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Mute button will not stay off?!?!

Q: Mute button will not stay off?!?!

I generally keep the mute button on my laptop on because I generally don't need sound. However, for a while now starting like a couple months ago, the mute button will not stay off when I turn it off. When I turn it off I'll get sound for maybe a minute or 2 and then the mute button will turn on all by itself. When I turn the mute button back off the volume is also at 0, not the level I had it at before it turned off which is what used to happen. This is extremely frustrating is there a fix?? I've tried the find and fix problems application but it comes up with nothing. My computer is also up to date.

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RELEVANCY SCORE 200
Preferred Solution: Mute button will not stay off?!?!

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RELEVANCY SCORE 70.8

The light on this button has always been dark when volume was on, and orange during mute.  This condition seems to have started with recent, unknown update.   Don't know if it is a keyboard issue or sound driver issue.  Can't find drivers for either on HP drive download site.

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RELEVANCY SCORE 68.4

Hi, recently I bought a new keyboard with multimedia keys
Model : Microsoft Wireless keyboard 1000
All the keys are working fine, I also installed the latest drivers and Intellitype Pro to the correct OS i'm using.
However, when I press the mute/unmute button, the volume bar shows up, but does not actually mute. It seems like it flashed the mute symbol for half a second but it still just stay unmute. I tried using the default Microsoft sound driver and the latest Realtek sound driver but still no luck.
I also tried turning HID services on and off but still the same
BUT, I remember the mute button WORKING until a few days ago.

I don't know if it is due to the Windows Update, or something to do with my motherboard driver or something else. The roll back driver option is greyed out in Device Manager so I don't assume that is the problem..

I'm currently using:
Windows 7 Ultimate 64 bit
Microsoft Wireless Keyboard 1000
YAMAHA speakers YST-M15 (really old model)
Realtek High Definition Audio Driver 6.0.1.5859
ASUS M3A78-EM Motherboard

I'm really confused because if all the multimedia keys are working then it should not be a driver problem. If the volume up/down is working then it should not be speaker problem. It is ONLY the mute button that is not working.
Thanks in advance for any replies.
 

A:Responding to Keyboard Mute button, but does not mute?

nvm problem solved
since im using old speakers i installed AC'97 drivers and it works now
 

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RELEVANCY SCORE 66

I just bought a HP 9470m Ultrabook. 3 days ago, the hard mute button (next to wifi button) still works fine. However, I just updated BIOS today. After that, the button does not work at all. It does not mute. When I press it, it just shows the volume bar. It does not even increase or decrease the volume. Any one has the same issue and can suggest solution? Thanks,

A:HP 9470m Mute button do not mute

Hello @bluesky141,  Please try to load defaults after going to BIOS, Tap F10 at the boot. Go to BIOS Page. Under MAIN Tab, click Restore defaults > Save changes and exit. See if that helps. If not reinstall drivers from the below link, restart after installing and check if that works.http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_130088_1&swEnvOid=406... Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 66

unMute/mute button keeps coming on/Off.  Just started after 2 years of using the ThinkPad E4 31 and dragonVoice recognition.  So basically prior to Tuesday, May 31 I never had the icons pop on and off on the screen and now it's been challenging using Dragon is a pop on/off and turn the Dragon microphone on and off.  Any words of wisdom?  Much thanks and peace

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RELEVANCY SCORE 60.8

Hi, 

My Dell Studio has just crashed and wont restart. The mute and volume up buttons are flashing and the volume down button is solidly lit. I could not find the diagnostic code when searching the internet. I could find pretty much every other diagnostic code apart from this one. 

Any advice would be most welcome. 

Thanks, 

Andy 

A:Dell Studio 1535 wont start. Blinking mute and volume up button, solid volume down button.

Hi Andy,
Welcome to Dell community!
As you have correctly pointed out, the diagnostic code that you have mentioned is not among the codes available to isolate the failure for a Studio 1535 laptop. The closest code is: blinking Mute LED and Volume up LED, and an off Volume down LED which is for USB controller initialization failure. Disconnect any external devices connected and try powering on the computer.
Reseating the memory modules too can help us. Please refer the following link for the Studio 1535 service manual for instructions: http://bit.ly/10PrLgH
If issue persists, the laptop’s motherboard has to be replaced. Refer the following link to check the computer’s warranty status: http://dell.to/10pMa86
If the computer has active warranty, please send me the service tag and registered owner’s name on the computer in a Private Message. To send me a Private Message, click my User name, and then click Start Conversation.
If the warranty on the computer has expired, you may contact our expired warranty services to purchase/replace the compatible parts. Please refer the following link that has contact details for our Expired Warranty Services: http://dell.to/14FoBtb

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RELEVANCY SCORE 58.4

My laptop mute button stays orange/red and I can't get it to turn off, and when I try to turn up the sound from the control panel it slides back to mute. I've restarted the laptop, tried instaling everything from the assitant, and nothing has worked. Please help? Preferably in simple, easy steps.

A:mute button

 1. Insitall Quick Launch software.2. Uninstall and Install quick launch and audio software (Not Driver)3. Check if any other devices connected to the computer is reducing/changing the volume.This looks like software issue and not hardware so the drivers and application are causing the issue.

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RELEVANCY SCORE 58.4

Hello i've never really had any trouble with the f1-f12 keys before because i never reall used them but when i want to use it it only lets me mute my volume. I was wondering how I could change that in order to make both work.

A:How to use f6 instead of mute button

Press the fn key plus the F6 key.

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RELEVANCY SCORE 58

My WIFI Button Turns white when on and turns orange when off which is fine. But the mute button next to it doesn't turn orage weither on or off it's just always white. is that normal or I'm having a problem ?

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RELEVANCY SCORE 58

mt mute button is working but it light ni not working i use hp convertable laptop for 1 year

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RELEVANCY SCORE 58

mt mute button is working but it light ni not working i use hp convertable laptop for 1 year

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RELEVANCY SCORE 58

I searched and did not find this problem previously. My mute button above my keypad is malfunctioning. Upon boot, it is active with the orange light.  When pressed the on screen display comes up to shot the laptop being unmuted.  Unfortunately, everything is still muted despite it appearing not to be.  Any ideas on how to turn that button off or fix the issue?

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RELEVANCY SCORE 58

Windows 7 Pro  installed . Volume up/down buttons work . All in Device manager working. The mute button however does not work. Software or hardware ?













Solved!

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A:T61 ( 766416U ) Mute button

Hello Tercr6,
 
The issue is with software, kindly install Power Manager and Hotkey features
 
Restart the system and check the Mute button should work now.
 
Best Regards,
Tanuj

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RELEVANCY SCORE 58

I've got a Pavilion Notebook - 15 model no. ab032tx
On installing the IDE audio driver it give the error that it is not supported and aborts. Please help

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RELEVANCY SCORE 58

I purchased a HP Pavilion dv6t - 7000 series laptop. I have had it for 3 weeks, and now the mute button light won't work. The mute button itself works, but not the light. How can I fix this? I run Windows 7 64-bit if that is of any use. Thanks!

A:My Mute Button Light Won't Go On

Hi Please try to download these drivers given below & check if the button works fine. HP Quick Launch Software IDT High-Definition (HD) Audio Driver

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RELEVANCY SCORE 58

I have a Toshiba A300 laptop (previously ran Vista 32 bit, now running Win 7 64 bit).

The laptop has a row of media controls above the keyboard. The controls work fine, except the "mute" button, which when pressed first caused UAC to pop a permission window. When I check "yes" to allow, the speakers mute.

But I don't want UAC to always be prompting me whenever I want to mute the speakers - but I do want UAC enabled in general.

Thoughts anyone?

A:Mute button causes UAC prompt

I don't know of any way to exclude any particular function from UAC, but have you tried using a lower setting than what you are using?

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RELEVANCY SCORE 58

Hi,

I have Hp pavilion laptop with vista installed. I have problem with mute button. Its in the touch panel on the keyboard. If I unmute it I can see on the monitor that It is unmuted ,but It is not showing off. If I mute it, It is showing on the monitor not on the keypad. There is no sound. I think I explained this problem. Keypad mute button got frozen.
 

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RELEVANCY SCORE 58

Hello for the first time. Before 10 days I have installed window7 on my HP CQ60 laptop and installed all drivers that my laptop needed, but than I found really stupid problem. It is HP Quick Launch Button. When I install this driver my problem, that is mute button doesn't work, still doesn't work. After hours that I was looking for answer I never found one. The funny thing about this problem that when I go to folder where HP QLB installed and click on Setup. When Installing finished mute button works, BUT when I turn of my laptop to next time to use my laptop mute button doesn't work. I hope you will help me and you know the answer for my problem.

A:Mute button problem

Make sure you have not disabled that program in MSCONFIG this happened to me. It was because I had disabled it at startup.

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RELEVANCY SCORE 58

mt mute button is working but it light ni not working i use hp convertable laptop for 1 year

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RELEVANCY SCORE 58

I have a Compaq Presario 2500 Laptop running Windows xp Pro. All of the Sudden the mute button no longer works. Holding the fn button and the backspace key down doesn't mute it either.

Anybody out there have any ideas about what caused this, or a solution.

Any suggestions would be very helpfull.
Thanks
dad47

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RELEVANCY SCORE 58

Hello about last two times I shut down my
laptop I had the volume muted but then putting
it back on I turned the volume back on but
then the red light wouldn't go off indicating
that sounds are still muted. I keep hitting the
button but no it won't go off. What do I do to
turn it off ?

A:mute button's light won't go off

Susanne03 toBleeping Computer
 
Please post the laptop computer model and operating system next time. Please go to your taskbar notification area beside the clock/date area. Can you manually toggle the volume control and turning on/off?

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RELEVANCY SCORE 58

I have a HP ProBook 450 G2 laptop. The mute button light won't work. The mute button itself works, but not the light. How can I fix this? I run Windows 8.1 64-bit. Thanks!

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RELEVANCY SCORE 58

Hello I have an hp pavilion dv7 and the mute button has been stuck for awhile, I went on the website to download new drivers and for perhaps maybe 30 mins the mute button was unstuck however it went back to being stuck all of sudden. Help please . My pavilion is the dv7-1245ca and is running on windows 7 64-bit











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A:Mute button stuck

Hi, It's puzzling why the installer for the Audio driver failed, but try the following to see if it's any more successful. From windows Control Panel, open Device Manager and open up Sound , Video and Game Controllers.  Right click on the IDT audio device and select Properties.  Click the Driver tab and then click Update Driver.  Select to check from the internet and see if another driver is found and installed.  If it is, restart and then check the function of the Mute button. Regards, DP-K

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RELEVANCY SCORE 58

I'm running Windows XP professional version 02. I can't uncheck the mute button on the volume control. I tried going to the control panel and unchecking it there, but it still won't budge! I can get it to be unchecked by clicking it repeatedly, but it always manages to recheck itself. I have avg free edition and it didn't find anything. When I go to the sounds and audio device properties, I can't uncheck it there either, and next to the unmute button,the speaker picture with the no symbol on it is flickering. It's freaking out. What should I do?

A:Cannot uncheck Mute button

""I'm running Windows XP professional version 02."" ??Is there a reason why you cannot update to SP3 (I run XP Pro SP3)I must assume you have gone Accessories >> Entertainment and also checked it that way ??How long has this been a problem, and have you checked System >>Device Manager to see if there are any Yellow / Red ( ! or ? ) marks -Have you added any hardware / software recently ??Thank You -

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RELEVANCY SCORE 58

windows xp the mute button is stuck ON and no application can turn it OFF
 

A:mute button stuck ON

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RELEVANCY SCORE 58

My P51 mute button is stuck with the orange light on and will not turn off when you press the button.  The F1 button will not turn it off either.  I resolved this problem in the past by downloading and reinstalling an audio driver from the Lenovo website, but when I try that now, I get a message that the audio driver did not install because the downloaded driver was no newer than the driver currently installed.  So for now I am stuck without sound.  Can anyone help?

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RELEVANCY SCORE 58

I can't turn mute button off, help needed

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RELEVANCY SCORE 57.2

my volume was working fine yesterday, and today, the mute light wont turn off, and the black mute box stays on my screen as if someone is pressing the mute button repeatedly. I called HP tech support but he wasnt able to figure out how to fix it. We tried updating drivers and uninstalling the sound drivers, nothing worked...has anyone encountered this problem? any tips or advice? This computer is less than a year old, not sure why it would do this. thank you

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RELEVANCY SCORE 57.2

my mute button light not working  in HP-ay005tx model . 

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RELEVANCY SCORE 57.2

I just downloaded and installed the new windows 10 anniversery  update  but now my mute button won't light up. it still works it just wont light up i really need it to light up.

A:mute button not lighting up after update

Hi, Try the following. Download the IDT Audio installer on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe When done, hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete, download and reinstall the Chipset driver on the following link. http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63408.exe When the Chipset reinstallation has completed, restart the notebook. When windows has reloaded, open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again and let windows fully load for a few minutes before checking. Regards, DP-K

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RELEVANCY SCORE 57.2

I have a Packard Bell TJ75 laptop. Over the keyboard is a variety of touch-buttons (volume up/down, mute, wlan etc). When tapping them, they respond by lighten up, or stop glowing if I tap it again/turn it off. All the buttons respond this way, except the mute-button. When tapping it, the volume-icon on the screen shows I'm muting and un-muting. But the mute-button on the computer just keeps glowing...

You guys have any idea what went wrong? As far as I can remember, it worked properly when I bought it.
 

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RELEVANCY SCORE 57.2

The mute button for F4 isn't working. It was fine just 2 days ago, but now it stopped working and I can't mute myself. How can I fix this?

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RELEVANCY SCORE 57.2

my mute button won't unmute - please help 

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RELEVANCY SCORE 57.2

MY MUTE BUTTON LIGHT IS NOT WORKING BUT THE FUNCTION IS WORKING FINE PLEASE HELP

A:MY MUTE BUTTON LIGHT IS NOT WORKING

Hi, Try the following. Download the Realtek HD Audio installer on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69611.exe When done, hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Sound, Video and Game Controllers.  Right click the Realtek device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete, download and reinstall the Chipset driver on the following link. http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69575.exe When the Chipset reinstallation has completed, shutdown the notebook. Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. When windows has reloaded, open your Downloads folder, right click on the Realtek installer and select 'Run as Administrator' to start the installation.  When this... Read more

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RELEVANCY SCORE 57.2

Ok, so I also made a video explaining my problem and doing some tests on it.  I've also attached a profile of all my computer's specs in the attached PDF form.  You can view the video at this link:https://goo.gl/photos/VrvjcAJy5beRt4B38For some reason, all of a sudden out of the blue, the red LED light of my Microphone mute button will not turn off.  No matter how much I press it, it doesn't go away.  It's really annoying.  In addition the button doesn't work.  I'm fine with the button not working as I've trained myself to not rely on those things anyways.  I really just want the light to go away.  It's very distracting.  The light stays on even in BIOS and the button is not doing anything. Thanks

























Belarc Advisor Computer Profile.pdf ?325 KB

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RELEVANCY SCORE 57.2

Hi! So I have a Packard Hewlett Spectre Laptop Model:13-4103DX Product:N1R85UAR#ABA and my laptop external button is not turning off. I've tried installing the program you guys told in the past problems and whenever I try to install it it keeps haing a popup block saying it is not supported by IDT etcetera install was aborted. how do i fix this?

A:External Mute Button Won't turn off

Hi, Try the following. Download the Conexant HD Audio installer on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77502.exe When done, hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Sound, Video and Game Controllers.  Right click the Conexant device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete, download and reinstall the Chipset driver on the following link. http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72025.exe When the Chipset reinstallation has completed, restart the notebook. When windows has reloaded, open your Downloads folder, right click on the Conexant installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again and let windows fully load for a few minutes before checking. Regards, DP-K

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RELEVANCY SCORE 57.2

Hi, my audio hardware driver is up to date but the mute light is not working anymore. Please let me know when there is an update which will fix the problem. My product number is T6E16UT#ABL Thanks and regards.

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RELEVANCY SCORE 57.2

My mute button keeps coming on automatically. This problem just randomly started a few days ago.

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RELEVANCY SCORE 57.2

I have an hp ay005tx notebook. The volume mute button has a light on it. Usually that light remains on when i mute the audio and vice versa when i unmute. The problem is that now that light is not switching off at any cost.Please help !

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RELEVANCY SCORE 57.2

hi sisnce i have updated the window ,the light on mute button is not working,please help

A:MUTE button's light not working

Hi, Can you confirm the following. 1.  Is this your Notebook? 2.  Are you definetely running Windows 8 - the machine lists as shipping with Windows 8.1? Regards, DP-K

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RELEVANCY SCORE 57.2

Mute button light is not working please help...

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RELEVANCY SCORE 57.2

The white light on my mute button is not showing/working. But the mute button itself is working properly.I have a HP 15-F0101DX. What should I do?

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RELEVANCY SCORE 57.2

I was wondering if there was a possibility to mute my mic using a shortcut key. I know how to mute it manually by going into raeltek settings and inside of control panel.
I have my headset plugged in to my onboard sound card.

Mobo: MSI x58 pro
audio driver version: 6.0.1.6151
Headset: Razer Carcharias
OS: Windows 7 ultimate 64bit

Thanks in advance
 

A:Mic Mute button broke on headset

When you have the Realtek settings up, you could bring up task manager, find the applications, and right click to go to process. I'm guessing it would be the process RTHDCPL.EXE. It may be different as I'm not entirely famliar with 7 yet, especially 64 bit, so hopefully somebody can add to this, with more experience.

That being said, you could create a desktop shortcut to this to save SOME time, but I know this isn't exactly what you're looking for. If nothing else, I hope this gets the ball rolling, I'd like to see a better way as well.
 

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