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BSOD and multiple system shutdown and restarts

Q: BSOD and multiple system shutdown and restarts

I have been experiencing random system shutdown and restarts. Today I actually received a BSOD. The only message I pulled from the BSOD before it closed was "Driver Power State Failure"
This is a newly built system:
Sabertooth Z77 MB
i7-3770 LGA1155 CPU
Geforce GTX 660 Graphics card
16GB Viper PC3-15000 1866MHz Memory
1000 Watt Power Supply

I have gone back through the installation and everything is solidly connected.
Any help will be appreciated.
Thank you for your time.

RELEVANCY SCORE 200
Preferred Solution: BSOD and multiple system shutdown and restarts

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD and multiple system shutdown and restarts

Welcome to SevenForums.
If you are overclocking any hardware, STOP. Reset any changed values back to default.

Code:
!sysinfo cpuspeed
CPUID: "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: 3502
All your BSOD's were caused by asmthub3.sys

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80134919a0, fffff80000b9c3d8, fffffa800ccaaac0}

*** WARNING: Unable to verify timestamp for asmthub3.sys
*** ERROR: Module load completed but symbols could not be loaded for asmthub3.sys
Probably caused by : asmthub3.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80134919a0, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800ccaaac0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE: 3

DRIVER_OBJECT: fffffa8010e0ba30

IMAGE_NAME: asmthub3.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4eb203d0

MODULE_NAME: asmthub3

FAULTING_MODULE: fffff88006156000 asmthub3

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

TAG_NOT_DEFINED_c000000f: FFFFF80000BA2FB0

STACK_TEXT:
fffff800`00b9c388 fffff800`02ef16d2 : 00000000`0000009f 00000000`00000003 fffffa80`134919a0 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`02e91c3c : fffff800`00b9c4c0 fffff800`00b9c4c0 00000000`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x33ac0
fffff800`00b9c430 fffff800`02e91ad6 : fffffa80`0d71f0e0 00000000`00f42ef2 00000000`00000000 fffffa80`103d9f28 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`02e919be : 00000245`403504f7 fffff800`00b9cb18 00000000`00f42ef2 fffff800`02ffe0c8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`02e917a7 : 000000c6`cbd739c2 000000c6`00f42ef2 000000c6`cbd739cc 00000000`000000f2 : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`02e7ecca : fffff800`02ff9e80 fffff800`03007cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0x9F_3_POWER_DOWN_IMAGE_asmthub3.sys

BUCKET_ID: X64_0x9F_3_POWER_DOWN_IMAGE_asmthub3.sys

Followup: MachineOwner
---------

0: kd> !irp fffffa800ccaaac0
Irp is active with 10 stacks 8 is current (= 0xfffffa800ccaad88)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
>[ 16, 2] 0 e1 fffffa80134919a0 00000000 00000000-00000000 pending
\Driver\asmthub3
Args: 00041100 00000001 00000001 00000002
[ 16, 2] 0 e1 fffffa8010feda00 00000000 00000000-00000000 pending
\Driver\usbccgp
Args: 00041100 00000001 00000001 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa800cb046a0

Args: 00000000 00000000 00000000 00000000
0: kd> lmvm asmthub3
start end module name
fffff880`06156000 fffff880`0617a000 asmthub3 T (no symbols)
Loaded symbol image file: asmthub3.sys
Image path: \SystemRoot\system32\DRIVERS\asmthub3.sys
Image name: asmthub3.sys
Timestamp: Thu Nov 03 09:00:32 2011 (4EB203D0)
CheckSum: 0002C529
ImageSize: 00024000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Description and link for update here: Driver Reference Table
ASMedia Technology Inc.

Also go through this link for more information: Blue Screen: Stop 0x9f - Microsoft Community

Please remove AVG: AVG | Download tools and utilities

Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-Microsoft Security Essentials - Free Antivirus for WindowsMalwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computerGood and Free system security combination.
How to Scan Your Computer With Multiple Antivirus Programs - How-To Geek




Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check:Click on the start
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker
Disk Check on your hard drive for file system errors and bad sectors on it:Disk Check
Reduce items at start-up. Nothing except anti-virus is required plus improves the time for logging in windows.
Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup
Let us know the results.

Read other 9 answers
RELEVANCY SCORE 66.4

Hey folks. I would appreciate if you could lend a hand with this issue, as I haven't had any luck so far.
 
My PC has been restarting instead of shutting down when I initiate a shutdown. I did a clean boot and tried it, as well safe mode, and it still replicates the problem. The BSOD I occasionally get before the restart is KERNEL_SECURITY_CHECK_FAILURE
 
Even though the BSOD doesn't show up every time, I am getting a minidump each time it restarts with the KERNEL_SECURITY_CHECK_FAILURE error. I've included the two most recent minidumps for analysis if it helps solve the problem.

Minidump 1: http://speedy.sh/WM23P/092014-21796-01.dmp
Minidump 2: http://speedy.sh/4UXvm/092014-24046-01.dmp
 
Where do I go from here?
Much obliged for your help,
Faithisreason

A:Computer Restarts on Shutdown (Windows 8.0) Occasional BSOD During Shutdown

Have you made sure that you have all your windows updates?

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RELEVANCY SCORE 62.4

I have multiple PC's running W10 v1511. For some reason at least one of them and I suspect more than one will automatically restart after it has been shutdown. The restart does not occur immediately, in fact, it is several hours before the magic happens! The reason I know it's happening is the system will be in a sleep state when I check it in the morning after I know I shut it down the night before. The PC in question is the one that I have described in my system specs. I know all about the "Wake On" settings in the in the Intel network controller. I have them all turned off (unchecked) but that only effects the system when in sleep mode? Is there some other setting that could be causing the system to refuse to stay shutdown? Any idea on what the heck is going on would be appreciated.

A:System restarts itself sometime after a shutdown

Have you by any chance scheduled a task to run at a certain time of the day or week ?

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RELEVANCY SCORE 62.4

Hey my system runs a XP sp 2 64bit it restarts after shutdown what would be the problem is it with the virus or hardware.

A:System restarts after shutdown

So when you try to do a shutdown it restarts instead?? Do you have Roxio 5.0 and/or Direct CD 5.0?

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RELEVANCY SCORE 62.4

My computer restarts after shutdown. I have 2 hard drives each with a different OS ( Win XP and Win 7) and it doesn't matter which one was running so I'm expecting this is more of a hardware problem rather than software. I'm not sure where to go with this.

Ed
 

A:System restarts after shutdown

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RELEVANCY SCORE 60.8

Hello,
I'm Doyen and I'm new to this site. Please help! my computer is acting funny. Every time I select shutdown from the start menu, windows displays the Shutdown windows dialogue box for a short while, and then restarts automatically( though, shutdown option is selected in the dialogue box). There's no error message.
The system restarts when I open the MS DOS from the windows run utility. I have checked the System error records, it does show any error records though.
The system configuration is
Microsoft Windows XP Professional
Version 2002
AMD Athlon 64 Processor
3000+
1.80 GHz
480 MB of RAM
Problems started yesterday, the system performance becoming slow. I have tried Registry cure, when the system performance slowed down, it worked and the system performance has improved. But as i said earlier i can't shutdown my system, because whenever i select shutdown, the system restarts.
 

A:Windows restarts everytime I try to shutdown the system

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RELEVANCY SCORE 60.8

Everytime i shutdown my PC, it will turn off and restart itself after a few seconds! omg! tried a lot of thing but fail everytime..but now i shut down my pc using safe mode and it worked!! think it a software issue?p.s. I have no viruses!

ok i will say the event in detail..i first shut down my pc..everything would powerdown including cpu fan,hdd and power Leds And the corsair cx430 fan and after 3 Seconds everything would startup once again. i dont think it psu problem bcoz i can shutdown properly under windows safe mode..it was working fine before somedays. my config-
intel core i3 2100
intel dh61ww mobo
win7 ultimate 32 bit.
plz help

A:System wont Shutdown!! restarts everytime!

do this SFC /SCANNOW Command - System File Checker and restart, let us know if it finds any errors

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RELEVANCY SCORE 59.6

Hi,

I recently purchased a new computer and have encountered issues with a BSOD after shutting down. This causes the computer to restart every time I select shutdown instead of shutting down. I noticed when I plugged the computer in for the first time/entered windows that a recovered from unexpected error showed up. I've only really installed a few games and drivers for some hardware. So far I've tried going into device manager and disabling various mice/keyboards/network adapters from waking the computer to no avail.

Aside from the shutdown, it may also occur when the computer is left idle, though that may just be from a similar symptom when the computer entered sleep mode.

Any help would be appreciated. Apologies if anything was unclear.

Thanks!

A:BSOD on Computer shutdown, automatically restarts

Code:
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88004c85ef9, fffff88007ad63d8, fffff88007ad5c30}

Probably caused by : igdkmd64.sys ( igdkmd64+24bef9 )

Followup: MachineOwner
---------
Are you able to disable the onboard Intel video card? If so, please do that and lets see if leaving the NVidia GeForce GT X970 to do the heavy lifting by itself solves the issue.

These dual card setups can be a real pain in the arse unfortunately.

Read other 3 answers
RELEVANCY SCORE 59.2

Dear community,

For the last month or so, I have been having days where there would be multiple BSODs in a row and I can not even use my laptop properly. Now I don't know enough about computers to be able to fix this problem myself, and that is why I've come here to ask for help.

Today I have been getting multiple BSODs, like:
aswvmm.sys / aswbidsha.sys / ntfs.sys / win32k.sys and wdf0100
And also a lot on 0x00001E / 0x0000007E / 0x00000024 and on 0x0000003B
Each with different messages like SYSTEM SERVICE EXCEPTION or IRQL_NOT LESS OR EQUAL and many more.

After googling a bit and running different memtests, RAM tests, chkdsk, virus scans, malware scans and upgrading my drivers using DriverBooster 4.4, I am still getting blue screens, random crashes or restarts on my laptop. By now I'm at the end of my tries and so I've come here to ask for help.

Not all bluescreens have gotten to a full 100 complete dump, but I have added all 3 minidump files into a zip file, I have attached my system.nfo and I have made a snapshot with Speccy of my computer stats.

My system specs are:
ASUS K55VD laptop
Model number: R500V
Intel Core i7 3610QM @ 2.30 GHZ
RAM 6G DDR3
Intel HD Graphics 4000
2047MB Nvidia GeForce 610M
Windows 7 Home Premium SP1 64 bit
OS was originally installed on the device (device came with built-in startup repair, no windows disk provided)
Age of OS is 5 years or so (early 2012), this is still the same installation as I first got it, never rein... Read more

A:Multiple BSODs and system crashes/restarts

Hello,
my name is Mihael and I'll be assisting you.

Kindly follow these instructions and let me know how it goes: https://www.avast.com/uninstall-utility

Best,
Mihael

Read other 9 answers
RELEVANCY SCORE 59.2

Dear community,

For the last month or so, I have been having days where there would be multiple BSODs in a row and I can not even use my laptop properly. Now I don't know enough about computers to be able to fix this problem myself, and that is why I've come here to ask for help.

Today I have been getting multiple BSODs, like:
aswvmm.sys / aswbidsha.sys / ntfs.sys / win32k.sys and wdf0100
And also a lot on 0x00001E / 0x0000007E / 0x00000024 and on 0x0000003B
Each with different messages like SYSTEM SERVICE EXCEPTION or IRQL_NOT LESS OR EQUAL and many more.

After googling a bit and running different memtests, RAM tests, chkdsk, virus scans, malware scans and upgrading my drivers using DriverBooster 4.4, I am still getting blue screens, random crashes or restarts on my laptop. By now I'm at the end of my tries and so I've come here to ask for help.

Not all bluescreens have gotten to a full 100 complete dump, but I have added all 3 minidump files into a zip file, I have attached my system.nfo and I have made a snapshot with Speccy of my computer stats.

My system specs are:
ASUS K55VD laptop
Model number: R500V
Intel Core i7 3610QM @ 2.30 GHZ
RAM 6G DDR3
Intel HD Graphics 4000
2047MB Nvidia GeForce 610M
Windows 7 Home Premium SP1 64 bit
OS was originally installed on the device (device came with built-in startup repair, no windows disk provided)
Age of OS is 5 years or so (early 2012), this is still the same installation as I first got it, never rein... Read more

Read other answers
RELEVANCY SCORE 59.2

my laptop is running on windows 7 and about 2 days ago it started hanging on the shutdown screen, and after 15 mins or so it shows a blue screen that say power_state_drive_failure. i ran a clean boot and it shutdown normally but then my antivirus, wifi button, bluetooth button and several other stuff stopped working so i did a system restore. i already uninstalled abunch of programs and its still doing that.

my laptop is an asus N81vp-D2, this is the original OS its OEM. its about one year old and asus once replaced hard drive. it runs on an intel core 2 duo T9600 with an ati radeon 4670.

files are attached. meanwhile im going to reset my logon screen to default, maybe that will work?

thanks

A:pc stuck at shutdown it shows a BSOD power_state_drive_failure and restarts by itself

didnt work =(

Read other 6 answers
RELEVANCY SCORE 58.8

hello,. myfriend gota computer problem that accured 2 weeks ago when he got the intenret hooked up to his coputer again. he receives a windows message sayin the system is going to shut down, then the box has a 1 minute until the computer shuts down. checked it for the sasser and blaster that was aroun a few years ago. and that wasnt the problem. i was wondering if there was any other virus' or worms that would do the same type of thing.
thanks
 

A:windows xp problem.. system shutdown warning. 1 minute and computer restarts

I had a similar problem a while ago....you may have tried cleaning with AVG/ADAWARE/SPYBOT, it worked for me.

Go Start run then type shutdown -a when the 1 min warning comes, try looking in the event logs to see what is going on, the other place i have come accross this is when windows has expired/Hacked etc
 

Read other 3 answers
RELEVANCY SCORE 58.4

My Portege started to crash on shut down two days ago. I tried the following solutions:
- Verify McAfee was up to date ok, tried spybot and superantivirus, no threats found
- Verify disc ok
- Followed up all Toshiba TEMPRO messages to update drivers
- Returned to a recovery point a week ago ok

All works well, I can use all my programs and hybernate works ok untill...... the system wants to shut down

The shutdown window will not disappear
The laptop gets warm, the fan increases in speed and finally crashes with blue screen
The it restarts itself and the cycle starts all over again

The only way to stop this process is to keep the power switch for a few seconds

I ran out of ideas how to solve this, suggestions are welcome

A:Portege R830-10L BSOD on shutdown, restarts, goes to sleep and crash

Obviously something ?blocks? regular shut down.

Last step to fix this is recovery image installation. After dong this you will have clean preinstalled OS and everything will be OK again.

By the way: before you shut down your notebook check which background processes are active and try to end some of them manually, just to see if shutdown is blocked by some of them. If you will be able to find out what is wrong there you can remove certain application or disable any service that can be responsible for this.

Play a bit with all this.

Read other 1 answers
RELEVANCY SCORE 58

My Computer started experiencing BSOD every once in a while about 3 weeks ago, and it has progressively gotten worse, to the point where it is crashing/restarting 10+ times in a day. I have not made any hardware or software changes during this time. The most recent BSOD?s error gave: DRIVER_IRQL_NOT_LESS_OR_EQUAL and PAGE FAULT IN NON-PAGE AREA. I recorded a few of the file names given as causing the BSOD: ntoskrnl.sys, win32k.sys, dxgmms1.sys.
I have attached the BSOD Dump & System Files. Please let me know if you need any additional information.

Specs:
Windows 7 Professional 64Bit, which was updated from my previous XP OS
Intel Desktop DH55TC Motherboard
Intel i3 processor
8 GB Dual-Channel DDR3 RAM (Upgraded from 4 a year ago)

Hitachi 750GB Hard drive

Please let me know if you need any more information.
Thanks!

A:Multiple BSOD`s / Crashes / Unexpected Restarts

These are all over the map. Some hardware some soft. If I we you I would remove Norton AT LEAST TO TEST. It can be responsible for these kinds of crashes. After its replacement we can investigate further.

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST
http://us.norton.com/support/kb/web_...080710133834EN

Microsoft Security Essentials - Free Antivirus for Windows

Read other 6 answers
RELEVANCY SCORE 58

[SOLVED] In case this helps anyone. It seems that the RAM itself was faulty. RMA'd the two RAM sticks and popped in two new ones. Problem solved.[SOLVED]

Hello everyone

As the thread title says, I've been getting multiple BSODs and restarts on my new pc build. Hoping for a kind knowledgeable soul who may be able to help diagnose a little further. All my pc specs are filled out in my profile.

A bit of background info. Initially the computer booted up fine for the first day or two. Checked temperatures using RealTemp (they seemed appropriate, in the 25C - 30C when doing light web browsing) and tested ram using memtest but only did 1 pass(later found out that i needed to do more than 1 pass, but it didn't show any errors on that pass that i did).

The bsod's are along the lines of IRQ not less or equal, bad_pool_header, and maybe one or two others which i can't remember at the moment.

I've been searching google for a while and can't come up with any solution. Some say uninstall/reinstall drivers. I have only installed what came with the motherboard when this started happening, so didn't try this yet(nor can i, the pc doesn't generally give me long enough to do this before restarting or bsoding).

Some suggest a sub-par psu will cause these problems. I'd say my psu may be sub-par, but many have used it succesfully for pc builds. It's this psu and came with the thermaltake v3 case. So not sure if this is the problem or not.

This is as far as I've got. I've atta... Read more

A:New PC build. multiple BSOD, random restarts

The power supply is severely lacking. It has a total of 29 amp on the +12 volt rail(s). These days the +12 volt rail pretty much powers everything in the machine, so getting a PSU with high amperage is a must. My guess, unable to decipher your bsod logs, is that's the culprit.

You must run memtest for 8 hours to test and stress every address range. However, sometimes that's not sufficient to find if the RAM is OK.

It's a pain, but after memtest, given no errors, then boot into Windows and run Prime95 for another 8 hours. This will put an unrealistic stress on the machine and tell you for sure if you're RAM is ok. If there's a problem with the RAM, it will show up relatively quick... within the first hour or so. Errors after that could also be fsb related.

After Prime, I always run dual instances of Orthos. This is going to tell me if I have sufficient vcore. Errors here are almost always fsb... given passing memtest and Orthos.

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RELEVANCY SCORE 57.2

Hi,
Every time I install updates my brand new computer randomly gives me the BSOD and restarts 5 or 6 times, and is then fine for awhile. I have attached my files according to the posting directions . Please help.

A:BSOD after updates multiple times, restarts, then fine

Welcome to EightForums.


Code:
Start Menu\Programs\AVG Public:Start Menu\Programs\AVG PublicStart Menu\Programs\Norton Internet Security Public:Start Menu\Programs\Norton Internet Security Public


You are using two antivirus app;s, this will create serious problems. Please remove them with their removal tools.

Avg Removal ToolNorton Removal Tool
Enable the default antivirus - Windows Defender after removal of the above.

Perform a clean boot:
How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8
Perform a System File Check:

SFC /SCANNOW Command - Run in Windows 8

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff88001a859d2, fffff8801a147b80, 0}
Probably caused by : tcpip.sys ( tcpip!TcpCreateListenerWorkQueueRoutine+ba )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck... Read more

Read other 5 answers
RELEVANCY SCORE 56

Hello there,

I 'd like to ask for help with my PC and help with several BSOD's that i am getting almost everyday.

Random BSOD's started the day after i completed my rig. I ve changed the HDD for new intel 520 SSD and following the instructions ive installed Windows 7 Proffesional 64-bit there. Second HW change was the graphic card , i ve replaced the gtx 470 OC for hd 7970 OC. And i ve also replaced the CPU heatsing and got Noctua NH- d14.

Processor: Intel core i7-950 CPU @3.20 GHZ
Motherboard: ASUS Rampage III Extreme, Bios. ver
Installed memory ram: 6GB Corsair DOminator 1600
System type: windows 7 pro 64 bit, SP1
Video Card: ATI HD Radeon 7970 OC
Primary Hard Drive: 250 GB Intel 520 - Single Drive
Data Hard Drive: 1 TB HARD DRIVE - Single Drive //removed after continuously BSOD's
Case Thermaltake Speedo , GPU heatsing - Noctua HD D14

When I am getting BSOD's ? First time i got it while i was playing World of Warcraft , with firefox on backround. THis happened several times. Other situations, when BSOD. appeared were when i was booting the Windows, i was doing something in WIn enviroment and it crashed. I ve come to such situtation , that Win kept crashing again and again, even in minimal safe mode. It kept crashing after som period of time when PC was idle, or when i tired to run something in normal/safe mode ....

I ve made restore to some certain points , and PC ran fine for the rest of the day. THen i shut down the PC, and next morning BSOD is here again, im... Read more

A:Multiple BSOD's randomly or after restart/shutdown

Alright, first step is to load setup defaults in the BIOS and make sure you stop overclocking the RAM to 1600 MHz and run at 1333 MHz instead. See if that provides stability.
Problem Devices:
Code:
Generic Bluetooth Radio USB\VID_0A12&PID_0001\5&23B074A8&0&1 This device is disabled.
Disabling Bluetooth devices is fairly common. If this was intentional, do not worry about it.
Programs known to cause problems with Windows 7:
Code:
msiafterburner.exe c:\program files (x86)\msi afterburner\msiafterburner.exe 1968 6 200 1380 1. 4. 2012 16:46 2.2.0.0 396,32 KB (405*832 bytes) 20. 3. 2012 7:49

Security Software: ??? Recommend installing either of these two:Microsoft Security Essentials - Free Antivirus for Windows

Good and Free system security combination.
Run a full scan with your new security software after it is updated. Make sure you do not have any malware/viruses.
Install all remaining Windows updates (optional, as well, except for any device driver updates).

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:\Kingston\BSODDmpFiles\LeClair\Windows_NT6_BSOD_jcgriff2\040112-13634-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinN... Read more

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RELEVANCY SCORE 55.6

Attached zip file per instructions.

Additional info found on screen:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88005E8BA45
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\053113-68624-01.dmp
C:\Users\WaterplayUSA\AppData\Local\Temp\WER-188667-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD Minidump Auto shutdown multiple times

It appears that the Intel(R) WiFi Link 1000 BGN Driver is the source of the problem here.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff88006048a45}

*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+13a45 )

Followup: MachineOwner
---------
And the driver is very old.

Code:
fffff880`06035000 fffff880`06794000 NETw5s64 T (no symbols)
Loaded symbol image file: NETw5s64.sys
Image path: \SystemRoot\system32\DRIVERS\NETw5s64.sys
Image name: NETw5s64.sys
Timestamp: Wed Jan 13 22:07:13 2010 (4B4DF6B9)
CheckSum: 0075EBFF
ImageSize: 0075F000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from https://downloadcenter.intel.com/Default.aspx

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click... Read more

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RELEVANCY SCORE 54.8

Hi I've been experiencing BSOD crashes for a while now and need help getting them fixed.
They can occur on startup, shutdown and while playing games. But they can also appear at other random times. Any help would be appreciated.

Thanks in advance

A:BSOD with multiple triggers(startup,Shutdown playing games)

Hi there,

You have a few hardware related Bugchecks,

Bug Check 0x124: WHEA_UNCORRECTABLE_ERROR (Windows Debuggers)

Stop 0x124 - what it means and what to try

You had one of those above.

You had a couple of these,

Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION (Windows Debuggers)



Code:
BugCheck 1A, {5003, fffff70001080000, 5631, 4f0209}
Bug Check 0x1A: MEMORY_MANAGEMENT (Windows Debuggers)






Quote:
0x5003
The working set free list is corrupt. This is probably a hardware error.


Quite a few of these,

Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA (Windows Debuggers)






Quote:
Cause

Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).
Another common cause is the installation of a faulty system service.
Antivirus software can also trigger this error, as can a corrupted NTFS volume.


Since you list Microsoft Security Essentials as your AV, we can rule that out as a possible cause.

There was a mention of your display driver,


Code:
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
nvlddmkm+0x700d7

Code:
start end module name
fffff880`11003000 fffff880`11c44000 nvlddmkm T (no symbols)
Loaded... Read more

Read other 3 answers
RELEVANCY SCORE 53.6

I built a new system a couple weeks ago with the following specs-

AMD Phenom II X4 965 Deneb
8 GB OCZ AMD black edition RAM
Gigabyte GA-MA790GPT-UD3H MBSapphire Radeon HD 5870
Win 7 Ultimate 64 Bit

The computer frequently bluescreens or restarts itself during some games. 9.5 hours of Memtest had no errors for the RAM. All components check out for performance tests like Burnin. On one of the BSOD's restarts I managed to get a mini dump file. Win 7 identified a driver issue during this BSOD and I suspect the same, but I figured I'd try and get confirmation on the .dmp here. Any help please?

A:BSOD and system restarts

  
Quote: Originally Posted by JaxonStorm


I built a new system a couple weeks ago with the following specs-

AMD Phenom II X4 965 Deneb
8 GB OCZ AMD black edition RAM
Gigabyte GA-MA790GPT-UD3H MBSapphire Radeon HD 5870
Win 7 Ultimate 64 Bit

The computer frequently bluescreens or restarts itself during some games. 9.5 hours of Memtest had no errors for the RAM. All components check out for performance tests like Burnin. On one of the BSOD's restarts I managed to get a mini dump file. Win 7 identified a driver issue during this BSOD and I suspect the same, but I figured I'd try and get confirmation on the .dmp here. Any help please?




Um what dmp?

Read other 3 answers
RELEVANCY SCORE 53.6

Here's what the problem is...
Source
Windows

Summary
Shut down unexpectedly

Date
?05-?Aug-?13 9:27 PM

Status
Not reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Files that help describe the problem
080513-16411-01.dmp
sysdata.xml
WERInternalMetadata.xml

Extra information about the problem
BCCode: 51
BCP1: 00000001
BCP2: 89C1B7D0
BCP3: 011C3000
BCP4: 00000374
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

A:BSOD and system restarts by itself, please help me

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Also, Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Scan the system for possible virus infection with the following programs.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Run SFC /SCANNOW Command - System File Checker

Let us know the results.

Read other 1 answers
RELEVANCY SCORE 53.6

Hi Folks,

I do have a Problem with a Machine of Mine :/ It randomly restarts about 20 to 60 Min in IDL Mode. While nothing is happening.

Strange thing is the PC was running Straight for 15h (Over night) and just started doing this before and now.

I did Update all Drivers and got a up to date Bios on the Board.
Also the PC was Checked with Memtest, Prime etc so i think its not a Hardware issue.

Can anyone help me reading the Minidumbs and or found something Similar already?


Edit: Oh yeah sry this is on Win10Pro on a X-99A Asus Board with a Xenon E5 1620 v3 with 32gb DDR4
Thanks

Read other answers
RELEVANCY SCORE 53.2

May be a driver issue as running in Safe Mode seems to be okay. I've attached the requested files for you to take a look at. The only driver issue flagged in perfmon was my logitech illuminated keyboard.

A:Frequent BSOD and System Restarts

  
Quote: Originally Posted by jcovert


May be a driver issue as running in Safe Mode seems to be okay. I've attached the requested files for you to take a look at. The only driver issue flagged in perfmon was my logitech illuminated keyboard.



All three are blamed on your video driver. I would also run a system file check to verify your system files and update the below drivers.

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

When it is removed then download and install the fresh copy.
Run a system file check to verify and repair your system files.
To do this type cmd in search, then right click to run as administrator, then
SFC /SCANNOW

read here for more information SFC /SCANNOW Command - System File Checker

Let us know the results from the report at the end.

Ken


Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\091610-21281-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, ... Read more

Read other 2 answers
RELEVANCY SCORE 52.4

I have a new gaming system I purchased from IBUYPOWER in Dec 2010.
Since first turning it on I would come in to pc next day and it would be a black screen post bios stating boot drive not available. I would alt - ctrl - del and reboot and it would not find boot drive. Next I would go to bios and the primary system / boot drive (c) would be missing in bios, also missing in intel ich10 raid bios screen. I then would turn pc off via power button and turn it back on and it would now see missing hard drive / boot c drive. I would still have to go back to bios to tell bios which hd was boot hd (reset boot order) because this setting would not remain after the system restarted itself and had "the problem" overnight.

I began to work with IBUYPOWER and first I went through the following tests:
1) reloaded windows 7 and tried to download latest drivers for all devices / motherboard, etc
2) made acronis image of this clean install with latest drivers
3) tried changing which ssd hard drive is boot c drive via acronis ( i have two ssd 64gb , one as c drive, one as d / data drive for games)
4) changed sata cables for the boot c drive, changed sata ports for boot c drive
5) changed bios setting from raid (no raid configured on asus, just raid on bios with no raid setup on intel ich10r bios screen) to ahci

After doing the above and same auto reboots with stuck boot screen still happening, IBUYPOWER began sending rma parts. First we did the adata ssd s599 hard drive. Installed,... Read more

A:Daily system auto restarts / bsod

I figured out why there has been no mini or regular dumps done since that one single one i zipped and attached before. Now that I have the windows auto restat turned off.

The pc will blue screen ( I have attached a couple of pictures of the todays and yesterdays bsod) and for some reason the c drive cannot be seen at that point by windows so it cannot write to the hd. The only way it can see the c drive again is if I hold down the power button, shut pc down via power , then push power button on again. then it comes up with no issues other than telling me windows shutdown incorrectly before and if i want to run safe mode.

Still need any input from any one that can help ...

Read other 7 answers
RELEVANCY SCORE 52.4

ok, whenever i play an online video from cartoonnetwork.com full screen, a few seconds later my screen has these weird garbled lines then bsod. I can go back to any video from the site and the symptoms continue. i can even run prime95 for hours without any errors. all my mobo drivers are up to date. my crash dump is attached..please help me.

A:Weird system restarts and BSOD...debug please!

Video and/or memory? Try these free tests:





Quote:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

*****
Additional tests for certain specific circumstances:
Try this free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net





Quote:
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit


Try this free stress test: Free Software - GIMPS





Quote:
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if ... Read more

Read other 6 answers
RELEVANCY SCORE 52.4

I have an alienware m17x.
i7 920 xm
8gb DDR3
Crossfire 5870's
256gb Samsung SSD
Win 7 Ultimate x64

The error occurs randomly. My drivers, bios, and vbios are all up to date. I have had a new motherboard installed. I've ran memtest for 9 passes and nothing. I ran prime95 for 26 hours and nothing, but when stopping and coming back to the laptop 10 min later I lost USB functionality.

It's weird because this week I saw different blue screen errors. Perfmon shows nothing but a service failed when I get it to work the few times I just lose USB/Touchpad function and the system doesn't lock up.

This is my second reinstall and I've also tried new RAM and a new SSD and nothing fixed the errors. I've tried different USB ports, different mice, and all that stuff to no avail.

I am having a new system sent to me in the next week or two but this problem really irks me so I figured I'd post up my stuff for someone to look at and maybe see what the deal is because I'm baffled. The Dell techs are terrible to say the least but I thought for sure this was memory related but it isn't.

A:System Freeze, USB Malfunction, Restarts, BSOD

  
Quote: Originally Posted by 5htsynaptrip


I have an alienware m17x.
i7 920 xm
8gb DDR3
Crossfire 5870's
256gb Samsung SSD
Win 7 Ultimate x64

The error occurs randomly. My drivers, bios, and vbios are all up to date. I have had a new motherboard installed. I've ran memtest for 9 passes and nothing. I ran prime95 for 26 hours and nothing, but when stopping and coming back to the laptop 10 min later I lost USB functionality.

It's weird because this week I saw different blue screen errors. Perfmon shows nothing but a service failed when I get it to work the few times I just lose USB/Touchpad function and the system doesn't lock up.

This is my second reinstall and I've also tried new RAM and a new SSD and nothing fixed the errors. I've tried different USB ports, different mice, and all that stuff to no avail.

I am having a new system sent to me in the next week or two but this problem really irks me so I figured I'd post up my stuff for someone to look at and maybe see what the deal is because I'm baffled. The Dell techs are terrible to say the least but I thought for sure this was memory related but it isn't.



These were caused by you USBHUB.SYS. If you have more than 2-3 USB device in use the voltage drops

I would runhttp://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html?ltr=S

Read other 9 answers
RELEVANCY SCORE 52.4

Hello,
 
For the last couple of months I have been experiencing random (uninitiated) system restarts. Sometimes there will be a BSOD that contains a generic message (KERNEL_SECURITY_CHECK_FAILURE is the last I remember), but typically it is an outright restart. After doing some research, I gathered that I should 1.) Run a Chkdsk, 2.) Test my RAM, 3.) Update my drivers. I completed the first two tasks and attempted to locate all the drivers I need. The restarts still persist. I feel like my problem pertains to the drivers. Assuming that is the issue, I'm not completely sure on how to dissect logs properly to figure out which ones are causing conflicts. In the mean time, I'll run Driver Verifier and see what happens.
 
 
System Information
OS: Windows 8.1 x64 (Full Retail), Installed mid 2014
Formerly Windows 7 (Full Retail). Custom built desktop.
Age of hardware is ~5 years, excluding the GPU which is ~2-3 yearsCPU: AMD FX-8150 Eight Core Processor
Graphics: NVIDIA GeForce GTX 650 TiMotherboard: Gigabyte GA-970A-UD3Power Supply: Corsair TX850
RAM: G.Skill Ripjaws 16GB (8GBx2)
 
 
When I attempted to run perfmon /report as an Administrator, I recieved this message:
 
Error:
 
An error occured while attempting to generate the report.
 
The operator or administrator has refused the request.
 
I tried to find a way to compile the output manually from the performance monitor. Unfortunately, the most I could find were tutorials on how to ... Read more

A:Random System Restarts & BSOD's (Windows 8.1)

BIOS dates from 2012 (vF5), please update it.
 
Ensure that you have all Windows Updates.  Keep going there until it says that there are no more available (you can skip the Skype and Windows Live stuff).
 
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).
 
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):  New link (15 Aug 2012):  http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:  http://www.disc-tools.com/download/sptd
Manual procedure here:  http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html
Please uninstall Gigabyte Easy Saver as it has been known to cause BSOD's on some Windows systems.
 
MalwareBytes may be conflicting with your AVG.  Please uninstall MalwareBytes
Should you decide to reinstall it later on, please DO NOT opt in for the trial of the Pro version - that's the component that loads into memory and may be conflicting with the AVG.
 
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update... Read more

Read other 2 answers
RELEVANCY SCORE 51.6

Hello

I recently purchased an SSD, and therefore performed a new OS installation (Win7 x64 Pro).
The issue I'm encountering is that at shutdown (only that), let's say once on two, my screen flickers and I got a BBCode 3B BSOD (Apparently, it's SYSTEM_SERVICE_EXCEPTION, which helps a lot )

In fact, I found this topic, not old at all, which details the same symptoms :
http://www.sevenforums.com/crashes-d...s-install.html

Bad news is that I'm already running on latest graphic card driver (11.12 ==> 12.1) and I installed the ATK thing from ASUS website (ASACPI date is 2009), but I'm still having the BSODs

I'm out of ideas.
I attached the files from jcgriff2 utility and perfmon report (I hope having a french OS doesn't matter)
3 first dump files are not relevant, please ignore them.

My PC :

Asus P7P55D
Intel Core I5 750
Radeon HD 5850
Gskill Ripjaws DDR3 PC3-12800 - 2 x 2 Go (4 Go)
Samsung Series 830 128Go (SSD)
Samsung Spinpoint F1 750 Go (HDD)

Thanks in advance for your help.

A:BSOD 3B at system shutdown

Please remove your overclock while we diagnose the problem. If the system stabilizes, you can return your OC


Code:
sptd.sys Tue Aug 24 02:13:12 2010 (4C7362F8)
Please uninstall Daemon Tools/Alcohol 120%. The driver associated with it (SPTD) is a known BSOD maker and could be the culprit in yours even though it isn't specifically blamed. Run the SPTD removal tool to remove it completely - DuplexSecure

Also to note, VDeck is the process running in the last 6 crashes. That doesn't mean that it is causing the crash, but can we remove it for testing purposes? Again, if the system stabilizes feel free to re-install it.


Code:
fffff880`08ce1000 fffff880`08ce7000 RTCore64.sys
This driver is showing up in your unloaded drivers. It belongs to Riva Tuner and has caused many problems in Windows 7. Please uninstall the software if it is still installed on your system.

Start with the above and if that doesn't solve it I will suggest more things to do.

BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Feb 3 22:34:22.346 2012 (UTC - 5:00)
System Uptime: 0 days 7:55:50.563
Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGADAPTER::ReleaseReference+16 )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
BUGCHECK_STR: 0x3B
PROCESS_NAME: VDeck.exe
FAILURE_BUCKET_ID: X64_0x3B_dxgkrnl!DXGADAPTER::ReleaseReference+16
BiosReleaseDate = 12/14... Read more

Read other 2 answers
RELEVANCY SCORE 51.6

Hello.
First time i got BSOD exactly 1 month ago. I lost my Vista laptop just bcoz of regular crashes,so when i saw BSOD on my new laptop,i got very nervous.

I contacted MS support and Avast but no satisfactory response.
Few facts:

I've got problems many times while i hibernate the system every day. It just takes so much time and then ends up restarting.
But i got BSOD only 2 times. On 17th of March and on 17th of April.

I am attaching the Mini dump files.
I would be happy if some expert can analyze them and told me what exactly is causing the issue.

I also used 'Blue Screen View' and this is what it shows:

1- 041713-34523-01.dmp 17-Apr-13 3:02:49 AM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000003 fffffa80`0aaf0b30 fffff800`00b9c518 fffffa80`13a7a6a0 ntoskrnl.exe ntoskrnl.exe+75c00 NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7601.18113 (win7sp1_gdr.130318-1533) x64 ntoskrnl.exe+75c00 C:\Windows\Minidump\041713-34523-01.dmp 4 15 7601
844,752

===
2- 040813-32713-01.dmp 08-Apr-13 8:32:00 PM DRIVER_POWER_STATE_FAILURE 0x1000009f 00000000`00000004 00000000`00000258 fffffa80`07267660 fffff800`00b9c510 aswSnx.SYS aswSnx.SYS+7c43e x64 ntoskrnl.exe+78b8a C:\Windows\Minidump\040813-32713-01.dmp 4 15 7601 459,360

===
3- 031813-31761-01.dmp 18-Mar-13 1:53:41 AM ... Read more

A:system restarts when hibernate,now BSOD too started, Minidump attached

Code:
BugCheck 9F, {3, fffffa800aaf0b30, fffff80000b9c518, fffffa8013a7a6a0}

Probably caused by : hidusb.sys
Remove:


Code:
0: kd> lmvm aswSP
start end module name
fffff880`0471f000 fffff880`04781000 aswSP T (no symbols)
Loaded symbol image file: aswSP.SYS
Image path: \SystemRoot\System32\Drivers\aswSP.SYS
Image name: aswSP.SYS
Timestamp: Wed Mar 06 23:23:05 2013 (5137CFD9)
CheckSum: 000609EF
ImageSize: 00062000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
avast! although a great program, seems to be causing some problems here, please remove it using the official avast! Removal Tool, and then:

Install and perform full scans with:Malwarebytes : Free anti-malware download
Microsoft Security Essentials | Protect against viruses, spyware, and other malware


   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system



   Note
Update all programs before scanning

You can also view this thread for a complete free and lightweight security protection combination:Good and Free system security combination.

Code:
0: kd> lmvm igdpmd64
start end module name
fffff880`058bc000 fffff880`062da6e0 igdpmd64 T (no symbols) ... Read more

Read other 9 answers
RELEVANCY SCORE 51.6

Hey folks,

My Machine:

i7-920 Bloomfield D0 Stepping
6Gb Corsair DDR3 XMS3 1600Mhz
Corsair 750W 750HXUK PSU
Corsair H50 CPU Cooler
2x 1TB WD SATA2 WD10EARS
1GB XFX ATI HD5870 GPU
Gigabyte GA-X58A UD3R MoBo


In the past few weeks its developed a habit of randomly shutting down and rebooting this spontaniously happens be it ingame, movie, music, web browsing - i've never seen it happen idle on desktop so i dunno if it does or not

Steps taken:

OC shut off back to defaults
auto reboot off - still reboots
No BSOD
No MiniDump (%systemroot%/minidump)
memtest 0 errors
Flash & update BIOS

Post crash event log info:


Quote:




- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-09-23T15:28:58.073622000Z" />
<EventRecordID>63534</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Cl0ne</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventDa... Read more

A:Win7 System randomly shuts off and restarts - No BSOD, No Minidump

Please ensure that the system isn't overclocked until we finish troubleshooting.
Check the following for memory dump generation:

Quote:




Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . I recommend Windows Live SkyDrive - http://skydrive.live.com or another free, file-hosting service. Then post the link to it in your topic so that we can download it.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): http://www.carrona.org/setmini.html




Please provide us with the reports from here - even though you're not receiving BSOD's: http://www.techsupportforum.com/f217...ns-452654.html

Read other 9 answers
RELEVANCY SCORE 51.6

when i play any video games or try a burn in on my video card (nvidia gtx 465)

any thoughts would be appreciated. brand new install of windows 7 ultimate 64 on a brand new WD raptor HD.

thanks

HOME | JOHNNY OLSEN PHOTOGRAPHY

A:BSOD error. event 41 kernel-power--system restarts

Hi Johnny.

From the start to the end, there is one event predominantly present in the event log.

Code:
Event[34999]:
Log Name: System
Source: Disk
Date: 2013-06-20T17:04:52.959
Event ID: 11
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: johnnyolsen-PC
Description:
The driver detected a controller error on \Device\Harddisk4\DR10.
Guessing this one is one of your USB discs. In that case, I would suggest you to update nusb3xhc.sys, NEC Electronics USB 3.0 Host Controller Driver . It is too old.

Code:
fffff880`03ecd000 fffff880`03efd000 nusb3xhc (deferred)
Image path: \SystemRoot\system32\DRIVERS\nusb3xhc.sys
Image name: nusb3xhc.sys
Timestamp: Fri Jan 22 08:52:21 2010 (4B5919ED)
CheckSum: 00030E44
ImageSize: 00030000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
You can try to get your appropriate driver from RENESAS/NEC Drivers & Firmwares.

Also, uninstall intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
... Read more

Read other 7 answers
RELEVANCY SCORE 51.6

Hi this problem has nearly ruined me and cost a fortune so far, first I'll explain the problem about 6 months ago I had a PSU blow out on me, so I replaced it and all was well for a time when the PC would shut down and then restart without even showing a BSOD, at first it was now and then but gradually got worse. At first I thought it might of been the CPU overheating, I also thought that when the PSU blew it caused damage to the MB. So over a period of time I have ended up replacing all the hardware. For a time it seemed okay but the problem soon returned. (just to note it only shuts down when playing or starting games, I can surf the net or play videos etc without a problem).

My next thought was that it was a software conflict so I have ended up rebuilding a second PC, with a new HDD just incase it was a virus etc, I've loaded Windows 7 (home) 32bit, installed the graphics card (GeForce 560 Ti) with latest Nvidia drivers and a Asus sound card. I then installed Minecraft just as a test game and sure enough it crashes.

So I have eliminated the possibility of it being a hardware problem or a software conflict. I then thought it may of been the graphic card drivers so I uninstalled the latest driver and installed a older driver, but the problem remaines.

Whilst trying to check detals of my system, I noticed that the "Windows Experiance Index" score was only 1.0 whereas in the past it's always around 5.something, it shows gaming as 1.0 and Gaming Graphics as 1.0,... Read more

A:System crashes and restarts when playing games no bsod displayed

Welcome

Read the quote below first:








  
Quote: Originally Posted by writhziden


Please remove the ASUS AI suite. It provides some software overclocking ability that can cause crashes when it interfaces with the hardware.


I see you have Installed Physical Memory (RAM) 8.00 GB but you have Windows 7 32 bit installed. With windows 32 bit you will be limited to use only 3.25 GB out of 8.00 GB. Any particular reasons for not using the 64 bit of windows?

From the one dump in your zip files shows you are getting
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL BSOD Index
Their usual causes for this bug check are: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

From the installed programs in your msinfo32 I see no antivirus installed. Please let us know what antivirus are you using?

Answer the questions above and then we'll see the further troubleshooting that can be done with your computer.

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RELEVANCY SCORE 51.2

Hi,
Over the last few weeks I've developed a problem where the desktop computer here will shutdown without any warning or BSOD.

Specs of the system:
Running windows 7
CPU: Intel Core 2 quad 6700
Motherboard: ASRock 4Core1600Twins-P35D
GPU: nVIDIA GeForce 7300 SE/7200 GS

Typical error log:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 14/03/2011 15:37:29
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Family-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-03-14T15:37:29.890625000Z" />
<EventRecordID>219372</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Fami... Read more

A:System rebooting without shutdown or BSOD (possible very hot cpu)

Ouch, that's pretty hot. Make sure to confirm the temps with those shown directly in your BIOS. If they're the same, you may want to make sure your cpu fan is running at optimum speed. Also, it may be caused by not applying an appropriate layer of thermal paste, or the layer that was present somehow got 'dried up' (happened to me once). You may need to reapply it (make sure to clean everything up on the cpu and the pad before reapplying a new layer). Make sure it's a thin even layer spread across the entire area of the cpu.

If your heatsink feels just warm or even cool to the touch, your heatsink simply isn't pressed onto the cpu properly. It may be latched on incorrectly to the cpu base or it is but not enough pressure is allowing it ample connection to the top of the cpu. You may need to grab another spare heatsink/fan for your cpu and verify if it's a design issue with the one you have currently.

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RELEVANCY SCORE 51.2

It isn't really important but is enough to make me wonder why
Last time it was IRQ error by usbhub.sys (no, not only IRQ errors). The most interesting thing is that this is new (2 years, all new, good parts, good maintance) PC and it NEVER got BSOD except for those half-second-after-click-shutdown that popped up few months ago. Frequency is about 1 every week, sometimes 2. What is the cause? Why when i want to shutdown pc? File corruption? It can work using 100% of its power without breaking a sweat (cpu/gpu <65C) and then just crash.

A:Random BSOD at system shutdown.

Hello and Welcome to TSF,

make and model of pc?
if custom buipt the post:
cpu
m/board
ram
video card
psu

Note:
run chkdsk /r
start
run
type
cmd
in command prompt
type
chkdsk /r (notice 1 space between k and /)
error cannot lock drive
would you like to run chkdsk on next reboot
type
Y (press enter)
go ahead and reboot pc
post back and let us know if there were any errors and did it fix them?

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RELEVANCY SCORE 51.2

I purchased a new Gateway desktop - LX6820-01 - two months ago. About every other day the system hangs on shutdown. When it restarts it shows that it had a BSOD. I just recently realized that the problem started right after I took the computer out of the box - I've got dumps going back to that date.

I've updated many of the drivers but couldn't get updates for everything.

The latest one occurred after the driver updates. It showed the following after the reboot:
================================
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP3: FFFFFA8006CEA720
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini030510-01.dmp
C:\Users\Jackie\AppData\Local\Temp\WER-48609-0.sysdata.xml
C:\Users\Jackie\AppData\Local\Temp\WER4069.tmp.version.txt

======================================

Any help would be much appreciated. Thanks.

A:BSOD after system hangs on shutdown

Hi -

2 month old laptop w/ Vista SP2..? Why not Windows 7? (just curious)

Did it come intalled with an Internet Security product, e.g., NIS, N360, KIS, etc...? If so use the product manufacturer's removal tool and get rid of it.

Norton --> ftp://ftp.symantec.com/public/englis...moval_Tool.exe
Kaspersky --> http://usa.kaspersky.com/support/home/208279752
McAfee --> http://download.mcafee.com/products/...tches/MCPR.exe

*** RE-BOOT after removal b/c boot and kernel mode drivers present

Use Microsoft Security Essentials --> http://www.microsoft.com/Security_Essentials/

Otherwise --> BSOD Posting Instructions

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 50.8

I am getting the above issue which seems to be causing me BSOD. I am not sure how to make make dump files.

A:BSOD The previous system shutdown was unexpected.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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RELEVANCY SCORE 50.8

My desktop has been shutting down randomly and restarting during my regular use inside the OS and during windows boot(when the windows logo appears) for a couple of months. So I tried to find the cause of the problem by formatting the system completely and loading a fresh windows 8.1 & UBUNTU on two partitions with installing the drivers one after the other and running it for a couple of hours to see if it shuts down. I finally found that whenever I opened chrome, vlc, click on start button, shutdown or restart button after inserting my WiFi adapter TP-Link TL-WN821N on windows it goes on a shutdown/restart loop. On the other hand in ubuntu I installed the driver which was available on github for the adapter and I have been able to use it without any problems atleast for now. Can anyone please confirm about the cause of the problem and help me out on solving this problem on windows ?

MotherBoard Gigabyte H97 D3H
GPU Nvidia GTX 970
HDD Seagate 1TB

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RELEVANCY SCORE 50

I have included the files as required in the rules. I have a clean install with nearly no programs installed. I was getting the BSOD's with only W7 and MS Security essentials installed. I have installed a new ram stick, new PSU and two of everything else in the computer has already been replaced. Please take a look at my files and for the love of pete, someone help me. I have been getting BSOD's for 2 years since I built this machine. I attached my system specs as a notepad file.

A:BSOD when surfing, browsing drives and system shutdown

  
Quote: Originally Posted by glok23


I have included the files as required in the rules. I have a clean install with nearly no programs installed. I was getting the BSOD's with only W7 and MS Security essentials installed. I have installed a new ram stick, new PSU and two of everything else in the computer has already been replaced. Please take a look at my files and for the love of pete, someone help me. I have been getting BSOD's for 2 years since I built this machine. I attached my system specs as a notepad file.



The most recent were caused by a memory exception (usually a driver). What version of net framework are you running?

Please run these two tests
1-Memtest.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

RAM - Test with Memtest86+

2-Driver verifier






Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup... Read more

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RELEVANCY SCORE 50

Hi there,

For the last few weeks i have a little problem whit my laptop.
I play Skyrim, wich uses steam to run it, sometimes it goes fine and i can play for several hours, sometimes my laptop crashes just a few min after i start playing.

I can get 2 errors, the first one is a "Microsoft Visual C++ runtime library" error, what ever that might be.

the second one is an instant shutdown of my laptop, like someone used the reset button.
I don't get a BSOD, he doesn't restart and doesn't create a minidump file.

I tried the fcs /scannow function in the command prompt, but it gave 0 errors.
I run the driver verifier, wich makes my laptop very slow, but it doesn't show anything.

I followed the instructions at this post "/187134-instant-shutdowns-while-watching-videos.html" but so far it is of no use.

I run a Prime95 program on my laptop to see if it is a CPU problem, but so far it just pushes my CPU to 100%, but runs fine.

Now the SF_Diagnostic_Tool is gathering all the Data, i'll post it when it is done. Although it allready mentioned that there is no minidump file.

A:Instant System Shutdown while gaming, no BSOD / minidump

How old is this computer?

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RELEVANCY SCORE 50

Around the same time this started occurring there was both a lightning storm and then my network adapter essentially vanished from my system records.

A:BSOD on system restart or shutdown, W7 X64 ERROR: 0x000001E

Welcome to 7F DocMercy .
Unfortunately files are missing, so I'm not getting the full picture.
Please run the SFDT again and let it run its course it can take 15min at times to collect all the data necessary.
There should be eight files generated not including the dumps.

Five out of the seven uploaded bug checks blame an outdated driver, while the other two are a TDR.


Code:
BugCheck 1E, {ffffffffc0000005, fffff80003dba0ca, 0, 4e}

*** WARNING: Unable to verify timestamp for AppleCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AppleCharger.sys
Probably caused by : AppleCharger.sys ( AppleCharger+26c0 )

Code:
lmvm AppleCharger
start end module name
fffff880`0402f000 fffff880`04037000 AppleCharger T (no symbols)
Loaded symbol image file: AppleCharger.sys
Image path: \SystemRoot\system32\DRIVERS\AppleCharger.sys
Image name: AppleCharger.sys
Timestamp: Thu Apr 22 10:05:49 2010
Driver Reference Table - AppleCharger.sys
Please remove any of Gigabyte's Utilities.


A TDR (Timeout Detection Recovery) is not a bugcheck in the true sense in that something
has went terribly wrong in the kernel which forced the machine to crash.







  
Quote: Originally Posted by TVeblen


"Display driver xxxxx stopped responding and was recovered"

Timeout Detection & Recovery (TDR) = "Display Driver Stopped Respondin... Read more

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RELEVANCY SCORE 50

Hi all!

I've been fighting this random BSOD issue for a couple of months now, and am starting to get really frustrated with it.

I have included the various dumps as requested. I BELIEVE that it's related to the crappy Marvell RAID controller driver included on the mobo since I'm missing a disk in Windows (brand new.) But, I'm not experienced enough to debug this issue.

Could somebody take a look and help me troubleshoot this? Please let me know if you need anything else.

Thanks so much!

A:Random BSOD and System Shutdown, ntoskrnl.exe+75bc0

Welcome to the forum.

Please update these outdated drivers:

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper





Quote:
AppleCharger.sys Wed Nov 2 08:46:00 2011 (4EB0AEE8)
GIGABYTE On/Off Charge driver. See here for details - GIGABYTE ON/OFF Charge [br] May cause BSOD on Win7/8 systems - uninstall to test.
Driver Reference Table - AppleCharger.sys


akshhl.sys Fri Jul 20 15:30:59 2007 (46A080D3)
AksFridge driver (Aladdin security products)
Driver Reference Table - akshhl.sys

AKSCLASS.SYS Wed Nov 21 23:13:32 2007 (4744673C)
AksFridge driver (Aladdin security products)
Driver Reference Table - AKSCLASS.SYS

aksfridge.sys Thu Jan 8 13:59:54 2009 (4965B27A)
AksFridge driver (Aladdin security products)
Driver Reference Table - aksfridge.sys

aksusb.sys Wed Jan 28 21:02:53 2009 (4980739D)
AksFridge driver (Aladdin security products)
Driver Reference Table - aksusb.sys

hardlock.sys Mon Feb 2 21:34:08 2009 (49871270)
Hardlock Device Driver by Aladdin KnowledgeSystems
Driver Reference Table - hardlock.sys

akshasp.sys Mon Feb 2 21:47:42 2009 (4987159E)
AksFridge driver (Aladdin security products)
Driver Reference Table - akshasp.sys

mvxxmm.sys Thu Jan 19 12:50:44 2012 (4F17BD44)
Marvell Aux NV Bridge DLL - related to mv91xx SCSI HD Controller
Driver Reference Table - mvxxmm.sys

mvs91xx.sys Thu Jan 19 12:51:00 2012 (4F17BD54)
Marvell 91xx SATA ... Read more

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RELEVANCY SCORE 50

I just built a new system over the weekend, but have been suffering from random crashes. I thought it was due to Norton Antivirus 2010 but I have still been getting the BSOD. I'm running on Windows 7 64 bit. I am pretty sure I've updated all my drivers but I may have missed something. I will attach a minidump file as well.
 

A:Multiple BSOD on new system

Newest to oldest

Probably caused by : Ntfs.sys
Probably caused by : memory_corruption
Probably caused by : hardware
Probably caused by : memory_corruption
Probably caused by : Ntfs.sys
Probably caused by : memory_corruption
Probably caused by : memory_corruption
Probably caused by : memory_corruption
Probably caused by : memory_corruption
Probably caused by : Video Driver

Most likely bad memory
I would run a memory tester
http://www.memtest.org/

Download the prebuilt ISO, burn it to CD as an Image, boot from that CD and run the memory test for a couple of hours or overnight to stress test the memory.

.
 

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RELEVANCY SCORE 50

I've just upgraded from Windows 8 Pro 32 bit (absolutely stable), to a new machine running 64 bit (buggy as hell)
It seems as though there may be some kind of hardware fault as the thing crashes constantly, with different error mesages and I can't access the start-up options to disable automatic restart, therefore can't get a look at the error messages properly. I'm thinking at the moment it may be a faulty RAM stick... but it runs happily for a while, multi-applications in full flight, stable, fast; useful... then suddenly ..BAM! BsoD and reboot...
Getting irritating. Ran MEMTEST overnight... nothing. Ran SeaTools for Windows... nothing.
Any observations?

A:Multiple BsoD's with new system

Hello timbosta and welcome to TSF,

Just an FYI, I am moving this thread into the BSOD section.

Please follow the instructions found in the following thread and attach the requested files to your reply.

http://www.techsupportforum.com/foru...ta-452654.html

Read other 19 answers
RELEVANCY SCORE 49.6

Issues started not long ago when I purchased a new gtx 750 ti graphics card. Get varied Bsod error messages such as video_tdr_failure nvlddmkm.sys, and DPC_Watchdog_violation as well as one or two others. These issues present themselves upon starting of certain games. Specifically first person shooters but is rarely a problem for my most played game League of Legends. Very easily replicate-able as it happens everytime i start said games. Starts out as odd stretched lines and screen disturbances (spasm like textures and light shafts in game) and then black screen with sound followed by either display kernel crash message of my video driver or complete computer shutdown.

Also included below is a DxDiag system info save file.

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RELEVANCY SCORE 49.2

Unfortunately when I installed I forgot to turn off the automatic reboot when it bluescreens, so I didn't catch what the message said. It crashed yesterday and again twice today. My initial thought is something to do with Media Center, since I think it was running during all three crashes, but otherwise I can't find anything related between the three. No new software/hardware has been added in a few weeks, just normal updates for Win/Office/MSE.

If anyone can pull up the dmp files and point me in the right direction I am pretty decent at troubleshooting most things.
The attached zip file contains all three dmp files.

Thanks,
Mike

A:Multiple BSOD on established system

Hi azMikemiller and welcome to SF

The 3 minidump files above, 2 pointed to stop 4A and one pointed to stop 101. For the stop 101, please read this article for further detail:
http://www.sevenforums.com/crash-loc...oubleshtg.html
The stop 4A is usually caused by device drivers
Please update this driver:
NCREMOTEPCI.SYS , which is Technisat digital satellite driver:
http://www.technisat.com/index149b.html?nav=Software_Drivers,en,33

Code:
NCREMOTEPCI NCREMOTEPCI.SYS Tue Sep 12 03:47:50 2006 (4505CB76)
Also, ASACPI.sys, which is Asus ATK0110 ACPI Utility (a known BSOD maker). Also a part of the Asus PCProbe and AISuite Utilities
http://support.asus.com/download/download.aspx

Code:
ASACPI ASACPI.sys Mon Mar 28 09:30:36 2005 (42476C4C)
Also, please uninstall any virtual cd program such as Deamon or Alcohol 120%, they use sptd.sys, which are notorious cause for BSODs
Please use this tool to remove sptd.sys: DuplexSecure - Downloads

Code:
sptd sptd.sys Mon Oct 12 03:55:14 2009 (4AD24632)
bugcheck:

Code:
BugCheck 4A, {7716ff2a, 2, 0, fffff8800ae97ca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
Followup: MachineOwner
---------
BugCheck 4A, {77bfff2a, 2, 0, fffff8800b046ca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
Followup: MachineOwner
---------

BugCheck 101, {19, 0, fffff880009b2180, 4}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwner
---------
Let us know how things... Read more

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RELEVANCY SCORE 49.2

Following errors appear frequently:
IRQL_NOT_LESS_OR_EQUAL
KMODE_EXCEPTION_NOT_HANDLED
BAD_POOL_CALLER
IRQL_GT_ZERO_AT_SYSTEM_SERVICE

A:Multiple BSOD are crashing my System, need help.

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Only 98 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Any particular reason why you haven't updated to Win8.1 yet? (I'm not suggesting that you do it - just want to know if problems exist).

These devices have problems in Device Manager:





Intel(R) Centrino(R) Advanced-N + WiMAX 6250 USB\VID_8086&PID_0186\6&D272DC4&0&5 The drivers for this device are not installed.

Not Available ACPI\SNY5001\4&2C6A9CE5&0 The drivers for this device are not installed.

Base System Device PCI\VEN_1180&DEV_E230&SUBSYS_9071104D&REV_00\4&1EAEF792&0&01E1 The drivers for this device are not installed.



The first device is your Wifi/WiMax drivers.
The next device is the 'Sony Notebook Control Driver' which is part of the driver called "SFEP" - Sony Firmware Extension Parser.
The last device is the media card reader for your system
Please install the drivers for these devices immediately.

About 25 of the memory dumps in the WE... Read more

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