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Yoga 11s - Battery/Charge or motherboard issue.

Q: Yoga 11s - Battery/Charge or motherboard issue.

I have a Yoga 11s with an issue. It works only when connected to the charger. Although the battery icon says %100 charger plug in but not charging. I thought that it was just a simple battery error so i purchased a new battery. After replacing the battery i have the same issue. I have updated the laptop to windows 10, however this problem has been pressent for a while. Do i have some firmware issue or have i maybe got a dammaged motherboard?

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RELEVANCY SCORE 200
Preferred Solution: Yoga 11s - Battery/Charge or motherboard issue.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 70.4

Is there any reason my Yoga won't charge the battery over 59%? It says plugged in but not charging? I tried charging it with the laptop off but that didn't seem to help. Please help!!!











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A:Yoga won't charge battery over 59%

It's the Lenovo Energy Management settings.Go to Control Panel >> Power Options >> Change plan settings >> Change advanced power settings >> Lenovo Energy Management >> Enable Lenovo Energy Management.Change the battery setting from "Optimized Battery Health" to "Maximum Battery Life." By only partially charging the battery, the software is prolonging the lifespan of the battery itself.  This is true of all laptop batteries.  If you often leave your computer plugged in, it's best to keep this setting enabled.  If you can anticipate your mobile useage in advance, you can just turn off the feature at appropriate times.It would be nice if the setting was easier to change.  If somebody knows an easier way, feel free to post it.I suppose you could always put a shortcut to "C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe" on your start screen, taskbar or desktop.  Alternatively, you could put a shortcut on the desktop, assign a hotkey to it, and super-hide the shortcut (a little more advanced).

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RELEVANCY SCORE 70.4

It looks like we can add the Yoga 15 to the list of badly designed Lenovo models with battery issues.  I just got my Yoga 15 on Monday, and by Thursday the battery was continually saying "plugged in not charging."  It's still running on AC power, but the battery is gradually diminishing.  I'm using Windows 10 64 and haven't installed any other power or fan management software. I haven't seen any other mentions of Yoga 15's with this problem, so if anyone has a solution for this model, I'd be grateful.  There is no OneKey software on this machine, so the solutions offered for the Yoga 3 don't apply here. If you're thinking of buying a Yoga 15, caveat emptor.

A:Yoga 15 battery will not charge

And now more fun: when I called tech support, they told me I don't have a warranty, not even the standard warranty that all Lenovo PCs ship with (I bought direct from Lenovo). Like I said, if you're thinking about buying a Yoga 15, there might be better options out there.  Better companies ,too.

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RELEVANCY SCORE 70.4

I've got my yoga 13 for about a month. So far everything was ok. But today when I put it on charger it won't charge a bit. Enyone knows what's going on?

A:Yoga 13 battery won't charge

what is the current charge level on your yoga battery? 50%?

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RELEVANCY SCORE 70.4

Just got a new Yoga 730-13¨. Battery will not charge, just remains in a certain percentage (first day it was 13% and second day was 26%). Although I am using the original adapter, which I have verified to be the correct one (65W), Lenovo Vantage reads ¨AC adapter has limited support - This AC adapter cannot provide enough power for normal operation of your computer...¨.  Is this likely a battery, ac adapter, or software problem?

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RELEVANCY SCORE 69.6

Hi, I have problem with my notebook Lenovo Yoga 260. Suddenly this notebook won't to charge battery on docking station and on adapter. I must go to bios and in power set: Cut of build in battery for mainterance. Than Laptop will turn off and plug of and plug in the adapter than battery start charging. But after some time (few days( problem is back adn over and over. Before first time I get this problem laptop working fine. What is the solution? Because batter is in good condition.

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RELEVANCY SCORE 69.6

Hello,Has anyone ever had this happen before? As the title of the post suggests, I have a 3rd gen X1 Carbon Yoga (still under warranty) and yesterday the following happened. This is the second time since I have owned it. I had used the battery down to about 20% and turned it off. I then plugged in the charger and the red i dot on the ThinkPad logo blinked a couple times. But! The charge light didn't light up ... right away at least. I waited about 30 sec, and then turned the laptop on to see if it showed as charging. As soon as I pushed the power button, the charge light came on instantly. I saw that it said "plugged in, charging" on the battery icon, so I powered down.The charge light remained on. I left it plugged in all night. And when I looked at it the next morning, the charge light was still on.?? I powered on, and to my dismay, the laptop hadn't charged at all! But it said "plugged in, charging" on the battery icon again.So, I powered down and waited.  Within about 30 minutes, the charge was up to the 80% I have the charge capped at through the Lenovo Power Manager. What could cause that?Has anyone here experienced this sequence of events before?

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RELEVANCY SCORE 69.6

Hi, I have a new Lenovo Yoga 900S. Everything was working great until Windows automatically installed the anniversary update last night. Now, the battery won't charge. Thankfully, the laptop seems to be running on A/C, since the battery is not draining. But it won't charge. I've checked the energy management settings, and I've tried uninstalling the Microsoft ACPI-Compliant Control Method Battery driver. But nothing has fixed the issue. Please let me know if you've encountered this problem. Thanks.

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RELEVANCY SCORE 69.6

Hello, I have an portable battery and I am going to buy the Yoga 900. I know that the USB power adapter that comes with the laptop has 2 extra pins from normal USB input. Thus, we cannot charge using a normal USB. My question is, is there something I can buy that will work?  My portable battery has 3 output 1. Usb output2. 9-12v output3. 16-20v output  now the problem is that I know I need the 20v output, but I do not have any female jack that is the new usb 6pins.. what shall I do? buy?

A:Can I charge my Yoga 900 with portable battery?

You would need to find the correct cable and adapter that is already included with this laptop portable charger.

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RELEVANCY SCORE 69.6

Hello, I purchased a Lenovo Yoga 900 yesterday and they told me in the shop that I should charge it 3 hours before the first use. Is this enough? Thanks.

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RELEVANCY SCORE 69.6

When I turned my laptop (Yoga 900) on this morning the battery was at about 10% so I plugged it in. When I did, I noticed that the battery wasn't charging and I kept getting a message that the USB drive wasn't recognized. I couldn't trouble shoot fast enough before the battery died. Now the battery is dead and it's not charging. Help!

A:Yoga 900 Battery Dead, Won't Charge

Hi NMB900 , 
 
Welcome to the Community Forums.
 
Would this be for a Yoga 900-13ISK Laptop ?
 
You could follow the Power Checkout guide (page 21-22) from the hardware manual .
Plug in the ac charger on the ac port (item 1 page 8) while it is off and observe the battery indicator .
Have it connected for 1-2 hours and see if there are changes on the battery led status (page 28) . 
It should progress from blinking amber to blinkin white to solid white.
 
If there are no battery indicator (off) , it would be best to call in technical support for needed service.
 
Update us how it goes.
 
Regards

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RELEVANCY SCORE 69.6

Hi, My battery don't charge anymore and when I check settings it says battery 100%.When I unplugg the charger, the PC shuts off and cannot be turned on without the charger.All was fine only yesterday and reason why I hope the battery is not the problemAny ideas how to solve this? 

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RELEVANCY SCORE 69.6

I have found a site that sells stand alone battery chargers for laptops . I have had to come to this relization that a charger costs $69 a new motherboard $239 it really works so if anyone has come to the conclusion there motherbaord is the charging problem thisis one solution .
Stand alone dell battery chargers
 

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RELEVANCY SCORE 69.2

Hello.I seeking for help on this issue. I bought my Lenovo Yoga 510 about seven months ago, and today when I opened Lenovo Settings to check for updates, I saw the disclaimer that my battery can only charge 34% of its original capacity.Is it possible that a battery in its proper condition can detereorate like this in such a short period of time, or should I claim for a warranty solution? https://imgur.com/a/sZckaDg

A:Lenovo Yoga 510 battery can only charge up to 34% of its capacity

I would call support.  They will most likely ask you to run a battery guage reset.  If after reset its still like that and laptop is under 1 year old and under warranty in my opinion they will replace battery.  

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RELEVANCY SCORE 69.2

Hi, is there a way to limit charging the battery on Yoga 510 devices like on ThinkPads? Regards

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RELEVANCY SCORE 69.2

Hi I bought ŕ Lenovo yoga book in June in Hongkong. And start to have some problems to charge it since September. Now it worst than before. When on charge, the light turns on, the icon  battery says it charge but the computer doesn?t charge at all.. still 10% battery, going less or more.. but switch off as not enough battery. The computer is under warranty..but thanks French Lenovo..as it comes from Hong Kong they can?t fix it..the only way for me is to send the computer to the company in Hong Kong!!I start to become crazy..change many times of cable but still the same. try to reboot but impossible as it noticed error 0x00001) and can?t use my computer anymore!Please if somebody can help me..the yoga book is nearly going to Be destroyed by my feet...or going to the sea as I am sailing around the world. or if someone as any number, email adress of Lenovo headquarter to be refund ! thanks  anna

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RELEVANCY SCORE 69.2

I purchased my Yoga 900 in June, 2016.  I recently experienced my battery not holding a charge for more than 3 hours.  I used the free version of Driver Talent to scan for updates to my drivers.  Two needed to be updated. I updated both, rebooted and my battery showed a charge period for 6 hours and 23 minutes.  I believe this occurred after the recent windows 10 update.   I had a difficult time trying to discern the exact solution by searching through this forum.  Hopefully, this post will help others to find a quick solution. 

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RELEVANCY SCORE 69.2

Hello all, Please forgive if this has been posted. I couldn't find an answer: I purchased a replacement for my battery, but on installation it wouldn't charge. I tried disabling AC and battery in device manager. I tried complete shut down and reboot. Couldn't get the new battery to be recognized. The old battery still works a bit, so I'm not in serious trouble. but with the battery going on a few years old, I wanted to replace before it left me stranded. Is there something that must be done to tell the system (Win 8.1 x 64 pro) to recognize that the battery is new, and to reflash the battery firmware and reset the driver? Simply replacing the battery didn't quite get the job done. Thank you for any response.

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RELEVANCY SCORE 69.2

I just bought my Yoga 910 two weeks ago and within the first week it would sometimes not turn on unless I plugged it in briefly. Now, it will only turn on when plugged in and can't detect the battery saying that it is at 100% but will power off when unplugged. I still have my year long warranty and would just like to return the product altogether as there are no Lenovo service stations in my area but I'm not even sure how to do this so any help would be welcome! (My fingerprint scanner also stopped working and my start screen has been glitching as well. Not sure if the problems related but I've never dropped or hit the laptop on anything so I'm hoping the product is just defective and can be replaced)

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RELEVANCY SCORE 69.2

My Yoga 730 is a month old and it does not want to charge more than 60% . Every time it reaches 60 % it says not charging .
Please an you let me know what the fix is ?
 
MOD: Clarified title for searching purposes.













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A:Battery percentage: Yoga 730 won't charge past 60%

Hi! You might wanna check your power options in the Lenovo Vantage app. I remember there being a conservation mode option, which keeps your battery at about 50-60 % so as to make the laptop battery not ruin itself from overcharge too fast. Might wanna check that, it's probably the wrongdoer you are searching for.:3

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RELEVANCY SCORE 69.2

Hello,As the title of the post suggests, I have a 3rd gen X1 Carbon Yoga (still under warranty) and yesterday the following happened. This is the second time since I have owned it. I had used the battery down to about 20% and turned it off. I then plugged in the charger and the red i dot on the ThinkPad logo blinked a couple times. But! The charge light didn't light up ... right away at least.I waited about 30 sec, and then turned the laptop on to see if it showed as charging. As soon as I pushed the power button, the charge light came on instantly. I saw that it said "plugged in, charging" on the battery icon, so I powered down.The charge light remained on. I left it plugged in all night. And when I looked at it the next morning, the charge light was still on.?? I powered on, and to my dismay, the laptop hadn't charged at all! But it said "plugged in, charging" on the battery icon again.So, I powered down and waited.  Within about 30 minutes, the charge was up to the 80% I have the charge capped at through the Lenovo Power Manager. What could cause that?Has anyone here experienced this sequence of events before?

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RELEVANCY SCORE 68.4

Hi guys, I've had my Yoga 900 since December 2015 and I enjoy this ultrabook.  I am concerned about the battery life though. The specs say up to 9 hours of battery life, but based on my usage I would have to say that I am only confident of 6 hours worth of charge. My typical use is as follows: 1) Approximately 75% screen brightness (225 nits)2) Combo of WiFi with multiple Google Chrome tabs open, video and music usage mixed in my typical day. Those of you with the Yoga 900, would you say that this is normal or typical? Thanks, Nik

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RELEVANCY SCORE 68.4

Intially my battery was dying at 10-30% without any notification of a low battery, which is frustrating when im in the middle of work. Now its escalated to I cannot use it without a charger plugged in. Have to send it in now for repairs and will be without a computer for my summer classes. Still have not received any help as to what to do.

A:Update: Battery now doesnt hold charge on Yoga 910

The charging indicator is blinking amber quickly which is a sign the battery has less than 5%, but my battery level is at a static 87% no matter how long its plugged in for. The second i remove the cord it turns off.

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RELEVANCY SCORE 68.4

Please tell me this is not waht i should have expected!   My Brand new (like i bought it last night) Yoga 720 on a full charge only lasts 2 hours.  Is it defective?   I tested it by playing a movie on Netflix without the charger plugged in and half way through the movie, i'm at 50%, so the meter seems to be correct.   Help? 

A:Yoga 720 13IKB new out of box, full charge - battery life 2 h 20m

It's possible you got a bad one. It's also possible the computer, being brand new, is doing a lot of things that eat battery. FWIW, I've noticed the battery gauges are rarely accurate out of the box. They give a best-guess depending on what the computer's doing over a particular slice of time. If your machine is downloading and installing windows updates, doing a virus scan, updating other programs and what-have-you - like all new computers do - then that coupled with a gauge that hasn't learned the computer, yet, could lead to the indications you're getting.
 
Give it a couple of full charge-discharge cycles. Let everything update. Update your BIOS and drivers, as well. If your machine came with McAfee, temporarily disable it.  THEN see what kind of life you get. If it's still short, use Task Manager to see if anything else is running in the background. If not, then it's possible you got a bad battery.
 
My first day with my 920 showed 4 1/2 hours. Now, it routinely shows anywhere from 6-9 hours. In practice, it runs about 5 or more when I'm using it on the road (word processing and light web browsing). My 910 did 4 hours running movies on a flight. It showed 30 minutes left when I plugged it in during the layover. It ran another 90 minutes and probably would have gone longer but the flight was over. 

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RELEVANCY SCORE 68.4

The laptop USB ports stopped working. So I cannot charge via the USB charging port. First things first, I backed up all the files I need and hoping that I will still have enough charge to troubleshoot. But I don't have the luxury anymore. I cannot power up the laptop. Anyways to charge the battery externally? Or any other solution to charge the battery so I can at least power up the laptop and troubleshoot?

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RELEVANCY SCORE 68.4

The title says it all. Is it time for a new battery? It shuts down if I have it unplugged for a few minutes or so.

A:Yoga 710- Battery won't charge past 53% and only works if plugged in

Do you have conservation mode turn on in Lenovo Vantage?  If yes it keeps the charge between 50-55% so until it falls below 50% it wont charge.

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RELEVANCY SCORE 67.6

Dear Community,We bought the abvoe laptop in Nov '18 and it has been working perfectly until recently Even though it shows a 100% charged battery, if it is not plugged in, it dies off instantly. Once it happens there no sign on the external part of the computer (not even a orange blinking) that there would be any juice in the battery. Could that be a software issue (energy manager) or rather a hardware topic (battery is defective) Thank you very much in advance for your advices    

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RELEVANCY SCORE 67.6

I had some strange battery behaviors with my YOGA C630 WOS. It feels more like a sotware/firmware issue, but I am not certain.  The basic premise is that the notebook stops charging at around 79-80%. If I monitor the charging current, it charges at about 10-15W in the beginning, then begins to slow down and gradually drops to 2-3W and then stops when reaching 79-80%. In essence it behaves as if the battery would be fully charged at that point, even though it is not.  I tried draining the battery and charging from empty, but it gives the same results.  Also, while plugged in at 80%, if I remove and reconnect the charger, sometimes it will charge for a little bit again, before stopping again. Rarely I have also seen it start charging for a brief period. So sometimes it went up to 86%.  I did get to fully charge it maybe once or twice.  Battery wear is currently reported at 5%, althoug it did change during the lifetime of the product. Actually it jumped around a lot in the beginning (6%-14%-8%-19%) before settling on 5%. Now it has been at 5%. (I started using the device in April, so it is not very old).  The battery lasts for a really long time, so this has rarely been a problem for me, but would still be nice to have a solution to it. It almost feels like as if it had a charge limit set, but there are no options or ways I know of where you can set a charge limit in a non-thinkpad Lenovo. Since there are no drivers to ... Read more

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RELEVANCY SCORE 67.6

Hi I just updated battery firmware for my lovely Yoga C930. This updating made my battery could be charged to 100%. However, the previous version of firmware will stack charging at 95% and show that uncharged. I believe that it comes with Window 10 software to prolong the battery life. Is it normal that the battery shows 100% charge all the time? Could it be possible to set up the battery to stack at 95%? Regards,Dhatchai

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RELEVANCY SCORE 66.8

I have a yoga 260 that would not charge the battery when plugged in. I tried a different charger which didn't work and then replaced the battery but also no luck. I sent it to Lenovo and was told I need a new system board which was going to cost around that of a newer laptop. I decided to replace it myself with a refurbished board as I've done this on an old computer in the past. With the install complete it can get some charge to the board because it tries to start up but I am getting 2 short beeps with nothing on the screen. I realize this usually means there is a system board issue. I've rechecked all the connections and everything 4x so I don't think it was an install problem. Is there something else I need to do or did I just buy a bad refurbished board?

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RELEVANCY SCORE 66.8

Hello, just recently I'm a very happy owner of the yoga.I'm fine tuning the setup and tweaking all kind of things.With a different Lenovo I used in the past, I could use the power manager or the registry to specify a charge starting and ending point in percentages when hooking up the laptop to the main power. This was totally awesome to keep the battery healthy and keeping the Lenovo alive to the fullest.With the 720, I don't see the battery option anywhere. Things I tried are: -Registry edit-Installing system interface foundation-Installing power management from windows 7 or 8.1-Installing/reinstalling lenovo settings from windows store-Battery gauge tool install-Bios updates Unfortunately, they didn't work So my question is, has anyone set up the battery treshold on the Yoga 720. And how did you do it?Thanks for your answers!

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RELEVANCY SCORE 66.8

A couple of weeks ago, Lenovo Vantage offered a bios update to version D3CN38WW. However, after I installed it, it seems that my battery cannot be charged any further than 15%. Also, charging from, say, 10% to 15% takes ages. Prior to this bios update, I never had any issues with this. I do not use the laptop a whole lot and when I do it is always connected to AC power. At first I already noticed that the battery level was lower than I expected (~40% while I use the battery preservation mode, so I had expected something around 60%), but this week I saw that it had dropped really low and that it won't charge past 15% anymore. What I tried to resolve it: - Charge the laptop while it is turned off. Doesn't do anything, the power brick hardly generates any heat. This would rule out any OS/software issues.- Try different settings (i.e.: turning on/off) for battery preservation and quick charging in Lenovo Vantage. None of these helped. What is peculiar is that Lenovo Vantage says that the battery's condition is good, but that the charger has limited support. The last thing is particularly odd, as it is the charger that came with the laptop when I bought it. I do not know that it said prior to these problems, as I usually didn't pay much attention to what Vantage was saying. As far as I can see, the bios update introduced this problem. I contacted customer support, but they say that my warranty has expired and that I should try calling the (very expensive) ... Read more

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RELEVANCY SCORE 66.8

Sometimes my battery will not charge, and i'm not able to force it by moving around with the computer or the charger. Other times it's charging and i can not make it not charge. It's charging 80% of the time. Maybe it's a loose end or has anyone tried anything similar?Best regards Soren

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RELEVANCY SCORE 66.8

Hello guys! My laptop do not charge its battery. It is plugged on to the power but it is 0% charged. Will  I have my laptop or my battery broken? Could someone tell me what I can do to solve this problem?Thanks!

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RELEVANCY SCORE 66.8

A couple of weeks ago, Lenovo Vantage offered a bios update to version D3CN38WW. However, after I installed it, it seems that my battery cannot be charged any further than 15%. Also, charging from, say, 10% to 15% takes ages. Prior to this bios update, I never had any issues with this. I do not use the laptop a whole lot and when I do it is always connected to AC power. At first I already noticed that the battery level was lower than I expected (~40% while I use the battery preservation mode, so I had expected something around 60%), but this week I saw that it had dropped really low and that it won't charge past 15% anymore. What I tried to resolve it: - Charge the laptop while it is turned off. Doesn't do anything, the power brick hardly generates any heat. This would rule out any OS/software issues.- Try different settings (i.e.: turning on/off) for battery preservation and quick charging in Lenovo Vantage. None of these helped. What is peculiar is that Lenovo Vantage says that the battery's condition is good, but that the charger has limited support. The last thing is particularly odd, as it is the charger that came with the laptop when I bought it. I do not know that it said prior to these problems, as I usually didn't pay much attention to what Vantage was saying. As far as I can see, the bios update introduced this problem. I contacted customer support, but they say that my warranty has expired and that I should try calling the (very expensive) ... Read more

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RELEVANCY SCORE 66.4

 As this is my first post,  Hello all! I'm a longtime Thinkpad user, appreciating my previous T60 and T400 for their repairability and durability.  I've just bought a used thinkpad t430s, and I bought a battery for it as it didn't come with one. My issue is, the battery worked fine the first couple times I used it, but now it drains instantly if I unplug from the wall. After I restart the machine, the battery says 0% (charging), and after a short while (10+ minutes) returns to claiming fully charged (100%). So far, I have updated the bios, installed the lenovo power management software, installed the lenovo power management driver, tried removing the microsoft acpi driver without the battery in, then turning off and trying to start on battery  (no luck turns off immediately as well, critical low battery error). I also did this thing someone recommended for battery trouble where you shut down the computer and remove the power sources, then hold down the power button for a minute. The battery health is good, it has had three charge cycles, and this number isn't going up with my little drop downs to 0% and back up to 100% whenever I unplug the machine. I would like help in figuring out if this is a problem with the battery, hardware, or software of the computer. I am running windows 7 pro 64 SP1. i7-3520M @2.9ghz. Thanks in advance!  Ryan  













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A:t430s battery charge issue

Hi and welcome, moreryanIs the battery Lenovo genuine, has Lenovo FRU p/n?Have you get it from the Lenovo related store?Could you make a snapshot of the battery surface labels with quality enough to recognize labels, symbols? As you can't publish images here, in the post yet, provide an external link. Also, as your OS is win7 and I hope Lenovo Power Manager application is installed, what are the values of the second half of the battery parameters (manufacturer name and followed) PM shows in the Battery tab? Make a snapshot as well.Answers and images are needed to understand whether the battery is faked since the battery for T430 should have HW authentication.

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RELEVANCY SCORE 65.6

I have been getting this weird charge discharge cycle on my Pavilion 15. I pretty much have my Laptop always plugged in. A couple of days ago it shutdown in a blink even though it was at full charge. Then it would'nt start even when I pressed the power ON button. It started after I took out the battery and put it back in. Ever since then its trapped in a cycle where it always shows "2 mins to charge" in the notification icon and a certain percentage. Then when the percentage hits 100 it stops charging and instead discharges gradually even though it's plugged in. When it hits 0% it shutsdown again and won't start till I take the battery off.  Can someone tell me whether this is a problem with the battery or the charger and how can I fix this. Thanks

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RELEVANCY SCORE 64.8

Just received my new notebook and am extremely happy with it, execept for the battery indicator. The effective charge reamining, fluctuates by a wide margin, suddenly jumping from 4 hours remaining - to 3 hours - to 6 hours in a matter of minutes! The PC was left in idle state with no processing happening whatsoever. at 100% charge it shows 5 hours 6 mts of remaining time, as the charge drops to 97% after 5 mins of idle, the remaining time changes to 2 hrs 34 mins and at 94% charge after another 5 mins, it shows 7 hr 20 mins of remianing time! I called Lenovo service and after one hour of trying this and and that, they offered to replace the PC with a comment that battery takes 1 week to settle down and stabilise! I find that a bit out of the ordinary. My config is 710S, i5, 8GB RAM, 256GB SSD, Windows 10, with Lenovo optimiser loaded. (The battery gauge reset, suggested by service is missing in this version - the service staff themselves could not find it).  Is anyone else having similar issues?  

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RELEVANCY SCORE 64.8

So my Lenovo Yoga 910-13IKB (Out of warrenty) was working fine this past Friday in the morning. I plugged it in to my charger, closed the screen and went to lunch and when I came back the computer was really really slow. So I opened the task manager and looked at the processor and it was running at 13% utilization and clocked at .38GHz (Normal clock speed is 2.70GHz) I restarted the computer a few times. Did a full shut down, then restarted in saftey mode and ran a root kit scan (Found nothing). I then powered it off so I could get all my files off before it died, but when I restarted it later that evening it was dead (Powered off at 50% battery) So now I am stuck with a dead computer that will not charge. My thinking is that something on the Type-C charging board shorted out somehow and caused an errant voltage that messeed with the processors, drained the battery, and prevented charging. It could only be like 3 things right?-The charging port board (Type-C)-The motherboard (Which basically everything is soldered to, so I would not replace)-The Battery Any thoughts? If this is likely the correct diagnosis I might replace the board, but I do not want to spend $100 for nothing. 

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RELEVANCY SCORE 64

Hello brain trust. - I purchased a Yoga c930 for my daughter to use at college and I noticed that after shutting down (using windoes shut down, not sleep mode), the battery will deplete down to around 25% after sitting totally off for just 4 days. I've tested this a couple of times and it's consistent. In addition, it will then fully charge after around 45 minutes on the charger, even though the charge icon in the systray says it will take around double that time I've not used it enough to check the battery life in use, but since my Dell laptop will fire up after going weeks and weeks without a charge, there seems to be something wrong with this machine if it's depleting the battery like that while totally shut down. Any suggestions on what to check or how to diagnose why this is happening?  Thanks in advance

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RELEVANCY SCORE 62.4

So, my issue that ive looked everywhere for a solution to is this.  I was about to give this laptop to someone and I reformatted the hard drive to clean it up before doing so.  After this I went to dells site and loaded up the drivers for this machine.  All is fine up till this point.  Then I updated the bios to the newest version a12, and all went fine.

Well, later that day I needed to unplug the laptop and go to a different room and It just turned off after I unplugged it.  It wouldnt turn on with battery power either.  Plugged it back in and it loads fine but the battery is stuck on 36 percent charge and says not charging.  Now im getting a message saying the battery needs to be replaced as well, which is *** because I know that the battery was working just fine before this day.  Not only that why wont a battery with 36 percent charge turn on the laptop?  Its got the flashing red battery symbol when powered on with the ac adapter but without the computer on, but still plugged in, the battery doesnt charge or have any lights. 

I have already tried the uninstalling of the acpi trick, as well as the taking the battery out while its running, or taking it out purging the power and reseating.  Ive tried all the common tricks to no avail.  Not sure whats going on but I know this battery was good, and it still says 36 percent but wont charge and wont power the laptop on.  Hope someone can help.

Thanks Gary

A:DELL VOSTRO 3500 BATTERY ISSUE (not charging and wont power on computer with charge) HELP!

First check:  make sure the BIOS (F2 at powerup) recognizes the AC adapter.  If it does not, the battery will not charge. 
If the AC adapter is not recognized, try another Dell OEM adapter.  If that doesn't solve the problem, replace the DC jack:
http://www.parts-people.com/index.php?action=item&id=9935
And if that doesn't solve the problem, replace the mainboard.
If the AC adapter IS recognized, but the battery will not charge, unplug the system, remove the battery and hold the power button for 30 sec.  Try again -- if the battery still won't charge, odds are the battery itself is bad.
If the battery is original to the system, it's about four years old - well past its expected lifespan.

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RELEVANCY SCORE 61.6

Hi all, In the past few days my laptop slowly degraded, starting with docking station connectivity not working (but does work with other laptops), then HDMI port not working (HDMI screen and cable works with other laptops), and now system no longer charges. Current status is that all USB-C ports (including charge) and HDMI port and not functioning. Computer doesn't charge when it is off, too.  I've looked at multiple solutions and threads on this website without any real solution. I've already tried - - run Lenovo Vantage a few times to check updates. Did the same on the Lenovo product website (using auto-discovery of serial #), everything is fully updated- Turned on/off Thunderbolt Service (on the Windows 10 control panel) - I turned it on and automatic but it always returns to Manual- Searched in the Device Manager for Thunderbolt (anything) - it's not there- Uninstalled and re-installed Thunderbolt software from the Lenovo website (both controller driver and FW, file names n1nta05w.exe and n1nth08w.exe)- Went to the BIOS/Configuration - enabled and disabled again all Thunderbolt related options - Used Paperclip to do hard reset using the emergency reset button Any ideas what left to be done?  Thanks!  

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RELEVANCY SCORE 61.2

Hello! I have a Thinkpad X1 Yoga 2nd Generation (machine type 20JD) and I am trying to solve an unrelated issue when I accidentally broke the connector on the battery that connects it into the motherboard. I cannot find any information online about what type of connector this is so that I can replace the connector. I have no need to spend $150 on a new battery, as that is completely fine. The connection on the motherboard is also fine; it is only the connector on the battery. There are 7 pins that slide into this connector. I have attached a picture.  Thank you for the help! 

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RELEVANCY SCORE 60.4

However it will start when I unblug the battery. (Just bourght a brand new battery no change)

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