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ThinkPad L380 Yoga Pen Pro Issues

Q: ThinkPad L380 Yoga Pen Pro Issues

Hello, A few weeks ago I had issues with my ThinkPad and, under warranty, was exchanged for a new ThinkPad L380 Yoga (honestly, I miss my last ThinkPad). My main problem with the L380 Yoga is the Pen Pro. I am a student and use Microsoft Word and OneNote daily, I never had any problems with the pen on my last laptop. However, the bottom (eraser) button on the side of the pen does not work consistently. It'll work for a short period of time until it stops randomly; the only way to fix this is to completely restart my computer. This is very inconvenient for me as I am rarely in a position where I can afford to lose a few minutes restarting my computer that often. The top (lasso) button on the side works perfectly fine and never has any issues. I tried switching the functionalities and the eraser worked on the top, but then the lasso stopped working with the bottom button. Has anyone else had a problem with this/know a solution? I want to get this figured out before my warranty expires. Every forum I have looked at online claims that Lenovo knows about this problem but is failing to come up with a solution to help customers. I've invested way too much money in laptops from this company to have such a hard time finding a solution to such a seemingly fixable problem! Thanks,Frustrated Customer

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RELEVANCY SCORE 200
Preferred Solution: ThinkPad L380 Yoga Pen Pro Issues

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RELEVANCY SCORE 81.2

I just bought this laptop and I must say it is really not what i expected..So many faulty small issues. For instance, microsoft powerpoint and word does not always work when using in tablet mode, but switching it back to laptop mode and then back to tablet mode it works again.. I just wanted to close a ppt file but this machine couldn't even do that. Will never ever ever ever buy a lenovo again. absolute **bleep** company with an absolute rubbish website. I even had to google how i could post a message or just ask a question..  for anyone looking at this particular model, don't buy it. The screen flickers, settings are not saved that are supposed to be saved. things like ticking the 'show pen battery' on, doesn't even work all the time.. Who even designed and made these **bleep** laptops.. I thought thinkpads would be great but they are absolutely not worth your money

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RELEVANCY SCORE 80

I am just wondering which model of trackpoint cap the Thinkpad L380 Yoga uses, is it the Trackpoint caps, the super low profile trackpoint cap, or the Ultra low profile trackpoint cap set. Trackpoint caps - https://www.lenovo.com/ca/en/accessories-and-monitors/keyboards-and-mice/trackpoint-caps/CAP-Thinkpa...Super low - https://www.lenovo.com/ca/en/accessories-and-monitors/keyboards-and-mice/trackpoint-caps/ACCKIT-BO-T...Ultra low - https://www.lenovo.com/ca/en/accessories-and-monitors/keyboards-and-mice/trackpoint-caps/ACCKIT-BO-T...

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RELEVANCY SCORE 80

Dear community,  I am thinking about getting a Thinkpad L380 Yoga since I need a more portable device than my T570. I did some research and found some issues I would like to ask real users of the notebook about. It would be great if some of you may take some time to answer my questions.  Display:  My T570 got a non-glaring screen, so usually the brightness is set to the lowest (or second lowest) value. Is this also possible with the L380 or is a higher brightness necessary under normal indoor conditions? Durability:  One reviewer stated that the build quality of the L380 is not on par with other Thinkpads. Is that true? Have you experienced damages caused by daily use? Active Pen Most reviews only mentioned very basic information on the Active Pen. As I am going to use it very often, I would like to know if there are some issues with it like jitters? If there is anything else you dislike about the L380 it would be great to know. Thanks in advance for your answers! 

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RELEVANCY SCORE 80

Hey! Does anyone has any idea where I can buy a new Pen for the ThinkPad L380 Yoga? Most of the Pens available are made for a diffrent model and are therefore too long to fit in the pen silo of my TP L380 Yoga. The Pen that it came with it is ~123mmThe Pens available on the internet are 219mm (so they would stick out the silo and probably break) Also: is there a way to change the mine or do I have to buy a new Pen everytime? Kind regardsQ  

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RELEVANCY SCORE 79.2

I just bought this laptop and I must say it is really not what i expected..So many faulty small issues. For instance, microsoft powerpoint and word does not always work when using in tablet mode, but switching it back to laptop mode and then back to tablet mode it works again.. I just wanted to close a ppt file but this machine couldn't even do that. Will never ever ever ever buy a lenovo again. absolute **bleep** company with an absolute rubbish website. I even had to google how i could post a message or just ask a question..  for anyone looking at this particular model, don't buy it. The screen flickers, settings are not saved that are supposed to be saved. things like ticking the 'show pen battery' on, doesn't even work all the time.. Who even designed and made these **bleep** laptops.. I thought thinkpads would be great but they are absolutely not worth your money

A:DO NOT BUY the Thinkpad L380 yoga (especially if you expect quality)

Yes, it's a terrible buy. There are many other problems with the model besides the flickering of the screen, the pen problem, the battery problem, the trackpoint problem, some have connection issues in certain circumstances, bleeding of white from the edges of the screen, and the list goes on. You can definitely not associate this with quality. The keyboard is nice though. Rest is a pos. 

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RELEVANCY SCORE 79.2

I purchased a Lenovo Thinkpad Yoga L380 about a month ago. Within a months time the screen cracked. Please, don't ask how, I have no idea. All I know is that I opened my laptop while waiting for my son and noticed a crack that spread from the bottom out to the upper areas. I would like to purchase a replacement screen, but I am having the hardest time finding the part. Does anyone know where I can find this part and where I could get it. I have a Lenovo Thinkpad L380 Yoga M27.Oh, the machine is usable, a matter of fact I am posting this using the laptop.

A:Thinkpad Yoga L380 glass cracked

Have you tried parts lookup?  Sorry if you did this already.  Don't post you serila number here/online BUT if you input it at the below website it should provide the parts your laptop was built with.
 
Then you can buy at the Lenovo  Encompass store or other places.
 
https://lenovo.encompass.com/
 
 
https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-l-series-laptops/thinkpad-...

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RELEVANCY SCORE 77.6

I bought a Lenovo ThinkPad L380 Yoga in August 2018. It has been used very carefully without any drops or other accidents. Today, I discovered a hairline crack on the palm rest just next to the bottom-left corner of the touchpad.  I contacted Lenovo support regarding this matter, and after seeing the photos that  I sent them (the same photos are attached here), they have concluded that it is a customer induced damage (CID) and will not be covered under warranty. The only justification for their conclusion was that there is no such issue reported in other laptops. This justification was made over the phone when I requested them an email regarding their justification. It is only the hand that is kept around this region of the palm rest. If it cannot bear the weight of the hand, I suppose the build quality and material is pretty cheap although the price was about 1800 NZD.  Have you also come across similar issues with the same L380 Yoga? What are the situations/scenarios for such a crack to happen when the device has been properly used and maintained in accordance with the product information guide? Cheers!!

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RELEVANCY SCORE 77.6

I just received my brand new ThinkPad L380 Yoga yesterday and went through all of the regular set up steps.  The touch screen worked when I first opened it, but then after Windows 10 finished installing, the touch screen and pen no longer worked.  I have done all of the troubleshooting I've found listed in the forums and on the website aside from sending it back, but it still doesn't respond to touch.  The change happened right after Windows 10 was finished updating.  Is there something I'm missing?  Do I need to get an external mouse to try to disable the touchpad?  I'd really like to avoid sending it back if possible.  I know it has to be something I did and I just don't realize it.

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RELEVANCY SCORE 77.6

Hallo all,I have a brand new Thinkpad L380 Yoga, and strangely the Fingerprint scanner did not work after waking up from sleep mode. I have tried to uninstall the fingerprint driver,try to update it from Lenovo Vantage, and i come to no avail.Strangely, it also doesn;t work in the Windows Hello dialog, where you have to input a new fingerprint (This also happens after waking up from sleep mode though) Please help me. THis is not a deal breaker, but annoys me; n/b: The fingerprint is listed in device manager as synaptics-sgx   

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RELEVANCY SCORE 77.6

Hello, my Yoga L380 is less than a week old. It is Windows 10 with 8th Generation i7 and 32GB RAM, but performance isn't great and Outlook (2013) crashes each time I use it (after a few minutes).  The only software I have loaded so far is MS Office and McAfee antivirus provided by Lenovo. Any thoughts? Many thanks.

A:L380 Yoga ThinkPad sluggish and Outlook 2013 freezes

First thing you have to do with a new computer is update it. Lots of drivers have come down the pike since your machine came off the line. Drivers are often updated to handle changes in Windows. So, if Windows updates itself and you haven't updated drivers with it, the odds of having a crash go way up. Download and use Lenovo Vantage to make sure all your drivers and especially the BIOS for your machine are up to date. 
 
If that's all good, then it might be worth looking at McAfee's settings. McAfee - as well as other third-party AV software - has a nasty habit of launching system scans and self-updating as soon as you turn on the computer. Especially if it's set for a weekly scan, then misses that because the computer is off. This can consume a lot of resources causing other programs to crash. Next time Outlook crashes, launch Task Manager and see if something else is hogging the system. 

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RELEVANCY SCORE 77.6

Hello, my Yoga L380 is less than a week old. It is Windows 10 with 8th Generation i7 and 32GB RAM, but performance isn't great and Outlook (2013) crashes each time I use it (after a few minutes).  The only software I have loaded so far is MS Office and McAfee antivirus provided by Lenovo. Any thoughts? Many thanks.

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RELEVANCY SCORE 76.8

I decided to buy ThinkPad L380 with the touch screen (non yoga). Does the Lenovo ThinkPad L380 touch version (non-yoga) shipped with a stylus?

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RELEVANCY SCORE 76.8

EnvironmentOS: Windows 10 Pro x64, version 1903, OS build 18362.207BIOS: R0RET38W 1.21Pen: ThinkPad Pen Pro for L380 Yoga (01LW769)Power adapter: Lenovo 45W Standard AC Adapter (USB Type-C)Lenovo Vantage: Version 4.27.32.0All drivers are up-to-date Steps to reproduce1. Plug the power adapter's USB Type-C connector to the laptop.2. Don't plug the other end of the power adapter into a power outlet.3. Hover the stylus over the screen until the cursor is displayed.4. Place your plam on the screen and move your hand. Expected ResultThe cursor should be smooth as you move the stylus around the screen, which it is once you unplug the charging cable from the laptop. Actual ResultPalm rejection fails once the USB Type-C charging cable is fitted into the laptop's charging port. It does not matter if the power adapter is connected to a power source.  

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RELEVANCY SCORE 76.8

My cover has a pretty deep dent and the front glass is cracked. the screen is distorted and has lines of color. the keyboard,mouse, and touchscreen work but i cant see any of the middle of the screen, and i can partially see the right and left sides of the screen. the device is stil under a 42 month warranty and I would like to know if the accidental damage warranty would be able to get this fixed. 

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RELEVANCY SCORE 76.8

I need the degree sign, the micron sign, et al., not just tildas and accents.

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RELEVANCY SCORE 75.2

Brand new l380, after the latest software update we can no longer login to the computer. It does not accept the pin or the fingerprint, we get the "incorrect password" message and the fingerprint scanner seems to be disabled. Any help with this would be greatly appreciated!  

A:L380 yoga login issues

First thing to try is skipping the fingerprint and PIN logins and use the credentials for your Microsoft account. That should get you in, then you can reset the fingerprint and PIN Windows Hello functions. 

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RELEVANCY SCORE 75.2
RELEVANCY SCORE 75.2

Brand new l380, after the latest software update we can no longer login to the computer. It does not accept the pin or the fingerprint, we get the "incorrect password" message and the fingerprint scanner seems to be disabled. Any help with this would be greatly appreciated!  

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RELEVANCY SCORE 72.4

Hi all,Recently, one of my friends bought a ThinkPad L380 laptop. I would say the internal speaker has improved. The bass goes deeper and treble is more extended compared to the older model
To tweak the sound:1. Right-click the photo below, save as Desktop. You may try both to see which EQ you prefer.

 
2. Go to Start > All Apps (All Programs) > Dolby > Dolby Audio.
 
3. Drag it onto the Dolby Atmos application.Do take note that if you were to connect your external speaker/headphone to the headphone jack, change the EQ to others, or off. As this EQ preset is only optimized for L380, L380 Yoga, S2 and S2 Yoga Speakers, not optimized for your external speaker/headphone.Hope you enjoy this tweaks!
Peter
ThinkPad X40 | ThinkPad W520 | ThinkPad T560 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 | Vibe K5 Plus
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
=====================================
List of Sound Enhancement Thread
T520 | W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50 ; P40 Yoga | Yoga 14 | Yoga 460 ; T560 | P50s ; Vibe K5 | K5 Plus ; M0620 Speaker Mod ... Read more

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RELEVANCY SCORE 70.4

Bought the latter and considering the former as a second A/C adapter. Does anyone know if it would work? I expect it to, but just looking before I leap.





Fully patched, updated devices > Stock, unrooted: Verizon Samsung Galaxy Note9 | Unlocked HTC U11 || LineageOS, rooted: Verizon Samsung Galaxy S5 || Windows 10 Pro: Lenovo Flex 5 (15") 81CA | Lenovo ThinkPad L380 Yoga

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RELEVANCY SCORE 61.2

Hello, I finally got my new Thinkpad Yoga S1, but there seem to be some issues with the NFC module. After startup, if I open the device manager it looks fine, but after a few minutes the "NFC proximity device" driver status changes to shows "Windows has stopped this device because it has reported problems. (Code 43)". Under Details > Problem Code it says "0000002B", and under Details > Problem Status "The Request is not supported/C00000BB". In the System Event Log I am also getting a few "BcmNfcIc driver has failed initializing NFC device." errors at the time it fails. If I do a right-click > Disable and then right-click > Enable on the device, it works again for a few minutes, but then shows the same error again. I'm using Windows 8.1, fully updated with Windows update, and all drivers/BIOS updated using the Lenovo tool. The NFC driver is version 1.1.0.3130 from 17/12/2013. I also had an issue where the Lenovo QuickControl together with "Windows Driver Foundation - User-Mode Driver" background process took up 95% of the CPU time all the time, which I solved by deinstalling QuickControl. I'm thinking the two issues might be related, with the QuickControl trying to unsuccesfully poll the NFC device. Has anyone else experienced this problem? Jan 













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A:Thinkpad Yoga NFC issues

I found out that Windows 8.1 Update 1 has just been released. This seems to have fixed the problem. After the update I had an error about the Lenovo PM Device, saying that it had corrup registry information. Deleting and re-detecting the PM device fixed the problem, and now everything appears to be working.  

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RELEVANCY SCORE 61.2

I am having fan issue with Lenovo Thinkpad yoga. Makes noise when CPU sets on 16% only. Model :20FD0011AUSerial:    MP14RMCJBIOS:    N1GET89W (1.68 ) Updated the BIOS, still having same issue. Any idea if I could fix the issue ?

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RELEVANCY SCORE 61.2

I have a customer with a Thinkpad S1 Yoga (MTM 20CD00BXUS) that required the hard drive be replaced. After replacing the hard drive, and installing Windows 10 I had no issues for a few days. Once I re-installed the lower cover of the laptop, it would not boot to Windows and just displayed a black screen. I removed the bottom cover, removed the HDD, and re-installed and it works fine unti the lower cover is again screwed in.  Is the lower cover actually causing this to happen, or is there something else I am missing? Any help and suggestions are welcomed. 

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RELEVANCY SCORE 60.4

Hi I purchased a Thinkpad Yoga for use as my main work PC nd took out extended cover. i was initially pleased with my purchase but found the i7/8GB/1T HDD was slow and unresponsive which i suspect is the HDD. After a while the laptop failed to go into hibernate and when i went to get it from my laptop case it was extremely hot, the lenovo logo affixed to the wristwrest had fell off and so had a rubber foot.The laptop continued to get very warm in use and Lenovo send an engineer to replace the cooling fan. Lenovo were unable to replace the rubber feet or the logo because these dont have a SKU which is ridiculous. This means the laptop is not stable on a desk and the ground clearance is inconsistent and may be causing further overheatingI went to continue an important work project today and have been greeted with HDD 0 not found. It would appear the main hard disk has failed causing me to lose some data..and yes I know a backup is my responsibilityHaving purchased the mot expensive Yoga at the time I am extremely disappointed with the reliability of what I thought was a road warriors laptop.I am wondering if my early adoption of the Yoga was a mistake or whether they are all unreliable and look forward to any replies thanks

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RELEVANCY SCORE 60.4

Hi,I have a 2nd generation Thinkpad Yoga 12.5 inch notebook. I have had this computer for about 18 months and the screen is completely ruined in many places. I have the matte screen and it appears that the pen has been scratching the soft matte finnish at many places. There are also big smudges from the keyboard that does not go away when I try to clean the screen. I am happy with this laptop overall, but I think it is terrible design to fail to make sure that the screen and keyboard is not touching when the lid is closed! Is it possible to fix these screen issues? Looking at the corner of the the screen, it looks like there is a screenprotector or similar on the device. Is this how Lenovo makes their matte screens? Just pasting a screen protector on top of a glossy screen? If so, would it be possible for me to remove it without damaging the actual screen and get rid of the scratches and smudges? Cheers Cheers

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RELEVANCY SCORE 60.4

I've recently updated my machine.- Firmware for OneLink Pro (2.30.000 9-May-2016)- Driver for OneLink Pro (v11016 9-Sep-2016)- BIOS Update (did the update September 10th 2016) Since that I have several issues:- plugging in an SD card: Onelink "reconnects" audio via onlink diasables, network (wireless) reconnects; the same happens randomly several times a day. sometimes spotify stops working and I need to restart Spotify - Very annoying: Speakers connected to the OneLink make very loud noises (sounds like bad grounded electric system) whe the OneLink Pro ist reconnecting and when the Laptop ist "off" and Power for speakers and OneLink Proi ist "on" - When shutting down, the i-dot at the ThinkPad-logo keeps flashing. So it doesn't turn off completely  What might help: beeing able to get back to the former driver and firmwar, but I do not seem to be able to download them :-/ Any hints appeciated. Best regards!Markus PS: I am not a native English speaker - Hope, you're getting my points

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RELEVANCY SCORE 60.4

Ok, after some windows updates my touchscreen and the pen as well stopped working. Restarting, closing/opening lid doesnt help at all.  On the drivers download page I cant seem to locate the exatct driver that is responsible for touch and pen. Here are the drivers that got updated.Any ideas of what I need to do?

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RELEVANCY SCORE 60.4

I just purchased two 2nd gen yoga thinkpads. I am trying to play a movie through the updated netflix app and the video just flickers .  Not sure if this is a Yoga issue or Netflix problem.  I have tried reloading the app and rebooting.  I thought it may be a Yoga issue if both of my Yogas are having the same exact issue. Video plays fine through any other app or browser.  Thanks for your help. 

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RELEVANCY SCORE 60.4

Hi,I have a 2nd generation Thinkpad Yoga 12.5 inch notebook. I have had this computer for about 18 months and the screen is completely ruined in many places. I have the matte screen and it appears that the pen has been scratching the soft matte finnish at many places. There are also big smudges from the keyboard that does not go away when I try to clean the screen. I am happy with this laptop overall, but I think it is terrible design to fail to make sure that the screen and keyboard is not touching when the lid is closed! Is it possible to fix these screen issues? Looking at the corner of the the screen, it looks like there is a screenprotector or similar on the device. Is this how Lenovo makes their matte screens? Just pasting a screen protector on top of a glossy screen? If so, would it be possible for me to remove it without damaging the actual screen and get rid of the scratches and smudges? Cheers Cheers

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RELEVANCY SCORE 60.4

So I?m running a Thinkpad Yoga Gen 1 and in the past few months it?s been behaving oddly. The display would suddenly switch to cool (blue tint) before gradually becoming warm (yellow/brown tint). I?ve tried updating all my display drivers but nothing seems to work. It seems to be a random thing ? it happens for no apparent reason and there doesn?t seem to be a trigger for it.Would anyone out there have any ideas? Let me know what other info you need

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RELEVANCY SCORE 60.4

Hi there, Some of the configurable buttons have stopped working on my keyboard (Thinkpad Yoga).  They are f9,f10,f11,f12 Is there anyway I can remap these to the functions they are suppose to perform? ThanksChumby

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RELEVANCY SCORE 60.4

Whenever I try to boot my laptop the lights on the buttons (escape, f1, f5 and caps lock) turn on like they usually do but then the lights turn off like its flickering. So I put my ear next to the laptop and it sounds like something is turning on whenever the lights turn on. But then the sound stops and it resets.

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RELEVANCY SCORE 60.4

Hello, I got a Thinkpad L380 and i have issue after install Windows 1607 LTSB.I don't get sound coming out of the speakers. I specially no sound from the speakers, but headphones works just fine. When I go to Sound Properties, the green bar lights up as sound is playing from websites but there is no sound on the speakers. I have tried reinstalling drivers, and I'm running out of ideas. I noticed that the speakers works when i shutdown the computer and when i put it on but if chose reboot, i will have no sound from the computer. I know that a shutdown is like hibernation and not a complete stop. Is a issu about Standby mode ? Thank you in advance; Deezy,

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RELEVANCY SCORE 60

Will my Thinkpad X-1 Yoga allow me to  use a headset that incorporates a USB port?  Best Buy had no single plug, 4-pole headsets, but sold me a Logitech h390 USB headset saying that it should work.  Waiting to open package until I can verify that this laptop allow the USB connection.  Can anyone provide the answer?   [Am frustrated........my 'older' desktop has dual plugs for a headset]

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RELEVANCY SCORE 60

Hi I own a Lenovo ThinkPad Yoga 12 i5 180GB laptop/2-in-1. Sometimes, the CPU fan will just turn off completely, especially when the CPU is under heavy load. I am a content creator, and I use this computer for the bulk of my encoding jobs. Sometimes, when I am rendering or encoding, or even just scripting. Also, the battery is only charging to 41480 mWh instead of the designed 47060. What is happening? i have owned this for 1.5 years. 

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RELEVANCY SCORE 60

Will my Thinkpad X-1 Yoga allow me to  use a headset that incorporates a USB port?  Best Buy had no single plug, 4-pole headsets, but sold me a Logitech h390 USB headset saying that it should work.  Waiting to open package until I can verify that this laptop allow the USB connection.  Can anyone provide the answer?   [Am frustrated........my 'older' desktop has dual plugs for a headset]

A:Lenovo Yoga Thinkpad - Headset issues

Good day and welcome to the community.I can't comment on the USB headset question, but if you've got an older, dual-plug headset that you'd like to use, then you might explore getting a combo-jack splitter as described in this KB article: https://forums.lenovo.com/t5/Displays-Options-and-Accessories/Microphone-Headset-Jack-splitter-neede...
 
Hope this helps a bit.Regards.

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RELEVANCY SCORE 60

Hi I own a Lenovo ThinkPad Yoga 12 i5 180GB laptop/2-in-1. Sometimes, the CPU fan will just turn off completely, especially when the CPU is under heavy load. I am a content creator, and I use this computer for the bulk of my encoding jobs. Sometimes, when I am rendering or encoding, or even just scripting. Also, the battery is only charging to 41480 mWh instead of the designed 47060. What is happening? i have owned this for 1.5 years. 

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RELEVANCY SCORE 60

So I'm really at a loss with this issue.  I've done so much troubleshooting to no avail.  Removed soundcard and bluetooth and reinstalled.  Installed new drivers.  Deleting and repairing devices. Changing the WiFi to "Prefer 5.2GHz band".  Other troubleshooting based on discussions on other forums... The Problem. Brand new Thinkpad P71.  I have two of the same external speakers I've used with my iPhone via Bluetooth to stream audio and never had a problem.  The speakers are the Oontz 3XL. When I connect with my P71, it can go 24 hours or two minutes, but it will just suddenly stop playing audio.  The blue light on the speaker will turn off.  To get it to work again, I'll have to close the audio app and reconnect the Bluetooh.  Then it will run for anywhere from one minute to 24 hours and disconnect again. I also just bought a brand new Thinkpad X1 Yoga (2nd gen).  Exact same problem.  Did all the same troubleshooting. I mostly stream Sirius XM from a browser (and have tried different browsers as well).  I also play audio from iTunes.  The weird thing with iTunes is that when this happens, the Play/Pause button in the software will also stop working, unless I close the app and restart. It's definitely a Lenovo problem, since I am encountering the same problem on both systems.  I don't know if this could be related to BitDefender and/or Malware Bytes (both are inst... Read more

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RELEVANCY SCORE 60

I just bought my yoga 12 thinkpad with windows 10 and the mouse has just stopped working/disappears. i have tried messing with the drivers, and I've uninstalled and reinstalled the Point Device Driver from Synoptics multiple times. Its giving me a code 10 on the driver (I believe meaning it can't talk to the rest of the computer) and everytime I try to update the drivers nothing happens (i think because I just downloaded the driver off the website). Any help would be greatly appreciated!  Thanks,  Patrick

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RELEVANCY SCORE 60

My Thinkpad Yoga 14 is now basically a standalone CPU, and not a laptop/tablet since my Windows 10 upgrade.  The speakers did not work -- that was easy to fix.  The keyboard on the laptop will not work, and the tablet will not rotate.  I have tried so many suggestions to fix it, but it is now rendered just a cpu with external keyboard, mouse and monitor.  This is very disappointing.  Any ideas on how to fix the keyboard and tablet rotation features?
 
Moderator note:  post moved to its own thread. Subject edited to match content.  Was:  Re: Thinkpad yoga 14 recovery partition

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