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XPS 8700/Window 8.1 Unable to Boot - Unable to Restore - Unable to Refresh - Backup and Recovery Finds No Error

Q: XPS 8700/Window 8.1 Unable to Boot - Unable to Restore - Unable to Refresh - Backup and Recovery Finds No Error

Hi,
Question Re: XPS 8700 with Windows 8.1. if computer is no longer able to boot into Windows.
And Restore is not able to correct issue.
And Refresh is unable to correct issue.
But Dell Backup and Recovery indicates no issues were found and now asks to Reinstall Operating System.
is Installation Restore/Original Image Media required to complete the Reinstallation usind Dell Backup and Recovery?
Alternatively if the Reset My PC option is used is Installation media required?
Thanks.

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RELEVANCY SCORE 200
Preferred Solution: XPS 8700/Window 8.1 Unable to Boot - Unable to Restore - Unable to Refresh - Backup and Recovery Finds No Error

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 112.8

Win 7x64
Acer-5251
Everything seems to be working fine, but as the title suggests, when i tap F8 the Advanced boot options DO appear, but when i engage "Repair Windows" it just goes into a normal boot. Ive tried booting from my installation CD that i've purchased from Acer, but does nothing. And Yes My CD Drive is working, as well having this set as top priority in BIOS and CD is in good condition.

In addition to this, ive tried using the "Advanced Recovery options" from within Windows itself but when i go to click restart computer, i get an error message, with red-x, stating windows is unable to restart.

Additional info that may be relevant, is that a few months ago, i had a friend work on my computer, because windows wouldnt boot at all. When My laptop was returned to me, everything was fresh, but there was missing programs etc...He said, he had to format the hard drive to get it up and running again.

Anyway i appreciate any help as to what i should i do next, or answer any questions you may have-Thank-you!

A:Unable to access System Recovery in Boot Menu, and unable to boot disk

Quote:
He said, he had to format the hard drive to get it up and running again.


What type of Windows DVD was used?

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RELEVANCY SCORE 106.4

Greetings all

I'm feeling very silly as I may have just flushed my whole data world away.

I did a "Restore to factory settings" on my Dell Inspiron 1420 with Vista Home Premium 32. I followed the directions from their website and did a full backup to my external NAS first. I got a "backup completed successfully" message.

I restored the system software successfully from the "D" partition on the internal hard drive, but when I tried to restore my personal files / data I got an "Access is denied (0x80070005)" message. I can "see" the network drive and the folder that the backup was made to on the "My computer" screen. I am unable to open the file, or change any access options to it.

Dell customer support (under warranty) said they couldn't help as the problem was likely third party software (I'm running only Vista and McAfee, that I know of, both of which came with my computer.) and referred me to their for-fee customer service, at which I balked and now I'm here.

Any thoughts on how to get into my backup file? Trying to remain calm...

Thanks in advace!
 

A:Unable to read backup file after restore. Error 0x80070005

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RELEVANCY SCORE 106

Hey guys...

got a problem here...
have a friend who got DOJ virus...and when I attempt to restore/refresh pc...it will go to black screen before I get the chance...when I logon to his account, that's when the black screen pops up and I cant get access to the charms on the right...any suggestions? thanks in advance to all...

A:unable to refresh/restore win 8

Is this a laptop or desktop? If you are restoring to Factory Defaults you would do this before Windows loads so you would not be logging into a user account. Usually by pressing a key or key combination like F11, or Alt + F11 your computer may be different.
Press F8 at bootup and at the advanced boot menu, choose Recovery. You can also try Safe Mode.

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RELEVANCY SCORE 102.4

Due to my Asus 64-bit Laptop with Windows 8.1 running very slow and having often Windows Update Errors, I decided to try System Restore, but it was stuck for hours on "preparing files" so I shut the computer down.  But when I started it up again, the Restore continued for an hour and then restarted. I received the error "unable to restore to system restore point". 
 
I decided to do a Refresh of Drive C. On many tries, I received the error message "The drive where windows is installed is locked, try again". Since this didn't work, I tried restoring to a recent System Image I had on an external drive.  I got the error message "versions of windows don't match...". Then I tried Automatic Repair and got "Automatic Repair couldn't repair your PC". 
I have since used sfc/scannow and in the CBS Log there is an entry many times that says: Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]. 
 
I read somewhere on the net that this might have to do with the Partitions...so I looked at them, and was suprised to see 3 extra partitions of about 300MB each that I had never seen there before...
 
I will include here the logs from Adwcleaner, Junkware removal, Farbars MiniToolbox and Farbars Service Scanner.
 
I would really like to Refresh my computer.  I have no Recovery DVD at my location and want to avoid loss of my personal files.  Please let me know if you can help me to solve this problem.
 ... Read more

A:Unable to Refresh, Restore or Automatic Repair in Windows 8.1

Due to my Asus 64-bit Laptop with Windows 8.1 running very slow and having often Windows Update Errors, I decided to try System Restore, but it was stuck for hours on "preparing files" so I shut the computer down.  But when I started it up again, the Restore continued for an hour and then restarted. I received the error "unable to restore to system restore point". 
 
I decided to do a Refresh of Drive C. On many tries, I received the error message "The drive where windows is installed is locked, try again". Since this didn't work, I tried restoring to a recent System Image I had on an external drive.  I got the error message "versions of windows don't match...". Then I tried Automatic Repair and got "Automatic Repair couldn't repair your PC". 
I have since used sfc/scannow and in the CBS Log there is an entry many times that says: Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]. 
 
I read somewhere on the net that this might have to do with the Partitions...so I looked at them, and was suprised to see 3 extra partitions of about 300MB each that I had never seen there before...
 
I will include here the logs from Adwcleaner, Junkware removal, Farbars MiniToolbox and Farbars Service Scanner.
 
I would really like to Refresh my computer.  I have no Recovery DVD at my location and want to avoid loss of my personal files.  Please let me know if you can help me to solve this problem.
 ... Read more

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RELEVANCY SCORE 102

Hi! I'm hoping someone can help me with this problem... I've been trying to backup my computer to an external drive and I keep getting the error code: 0x8078002A. I've tried numerous times in the past few weeks with no success and the same error code each time. My laptop is a Dell XPS 17 (L702X, Early 2011) with an Intel® Core™ i7-2760QM CPU @ 2.40GHz processor with 8.00 GB of installed memory (RAM). The Windows edition I'm running is Windows 7 Professional. The size of the backup that I'm trying to run is 327.56 GB (and I know there is plenty of space on the external drive to accommodate the backup).The external drive I'm trying to back up the laptop to is a WD (Western Digital) My Book external hard drive that is a 4 TB hard drive. It currently has 1.88 TB free of 3.63 TB according to its properties. I recently performed an "Error-Checking" run with the external hard drive (by clicking on 'Properties' and then the tab that said 'Tools' and then 'Error Checking' and it went through that process and fixed whatever errors it might have found. I had read on some other forum that I should try doing this to see if that would make the backup work, but it still won't work and I'm still getting the same error code.
 
I read on another forum that you could possibly be getting the error code 0x8078002A if you had a virus or malware or some other type of problem.  I'm not sure what else to try or do...  I do run Super Anti-Spyware Free Edition regularly as ... Read more

A:Unable to Backup Laptop and Unable to Remove VSO Downloader Program

Hello there,From this article, it appears to be a bug in Windows Backup.Can you try using a third-party backup utility? Good choices are Macrium Reflect (for imaging) or EaseUS Todo Backup.Since you have a Western Digital drive, it is also possible to use Acronis True Image WD Edition.Let us know how that goes.Regards,Alex

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RELEVANCY SCORE 101.2

About an hour after the automatic installation of Windows Update KB2919442 (Windows 8.1) on April 1, I began to get Event 55 errors showing up in Event Viewer (screenshot attached). I tried to go back to the System Restore point before the update, but the restore failed. I ran sfc /scannow and it found corrupted files but could not fix them. I ran Dism /Online /Cleanup-Image /RestoreHealth and it found and fixed corruptions. I then ran sfc /scannow and it found and fixed corrupted files.

And the same error message recurred in Event Viewer about an hour later. I ran a full Windows Defender scan and Malwarebytes (free version) scan and nothing was found. Chkdsk is OK. I then tried to go back to several different System Restore points at boot, logged in as the BIA, and all attempts to restore failed. I then tried to run sfc /scannow from the command prompt at boot, but got the message "an error repair is pending". I let Windows load, waited a while, rebooted, and tried the command prompt at boot again, and got the same message about a pending repair. When I run sfc /scannow from within Windows, it says everything is healthy. I chatted with Microsoft support, and they said Event Viewer sometimes gives false alarms. My PC seems to be fine if I ignore the facts that I'm getting Ntfs error messages every couple of hours, System Restore doesn't work, and I can't use command prompt at boot...

Am I looking at spending tomorrow doing a clean reinstall, or is ther... Read more

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RELEVANCY SCORE 100.8

Anybody, help! Quite desperate as this is affecting my work.

Sometime ago, I installed AGV as there seemed to be lil bugs in my comp that Norton could not get. AGV managed to detect and delete these bugs, but not all problems were solved. Norton's subscription was up and I was still quite peeved about Norton's inability to help...so I uninstalled it. Since then, there were more problems...

1) I'm unable to run help from Start...or msconfig from Start/Run or system restore. The error message is that it can't find the file. Even when I go to explorer to double-click the file directly, it still won't run.

2) I'm unable to open ANY file with MS word or powerpoint. It would say that the file is unavailable. It would also prompt me to replace existing normal.dot file. I'm unable to do the detect and repair, it would say error 1706...I do not have the installation CD with me anymore!

3) I'm unable to run any online virus scan (Trend, Panda...) even after I made changes to the security settings to allow for ActiveX.

4) I'm tried to reinstall Norton, but it can't run. It says 'CFGWIZ.EXE - Unable to locate component. . . . cctrust.dll was not found.'

I do run Spybot, Adaware, AGV, Winaso regularly.

Please help...thanks!

-Michelle-
I have made a scan and included logs from HijackThis and Silent Runners...

Logfile of HijackThis v1.99.1
Scan saved at 1:16:25 PM, on 7/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
... Read more

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RELEVANCY SCORE 100.4

I just recently installed the Windows 8.1 update earlier today. Immediately after the required restart, my computer has not been working properly. As soon as I log on, the desktop flashes back and forth from the desktop picture to the color of the menu background. It flashes back and forth pretty quickly and while this is happeneing I can't perform any functions. When I try clicking on the internet or anything else it is nonresponsive. I tried doing a system restore but after my computer restarted it said the restore was unsuccessful. I tried it again, as well as trying it from a different restore point but neither would work. I then attempted to restart my computer in safe mode but immediately got a pop up saying: "The instruction at 0x35f7649c referenced memory at 0x35f7649c. The memory could not be rewritten. Click OK to terminate the program." After clicking OK, the popup immediately came back and neither clicking OK or pressing the X in the upper right would make it go away and it would just immediatley pop back up and I could not click on anything else while it was up. Also while in safe mode, my desktop shortcuts and desktop picture were again flashing. I'm concerned I have a virus but not exactly sure how I got it or how to fix it. I have Webroot installed and it alerted me to a potential virus a couple days ago but when I tried to fix it, it said something about my product key expiring it and since it wasn't causing my any problems I ignored it. I also have... Read more

A:Flashing desktop, unable to restore, unable to safe mode

Sounds like incorrect Video driver installed.

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RELEVANCY SCORE 100

I have had windows 7 on my computer for about 3 weeks now and everything was working correctly. Now all of a sudden I cannot boot my computer up. I get a windows error recovery screen that says windows failed to start. I can either launch setup repair or start windows normally. When I run the launch setup repair option it is unable to fully launch the setup repair and results in a bsod. When i try to start windows normally it will flash a bsod and restart and go back to the windows error recovery screen. Ive been able to use my computer fine and i have not installed anything recently that would cause this problem. However, I am running a lot of vista drivers because there are no windows 7 drivers for a lot of my software. Ive tried pressing f8 so i can go into advanced settings and either running my computer in safe mode or launching the Windows last known good configuration screen but i am not able to even able to do that, pressing f8 only takes me to the windows error recovery screen. Im not sure what i can do, please help.
 

A:HELP!!!! unable to boot/windows error recovery screen/bsod

Hmm... Don't think there's anything to do on that one. You're totally stuck. You maight just aswell reformat. You should maybe consider, whether it's smartest to install vista or 7. If all your stuff is for vista, staying with that maight be the smart thing to to. Did you run the programs in compability mode?
 

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RELEVANCY SCORE 97.2

Hi all,
I have recently had to reinstall vista on my laptop but I have a problem reinstalling all of my files to their original location from an external hard drive. I used the vista backup and restore centre feature to backup the files, but I can't restore the files using the restore feature. the files are definitely on the external hard drive at different backup dates but I keep getting a message that the backup files can't be found-check your hardware configuration or restore from a different backup (0x8100001A). can anyone help please as nothing seems to be working although to my own admission I'm not very good with computers. why can't Microsoft make things easy for people like me. what could be simpler than a backup button to back up files and a restore button to restore them.

despairingly

BRO

A:Unable to restore files from backup

Hello BRO,
Take a look at this item, it may help.

Error message when you use the Restore Files option to restore a backup file on a Windows Vista-based computer: "The restore did not finish successfully. Error code: 0x8100001A"

Good luck and post your results.

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RELEVANCY SCORE 97.2

I installed a new hard drive and reloaded Windows XP Home edition from original disk. I then added the Windows XP backup feature to the install. The pc runs fine, reboots, etc. until I try to restore the files from the Windows XP backup that I made of the old hard drive. The Windows restore functions completes, but when it restarts I get the blue screen with the following message:

Process1_Initialization_Failed Stop: 0x0000006B (0xC000007A, 0x00000008, 0x00000000, 0x00000000)

The Roxio GoBack was not installed on the pc. The original backup was made with Windows XP SP2. Any suggestions appreciated.

Thanks.

A:Unable to reboot XP after restore from backup

When restoring the original OS you have to get the updates to get it to the service pack of the last backup. I had the same problem because I was loading SP1 then trying to restore an SP2 backup.

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RELEVANCY SCORE 97.2

Dear Dell,
I am trying to create recovery discs from "Dell backup and Recovery application" however when i was asked to insert the second DVD,the optical drive keeps rejecting the DVD. The application will not continue to burn the second DVD and appears to be frozen. I tyied with different brands/makers of DVD and also -/+ R. Unfortunately .Issue remains. I was able to find this article   593906  Published on 2013-01-21  ( relative link http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=593906&doclang=en&l=en&s=dhs   ). Although i have done the updates ,i am still not able to create recovery discs !!   Current Issue:  after inserting the  3rd Disc application gives the following message "Dbr.exe -No disc found" and stays there and rejects the DVD.  I spoke with Dell's Greek Support team. I was told that warranty does not cover sw support even if my unit is less than a week old. Furthermore i was informed that although "Dell backup and recovery" application says DELL is not actually a Dell product thus they can't support it. They suggested my to use windows 7 file recovery instead (which needs at least 8 DVDs !). As you can understand this is a workaround and not a Solution.
I hope that someone from Dell is going to look into it and revert with a specific answer and permanent solution.   (Model  : inspiron 15  3521)&... Read more

A:Dell Backup and Recovery is Unable to Create a Recovery DVD on Windows 8

Hi ylikonomos,
You can try to uninstall and re-install Dell Backup and Recovery Manager and Dell Support Center. Follow these steps: 

Press Windows+ 'X' key on the keyboard.
Select 'Programs and Features' from the context menu that appears on the left bottom corner.

 

Uninstall Dell Backup and Recovery Manager and Dell Support Center from the application list.

Hereafter, check the BIOS version installed on the laptop. Press Windows + 'R' key, type msinfo32 and press Enter.   Locate the BIOS version. If it is A04, the BIOS update is not required. If not, update BIOS. Before flashing the BIOS please check the following:* No external devices (printer, USB drive, SD card, DVD) should be connected.* All other programs should be closed and documents saved.* The AC adapter and battery should be connected during this process. The battery should be 10% or more than 10% charged.  
Here is the link for BIOS update: http://dell.to/VBwSAh. The laptop will reboot after this update. Visit this link: http://dell.to/VBz1fr and click Dell Support Center. Download and install the application. Once done, visit this link: http://bit.ly/UUjIs0 and install Dell Backup and Recovery Manager. Reboot the computer and check if you are able to create the recovery media.
Please try these steps and share the status.

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RELEVANCY SCORE 96.4

Hi all,
my Latitude E6540 refused to boot this morning and all automatic repair options failed. No sweat I thought and installed a Windows System Image created about a month ago. Now I proceeded to restore the missing data using DBR - I'm doing automatic daily backups - only to find out that this software apparently requires a system backup to work. The problem is that after the last update, DBR refused to accept my Toshiba usb hard drive for system backups, stating that this media device could not be used for system backups - that's why I created a Windows System Image. Nowhere does it state that DBR does not backup data at all if a different software is used for system backups. It seems to me that this is a pretty sh.... piece of software (I bought the premium version). I have learned it the hard way. From now on I will not rely anymore on Dell software for backups. Just thought I'd let everybody know.

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RELEVANCY SCORE 96

Hi..

My HDD died a couple of days ago and I received a new HDD from my laptop's manufacturer (Dell - Laptop 3568 Vostro). Fortunately I made a system image before the HDD failed (just after installing windows and drivers- the other backup i tried to make after HDD failure didn't work).

I tried using system rescue disk and the advance bootup option with image restore functionality but it seems none of the option is working as these utilities are not able to locate my system image that i stored on my external Western Digital HDD. I also tried to Google this problem but couldn't find any satisfactory answer.

As for system image backup i have a default folder named "Windows Image Backup" that windows created when i initially created the image. Had i missed something while creating the image backup?? Is this not the correct folder or the method to make system images?? Why windows is not able to detect the image?? Is there any third party software that i can use??

Pleasee help...
Thanks in advance to all..
 

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RELEVANCY SCORE 96

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A4-3300 APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 2
RAM: 3575 Mb
Graphics Card: AMD Radeon HD 6410D, 512 Mb
Hard Drives: C: Total - 466936 MB, Free - 259482 MB; D: Total - 305242 MB, Free - 137596 MB;
Motherboard: Foxconn, A75M
Antivirus: Kaspersky Internet Security, Updated and Enabled

I recently did a Clean install of WIN 7 from scratch (after reloading the manufacturers settings), download Microsoft Updates and Kaspersky 2013.

However I am unable to restore from my backup Drive (D), Win accepts the command and identifies the File/s to be restored, yet on completion the files do not appear to have been restored after a restart.

Am I missing something other than knowhow

Regards
 

A:Unable to restore backup to NEW Win7 system

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RELEVANCY SCORE 96

I recently purchased a laptop (pre-loaded with MS Money 2005) to take on trips to record expenses. I had been runnig MS Money 2003 on my desktop. I was able to create a backup file from the desktop to a Travel drive, which I then used to Reastore a backup on the laptop. So far, no problems. But, after the trip, when I backedup my Ms money from the laptop to the travel drive and tried to restore the new, larger file to my desktop, I kept getting all kinds of error messages. Thinking that perhaps the problem was lack of downward compatability (from laptop 2005 to desktop2003), I upgraded the desktop to Money 2006-but the Backup still fails!!.
Why does the transfer only seem to work in one direction? I need to be able to update my expenses from laptop to desktop!
 

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RELEVANCY SCORE 96

On reintaling the os with CD  a Backup was taken to a pen drive. The file is as Backup_2016-04-28 1937335  . Inside this file you dont get a Recovery.exe file.   My hard disk has been completly fomatted and OS windows -8 has been install to factory setting. I need my personnel files to be restored from the Backup file which is  approximately 47 GB in size.Please help on this matter.Thanks.. Webster

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RELEVANCY SCORE 96

Hi
When a friend of mine upgraded to a new laptop he kindly gave me his desk top PC after first removing all of his personal data. The PC has Windows Vista Ultimate installed as the operating system.
Recently I thought it was about time to backup all the files/folders that I have now accumulated  on the hard drive. However,when I went to use the backup feature in the Backup & Restore Centre I received the following error:
 
      "The backup did not complete successfully.
      A shadow copy could not be created for the following reason
              Catastrophic Failure 0x8000FFF"
 
I have tried the backup feature a number of times but always with the same result.
 
Before attempting any solutions I tried to create a restore point using the System Restore feature.However, this too has been unsuccessful as I keep getting the following error
 
     "The restore point could not be created for the following reason:
            Catastrophic Failure 0x8000FFF
      Please try again"
 
So far all I have done is run Check Disc [twice] with the message "Volume is clean" displayed on both occassions as well as the System File Checker [twice] with the message "Windows Resource Protection did not find any integrity violati... Read more

A:Unable to use Windows Backup or System Restore

Well, you've done the suggested fix for that problem. There are several free programs you can try for backing up....imaging the hdd....cloning the hdd.
 
I use Seagate's DiscWizard for creating images of my entire HDD. It is actually a customized Acronis program. I think the Vista backup program is a customized
stripped down version of Acronis, too. I know Windows 7 is.
DiscWizard | Seagate
Seagate DiscWizard User's Guide - dw_ug.en.14382.pdf

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RELEVANCY SCORE 96

Hello everyone. I just migrated over from the Seven Forums where I've gone for assistance since Win7 came out. That old computer's power supply finally lost its smoke this week. I have a new HP Pavillion desktop PC and have already done something stupid. Don't scold me, I'll never do it again, but too late for this time

I downloaded Ccleaner today and while tinkering, I "Fixed" a few registry problems . It is unable to access the registry to restore using the Merge option in the context menu. I tried typing in the whole path to the file at the CMD prompt with the same results. Any suggestions?
Thanks,
Rusty

A:Unable to restore cCleaner registry backup

the general rule is never to use registry cleaners as you obviously know but the one on CCleaner is generally regarded as prety safe its a very good piece of software what issues are you having? I find it odd CCleaner has screwed up your pc

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RELEVANCY SCORE 96

Hi,

I would like to do a back up of my computer's files and folders but I am experiencing great difficulty. Any help would be greatly appreciated. I'm using Vista 64-bit.

Here's what I've done.

1) I click on "Back Up and Restore Center" in the Control Panel
2) I click Back Up Files. I then get a pop up message that says "Windows needs your permission to continue". I click OK.
3) "Where do you want to save your backup?" (I don't own an external hard drive so I'd like to back up to DVD-RW). The only options available is "DVD-RW Drive (D.
4) "Which disk do you want to include on the backup?" The only option available is "(C System". Its box is already checked by default. It's grey and I can't uncheck it.
5) I click the 'Next' button and received this error message: "The disk C: has errors. Windows has detected file system corruption on C: You must check the disk for errors before it can be restored." In this same message I'm given 2 options, one of which is already checked by default: 1) Automatically fix file system errors (checked box); 2) Scan for and attempt recovery of bad sectors (unchecked box).

I leave the second box unchecked and leave the first box checked. I click the "Start" button in the message and then receive another message saying "Windows cannot check the disk while it's in use. Do you want to check for hard disk err... Read more

A:Unable to use Backup and Restore Center properly

You may have to run chkdsk from the Vista recovery environment command prompt.

http://www.bleepingcomputer.com/tutorials/tutorial147.html

Once at the command prompt type the following command and hit enter. Be patient it may take some time to finish, do not interrupt the process.

chkdsk /r C:

spaces between k and / r and C
 

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RELEVANCY SCORE 96

When I try to start my laptop the 'Acer' logo flashes with 'press f2 to enter setup, f12 to change boot device, then to a black screen with a flashing cursor but unable to type, then screen turns off and it just repeats over and over. I'm unable to start in safe mode. I don't have the original Windows disc and no access to another computer, at this stage. I have a wireless keyboard and when I plug in the dongle am able to use it. 
 
If I press f2 then I'm able to access 'Phoenix Securecore Tiano Setup' with tabs for Information, Main, Security, Boot and Exit.
 
Before the laptop refused to start it was having an error about not being able to write to drive. I ran two programs, one anti malware and the other I think was Glary. I was able to start both in normal and safe mode at this stage.
 
Anyone have any ideas how to fix this? Dumbed down advice would be great! 
 
Acer Aspire 4752
Windows 7
Intel Core i3-2350m cpu @ 2.30ghz
 

A:Windows 7 Acer laptop unable to boot, unable to use safemode

It sounds like your HDD is broken.
 
Sorry, it really sounds that way.
 
Ultimate Boot CD has a range of tools that will help you confirm this. (look in the HDD Diagnosis section on the list)
 
Burn the disk and boot it, run the tool you choose...

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RELEVANCY SCORE 95.6

My laptop screen froze and was unable to boot, so I ran the recovery from the Acer recovery boot up...However, after the cleanup of the drive and Windows 10 installation, the configuration screen comes up asking for time zone and keyboard languageOnce timezone and language are selected, it gives the option for express settings. But, when I click on express settings, the laptop reboots and again asks to enter timezone and keyblard language.This happens over and over again.I am unable to complete the Windows 10 configuration and start.Please advise what should be done.

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RELEVANCY SCORE 95.2

I created a recovery usb for windows 8 long time back. Later I upgraded pre-installed windows 8 to windows 10. I was trying to recover my system by running the windows 8 reocvery usb which worked fine until a message appeared incomplete restoration and asked to insert a recovery disk. When I inserted the disk it didnt work and restoration halted. First time when I tried a blue screen appeared with please wait message but didnt proceed from that screen for hours. Hence, I tried again but each time I am getting this message; Incomplete Restoration. I had to install an unregistered version of windows 10 pro, need help to restore my laptop to factory setting. Couldnt find another recovery drive to download or how to fix this problem.

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RELEVANCY SCORE 95.2

  Hi I own a ThinkPad T540p with win 7 pro. I once reinstall with the CD set showed in the picture and back then I had all the original partitions. Recently I had to get rid of all the partitions. Now imI trying to reinstall from the CDs and at some point everytime I ran into the error showing in the picture.  Can anyone help thank you

A:Unable to restore from CDs Rescue and recovery win 7

Was the disk wiped before you started?  Are you trying to restore with secure boot on in BIOS?  Is CSM loaded (in BIOS)?  UEFI or Legacy first?

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RELEVANCY SCORE 95.2

When attempting backup operations, I receive the following error message:

The shadow copy provider had an unexpected error while trying to process the specified operation. (0x8004230F)

I ran sfc /scannow, with the following message:

Found corrupt files but could not repair them.

Looking through the CBS.log, the file "settings.ini" is identified as not being repaired, and there seems to have been a lot of other activity in the scan.

How do I make repairs?

A:Unable to do system or hard drive backup/restore

Hello, MildBill.

What antivirus (if any) do you have installed on your machine? I have run into problems with using System Restore with a couple of programs. They seemed to lock the necessary files.

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RELEVANCY SCORE 95.2

I have an hp desktop running windows 7 home premium. recently I attempted to upgrade to windows 10 but something failed. I was forced to create backup cd's by the recovery manager (12 in total) AND run the restore cd provided by hp to repair my workstation.  I have read numerous articles and forums that suggest booting from recovery cd 1 and also from recovery cd 12 ...that hasnt worked. The recovery manager application does appear in the recovery folder saved on disk 1 and also a configuration file, but when i click on recovery manager, the spinning pointer sits there (like its working the request) but after an hour or so , does nothing, goes right back to idle.  I understand that 7-zip unzips wim. files if you want to go the long route of opening all 130 saved files and manually extracting each backed-up portion of my workstation but would really prefer to have the recovery software restore my files.  what do i  do??? can i get a functioning recovery manager, or is there another type of software out there that recognizes wim's and will restore my files for me.-William

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RELEVANCY SCORE 94

I ran an Image back up of my C: drive (using Windows 7 & an external usb drive) after getting warning messages that the Hard Disk was failing and to back up the drive.  I got a replacement 500 GB internal drive to restore the Image to and got as far as the Windows Login Screen after the Image Restore was complete and then automatically rebooted.  I typed my password in under my profile BUT, it was not accepted/ recognized... (I can't remember the exact wording) There are 2 profiles that come up, at that point, (just before going into Windows)...Mine, and my g-friends, whom, for whatever reason, WAS able to login to her profile  ...
 
Can anyone tell me how to bypass or fix this?
Any help would be greatly appreciated.
Thanks.
 
I have an Acer Aspire 5750-6414, 500 GB, Serial ATA, and running  Windows7.

A:Unable to login 2 Windows after backup and Image restore of drive

It's possible that because the hard drive was failing, your profile was corrupted and restoring the image still resulted in a corrupted profile. Try the following.
 
If you gf's account is admin then log into her account and change/clear the password of your account in "User Accounts" of control panel.
 

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RELEVANCY SCORE 94

Hello,

I think may be this topic already discussed here. Sorry if it is already discussed.

My issue is that I have a siemens pc with some important software in it. But due to breakdown of the motherboard i unable to use the software which is in hard disk.

I try to use the hard disk in another pc of different manufacturer of motherboard. But i am unable to do that because of driver issue, I have a backup image using Norton Ghost on another hard disk but still unable to boot the pc, is this related to driver issue?

Is there any way to boot up my pc with the image?

The software i mentioned have to be installed by the manufacturer itself and it cost me a lot of thousand dollars!

Please Help me! I really appreciate if some body guide me.

Thanks and Regards.

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RELEVANCY SCORE 94

I made a System Image to an external USB drive months ago and had a system crash.
I replaced the HD's and attempted a System Image Recovery by booting up using the System Recovery Disk I made and having the external USB drive connected.
When the System Image Recovery tries to scan for backup images it can not find them. I can browse the USB drive using the DOS prompt and the system sees the image backup files.
So I did a clean install on the system and attempted recovering the system image back again.
Still could not recover.
I then did a test System Image to the USB drive successfully and then attempted to recover, system can not find the backup files, but I do see the backup files in the \WindowsImageBackup folder on the USB drive.

A:Backup & Restore - Unable to Find Previous System Image

Just to confirm your test image after a clean install was made successfully to an external USB HDD called say G:
In G:\ you have a folder called WindowsImageBackup

Are you using Backup & Restore from the >Recover system settings or your computer>advanced recovery methods>Use a system image you created earlier>skip backup.......etc.

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RELEVANCY SCORE 94

Good Afternoon, I have been having a bit of difficulty with restoring a Windows System Image backup from my external Hard Drive. While it wrote to the hard drive fine, the windows doesn't seem like it wants to detect it in order to restore. So far I have tried using another External Hard drive and an extra Internal Hard Drive by copying the WindowsImageBackup folder (and it's contents), however it still doesn't seem to want to say it has found a backup. I've tried scouring the internet with not much luck.

The .vhdx files mount fine in disk management so I am not worried about losing the files, however I would much prefer to actually restore the system image in full to the main hard drive. I've thought about trying to restore it from the vhdx directly, however I haven't had much luck with information on that either.
So to sum it up, I have a Windows System Image that doesn't detect, but has perfectly fine vhdx files.
Other information:
My system has 4 Internal hard drives although only my windows installation drive is backed up and I have 1 internal drive to mess around with for internal connections if needed

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RELEVANCY SCORE 94

This has been quite an odissey so far and I really need help.

I have an ASUS N51Vf on which I just changed a defective hard drive with a new one, same size and specs as the old.

After a clean windows 7 install all was working fine. I created a System Restore Point. No errors reported, restore point created.

I then tried to restore all my data and settings with a back up I had on a external hard drive.
This back up has been made with LaCie Genie Back up Assistant, a program with decent review online.

After having finished to restore the back up, I was asked to restart windows, which I did.

Windows restarted but then it failed to log in giving an error (which appears to be quite common googling it). A window pop up saying
"Interactive logon process initialization has failed. Please consult the
event log for more details."
If you say ok the windows keeps appearing again and again.

There was no way to access windows whatever mode (safe, normal and all the other boot option appearing when pressing f8) I choosed. Startup repair was as well ineffective (since there was no problem in the startup process itself.)

People online reported the only way to fix this was to check the event log files on another computer. So I installed Ubuntu on the unallocated space I left when installing win 7, I copied the logs files, I went through all the errors in the event viewer of another computer, particularly those in application.evtx, I copied safe version of winlogon.exe logonUI.... Read more

A:Unable to restore, unable to login

  
Quote: Originally Posted by Plex710


This has been quite an odissey so far and I really need help.

I have an ASUS N51Vf on which I just changed a defective hard drive with a new one, same size and specs as the old.

After a clean windows 7 install all was working fine. I created a System Restore Point. No errors reported, restore point created.

I then tried to restore all my data and settings with a back up I had on a external hard drive.
This back up has been made with LaCie Genie Back up Assistant, a program with decent review online.

After having finished to restore the back up, I was asked to restart windows, which I did.

Windows restarted but then it failed to log in giving an error (which appears to be quite common googling it). A window pop up saying
"Interactive logon process initialization has failed. Please consult the
event log for more details."
If you say ok the windows keeps appearing again and again.

There was no way to access windows whatever mode (safe, normal and all the other boot option appearing when pressing f8) I choosed. Startup repair was as well ineffective (since there was no problem in the startup process itself.)

People online reported the only way to fix this was to check the event log files on another computer. So I installed Ubuntu on the unallocated space I left when installing win 7, I copied the logs files, I went through all the errors in the event viewer of another computer, particularly ... Read more

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RELEVANCY SCORE 92.4

I have an XPS 8700 desktop all stock bought a little over a year ago. Last night I turned it off when I went to bed. Today I turned it on and it will not go past the first dell loading screen. It freezes and I'm unable to press any buttons (F2, F12 etc) I put it a different hard drive to see if that was the problem but it still continued. HELP PLEASE??

A:Dell XPS 8700 Desktop, Freezes at dell loading screen unable to boot up.

Hi Mattmazz
Thanks for writing to us. 
Please disconnect all the connectors and then hold down the power button for 15 secs, now remove the memory modules and put them back one by one and observe for any changes. 
If possible please try another set of memory modules. If there is a separate graphics card, remove that as well and try the onboard. 
Regards

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RELEVANCY SCORE 92

My Windows 7 laptop dell home premium, I tried to install Windows 10 and it failed. It got stuck during the installation after I restarted it, the installation won't continue it will be stuck in the loading screen. I don't know how to fix this problem. I don't have a recovery disk for it. Please help.

A:No recovery disk unable to restore back to factory settings.

Power down and then power up and press [F12] and run the preboot diagnostics.
http://dellwindowsreinstallationguide.com/f12-preboot-diagnostics/
Then follow the instructions here to recovery your data onto an external hard drive:
http://dellwindowsreinstallationguide.com/data-recovery-using-fedora/
If the diagnostics pass, follow the instructions here to Download a Windows 10 TH2 .iso and clean install:
http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/
https://www.youtube.com/playlist?list=PL1RkaknDn7v-Ucth4gt0U3BHVSY7oNkWr

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RELEVANCY SCORE 91.2

hey, i have a acer aspire 5745G . 4 gb ram and 500 gb hdd.
my windows 7 home premium edition had crashed and was unable to boot. plus my whole hard disk was FOrmatted .."including the windows recovery partition."..

i have made the recovery cds and i am desperatly trying to boot from the cds but when i insert the recovery cd nothing opens..i.e. it is not booting. i have checked the boot order and everythng else.. somehow not able to install windows. my harddsk has no O.S. now..
plese help me i need to start y laptop.. what do i do ..why isnt my recovery disk booting(it used to boot esrlier)..
is it because the recovery partition was erased..??
plese help..is there anyway i can install windows home premium.i cant buy one more.

A:unable to boot via recovery .!

Just for verification, your BIOS does have the CD/DVD optical drive set as first boot? I believe on an Acer you have to click the F2 key at startup until the BIOS setup menu appears. Using the left/right arrow keys select the Boot option > enter. Use the up/down arrow keys to select the CD/DVD optical drive. Then use the F6 key (it might be a different key depending on how old your Acer is) to move the optical drive to the top of the list. Then I think you press the F10 key to save the BIOS boot order changes.

Other possibility is the recovery CDs became damaged in some way and just aren't working now. If you have bad recovery CDs and need an official Windows 7 installer, you should be able to get it from here:

Official Windows 7 SP1 ISO from Digital River ? My Digital Life

Download the ISO file to your desktop and then burn it to a blank DVD. You'll have to use the COA on your Acer when it comes time to validate the new install.

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RELEVANCY SCORE 90.8

hello there'i have laptop hp pavilion 15notebook pc esx038, when i baught it had already installed windows 8 on it , after some time i updated it to windows 10 and when i updated it to windows 10 my wifi stopped working ,then again i wanted to revert it back to windows 8 , so i formated my hard drive and tried to install windows 8, but every time it gives some error, then i changed boot setting to legacy boot,and then i was able to install windows, now the problem is , when i turn it back to secure boot , windows is not running, i want to run my laptop on secure boot. can anyone help me with this.Spoiler (Highlight to read)  

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RELEVANCY SCORE 90.4

Cannot get it to work using F12.   Still boots up into Windows.    Cannot get logged in at all.   Trying to reset back to factory.    Did not want to have to return the brand new system.   suggestions?

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RELEVANCY SCORE 90.4

I am currently using a Compaq with Windows XP and Service Pack 2. I was using my computer this morning with no problems, when I came across a malicious site that installed a program known as Antimalware doctor. Recognizing this as a virus, I figured a System Restore would be the easiest way to rid my system of the malware. I did a System Restore, picking a date that was two days previous. When my computer restarted in order to perform the system restore it could not boot. Now I am unable to boot my computer, even in safe mode. I'm stumped as to why it would do this - any help is greatly appreciated.

A:I did a System Restore...now I am unable to boot

Viruses and Malware install them selves in System Restore so that will not get rid of the malware. Head over to the Security Section of this forum and post there for more help.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

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RELEVANCY SCORE 90.4

Hi all! My first post here!

Anyways, I'd like to ask about my windows backup. Everytime I've tried to create a restore point, I keep getting a windows saying "An error was detected in the VSS". The error number that keeps coming up is 0x80042318. I've checked that VSSVC.EXE is running in task manager, and both MS Software Shadow Copy and Provider
Volume Shadow Copy are running are enabled in services. Any help would be greatly appreciated! Thanks in advance.

A:Unable to use windows backup. VSS error?

Hello Pedro, and welcome to Seven Forums.


This may be able to help with this error:Boot into Safe Mode without networking.
Open a elevated command prompt.
Type net stop winmgmt and hit Enter. This will stop the Windows Management Instrumentation Service.
In Windows Explorer, go to C:\Windows\System32\wbem and rename the Repository folder to Repositoryold.
Restart the computer to normal mode (not Safe Mode).
Open a elevated command prompt.
Type net stop winmgmt and hit Enter.
Type winmgmt /resetRepository and hit Enter.
Restart the computer to normal mode (not Safe Mode).
Hoper this helps,
Shawn

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RELEVANCY SCORE 90.4

hey, i have a acer aspire 5745G . 4 gb ram and 500 gb hdd.
my windows 7 home premium edition had crashed and was unable to boot. plus my whole hard disk was FOrmatted .."including the windows recovery partition."..

i have made the recovery cds and i am desperatly trying to boot from the cds but when i insert the recovery cd nothing opens..i.e. it is not booting. i have checked the boot order and everythng else.. somehow not able to install windows. my harddsk has no O.S. now..
plese help me i need to start y laptop.. what do i do ..why isnt my recovery disk booting(it used to boot esrlier)..
is it because the recovery partition was erased..??
plese help..is there anyway i can install windows home premium.i cant buy one more.

A:Unable to boot windows 7 via recovery .please help!

Hi,

There is a way to get around this, but you should try the recovery disc option first. A few things to check:

1. Double-check that the DVD drive is first in the BIOS boot order
2. Try booting from different disks - how many do you have?

Regards,
Golden

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RELEVANCY SCORE 90.4

I am currently unable to boot to the recovery partition to restore my computer to factory installation, but the Recovery partition that was around 13 gb is still there and has files on it and i did not touch them, but still i cant use F11 to boot to recovery. Any help ?

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RELEVANCY SCORE 90.4

Hi guys, I'm having troubling booting my laptop after attemping to format using OKR.I'm wondering if you guys can help me out..For your information, my lenovo y510p is 1TB + 8gb ssd (hybrid). It doesn't have m2 ssd card. It only has one 2.5" hdd.  So here's what happened: 1. I tried formatting windows using OKR because i noticed that my disk usage is 100% recently although im not running anything on my labtop. 2. After OKR recovery process,  my laptop gets stuck at the lenovo loading screen (the computer will just stay at that screen forever). It won't boot. 3. After turning it on/off a couple times, it gave me blue screen of death with the error code 0xc0000001.Up this point I thought the cause of the problem was fauly hdd. 4. I tried clicking the novo button to try system recovery. After attempting recovery, the messsage told me me "OneKeyRecovery partition has damaged, so do not launch the main applications."  I dont know how to fix this issue. At this point, I am thinking about just buying a 2.5" SSD and windows 10 with retail key, and fresh install windows on the new ssd. Will this cause any trouble? (ex. do I need to twick the bios setting in order to do this?)  Are there any cons to fresh installing retail windows on new ssd? Please help. Thank you.  

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RELEVANCY SCORE 90.4

Hey all, I'm not very tech-savvy so I'll try and explain everything as best as I can.

Recently, my computer has been BSOD due to some system files not working, so I realized that I need to use recovery console in order to fix it. Since I don't have a CD Rom drive on this computer, I made a bootable USB with recovery console on it. However, when I go to boot this USB Drive, it tells me "an operating system wasn't found. Try disconnecting any drives that don't contain an operating system." BIOS shows the USB Drive as a Hard Drive, rather than a removable device, and so I have to boot it up as such.

Can anyone help me out with getting recovery console to run so I can fix this computer? Any help would be greatly appreciated!
 

A:Unable to boot recovery console from USB!

That may happen when you are trying to find 64/32bit OS with 32/64bit recovery media.
USB 3.0 sticks on 2.0 ports also may act funny sometimes.
 

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RELEVANCY SCORE 90.4

Hello. Running HP win xp home media edition sp3, 2g ram. Infected with odb.exe and svc.exe yesterday and unable to boot into safe mode. Ran hijack this, malwarebytes and spybot with system restore off, removed all bad guys, still unable to boot into safe mode to really remove malware, drivers stop at Mup.dll. Went to msconfig after regular boot and changed boot.ini to safemode and restarted (big mistake) now cannot boot from hd. The boot up freezes at a point where the monitor is on but very dim. So booted from xp install disk used recovery to boot to windows. Tried chkdsk, fixboot. No joy. I think my msconfig needs to be returned to regular boot, but I don't know how to do this with dos commands in recovery. And not sure how to get to safe mode so that I can use malware removal tools. Don't need help with the malware tools, just need to get booted up. I appreciate any help.
Thanks.

A:XP Recovery msconfig unable to boot at all

Read Do Not Attempt.., etc. at http://www.malwareremoval.com/tutorials/safemodeboot.php.As for editing the boot.ini...I had an example of how this is done from the Recovery Console, but I don't seem able to find it.Rather than try what I think might work...I suggest waiting for someone more knowledgeable about this to post.Louis

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RELEVANCY SCORE 90.4

During the holidays my laptop started to slow down in its performance. I backed up all my files and decided to recover my laptop to its initial status with OKR from within Windows as I already did in the past. After OKR finished its job (took around 1 hour) and the laptop started to boot I got a black screen saying: "EFI network 0 for IPv4 boot failed" (fig.1)  and after hitting OK another one saying "EFI network 0 for IPv6 boot failed" (fig.2). Then the laptop get back into OKR menu (fig.3) and offered me to restore again from initial backup or restore from user's backup (not possible) so I ran the OKR once more thought it would fix the problem with booting. It didn't make any difference and the laptop is still stuck in loop, not able to boot normally.
I do not think HDD is the problem, the BIOS is detecting two HDDs (fig.3). I even tried to change BIOS settings to boot only in legacy mode but that doesn't work too.
I am able to use the NOVO BUTON to get into NOVO MENU so I could get into safe mode where I got the copy error message about not having enough space on the X: partition (fig.4) , where some file called wsvd.sys should be copied. I can then browse through file explorer and see that the X partition does not have enough space (fig.5) and it has only few megabytes. I am not able to run any software in the safe mode as it get stuck in the error message and doesn't allow me to skip copying of the file.
I didn'... Read more

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RELEVANCY SCORE 90.4

Hey Everyone--

My first post here, so hope I follow protocol well enough! Working on a client's PC here, and could use a little help or suggestion. The machine in question is an HP Pavilion a1630n, and has a D: partition for Recovery. Currently I am unable to get it to boot from that partition using F11 to do a complete reinstall of Vista. When I try F11, I get BOOTMGR is missing. Here's what led up to this:

- PC would not boot and kept dropping into Vista Recovery Manager, which was unable to repair the startup problem

- I was going to pull the drive, backup the user data off onto another disk, then do a clean restore of Vista (which was an available option for recovery)

- Somehow when trying to back out of everything and shut down, I hit Yes at a prompt where I meant to hit No (or vice versa), and the Recovery Manager started to erase the C: partition (nice how it didn't pop up a dialog for me to confirm). I immediately held down the power button to make it stop, but it was too late-- the C: drive was empty

- From the user data standpoint, this wasn't a huge deal-- the main utility of this machine is Webmail and Web. So we elected not to worry about trying to unerase files and just install a fresh, working copy of Windows

However, now I cannot seem to make any progress toward reinstalling Vista from the recovery partition (naturally, if the client ever had any restore discs, she cannot find them now). Despite the D: Recovery partition still being intact, ... Read more

A:Unable to boot to Recovery Partition

Hope this helps Fred,

Bootmgr is missing

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