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Dell Inspiron 15 3315 Battery Stuck at 0% Charging, Battery Status Idle?

Q: Dell Inspiron 15 3315 Battery Stuck at 0% Charging, Battery Status Idle?

Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell.
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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RELEVANCY SCORE 200
Preferred Solution: Dell Inspiron 15 3315 Battery Stuck at 0% Charging, Battery Status Idle?

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RELEVANCY SCORE 132.4

HI , I'm have ing trouble with my HP Pavilion 15p077TX  Notebook (1yr 6 months old), its battery charge got stucked at 2% (nor further charge loss nither is it getting charged), I'm currently using it via my AC Adaptor and the irony is that I'm posting this from it in the same condition. Things i've tried so far:- Updating the bios (Current BIOS Version/Date : Insyde F.42, 18-03-2015) {I have a doubt about the bios version here cause when I tried to check the current bios its showed me this one and F.7 for Intel Processor, not sure If its the proble with this case.}- Uninstialling the ACPI -Compliant Control Method Battery andn then redetecting it- Updating the support assistant and running the battery check which gives an unknown 93 error (tried both VERSION:  8.2.8.25 and VERSION: 7.7.34.34 )- Unpluging the battery and the ac adapter and holding the power button for a whole minute-Tried HP Diagnostic Tools' Battery Check which took like 10-15 minutes and responded as no battery is pluged in. Right now I don't have much in my mind to try on this, If anyone knows anything please do share, that might me helpful.Thanks in Advance.Enigma 











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A:Battery check Unknown 93 status, Battery not charging, stuck...

Hey @EnigmaDimirti, Welcome to the forums. I'm here to help. I would strongly suggest Testing and Calibrating the Battery. Should that not solve the issue, I would suggest calling in for support to see about replacing the battery, as it should not be displaying "no battery is pluged in" when you run a battery check. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If this helps, please hit that Thumbs Up, and Accept as Solution. Cheers,TechSurge.

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RELEVANCY SCORE 113.6

The battery status toggles between not charging, not used, and unauthorized battery after it was calibrated using one key. Before that, the battery was working perfectly, lasting close to 5 hours. Now the laptop shuts off when unplugged and the battery status is constantly changing. I've had this laptop for approximately a year now and it was unused and left in an unopened box for the first 8 months. 

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RELEVANCY SCORE 112

Brand new laptop, upgraded from factory installed Windows 7 to Windows 10 from Dell-supplied DVD. When plugged into AC adapter, battery charges to 60%, notification says it's plugged in and charging, but battery level never goes above 60%, even after hours on the charger. Updated to most recent BIOS and rolled back one level, no difference.

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RELEVANCY SCORE 108

Hi,
My dell inspiron3521 is not charging when I connect my AC adopter.  The AC adopter blue light automatically turns off  after a few seconds. But when I remove the battery then AC adopter works fine and facing no problem. I have done these methods but still I am unable to solve the problem
1) In setup its showing the AC adopter 90W and AC adopter error is also enabled but I am not getting any error relating to adopter. Its also showing battery is working fine.
2) I updated the BIOS version A14
3)  I also upgraded the chip-set drivers
but none of the above mentioned procedures rectified my problem.
I can use my laptop normal without battery by just plugin its AC adopter. Please help me out regarding this problem. Thanks!

A:RE: Dell Inspiron 3521 Battery not charging

Hi MOHSINGILLANI,
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point.
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Based on your description, I would suspect a battery fault. If the adapter and dc port are fine, then test with another battery and check. If another battery works fine, replace the battery. If the other battery and adapter also exhibits the same behavior, then I would suspect a dc port or the motherboard. 
If the dc port needs replacing, you would need this part - http://bit.ly/2egjkJy
You could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ 
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 108

We have a Dell Refurbished Inspiron M5010 for about a year. All of a sudden the battery is recognized but will not charge. It says it's plugged in and charging; but stays at 0%? Any suggestions?

A:Dell Inspiron M5010 battery in but not charging

Hi pgorney, Based on the description the issue appears to be related to hardware. Try to disconnect the battery from the computer and power on the with just the AC adapter connected. If the computer works powers up, follow the below mentioned steps to troubleshoot:

Disconnect the AC adapter and battery from the computer, then press the power button for 10-15 seconds to remove the residual power. 
Power on the computer with only AC adapter connected to the computer and tap F2 key repeatedly at Dell logo to enter the BIOS. 
Under Main Tab please check the AC adapter type (that is if it says 65W/90W or anything else). 
Power off the computer and unplug the AC adapter from the wall, and from the computer. 
Ensure that the AC adapter is unplugged long enough for the LED on the AC Adapter to go off. 
Connect the adapter and the battery to the computer, and then power on the computer. 
Check if the battery is getting charged.
If issue persists, power off the computer and check if the battery is getting charged.

Please post the results.

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RELEVANCY SCORE 108

Hi all,
I purchased a Dell inspiron 7567 laptop in mid to late January of this year. After a couple months, I had an issue with the battery not charging. I contacted support and searched different solutions, and all of them said to remove the battery and restart the laptop, then reinstall the battery. This worked temporarily. I had the problem again not long after, but again the solution worked. Recently, however, the problem has resurfaced. I've tested every solution I can find, I've contacted support and tried their solution, and nothing has worked. When I boot up the system and look at the bios, the AC adapter is recognized and working. When I look at the battery in the Dell Power Manager, it is confirmed to be a Dell battery. The health of the battery states unknown, and I've read that this could mean that the battery itself is bad, but since this problem has occurred before saying the same thing and then later been resolved and since the system is only 6 months old, I have a difficult time believing that the battery is bad. There is a BIOS update I can download, but with the system at 0% there is no way to install it without risk to the laptop. Dell support has told me I will need to send it in for repairs and pay for any parts needed, but I require the laptop for classwork and such, and sending my laptop away for 2 weeks would only be detrimental. My question is is this a common problem with this system, and if so is there a solution I haven't found yet.... Read more

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RELEVANCY SCORE 108

Hello,
I have a Dell Inspirion 3521 which is still under warranty and the battery is not charging for it. It is barely a year old and i need this computer for my studies at school. It is giving me messages such as the battery is not being charged and could cause a slower connection which has happened. It also says to use a 65W AC adaptor which it is.

Please help!
Pat

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RELEVANCY SCORE 108

I have a brand new dell inspiron laptop which was delivered yesterday. First day worked fine. Have woken up this morning and the ac adapter is not charging the battery. I did a diagnostic boot and when scanning the battery the error message read:
D93TNC2
2000-0131
83692
I have no idea what has caused this fault and how to get it fixed. Please help, ive had this laptop less than 48 hours. 

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RELEVANCY SCORE 108

The battery charging light is flashing orange and green which according to the helpfile means that 'the battery is too hot to start charging'. I have switched the machine off for half an hour - it is definitely cold, but this light continues to flash and the battery will not charge. The laptop is about 8 months old and battery use has been fairly light.

Any advice greatly appreciated.

Thanks in advance

Danny
 

A:Dell Inspiron Laptop - battery not charging.

it sounds like a defective battery. if the laptop is only about 8 months old then it should still be under warranty. you should contact dell about the problem and get a replacement battery.
 

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RELEVANCY SCORE 108

I recently bought a new battery, thinking my old one which was a refurbished battery just packed up as it was on the way out. When i put new battery in the power meter reads 52%. The battery is not charging however! When the power plug is pulled out the battery light does not come on! The battery is a brand new 9cell, so im sure it is not the battery. I suspect this is why refurbished battery died, or has it? Any thoughts suggestions would be appreciated as im not so savvy at the tech stuff!
The computer has been running abit slower recently after upgrading memory 3 months ago to 2gb, so wondering if its caught something! I have avast protection. Cheers for ya help!
 

A:Dell Inspiron 6000 battery not charging

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RELEVANCY SCORE 106.8

First things first, Dell Inspiron 1501 NOT 1505. Ok? Now, this computer is pretty used, and long lived somewhat at 3 years, one battery. Last year, it completely accpeted no charge. I am on it, using AC power. I wouldn't mind AC power too much, but the power cord providing AC power, is sooooo mucked up. (will it stay in long enough to post this message???) I COULD buy a new battery (100$!!?!?), yet my dad has no job ATM. Any suggestions? PLEASE!
 

A:Battery problems, not charging Dell Inspiron 1501

If the Charger is in bad shape, dell sells the factory replacement charger for $59. here http://accessories.us.dell.com/sna/...cs=19&l=en&s=dhs&mfgpid=186167&chassisid=8452
 

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RELEVANCY SCORE 106.8

Hi everyone
i recently purchased DELL N5010 INSPIRON, but now it give one problem. It is not run without AC power. and when i point the battery through mouse it show
"17% available (Plugged in, Not Charging).
and battry light flashing 4 times with orange light after a second. It is the bug or any hardware problem, becuase the bettery may be only 2 month old.
I search on the web, but found fake solution which is not applying to solve it.
If any one have a solution then i appreciated it before solving this one.
 
Thanks and Appreciated in Advace.
Haq Nawaz
 

A:Dell N5010 inspiron Battery (plugged in , not charging)

I had the same problem with my dell inspiron 5010. The problem is most likely with the connector on the back of the laptop. There are 3 type of connectors, +19.5v, ground and sense.
I resolved it by bending the pins towards outside leaving the center pin (sense) free.

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RELEVANCY SCORE 106.8

my new dell inspiron 13 battery is not charging despite the fact its plugged in with the power.  The Battery meter keeps giving 3% battery not charging. any help?

A:Dell INspiron 13 5000 series Battery not charging

Hi JSuboh,Thanks for posting.How new is your Dell Inspiron?  A battery that won't charge can be due to several factors.  If the battery is over a year old, if the power adapter is not charging, or if the motherboard has a bad charging circuit.If you have a "new" system, best thing would be to run system diagnostics by pressing F12 at startup, make a note of any errors, then give Tech Support a call.  You can contact them at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session at: http://dell.to/2v4snVm

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RELEVANCY SCORE 105.6

Last week, it became apparent that the battery in my Dell Inspiron 6000 was not charging: The battery light flashes yellow intermittently while the computer is plugged in (both while it is on and while it is off), and flashes orange if I unplug the AC Adapter. Here is what I've done:

1. Checked the Dell Quickset Battery Metter -- all the fields (total battery charge, primary, and secondary) were grayed out)
2. Checked my Power Management settings. It's set to activate a low battery "text only" alarm at 10% and to go into hybernation at the critical battery charge of 3%.
3. Checked the Power Meter -- The total power remaining is "Unknown." Under the batteries available, it says "not present."
4. Pressed the status button on the battery -- all lights lit up.
5. Ran Dell Diagnostic Express Test -- got the "Error Code 0F00:136C - IDE device failed. Blank media or no media is present in optical drive."
6. Ran Dell Diagnostic Symptom Tree and chose the symptom "System will not run off battery" -- All tests passed.
7. Ran the Dell Diagnostic Custom Test for the battery and the sensors -- All tests passed.
8. Downloaded the Inspiron 6000 BIOSFlash A09 and tried to run it -- Got the message "AC Adapter and battery must be plugged in before the system BIOS can be flashed" over and over again.

I have removed the battery, replaced it, etc. I don't want to buy another battery if it's not necessary. And I do... Read more

A:Dell Inspiron 6000 Battery Charging/BIOS Issues

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RELEVANCY SCORE 105.6

I have had my Dell laptop for almost two years now. I replaced the battery before the warranty expired (1 year?). The battery was working fine, but I was starting to have to jerry-rig the angle of the power cord in the socket to charge the battery. I purchased a knock-off AC adapter replacement. I started getting error messages almost immediately when booting up that cord might not be compatible with the laptop. As it was working, I didn't worry about it. The power light start flashing in a particular pattern then, which it has been doing for months (three fast orange flashes and one long white flash). Historically, a white light has meant "charged" and an orange light has meant low power. The AC adapter became increasingly less efficient in charging the battery until it ceased to charge it at all. I purchased the Dell AC adapter recommended for the newest version of my laptop model. There was no noticeable change. (I understand from Dell that the problem may have been that I purchased a 90W adapter, compatible with newer versions of this model, but that I should have purchased a 65W adapter as my laptop is older.) I returned that adapter to Dell and then purchased a re-furbished Dell 65W AC adapter through Amazon. Again, no noticeable change. The battery is taking absolutely no charge from these cords. As I remove the power cord from the socket, the computer instantly shuts down.

When I hover over the battery icon, it says the battery is 0% charged and that ... Read more

A:Dell Inspiron 1545 - Power cord not charging battery

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RELEVANCY SCORE 105.6

I have recently purchased a new Dell Inspiron 15 5578 2-in-1 Laptop. When I plugin the charger, the battery is only charging upto 60% and after that it says not charging.

I have tried to install the Dell Quickset software and changed the settings in battery management software and tried all the ways I found in forums. Still I am having the same issue.
Can anyone had the same issue & solved it.
Please help me to find out the solution for this.

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RELEVANCY SCORE 105.6

Well, the charger is plugged in, but it says not charging. This has happened twice. I would have thought bad battery or bad charger, except luckily the first time it occured right after buying a new hard drive. I did a hard reset on the battery and that worked.
Now, it has happened again. I tried the regular battery reset, but that did not work. I tried uninstalling device and reinstall..did not work either.
Oddly, what did work was the following:
I had about 38% battery left. I unplugged the power cord from both laptop and wall outlet.
I removed the batter. Computer went dead.
I wiped the battery connectors with a clean cloth several times.
I put the batter back in and turned the laptop on with battery only.
I plugged power cord into side of laptop, then into wall outlet.
Immediately, the laptop began charging again! 
I am not sure why this worked. Maybe some techy out there may know. When I tried the battery reset, I turned the computer off before taking out the battery. Then took it out. Plugged in laptop with power cord and powered it. Then shut down and placed battery in. I turned back on..but nothing...
It may have to do with having the laptop already on when taking out the battery, or placing back the power cord, or could just be the wiping the battery with cloth????

A:Battery plugged in, not charging...(found the fix that worked for my Dell Inspiron

Hi thelights007,
Please share the system model and the operating system installed. The error 'plugged in not charging' can be caused due to various reasons such as faulty adapter or faulty charging board.
You may try below mentioned steps which may help in fixing the issue. Steps to perform Flea Power are:

Power off the system. 
Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer.
Disconnect the AC Adapter and remove the battery from it.
Press and hold the power button for 20 to 30 seconds to release the residual charge from the laptop.
Reconnect the battery and the AC Adapter.
Once the system is powered on and booted properly, re-seat the battery. Check if you still get the error or not.
Boot the system to BIOS, tapping the F2 key on the Dell logo screen when you power on the system.
Press F9 key to load BIOS defaults. Once done, press F10 key to save and exit. System will restart. Check if the error is still there.
Try and wiggle the AC Adapter cable and check if that makes a difference.

If it still doesn't work, parts replacement may be required.
Hope this helps. Please share the findings.

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RELEVANCY SCORE 105.6

I have had my Dell Inspiron 5520 Laptop since late 2012. It has been a great computer, and although I have recently upgraded to a new Dell laptop, I still use my 5520 for writing and entertainment purposes. The only reason I upgraded at all was because I had a hard drive go bad and didn't realize that it was only the hard drive at the time. I restored the computer with a different version of Windows 7 after I replaced the drive and everything is working great - except the battery charging. It is sporadic. What happens is I plug in the charging cord at times, the computer detects it for a second or two, and then it no longer charges. I ran a complete PC health check and it showed everything is working properly and the battery is healthy, but it did not detect it being plugged in even when it was. I also flashed the BIOS, and it had no real affect on the charging issue. WHAT DID WORK was shutting down the computer, removing the battery, and pressing the power button for 30 seconds and reinstalling the battery. After I do that, it does detect the charging cord is connected and the battery charges properly - but only for a week or two, and then I usually have to do it all over again. Any thoughts? Is my battery going? Charging cord? Any other thoughts? It's not a HUGE deal that this is happening. I love this computer. If I can correct the problem, I will. Thanks!

PS - The original dell software had a feature that I could set that ran the battery up and down even while pl... Read more

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RELEVANCY SCORE 105.2

Over the last 2 days I have been having a problem as indicated in the title of this post. The fault has rectified itself 3 times, but again today, it is back to "battery plugged in, not charging." As I am running the laptop (Windows Vista Home Premium; 32 bit) on the adapter without problems, I assume that the adapter itself may not be faulty.
I also have a Dell Inspiron 630M laptop running Windows 7.  Can I safely use that adapter with the Vista laptop, without causing damage to the Vista ?  If it is safe to do so, and the battery on the Vista starts charging, then it would indicate that the Vista adapter/charger has some kind of fault.
Hoping someone can give me some guidance. Thanks.

A:Dell Inspiron 1545 laptop. Battery plugged in not charging. Can I use adapter from a Dell Inspiron 630M laptop ?

If the adapter has the same plug and the same or higher power rating, you can swap them.
Check to see whether the 1545 recognizes the AC adapter or whether it shows unknown (F2 at powerup).  If it shows unknown with two different adapters, you have a bad power jack or a bad mainboard.

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RELEVANCY SCORE 103.2

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 102.4

Just bought this model a month ago. At first, I thought there isn't any LED Indicator in this model for charging/ HDD activity modulation but later when I saw the guide, I noticed an indicator just below the touchpad. But, the catch is that it isn't glowing at all. Even while charging, I tried the hotkey combination (Fn + H) to toggle that light but to no avail. Any idea as to how to activate this light?

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RELEVANCY SCORE 99.6

My Dell laptop will charge and operate for several hours off a new 6000 MAh battery but the icon in the tray inidcates that it is always on line power. Although both the CD and floppy drive work when installed in a bay the system not indicate that they are present. I have updated the bios from Dell but that does not help. Any ideas would be appreciated.

Jerry
 

A:Dell Inspiron 3500 charges and runs on battery but cannot find battery or bay devices

Still under warranty, isn't it? Call Dell for a repair trip.
 

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RELEVANCY SCORE 99.6

Hello,
I've been looking around for a battery extender for an adapter with output 6.7A, 19.5Volts -- 130Watts.
No luck so far, as most of the items I found had max 5A output.
Does anyone know of a solution to carrying extra juice on the go for the inspiron 7559? Any advice would be greatly appreciated.

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RELEVANCY SCORE 99.6

Hi there,

I'm having dell inspiron 3521 laptop. My battery is 4 cell (40WAh) and recently it was permanently failed. So, i decided to replace it with new one. The question is if i replace my 4 cell battery with 6 cell battery, will it leads to any problems? Can some one please help me to resolve this.
Thanks in advance.

A:What will happen when i replace my dell 40WAh battery with 60WAh battery for Inspiron 3521?

As long as the battery is otherwise compatible -- and you realize it will increase the weight AND the size of the notebook (while the 4-cell likely fits entirely inside the system, the 6-cell will protrude from the back of the system), you will be fine.  There's also a big reason (safety among them) why OEM batteries cost more than third-party knockoff units, if that's a consideration.

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RELEVANCY SCORE 99.6

As the title says.

My battery is 100% charged, when i disconnect the power lead after 30 seconds or so my laptop powers off.

I bought a new battery today charged it to 100% and it does the same thing
Any ideas please

A:Dell Inspiron 7720 Laptop - Battery 100%, turns off when not plugged in, have tried new battery

harrrrrrry.Cable LooseIf you have a cable that is loose, try removing the cable and reconnecting it and make sure it is firmly in place.If the cable is still loose, check for any bent or broken pins or damage to the connector or cable.If there is damage to the cable that is causing it to become loose, the adapter and or cable will have to be replaced.Check the BatteryRight-click the battery icon in the lower right-hand corner, then click Dell Extended Battery Life Options. If this option is not available, proceed to Step 2. Click the Battery Health tab. Make note of the message on the page, when the battery shows as "This battery is performing normally", then the battery is performing as it should.Make sure your bios is updated. You can also run the diags. click the link below.http://dell.to/2k3NUrHTo run a full diagnostic on your computer, go to the Dell PC Diagnostics page, click the Advanced tab and click Run Diagnostic. Uninstalling & installing the Battery DriverIf the above steps don’t resolve and you might need to uninstall the battery driver, and then restart your computer. Follow these steps:Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.Double-click Batteries.Right-click Microsoft ACPI-Compliant Con... Read more

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RELEVANCY SCORE 98.4

I've been struggling with my Dell Inspiron 1525 laptop for some time now. My rechargeable Li-ion battery (11.1V, 7200mAh) will not charge. It is stuck at "idle status" with 0% charged...

Could somebody please help me? I have Vista Home Premium, Service Pack 2, 32-bit operating system. At this point, I am desperate.


I appreciate any help I can get. I just don't know what to do...

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RELEVANCY SCORE 98

Hey there,
I've been using my upgraded Inpiron 17R SE happily for a couple of years by now. I've even gone as far as buying an 128GB SSD to futureproof it. This is the only drive - besides the DVD drive - currently present in the laptop. However I've had an issue for quite a while:
Whenever I try to boot the Laptop only using the Battery (even fully charged) it Posts then loads Windows and turns of just before the Login-Screen (I can't see it). When I proceed to turn it back on, it Posts then beeps and says that there is a Real Time Clock Error and gives me the option to proceed booting or to enter Setup.
This however doesn't occur when using the Power-Brick. Moreover it isn't always the case. Sometimes the Laptop boots and works fine just using the battery, but then upon opening a Programm (while under battery-power) it shuts of and gives the same error message again. If it decides to work the battery still lasts for 2-2.5 hours.
I'm really confused to what the problem is. It could be a power delivery problem, but it's still the original battery and laptop with only the HDD changed to a SSD.
I'm aware of it being a rather old machine, but selling it is my only hope for getting a new laptop for college, but I can't sell it in this state. 
I'm at a lost and really really sad because of this issue. I'm sorry for any typos or grammar mistakes, I'm a non native english speaker.

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RELEVANCY SCORE 97.6

A few days ago, I upgraded my HP Pavillion from Windows 8 to Windows 10. After the download, my laptop was entirely dead so I charged it. My laptop worked completely fine before the download. The next day, I noticed my laptop wont charge. The status of the battery says ?plugged in, not charging?. I shut down my computer and restarted it with the same result. I then searched the HP forums and uninstalled the driver and again, restarted my computer. This didn?t work either. I tried different wall sockets and even attempted to take out the battery but the back cover of my laptop wont come off. I called HP Support and the gentleman on the line was extremely rude to me. I couldn?t understand his thick accent and I had a hard time understanding my case number, as I am dyslexic, and he seemed to get irritated when I asked him to speak slower. He spoke very slowly and told me that I was stupid. Frustrated, I hung up. My problem is still not solved and I am confined to the wall and I cant unplug my laptop without it shutting down on me. Please Help!

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RELEVANCY SCORE 97.6

I just recently reset my whole HP laptop and I notice that my battery status is still low so I clicked on it and it says 0% available plug in , not charging. I don't know what to do with the problem.

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RELEVANCY SCORE 96

This new Dell Inspiron 11 3147 just arrived today.
The AC Adapter is "plugged in" but the battery is "not charging."
I've looked all over for help for this, Dell Diagnostic has found no problem, and I've had trouble getting a hold of customer service. The most commonly suggested idea has been to uninstall and reinstall the Microsoft ACPI Complian Control Method Battery driver, which I have done.
The only thing I haven't messed with is the battery itself, which doesn't seem to be accessible without damaging the back, which is screwed on and secured well.
Any idea what's wrong?

A:Dell Inspiron 11 3147 Battery "Not Charging"

Update to my below post:
One day later, after the battery fully charged and all was well, I come back and it is back to the message "plugged in, not charging". I might see if reflashing the bios and rebooting will work again.
My original post on Dec 8, 2014:
I had this problem until this morning. In short, I updated the bios to Version A03,A03 (released Dec 2, 2014). Before that I did all the googling and messing about without success. Here's what to do:
1. Run "My Dell". You can access this by type Ctrl-Esc and then type in "My Dell" and clicking on the "My Dell" icon that comes up.
2. Click on the green "Drivers and Updates" panel. This should open a product support browser window.
3. Scroll down to the bottom beneath the section that says "These drivers match your selections" and click on the arrow next to "Bios"
4. Click on "Download file". Close all your other applications and run the file and follow the prompts. It will reboot for you at the end and the problem should be solved.
Good luck!
Ben
Version A03,A03

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RELEVANCY SCORE 95.6

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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RELEVANCY SCORE 95.2

Hey, I really need help. I'm having problems with my laptop. It's a dell inspiron 7559 and was bought around January. Recently I have seen that the battery has no longer been as hot as it used to be when I first started using it. Along with the sleeve on the tip of the screen power adapter (below the part where the adapter lights up) has started to come off, exposing the wires. The battery has continually dropped down its percentage rate ever since I bought it, and it won't go back up. It is currently at 0% battery life and it says when you highlight over the battery icon ( plugged in, not charging). It also happens to show the BIO setup when I start the computer and shows that the batteries wattage and type cannot be determined. In the BIOS setup, the ac adapter type is unknown. The battery has not been through any harsh conditions along with the laptop. I have tried removing the battery, starting up the computer with the ac adapter (which is 130 watts), then adding the battery back, and ac adapter, then turning it on, but it had no effects. If I remove my ac adapter while my computer is on ,it instantly turns off. If someone can support me with this issue, it would be gladly appreciated. Thanks.

A:Laptop battery not charging, battery not identified, 0% battery life

It sounds likely the charge circuit on the mainboard is damaged.  Contact Dell to have the mainboard replaced under warranty.

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RELEVANCY SCORE 95.2

I have a Dell inspiron 15 M5010 and i recently bought a new battery. It's not a Dell battery but a Ninja Battery. As i started charging it i noticed it doesn't charge. I thought it was a defective battery so the company sent me a new one. It didn't make a difference.
Is it my AC Adapter? or because i need a Dell battery? I tried everything except update the BIOS because it needs at least 10% battery to run. Sadly i have 5%. Please help. 

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RELEVANCY SCORE 92.8

I own an HP Pavilion 13-a006na x360 Its around 13 months old, never had a problem. Running Win10 64bitA few days ago I unplugged from the mains to move the laptop and it went off. Plugged back in and noticed that the battery wasn't charging. I've tried different chargers, kids have HP too, nothing changes it. All 3 chargers tried charge their laptops fine.When I cursor over the battery, i get '11%..plugged in..battery not charging'From other posts I've tried uninstalling MS AC Adaptor and MS ACPI-Compliant Control Method Battery', then rebooted and scanned for new hardware. Still the same. (I can't do the full test by removing the battery as its a sealed unit).I've completed the HP Support Assistant Battery Test - shows everything is fine When plugged into the mains it works fine, as soon as the AC adaptor is removed it will turn off immediately and will not switch on unless the AC is connected My HP laptop/tablet convertible is not a tiny desktop!Does anyone have any ideas how to resolve this please? Many thanks, Steve 

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RELEVANCY SCORE 92.8

I own an HP Pavilion 13-a006na x360 Its around 13 months old, never had a problem. Running Win10 64bitA few days ago I unplugged from the mains to move the laptop and it went off. Plugged back in and noticed that the battery wasn't charging. I've tried different chargers, kids have HP too, nothing changes it. All 3 chargers tried charge their laptops fine.When I cursor over the battery, i get '11%..plugged in..battery not charging'From other posts I've tried uninstalling MS AC Adaptor and MS ACPI-Compliant Control Method Battery', then rebooted and scanned for new hardware. Still the same. (I can't do the full test by removing the battery as its a sealed unit).I've completed the HP Support Assistant Battery Test - shows everything is fine When plugged into the mains it works fine, as soon as the AC adaptor is removed it will turn off immediately and will not switch on unless the AC is connected My HP laptop/tablet convertible is not a tiny desktop!Does anyone have any ideas how to resolve this please? Many thanks, Steve 

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RELEVANCY SCORE 92.8

 I own an HP Pavilion 13-a006na x360 Its around 13 months old, never had a problem. Running Win10 64bitA few days ago I unplugged from the mains to move the laptop and it went off. Plugged back in and noticed that the battery wasn't charging. I've tried different chargers, kids have HP too, nothing changes it. All 3 chargers tried charge their laptops fine.When I cursor over the battery, i get '11%..plugged in..battery not charging'From other posts I've tried uninstalling MS AC Adaptor and MS ACPI-Compliant Control Method Battery', then rebooted and scanned for new hardware. Still the same. (I can't do the full test by removing the battery as its a sealed unit).I've completed the HP Support Assistant Battery Test - shows everything is fine When plugged into the mains it works fine, as soon as the AC adaptor is removed it will turn off immediately and will not switch on unless the AC is connected My HP laptop/tablet convertible is not a tiny desktop!Does anyone have any ideas how to resolve this please? Many thanks, Steve

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RELEVANCY SCORE 92

I'm not very good with computer stuff. I know ctrl+alt+delete and other teensy things but I don't know how to fix this. I left my T400 on for four days while I was on vacation, but  I didn't have it plugged in. I came back yesterday and tried to plug in my laptop because I need it for work, and when I plugged it in and started it up the battery in the start menu showed it was charging. Unlike most people mine says it is charging, but never goes past 0%. Even after letting it charge for almost 20 hours it's still stuck at 0%. Unrelated, but I noticed my computer isn't automatically connecting to my home wifi anymore like it used to, and a lot of my settings are reset. Are these issues related? What most important is my battery. It shows it's in good health on the power manager. I just don't know what to do. Help? I don't know if I provided enough information. Let me know if you need anything else. Thank you!

A:Battery 'Plugged in, Charging' but stuck at 0%

A completely drained battery will take a while for the controller to re-initialize. 20 hours seems a bit too long, but you might want to wait a while longer.Check under Power Manager's battery tab. If the wattage number is greater than 0, then power is flowing into the battery.
 
EDIT: The settings getting reset might be the CMOS battery running out. If the system time resets with both the AC and battery unplugged, then you'll need to replace the CMOS battery.

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RELEVANCY SCORE 91.2

My battery light is flashing red and the battery icon says that my charger is plugged in but not charging. So when I unplug my laptop it automatically dies. It's been like this for a couple of days and i've tried to just see if it'll go away but nothings happening.
I've only had this laptop for about 2 months.
Is there anything I can do w/o having to buy a new battery?

A:Inspiron 14z Battery Plugged In but not Charging

Hi nessar12 ,
Welcome to the Community.
i would like to inform you that this issue can be resolved by downloading the latest BIOS. In case that doesn't solve the issue there might be a problem with the motherboard. Please download and flash the latest BIOS.
http://tinyurl.com/cas8sy3
Please respond in case you need any further assistance or clarification.
Glad to help!
Abhishek Banerjee
Social Outreach Professional

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RELEVANCY SCORE 91.2

I just purchased a new battery for my Dell Inspiron 1525, and it will not charge.  I followed the instructions on the battery package.  Tried to do the update in a Dell post from 2012 and am told my laptop is no longer supported.  Any suggestions? The laptop still works fine otherwise.  

A:NEW Battery not charging on Inspiron 1525

Is the AC adapter recognized or does it show "unknown"?  F2 at powerup to check.

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RELEVANCY SCORE 91.2

My Inspiron is running on the ac adaptor.  The battery icon contains the plug symbol which should mean that it is being charged, but the capacity is indicated as 4% - 'Plugged in not charging'. The battery is new, so presumably the last one was not at the end of its life!!
 
Any ideas? -thanks Bob Bottomley

A:Inspiron 1545 battery not charging

The video gives you an idea how Dell's power adapter work in connection with the laptop
The power jack of an inspiron 1545 is located on a separate smaller board.

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RELEVANCY SCORE 91.2

I am currently receiving the - Your battery is temporarily disabled error message

Having googled this it would appear to be resolvable by updating the bios

However the battery is currently below 10% so the system won't let me update the bios, it have tried using /forceit from cmd (opened as admin) however this doesn't change anything.

Is there any solution?

A:Inspiron 7537 - Battery Not Charging

ttt

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RELEVANCY SCORE 91.2

My charger broke and I accidentally bought a new one that wasn't compatible resulting in the battery being "plugged in but not charging" (I think it was a Insignia Universal 90W). I used the Insignia charger for a bit before replacing it with a Targus 90W Universal.
Even with the new, Targus 90W Universal it's plugged in but not charging. Actually, what it now says is "0% 1 minute to full charge".
I ran a Diagnostic Scan using the Dell website and got back: "Microsoft ACPI-Compliant Control Method Battery - Battery Life Test - Failed"
Went to see if there were any drivers that needed updating and that resulted in "BIOS| Dell Inspiron 3531 System BIOS" needing updating, but "manual installation required". When I tried manually installing a pop-up said, "The battery must be charged above 10% before the system BIOS can be flashed".

What should I try next? Thanks in advance!

A:Battery not charging & at 0% - Inspiron 3531

First thing you must do is try a new OEM Dell AC adapter.  If that doesn't solve the problem, replace the DC jack:
www.parts-people.com/index.php
And if that doesn't solve the problem, replace the mainboard.

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RELEVANCY SCORE 90.8

I have a thinkpad t430s and I bought a new supposedly oem lenovo 43 ultrabay battery. When I insert the battery it is recognized that a battery was plugged in but it stays at 0%. I've tried all different combinations of reinserting it before and after reboots turning on and off the ultrabay in the bios. The CD / DVD ultrabay drive works fine, although since the connectors inside are totaly different I doubt that is relevant info.What is the best way for me to figure out if the problem is this battery or the laptop? Or could it be a software issue... any help would be hugely appreciated. One of the main reasons I acquired this laptop was the use of the ultrabay batteries.Thanks

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RELEVANCY SCORE 90.8

hi there.              I have Ideapad S510p laptop with Windows 10 Pro. The battery of the laptop was working fine but some weeks ago when laptop was idle and battery got drained to 0% and laptop got shut down as battery got totally drained then after that i started laptop & tried to charge battery, it won't charge. It shows 1% and charging but it won't go any further for hours and after some hours it would show notification pop up that its battery has gone to 0%. yes the battery is old but it should show only 1%. Why is it doing that? any solution to this? Also what can i do to caliberate new battery and that it shows correct time and notifications? Please help me with this.

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RELEVANCY SCORE 90.4

Computer works fine with battey and AC, but the battery status, on the battery meter (Fn-F3) does not show anything? I have went to control/power options/power meter, it shows battery not present??? When disconnecting the AC the plug icon stay in the task bar! Any ideas how to get battery status back working.

A:No battery status, Dell E1505

Welcome to TSF....

You did not mention if you purchased a new battery that was not an OEM for the laptop. Some manufacturers like Dell have special circuits in the battery that make it put a battery level up and the replacement battery does not have that circuitry.

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