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ssd broken x1 carbon 2017

Q: ssd broken x1 carbon 2017

hi,this summer i bought the x1 carbon with 16gb and 1tb.it arrived with a battery lasting only 2-3 hours. i opened a case and lenovo sent a repair box. i decided to keep it because i cannot be without a computer for three weeks and i decided to operate it mostly plugged in. lenovo had old me that they would not take the broken computer back unlike good american companies like apple or costco. are they not interested in happy customers? i have to travel a lot and yesterday the ssd gave up on the five months young computer. i am shocked. this has never happened to me before even with cheap consumer rated computers. the x1 carbon was almost 2500 loonies. lenovo sells it as a premium business class computer. now i am stuck in asia without a working computer. for the first time in my life. thanks to lenovo.fred

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RELEVANCY SCORE 200
Preferred Solution: ssd broken x1 carbon 2017

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 62.8

Is the X1 Carbon 2017 with or without a fan. Is it useable with a dock having the screen lock'ed down, - without getting hot?

A:X1 Carbon 2017 fan?

Hi rodding,Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you have query regarding X1 Carbon 2017 is a fanless or not
rodding wrote:
Is the X1 Carbon 2017 with or without a fan.

The system is having fan & it requires Active Cooling. Also you can use system with dock and put the display on off it should work fine. 
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 62

Hi All, I would like to check the stability of the X1 Carbon 2017, if it's still as problematic as what I've read from the various threads: trackpad issues, thunderbolt ports issues, etc.  I've just returned a Yoga 370, supposed to be Mil specs but delivered faulty right out of box. As a form of resolution and customer retention, Lenovo has recommended and offered to swap to a X1 Carbon or T470 as what they claimed to be stable laptops.  I would like to to seek your opinions on this before deciding whether to go ahead with another Lenovo. I'm really keen to move on to other companies since the customer service rendered, active following up and updates has not really been that satisfactory.  I would like to hear you guys out first before deciding.  Thanks in advance

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RELEVANCY SCORE 62

hi all, my x1 Carbon 2017 has just switched it's self off and will no longer power back on. Anybody have any ideas? I've tried pressing the reset button on the bottom but that hasn't helped.     

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RELEVANCY SCORE 62

Hi guys, I have quite a simple question : is it possible to open the X1 Carbon (2017) and change easily the SSD ? Or is it like on the MacBook Pro totally soldered on the motherboard ? Thanks for your answers,  Regards, Achille

A:Upgrading the SSD on the X1 Carbon (2017)

Good day and welcome to the community.Looking at the hardware manual for the 20HQ, 20HR, 20K3 and 20K4 machine types: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/x1_carbon_5th_hmm_en_sp40m11925.pdf pages 70-71 show the SSD as removable.
 
Hope this helps a bit.Regards.

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RELEVANCY SCORE 61.2

Again, not sure why Lenovo is so hard headed? Resuing to listen to what the MAJORITY of people want. * No OLED displays? How long do we have to wait for this? 2020? * SD Mini slot in the back? Very inconvient. No one is going to use it. (regular SD card on the side works better).* CTRL and FN button still in the wrong location. Why again do we have to fix it in bios when Lenovo can easily make it right? No SD card on my 2015 is the most annoying thing ever. Yes I have a stupid USB SD reader but c'mon. What's the point of thin and light if we have to carry a bunch of add-ons. Especially when the SD card slot doesn't even take up any space. Stupid move. Lenovo is losing sales and customers and it's due to them being out of touch with consumers.   

A:The 2016 X1 Carbon was a flop. When will the 2017 ...

The 2016 X1 Carbon was a flop for Lenovo? I doubt that. I think it sells very well for Lenovo. You say the majority of people want an SD card reader? Many mobile systems don´t have one anymore, and they still sell. This is a niche requirement, and Lenovo, who is a company with a wide lineup, has other models to fullfill that need. Aka the ThinkPad T460s, which is dimension and weight wise almost exactly the same as your X1 Carbon 2015, but with an SD Card reader, Ethernet, upgradeable RAM etc. 

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RELEVANCY SCORE 61.2

Hi, How can I find out if my Carbon X1 5th generation has WWAN and antenna (model: 20HRS0060)? The shop where I bought stated that it had WWAN, but I can't use it (Windows 10 doesn't recognize it or I don't have a driver?) tnx in advance! 

A:X1 Carbon 2017 5th generation WWAN

Hi lukag,Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you have query regarding X1 Carbon 5th Gen WWAN antenna.
According to MTM the system neither has WWAN card nor antenna in it.
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 61.2

I just received my x1 carbon last week and I love it. However, I've noticed that the fans are always on when the laptop is plugged in, regardless of what I'm using the computer for. When the laptop is running off battery power, the unit is quiet. Has anyone else noticed this issue? So far, using the Windows 10 power management options hasn't made a difference. For instance, switching to "passive" cooling while on AC power hasn't changed anything. I would appreciate any feedback that can be offered.

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RELEVANCY SCORE 61.2

I've received an X1 Carbon yesterday (i7-7600u, 16GB, WQHD, 1TB SSD and pretty much all options) and on the first boot Windows had a number of problems during final setup.  This led to a number of "Something went wrong" messages and a freeze at one point but after a couple of restarts it finally got to the desktop. I am concerned there maybe a hardware issue but it could be the combination of hardware options/drivers. A quick hardware test in Lenovo companion didn't show any issues so has anyone else had this type of problem on first boot? 

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RELEVANCY SCORE 61.2

Hi, I've only had the x1 carbon 2017 for ~3 months now but suddenly every port on it has failed. Both USB Cs don't recognize the charger and the usb ports don't recognize any USBs. If the charger is plugged in it simply won't recognize it and the LED will not light up. I tried the charger on my phone and it works so it has to be something with the laptop. If anyone might know anything that could solve this please let me know!

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RELEVANCY SCORE 60.8

I had been reading the new review of the T470 from Notebookcheck and something caught my eye; they specifically mention more than once that the WWAN slot can be used for an SSD; http://www.notebookcheck.net/Lenovo-ThinkPad-T470-Core-i5-Full-HD-Notebook-Review.198130.0.html"Between the WiFi module and the 2.5-inch slot is also a free M.2-2242 slot, which can either be used for a WWAN module (antennas prepared) or an SSD""The available storage solutions for the ThinkPad T470 are quite interesting. Inside the chassis is a 2.5-inch slot attached via PCIe x2. This slot can either be equipped with a conventional 2.5-inch hard drive (HDD or SSD, up to 7 mm high) or an M.2-SSD (2280), which is sitting in the 2.5-inch tray via adapter. It is also possible to implement another SSD in the M.2-2242 slot. Lenovo's spec sheet, for example, lists a 128 GB model or Intel's Optane solution (16 GB), which can act as cache in combination with a conventional hard drive."I'm hesitant to assume this will apply to the new X1 since it doesn't have an option for HDD and therefore no need to configure the WWAN port to support an SSD for caching. Can anybody test/confirm this? I've read documentation on the new X1 Spec sheet and hardware maintenance and it mentions nothing about support for additional devices in the WWAN slot. I'd kill to be able to have a separate SSD for a linux install so I don't have to mess with bootloaders every time windows has a major update.

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RELEVANCY SCORE 60.8

I've been trying to look for a good quality skin for my new X1C. It picks up too many fingerprint marks and is getting hard to keep clean. All owners of this wonderful notebook, please try and request dbrand to create a skin for the X1C. 

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RELEVANCY SCORE 60.8

I started having issues with the ultranav middle button. It works when i start the computer but after a few minutes of scrolling up and down it does not work anymore.  The only way to have it function again is to either restart (which will again only work for a few minutes) or use a bluetooth mouse to uncheck and check the mouse settings for trackpoint which that too will work for a few minutes only. I've updated the bios and updated the driver. Still not stable. Any suggestions would be highly appreciated.

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RELEVANCY SCORE 60.8

Hi there, I?m very interested in purchasing the new X1 carbon, but with the 2k screen. I can?t find any official statement about a release date appart from ?summer of 2017?. Did anyone know more about it? Have a nice day.

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RELEVANCY SCORE 60.8

How to reproduce:1. Remove charger and close the lid.2. Power up.Note: the Windows 10 Fast Startup feature should be disable for reproducing this issue robustly. Issue:1. Windows 10 boots very slow.2. After boot, Windows 10 will detects two ejectable device: Base System Device and USB Root Hub 3.0.3. If reboot, it will freeze at the Lenovo logo. Environment:1. Thinpad X1 Carbon 2017 [20HR000FUS]2. BIOS Version: N1MET31W (1.16)3. Windows 10 Pro 1703 x64 There are several ways to fix it:1. Disable Thunderbolt in [BIOS]-[Security]-[I/O Port Access].2. Hibernate and recover, everything will fine.3. If Windows 10 Fast Startup feature is enabled, manual power off and power up again without closing the lid may fix it. 

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RELEVANCY SCORE 60.8

Hello forum! I bought Lenovo Thinkpad Carbon X1 2017 (black) laptop with the FHD screen a few months ago and now I want to upgrade to the WQHD screen. Is this still possible? How much would it cost to change the screen on my laptop? For more information, I live in New York City, New York and I am willing to visit a certified Lenovo outlet in the city to make this happen. Please let me know who to contact / which number to call. I'm very happy with the machine but I do wish that the screen had a higher resolution.  Thank you for your help! Wishing you a pleasant day ahead.

A:Upgrading Screen in Thinkpad Carbon X1 (2017)

Hi raskolnikov1848,
 
As I understand that you have query regarding reaplacing your X1 Carbon 5th Gen to WQHD from FHD display.
I believe it is possible you need to change LCD panel WQHD (00NY664) & LCD cable WQHD (01LV499) & please refer to this thread which suggests upgrading to WQHD from FHD 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 60.8

Hi everyone, I'm looking for the opportunity to buy latest x1 carbon in US, does anybody know whether the FHD display is IPS? For WQHD it's specified IPS technology but for FHD it's specified 14.0" FHD (1920 x 1080) 300 nitsAlso, is it possible to add options to the top spec, E.g. WWAN and WiGig, the site doesn't allow the customization so far. ThanksIlya

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RELEVANCY SCORE 60.8

Bonsoir,Je me présente Benoît. J'ai reçu hier mon X1 carbon gen 5th 2017 avec le ssd de 1To.Ce matin en redémarrant Windows, j'ai eu l'erreur suivante: 2100 Detection error on Storage Device (M.2)J'ai lancé le lenovo Diagnostic tool, cela a duré plusieurs heures pour me sortir le "Final Result Code" : U1ELMZF71-V895J9Inutile de vous dire que je trouve ça intolérable sur un pc à ce prix ! C'est mon premier Thinkpad et ça commence très mal !Si quelqu'un a eu ce problème, qu'il puisse me donner les démarches à faire, je ne sais d'ailleurs pas comment contacter le service client par mail, la page web est indisponible ...Je joins les photos d'erreur et du diagnostic tool.Merci d'avance,Cordialement,Benoît


























P70520-183733.jpg ?5297 KB

A:X1 Carbon 2017 gen 5th 20HR ERROR 2100 (M.2)

Error 2100 ...


























P70520-184758.jpg ?5952 KB

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RELEVANCY SCORE 60.8

Hello,I got my new thinkpad x1 carbon 1 month ago and since it constantly has been slow on internet browsing. For example, it's almost impossible to use the Inbox by Google webmail because it's too slow. I have an Intel Core i7 - 7500U with 16Go RAM and 512Go SSD.I don't know why my thinkpad is so sluggish when browsing the web. I have tried different web browsers (Edge, Chrome and Firefox) and it doesn't seem to make any difference. I'm on the "normal" power plan so the power limitation should not be very high. But when I plug my laptop and chose the performance mode, all the slow-down disappear. I have made all the updates that the Lenovo Companion told me to do.Sometimes the OS seems slow too but it's more rare. I don't know what to do at this point. Do you guys have any ideas ?Thanks in advance.

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RELEVANCY SCORE 60

Hello everyone Was any update pushed in the last two weeks which affected the wake up from sleep mode? I"m certain that in the last two weeks atleast once or twice I saw the shutdown screen saying installing an update. Ever since when I open the lid to resume from sleep state it takes a good 3-4 minutes for the screen/system to wake up...what gives? I haven't installed any major in my comp in the last month or so I'm not able to figure out why this is happening. Thank you in advance for any help you may be able to provide.

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RELEVANCY SCORE 60

There are a number of posts about this problem on another forum, but I figured I would start one here to make sure Lenovo is aware of it. Since the arrival of my 2017 x1 carbon, the touchpad has had what appears to be some sort of driver issue. The pad works fine for a few minutes after restart, then randomly it starts to have some sort of issue where it starts freezing up each time you lift your finger and put it down again. The tap to click feature no longer functions, and the cursor jumps around randomly as well. These problems go away after a restart, but will start again after ~5-10 minutes of use. It makes the computer pretty much unusable and is extremely frustrating. The only thing I've found to help is disabling the trackpoint in the synaptics settings, which brings back the tap to click, but doesn't help with the freezing issue. This also disables the physical buttons above the touchpad, which is a big part of what I love about thinkpad hardware! The problem happens on both the lenovo supplied windows 10 pro install, as well as a fresh install of windows 10 pro, both using the drivers supplied on Lenovos website. The specs for my machine are below. If anyone else is experiencing this or has any info please respond with which x1 specs youre running and anything you may have tried. Im also curious if anyone is NOT experiencing this issue, which could indicate it might not be entirely software related. X1 Carbon 2017I5-7300U512 nVME PCIe SSDWindows 10 Pro x64... Read more

A:Thinkpad X1 Carbon 2017 Gen5 Touchpad Issue

What's your Synaptics driver version (Device Manager>Mice>Synaptics>Driver tab)?

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RELEVANCY SCORE 60

Hi,I re-installed Windows 10 and only some of the function key special functions are now working.  Mute, volume and screen brightness keys are working, the remainder are not.  I've seen similar threads that mention re-installing BIOS and power management software but that's made no difference.  I've been unable to find a "Hotkey" feature that is also mentioned.  Companion software says everything is up to date.  Don't know what to try next.  Any thoughts?

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RELEVANCY SCORE 60

Hi, I'm long time X / ThinkPad user and I have few issues that are making me crazy.1) I'm mostly using TrackPoint. It happens quite few times in some hours that mouse starts to slide to diagonal position. I can stop this by either having computer go to sleep or trying to move mouse on mousepad for 10-20 seconds until computer figures out that I'm on omusepad. Today it happened 3 or 4 times in an hour2) When I'm moving mouse with TrackPoint and stop it somewhere (for example on button) I often need to click a few times until mouse click is detected (using TrackPoint buttons)3) When I am using MousePad and I move fingers slow it moves in a shaking way or sometimes does not detect my finger movement4) It has always worked that when I was using MousePad (for example T460s) when I was sliding with one finger from point A to point B and then pressed with second finger it triggered Right Click. Now I need to slide from point A to B with one finger, remove finger from MousePad and tap with two fingers All the drivers are up to date and all windows updates are installed as-well.

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RELEVANCY SCORE 60

Is there a way to change the the left/middle/right click that go along with the little red pointer on the leyboard to a different function? For example, have the left and right click be forward and back key?
 
Moderator edit: Added detail to subject

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RELEVANCY SCORE 59.2

I made the purchase of the computer on August 07.After the traditional start, with Windows pro updates, I realized that the tocuhpad did not work properly. At times it worked and in other cases it was disabled, for this reason I had to do all the initial configuration with the Trackpoint and then with an external mouse.I proceeded to perform Lenovo Companion software and driver updates, where several features were updated.I reviewed several Lenovo forums, in English, to learn about a possible similar problem and its solution.I tried to solve the problem by checking that the BIOS was activated both the Trackpoint and the Touchpad, but it did not work.Later I tried to configure the functions with the mouse and touch panel option from Control Panel, but both functions are activated, trackpoint and tocuhpad.The final step was to uninstall the mouse and touchpad drivers, and look for the new drivers from the Lenovo web. In particular Synaptics ThinkPad UltraNav Driver for Windows 10 (64-bit) - ThinkPad.With all these steps, I have not been able to activate the Tocuhpad, and I do not consider something Good, that a new computer has these drawbacks. 

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RELEVANCY SCORE 59.2

Hi, Is it possible to add an SO-DIMM slot from factory if you request it when you make the order for this laptop ?Because I saw that the maximum memory available will be only 16GB of RAM soldered to the main board and I will like to add another 16GB RAM if it is possible.I saw that all of the processors available for this laptop can handle 32GB of RAM. Thank you !

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RELEVANCY SCORE 59.2

My Apple airplay devices (Airport base stations with speakers attached to them) are visible and usable upon fresh boot. However, after the computer goes to sleep (lid closed) or hibernates, upon resuming, the devices cannot be found, either by iTunes or Apple AirPort Utlility. This is not an Apple problem; the devices are all recognizable by other devices, including a Thinkpad x250.  I have reinstalled Bonjour, iTunes, and AirPort Utility.   Thoughts? 

A:x1 Carbon v5 (2017) Airplay devices not found after computer goes to sleep

I may have actually fixed this myself. I updated the BIOS. It appears to have worked.

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RELEVANCY SCORE 59.2

I recently fully restored my Windows 10 Pro on my tx1c5 (kabylake 20HQ).I was installing new drivers and charging at once.The fan was pretty loud so decided to install BIOS Update Utility ver 1.22.It helped however when laptop turned on it stopped charging.I installed other recommended drivers from lenovo site (like power management or thuderbolt ones) but none of them worked. I didn't install drivers from sections Enterprise Management and responsible for storage. Should I?Then tried to restore system once again, but windows won't allow me without connected AC. System recovery doesn't work as well.Also, tried to look in BIOS settings, but unfortunetly couldn't found anything that would help.I don't think it is a charger problem becouse it is quite new, and the problem appeared just after BIOS update.I have 50% battery left and don't know what to do when it will be gone to 0 .I will add that both usb-c ports don't work. Can't test them with external storege, becouse i have none.Do You have any ideas? Would appreciate some solutions!

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RELEVANCY SCORE 57.6

There is another thread documenting freezing issues with the touchpad, that seem to be resolved with the latest driver update. One problem, however, that the driver update has not resolved for me, is that small and precision finger movements on the touchpad initially move the cursor correctly, but the cursor snaps back to its original location once the finger is lifted from the touchpad. This only happens for very small movements, but it creates very frustrating situations. For instance, trying to move the cursor slightly to place it on a button, only to have the cursor move away from the button once a tapping gesture is attempted. This seems to be a driver issue. The solution I have found is to disable "allow taps on the touchpad" option in Windows 10. This option is found in the settings menu of Windows 10. Once this is disabled, snap back no longer occurs, but of course, the user can no longer tap the touchpad. Is anyone else having this problem?

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RELEVANCY SCORE 57.6

My speaker and my audio generate very loud high pitched noise after waking from sleep.I had to mute my audio if this happens, but the speaker is essentially unusable in this situation.If I plug in my headphone through audio jack, the high pitched noise will come from both headphone (and unmutable) and my speaker (if I turn on the volume). I hope this is fixable through driver update.

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RELEVANCY SCORE 57.6

After windows 10 updated itself to version 1703, the TrackPoint on my X1 Carbon stopped working. It's enabled in the BIOS, and uninstalled and reinstalled the Ultranav drivers. When I go to the Ultranav settings the "Enable TrackPoint" section is grayed out. It there a new driver or fix for this issue?

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RELEVANCY SCORE 47.2

College Football Picks 2017-2018 Season Charlotte at Eastern Michigan Eagles September 01, 2017 @ 06:30pm

Charlotte at Eastern Michigan Eagles

COMPUTER PREDICTIONS STRAIGHT-UP

TEAM SCORE PERCENTAGE TO WIN GAME
Charlotte 22.903 26%
Eastern Michigan Eagles 30.181 74%

COMPUTER PREDICTIONS AGAINST THE SPREAD

TEAM SPREAD TOTAL
Charlotte +14.0 59.5 over
Eastern Michigan Eagles -14.0 59.5 under

Get full analysis, detailed write-ups, and official picks at goo.gl/Xf3NiR
 

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RELEVANCY SCORE 42.8

I used the 1st gen X1 Carbon for a while and found out that it's very robust and the touch feeling is very good. I guessed that all sides (A+B+C+D) of it are made by carbon fiber. Correct me if I'm wrong. But when I use my X1 Yoga 1st gen, which has only carbon fiber on A side (the cover behind screen) and uses "Super Magnesium" on C+D sides (the cover around keyboard and behind the keyboard), this design bring several problems: 1. " Super Magnesium" is still metal, if you crash it by accident, you may leave a scrath on it permanently, this happens more on edges;2. what's more, the paint at the edge of " Super Magnesium" will be rubbed away with time goes on, and you will see the white metal not the ThinkPad black;3. metal will suffer from deformation by force;4. the D side of my X1 yoga feels loose when you hold it with one hand, which make you feel cheap of this $1500 machine. Thus I hope the next gen of X1 Yoga or X1 Carbon can provide a pure carbon fiber version, for better build quality and user experience. How do you guys think about it?

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RELEVANCY SCORE 42.8

I used the 1st gen X1 Carbon for a while and found out that it's very robust and the touch feeling is very good. I guessed that all sides (A+B+C+D) of it are made by carbon fiber. Correct me if I'm wrong. But when I use my X1 Yoga 1st gen, which has only carbon fiber on A side (the cover behind screen) and uses "Super Magnesium" on C+D sides (the cover around keyboard and behind the keyboard), this design bring several problems: 1. " Super Magnesium" is still metal, if you crash it by accident, you may leave a scrath on it permanently, this happens more on edges;2. what's more, the paint at the edge of " Super Magnesium" will be rubbed away with time goes on, and you will see the white metal not the ThinkPad black;3. metal will suffer from deformation by force;4. the D side of my X1 yoga feels loose when you hold it with one hand, which make you feel cheap of this $1500 machine. Thus I hope the next gen of X1 Yoga or X1 Carbon can provide a pure carbon fiber version, for better build quality and user experience. How do you guys think about it?

A:Pure carbon fiber for X1 Yoga and X1 Carbon?

HelloThe small carrections about the case materials, according to the laptop specs.x1c gen1Display cover: Carbon Fiber;Bottom: Magnesium/Aluminumx1 yoga gen1Carbon-Fiber HybridSo, IMO the question isn't material itself related only, but the case parts painting quality.

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RELEVANCY SCORE 41.2

I have a PC with an asus P6X58D-E motherboard and an i7 processor.

It had not booted for a long time and I put it in storage.

Yesterday I decided I was going to get it going again. I bought a new 750w psu because I suspected that that was what was wrong with it. I replaced that and it still didn't work. I replaced the cr2032 bios battery and still no boot. I hit the clr cmos button and and booted and I got some life.

After setting some of the settings in the bios correctly and booting a few more times it was working fine. I upgraded to Windows 10 over night shut it down in the morning and went to work.

Upon returning from work it won't boot (it has been off the whole day. I have replaced the bios battery again and gone through yesterday's fixes, with no luck. What am I missing?
 

A:Broken, broken, fixed it, broken again... Boot issues

if u look thru the reviews u will see that motherboard is plagued with issues http://www.newegg.com/Product/Product.aspx?Item=N82E16813131641
i myself have had the misfortune of "trying" to work with x58 boards and have given up on a few!!!! not sure if x58 chipset was a problem but whenever i see a computer with it.... i run the other way!!!!
 

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RELEVANCY SCORE 38.8

Log:
Logfile of HijackThis v1.99.1
Scan saved at 11:15:47 PM, on 9/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Stanford\PC-Leland\krbcc32s.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\SYMNET~1\SNDMon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\YPOPs\YPOPs.exe
C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchos... Read more

A:IE6 broken, Norton broken, other programs broken

Hi again,

I think I may have semi-repaired the problem. I re-installed Norton, and now it is no longer broken I think--the system tray icon is there and auto-protect works. No viruses were detected however. IEXPLORER.exe no longer runs with start-up, and it no longer re-appears as well, BUT internet explorer STILL does not work. Basically, I open it, the browser window opens, it tries to load, but then it just simply stops trying to load and effectively freezes. I have to close it through the task manager. No error message pops up, it's just a blank browser window.

I just tried installing IE7 to perhaps fix the problem, but IE7 would not install all the way so it's still broken. Here's an updated HJT log; thank you!

Logfile of HijackThis v1.99.1
Scan saved at 3:47:18 PM, on 9/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\... Read more

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RELEVANCY SCORE 38.8

Only third day of my new Gen4 X1 Carbon.  Sound works fine .. then there is screechy sound from the earbuds that were plugged into audio.  Now no sound, no matter what I do.  I do have on site support but what do all of you think?

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RELEVANCY SCORE 38

 HiI own a X1 Carbon Gen 2 thinkpad and wonder if it is possible to replace the current keyboard with a X1 Carbon gen 3 keyboard (with proper mouse buttons), or if it will not fit?I have tried to check the manuals and the connectors seems similar although some things, such as the fingerprint reader, seems different. I have no problem "loosing" the adaptive keyboard and fingerprint reader if I can have all the functionality of the keyboard and trackpoint on the new "keyboard" (i.e. the gen 3 frontpanel).

A:X1 Carbon Gen 3 Keyboard on X1 Carbon Gen 2

I am interested in this exact topic as well. Looks like the Gen 3 keyboards lack the adaptive keyboard - that clear stripe on the top that changes. The FRU for these X1 Carbons seem to be the whole keyboard, adaptive part, trackpad and bezel - they go for 150 USD or so. Problem is we don't know if it will work given the model year differences. A nice alternative would be just to replace the trackpoint. They came close with this one, but it is no macbook in terms of tactile feel of the pad. I really am having a hard time with it and it's been about a month.  Lenovo please help!

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RELEVANCY SCORE 37.2

If you think this story is too long, please jump to the end for the executive summary. I bought a Thinkpad Yoga 15 a little over a year ago. I live in Belgium, but close to the Netherlands and Germany border. I bought my laptop in Germany as it was the only place in a 200 km radius that had the laptop on display. After slightly more than a year, the middle part of the power connector on the machine broke. Not because of a fall or something else, just daily use. The machine itself basically moves from the downstairs desk to the upstairs desk, so the only thing that happens that the power cord is removed and reinserted at its new station. This is covered under European Warranty Law, but as I had a 3YR NBD Warranty Extension, I expected this to be fixed without problems. I created a ticket through the (rather archaic) ticketinterface, and expected to be contacted the next day. However, it took 7 days for an IBM Global Services employee, to whom Lenovo apparently outsourced their technical support, to contact me. I was asked to provide some photographs of the problem and to e-mail them to the support person ? he neglected to provide an e-mail address. The ticket system does not support attachments. As a workaround, I uploaded the pictures to my Google Drive and put the link in the ticket tool. This was not seen by the support person, who had told me that a technician would stop by the next day. I made sure there was someone home, but no technician showed up. This was, it turned... Read more

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RELEVANCY SCORE 37.2

I haven't been able to find an answer for this question anywhere. Is it possible to turn off the secondary mic and just use the primary? Or is there somewhere I can send it that can fix it for a reasonable price? I feel very stupid!

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RELEVANCY SCORE 37.2

Hi All, I have purchased a HP Envy 15k 163cl Laptop from US on Dec'14. Recently one of its hinges are broken and because of that the screen panel started to have cracks. I have moved to india and realized that the spares for this model is not available in India. Could you please let me know how this can be resolved?? Can we buy the panel from US and get this repair fixed by the HP service center in India?? Please suggest me a best solution. Thanks and regards,Deepak

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RELEVANCY SCORE 36.8

hello,

my situation:

I have a Compaq V6000 notebook. Several months ago it started to only charge when I placed the power cord in the right position. It keeps getting harder to find the right position. I was told that I might have a broken power socket or broken solder connection from the socket to the mobo. So I opened it up. The power socket looks normal to me, but then again, this is the first one I have ever seen.

My question:

what should I be looking for on the power board? What would I be able to notice if the solder connection was broken? and where should I look?

&

What would indicate that it is a broken power socket?

J
 

A:broken power socket/broken solder connection

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RELEVANCY SCORE 36

I have a win10 machine here that is getting worse and worse. Now it is off the web permanently, I can't connect at all.

It was intermittent and then progressively worse and now totally off.

It is supposed to be connecting via wifi3 whatever that means. The third wifi dongle I've put in since I've been hassling with it?

It claims it cannot see any available networks. A machine one metre away also running win10 sees four or five.

The machine is on an Asus H170 pro gamer board with an i3 cpu.

Here are some of the rough notes I eventually started jotting down as the thing went on, in no particular order but just as they came to me. You can see I finally got exasperated enough to start doing it when the machine started not even waking up:

. Machine doesn't wake up after it has gone to sleep from inactivity - or machine starts the onboard fan but there's no video signal. Plug a different monitor in and it, too, reports no signal. So it is the board.

. How to shut down the board in such a case with a keypress or two? I have to hold the start button down for a long time.

. When it reports it cannot see any networks I can find no way to compell it to search for networks.

. Reported 'wifi2 not a valid IP configuraton' - what on earth does that signify?

. Reported possible problem with windows adapter or access point or network cable. There is no cable, it's wifi, the 'adapters' - wifi dongles - have been changed and proven to work in other machines.

.The square bo... Read more

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RELEVANCY SCORE 36

The left hinge and the plastic began to separate from eachother, and now its so bad that the fan has apparantly stopped working. Will HP fix this problem? If not, I will definitely be looking at a mac or something that wont break just from average use of a laptop.

A:hp envy touchsmart 15 broken hinge/broken fan

@oliverfleek

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

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