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Windows Xp Crashing after Ati Driver Update

Q: Windows Xp Crashing after Ati Driver Update

My system has started to crash all of a sudden and the only obvious thing I have done is update the ATI drivers! I have tried to install the previously stable drivers and also a system restore but I am still gettin the crashes.

I have attached some dumpfiles for info.

I have also attached a Hijack log just in case its something more sinister. I have check the memory, ran anti virus check, and spyware check!


All comments most welcome

Thanks

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RELEVANCY SCORE 200
Preferred Solution: Windows Xp Crashing after Ati Driver Update

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 55.6

I have a Toshiba A305-S6916 with OS using vista 64 bit. I?m having trouble with it crashing when left on for about 20 minutes; it will get hot then crash. The drivers will not update. I check for problem devices and frond four of them

Not Available ACPI\TOS1901\2&DABA3FF&3 The drivers for this device are not installed.

Ricoh xD-Picture Card Disk Device RIXDPTSK\DISK&VEN_RICOH&PROD_XDSTORAGE&REV_1.00\XD0001 This device cannot start.

Serial Cable using IrDA Protocol ROOT\UNKNOWN\0000 This device is working properly.

Then did a Direct X report that I can also post if someone can Please help me with this.
 

A:Crashing and driver will not update

The laptop on-board video chip is probably going bad. Only a motherboard replacement will fix this...
 

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RELEVANCY SCORE 53.6

Posting this on behalf of my son who's pc has just started crashing after trying to install the latest Nvidia driver suggested by Nvidea experience prog. It got half way throught installing the driver, screen went black, then the pc rebooted - but only gets as far as the 'starting windows' screen which then blue screens and crashes almost immediately, before windows properly begins to load. He's tried system restore through the recovery procedure but to no avail. Does the same running graphics off the board,

It a new build pc with a Gigabyte Z97P-D3 m/b and I5 4690k pcu with an MSI GTX 970 graphics card running windows 7 pro and 8gb ram. Been running fine for about 3 weeks until the driver update was attempted.

thanks guys

A:Crashing and BOSD after after latest Nivdea driver update

I'm having the same issue. It's giving a very fast blue screen stop: c000021a {Fatal System Error}
Not sure what to do to fix it as repair, restore etc don't work.

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RELEVANCY SCORE 53.6

I have a signature edition HP Pavilion Notebook - 15-ab29 which is 5 months old and since the beginning the display IGFX driver has been crashing. The issue happens on different  websites and occasionally when some software is running. I have updated all the drivers to the newest ones, updated Windows 10 and it's still crashing. When will HP find a solution to this problem and updated the display driver? thanks,Dan

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RELEVANCY SCORE 53.2

Hi,

I've been running Windows 7 after upgrading from Vista for a couple of months without any problems. The compatibility program keeps giving me the all clear, but for the past week my graphics card has been spontaneously crashing when I go to play Minecraft and Bejeweled 3. The first two times it recovered and I couldn't seem to track down an error report to find out why; tonight when I opened up Bejeweled I had to manually shut the laptop down as the screen glitched and froze (the image started to break up into bars and then locked completely). It's now crashed twice in one night on games I seemed to be able to run previously without much issue (well, minecraft is its own monster, but Bejeweled has never done this to me before! ). I've been surfing the forums and it looks like there have been very similar issues with the card and Windows 7, but all the related posts are well over a year old and don't quite seem to match up. I'm creating a backup and am prepared to try and update the driver as one old thread suggested, but I wanted to get some current feedback first.

I am running Windows 7 32 bit home premium on a Dell Inspiron 1420 notebook; a Core2 Duo 1.80GHz processor; 2GM memory; (A10?) BIOS; INVIDIA GeForce 8400m GS driver version 8.15.11.8621.

- If anyone has recently had this model of card crash on them, did a driver update fix the problem? (I ask because a similar old thread said the update seemed to make it worse, but that user was having some other symptoms ... Read more

A:INVIDIA GeForce 8400M GS card crashing, some Qs b4 I update driver?

While a driver update might work, I don't think this is the real cause of the problem...it sounds like a hardware failure to me, most likely due to overheating. Does the card have a fan, if so, can you open up your machine and check that the fan is still running?

Doh, just noticed it's a laptop (mobile chipset). You could use monitoring tools such as SpeedFan or one of my favorite Windows sidebar gadgets called GPU Observer to check the temperature.

Anyway, the driver you're looking at is the correct one and it's not a bad idea to update - just be on the safe side and make a backup or restore point first.

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RELEVANCY SCORE 52.8

I have a FLEX 215 running the new Creators Update.  After I installed this update, Windows update  keeps offering me the ethernet driver even though I already have this latest ethernet driver already installed.   I tried downloading the latest ethernet driver from Lenovo website and went through setup steps and repair option.  When I checked again it did not says "Windows is up to date and the time".  It kept trying to install the ethernet driver.
 
Is this happening to anybody else?  Please help  
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:Flex 2 15 - windows update keeps offering me ethernet driver update even with current driver

Hello CaryguyThanks for using the Lenovo forums.Try to uninstall the driver, and the let the computer try to find it.

Click Start, type Device Manager, and press Enter.
Find and double-click the category of driver you want to uninstall
Right-click the device, and click Uninstall.
Windows will prompt you to confirm the device?s removal. Click OK to remove the driver.
After the uninstallation is complete, reboot your computer as soon as possible.

See if this can help.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 52

I have a FLEX 215 running the new Creators Update.  After I installed this update, Windows update  keeps offering me the ethernet driver even though I already have this latest ethernet driver already installed.   I tried downloading the latest ethernet driver from Lenovo website and went through setup steps and repair option.  When I checked again it did not says "Windows is up to date and the time".  It kept trying to install the ethernet driver. Is this happening to anybody else?  Please help  

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RELEVANCY SCORE 48.4

I posted the same on their tech support forum but I'm beginning to think the issue, while it may have been exacerbated by the game Guildwars 2, is likely on my end, but I have a number of suggestions, none of which has worked. Also tried my own stuff.
 
Anyway, here is what I posted on their own tech forum:
------
 
Having a lot of issues getting into gw2…I have bits and pieces of problems others have had in the past, but nothing seems to work, so I’m re-downloading the game, basically. All I want to do is play the freaking game, why does it have to be so much trouble?
 
 
Once in awhile I will get that blue and yellow graphical glitch on something. Just more info for diagnosis. If and when this happens, it’s always immediately apparent at character select. However…The biggest problem I have with GW2 is also on login – it either crashes or bluescreens my computer right after clicking play and the client tries to load for 5-10 seconds. For the past few days, 90% of the time it just crashes. If I try to patch after that point, the patcher stops at Downloading 0KB and will not budge from it. Not even to log in. I have to reboot my computer to get it past “Downloading 0KB”.
 
 
One post I found said that they started having all these problems after downloading a number of games on Steam (which I have done off and on due to a friend getting me a few gifts) , until their HD shrank down to 30 gigs. Same here, an... Read more

A:Odd memory issue? HD space issue? Also, can't update GPU driver (GW2 crashing)

Unfortunately, though I thought I did, I have no images of the odd cyan/yellow graphics glitch, and I have no way of getting one (google didn't turn up any that looked the same as mine, granted some were similar).
 
Edit - I also noticed after re-enabling page memory on my primary drive after freeing up some space, that in the error logs, the amount of paged memory in use is for some reason higher. I can't imagine why this is, but maybe I don't understand the process.
 
 
 
*--> System Memory <--*
Physical:   845MB/ 2047MB  41%
Paged:     5375MB/ 7009MB  76%
Virtual:    822MB/ 2047MB  40%
Load: 58%

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RELEVANCY SCORE 48

hi i down loaded windows 10 last year and after a while my display driver started crashing and recovering .
A friend managed to solve this problem but i foolishly reset my lap top and the problem began again and has started to reaccur with growing frequency ,i have attempted to install the latest drivers from intel and samsung to no avail ,the error message is display driver vista has stopped responding but has recovered
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 10 Pro, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3062 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
Hard Drives: C: Total - 113920 MB, Free - 9191 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: Windows Defender, Disabled

there is some kind of driver for my chipset on the intel site but it wont install
this allow seems to have caused an other problem which is unless i type slowly the display does not seem able to keep up thanks for any help
 

A:display driver crashing windows 10

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RELEVANCY SCORE 48

Arf! Me thinking that yesterday's system restore reset had worked...it hasn't

Switching on my pc today, it crashed during switch on, just as it has been doing it since my IE7 installation.

Today, the windows crash report is stating this:

Error caused by a device driver

Thank you for sending an error report to Microsoft.

Error report summary

Error type : Windows stop error (A message appears on a blue screen with error code information)
Solution available? : No (see Next steps)
What does this error mean? : Windows has encountered an error from which it cannot recover and needs to restart
Cause : Unknown device driver
Computer symptoms : A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
Additional steps for you to take : Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible

Information about this error

You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

Next steps

We have analyzed your error report and at this time are unable to determine the exact cause of the error. However, Microsoft will continue to analyze this error report to try to determine the spe... Read more

A:Windows *still* crashing (driver conflict)

The Elder Geek
an explanation of what Stop 0x0000001E means.

Quote:




Stop 0x0000001E or KMODE_EXCEPTION_NOT_HANDLED - The Stop 0x1E message indicates that the Windows XP Professional kernel detected an illegal or unknown processor instruction. The problems that cause Stop 0x1E messages share similarities with those that generate Stop 0xA errors in that they can be due to invalid memory and access violations. This default Windows XP Professional error handler typically intercepts these problems if error-handling routines are not present in the code itself.




I would suggest that you try two things
1. sfc /scannow

explanation can be found here
http://www.updatexp.com/scannow-sfc.html

2. a repair upgrade.
boot into your XP installation ROM CD. It is preferable that you slipstream it with the SP2 update package that can be found on Microsoft.

You will also need to update XP again after the install. but with a minimum of downloads.

I can't remember .. have you tried running memtest86 over a long period when you will not be needing your PC?

any advice you require please ask .. BEFORE you start .. we always willing to help out

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RELEVANCY SCORE 47.6

Hi, and thanks in advance...

Much of this is a repeat to other threads, until the graphic driver problem at the end...

(I also have an Ubuntu partition.)

I'd left my mp3 player plugged in overnight + an Asus Xonar DAC in a usb hub, when Windows wanted to do an update and conflict over drivers ensued. Strange, because I've selected for notification before updating. Also, have not been successful installing any new updates since the end of May. Was seemingly a common problem, I checked into it, too busy/lazy to pursue and succeed. This part is confusing...?

Woke up to blasting fans and unplugged everything peripheral. First, tried setting back to restore points prior to that night - twice. Could restart in Safe Mode and with networking. Then, could restart normally - but, shutdowns after 20 minutes or so.

Got crash logs, saw driver conflicts (not found) - saved.

Came here, read threads, did restart at Last Known Good Configuration. Restart - Nvidia Geforce driver not found. Went to Asus site, downloaded and installed driver (not lastest version, but last approved version and not much later than one that was installed).

It then went into a system cycled start/restart/etc. attempting to find driver, fix itself - forced to do shutdown to stop it.

Restarted this morning in Safe Mode, followed your instructions for posting. It's been running in safe mode for about 20 minutes now.

A:BSOD Windows 7 update mp3 player driver conflict, graphics driver

Hello welcome to SF .

Critical files are missing please run the SFDT again and let it run it's course.
Most dumps are corrupted, but the one that did survive shows
an extremely old graphics driver.


Code:
BugCheck 50, {fffffa9003d08920, 0, fffff88004caec07, 5}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

Could not read faulting driver name
Probably caused by : nvlddmkm.sys ( nvlddmkm+47cc07 )

Code:
lmvm nvlddmkm
start end module name
fffff880`04832000 fffff880`0532ed80 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Thu Jul 02 10:40:25 2009
Driver Reference Table - nvlddmkm.sys
Please update your GPU driver :: Drivers | GeForce ::

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RELEVANCY SCORE 47.6

Hello all, I've had my laptop for about 3 years now, and have had Windows 7 on it for about a year and a half now. I have never had any issues with 7 until this time, aside from a scarce amount of past bsods which resolved themselves with a simple restart.

However, on 1/12/11 around 2 AM, my laptop started to auto-update. Before I went to sleep I shut it down & installed the updates, then went to sleep. The next morning upon turning on the top, after the windows logo appeared and the updates finished applying themselves, I fell privy to the bsod. After starting up again, it asked me to do a launch system restore, which I did. The system was then fine, but within minutes the auto-update started, and lo and behold -- when i clicked the Start, there was the orange update shield by the shutdown button again. So, I tried it again, same thing, same process. This is now my third restart (but really 6th, since the process involved the initial startup-crash, then reboot to system restore), and I don't know what I should do. Please help me out

Basic Info:
-Windows 7 Home Premium 32-bit
-Windows Vista was the original OS (pre)installed
-Acquired Windows 7 through a student promotional website http://www.win741.com
-Laptop aged around 3 years
-Windows 7 installed for around 1.5 years

Additional Info from CPU-Z, S.M.A.R.T. report, and bsod protocol:

A:Windows 7 crashing after update...

The memory settings are right.
The HDD is also fine except that the temps are a little high, not critical though.


The culprit is Symantec, uninstall and replace it with Microsoft Security Essentials.

http://us.norton.com/support/kb/web_...834EN&ln=en_US

http://www.microsoft.com/security_essentials/


Uninstall Daemon Tools:
sptd.sys Sun Oct 11 16:54:02 2009

http://www.duplexsecure.com/faq



Update NVIDIA videocard drivers:
nvBridge.kmd Sat Oct 03 13:45:45 2009
nvlddmkm.sys Sat Oct 03 14:05:58 2009


Update Sonic Solutions
Px Engine Device Driver for Windows 2000/XP
PxHelp20 Mon Jul 24 20:18:21 2006
CDRom and media tools

http://www.sonic.com/enu/support/default.html




Crash Dumps:

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [F:\a\Minidump\D M P\DMP\011211-32916-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82e55000 PsLoadedModuleList = 0x82f9d810
Debug session time: Wed Jan 12 10:50:21.642 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:39.514
Loading Kernel Symbols
.............................................. Read more

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RELEVANCY SCORE 47.6

I'm running Windows 10 on an HP Envy 750SE. Begining on 12/20 my computer has been crashing constantly from regular use e.g. browsing, watching YouTube, playing games. The screen freezes to a random color and the computer stops responding. Rolling back to previous versions of the graphics driver has not resolved the issue. Disabling the graphics card entirely works, but clearly isn't a long term solution. Also tried reinstalling the OS and removing all files entirely, but the issue persists. Curious if anyone else is having the same issue? And any thoughts on how to fix this?

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RELEVANCY SCORE 47.6

Hi,
I'm a little confused by one of my update options. I was under the impression that windows 7 was using wddm 1.1, and that the wddm 1.0 drivers have been available for quite some time. I checked and the driver I have is wddm 1.0, released 10/28/2008, version number 8.15.10.1590. So why am I being given the option to update to 'pre-release wddm 1.0'? I tried to get more information to check the version number, but I am just redirected to Winqual Help , which doesn't help me any.

I'd like to test out the wddm 1.1 drivers, and I've read that they're available for 7, but I don't think that these are those drivers, unless there is a typo in the driver title.

A:Pre-Wddm 1.0 Intel driver 945 Express Driver thru Windows update

  
Quote: Originally Posted by wooh


Hi,
I'm a little confused by one of my update options. I was under the impression that windows 7 was using wddm 1.1, and that the wddm 1.0 drivers have been available for quite some time. I checked and the driver I have is wddm 1.0, released 10/28/2008, version number 8.15.10.1590. So why am I being given the option to update to 'pre-release wddm 1.0'? I tried to get more information to check the version number, but I am just redirected to Winqual Help , which doesn't help me any.

I'd like to test out the wddm 1.1 drivers, and I've read that they're available for 7, but I don't think that these are those drivers, unless there is a typo in the driver title.


yes thats right....

wddm is just a driver model...
its up to the manufacture (here intel) to release wddm 1.1 driver
so until then (most likely they wont) they have to release a wddm 1.1

Windows Display Driver Model - Wikipedia, the free encyclopedia
that should be a good read....

what they mean pre-release means that these drivers are beta drivers (there is a difference between pre-release drivers and pre-release wddm 1.1 drivers)

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RELEVANCY SCORE 47.2

When I resume my laptop from sleep, sometimes the touchscreen driver crashes and then the touchscreen stops working. The solution is to go into the device manager. Disable and re-enable the crashed USB device. It seems to me there might be a bug in the driver and I'm looking for an update to the driver. Anybody any idea?

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RELEVANCY SCORE 47.2

Hey guys,

I realy need your help with this. I've already updated the drivers, and even tryied a previous version, but just keep crashing in the windows 8.1, Thanks!

A:Nvidea Video Driver Crashing in WIndows 8.1

There are no crash dumps included in the file you posted. If you disabled your pagefile, re-enable it so the system can make crash dumps.

For now, really the only advice I can give is to install all latest drivers from motherboard site, even if Windows 7 drivers are the latest, and uninstall both ESET and McAfee, then use their removal tools from their sites also.

Set Windows Defender and Windows Firewall to Automatic and start them too.

That should take care of the 0x117 tdr timeouts I see. (Video going down, crashing the system because it could not restart.)

Install this: https://downloadcenter.intel.com/Det...22153&lang=eng

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RELEVANCY SCORE 47.2

Hello! I was hoping that this might get some eyes from Acer support or at least see if someone else has had this issue and resolved it. I purchased a new R13 (R7-372T-77LE). First off I LOOOVVEEE the machine. It finally fixed the keyboard issues that plagues the previous version (R7-371T). Everything about it is fantastic......EXCEPT for the fact that I think they are using a Windows 8 driver for their Windows 10 machines. I keep getting display driver crashes (usually when browsing on Firefox with multiple tabs open). And the error message actually mentions "Windows 8 driver" in it....even though it's a Windows 10 machine. I tried installing the latest version of the display driver from the support website on Acer.....but that hasn't fixed anything. Anyone else experiencing this with the new Acer R13 R7-372Ts? Would love to get some feedback on this. Thanks.

A:R13 (R7-372T) Windows 10 display driver crashing

Another R model but same issue:http://community.acer.com/t5/S-and-R-Series-Laptops/Acer-aspire-r5-471t-laptop-Display-driver-proble...

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RELEVANCY SCORE 47.2

Hello! I was hoping that this might get some eyes from Acer support or at least see if someone else has had this issue and resolved it. I purchased a new R13 (R7-372T-77LE). First off I LOOOVVEEE the machine. It finally fixed the keyboard issues that plagues the previous version (R7-371T). Everything about it is fantastic......EXCEPT for the fact that I think they are using a Windows 8 driver for their Windows 10 machines. I keep getting display driver crashes (usually when browsing on Firefox with multiple tabs open). And the error message actually mentions "Windows 8 driver" in it....even though it's a Windows 10 machine. I tried installing the latest version of the display driver from the support website on Acer.....but that hasn't fixed anything. Anyone else experiencing this with the new Acer R13 R7-372Ts? Would love to get some feedback on this. Thanks.

A:R13 (R7-372T) Windows 10 display driver crashing

Another R model but same issue:http://community.acer.com/t5/S-and-R-Series-Laptops/Acer-aspire-r5-471t-laptop-Display-driver-proble...

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RELEVANCY SCORE 47.2

I am unable to update the Kernel-mode driver framework ver 1.11 for windows 7 for x64-based systems (KB2685811). I get error: 80073712

Also, I am getting BSOD/stop errors in normal mode that say anything from:

-memory_management 0x0000000001a,

- "A device driver attempting to corrupt the system has been caught. The faulty driver currently being on the kernel stack must be replaced with a working version." GDRO.sys-
address fffff88000626a8f9, base at fffff88006269000, datestamp 49b9d125

I'm not sure if they are related.

When I run in safemode I do not get the BSOD. When in normal mode I will get BSOD consistently when running Norton Full System Scan, specifically when the full system scan gets to the Windows/system32 folder.

System specs:
Processor: Intel 2500K Core Duo Unleashed
MOBO: Gigabyte GA-p67A-UD3P
RAM: I have 4x4 Corsair Vengeance, only using 1 stick of 4GB corsair vengeance currently due to troubleshooting.
GPU: NVIDIA EVGA GTX570HD
HDDs:Intel 180GB SSD and Western Digital Caviar Black 1.0 TB (empty)
PSU: corsair 750 watt
Soundcard: MOBO

When I canoo

A:Unable to install Windows Update: Update Kernel-mode driver framework

I, again, apologize for double posting. I figure I should include the host of other issues I'm having. Maybe they can all be inter related.

-my DVD/RW drive, when connected to mother board in ANY SATA slot, causes the BIOS screen to freeze forever. I have disconnected the drive at this time while trouble shooting. I have tried known-good SATA cables so I know it's either the DVD/RW drive or perhaps a driver or mobo failure.

-I have run the memory diagnostic tool in windows. No issues were reported.

-I have NOT run memtest86 because I do not have a disk drive connected.

-I have had stop-errors (BSODS) such as PFN_list_corrupt, System_service_Exception, Memory_management, IRQ_not_less_or_Equal
All of these could be a result of bad RAM.

I have purchased new RAM as a means to fix my problems. It seemed to work for 2 weeks, then the stop errors returned.

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RELEVANCY SCORE 47.2

I have a P51 20HH and it refuses to update to Windows 10 1903 due to a complaint of an old version of the Intel RST driver.  I tried following all the instructions to update the driver at both the Intel site, and the official RST driver here on the Lenovo site for P51 downloads.  None actually did anything.  They appeared to work, but actually didn't do anything because the driver update software didn't see any hardware to update.  I turned on debug output on the driver update script and it basically said nothing was applied since there was nothing to do. In my case with the P51 20HH, the driver files are all there but there is zero evidence (Device Manger, etc) that any of them are in use.  I don't have Optane, RAID, etc.  Microsoft update sees the driver as an old version so it won't do the Windows update.  Meanwhile, the Intel driver install packages don't see the driver as usable, so it won't apply the update!  It is a lock out.  So, my solution for the P51 20HH was to rename C:\Windows\System32\drivers\iaStorA.sys to something else.   Proceed with caution with this solution, because if your machine is really using RST, this could cause your storage to become inaccessable, which might put you in a bad boot loop and require a BIOS boot to recovery media.  You should absolutely verify that Device Manager (Storage controllers) does not list anything Intel.  Renaming the driver requires admin priv... Read more

A:P51 fails to update Windows 10 Update 1903 due to Intel driver RST incompatiblity

I have a P51 20HH and it refuses to update to Windows 10 1903 due to a complaint of an old version of the Intel RST driver.  I tried following all the instructions to update the driver at both the Intel site, and the official RST driver here on the Lenovo site for P51 downloads.  None actually did anything.  They appeared to work, but actually didn't do anything because the driver update software didn't see any hardware to update.  I turned on debug output on the driver update script and it basically said nothing was applied since there was nothing to do. In my case with the P51 20HH, the driver files are all there but there is zero evidence (Device Manger, etc) that any of them are in use.  I don't have Optane, RAID, etc.  Microsoft update sees the driver as an old version so it won't do the Windows update.  Meanwhile, the Intel driver install packages don't see the driver as usable, so it won't apply the update!  It is a lock out.  So, my solution for the P51 20HH was to rename C:\Windows\System32\drivers\iaStorA.sys to something else.   Proceed with caution with this solution, because if your machine is really using RST, this could cause your storage to become inaccessable, which might put you in a bad boot loop and require a BIOS boot to recovery media.  You should absolutely verify that Device Manager (Storage controllers) does not list anything Intel.  Renaming the driver requires admin priv... Read more

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RELEVANCY SCORE 47.2

I have a P51 20HH and it refuses to update to Windows 10 1903 due to a complaint of an old version of the Intel RST driver.  I tried following all the instructions to update the driver at both the Intel site, and the official RST driver here on the Lenovo site for P51 downloads.  None actually did anything.  They appeared to work, but actually didn't do anything because the driver update software didn't see any hardware to update.  I turned on debug output on the driver update script and it basically said nothing was applied since there was nothing to do. In my case with the P51 20HH, the driver files are all there but there is zero evidence (Device Manger, etc) that any of them are in use.  I don't have Optane, RAID, etc.  Microsoft update sees the driver as an old version so it won't do the Windows update.  Meanwhile, the Intel driver install packages don't see the driver as usable, so it won't apply the update!  It is a lock out.  So, my solution for the P51 20HH was to rename C:\Windows\System32\drivers\iaStorA.sys to something else.   Proceed with caution with this solution, because if your machine is really using RST, this could cause your storage to become inaccessable, which might put you in a bad boot loop and require a BIOS boot to recovery media.  You should absolutely verify that Device Manager (Storage controllers) does not list anything Intel.  Renaming the driver requires admin priv... Read more

A:P51 fails to update Windows 10 Update 1903 due to Intel driver RST incompatiblity

I have a P51 20HH and it refuses to update to Windows 10 1903 due to a complaint of an old version of the Intel RST driver.  I tried following all the instructions to update the driver at both the Intel site, and the official RST driver here on the Lenovo site for P51 downloads.  None actually did anything.  They appeared to work, but actually didn't do anything because the driver update software didn't see any hardware to update.  I turned on debug output on the driver update script and it basically said nothing was applied since there was nothing to do. In my case with the P51 20HH, the driver files are all there but there is zero evidence (Device Manger, etc) that any of them are in use.  I don't have Optane, RAID, etc.  Microsoft update sees the driver as an old version so it won't do the Windows update.  Meanwhile, the Intel driver install packages don't see the driver as usable, so it won't apply the update!  It is a lock out.  So, my solution for the P51 20HH was to rename C:\Windows\System32\drivers\iaStorA.sys to something else.   Proceed with caution with this solution, because if your machine is really using RST, this could cause your storage to become inaccessable, which might put you in a bad boot loop and require a BIOS boot to recovery media.  You should absolutely verify that Device Manager (Storage controllers) does not list anything Intel.  Renaming the driver requires admin priv... Read more

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RELEVANCY SCORE 46.8

hi guys i have windows 7 home premium x64 and i noticed the little 'windows updates' icon in the system tray so i clicked it and saw i had a few updates available so i installed them and restarted windows like i always do nothing different here..

upon restarting windows explorer keeps saying it has crashed and needs to be restarted so i click 'restart explorer' and after explorer restarts everything is fine but after about 5 seconds the little 'windows update' icon pops back up and every time is does this explorer instantly crashes

here's the error:


Quote:




Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16450
Application Timestamp: 4aebab8d
Fault Module Name: explorer.exe
Fault Module Version: 6.1.7600.16450
Fault Module Timestamp: 4aebab8d
Exception Code: c000041d
Exception Offset: 000000000002cc2b
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 9d35
Additional Information 2: 9d352eeb48f756eef3e09921a012e0a8
Additional Information 3: ca2c
Additional Information 4: ca2c069770e7f64d60f91ac290056ba5

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt




now i've gotten around this by disabling the windows update service a... Read more

A:Windows Update keeps crashing explorer.exe

bump!

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RELEVANCY SCORE 46.8

Until today WU was working fine, but now its started crashing. Any ideas on how to fix this please?

A:Windows Update has started Crashing

nm, http://www.sevenforums.com/23032-post34.html fixed it Pity i cant rep myself lol

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RELEVANCY SCORE 46.8

Hi, this has not happened to me before but today i woke up and loaded win update, it starts loading then says exploer has stopped working and restarts, tried rebooting pc and its still doing the same..

I am using build 7000 x86.

Any ideas before i reinstall?

A:Windows Update Crashing Explorer??

Are you using any hacks to remove the watermarks or send feedback?

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RELEVANCY SCORE 46.8

Hi,

I have a Lenovo laptop and had to do a full factory install from the recovery partition. All went well but then I got 116 updates for windows. I set it going and several hours later it said "Restart" so I did.

It got to 9% and sat there for two hours. I finally pulled the plug, started in Safe Mode and it reverted the updates.

I tried again with only half checked and same again. Did some research and found on the msoft site, it may be the Intel Rapid Storage Technology (IRST) causing the problems. I updated those drivers, well, tried as it came back "already up to date."

I then tried updating in small batches of ten and got a lot of them updated but it is still showing seven-Critical updates, but still cannot get past that 9% hanging.

Any help with this?

Can I remove IRST (how??) as I do not use any RAID and it would certainly drop one thing out of the "might be the cause" list.

Thanks

A:7Pro windows update crashing

Please follow the Windows Update Posting Instructions and post the requested data

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RELEVANCY SCORE 46.8

Here are the problems I've been having/what I have been doing:
 
- Screen sometimes choppy in video games
- Crashes during Dying Light
- Starbound won't launch, apparently this might have something to do with a missing Windows Update
- Windows Update stuck at 0% download
- Standalone Windows Readiness tool hangs
- Malwarebytes finding lots of PUPs in Mozilla folders
- ran /sfc scannow which turned up no problems
 
What tools should I start with? I have no idea if or with what I am infected. I scan with Avast periodically too and that has never turned up anything.

A:Games crashing, Windows Update can't run... help!

please help ! let me know if there is anything I should add to make this post more verbose; I like clarity and conciseness rather than text walls to save time.

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RELEVANCY SCORE 46.8

Windows Update is not telling me I need or can update my Wireless networking, but Intel's Update Driver Utility says I should and is offering the update. How would you recommend I proceed?

A:Should I trust Intel's Driver Update utility or Windows Update?

G'day Rolo,

The difference between the two drivers is that the Windows one is digital signed/tested by Microsoft. I would say that unless the Intel one delivers more benefit than the Windows one, and everything works as expected, then there is no need to update.

You often see this with graphics card drivers too, for example.

Regards,
Golden

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RELEVANCY SCORE 46.8

Recently Windows updated my Intel HD Graphics 630 driver. A few days later the same driver was released on Dell's driver support page.
Is there any correlation between Windows Update and Dell's drivers? Who does update the drivers Microsoft themselves or Dell needs to release the driver to Microsoft?
As this is the first time when Windows updated the driver is this how the Intel HD Graphics drivers are to be kept up-to-date via Windows Update?

A:Windows Update vs Dell Update - Intel HD Graphics 530/630 Driver

ZINGAM,
Referring to the Intel HD graphics driver.
Windows gets code from Intel for the driver and they will implement it in the OS. Dell also gets code from Intel and will release it. Also, Intel will post the driver on their site to download. You can uninstall the Microsoft driver if you choose and install the Dell update driver. 

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RELEVANCY SCORE 46.8

Hi, is anyone else experiencing daily video accelerator crashing on T410 Windows 10?  I have two units and they both crash after resuming the display after auto screen turn off.  I have tried all the suggestions online from all over the web and nothing works.  I hope that Lenovo will do something about this.  Or, does anyone know how to stop this annoyance?  Many thanks.

A:T410 Windows 10 Intel Video Driver Crashing

Welcome Gigglez
 
 
1. Is your T410 comes with only Intel GPU or both Intel / NVIDIA Optimus?
 
2. Is your existing drivers installed automatically by Windows or is it downloaded and installed from Lenovo Support?3. You could download and install a newer version of Intel HD Drivers*. Download and install NVIDIA driver also if it comes with it.*As T410 is already more than 5 years old, Intel and Lenovo may not provide supports and newer drivers to match newer version of Windows.If this 3 steps does not resolve your problem, you may have to revert your T410 to Windows 7. 
PeterThinkPad W520 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
=====================================
List of Sound Enhancement Thread
W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50

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RELEVANCY SCORE 46.8

I have just recently performed an inplace upgrade from Windows 7 Pro to Windows 10 pro and initially my Intel 440 graphics card was working as normal. Over the pass few days my machine kept on rebooting after a few minutes use with the error message of SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgkrnl.sys). I managed to get the OS to use Windows basic one but each time I tried to install the drivers for my Intel 4400 card it will go BSOD and I get the same error message. I also noticed that WIndows Update tried to install the new drivers. I used that method too but again it causes a BSOD. Any ideas how I could fix this please?

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RELEVANCY SCORE 46.8

Hi all.

So i've had my computer for about 6 months now and everything is great apart from the fact it crashes at least twice a day.
I suspect it to be my Tascam US-800 soundcard driver as it has always given me problems.

When i had it installed before it use to crash if i was uploading anything to the internet or even surfing the web!

Since downloading a new update that all stopped. However, now if i am watching a movie on my computer or listening to music for about an hour, the sound cuts out. If i try to restart the comp from the start menu nothing happens, no matter how many time i click restart and i have to forcefully restart the comp.

Sometimes the screen just blacks out so i cant get to the restart button.

I'm pretty sure it's the sound card driver but the only thing that is making me think twice is that when i am producing music on Cubase, which is 90% of the time, everything runs smoothly - not even 1 error.

Is there any way to see what is causing these crashes?

My computer skills are pretty basic.

Thank you
 

A:Windows 7 crashing - suspected sound card driver

Look in the Event Viewer for errors relating to the dates & times when the crashes occurred.
It should point to what's actually causing it, though not always in plain English unfortunately.

Control Panel > Admin Tools > Event Viewer
 

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RELEVANCY SCORE 46.8

Hi, I have HP Pavilion g6-2231tx laptop, on which I want to install windows-8.1 with our customization. for which I followed few steps and lile format disk with ntfs file sytem and create two partitions so that when ever any kind of crash will happen, it wouldn't allow to lose my data which i kept in other drive i.e. D. post format it is working fine but after few days again windows got crashed with error: Its look like Windows didn't load correctly.************************************************************************ and entertained by following message "VIDEO _TDR_FAILURE (atikmpag.sys)" So here i am a bit curious about to learn in depth why this is happening with my lappy.is there some issue with graphics card or something else. Could you please share your inouts to come over with this issue. Kind regards.Manmohan

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RELEVANCY SCORE 46.4

Hi,
I see that in the Anniversary I can't no more AVOID the automatic search and download of drivers.

I want to STOP this, I want myself to choice my driver and update them.

I read that in "gpedit.msc" > "Windows Update" > "Do not include drivers with WU" > ENABLE

And I did, BUT, Windows Update still see drivers to update such Intel HD, Touchpad, etc.

Why?

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RELEVANCY SCORE 46.4

Hiya, just a while I ago I tried to install the NVidia driver update in my windows update but it says it failed after trying to install. Was wondering could this corrupt my video card driver or registery or can anything be done to make this error like it never happened before? Currently I'm using a GTX 460 with NVidia driver version 311.06 , many thanks.

A:nvidia driver update failed in windows update

go to windows update, click on the "View update history" link, find the driver that failed to install, double click on it and post the error code in this thread.

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RELEVANCY SCORE 46.4

On Windows 10 Pro, Version 1511, Build 10586, I've hidden troublesome Nvidia driver updates, using the wushowhide troubleshooter package for Windows 10.

Even with the updates hidden, the next time an update check/cycle is triggered, the Nvidia driver updates are detected and installed. Upon rebooting normally after the driver updates are installed, I see a Windows STOP error (blue screen of death) shortly after signing on Windows.

I can remove the driver updates by uninstalling the associated applications/packages through the Programs and Features control panel. I've also tried to first remove the display adapter in Device Manager, selecting the option to Delete the driver software for this device then removing the associated applications/packages in Programs and Features. As long as I do this before rebooting (after the driver updates are installed), I don't see STOP errors and I can then install an older Nvidia driver that works without STOP errors. If the driver update happens to slip in unnoticed, I can reboot in Safe Mode, sign on and proceed with driver application/package removal, then reboot normally.

The latest (but older) Nvidia driver published by Dell for this laptop apparently works fine (no STOP errors):

But the latest "compatible" Nvidia driver from Windows Update produces frustrating STOP errors, resulting in a largely unusable system:

I've also tried this method to blocking/hiding the Nvidia driver updates, but the result is the same: W... Read more

A:Can't hide NVIDIA driver update in Windows Update

I'm cautiously optimistic I found a reasonable workaround (requires the Pro edition of Windows), by using AppLocker to disallow executables signed by Nvidia to run. This way I can leave the Windows Update service enabled and don't need to constantly fight the Nvidia driver updates that I supposedly "hid" using the wushowhide troubleshooter. For anyone else in this or a similar predicament:

Right-click the Start button and click Run, or use the + R keyboard shortcut to open the Run command dialog.

In the Open text box, type gpedit and click OK.

Expand Computer Configuration > Windows Settings > Security Settings > Application Control Policies > AppLocker > Executable Rules. Right-click in the pane on the right and click Create New Rule... In my case, I created a Publisher rule with action Deny for Everyone, and used an Nvidia driver installer file as the reference file to capture the Publisher information.

Create exceptions as necessary. Since I want the older (already installed) Nvidia driver of my choice to function, I created a wildcard Path exception for the Nvidia Program Files folder.



Hope this is helpful...

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RELEVANCY SCORE 46.4

This morning I got an alert about an automatic update that needed to be installed, and I had to go out anyway, so I shut down the computer. A few hours later, I got back and booted it back up. After an unusually long boot up time, I managed to get to my desktop, only to find that my computer couldn't load any of the desktop icons, and was virtually unresponsive to anything I did. Even ctrl-alt-del didn't do anything. So I manually restarted and tried again. Same thing. Eventually I tried booting into safe mode, which works absolutely fine.

I've tried turning off desktop icons, disabling various unnecessary start-up services/processes, running anti-virus software (which came back negative), and finally uninstalling the Windows updates that seemingly caused this. None of it has had any effect. The only updates left from that set of updates are miscellaneous Microsoft Office patches that I can't uninstall in safe mode.

I've spent a couple hours searching online for someone else with a similar problem, and I only found one forum post about a problem like this. That person, however, solved it by uninstalling MSE, which isn't (and has never been, to my knowledge) installed on this computer.

This is a 64x computer, if that helps any. A million thanks to anyone who can figure out how to fix this.

A:Since the latest Windows Update, I can't boot normally without crashing.

First, what update was just installed, and was it successful? Second, if you revert to a restore point prior to that update, does the PC work again properly?

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RELEVANCY SCORE 46.4

I had the little 'windows update' icon on my taskbar yesterday - and sometime during the night it installed automatically and restarted my machine. When I got up, the computer was frozen with the clock at 3:17 am - control-alt-delete did not work, the keyboard and mouse were inoperative - so I manually re-booted the computer. Boy, I hate to do that.
The re-boot seemed to go normally - the Windows screen with the progress bar came up, stayed for a few seconds - then wham! Blue screen of death so fast you could barely see it, and the machine re-boots again.
So, I shut the computer completely off. Then I re-started it - with the same result. After it re-booted the second time, it came up in safe mode - the choice of 'starting Windows normally' did not work - same re-boot problem. Then I selected 'safe mode with networking' even though I have no idea what that means. Then I had a choice to continue in safe mode or use System Restore to go back.
I chose to use System Restore, since I have no clue how to use the computer in safe mode. This was successful, and the computer has been moved back to where it was at 7pm last night. However, the little 'update' icon is back on the taskbar, and I know when it installs, I am going to have the same problem.
I changed my options in Windows update to say 'notify me of updates, but don't download and install until I say so' - instead of the 'automatic' - but how do I deal with the... Read more

A:Solved: Windows update crashing my machine

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RELEVANCY SCORE 46.4

I have been trying to update my computer for some time, and NET does not install or update. I was finally able to uninstall 4.0 client and extended, and  now I am having trouble installing anything and windows installer crashes. log from Security Check:  Results of screen317's Security Check version 0.99.81   Windows 7 Service Pack 1 x64 (UAC is enabled)   Internet Explorer 11  ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled!  Microsoft Security Essentials    Antivirus up to date!  `````````Anti-malware/Other Utilities Check:````````` Malwarebytes Anti-Malware version 1.75.0.1300   Adobe Flash Player 12.0.0.77   Adobe Reader XI   Mozilla Firefox (28.0)````````Process Check: objlist.exe by Laurent````````   Microsoft Security Essentials msseces.exe Windows Defender MSMpEng.exe`````````````````System Health check````````````````` Total Fragmentation on Drive C:  ````````````````````End of Log`````````````````````` 

  Log from FSS: Farbar Service Scanner Version: 25-02-2014Ran by ARIK (administrator) on 11-04-2014 at 10:04:38Running from "C:\Users\ARIK\Downloads"Microsoft Windows 7 Professional  Service Pack 1 (X64)Boot Mode: Normal****************************************************************Internet Services:============Connection Status:============... Read more

A:Unable to update/windows installer crashing

Please run sfc /scannow.
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Sart orb and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and choose Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
A page similar to the one below will open.
 

 
Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
 
If the scan finds no integrity  problems in the first portion of the scan it should stop, to be sure that the scan has stopped wait five minutes, then type in exit and press Enter to stop the scan.
 
When the scan is finished please post the log of this scan.
 
To find sfc /scannow file type cmd, run as administrator, copy and paste the following, then press Enter.  
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
 
This will place a new icon on the desktop titled sfcdetails.

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RELEVANCY SCORE 46.4

This is what happened (Some tech terms might be off, as I run a Swedish computer and translating them as good as possible):
Windows update had downloaded some updates and had started installing them. Somewhere in the middle of this, power went down, and the computer went black.

Since then, the computer won't start. I get the same result both when trying to boot it up in
-standard mode
-fail safe mode(also tried with network and command prompt)
-"using last working settings"

What happens is the computer says "it wasn't shutdown properly" and I pick a startup mode out of those mentioned above.
WinXP starts loading, with loading screen and all, but then all of a sudden there's a bluescreen with some text flashing by too fast to be able to read anything, and then it reboots. And that's about as far as I've come. Same result for all startup modes.

The OS is WinXP pro with SP3, and has been running smoothly until today.

I did try booting with my winXP disc, it started the installation program, but that froze after a few minutes of chewing, so I had to manually reboot.

I *could* borrow someone else's cd with another OS and try that, of course. The only problem is, I don't have enough free hdd space to install another OS (roughly 1gb free), so I really need to access some command prompt so I can manually access (and delete) files, and I don't know how to do this. Is it even possible nowadays?

Am I screwed, should I kee... Read more

A:Computer won't boot after crashing during windows update

Instead of picking safe mode, pick the option to disable automatic restart on failure and report back with the blue screen error code.
 

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RELEVANCY SCORE 46.4

My desktop was running smoothly prior to last night's Windows 8.1 Update 1, now unable to come out of sleep mode. It initializes, but then quickly dies. Powering up manually is then successful, no immediate error messages after.

Have searched the issue with no returns and attempted to update the driver for my ATI Radeon HD 4850, but was unsuccessful (?) The AMD Catalyst software installed, but the driver install itself failed. Current driver is 'ATI Radeon HD 4800 Series (Microsoft Corporation - WDDM v1.1)'
Any help diagnosing would be greatly appreciated!
AH

A:After Windows 8.1 Update 1, crashing coming out of sleep

Restore it back to one day before the update that should do it, hopefully you do have restore points.

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RELEVANCY SCORE 46.4

Hi,I have come across 2 Pavilion desktops in the last week with the same problem. After installing the Windows 10 Anniversary update, the computers crash with a blue screen. Both computers have an AMD HD 8570D graphics card. Resetting Windows 10 does not fix the problem, nor does updating the drivers. The only fix I have found is to do a factory reset to Windows 8.1.Has anybody else experienced this problem?

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RELEVANCY SCORE 46.4

My Dell XPS 9000 desktop was running smoothly prior to last night's Windows 8.1 Update 1, now unable to come out of sleep mode. It initializes, but then quickly dies. Powering up manually is successful, no error messages after.

Have searched the issue with no returns and attempted to update the driver for my ATI Radeon HD 4850, but was unsuccessful (?) The AMD Catalyst software installed, but the driver install itself failed. Current driver is 'ATI Radeon HD 4800 Series (Microsoft Corporation - WDDM v1.1)'

Any help diagnosing would be greatly appreciated!

AH

A:After Windows 8.1 Update 1, crashing coming out of sleep

I was just about to ask a very similar question. My laptop won't come out of sleep mode either. I close the lid or put it into sleep mode manually and it won't wake up. I have to hold down the power button to restart. I've mostly messed with the power setting to no avail. It seems like there is something preventing it from waking up, rather than the "won't go to sleep" problem that earlier versions of Win8 were having.

I have a suspicion that it has something to do with how 8.1 recognizes my Intel graphics chipset and Nvidia card. But really, thats just a suspicion.

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RELEVANCY SCORE 46.4

Hello, well unfortunately I've been dealing with this dreaded display driver error and I'm running out of options on what to do and how to fix it. When I start A3, it boots up just fine, then when I try to start a campaign/showcase mission or Multiplayer server, the screen starts getting horizontal lines jumping on the screen/blurred blocks sometimes as well, and then my computer either freezes up or automatically restarts, sometimes I can close ARMA n goto desktop but that gets whacked out as well doing the same thing basically on my homescreen. It then proceeds to do the same thing to me when I'm just on the desktop trying to open Google Chrome or any other task for that matter, still getting the "Display Driver Has Stopped Responding and Has Recovered" in the bottom right corner of Windows.

I've literally tried everything regarding troubleshooting this matter and to no success: Updating Drivers/Windows, Tweaking Catalyst CC settings, Disabling Hibernation, Even Refreshing the PC (Windows 8.1), Booting in Safe Mode (MSConfig), scanned for Viruses, complete Reinstall of ARMA 3, ... This has been driving me crazy the last few days and cannot figure out for the life of me why it is doing this now?? ARMA 3 was running great the first 4 or 5 months I've had it and has never had issues like this, it seems it all started after trying to join a server Online and then it crashed and froze and has been doing this Display Driver Error stuff ever since (I did recently downlo... Read more

A:ARMA 3 Crashing/Display Driver Error/Windows 8.1 AMDRadeon

Can anyone help me here or am I just blowing hot air?? Please help because I know my PC is not trashed already, probably some stupid update on the drivers or something...

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RELEVANCY SCORE 46.4

I've got Windows 8 64-bit, and it's been running fine for about 2 months now. Just today, it's started to crash the desktop every 6 seconds. The screen goes purple (which I'm pretty sure is just my chosen background colour), the outline of the taskbar remains,
but all the icons disappear, and then everything returns, only to crash again in another 6 seconds. I've watched the task manager, and under "background processes", an icon called "Windows Problem Reporting" appears for about a second,
and then goes away.
I've looked up some other people's questions about this, and most people seem to recommend checking for updates, or installing new graphics drivers, but this is not an option for me. Whenever the desktop crashes, it shuts down control panel as well. This
means I can't start my computer in safe mode, I can't check for updates, I can't uninstall/update drivers, I basically can't make any changes to my computer! Even as I'm writing this message, the cursor keeps disappearing from the test box whenever the desktop
crashes, and I have to click on the screen every 6 seconds. ARGH!

A:Windows 8 explorer.exe keeps crashing and I can't use Windows update as a result!

Hi,

Windows Explorer crashes are mostly caused by an incompatible Shell Extension.

please download this reg file from my SkyDrive:


http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer_full.reg

and make a double click on the file to import it. If you can't do this, run regedit.exe and import the registry file there!

When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the dump file (compressed 7z or RAR to reduce the size) to your public Skydrive [2] folder and post the link here. I take a look at
the dump with the Debugger, maybe I can see which Shell extension is the cause.

After you generated the dumps, download and import this regfile:

http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer_full_uninstall.reg

to stop the dump creation.

André

[1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
[2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65"A programmer is just a tool which converts caffeine into code"

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RELEVANCY SCORE 46

hi there

first off when i log into my windows account a Data Execution Prevention error comes up blocking windows update automatic updates. if i try to run msconfig it brings up a generic error instantly saying it needs to close and then once i click "dont send" on this error another error comes up about drwatson saying the same thing. after clicking dont send on this error i have drwtsn32.exe running twice in task manager and msconfig once.

i have ran pandascan and the trendmicro virus scan and both found no viruses. however, a few days ago i removed Tenga.A using the trendmicro scan.

booting up in safemode i have no problems with msconfig etc.

here's my HijackThis log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:04:28 p.m., on 14/08/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
D:\Programs\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\dumprep.exe
C:\WIN... Read more

A:msconfig & drwtsn32 crashing + windows update blocked by DEP

bump, please help
 

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