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[SOLVED] Safe Mode Problems!

Q: [SOLVED] Safe Mode Problems!

I am running windows XP Pro with all the updates,when I go into safe mode,I use Regedit to delete some filesRE: AVIRA ,but it will not delete this item..
Then I ran Hijackthis and can see the file there,but I can't delete it?
I want to use AVG 9.0 for my virus checker but t says I have to first delete
AVIRA first,and yet I do not have it there,in Add/Remove Programs...
Since I suffered a stroke,some things are hard for me to do now...
Any help you can provide is of course appreciated...

Preferred Solution: [SOLVED] Safe Mode Problems!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: [SOLVED] Safe Mode Problems!

Welcome to TSF

Try using the removal tool found here

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First things first, I've had a serious issue ever since my computer was reset through recovery mode..the second Firefox loads in normal mode, it completely freezes up, and I'm not even able to end the process through task manager. I tried loading with Internet Explorer, still no luck. Safari same deal. I can only go on the Internet normally through Safe Mode. I have a Windows XP Professional, specifically a Media Center PC. Also, when I log in on windows, there is a "Found New Hardware" box for video controller. I also saw that there was a yellow exclamation near Video Controller and Video Controller (VGA compatible). Is it possible that my video card got corrupted, and is this an easy fix? Please help!


A:Solved: Problems after recovery mode (NOT SAFE MODE)

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Hi there..

I'm new to the forum so bare with me.

Basically I keep having blue screening on normal windows startup.

Try safemode to do a system restore, and it stays on the screen. 'loading windows files' And has a load of loaded stuff below. It stays on this screen for ages I've left it but don't know what to do?

How long can it usually take?

I look forward to hearing your replies..

Thanks in advance.

A:[SOLVED] Safe Mode Problems

First of all Hi, try entering in your computer in safe mode and donot restore it,, see if it works,, then try to shut down the computer normaly and start again,,,, some times it works.......... or else you can repair the installed winxp,, contact me for details

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I have a new Compaq Presario CQ62 laptop with Windows 7. I'm having issues installing a download version of Microsoft Office 2010 and have been advised to restart computer in safe networking mode. I can manage to hit F8 on restarting the computer and get to the system menu but cannot then select the mode I want as arrow keys don't work! please help... I've also tried pushing 3 (for the number in the list)..
Thank you!

A:Solved: Problems getting into safe networking mode

Look for settings in your bios related to the keyboard. It may be confused as to what type of keyboard you are using.

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Dell Dimension 8400
Windows XP Home Edition; Service Pack 3
Intel Pentium 4 Processor
[Do not have RAM or Hard Drive Info on hand]
Security Software: AVG, SpyBot S&D, CCleaner

I'm typing this from my laptop since I can no longer properly use my PC until resolve. I cannot describe my problem in one or several sentences but here are the major events to happen on my computer in the past 2 days:

1. Ran a windows sysinternals SID generator and changed to a custom SID for windowblinds software.
2. Computer rebooted and proceeded to administrator's desktop, but no taskbar or icons appeared nor could I right click with the mouse to bring up options. I could however use the task manager to open programs, browse the internet, etc.
3. Used system restore to reroll to the earlier date.
4. Taskbar and icons are back, but now denied access to 'My Documents' folder on the hard drive due to permission settings somehow being relocated on an NTFS volume.
5. Rebooted in safe mode, and gained administrative ownership of 'My Documents' folder---followed these instructions
6. Rebooted in normal mode and still denied access and at some point ran PC in 'Last good configuration.'
7. Received this message when attempt to log-on on what is now factory default log-on screen: "Windows cannot load the user's profile but has logged you on with the default profile for the system."
8. Access still denied, and cannot click 'all p... Read more

A:Solved: Failed Safe Mode and other various problems

[qutoe]1. Ran a windows sysinternals SID generator and changed to a custom SID for windowblinds software.[/quote]

You mean you were attempting to apply a crack to use a pirated version of WindowBlinds. All your troubles would have been avoided by simply purchasing an application you obviously liked, instead of stealing it.

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i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.

A:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.

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I'm running Vista Home Premium 64-bit on a Dell Studio XPS that is a year old. It has never experienced internet problems up until now.

I recently moved into a new apartment and got Comcast internet service through a modem, and ever since, my computer has experienced very sporadic loss of internet with every internet-based application. When I ping Google and other various websites, the packet loss varies between 0% and 100%. The computer never indicates that something is wrong with the network connection, however, when I click Diagnose and Repair, it sometimes suggests something is wrong with my modem, and other times suggests that something is wrong with my DNS.

Nothing is wrong with either of these or the hardware; I have booted my computer from a Linux live CD and the internet works fine. I have also plugged in my laptop (also running Linux) to the same ethernet cable and the internet works fine. The cable is plugged directly into the modem; I don't have a router. I have booted the system in Safe Mode with networking, and there are no problems with the internet there either.

I have tried disabling my Windows Firewall, disabling Norton Internet Security, resetting winsock, disabling autotune or whatever it is, and "unbinding IPv6" as someone on a Microsoft forum suggested. I suppose it's a problem with some kind of software, but I really don't know where to start.

Any help with this is greatly appreciated.

A:Solved: Intermittent Problems, works in Safe Mode

Hi:Could be quite a few possibilities,but let's start with a look at the packet flow when you think you are losing packets(high ping loss).This might help us see if this could be a link/ISP issue.
First off, connect one computer directly to the modem (power cycle the modem after changing the connection), and do this.
Register at www.dslreports.com and run theirwww.dslreports.com/linequality. It's best to run this test with a direct wired connection to eliminate any wireless issues from the results. It's useful many times to run this test several times, and we'd like to see each of the results. Post the results link from the top of the test display page for each test run here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

Note: You will have to enable PING (ICMP) request response either in your router (if you have one), or in your computer's firewall for direct modem connections. This is very important to get the most important part of the test to run.

Moving on from there,given that this is not a problem in safe mode,the next thing you might try is take a look at your startup tasks.Start by disabling a group of tasks,maybe 4,to see if your situation improves.If not,re-enable that group.Then move on... Read more

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This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

A:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

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Logfile of HijackThis v1.99.1
Scan saved at 11:21:35 PM, on 3/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\My Documents\**** to combat internet evil on this comp\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Expl... Read more

A:Solved: 2 problems 1. no safe mode 2. error reporting has no file association?

The Advanved Options Menu, which has safe mode, last known good config, etc., should not be asking for a user to log on, it uses the built in Administrator account. Try that option for "Last Known Good Configuration". Or your system may have hardware issues.

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I have constant disconnect issue in normal mode.However no problems in safe mode.The only fix so far is to renew the IP address.
Just a few things I've done:
Cleared the cash and cookies of the browser;
Cleaned the registry with Glare and CCleaner;
Changed Power schemes to "Always on";
Used System Restore(in Safe mode);
Ran Dr. Web,Super AntiSpyware,TDSSKiller.
But everything was just a temporary fix.
Here is Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:09:38 PM, on 11/11/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Java\Java Update\jusched... Read more

A:Constant disconnects in normal mode,no problems in safe mode.

Greetings carl8s and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary. If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance. Please perform all steps in the order they are listed in each set of instructions. Some steps are a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re... Read more

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Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

A:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Genuine Intel(R) CPU T2250 @ 1.73GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 2549 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 112971 MB, Free - 52348 MB;
Motherboard: TOSHIBA, IAKAA
Antivirus: AVG AntiVirus Free Edition 2015, Updated and Enabled

I can no longer see my external monitor. I have hooked it up because my laptop monitor no longer has a functioning backlite/

In the past when this happens I used system restore, but now when I try that it says there is no restore point.


A:Solved: External monitor black in normal mode but visible in safe mode

The external monitor toggle was somehow unset. fn f5 fixed it.

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Hello, I'm hoping someone would be able to help me resolve this so that I can avoid having to reinstall Windows. Here's the situation: my laptop suddenly cannot boot up anymore; it usually hangs when the "Please wait..." dialog shows up with the text "Windows is starting up...", but sometimes it goes as far as the login prompt, then hangs after I enter my credentials and press Enter. When it hangs I cannot even move my mouse cursor. I can only think of two things I did out of the ordinary that created this mess:
I installed the driver for the Turtle Beach AudioAdvantage Micro USB stick audio card before my PC started hanging. However, after I installed the driver I was forced to reboot, and my computer rebooted just fine.
I closed my laptop's lid to put it in sleep mode while MyDefrag (formerly JkDefrag) was running. I have done this in the past without any issues, but this time when I exited sleep mode my computer was hanging, so I forced a reboot. This trouble started after I rebooted.

I am able to boot up in Safe Mode, but not Safe Mode with Networking, which leads me to think that maybe some network related drivers got corrupted. Some more info on my setup:
I have Windows XP Pro SP3 installed (v5.1.2600)
I have Avira AntiVir and Comodo Firewall installed
I am not using Hibernation
Audio: SigmaTel STAC9751
Graphics: Intel 945 GMS
Chipset: Mobile Intel 945 GMS Express
Netcard: Realtek RTL8101L
Wifi: Intel PRO/wireless 3945

Update 1: ... Read more

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My internet will not work in regular mode, only safe mode with networking. My trading platform works perfectly in regular mode so I know my connection is ok. I have done HijackThis and have come up with this report..

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:19:52 PM, on 10/10/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support
Running processes:
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Big Wayne\Desktop\HijackThis.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Fil... Read more

A:[SOLVED] Internet explorer will not work in regular mode, only safe mode w/networking


Originally Posted by wleger2981

My internet will not work in regular mode, only safe mode with networking. My Norton is out of date as well, but as soon as I get back up and running I will install a newer version..ANy help on this matter is greatly appreciated..

Please do not post your Hijack this logs here. Due to Forum Rules we cannot assist in malware removal here. Have you tried a different browser (Chrome, Firefox etc)? When you say IE only works in Safe Mode with Networking, Do you mean you boot the computer normally and use IE (safe mode) or are you booting the computer into Safe Mode with Networking? In other words you can't boot normally?
If you feel you are infected, please click on the Virus/Trojan link in my signature and post there for more help.

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I have this problem with my laptop - sometimes I cannot login - after choosing the user the screen freezes or after logging in it works only for a few minutes in regular mode (I can do things over those minutes like open firefox, but I cannot open folders, sometimes I can open the task manager or even some programs) but then it freezes and I have to shutdown the computer manually by pushing the power button. When I tried pushing crtl+alt+del I got a message "The logon process was unable to display security and logon options when ctrl+alt+delete was pressed. If the operatin system does not respond, press esc or restart the computer by using the power switch". I don't know if this helps, but I try to add as much as I can. Sorry it it's not relevant - my knowledge about computers and IT is minimal.
The computer runs fine in safe mode.
So I tried system restore to a week before when the computer was still fine and it didn't work. So I reinstalled a graphics driver (Intel HD Graphics Driver) as I found on the internet that similar problems got fixed by reinstalled videocard drivers. And it worked, everything started to run smoothly again in the regular mode. As normally I allowed windows updates and after restarting my computer, the problems came back.
I assumed that the problem was the updates so I uninstalled most of them (KB2930275; KB2923961; KB2925418; KB2929755; KB2929733 and KB2918077) but the problem was still there and I was unable to unin... Read more

A:Solved: Computer freezes in regular mode but works in safe mode

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Not sure exactly what happened but couple days ago the laptop started to hang up or freeze when I tried to run any application, such as a browser, control panel, and even task manager. If I need to turn it off I have to hold the power button which I know is not good but otherwise I would not be able to reboot. If I go into safe mode I can use the computer somewhat sluggish but I can at least open up programs and even get on the internet. I cannot do system restore as this had been turned off. I had a conflicting driver issue that I installed, but that has not helped, I dont know what else to do. Please help this is my only computer.

A:Solved: Help, laptop only works in safe mode, hangs up in normal mode.

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XP sp3 4 gb ram'

I got a bogus PC Scan virus which cripple my computer:
The desktop was wiped clean of all files.
The quick launch vanished
Internet was disabled

The PC Scan icon appeared in the clock tray. I got bogus warning about buying their product to fix the problems.

I tried to restart in Safe Mode and got the BSOD after the Windows flashscreen appeared at startup.

The tried to restart in normal mode and i got the BSOD.

I disconnected all hardware and tried to restart in safe mode and in normal mode several times and every time I get the BSOD.

I don't know if the PC Scan virus caused the BSOD or not.

I am able to startup from a bootdisc, but the only option is to reinstall Windows

My data is backed up but I would like to recover files from the desktop and program files.

What are my options.

A:[SOLVED] BSOD when starting in normal mode and safe mode

Hi dzz and welcome to TSF,

At this point, considering we cannot acces the operating system, you're left with two options.

1. Perform a System Repair. Boot from the installation DVD and choose "Repair my system". Choose to repair any faults found automatically.

2. A complete reinstallation of your operating system.

Read other 5 answers


I'm having problems when I load windows in normal mode. When I turn on the computer everything starts as normal. It's after clicking my name and the desktop loads, nothing responds. It just freezes.

I have no problems when loading windows in safe mode with networking.

I ran a full scan through my virus software, Kaspersky. No threats were detected.

I also tried System Restore twice while in safe mode. I'm still having issues.

Any help would be greatly appreciated. Thanks so much!

A:Solved: Pc freezes in normal mode, but runs in safe mode

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I am new to this forum. I have dell inspiron N5110 laptop that started acting up about a month ago. Internet works sometimes in normal mode. Works in safe mode every time. Have tried everything suggested on web to get working. Restored to factory defaults, tried removed and reinstalled drivers. Any help would be appreciated. Running in safe mode now.

A:[SOLVED] internet works in safe mode but not normal mode

I'd guess you have some kind of malware on your computer, have you run a virus scan? I'd followup with something like malwarebytes.

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I am new to this forum. I have dell inspiron N5110 laptop that started acting up about a month ago. Internet works sometimes in normal mode. Works in safe mode every time. Have tried everything suggested on web to get working. Restored to factory defaults, tried removed and reinstalled drivers. Any help would be appreciated. Running in safe mode now.
Some background:
Wireless issue, have wired to router with no internet problem.
ISP is Comcast
Cable wireless gateway is a Xfinity Arris TC8305C
Came with McAffee which I removed. Was using Malwarebytes and Spybot search and destroy. Removed them only using Microsoft essentials. Have tried turning off firewall and essentials.
Kids have PC and Xbox wired to router. Also have another laptop and wireless XBOX connections, all with no problems.
Sys info: Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 4003 Mb
Graphics Card: Intel(R) HD Graphics 3000, 1809 Mb
Hard Drives: C: Total - 461838 MB, Free - 408628 MB;
Motherboard: Dell Inc., 02KWJK
Antivirus: Microsoft Security Essentials, Updated and Enabled

A:Solved: internet works in safe mode but not normal mode

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i have mozilla firefox 3 and yesterday, i did a system restore because my computer was not working, you know, the usual viruses etc. system restore has made my computer normal again except for some problems.

first, a message popped up every time i logged into my account: "one of the libraries needed to run this application could not be found." i'm not sure what application it was referring to! mozilla firefox is not working, every time i open it, it says the connection is interrupted. internet explorer also does not work but msn does work, so i am connected to the internet. mozilla does work in safe mode though. i've turned firewalls off as well. also, my trend micro internet security doesn't work, i can't open it, so i removed it frm my pc and installed avg free 8.

please, i'm not that great with computers so any help will be REALLY APPRECIATED!

A:Solved: Firefox Works in Safe Mode not in Normal Mode

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Hello everyone. I tried booting into "Safe Mode" to defrag my computer. Before it goes into "Safe Mode" I get a blue screen stating that "I must remove improperly installed software to proceed". I have not installed any software. I have replaced my cd-rom burner and it is working properly. Any ideas on how a I may access "Safe Mode"??
I am running 2000 pro.

Also is there a way I can see what the "Administrative Password" on Win 2000 pro.?
I set up a friends computer with 2000 and I didn't enter a password. Apparently, someone else has entered one but can not remember it, thus their computer is useless without the password.

Thank You !!!!!

edit: I have remove "Nero" and have disabled the CD Rom burner, with no success.

A:Solved: "Safe Mode" problems

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I ended up getting the AV Security Suite virus or trojan horse on my old work laptop and so I am writing this message using my PC. I was going through this forum's tutorial on removing the AV Security Suite here: http://www.bleepingcomputer.com/virus-remo...-security-suiteI tried to enter the Safe Mode by pushing F8 on start up but nothing happened and so I took your advice and typed "msconfig" in the Run box and used the System Configuration Utility/BOOT.INI and did the /SAFEBOOT and then restarted. Well this worked great but my problem is that when I put in my usual password, it is incorrect. I have only had two passwords with this computer and neither of them are working. What do I do? The computer keeps opening in Safe Mode. As for the laptop, it is an old work computer that when the company closed down for good, they gave it to me for free. With that, I was not the Admin. How do I proceed? Do I need to create a floppy boot disk as noted here: http://www.bleepingcomputer.com/tutorials/create-floppy-boot-disk-in-windows/The computer does not have a floppy drive.Fester

A:AV Security Suite problems lead to Safe Mode problems. Help!

Hi Fester,Unfortunately we cannot help you getting around a password. See also the board rulesNo subject matter will be allowed whose purpose is to defeat existing copyright or security measures.I certainly see your problem, but the only thing I can suggest you, is contacting the company and obtaining the password or accessing your own non-administrator account.

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okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here

A:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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I am running a Dell Dimension 8200 with XP Home SP2. Was working flawlessly until this a.m. when it would not reload icons after I tried to get back on from log-in screen. Shut it down and then found it would hang when trying to load windows on reboot. I get a black screen with only a mouse cursor visible when log-in screen should be coming up. No BSOD's or error messages seen. Boots fine in Safe mode, however. I have tried two systems restores and two "return to last working configuration to no avail. Scanned with McAfee Antivirus and Counterspy V2 antispyware - nothing bad detected. Very frustrating.

A:[SOLVED] XP boots in Safe Mode but not Normal Mode

in safe mode go into msconfig/startup
unticl all the boxes not m/soft related and see if it then boots normally
check the device manager for any yellow alongside of anything

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Here's the situation: my daughter and I open her computer to clean it and have a look at the video card. We pull the card blow out the dust and reinsert it. We also pull one of two memory cards (to see what's in there) blow out the dust and reset that.

Now hit start button: Windows begins to boot, it finds the drives, then we see the Windows screen - the three bars dance across their track - but we get a black screen that says: Sorry, We apologize Windows failed to start. There may have been hardware or software changes blah blah blah...then it asks if I want to start in Safe Mode, Safe Mode with Networking, or Normal Mode.

Safe Mode works just fine. No issues using any hardware or software.

But if I try to start normally, it quickly tries to reboot, shutting down the video output (the monitor goes into no signal - energy saving mode) then the process start a new.

We made no changes! We opened it back up and made sure all the cables and connections were secure. But no luck.

Any ideas?

yustr and baby yustr

A:[SOLVED] Safe Mode Works but not Normal Mode?

Hi yustr
It could be that something has happened to your video card. In Safe Mode Windows doesn't use the video card but uses the onboard graphics. Have you got another video card that you could try?

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I have a dual boot linux/xp system.
I was looking at partitions - just listing them - in linux, and now win xp won't come up in normal mode. It will come up in safe mode, however.

Can you help me get my "normal mode" back?

When the horizontal moving bar comes up in normal mode, it just goes on forever. I see the disk light go on for about 8 cycles of the bar. It usually runs 11 cycles before giving me the user selection screen. Now the disk light goes out after cycle 8, and the bar keeps going. I waited 32 cycles before giving up.

I also recently tried to install a Dell XP reinstallation CD I had onto a new partition. I have Partition Commander, which I only run against Windows partitions. The program correctly identified an empty partition and said it had hidden all other partitions. This may or may not have anything to do with my current problem. It did happen in the time frame of the problem appearing. The CD was not able to install XP. It said something about analyzing my system. I left it to do that as I went out for the evening, and when I returned 3 hours later, it was still in that state, so I killed it.

A:Solved: win xp can boot safe mode, not normal mode

I had done a full back up using Acronis backup software (a new product for me) 3 weeks ago. When I exhausted what meager options I could think of, I rebooted with the bootable Acronis CD and restored that backup. Acronis won my 4 vendor test (others were Norton Ghost, Argentum, NovaStor NovaBackup) for best backup product. It is capable of taking a backup of any partition (linux or windows). I have now tested the restore to all of C. It first deletes the C: partition, then recreates it and copies the image there to. Worked like a charm. Access to XP has been fully restored. Backup took 1 hour, restore took 37 minutes. I'm now a believer.

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I've had this PC for about 4 years now, and in the last year, it has done this twice. I boot up the PC as normal, and about 3-10 minutes later, everything freezes, except the mouse, which can move around. I have to hard reboot after this. I have done multiple tests on the PC, such as memtest86, disk check, core temp (39 degrees) and intel burn test, and got nothing from any of them. I am able to run in safe mode fine, it is just very slow.

PC specs:
Motherboard - Asus P5QPL - Vm EPU
Harddrive - Brand new Western Digital Red 1TB 64MB hard disk Drive SATA 6gb/s 7200rpm
Video Card - MSI N9600GT - MD512 DDR3
RAM - Corsair XMS3

Any help would be great
Thanks, Simon.

A:Solved: PC freezes in normal mode - Not in safe mode

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Just installed XP Pro on a new machine

Installed drivers - now it wont shut down in normal mode, but will do in Safe Mode

How do I find out what is holding it up

I uninstalled the graphics driver to no avail

I just end up with a blue screen with "Windows is Shutting Down" on it


A:[SOLVED] Shuts Down in Safe Mode - Not Normal Mode

Try just click once the power button of your computer, it should shutdown.
If that doesn't work take a look at the Energy Setting (Located at Control Panel)
You should not uninstall the graphics drivers you will need them, a computer without any graphic drivers is useless

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Hey all, I have a massive problem with my internet connection, but first..the backstory..

I got a piece of malware through a bad download (i believe) which gave me Antivirus system PRO, I'm sure some of you have heard of it. It hijacked my comp, wouldn't let me open any programs, the internet, etc. Real nasty.

I went through safe mode and took it out manually, I believe I got it all, and now, everything in normal mode seems to be working okay, except the internet.

I have full connectivity while in normal mode, strong signal. However, IE will not open up any web page, RSS feeds arn't coming in, etc. HOWEVER, in safe mode, IE is a beauty..works just fine, any page quickly and easily.

I've tried a few things thus far,

ipconfig comes back as media "disconnected"
tried sfc scannow, didn't help anything.
tried netsh winsock reset, and another netsh command, can't remember which one...nadda.
ipconfig refresh and renew didn't work, probably because everything is disconnected

I'm out of ideas! Anyone, please help if you can! I'm a student going into finals, and things arn't looking too hot not having my comp in good form.

Thank you for reading, and I would appreciate any kind of help. I've visited this site before, I know you guys are good!

A:Solved: No Internet is Normal Mode, ONLY in Safe Mode!

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I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing


Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet


Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..

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My computer is infected with the thoroughly annoying virus associated with the bogus SpyFalcon anti-spyware program. I want to try some of the fixes I'm finding on the forums here, but they all involve using safe mode. When I boot up the computer and select safe mode, it runs off all those .sys files as normal, and displays "press esc to cancel loading a347.sys..." or something along such lines, then the same message for d347.sys (if memory serves), which i understand is normal, but after that it just seems to pause for a few seconds and then restarts as though i had hit the restart button or something.

Does anyone know of any ways around this other than a total format? I don't have the means of backing up my hard drive other than a lot of DVDs at the moment. I haven't tried an XP installation repair yet, 'cause I can't find the damn CD, but from what I see on a few different forums, that doesn't seem to work with similar problems.

If anyone knows a possible cause for this, and/or can help fix it, please e-mail me a suggestion. This virus has got to go, and fast. I don't wanna have to buy a new copy of XP just yet, just to get rid of it. Not to mention wasting all my DVDs and possibly losing some hard-to-find downloads and personal photos, etc.

Even if you know of a way other than safe mode to stop it protecting itself while I go about the fix... I know it's a long shot. Please help.

A:Safe Mode Problems *cry*

We have just posted a fix. Here is the link...http://www.bleepingcomputer.com/forums/t/43659/how-to-remove-spyfalcon-removal-instructions/

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Hi folks

My work laptop was infected with spyware/adware. I donwloaded some programs to help remove it. The instructions that I had was to restart the pc in safe mode and the run the programs.

I restarted the pc in safe mode via the msconfig prompt. However when the pc started up in safe mode and asked for my username and password it did not accept them? I checked typing etc and everything is fine. This leads me to believe that it is looking for the administrator username and password, is this correct?

I tried to re-boot the pc, but now it just keeps coming back up in safe mode!!

My question is is there anyway that I can override the safe mode option and just get the pc to boot up normally?

Any help greatly received as currently i have a useless laptop. Before anybody suggest asking my IT guy for the password, he is based in New Zealand and is fast asleep!

A:please somebody help.......problems with safe mode.

If you chose your personal account (which should be an option if it had Administrative rights), then it is asking for your personal password. If none was created, just try hitting enter.

If you choose the formal "Administrator" account, or that is the only one listed, then that password must be used. If none was ever created, you should be able to just hit enter.

Waking up the NewZealand guy is preferable to any alternatives here -- which would require much more extensive effort on your part.

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hey, when i try to enter safe mode nothing happens

i press on, when the *republic of gammers* splash screen appears to hit *del* to go to bios etc i hit F8 and i go to the *select which drive to boot* like my dvd drive D;/C: drive, floppy etc.?


A:Safe mode problems.?

Odd, the boot menu is usuall F12 or F10. You should be able to choose the hard drive, then start tapping F8 again to get the safe mode options.

you can also add a safe mode option to the boot menu that will display every time you boot the system. See this article for the steps:



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My P4 w/ XP system was working great (with Zone labs firewall, MS Antispyware, & Spybot S&D) until yesterday when it suddenly shutdown. I rebooted and tried to login. It says "loading personal options" but never goes to my desktop. I tried rebooting in safe mode but it won't let me run any programs. It won't even let me click on the start menu. After a few minutes it freezes up in safe mode. Any suggestions for my next move?

A:safe mode problems

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This is a new one on me. Helping friend whose anti-virus expired and she left herself wide open. Now, It's so bad I don't know whats on there. This really buggles my mind. >I went in Safe mode and it still freezes in 'safe mode' when I try to download trendmicro or even super anti spyware to run them. What can I do? I'm one who prefers to save thier files, (i guess and try to clean it up the hard way, cause i'm still trying to learn all I can). Any suggestions other than re-format??Thanks much

A:Safe Mode Problems

Please refer to this thread:http://www.bleepingcomputer.com/forums/t/182397/am-i-infected-what-do-i-do-how-do-i-get-help-who-is-helping-me/The 'security' section of bleeping computer is where you need to focus your attention since there is malware on your machine.

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Hey guys, I just found this forum and I'd like to describe something that happened a few months ago.

I had just found out how to put my computer into the safe mode. I selected the option to start the computer in safe mode and rebooted the computer. However, as Windows began to load, I noticed something strange. A good portion of the screen was blocked with some static distrotion(I can't really describe what it looked like) and the parts of the desktop that were clear where extremely zoomed in and had great pixelation. I had to move my mouse blindly to where the taskbar appeared to be on the screen, and select System Restore to get out of the Safe Mode. So I can't really use Safe Mode on my computer. Has anyone else here have this happen to them?

A:Problems with safe mode

Can anybody help me?

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I have a lot of problems with my internet saying "Not Responding." Google said to try using the computer in Safe Mode to fix this. Okay. I did about 3 times, and it worked like a miracle. Now when I try to go into Safe Mode, it says "Recovering
Files." Then it freezes, and won't go any farther. I have to restart my computer. I have done this multiple times with the exact same result. What is going on?

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Hi everybody. I'm having problems getting my computer in to safe mode. This is my board: mcp6pb m2+.
I tried to press F8 in bios but after that the computer just hangs. My OS is windows 7.

Please help. Thanks.

A:Safe mode problems

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hi guy need big help
i have picked up a virus i tryed to do a system restore but could not. tryed the system restore support but no joy. then computer started to look like windows 98 and become slow. when i tryed to go into safe mode to do a system restore computer freezers on the black screen with the writing /multi (0)disk(0)rdisk(0)partition(1)windows\system32\drivers
Tryed all safe modes and still no joy.
So i done a product recovery with the disk put computer says retten.exe file missing

file /1386\ntkrnlap.exe cide 7 missing
any help please thanks len

A:safe mode big problems

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When I boot up in safe mode (windows XP - Professional) all I get is a list of drivers. I can not do anything on the computer at this point. The keyboard doesn't work. I have to "force" shut down the computer and start up again normally (not safe mode). What is the problem that is not allowing me to do anything in safe mode?

A:Safe mode problems

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bought computer from compusa 2years ago with windows xp installed. acquired virus downloader and could not quarintine it with nod or avg spyware so someone told me to run my computer in safe mode and hit F10. now it is like starting all over and am being asked for serial nos on window. I do not know where that is because windows was already installed, so please help me.

A:hit f10 in safe mode and now have problems

Look for a sticker on your computer case that says Product Key. That's the serial number.

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Well, its not that serious but I need my comp fixed and Im a total computer noob.

My computer starts up and then continues in an ifinite restarting cycle

Well, when I try to turn my computer on, it starts to load but then goes to a black screen saying some thing like:

Your computer encountered a problem...it may have been bacuse of...or power failures...hard drive...yadadadada

It also says to click Safe Mode, Start Windows Normally or Same Configuration with a little timer at the bottom

if I press enter for Start Normally or Same Config, it goes to a loading page and then shuts down and restarts going baack to the black screen. Restarting and Restarting and restarting...

If I click Safe Mode, a long list of jumble appears and it restarts back again. I mean, I thought that Safe Mode is the ultimate defense.

A:Serious Safe Mode Problems

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I've been following the tutorial to get rid of Winfixer and a couple of other unwanted programs, but the tutorial tells me that I have to reboot in safe mode. I reboot the computer, press F8, select "safe mode", and it takes me to the start-up screen, then to the place where you click on the profile that you want. I click on my own, and the screen goes black. It says "safe mode" in each bottom corner, and there's a long line of text at the top of the screen, and that's it. It doesn't move from there. Is there something (else) wrong with my computer, or am I doing something wrong?

A:Problems With Safe Mode

Here's another way to get into Safe Mode:
To use the System Configuration Utility method

Close all open programs.
Click Start, Run and type MSCONFIG in the box and click OK
The System Configuration Utility appears, On the BOOT.INI tab, Check the "/SAFEBOOT" option, and then click OK and Restart your computer when prompted.
The computer restarts in Safe mode.
Perform the troubleshooting steps for which you are using Safe Mode.
When you are finished with troubleshooting in Safe mode, open MSCONFIG again, on the BOOT.INI tab, uncheck "/SAFEBOOT" and click OK to restart your computer

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I have an issue with safe mode, for some reason when i try to install some new programs , it Tell's me that it could not complete because I'm in safe mode. So i restart my computer and while loading, press F8 then select "start Windows Normally", after itboots up, Then i try to install again , and it says the same thing. Please help ....

A:Safe Mode Problems

try a different user account

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After restarting in Safemode, i get the Log on window for password...however, it says wrong password...although i am sure it is the right password...why can't I log on????

Plzzzz help....any other way to instruct the pc to forget abt safemode and start normally??????
I tried the F8 stuff....didn't work ...still in safemode and the log on problem..


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