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Latest Service Pack

Q: Latest Service Pack

me again.. just wondering if SP2 was the latest and greates or am i not up to date..

Preferred Solution: Latest Service Pack

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Latest Service Pack

sp2 is fine
please keep on the thread you initially started .. we can be more helpful to you that way.
good luck

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A:counter strike in NT? latest service pack

closing duplicate, view this thread
Please don't post same question twice.

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I have office 2003 installed in PC. If I try to open an office file created in Office 2007 in another PC, system failed to recognize it. Is there any service pack available for office 2003 for upgrading it?

A:Office 2003 latest service pack

Office 2007 Compatibility Pack

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Anyone else having a problem ? This update fails repeatedy to instal via Windows Update. I have successfully installed the
System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2011] and run the hotfix. I have also run the "fixit" routines and allegedly repaired all of the MS Update "problems" but still the service pack update fails ....

A:Problems installing latest WIN 7 service pack KB976932

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I recently reformatted my computer. I have reinstalled Microsoft Accounting Professional 2007 & 2009 and  Window 7.But I am unable to open files. I need the service pack ( latest version) for Microsoft Accounting Professional 2009. Can anyone email
me the latest service pack for Microsoft Accounting Professional 2009 ? Thanks
MY email: [email protected]

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Just bought new never used factory fresh PC Acer AXC-605-UR29
Windows 7 Service Pack 1 manufacrtured this year,
I checked for latest updates and sure enough Service Pack 1 shows up in updates

Windows 7 Service Pack 1 for x64-based Systems (KB976932)

Download size: 9.1 MB

You may need to restart your computer for this update to take effect.

Update type: Important

Windows 7 Service Pack 1 is a recommended collection of updates and improvements to Windows that are combined into a single installable update. The service pack can help make your computer safer and more reliable. A typical installation will take about 30 minutes to complete, and you will have to restart your computer about halfway through the process.

This is a brand new PC that was loaded with factory Windows 7 SP1 so what is going on here?
Can I simply ignore the update? My only concern is that somehow MS updates will is considering
Windows 7 outdated and that I will receive no more updates since the Service Pack 1 is showing up
in the update section. How the heck is the possible with a factory image. One other thing that might help is that before I could check for any new updates Windows said I required a update to windows update. I
Did this update before finding the lastest updates. Also many updates are post cut off date for Windows 7 SP 0 so it did show updates until December 2014, I guess I will find out it Windows will continue to supply new updates this coming Tuesday...

... Read more

A:Factory Windows 7 Service pack 1 but service pack shows in updates?

See this thread.

Fresh reinstall 7SP1 first run WU offers KB976932 (9.1 mb) WTH????

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Every time I try to download SP2 the computer restarts during the installation, specifically when its making backup files. I got this error signature after the computer rebooted:

Error signature
BCCode : 10000050 BCP1 : FFB5A000 BCP2 : 00000000 BCP3 : FFB35EB5
BCP4 : 00000000 OSVer : 5_1_2600 SP : 1_0 Product : 768_1

I have a Widows XP Home edition. any suggestions?

A:Solved: Problem upgrading to Service Pack 2 From Service Pack 1

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Hi all I decided it was time to install Internet Explorer 9 but I am running Vista SP1 so I thought I'd update to SP2 also.
When I tried to update Vista SP1 to SP2 it has failed many times. I also tried using fixit and various other items but still no joy any help me please??
Updates are set to automatic tried several reboots no joy. When I also look at Windows Updates and click view installed updates nothing is there but there are loads when I View Update History.
This update fails all the time:
Windows Search 4.0 for Windows Vista (KB940157)
Installation date: ‎15/‎10/‎2011 08:53
Installation status: Failed
Error details: Code 80070490
Update type: Recommended
Windows Search 4.0 helps you to find, preview, and use your documents, e-mail, music, photos, and other items. On an upgrade from previous versions, you will need to rebuild your index. After you install this item, you may have to restart your computer.
More information:
Help and Support:
This one does too:
Intel driver update for Intel(R) PRO/Wireless 3945ABG Network Connection
Installation date: ‎14/‎10/‎2011 09:39
Installation status: Failed
Error details: Code 643
Update type: Optional
This driver was provided by Intel for support of Intel(R) PRO/Wireless 3945ABG Network Connection
More information:
Help and Support:
http... Read more

A:Vista will not update from Service Pack 1 to Service Pack 2


To recreate the error, I suggest we try these steps to reinstall

Step 1: Run the System Update Readiness Tool
1. Please download the System Update Readiness Tool from the link below according to the System Type:

System Update Readiness Tool for Windows Vista 32-bit

System Update Readiness Tool for Windows Vista 64-bit

2. Double click downloaded file to run the System Update Readiness Tool.

Then, let's run System File Checker (SFC) to repair Windows Vista system files.

Step 2: Run System File Checker (SFC) to repair Windows Vista system files
1. Click Start, type "cmd" (without the quote) in the Start Search bar, right-click cmd.exe and click run as administrator.

2. Input the following commands and press Enter after each line.

sfc /scannow

Note: There is a SPACE between "SFC" and "/Scannow". This command will take several minutes to complete.

Restart the computer.

Then, I suggest downloading the Standalone Installer and installing it in Clean Boot Mode.

Step 3: Download Windows Vista SP2 Standalone Installer
1. Download Windows V... Read more

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Hi, this is my first time using this. I have in my Control Panel Microsoft.Net Framework 1.1 , Microsoft.Net Framework 2.0 Service Pack 2 and 3.0 Service Pack 3. Do I need all of these or can I delete one the free up some memory. OS Version is Microsoft Windows XP Home Edition, Service Pack 3,32 bit.

A:Solved: Microsoft Service Pack 2.0 Pack 2 and 3.0 pack 3

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any one know where to download East Asian Language pack for windows xp service pack 3? my laptop cannot read other language other than english

A:where to download East Asian Language pack for windows xp service pack 3?

if you don't have the xp disk borrow one and


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Office 2003 Service Pack 2 (SP2) for Language Interface Pack ensures that Office 2003 performs with complete functionality when you use an Office 2003 Language Interface Pack.

System Requirements
Supported Operating Systems: Windows 2000 Service Pack 3; Windows Server 2003; Windows XP
This update applies to the following programs:
Microsoft® Office 2003 Language Interface Pack




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System Requirements

Operating System - Windows 95 & 98, NT 4.0 & 2000, Windows Me, Win XP



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I bought my cpu in June of 08. I have been having problems. I'm trying to fix them one by one. I was wondering if I had the correct Service Packs. Under Windows Updates I can see them all going back to when I bought it. It shows 1 service pack update, KB948465 on 9/19/09. It does not show a 2nd. Under Windows Edition in my System (Control Panel) it shows Windows Home Premium and Service Pack 2.

Can I forget about 1 or do I need it? Hopefully Service Pack 2 includes all that was in SP1 and more! Thanks in advance for your help.


A:Windows Service Pack 1 and Service Pack 2

Yes, you can ignore SP1 as you have SP2 installed.

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My friend just got the net however she cant use it because she needs SP2. shes on SP1 Shes using a wireless connection. she cant connect to the net to download SP2 then to SP3. so is there a way I can download it? then pass it to her via USB?

Link to download?

A:Solved: service pack 1 to service pack 2 help

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When the user tries to login into their laptop whether cabled into our domain network or not, they receive a message "there are currently no logon servers available to service this request".  but if cabled into the network and they wait 5 minutes, they
are able to sign in without issue but it takes 2 to 3 minutes to load the page.  I signed into the laptop with my domain admin account and received the same message as the user, but when we tried cabled in (5 minutes later), i was able to sign in without
issue.  The troubleshooting steps:
1.  Updated the network driver today (still receiving same result)
2.  Re-added the computer to the domain today (still receiving same result)
3.  the event viewer is showing the 5719 NETLOGON message and also 1129 (but the user has been receiving this for a number of months)
4.  The only thing we haven't tried is creating a new user profile but the only reason I don't see that working is because if its happening with my domain admin account it can't be a profile issue. 

Any ideas of what could be causing this and is there a fix for it?  I do see there is a hotfix but wasn't sure if we should run it or not. 

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Hello I'm new here...

I know enough about IT to be dangerous.lol I used to be a help desk tech support for about 10 years
but after being laid off 3 years ago I am rusty. As the saying goes "use it ot lose it" and I lost it... lol

ANyway I have an old Gateway laptop (given to me by someone who was going to throw it out and don't have the CD that came with it) I had Windows Mellennium on it , I installed XP on it instead.I don't think I uninstalled ME as I figured XP would just replace. This an old version that my "ex-husband" had who was an IT guy. This CD did not have any service packs loaded on it and I'm trying to figure out how to load all of there service packs or determine if it's even worth it... I went to MS website to download them and had trouble loading 1A, it said my system could not support it? Mmmm Don't know if there is something fishy about the cd or what... It installed fine and it accepted the product key and I can hit the web with it (via dial up) too. No error messages at this time.

Window XP professional 2002 Version 5.1 build 2600xpclient.010817-1148
OS Version: Microsoft Windows XP Professional,, 32 bit
Processor: Intel Pentium III processor, x86 Family 6 Model 8 Stepping 6
Processor Count: 1
RAM: 127 Mb
Graphics Card: S3 Graphics Inc. SavageIX, 8 Mb
Hard Drives: C: Total - 9580 MB, Free - 7614 MB;
Motherboard: Gateway, Solo5300
Antivirus: None

Thanks in advance, Karen

A:Solved: No service packs on XP and would not load service pack 1a

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Hi Can someone tell me the correct location for the latest Rollup Pack for Windows 8.1  I Applied what I thought was the correct one, but when I ran updates, I still have 255 updates.

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Recently, I got the Sims 2 Pets.
Before I got this game, the only Sims 2 games I had were the Sims 2 base game, University, Nightlife and Open For Business.
I managed to install them all in order and played off the last disk I installed and I had no problems whatsoever.
However, when I installed the Sims 2 Pets, I started having problems. The first time I played, the game crashed when I tried to create a family with pets. I uninstalled and reinstalled and then it was fine until I actually started playing and for some reason, my pets were white and covered in little numbers, like codes. I reinstalled and uninstalled and had both problems this time.
I thought that maybe I had too many EPs so I've uninstalled University, but I didn't really want to do this.
I checked to see if the game was compatible and it was, despite the fact that my video card driver.
I really want to fix this problem, because I didn't have any issues with the games before Pets and now I don't know what to do? I know this seems complicated, but please help because I've looked all over the internet and I can't find anything to help

A:I'm having problems with my latest Sims 2 Expansion Pack: Pets?

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 1906 Mb
Graphics Card: Intel(R) HD Graphics, 729 Mb
Hard Drives: C: Total - 152621 MB, Free - 104189 MB; D: Total - 152221 MB, Free - 144075 MB;
Motherboard: TOSHIBA, PWWAA
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

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Hi ,
Can any one let me know what are the latest Management Pack Versions available for HPE ProLiant Servers and HPE 3PAR Storage.
Also let me know the below MP's (mentioned below) support TLS 1.2 or not on SCOM 2012 R2.

HPE ProLiant Servers Version 1.8.
HPE 3PAR Storage Version 4.9

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which is better to use on a gaming PC SP1 or SP2 for the best performance.


OS: Windows XP Home Edition - to be XP Pro. in December
Ram: 256MB
Hard Drive: 80GB (Western Digital)
Processor: Intel Celeron 1.30GHz/L2 Cache 256KB
Sound Card: Creative Sound Blaster Live 24-Bit
Video Card: NVidia GeForce 2MX/MX400

A:using Service Pack 1 or Service 2 for gaming PC

Service Packs are irrelvent to performance... Your RAM needs to be at minimum for gaming at 1Gb. Also you have a Celeron, which are not that great.

But for problems stick with SP1 for now. If you are going to do a clean install with Windows XP Professional, put SP2 on before installing anything else.

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I have tried 3 different times to install service pack 2. Each time the install is complete but when I reboot the new screen comes on and the moving bar begins to activate, and the screen goes blank. I have to start in "safe mode" to get the message to go back to a previous setting to start the computer.
My system is on Window XP.
I have Norton anti virus and turn it off before install.
At one time I had MacAfee but cannot find it anywhere on my computer.
I contacted Micosoft because I could not reboot after one of the attempts to install SP2.
They had me turn things off and then on.
They got my computer to boot up on the old system. But I could not get SP2 installed. Ever since then I have been getting tons of spam.

A:Service Pack 2

WE need details of your system . .

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Where can I find service pack 2 to download? My PC had XP home edition, with sp2. I had to reformat using the recovery disk, which has re installed xp home, but minus sp2. I have been on the microsoft download site, but cant find a link for the download. Plenty of references to it, but not the file itself. Even been on the upgrade site. Got all my security upgrades ok, but not sp2. Any ideas please where I should be looking?


A:Service pack 2

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I have SP2 installed, but I would like to upgrade to SP3. The problem is that my internet connection is slow for downloading a big file. Is there any other way to get it without downloading?

A:Service Pack 3 Help

hi, you can order it on cd from microsoft ,check this link,way down near the bottom for how to orer it in your area .good luck http://support.microsoft.com/kb/322389

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is there a windows xp service pack 3 out?


A:service pack 3?

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hello all,

so i had some previous problems installing service packs 1 and 2, but to my knowledge they both eventually went through. now my computer (a toshiba satellite running on windows xp) keeps prompting me to download service pack 3. so i initiate the update, but then it errors out because apparently my system was missing a necessary file (even with my office professional disk in). last time i tried going to windows' website and i downloaded the "full file" to remedy the issue, and things seemed to be going well but then i recieved the following error:

Error 1402. setup cannot open the registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\OptionalCo mponents\IMAIL
Verify that you have sufficient permissions to access the registry or contact your computer manufacturer’s product support for assistance.

i searched the error on windows' website and they thought it was something to do with user profiles??? i only saw directions for ME and 2000 so i didn't know what to do. i have also had some issues with my display adaptor (when i run streaming video my computer freezes then flickers off and then on again in 4 bit) and my dad keeps telling me that i should just back up everything and reinstall windows completely. do you think this will remedy the situation? is there an easier solution?

A:Service Pack 3: Please help!

(a toshiba satellite running on windows xp) keeps prompting me to download service pack 3. Click to expand...

not sure what you need. but windows xp only has sp2.

now if you have office xp, the sp3 download can be found below.


sp3 for windows xp will not be released for awhile yet.

Microsoft has officially confirmed that Windows XP SP3 will be released after Windows Vista sometime in 2006. Windows XP Service Pack 3 (XP SP3) will be a regular customer fix and not a major upgrade. SP3 will contain significant security enhancements, in addition to stability and performance improvements.Click to expand...


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I am running Windows XP. I have tried to download SP3. Half way throught it is giving me a message "Access denied". I am admin of my machine so I am not sure what could be going on. Any suggestions?

A:Service Pack 3

Are you going through update? Try this and install it in safemode.

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Just I thought I would let anyone know that file planet is hosting service pack 2. Here is the link


Before I install it I was wondering if anyone here has installed and had any issues. I am using Norton Internet Security will the new XP firewall conflict with it. Do I even need the new firewall since I all ready have Norton? My system is running great I don't need another MS patch to fix that for me.

A:XP Service Pack 2

Think I'll wait at least a week or two before I download it.
Keep a close eye on forums. Problems are things I can do without!!!!!

Not that I'm suspecting any problems (ha ha!)

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Hi all
Wondering if there is a way of getting sp1a for XP on a disk
I have XP running on both my machines and keep updated automatically however my uncle only has a crappy 33600 modem and will probably take him over 2 hours assuming all goes to plan to down load the pack SP1a.
I know m/s offer the disk option to its US/canadian customers at a price but I am in blighty and have a cable connection.
So is there anywhere for me to d/load it from?
maybe there is an option on the m/s site but I cannot find it
any help would be great

A:service pack on CD

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When SP 1 first was announced (beta) I was persuaded to install. My computer went crazy and I played hob trying to get it uninstalled. Now they have SP 1 again (not beta?). Would it be safe now to install? Would it be worthwhile, i have installed all the other patches as they have come out? I am afraid to go through that again. Has anyone had similar experience. I have a Dell computer, little less than 2 years old. Thanks, Judy

A:XP Service pack

Sometimes I think it can be the luck of the draw. However, I think it is safe to say that you are probably doing your computer more harm than good to leave it for too much longer!!

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How I update or install XP Service Pack 2 (SP2)?
I have pack 1 and I use windows update which from time to time is loading something.

Thank you

A:XP Service Pack 2 (SP2

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This is not a very challenging or intelligent question but hopefully someone can advise. I would like to update to service pack 2 but as I have a copied version of XP I am unable to do this. Installation shortly follows with an unable to install prompt. I've tried to download SP2 from other sources apart from Microsoft but still no joy.

Thanks in advance


A:Service Pack 2

Sounds like you need a legal copy of XP.

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Ive tried to install SP2 from disc and im getting a error

SXS.DLL: syntax error in manifest or policy file "D:\I386\asms\1000\msft\windows\gdiplus\gdiplus.man" on line 4

Ive found something that says i have to replace the gdplus.dll file but because ive
already started the install the pc is now stuck at trying to complete the install

Does anyone know how i can cancel it to replace the file in the windows\system directory?


A:Service Pack 2

Actually Ive tried re inserting the disc (for the 10th time) and it appears to be
working now... fingers crossed. Its currently instaling devices... the 4th stage

Im on my new laptop now, Im trying to update my old desktop with the sp2

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SO I bought a webcam. Logitec Quickcam (9.5) Express. I installed the software, but every time I turn the cam on an error comes up saying that the cam needs certain files from service pack 2 to run. It asks me to locate the files...but I can't find them. It also says to insert the service pack 2 CD. I DO have service pack 2 on my computer...it came with the computer, so I don't have a CD. I searched through my recovery disks but I could not find the files. What do I need to do to get this thing to work???

Examples of some files needed from service pack 2:


A:Service Pack 2 ????

Do you have an I386 Folder in the root of your C: drive.

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When is it scheduled to be released?


A:Service Pack 1

RC (release candidate) is out now.... It's not final. Still looking towards February 2008.

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I have XP Home. Just got the pc last month. When trying to use a chat function and streaming stock trading program(uses Java)(neither of these are on my pc; they're downloaded when I try to use them), a brief Java virtual machine downloads and then XP tells me I need an updated MS Virtual Machine. {Trying to use the streaming quotes causes the pc to lockup}. This takes me to an update scan which tells me I don't need any updates. Yet trying to use the items mentioned before, it still says I need the MS V M update. After much searching, I found a download link for the 1a service pack , but when I click it, it takes me back to the Update Scan which says I don't need the update. The chat function and streaming quotes still won't work. Merry-go-rounds are for the amusement parks, but this isn't very amusing. Is there a way I can get around the scan and run the service pack download or otherwise resolve this? Thank you for your help.

A:Service pack 1a

I had the same problem with Java, here's the link I used to install sun java, works fine now:

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can anyone verify if I can download Vista Service Pack 1 yet?
(not the BETA test copy)


A:is Service Pack 1 available...?

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I cannot upgrade my Windows XP Profession to SP2 for some odd reason. Whenever I d/l and install the pack, my computer restarts, boots up, but before getting to the Windows XP loading screen then goes to Windows did not boot properly. And gives me the choices of loading in safe mode, last known good configurations, and i think 2 other choices similar to those. I pick last known, and it just does the same thing over and over again. I then have to boot in safe mode, system restore my computer back to before SP2 was installed for it to work properly again. Do any of you have an idea of why this would happen?

A:Service Pack 2

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Hi on pc ive an update to instal Service Pack 3 ive not installed it yet so just wondering has anybody had any problems using it ???? thanks Harty

A:Service Pack 3

There are still quite a few bugs to sort out. I wouldn't personally recommend it just yet, in fact you probably should remove it from your system.

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I have been trying to install SP1 on Vista. It goes through the install process but after it restarts i get the message acpi.sys is missing or corrupt. I have turned acpi of in bios and my pc wont start at all. I had previously installed sp1 rc and then installed it.

A:Service Pack 1

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I installed the service pack 1, several times and , even though it shows it install successfully , when I check; is not showing the vista program service pack 1.
It's running me crazy, I cannot install several programs due to the lack of this service pack being installed.
Any help will be really appreciated.

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I want to get rid of service pack 2 but how?? I have looked in the Program removal area and it is not listed there, so where is it?? Any help would be great...

A:Service Pack 2

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Good morning,
I have a Dell Dimension 4600C SP2, with 2GHz and 512RAM which doesn't want to do Windows Update?
I have all the boxes ticked for Automatic, ask me b4 installing, etc. ticked, and have even tried to force the issue, but it won't do it. The firewall allows for it to have access local and internet, so I am at a bit of a loss here.
Any ideas?
My loungeroom PC and laptop, all networked, both got SP3 as an update no problems.

A:Service Pack 3

Welcome to TSF....

There are a number of things that can break Windows Update in XP, including performing a repair/reinstall. Some are also having issues after installing Service Pack 3. For a quick fix, do this:

Open Notepad and copy/paste the following : Blue : text:

Regsvr32 wups2.dll /s
Regsvr32 licdll.dll /s
Regsvr32 regwizc.dll /s
regsvr32 msxml.dll /s
regsvr32 msxml2.dll /s
regsvr32 msxml3.dll /s
regsvr32 comcat.dll /s
regsvr32 shdoc401.dll /s
regsvr32 shdoc401.dll /i /s
regsvr32 asctrls.ocx /s
regsvr32 oleaut32.dll /s
regsvr32 shdocvw.dll /I /s
regsvr32 shdocvw.dll /s
regsvr32 browseui.dll /s
regsvr32 browseui.dll /I /s
regsvr32 msrating.dll /s
regsvr32 mlang.dll /s
regsvr32 hlink.dll /s
regsvr32 mshtmled.dll /s
regsvr32 urlmon.dll /s
regsvr32 plugin.ocx /s
regsvr32 sendmail.dll /s
regsvr32 scrobj.dll /s
regsvr32 mmefxe.ocx /s
regsvr32 corpol.dll /s
regsvr32 jscript.dll /s
regsvr32 msxml.dll /s
regsvr32 imgutil.dll /s
regsvr32 thumbvw.dll /s
regsvr32 cryptext.dll /s
regsvr32 rsabase.dll /s
regsvr32 inseng.dll /s
regsvr32 iesetup.dll /i /s
regsvr32 cryptdlg.dll /s
regsvr32 actxprxy.dll /s
regsvr32 dispex.dll /s
regsvr32 occache.dll /s
regsvr32 occache.dll /i /s
regsvr32 iepeers.dll /s
regsvr32 urlmon.dll /i /s
regsvr32 cdfview.dll /s
regsvr32 webcheck.dll /s
regsvr32 mobsync.dll /s
regsvr32 pngfilt.dll /s
regsvr32 licmgr10.dll /s
regsvr32 icmfilter.dll /s
regsvr32 hhctrl.ocx /s
regsvr32 inetcfg... Read more

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Anybody know if there will be an SP3 or will they just skip to Vista...but still, Vista is a while away.

A:XP Service Pack 3

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Hi, Ihave just finnished formatting my hard drive, and doing the updates and other stuff, and was wondering if service pack 2 is necessary, i have been told that it can bugger your computer up, i had no trouble with it on last instalation, but was wondering if I should install it after this fresh zp install ?

A:service pack 2

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Service pack 4 is out for win2k. I have installed it on one of my systems and no problems at all [so far]. I will wait a few days before putting it on my wife’s computer.

I just finished slipstreaming sp4 into a bootable cd for install. I have not tried a clean install yet, just installed the sp. Here is the link to download either the full sp or the express setup.

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Bless it all!!! I hate this laptop! Anyway, it installed the service pack 1, which I thought was previously done and friggin appeared frozen, was not working, stayed on the black screen for at least 1/2 an hour...so I turned off the computer after watching to see what file it was stuck on forever...now it won't boot up at all, just has a black screen...any ideas? This is the same laptop I just got the antivirus system pro spyware off of...that is a whole other thread in 'help i'm infected'


A:Service Pack 1

Ok, so now i'm back to the screen that I thought was frozen...which I guess is progress. Got someone to help me at least get the computer to boot up to this point. Here is what it appears to be stuck on:

!! 0x000034 !! 263/91758 (program_files_windows_mail_en-us_4eecf2848...)

Any clue how to get it past this point. Please help!

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