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Cannot install Windows Updates & error 0xc8000247 while running SURT

Q: Cannot install Windows Updates & error 0xc8000247 while running SURT

Hello, I recently replaced a defective HDD in my laptop with a new WD Black 750G HDD, re-installed my Windows 7 image using my recovery DVDs, but can't seem to update Windows OR start Windows Defender (error 0x8e5e0247). I followed the steps from "Windows Update Posting Instructions" and am listing the results:-

1. System Update Readiness Tool installation resulted in error:0xc8000247.

2. Also performed SFC Scan three separate times and received the same "WRP found corrupt files but was unable to fix some of them." (see attached CBS)

When I manually try to install updates, I get "Windows Update cannot check for updates because the service is not running. Restart your computer." But if look in local services (Task Manager) Windows Update is started & running.

Any help in resolving this issue would be greatly appreciated.
PS: There were some programs included in the restore, Norton AV being one of them. I uninstalled it, then downloaded the Norton Removal Tool & ran that as well. I'm mentioning this because it was recommended several times in other threads regarding this same error.

RELEVANCY SCORE 200
Preferred Solution: Cannot install Windows Updates & error 0xc8000247 while running SURT

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A: Cannot install Windows Updates & error 0xc8000247 while running SURT

Any Help?

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RELEVANCY SCORE 125.2

Please help me out - I replaced my defective HDD with a new Samsung Spinpoint HDD, re-installed my Windows 7 image using the recovery DVDs, and can't update windows at all after that. I tried following the steps from Windows Update Posting Instructions - System Update Readiness Tool (SURT) and could not install that update either - got the attached message.
Thanks in advance,
Mike

A:Windows Update not running. Error Code 0xc8000247 when running SURT

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 9 answers
RELEVANCY SCORE 125.2

Hi all-

This is my first post so hopefully I'm doing it correctly.

I've been having issues with my Windows update service not checking for updates since it says the service isn't running. I have tried various other fixes that I've seen in other threads such as running Malwarebyte and FSS. When running those tools, no issues were found.

I downloaded SURT, and while the installation will initialize, it stops and gives me a 0xc8000247 error.

I ran sfc /scannow and have attached the log file below.

I have also enclosed the CBS logs as requested.

I am running Windows 7 Professional (64-bit) and have SP1 installed. Please advise if there is any additional information that you need. If it matters, the computer in question is an HP Pavilion DV8.

Thank you,

Tom

A:SURT error 0xc8000247 and Windows update service isn't running

Did you not think it might have something to do with the non-genuine notification you're also almost certainly getting?


This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 2 answers
RELEVANCY SCORE 93.6

Windows standalone update installer does not work...I get error code: 0xc8000247 that says the "installer encountered and error"...When I click on update in the action center I get a message saying "Windows Update cannot check for updates because the service isn't running"...I have checked the service utility and both the update and installer are running...I have tried stopping and then restarting them...Still nothing...I can't run update troubleshooter...I get error code: 0X8E5E0247 that says "A problem is preventing the troubleshooter from starting"...Below is system info...

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU T4500 @ 2.30GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4056 Mb
Graphics Card: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1), 1804 Mb
Hard Drives: C: Total - 953766 MB, Free - 921214 MB;
Motherboard: Dell Inc., 0G848F
Antivirus: AVG AntiVirus Free Edition, Updated and Enabled
 

A:Can't install updates...error code 0xc8000247

Is this the same issue as your other topic? If so, you should likely continue in the same topic.
 

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RELEVANCY SCORE 78.8

Dear Sevenforums,

I just installed a new HDD by WD into a HP DV7T (2008), everything has been going well up until I tried to Update Windows. I did not retain anything from the previous installation as the previous hard drive up and quit on me!

I activated windows and had it confirmed as genuine.

I followed the instructions posted on another page and tried to install SURT and got an error: 0xc8000247.

I was hoping for some suggestions, Direct X , Java, MSE and Mechwarrior Online wouldn't install.

Perhaps a driver issue?

Have a great day all!

Sincerely,
Noodle123

A:New HDD, Windows will not update, cannot install SURT error code below

This error is due to problems with the hard drive drivers.
First, open Device Manager, and click on View > Show hidden devices

Are any devices showing with yellow triangles or red crosses?
If so, Uninstall them, then reboot and see if that cures the problem.

if not...

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 70.8

I've got a system that was acting weird on, running slow, etc. I did an repair install of Windows 7 SP1 over the existing OS and can't get all of the Windows updates to roll.

I attempted to do SFC /SCANNOW and it reports no integrity violations.

KB947821 was run overnight and this evening, I found the computer still running it with the "Searching for updates" prompt.

CBS folder is attached.

SFCFix shows:
---------------------------------------------
SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-01-07 21:29:07.744
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 111
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-01-07 21:29:17.739
-------------------------------------------

I've looked around the forums online and tried various things, but can't seem to get the updates to pull down correctly.

Thanks in advance for any assistance that can be provided.

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RELEVANCY SCORE 69.2

I just installed Windows 7 Home Premium 64 bit on an HP Envy m6 laptop. I went to check for updates due to the fact that this laptop originally had Windows 8.1. Windows updates just keeping Checking for updates with the green progress bar keeps turning and
turning. I had this problem awhile back and there is an issue with two KB files which are windows update agents but I did not write them down. Does anybody have that information?
Thanking you in advance,
Dennis Sturgill

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RELEVANCY SCORE 67.6

Hello all, and thank you for any help in advance.

So a month or so back the HDD that came with my Acer started to die and I was fortunate enough to be able to save my data by imaging onto a new drive. But just a few minutes ago I got the "Your Copy of Windows is Not Genuine" message and am now freaking out a bit.

I attempted to run the activation software from Windows but I recieve an error 0xC8000247 when I tried, and Im not really sure how to proceed. The system info says Im activated and Ive never had a problem before with the genuine box or Windows Updates. Please advise.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {98BA9007-A7A8-4EAE-A995-BED88A29E047}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80... Read more

A:Windows Not Genuine with Error 0xC8000247

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 1 answers
RELEVANCY SCORE 66.8

Laptop HP G72
I installed a new HDD, WD black series 750 GB, was WD black 500GB
W7 OEM came with the laptop.
placed an image on it with Acronis for C-D and E drive.
After this windows did not update.
Tried to make legitimate through the internet and phone. No result.
When I tried the phone however, windows did start to update. But because it was 02:00 at knight I was happy and shut down the laptop. Wanted to update next morning. Next morning.....no updates possible. Phone registration did not work to get it legitimate any more!!!!!

Installed W7 with the DVD I created when the laptop was new, same result.
Looked for the error code: 0Xc8000247.
Found out that one solution could be the missing intel RST driver (thanks to this forum).
Tried to install Intel RST and installed latest Java. Error because microsoft .NETFramework 4.5 is not installed.
Tried to install microsoft .NETFramework 4.5: error, not able to install.

I even tried this found in thread on the forum:
Windows Update not running. Error Code 0xc8000247 when running SURT

======================
Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

wait 15 minutes, and reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.
===================================================
NO LUCK
Now I do not know anymore.
I would appreciate any help on this.

Thank you,
Ed.


Code:
Diagnostic Report (1.9.0027.0)... Read more

A:windows does not update after new HDD installed error 0Xc8000247

Try to install Windows following this tutorial Clean Reinstall - Factory OEM Windows 7

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RELEVANCY SCORE 66

After I had to replace my hard drive due to impending failure, I restored for mirror image. when I booted up I got the Genuine Windows BlaBla must run windows update activation and got this error message 0xC8000247.
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BF020AC4-5D67-42D6-B842-7D0F020AB6CF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Standard Editio... Read more

A:windows update activation error code 0xC8000247

See http://social.technet.microsoft.com/Forums/windows/en-US/c2cdae53-b2e7-425a-9f02-bbb13336da75/diagnostic-report-1900270?forum=w7itprosecurity .
 
Louis

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RELEVANCY SCORE 66

hi ..., i need help regarding the windows update issue.
i'm using windows vista business sp2 running on lenovo thinkpad sl300.
i want to upgrade my harddrive since i need a bigger capacity. so, i try to move my data on old harddrive to a new one.
i'm already try to migrate my harddrive several ways:
1. i try to clone my harddrive with sector by sector copy
2. i try to use rescue and recovery (utilities from thinkvantage)
3. i try to use backup and restore center (windows complete pc backup)
all of them give me the result, everything works just fine, except i no longer can run windows update and all related to it, for example microsoft security essentials.
i already try to fix the windows update with microsoft fix it
http://support.microsoft.com/kb/971058/en-us with normal and  aggresive mode, none of them works.
can anyone help me on this?Regards, Ferry Huang

A:Windows Update Failed Error Code 0xc8000247

but when i register the dll, there are some error saying the dll is missing or not valid (something like that),
maybe some DLLs are damaged.

Please start the command prompt (cmd.exe) with admin rights [1] and run sfc [2]:

sfc.exe /scannow

Is it able to find and repair broken files (create the txt file shown under [2] and look if all files are restored)?


best regards
André

[1]
http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token

[2]
http://support.microsoft.com/kb/929833 "A programmer is just a tool which converts caffeine into code"

Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

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RELEVANCY SCORE 63.2

Hello.

I can't check for Windows 7 Updates. I get an error saying that the service isn't running, even when it is (I checked services.msc). I tried running SURT, but I get an error 0xc8000247. I tried sfc /scannow, didn't work. CBS logs are attached. Thanks.

A:Can't check for updates, SURT fails.

You're probably also getting a 'non-genuine' error??

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 9 answers
RELEVANCY SCORE 63.2

Suddenly Windows 7 has stopped installing Windows Updates. It downloads, then creates restore point, starts installation, but then comes back with the error code 800F0900. This happens with all the updates when carried out individually, critical or optional. I first went through the process of clearing all the Start-up Programs in the Services section of msconfig. As that did not solve it I then stopped all but MS services, and that did not solve it.  I tried the Microsoft .NET Setup Verification Tool. This said there were problems that it could not fix and sent a report to Microsoft.  Following an earlier thread on this site, I installed and used the Windows Repair program from Tweeking.com. This failed to solve the problem. Does any one have any other possible advice to help solve this problem ?

A:Windows Updates will not install. Error code 800F0900 for all updates.

I would try running the System Update Readiness Tool:  http://www.microsoft.com/en-us/download/details.aspx?id=20858 .
 
Louis

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RELEVANCY SCORE 62.8

I understand that this SURT is supposed to resolve the eternal "searching for updates" so I would be extremely please if someone could tell me where this marvel can be found
Thanks a lot for your time

A:where can I find SURT tool to kick w7 updates

I don't know about SURT but the following will resolve the Windows update problem.

Follow these instructions exactly.
First, set Windows Updates to never check for Updates.
Next reboot your computer, then install KB3020369, if not installed.
Then install KB3172605.

Windows updates should return to normal. You can then reset your updates to automatically check for updates if desired

https://support.microsoft.com/en-us/kb/3020369

https://support.microsoft.com/en-us/kb/3172605

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RELEVANCY SCORE 62.4

XP Professional, SP3
Dell Dimension 2200 Desktop
*AdAware found and removed 5 viruses but problems remain. (Extremely slow / corrupt messages)
*AdAware and AVG were installed and appeared to be running but will only run in safe mode.
*AVG never said I had a virus.
*Windows Update would not install last 10 updates. I updated Adobe Flash and now the last 4 won't update.
*I received this message about 2 days ago: "Windows file SMBG1 corrupt"
*This one today while running GMER scan: c3efd207[1].exe "C:\$Mft is corrupt and unreadable" - it told me to run Chkdsk utility which I have not done - waiting on instructions from you.
*I recently uninstalled Firefox trying to do a process of elimination to see if is a program making the computer slow since the 2 virus applications say there are no more viruses.
*I also turned off AVG which has make things slightly faster.

Thanks so much for your help!
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:50:59 PM, on 8/26/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\... Read more

A:Running painfully slow, Windows Updates won't install

This post was submitted 3 times because in submitting - I got a server error messagee each time. I solved 2 and left one unsolved but logged back in today and this was was somehow marked solved. It isn't so I can still use your help.
After running all the scans to post here, the Windows Update finally did complete so all of those are up to date. Also, amazingly - I am now able to run AVG and AdAware scans in Normal mode and they are finding nothing. Unfortunately, the speed has not improved. To give you an idea, Click start - 10 seconds, Click IE - 30 seconds, load a page about 30 seconds.
Thanks again for any help you can provide.
 

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RELEVANCY SCORE 62

I purchased a new notebook with Windows 7 in October. During the first weeks I uninstalled McAfee and replaced the harddrive. Since November Windows Update fails with error messages and defender does not start anymore. I made several virus scans (complete) with multiple antivirus programs but nothing showed up.Since it took my days to install various software, I do not want to re-install W7. I also have no good backup that I could restore. I am really surprised that there is not even a single entry regarding the error code in the Microsoft Knowledge base or elsewhere.I really would appreciate help. 

A:Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

 
Got it !!!!
If You are using notebooks with with hard drive larger than 700 GB you probably should update Intel Rapid Storage Technology Driver.
Here is solution :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&cc=nl&lc=en&dlc=en&product
Download and install it.

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RELEVANCY SCORE 61.2

How's that for a Topic?

I first noticed the problem while trying to install QuickBooks.
It complained about the .NET framework.
When I went to Add/Remove Windows components, it was blank.
I googled and studied more.
I tried SFC /scan now. "Windows Resource Protection could not perform the requested operation."
Notice Application log is full of 1001 - Windows Error reporting with the following:
WindowsWcpOtherFailure3Not available06.1.7601base\wcp\componentstore\storelayout.cpp

SURT appears to install, but really doesn't run.
There are more symptoms, but that's enough for starters.

CBS logs attached.

I appreciate any help you can offer.
TalbotM

A:Updates loop, SFC won't run, SURT doesn't work, Can't System Restore

The CheckSUR reports this...

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
This means that there is a major problem with your registry.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

Read other 9 answers
RELEVANCY SCORE 60.4

I am going to ask a quick question while SURT is running on my laptop. I am very vulnerable on that pc as the updates have not updated since reinstall of win7 sp1 yesterday. Can I turn off my internet connection while that program is running? Thank you.

A:Running SURT for update problems-Compaq C62 laptop

Since no one has offered any advice, I just kept truckin'. I downloaded and I ran the SURT package. I have been at all of this since 11 this morning and succeeded in downloading 148 windows security updates. I was told after reinstalling sp1 there would be around 200 but the windows update menu indicated that 68 were "recommended" not important. That would bring the number to 196. I think I will just not worry about those 68 as they are not "important". Hope I am back in safe territory.

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RELEVANCY SCORE 59.2

Hi,

I have tried to install SP2 on my Vista Home Premium 32 bit (Dutch). After evenings trying to fix some problems with FixIt and Readiness it's going better and better. But SP2 won't install yet. In my checksur.log there are a few problems, after more than 900 were repaired. Can someone help me to fix these problems so I can try to install SPV again?


Code:
=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 15.0
2012-08-03 20:17
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2.manifest x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a.manifest x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_none_7e2e53603f89ed2f.manifest x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_none_7e2e53603f89ed2f
(f) CSI Manifest Fail... Read more

A:A few problems after SURT (tried to install SP2)

Originally Posted by BasW


Hi,

I have tried to install SP2 on my Vista Home Premium 32 bit (Dutch). After evenings trying to fix some problems with FixIt and Readiness it's going better and better. But SP2 won't install yet. In my checksur.log there are a few problems, after more than 900 were repaired. Can someone help me to fix these problems so I can try to install SPV again?


Code:
=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 15.0
2012-08-03 20:17
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2.manifest x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a.manifest x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_none_7e2e53603f89ed2f.manifest x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_... Read more

Read other 28 answers
RELEVANCY SCORE 59.2

Windows Update spins forever on "checking for updatse". The Win Update Troubleshooter gives error 0x8024402C. I have tried numerous fixes including some KBs - no success.

Today I tried steps 1 and 2 that you recommend should be run before posting on this problem.

1. The SURT installer has been spinning > 3 hrs on "searching for updates on this computer".

2. I ran "sfc /scannow". It says "Windows Resource Protection found corrupt files but was unable to fix some of them" and refers to CBS.log - but that is an empty file.

Can anyone advise me?

A:Windows Update spins "checking for updates"; SURT installer spins

Hi Bill,
have you tried the fixit from this link
https://support.microsoft.com/en-us/kb/883821
Roy

Read other 8 answers
RELEVANCY SCORE 58.8

Hi guys,

I had installed this mapping tool before applying all the Windows Updates and I got this Untrusted Certificate warning error as shown in the image.

Now, I had reinstalled Windows 10 and ran all the updates and then installed this tool which is a NON-Web version, meaning its a program that runs on the desktop but gathers all the mapping data from Bing Maps and so forth.
After when I launched it this time, that message DOES NOT appear now.

So clearly, it had something to do with a Windows Update that updates all Root Certificates.
But the issue is, I really need to know which update is it so next time I can install this Windows Update myself manually.

Anyone know?

Many thanks!

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RELEVANCY SCORE 58.8

Hi,
I have been having some recurring problems with the attempts to install some automatic windows updates.

Security Update for Microsoft Office Acess 2007
Security Update for Microsoft Office Outlook Junk Email Filter

I am not able to install these updates, maybe any other updates in general. After attempting the install the following install window says, "Windows Update encountered an unknown error." Next to it an error code 80070643. Microsoft provides a solution to the problem, by re-installing Microsoft NET. Framework. They also provide a link to the program NET. Framework cleanup tool that enables you to uninstall NET. Framework, and it's components.

I followed Microsoft's instructions to solve the issue, though I've been put at a standstill. I have used the NET. Framework Cleanup tool to uninstall NET. Framework and it's components (states that it uninstalls all versions, 1.1 SP1 1.1, 2.0, 3.0, 3.5.) Then afterwards instructed to reinstall NET. Framework, specifically in an order, 3.5 then, 1.1, then 1.1 SP1. I start with 3.5, then as the installation starts it says that to contiunue installation I must turn off or on windows features in the Control Panel. I do so and turn off all Windows features. Then continue and it again states to turn off features in the Control Panel.

I wasn't able to continue the process, and I am also concerned that this is the same error that made me unable to install Microsoft Security Essentials, (as t... Read more

A:Error Code 80070643, Windows 7 Update error, can't install updates.

Hello?
Waiting for a day no one seems to be replying.
 

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RELEVANCY SCORE 58.4

I need help.

When opening multiple files and other what nots, I am prompted "You need .NET Framework".

Yet, when I download and install, the installer errors out and I have no idea what to do.

Please help as I have tried multiple fixes yet none have worked.

Oh, Windows 7 Ultimate x64 if that means anything?

A:.NET Framework 4.0 Error HRESULT 0xc8000247

I just built new machine same windows 7 message. When i looked like you did i tried to down load what you did same thing happened. So i went to windows update and this time it found its own version 4.0 and downloaded it auto style. Never got the message again
motthaven

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RELEVANCY SCORE 58.4

I'm writing this post to document an unusual fix for an unusual error.
 
I had MSE updates failing on a reinstalled machine. This didn't happen right after the reinstall, but only after a couple of days. The update fails and the error message is 0xc8000247.
 
This was due to Windows Update not working anymore. In the c:\Windows\WindowsUpdate.log file, I found several errors with error number 0xc8000247, like this one:
DtaStor    FATAL: Failed to initialize datastore, error = 0xC8000247
 
When I opened Windows Update, it showed a red error. And when I tried to start update, I got a message that the service wasn't running (it was) and that I should restart the machine. "View update history" showed an empty screen, although I had successfully updated this machine when it was reinstalled. Like MSE, Windows Update too failed only after a couple of days.
 
The solution is to install an Intel driver for high density drives. This laptop has a WD 1TB drive. Everything worked fine on this machine, except Windows Update (and hence MSE update).
You can find the driver on HP's site:
"Error Messages Appear During Windows Update, When Inserting Card or Using Live Mail"
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
 
Remark that this driver is from Intel, but HP packaged it. The laptop I fixed is not a HP laptop.
 
The reason I'm not linking to the forum page where I finally ... Read more

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RELEVANCY SCORE 58.4

Issue on a Lenovo T61.
I bought a refurbished Lenovo T240 which had an operative OS win 7 pro.
I swapped the HD with my T61 (win 10 ultimate).
T240 win 10 works OK.
T61 win 7 cannot update, results with an error box saying that the update service is not working, advises to reboot. Reboot did not solve the issue. Checked services. Windows Update service was on automatic (delayed), I changed it to manual and also checked RPC (Widows updates service depends on it), all are on. Still no UPD.
Ran sfc, result: Windows Resource Protection found corrupt files but was unable to fix some of them.
I can't either open or attach CBS log although I changed the security permissions and I am logged as an admin
SURT encountered 0xc8000247
Ran Belarc Advisor, report attached (SHULA)
Diagnostics attached
FSS attached

A:Win Upd not functioning, Error 0xc8000247 when trying manual upd

Hi Laksi,
suspect you've got a bad set of Intel drivers, happens when you swap OS 7/10 and swapped HD
run this tool, copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

If im right you'll have LOADS of file mismatches/tampered files.

Roy

no attachments on your post??

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RELEVANCY SCORE 58

Hi, Been battling this for awhile.
Tried all I could find on this problem to no avail.http://www.sevenforums.com/images/smilies/sad.gif

ran chkdsk, sfc
Thank you for any help.

When sp1 install fails: Error: Error_SXS_COMPONENT_STORE_CORRUPT(0X80073712)

SURT log:

Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 22.0 2014-01-09 18:22 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17 (f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9 Summary: Seconds executed: 1117 Found 2 errors CSI Manifest Missing Total count: 2 Unavailable repair files: winsxs\manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest winsxs\manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest

A:SURT reports 2 errors which is causing sp1 not to install

Please follow the Windows Update Posting Instructions and post the requested data

partial reports are absolutely no use at all.

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RELEVANCY SCORE 57.6

An Intel HDMI Compute Stick clone: HANNSPREE Quanta running Windows 8.1 with Bing, upgraded to Windows 8.1 Prof w media centre.
I like the stick as it takes little space when I want a clear desk.
I had to reinstall everything using the image provided by seller which is time consuming.

My question: how to avoid a repeat of the error?
As this is a very proprietary system (uses a 32 bit uefi on a 64 bit capable device running Windows 32 bit) it is not possible to boot a repair dvd for it.
I could access a dos prompt with the imaging usb app, but dism.exe did not work until I deleted pending.xml in .../winsxs
anyways even that didn't work either, so I had to re-image & reinstall everything.
So what is the update to avoid so as not to get a non functional HDMI stick with error: Fatal error c000003a applying update operation after running updates on Windows 8.1
Thanks
Nabil
PS I went through the acrobatics of installing Windows 10 on it, it was painful, but I prefer the OS it was designed for which is 8.1

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RELEVANCY SCORE 57.2

hi
today i performed the last update for my windows 8.1 pro 64bit
i did get any warning
but in my event i found this

even type Error
source Microsoft-Windows-WindowsUpdateClient






Installation error. It was not possible to install the following update, error 0x80246010: Weather.TheWeatherChannel.



and








Installation error. It was not possible to install the following update, error 0x80246010: Microsoft.BingTravel.




my windows 8.1 is legit ,thanks

i perform another check for new update -> no important updates availbe , lots of optional update
i clean this folder c:\Windows\SoftwareDistribution\Download\ too ,without luck

the w8.1 weather works ,don't know where is (and what is it) Microsoft.BingTravel
may somebody help me ?
does somebody has the same errors?
thanks

A:windows update error , can not install 2 updates

hi
i guess i fix it
Windows Store app -> Settings ->App updates -> check for updates

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RELEVANCY SCORE 57.2

I'm sorry if this question has already been addressed, but I cannot make sense of any of the websites I have looked at in regards to this question.

I am using Windows Vista Home Premium x64.

Recently this problem has been occurring, looking back at my update history I have noticed that the last time any updates were installed were on the 11th November. When I try to look for updates, the progress bar does not get anywhere, and this is the same when I was able to see some updates to download, I would try to download them and it would sit on 0% for hours. When attempting to cancel it, it told me that I was not the administrator for the computer, despite being the only user...and it is set to admin.

The error code 8007041D has come up, upon searching about this error it said about the antivirus software Nod 32, which I do not use on the computer and never have.

Can anyone come up with any solutions to this problem?

A:Windows Cannot Install Updates - Error 8007041D

Originally Posted by thefleurinator


The error code 8007041D has come up, upon searching about this error it said about the antivirus software Nod 32, which I do not use on the computer and never have.

Can anyone come up with any solutions to this problem?



It may caused by any other 3p security software too.

-Reset WU components in aggressive mode How do I reset Windows Update components?
-reset the HOSTS file How do I reset the hosts file back to the default?
-Run cmd.exe with admin previlliges (right click on cmd.exe as admin) and type

netsh winsock reset

+restart

If above steps don't help uninstall all 3p security software and reset the whole TCP /IP protocol How to reset Internet Protocol (TCP/IP)

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RELEVANCY SCORE 57.2

I have an HP G30-630US laptop with W7.

I am unable to download or install any Windows Updates. The service freezes for a long time and results in Error Code 80246008.

I contacted HP Support twice and took the following actions without success:

1. I went to Control Panel/System & Security/Admin Tools/Services and clicked on BITS. The description states "Failed to Read Description. Error Code 2." I made sure that "Start Up Type" was on "Automatic (Delayed Start)." The service was stopped. I clicked "Start" and got Error Code 126 ("The specified module could not be found").

2. I completed a System Restore and went back as far as I could (early October 2010) with no luck.

I have three other HP desktops with W7. All of my computers run substantially the same software which includes Spybot, Malwarebytes and Avast 5.0 antivirus. My other computers get Windows Updates with no issues. There are no other functionality problems that I can see with my laptop.

Can you help me?

A:CAN'T Install Windows Updates - Two Error Codes

Are you referring to manual updates from Windows Update website, Automatic Updates, or both?

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RELEVANCY SCORE 57.2

I have three Windows updates that always fail to install. I've tried googling these errors and following whatever tips I've found, but without any success.
 
Security Update for Silverlight (KB2932677)
Update failed, error Code 656  “Windows Update encountered an unknown error”
 
Update for Microsoft Security Essentials 4.5.216.0 (KB2949787)
Update failed, error Code 80070656 “Windows Update encountered an unknown error”
 
Microsoft .Net Framework 4.5.1 for Windows 7 (KB2858725)
Update failed, error Code 641 “Windows Update encountered an unknown error”
 
Things I’ve tried:
 
Verified that my account is an admin account. (It is.)
 
Restoring to an earlier point in time.
Result: More updates showed up, but ultimate the same few refused to install
 
Using the MAT tool
Result: No problems with Windows Update found
 
Using msconfig and disable all startup items and non-microsoft services. them rebooting
Result: No difference
 
Downloading Malwarebytes (from a different computer), then copying the installer to my Win7Pro PC.
Result: Ran a full scan, but found no problems.
 
Download Microsoft Safety Scanner and ran a full scan.
Result: No problems found.

A:Getting "unknown error" trying to install 3 windows updates

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 57.2

i got this:
127645409975
5
WindowsUpdateFailure3

upon starting windows, prior to connecting to the internet, it said to click an error message to fix it, but before I could, it disappeared. the only thing I could find relating to this error, was for earlier versions of windows. however, yesterday, I think that I had not plugged in the adapter cord completely, so it went into sleep mode or something.

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RELEVANCY SCORE 57.2

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-6377X-2YQPX-HHWQM
Windows Product Key Hash: TQExrpoWs54DRUYMBwyUGuvVatA=
Windows Product ID: 00359-OEM-9814544-30543
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D8CE8EC3-B047-4204-8A19-4AA8A5EC497D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF... Read more

A:Error code 0xC8000247. Recently cloned my HDD, it might be the reason.

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 57.2

Trying to follow the instructions for new postings, I tried to download the SURT for Windows 7 64 bit, and got an error message . Where can I go from here? I am running Win 7 Professional on a new HP computer. I am getting no error messages when I try to run Windows updater, but get this when I try to update Windows Security Essentials:. Despite the MSE srror message, when I run Speccy, it shows a normal internet connection, and I have no trouble connecting to anything else on the internet - just Windows updates.

A:SURT error

Please follow this tutorial. It will give needed information to our expert.

Windows Update Posting Instructions

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RELEVANCY SCORE 56.8

Hi all

I am new to the forum. Nice to meet you all

I need to some help that I have put off since last month due to personal life stuff outside of Windows 7. I notice windows update is failing bad installing three updates. Two of those was last month and one very new update a few days ago.

I read the rules about posting and one things it mentions in the post was to post up the CBS log file buts it over 1gb and it wont open it even when zipped. I did ran sfc last month but it didnt pick up anything. Enabling and disabling windows updated trigger anything to work. I havent uninstalled SP1 yet but how safe is this?

My OS is: Windows 7 pro SP1 64bit.


The three updates are:

Security Update for Windows 7 for x64-based Systems (KB3126587)

Security Update for Windows 7 for x64-based Systems (KB3126593)

Security Update for Windows 7 for x64-based Systems (KB3140410)


And they all have the same error code: 80073701. I did find a standalone installer for KB3126587 but the error message I keep getting when I run it is: "The update is not applicable to your system". Even though it damn well is the correct version.
Any directions on where to go from here? I feel like I have run out of options

A:Cant install new windows updates error Code 80073701

Hi Mallett,
OK lets go with what we can get. you said that sfc was fine last month.
Can you post the windows update log from the last sfc rundate
Run the SURT from here
Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center
and for good measure
http://go.microsoft.com/fwlink/?LinkID=52012.

Roy

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RELEVANCY SCORE 56.8

Hey been having problems getting a new install of windows 8.1 going.

After finally getting some troublesome driver issues resolved i went to install two important updates and getting error code: 800736b3

So after some research someone suggested using DISM tools to fix my issues, well after trying a few commands i keep getting error code: 1726.

Pretty stuck i would greatly appreciate any help.

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RELEVANCY SCORE 56.8

Windows update stopped working after I restored the OS to the factory setup (using the built in one key recovery button). Windows appears to be working fine, but I cannot seem to install any updates (manually or through windows update).

Trying to install SP1 (for example) from the internet gives the error "Error_Install_Failure(0x80070643)".

Trying to update using windows update yields the following:
"To check for updates you must first install an update for windows update"
When I press "Install now", It tries to install this update, and comes back with the error "Windows could not search for new updates Code 80070643"

- I have tried using the Microsoft fixit related to this code, and the suggestions on the following two threads:

Update Error 80070643

Solved Windows Update Error 80070643


Any ideas as to how I might resolve this issue?
Thanks

Using a lenovo s10 netbook with Windows 7 starter 32bit

The only 3rd party programs I have installed since the reset are CCleaner, Mozilla Firefox and Avira.

A:Windows Update error 80070643 - Can not install updates

Windows Update error 80070643
and
Error codes
apply here.
Please follow the Windows Update Posting Instructions and post the requested data.

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RELEVANCY SCORE 56.8

I have spent a long time diagnosing and trying to fix this and have run the two windows diagnostics programs, but no luck so far. I have also tried sfc /scannow and it didn't find any errors. I don't think my anti virus is interfering with getting any updates and am loath to switch it off and leave my pc vulnerable for hours while it says its looking for updates. I deleted the updates list and stopped and restarted the wuauserv service. Before I did this I noticed there were a number of failed updates in the list.
I also typed msconfig into the command window and stoped all non Windows services and rebooted, and left this running for a few hours.
I think the dism/online/cleanup-image/restorehealth command would probably have fixed this issue but it wont run in my version of Windows 7. I get error 87, option unknown.
I can't think if any thing else to do but a clean installation in windows 7.
I am Comp TIA A+ qualified.
Any help gratefully received.

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RELEVANCY SCORE 56.8

I can't seem to install any windows updates, and when I tried to upgrade my windows 10 version to the latest version, I keep getting the same error messages.

Here are the warning message(s) I'm getting.

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RELEVANCY SCORE 56.8

I am having an issue installing Windows Updates (WU) all have Error Code: 80070005.

Nine updates installed after several tries, but there are about 50 updates waiting to be downloaded and installed.

I ran the SURT, but it kept spinning...all day, so I canceled it. Tried running it again, but it wouldn't let me run it again.

I ran the SFC Scan and have the SFC detail log attached. Appears a lot of files were repaired and some could not be repaired. The files that couldn't be repaired are mostly sample MS music, pictures, etc. Stuff I am not interested in.

Maybe one of my cleaners deleted same as a useless/unused file or maybe a virus corrupted some files? I didn't see anything in the SFC detail log pertaining to WU?

The CBS compressed zip log is 13.6MB, which is over the 8MB upload limit, so couldn't upload it?

On June 23, 2016, MSSE picked up a Rogue: JS/FakeCall.D labeled (Severe). It was quarantined by MSSE, I deleted it.

Malwarebytes this past week picked up and quarantined a few rootkits labeled as severe or a threat. I deleted those. Not sure if these items affected WU or not?

Would the Windows Update - Reset tutorial would work to fix my WU issue here? Seems like a uncomplicated fix?

So any help here would be appreciated, Thanks!

A:Windows Updates won't install, Error Code: 80070005

Hi Vista32,
Thats not good reading.
Most system security experts would advise a complete RE-install of any OS compromised by a Rootkit, but you, from your own admission, have had few.
Iam NOT a security expert but in this case I WOULD, if you can identify them, look them up at BleepingComputers they have an excellent catalogue of Rootkits and there impact/removal.
Just removing them does NOT allways guarentee a clean system.

Having said that SFC has done a pretty good job of repairing some of whats been infected/changed, but it is advised to run it 3x.
From what i can see there are certainly still some errors, in Windows media player, and there are likely to be others
SURT can take >>hours<< to run especially on a previously infected system, as it also makes repairs as it goes along

You can run the troublshooter, if you want.

Roy

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RELEVANCY SCORE 56.8

I have laptop running Windows 7 x86 Pro.

I am getting the error 800B0100 when trying to install necessary windows updates.

I just ran SFC /SCANNOW

I uploaded the CBS log in a zip on my Google Drive below.

Thank you so much in advanced for helping!!!


Code:
https://drive.google.com/open?id=0B6-pC3Bj_SXKRjJXTV9XdUpEQ1E
Here is the CheckSUR.log as well.



Code:
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.22921_none_cc0a5bdc1cc83ba0.manifest
winsxs\manifests\x86_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22921_none_59cf35222991e5dd.manifest
winsxs\manifests\x86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.22921_none_6eb386772b8dac3f.manifest
winsxs\manifests\x86_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.22921_none_aebdccd3909c3991.manifest
winsxs\manifests\x86_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.22921_none_4962f4be2aa99800.manifest
winsxs\manifests\x86_microsoft-windows-b..environment-windows_31bf3856ad364e35_6.1.7601.22921_none_6bbbbc01043537f0.manifest
winsxs\manifests\x86_microsoft-windows-codeintegrity_31bf3856ad364e35_6.1.7601.22921_none_a2fb16147c2a7e1d.manifest
winsxs\manifests\x86_microsoft-windows-b..vironment-os-loader_31bf3856ad364e35_6.1.7601.22921_none_5da9df08e4117a1f.manifest
winsxs\manifests\x86_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.22925_none_249d710ccca9d5f4.manifest
winsxs\manifests\x86_m... Read more

A:Windows Update ERROR 800B0100 while trying to install 7 updates

Hi kisd & welcome to sevenforums.

You need to grant file permission on your google drive account to allow us access to it.
Alternatively you can attach it to your post:

Click Manage Attachments
Click Browse
Choose file
Click Upload
post reply

I copied and pasted your code entry. I'll see how many of those I can find and get back with you. Will take some time. If I don't have all of them, NoelDP should be able to provide the missing files.

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RELEVANCY SCORE 56.8

I posted this yesterday, but as this was my first post in the Windows 7 forum, I was instructed that I did not include all of the required information. I closed the old post and am re-posting with all of the required documentation.
=================================
Since mid February, all of my Windows update patches have continually failed with an error code of 80070308. I have never had an issue with any Windows Updates prior to mid February. I am running Windows 7 Professional SP1 64 bit. I have a newer Dell XPS8500 machine with 32 GB RAM and an Intel Core i7-3770 CPU @ 3.4 GHZ. The following updates continually fail:

Cumulative Security Updated for IE 11 for Windows 7 x64 based systems (KB2909921)
Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2909210)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1
for x64-based Systems (KB2898857)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2901112)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2911501)
Security Update for Windows 7 for x64-based Systems (KB2912390)
Security Update for Windows 7 for x64-based Systems (KB2916036)
Update for Windows 7 for x64-based Systems (KB2843630)
Update for Windows 7 for x64-based Systems (KB2919469)

I tried running the "Fix it" program recommended in the MS ... Read more

A:Cannot install Windows Updates - get error code 80070308

I had trouble putting the CBS logs in my original post so I am adding them in this reply.

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RELEVANCY SCORE 56.8

For the past 2-3 months I've been receiving the same error in Windows Update every time I try and update: Error 80246008. I've tried the Microsoft Fix It application and the same problem occurs. I took a look into the services and when I try to start one service required by Windows Update it always fails because its core services are not launched, so I tried to launch those and those won't even launch. How can I go about fixing this?

http://i.imgur.com/27ATt.png

http://i.imgur.com/yjIJU.png

http://i.imgur.com/UzRF6.png
EDIT: I also have tried the steps in this guide Windows Update Error 80246008 in Windows 7 - Fix and I still have the same problem.

A:Unable to install Windows Updates, error 80246008

  
Quote: Originally Posted by Monkeymo13


For the past 2-3 months I've been receiving the same error in Windows Update every time I try and update: Error 80246008. I've tried the Microsoft Fix It application and the same problem occurs. I took a look into the services and when I try to start one service required by Windows Update it always fails because its core services are not launched, so I tried to launch those and those won't even launch. How can I go about fixing this?

http://i.imgur.com/27ATt.png

http://i.imgur.com/yjIJU.png

http://i.imgur.com/UzRF6.png


EDIT: I also have tried the steps in this guide Windows Update Error 80246008 in Windows 7 - Fix and I still have the same problem.


What services did you try to start? an what is the exact error message when start that service?

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RELEVANCY SCORE 56.8

G'day guys. As the title says I've been getting an 80073712 error while trying to install some updates.

Updates and errors:
Important:
Update for Windows 7 for x64-based Systems (KB3068708). Published 9/06/2015

Optional:
Update for Windows 7 for x64-based Systems (KB2574819). Published 10/09/2013
Update for Windows 7 for x64-based Systems (KB2592687). Published 10/09/2013
Update for Windows 7 for x64-based Systems (KB2830477). Published 11/02/2014

Logs:
Attached as well as the C:\Windows\windowsudpate.log file

Additional info:

These files have been turning up in my external hard drive while I try to do the updates. At first I didn't know what they were but after some searching it turned out that they were just where the downloaded updates were stored. May or may not be relevant. Tried doing an update with the hard drive unplugged through the System and Security/Windows Update interface and it still failed.

I also tried to download and install the KB3068708 important update manually from the microsoft website but when I tried to install it it said something along the lines of "Update not applicable to your computer".

A:Error Code 80073712 while trying to install windows updates

CheckSUR shows this...

Code:
Summary:
Seconds executed: 1497
Found 6 errors
CSI Manifest Missing Total count: 3
CSI Payload File Missing Total count: 2
CBS MUM Missing Total count: 1
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.18779_none_80005f6b6c0e9b4a.manifest
winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.18779_none_da9d0130795687a1.manifest
winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.22983_none_db15ce399281a879.manifest
servicing\packages\Package_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.cat
First priority is the listed files - we'll worry about the others later.

I'll post a fix protocol when I can clear the backlog. !

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RELEVANCY SCORE 56.8

IE 9 is already installed. But windows update says that an optional update is to install IE 9. When I try to apply the update, I get error code 9C48. Attached are the requested files to troubleshoot the problem.

I have tried everything I could find on the internet from changing permissions in the registry to manually deleting files in the command line.

The sfc /scannow returned with no exceptions found.

Please help, thanks in advance...

A:IE9 already installed but windows updates wants to install. Error 9C48

Hi, it has been 5 days since I posted here. Am I missing something? How long does it usually take to get a reply?

Thanks again.

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RELEVANCY SCORE 56.8

Hello there,

For the best part of a year I have been struggling with the exact same issue. I am unable to install these 2 pending updates. Consequently, I am unable to update further and am stuck on an old version of Windows 10 exposed to several threats.

I have already contacted Microsoft support several times and their outcome every time was to "purchase higher support". Prior to this post I have reinstalled Windows many times freshly and I am unable to solve this issue.

The only interferences I can think of is the fact I have changed the default program installation folders in the registry to a seperate drive (P:/ Drive) and my user is saved on a seperate drive (S:/ Drive).

The error I get is as follows:

? Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3176493) - Error 0x80070bc9
? Security Update for Windows 10 Version 1511 for x64-based Systems (KB3172729) - Error 0x80070bc9

Any help will be GREATLY appreciated as I am getting to the ends of what I can handle.

Many regards,
Sam

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