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Cracked keyboard

Q: Cracked keyboard

My office purchased a T480 in June of this year (2018) after my old Lenovo motherboard died. Today my E key split in two. Upon examination our IT guy noticed five more hairline cracks on my most popular keys. This is my third Thinkpad and I have never had a problem with keys. I have not abused the machine in any way - have not dropped it or exposed it to extreme heat or cold. The cracks are clearly stress points on common keys (E, D, L, S). This is a horrible time for such a repair in my work, but at least it is under warranty. Anyone else have this problem after 6 months? Check your keys closely. I didn?t see the cracks until my IT guy pointed them out. I also noticed my model has the only ?unavailable? key part on key replacement websites.

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RELEVANCY SCORE 200
Preferred Solution: Cracked keyboard

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 52.4

I have a 2nd Gen X1 Carbon. somehow the keyboard bezel has cracked right above the charging socket. This means the plug no longer sits in there securely. It worked fine for a while if i wiggled it about a bit. Now it has become too lose. I managed to find a replacemtn bezel on ebay fairly cheap.Can someone please advise how to remove the bezel ? I found a video for the X1 Carbon Gen 1. Is it the same process?  

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RELEVANCY SCORE 48.8

Just an interesting tidbit of information: That's the story from The Inquirer.

No forum rules violated here--just the story, not the crack.
http://www.theinquirer.net/?article=24961

The hackers just ain't givin' up.
 

A:Cracked Windows anti-crack cracked claim

Nothing new here - LongHorn/Vista will probable be cracked before it comes out too.
 

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RELEVANCY SCORE 34.4

My G50-80 laptop is facing issues with keyboard.When booted initially, only few keyboard keys work. While other keys cannot be entered, Enter key doesnt work. At the same time, same keys dont even work from on-screen keyboard either. So I cannot even enter my password.I can hardly login by clicking forgot my password, then again switching back to login page, suddenly keys start working! while being logged on, same keys problem reappears, this time I again use bypass to logout and login.Then keys start working.Pleaseee can some one help for this issue.My OS is windows 10. 

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RELEVANCY SCORE 34.4

sir, i hve a hp dv6735s and its lcd is broken at the right botom corner but still working but with a little black spot on lcd and i want know how long it will work so that i can change it to a new one ...
 

A:lcd cracked

It should work like that for the rest of it's designed life.
 

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When I powered on my spectre I noticed there was a black, gray, and green line going through the screen. There was no display, and eventually the notebook powered off, and I have not being able to get it to show any display since then. There's no visible signs of screen damage, But it was obvious considering the line through the screen. Please assist me on how I can get this screen repaired

A:Cracked LCD

Subject line Correction HP Spectre.. Not UP

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RELEVANCY SCORE 34.4

I already know how to change the lcd, but my problem is finding the right size and all that. Any help?

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Bought new HP in november 2016 , after few months screen crack , support says : mechanical issue , user fault , have to pay 250 for repair and transport - HP don't know about any issues with screen . Any advice ? ( obviously besides usual one : pay )P.S.I hope post won't be edited/removed like last one :-) - I've tried to be courteous this time and used HP only twice .

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Hi. My HP Stream x360 accidentally got cracked.  I bought my laptop in August of 2015 and the warranty has expired. Can I buy a warranty that covers accidental damage? I saw a warranty that covered it on the website but wasn't sure if it needed to be purchased on the day that I purchased the laptop.

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My daughter has a diagnal crack on her laptop screen can we replace just the glass?  What parts number would that be? I did not buy any additional warrenty and we have had the laptop over a year.    Thank you.













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A:Cracked glass

Here's the Manual: Manual For touchscreens, HP does not assign a part number for just the glass and digitizer. In the HP system you must buy the whole 9 yards or nothing. HP Part for whole screen assembly: HD, (1366768), UWVA display panel assembly 809832-001 However, entrepeneurs do offer just the glass and digitizer as a replacement part.  http://www.ebay.com/itm/13-3-HP-Pavilion-x360-P-N-809832-001-Front-Touch-Screen-Digitizer-Outer-Glass-/142145925754?hash=item21188eb27a:g:u7cAAOSwdzVXv1Nu The Manual also shows no procedure to replace just the glass and digitizer. Are you absolutely sure the underlying LED isn't also cracked? Replacing just the glass requires some skills that normal laptop repair work does not involve like keeping out air bubbles. If you have ever replaced a cell phone screen you have the picture and, in fact, you can buy the digitizer and glass and take it to a cell phone repair shop and they can do the labor maybe better and cheaper than a computer repair shop.  If it needs the whole 9 yards, screen and all, those cost about $100 more than just the glass but also available on eBay.  Post back with any more questions.  If this is "the Answer" please click "Accept as SOlution" to help others find it. 

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My LED Backlit Touch Display with Truelife and FHD resolution ( 1920x 1080) got cracked.How can i get its replacement?

A:Cracked and broken LEd

What model system (i.e., Inspiron 7358, etc)?
In general, with touchscreen systems, the entire top half of the system needs to be replaced -- not just the screen. 

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I dropped my computer and the screen is cracked and my warranty ended 1/19/17 but I doubt it would be covered. The computer still works as far as software and ease of use it is just the screen is cracked. Can I replace the lcd screen and if so where? Thank you!

A:cracked monitor

@amazon2010 Hello;Allow me to welcome you to the HP forums! While it IS possible for a customer to replace an all-in-one screen, that is a very difficult process and requires a great deal of work -- and I would not personally recommend it because if any connection is bent or broken in the process, that would render your entire PC useless! In terms of having it fixed, I would recommend checking with an HP Certified Service Center:  http://support.hp.com/us-en/document/c00372730?jumpid=reg_r1002_usen_c-001_title_r0004Good Luck

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So, i just bought my hp envy from bj's LAST THURSDAY!!! LAST THURSDAY!!!!  I closed my computer last night and when i got up this morning to use it the crack was there..... as others have posted starting at the top and going down the right bottom of the screen.... i'm soooooo upset.....  this has  NEVER happen to me before......  i'm going back to bj's tomorrow and i'm not sure what will happen, but this was a very disturbing situation!!!

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Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 16335 Mb
Graphics Card: NVIDIA GeForce GT 630, -2048 Mb
Hard Drives: B: 2794 GB (2521 GB Free); C: 465 GB (243 GB Free); D: 1863 GB (873 GB Free); E: 0 GB (0 GB Free); F: 1862 GB (1531 GB Free); G: 2794 GB (2538 GB Free);
Motherboard: ASRock, H97 Performance
Antivirus: Avast Antivirus, Enabled and Updated Hi, this is my first attempt at posting. I am not very computer literate. my PC has had problems booting recently,took it to a PC tech . He reported that the Motherboard was cracked behind the Ram slots ,he moved a stick to a different slot and now PC boots ok. He also said the board might not last much longer! I use the PC mainly for photo editing and it could probably do with a bit more speed. My problem is what to do. start with a new motherboard ? Then there may be compatibility issues ???
Any suggestions would be welcomed, thank you Reyn.
 

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So, i just bought my hp envy from bj's LAST THURSDAY!!! LAST THURSDAY!!!!  I closed my computer last night and when i got up this morning to use it the crack was there..... as others have posted starting at the top and going down the right bottom of the screen.... i'm soooooo upset.....  this has  NEVER happen to me before......  i'm going back to bj's tomorrow and i'm not sure what will happen, but this was a very disturbing situation!!!

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RELEVANCY SCORE 34

My screen is broken and I got in December so I have a warranty

A:Screen cracked

Dear HP Customer, If you have purchased any additional careapck like ADP ( Accidental Damage Protection) then you may reach our Technical support and can initiate warranty services provided it falls under the terms and conditions. However, you can walk into any our HP Authorised service center and can get the unit diagnosed for the LCD replacement and the cost if the unit does not have ADP. Further information can be obtained by contacting our Tech support. Contact HP:http://www8.hp.com/us/en/contact-hp/support.html Thanks,Mahesh




I work for HP

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Hi My laptop hinge has just broken and the lid beside the hinge has cracked and split (right hand side). Can't see any wires but I can't particulary close the lid now as I feel it will just snap and break the screen completely. No idea how this has happened as I was opening the lid as normal, but it seems to be a common problem with the Sleekbook unfortuntely. What are my option's to have this repaired as this is clearly a design fault with the laptop.

A:Cracked lid/hinge

@Chris180

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hotmail has been cracked! If you use a hotmail account, ANYONE can read your e-mail!!! I'd encrypt it first, before sending it, if it's important! Just to let you know!

--maxim
 

A:Hotmail Has Been Cracked!!!!!

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I opened my laptop tonight and the screen was cracked, I carried it downstairs and did nothing to it, so it is so WEIRD.  I just spent an hour on the phone and politely explained my situation, the person on the phone said it is $424 to fix.  I explained my dissappointment and said this had to have happened before it is clearly a defect.  They told me nope, so I paid the 424, like everyone else and then I get on the forums and it is rampant.   Clearly HP has a problem.   I am pretty nervous, becuase I just bought a boat load for my employees and this thing just cracked this easily, I am seriously considering not ordering any more.  I fought everyone, they all wanted the surface, but we might have to reconsider.  Sorry HP, I think you are great, but you need to figure this out, and not charge everyone so much to fix it.  Too bad the laptop is awesome, and the screen was amazing.  

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My product is less than 3 months old, has not been mis-handled or abused in anyway, on the contrary as it was a very expensive purchase for me I have been exceptionally careful with it's use been mainly reserved to my desk. I am shocked and dissappointed to find it has developed a cracked screen overnight, virtally witout any apparent reason!! Upon reading this forum it appears to be a defect in this particular model. I am at a loss on the best way forward. Please help, this is definitely unexpectable for such a high end product.

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i put my laptop closed lid after using last night and in the morning it has a cracked screen.. now i need to find a store in melbourne, australia.. where can i find one

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RELEVANCY SCORE 34

I was useing my laptop and then we left to go get food and we just got back and there is now a huge crack on my screen and i am wondering if the warranty will cover it.

A:Screen cracked on its own

Does the warranty cover "accidental damage" ?  Sometimes called "all-perils" damage?Got any pets in your home?  Unruly co-inhabitants?Did you purchase on a "premium" credit-card, because sometimes those cards add "accidental damage" coverage?   

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Hi,  I recently bought this laptop and the screen is cracked.   How would I be able to fix it? Also I do have a limited time that I would need it to be fixed by if it is possible for a fast track way to fix it.  Thank You.  Tamara

A:SCREEN CRACKED

Dear HP Customer, If you have purchased any additional careapck like ADP ( Accidental Damage Protection) then you may reach our Technical support and can initiate warranty services provided it falls under the terms and conditions. However, you can walk into any our HP Authorised service center and can get the unit diagnosed for the LCD replacement and the cost if the unit does not have ADP. Contact HP:http://www8.hp.com/us/en/contact-hp/support.html Thanks,Mahesh




I work for HP

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A:Cracked Screen

There are a lot of 360s of various screen sizes. Hit fn + esc and get the Product number. Do you want to try to replace the screen? Where do you live (country)?

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Laptop fell from table and there is crack on screen. I need to replace screen. I checked on internet and there are few different types available in screens like IPS, FULL HD for my laptop. How do I know which screen is compatible with laptop. Laptop model is Dell Precision M4600.

A:Screen Cracked

Hello. You have posted your question on the Laptop Audio discussion board. This is out of my area, which is laptop audio, but I would go to the parts-people (Dell parts specialists) and enter the service tag of the laptop in the box under "Not sure which LCD screen fits your laptop", then if still needing more help, chat with one of their parts experts.

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Hi everyone,
 
It seems i've cracked the digitizer on my laptop and now the touch function doesn't work properly. While the display still works fine there's a giant crack across the screen and it's really annoying. I had to disable the touch via Hardware Manager because it was really going haywire.
 
I keep trying to call the support number, 1.866.724.8600, (removed content) but the machine keeps telling me that it " can't connect me to anybody."

I don't understand. How can I get ahold of someone at HP so I can get this fixed?

A:Cracked Digitizer

Hi @NewJerZ,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the touch screen. I will be glad to help you. The number you mentioned is not a HP phone number. If you are in warrenty, please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If you are not in warraty you can order both parts from HP Part Surfer.Per Page 15 per Maintenance and Service Guide,  Display Panel Kit part number 788608-001 and  Touch control board part number 788606-001 Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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The screen on my Spectre has cracked twice. I have extended service protection, so it was replaced each time. Last time, the repair person specuated that the heat from the computer may have cracked it. He suggested that when I turn it off, I put some sort of protection between the screen and the keyboard. Does this sound crazy? Does anyone have any suggestions about how to keep the screen from cracking? I am scared to actually take it any place, so it is no longer "portable:"  This kind of defeats the reason that I bought it. I am definitely discouraged. 

A:Cracked screen

Hi @SkippyCross,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the screen. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit?Please get back to me with above information, so I can help you better.

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RELEVANCY SCORE 34

My screen is cracked and I need to get it fixed.  Can you tell me how much it would cost.  It is still under warranty but I think it is not covered.  Can you tell me where I can take it or if you can fix it for me?  I love my little HP computer, we only own HP computers.  My husband and I have always stuck with HP becuase they run so well, and my computer is fast!!  I hope to hear from you soon as I want to get my laptop fixed asap.  I thank you in advance for your help. Kind Regards, Dborah

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RELEVANCY SCORE 34

Came back from Uni this morning and opened my computer screen to find it cracked near the camera, the cracks are spreading each time I look at it and now the touch screen isn't working properly (it does on and off).No real impact that I can recall it was in the same bag as all my text books, bit disappointed I only bought it at the end of June.

A:Cracked screen

Hi, Sorry I don't know what is your Spectra. All I know: HP has many models/products of laptops called Spectre and they are very thin machines. They are built to last but still not like tanks. Without a good protection inside ANY bag, very hard to predict the result. Now, what is your machine ? Please use the following instructions to find out the model/product of your machine:  http://support.hp.com/us-en/document/c00033108Regards.

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RELEVANCY SCORE 34

I have a Gateway laptop modle6518gz with a cracked LCD screen . How can i replace the screen.
 

A:Cracked LCD Screen

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RELEVANCY SCORE 34

Hello,  I have a cracked screen and am curious how much it will cost to get it repaired. I live in lethbridge and no laptop repair store will touch my laptop because it is a touch screen.  Thanks  

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RELEVANCY SCORE 34

I treated my G50 Touch Laptop very well.  Admittedly, like any laptap, I put it in my backpack and took it with me on trips for several years.  This summer I opened it up and found the screen cracked diagonally down the middle.  It operates fine.  Should I fix it, live with it?  Is there something Lenovo can do?


























IMG_7343.JPG ?4579 KB

A:Cracked screen

Hi petezajonc,
 
Welcome to the Community Forums.
 
A cracked screen may not be covered by the basic warranty.
In such events, should have an accidental warranty plan for Lenovo service center to accept it for repairs.
From here, you can check your current warranty status and type.
 
You can have it repaired with local service center like best buy else you may download the hardware manual for the guides if you have the tools to replace the LCD screen. The part number of the LCD panel/module can be checked here to search pricing and compare it from lenovo encompass or other resellers online.
 
With the pricing and details, you can decide if LCD replacement is an immediate concern for you specially if the touch screen is still fine.
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 34

I removed the hsf off my athlon 2500+ to clean it, but when i was putting it back on, i chipped the core. =( Before it used to run at about 45 C idle , but now with the crack on the core, it runs at around 50-52 C idle. Can the processor keep running despite the crack or should i replace it immediately?
 

A:cracked core

I broke all 4 corners off my Thunderbird and it still works fine. If you're using the stock fan you might want to ditch it. I got a Speeze HSF and it dropped my temp 10* and its alot more quiet. CPU runs at 40*c now and thats OC'd.
 

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RELEVANCY SCORE 34

I have a cracked screen on my HP Touchsmart 15. The product # is L0T71UA#ABA the model # is 15-r264dx. Please tell me what i need to replace it and where I can buy it. Thanks

A:CRACKED screen

Hi,You need:Part No: 764877-001Description: 15.6 INCH DISPLAY, BV WLED ST WITH BEZEL HPManual: Page 21http://h10032.www1.hp.com/ctg/Manual/c04409502Specs:http://support.hp.com/in-en/document/c04677832It'll be costly affair.HP part store here: $290https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=12DC36AEA6D1489689E3AAFF498F4698&SearchIn=P...Labour charges extra.RegardsVisruth

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As I type, I am looking at the unfortunate landing place for my 4 yr old's wooden ball that slammed into my laptop screen. It is cracked and has black lines growing by the minute. It is an HP laptop model dv6-1245dx. Does anyone have any advice on how to find and change such a screen?

A:Cracked Screen

heres one... HP Pavilion DV6000 Series Laptop LCDs (15.4-wxga-1CCFL) BRAND-NEW starting at $88.00

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RELEVANCY SCORE 34
A:Cracked Laptop Lid

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Hi, I was wondering if someone knows if this "cracked screen" issue was resolved. I just opened my laptop which has been just sitting on top of my desk and found a cracked on the screen (a line that starts at the top right corner and ends at the bottom rigth corner). I'm surprised because I am extremly careful with my stuffs and I haven't taken this computer out of my apt, it has been just sitting on top of my desk. I can't even understand what happened!!!. If someone knows something please reply. I appreciate any information I can get. 

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RELEVANCY SCORE 34

My notebook's left hinge cracked by the start button and now my computer wont turn on. Apparently this is a defect many people have complained about. Is there a service center near buffalo, ny that i can take it to for service? Is this an expensive repair?

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RELEVANCY SCORE 34

My screen developed a running crack and is now operating sporadically. The bottom right corner of my screen was not flush with the lid and yesterday I gave it a hard push and the screen cracked. It cracked where my thumb pushed and created a running hairline crack to the top of my screen. The budge is still not flush as the push only cracked my screen and now my laptop is working sporadically. My laptop is still under warranty and I'm really disappointed that this defect has created new issues. Who do I contact to get this repaired under warranty?

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RELEVANCY SCORE 34

looking for HP support center here in Metro Manila Philippines. i need to have my laptop's LCD changed. Screen got cracked. Kindly email me for nearest HP center i can reach too thank you.













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A:Cracked Screen

It is located : 1/F Accelerando Bldg., 395 Sen. Gil J. Puyat Ave, Makati, Metro Manila, PhilippinesPhone: +63 2 867 3551Hours:  8:30AM?5:30PM The following search has a link where you can get directions to it from Google maps.https://www.google.nl/search?q=E7Z34UA%23ABA&ie=utf-8&oe=utf-8&client=firefox-b-ab&gfe_rd=cr&ei=pBraWKG7NsmB1gKuw6OoDg#q=HP+Service+Center+Manila+Phillippines&*  

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Bought laptop for my doughter in november , one day she open screen as usual and noticed crack on screen . HP Customer Support decided : mechanical problem , customer fault . Have to pay HP ( repair in workshop other than HP void quarantee ) 250 for repair because HP don't know any issues with bad quality of screen ( they not read posts in this HP support forum I assume ) . But when I requested return of faulty screen to be diagnosed by independent workshop ...... first shock , then usual game " we give you some discunt from price " , then ... we won't take laptop to repair . On the end legal department will be involved and will see . 

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RELEVANCY SCORE 34

Hi, I paid top dollar to get this latest greatest Thinkpad X1. I have used Thinkpads for well over 15 years. I was working in a coffee shop, put it in standby, closed the lid, put it in my bag, walked 100 meters to another store, sat down and opened my machine to resume work and found a hairline crack right across the monitor from one side to the other.  The machine seems fine and most the time it is hardly noticeable. I have a full 3 year warranty but IBM wont even consider the warranty because they say it is physical damage and whenever its a monitor that is damaged they wont even begin to consider it covered under warranty. They want AUD640 to replace the monitor.  I was on holiday and so can also claim in my travel insurance but this is highly unusual for Thinkpads in my experience and wanted to knwo if anyone else has had or heard of similar problems with the screen cracking on a Thinkpad X1. 

A:X1 Screen Cracked! Anyone else?

my X1's LCD is fine... i haven't heard many LCD cracking on the X1, other than when people left a pen on the keyboard and slamming shut the LCD.

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I have product number K2Z69AV. I dropped my laptop and cracked the screen. It is only 10 months old and still within the mfg warranty period. Will the warranty cover this? How can I find out and who do I send it to, if covered?Thanks











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A:Cracked Screen

Hi, The answer is no. Not unless you are subscribed to ADP (Accidental Damage Plan) that HP offers. It includes liquid spillage, Accidental drops ets. Manufacturer warranty is for component replacements only but it doesn't include any customer induced damage. This is the number that you should call. HP SUPPORT: 1800 474 6836. Give them you computer's serial and product number for them to create a ticket for you. State what happened to the computer so you could get a support immediately.

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I finished my work, laid my laptop next to my bed and closed the lid. I was shocked in the morning when I heard a "snap" upon openning the lid to find a diagonal crack extending from the microphone hole at the top and ends bottom near the lower right corner of the screen. The LCD part isn't broken, just the glass covering it so the touch won't work. So it needs to be fixed.I talked to the customer support and they said they can't help me, and this was my fault. Well, Yeah is it my fault to open it ?! Apparently opening the screen is too much for this fragile laptop. It's actually was my fault from the beginning for purchasing HP laptop again, I did nothing to the screen except open it. It's really problematic product where I I paid around 500$ last time to replace the cracked screen when they also said that it's "Accidental Damage", and struggled with the popular left hinge problem before, and now is this ... There is something wrong with this screen.I didn't abuse the computer as I did not slam my PC or throw it against something, just opened the lid like I do every day. This shouldn't happen.and if they saw it, they'd know. it's not the first problem and it's not the first hp laptop, but apparently it's the last one.

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RELEVANCY SCORE 34

My laptop was accidentaly dropped and sadly the screen cracked. The laptop works perfectly fine. No black screen BUT the touchscreen is not working. I tried pressing the screen harder but still no touchscreen working. I noticed that when i push/press the monitor, the inside part(Maybe it's the LCD or idk) is untouched. And only the Glass from outside(Maybe it's the digitizer or idk xD) is cracked. now here are my questions:1 - what should I replace? The LCD or Digitizer or the front glass or something that I don't know?2 - How Can I replace it?3 - Can i replace it with a different Screen Model/type? Coz I think a TouchSmart Monitor screen is a hard-to-find item here in my country(btw im from Philippines), so i might use different model if possible. IF NOT,4 - Where can I buy this kind of Monitor Screen? Please suggest me a place or an online shop to buy from(An online shop that can deliver here in ASIA).

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http://inquirerinside.com/default.aspx?article=37941
 

A:Vista Cracked?

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