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Yoga 11s - Battery/Charge or motherboard issue.

Q: Yoga 11s - Battery/Charge or motherboard issue.

I have a Yoga 11s with an issue. It works only when connected to the charger. Although the battery icon says %100 charger plug in but not charging. I thought that it was just a simple battery error so i purchased a new battery. After replacing the battery i have the same issue. I have updated the laptop to windows 10, however this problem has been pressent for a while. Do i have some firmware issue or have i maybe got a dammaged motherboard?

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RELEVANCY SCORE 200
Preferred Solution: Yoga 11s - Battery/Charge or motherboard issue.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 72

I've got my yoga 13 for about a month. So far everything was ok. But today when I put it on charger it won't charge a bit. Enyone knows what's going on?

A:Yoga 13 battery won't charge

what is the current charge level on your yoga battery? 50%?

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RELEVANCY SCORE 72

It looks like we can add the Yoga 15 to the list of badly designed Lenovo models with battery issues.  I just got my Yoga 15 on Monday, and by Thursday the battery was continually saying "plugged in not charging."  It's still running on AC power, but the battery is gradually diminishing.  I'm using Windows 10 64 and haven't installed any other power or fan management software. I haven't seen any other mentions of Yoga 15's with this problem, so if anyone has a solution for this model, I'd be grateful.  There is no OneKey software on this machine, so the solutions offered for the Yoga 3 don't apply here. If you're thinking of buying a Yoga 15, caveat emptor.

A:Yoga 15 battery will not charge

And now more fun: when I called tech support, they told me I don't have a warranty, not even the standard warranty that all Lenovo PCs ship with (I bought direct from Lenovo). Like I said, if you're thinking about buying a Yoga 15, there might be better options out there.  Better companies ,too.

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RELEVANCY SCORE 72

Is there any reason my Yoga won't charge the battery over 59%? It says plugged in but not charging? I tried charging it with the laptop off but that didn't seem to help. Please help!!!











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A:Yoga won't charge battery over 59%

It's the Lenovo Energy Management settings.Go to Control Panel >> Power Options >> Change plan settings >> Change advanced power settings >> Lenovo Energy Management >> Enable Lenovo Energy Management.Change the battery setting from "Optimized Battery Health" to "Maximum Battery Life." By only partially charging the battery, the software is prolonging the lifespan of the battery itself.  This is true of all laptop batteries.  If you often leave your computer plugged in, it's best to keep this setting enabled.  If you can anticipate your mobile useage in advance, you can just turn off the feature at appropriate times.It would be nice if the setting was easier to change.  If somebody knows an easier way, feel free to post it.I suppose you could always put a shortcut to "C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe" on your start screen, taskbar or desktop.  Alternatively, you could put a shortcut on the desktop, assign a hotkey to it, and super-hide the shortcut (a little more advanced).

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RELEVANCY SCORE 71.2

Hello, I have an portable battery and I am going to buy the Yoga 900. I know that the USB power adapter that comes with the laptop has 2 extra pins from normal USB input. Thus, we cannot charge using a normal USB. My question is, is there something I can buy that will work?  My portable battery has 3 output 1. Usb output2. 9-12v output3. 16-20v output  now the problem is that I know I need the 20v output, but I do not have any female jack that is the new usb 6pins.. what shall I do? buy?

A:Can I charge my Yoga 900 with portable battery?

You would need to find the correct cable and adapter that is already included with this laptop portable charger.

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RELEVANCY SCORE 71.2

Hello, I purchased a Lenovo Yoga 900 yesterday and they told me in the shop that I should charge it 3 hours before the first use. Is this enough? Thanks.

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RELEVANCY SCORE 71.2

Hi, I have problem with my notebook Lenovo Yoga 260. Suddenly this notebook won't to charge battery on docking station and on adapter. I must go to bios and in power set: Cut of build in battery for mainterance. Than Laptop will turn off and plug of and plug in the adapter than battery start charging. But after some time (few days( problem is back adn over and over. Before first time I get this problem laptop working fine. What is the solution? Because batter is in good condition.

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RELEVANCY SCORE 71.2

When I turned my laptop (Yoga 900) on this morning the battery was at about 10% so I plugged it in. When I did, I noticed that the battery wasn't charging and I kept getting a message that the USB drive wasn't recognized. I couldn't trouble shoot fast enough before the battery died. Now the battery is dead and it's not charging. Help!

A:Yoga 900 Battery Dead, Won't Charge

Hi NMB900 , 
 
Welcome to the Community Forums.
 
Would this be for a Yoga 900-13ISK Laptop ?
 
You could follow the Power Checkout guide (page 21-22) from the hardware manual .
Plug in the ac charger on the ac port (item 1 page 8) while it is off and observe the battery indicator .
Have it connected for 1-2 hours and see if there are changes on the battery led status (page 28) . 
It should progress from blinking amber to blinkin white to solid white.
 
If there are no battery indicator (off) , it would be best to call in technical support for needed service.
 
Update us how it goes.
 
Regards

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RELEVANCY SCORE 71.2

Hi, My battery don't charge anymore and when I check settings it says battery 100%.When I unplugg the charger, the PC shuts off and cannot be turned on without the charger.All was fine only yesterday and reason why I hope the battery is not the problemAny ideas how to solve this? 

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RELEVANCY SCORE 71.2

Hi, I have a new Lenovo Yoga 900S. Everything was working great until Windows automatically installed the anniversary update last night. Now, the battery won't charge. Thankfully, the laptop seems to be running on A/C, since the battery is not draining. But it won't charge. I've checked the energy management settings, and I've tried uninstalling the Microsoft ACPI-Compliant Control Method Battery driver. But nothing has fixed the issue. Please let me know if you've encountered this problem. Thanks.

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RELEVANCY SCORE 70.4

Hello.I seeking for help on this issue. I bought my Lenovo Yoga 510 about seven months ago, and today when I opened Lenovo Settings to check for updates, I saw the disclaimer that my battery can only charge 34% of its original capacity.Is it possible that a battery in its proper condition can detereorate like this in such a short period of time, or should I claim for a warranty solution? https://imgur.com/a/sZckaDg

A:Lenovo Yoga 510 battery can only charge up to 34% of its capacity

I would call support.  They will most likely ask you to run a battery guage reset.  If after reset its still like that and laptop is under 1 year old and under warranty in my opinion they will replace battery.  

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RELEVANCY SCORE 70.4

I purchased my Yoga 900 in June, 2016.  I recently experienced my battery not holding a charge for more than 3 hours.  I used the free version of Driver Talent to scan for updates to my drivers.  Two needed to be updated. I updated both, rebooted and my battery showed a charge period for 6 hours and 23 minutes.  I believe this occurred after the recent windows 10 update.   I had a difficult time trying to discern the exact solution by searching through this forum.  Hopefully, this post will help others to find a quick solution. 

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RELEVANCY SCORE 70.4

I just bought my Yoga 910 two weeks ago and within the first week it would sometimes not turn on unless I plugged it in briefly. Now, it will only turn on when plugged in and can't detect the battery saying that it is at 100% but will power off when unplugged. I still have my year long warranty and would just like to return the product altogether as there are no Lenovo service stations in my area but I'm not even sure how to do this so any help would be welcome! (My fingerprint scanner also stopped working and my start screen has been glitching as well. Not sure if the problems related but I've never dropped or hit the laptop on anything so I'm hoping the product is just defective and can be replaced)

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RELEVANCY SCORE 70.4

Hello all, Please forgive if this has been posted. I couldn't find an answer: I purchased a replacement for my battery, but on installation it wouldn't charge. I tried disabling AC and battery in device manager. I tried complete shut down and reboot. Couldn't get the new battery to be recognized. The old battery still works a bit, so I'm not in serious trouble. but with the battery going on a few years old, I wanted to replace before it left me stranded. Is there something that must be done to tell the system (Win 8.1 x 64 pro) to recognize that the battery is new, and to reflash the battery firmware and reset the driver? Simply replacing the battery didn't quite get the job done. Thank you for any response.

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RELEVANCY SCORE 70.4

Hi, is there a way to limit charging the battery on Yoga 510 devices like on ThinkPads? Regards

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RELEVANCY SCORE 70

I have found a site that sells stand alone battery chargers for laptops . I have had to come to this relization that a charger costs $69 a new motherboard $239 it really works so if anyone has come to the conclusion there motherbaord is the charging problem thisis one solution .
Stand alone dell battery chargers
 

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RELEVANCY SCORE 69.6

Hi guys, I've had my Yoga 900 since December 2015 and I enjoy this ultrabook.  I am concerned about the battery life though. The specs say up to 9 hours of battery life, but based on my usage I would have to say that I am only confident of 6 hours worth of charge. My typical use is as follows: 1) Approximately 75% screen brightness (225 nits)2) Combo of WiFi with multiple Google Chrome tabs open, video and music usage mixed in my typical day. Those of you with the Yoga 900, would you say that this is normal or typical? Thanks, Nik

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RELEVANCY SCORE 69.6

The title says it all. Is it time for a new battery? It shuts down if I have it unplugged for a few minutes or so.

A:Yoga 710- Battery won't charge past 53% and only works if plugged in

Do you have conservation mode turn on in Lenovo Vantage?  If yes it keeps the charge between 50-55% so until it falls below 50% it wont charge.

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RELEVANCY SCORE 69.6

Intially my battery was dying at 10-30% without any notification of a low battery, which is frustrating when im in the middle of work. Now its escalated to I cannot use it without a charger plugged in. Have to send it in now for repairs and will be without a computer for my summer classes. Still have not received any help as to what to do.

A:Update: Battery now doesnt hold charge on Yoga 910

The charging indicator is blinking amber quickly which is a sign the battery has less than 5%, but my battery level is at a static 87% no matter how long its plugged in for. The second i remove the cord it turns off.

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RELEVANCY SCORE 69.6

Please tell me this is not waht i should have expected!   My Brand new (like i bought it last night) Yoga 720 on a full charge only lasts 2 hours.  Is it defective?   I tested it by playing a movie on Netflix without the charger plugged in and half way through the movie, i'm at 50%, so the meter seems to be correct.   Help? 

A:Yoga 720 13IKB new out of box, full charge - battery life 2 h 20m

It's possible you got a bad one. It's also possible the computer, being brand new, is doing a lot of things that eat battery. FWIW, I've noticed the battery gauges are rarely accurate out of the box. They give a best-guess depending on what the computer's doing over a particular slice of time. If your machine is downloading and installing windows updates, doing a virus scan, updating other programs and what-have-you - like all new computers do - then that coupled with a gauge that hasn't learned the computer, yet, could lead to the indications you're getting.
 
Give it a couple of full charge-discharge cycles. Let everything update. Update your BIOS and drivers, as well. If your machine came with McAfee, temporarily disable it.  THEN see what kind of life you get. If it's still short, use Task Manager to see if anything else is running in the background. If not, then it's possible you got a bad battery.
 
My first day with my 920 showed 4 1/2 hours. Now, it routinely shows anywhere from 6-9 hours. In practice, it runs about 5 or more when I'm using it on the road (word processing and light web browsing). My 910 did 4 hours running movies on a flight. It showed 30 minutes left when I plugged it in during the layover. It ran another 90 minutes and probably would have gone longer but the flight was over. 

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RELEVANCY SCORE 68.4

Sometimes my battery will not charge, and i'm not able to force it by moving around with the computer or the charger. Other times it's charging and i can not make it not charge. It's charging 80% of the time. Maybe it's a loose end or has anyone tried anything similar?Best regards Soren

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RELEVANCY SCORE 68.4

I have a yoga 260 that would not charge the battery when plugged in. I tried a different charger which didn't work and then replaced the battery but also no luck. I sent it to Lenovo and was told I need a new system board which was going to cost around that of a newer laptop. I decided to replace it myself with a refurbished board as I've done this on an old computer in the past. With the install complete it can get some charge to the board because it tries to start up but I am getting 2 short beeps with nothing on the screen. I realize this usually means there is a system board issue. I've rechecked all the connections and everything 4x so I don't think it was an install problem. Is there something else I need to do or did I just buy a bad refurbished board?

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RELEVANCY SCORE 68.4

A couple of weeks ago, Lenovo Vantage offered a bios update to version D3CN38WW. However, after I installed it, it seems that my battery cannot be charged any further than 15%. Also, charging from, say, 10% to 15% takes ages. Prior to this bios update, I never had any issues with this. I do not use the laptop a whole lot and when I do it is always connected to AC power. At first I already noticed that the battery level was lower than I expected (~40% while I use the battery preservation mode, so I had expected something around 60%), but this week I saw that it had dropped really low and that it won't charge past 15% anymore. What I tried to resolve it: - Charge the laptop while it is turned off. Doesn't do anything, the power brick hardly generates any heat. This would rule out any OS/software issues.- Try different settings (i.e.: turning on/off) for battery preservation and quick charging in Lenovo Vantage. None of these helped. What is peculiar is that Lenovo Vantage says that the battery's condition is good, but that the charger has limited support. The last thing is particularly odd, as it is the charger that came with the laptop when I bought it. I do not know that it said prior to these problems, as I usually didn't pay much attention to what Vantage was saying. As far as I can see, the bios update introduced this problem. I contacted customer support, but they say that my warranty has expired and that I should try calling the (very expensive) ... Read more

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RELEVANCY SCORE 68.4

A couple of weeks ago, Lenovo Vantage offered a bios update to version D3CN38WW. However, after I installed it, it seems that my battery cannot be charged any further than 15%. Also, charging from, say, 10% to 15% takes ages. Prior to this bios update, I never had any issues with this. I do not use the laptop a whole lot and when I do it is always connected to AC power. At first I already noticed that the battery level was lower than I expected (~40% while I use the battery preservation mode, so I had expected something around 60%), but this week I saw that it had dropped really low and that it won't charge past 15% anymore. What I tried to resolve it: - Charge the laptop while it is turned off. Doesn't do anything, the power brick hardly generates any heat. This would rule out any OS/software issues.- Try different settings (i.e.: turning on/off) for battery preservation and quick charging in Lenovo Vantage. None of these helped. What is peculiar is that Lenovo Vantage says that the battery's condition is good, but that the charger has limited support. The last thing is particularly odd, as it is the charger that came with the laptop when I bought it. I do not know that it said prior to these problems, as I usually didn't pay much attention to what Vantage was saying. As far as I can see, the bios update introduced this problem. I contacted customer support, but they say that my warranty has expired and that I should try calling the (very expensive) ... Read more

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RELEVANCY SCORE 68.4

Hello guys! My laptop do not charge its battery. It is plugged on to the power but it is 0% charged. Will  I have my laptop or my battery broken? Could someone tell me what I can do to solve this problem?Thanks!

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RELEVANCY SCORE 68.4

Hello, just recently I'm a very happy owner of the yoga.I'm fine tuning the setup and tweaking all kind of things.With a different Lenovo I used in the past, I could use the power manager or the registry to specify a charge starting and ending point in percentages when hooking up the laptop to the main power. This was totally awesome to keep the battery healthy and keeping the Lenovo alive to the fullest.With the 720, I don't see the battery option anywhere. Things I tried are: -Registry edit-Installing system interface foundation-Installing power management from windows 7 or 8.1-Installing/reinstalling lenovo settings from windows store-Battery gauge tool install-Bios updates Unfortunately, they didn't work So my question is, has anyone set up the battery treshold on the Yoga 720. And how did you do it?Thanks for your answers!

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RELEVANCY SCORE 66

I have been getting this weird charge discharge cycle on my Pavilion 15. I pretty much have my Laptop always plugged in. A couple of days ago it shutdown in a blink even though it was at full charge. Then it would'nt start even when I pressed the power ON button. It started after I took out the battery and put it back in. Ever since then its trapped in a cycle where it always shows "2 mins to charge" in the notification icon and a certain percentage. Then when the percentage hits 100 it stops charging and instead discharges gradually even though it's plugged in. When it hits 0% it shutsdown again and won't start till I take the battery off.  Can someone tell me whether this is a problem with the battery or the charger and how can I fix this. Thanks

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RELEVANCY SCORE 65.6

Just received my new notebook and am extremely happy with it, execept for the battery indicator. The effective charge reamining, fluctuates by a wide margin, suddenly jumping from 4 hours remaining - to 3 hours - to 6 hours in a matter of minutes! The PC was left in idle state with no processing happening whatsoever. at 100% charge it shows 5 hours 6 mts of remaining time, as the charge drops to 97% after 5 mins of idle, the remaining time changes to 2 hrs 34 mins and at 94% charge after another 5 mins, it shows 7 hr 20 mins of remianing time! I called Lenovo service and after one hour of trying this and and that, they offered to replace the PC with a comment that battery takes 1 week to settle down and stabilise! I find that a bit out of the ordinary. My config is 710S, i5, 8GB RAM, 256GB SSD, Windows 10, with Lenovo optimiser loaded. (The battery gauge reset, suggested by service is missing in this version - the service staff themselves could not find it).  Is anyone else having similar issues?  

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RELEVANCY SCORE 62.8

So, my issue that ive looked everywhere for a solution to is this.  I was about to give this laptop to someone and I reformatted the hard drive to clean it up before doing so.  After this I went to dells site and loaded up the drivers for this machine.  All is fine up till this point.  Then I updated the bios to the newest version a12, and all went fine.

Well, later that day I needed to unplug the laptop and go to a different room and It just turned off after I unplugged it.  It wouldnt turn on with battery power either.  Plugged it back in and it loads fine but the battery is stuck on 36 percent charge and says not charging.  Now im getting a message saying the battery needs to be replaced as well, which is *** because I know that the battery was working just fine before this day.  Not only that why wont a battery with 36 percent charge turn on the laptop?  Its got the flashing red battery symbol when powered on with the ac adapter but without the computer on, but still plugged in, the battery doesnt charge or have any lights. 

I have already tried the uninstalling of the acpi trick, as well as the taking the battery out while its running, or taking it out purging the power and reseating.  Ive tried all the common tricks to no avail.  Not sure whats going on but I know this battery was good, and it still says 36 percent but wont charge and wont power the laptop on.  Hope someone can help.

Thanks Gary

A:DELL VOSTRO 3500 BATTERY ISSUE (not charging and wont power on computer with charge) HELP!

First check:  make sure the BIOS (F2 at powerup) recognizes the AC adapter.  If it does not, the battery will not charge. 
If the AC adapter is not recognized, try another Dell OEM adapter.  If that doesn't solve the problem, replace the DC jack:
http://www.parts-people.com/index.php?action=item&id=9935
And if that doesn't solve the problem, replace the mainboard.
If the AC adapter IS recognized, but the battery will not charge, unplug the system, remove the battery and hold the power button for 30 sec.  Try again -- if the battery still won't charge, odds are the battery itself is bad.
If the battery is original to the system, it's about four years old - well past its expected lifespan.

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RELEVANCY SCORE 60.8

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

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RELEVANCY SCORE 60.4

Hello my 4 months old Yoga Pro 3 just started to have some battery issues:The battery status says 0% even though I have loaded it for 3 hours. No changes. If i unplug the loading cable, it crashes. (Orange light lights up, saying no battery life here)I restarted it, updated it to the latest status and also tried the 30 sec method, suggested in this topic (Klick me).Can someone please advise what to do? Is this a hardware or software issue? Thank you so much!! Danke (German answer is also possible) -Venskira

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RELEVANCY SCORE 60.4

Just got a new Yoga 710 (less than 1 week old) and after charging and starting the next day it should 100% charged but only 2:45 of life remaining.  At under 3 hours it seems like there is something wrong becuase I have researched the internet and people are getting 5 to 7 hours.  Do you think I might have a bad battery?  Its running Windows 10.

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RELEVANCY SCORE 59.6

I took my Yoga 910 (3 months old) in to a repair centre as the USB-C drive was not recognising any devices. They re-set my system and still could not find a fix so they are ordering in a new part that will take 4 weeks to arrive... In the mean time they gave me my laptop back. I am now only to find... When I am charging the laptop while using it, the batttery percentage drains actually goes down. It charges when the computer is off, however takes ~12-13hrs to fully charge. Any assistance would be greatly appreciated.Danny

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RELEVANCY SCORE 59.6

I bought a yoga 900 six months ago, which bought me into deep trouble. The laptop wall adapter failed twice and lenovo offered replacement which took two months to arrive and after that it failed again and this happend twice.Lenovo officials were kind enough to help me replace laptop after i explained them what happened and complained regarding their poor parts availability for premium laptop variants. So they replaced my yoga 900 with 910 with same top end specs which i used to have in my yoga 900.Yoga 900's big daddy is now facing charging error again. And same old story, loosing data twice and having a yoga 910 which has a charging issue. Have been calling them twice every day and today they are facing technical difficulites in their tech assistance support center . Helpless if you can help in any possible way it would be greatly appriciated. The biggest threatning factor is if i send the laptop for warranty claim it will take 3-4 weeks as they claim, so relying on one laptop is a bad idea after all.

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RELEVANCY SCORE 59.2

Like many forum members I suffered with battery problems with the IdeaPad. I tried everything from re-loading the operating system all the way to changing the fuse in my wall socket and every other tweak in-between. Still the problem persisited, battery drain and then no charge possible. The solution when it came was beytond simple and Lenovo gets no credit for highlighting this problem or helping it's users.
 
The problem is this. In most battery plans for the IdeaPasd the default is for the 'sleep' mode when the IdeaPad is not being used (idle). Problem is sleep mode still uses battery power, abiet at a trickle. Still, left for several hours or over night the battery will drain and the user gets a 1% power reading when booting up and the battery won't charge.
 
The fix is the battery plan 'Stable Mode'. This plan does not let the IdeaPad go into sleep mode with it's battery draining drawback. Once I selected sleep mode I now have a fully charged battery when I start using the IdeaPad. If I am on battery, of course, it drains the battery down but the dreaded sleep mode doesn't kick in to flatten the battery to a state where charging is not possible.
 
Hope this helps.
 
Hughdal
 
Mod Comment: Moved post to this thread, as the OP posted "my system is IdeaPad Yoga 11s" in another thread. Subject edited to match/include model.

A:IdeaPad Yoga 11s Battery Issue (Solved)

Hughdal,
 
Thanks for sharing your findings with others - sounds like a good work around solution.
 
I'm not sure which model IdeaPad you experienced these symptoms on.   Generally, I would recommend checking for battery firmware updates (which may be available for some models) and also checking for later versions of energy management software.  
 
If anyone else is experiencing these same symptoms and found hughdal's solution helpful, could you share which model you have, what OS version and energy manager version installed.
 
Thanks!
 
Mark

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RELEVANCY SCORE 58.8

I had my Y2P for four months, I bought the i7 8GB RAM 256GB SSD model from BestBuy. I don't play any games or do any heavy useage except streaming videos (if that counts) and one day in the middle of streaming a video from Amazon my computer just died with no warning. I tried booting it back up but the light that indicates the laptop is plugged in doesn't even register. I tried booting it while disconnected from any power source and through three different outlets around my house and I got nothing. I took it to BestBuy and the guy checked it and couldn't revive it so they sent it to their service center. I called and they told me they had to replace the motherboard. My question to anyone that is willing to help is whether there was anything I could of done that could of killed the motherboard or do I assume that it was just naturally faulty? Could the AC adapter and/or power supply have anything to do with why it died? The laptop was charging and running pretty hot (not burning hot, but hot) when it suddenly died.  Any thoughts would be great!

A:Yoga 2 Pro Motherboard Issue (DEAD in 4 months)

Mine died yesterday    Purchased in November.   At least now I know where to bring it.  My config is the same as yours.  Good luck.

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RELEVANCY SCORE 58.4

What can I do if my battery won't hold a charge or simply won't charge?
 
Thanks
Bill

A:Battery won't Charge or Battery won't Hold a Charge

Best thing to do is to first understand some of our battery technology - check out this document: HP Notebook PCs - Understanding Lithium-Ion and Smart Battery Technologyhttp://support.hp.com/us-en/document/c00596784  Then to test your battery follow the instructions in this document: HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)http://support.hp.com/us-en/document/c04700771

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RELEVANCY SCORE 58.4

I bought the Lenovo Yoga 900 (MODEL: Yoga 900-13ISK2, i7 processor, 512 gb ssd) three weeks ago from Best Buy. The laptop worked well for a week after two weeks  I noticed the battery was dicharging far more rapidly than advertised on the box, and I was getting 5 hours out of the fully charged laptop at best. I contacted the customer service, their suggestion was to reinstall the BIOS which didn't work. So I returned the laptop hoping it was just a lemon. I got another Lenovo Yoga 900 from Best Buy (I assume same production batch but who knows), this time I monitored battery usage from the first day. For light browsing, occassional videos, etc. INITIALLY the battery was discharging at a rate of 10-15% per hour which gave me 6-9 good hours. It has been only one week, seven battery cycles, and I'm once again down to a discharge rate of 18-25% per hour, 5 hours of battery time... (an image of monitoring while typing this message is attached). I uninstalled all the programs I used, set the screen brightness to 50-75%, I reset the whole computer for a fresh install, and as I mentioned before can't install a new BIOS because it says "ROM version should be newer than bios" meaning the BIOS is already the latest. Still the same. I'm beyond frustrated. I really wanted to love this laptop and to use Lenovo after years of using Toshiba. Does everyone have the same experience? Does anyone have a solution with this, otherwise I'm done.   

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RELEVANCY SCORE 57.2

Hello fellow techies,
I have a situation with my Compaq Evo N600c battery or something in that directions, so I need possible solutions. My laptop needs to be plugged in at all times, which makes it frustrating because its a portable laptop. If it becomes unplugged the laptop will turn off within 10 seconds flat. I fear that this will, if it hasnt already done so, mess up my electric circuits among other components. Can any of you suggest or recommend options I can use to diagnose the situation. I would like to find out what the problem is, whether I should buy a new battery or some component or prong that I need to replace? Thanks for the feed back!

Linda
 

A:Battery will not charge or hold charge?!?!

Yup, sounds like a battery problem.

First, make sure the battery has a charge. Most laptop batteries have a button on them somewhere you can push that will give you the power level. Alternativly, there should be a utility in windows or the BIOS that will allow you to check the power level.

If the battery has no charge and isn't charging, then replace it with a known good one and see if it will charge up when the laptop is plugged in.

If the good battery won't charge up, then there is a problem with your motherboard.

If the battery has charge but won't power the system, then there is a problem with your motherboard too.

If this is the case, then the best you can do is contact the laptop manufacturer and get them to replace the motherboard.
 

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RELEVANCY SCORE 57.2

Hi,I recently purchased Thinkpad X1 yoga (1 Gen) machine with 16Gb Ram, 512GB SSD & WQHD IPS (Not even OLED) display with windows 10 pro 64 bit OS.My laptop battery is draining fast and only last for 4 to 5 hours with normal browsing & usage with 60-75% brightness (even reducing it to 50% doesn't give much improvement) and in Power save mode. As per Lenovo it should last for 9 to 11 hours but in reality it is no where near to it. I had also looked at similar issues that has been raised in this forum by other users as well. But I strongly feel that a top brand like Lenovo/Thinkpad doesn't cheat customers by giving false promises for the battery life of  9 to 11 hours without their internal testing, also I feel they would have not be claiming this (9 to 11 hrs) battery life by keeping their screen brightness to dark i.e. less than 50% or 25%. So i thought i could dig deeper to find out the problem. After my initial analysis using powercfg.exe command tool for sleepstudy, the report (i.e. https://ibb.co/hzob7F) shows me some a Ghost application called "Unknown [None]" which comsumes more power and I guess this is the culprit that cases the battery to drain faster. Looks like this Ghost appid takes around 60% of the power compared with all the other appid.  But not sure how to identify this Ghost appid. I have also posted my query in Microsoft forum but yet to get an reply.https://answers.microsoft.com/en-us/windows/forum/windows_10-othe... Read more

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RELEVANCY SCORE 56.8

Hello, Lenovo Community, I recently tried updating my battery's firmware. It was going smoothly for about one minute until my charger disconnected and my laptop's battery died and will not charge. My charger has a long history of automatically disconnecting (two blinking lights, one white and one orange) so I cannot power my laptop through the charger itself. I really don't want to get the port checked, so I am looking to see if there are any other ideas from the community.  Here is what's happening:-My charger disconnects everytime I try to boot now (used to disconnect before loading Windows 10)-My battery is disconnected from the system (electronically, not physically probably)-I really cannot power on the system.  Thank you, Lenovo Community!

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RELEVANCY SCORE 56.8

Just received a new Dell battery for my laptop.  The battery icon starts out at 100% and time remaining at about 3. 5 hours left, then within 1 minute the time remaining levels off to about 2 hours left.  The battery showing time remaining is jumping up and down.  I am only using the computer for the internet.  No CD or DVD or gaming.  At best I get 1.5 hours out of a charge.  Is this normal?  Or did Dell send me a bad battery?

Sincerely,

Lou

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RELEVANCY SCORE 56.8

I have an XPS 9550 6th Gen running Windows 10 (Just over 1 year, out of warranty).
The issue is when the charge plug is plugged in and hovering over the battery icon it says that battery is charging.  However the battery is not charging but discharging until the laptop switches off.  The only way for the battery to charge again is to deplete the battery until the laptop is unresponsive when the power button is pushed to switch lap top on.  Once there is no residual power in the battery it will start charging again to 100% after which the cycle repeats, discharge.
Things I have tried.
Latest Bios update - no change
Another A/C charger - worked ok for a few days
Replaced battery - no change
Bios settings - reset to default (info related to battery and A/C charge reports all good)
F12 - Dell diagnostics, reports all good
When Battery is disconnected the laptop works normally
The laptop charge socket seems tight and secure
I have searched the internet exhaustively but have not found this same issue reported.  The only feasible way I can use the laptop is to disconnect the battery.
Can anyone suggest anything?
I would also like to disable the battery instead of having to open it up to disconnect, is this possible?
Any help would be much appreciated, thanks 
Andrew

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RELEVANCY SCORE 56.8

Whenever I use this specific mouse wired or wireless, a strange issue occurs where I cannot move windows around or click the taskbar until I ctrl+alt+del, I also would be unable too click certain things issues with things such as USB ports not working suddenly started to pop up so I googled the problem and found out that the CMOS battery was corrupted somehow. I know this issue isn't to do with Windows as the problem persisted when I reinstalled Windows and even occurred when using the Windows installation disk.

The problems disappeared as soon as I replaced the mouse with another one, is there any solution to this rather odd issue? Could it be the CMOS battery in the motherboard getting older and needing replacing? The PC is around 2 years old.

A:Weird issue with Logitech G700, corrupting CMOS battery on motherboard

No, a battery cannot be corrupted. It can lose charge or die, and that can cause some weird problems.

Yours does not sound like one of them. It sounds like you have a defective mouse that is shorting out.
You can test the mouse on another computer. If the problem follows the mouse, then you have your answer.

You can test the battery with a battery tester or multimeter. It should read no less trhan 3 volts.
Or just buy a new one (CR2032). They are cheap.

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