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Battery not fully charging but passes HP battery test

Q: Battery not fully charging but passes HP battery test

Laptop will only charge to a max of 86%. Battery test indicates OK. After recalibrating batterythe max charge was reduced to 76%. Will a new battery solve this or could this be something more die?If new battery is necessary, can HP provide it or am I forced to go to 3rd party supplier?

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RELEVANCY SCORE 200
Preferred Solution: Battery not fully charging but passes HP battery test

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RELEVANCY SCORE 100

Hi,i bought a new laptop 2 weeks ago. The problem I'm facing is my latop battery is not fully charging. it stucks at 99%. when i click on battery icon in taskbar it says "99% 2 mins to full charge" however i waited several hours several times but same result. i have to mention it, in 2 week my battery 1-2 times charged 100% . i have searched other forms which says to check battery condition and calibrate if needed. i check from support center and bootup menu(f2) and it says battery condition is good and no need to calirate. what how i do. should i claim warrenty ?

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RELEVANCY SCORE 100

I have Dell i5  Inspiron 3543, I am facing problems in charging battery my battery is not charging more then 47%, when it reaches to 47% it say's battery fully charged and show 100% but when I unplug charger then it again shows 47%. I have also updated the BIOS please let me know what should be problem also when i check battery health it is saying your battery is performing normally. 

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RELEVANCY SCORE 100

for last 2 months. i'm experiencing an unexpected shutdown...means my laptop shutdown without even warning of battery level.... it shutdowns when battery level at 30 or 35% (at random level).... battery also drains fastly... so i googled...and i came up with many solutions....i tried some of them...like "Testing and Calibrating the Battery when laptop is not in use" ----> its like plug the chrger.Fully charge the laptop and restart in safe mode and unplug the charger and let the battery drain...NEXT i try " HP Support Assistant". In this i've done the battery check...and it says "Battery's OK"..but the problem not solved....it again shutdown...and i have to stuck with charger..i don't understand what the problem is...please HELP!...

A:battery not fully charging

How long have you been using the notebook? Main batteries are only warrantied for one year. If you have been using the notebook for more than one year then your battery may be close to complete failure.  Most people get two to four years service life from a notebook battery,  but some do not. Replacement batteries cost from @$40-60.00 USD.https://www.google.nl/search?q=HP+15-r006tu&ie=utf-8&oe=utf-8&client=firefox-b-ab&gfe_rd=cr&ei=JhzBW...  

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RELEVANCY SCORE 98.8

My laptop has a battery light which tells me when my laptop is fully charged. When it is fully charged (it is green), Windows still says "05 minutes until fully charged" and then charges for another half hour. In the past the light has been reliable, so I believe that windows 10 is the issue. My laptop has also had significant issues with charging. I can confirm this with two batteries. I have an Asus K55VD which I haven't changed the battery plugs in or anything like that. What could my problem be? Here's what I've tried:

-Disabling and re-enabling Microsoft ACPI-Compliant Control Method Battery (no change)
-Turning power saving off in BIOS (did a bit of help with the charging problem)
-Fixing the fan (turns out it wasn't spinning, which caused a range of issues. Helped the battery charge issue a bit)
-Keeping the laptop shut down (didn't help)
-Keeping it asleep (didn't help)
-Keeping it on with the screen off (did help it charge)

Yet I can't find a fix for the battery charging percentage and time issue. Any help would be appreciated.

A:Battery fully charged, but still charging

You won't want to overcharge the battery but allow it to run down a bit often while not seeing the ac charging adapter plugged in constantly. Otherwise the life of the battery will be shortened. As for the 4hr. batteries those will show 3hrs. 52min. of time not a full 240min.! depending on make and model laptop as well as brand of battery. Found that out fast when the need to swap the 2hr. battery that came with an older model HP laptop saw the 4hr. replacement. The new Toshiba 10 laptop however came with a 4hr. battery.

Windows any version isn't exactly the best battery level meter to begin with and shouldn't be relied on as being absolutely 100% all the time. It is afterall still "Software" in contrast to having an accurate physical meter as well as the differences between makes and models of laptops having different power requirements while batteries will tend to see a standard for everything in use! One model will pull a battery down faster simply from having it running then the next! Different cpus as well as the rest of the hardwares will play a role there as well as the individual board designs. Never leave a laptop constantly plugged in while a battery is present as those will tend to get quite warm as well as the overcharge factor to watch for. A good overnight charge of 8hrs. max and if not wanting to see the battery run low and running off of ac a few hours but never constant as that will tend to kill a battery faster.

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RELEVANCY SCORE 98.8

Dear all, I have a HP 2540p, and recently bought a new, extended accu for this laptop. It is a original HP battery, series HSTNN-DB23, part number 404888-221. The accu has a capacity of 83 Wh or 7800 mAh. This battery is supposed to be compatible with the laptop. It is a new battery. However, when I use the battery, it charges only up to about 2/3 of its capacity - charging stops always somewhere between 66 and 70%. Then, the battery stops charging and upon hovering over the battery icon, Windows says "Plugged in, not charging". HP Support Assistant says something like "The battery is plugged in and is not necessarily charging". If I try to run the battery check in this software, it always crashes and stops working. Has anybody ever experienced a problem like this? Is the battery simply too big for the laptop to handle, so the software limits the use of the battery? And can anything be done about this? Kind regards,Thijs

A:New extended battery not fully charging

Dear Customer, Update the unit with latest availble BIOS VER :http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=4138627&swItemId=ob_157354_1&swEnvOid=405... Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon Testing and Calibrating the Battery (Windows 10)http://support.hp.com/my-en/document/c04700771Testing and Calibrating the Battery (Windows 8)http://support.hp.com/us-en/document/c03325217Testing and Calibrating the Battery (Windows 7)http://support.hp.com/us-en/document/c00821536    Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves y... Read more

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RELEVANCY SCORE 98.8

I am using HP Pavilion 012TX from last 30 months. Since updating to Windows 10 in August 2015 ,the battery is not charging upto the mark of 100%. Previously it used to charge between 80 to 90% and now it is charging just upto 60 to 70%. Please help me with this problem.  

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RELEVANCY SCORE 97.6

Hi, my laptop's battery is not charging. I replaced the battery with a new one, but do not load the same. By accident I retrieved the power Jack around 2 mm from the socket of the pc, and charging has begun regularly! I tried several times and I noticed that the battery will only occur if before I insert completely the plug into the pc, and then pull it of about 2 mm. What can be wrong?

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RELEVANCY SCORE 97.6

Hello. I have an HP pavillion notebook 15-ab120ca, which I've had for just over a year. in the last couple days I'd noticed that my laptop seemed to be shutting down without any warning, and when the battery wasn't completely drained, at around 30%.Yesterday I noticed that my battery was charging to around 93-94% and then would say "plugged in, not charging", if I unplugged the ac cable and reattached sometimes the number would jump around to 89, 100, 95 %, but would be not charging. When running on battery power, it lasts less than a couple hours. After trying a few different troubleshooting methods, earlier today the battery got to 17% before shutting down with no warning. However, it dropped within minutes from 33% to 25% to 17% before that. I have run a battery check and it says that the battery is ok. If there something I can do to fix this problem? Thank you.

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RELEVANCY SCORE 97.6

I have had this problem for some time it stops charing all the way, I forget what the proper name for it is. Sometimes it will charge 5%, 30%, or 50% but never 100

Is there a freeware that I can use to fix this problem?
 

A:Gateway 440 Laptop Battery not fully charging

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RELEVANCY SCORE 96.8

I want to keep the battery on my laptop as healthy as possible. I primarily use my flex 4 when it is plugged into a wall charger, and was wondering if when it reaches 100% does the battery stop charging? I know it says it does not charge, but can anyone confirm that there is no electricity running through the battery when it is plugged in and fully charged? What is the best way to keep my battery from degrading over time? Thanks!

A:Does the Flex 4 battery stop charging when fully charged?

Yes. it does stop charging. All modern laptops have a lithuim-ion battery that is computer controlled.But it is recommended to drain (use) the battery at least once a month to calibrate and maintain battery chemistry healthy.

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RELEVANCY SCORE 94

Hi Please help!!! Since yesterday my laptop is not charging.  I am receiving the notice that it is plugged in but not charging. I read a few posts and tried a few but with no joy.  I removed the and reinstalled that ACPI compliant control in device manager. I also did a HP diagnostic test of the battery and the response was that the battery is fine. I think this error may be due to an update.  Please help.

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RELEVANCY SCORE 94

Hey, I really need help. I'm having problems with my laptop. It's a dell inspiron 7559 and was bought around January. Recently I have seen that the battery has no longer been as hot as it used to be when I first started using it. Along with the sleeve on the tip of the screen power adapter (below the part where the adapter lights up) has started to come off, exposing the wires. The battery has continually dropped down its percentage rate ever since I bought it, and it won't go back up. It is currently at 0% battery life and it says when you highlight over the battery icon ( plugged in, not charging). It also happens to show the BIO setup when I start the computer and shows that the batteries wattage and type cannot be determined. In the BIOS setup, the ac adapter type is unknown. The battery has not been through any harsh conditions along with the laptop. I have tried removing the battery, starting up the computer with the ac adapter (which is 130 watts), then adding the battery back, and ac adapter, then turning it on, but it had no effects. If I remove my ac adapter while my computer is on ,it instantly turns off. If someone can support me with this issue, it would be gladly appreciated. Thanks.

A:Laptop battery not charging, battery not identified, 0% battery life

It sounds likely the charge circuit on the mainboard is damaged.  Contact Dell to have the mainboard replaced under warranty.

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RELEVANCY SCORE 90.4

I have an XPS 9550 6th Gen running Windows 10 (Just over 1 year, out of warranty).
The issue is when the charge plug is plugged in and hovering over the battery icon it says that battery is charging.  However the battery is not charging but discharging until the laptop switches off.  The only way for the battery to charge again is to deplete the battery until the laptop is unresponsive when the power button is pushed to switch lap top on.  Once there is no residual power in the battery it will start charging again to 100% after which the cycle repeats, discharge.
Things I have tried.
Latest Bios update - no change
Another A/C charger - worked ok for a few days
Replaced battery - no change
Bios settings - reset to default (info related to battery and A/C charge reports all good)
F12 - Dell diagnostics, reports all good
When Battery is disconnected the laptop works normally
The laptop charge socket seems tight and secure
I have searched the internet exhaustively but have not found this same issue reported.  The only feasible way I can use the laptop is to disconnect the battery.
Can anyone suggest anything?
I would also like to disable the battery instead of having to open it up to disconnect, is this possible?
Any help would be much appreciated, thanks 
Andrew

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RELEVANCY SCORE 90

Dear All,I have Lenovo Thinkpad T460S purchased almost a year ago. Today I suddenly faced problem in charging battery. Charger is plugged in and battery icon is showing "plugged in, charging" but actually it is charging very slowly. Normally battery is charged in one hour or so but today it took more than one hours to reach only 24% or so. Furthermore, soon after plugging in, battery icon shows "filling in process" for few seconds then stopped i.e no filling in process. Furthermore, after whole night charging, battery is now 94% charged, battery 2: 100% charged, fully charged; battery 1: 0% charged, not charging (please attached images).Please guide how to get rid of this problem?Thanking in advance. Shahid

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RELEVANCY SCORE 90

 My G700 has had this issue recognizing its own OEM battery since I got it, and there is a long drawn out way of trying to resolve this, but the core problem I believe is that when the battery is Fully Drained it can't Self Identify as an OEM battery, so the laptop won't charge it.  Without charge, it will never get out of this state. Problem:  Battery not recognized correctly as OEM, so won't chargeFix:  Charge battery at least a little bit Yes, I know it won't charge, so how do you perform fix? Plug into power and take battery in and out 5-10 times, leave battery in and remove and replug power cord in side of laptop 5-10 times.  Then leave for 15 minutes, then boot normally. Battery will now be recognized!  Why because you managed to get just enough juice in there while trying to identify the battery 10x or so, for the battery to be able to successfully identify itself when you did start it up. This is a HACK fix, but way better than uninstalling, reinstalling power software, BIOS software and device drivers a number of times (which does not work all that well, I have found). Hope this helps you, let me know! OHHH, and keep your battery charged at least a little to prevent this from happening, and turn power off when not using.  I am not sure if this is just some faulty batteries or all batteries, let me know if other batteries behave better than mine. Best,Mark Eckdahl

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RELEVANCY SCORE 89.2

Hello,
I have a SATELLITE P50-A-144, and a few time to know have this problem.
In the beginning i think that the battery is dead because the icon from battery level was always in 0%, but i tray it without the charger and the battery have juice for a few hours.
Any one with the same problem any help?
Thanks

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RELEVANCY SCORE 89.2

Recently I noticed that the amber LED on my HP Probook 650 G1 flashing constantly, even when the laptop is powered off.   The System Tray battery indication is 100%, fully charged, when on AC power and 100% on battery power shortly after undocking.    I find the Probook won't power up if AC power is not available (no response when pressing power button) but remains powered when I remove it from the docking station.    Have the electronics that control this LED flashing and power up when not on AC gone bad?    Is this an indication of other failure? thanks

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RELEVANCY SCORE 86.8

After a round of Windows updates, I went to turn on my laptop and recieved the "Primary internal battery (601)" error.  After this screen, however, Windows would not load.  I have tried taking the battery out and 'draining the charge',  and starting up the computer plugged directly to AC with no battery.  Windows still does not load.  The start-up test in the diagnostics menu said the battery needed calibration, however when I go to run the battery test, it gets to "waiting for battery to charge" and exits out of the test without giving me any results at all.  Currently when turning on the computer I no longer get the "primary internal battery" error, it just goes directly to a black screen with blinking cursor.  Any help is appreciated, I'm completely at a loss here!

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RELEVANCY SCORE 86.8

Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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RELEVANCY SCORE 86.8

Hello.  I would be grateful if someone can help me with solving the following battery issue.
My XPS13 9343 (with Windows 10, 2015 model) recently stopped charging when connected.  I have conducted BIOS test, stress test, system test, battery test recommended on Dell forum, but could not find any issues.
Then ran device manager and checked & updated drivers, tested for virus, scanned the system, but could not detect any issues.
Lights on AC adopter is on (static) , and the front light under the touch pad turn on white briefly when connected then turn off immediately when plugged in (when disconnected, orange light comes on).
It seems charging is disabled...I might have touched keys without realizing (I checked whether there were hot key to enable/disable charging, but could not find one).
Since it is an ultrabook, and the battery has no issues, I have not opened the back to take out the battery.
I brew into the connecting hole, but it did not solve the issue.
Please help!

A:XPS 9343 (2015) battery not charging - no issues with battery or AC adopter when tested

Dear ejn63,
Thank you very much for the quick reply.
I just did F2 at powerup and found the adapter was displayed as 'Unknown.'
I would order the new AC adapter today and see how it goes.
Will report when solved.
Thank you again.

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RELEVANCY SCORE 86.8

The battery status toggles between not charging, not used, and unauthorized battery after it was calibrated using one key. Before that, the battery was working perfectly, lasting close to 5 hours. Now the laptop shuts off when unplugged and the battery status is constantly changing. I've had this laptop for approximately a year now and it was unused and left in an unopened box for the first 8 months. 

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RELEVANCY SCORE 86.4

HI , I'm have ing trouble with my HP Pavilion 15p077TX  Notebook (1yr 6 months old), its battery charge got stucked at 2% (nor further charge loss nither is it getting charged), I'm currently using it via my AC Adaptor and the irony is that I'm posting this from it in the same condition. Things i've tried so far:- Updating the bios (Current BIOS Version/Date : Insyde F.42, 18-03-2015) {I have a doubt about the bios version here cause when I tried to check the current bios its showed me this one and F.7 for Intel Processor, not sure If its the proble with this case.}- Uninstialling the ACPI -Compliant Control Method Battery andn then redetecting it- Updating the support assistant and running the battery check which gives an unknown 93 error (tried both VERSION:  8.2.8.25 and VERSION: 7.7.34.34 )- Unpluging the battery and the ac adapter and holding the power button for a whole minute-Tried HP Diagnostic Tools' Battery Check which took like 10-15 minutes and responded as no battery is pluged in. Right now I don't have much in my mind to try on this, If anyone knows anything please do share, that might me helpful.Thanks in Advance.Enigma 











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A:Battery check Unknown 93 status, Battery not charging, stuck...

Hey @EnigmaDimirti, Welcome to the forums. I'm here to help. I would strongly suggest Testing and Calibrating the Battery. Should that not solve the issue, I would suggest calling in for support to see about replacing the battery, as it should not be displaying "no battery is pluged in" when you run a battery check. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If this helps, please hit that Thumbs Up, and Accept as Solution. Cheers,TechSurge.

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RELEVANCY SCORE 85.6

Hello, first all the facts: Model: Pavilion TS 11Year bought: 2013product Number: E2V68EA#ABDBattery test result: primary battery failed - replace (42)Error code: 0GF2MR - 6MW8H9 - XD7WXF - C0A503 The problem: I have noticed the very first time the battery did not fully charge up to 100% app. 1 1/2 years ago. Then it always stayed at about 75%. I made several battery tests, yet everything seemed to be fine. Two days ago, I noticed the battery was down to 7% - not charging even though it should be. I run some battery tests again and the error stated above suddenly came up. The HP battery test via the support center sated everything was okay, yet as I googled the primary battery failed message, I kind of got alarmed.  There is no warranty left and the touchscreen had to be disabled a couple of months ago, because it was not working properly as well. I hope for advises - does it actually make sense to try to repair it? Can this problem be repaired - as far as I understand, the primary battery means changing the removable battery won't help at all? Best wishes,Kristina 

A:battery test: primary battery failed - replace (42)

Hi,Replacing the main removable battery with a new battery preferably HP genuine battery is the solution to this.Manual: Page 27http://h10032.www1.hp.com/ctg/Manual/c03823315You need3-cell, 36-Wh, 3.20-Ah, Li-ion battery�, HP part number 729892-001�http://www.ebay.com/itm/281748237458?_mwBanner=1RegardsVisruth

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RELEVANCY SCORE 85.6

I am becoming more and more concerned about my laptop's battery each and every passing day. When I check the bottom right of my computer screen to check if my computer battery is completely charged, it says "0% available (plugged in, not charging)". I have had to buy two new batteries because of the same thing and they also read "0% available (plugged in, not charging)". When I unplug my laptop from the power source, it turns off automatically. I cannot even bother calling Dell to check this issue for me because I bought this computer off the street for $35.

My question in general is how do I get this problem fixed and how do I keep an eye on how my laptop computer charges correctly (or not)???

A:General Question about laptop battery charging AND 0% battery

Some reading and testing for you

Why is my Laptop battery not charging? – Drivers.com updates

Laptop Battery Not Charging | PCWorld

https://www.youtube.com/watch?v=XcDvp2A7Fss

The common method is:
- Create a System restore point
- Uninstall (Under the Batteries category in Device Manager) the Microsoft ACPI Compliant Control Method Battery.
- WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
- click Scan for hardware changes

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RELEVANCY SCORE 85.6

I have an older SL510 laptop, which has been working very well. But recently the battery power was continuing to diminish until recently, it stopped holding a charge altogether. At this stage, the orange battery indicator started to blink continuously at a rapid rate. I am still able to power up the laptop with my power cord connected. Purchased a new battery to replace the old and assumed light would go to green after charging. Unfortunately, after several hours connected to the charger, the battery light continues its constant orange blinking. Went through the process of uninstalling the ACPI file as noted in another post. Followed these steps:1. Disconnect AC2. Shut down3. Remove battery4. Connect AC5. Startup6. Under the Batteries category, right-click all of Microsoft's ACPI Compliant Control Method Battery, and select Uninstall (note that it is all right if you only have one).7. Shutdown8. Disconnect AC9. Insert battery10. Connect AC11. Restart your computerAfter completed this process, battery light continues to blink rapidly and battery doesn't seem to want to charge, or provide any indication that battery is inserted in computer. This happens whether I'm using either of the 2-power adapters I have for this laptop.What can I do to get this fixed??? Thank you in advance for any assistence provided!!!

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RELEVANCY SCORE 85.6

HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?

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RELEVANCY SCORE 85.6

I have just replaced my CMOS/BIOS battery today, as , I have faced some critical problem regarding regular BIOS date/time reset after system shutdown. But I want to know how do i recognize, that my new batter is totally ok or functional.

Battery Meter gadget shows that "battery Not charging"
Is it a gadget problem?

Is there any method available so that I can track that my new installed CMOS battery in PC is working fine?

Please help me.

A:Battery Meter shows CMOS battery not charging

The battery you have replaced is solely there to maintain the clock and other BIOS settings (if you have changed them from their defaults). It will not prevent you from booting your system if it is dead/missing; all it means is that you will have to enter the BIOS each time and make the correct settings and time. This battery is not rechargeable.

Do you still have to enter the correct time, or is the BIOS maintaining this now you've changed the battery?

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RELEVANCY SCORE 84

Dear HP,From two months ago, the message "The system has detected the storage capacity of the battery stated below to be very low." appeared before the startup and the battery didn't (and doesn't) charge. Or it signals that is charging but once I plug out the charger, the battery doesn't even last for a minute or it simply says "plugged in, not charging".I tried to run more than once the battery test in the System Diagnostics,that is described in your tech support, but it doesn't run (it doesn't pass further than 1% and I left it hours for run). I also tried the battery test in the HP Support Assistant, but once I start it, it says right afterwards "battery test stopped working" and it doesn't finish the test.I would like to know your opinion for a possible solution.Thank you for your help

A:battery failure, battery test not running

Hi, Is it still under warranty ? If yes, please contact HP in your country to have a replacement:          http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Otherwise you need new battery. Regards.

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RELEVANCY SCORE 84

For quite some time now i am having a problem with my battery not charging.
My laptop model is "DELL INSPIRON 15R SE 7520" running "Windows 8.1".
Sometimes when i Switch ON my laptop i receive an error saying "WARNING: The battery cannot be identified. The system will be unable to charge this battery.Strike the F1 key to continue, F2 to run setup utility."And when i press F1 computer starts normally but it doesn't take the charge from the adapter.
And sometimes it would just start normally without any warning. It accepts the charging and everything goes well.
THINGS I HAVE TRIED:

Purchased a new battery "DELL ORIGINAL 6 CELL Li-Ion Battery".(old one was a 4 CELL battery).
Tried using 2-3 different adapters of the same model but no luck.
Tried using 2-3 different batteries(all 6 CELL as no 4 CELL battery is available in the market nearby). This too didn't work.
Tried removing the battery and using computer with only power adapter connected. Doesn't give any message and worked properly.
Tried using laptop with only battery having some charge in it. Gives the warning on startup. And won't charge if adapter is connected(shows plugged in,not charging).
Tried updating the BIOS driver.
Running hardware diagnostics when receiving the warning at startup gives:Error Code- 2000-0132Validation- 115087Msg: Battery- The battery is reaching end of its usable life.
Running hardware diagnostics when no warning appears at startup give:Al... Read more

A:BATTERY CHARGING PROBLEM (BATTERY NOT IDENTIFIED)

If you've tried multiple adapters and batteries to no effect, the only thing left is that the mainboard is bad.

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RELEVANCY SCORE 84

Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

A:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

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RELEVANCY SCORE 84

I know that a battery not holding a charge can sometimes be a motherboard problem, I don't want to spend the extra $50 on a new battery if it is the motherboard. Is there any way to decipher which one is the culprit.
 

A:Motherboard not charging battery or battery dead

Batteries are consumables... They should always be changed first if a charging problem appears
 

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RELEVANCY SCORE 84

I was notified of the battery recall and removed the battery to get its serial number.  After putting the battery back in it will no longer charge.  The light next to the power cord plug in also is no longer lit even with the power cord in.  I ensured the powere cord was properly pluged in.  Everything was fine pior to removing it and putting it back in.  Very strange.  Is there something that has to be done once a battery is taken out and put back it?

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RELEVANCY SCORE 84

For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

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RELEVANCY SCORE 80.8

Hi! i have an Hp eliteBook 8560p and when the battery is plug it shows me this thing Battery #1:1% available(plugged in,not charging) Battery #2:Not present what are my to do to resolve this?please help

A:Battery #1:1% available(plugged in,not charging) Battery #2:...

How old is the battery? You do not have a Battery #2 more than likely. That would be the optional modular battery not the regular main battery. 

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RELEVANCY SCORE 79.6

I have a Dell inspiron 15 M5010 and i recently bought a new battery. It's not a Dell battery but a Ninja Battery. As i started charging it i noticed it doesn't charge. I thought it was a defective battery so the company sent me a new one. It didn't make a difference.
Is it my AC Adapter? or because i need a Dell battery? I tried everything except update the BIOS because it needs at least 10% battery to run. Sadly i have 5%. Please help. 

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RELEVANCY SCORE 79.6

My Dell inspiron 3542 laptop had a very good battery life(>6 hours), but today morning it showed an error message saying  "Battery has experienced permanent failure and needs to be replaced." I updated the BIOS from A3 to A10, but it didn't help! The PC starts only if its plugged in and the battery charge is constant at 82%. What should I do?

A:Battery not charging, message says "Battery has experienced permanent failure"

Hello SHUBHAMSINGH.ARARIA,
It's quite possible your battery did suffer a failure; the Lithium-Ion chemical reaction may (which produces electricity) have finally broken down.
First thing to try is to run Dell's diagnostics. When you first power it on, press F2 to run the ePSA Diagnostics & see if any failures occurred.
Have you tried powering the laptop on with the power cord and battery, then once it's loaded removing the power cord to see if it stays on?
Another thing to try: remove the power cord & battery from the laptop, then hold the power button down for about 10 seconds. Then reconnect the power cord, power it on, then reconnect the battery.
From here, once it's on, you can try removing the battery again to see if it stays powered on or leave the cord connected to see if the battery begins charging.

Hope this helps!

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RELEVANCY SCORE 78

I bought lenovo y500 two days ago in INDIA.  In the lenovo energy management system 8.0, I found a battery calibration option and decided to do it.  The steps mentioned there were as follows. 1. Full charge2. Full discharge  The process performed full charging followed by complete discharge of the battery which caused the laptop to shut down.   When I tried turning on my laptop, it could not start.  The battery charging indicator LED wasnt switched on even though the power cord was inserted into the laptop.  I could start the laptop only after removing the battery.   Once the laptop was on, I inserted the battery back in and it began to charge.  After about 50% of charging, I removed the power cord and inserted it again.  Now the battery couldnt resume charging.  I again had to shut down the laptop and repeat the above steps of inserting battery after switching on the laptop without battery.  Only then the battery would resume charging. After this, I decided to allow the battery to charge to 100%. But, the charging remained stuck at 99% and could not fully charge the battery.  When I removed and reinserted the power cord, the same problem persisted of battery not resuming charging. Please help me with this problem.  I read on few forums about uninstalling microsoft ACPI which supposedly solves this issue.  However, ACPI returns back after I restart my laptop.I also tried switch... Read more

A:LENOVO Y500 BATTERY NOT CHARGING AFTER USING LENOVO'S BATTERY GAUGE CALIBRATION

 
 
ADMIN Edit - While the original post below is marked as the solution, because service will be required if the battery will no longer charge after performing a battery reset, I am adding a Lenovo update here to confirm.   Normal operation will allow the battery to relearn its capacity characteristics when using the battery reset function.  Typically this is not needed in normal use..   Batteries are equipped with a safety feature that will permanently disconnect them (like a fuse) if cell imbalance or an internal short is detected.   This tends to be statistically infrequent, but also normal, and would require a battery replacement.  (Batteries have a 1 year warranty).   This battery feature can also  produce similar results to what is being discussed in the thread, so it should first be considered by service.   This particular  forum discussion also involves a situation that could affect a limited number of systems, and could lead service to replace the system board during warranty.  
 
If your system experiences these symptoms, please contact service during the warranty period.
 
-----------------------------------------------------------------------------------------------------------------------------------------------
dear iconoclast
 
Hi I also have the same exact problem as you.
One Key Recovery does not work.
Performing the battery gauge reset again won't work.
Let me just tell you that you ... Read more

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RELEVANCY SCORE 76

Hi there! I've been having a problem with my charger for a while now but it wasn't serious until recently. A month or two ago, my charger went from working completely normally to suddenly not being recognised. This wasn't a big deal, however, because by holding the charger a certain way to the left (kind of twisted) or bringing it underneath the laptop, it would charge like normally. For the past few weeks, however, a notice has been popping up saying

"The AC power adaptor type can not be determined" and then that follows up with a message underneath that stating that I should use a dell charger (this is the original dell charger we got with the laptop)"

This message however didn't matter back then because, by twisting the charger a bit, it would charge and so the message was irrelevant and would only pop up when the charger was plugged in and not twisted (as far as I can remember)

Over the past couple of days, though, i've noticed for my battery sign to sometimes randomly change to an X and, when you hover over it, it says "no battery detected." It will then randomly, a second or two or a few minutes later switch to "plugged in, not charging" and then to "plugged in, charging"; fluctuating randomly and for different intervals of time between these signs. This as well wasn't much of a problem as my laptop was still charging at times and therefore I knew it wouldn't run out.

Now, however, the... Read more

A:battery plugged in/not charging and then "no battery is detected"

What is the exact model of Dell laptop you have? Look underneath on the label for Model information
For Dells of that time period, you must use a genuine Dell replacement AC adapter or you will get the reduced performance at startup message.... the Dell adapters so I have read, have a chip inside that informs the BIOS of the laptop that they are indeed, genuine Dell adapters.

Read about this issue here- and especially about the little test you can do before your power is all gone- you should do it just once, and I think you will get the "Unknown" message....

http://www.laptop-junction.com/toast/content/inside-dell-ac-power-adapter-mystery-revealed

Note that there is more than just one thing that can be wrong- the motherboard, the adapter chip, the power jack.... Please do NOT attempt the adapter repair at that site.... The power jacks can be replaced by a good repair shop that does soldering on motherboards.

test yours and if you do need a Dell AC adapter they can still be found but it does take some hunting since a LOT of helpful sales sites claim "Genuine Dell Replacements" but I have tried some of those and they did not work but when a real Dell AC adapter was connected, that BIOS message disappeared.

look on the label of the LAPTOP and see what AC Adapter watt rating ....ex: 65watt or 90w..... yours calls for and purchase the correct model.

I can help you find a genuine Dell if needed but test things first. Hope you can do this before the ba... Read more

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RELEVANCY SCORE 75.2

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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RELEVANCY SCORE 75.2

Hi...

I am having a problem with my laptop computer. I figured out that my laptop, when being charged or using the Power Outlet, runs at 100% CPU at times, and slows me down when running and working on some open applications. At first I thought I had tons of spyware or even a virus, and even posted a Hijackthis file here. Nothing was found.
I figured out that my cpu runs at 100% when using the power outlet, or when my computer is chargnig. When I unplug the powercord and use the battery life, everything runs GREAT!!!!! my cpu drops to a normal 4-8% usage with multiple applications running. WEIRD huh? Can anyone relate to this ?? Is this and indication that my battery is going bad???? Can someone help me with this or suggest what is going on? I am running windows XP home edition, and have a compac presario 1500 series. Pent 4..

HELP!!!
 

A:CPU runs at 100% when charging laptop battery, when not charging its fine. HELP!!!

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RELEVANCY SCORE 75.2

Please help me,I have a Lenovo laptop G series with windows 8,my laptop problem is that the battery is not charging but when I click battery icon "plug in charging" but it still not charging,why?

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RELEVANCY SCORE 75.2

Hi everyone,I am facing a problem here. My G505 doesnt show battery charging animation; when i boot up the animaion shows upto 5 cycles, and then stops. My lenovo enerygy management is in the 'Maximum battery life'mode. The AC power adaptor works when I remove the battery and start up the computer. The indicator lights for battery remains amber colored with slow blinking.Please help me with my problem.Thanks, Vicky


























battery.jpg ?30 KB

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RELEVANCY SCORE 75.2

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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RELEVANCY SCORE 74.4

Hey I have an old Inspiron B130. Seems the battery is bad, or maybe it's just not charging, or maybe it's just not working in some other way? My question is how can I test?
I don't want to just rush out and buy a new battery without knowing if the laptop battery subsystem is working. The laptop came from a person who "claims" that the battery is actually a new one. I can't verify, so I want to see if I can test the laptop itself.
I wonder if there are wiring diagrams or something where I can just test a few of the pins. Or I wonder if the pins are testable at all without a battery plugged in?

How can I make sure the battery subsystem works before I buy a new battery?
 

A:Test battery and test output from laptop?

If you can't find any diagrams, just get a multitester, and with power off and pc unplugged, take out the battery and find pos / neg terminals on the computer against the chassis (unless they are labelled on the battery by chance?). Once you know which terminal is which, put the battery in the computer, let it charge (does the charge light come on? I should have asked that before). for a couple hours, unplug it and check the power. You may not see the full 11 volts (at least that's what I think the battery is on that model), but if it's charging, you should always have at least some residual power...
 

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RELEVANCY SCORE 74.4

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

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