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XPS 13 9350, stop charging at 80% (plugged in, not charging)

Q: XPS 13 9350, stop charging at 80% (plugged in, not charging)

Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

RELEVANCY SCORE 200
Preferred Solution: XPS 13 9350, stop charging at 80% (plugged in, not charging)

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A: XPS 13 9350, stop charging at 80% (plugged in, not charging)

Today, battery not charging at 70% but if I unplug power cord, it turns off immediately and can not power it on until I plug in. So I must charge battery continually during using. My laptop now becomes desktop!
Check battery heath (F2): "battery must replace". My laptop is OK except battery.
What happened with my new laptop for using 3 weeks?
Thank for your support.

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RELEVANCY SCORE 105.2

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

A:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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RELEVANCY SCORE 105.2

i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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RELEVANCY SCORE 103.2

Hello all,
I need help. I'm pretty frustrated with Dell and I'm hoping there's some resolution I can find here, because the four tech support/customer service reps I've spoken to have been unable to resolve my issue.
I ordered my XPS 13 9350 on Monday July 29th, with 2 day shipping. It arrived on Wednesday, the 31st. I plugged it in, started it up, and began configuring it. Once I got to Windows, I noticed the "Plugged in, Not Charging" status on the batter in the task bar, with a battery of 1%. I did some research and found a number of suggestions, but most of them either A) happened to their laptop after they had owned if for a while and/or B) it would not charge past a certain percentage. I ran a diagnostic at startup and it indicates it cannot detect a battery. The Diagnostics page in BIOS indicates no battery communication (though the stock 45W charger is working fine). BIOS version is 1.3.3, and I know 1.4.4 is out, but Dell requires there to be at least 10% battery to update BIOS and well, I fall about 9% shy of that number. Splendid. 
After this initial investigation I hopped into tech support chat. After some discussion, it was recommended to return the defective device and receive a new one. Annoying, but acceptable. After being transferred around to a number of CSR's I eventually was told I could not return the device for a new one, so I could either send it in to be inspected and fixed which would take 14 business days, or go bac... Read more

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RELEVANCY SCORE 103.2

i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

A:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

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RELEVANCY SCORE 103.2

Hey,

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.
Thanks!
 

A:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.
 

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RELEVANCY SCORE 103.2

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 99.6

I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning  of 7% and 5%.

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RELEVANCY SCORE 99.6

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

A:(Redirected) Plugged in, Charging but not Charging

 
As you have a laptop, best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx Bev.

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RELEVANCY SCORE 99.6

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 99.6

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 99.6

I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems.  Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

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RELEVANCY SCORE 97.6

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 92

I don't know where to post this...
So...
I think theres a problem with my battery
But I don't wanna risk buying a new one. (cost a lot)
So I wanna be sure of what's the problem...

it shows
35% (plugged in, charging) but it never goes up to 36% at all.
But after some minutes...
(plugged in, not charging)
and my battery charge LED indicator is flashing....

I did this Method that I seen here

Battery Charging Is Not Indicated in Vista or Charging LED Does Not Turn On HP Pavilion dv4-1117nr Entertainment Notebook PC - HP Customer Care (United States - English)

But well, it still didn't go up to 36%

Some say that I could just take the battery off the laptop...
and still use my battery charger...
But I don't wanna risk damaging the charger...
If that happens, I have two things I need to fix
And I don't think I can take it.

A:35% (plugged in, charging) then not charging. :|

Hello and welcome. I read those instructions. and from your post, i can assume that you did those steps correctly and are still having issues. To further trouble shoot this , how bout testing what happens when you are running on battery and the charge is waaaaay low. Plug it in and see if it charges. and if it just charges to the one level of 35% . If this happens after it ( battery ) has been run down to a low power state and only charges to 35% , then to me that would indicate a battery issue. So, with that in mind, let battery run down and then plug it in and report back how far it charges back up to. Also, note how long it takes it to run down to a state where you need to recharge it.

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RELEVANCY SCORE 92

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

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RELEVANCY SCORE 92

I own dell latitude e6410 and had its bttery replaced bout 4 months ago. the battery did good giving me 4 hrs backup (9 cell). now whe i hover above the battery icon in the taskbar it says 0% available plugged in charging.................but not actually charging i've tried the power button thingy and uninstalling and re installing the battery driver, didn't work for me. what should i do??

A:Plugged in charging but not charging

Update System Setup (BIOS):
https://youtu.be/mWn9YfxtYBo

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RELEVANCY SCORE 92

My 4540s recently has problems with battery charging. When I plug in, on the taskbar it says : "Plugged in, charging", however it is not charging. It is not going above 0%. I followed the steps that are here like uninstalling "Microsoft ACPI Compliant Control Method Battery" and then removing battery, holding power button for a minute and then putting back battery and turning notebook on. But it was useless. My laptop still not charging. Please help me with this issue.











Solved!
View Solution.

A:It says: "Plugged in, charging", but it is not charging (454...

Farahim wrote:The result is the same even when the laptop is turned off: It's not charging. It's always 0% and the light does not change its color to green (which indicates that its charged).That is incorrect. Off, as in no color, indicates fully charged. See the image I provided to you in my previous post. If you purchased the battery from a vendor who provides a guarantee, it should be still in warranty since it has been less than a year. Contact them for a replacement.

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RELEVANCY SCORE 92

I have a HP Probook 4740s laptop. When the laptop is open (ON) and I plug in the power it shows Plugged in, Charging but it does not charge. The only time it charges in  when I have the laptop closed (cover down). I have run the EUFI and systems diagnostics, uninstalled and re-installed the battery drivers in Device Manager and the battery report is fine but the problem still persists. Anyone ever had this issue kindly assist. I don't have any warranty on the laptop.

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RELEVANCY SCORE 90.4

My Dell XPS 13 was working fine for about 9 months. Recently, I have to go through a lot of trouble just to get it charging. When I plug in the adapter, the light on the end of the plug turns on, but to get the charge to work, I have to push the cord extremely hard into the laptop. Even when I do this, the laptop usually only stays charging for about 5 seconds. After about 20 tries, I got it to stay charging. The warranty is still (thankfully) active, so worst case, I can just get it replaced. But before that, what can I do to try to fix it? 

A:Dell XPS 13 9350 having trouble charging?

Hi,
Thank you for writing to us!
We would request you try a known good charger on this system and also try this adapter on a different system and check if the same issue occurs .
We would also request you private message the service tag to the system and the charger port and also the pin of the adapter .
Thanks
Robin

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RELEVANCY SCORE 89.2

Is this common? Have had the laptop for only 7-8 months. It started getting real flakey this past week. Charging and then stopped every so often. Yesterday it just flat out failed. I went into the bios to verify. Battery was excellent but wall adapter said unknown.

Also noticed when plugging in the adapter by itself. The little white light was not coming on. Contacted Dell. Had to do the protocol troubleshooting and they determined it was a faulty adapter over the phone. They are sending a new replacement. I also have a question.

Is it safe to leave the charger plugged in all the time? Or only plug it in when I go to charge the laptop? Btw. Getting back to the adapter. I tried different outlets and surge protectors. Same results. Not working.

But for the heck of it. I tried this morning and the adapter is working again. Crazy. Is it safe to use until Dell sends me the new one? 

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RELEVANCY SCORE 86.8

Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

A:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 86.4

Hi, I have a XPS 13 9350 and would like to know if it's possible to limit the charging or stop battery charging? I saw that this is possible with Dell Battery Meter but I can't find the right version for my laptop.
Also, I would like to know if it's possible to make the keyboard backlighting turn off after a longer period of time? Right now, it turns off far too soon after interaction. I saw that this is possible with Dell Quickset but once again, I don't know which is the right version for my system. Thank you!

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RELEVANCY SCORE 84.8

HI, I HAVE BEED HAVING PROBLEMS WITH THE BATTERY I PLUGGED IN THE CHARGER AND IT SAYS THAT ITS NOT CHARGING, I HAD STARTED AND ON THE SCREEN IT APPEARED THAT MY BATTERY WAS HAVING PROBLEMS AND THAT I NEEDED TO GO TO A PAGE, WHICH I DID. ALSO, I HAD RESARTED IT AGAIN AND PRESSED     F2    AND TRIED TO  ANALYZE THE BATTERY AND IT SAID THAT I HAD TO WAIT FOR 3 OR 4 HOURS WHICH I DID AND IT DID NOT WENT MORE THAN 1% . I TRIED TO ANALYZE IT FROM THE HP SUPPORT AND THE HP BATTERY CHECK AND IT DID NOT GAVE ME ANY SOLUTION.  I DID EVERYTHING, I CHECKED MY CHARGER AND IT IS WORKING PROPERLY I HAVE LIKE 10 MONTHS WITH MY COMPUTER AND THE CHARGER IS NOT DAMAGED, THE LIGHT THAT INDICATES THE PLUGGED IN IS WHITE IT IS NOT RED. MY COMPUTER DOES NOT WORK IF I UNPLUG THE CHARGER  I DONT KNOW WHAT ELSE TO DO BECAUSE MY COMPUTER DOES NOT HAVE THE BATTERY TO TAKE OUT AND DO SOMETHING ELSE, I THINK ITS BECAUSE IS INSIDE OF THE COMPUTER AND I HAVE TO TAKE THE SCREWS TO LOOK FOR THE BATTERY, WHICH I DONT WANT TO DO THAT :/  PLEASE WHAT I CAN DO IF THE BATTERY DIAGNOSTIC DOES NOT WORK EITHER

A:PLUGGED IN NOT CHARGING

HiTry this: Disconnect ACShutdownRemove batteryConnect ACStartupOpen Device ManagerClick the plus (+) sign next to Batteries category, right-click All of the "Microsoft ACPI Compliant Control Method Battery" listings, and select Uninstall In the "Confirm Device Uninstall" dialog box, click OK. (it?s ok if you only have 1 of these listings).Click the plus (+) sign next to System Devices.Right-click the ?ACPI Fixed Features Button" and select Uninstall. In the "Confirm Device Uninstall" dialog box, click OK.ShutdownDisconnect ACInsert batteryConnect ACStartup

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RELEVANCY SCORE 84.8

The laptop is plugged in and the little LED light is on. The laptop is currently at 8% and is working fine but the battery is not charging. Further, the fan inside the laptop has been working continuously for the past half an hour. I request you suggest me ways to take care of this myself as I have exams  right now and won't be able to take the laptop to a service center. My laptop is an i7 5th Gen with serial number 5CD5174XQ6. 

A:Plugged in but not charging

Hi,Thanks for using the HP Forums. Can you try to do  a system restore to before the problem started and check if the software causing the issue? Also, you may consider running a battery calibration.  This resource will be useful useful:HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)  Let us know if that works!

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RELEVANCY SCORE 84.8

Started up my laptop and error message, battery out of memory. Hit enter to resart computer. Went to check on battery level and said plugged in not charging. Not sure what this means and how to fix the issue. I've had the laptop since Febuary 2015 with no issues.

A:Plugged in not Charging

huthut wrote:Started up my laptop and error message, battery out of memory. Hit enter to resart computer. Went to check on battery level and said plugged in not charging. Not sure what this means and how to fix the issue. I've had the laptop since Febuary 2015 with no issues.Means bad battery or bad adapter but if you keep the battery out and it works that means bad battery and you need to contact HP warranty to fix this problem.

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RELEVANCY SCORE 84.8

Hi,

I recently got a new HP laptop with Win7 pro installed. When the battery is 95-99% it does not charge. It say PLUGGED in NOT CHARGING.

I got replacement laptop and that also have same issue.
I tried with new AC adaptor and same issue.

I uninstall Microsoft ACPI Compliant Control Method Battery and same issue.

Googled as well and tried but nonthing seems to be working.

Plugged in, not charging on HP Business Notebook
plugged in not charging after Win 7 install
I contacted HP again and they said that some issue might be with system board.
I took 10 days to transfer data to this laptop with all s/w...

Can someone please help me to resolve the issue or suggest whether its hardware issue or Win 7 issue.

Thanks in advance

A:Plugged in not charging

It may be a failsafe to avoid overcharging of the batts, but the fools at HP tech support should have been able to tell you that if it was the case. However with HP outsourcing tech support to India, Roger (I mean Rajah) and his tech support isnt the highest level.

If your lappy batt charges fine when it's totally depleted, I wouldnt worry. And really you shouldnt be topping off a charge at 95-99%... LET IT DRAIN!

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RELEVANCY SCORE 84.8

My PC stops charging at 85%. Anything I can do to rectify this?

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RELEVANCY SCORE 84.8

Hey guys! I have a compaq laptop and whenever i plug in the charger to the laptop, it says 'Plugged in,Not charging'..My battery has 0% charge left..Whenever i plug it out,the laptop shuts down.I just need to know how to fix it and if buying a new battery would solve the problem because i have been having battery issues for years..
Software-Windows 8
 

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RELEVANCY SCORE 84.8

Hey Guys, My HP Omen says plugged in, not charging. I have already tried to reset the computer, upgrade BIOS, and uninstall Microsoft ACPI-Compliant Control Method Battery. I tested power using HP PC Hardware Diagnostics and it said ok. I also tested HP battery check using HP support Assistant, it also said OK. I'm unable to remove the battery, so I'm kind of stuck. I'm also getting "Please connect a higher capacity Smart AC Adapter for full Performance", but I was getting that before and it still charged. There is white light next to AC Adapter when it's on and orange when it's off. The computer also seems to charge only when it's in sleep mode or fully shut down. I also got it to charge one time when the AC light flicker between orange and white when plugged in; however when I unplugged it I got back to plugged in and not charging. I'm also getting really low fps. Going from 200 fps to 10-20fps. I can make it go up to 40-60 when I unplug the computer and replug it, but I have to constantly unplug and replug whenever I play a new game. Help please. Thanks,Ben

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RELEVANCY SCORE 84.8

After searching Forums and speaking to HP regarding this message/issue I have done the on board testing which  told me the battery was at fault(eroneously) I found a post asking me to check the tiny copper pin on the charging cord that plugs into the PC and sure enough it was bent and after straightening it the problem is solved,

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RELEVANCY SCORE 84.8

It has been 3 months the battery is not getting charged. When I hover the mouse, it shows "Plugged in, not charging" And now the battery is not giving any backup at all. The moment I remove the AC Adapter, it turns off. I know it can be fixed by the Firmware update but I am not able to find any BIOS update on HP website.Please help me with this issue.  Just give the steps and I will be doing the troubleshooting myself.

A:Plugged in, not charging

Do you know if the laptop is still under warranty? Here a few things to try: 1. Unplug the powercord from the outlet, wait a few minutes then plug it in a different outlet in a different room. 2.  Examine the entire length of the power cord for tears, dents, and worn-down insulation. If you notice any, or if the power brick is warped or smells like burnt plastic, the cord is probably faulty. 3. If the cord's attachment to your laptop wobbles or feels loose, there could be a problem with the connection. Unplug the cord, remove debris with a wooden toothpick, and remove heavy dust build-up with compressed air. 4. Shut down the computer, remove the battery, and plug the computer in. If the computer won't turn on, you probably need a new cord. If you can start it up again in this situation, the charging issue is probably due to the battery itself, or your computer's interaction with the battery.   

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RELEVANCY SCORE 84.8

Help,
When I try to start my Laptop when it is not plugged in to the power it wont start. When I Plug it in and Start it, it works. But on the task bar power icon it says plugged in not charging.
Please Help as tis is becoming very annoying always having to connect to the Power.

A:Plugged in, Not Charging

Restart your computer and replug the charger.

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RELEVANCY SCORE 84.8

Inspiron 5558 .... If i unplug my adapter this laptop doesn't work,even though there is battery...
Did all kind of test like " powercfg -energy -output ...."...updated my BIOS too
Takes long time to start also has display issues like getting stuck if i open my pc ... guessing it is due to the battery or adapter or BIOS problem.
& here's another problem have 0% available & your software only does updates if it has 10% or more battery or something like that...
Would be much obliged if u fix this *** problem?

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RELEVANCY SCORE 84.8

Hey everyone,

I have had my Lenovo Z580 for little over a week and I have been greeted with the well known plugged in, not charging message. I have had this issue on previous laptops that I have owned. However, this problem is slightly different.

Let me begin by explaining how this problem began. I was on my laptop a few nights ago and the battery was being charged and I was quite tired so I decided to shut down the laptop and go to bed. The laptop was charged to around 95% and I thought I would continue to charge it the next day. The next day I put the charger in and soon realised it wasn't charging. I tried all the usual methods of removing the battery, uninstalling the battery from device manager and so on. These methods did not work. So, I went ahead and let the battery drop to around 4%. When letting the battery drop to this level I won't receive the plugged in, not charging message. However, if my battery is at a point between 95/90% and around 15% I will receive the plugged in, not charging message. However, this is where I am confused. If I click the battery icon it will begin charging the battery.

So, it is my understanding there must be some sort of setting somewhere that causes my battery to charge upon the battery icon being clicked.

Has anyone heard of such problem before? and if so, how do I go around sorting such problem?

Thank you everyone.

A:Plugged in, not charging.

Wow really new and weird. What battery plan is it on?

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RELEVANCY SCORE 84.8

This is the second time I had this problem. The first time, replacing the whole power brick and cord fixed it. Now, about a year later, the same thing is happening! The battery is only at 40% and it has a horrible battery life. The adapter is an igo green adapter, so the computer MUST be in use for it to charge. Hitting the button on the brick when the power is off does nothing. What do I do? This is my main computer and I would be lost without it. My son needs it for homework often and he would FAIL without it.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Pentium(R) CPU P6200 @ 2.13GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 2
RAM: 3764 Mb
Graphics Card: Intel(R) HD Graphics, 1754 Mb
Hard Drives: C: Total - 290143 MB, Free - 195745 MB;
Motherboard: Acer, JE70_CP
Antivirus: Kaspersky PURE, Disabled

Other info: 6 cell battery, Acer aspire 7741z
 

A:Plugged in, not charging.

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RELEVANCY SCORE 84.8

I am getting a "plugged in, but not charging" notification.and the laptop only start with direct charging because the battery is dead too.I tried uninstalling and reinstalling the battery driver.but its not working 

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RELEVANCY SCORE 84.8

I'm running Windows 7, my three month old battery stopped charging this morning. When it's plugged in it says "plugged in and not charging".
 
I've tried the fix that has you uninstall Microsoft ACPI, remove battery, etc. and it doesn't work.
 
Any ideas for a fix?

A:Plugged in and not charging

What make and model computer? Dell computers need to recognize the power adapter to charge the battery. If you have a dell computer tap F2 after powering on to go into the bios, under battery information there should be something that says power adapter and either 65w, 90w, or whatver the wattage of the adapter is. If it says power adapter not recognized, it will not charge the battery.
 
A few things can cause this, a bad power adapter or the cable itself (the center pin is what carries the signal). It could also be the DC jack built into the laptop. (This is the jack the power adapter plugs into). Test with a different power adapter if your adapter is not recognized.
 
Visually inspect both your power adapter end and the jack built into the computer for damage. If it is the jack built into the computer, some are soldered to the board and not easily or cheaply replaced though it can be done (I just did one today in about 45 minutes). Some are not soldered to the board which makes them cheaper and easier to replace. Tech shops generally charge quite a bit to replace a jack if it is soldered in.

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RELEVANCY SCORE 84.8

I have HP Envy with windows 10. From 2 days, I am facing a problem of "plugged in not charging".I removed and reinstalled battery drivers, restarted laptop, but it didn't help. The battery is not removable.any suggestion?  













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A:Plugged in, not charging

Hello Farsun, Welcome to FORUM !! Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace 2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board  Testing and Calibrating the Battery (Windows 10)http://support.hp.com/my-en/document/c04700771Testing and Calibrating the Battery (Windows 8)http://support.hp.com/us-e... Read more

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RELEVANCY SCORE 84.8

Hello, I am not sure if this is in the right section but...

Recently my laptop's battery indicator has said "plugged in, not charging" at random times. It is at random times as I said and it does charge and can hold a charge. The battery check was fine. I am at a loss at what to do. I have an HP G60 235DX. HP wants me to send it out because they believe it's the needle inside the laptop... I'm not so sure of this. They didn't seem to understand what I was saying nor even try to.
 

A:Plugged in, not charging.

Hi pinta, and welcome to TSG.

The problem may be that the laptop is sensing that the AC adapter is plugged into the computer but sometimes there is no voltage coming through the connection.

The "needle" the support person was referring to might be the center pin of the power jack on the laptop. Its solder connection inside the laptop may be broken and intermittent or it is not making good contact with the plug from the adapter.

EDIT: If the power jack in the laptop is on its own small circuit board, it may use small round needle like contacts to plug into the main board. An intermittent connection through one of those pins might also cause the fault message.
 

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RELEVANCY SCORE 84.8

Alienware m14x

Windows 7, 64 home premium
12gb ram
Intel i5 2430m @ 2.40gz
Ndvia N555m

Get this error frequently.

Computer is from America (110v), but I am living in Jordan (240v)... although charger does say it should take 110-240v.

I am currently using this transformer:

http://www.amazon.co.uk/240v-110v-S...7478&sr=8-1&keywords=transformer+110v+t0+240v

Would upgrading to something more heavy duty like this fix the problem:

http://www.amazon.co.uk/240v-120v-S...6110&sr=8-2&keywords=transformer+110v+t0+240v

Or is there something else?
 

A:Plugged in, not charging

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RELEVANCY SCORE 84.8

I have a hp envy 15 x360 pc laptop windows 10. Battery icon on the bottom right of the screen says "plugged in and not charging.if i keep it plugged in i can use it after waiting a while so that it actually turns on. If i unplug it the laptop will shut off on the spot. I tried everything i can possibly think of, also tried everything said on the forums and as directed by hp support assistant. Last i tried was the battery check. Status was "primary battery unknown"(93). Im at a lost... I need help plsssss!

A:Plugged in but not charging...

Hello @Rjmoralea, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are having an issue with the battery charging, and wanted to assist you!  I see that you already performed the battery test. Try removing and reinserting the battery.  Check to see if you have any updates in the HP Support Assistant.  In particular, try updating the BIOS, using the document here: HP Notebook PCs - Updating the BIOS Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great weekend!

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RELEVANCY SCORE 84.8

Hi!  My battery reads, plugged in, not charging.  I have an internal battery so the previous solutions does not apply to my problem.  I did the battery diagnostics and it said my battery is ok.   I tried troubleshooting tutorials in you tube and it still did not solve my problem. Please help.

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RELEVANCY SCORE 84.8

I am getting a "plugged in, but not chargin" notification.  I tried uninstalling and reinstalling the battery driver.I did the battery check and it came back good.I bought a new power cord, and I am still getting the same message.

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RELEVANCY SCORE 84.8

 I have a five-month-old Pavilion 13X360 PC (product number G6S88UA) and I upgraded to Windows 10 within the first month without any problem.   Yesterday, I received the message "78% available; plugged in, not charging".    The light at the power source blinks constantly, even when the power is off and when I unplug it,  the computer shuts off.   The power cable came out of its socket unbeknownst to me, and now it says 8% available.  I know this problem has appeared before with different answers and different levels of success.   Can anyone tell me how to fix this problem on this computer.   I look forward to your response.  Thank you.  

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RELEVANCY SCORE 84.8

While connecting ac adaptor charging starts for 2 seconds ang gets white light. Without connecting adaptor i cant start laptop and as soon as the adaptor is unplugged laptop shuts down.while connecting ac adaptor it displays "0% available(plugged in, not charging) ".Please share any suggestion asap.  Thank you.

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