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BIOS password issue on Tecra A9

Q: BIOS password issue on Tecra A9

My laptop Toshiba Tecra A9 have a problem with the BIOS password and I was wondering if you could provide me the password since I can not access anything without it

RELEVANCY SCORE 200
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A: BIOS password issue on Tecra A9

BIOS password is very important security feature and such issues cannot be clarified on public forum.
All problems with BIOS password must be clarified with Toshiba service provider.
If your notebook is blocked by password and you cannot access it please contact nearest Toshiba service and they can remove it for you.

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RELEVANCY SCORE 68.4

Hi all, just joined this forum today in the hope of solving my problem, any help would be appreciated.
I recently bought a group of laptops for my business and amongst them is a Tecra A9, on booting there is just the word
"password" in the top left of the screen. As of yet there is no OS. I presume it requires a bios password, so my question is
does anyone know the best course of action to get this fixed?

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RELEVANCY SCORE 68.4

hello again

i bought a tecra a11-153 from ebay which has a bios password
the shop i bought it from sales ex business laptops etc
i have proof of purchase but is there anyway of removing the password?
ive tried removing cmos battery etc
the laptop its self works but its frustrating not being able to enter bios!

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RELEVANCY SCORE 67.6

Hi,

I have a Tecra A3x which died before Christmas. I purchased a replacement motherboard from eBay. I have fitted the mother board and the unit powers up fine but stop at a password screen that is plain black. I have tried to look for a way to wipe the BIOS and have taken the CMOS battery off for about 10 mins. I have read that most laptops have a jumper built in too fix this. I have looked under the usual places - memory modules etc. I can?t find this anywhere.

Any help would be very welcomed.

Thanks
John

A:Tecra A3X - how to remove BIOS Password?

Hello John

As you probably know BIOS password is very important security feature and BIOS password removal cannot be described on manufacturer?s public forum. It is a kind of ?top secret? information.
It is not logic to do this, right?

Every stolen Tecra A3X with BIOS password could be ?unlocked?.
In my opinion you should contact person who sold you this mainboard and ask for password. If he cannot help, send it back. Was this info in product description on his ebay offer?

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RELEVANCY SCORE 67.6

Greetings,

It was recently purchased two secondhand laptops Toshiba ?Tecra A8?with serial numbers Y6091612H and Y6091296H. Both were passworded (there is no opportunity even to go into the BIOS). On the Internet I found the information that it may reset the password using the response code.

Is it possible to get the response code?

A:Re: Removing BIOS password on Tecra A8

This code can get authorized service provider only. You as private person will not be able to get it somehow.
Contact nearest Toshiba service provider in your country and explain the situation. They can help you and remove BIOS password.

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RELEVANCY SCORE 67.6

Hello,

I have a problem, when i acquire the computer put a user password in bios, and i dont remember her. I do autentication by pass the finger in scan. Now i want upgrade the OS to win7 and do a fresh instalation, not a upgrade.
The authentication via scan will be maintained or will be lost, when do the upgrade of OS?

Thank's

Carlos

A:Tecra S5 - Question about BIOS Password

Hi Carlos

When you make clean OS installation, everything will be deleted so my opinion is that you should delete all passwords before you start clean OS installation.
?unlock? your notebook, install and configure OS and when job is done ?lock? the notebook using passwords.

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RELEVANCY SCORE 67.6

Hey guys,

my Tecra M5 got a BIOS Passwort from one day to the other, I have never told him to do so.

All my passwords won't work, so how can I reset the password?

Please help me :)

A:Tecra M5 - how to remove Bios Password?

I never heard that BIOS password can be enabled alone so I?m really wondering how it can happen on your Tecra M5.

You must understand that BIOS password is very important security protection and we cannot discuss in public forum about this.
BIOS removal procedure is not always the same and Tecra, as business notebook model, has pretty complicated BIOS removal procedure and it can be done by Toshiba service provider only.

Sorry.

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RELEVANCY SCORE 67.6

I have a Toshiba Tecra M11-11M which has been password locked. I have stripped the notebook and removed the BIOS battery for 10 min but the password still remains ie on the screen it still reads PASSWORD- ****.

There is no way to enter the BIOS via any key combination.
There are no markings or letters on the motherboard whatsoever ie: C35-C36 or J12-J13 to short out which would in most cases remove the password and allow access to the BIOS.

Any techies out there with any ideas would be much appreciated.
Some people asking for help with a bios password are not thieves but just forgetful fools.

A:BIOS password removal on Tecra M11-11M

As far as I know Toshiba uses several methods for BIOS password removal. On business machines like Tecra or Portege the method is not the same as on Satellite models.
BIOS battery removal maybe works on desktops but not on mobile machines.

Mobile machines must have better protection due to fact that can be pretty easy stolen and it is very important to prevent fraudulent use.
> Some people asking for help with a bios password are not thieves but just forgetful fools.
That?s correct but you cannot expect that BIOS password removal method will be described on public forum. Contact nearest Toshiba service provider and they will do this for you. All you must do is to show valid bill and prove that you are real owner of this Tecra machine.

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RELEVANCY SCORE 67.6

Hello
I have following Toshiba Tecra model :
Toshiba Tecra M11-15W
Part/Model No. : PTME0E-03J02SEP

Problem is that i did not use this notebook for some time and forgot Bios password i set. Now i need to re-install windows (its corrupted) but i cannot make my notebook to boot from USB or from DVD. To access that menu i need my Bios password.
Is there any way i can flash it or reset or something like that ? I tried everything already, i even wanted to get inside my laptop to find that Bios battery and remove it, but i am affraid that i will break something...
i can remove the HDD and install windows on another PC and continue install on the notebook , but still i need that password reset...
Thanks in advance !!

A:Tecra M11 - BIOS Password recovery

Few days ago one guy asked the same question on this forum. Asyou probably know BIOS passeord is very important security feature and it can be recovered or canceled by authorized personal only. With other words nearest Toshiba service provider can do it for you.

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RELEVANCY SCORE 67.6

Hi,

I have had a laptop handed to me from a staff member, after they left I realised that they had put a BIOS password on so that it will not even boot without the password. They have now left the company and on there last day could not remember what the password was.

As far as I am aware there is no way for me to reset it and that it is a Toshiba task. Could someone confirm if this is correct and if so what number etc I would call to do this.

Unfortunately I have been told by the powers that be not to spend much time or money on this due to the laptops age, but I feel I can't just dump this otherwise fully working laptop.

Many Thanks,

Tim

A:Tecra A9 BIOS Password question

Hello Tim

If there is no way to contact this people and ask for password you should contact nearest Toshiba service provider and ask for help. They can remove BIOS password.

Check please http://www.toshiba.eu/innovation/generic/ASP_SUPPORT/
There you can find addresses and phone numbers.

Good luck.

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RELEVANCY SCORE 67.2

Hello, I hope I'm posting my thread in the correct part of Your forum...

My question is - is there anything I could do if I forgot my BIOS password for the Toshiba Tecra t9100 LapTop?
Model no: pt910e-0049g-dk

Thanks in advance for Your swift reply

A:Tecra 9100 -I forgot my BIOS password - what can I do?

Hello

Unfortunately you cannot do anything and you need help from Toshiba service provider. They can delete old password.

Check please - http://aps2.toshiba-tro.de/kb0/TSB4600PR000JR01.htm

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RELEVANCY SCORE 67.2

aloha
i want to disable the fingerprint reader and bios password upon computer startup.
i have already uninstalled upek protector suite ql 5.4.0.2934, but upon startup i am still prompted to swipe my finger.
i have seen and followed the instructions in "toshiba Passwords: setting and removing (for BIOS, Supervisor, and Windows passwords)", but still have to enter my password to fire up the computer.
what else do i need to do?
mahalo

A:Tecra M9 - fingerprint reader and BIOS password

tried to edit this post but got message that i could not and had to contact an administrator but not how to contact the administrator.
so, i should have added, "XP operating system, laptop purchased in 2008".

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RELEVANCY SCORE 67.2

Hello. Dear Tech Support, can you help me remove the BIOS password on Toshiba Tecra A8 ?

Challenge Code = GH1PF-YLL2C-CKQVT-K2U75-JJF0K

A:Need to remove BIOS password on Toshiba Tecra A8

You need to send it in to a Toshiba Service Center for password removal. There is no other way.

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RELEVANCY SCORE 66.4

Hello, I wonder if anyone can help ?

We have just started to put a supervisor password onto our Tecra A11 laptops so our pupils cannot set passwords on the hard drive etc.

To get into the BIOS and set a BIOS password, we press F2 as the machine starts.
We then go into the security option, then supervisor password.
Having entered the password we want to use twice, we press F10 to save etc.

The machine starts ok and goes in to windows without a hitch.

The problem we have now is that we cannot get back into the bios at all.
As the machine starts we press the F2 key as before but unlike previously the screen just remains blank and the 'Toshiba leading Innovation >>>' screen no longer appears.

If we keep our finger on the F" key or keep pressing it the laptop just restarts without ever getting to the BIOS screen where I assume we will get asked for the supervisor password we set earlier?

Is there another key we should be pressing as the laptop starts ?

I should add we have added a supervisor password for the BIOS security screen on three of our laptops and all three have the same issue.

Thanks

Steve

A:Tecra A11-1EG - cannot access BIOS after setting supervisor password

I think this should be useful for you:
http://aps2.toshiba-tro.de/kb0/TSB0B032D0000R01.htm

In some cases you need to press the "INS" key while Toshiba logo appears.

Then a prompt for the Supervisor Password would appear and if the password is certified then the BIOS could be entered by pressing the "F2" key.

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RELEVANCY SCORE 66.4

Hello,
I have a problem. I get a Toshiba Tecra M7 with fingerprint system. But it does not read my fingerprint anymore. I dont set an Password, but my notebook ask me at a password.

I tried Masterkeys, but they dont work. I read that I can make a DB25 dongle. but I have no Port.

I know, that on Dell Notebooks it works, if the EEPROM chip is short pin 6 or 7 with ground.

Do this work on my notebook too. HAVE I an eeprom chip?

Please help me. I dont know what todo.

thanks
 

A:Toshiba TECRA BIOS Password resetting deleting

Nobody who can HELP me???
 

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RELEVANCY SCORE 64.8

Hello and thanks for reading.

I recently switched my Tecra M10 to Windows 7 (from XP) and it soon developed the dreaded "stuck CTRL key" issue. This causes the keyboard to behave as if the CTRL key is permanently depressed. Sometimes hitting a combination of keys, or bringing up the onscreen keyboard, temporarily solves the issue, but then it returns.

It seems to be an issue many people have, with no simple solution. I've looked at every thread about it I can find, and tried many things to do with drivers etc. without any success.

So firstly, if anyone knows a remedy that works for this particular machine, I would be very grateful to learn it!

Then, there are two things I've not yet done: update BIOS and disable pinch zoom.

I was looking at the following BIOS update:

http://www.toshiba-asia.com/sg/support/drivers/details/25244

... which is version 3.00 and seems to be most recent. My own version is 1.90.

However version 3.00 is labelled "For PTMB0* ONLY". I don't know what this means or whether it applies to me. Can anyone help? Should I install this BIOS?

For the pinch zoom, I've been told that disabling it does sometimes cure the CTRL problem -- but I can't find any pinch zoom facility on the M10. I suspect it simply doesn't have one. Is that right?

Many thanks for any help you can give.

A:Tecra M10 - Stuck CTRL key issue -- perhaps to do with BIOS?

Hi

> I was looking at the following BIOS update?. which is version 3.00 and seems to be most recent. My own version is 1.90.

There are different Tecra M10 models on the market.
Check the labels at the bottom of the unit. There you should find some numbers like for example PTMB0E-01K00LGR

The first 6 characters are important: for example PTMB0E

I assume your notebook belongs to European series.
In such case you should check the Toshiba EU driver page for possible BIOS update.
http://www.toshiba.eu/innovation/download_drivers_bios.jsp

However, on Toshiba EU driver page you will find also the BIOS v3.0 for all European Tecra M10 units.

Anyway, back to the CTRL button issue: guess what, you should connect an external USB keyboard and should check how the CTRL button acts.
In case the USB keyboard would work properly, the CTRL button of internal keyboard is affected and you will need to replace the internal keyboard.

PS: it could be possible that the option "sticky keys" has been enabled. To disable this function, you have to press SHIFT button 5 times in the row.

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RELEVANCY SCORE 64.8

Hi All,
I am having an issue with a screen after an update has been done on my Tecra with Windows 7 PRO 64-bit.
Laptop is working fine but I could see that after recommended update by Service Station to BIOS ver. 4.30 sometimes the screen is not turning on while the PC is turning on. The same situation is when Windows is turning off screen for battery saving, when I connect an external screen (VGA or/and HDMI) while splitting the signal, sometimes when screen is going to be active from battery saving mode it is with lowest resolution possible and I need to change resolution to the max possible, sometime the Windows is showing me that driver has been crashed ( igfxext.exe) and recover correctly.
I didn't have this issue before BIOS update. I also know that there is not a problem with windows driver itself as the problem sometime appears when I turning on laptop (POST).
The only solution to have a screen working is to close and reopen screen lid (multiple times) or turn off and turn back on the laptop.
And if you take a look on change log of bios then you will see:
Version 4.30 - 2018-05-18

Improved: Enhanced security.Addition: Support new panel

I could also see that laptop after the BIOS update is being warmer during regular operation (didn't have this problem before an update) which is impacting time on battery.

Now the question is: Can I downgrade BIOS version to previous one as this was working good? I know that it is not recommended but it just driving me crazy to fi... Read more

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RELEVANCY SCORE 64

My computer is a year old. It was completely fine until I noticed it had stopped charging the battery. After some googling I found there might be a BIOS update I had missed. When trying to install the BIOS update I get a message saying I have to plug in my computer first (which it always is as the batter doesn't have a charge).

The BIOS update program says it wants to upgrade as follows:

BIOS Version : Current Ver.2.60 --> Updated Ver.3.20
EC Version : Current Ver.1.80 --> Updated Ver.1.90

OS: Windows 7
BIOS file I downloaded: bios-20110714132558

Is this a known issue with a fix available?

A:Tecra S11-119 won't recharge battery - BIOS update issue too!

Hi

Are you sure that you have downloaded and used the right BIOS version!?
I read about the similar error message and finally the user used not compatible BIOS.

Furthermore the VAP (value added package) should be installed in order to update the BIOS!!! In you case I would recommend reinstalling this tool too.

But I?m not quite sure if BIOS update will help you to fix the battery issue?
Maybe you need to replace the battery?

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RELEVANCY SCORE 59.6

Hello,

I have problems with entering the BIOS and boot. My device requests a password, what can you do? Toshiba service centers in our city is not present. All I could do - press control, tab, control, enter, and the machine gave me PC Serial

Sorry for my English, I used Google translator.

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RELEVANCY SCORE 59.6

I have old Tecra R10-10W

Aftert long time in the cabinet, it say CMOS battery error and after charging can I not startup on the old system (bios) password.

How to reset the bios password and is also required replacement cmos battery and I can do it myself?

Thank...

A:Tecra R10-10W - CMOS battery error and next bios password error

you can change cmos battery your self np,for bios pasword use google,i havet a hp mini with same problem and foundet a program that have reset with the help off error code when inserted wrong password 3 times in the row,then i used error code in the program and got password,restarted hp and inserted password now is working bp.Do i have also a old tecra and have difrend problem with it,evrithing sims to be in order but laptop wont start in first tray,after several restarsts shovs startup screen,then runing bp,if restarted again same story,needs several restarts and then is runing again,trayed with outside monitor same thing,any ideas?
here is the link for your problem and sulution: http://dogber1.blogspot.com/2009/05/table-of-reverse-engineered-bios.html

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RELEVANCY SCORE 58

I have issues with probook 6360b bios password..i have done everything including removing the cmost battery but nothing happened..i just see cmos reset 502 all the time without accessing the computer..pls help

A:Bios password/Administrative password issue

Dear Customer, Welcome to HP Support Forum and we are glad to assist you. This is to inform you that all HP Business Notebooks such as Probooks  or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and thecode is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. Please have a look at this link. http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility Replace the BIOS chiphttp://www.ebay.com/itm/HP-Elitebook-8470p-8470w-8570p-8570w-8770w-Programmed-Bios-Chip-No-Password-... Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 54.8

Strange issue I have here with an Acer Aspire 5720

It originally had a bios password which I tried to clear, I put in the original password then it asked twice to enter the new password within the bios.

so I just hit the ENTER key and left the fields blank.

when the laptop booted up again it is asking

Enter CURRENT password ?

I tried to old password, does not work, tried just hitting the ENTER key and does not work either.

anyone have any methods to solve this issue please?

I have also tried to short the battery but this does not seem to clr the cmos.

TIA
 

A:Solved: Bios Password Issue

zorgan said:


Strange issue I have here with an Acer Aspire 5720

It originally had a bios password which I tried to clear, I put in the original password then it asked twice to enter the new password within the bios.

so I just hit the ENTER key and left the fields blank.

when the laptop booted up again it is asking

Enter CURRENT password ?

I tried to old password, does not work, tried just hitting the ENTER key and does not work either.

anyone have any methods to solve this issue please?

I have also tried to short the battery but this does not seem to clr the cmos.

TIAClick to expand...

Beyond what you've already tried (and I assume that when you tried just "Enter" you were sure to clear the field of any characters first) we cannot assist with password issues as per the following passage in the site rules:
Passwords - Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided and any such threads will be closed.Click to expand...

Therefore I'm closing this thread.
 

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RELEVANCY SCORE 54.8

i have set my bios administrator password from long time and iforget it and now i tried to update my bios and there is no change i need some help     my device is : dell inspiron 5520 and the problem with administrator bios password

A:i have set my bios administrator password from long time and iforget it and now i tried to update my bios and there is no change i need some help my device is : dell inspiron 5520 and the problem with administrator bios password

You need to place a voice call to Dell support --- they'll provide you an unlock key upon validation of ownership.

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RELEVANCY SCORE 54.4

Hello There everyone.          I have a  problem with my Lenovo U41-70 Core i7 model. Recently I tried to install Linux onto my machine but when I tries to enter the BIOS option to get to the boot priority by pressing: Fn Key + F2 Key. It prompted me for a password! I never really set a password on this machine since I bought it other than the Windows Login Password and that password did'nt work!. Any help would be great!    

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RELEVANCY SCORE 54.4

Hello Forum

Can anybody help me to solve Bios password issue ,which İ dont know.ı am out of garantie.Used jumper on G1 on the screen appears change time etc.But it changes and ask me password!!! Thank you in advance.
Ps.İf ı should replace memory card on 2 ?
İnstead 1..F2 .0 f12 f8 didnt helped.

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RELEVANCY SCORE 54.4

How do I get back into my laptop? I am receiving a bios password system disabled message.

A:Bios password - system disabled issue

Mel. If you received a code please post it. REO

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RELEVANCY SCORE 54

Hi,

I have a old Tecra 9100 with years of good service, and this is my first problem, but is a great one, after a forced reboot the screen shows a BIOS block 1 damaged message. I have tried to repair the BIOS upgrading to the last version I have found, the 1.6 one, but its a Windows version (to upgrade from a running Toshiba computer I think) and when I try to run it in another computer to generate a FDD and upgrade BIOS, I cant, beacuse a Toshiba common modules message.

Its there any BIOS diskette image-archive I can dowload to perform the BIOS upgrade in the BIOS?

Thanks in advance.

A:Tecra 9100 - BIOS block 1 damaged and how to update BIOS?

Hello

All you can find is stuff on Toshiba support page. I don't know where you live but try to contact nearest Toshiba authorized service provider.
They have access to Toshiba database and they can obtain all this for you. Make a call and ask for help. I am pretty sure they will help you to solve this BIOS issue.

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RELEVANCY SCORE 53.6

Hello Everyone!

I need Help with my DEll Latitude D620.

Could you tell me how to remove the BIOS Password Or I need a code to unlock it.

The Service Tag: JP96VC1

Express service code: 42885955873

Thank you
 

A:Dell Latitude D620 BIOS password issue

http://www.techspot.com/vb/topic90285.html
 

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RELEVANCY SCORE 53.6

Hi, Im trying to update the BIOS on my HP Probook 6555b, but get prompted for an admin password, which i do not know. I have removed the battery and the RTC battery, however when i start backup i get the below error and the default admin password gets restored.  Is there a way to reset the Admin BIOS password please? The CMOS checksum is invalid. The CMOS will be reset to the default configuration and will be rebooted. Please check your BIOS Setup options to see if they changed. CMOS Reset (502) ENTER - Reboot the system

A:HP Probook 6555b BIOS Admin Password Issue

@johnreid? Contact HP. http://welcome.hp.com/country/w1/en/contact_us.html Or download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot.?If HDD is installed remove before booting.? At C:\OUTPUT   type CD..   ?Then hit enter? Type HPBR   ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Since your model is not listed select ?SHOTGUN.? After reboot repeat ?SHOTGUN? a second time. Let me know the result so I can update my list. Some instructions here. ?If you cannot boot from USB there are instructions to make a bootable HDD.? http://mazzifsoftware.blogspot.com/2014/01/hp-bios??-unlock-for-dos.html More help here.http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility?s=ad... REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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RELEVANCY SCORE 53.6

Hello 

I've a  Studio XPS M1640 and when I run the built in diagnostics I get error 0142.  I've replaced the drive and still get the error.  The laptop is out of warranty. 

I can't get into the BIOS as I don't know the password.  I've tried disconnecting the internal battery and leaving it a few days, but the laptop has still retained the password protection.

Can anyone help?

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RELEVANCY SCORE 53.6

Hi !I cannot remember my password on bios.  A "[15639]" code  comes on screen. thanks for helping !Dav

A:HP Pavilion DV6000 - Phoenix bios password issue

Try below passwords : Generic PhoenixqtydHP/Compaq Phoenix BIOSoulq  If it doesnt work then :At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 53.2

I need to understand how to reset my password on my All-In One HP Computer. I created a user name and password the user name is diana0060 but I don't remember the password how can I reset the password because I dont have a password reset key disk I never created one. I went on the support page can I use a new windows account and new user name tell me how to go to my all-in-one computer to enter my new user name and password because I can't open the computer without password how can i log in  without using a password just open the computer and start using it.

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RELEVANCY SCORE 53.2

How to reset BIOS password in this model cupertino3 motherboard(HP Pavilion p6-2357in) ?what i have did on this question - I have remove power cable, then remove jumpers in motherboard(CMOS and password jumpers) and other jumper(ROM recovery header). then replace them diffrent pins then power on CPU BIOS password doesn't cleared how to fix it?and when goes to booting mode it's occur the following message error: no boot disk has been detected or the disk has failed. so i cann't boot to hard drive but i have check hard disk to other Desktop cpu it's working fine what is the issue in motherboard? Any one can reply me.. 

A:BIOS password reset and Hard disk booting issue

 Did you follow the directions at bottom of page? though the printed directions seems to conflict with the photo of jumper pin. I would follow photo.https://support.hp.com/us-en/product/hp-pavilion-p6-2300-desktop-pc-series/5295969/model/5300251/doc...

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RELEVANCY SCORE 52.4

We have 600+ Dell Latitude laptops, with 170 of them being E7470 laptops, which support NVMe drives.On a few E7470's & we added a Samsung 1TB 960 Pro M.2 NVME drives to them for testing. It is set to RAID on & legacy bios bootup in bios (not set to UEFI). I was able to load Windows 10 & everything is working as normal.However, in the Bios HDD password under security, & the option is not there so I can enable it.. The actual option in the bios --> Security --> "Internal HDD-1 Password" is missing. Since this & most SSD's have full disk encryption already enabled, putting this ATA password makes the drive encrypted compliant (the ata password gets stored in the non-volatile memory of the SSD & is encrypted).We have tried every option in the bios (setting admin/system password), changing to UEFI, AHCI, etc..I am running the latest version of the Dell bios. Running the latest firmware for the Samsung 960.When we put in another (non-NVMe drive) back into the E7470, the HD password option is there again. Dell is saying it is an issue with the Samsung 960 & that Dell supports ATA passwords on NVMe drives.Anyone else set HD passwordson this SSD; especially anyone with a Dell?Any ideas?Thx

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RELEVANCY SCORE 49.6

When trying to choose (with F12) a different boot device than 1st harddrive (e.g. CD/DVD, USB-Stick, SD-Card), the system starts only form the built in harddisk. When trying to enter the BIOS (with ESC followed by F1) one can see just a very small selection just of the 1st BIOS page.

All further details (e.g. Boot Priority/Sequence) are not accessible. There is NOT set a User password and/or a HDD password.
When pressing the INS key before switching on the notebook, it asks for a supervisor Password. Someone has obviously set it and I don't have it. With the normal Toshiba Utilities (e.g. "Assist") it's not possible to remove it, also the LPT-Port connector or the Boot diskette (1st 5 Bytes of 2nd sector modified) doesn't help.

What can resolve this problem.

Thank you

A:Supervisor Password with Tecra S3

Did you tried F2 key when powering up your tecra? This my default BIOS setup menu key

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RELEVANCY SCORE 49.6

I refurbushed a TECRA 8000. When I start it up the screen displays Sytem Failure and prompts me for a password. Do you know if there is a system default? I can't even enter CMOS to set the boot order to reload the OS. Thanks for your help.

-mc
 

A:TECRA 8000 password

If you can find the jumper on the mobo to reset the bios - try that.

Or else remove the cmos battery for 20 or so minutes & replace.

That should reset the bios & wipe the password.

abbyk
 

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RELEVANCY SCORE 49.6

Laptop has been working great (win7 x64), until I rebooted it couple of days ago.
I can't enter BIOS, cant change BOOT sequence...

All I can see is black screen with
password:
when I try to enter anything - i get message:
Not authenticated.
(tried - Toshiba, toshiba, all my passwords, blank password)... - nothing helped.
I even tried disconnecting RTC battery for 30 minutes (disconnected CN9300 connector).

Please help me, how can I undo this?


Attachment removed - no allowed

A:Tecra S10-11A - password: not authenticated

UPDATE:
I sent a question to licenced toshiba support in my city, and this is the anwser I got:
Dear Sirs,

Tecra laptops are PRO series which is not possible to reset the password methods by removing the battery or the like because of the level of protection on such models.
Removing a BIOS password is possible using challenge & response method of exchange with the Toshiba support available only service partners.
Deliver laptop to perform diagnostics cause of the problem and make sure you can reset the password.
It is preferable if you can attach a receipt as proof of ownership of that laptop.
Price 100$ services depending on the process that we must undertake.
If the hard drive is locked by the same method password on it may not be removed and will not be possible to access the data.

I can't belive that I have to unlock my laptop and pay for it - and that there is possibility that it will remain locked?!

Laptop's hardware is OK, but it's locked...
How can this be legal?

I paid for laptop (it was brand new and I paid good money for it) - and that it has "self destruct" mode built in it!!!
How can this be?

Can you help me please...

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RELEVANCY SCORE 49.6

Hi.

I just got an M5 from ebay that has a bios password. I know the password but I would like to get rid of it, so the laptop is unprotected.

I have installed the password utility, but all of the options are greyed out ( I'm logged on as admin in windows xp)

Tried changing password in bios but just get "Deletion Denied" ( I'm only seeing half of the bios options displayed)

Any ideas ?

Cheers

A:Tecra M5 - how to remove password?

> I know the password but I would like to get rid of it, so the laptop is unprotected.
The BIOS password can be removed within the BIOS settings.
I don?t understand that this is not possible in your case.

First of all you have to insert the current password.
Then you have to insert the new password. If you want to delete the current password, press ENTER button (leave the new password option blank). Then confirm again by pressing ENTER button.

Save the changes pressing F10 button and exit the BIOS.
Usually this should work.

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RELEVANCY SCORE 49.6

Hi,

I try desperately to update the bios of my old Toshiba A4-161.
I think not, because when I want to download the necessities bios, he asks me if I have an ATI graphics card and the other if it is a bios intel.

So I do not know which to choose.

Can you help me.

Here is my information from Driver Genius.


Summary
--------------------------------------
Computer brand: Toshiba Tecra A4
Operating System: Microsoft Windows XP Professional Build 2600
Service Pack: Service Pack 3
Processor: Intel Pentium M 740 (1733.3 MHz)
Motherboard: TOSHIBA Portable PC (Intel 915PM (Alviso-PM) + ICH6-M)
Memory: 512 MBytes (single-channel)
Hard Drive: WDC WD600VE-00HDT0 (57.231 MBytes (60 GB))
Optical drive: MAT****A DVD-RAM UJ-831S (DVD + R DL)
Video Adapter: ATI Mobility Radeon X300 [Toshiba]
Audio Adapter: Intel 82801FB ICH6 - AC'97 Audio Controller [B2]
Network Adapter: Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Adapter
************************************************** **************Intel PRO / Wireless 2200BG Network Adapter (Toshiba mPCI 3B - MoW)
Battery: PA3399U-1BAS/BRS
--------------------------------------
Processor
--------------------------------------
Processor ID: 000006D8
Codename: Dothan
Stepping CPU: C0
Platform CPU: mPGA479M (Micro-FCPGA/FCBGA)
Revision of the microcode update: 20
Heart (s): 1
Thread (s): 1
Initial Frequency: 1733.3 MHz
Current frequency: 798.0 MHz = 6.00 x 133.0 [email protected] V
Temperature of heart processor: N / A... Read more

A:Which BIOS to use with Tecra A4-161?

You can find latest BIOS version on http://www.toshiba.eu/innovation/download_bios.jsp
Choose archive option to get listed all old models. There you can find Tecra A4. Please choose right short model number.

I don?t know which one has your A4. It can be PTA40E or PTA42E.

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RELEVANCY SCORE 49.2

Hi,

I have BBBIIIG trouble. few days ago my tecrca s5 tells me "PCI Express error" and displays horizontal strips. Now i can't do anythink with this computer (warranty void). Ok .

I have 2 another computers and when i try use it with hdd from toshiba .
It tells me that hdd password is incorrect, but I use it for 3 years day by day and never change!!!!!!.
Technical support in Poland is on the floor level. What is with this hdd??

What can i do to use my password with MY HDD.

Please help.

(sorry my english is not good)

tom

A:Re: Tecra S5-15Q: HDD password and mainboard dead

I searched in Toshiba pages for some info regarding the HDD password and found this interesting document:
[What is A HDD Password?|http://aps2.toshiba-tro.de/kb0/FAQ9202JG0000R01.htm]

[TOSHIBA HDD Password summary|http://aps2.toshiba-tro.de/kb0/TSB6B01MC000CR01.htm]

According to the information in both documents the unknown or forgotten HDD password cannot be deleted.
If you are 100% sure that you use a right HDD password then it could be possible that you have mistyped the password. This is only plausible explanation?

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RELEVANCY SCORE 49.2

I
The school where i work have a TECRA R950
when i boot the latop i have a password (it's not a bios password) but i don't know him
how can i proceed to reset this password ?
thank's for the answer

A:Password on boot TECRA R950

when i boot the latop i have a password (it's not a bios password)



Why do you think that this isn’t a BIOS password.
Are you able to access the BIOS pressing F2 button?

If not, the notebook is secured by BIOS password and such unknown BIOS password can be removed only by authorized service provider…

If you don’t know the password, you will need to ask the ASP for help

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RELEVANCY SCORE 49.2

Hello dear

I've a Toshiba tecra z50, and i forgot the user password because i've not use it more than one year,
i can't enter to bios setup

so, is there any solution to reset the password, or reset cmos?

i removed the battery, and no chance,

please help me,
thank you

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RELEVANCY SCORE 49.2

Hello everyone,

I have just been given a laptop (Techra 500cdt) which has a password when first booted. Of course I do not have a password, is there anyway of getting rid of this? I do not want to spend a lot of jack on this computer due to the fact that this computer may be too old for my college work. I do not have a correct reboot for it either. I thought of loading a system but if there is a better way please advise,
Thanks, sorj
 

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RELEVANCY SCORE 49.2

Hi all,

I searched where I could, but found no hint at all, so I ask here.

I own a Tecra A9 that needs a re-install which I like to be done for me.
I have a very good password on the HDD which I do not wish to give away. So I want to either change it or completely remove it.

Please someone, how must I do that? In the BIOS I only see that it has been set, but whatever I try, I cannot change it or get rid of it.

I should perhaps add that since original setup of the PC it's years ago and I do not know the ' Administrator ' password any more.

Anything else is under control. I know the 'supervisor' password and have already successfully removed the BIOS password. TPM chip is disabled.

BUT what to do about the hard disk drive password?
Any help much appreciated!!

Thanks!

A:How to change or remove the HDD password on my Tecra A9

Hi

I found several interesting documents about HDD password. Please read it and if you have more questions you are welcome:
What is A HDD Password?
Is it possible to remove a forgotten HDD password?
After removing the BIOS password a HDD password will be asked

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RELEVANCY SCORE 49.2

hi lads an ladettes just wondering if anyone got a diagram or pic of what eeprom is where the power on password is held. im pretty sure this is where it is held as i have tried all other methods. its just there are a couple of eeprom chips onboard and im wondering which one it is held on...

thank you
dex
 

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RELEVANCY SCORE 49.2

I have a brand new Tacra M11-11L machine. I have set a password on the BIOS but cannot now access it at all. When I switch it on I get the Toshiba splash screen, i press the escape key and am presented with a little note saying "F2 for Setup". I press F2 and the screen goes blank, i get a underling cursor flash three times at the top of the screen and then it boots into windows. I need to change a setting that is not covered by HWSetup. I can get into HWSetup with my password but it is not use to me!

A:Re: Tecra M11 cannot access the BIOS

sorry, should have said that the BIOS has been upgraded to 2.90

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