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Touchscreen Not Working: Lenovo Ideapad flex 4-1470

Q: Touchscreen Not Working: Lenovo Ideapad flex 4-1470

I have a year old Lenovo Ideapad Flex 4-1470 laptop. The computer works perfectly, however the touch screen does not work all the time. Some of the keys on the keyboard won't work, some areas of the screen do not register my finger everytime, etc. I took it to the place of purchase (Office Max) and they ran a diagnostic check that came up perfect... the computer is working like it should. I have a warranty on the computer for 3 years trough SquareTrade. I don't use the touch screen really at all (only use it because it's there), but I'm annoyed that it doesn't work correctly because it's only a year old. Any suggestions on a fix? I can't find a calibration reset for the touch screen or any kind of up system reboot. Any help will be appreciated.

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RELEVANCY SCORE 200
Preferred Solution: Touchscreen Not Working: Lenovo Ideapad flex 4-1470

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RELEVANCY SCORE 116.4

Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

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RELEVANCY SCORE 116.4

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

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RELEVANCY SCORE 116.4

The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

A:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 110.4

Hi I was wondering if I could add a 2nd 256 gb M.2 SSD to my Flex 5 - 1470?Thanks

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RELEVANCY SCORE 109.2

HiI´m from Brazil and I bought a laptop Lenovo Ideapad Flex 4 - 1470, in Washigton DC. However, I had a little accident with my computer and some keys from my keyboard laptop were broken, I´d asked some solution from Lenovo support and people has told me that due to I bought in USA I can´t have a replacement part her in Brazil. So, how do I get this keybooard to fix my computer? thanks!

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RELEVANCY SCORE 109.2

I have been using my Ideapad as both a laptop and a tablet and the hinge on the left side had started to crack and the screen is now leaning to the left. Is there any way I can fix this? I looked and it says the limited warranty I have doesn't cover this and I seem to not be able to get the Protection Plan either.

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RELEVANCY SCORE 108

I'm trying to boot into bios. What keys do I press to do this?





ThinkPad Edge E555, AMD A10-7300 1.9 GHz quad core, 8 gigs RAM









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A:How to get Lenovo IdeaPad Flex 4-1470 to boot into bios

According to the user's guide, you press the Novo button with the system fully shut down.  Is that not working for you?
 
(English) User Guide - Notebook
 
Z.

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RELEVANCY SCORE 105.6

I have reset my laptop and have updated windows and I think all drivers and my touchpad is STILL not working.  I'm having to use an external mouse.  Any ideas of what I can do to fix this annoying problem?

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RELEVANCY SCORE 102

Recently my touchscreen of my laptop stoped working. I reset the laptop and everything, looked for solutions online, but I cant find any solution. Sometimes it worked again out of nowhere. But i prefer that it works all the time. So if anybody has a solution? Thank you in advance!

A:touchscreen Lenovo ideapad flex 14

Same problem here. The touch screen suddenly stopped working this evening. Reinstalled chipset but to no avail.

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RELEVANCY SCORE 100.8

Hi, since a few weeks i had an issue with my Flex 140D Notebook - the touchscreen doesn't work. What i've done was to uninstall the 3 USB-Devices below the HID-Section and the Touchscreen itself and rebooted the System. I did also an "Reset", see the link below, for the Mainboard but it doesn't fix the problem. Can someone give me a hint ? OS: Win 8.1 Pro Regards Mike http://answers.microsoft.com/en-us/windows/forum/windows_8-tms/touchscreen-not-working-windows-8-len...

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RELEVANCY SCORE 99.2

Hello all, I just purchased a Flex 5 1470 80XA for simple drawing purposes for a project my company is working on and the HID Compliant Touch Screen driver is not on the machine.  I am currently on the latest Windows 10 and BIOS builds. Now, I have scoured the forums and the internet at large and I can't find a consistent answer on why this is the case or how to fix it. I have attempted every solution that I have located with no luck. Anyone nave a solution?

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RELEVANCY SCORE 97.2

I  have an Ideapad Flex 15.
 
Since I upgraded yesterday to Windows 10, I have lost the touchscreen ability I had up to that point on Windows 8.1. On search for pen and touch, I was given this message on a system information page: "No pen or touch input is available for this display." I have looked in device manager under Human Interface Devices. Expanding the view to show hidden devices, I see "HID compliant touch screen." When I click to get device status, this is the message:
 
"Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer."
 
How do I do that? I note a similar problem in Windows 8.1 on this posting:
 
http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/touchscreen-not-working/c48cda2...
 
Does anyone have any idea how to reconnect the hardware device -- or at least to solve this problem? Thanks!
 
 
Mod's Edit: Added model to Subject line for clarity










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A:Ideapad (Flex 15) touchscreen not working on upgra...

I solved the problem here for my sister's Flex 14.Press Windows+X and open Device Manager, go to Mouse and uninstall USB touchscreen.Solved the problem here...

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RELEVANCY SCORE 97.2

The Touchscreen of my Flex14 Notebook is not working.I tried all hints like deinstalling the HID Interface Device Drivers.I also took out the battery.After all I went back to factory setting. - touchscreen / tabletPC still not working.I reinstalled Win 8.1 and made upgrade to Win 10 - touchscreen still dead.How can I test if touchscreen hardware is functional.Any suggestions or help would be much appreciated. Best regards Siegfried

A:IdeaPad Flex 14 Touchscreen not working after upgr...

Welcome to the Forums Invertore! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 95.2

Hello, I followed the other thread of someone who had this same prroblem, but the solution did not work for me. In my device manager under mice and other pointing devices > there is only: Lenovo Pointing device I have tried:configure pen and touch settingsuninstalled and re-installed HID- compliant touch screen tried reverting to a previous verion of windows performed a system reset I can't get ahold of the lenovo support phone line.. I use the touch screen feature daily and it has affected my work, any help is appreciated!  

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RELEVANCY SCORE 94.4

Hi Team,I have Lenovo Flex 2 14, which is not working touch screen. I have try all mathoed but unable to fixed it.1)  HID- compliant touchscreen is not present in device manager2) Not found USB Touchscreen Controller (A111) Really disapointed about this  Kindly share the proper solution to fix it. where i found driver .exe file for install the same. I'm on now Windows 10. thanks Birbrata  


























Device Manager.jpg ?249 KB

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RELEVANCY SCORE 94.4

I've had this computer for a couple months now and recently, my touchscreen has been on and off--sometimes it works, sometimes it doesn't-- and I have no idea why. The touchscreen function just randomly stops working. I've tried searching for solutions, but to none avail. Has anyone else experienced this problem? Does anyone have a solution?

A:Lenovo Flex 3 14'' Touchscreen Not Working?

Hi Gvee,
 
Welcome to Lenovo Community!
 
We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
-------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 90.8

can anyone tell me how to access the memory on the latest flex ideapad 1470. I can get the bottom cover off, but i cannot find the memory slot. Is it encased in the silver square device? Any help would be appriciated

A:Flex 4 Ideapad 1470 memory

Hello and welcome,
 
Page 41 of the Hardware Maintenance Manual - Notebook should help.
 
Z.

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RELEVANCY SCORE 90.8

I have been trying to register my new Lenovo Ideapad Flex 4-1470 on the Lenovo website for nearly a wekk now.  I am stuck at the part where it asks for you to enter the Product KEY.  Now, I was under the notion that product KEYS were mainly only used for softwares.  I first thought maybe it meant the product number.  I have searched in evry forum, blog, post, search site, Lenovo app, paperwork, you name it, and can not find either of these for this laptop.  I then used the support chat on Lenovo's website and asked a CSR who proceeded to tell me that it is in fact a product "KEY' I need and that it is given to the buyer at time of purchase.  He also told me that when purchasing from the Lenovo website that it is emailed to you.  Unfortuantly, I did not purchase it from there, but at Best Buy instead.  But the CSR in  the Support Chat assured me that this "Product KEY" is required to register the laptop and it is given at time of purchase.  Can anyone help me here - is it printed on the receipt?  Maybe on the one (1) measly little folded paper that came with the laptop in the box (which I have checked about 30 times and there is nothing very useful at all on this scrawny paper) ?  And, is it me, or has Lenovo's product support gone straight down the crapper?  Seriously, no TANGIBLE product information included in the box???  And the Lenovo Apps are a joke, and bad ones at that (crickets chirpping in the back... Read more

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RELEVANCY SCORE 90.4

Nothing different happened between turning off the computer & turning it on to keep working & yet all of a sudden the touchscreen doesn't work?? It's almost as if it was turned off? Is that a setting that can be turned off or does this need to be fixed or something?  So annoying!! 

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RELEVANCY SCORE 90

I have a flex 5 1470 81C9 and ideapad 720s with i5-8250.  I just reinstalled win 10 from scratch but forgot to copy out the default lenovo wallpaper.. Much appreciated if someone can go to their windows/web/wallpaper/lenovo and copy the wallpaper file out for both of these and share it with me on here.  Thanks!

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RELEVANCY SCORE 88.8

Recently bought this laptop and having issues waking this system up from Sleep. I updated the BIOS to the latest version and the system shows that all the drivers as up to date. System was bought from Microsoft Store ( if that's an important data point as MS does not install all the bloatware that typically comes with it). Here are my observations; scenarios are all in laptop mode, I haven't ventured much in to tablet mode. If I leave the laptop plugged in with no activity, Screen powers off after the specified time. When I try to wake the system, it does not respond. Power light stays solid and is not blinking as I would expect it to be. Only option to bring up the system is a reboot. I have the Balanced Power Mode active. If I put the system to Sleep from the Start Menu ( Power - Sleep), System goes to sleep, Power light blinks indicating sleep mode and I am able to wake the system up with key press.  I am reasonably tech savvy, but has not been able to find a solution . Love the laptop at the pricepoint in every other aspect and would really like to keep this, if I can solve this issue. Any guidance from gurus out here is appreciated !

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RELEVANCY SCORE 88

I've seen a few times where I have not used my Lenovo for a several minutes it will go into "sleep mode" and I have to hit the power button to open it again. But it is asking me to sign in. I have to turn it off by holding the power button and then turn it back on. And then it will start showing my normal desktop. How can I stop that "sign in" from showing? I never created a password and didn't think I need to do that.
Can anyone help?

In Sign In Options it has "Password.... Your account doesn't have a password. You must add a password before you can use the other sign-in options."
Whatever that means???? I never created a password and don't understand why it is asking me to "Sign In" when I turn in on from the Sleep mode.

(Win10/64 bit)
 

A:Lenovo Flex 4 1470

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RELEVANCY SCORE 88

I am thinking about purchasing the following and wonder if someone would tell me what they think about it or if they already own one and how they like it:

Lenovo - Flex 4 1470 2-in-1 14" Touch-Screen Laptop - Intel Pentium - 4GB Memory - 500GB Hard Drive Weighs 3.86 lbs. and measures 0.8" thin

http://www.bestbuy.com/site/lenovo-...D=1&siteID=je6NUbpObpQ-X_jbAmd8IenR6wnXAaenjQ
 

A:Lenovo - Flex 4 1470

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RELEVANCY SCORE 88

Does anyone have a Lenovo - Flex 4 1470? (Win10/64bit) I bought mine in July 2016 and yesterday when I signed on I got a pop-up from Lenovo telling me about a "critical" Lenovo update. I am pretty sure if was referring to BIOS update = v.0vcn.22ww / 120 MB.
I clicked for it to install and then another pop-up saying something about it (possibly) changing binaries, etc. I didn't know what that was all about and so I cancelled the downlod.
Today I phoned Lenovo and spoke to a woman who said "they" didn't recommend downloading/installing updates to BIOS unless I was having problem with this laptop.
As I asked, does anyone else have a Lenovo Flex 4.1470? If so, did you get this critical update notice and if you did, did you install it?
I am 81 years old and know nothing about these things and wonder if I should just forget about downloading the BIOS update? Or whether it MUST be downloaded for this Lenovo to operate properly.
Thanks for any help.
 

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RELEVANCY SCORE 88

Bought my Flex 4 several months ago and every so often IO get a little pop-up at bottom right of screen saying something like "Lenovo Credential Needed."Just what is this and what do I have to do? I don't want to click on it and then find out I did something I should not have done or have signed-up for something I didn't want, etc.Can someone enlighten me?

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RELEVANCY SCORE 88

Bought my Flex 4 several months ago and every so often IO get a little pop-up at bottom right of screen saying something like "Lenovo Credential Needed."Just what is this and what do I have to do? I don't want to click on it and then find out I did something I should not have done or have signed-up for something I didn't want, etc.Can someone enlighten me?

A:Lenovo - Flex 4 1470 2-in-1 14"

Hi there, Alicez           -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
You can try setting the credentials for this device in the Windows Credential Manager: http://windows.microsoft.com/en-us/windows7/what-is-credential-manager You can locate the Credentials Manager by clicking the Windows start button and typing in "Credentials".
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 86.8

Wondering if flex 4-1470 touch glass is compatible  with Lenovo flex 5-1470 touch glass 80XA0000US 14" ?...there are plenty of available parts on ebay.  I recently damaged my screen the lcd backlit is working, there is a crack that goes across the screen and unfortunely, the touch operation is not working.  I was looking to replace my 10 point touch glass and have not found any reputable site that have availablity. I have tried ebay,screenreplacement, and many other sites including ali express. The system turns on fine and i work on the laptop normally however the crack starting from the left most bezel and toward the middle is quite annoying. specs:Lenovo FLEX 5 80XA0000US 14" Laptop Computer (7th Gen Intel i5, 256GB SSD, 8GB DDR4, Win 10, Integrated Intel HD Graphics 620) Product Details  STYLISH 2-IN-1 ENTERTAINMENT POWERHOUSE  Gorgeous video. Enhanced, immersive audio. Optimized video chat features. It?s all here in the Flex 5, a stylish 14" 2-in-1 laptop with a powerful processor and long-lasting battery life. Boost your experience even more, with cutting-edge features like a fingerprint reader for ironclad security.7th Generation Intel® Core? i5-7200U Processor14" FHD (1920 x 1080) IPS TouchscreenWindows 10 Signature ImageIntegrated Intel HD Graphics 6208GB DDR4 2133 MHz of Memory (Upgradeable to 16GB)256GB PCIe SSDHarman® Speakers with Dolby® Home Theater®2 cell 52.5WHr Polymer; up to 7 Hours for FHDSt... Read more

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RELEVANCY SCORE 86.4

My Lenovo was purchased back in 2015, so the warrenty is expired. Still, up until recently the touchscreen had been working fine. Now, no matter what mode it is in, it doesn't detect my touch. I have gone through every Google-searched solution I could find, none have worked.I have gone to device manager, checked the drivers for updates (they are up to date) but the window doesnt allow me to Disable/Enable the driver. I've used the lenovo website, the companion app and my windows control panel to check for updates but no changes to the touch screen. Running Windows 10 (64x) Solutions, or links to other form posts are appreciated.

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RELEVANCY SCORE 86.4

I am on windows 10 and one day my touchscreen just stopped working. I checked device manager and HID-compliant Touch Screen Driver is "not connected". So I uninstalled and try to detect hardware change but it won't let me reinstall. It seems like the touchscreen is not being detected by the computer. Please help

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RELEVANCY SCORE 86.4

I am on windows 10 and one day my touchscreen just stopped working. I checked device manager and HID-compliant Touch Screen Driver is "not connected". So I uninstalled and try to detect hardware change but it won't let me reinstall. It seems like the touchscreen is not being detected by the computer. Please help

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RELEVANCY SCORE 86

Any one using a docking station for Lenovo Flex 5 1470 ? If so which model. I need to connect 2 external LCD and the USB-C port looks like data only so displaylink type of devices will not work. Also what is the difference between USB 3 and USB-C Data only , speed, 5 Gbs vs 10 Gbs Thanks Jay 

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RELEVANCY SCORE 86

Hi, I have a problem with my Lenovo Flex 3 keyboard in which several keys (1-4, 7-0, PgUp, PgDn, PrtSc, F10-F12) have trouble registering or do not register at all. This makes the laptop very inconvenient to use when programming or typing notes. Attempts to Fix:-Setting the keyboard's repeat delay to the shortest = No results.-Reinstalling the keyboard driver = No results-Holding the broken key at the very bottom left corner = Rarely fixes-Flipping my computer and shaking it to remove any particles inside the keys = No results-Having only English (United States) language pack and US keyboard  = No results-Reinstalled Windows = Temporarily fix-Removing the battery, holding the power button for a minute, and reconnecting the battery = Temporarily fix Diagnostic Tests:-The on screen keyboard works-External keyboards connected via USB works Additional Information:-Operating System is Windows 10-Machine Type: 80JK-All drivers are updated (Except for ACPI - Microsoft driver used)-BIOS Version/Date Lenovo BDCN71WW, 8/03/16-The faulty keys would sometimes work if the touchpad was touched-When the faulty keys did work, if the touchpad was touched, the keys would sometimes have difficulty registering- I have read the post "ideapad 700 15ISK - Keyboard missing keystrokes"  Since my laptop uses an internal battery, it is very inconvenient and time consuming to to reconnect the battery. Is there a fix for my laptop? I know for a fact that the Ideapa... Read more

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RELEVANCY SCORE 86

Hi, I changed my notebook's HDD for a SSD since the old one crashed. The Windows 10 install went fine, everything works, but the keyboard is recognized as a regular keyboard. As a result, the control/function keys are not recognized properly. Volume control works, brightness works, but plane mode (F7) and mic mute (f4) don't. It is not a big deal, but since everything else works, I would love to be able to set that up correctly. Am I missing something? I downloaded everything I could find in the Lenovo Support Page. Thank you

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RELEVANCY SCORE 86

Hello I'm having a lot of trouble with the screen of my lenovo flex 3.Seems like every time (or almost every time) i try to pick it up, move it or flip it into tablet mode, the screen fails and i have a black screen with white lines crossing. I have to restart the pc (the hard way), therefore losing everything i was doing before this event.I bought this computer 1 year ago but I'm not a big computer user, i use it probably once a week or less, but it still seems like im using an old computer that can fail at any moment.Just to clarify, this computer never had any kind of "accident", never fell or never had any kind of bump. I dont move it from my home and its never been on a backpack. What can i do, or what can you do for fixing this computer? I hope you can help solve this problem. Thanks.

A:Lenovo flex 3 - 1470 screen failure

[UPDATE] it's getting harder and harder to restart the pc after this event...

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RELEVANCY SCORE 86

I am a writer and I use the keyboard almost exclusively so I need the touchpad almost NEVER.  In the absence of a keystroke chord or a set of strokes, I have to open Settings to get to Touchpad and Disable it.  Having Lenovo Settings out of order for so long is a major bummer because my fat hands continously mark large portions of text and when I hit the wrong [right?] key, ZIP the text goes away. If I'm not paying attention, that portion of my deathless prose is lost.   Hey! It happens.  OK? No, seriously, my warranty is about to expire and I would like to know if this thing is going to be fixed, or is there a set of keystrokes to disable the touchpad - like there should be?  Thanks guys.  I'm at laeva65  at  gmail Jack in Phoenix AZ

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RELEVANCY SCORE 86

the lights just randomly turn on (i tried pressing Fn + space and from the lenovo settings) like one day off and then suddenly they turn on. but then when i turn them off again or flip the computer 360 degress they just remain off (can't turn them on)help please

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RELEVANCY SCORE 85.2

hello i am having trouble with my flex 4 1470. my computer keeps multicliking everytime i use two fingers. here is a example. when i open firfox and i want to open a new tab and use one finger to move and other one to click. it open up multiple tabs like 3 to 5 and another example is when i need to click on somthing to turn off or on it multi clicks back on. it also happens with word. when i move the courser to a word it highlights the whole page. i have tried everything, i changed the settings on mouse settings and nothing. i replaced touchpad and nothing. i noticed that when i roll back the update it works great but the couser is so slow at max speed. what do i do to fix this, this is verying annoying it keeps multi clicking with the latesn update and if i remove the update it slow as a snail.  

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RELEVANCY SCORE 85.2

Hey all, Im currently working in a cruise ship and some water got into my Lenovo Flex 4-1470 80SA. The motherboard is shot. I'm wondering what motherboard to buy or if there is a similar computer I can just buy and  put my old hard drive into a new computer. I'll be in Europe through October and haven't been able to find the flex 4 at all. Any artifice at all would be great!! other specs:Intel Core i7-6500UAMD Radeon R5 M430 graphics16gb ram 

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RELEVANCY SCORE 85.2

My ~2 week old Lenovo Flex 5's screen started to flicker a few days ago and the issue has become progressively worse since then to a point where most of the screen is covered by black flickering at times. The computer starts fine, but when the computer is moved and especially when the screen is moved up or down the flickering appears. Sometimes the flickering only starts after the computer has been on for a few hours (restarting the PC fixes the issue for a short while). I have tried updating to the latest Intel graphics drivers in the device manager to no avail. I then tried uninstalling the display drivers from the device manager, that only seemed to work for a short while. Is this a faulty screen that should be RMA'd immediately or is it likely a software-related issue?

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RELEVANCY SCORE 85.2

I noticed my touch screen stopped working yesterday May 14, 2018. I have looked under Human Interface Devices and the HID-Compliant touch screen Properties window says "The device is working properly." I have also tried to update the driver, but the system says there are no updates available and that the only driver in existence is the original (June 21, 2006). I have also tried disabling and enabling the device and several restarts with no luck. Any advice?

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RELEVANCY SCORE 84

Hi all, I have owned a Lenovo Flex 4 1470 2-1 for about a year now. At the beginning of this year, I noticed that my keyboard and trackpad had been disabled. I quickly realized that they would be promptly reactivated when I switched into a tablet position. Occasionally, upon restart or resetting the computer, the normal keyboard/trackpad function will return. Every time this happens though it rarely lasts longer than a day. Sometimes, it has returned even when I did nothing to fix it. Sometimes, if I held my laptop at a certain angle, or applied pressure to the base of the laptop, the function would return momentarily. Overall, the tablet/laptop hybrid function has been acting erratic and unnatural. I have already tried restarting my computer, reenabling the trackpad in lenovo's settings application, resetting my PC(both without removing personal files and removing personal files) as well as running countless virus and malware scans. I would return it to costco where I purchased it from, but my laptop is very important to me and Costco typically ships it out to the manufacturer for troubleshooting. Returning to Costco is a last resort that will be time consuming and cumbersome to my work and school.  Please help, I have been using an external keyboard and mouse for much too long.  Again, for reference, I own a Lenovo Flex 4 1470 running Windows 10. Thank You!

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