORE 58.8

My right headphone speaker wont work. I have had problems with there being no audio before but all i had to do was reboot my computer. But now im only hearing it out my left headphone. Is there a fix for it?

A:Right headphone speaker out

Have you tried the headphone is some other device to make sure it's not the headphone or a dirty plug on the headphone? Also wiggle the plug in the jack and see if you get the right side to work.

Finally, check the balance, if you have one in case it's set to left only. On my system, if I doubleclick on the speaker icon in the Sound Panel, another panel comes up and in the Levels section there is an option for L/R Balance.

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RELEVANCY SCORE 58.8

O.K I've had this problem for a while now. All I want to do is have my headphone to have a different audio stream than my speakers so that I can talk to a friend through my headset and receive the voice audio, but to also have through my speakers sound from other programs. Basically I just want the system to recognise the speaker and my headphone as different output devices instead of tieing them together. The software I'm using is Realtek Audio Manager and it hasn't been helpful whatsoever, I've had two computers and I've had the same problem with them both.

A:Headphone and Speaker

Originally Posted by Cal360


O.K I've had this problem for a while now. All I want to do is have my headphone to have a different audio stream than my speakers so that I can talk to a friend through my headset and receive the voice audio, but to also have through my speakers sound from other programs. Basically I just want the system to recognise the speaker and my headphone as different output devices instead of tieing them together. The software I'm using is Realtek Audio Manager and it hasn't been helpful whatsoever, I've had two computers and I've had the same problem with them both.



Hi Cal360,

Welcome to the forum

This is an interesting request I know that it is possible to have 2 or more sounds coming out of the same speakers, but to separate these sounds??

The only way I can think that this might work would be to use 2 soundcards, a quick search through the net shows that this might well work, I am not so sure, so I am going to try it (if I can find my old soundcard) I'll let you know the result

Pooch

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RELEVANCY SCORE 58.8

Hi...in my WinXP, i was able to use both headphones and speakers together, but here in Windows 8 I find the option to only use one of them at at time. Is there a setting which can play automatically with headphone/speaker whichever is plugged in or do I need to change the default everytime I plug in a device? Thanks

A:Speaker and headphone together

With a Dell you are, in most cases, limited to the available Dell sound drivers. Non-Dell sound drivers in most cases either do not work or do now work correctly. For example the generic Windows/Microsoft installed HD Audio Codec sound driver is just a basic function driver and does not have any extra options such as speaker configuration.

Download the available Dell Vista/Win7 driver (it will work for Win8) four your specific model and then check to see if you have the speaker option. This assumes there is a Dell driver for your model. You failed to include your Dell model number so I can't check or link you directly to the driver. Dell drivers are at www.support.dell.com

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RELEVANCY SCORE 58.4

Hello !My headphone jack is not working properly . when in plug in a headset it paly the sound but backgroud sound are so high and the voices of singers are two low. i changed the and tried 7 different headset but same result. all 7 headset are working properly in other devices.i repeat . the laptop detect the headphone but sound is not okexample if u listen a song then the voice of a singer is to low as the voice is a background music and the music play like its the voicei hope you understand

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RELEVANCY SCORE 58.4

Hey

I have a Acer TravelMate 3260. Its about a year or so old, and I am having problems with the headphone jack. For some programs it will work and others it will not. Sometimes I have to put the laptop to sleep and turn it back on before the headphones will work. Now, I have all my music on Windows Media Player, and the headphones will not work when I plug them in. I cant hear any of my music. But I can hear the sounds of the keyboard when I type, if that makes sense, the sound of the keys seems to be louder. I just want my headphones to work with windows media. There is nothing wrong with the headphones themself because they are new and work with everything else.

Please can some one help me!

Regards
Meagan
 

A:Headphone Jack

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RELEVANCY SCORE 58.4

my front headphone jack on my windows xp has gotten the tip of a headphone piece stuck in it how do i disable my front headphone jack

A:headphone jack

Hi and Welcome to TSF!

Have you tried to pull it out carefully?

Right click on speaker icon in task bar > Playback device s>right click on Headphones > click disable.

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RELEVANCY SCORE 58.4

I have an HP Pavilion x360.  What size headphone jack is in it?  I have tried plugging normal earbuds into the jack, but they are too big.

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RELEVANCY SCORE 58.4

Hey guys,
So I bought a XPS 15 9560 16gig ram, with 512 ssd, i7 FHD screen, it arrived 5 days ago and I loved it, its simply the best laptop ever. However, I am met with a strange issue, my headphone jack is useless, not as in the widespread problem with it but its physically useless, every headphone I tried to plug in, is literally not pluging in, like it will go in and just fall out...
So out of curiousity I took some pictures of the headphone jack and put flashlight next to it to see what is going on, and this is what I got:
Is this suppose to be like this? Am I doing something wrong? or am I right for assuming the worst is that dell didn't physically put a headphone jack assembly in my laptop? Please help.
Thanks, oh and if it is the latter, I'm going to return it and never touch dell ever again, its quite insane how poor the QA is.
Jack

A:XPS 15 Headphone jack

Hard to tell from the picture, but can you see the actual plug in the opening?  Maybe it wasn't secured internally.

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RELEVANCY SCORE 58.4

While Im in the question mood can anyone tell me why on the two computers I've had the front headphone jack doesn't work? When I asked the tech he said they've never gotten them to work and they've talked to the manufactures who couldn't answer them either. I can plug them in on the back and theywork but they just aren't long enough.
 

A:headphone jack

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RELEVANCY SCORE 58.4

I have a GW M6307 with Vista HP 32bit. The headphone jack has suddenly stopped working.
I have done a restore back to when it was working..uninstalled and reinstalled audio drivers without results. The IDT control panel indicates something else is plugged into the jack both for the mic and HP. I also reinstalled the MS audio drivers that came with the machine. I cannot find any default anywhere to change any setting regarding this. The laptop speakers work but the default to HP when plugged in does not. The speakers conitnue to play with no sound in the HP.There are no indications of a loose connection and the laptop sits on a desk most of the time. I realize this could be a hardware failure but it's hard to believe and I know the headphones work with other devices.
Does any know where a default setting exists or how to confirm a hardware failure??

A:Headphone Jack??

If the HP works on other devices ..then its Ok....
So must be your pc .......
Go to device manager ... uninstall the sound card driver ... REBOOT IMMEDIATELY..."Let your pc install the original driver back"...
(BTW..When its plugged in..try to wiggle the cable ..see if it make any connection.?)

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RELEVANCY SCORE 58.4

MY HEADPHONE JACK IS BROKEN I WAND AN ESTIMATED COST TO FIX IT AS LOCAL DEALERS ARE NOT HELPING 

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RELEVANCY SCORE 58.4

i am unable to plug headphones into my laptop. Settings in sounds are greyed out and do not allow my to disable or connect headphones.I can connect speakers through the headphone jack fine. Troubleshooting says" no headphones connected"Solution?

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RELEVANCY SCORE 58.4

Hey there, I've so I think there must be a problem with my headphone jack, for some reason when I connect my headphone to the jack, I can always only hear on one side of the headphone. I can only hear on both sides when I apply some force to the jack, pushing it to the left and I would have to hold it to that position to get it working properly. I forgot since when I had this problem, but it has been like this for quite some time. and when I plug in the same set of headphones to my phone, it works just fine. I've tried this with 3 different headphones and a pair earphones and the problem still persists, so I'm assuiming it is the jack port that is faulty. I've been okay with having this problem because I would always usually just plug in both headphone and audio jacks in the cpu and insert a pen in between both the jacks, having the headphone jack pushed to the left all the time and making it always work. But just recenly I bought an external kareoke microphone which I planned on using to beatbox with, and when I record and playback, I can only hear from the left side of my headphone. Kinda ticks me off because I've spent a lot of money on my headphones, microphone and microphone jack converter but I still can't get the best out of my products. Plus, I would always switch from speakers to headphones, depending on whether I'm listening to music or gaming. What should I do? :/ (Sorry if I've sent any irrelevant information or my English is bad) 

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RELEVANCY SCORE 58.4

This FAQ has 7 sections:1. Failed Sense Pin in Laptops with HD Audio2. How to Use Diagnostics to Help Confirm a Bad Sense Pin3. Problems on Older Models with AC97 Audio4. A List of Laptop Models with and without Replaceable Audio Jacks5. Some Workarounds for a Failed Sense Pin6. Combo (Headset) Jacks
7. Communication Headphones***********************************************************************************************l. Failed Sense Pin in Laptops with HD Audio -- [this section does not apply to older laptops with AC97 audio -- see Section 3]Dell laptops with HD audio (all models since 2006) utilize switching technology in the headphone jack, which is somewhat complicated. In addition to the usual mechanical parts, the jack uses current & impedance-sensing circuitry to trigger software configuration and switching (to send the audio signal to the speakers). These techniques are called the "sense pin" in this article. When the "sense pin" fails then there is usually this combination of symptoms:    * Speakers don't work and are not muted or deselected    * Headphone jack does work    * Reinstalling audio driver does not help    * Audio test in Dell 32-bit Diagnostics passes, or the speakers work in PSA tests    * On models with 2 headphone jacks, one may be "checked" in the control panel as if in use    * Sometimes but not always, a very gentle wigg... Read more

A:Headphone Jack FAQ

Please do not reply in this thread which is a FAQ.
If you have comments or questions please start a new thread.
Thanks, I appreciate it.

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RELEVANCY SCORE 58

I have start to get this problem today i have looked around to find fix but nothing. i have 2 sets of ports and both of them only play throw the right hand side. also i do not know how to check if it is on mono that might be the problem but i dont think so. i have tried my headphones on my brothers pc and they worked fine. If you could help that would be great.

any help would be great

~ HarveyG

A:I can only hear out of my right headphone and speaker

Did you check the balance in the speaker properties.

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RELEVANCY SCORE 58

I recently got the Sound Blaster Tactic 3D Alpha headset for Christmas and tried them out. I plugged in the USB thing that came with it, which allowed you to plug the headphones and mic into a USB port, and it installed the device fine. Right now I have to send them back because of a problem with the headset. But when I unplugged the USB I noticed that I have no speaker in playback devices. And when I plug in my older headphones into the front of the computer they don't appear in the playback devices. I tried checking "Show disabled devices" and "Show disconnected devices" but all I get are four Digital Audio (HDMI) devices. The same thing shows up in Device Manager.



I could use my headphones but only when the Sound Blaster USB thing was plugged in. I have Realtek High Definition Audio but now it doesn't show up in Device Manager. Also, my speakers are built into my monitor.

A:No headphone or speaker device.

Hello laetes, welcome to the Sevenforums!

You might try using a restore point to before the headphones were installed: System Restore

Or reinstalling your Audio drivers (uninstall previous, install newer one from motherboard or sound card's website)

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RELEVANCY SCORE 58

Hey guys, thanks for taking the time to read.

Usually ok with things like this.. but dont know where else to turn.. i ll try map it as best as i can..

i have recently rebuilt a new PC, (old one was kinda dated) everything is running fine.. until i try to use sound on my monitor speakers (iiyama visionmaster pro 454) the sound is coming out very crackly, i play around with the sound moving balance to left speaker only (testing that maybe one has blown) sound was kind of better on the left. I then decided to update my sound drivers which fixed the problem, no more crackling. A few days later i try to connect my headset.. and now i have the problem that sound is only from the left side.. i check the audio balance, everything is how it should be.. i have reinstalled drivers, downloaded realtek.. nothing seems to let me play sound from my right headphone.. ( i have tested headphones on my mp3, nothing faulty at all ) i have onboard sound graphics, so i grabbed one of them small USB to headphones adaptors as they have small built in soundcards to them, ( testing if maybe i have somehow blown my onboard sound ? ) now this wont even detect the USB headset.. i really dont know what else to do..

A:Right headphone/speaker problem

What is your motherboard? Which hardware are you using? It's impossibole to give any advice without more information on the problem.

Regards....Mike Connor

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