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Diagnosing Hardware without Operating System Present?

Q: Diagnosing Hardware without Operating System Present?

Edited Update: Since I never have owned a Dell or ever worked on one I was not aware of their built-in partition for hard ware diagnostics. As the system boot ups up just keep tapping F12. it ran all tests and everything passed -- except the Western Digital hard drive. It failed both the Short and Long DST. Now for the joy of putting in a new drive in system that is about the size of my car's glove compartment. :/
Can this be done? Here is the issue: My sister brought me her Dell Inspiron streamline 660S (manufactured 2012) and told me that her operating system has totally disappeared. Dell told her it was due to a virus and that the hard drive was probably damaged and she needed a new one. Her company's IT department did a diagnostics and said the operating system was not present.

When I started the computer up, it went to a blue screen and said there was an error with nostkrnl.exe (parts corrupt or missing) and error 0x0000185 which is a very serious issue.

It gave me 3 options:

Enter to try again
F8 to enter set-up
Esc for UEFI Firmware.

The first is a no go and the F8 is also not possible. Under the UEFI the system's BIOS is keeping the date and time correct but nothing else can be done.

The system was installed with Windows 8 and was a gift from her fiance. There was no Windows installation disk that came with it but she will be sending me the disc with drivers and utilities.

6 months ago she updated to Windows 8.1 and had no issues until 3 weeks ago. So...

1. Its a possibility a virus/trojan corrupted the OS.
2. A recent Windows update might have caused the problem.
2. Its a strong possibility that the hard drive crashed but I don't know for sure.

So as my subject line has asked is there a way to diagnose this system, particularly, the hard drive in any way? Can I do it via Linux and if so what distro and any tutorials you can direct me to so I can see how it is done?

Thanks.

RELEVANCY SCORE 200
Preferred Solution: Diagnosing Hardware without Operating System Present?

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Diagnosing Hardware without Operating System Present?

This is a bit confusing... You know that the original hard drive is bad, right? Can you replace it and install Windows fresh?

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RELEVANCY SCORE 68

Older computer running windos millenium edition- wont run microsoft malicious software removal tool, wont run spybot search and destroy- upon trying to run it says its loading, with a progress bar and gets to 99% or with 1 bar left before it should open but then doesnt, ultimately end up having to ctrl+alt+delete and end the process.cant seem to start computer in safe mode, even when i do select for it to run that way.unable to download/upload attachments in hotmail, and get a weird popup saying "downloading files" from login.live.other weird thing is prior to downloading and trying to run both the malicious software removal tool and SS&D internet pages closed fine- now they are totally lagged, closing like a curtain down the screen.here is a HJT log, i hope its ok that i post it here...if i am posting in the wrong category i sincerely apologize.otherwise, i appreciate any and all help and insight.(i am posting this from a different computer.)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 14:12:14, on 03/03/2010Platform: Windows ME (Win9x 4.90.3000)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINDOWS\SYSTEM\KERNEL32.DLLC:\WINDOWS\SYSTEM\MSGSRV32.EXEC:\WINDOWS\SYSTEM\mmtask.tskC:\WINDOWS\SYSTEM\MPREXE.EXEC:\WINDOWS\SYSTEM\MSTASK.EXEC:\WINDOWS\SYSTEM\KB918547\KB918547.EXEC:\WINDOWS\EXPLORER.EXEC:\WINDOWS�... Read more

A:Unsure if virus is present? Help diagnosing HJT log

Hey guys, if anyone is able to provide any tips that would be great.also, it seems like i am unable to remove messenger plus! and i am wondering if this could be part of the problem?when i try to uninstall it i get a message saying that it wasnt installed properly and to download and reinstall..even though it is listed in the add/remove programs. after closing message the website for messenger plus auto opens.i really appreciate any help, or even a response that no one is able to help.i realize there are millions of people asking for help each day, so that it is required that i be patient, so i will do that, just noticed that quite a few people did see the post, but had nothing to respond.

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RELEVANCY SCORE 62.4

I am upgrading my MOBO, CPU, Ram etc. and going from 98se to XP pro. How does this procedure sound?

Back up files to D:\ drive, then format C:\ drive.
Re-build computer. Leave printer, scanner and
USB peripherals disconnected.
On first startup go into the BIOS, check settings
and make sure CD Rom is set as 1st boot drive.
Restart computer with xp pro cd in cd rom drive,
and follow setup instructions.
Install SP2
Install MOBO drivers then other hardware drivers.
Load programs.

Any advice will be appreciated.
Thanks.
 

A:Upgrading Hardware & Operating System

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RELEVANCY SCORE 61.6

I recently upgraded my system's graphics card and processor to an FX 6300 with an R7 250X. I had some issues with my old OS, so I upgraded to Windows 8.1 Pro.

After these upgrades, I'm now getting various different BSOD's (Blue screen of death) upon boot and while using the machine. For example, NTFS_FileSystem_Error, Kernel_security_check_failure and several more which I cannot remember off the top of my head.

In addition to that, I get error messages on start-up for various different programs, sometimes Google Chrome fails to launch, and I'm unable to use any of the Windows Metro apps - they simply launch and then crash.
Iv'e got all the latest drivers, I've ran an HHD check within windows, and a RAM test using memtest86 and nothing abnormal was found. I can play games when I'm not getting BSOD's at solid FPS, which shows me that all of my new hardware is not at fault.
It's getting to the stage where I'm considering downgrading to Windows 7 again.

I'd appreciate any help that I can get on this. Thanks in advance. I can post anything else that would help you guys out with troubleshooting.

**System Specifications:**
Gigabyte GA-73LMT USB3 Motherboard.
AMD FX 6300 Hex-Core @ 3.5 Ghz.
Windows 8.1 Pro.
Sapphire R7 250X 1GB GDDR3.
8GB Corsair RAM (2x4)
Seagate Barracuda 1TB HDD.
Generic 500Watt PSU (Maybe the cause...)

A:BSOD's After Hardware & Operating System Upgrade

Hi, and welcome to TSF.

Please follow the instructions here >> Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista and post back with the requested information.

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RELEVANCY SCORE 61.2

I'm not sure if this is in the right place because my problem covers many areas it seems so I apologize if I'm in the wrong place.
Yesterday morning my boyfriend gave my his old graphics card, a GTX 760, I made sure everything was compatible with my hardware before installing it. I uninstalled my AMD drivers, I had an AMD r7 250x, and shut my computer down, popped it open, and carefully changed the cards. I made sure not to knock anything or any cables, put it back together and booted it up.
I got a screen with a frown face, im not sure if this is the BSOD on Windows 10, I only had Windows 10 for a couple days, and it restarted my computer. I tried switching the graphics cards back thinking that was the problem but once I turned my computer on it said it couldn't find the operating system, I've gotten a handful of errors since then, most have to do with not having a proper boot device or not being able to find the operating system.
Here are the things I've tried:
Using a Windows 7 install disk
Using an old backup restore disk I made when I had Windows 7
Creating a restore drive on another Windows 10 computer on a USB
Unplugging, leaving it for a little bit 10-15 min, and plugging it back in
Changing the graphics cards
Opened up the computer to double check the wires, all is plugged the way it's supposed to be
Upon going into my BIOS menu, I discovered it is reading that my hard drive is connected but it wasn't in the boot priority list, so to fix that I disabled all boot pr... Read more

A:Computer can't find operating system after hardware change?

I should add, the USB recovery drive got me to the point where it gave me restoral options but it said that I could not restore because I was missing a drive partition, and when I tried to run the check disk command but that failed. I can no longer get to those options from the USB, it only worked once. It

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RELEVANCY SCORE 58.8

I recently upgraded my system with an Athlon 64 3500+, Asus A8V mobo, 1GB Corsair memory and an Enermax 470W ps, and am very pleased with the performance, (overclocked 10% to 2.4Ghz using Asus "AI Oveclocking" feature) and have had no problems until the other day when the computer suddenly and unexpectedly shut down and would/will not reboot.

When trying to reboot, i was receiving the message "system failed cpu test" (Asus "Vocal POST messages" feature) and will not allow me access to the cmos. I was able to locate a known good cpu to install and recheck, but it made no difference. Reseting the cmos also didn't help. As of now, the system will not power up at all.

My question is how can I determine wether the it's the mobo or ps that's the problem. I'm suspecting the board, but I would like to be 100% sure before I take it back to where I bought it. I don't have access to a spare ps or mobo.

Any help or ideas will be appreciated.
 

A:Diagnosing hardware problem

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RELEVANCY SCORE 58.8

Hi everyone, this is my first post on techspot so be nice

My problem is that i started my pc up earlier today and i was prompted with a bios screen asking if i wanted to boot windows normally, safe mode, or from last known good configuration. I chose last known good configuration. My pc then restarted and nothing displayed on the monitor, so i turned it off and back on, and nothing displayed again. Anyways im at the point where no matter how many times i try the display will not show. The pc sounds as though it starts up but wont load the bios screen.

I have tried 2 motherboards, switching over all the components, thinking it was a faulty motherboard eventhough it had worked the previous day. I get the exact same problem with this motherboard too! I have disconnected all the drives and i still get the same problem.

My PSU is an antec 500w which is only several weeks old so i wouldnt say it was a problem with it not supplying enough power to the motherboard.

The motherboard does not beep at all either! So i have no way of finding out whats wrong with it. I have left it unpowered and removed the bios battery several times but no change.

Also, my dvd rom will not open whilst connected to either motherboard, it will only open when i remove the IDE cable and run it only with power. The computer doesnt even show anything with the dvd drive disconnected either.

I have also tried reinstalling the ram but if it was the ram then the motherboard would beep? right?... Read more

A:Need Help Diagnosing A Hardware Fault On My PC

It looks to me that you have done a very thorough job of fault diagnosis and i agree with your conclusion that the fault could well be with the CPU.
 

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RELEVANCY SCORE 58

Several months ago I began getting WinXP's blue screens of death. They were all different error messages, which was confusing. I figured it was just typical infrequent software glitches. Then it started happening much more often. After checking all of my software again and again, it finally dawned on me that maybe it was a hardware problem. So I checked the temperatures. My processor was running hot at around 65C! Not good.

It turns out that my CPU heatsink fins were totally clogged. I removed it, cleaned it, and reinstalled it. My CPU went down to around 35C. Much better. My PC worked perfectly...for about two weeks. Then it began freezing up in random spots. Sometimes during normal operation. Sometimes while booting. Then it started freezing at the post screen. Then at the logo screen. It would even freeze while I was accessing the BIOS.

And now it won't even get that far. I turn on my PC, the fans start up, the DVD drive spins, the hard drive makes a brief noise. Then, nothing. My monitor is blank. Not black. Blank. No signal whatsoever. I checked my RAM (on another machine). I switched my GPU. I reset my CMOS. None of it helped.

Did I fry my processor? Or could it be a motherboard or power supply malfunction? I have no idea how to diagnose this issue and was hoping someone here could help me narrow down the possibilities before I make any replacement purchase(s).
 

A:Solved: Need help diagnosing hardware problem

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RELEVANCY SCORE 56.8

Hi! It's my first time posting here and I'm currently confused as to what exact hardware problems have caused my desktop to repeatedly freeze and shutdown.

My specs are as follows:
CPU: Intel i7 920
GPU: Nividia Geforce GTX 660 Ti
Hard Drives: 1. Corsair Force GS 240GB SSD (For OS and Games) 2. A Seagate ST31000528AS HDD (For Storage and misc. data)

My computer has been suffering constant freezes and forced reboots the past two months and I've had no idea whats causing it. The computer mainly freezes when I startup my computer - often freezing immediately after logging in. It should also be noted that the computer freezes and does not display a BSOD. A characteristic of the freezing is that the CPU fans get extra loud and just stays at that volume, however upon checking the CPU it's not actually overheating at all. As such I'm lead to believe it might not be a CPU problem, but more of a harddrive problem - specifically since I run two hard drives at the same time.

The problem is that I've run tests for both CPU and Hard drive and they both report to be working perfectly. I used the Seagate Seatools to scan for errors on both my hard drives and they both passed a full test. I also stress loaded my CPU with the HotCPU program, and my system worked perfectly fine. My computer also runs perfectly during safe mode, which is perplexing.

When I do get my computer to work, I'm able to run high performance games - eg. Heroes of the Storm (Ultra),... Read more

A:Diagnosing Hardware Problem - Motherboard or Hard Drive?

What is the make and model of your power supply and your motherboard?
Have you done any Overclocking?
Are all updates done and drivers updated?
Have you tried to run the computer with just the SSD (your OS hard drive) to see if the problem persists?
 

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RELEVANCY SCORE 56

Hi,
My system was recently infected which got cleaned a week ago. But looks like it did not get cleaned completely as ESET antivirus caught the folowing trojan as per the log

Operating memory a variant of Win32/Olmasco.AD trojan
This was not caught by AntiMalware or Spybot or Symantec. But anyways , EST is not able to clean it.
So I tried to run TDSSKiller but that doesnt start . I tried multiple versions of TDSSKiller but none started. I even ran Rkill and the restarted the machine and again tried to run TDSSKiller but it doesnt work .

This is causing the redirect of websites in my browser. Also when I start the computer , I can see 2-3 batch program run (black windows) and then the window closes.
Can anybody pls help what needs to be done to remove this type of trojan

Thanks in advance.

A:Win32/olmasco.AD trojan present in Operating memory

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the t... Read more

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RELEVANCY SCORE 54.8

Hi, I'm in need of figuring out if my laptop was infected by a trojan, the operating system went kapoot and i need to reinstall it, or if its hardware failure. I used it last night and my AVG caught a "small trojan horse" called cryptbase.dll and after removing it i believe is where it began. My computer restarted and ended up starting up with the acer splash with me able to click f2 for setup. But f8 doesn't work and causes a long beeping noise if i leave it alone it goes to a black screen with a underscore blinking at the top left. i've done some research but, im unsure which route to take without taking some advice for my own laptop. My laptop is a Acer Aspire 5741-3541, Windows 7,intel core i5-450 processor, 4 GB DDR memory, 500 GB HDD. if you need more information please ask because im unsure with what is needed to fix the problem. The solutions i've heard is reinstalling windows 7, or it might be a HDD problem. Thank you.

A:Unsure if virus, operating system problem, or hardware problem

Let ma ask someone to look here.

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RELEVANCY SCORE 54

Hi Great day.

I am using an asus eeepc900 with winxp sp2. I have a problem that a certain safely remove icon does not go away with or without a flash drive. is it a virus?

also i turned off system restore and did a scan. avg free saw nothing also trend housecall saw nothing.

One more thing, I cannot restart with safe mode, if i try it stops with the mud (or similarly named) file. It just restarts again and again.

Please help.

Grazie!

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 6:25:47 PM, on 4/11/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\Microsoft Office\Office1... Read more

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RELEVANCY SCORE 54

My touchpad stopped working. The mouse properties shows no hardware (Mouse Properties -> Hardware tab has no devices listed). When I go to Device Manager, there is no ?Mice and other pointing devices?. In settings, there is no Touchpad, only Mouse. Changing the Scheme in Mouse Pptions made it appear once when I first started having the issue, but then it stopped working again. It works with a USB mouse but it doesn?t seem to recognize the touchpad anymore. I downloaded the driver but that didn?t fix it. Selecting the Enable/Disable function key on the keyboard doesn?t fix it either. I?m not sure if it?s related, but I had my motherboard replaced a few months ago, although the mouse was working ok for about a month or two.  I went to the Best Buy where I bought it because it was still under warranty at the time and they shipped it to Lenovo for repair. Now the warranty is up. Any suggestions on what to do? Yoga 710-14IKB 80V4, Windows 10

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RELEVANCY SCORE 53.2

I got a virus so i replaced the hard drive . when i try to install the windows 7[ from the factory] it would closes every 15 minutes. Ok I finished took time but it kind of worked . Problem if my computer closes or if i close it. it will not restart . unless i push the power bottom on, crash the computer, by removing the battery and power cable , wait at least 4 hours, then it will restart and work ok. everything works, but it has trouble downloading some larger files what are reasons a computer will not start the fan works and one indicator light works but it would sit all day and do nothing .I had a business and 4 computers came down sick at the same time but they had different operating systems so they react differently this is the only one i have saved i tried changing the hard drive in two others but i can not restart them what part of the computer tell it to turn on ? thankyou very much
 

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RELEVANCY SCORE 52.4

Hey all! I am pretty new to this kind of Win7 issues, so I hope some of you will be able to help. Story goes...

After few hours of gaming the computer died. (It happened right after switching keyboards.) Now, on every setup BIOS(?) comes up with list of options (F2 enter BIOS, F11 boot options, F6 Flash etc.). After that a black screen with error message comes up: Missing Operating System.

I tried rebooting from USB (since I have no disk-drive) and I keep on getting the answer: Error Loading Operating System.

Any ideas?

Thx
 

A:Missing Operating System/Error Loading Operating System

All unlikely, but possible - (a) your HDD died. (b) your bios became corrupted (c) your HDD boot sector became corrupted (d) your HDD partition is corrupted.

Does the drive spin up when you switch on (feel it)?
Check the bios to see if the HDD is reported correctly and is at the top of the boot order.
Find a bootable CD - an OS installer, or create Easeus partition manager bootable CD http://www.partition-tool.com/personal.htm and boot from it. What does the HDD look like with Easueus?
 

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RELEVANCY SCORE 51.6

Safely Remove Hardware icon is present. Will not display popup "Safe to Remove Hardware"

It's got me stumped. I have the safe to remove icon present in my notification area, both when I hide some icons and when I choose to show all the icons.

When I plug in either a usb flash drive, or an external usb hard drive and I want to eject it, I can right click the icon and see the drive. Then I click Eject (whichever drive is plugged in). I used to get the Safe to Remove Hardware popup, but now I don't.

So far I have been able to remove and reinsert the drives after clicking remove it and have not gotten any error message.

I followed the tips in the tutorial thread: Safely Remove Hardware - Eject Device but nothing seemed to work.

I ran sfc /scannow with no problems detected. I toggled thru the option in the Customize notification options and no resolution.

I would like to uninstall the usb ports in device manager but my computer only has usb ports for keyboard and mouse.

I am running an i3 on an H55 mobo. Windows 7 Pro with SP1

Any ideas?

Thanks.

A:Safely Remove Hardware icon is present. Will not display popup "Safe..

Maybe the enable balloon notifications will bring them back,

Notifications - Enable or Disable Message Balloons

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RELEVANCY SCORE 50.8

My laptop experiences stutter during most tasks that involve loading (e.g. selecting a weapon in Fallout 3, loading a file which requires administrator privileges, or browsing on the web). I would describe the stutter as a brief, ~1 second freeze that occurs during times of loading. It makes most games virtually unplayable, and Internet research is now a chore.

The computer boots quickly, and shows no obvious signs of other issues.

Here are the steps I ran to resolve the issue; none of these activities produced any change in the problem:

1.) Factory reset
2.) Full Virus scan with AVG, Avast, and Norton
3.) Video card driver updated
4.) Clean bootup (disabled all non-Microsoft services and programs)
5.) I checked for a DPS Latency problem. Test showed that the laptop did not have a significant issue with DPC latency, but nonetheless I disabled all non-vital devices which included the network adapters, sound devices, serial bus controllers, and more. I noted no change in behavior.
6.) Removed all peripheral devices
7.) Disabled the sound and sound cards
8.) I checked the hard disk with Window's Error-checking feature
9.) I ran a memory test using Window's memtest. No errors in the memory were found
10.) Ran a system file checker (using Windows system file checker tool "SFC.exe")
11.) All windows updates were performed, and a tool was downloaded to ensure I have all updates
12.) The disk was checked for fragmentation
13.) DNS flushed

Final no... Read more

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RELEVANCY SCORE 50.4

After swapping cases between my primary machine and the system I'm building, the primary started having issues making it virtually unusable. We're talking click start, click control panel, wait 9 minutes at Best to see results.
Initially, I could only get the machine to be somewhat functional in safemode, without networking, where I cleaned up a few things, a couple malware items, nothing major, but the moment i tried anything with network access, it bogged, and I'd noticed the lights on my switch are just pinned out on, so I rebuilt the tcp/ip stack, swapped network switches, cables, etc. Eventually I tried running safemode with networking, and used internet exploder in private mode, because any attempts with chrome resulted in BFRS, and was able to limp along.
I ran glasswire to take a closer look at things, and it didn't seem like there was much outside of norm. Network activity potentially ruled out, I looked at the drive read/write, and noticed that it was maxed out, at a really slow rate (like 10kb/s), with prefetch going nuts. I've disabled prefetch which seems to help, and I've uninstalled Chrome, because it seems like google processes were another big part of the problem.
This all still felt to me like the one thing I Can't do much about, which would be a dying drive, but scandisk had come up empty, no bad sectors, so I was still hopeful. On a random wild hair I replaced the sata cable, to no avail. Obviously, not really caring too much, because in the end I can... Read more

A:Need assistance diagnosing major system slowdowns

Sounds like clean install time, based on all the fiddling that you've done.  Trying to establish a cause-effect chain at this point would be analogous to using a metal detector in the hope of finding gold treasure, IMO.
 
That is compounded by the fact that malware was found, which you believe that you have negated.  My opinion is that users using multiple tools in efforts to neutralize malware...are seldom effective.  That's one of the reasons we have such continuous flow in the BC malware forums after members have made private/personal efforts to mitigate the malware circumstance.
 
An erroneous assumption, IMO, made by many...is that there is only "the problem" when, in fact, there may be multiple problems.  A clean install provides a base from which you move in a straight line, as opposed to running in circles, IMO.
 
Louis

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RELEVANCY SCORE 50

hi. i have 2 hard drives. and and windows xp home one each one of them. how do i uninstall one of them without causing problems with the other operating system.
 

A:How do i Uninstall one operating system with multiple operating systems

could format one drive from another...take all data needed from one to another
 

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RELEVANCY SCORE 49.2

I'm trying to fix my friends Hp and I usually know what im doing. But here I have no idea what to do.

I tried going into the bios to change the boot order to cd to format and I can't. Can anyone tell me what to do.

-I changed out his hard drive with mine and it does nothing. just posts and goes to a black screen instead of trying to boot and blue screening as it usually do when you change hardrives between two computers

-Changed the Ide cables no luck.

Any ideas
 

A:Error loading operating operating system

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RELEVANCY SCORE 49.2

My Operating System Is Not Listed in Select an operating system and version to see available softwarmy operating system is windows 8.1 but register site only show the windows 8

A:My Operating System Is Not Listed in Select an operating sys...

Dear Customer, windows 8 and 8.1 use the same base kernal so the drivers will need to be identical.yes, they are the same drivers.  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 47.2

Hi there guys. I am new to these forums. After much researching and doing many tricks I am not able to get this PC running working properly

All the information needed by you experts can be found in the file attacched to this post.

Current Situation - The PC is running very unstable at the moment. It crashes by giving various BSOD's like sometimes i will get IRQL_NOT_LESS_THAN_EQUAL. SOmetimes MEMORY_MANAGEMENT etc. This problem persists even after several recoveries and formats of the PC. I cannot copy anything from this sytem to another as it gets corrupted. Even a DVD doesnt not get written properly. I get BSOD like if i am watching Youtube or listening to some musc using WMP or playing War Commander in Facebook. Sometimes the programs stop responding in the middle of workout. Sometimes the AERO gets disable and gets re-enabled automatically during work. I also sometimes get an error like SUPERFETCH.exe has stopped responding. If i remove the RAM and keep it till only 1GB of RAM then the system runs stable without any issues but if I increase the RAM amount it becomes unstable. According to the manual i got, it said that i can upgrade the RAM till 8GB.

History - This PC was brought in 2008. For two years it was running like a breeze but suddenly it started behaving wierdly and when we took it to HP service centre they changed it's motherborad <_< and gave us a bill of 110$ :|. Now for 1-1.5 years it was running very fine untill again something happened and it w... Read more

A:System Running Unstable If more Than 1GB RAM present.

It sounds like to me that the same underlying issue is repeating it self. Which tells me that it has something to do with the mobo or PSU. What is the make and model of your PC? Have you done a google search for similar issue's with your particular HP model?

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RELEVANCY SCORE 47.2

Hi, guys.Notebook Probook 450 G0SystemBoard 1949 KBC Version 90.0FWhether there is a slot of ?2 for setting of SSD?

A:Whether the slot of М2 is present on the system board of my ...

Hi I found the produsct manuals for your PC  http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=5359405&docLocale=en_US&docId=emr_na-c03... in page 3 : Supports 128-GB Solid-state drive (SSD) (Intel models only)

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RELEVANCY SCORE 47.2

First, I want to thank you for the incredible work you do. Frankly, I don't know why you volunteer your time to help strangers with their computer problems, but I really appreciate it. I've found your advice to be very helpful. In fact, to combat System Fix, I've followed the instructions on this BC post and on this BC post. In short, I've downloaded and run RKill, TDSSKiller, Malwarebytes' Anti-Malware, Unhide, Secunia PSI, TFC, and SUPERAntiSpyware.System Fix seems to be disabled, but the icon is still on my desktop, in my taskbar, and in my Programs. I'm afraid that it's still lurking on my machine, and I'd very much appreciate your help with completely removing it. Interestingly, System Fix's icon has changed to a generic image.I truly appreciate your assistance.

A:Disabled System Fix but program still present

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 47.2

Ran F12 to regain Operating system - long version. Says computer passes everything but there's no operating system found. Did this Twice. Tried "Operating System" CD that came w/ Studio 17 laptop. Hit option to run via CD & never got anywhere after an hour. Tried Reinstall Hardware disk that came w/ laptop. It shows Vista, but laptop came w/ Windows 7. See where it shows the system's checking things out, but never get anywhere. HELP!
 

A:No operating system found but it's operating

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RELEVANCY SCORE 46.8

I thought it would be great to build a gaming computer for my son. The hardware part went OK, but now we can't use the computer because it crashes into BSOD. Info is attached w. excerpts below as well.

win7 64 bit
The system includes:
i5 760
2 X OCZ OCZ3G1333LV4G Gold 4GB PC10666 DDR3 Memory Upgrade - 1333MHz, Non-ECC, Unbuffered, 1x4096MB
Asus p7p55d-e lx mobo
antec 900 case
Corsair h50 cooler
EVGA gtx460 secache 1024mb gddr5
Seagate Barracuda 1TB Sata 32mb
Kingwin MK Power 750W PSU

many, many problem reports follow:


roblem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: 0000002000000000
BCP3: FFFFF880044BB4D0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\010102-20904-01.dmp
C:\Users\Ben\AppData\Local\Temp\WER-43290-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 0000000000000025
BCP2: 000000000000000D
BCP3: 0000000000000000
BCP4... Read more

A:New System: BSODs are killing me. This is a holiday present for my son. Help!

I'm not for certain but if those RAM modules are triple channel, it might be why you're having these issues. This is a dual-channel motherboard. Triple channel RAM modules are designed for the core i7 processors. Check your RAM packaging and/or specifications and see if it's triple channel. It might be your problem. You could also try removing one of the modules and run with just one and see how it responds.

Good day.

Mike

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RELEVANCY SCORE 46.8

2 Days ago my computer has started responding slowly to the point where I couldn't do anything with it.
The only new software I installed prior to this was PG2 (PeerGuardian) - I am not sure if that's the reason for it.

I have ran Combofix and I have the Log ready (read the manual on how to run it and followed it)

Here's the DDS:
DDS (Ver_09-05-14.01) - NTFSx86
Run by Shai at 3:46:22.23 on Sun 05/17/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1255.972.1033.18.2047.1244 [GMT -7:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

============== Running Processes ===============

C:\windows\system32\svchost -k DcomLaunch
svchost.exe
C:\windows\System32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\windows\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\Program Files\Microsoft\Search Enhan... Read more

A:WinUpGro.exe is present on my system, taking up CPU power

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 46.8

Preface: My operating system for my laptop is Microsoft Windows XP Home Edition Service Pack 2 and my internet browser is Mozilla Firefox version 3.0.13Hello,In an attempt to use System Restore on my laptop to try and retrieve my internet browsing history (something that I have not been able to accomplish so far, btw -- see my other thread about this here) it would seem that I've run into a bit of a problem. I originally tried to use System Restore on my laptop to go back to August 19th, but when I selected that date and the computer restarted it told me that I couldn't access that date, saying;"Restoration Incomplete. Your system cannot be restored to: Wednesday, August 19, 2009."I googled this error message and found this:http://service1.symantec.com/SUPPORT/share...005113009323013Apparently Norton Anti-Virus interferes with System Restore so you have to disable a feature in Norton and then try it again. I opened up Norton 360 and disabled the Norton Product Tamper Protection feature like it instructed me to do and tried doing a System Restore again, to the same date. This time it worked and restored me to that date on my computer with no errors. After I discovered that my browsing history was not there in the restored date, I attempted to undo the last restore and go back to present day (September 10th) where all my current files, programs etc on my laptop are. I went through the System Restore process again and after restarting it gave me the same error message as b... Read more

A:Can't come back to present day after doing System Restore to a month ago

Oh Dear ...
Get rid of Norton or they will get rid of you ...
If there was something like a huge legal virus distribution center, Norton would own and run it!

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RELEVANCY SCORE 46.8

Preface: My operating system for my laptop is Microsoft Windows XP Home Edition Service Pack 2 and my internet browser is Mozilla Firefox version 3.0.13

Hello,

In an attempt to use System Restore on my laptop to try and retrieve my internet browsing history (something that I have not been able to accomplish so far, btw -- see my other thread about this here) it would seem that I've run into a bit of a problem. I originally tried to use System Restore on my laptop to go back to August 19th, but when I selected that date and the computer restarted it told me that I couldn't access that date, saying;
"Restoration Incomplete. Your system cannot be restored to: Wednesday, August 19, 2009."
I googled this error message and found this:

http://service1.symantec.com/SUPPORT/share...005113009323013

Apparently Norton Anti-Virus interferes with System Restore so you have to disable a feature in Norton and then try it again. I opened up Norton 360 and disabled the Norton Product Tamper Protection feature like it instructed me to do and tried doing a System Restore again, to the same date. This time it worked and restored me to that date on my computer with no errors. After I discovered that my browsing history was not there in the restored date, I attempted to undo the last restore and go back to present day (September 10th) where all my current files, programs etc on my laptop are. I went through the System Restore process again and after restarting it gave... Read more

A:Can't come back to present day after doing System Restore to a month ago

tell me if you have installed norton 360 after august 19th, 2009??

and as for the present day (september 10th) it might happen that the system has not created any restore point.

you can also try removing norton 360 and go for the system restore.



______________________________________________
Before God we are all equally wise - and equally foolish!!

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RELEVANCY SCORE 46.8

It'a an Inspiron 560MT desktop, which is about a month off its fifth birthday, and there have been a few episodes recently including this, and some requests to repair the computer have been seen.

I am thinking, therefore, if it may be time to swap the machine and upgrade to Windows 10. What do you think, and is Dell still the way to go, or is there something with the current specs of better value?

BTW gaming does not interest me at all.

A:Dell will not support Windows 10 for my present system

Dell fell out of favor with me about ten years ago. Their quality slipped badly. I've been buying HP ever since.

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RELEVANCY SCORE 46.4

I am trying to use a smart card on Windows 7 and I am given the error that the card supplied requires drivers not present on this system even though I installed the right driver from Dell's website, and I tried reseating the card. Is it either the card,
the card reader, or the driver, or it not being enrolled properly?

I am from PMC; planetminecraft.com/member/dr__steve You should join! I changed my username to _The_Doktor

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RELEVANCY SCORE 46.4

I have been running the software entitled WebResearch 3 by Macropool on my Windows 7 machine for quite a while with no problems. Then about 2 weeks ago it failed to start up and presented me with the following error message: "Microsoft Jet Database Module is broken or not present on your system"In the days preceding this problem, I had run the following on my computer: BitDefender Antivirus 2010, TuneUpUtilities 2011, and SpeedUpMyPC (I don't believe this last one made any changes, as it was just the trial that demonstrates what the program could do if you purchase it.)I really would prefer not to do a System Restore, because I spent hours hassling with installing a Roku box and messing with my router over Christmas. I don't want to go through all that again. I'm hoping perhaps there may be an easier way to fix this problem. Everything else seems to be working just fine. Just that one program won't start.Below is my HijackThis log. I am also attaching a PDF of my initial problem report to WebResearch, as well as their response. I would be most grateful for any recommendations on how to address this issue.GingerthreadsLogfile of Trend Micro HijackThis v2.0.4Scan saved at 4:01:09 PM, on 12/27/2010Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16700)Boot mode: NormalRunning processes:C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files (x86)\Ashampoo... Read more

A:"Microsoft Jet Database Module is broken or not present on your system"

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.Download OTL to your desktop.Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.When the window appears, underneath Output at the top change it to Minimal Output.Under the Standard Registry box change it to All.Check the boxes beside LOP Check and Purity Check.Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as... Read more

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RELEVANCY SCORE 46.4

I have Sigmatel High Definition Codec driver. My OS is Windows Vista Home Premium. I have a Gateway GM5420 computer.

I have sound (audio) from time to time. Then it just disappears. I try to reload and I get error message "Device object not present. Restart system and run setup again."

This problem existed with this computer right out of the box. Gateway tech support is absolutely useless and ludicrous. Ergo I live with the problem.

Has anyone had this problem and how was it resolved? I appreciate any help you may can give me with this frustrating problem.

Thanks,

Witt
 

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RELEVANCY SCORE 46.4

Hello,
 
I have an Acer Aspire V3-731 laptop running Windows 7 Home Premium that has been increasingly taken over by malware. I am able to get on the internet and use my email, but that’s about it. In Windows Task Manager, I’m getting large file sizes for some of the ieplore.exe and svchost.exe files.
 
I downloaded the Farbar Recovery Scan Tool and placed it on my desktop, but it froze my laptop when I tried to run it (the same thing happens for other downloads when I try to execute them). I did manage to get a FRST log in safe mode (shown below), but I’m not sure how useful the information in it will be. Same for the attached Addition.txt file.
 
Any guidance or suggestions to help improve my situation would be much appreciated.
 
Thanks in advance,
Marvin
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 19-06-2016
Ran by user (administrator) on USER-PC (19-06-2016 12:23:11)
Running from C:\Users\user\Desktop
Loaded Profiles: user (Available Profiles: user)
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Safe Mode (with Networking)
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will ... Read more

A:Malware Present - Gained Control of My System Files

trumpt:
 
 
to the Bleeping Computer Virus, Trojans, Spyware, and Malware Removal Logs Forum.  My name is Phil and I am a trainee in the Bleeping Computer Malware Removal Study Hall.  I would like to address you by your first name, if that is alright with you since we will be working together.
 
I will be assisting you with your computer issues.  All of my proposed fixes and suggestions must be approved by a fully-qualified Malware Removal  Instructor.  This will delay response times somewhat, but I will endeavor to respond within a reasonable time, normally 48 hours after your last post.
 
I will need some time to review your FRST logs and consult with the Malware Response Instructor (MRI) who will be assigned to supervise this topic.  That could take a few days.  Once I have reviewed my proposed response with the assigned MRI, I will reply to you with initial instructions.
 PLEASE DO NOT RUN ANY ADDITIONAL SCANS OR ANTI-MALWARE REMOVAL TOOLS UNTIL YOU HAVE RECEIVED A RESPONSE FROM ME.
Doing so would complicate the situation and it would cause further delays in resolving your issues.  It could also potentially result in harm to your computer because my "fix" will be based on the FRST scan logs you have already submitted.
 
Thank you and have a great day.
 
Regards,
-Phil

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RELEVANCY SCORE 46.4

Hi all. I was hoping someone could answer my question here :)

I found similar concerns i.e. Missing Folders and all of them seemed to have found their missing files in folders like Qoobox\BackEnv or found.00x\dir0000.chk

Unfortunately, mine is of a different case.

I haven't installed anything on my PC since last month (Automatic Updates are off). But when I opened it today (Windows XP Professional SP2), my desktop was on auto log on and an error came out saying it could not log me on and it was going to use a temporary profile.

My files were all not there so I logged on to the Administrator account and copied all my desktop files from the other account. Everything seemed to work well until my brother rebooted the PC. Since my other profile was still on auto log on, that one opened and he dragged one of my folders from the Administrator account to the desktop of the other account.

He restarted it again and voila, since personal changes aren't recognized on the temporary profile, the folder was gone. I checked back on the Administrator account and it wasn't there as well. My other brother decided to butt in and did a system restore. He said he got the folder back. And I was a bit happy but when I opened the folder, all the files are gone. Don't know where they went.

I was wondering if there is any way at all, to recover them?

Thanks in advance for your help!

A:System Restore got my folder back but no files were present

Hi, there may be a way and I am waiting for advice from a colleague. In the meantime, don't use the pc for anything else as this could make the files irretrievable. I'll get back to you soon if no-one else has any suggestions.

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RELEVANCY SCORE 45.6

I have an old HP Pavilion 8260 that I got for free which is having some odd issues. Any time I try to boot, I get one of these 2 errors (first it was always Operating System Not Found, now it's Missing Operating System).

Here are the steps I've tried so far: I tried to boot from a floppy with a disk I know works; tried to boot off of the CD Rom; Tried disconencting everything except Floppy, CPU, and RAM; Tried resetting the BIOS by selecting "Set to Default" and by pulling out the CMOS battery (it was after doing this that it switched to the Missing OS error message).

The hard drive is dectected in the BIOS, as is the CD Rom and floppy drive. It properly recognizes the amount of RAM.

I am fresh out of ideas, even though I'm generally pretty good at this. If anyone else has any advice, it's greatly appreciated.
 

A:"Missing Operating System" or "Operating System Not Found" errors...

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RELEVANCY SCORE 45.6

Hi all,

Installed a DVDRW drive but comp crashed when installing some software and it stopped detecting my Primary Master and Slave drives. I've fiddled about with the Master and Slave configs and have managed to get it to detect my HD and DVDROM.

I've unplugged my DVDRW and my small HDD and am trying to get windows to load up.

After using FDISK /MBR an rebooting, I get "Missing Operating System".

Tried installing Windows XP after formatting, it seems to have installed but it's not loading.

Current config:

Slave: Pioneer DVDROM (not the DVDRW)
Master: Seagate 80GB (C: = 15GB) & (D: = 61GB).

D: has files on there that I'd like to recover. Too big to put on floppy.

I've run a search for similar problems and tried some of the solutions but no good. Any ideas? Thanks
 

A:"Error Loading Operating System" to "Missing Operating System"

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RELEVANCY SCORE 45.2

My son's virus protection was out of date so I decided to install Microsoft Security Essentials (MSE) to handle virus protection. I run MSE on other machines without issue. He does a lot of gaming on his machine and I was astounded by the amount of junk he has installed. I attempted to uninstall Norton and it appeared to complete but hung at 100% complete. I downloaded a Norton removal tool and it ran without issue. Then I installed MSE. After the install, it attempted the download the latest virus definitions and immediately hung. I rebooted and when it came back up, I could not start MSE. It loaded, but told me it could not start because the service was not installed. I uninstalled and installed again. This time, it downloaded the updates, started a scan and the computer hung. I started in Safe mode, but couldn't get it started. I then disconnected the web cam and the network cable and rebooted again. This time, it started up and MSE came up without issue. I ran a quick virus scan without issue. I then connected the network cable and the system immediately hung. I rebooted with the cable connected and it hung during startup.Following the guidance on posting, I ran the DDS program without issue. When I went to run the RootRepeal program, I got a blue screen saying Windows was shutting down because of a page read error in a non-page area. I tried running RootRepeal again, and it got to where I press the "Scan" button then the program hung. ... Read more

A:Potential Malware causing system crashes when network cable is present

Hello and welcome to Bleeping Computer! We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Fo... Read more

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RELEVANCY SCORE 44.8

The other day when I started the computer it said it restarted automatically after a windows update. Then after a minute after start up it said yahoo toolbar had been updated as well and I clicked OK. I then went to open firefox and it seemed as if I had no internet connection and then I restarted firefox since it was not opening anything, upon doing a search on google for the urban dictionary I was sent a redirect and then started to get fake warning saying my system was infected I closed out those windows with the upper right X, and then looked up the name of the fake program and was redirected a few more times. I followed the guide on this website and performed everything it said http://www.bleepingcomputer.com/virus-removal/remove-xp-home-security-2012,
I also followed this guide http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller, and ran tdss killer as stated, it didn't find anything.
I was going to post the intial findings of malware bytes and rkill but now cannot see the my computer or anything except recent program files.
Upon the first run of malware bytes it did remove XP home security 2012, but I was still getting redirects when using google search and yahoo. I ran malware bytes again and it didn't find anything the 2nd time, because I was still getting redirects I ran ad aware and it found some supposed trojans and removed those. After restarting I was still getting redirects and I seen on google how so... Read more

A:XP Home Security 2012 removed, still redirects and system fix (fake program) present

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. * Post the log back here.Be sure to restart the computer.The ... Read more

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RELEVANCY SCORE 44.8

I was told to post in this forum from the Am I infected? What do I do? forum, http://www.bleepingcomputer.com/forums/topic433058.html.

Again, the background on the problem. The other day when I started the computer it said it restarted automatically after a windows update. Then after a minute after start up it said yahoo toolbar had been updated as well and I clicked OK. I then went to open firefox and it seemed as if I had no internet connection and then I restarted firefox since it was not opening anything, upon doing a search on google for the urban dictionary I was sent a redirect and then started to get fake warning saying my system was infected I closed out those windows with the upper right X, and then looked up the name of the fake program and was redirected a few more times. I followed the guide on this website and performed everything it said http://www.bleepingcomputer.com/virus-removal/remove-xp-home-security-2012,
I also followed this guide http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller, and ran tdss killer as stated, it didn't find anything.

Upon the first run of malware bytes it did remove XP home security 2012, but I was still getting redirects when using google search and yahoo. I ran malware bytes again and it didn't find anything the 2nd time, because I was still getting redirects I ran ad aware and it found some supposed trojans and removed those. After restarting I was still getting redirects an... Read more

A:XP Home Security 2012 removed, google redirects and system fix program present

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me Agent ST for short), it's a pleasure to meet you. I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
Do not do things I do not ask for, such as running a spyware scan on your computer. The one thing... Read more

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RELEVANCY SCORE 44.4

Hey guys:

I'm an idiot!!! Last night I deleted my System Volume Information folder off of a Raid-0 set of hard drives. As I mentioned, this raid set is not drive with my XP on it. This is just a drive for storage of pictures, video, and other programs I prefer not to have on my C:\. I did take go as far as to turn off System Restore before deleting it. Now when I boot up I cannot access the drive at all. It tells me that "The drive is not formatted. Do I want to format it now?."

I don't want to do that and I am wondering if there is a way to create a new System Volume Information folder so I can access the drive again???

Thanks

A:Deleted System Volume Information Folder on a Non-Operating system drive???

I think you are connecting the dots...where there is no connection.

Deleting a system volume folder...isn't possible by me, even when system restore is not used (I always disable SR immediately after a clean install). Even though the folders are empty and I don't have SR employed, the system won't allow me to delete these empty folders.

I believe that the problem is your RAID setup...perhaps you ought to try to repair it.

Louis

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RELEVANCY SCORE 44.4

Hai,

"Missing operating system" massage is coming when i start my system and i am not able to start. I think because , i had given "mark partition as active" option for one hard dive (E) in disk management when last time i opened. it did not have any data. i did not know, this will make any problem. Now i am not able to boot windows re installation dvd also. i can only take BIOS settings. please any one suggest any way for rectifying this problem ASAP.

A:Missing operating system" error massage when system starts

Try disconnecting all drives except for your main drive and powering your system back up.

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RELEVANCY SCORE 44.4

Please can anyone help?
In task manager I accidently closed an explorer process, the laptop then crashed. So I closed it down, then it now is unable to find the operating system. Can anyone offer any advice on how to help it find the files it needs to boot?

Can this be done by using the command prompt? Start up repair ran for over 24 hours with no success.

Thanks!!

A:Operating system can't be found computer loading with system recovery options

Hi and Welcome to TSF!

Can you boot into Safe Mode?

Do you have your Windows Vista CD?

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RELEVANCY SCORE 44.4

Can you help me. I have a Inspiron M301Z laptop that originally had Windows 7, but I installed the free Windows 10 upgrade.
I needed to have a ?System Restore? after it finished and rebooted, I got the error message ?A operating system wasn?t found. Try disconnecting any drives that don?t contain an operating system.
A full diagnostic test found no problems.
I would prefer to reinstate the original Windows 7 and Dell drivers, but I assume installing Windows 10 removed the Windows 7 installed on my motherboard.
How can I reinstall an operating system?
Robert (kingsthorne50).

A:After system restore: error message ‘A operating system wasn’t found’

Did you run an extended (takes a couple of hours) diagnostic on the hard drive - or just the quick one?

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RELEVANCY SCORE 44.4

If I change my operating system to linux and delete my old operating system entirely, will I be able to still use system restore to change my old operating system back?
Please help. All help is appreciated.

A:If I change my operating system to linux, can I still use windows' system restore?

The simple answer is no. If you remove an OS then you can not use it to do a restore because it is no longer there to run the restore program. What I would recommend would be to have a duel boot system.

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RELEVANCY SCORE 44.4

This morning I attempted to perform a system restore on my other computer. I legally own Microsoft Windows XP Home Edition and was using the 3 system restore CDs provided by my manufacturer at the time I purchased the computer. If it matters, the computer is a Sony VAIO AMD Athlon.

I inserted the disk before booting up the computer, and everything seemed to go fine. The system restore screen loaded and I chose to do the recommended system restore, erasing all the files from my drive and restoring to the computer's original configuration.

It began performing the normal "Restoring Drive C:" operation. About 20 seconds into the restore, I received this error message:
Disk Access: Sense Operation Failed

I hit "Okay," the only button available. I then received a message saying the system restore failed and my operating system may not perform correctly (what an understatement). I removed the system restore CD and rebooted my computer. I now get an error message, "The operating system has failed to execute." I can't do anything, except try to do another system restore, in which I receive the same "sense operation failed" error from before.

I tried calling their tech support to which I was told (after waiting 20 minutes to speak to someone) that because my limited warranty had expired, I would have to pay $19.99 per call to have it fixed. Yeah, right. Neither Sony nor Microsoft's online tech support pages were at all helpfu... Read more

A:XP system restore failure... operating system failed to execute

Hi;
I would guess that your CD is scratched or unreadable for some reason or that the CD Rom isn't reading properly. Give it a good wiping.
I would just format and reload XP if you have a fully licensed disk. Takes 39 minutes or less and you'll have a nice clean install and you get to start over. However....... if you have only restore disks I am unsure as to whether you can do an install from them.
Papa1
 

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