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Elitebook 745 G3 Touchscreen and Keyboard Backlight not work...

Q: Elitebook 745 G3 Touchscreen and Keyboard Backlight not work...

Hi, i recieved a Elitebook 745 G3 for Work and It was already downgraded to Windows 7 Enterprise (64-bit) when i got it.much to my dismay, the touchscreen and Keyboard Backlight is not working. I've already contacted the HP Chat Support, and they confirmed (multiple times) that the PC has a Touchscreen and Keyboard Backlight. I've already downloaded a lot of drivers from the HP website but it still isn't working. I also checked out the UEFI during Boot can i can't find the TouchScreen Diagnostics Test there. Any Ideas? Thanks!

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RELEVANCY SCORE 200
Preferred Solution: Elitebook 745 G3 Touchscreen and Keyboard Backlight not work...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 75.6

Hi,I have bought a laptop HP Elitebook 2740p with Windows 10 Pro 64x but the touchscreen is not working.. I can only use the pen, not my fingers. I have tried to install Wacom tablet driver, the last one on the website, but it's not working.I can't see the HID-Compliant touch screen in Device Manager so I think it's the problem but I can find the good driver for Windows 10 (because I think it's the problem) to see that.Do you have any suggestion? Thanks you.

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RELEVANCY SCORE 69.6

Just purchased a Dell Latitude E7440 and cannot get the keyboard backlight to turn on. I tried the FN right arrow, but that doesn't do anything.

A:E7440 Keyboard Backlight does not work

Hi xrajncajnx,
The backlit keyboard was optional on the E7440. Fn and right arrow is the correct key combination so I would check if it was a backlit keyboard that was originally fitted. You can do this by entering your service tag into the support site:
www.dell.com/.../04
Click on the "System Configuration" tab and then "Components" to expand the list. The type of keyboard you have will be listed there.

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RELEVANCY SCORE 68.8

Hi, I have just Recived a YOGA 710. From first time Keyboard backlight does not work. I have try to reinstall power mangement interface from Lenovo.com, energy setting, and energy saving, reinstall mouse and keyboard drivers...Factory reset, and enable/disable Hot keys neither works.Bur cap lock key has backlight, space bar  and Fn Keys work fine.And of course space bar has backlight symbol. Any idea?

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RELEVANCY SCORE 68

So I was using Windows 8 on my Samsung laptop, but a little while ago I decided to switch it to windows 7 home premium 64 bit since I didn't really like 8.. since then a lot of the build in keyboard functions have stopped working (understandably). Most of the F1-12 keys would control things like volume, screen brightness, wifi connection etc. I can live without using most of them since they are able to be changed elsewhere, but the one thing I can't figure out how to use is the keyboards backlight. it worked when the computer was running windows 8, so obviously it HAS the hardware, but I don't know if windows 7 recognizes that it's there. Any ideas how to fix

A:Laptop keyboard backlight won't work after switching to windows 7

Hello and welcome spirit some decent system specs would be helpful mate because we need to know what we are working with http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html


Now this is similar to a problem that I had with my new Asus laptop that had 8 and I had to make changes in the BIOS for certain things to happen like booting 7 for example. So as I have already said the specs please before we can even make a start.

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RELEVANCY SCORE 67.6

I have a problem with my Dell XPS 15. Anytime it wakes up from sleep mode, the keyboard and touch screen features do not work, leaving me with nothing to do but reboot the system in order to get them working again. This is extremely annoying and a fix for the issue would be greatly appreciated. I am running Windows 10 if that helps address the issue easier. Thanks in advance for your help, this is driving me absolutely crazy.
 

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RELEVANCY SCORE 67.2

While being on windows 7 home premium which this laptop shipped with, everything worked fine, but after upgrading to windows 10 my keyboard back light wont turn on after i wake it from sleep and this has become a nuisance because when i open my laptop at night where i cant see i have to search for the light key and hit it twice just to light up my whole keyboard, does anyone know a solution or way to help me fix this issue?

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RELEVANCY SCORE 66

Hello, after restart / coming back from 'sleep' I can use the keyboard only to press strg + alt + entf (German), login with fingerprint, and than I cannot use the keyboard nor the touchpad for 1-5 minutes. The usb-mouse works perfectly. Sometimes, I have to restart several times to make it work at all. Any help very much appreccated!  

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RELEVANCY SCORE 60

So I've had this happen countless times. The touchscreen stops working. The laptop is in perfect conditions. The screen, not even a scratch. I format the laptop, it still doesn' work. So, I've always fixed it by installing the AUO Touchscreen Firmware/ sp63116.exe from:http://support.hp.com/mx-es/drivers/selfservice/hp-pavilion-14-f000-sleekbook/5375393/model/5403360#... My problem atm is that this time, that process isn't working. The installer opens, installs the thing, then the program opens and immediately closes. This prompts windows to ask me if the driver installed correctly or that if it should attempt to install under a compatibility mode. No matter which I choose, it still does the same thing. It won't stay open for more than 1 second.  I've restored my laptop to factory presets a couple times already and the touchscreen isn't working yet because the driver/program/wizard thingy refuses to stay open after it is done installing.Can anybody help me? Perhaps share a different version of the installer? Thank you.

A:AUO Touchscreen Firmware installer doesn't work, touchscreen...

Hello @Alan_Ro_95, Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your issues, with help from the community! I read your post about the Touch Screen issue, and wanted to assist you!  I understand that you are having a hard time installing the AUO Touchscreen Firmware Update. First, you can try performing a System Restore, to set the notebook back to its previous working state.  If you are still having trouble, then try restoring the BIOS to its default settings.  You can use the document here to help: HP Notebook PCs - Restoring the BIOS Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

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RELEVANCY SCORE 60

 SOme info about the laptop. Product Name: Sleekbook HP Pavilion 14-f004lOperating System: Microsoft Windows 8 (64-bit) I've had this problem a couple times already. The touchscreen stops working sporadically and the only way to make it work again is installing the  AUO Touchscreen Firmware/ sp63116.exe driver from this site. however this last time I've run into quite the weird problem. The driver installer CLOSES INMEDIATELY BEFORE I CAN DO ANYTHING A couple months ago I posted this:http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/AUO-Touchscreen-Firmware-installer-doe... Since then due to time constrains and schoolwork, I did not attempt to restore the BIOS until today.Today I restored the BIOS, followed all procedures they gave me, and the installer for the Touchscreen firmware does the following: -Runs-Asks for permission-Install it-Finishes installing-Runs the program's window-Inmediately closes, I can't even click on anything because it flashes for a second and disappears. I've already restored the laptop to factory presets. The installer DOES THE SAME THINGRestored the BIOS. The installer DOES THE SAME THING So please, do not tell me to restore the laptop. I've done it already. Doesn't work. Same thing for the BIOS. Nothing. Can anyone help me? Thank you

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RELEVANCY SCORE 60

Hi! Can you tell me what's the driver name for the touchscreen of the said model above? 

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RELEVANCY SCORE 58.4

Good morning, Forum. I was randomly working on my laptop this morning, and the touchscreen stopping registering my touch.  I didn't realize just how much I would use the touchscreen and has now become a very vital way I interact with my laptop. I have looked and it seems there is almost no information out there (from my basic search) to help with this type of issue.  I do not have a Pen and Touch setting in my Control Panel (the only "help" I could find), so I am not sure if there is a toggle that I somehow disabled.   I don't see anything that  oudl switch this off and on via my Function key. Can anyone please provide some info? Thanks!

A:EliteBook 840 G1- Touchscreen randomly stopped working

Hello @ThaximusPrime, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how your notebook computer's TouchScreen had randomly stopped working, and I would be happy to guide you towards a resolution! I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at:http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-EliteBook/bd-p/bsc-274I hope this helps!Regards  

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RELEVANCY SCORE 58.4

Greetings, I have the following problem with my HP Elitebook 2760p.The touchscreen is working but only with the pen. I have turned on the touch with finger option also but it wont take any effect.I have tried several drivers but issue still the same. With the basic microsoft wacom driver I'm only able to use the pen, other drivers where not working. Would you be so kind and advise in this case of matter? With windows 7 all was working without any problem.Windows 8.1 x64 Ulitmate / 8 g ram / i7 CPU. If any other info needed please let me know.Wish you a lovely day and take care,Zsolt  

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RELEVANCY SCORE 58

 Hello good time to install the latest version of Windows Lbtabm got everything working properlyDouble-click the right Vklyk touch, but it is not working properly there a solution?I had no problem in Windows SevenIn the final version of Windows is no touch screen settings

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RELEVANCY SCORE 54
RELEVANCY SCORE 52.8

Alright guys, Windows update has been really messing with my pc lately. I ran update and when it installed the updates my integrated mouse ended up not working. I rolled back update and installed the updates one by one and the one I ended up not installing was the camera codec pack. Now the problem I am having is that my touchscreen won't work. If I talk to HP support they do the most basic thing they can and then when they can't fix it they tell me that I have to ship it to them because hardware is broken. (obviously not the case because uninstalling an update fixed my problem.) If you guys know what update is at fault or if you know how to diagnose the problem I would be grateful.

Thank you.

A:Mouse won't work now touchscreen won't work. Windows updat

There's no shortcut I know of. It's a matter of roll it back so the system works normally. Install the next update in the list. Test. Repeat.

Until you find the culprit.

It may be a good idea to write down the updates on a pad of paper as you install them. Over time it's easy to lose your place in the list. Especially with rebooting etc..

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RELEVANCY SCORE 52.4

First of all I would like to start with what laptop I have, its the HP dv6-3220TX notebook K glad we got that out of the way, now heres my issue, when opening the box I was reading through the instructions and apparently this laptop has a backlight keyboard which i thought was cool especially since im always on my laptop in the darkanyhow, it says to turn back light on you just press the backlight button at the top by the action keys (f1-f12) so the backlight button is suppose to be next to the Prt Sc button correct? well mine doesnt have it, it has a pause button instead!! please help me, I really want to turn my keyboard backlight on as i always have to turn the light on when usiing my laptop in the dark as I cant see what im typing.

A:Keyboard backlight

Hi, Are you sure it has backlit keyboard ? If YES, hold down Fn key and hit Space bar. Regards.

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RELEVANCY SCORE 52.4

I have Hp envy j037tx and my F5 key not working.Are there another way to turn on Keyboard Backlight ?Using registry ? ?

A:keyboard backlight

Hold down the Fn key and then tap the key with the icon that looks like a keyboard with a shine. See the following document for more information.http://support.hp.com/us-en/document/c01612362

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RELEVANCY SCORE 52.4

Hello,
I have Dell Inspiron 13-7359.
I set the keyboard backlight to turn off after 1 min, but the properties reset after the laptop wakes up from sleep. I mean that it always go back to the "never" option, so I need to change the settings everytime I open my laptop.
How can I solve this? 

Thank you.

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RELEVANCY SCORE 52.4

When i search the system information, it says my OS is a "Microsoft Windows 7 Professional." The laptop is an HP ProBook 650 G2 Notebook PC (ENERGY STAR). How do i turn on the backlight to my keyboard so that I can type in the dark and still see the keys? Thank you!

A:Keyboard Backlight

Hi, The question is : Does it have a backlit keyboard ? From the following information: HP 650 G2 machines don't have backlit keyboards.           http://support.hp.com/au-en/document/c04912074 Option:      http://www.ebay.com.au/bhp/usb-led-light Regards.

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RELEVANCY SCORE 52.4

Hello, 
I've just bought a new dell inspiron 7559. When I was buying it, the consultant said that it is a little different from other 7559, because it has swedish keyboard. But the only difference is that it has two extra keys. I came home with my new laptop, and tried turning on the led on the keyboard but it didn't happen. I found out that f10 key should have an icon that shows that it should turn on the backlight. Mine does not have one. as of right now I'm using linux ubuntu.
Any Ideas? What should I do? Is it possible that my laptop does not have a led keyboard because it's swedish? 

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RELEVANCY SCORE 52.4

   I have the HP ENVY x360 - 13-y013cl convertable laptop. The F5 key is the key to turn the backlight keyboard off/on.How can change this (if possible) to only turn the backlight on when I press keys (not keep it on non-stop).Thanks

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RELEVANCY SCORE 52.4

Good day,
 
I have a ASUS N56j
 
I what to toggle my Fn keys on the F1 to F12 so that only the actions like sleep, volume ,etc occur when with out having to press Fn . Is the Possible and if how?
 
Also is there away to control these via a software and be toggled ? Like set my screen brightness and keyboard backlit 

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RELEVANCY SCORE 52.4

Hello,I have the HP Notebook that is listed above, and right now I do not have a blacklight keyboard. But I am just wondering if there is any way that I could have the keyboard replaced or switched so that I could have one put in.

A:Backlight Keyboard

Hi, The whole series only has Full-size "island style" keyboard with numeric keypadTouchPad with multi-touch gestures, 2-finger scrolling, and pinch-zoom enabledTaps enabled by defaultSupport Windows 8 Modern Trackpad Gestures A backlite keyboard alone won't work, you need a suitable motherboard (if available) which has all required connector for linghts on keyboard. Regards

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RELEVANCY SCORE 52.4

i bought hp omen few days ago, it turns out my keyboard backlight sometimes on and off it self, and some time i cant change volume / brightness using the fn + f9. is it a software issue or should i return it to the shop?

A:keyboard backlight keep on and off it self

Hi @ungscyber, Welcome to the Forums.  I understand your concerns with the Backlit Keyboard on your HP Omen Notebook. It could be not all the updates have been done. Here is a link to check this.Restart the Notebook after it has been completed. Please let me know if this resolves the issue by marking this post as Accept as Solution.  To simply say thanks, click the Thumbs up below!   Thanks.  

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RELEVANCY SCORE 52.4

I have an Inspiron 15 5000 series laptop that I use in a low-light environment. I would like to set the keyboard backlighting to be always on, so I don't have to press a key or tap the touchpad to temporarily enable the backlighting. I have looked in the BIOS, but I do not see such a setting. Is there a way to set up the laptop so that backlighting is always on? Thanks in advance for your responses.

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RELEVANCY SCORE 52.4

Hello.I'm just wondering if it's possible to change out my stock keyboard (not backlit) with a backlit one.Going to open it for cleaning and changing the ram sticks anyway, so might as well change it if possible.

A:Add backlight for keyboard

@Tarell13 It would be the. Top cover/keyboard (includes touchpad)    Your manual here. http://h10032.www1.hp.com/ctg/Manual/c04775872 Page 18-19. REO

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RELEVANCY SCORE 52.4

Bought a new HP1591 touch screen.  Working in the dark and can't see a thing on the keyboard.  Made a silly assumption they all light up.  Tried F5, but no light symbol on the screen.  Tried Windows and space bar.  Didn't see anything else listed in the manual.  I can't beleive they would add the technology of a touch screen and not have a backlight on the keyboard.  How ridiculous!  Can anyone confirm that this model has no backlight?

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RELEVANCY SCORE 52.4

i looked up my laptop  HP Pavilion 15-p088ca and as it turns out in the product spesifcations it says i have a backlit keyboard but i cant seem to turn it on/seems i dont even have one. Whats going on?

A:No Backlight Keyboard

@desmond4890 Did you try F5??? REO

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RELEVANCY SCORE 52.4

I have a  HP Probook 450 G3 from 2016, but I don't have a backlight keyboard. Is it possible to upgrade the keyboard for a backlight keyboard, if yes where can I order it in the Netherlands? I only need part, I can replace it by my own. Regards,Huub

A:Backlight keyboard

Hello Huub_Probook,  Please see the details on the PIC :  Manual attached for you ref :  SEE PAGE 47-48http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=7834555&docLocale=en_US&docId=emr_na-c04...   All the Best !!   Thanks for being a member!   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 52.4

Hi,I have had this laptop  Notebook HP Pavilion - 15-p145nl (ENERGY STAR) for a couple of years now and I didn't know that there was a keyboard backlight.The x letter stopped working so I had a new keyboard mounted (not in warranty anymore) and the guy from the shop told me that there is the backlight.It doesn't work.F5 doesn't work, neither holdin fn and backspace.Can you help me out?It's always been a problem nott seeing the keyboard at night , and now that I know I have backlight I WANT IT.Thank you!

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RELEVANCY SCORE 52.4

Seriously, is there STILL no way to get either automatic backlight of the P51 keyboard or at least set it to be always on? Feels like I am back in the 90-ties when I have to do this manually all the time. And yes, I've tried using the Lenovo Settings app but that seem to only have a memory that lasts until restart/suspend and then it is back to default...

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RELEVANCY SCORE 52.4

Is there a backlit keyboard that I could replace my non-backlit keyboard with, for the model that I have?

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RELEVANCY SCORE 52.4

New Precision 7510 Laptop and the backlit keyboard shuts off and on by itself when not bein used.  Freaking annoying.  It doesn't seem to have a pattern to it or be because of any motion.  I just want it to stay on the entire time I use my computer.  I do not care about battery life.  This computer does not have the Keyboard settings in mobility that others have said try and no other settings in the keyboard menu.  Anyone have any suggestions? 

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RELEVANCY SCORE 52.4

Hi,
I have a Dell Inspiron 1500 5000 Series laptop, Windows 10. 
I would like to toggle my backlight keyboard. I see it on my keyboard, and in the Windows Mobility Center, but I would like to increase the duration. Currently, my keyboard stays lit for 60 seconds. I would like it to not turn off at all.
Can I turn off the backlight timer? Can I chose to keep it on for more than 60 seconds?
Thank you so much.

A:Keyboard Backlight

Hi talynnkpayne,
The duration of the backlight on your keyboard cannot be increased. As it is designed in such a way that when you leave it idle after few seconds the backlit will turn off. However, when you press any keys, the backlight will be turned on again until and unless you manually turn it off.

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RELEVANCY SCORE 52

I just purchased a brand-new in box Pavilion dv5-2045dx, with a backlit keyboard. However, when I press the dedicated button (the one with the image of 3 keys between Print Screen and Delete), nothing happens. I went into the BIOS and reset the Action Key setting (as none of the other function keys were working), but still nothing. Is there a setting I'm missing?

A:Keyboard backlight not working?

anyone?

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RELEVANCY SCORE 52

Hi all, I'm happy to be one of this community ! My problem began when my labtop's fan didn't work any more, so I went to the HP represinter in my local area for warranty service. After few days I recived my labtop, and I noticed the keyboard backlight is not work. For now, is there any quick fix for this issue? I know I can go back to HP represinter again but it will take time , I'll make it the last solution.  Thanks in advance .

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RELEVANCY SCORE 52

Although there is a button on the keyboard that activates the backlighting on the keyboard, it seems like once on the backlight would automatically dim or go out if the light in the room was bright.  However, that functionality seems to have stopped and now its just on or off. Did I imagine this automatic dimming or is there a setting that may have gotten inadvertently changed? Thanks in advance

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RELEVANCY SCORE 52

Good Morning/Afternoon,
I have recently purchased a second hand E4310 with 3gb of ram and an ssd. It also came with the backlit keyboard. Every time i use Fn+right arrow i see a box on the screen showing its either on, off or on ambient sensor. Im running win 10 pro. Everytime I open the laptop the backlight turns on momentarily on then off. I have tried the time out setting, I cant even get it turned on so I don't think that's the issue. I think I may be missing a driver. Anybody have a fix?

A:E4310 Backlight Keyboard

Hi Snotrap,
Please update the BIOS, chipset drivers to the latest available drivers from our support site.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address, so that we can check on the system configuration as well.

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RELEVANCY SCORE 52

Hello friends at the Dell Forum,
I have an Inspiron 13-7359 and I'd like to disable the keyboard backlight so it's off all the time.  When I turn it off in Mobiliy Center, it turns itself on after reboot or sleep.  Any help would be appreciated.

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RELEVANCY SCORE 52

I have a T540p and Im wondering if it possible to upgrade the keyboard to a backlit keyboard ?The model # is 20BFS2JD00.

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RELEVANCY SCORE 52

Hi!
I am experiencing issues with keyboard backlight on my laptop Vostro 5468 running Ubuntu 17.04. On battery it works normally (waits 1 minute to turn it off). On AC keyboard backlight turns off automatically after 1 second or less if I didn't touch the touchpad or keyboard. The same issue was on Ubuntu 16.04 and 16.10.

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RELEVANCY SCORE 52

My notebook came with the keyboard backlights working and only a short while later they just stopped. Theres no light on it now and I've tried the F5 key but that didnt work. It does not display the light sign on my F5 key. Please help me out as I'm not too great with computers and I want this working again.  This is my computer specs HP Notebook - 15-af112na (ENERGY STAR) Windows 10 Home 64-bit AMD A8-7410 APU with AMD Radeon R5 Graphics    RAM-8GB  Samsung 1600MHzSystem Board-80CB 99.50System BIOS-F.22

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RELEVANCY SCORE 52

Is there a way to change the default mode of the P70 keyboard backlight?  That is, when it boots I would prefer that it is turned on.  Currently it is always turned off.

A:P70 Keyboard backlight default

No, that is not possible.  The backlight defaults to off after shutdown/reboot/sleep and inactivity timers.

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RELEVANCY SCORE 52

hi,I just got a probook 440 g4Y7Z88EAit seems it should have keyboard backlight, but I cannot turn it onit's actually missing the specific icon on the keyboard.... any advice please ?













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A:can't turn on keyboard backlight

Hi, The specs clearly says: HP Premium Keyboard The HP spill-resistant keyboard is designed using a thin layer of Mylar film under the keyboard. The 101/102-key compatible keyboard features a full-pitch key layout with desktop keyboard features, such as editing keys, both left and right control and alt keys, and function keys. US and International key layouts are available. NOTE 1: Includes a separate numeric keypad (HP ProBook 450 and 470 only.)NOTE 2: Backlit keyboard available as an option.Does your f5 key has a symbol like this  ? if not then your machine does NOT have backlit keyboard. Regards,

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RELEVANCY SCORE 52

I have a new HP Envy 14 Ultrabook.  It has a backlit keyboard.  I know many people like that "feature", but I don't.  I assumed it would be easy to turn off the light in the control panel (e.g., in the device's settings), but there is no option.  I can hit the F5 key to turn off the general lighting, but then that F5 key glows blindingly bright all the time.  I want to either completely disable the keyboard backlights, or equivalently set the light level to be dim to the point of being completely off.  But I can't find any setting to do that in the power options, device properties, etc.  Nor has this question been satisfactorily answered in any other forums that I could find.  Thanks in advance for your help.

A:How can I turn off or dim the keyboard backlight?

 F5 is to turn off, there is no option to DIM keyboard backlight.http://www.youtube.com/watch?v=V3v29Hyag_o 

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