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Trusted Installer Service not running

Q: Trusted Installer Service not running

I have an issue where Trusted Installer Service is failing to run with the error <Failed to Read Description. Error Code: 193 >
When I try to start it manually I get "Windows could not start the trustedinstaller service on local computer. Error 216: 0xd8"

I believe this is stopping me from upgrading to windows 10. Any advice on how to rectify this situation would be most grateful. FYI
sfc /scannow does not run (I believe because of this)
Windows refresh wont run (I believe because of this)
Thanks in advance for your help

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Preferred Solution: Trusted Installer Service not running

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I know I have windows installer installed, as Flashplayer and adobe installed it. Is it harmful, my brother is raising a lot of heck about it. I read the other old forum logs for windows installer and it does not see to be a problem. He also said that he has a program from windows called Trusted Installer. Checked back forum logs, nothing on trusted installer. I ran a search of my computer with no results. He said it stopped him from downloading SAS. He did a clean install and now it downloads and he cannot find no trusted installer on it. Is there such a thing as a trusted installer? Its only supposed to be in vista as he says. Curious about it as I cannot find nothing on my computer for trusted installer, windows installer yes, other NO.

A:Solved: windows installer/trusted installer?


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My Windows Installer service has stopped running and it wont run again. does anybody have any suggestions or lifelines.

A:Windows Installer service has stopped running?

Run SFC -SCANNOW Command, repeatedly if it finds unfixable System files.

Look for repeat errors in logs and utilize System Resources to seek clues: troubleshooting steps

Create a new User Account in Control Panel to see if Installer works. If so, migrate to it and delete the corrupt User account.

Consider a Repair Install as a last resort before Clean Reinstalling Windows.

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Why do I need permission from trusted installer to do stuff on my own PC,who is this guy and how do I get rid of him

A:trusted installer

Quote: Originally Posted by george5855

Why do I need permission from trusted installer to do stuff on my own PC,who is this guy and how do I get rid of him

Trusted Installer is the internal "user" account that is active when installing/uninstalling programs. Don't stress about it. It is active ONLY when installing or uninstalling programs.

If you remove it or otherwise disable it, you will no longer be able to install any programs.

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My husband has been having a lot of trouble with his computer and this has worsened since he upgraded
to Windows 10. He is talking about re-installing Windows 7 but as he does not understand the problems he is having I am trying to work out what is wrong.

Tried to set up sfc /scannow - Search Box would not respond - could not type in box - gave up trying to sort this - set up scannow via Task Manager with elevated privileges but received error message "Windows Resource Protection could not start". On Microsoft Community Forum Site I found suggestions for ADDING a missing Trusted Installer which I am looking into. In the process I found he has 2 different Trusted Installer IDs

The sub folder in C:\Windows\Servicing Version gives him a Trusted Installer ID ending in .570
The only folders I could find in WinSxS (amd64-microsoft-windows-servicingstack_31bf3856ad364e35_is followed by Trusted Installer ID ending in 486

Would this be the cause of his problems - or one of them? If so can you advise how I should proceed to remedy this ? The Microsoft Community solution is for a MISSING ID not for 2 conflicing versions !

Hopefully yours


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Alright Folks, Hello and all that.

I was browsing through my program files while working on getting Unreal Tournament to host multiplayer when I came across a folder called "DVD Maker."

I've never installed anything like it.

I went to control panel, uninstall programs, and I did not find it.

I tried to delete it and it says that I do not have permission to delete the folder, only "TrustedInstaller" does. I tried to give myself permissions, (I am on my administrator account) and it fails.

Any help given will be massively appreciated.

A:DVD Maker - Trusted Installer

"DVD Maker" is a native Windows Vista and 7 program.

TrustedInstaller is a legit Windows service (real Administrator). See here: http://en.wikipedia.org/wiki/Windows_Resource_Protection

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I have NOT been able to run a SFC for a long time. I uninstalled some programs last night and tried today with success. I am not familiar with Windows 7 but I don't think Vista ran SFC via Trusted Installer. I ran a MSE on this computer a month or so ago and it ran over 4 hours and when finished had installed and deleted so many files. I removed Adobe, and Live Essentials. I need to remove Java as there are HUNDREDS of Java in the registry, but it is not showing up in the uninstall list. I am wondering if someone can look at my CBS Log and offer any advice as to what is going on. This is the oddest CBS I have ever seen. I was making progress getting this laptop clean and worried something may have reverted or worse.

A:SFC and Trusted Installer? Is this normal?

post the log and im sure someone will get back to you buddy!

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I believe my computer has a rootkit on it. The Gmer program wouldn't even do a full scan as it wouldn't let me click Systems, Section, Devices, Module, Processes, threads, or Libraries.I recently reinstalled Vista because my computer wouldn't even load properly. I needed to use System Recovery. I thought I had formatted the computer when I reinstalled it but I guess it saved my old stuff for me(which is obviously infected). Before I reinstalled Vista I had deleted about 30 gigs of stuff but the harddrive still read the same space taken up. My wireless internet also doesn't seem to work. Edit: I tried to install Kaspersky trial and it was interrupted beyond my control!I'm running an AMD Turion 64 X2 Mobile Technology TL-56 1.80 GHz2 gigs of Ram64 Bit Operating SystemI would like to fix the computer but if you can't help me I'll format it. -Geezor

A:Trusted Installer Rootkit

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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If I leave my computer on an unattended for more than 20 minutes, the HD light comes on. I looked at Task Manager to see what was running. Both the Trusted Installer and RunDLL32.exe are using CPU anywhere from, 8 to 27% and go back an forth with usage and this goes on for about a half an hour. Is this normal?

A:Trusted Installer and RunDLL32.exe

Could be the Defragger kicking in to defrag while the machine is not being used.

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I'm the administrator and only user. I found TRUSTEDINSTALLER, tried EDIT to give it all powers, but it won't edit. (Windows 7)

A:Solved: How do I become a TRUSTED INSTALLER?

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So I made a fresh start
Default Windows 8.1 Admins are the default Admin account and my solo user account.
At what point should I start hawking my user accounts for bleep like
NT/TrustedInstaller (s-543-05480958409584085490834098093-58-%0398483) ?
And is that .net or kids pretending to be .net?

A:Trusting the "Trusted" Installer?

There's no need to hawk the other user accounts on your system. If it's a fresh start, and the only accounts are yours and the default Admin one (which can be disabled by the way), all the other ones are legitimate. And it should stay that way. Malware that add another user account to perform their task are quite rare if you ask me, usually they'll stick to using permissions of the current user (or Admin if they can).

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How do I become the Trusted Installer in Vista? Research I have done has shown that I need to be the "Trusted Installer" to make certain system changes. How do I do this?

A:Windows Vista: Trusted Installer.

Trusted installer is attached to a program to allow installation. This is done by software developers for Vista. What do you want to do since running as administrator allows all system changes that I know of.

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I'm working with a Dell Inspiron N5010 with Windows 7 64 bit Home Premium.  It's has some adware and PUP's issues that I think I've cleaned up with Combofix, Malwarebytes, and adaware (sp). 
First let me say I cannot find the install disc.  Windows will not let me download the install as the registry number belongs to Dell.  Dell no longer has links to Windows for me to download.  I don'tr eally want to upgrade, this is a friends computer. 
I still have issues now with Windows updates.  Something's missing in the Registry.  I cannot run a scf /scannow   I get a message that says Windows Resource Protection could not start the repair service. 
I did find that windows update was disabled in the registry and I turned it on.  Still no good.
I ran Tweaking.com-Windows Repair.  It fixed quite a few issues but still found some registry files missing namely TrustedInstaller.exe.
I found on Microsoft where I can add the trustedinstaller to the registry, but I don't have permission to add one.  I am running as an administrator. 
I need lots of help. 
Thank you

A:Trusted Installer and other update issues

Type services.msc into Start Menu search box to open the Services Manager. Look for Windows Modules Installer service double-click on it and press the Start button to start the service. Set its startup type to Manual. Once the service is started, run System File Checker and see if it works.

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I have corrupted files involving volume control They show 0 bytes but have files which show if I use properties review . I have a copies from another computer but when I try anything associated with the empty file location on the troubled machine I get stuck because only trusted installer can change . Is there a way around this? More than 1 file shows up for different programs all related to DLL 's
Anything short of a reinstall that I should try?

A:Only trusted installer access - change

Start with Malwarebytes and SuperAntiSpyware scans, then SFC, then continue with the rest of the Troubleshooting Steps for Windows 7

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A small question for me please..! I have picked up a bargain lappy and have swept it out, up till user accounts-avoiding a complete reinstall as it looks like they did that before I got into .old folder-this account has a name I cant live with...trusted installer the end of the line isn't it? Can you help me change the name (only)?
P.S - Ive taken the liberty to remove the user account of the same name. (is that ok?)

A:TABOO: trusted installer (isnt me)

See pertinent info at http://www.makeuseof.com/tag/what-is-trustedinstaller-and-why-does-it-keep-me-from-renaming-files/ .

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Can anyone tell me which update installs Trustedinstaller.exe in win 7? I'd like to uninstall that update, I have heard that it creates a lot of pronlems

A:which update installs trusted installer

Quote: Originally Posted by dorian hawkmoon

Can anyone tell me which update installs Trustedinstaller.exe in win 7? I'd like to uninstall that update, I have heard that it creates a lot of pronlems

Trusted installer cant be removed. It is a user group without which you cant install programs. why would you want to?


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I tried to answer to another thread with a similar title and it has been locked..I wonder why? Of course not is obvious,Microsoft is peeved off.
The post started with this :
Has ANYBODY found an effective and easy-to-understand way to disable (decapitate, exterminate, disembowel) windows 7 'TrustedInstaller'?? This has to be, by FAR, one of the WORST devices MS has ever come up with. I wouldn't even be aware of it's existence,
if it had not been for it turning my OS processing into peanut butter sludge on so many occasions. And now, it appears to be interfering with adding legitimate 3rd party procedures and add-ons. It is a gargantuan CPU SUCK, and it doesn't appear to accomplish
ANYTHING that couldn't be accomplished w/ a combination of Win DEFENDER and UAC permissions. I did hear somebody comment, on another forum, that it "protects your system from making damaging changes to itself....blah, blah". Well, a howitzer will probably
be effective at killing flies, too, but is that the approach you want to take? What bothers me is that the PINHEAD who came up with this one, is probably kicking it in a plush MS office right now, and WORSE YET, will probably be making FUTURE decisions on
OS's. (Yeah, just when you thought the fun was over....)
This 'trusted installer' is a disease, and it is about time that Microsoft DID THE RIGHT THING by their customers and came up with an appropriate fix! But while we are waiting for Microsoft to do the right thing (I'm sur... Read more

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I am trying to perform a very basic task. Moving the windows calculator to the desktop. When I try I receive the message "You require permission from TrustedInstaller to make changes to this file"
I think it has something to do with permissions so I tried to change the owner of calc.exe to my administrator account but it did not work. Any help would be appreciated.

A:require permission from trusted installer

Are trying to move it within a Limited Account?

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Folders and files in one of my partioned drive was made Read-only by oversight. As a result i am not able to crete any new files/folders.

I did see this forum vide searching the internet and went through the steps as in "How to restore TrustedInstaller as a owner of a file in Vista" (TrustedInstaller - Restore as Owner) . In step 6 of this presentation when i enter the object name as "NT Service\TrustedInstaller" and click the "Check Names" button i get the following error message:

"An object (User , group or built in security principal) with the following name cannot be found : "NT Service\Trusted Installer". Check the selected object types and locations for accuracy and ensure that you have typed the object name correctly, or remove this object from selection".

Note : Have not made any typo nor any spaces between words

Appreciate if someone can throw some light. Are there any other options available to ensure that my d: drive (including its folders and sub-folders) are enabled to "TrustedInstaller". Otherwise technically am unable to save any data in that drive.

Thanks a lat.

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This problem has happened quite a few times (though not every day) so thought I'd ask you about it.

I have an Acer Aspire 5742 running Windows 7 Home Premium. Normally, whilst under minimal load, the fans are quite quiet, and temperatures are 50-60'C (normal for this laptop). Under intense load, the fans speed up and the temperatures go up. Which is expected. However....

Some days, the temperatures will always remain quite high, and the CPU usage also is quite high, even when "idling". Opening Task Manager (under admin) reveals there is a program called "Trusted Installer" (trustedinstaller.exe) which gobbles up up to 25% of my processor, and will not back down. This results in the laptop getting very hot (the 5742s have a heating issue) and could result in shutdown if you don't keep an eye on things.

Killing the process via Task Manager is often of little help, because it starts itself back up and continues to gobble up my CPU.

Other times, it has also be known for SVCHost (whatever that is) to do the same thing - and killing that via TM can sometimes require a whole reboot of the laptop.

Since I mentioned (in another thread) that this laptop runs quite hot, is there any way of trying to sort this issue out? Ideally getting rid of this [un]trusted installer but stopping it from gobbling CPU power is also helpful. That process is the last thing I would want to run on my laptop!


A:Trusted Installer gobbling up my processor usage

Try stopping Windows Update service as a test and set startup type to "disabled"

After a reboot check to see if you have the same issue. If not - then it means that you have a problem with windows updates and it might not but easy to fix. Personally I would go with a full repair of windows updates but it's not easy.

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I have followed the instructions from the Windows 7 forum on changing the owner/permissions for a file from Trusted Installer to Administrator but cannot see an EDIT button. I am trying to delete files associated with the Delta Search malware which was detected and deactivated by Malwarebytes.

A:No EDIT for Trusted Installer/Administrator permission

Hello JJJ, and welcome to Eight Forums.

The tutorial below may be able to help with this for the differences in Windows 8.

Take Ownership of a File, Folder, Drive, or Registry Key in Windows 8

Hope this helps,

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Hi, I need help I want to free my pc of space so I want to change my local disk. I have already changed where program files were but they are still in my C: folder. Does anyone know how to change my local disk and how to delete Program Files and Program
Files (x86) from my C: drive without trusted installer saying now and having known where TrustedInstaller is?

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Hi All ,
How to fix this Vulnerability ?

The following certificate was at the top of the certificate
chain sent by the remote host, but it is signed by an unknown
certificate authority :

|-Subject : CN=
|-Issuer  : CN=NACH-HYPERV


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1st posted in Windows XP forum. Macboatmaster suggested I post my issue here.
Link to original thread:

Brief Summary of issue:
MSE would not start. dependancy error.
Windows Installer giving error when I try to install program. Unable to reinstall Windows Installer, get cryptographic error.
services.mcs has no dependacy tab, unable to right click to properties to start service
lost task bar, was able to recover although open programs do not show.
unable to cut ans paste (why I didn't paste original post here)
I have run HijackThis.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:47:22 PM, on 10/3/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Seagate\Seagate Dashboard\MemeoDashboard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapF... Read more

A:Windows Installer Service and Cryptographic Service and other issues

After further reading of others with my issue, I decideded to restore my system. I look forward to learning how to rebuild a stronger and more protected system. This thread is closed.

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I open my Dell Laptop last night to find MSE not running. I tried to start it and received an error...and so it began.

Error: Couldn't start the Security Essentials service. The dependancy service or group failed to start. Error Code: 0x800704csteps and thing

Tried to reinstall MSE. Already installed. Tried to remove using Control Panel > Add Remove Programs. Uninstall Wizard starts...Error: Cannot complete uninstall wizard. An error has prevented the Security Essentials Uninstall Wizard from continuing. Please restart...Error code: 0x8004FF01
Restart did not solve anything, not in Safe Mode or Reg Mode.

Checked to see if Windows Installer is running by services.msc in Start > Run
Extended tab is mostly blue.
Standard Tab: Windows Installer (no status) Manual
able to right click and select properties - nothing happens
click start arrow at top - error: Could not start the windows installer service on Local Computer.
Error: 1068. The dependency service or group failed to start
Dependency tab - NONE/MISSING

Tried to re-register the windows installer according to support.microsoft.com - didn't fix
Tried to re-install windows installer - error: Setup could not verify the integrity of the file update.inf. Make sure the cryptographic services is running in this computer. IT IS. see services.msc above

Lots of research and trying various solves like:
net stopped cryptsvc, ren Catroot2 Catroot2old, net strt cryptsve
Rebooted in safe mode and reg mod: retired every... Read more

A:Windows Installer Service and Cryptographic Service and other issues

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I am running my applet application on JBoss which extract JRE version using deployJava.js
It works fine when I run it with localhost but as soon as I map it with some other domain name it fails. but when I add my domain name in trusted sites or minimize the security from Medium-High security to medium security level it starts working fine.
This was not the case till IE 10 but it starts giving problem in IE11 only.
Is there any way to automatically add my domain name to trusted sites. Please help.

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I have an HDD with an old install of Windows and other stuff I`ll never need.
Is there a quick way to format?

A:"Trusted Installer"..what a hassle...help please...

Hi and welcome to TSG.

Quickest way I can think of would be to connect it to an existing machine, as a slave drive and format it through Windows. You can format a drive directly from the context menu of Windows Explorer. Press Ctrl+E then right click the drive you want to format and choose Format... Make sure you select the correct drive

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I have a laptop with Vista Home Premium x32. From Dell.

There are two issues that have frustrated me and I need help from the forum to resolve any one of them.

a) I am trying to access the folder "c:\document and settings" in VISTA but I can not, as the access is denied. In my effort solve the above issue, I read elsewhere that "it" is changed to c:\users. I tried that approach ( including allowing the systems administrators to be permitted) with the same results - access denied. After my further search on the topic, I learnt that I have to take the ownership of the "folder", but How do you do it? What is the process?

b) After failing to do the above, I managed to format the Hard Drive with the reinstalling disk from DELL. Thereafter I tried to load the XP Pro and I got the error message that there is no Hard Drive to load XP on.

It is frustrating.

I do not know why VISTA is so complicated. Even after paying them what MICROSOFT demands, I do not get to control MY computer, disk, program.(They have taken away my fax also and do not accept any other fax program.)

It took me million years to figure out to partition ( I am technically challenged person).

Following is the reply I read on the VISTA FORUM but the question is " How do you take the ownership from the "TRUSTED INSTALLER"?

Please help.

Thank you everyone in advance.

I figured it out -- you have to take ownership of the drive away from
the &quo... Read more

A:"Trusted Installer"

Hello newyork,
Take a look at these tutorials, they may help with your problem.

Take Ownership of file

TrustedInstaller - Restore as Owner

Give this a try, if it does not do the job, come back and we can try something else.
Good luck and post your results.

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Every time I Restart the Laptop, it opens to the Desktop, but there is a period of sometimes upwards of a minute, where once everything is loaded, the Desktop freezes.

Today in Windows Task Manager - Services Tab, I see that WdiServicesHost is not running. When I right click on the line, this is what appears;

....but then when I click on Start Service, I get this nasty little message;

So where to now to beat this problem?

A:Wdi Service Host not running - in trying Start Service : Access is Denied


Looking at my computer, for me it is stopped, and when I try to start it, I get the same error message. My computer is working fine, so I think this is not your original problem. However, some websites suggest that it should be started. I am slightly sceptical as to the accuracy of this information, but here is the link to this file on my favourite website for looking these things up: Diagnostic Service Host - Process and Service wiki


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I have a Sony Vaio SVS 151 with 12gb of ram running Windows 8.1. The disk usage runs at 100% almost all the time, and as long as the disk usage is high the laptop is almost unusable it runs so slow. Most of the time it is Service Host: Local Service. I have read other threads and none of the suggestions have corrected this problem.

A:Service Host Local Service running at 100% Disk usage

Originally Posted by hudsonse

I have read other threads and none of the suggestions have corrected this problem.

Without knowing what suggestions you have already tried it will be difficult to offer any additional suggestions.

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Here what I want :

if servicename is running, do nothing.
if servicename is not running, then start servicename, then record the date and time.
based on my search [COLOR=blue ! important][COLOR=blue ! important]online[/COLOR][/COLOR], here is what I have so far:
net start | find "servicename" > nul 2>&1
if not .%errorlevel%.==.0. goto startservice
net start "servicename"
echo service restarts @ %date% %time% >> C:\checklog.txt


My problem is:
It looks like that the If statement is not working. Every time I run this batch file, it runs through all the command lines.
and I got a error message said the service is already running.
Please advice.

A:Batch file to start a service if the service is not running

Why not just start it. If it's already running, nothing will happen. For instance, if I try to start BITS and it's already running, this is what I get:

net start "Background Intelligent Transfer Service"
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

If I run this from a batch file:

net start "Background Intelligent Transfer Service"
echo %errorlevel%

I get:

net start "Background Intelligent Transfer Service"
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

C:\Users\rrkurtz>echo 2

So if %errorlevel% == 2 then it's already running. So the batch file could look like this:

net start "Background Intelligent Transfer Service"

FOR /F "TOKENS=1,2 eol=/ DELIMS=/ " %%A IN ('DATE/T') DO SET mm=%%B
FOR /F "TOKENS=1,2 DELIMS=/ eol=/" %%A IN ('echo %CDATE%') DO SET dd=%%B
FOR /F "TOKENS=2,3 DELIMS=/ " %%A IN ('echo %CDATE%') DO SET yyyy=%%B
SET date=%mm%%dd%%yyyy%
Rem ERRORLEVEL 1 checks all levels > 0
if ERRORLEVEL 1 echo "Started BITS" %date% > logfile.txt

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I am running (regretably) Vista sp2 and have run into the "Windows Installer Service could not be accessed" problem. I would like to try the resolution pasted below; but I don't know anyone else stupid enough to have installed Vista. The "Free file hosting by Savefile.com" site no longer seems to have the needed reg key. So what I want to know is where is a site from which I can download the reg key mentioned below. Once I get it, where do I import it to? Thanks - John

1. Go to a Windows Vista(any version) computer that has the Windows Installer service running correctly and run regedit(start-run-regedit).
2. Go to the location
3. Right click on this key and select "Export" and save the key to a Flash Drive or other.
4. Double click saved .reg file from working machine and import registry settings into damaged Vista computer.
6. You may need to go back into services after the import and start the Windows Installer service and set it to automatic.
7. If you can't get your own reg key from a friend running Vista then you could try and use the "clean reg key I used" download here:
Free file hosting by Savefile.com

A:Fix (again) for Vista Installer Service

Have you looked in your registry to see if the key was actually missing?

If it's indeed missing, I've attached it to this post for you.
Unzip the fix and extract the .REG file to the Desktop. Right-click the .REG file and choose Merge. Note that you need to be an Administrator to apply this fix.

Reboot the computer.​
If the fix only opens as a text file, right-click it and select Open With > Choose Program... Then, select the Registry Editor.​

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Hi, It's me again. I'm trying to install a programme from AVG. and it says "the windows installer service can't be accessed". (could this also be why I can't install the NET. framework 4.5.1 update). How do I repair or re-install the Windows installer. Hope there's an answer out there. Mike

A:windows installer service

Hi. It's mike again. With regard to my problem with Windowe Installer. I've managed to fix it. This may work for anyone with the same problem. I have "Advanced SystemCare Pro" on my laptop. One of the menu's is "Toolbox". When opened it has a programme called " Win Fix". Click on it and it will have a tab called "Advanced Fix". Click on it and you will find within it a "Fix" for "The Windows Installer System can not be accessed". Click on Fix to correct the problem. I have been able to install my Windows update and also the programme from AVG. Hope this helps at least one of you. Cheers. Mike.

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I keep getting the message "The Windows Installer Service could not be accessed. (etc.)" What is the Windows Installer Service? Where do I find it and how do I re-install it?

A:Windows Installer Service???


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When I attempt to uninstall a program, in this case itunes, I get the message "windows installer service could not be accessed". I have check the registry & it is runining. I am running vista64. Thanks in advance for your help.

A:Windows Installer Service

hi here are a couple of possibles http://support.microsoft.com/kb/929135

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Windows Installer hell!
So far I have not found a true solution for this one. On Windows 2000 when I try to install a program I get a message that says:

"The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe
mode, or if the Windows Installer is not correctly
installed. Contact your support personnel for assistance".

I read somewhere that renaming the Windows Installer damaged files and then reinstalling Windows Installer would be the solution. I tried that but the files in question could not be renamed because they are part of the Operating System. Can anybody out there help?????

A:Windows Installer Service

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We have an HP Pavillion G60 laptop. For various reasons we have had to reinstall Windows twice.
Now, there are certain programs we can't install as the Windows installer service has no launch path. We get the error message "The WIndows installer service could not be accessed". When we go into services, the launch directory for the service is blank.

The files needed to launch the programs are on the computer.

The system restore fails to work. Any ideas how we fix this without having to reinstall windows yet again ?

A:Windows installer service

Try this


Once i got a vista system,64 bit with same issue ,nothing worked

Browsed through the web i found a wonderful solution

Open registry editor



Right click on WOW64 and select 'Modify'

Change Value Data from 1 to 0

Click on start-RUN

Type in: services.msc

Scroll down to Windows Installer and STOP the service and then START it again.

Then Reboot your machine.

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I get the "The Windows Installer Service Could Not Be Accessed...." errorI have tried everything and the problem persists please help.I tried the steps on this page http://consumer.installshield.com/kb.asp?id=q110722

A:Windows Installer Service

Try this free tool to reregister the Windows Installer DLL's: http://wiki.djlizard.net/Dial-a-fix#Standard_versionAlso, go to Start...Run...and type in "services.msc" (without the quotes) and press Enter. Scroll down to the Windows Installer Service and see if it's set on Manual. If it is on Manual, try starting it (right click on it) to see what happens. Let us know any error messages that it may generate.

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When I try to update i-tunes I get this error message:
"The Windows Installer Service could not be accessed, this can occur if the windows installer is not correctly installed.  Contact your support personnel for assistance."
I tried re-installing the computer software that came with the Dell computer, but I get the same message.
I am using Vista 6.0.
Thank you in advance for any help that you are able to provide.

A:Windows Installer Service

Please download Farbar Service Scanner, save it to your desktop, and run it.Type  msiserver   in search BOX andClick on Export serviceIt will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.[/list] 

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I'm having a problem with Windoze XP Home, SP2. When I tried to upgrade to Office 2003 basic, an error message pops up saying,

"The windows installer service could not be accessed. This can occur if you are running windows in safe mode or if the windows installer is not correctly installed.Contact support personnel for assistance."

I'm not running windows in safe mode and I've never seen this problem before. I've since tried to install msn messenger 7.0 with the same result. I've tried to re-install the windows installer, but i'm not sure how to install only this component; it's not in the "optional windows components" list. I'd really rather not re-install windows if i can avoid it, what should I try next?

A:Windows Installer Service

See if the windows installer clean up utility can help.Download hereAlso have a look at this page here.

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Hello all,

I just tried to instal Outlook 2002 over Outlook 2000. Somehow, I botched the install (forgot the reg key). I tried to uninstall, but I get a message that says

"the windows installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed. Contact your support personell for assistance"

Does anyone know how to fix this?

Thanx in advance!


A:Windows Installer Service

Have a look at http://support.microsoft.com/default.aspx?scid=kb;en-us;q315346 and tell me if it works


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HiWhen I tried to remove McAfee I got a message stating that Windows Installer Service couldn't be accessed because I was either in safe mode (which I wasn't) or it wasn't installed properly. I've also received this message when I've tried to instal programmes.I've visited the relevant help page http://support.microsoft.com/kb/319624/ and it states that I shouldn't get this message with XP (ah, little do they know ...). There are several options displayed on this page but I don't know which to chose. I've tried unregistering and reregistering but to no avail.Any help would be much appreciated.Many thanks.D.

A:Windows Installer Service

Hey there,I think you've got the wrong microsoft article there. I found this one for XP, which is a solution for the error - "The Windows Installer service could not be accessed". I would recommend you step through the two methods of fixing the problem and then post back with the results.Here is the link to the article + fix:http://support.microsoft.com/default.aspx?...kb;en-us;315346David

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Hello Experts and distinguished friends in The "Wonderful World of Windows",

This is something new for me...of course whenver I start a thread it is almost ALWAYS something new for me as I usually am able to retain the information that I have received here before, and I just keep getting better and better at this....."knock on hard drive"!!!

Okay, enough small talk, here it is, and I feel like it is probably something that is fairly simple to fix, I just can't seem to find the right support info myself, sooo, here I am again.

I was having some trouble with my installation of the Java Runtime Environment so I removed the 3 instances of Java objects in IE\Tools\IE Options\Browsing History Settings\View Objects. I noticed that 2 of the 3 had the MS "YellowShield/Exclamation Point" icon instead of the typical object icon and 1 of those had a size of 436 KB and the other "yellow" as well as the 1 with the "typical" object icon had sizes of only 4 KB....I thought this to be strange so I removed ALL 3 of them and then went to Add/Remove in Control Panel to remove Java itself from my computer. Well, I caould NOT complete the Uninstall because I received an error saying that "Windows Installer Service could NOT be accessed"......possibly because running in SAFE MODE or if Windows Installer was NOT insatalled correctly. WOW....I mean, I have NEVER had this problem B4 and I was NOT running in SAFE MODE so how could Wind... Read more

A:Windows Installer Service

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So recently iTunes had an update and of course I chose to update but this time it was different instead of just downloading it it took me to the website and I had to download the exe file. So when I double clicked on it I expect the installer to pop-up but instead this pop-up'd
So I googled for a solution and I found

My cmd doesn''t work, I have to type in cmd.exe. (Says cmd is not valid)
I did what they said to do ran the exe file again and the same thing came up.
Here's my log

Can anyone help me?

Also it says to run as administrator but I can never start up as Safe Mode.


A:Installer Service Can Not Be Accessed

No one?

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OS=WinXP Pro, 64-bit.

Weeks after my CMOS battery died, followed by a long period of trouble-shooting, we finally got my system working properly, EXCEPT that I cannot install any applications (such as Photoshop CS4), or drivers, including those which had been working on my system before the problems.

I get "Error 1719. WinInstallerService failed" during attempt to install drivers for an HP multi-funtion printer and others.

I've downloaded the latest version of same from MS website; and online instructions, followed them, but no success. I keep getting that error message, even with programs which apparently have their own installers.

I've run chkdsk at startup, found and corrected 3 errors, but no change in basic problem.

Any help? I'm out of business without my app's.

Art Miller

A:Windows Installer Service

I would just reinstall windows xp, it will make your computer almost as fast as when it was new. I just need to finish what I'm doing than I can help you in more detail, or someone else will help you in the mean time.

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My laptop has been acting up for the past few weeks, it seems that the temperature suddenly increases to 60 when idle, and each time when i check the task manager i find windows installer service running, even tough im not installing any software whatsoever, i tried to disable it in services but im not allowed to. Further more this problem occures only when i stop using the laptop. Thanks in advance .

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