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thinkpad yoga 370 - poor performance when charging via USB-C

Q: thinkpad yoga 370 - poor performance when charging via USB-C

Hello, I am experiencing a problem with my yoga 370 When plugged to lenovo docking station on usb-C, it work fine however, when pluged to an USB-C power adapter (45W), or an external battery (USB-C - 45W as well), il says it is charging, however : - it is not (or very slowly) - I am experiencing significant performance drop (laptop using only 10% of CPU power , opening windows setting menu takes more than 10 seconds !) I just cannot understand why this is happening, USB-C is supposed to be pretty standard, isn't it ? AND I found that : - lenovo chargers are clunky, having a smaller USB-C (apple like) one would be much better - having a spare battery is a must for long flights, ... Any ways to solve this issues I seems, according to the link below that this is a bios issueany comment on this ?https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/ThinkPad-Yoga-460-Big-loss-of-performan... thanks a lot

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RELEVANCY SCORE 200
Preferred Solution: thinkpad yoga 370 - poor performance when charging via USB-C

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RELEVANCY SCORE 79.2

Hy guys !Just wondering if anyoane is experiencing the same issue as me.Here it goes.T460S type 20FA , everything working fine while on battery, but as soon as a power adapter is plugged in (any type, 45W,65W or 90W), CPU clock goes down to about 400Mhz, performance beeing hardly affected.Did already the latest BIOS update to version 1.28, tried removing the battery packs, resetting CMOS to default, none with any success.Already checked all power setting in the OS, aswell as booted live USB, issue still persists.Wondering if this is an isolated case, or anybody has the same issue.Thanx Adrian 

A:Poor CPU performance while charging T460S 20FA

Hi Adrian-X,1. Have you installed all the latest hardware drivers with Lenovo System Update?
2. Have you tried to reinstall or update the Lenovo Power Management Driver?
Peter
ThinkPad X40 | ThinkPad W520 | ThinkPad T560 | ThinkCentre E73 SFF | ThinkPad L570 | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 | Vibe K5 Plus
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
=====================================
List of Sound Enhancement Thread
T520 | W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50 ; P40 Yoga | Yoga 14 | Yoga 460 ; T560 | P50s ; Vibe K5 | K5 Plus ; M0620 Speaker Mod ; Windows 10 / Server 2016 ; Legion Y720

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RELEVANCY SCORE 76

Hi, I have a new Yoga 510 with AMD.However the graphics performance is poor especially the fonts inside certain windows look wet and less sharp.For instance in Device Manager window.Is there anything that adjustable to make the graphics screen looks sharp with quality view? Or, cannot do anything as its graphics really bad? Thanks for reply.

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RELEVANCY SCORE 75.2

I have had this ThinkPad for a little over two months, and to my desmay it has been performing very poorly, and constantly crashing. I only use it for business and school, I'm not running anything crazy on it. However I do have Adobe after effects, and photoshop, but the poor performance happens while using simple programs such as excel, word, etc. Please advice.

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RELEVANCY SCORE 75.2

Hi, I bought myself a Yoga 510 ISK14 for christmas and I'm quite happy of it.I've upgraded it to 8Gb of RAM and 500Gb of SSD. But Wifi performance is awful. I can't get it above 6 Mb/s I tried to upgrade drivers, but it seems the problem comes from the chipset.Do anyone else encounters such a behaviour ?How could I get the maximum Wifi performance from my Yoga ? Thanks a lot for your answer

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RELEVANCY SCORE 73.6

I have constant stuttering of windows gui after installing Creators Update. There is stuttering in games as well , though there aren't any drops in FPS. I have the latest Intel Hd drivers - 20.19.15.4642. Nothing helps, even rolling back to the earlier driver.It's a common problem with Creators update. Does Lenovo have answer for this issue?

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RELEVANCY SCORE 73.6

Hi all, I just installed yesterday the new verison of a famous card games (MTG arena) ...I'm very surprised of the poor video performance of the game even with very low video game parameters It is a cards game ! not a 3D game like star wars battlefront II )))the game ask for 1GB VRAMthe intel 520 could grow up to 1,5 GB on the main RAM of the computer (i have 8 gB RAM !!!) I first checked the drivers and installed the lenovo service bridgeGraphic pilot was up to dateReminder : no possibility to install directly the intel driver  I checked the battery parameters in the HD 520 menu and set maximal performance I then go to the bios and saw no possibility to raise the VRAM of the gaphic chipset  I then installed the SISOFT SANDRA benchmarkI ran it (GPU cruptograme test) and compared to SISOFT saved results on their website My score is only 30% the SISOFT saved result !!! Is there something more to do or should I change my computer ???(and not for a lonovo one, if intel chipsets are under performing .... !!!!!!!!!!!!!!!!!!!!!) Thankx in advance for your help

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RELEVANCY SCORE 72.8

I have recently bought a Thinkpad Yoga 460 with Thinkpad Pen Pro. I leave it in the laptop slot for charging for more than a day and it gives me only a few minutes of usage. As per the user guide, it should be 80% charge in 15 seconds and 100% after 5 minutes. But it runs out of charge very soon. It shows me the low battery level indicator as soon as I use it on the screen. First day of usage (appox 4 days ago) it gave me about 30 - 45 minutes of continuous. But after that not more than 5 minutes. Please let me know if this is an issue with the Pen or Laptop charging port. Is there any way I can troubleshoot it?Please also let me know the average usage time for the pen, if you are continuously using it.










Solved!
Go to Solution.

A:Thinkpad yoga 460 - Thinkpad Pen Pro not charging ...

Hi
Welcome to the forums.
 
I do not have that kind of pen, but I think is the one that has some "bronce contacts" at the top of the pen. I had read some other post about it, just in case check that "contacts" to make sure they are touching with the charger when you put the pen into it's holder. Sometimes the contacts may move.
 
Regards

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RELEVANCY SCORE 72.4

Hi.i have recently purchanced a Lenovo Yoga-500. it's working perfectly when fully charged and not charging.although when i'm at home and using it while it's plugged to electricity it runs extremly slow.My operating system is windows 10, Specs are i7-5500u 2.40Ghz8Gb Ram, Display system Intel graphics 5500 and Nvidia GT 940M.when the laptop is charging and operaring at the same time the fan runs really slowly, once i remove it from the power source it IMMIDIATLY start running at full speed.Anyone can help me solve this issue please?? 

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RELEVANCY SCORE 72

Hello, where can I find the charging indicator on the Thinkpad Yoga? When I'm charging the machine (turned off) I don't see any light or other charging indicator. Is this normal? ThanksRegardsRango

A:Thinkpad Yoga Charging Indicator

Hi Rango,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to inform you that Lenovo ThinkPad Yoga doesn?t have a dedicated indicator for charging status.
 
The illuminated dots in the ThinkPad logo on the outer lid of your computer and on the palm rest show the system status of your computer:
 
? Blinks for three times: The computer is initially connected to the power.
? On: The computer is on (in normal mode).
? Off: The computer is off or in hibernation mode.
? Blinks fast: The computer is entering sleep or hibernation mode.
? Blinks slowly: The computer is in sleep mode.
 
Hope this clarified your query!
 
Best regards,
Mithun.



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 72

Good Morning, I have a strage problem:When the power adapter is plugged in, the indicator light is orange. The Windows battery symbol in the task bar is animated as charging. When I hover the mouse over it, it says "charging". The Problem is: It isn't charging at all.Now the strage part: If I plug the same cable into my OneLink+ adapter and connect the OneLink with my computer it is actually charging.The problem could be caused by the ThinkPad BIOS Update - 7 (V.1.21.1.14) I did a few days ago. I'm not sure though and I have no idea how to undo the update. Configuration:ThinkPad X1 Yoga Type 20FQ, 20FR.Windows 10 Pro (newest version (KB3206632))Ask me, if you need more info.Odiously neither the power adapter nor the battery are causing the problem.  Kind regards B.

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RELEVANCY SCORE 72

Hello! I am coming back to my laptop after not having used in much over the summer and I noticed that it says "plugged in, not charging". When I unplug it, the battery starts to go down but it will not go back up if I plug it back in. I cannot remove the battery so I am hoping that there is some way for me to fix it through the settings on the computer. Thank you in advance for your help.

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RELEVANCY SCORE 72

Good Morning, I have a strage problem:When the power adapter is plugged in, the indicator light is orange. The Windows battery symbol in the task bar is animated as charging. When I hover the mouse over it, it says "charging". The Problem is: It isn't charging at all.Now the strage part: If I plug the same cable into my OneLink+ adapter and connect the OneLink with my computer it is actually charging.The problem could be caused by the ThinkPad BIOS Update - 7 (V.1.21.1.14) I did a few days ago. I'm not sure though and I have no idea how to undo the update. Configuration:ThinkPad X1 Yoga Type 20FQ, 20FR.Windows 10 Pro (newest version (KB3206632))Ask me, if you need more info.Odiously neither the power adapter nor the battery are causing the problem.  Kind regards B.

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RELEVANCY SCORE 72

Hello everyone,About a week ago, I got an error message saying something like the battery cannot be identified (I'm trying to find a screenshot somewhere).Since that moment, the battery does not charge when the AC adapter is plugged in, while the battery is nearly full (>90%).I found this thread and it fits exactly to my problem: https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Thinkpad-Yoga-14-battery-quot-plugged-i... I understand that this behaviour might be a feature to improve the batteries lifespan, but I really want to get rid of that.The Lenovo Settings App offers the option to manually set the charging-threshold to 40-100%, but setting it to 100% or turning the feature off does not change anything.Another side effect is that the charging process does not begin until about 1 minute after the AC adapter is plugged in.I didn't knowingly change anything on the software configuration when the problem appeared, the said error message appeared while watching YouTube-videos. lg, couka

A:Thinkpad S3 Yoga 14 - Not charging when battery ne...

Hi, welcome to the forums.
 
I do not know a solution for your problem, but I want to suggest you some trial an error to see if it can be software related issue.
 
1) Check the Lenovo Settings and see if it asks you to update the System Interface Foundation drivers.
2) Check the support site and just in case check that you have the latest BIOS and the latest "Lenovo Power Management Driver for Windows 10 "
 
After that check the "Lenovo Settings" and give it a try turning on the option of "extended the battery life", set it to a 80% and give it some time for it to discharge. After that disable that feature to see if the battery charges back again.
 
Also on "Lenovo Settings", on the same "battery/power" page it has a "restablish" options, maybe you can also try that later.
 
Sorry that this is just some trial and error, but it is what it cames to my mind right now.
 
Regards

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RELEVANCY SCORE 71.2

As I'm typing this now im running on about 20% battery and dropping. I've had my Z710 Ideapad for almost 2 years now. within these 2 years I've replaced the battery twice, got 3 new adapters, and had sent it in for the factory to basiclly gut it and replace it with graphics drives that were inferior to the previous ones.  So needless to say Its really annoying that now my biggest problem is that my laptop now will randomly stop charging randomly, regardless of if its on or off.

A:Thinkpad Yoga 14 battery "plugged in, not charging...

Hi there, Vaigne -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
1: Remove the AC adapter plug.
2: Remove the battery.
3: Press the power button for about 30 seconds. This will clear the capacitors.
4: Insert the battery and plug in the AC adapter.
5: Press the power button.
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 71.2

Hi!I have Samsung Galaxy S8. It have USB Type-C connector and charger which can deliver up to ~18W(?). I know from some sources that I can charge my phone via Laptop charger (it will step down voltages and amps accordingly). But I'm curious if it will work another way around. So if I can charge X1 Yoga 2 with Samsung Galaxy S8 charger?Best RegardsTomas.

A:Thinkpad X1 Yoga 2 Charging via phone charger

No.  You need 20V output, 45W

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RELEVANCY SCORE 71.2

Hello,My brand new i7 8gig ssd tpy has suffered from an charging fault. DO NOT charge an additional device (phone) from the tpy. Mine went into a thermal runaway and luckly I caught it.I had put the laptop to sleep and on charge with my phone into a USB. The laptop got extreamly hot very quickly and no cooling or shut off activated. I would hate to see what happens if left unattended.My yoga now will not boot and is stuck in "sleep mode" also.

A:THINKPAD YOGA DANGEROUS CHARGING FAULT

swwils,
 
Sorry to hear about this!   First and foremost, I recommend you contact service and have the system checked out and repaired before using it again.
 
Could you also tell us a bit more about the configuration?     What phone did you plug in, and what is the specifified input power required for charging that phone?  (You could look at the output power rating of the adapter that came with the phone).
 
Which USB port did you plug the phone into?
 
How much charge did the ThinkPad battery have when you put it to sleep? (Suspend)  Also, please confirm you put it in suspend / sleep vs hibernation?
 
Thanks!
 
Mark



____________________________________________ThinkPads: S30, T43, X60t, X1, X1 Carbon Gen 3, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1, ThinkPad tabletMark Hopkins Program Manager, Lenovo Social Media (Services)twitter @lenovoforums English Community   Deutsche Community   Comunidad en Espaņol   ????????????? ??????????

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RELEVANCY SCORE 71.2

As I'm typing this now im running on about 20% battery and dropping. I've had my Z710 Ideapad for almost 2 years now. within these 2 years I've replaced the battery twice, got 3 new adapters, and had sent it in for the factory to basiclly gut it and replace it with graphics drives that were inferior to the previous ones.  So needless to say Its really annoying that now my biggest problem is that my laptop now will randomly stop charging randomly, regardless of if its on or off.

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RELEVANCY SCORE 71.2

Hello I own a thinkpad S1 yoga laptop (core i3 processor and 4 GB RAM). It suddenly stopped charging using 45W adapter (20V, 2.5 A). However, it is charging fine using a 90W adapter (20V, 4.5 A) which I got with my previous Lenovo laptop Any recent windows or system updates caused this? Is there any solution other than using a 90W adapter which I am scared to use as it may charge 47W battery too rapidly casuing a quick death of battery or explosion in the worst case. Please help

A:Thinkpad S1 Yoga stopped charging with a 45W adapter

Hi Chaitanya,Welcome to Lenovo Community! And happy to have you here.As I understand that you have query regarding your 45W AC Adapter is not charging your ThinkPad S1 Yoga
I believe the AC Adapter has gone bad as you have mentioned that its charging fine with 90W Adapter 
I don't think so it is caused due to software or Windows updates. You can also check whether its getting charged in shutdown mode or not to confirm. 
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 71.2

Hello, My recently bought Thinkpad Yoga 14 recently had this strange problem going on. The battery goes down, even when the AC cord is plugged in. The battery message says "plugged in, not charging". What exactly is the problem, and how do I fix it? The laptop came with Windows 10. Any help is greatly appreciated, thank you! ??

A:Thinkpad Yoga 14 battery "plugged in, not charging...

It isn't a problem.  The battery has a nearly full charge, so the charging turns off so as not to "cook" the battery.  If you unplug the battery and let it run down a while, then plug it in, it will charge.  I tend not to charge mine until it gets under about 70%.  A Lithium battery slowly degrades after a certain number of charges.

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RELEVANCY SCORE 70.4

The charging port for my Lenovo Thinpad Yoga 15 is broken. A small part in the charging port fell out.When placed back into the port it will cause the laptop to turn on but not charge.Below you will see the charging port with and without the small part inserted and the small part itself.The error message which is also shown below pops up when the small part is re inserted and laptop powered on. I think it could be a problem with the AC power jack.Machine Type : 20DQCTO1WWAny suggestions to fix this problem.Thank you.

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RELEVANCY SCORE 70.4

The charging port for my Lenovo Thinpad Yoga 15 is broken. A small part in the charging port fell out.When placed back into the port it will cause the laptop to turn on but not charge.Below you will see the charging port with and without the small part inserted and the small part itself.The error message which is also shown below pops up when the small part is re inserted and laptop powered on. I think it could be a problem with the AC power jack.Machine Type : 20DQCTO1WWAny suggestions to fix this problem.Thank you.

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RELEVANCY SCORE 70

Hello everyone, I recently got a Yoga 460 thinkpad notebook with win10 already installed. I'm currently struggling with some issues, the biggest one being a big loss of performance while the computer is plugged in and charging. For example, it cannot run a 720p video file without excessive lagging and freezing. The overall interface is laggy in fact, Task Monitor needs more than 20 seconds to appear after ctrl+shift+esc, chrome become unstable and slow, very simple game boy emulator solwed down and such..  Along with this first issues, I've 2 smaller issues being: -Some windows and pop-up windows suffer very low resolution, they look quite blurry, but just some of them.-I had to desinstall Dolby Digital and its driver because they were interfering with the audio output (saccades of high pitched noise each time a new tab was opened somewhere on the computer) when it was turned off. (was fonctionning ok when turned on, but god I hated the distortion it gave to my music). As anyone experienced those issues?Thank you all in advance, Alex

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RELEVANCY SCORE 65.2

Summary- ThinkPad T550-just over a year old and out of warranty- completly dead with some sort of hardware issue. Lenovo customer support- refused to stay on the line to offer assistance since it was out of warranty.  Good product and support, I tell you.

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RELEVANCY SCORE 65.2

First off, I didn't know whether to post this in gaming or hardware. Sorry.

My question: If there is dust on the videocard and fans or other poor condtions in my computer, can it affect performance in gaming? FPS wise?

Thanks, Andrew.

A:Poor computer conditions = poor gaming performance?

I think any build-up of dust can lead to poor performance due to heat. And heat can lead to crashes, BSODs, etc.

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RELEVANCY SCORE 58

i had to make recovery and it failed and i brought win 10 image on usb and i recoverd itbut when i connected my charger it give no thing not charging and not showing that the charger is conected at alli have to long press the power button till the device turn on then turen off after that every thing workedbut i noted that it happend again when the lap frezezz  while shutting down sometimes and i have to turn it off by long press so i have to long press for  10 or 15 seconed to be aple to charge again cuz if i conect the charger it gives nothing on screen or blinking and im afraid that someday this hint stopps alsocan anyone tell me what is my problem

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RELEVANCY SCORE 55.2

Thanks for your help.

Regards,
HHirani

A:Poor Performance

Hello and welcome to BCWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. We aim to provide the valuable service known to come from BC to every member we can, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay. Please see here for instructionshow to install HijackThis and make a logfile. Save it into convenient location and include it to your next reply, please.NextPlease do a scan with Kaspersky Online ScannerNote: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.Click on the Accept button and install any components it needs.The program will install and then begin downloading the latest definition files.After the files have been downloaded on the left side of the page in the Scan section select My ComputerThis will start the program and scan your system.The scan will take a while, so b... Read more

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RELEVANCY SCORE 55.2

Hello,

I'm new to the Win 7 community and i already have a problem. I just installed Win 7 x64 4 days ago because everyone was telling me how well it runs but i had a big surprise.
The instalation was fast , after that i installed the sound driver ( because i needed the control pannel to configure my surround system ) and the video drivers ( for the control center ). After that all the other programs i usually use.
The problem is that everything i do it runs very slow. If for example i install a game and try doing something at the same time...
And also games/programs take very long to launch. This didn't happen in vista.
I really could use some help to identify the problem...

BTW my specs are:
q6600
4gb ddr2 800 cl4
hd4850
seagate 250gb sata2
mobo gigabyte p45-ds3r

A:Win 7 poor performance.

what build are you using?

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RELEVANCY SCORE 55.2

Hello.
I have noticed that recently my computer has slowed down considerably. I first noticed it when it stutters to play the opening .wav sounds on startup, continued by a very slow load time when opening Firefox or even the start menu once windows is booted. On top of that, game performance has also taken a hit (longer load times, slower FPS). I have ran Adware, Spybot, and Spyware blaster. Adware didnt find anyting, Spyware blaster found a few things, but I removed them. Also ran an anti-virus scan and defrag with the Windows defragger, with no results. The Panda spyware/malware detector can not complete either because it freezes while scanning C:/ndtlr or something of the like. Here's my Hijack This log. I cant think of anything that I may have changed or installed that could have induced this.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:59:02 PM, on 3/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Sys... Read more

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RELEVANCY SCORE 55.2

I have followed the preparation thread; hopefully things will be faster that way.FYI: I encountered an error using the second program (GMER, was it?). It says the system could not find the file specified and when the application loaded, I could not configure it correctly. Most check boxes were grayed-out with no check in them except Services, Registry, and Files.DDS (Ver_10-03-17.01) - NTFSX64 Run by Spectro at 11:19:34.26 on Sat 07/24/2010Internet Explorer: 8.0.7600.16385Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4094.2384 [GMT -4:00]============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\system32\atiesrxx.exeC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Windows\System32\svchost.exe -k LocalSystemNetworkRestrictedC:\Windows\system32\svchost.exe -k netsvcsC:\Windows\system32\svchost.exe -k LocalServiceC:\Windows\system32\svchost.exe -k NetworkServiceC:\Windows\system32\atieclxx.exeC:\Windows\System32\spoolsv.exeC:\Windows\system32\svchost.exe -k LocalServiceNoNetworkC:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exeC:\Windows\system32\svchos... Read more

A:Poor performance

I'm pretty sure my post was overlooked. I know I'm not supposed to bump, but I'm seeing threads that were made just a day or so ago and already have posts from the malware team.

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RELEVANCY SCORE 55.2

Hello,
I need your help.
Issue description:
Low FPS in games; Witcher 3 went from 50-60fps on high to 10-20fps on ANY setting; same with Rainbow Six Siege and GTA 5.
High GPU Load (90%+) and temperature (53°C) when idle.
Things I tried:
Clean install of nvidia drivers with DDU
Driver rollback from the latest to 358.91
I would get normal performance after restart but the issue would come back within 5-10mins.
I ran the Rkill and it killed 3 processes; this temporarily solved the issue until a restart.
Scanned with Malwarebytes for rootkits, found 1 but it is quarantined and the issue still persisits
What do I do?
 
System Info:
BIOS Date: 04/10/15 10:16:37 Ver: V12.8B0
Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728)
Intel Core i5-4460  CPU 3.20GHz
MSI B85-G43 GAMING (MS-7816)
GIGABYTE GTX970 G1 Gaming
Crucial Ballistix Sport 8GB (2x4GB) DDR3 1600 CL9

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RELEVANCY SCORE 55.2

Hijack this suggested I post this, any help would be appreceated.

Thank you

Casey Jones
DDS (Ver_09-03-16.01) - NTFSx86
Run by jonesr1 at 10:40:01.45 on 2009-04-03
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.422 [GMT -5:00]

AV: Microsoft Forefront Client Security *On-access scanning enabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Forefront\Client Security\Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
C:\Program Files\Common Files\IBM\icc\cimom\bin\cimlistener.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Microsoft Forefront\Client Security\Client\SSA\FcsSas.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Common Files\IBM\icc\slp\bin\IBMSA.exe
C:\Program Files\Common Files\IBM\icc\slp\bin\slp_srvreg.exe
C:\Program Fil... Read more

A:Poor performance

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

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RELEVANCY SCORE 55.2

Here is the Hijackthis log for my previous posr sorry i am a newbie to this Scan saved at 7:42:43 PM, on 4/14/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18904)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exeC:\Windows\ehome\ehmsas.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtblfs.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.htmlR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search... Read more

A:poor pc performance

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions... Read more

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RELEVANCY SCORE 55.2

Hi,

Recently I've been having some problems with my laptop. I've had it for five months now. Basically performance is at quite a poor level, it's very noisy, very hot, and running around 70 processes generally. CPU usage is high and so doing basic things such as browsing the internet is really stressing the laptop out and I'm getting lag. I don't know if this is related to some malware or something else.

I'm on Windows Vista so I have run DSS to get a log. The extra log is attached.

Deckard's System Scanner v20071014.68
Run by Oli on 2008-05-26 13:51:11
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
12: 2008-05-26 10:47:14 UTC - RP113 - Removed Napster Burn Engine
11: 2008-05-26 10:46:50 UTC - RP112 - Removed Napster
10: 2008-05-23 0829 UTC - RP110 - Windows Update
9: 2008-05-21 08:18:26 UTC - RP109 - Windows Update
8: 2008-05-17 00:24:00 UTC - RP108 - Windows Update


-- First Restore Point --
1: 2008-04-28 20:50:30 UTC - RP101 - Device Driver Package Install: Sony Ericsson Modems


Backed up registry hives.
Performed disk cleanup.



-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-05-26 13:54:28
Platform: Windows Vista (6.00.6000)
MSIE: Internet Explorer (7.00.6000.16386)
Boot mode: Normal

Running processes:
C:\Windows\System32\dwm.exe ... Read more

A:Poor PC performance

I've run a few programs such as Ad-Aware and nothing's really showing except a few tracking cookies.

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RELEVANCY SCORE 55.2

Hi,

I am having severe performance issues on a Vista SP2 machine, whereby it can take several minutes to start Internet Explorer and then 5 - 10 minutes to load a web page and sometime the page does not even load.

I have run a Virus Scan from McAfee Internet Security and a Malwarebytes Scan, both come up clean. Running the task manager both CPU and memory usage are relatively flat.

I have attached some basic info about the computer / OS. I am not sure what other info to include or where to start looking for the root cause of the issue and am happy to provide additional info if requested.

Kind regards
TIm

A:Poor performance

Run chkdsk, on the hard drive.
Open a command prompt, with elevated privileges, then type chkdsk /r

To get to the command prompt, go to Start > Search > type cmd.exe then right click on the cmd.exe, then choose "Run as Administrator" in the command prompt, type chkdsk /r

let it run, going to take some time to complete, then restart the computer.

If no improvement, go here: SeaTools for DOS | Seagate burn seatools to a CD, boot from the CD run the short, and long tests, look for errors.

If all checks out good, next will be to check your RAM, go here Memtest86+ - Advanced Memory Diagnostic Tool and get the .iso file, you will need to use a image burning software like The Official ImgBurn Website or some other image burning software.

You will want to test each stick of RAM individualy, if any errors are found you will need to replace the RAM.

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RELEVANCY SCORE 55.2

Hi everyone, this is my first post and I'm desperate, here. I think I'm infected with Malware and I can't find it or get it out! I have screen shotes of the two "ads" that are showing up, if someone wants to see them. Clearly they are designed to get you to try and click on them. They are both showing up all across the web when I visit other pages, too.
 
Here is what I've done, scans I've run:
CCleaner
Advance System Care
Spybot Search and Destroy
Super Antispyware
MalwareBytes
AVG Virus Scan
And maybe one or two more (I can't remember)
None of these are picking up anything.

I've done a system restore to the earliest point I could, and that didn't remove it.

I have a couple of programs that I tried to uninstall, but are still showing up in my programs too. I suspect they are malicious. I think I got them when I was streaming videos from a site I thought was safe.

Also, when I log in through my son's desktop and use either Firefox or IE, they don't show up. When I log in through my desktop and use IE they don't show up, but when I use Firefox, they do. I also created another user desktop and they tried through there and they don't show up on that new desktop, either.
 
I have also noticed that there are two files showing up on C: that seem strange.
 
Computer>OS (C:)>Program Files -- (which I've always noticed) and
Computer>OS (C:)>Program Files (x86) -- (which struck me as odd)
 
Any ideas? I don't want to have to take it in, but am afraid ... Read more

A:"Your PC Performance is Poor" and other "Ads"

Welcome aboard  If Firefox is the only program affected the fastest way to fix the issue would be to uninstall Firefox completely using this guide: http://kb.mozillazine.org/Uninstalling_Firefox and install fresh copy. Also, uninstall Advance System Care.Registry cleaners/optimizers are not recommended for several reasons: Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "ba... Read more

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RELEVANCY SCORE 55.2

I have a MSI Z77A GD65 mobo, and in Windows 7 USB 3 is running very well with up to 120kb/sec on my USB 3 hdd.

Same hdd, same USB 3 port, but in windows 8 only 40-65kb/sec. I have tried to install the Intel USB 3 driver from MSI, but I get a warning, that the Win7 x64 driver has some compatibel-problems, and there is no solution yet.

Anybody know of a beta USB 3 driver for Windows 8? Right now I am using this version 6.2.9200.16420.

Allso my USB 3 HUB is only running USB2 speed in Windows 8, so something is not right.

A:Poor USB 3 performance

You must have meant mb/sec, not in/sec...as kb/sec would be terrible.

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RELEVANCY SCORE 55.2

I have check my startup programs and remove all the ones that are not necessary. Here is my HJT Log:Logfile of Trend Micro HijackThis v2.0.4Scan saved at 12:00:59 PM, on 4/28/2010Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files (x86)\AIM\aim.exeC:\Program Files (x86)\Amazon\Amazon Unbox Video\ADVWindowsClientSystemTray.exeC:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exeC:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exeC:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exeC:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exeC:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exeC:\Users\khoa\Desktop\HijackThis.exeC:\Users\khoa\Downloads\HiJackThis.exeC:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Windows\SysWOW64\DllHost.exeR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blankR0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {... Read more

A:Poor performance

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

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RELEVANCY SCORE 55.2

hiya all im new to this forum and i need a little help about 3 months ago i built my own pc and the spec is
proceesor:AMD FX(tm)-4130 quad core 3.80GHz
ram: kingston 8gb
64 bit
windows 7 serivce pack 1

copying over files is slow and i thought with it having 8gb ram would help it run smooth but dosent also struggles to play games ect:ts2014 and ship simulator both of the settings for the game is at its minimum and still struggles any help would be greatly appreciated thanks in advance

A:need help poor performance

Hi and Welcome to TSF!

Let's take a look at your full system hardware specifications. Please follow this guide on how to get those specifications:

How to find your system specifications | Tech Support Forum

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RELEVANCY SCORE 55.2

Recently purchased a larger capacity computer. I wanted the contents of the new system to be exactly the same as my old one. Much to my disappointment the newer, faster, larger capacity computer performs slower than the old system. This is a comparison of both systems:

OLD--------------------------NEW

Intel Pentium MMX-------Intel Pentium III
200 MHz-------------------800 MHz
3.25 GB hard drive------20 GB hard drive
192 MB RAM--------------512 MB RAM

Both systems are mirror images of each other. Win98SE with IE6.0 and exactly the same programs installed. The biggest differences are with the CPU Load and uncached speed. The uncached speed is around 2 and a half times slower and the CPU Load about 25% slower.

I run all maintenance programs daily (disk cleanup, scan disk, disk defrag, etc). At startup there are only four basic programs running. The background programs are only what is required. No firewalls are installed or virus scans. Spybot, Ad-Aware and a virus scan are run at least twice weekly. The system is clean. I will gladly try any recommended suggestion. Thanks for reading.
 

A:Poor Performance

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RELEVANCY SCORE 55.2

Hi, my superantispyware picks up on a 2o7 cookie and it keeps coming back after deletion.
The computer is slower these days too. Heres a HJT log....
Can someone please help me please?
Thanks,
madpanfan

[email protected]: It also has a cookie [email protected][2].txt.
I have also seen one here before that was something like paypal2o7.txt or similiar....sorry can't remember it exactly

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:04:55, on 10/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Windows Live\Mail\wlmail.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Tre... Read more

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RELEVANCY SCORE 55.2

Here are my logs as requested (I hope I have these correctly formatted for you)
DDS (Ver_09-06-26.01) - NTFSx86
Run by Steve at 19:53:02.35 on 28/07/2009
Internet Explorer: 6.0.2900.5512
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.511.110 [GMT 1:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
C:\WINDOWS\SnoopFreeUI.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\SYMANT~1\vpt... Read more

A:Poor Performance

Bump Please. If I have any detail wrong, please let me know and I will re-submit.
Thanks
Steve

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RELEVANCY SCORE 55.2

My computer reacts slowly.When I click shut down it shows a windows what do you want the computer to do after 5 minutes. When I start the computer it takes about 20 minutes before any program works. When I click on my computer it again takes 5 minutes or more to load. Also when I try to go to a disk drive using start-my computer- files i want to go the whole computer freezes, and response again after few minutes. I want to know why is it happening? Thanks

A:Poor PC performance

Hello and Welcome to TSF

Lets rule out malware first

Look over the First Steps at Removing Malware

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