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Lenovo Service Bridge IDs laptop wrong

Q: Lenovo Service Bridge IDs laptop wrong

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Service Bridge IDs laptop wrong

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RELEVANCY SCORE 73.6

I have been wondering why there are two methods to get updates for my X1 Extreme.One update method is via the Lenovo Vantage application (under Windows 10 Programs)The other method is to go to the Lenovo Support page (https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-...); I used the full URL with model number, but you can also use the main support page and use 'Dectect Product' which uses Lenovo Service Bridge to detect the laptop model and serial #. I have used both, but am probably going to stick with Lenovo Vantage. Which method are most of you using? PSell is similar in this regard. They also have multiple update apps / methods for some reason. 

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RELEVANCY SCORE 73.2

Lenovo Service Bridge a Hardware Scan ran and reported WWF00F008-WM7V1K on the wireless adapterLSB advised consulting Support site.A search did not produce any results.A Google search could not find this either.Suggestions?

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RELEVANCY SCORE 70.4

Hi,on my L460 / Windows 10who can help to fix this bug? I dont even know what it´s good for....This file not found: "C:\Users\Klasen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms"In German:FEHLERZUSAMMENFASSUNGEs folgt eine Zusammenfassung der Fehler. Details zu diesen Fehlern werden später im Protokoll aufgelistet.* Die Aktivierung von C:\Users\Klasen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms führte zu einer Ausnahme. Folgende Fehlermeldungen wurden entdeckt:+ Die Datei "C:\Users\Klasen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms" konnte nicht gefunden werden.Anyone to help on this? Thanks and best regards!Kristian

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RELEVANCY SCORE 70.4

Hey everone. I have successfully downloaded and installed Lenovo Service Bridge. However, when I attempt to run Lenovo Service Bridge, it does not start up.  Has anybody else encountered this problem with Lenovo Service Bridge? And does anybody know why it does not start? Thank you! Kind regards Ditlev  

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RELEVANCY SCORE 70.4

When trying to reinstall Lenovo Service Bridge on my yoga 2 pro (80AY) running windows 10, I get an error message saying that LSB is already installed at its latest version, at which point the install program quits.  However,  I've uninstalled (or at least tried to uninstall) LSB, using the windows uninstaller & then susbequently deleting folders from the Program and Apps directories.  I've also "cleaned" the registry with iolo system mechanic.  LSB appears to be gone, except when I try to re-install it. Any suggestions as to how I can actually re-install LSB?  Thanks.   (Why am I trying to re-install LSB?  Because the machine is having "issues" with an Intel AC 7260 wifi modem, that lead it to lose network connnectivity -- the adapter cannot then be reset either directly or via the trouble shooter.  However, if I turn off the wifi from the taskbar, wait a couple minutes and then run the trouble shooter, it manages to fix the problem.  Maddening...  I'm hoping a clean install of LSB will take me closer to fixing this problem.) 

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RELEVANCY SCORE 70.4

I spoke to tech support yesterday, 24 hours ago, Lenovo Service Bridge was down.  Seems it still is.I'm concerned as one MAJOR issue LENOVO has had is support for new products and downloads. Seems the proper updates just are not set up correctly with new laptops before they start distributing them.  My history with Lenovo Yoga was not good with no updates and it seems the bios was set with different serial number than the laptop and it identified the laptop as a Thinkpad instead of Ideapad so all the updates were messed up (the serial number had 0/o and l/1 that was done inacurately by Lenovo, it took tech support months to figure out what was wrong until they came to my house with parts that would no longer fit as the serial number match up caused all the issues.So just got the 920 and I know the bios needs updating and so do tons of the drivers. Wanted to go the easy way and use Lenovo Companion, that was a joke. Then let's go to website and get updates, none.  Ran the checkup and lo and behold 22 updates yet Lenovo Service Bridge fails to install a single one of them.24 HOURS is not acceptable to have this still not working!

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RELEVANCY SCORE 69.6

PC / Windows 7:
1. Wondered why automatic "download update" or whatever they are messages seemed to be appearing rather frequently;
2. Asked on a couple of on-line forums; was told that ""Lenovo Service Bridge (LSB.exe) is a Windows program that will automatically detect your Lenovo computer's serial number, machine type and model. It then passes this information to our website so that we can better assist you with your support needs."
3. So? I do not have a "Lenovo computer"! Why is this program on my PC attempting to gather information to "better assist [me] with . . . support needs" I have not known I had??
4. So, since on-line info from different sources was inconclusive about whether the LSB.exe business was necessary, I uninstalled it and deleted any "Lenovo" listings found in regedit.
5. Then this morning, when booting up the PC, I'm presented with:
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\NE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms resulted in exception. Following failure messages were detected:
+ Could not find file 'C:\Users\NE\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms'.
6. Canceled the message popup and cannot see that this supposed error has any effect on operation.
7. So: if this supposed "service b... Read more

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RELEVANCY SCORE 69.6

Hi Guys, I am facing the issue while installing LSB. Attached Screenshot for your reference. Kindly please suggest . Thanks Best regardsSurender Kumar   

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RELEVANCY SCORE 69.6

Just got the Windows 10 fall creators update installed and some of my drivers are showing as incomplete installs. So I installed the LSB app and achieved the recognition of my Yoga 2 pro which lists 17 drivers that can be updated. Trouble is, when I select a driver and initiate the download, i'm left staring at a spinner indefinately. I tried on both Chrome and Edge but get the same results on both Browsers. Is there any other way to identify and download the correct drivers?

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RELEVANCY SCORE 69.6

For updating my T420 in Lenovo support website, I installed the Lenovo Service Bridge. However, my security software detected it as a malware and deleted some files. Then every time the laptop starts, there will be a couple of pop-up windows (see lingks below), which is the same when I click the service bridge installation file. So I doubt that the service bridge is running somehow at the backstage. http://i.imgur.com/EBHdq8c.jpg http://i.imgur.com/P7t33ax.jpg When I clicked the detail button, a log file came out. PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.34209
System.Deployment.dll : 4.0.30319.34244 built by: FX452RTMGDR
clr.dll : 4.0.30319.34209 built by: FX452RTMGDR
dfdll.dll : 4.0.30319.34244 built by: FX452RTMGDR
dfshim.dll : 4.0.41209.0 (Main.041209-0000)

SOURCES
Deployment url : https://download.lenovo.com/lsb/LSB.application
Server : Apache

IDENTITIES
Deployment Identity : LSB.application, Version=1.3.0.0, Culture=neutral, PublicKeyToken=91a10ba61c75c82d, processorArchitecture=msil

APPLICATION SUMMARY
* Installable application.

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of https://download.lenovo.com/lsb/LSB.application resulted in exception. Following failure messages were detected:
+ Activation failed.
+ The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
... Read more

A:Uninstall Lenovo Service Bridge on my T420?

Will any Lenovo support help me solve this issue?

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RELEVANCY SCORE 69.6

Details state that there is a 404 error on a file which the program is attempting to acquire when it initializes the program. "  + Downloading https://download.lenovo.com/lsb/Application Files/LSB_1_6_3_5/lsb.ico did not succeed.        + The remote server returned an error: (404) Not Found." http://pastebin.com/d5acCv5C Thank you for your support.

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RELEVANCY SCORE 69.6

Hi all, I am getting this message when I "Auto-Detect" my Thinkpad X250 "Lenovo service bridge has stopped working" I am able to install lsb.exe program and then it keeps on givign message as mentioned above, and I can not proceed in detecting my machine specific Lenovo updates. I tried uninstalling and re-installing, it doesn't work. Any suggestions please? Thank you

A:Lenovo service bridge has stopped working

Me to

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RELEVANCY SCORE 68.8

I'm about to do a fresh Windows 10 install on my Y70. s a consequence I manually have to download all drivers from the download site.There seems to be that piece of software, called LSB, to download a collected "shopping bag" in one download.When I click that download button, an automatism ist started which want force me to install the LSB.But Windows security software clains to have found malicious softwarfe and refuses the download.What can I do about it? --Christoph 

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RELEVANCY SCORE 68.8

I just purchased a Lenovo E570 thinkpad. I installed the Lenovo Service Bridge. It appears in the start menu, however when I click on it, the program will not start. I unistalled and reinstalled several times. Any suggestions? Thank  you.

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RELEVANCY SCORE 68.8

Every time I log in to Windows (7 Pro 64-bit), MS ClickOnce tries to load something and finally gives the error below. How can I get rid of it? Lenovo Service Bridge is not listed in Control Panel > Programs > Programs and Features. PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.42000
System.Deployment.dll : 4.6.81.0 built by: NETFXREL2
clr.dll : 4.6.100.0 built by: NETFXREL2STAGE
dfdll.dll : 4.6.81.0 built by: NETFXREL2
dfshim.dll : 4.0.41209.0 (Main.041209-0000)

SOURCES
Deployment url : file:///C:/Users/Me/AppData/Roaming/Microsoft/Windows/Start%20Menu/Programs/Lenovo/Lenovo%20Service%20Bridge.appref-ms

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\Me\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms resulted in exception. Following failure messages were detected:
+ Could not find file 'C:\Users\Me\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms'.

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [16.9.2015 18:03:24] : Activation of C:\Users\Me\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Lenovo\Lenovo Service Bridge.appref-ms has started.

ERROR DETAILS
Following errors were detecte... Read more

A:W520: Could not find file Lenovo Service Bridge.ap...

Anyone? The issue still remains.

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RELEVANCY SCORE 68.4

Have a Lenovo Yoga 2 running Windows 10. Booted up the computer this morning and received the following error message: "Error starting local HTTP service for Lenovo Service Bridge. Please check if one of the following ports is available: 50123, 50124." Couldn't connect the computer to the internet, even though it showed the computer is connected to Wifi. Tried uninstalling service service bridge and it uninstalled successfully I think. Rebooted and then got temporary spuratic internet access for a moment but now it is gone again. Has anyone had this same problem and solved it? Please help. I'm not particularly skilled at Windows troubleshooting so any help and advice you can provide will be much appreciated. (P.S. I have lots of trouble with my computer since upgrading to Windows 10)

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RELEVANCY SCORE 68.4

I need to know why lenovo service bridge can not find my R61e serial number.
Detail specification :
Bios version : 2.10 (7PETB0WW)
Bios Date : 2008-01-21
Embedded Controller Version : 1.08
System-unit serial number :  7649*******
System board serial number : VF11******
CPU Type : Intel Core2Duo CPU T7250
CPU Speed : 2.00 Ghz
 
I would like to see if there any update bios for my R61e and update to the latest.  
Any help would be greatly appreciated. Thank you. 
 
 

A:Why lenovo service bridge cannot find my R61e serial number

Welcome to the CommunityIf you need the divers and updates, they are herehttps://download.lenovo.com/eol/index.html

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RELEVANCY SCORE 68.4

After doing a clean install of windows 10 on a new SSD Lenovo Service Bridge fails to let me download needed software from the levovo download site. LSB won't stay running and without it I can't  download the software. How do fix this to download the Lenovo Software? I have tried:-rebooting-reinstalling LSB (several times)-multiple browsers; Firefox, Chrome, Edge-starting LSB manually- ensuring that I am not using any proxies 

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RELEVANCY SCORE 68.4

  I have fresh copy of windows 7 factory install from using one key recovery. This is Ideapad B50-B70 laptop. I want to install drivers and save a perfect image but LSB won't download and drivers I select and try to download don't arrive at my computer.    I put on MS office 2010, FRESH COPIES OF: A tube catcher, firefox, VLC player, esword bible program, Adobe Flash, Adobe player and epson wf 2760 software.  No custom installs done.  All programs are working perfectly. I use Internet Explorer 11 daily.  Downloaded all windows updates. set restore point.This computer has been working perfectly for several years.  This is first reinstall I have done. BUT Comuter is slow, jerky when multiple windows open, resolution low, etc. --It needs its drivers. I would appreciate help with this from any merciful soul!  Thank you in advance from chilidog in Mena, Arkansas, the Quachita Mountains.   I am on satellite internet which is slower, if that matters.   

A:lenovo service bridge won't install --I can't get any drivers --just reinstalled with onekey

LSB is ratty at times. It does not like EDGE nor me(win 10). It does function under win 10 IE. Why LSB install states do not use with EDGE>>would INDICATE failure/issue at Lenovo's end -or- MS introduction of new feature/security fix. Typical Lenovo readme.txt>Due to user awareness, a new version of xyz is now available.    https://www.youtube.com/watch?v=L0MK7qz13bU I am aware you are win 7.Download TVSU from here.http://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/LENOVO-B-SERIES-LAPTOPS/LENOVO-B50-7... http://ozarkmountainregion.com/ <greathttp://www.wistv.com/clip/13554127/with-1-million-visitors-expected-for-the-total-solar-eclipse-sc-o... <greathttps://www.youtube.com/watch?v=_n9prNixjbg  <Classic.    

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RELEVANCY SCORE 54

Hi,recently my laptop began having hardware issues so I decided to RMA it via the seller. I even got a ticket number for my laptop's serial number, claiming that the laptop arrived at Lenovo. Problem is that the case number I received doesnt seem to exist, also doesnt the laptop's serial number have an repair listed under the serial number. Can someone please help me retrieving my laptop?

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RELEVANCY SCORE 53.2

Lenovo is the manufacturer of their laptop motherboards which includes other brands like intel,nvidia,amd etc.. if a customer aproach lenovo service center in india with their laptop to servce all they do is,reinstall os for software issues, and replace,ram,harddisk or motherboard. Replacing hdd and other components are understandable. But nobody here can fix a motherboard issue ,are they lenovo trained technicians or are they just normal laptop servce center who got certified by lenovo to help their customer. I know lenovo dont give a sh about these forums or few number of customers sad reviews.But the guys who made these motherboard knows the components in it well and they have the equipments to test the hardware and find the exact fault. Why cant lenovo service center have that. You have a service center in every city just for name sake.  Please tell a genuine lenovo service center in india which is dedicated for lenovo and which has lenovo trained technicians with good hardware diagnostic equipments, next time instead of wasting time and money in my locale city i will go there to service my laptop.

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RELEVANCY SCORE 52.8

I bought my T470 a month ago with "3 Years Onsite Next Business Day" warranty. And recenty I noticed there's some problem with my screen, so I called Lenovo. And I've already got the new screen they sent to me.Here is the problem: THE TECHNICIAN NEVER CAME!!! And they keep on saying they will come to fix my laptop "tomorrow", and I can't even remember how many "tomorrow"s have passed!!! What's worse, they would never call to tell you they are not coming on that day, so you need to call again and ask, and they will say they will come "tomorrow", and then they are not coming, and you need to call again. Here is the loop:while (1<2){    YouNeedToCall();    TheyWillSayTomorrow();}  Tl;dr: For my warranty, Can I just go to one of the local Lenovo Authorized Service Store to get my laptop fixed? I don't want to wasting time calling the technicians anymore. I tried to call lenovo today, and 30 mins passed all the agents were still busy lol! Thanks in advance!!!!!  

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RELEVANCY SCORE 52.4

To get instant help for dell support call @ 877-773-3202 toll free, we provide the best hp laptop customer support and dell customer service in over the world. our official number is available 24*7 hours and give best dell laptop help and dell laptop services to our highly qualified and certified technicians. To get instant help for your laptops and computers please contact us immediately without spending precious time.We give all service and support absolutely free of cost.
Top Best way to Secure your laptops and computers platform like Window's 7,8,8.1,and window's 10 operating system, Mac operating system, Vista, Linux, Ubuntu and any other operating system which you used and have number of problems related to your gadget. some major problems are faced more user's like
slow laptop and computer
internet speed
The laptop and computer restarting continuously
Automatic Pop'ups generate while your surfing on internet.
The printer would not properly work and not connected to your mobile, laptop, computer WiFi or LAN.
Attached Email would not open normally
Not open or run any program into your laptop and computer.If you can't understood these above and any other problems then instant call our laptop and computer customer toll free number +1 877-773-3202 at anytime and anywhere. We have good certified technicians team which always ready to solve their customer problems.

A:call @ dell laptop support 877-773-3202 toll free , hp laptop support, dell laptop service, hp laptop customer service, hp laptop service centre, dell laptop help, dell laptop customer service, dell laptop helpline, hp laptop helpline, dell support

Spam.

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RELEVANCY SCORE 52

My problem is 2-fold.   Problem (1) My computer (Ideapad 300-17ISK) stopped detecting a 2nd display.   I have changed cables, and followed updated the display driver from windows 10, nothing fixes it.   So I came to this site. Problem (2)  I have been trying to download the service bridge in order to update the driver (among other things) and it will not download.  The error I get  "LSBSetup.exe Failed - Virus Detected".  Please advise!  

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RELEVANCY SCORE 52

Have clicked on detect my computer, which prompts me to download and install lenovo service bridge, which I have done. Can see it in Start Menu (am using new install of Win 7 with all latest updates) as well as in installed programs. However, when I go back to Lenovo's online support pages and click on detect my PC, instead of detecting my PC (is a M91p, 4518 small form factor type), it simply aske me to download LSB.exe again. I need a couple of drivers after my windows install; however, as I don't know which ones/what they're for I really need to get this to work I'm going round in circles - please help! Thanks,Richard

A:Service Bridge doesn't detect but keeps asking me ...

Dear,I have the same issues, are there anyone solve it or did you solve it, since I see no one from lenovo support try to help you.Thanks,Jallad

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RELEVANCY SCORE 50.4

I was unable to figure out how to uninstall the app by way of the control panel.  I could not locate it via Windows Explorer.I took the advice that I found on your web site, which just suggested to download the newer version.  Will I still get the error message with each boot up? Thank you Michael

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RELEVANCY SCORE 49.2

Hi all,i'd like to know if is possible to connect 2 GTX 1050ti GPU(s) togheter with SLI.Thanks

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RELEVANCY SCORE 48.4

Hello everyone. I just had to come to the forums and post this text that I wrote to the survey Lenovo sent me after my initial service case: I sent my brand new Yoga C930 to be checked because of light bleed both bottoms corners of the screen. They received the laptop on January 2nd and on January 7th I asked what the situation was, they told me it was being prosessed. On January 14 I again sent a message to customer service asking for an update since I didn't get any updates unless I asked (which is really bad service). They replied that according to the service center there wasn't enough light bleed. They then sent the laptop back. So for a week the laptop was just laying somewhere at the service center and only after I asked about it did they send it back. When I got it back I noticed the service person had scratched the laptops hard metal hinge. So now I had light bleed and  a scratched laptop. He hadn't even used the protective sleeve I had put the laptop in (sleeve came with the laptop). Instead he had forcefully jammed the sleeve in the box and put the laptop in a random plastic bag... At that point the laptop had been gone for a month and now the only way to get a replacement metal hinge is to send it back to Germany AGAIN. I have no idea how long it will take this time, or even if it will be returned in any good condition. I can say I have lost all my trust in the Lenovo service center and I am disappointed that Lenovo does not have any service in... Read more

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RELEVANCY SCORE 48.4

I have a lenovo yoga 710 that has a screen flickering problem (just like everyone else on the forums with a yoga 710 because you seem really good at making faulty products) which i sent in for repair in october, it started in april but i never bothered to send it in until the flickering would turn from just flickering to the screen being completely black.I got the laptop back with the screen not replaced or anything (and with the spacebar not working) but the flickering stopped and that was okay by me. just a week afterwards the flickering starts again but i was due for a trip to egypt and had no time to bother with your customer support specially because i needed my laptop and wasn't going to wait 3 weeks without it again.after i was back from the trip a couple of weeks latter i called in to arrange another fix and complain that my screen is flickering again and i'm told that it's been too long since my first repair and that it's out of warranty so there's nothing they can do, so i chose to live with it..it's been a couple of months since then where i hardly use my laptop because of the fact that it hurts my eyes whenever i do, then a couple of weeks ago my screen completely stops working again, with ocassional flickering and a second of working properly. I contact customer support to ask if there's anything they can do. After ages on hold the agent tells me they'll speak to their supervisor and surprise, there's nothing he can do except arrange a paid fix, I ask if i can to... Read more

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RELEVANCY SCORE 48

I deinstalled Lenovo-Bridge in the course of getting rid of unnecessary installed services. After next reboot I got an error popping up saying that some program could not be started. Looking into the details I could see that it had to do with Lenovo Bridge. So the deinstall process didn't clean it up thoroughly enough.  --Christoph 

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RELEVANCY SCORE 47.6

To get instant help for dell support call @ 877-773-3202 toll free, we provide the best hp laptop customer support and dell customer service in over the world. our official number is available 24*7 hours and give best dell laptop help and dell laptop services to our highly qualified and certified technicians. To get instant help for your laptops and computers please contact us immediately without spending precious time.We give all service and support absolutely free of cost.
Top Best way to Secure your laptops and computers platform like Window's 7,8,8.1,and window's 10 operating system, Mac operating system, Vista, Linux, Ubuntu and any other operating system which you used and have number of problems related to your gadget. some major problems are faced more user's like
slow laptop and computer
internet speed
The laptop and computer restarting continuously
Automatic Pop'ups generate while your surfing on internet.
The printer would not properly work and not connected to your mobile, laptop, computer WiFi or LAN.
Attached Email would not open normally
Not open or run any program into your laptop and computer.If you can't understood these above and any other problems then instant call our laptop and computer customer toll free number +1 877-773-3202 at anytime and anywhere. We have good certified technicians team which always ready to solve their customer problems.

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RELEVANCY SCORE 47.6

Lenovo, you really let down a loyal Thinkpad customer with 10+ Notebooks since 2005. My T460s with 3 Year On-Site warran has a problem and switches off abruptly when battery 2 elapses instead of switching to battery 1.  I call my local Lenovo Service Partner, they arrange to come and fix the issue. Visit #1: You change the motherboard, it does not fix the problem but creates a new problem: no sound Visit #2: You install a myriad drivers on my system, still no sound, still switches off abruptly  Visit #3: You change motherboard again, fixes sound issue, creates a new issue: screen flickering, the initial issue of power off on switch from battery 2 -> 1 is still not fixed. So I started with a T460s power issue and I have lost 3 business days, my work is being destroyed and what I have now is a T460s with a power issue and a flickering screen. I cannot work and you do not help, you have just destroyed a loyal (circa 2005) customer. What will you do now? Your service partner offered to come and change another motherboard, do you think I have nothing better to do than surrender my life's work in form of my laptop to you to try to install a myriad different motherboards on? 

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RELEVANCY SCORE 47.2

Six months and still not got a mother board for lenovo y510p. No proper date of resolution. Worst Experience with Lenovo. Escalated Services_ED <[email protected] and [email protected] . But still didnt got product after 3 monthsof excalation.  I dont want this laptop want to gift it to lenovo for providing worst service and degraded quality product.Kindly make arrangement to take my dead laptop for free . 

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