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Latitude E7450 - Error message "A disk read error occurred"

Q: Latitude E7450 - Error message "A disk read error occurred"

I have a Dell Latitude E7450 with Windows 10. I am unable to get to the login screen as the following error message comes up "A disk read error occurred Pres Ctl+Alt+Del to restart" I do this and get the same error message each time. I did hold F12 so I can get to the boot options. I ran the diagnostics and it completed with no issues found. "All tests passed"
Any ideas of how I can fix this issue?
Boot mode is set to Legacy. Should I change it to Secure Boot?
Any help would be greatly appreciated.

Preferred Solution: Latitude E7450 - Error message "A disk read error occurred"

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Latitude E7450 - Error message "A disk read error occurred"

Run the extended - not just quick - diagnostic on the hard drive (F12 at powerup).
No, you cannot change to UEFI/Secure Boot without a complete reload of the operating system.

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I need help with this Diskette issue please. "Diskette Drive 0 Seek Failure"
I've had this problem a few times in a couple of years and I have been able to fix the error by pressing F2 and going to the SETUP. And I've done this with no issues. But this time I thought I fixed it but now I get this new error: "A disk read error occurred Press Ctrl+Alt+Del to restart". After I press Ctrl+Alt+Del it takes me back to the same error massage "A disk read error occurred Press Ctrl+Alt+Del to restart". Need help please. This is a Dell Desktop, Windows XP.
Thank you.


A:"Diskette Drive 0 Seek Failure" Error Then "A disk read error occurred Press Ctrl..."

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I am in desperate need for some assistance. My laptop recently has been giving this message before reaching the desktop: "A disk read error occurred. Press ctrl+alt+del to restart. I have tried restarting multiple times (including manually restarting), but I ended up receiving the same error. My operating system is Windows XP.

What can I do to approach this problem? I would be very grateful for any assistance.


A:Solved: Desperate need for assistance for error message: "A disk read error occurred.

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My computer has recently started giving me an error message that says "A disk read error occurred. Press CTRL-ALT-DEL to restart." during startup.

The first time this came up I took it into the repair shop the morning after. They turned the computer on, it started normally, and after keeping it overnight they returned it to me saying that they could find nothing wrong with it.

It worked normally for about 2 days after that and then when I was using it the system suddenly became unresponsive. I was forced to turn it off via the button on the front of my tower, and when I turned it back on the disk read error message came back up.
The next morning when I turned it on it was fine.

This process of it becoming unresponsive, giving me the error, and being fine by the next morning continued for a couple of days until now when it only shows me the error.


System Specs
Model: Gateway E4300 6-Bay Desktop
OS: Windows XP Professional SP3
Processor: Intel Pentium 4 3.00GHz (2CPUs)
Memory: 3GB RAM
Video: NVIDIA GeForce 9800GT
Drives: C:/,D:/(backup),E:/(external)

A:"A disk read error occurred. Press CTRL-ALT-DEL to restart."

Do you have backups? First thing I would suspect is the hard drive is dying, or at the very least, some important boot sector info is going bad. Try a utility boot disk of any variety like Parted Magic Live CD or make a UBCD4Win CD if you have access to a windows XP disc or image, or use a Linux LiveCD, to see if you can get access to the contents of the drive if need be. Or alternately, pull the drive and attach it as a secondary data drive to another system and see if its readable.

Based on the results of your attempts at access, further advice can be given as to what to do about the drive if that indeed turns out to be the problem.

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So yesterday, my computer was in sleep mode, working fine. I was vacuuming my room and I blew a circuit, no biggie, happens all the time, so I turn off the vacuum and lights, went down to the fuse box, and flipped the switch back. I haven't tried to use my computer until I finished vacuuming. Once I finished, I sat down at my computer and turn it on.
Now normally, when I turn the computer on, it shows the motherboard screen, then goes to a black screen with white text which says "Verifying DMI Pool Data ............" at the bottom and then it goes to the windows start up screen. This time, after being stuck on the black and white screen for a while, under the "Verifying DMI Pool Data ............" It says "A disk read error occurred", "Press Ctrl+Alt+Delete to restart". I though that was strange, so I did what it said, Ctrl+Alt+Delete and it restarted. Same message. I tried repeating this several times, nothing new is happening. I use the power button on my computer and shut it off, then turn it back on again. A different black and white screen showed up with an error message and said to press enter to continue. I pressed enter, nothing happens, so I shut off the computer and turn it back on.
Now it shows me the normal windows crash screen, where you can choose to start windows in safe mode or start it normally. I, not knowing what safe mode even meant, picked safe mode. Safe mode loads up, no issues that I could see, but I noticed t... Read more

A:"A disk read error occurred" and Safe Mode Issues

Ok, so it seems I have solved my own problem, but I'll leave the solution for anyone else who has this issue. I opened the start menu, typed MSCONFIG, pressed enter, and changed from "selective startup" to "normal startup." I restarted my computer and everything ran fine, and everything appears to be back to normal!

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I tried to install windows 7 on my computer and it caused an error and would not load. So i tried to install a fresh copy of windows XP SP3. When the computer performed it's normal reboot during the installation the computer hangs during the BIOS and gives the following error message "A disk read error occurred Press Ctrl + Alt + Del to restart".

Any suggestions on how to fix this.

A:"A disk read error occurred Press Ctrl + Alt + Del to restart"

It sounds like the HDD is failing. Restart with a Windows disc again and do a Full Format, not a Quick Format. The full format will identify any bad sectors and mark them as such and not copy data to them. If there are too many bad sectors, then it will not format. You will need to buy a new HDD.

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I have a home built machine with an Gigabyte Mother board, 4 GB of RAM, Pentium D 3.4 GHz proc, Zalman 650 watt power supply running Winoidws 7 32 bit with all the latest updates, however, BIOS is unconfirmed. OS drive is a 650 GB SATA with plenty of space (at least 400 GB free) and the CD/DVD Rom is IDE.

My GPU card needed cleaning, so I removed it by disconnecting the Mobo power cable, the GPU powe cable (to the card) and the ATX 12v cable (this was necessary to remove the GPU card).

After cleaning and replacing the card, and assuring all the connectors were securly fastened, I received the above error.

Windows will occassionally get past the start up logo and the screen will go black with only the mouse present (slow start up?) OR the drive light will just be lit solid with the occasional access flicker.

What I have tried:
Ran the OS System Recovery Utility from the Boot disc. Took a while, said it fixed somethings, but still get above error.
Reverted Mobo BIOS settings to default.
Tried to run CMD.exe in the syetm recover tools in the Win 7 boot disc for dskchk and run "FIXMBR" or "FIXBOOT", but since I know nothing about DOS, couldn't figure out how to get it to check my SATA drive or past X:\services.
Tired booting without external HDs and CD's in USB or Rom drives.
I have been planning on wiping my drive anyway to get 64 bit Win 7 on the machine, but would like one more boot from my C:\ for a quick back up (luckily I back up every othe... Read more

A:"A disk read error occurred. Press Ctrl+Alt+Del to restart."

Using another system - one that that one cannot touch (no offense), download Killdisk and use ImgBurn to burn the CD-R or DVD-R ISO (or other - I always use -R).

Then boot your system up with KillDisk and you'll see the menu - 1 of the options (apologies, don't recall which off hand) will allow you to view partitions to see what's on them.

If you can boot from that, then use non-MS OS (Linux ?) to copy files out. I am unfamiliar with Linux and procedures, but I will be glad to request help if you can view the drive with KillDisk and find files you wish to try & save.

That was some "bickering thread", BTW - I guess some need HUGE fonts like that either to emphasize their point (like some YELLING) - or maybe they lost their glasses!

One thing I can tell you - the error message that you are receiving is IMHO purely related to the DVD/CD drive - CTRL-ALT-DELETE will not re-boot the hard drive. It is from the days of DOS and floppy drives. You are probably receiving that message b/c the system cannot find what it needs on the hard drive to boot - i.e., it is not recognizing it a MS Windows installation. It also could be the media - the DVD/ CD.

KillDisk - http://www.killdisk.com/downloadfree.htm

Make bootable KillDisk ISO CD w/ ImgBurn -
ImgBurn - http://www.imgburn.com/index.php?act=download

For info - KillDisk WILL NOT automatically start deleting files when you boot with it - you'll see the menu.

Regards. . .



p.s... Read more

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well the title pretty much says it all.
I had been getting BSODs always, but I knew how to 'control' them (since I newly installed 7, I just had to start my PC, and once Windows ran and I could login, I restarted it.. and everything worked fine.. no BSOD). However, this time, I just felt like giving it a try the first time (login in without the restart), and well, I shouldn't have.

I got a BSOD, which by then I thought was normal, but then when the PC restarted, at the black controllers-screen I get the message "A disk read error occurred - Press Ctrl+Alt+Del to restart".

This I couldn't avoid: if I restarted I got to the very same screen and so on; I've searched for help in other places (some mention changing the slave/master functions of the hard drive and so on.., but none work), so I come to you.

Please, I urgently need your help. Thank you in advance.

A:"A disk read error occurred - Press Ctrl+Alt+Del to restart"

Your hard drive has failed. Replace it.
Disk read error refers to the "hard disk".


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I left my Dell Inspirion 600 laptop on over night and it died. Once I charged it and turned it back on the next day, I received this error upon starting windows...

Loading PBR for descriptior 2...done.

A disk read error occurred
Press CTRL+ALT+Del to restart

Is it possible my hard drive just crashed??

*Currently using my Dell Desktop PC to research info on this error


A:Loading PBR for descriptor 2... done "A disk read error occurred"

hi, do you have a diagnostics partition on your inspiron, on mine I press F12 as the computer boots. If you do, run the extended test on the hard drive. At this point I should ask if your important files/pics etc are backed up as any test on a failing hard drive is intensive. You ask if your hard drive "just crashed", have you tried restarting to see if you have access.

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Hi, I hope someone here can help me. I have HP Pavilion dv2000 laptop that I've had for close to 4 years. These past 4-6 months I have been getting issues such as getting BSOD (usually unmountable_boot_volume) and excessive lagging/hanging while working. I was able to fix these with chkdsk and sfc since no virus was detected.

But last night I had to force it to shut down due to hanging again and restarted it up to get "A disk read error occurred. Press ctrl + alt +delete to restart" only to receive the same message again. It doesn't go far enough to do a chkdsk or sfc. I tried to see if I can run ubuntu off my flashdrive and even went to make it bootable but it just gets it own set of error that I don't really want to deal with. It would be great if I can just get into my HDD one last time. I've already know that its on its way to dying but had no idea how long. I've already saved most of my files except a few and just need get it to work once more to save them. Would really appreciate any help!

A:Need help saving HDD. BSOD and "A disk read error occurred"

Blue Screen of Death (BSOD) Posting Instructions

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Hi guys,

The IDE controller on my old motherboard kicked the bucket last week, so I've built a new computer. I have replaced my mobo, RAM, CPU, and graphics card, and have purchased a new OS. I've retained my old case, wireless card, hard disk and DVD writer.

The problem I'm having is that my system won't boot. It POSTs fine, recognises both the hard disk and the DVD writer, and Windows 7 64bit installation runs and completes without fault. However once Windows setup is complete, the system reboots, and when it tries to bood from the hard disk it give me:

a disk read error occurred. press ctrl+alt+delete to restart.Click to expand...

Ctrl+Alt+Del reboots but throws up the same error.

I've since tried the following...
Another IDE cable. No change.
Another brand new, packet-never-opened IDE cable. Still no change.
Thinking it might be my removable drive bay (I run my HDD in a removable bay so I can swap it out and setup a different OS without messing with my primary OS) I took the drive out and connected it directly. No change.
Tried it on 2 spare HDDs. Same error. I know all 3 drives were working fine last Monday. One of them was my primary drive in my old system, running Win7 RC1 until Tuesday when I formatted to go back to XP, as Win7 RC had commenced its 2hr shutdown cycle.
Tested the original Samsung drive with Samsung utilities, which report that there are no problems with the drive. Before I left for work this morning, started a low-leve... Read more

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Greetings everyone.
Last Tuesday when I turned my computer on, I got the message ďA disk read error occurred, press crtrl+alt+delete to restartĒ. Since then I have been searching online for a way to get my computer back up & running.
The specs of my computer:

Dell Inspiron 9100 Notebook
Windows XP Pro SP3
P4 @ 3.2 Ghz w/ Hyper Threading
1 gb Memory
160 gb Western Digital PATA/IDE HD
(Replaced original 80 gb HD in May 08 b/c too small)
Removable internal DVD/CD-RW drive (& a removable internal floppy disk)
Purchased in Oct. 04.

When I installed the new HD back in May, I used Apricorn EZ Gig II & the included HD enclosure to copy the contents of the old HD onto the new one.

I first ran the onboard Dell diagnostics; it did a full system scan (from the processor to the memory to the HD) it told me everything was fine.
I then ran the WD hard drive utility from a floppy disk. I ran both the quick & full tests and it told me there were no problems.

Since the HD seems to be alright, Iíve been wondering if something has corrupted the Master Boot Record. I do my best to keep my system in check; security-wise I run Norton 360 2.0 & Ad-Aware 2008 (thereís more I can do though, I know). I donít think it could be malware, but who knows.

Anyways, Iíve tried booting from my Windows CD to get to the Recovery Console or do a repair installation, but things hit a snag. The drive spins up & I get a message telling me setup is preparing files, but then the scr... Read more

A:Windows XP "Disk Read Error Occurred" Problem, difficulty in resolving...

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I have a Toshiba windows Xp professional 2001 Laptop

Before I got this error my computer was doing a shut down update. I forgot to plug the charger before I left to work and the screen said "please do not unplug or shut off computer" so I'm guessing my computer died before it could finish updating. I went home turned it on and got "a disk read error occurred press ctrl+alt+del to restart" restarted it and just keeps looping to that screen.

Spent hours searching the internet for a solution and nothing. So the only answer I could think of is factory reset it. Is there another way? Will it work? Please help

Thanks in advance

A:Will Factory Reset Fix "a disk read error occurred press ctrl+alt+del to restart"

If you have a Windows XP CD you can boot off of the that and get to the Recovery Console. Here type chkdsk /R and press enter this will try to repair any problems.
If you don't have an XP CD, you can download the ISO image for the Recovery Console: DOWNLOAD: Windows Recovery Console Burn the image to CD using IMGBurn in my signature. Boot off of the newly created CD in the troubled computer, and follow the above instructions.

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I have had this problem for few days, i tried everything i could think of.
I suddenly got the message:
"A disk read error occurred,
press Alt+ctr+Del To restart"

First, i restored the BIOS settings to default, didn't work.
then i changed the HDD's cable, didn't work either.
Then i connected the HDD to another PC, I seem to see my partitions but without the sizes, the system stops when i try to open on of them!
I also tried bad-sector scanning, but it stops half way through!

at last, i tried booting from Ubuntu CD while my HDD is connected, but it took some time booting. So i tried booting without connecting the HDD and after it booted i connected it, but i didn't see my partitions!

it's a 1 TB, wd10ears. with less than 50 GB free space!

any solutions guys?

A:"A disk read error occurred" on wd10ears



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I have a Toshiba laptop that's about 3 years old with Windows XP. It has a weird, faulty lithium battery that would only hold a charge for a few minutes, but afterwards would start up with a message acknowledging that it was a faulty battery (hit F1 to continue). It was my mom's and she barely ever touched it because she couldn't get the touch-screen mouse to work with her nails.

I started using it about a month ago, for notes, music and a video game. It would be fine for hours, when suddenly everything would freeze up except the mouse, and I'd hear a whirring, chugging noise for a while. If I left it alone for maybe 30 minutes, everything would go back to normal. Today, I burned a music CD on it, and a few minutes later, everything froze except the mouse again. I left it alone for well over 3 HOURS and nothing changed, so I shut it down manually.

I turned it on again after it had cooled down, and it got stuck on the second screen (the one with the OS logo and the moving blue bar) for another hour, chugging and whirring all the while. I thought if I let it cool down further, I'd be ok, so I shut it down again, waited and rebooted. And now it won't start.

It flashes a screen with Toshiba Touchsmart briefly, then goes to a black screen with a blinking line for about five minutes, before announcing "A disk read error has occurred. Hit Ctrl+Alt+Delete to reboot."

I've got notes on there I need for a final on Friday! Please, someone... Read more

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So I was finally able to reinstall Windows 7 Pro x64 on my uMBP. Don't know what I did to the previous install, but it was extremely slow at booting which was unacceptable. I was able to reinstall it today and get everything installed. It performed like a champ. Was very satisfied with everything. UNTIL...

There were some files on my desktop that I couldn't delete. It said it was corrupt and unreadable or something like that. I don't remember how the files got there. Multiple reboots wouldn't help allow me to delete them. I also couldn't remove the files in Snow Leopard or Ubuntu, which was really annoying.

SO, I did some searching which led me to do a chkdsk (upon startup). It seemed to have deleted some files and whatnot while it was checking the index of files. It eventually got to 70% of stage 2 when it seemed to have just stopped. CPU usage was as high as possible (fans were out of control) and it was just sitting there on like file 260000 of 280000 (almost done...) for about 10 minutes.

I then did a hard reboot, and was prompted with this:
Yeah, not a pretty site. Did some more searching in Snow Leopard, and didn't find anything that would help (did startup repairs from the DVD, did various bootrec.exe commands, etc). People say that their drive may be failing, which isn't my case, because Ubuntu and SL work just fine.

So, are there ANY POSSIBLE IDEAS on how I could get this fixed? It's weird how a freaking chkdsk would cause this.

I can't even mount my W7 parti... Read more

A:[URGENT!] "Disk read error occurred"

Who moved this thread? I don't think it belongs here, since this problem happens right when the boot of Windows 7 begins... If this thread is moved, then a bunch of others should be moved as well.

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About 3 hours ago I installed Windows XP x86 on an empty partition. Before the install my partitions were like this:

C: Windows7
D: Empty NTFS Partition
E: Backups Partition

I've installed XP many times before and I've never had this happen, but when the install finished, suddenly my Backups was C and my Windows 7 partition was E, making Windows 7 refuse to start. I tried to go into XP and switch them back to their original letters using "Computer Management" or something similar under "Administrative Tools", and to do that I had to make the Windows 7 one "active" and switch the letters, but it still wouldn't start.
The Windows 7 install disk will sometimes detect something is wrong, but it's tried to repair it 3 or 4 times now and still the same thing: "A disk read error occurred, press Ctrl Alt Del to restart".

Would anyone be able to help me out?

A:"A disk read error occurred" After installing XP

But have you ever installed XP on a drive with W7 already installed ?
Did you make a disk image of W7 on your backup drive ?

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So I did some work on this machine not too long ago. It had basically lost one hard drive in a raid 0 setup during a power surge, and this poor fellow lost all his data. I tried to talk him into upgrading to a third drive for future situations like this, but now not even two weeks later, when he boots, we get to a screen that says

a disk read error occurred
press ctrl alt del to restart

A browse through these wonderful forums is telling me that his hard drive, or at least the partition on 1 of the drives is toast, which would be disastrous at this point. So I am truly hoping for another solution. Yes the machine is running Raid 0. When I boot the machine I get to the intel boot agent screen with the option to enter the setup menu (this is not the bios, just a boot agent something or other where you can tell the machine to boot according to the bios ect) Following that, the screen goes blank, the super micro graphic screen comes up just briefly and then bam, this good old message appears, so there does not even appear to be a way to get into the bios.

I am desreate for advice... If I must resinstall windows, then so be it, but we are talking thousands of dollars worth of data, that would be lost. Please please help!

A:Raid 0, Boot prob, "A disk read error occurred" press ctrl alt del to restart

Try hitting del continuously when booting to see if you can get into the bios, then see what drives in the raid array are recognized.

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Hi, all -- I have Windows XP SP3 on an ancient 866 P2, 250GB master drive, 40GB slave...

Yesterday I suddenly got a "disk read error occurred" halfway through the boot sequence (right after the list of disks flashes on the screen).

There have been no prior signs of any imminent disk failure at all, nothing until this.

I can get into the recovery console with a bootable XP CD I made, and I can draw up the directory of disk C -- and it appears to be all there but something's amiss.

I've reseated all my cables and power supply cords to no avail. I cannot get into safe mode, the boot sequence doesn't get that far.

If I go into the BIOS setup and read the event log, I get the following:

Pre-Boot Error:
Memory Size Decrease
Single-bit ECC Error
Pre-Boot Error:
Floppy Drive 0 Error
Pre-Boot Error:
Floppy Drive 0 Error
Pre-Boot Error:
Floppy Drive 0 Error
Pre-Boot Error:
Floppy Drive 0 Error
Pre-Boot Error:
Keyboard Not Functional
Pre-Boot Error:
Floppy Drive 0 Error
Pre-Boot Error:
Floppy Drive 0 Error

This list goes on a bit with these two errors

Any idea what's wrong? What do I do next?

A:"A disk read error occurred..."

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I recently (earlier this year) had a PC built for capturing legacy video with a capture device (ATI All-In-Wonder 9000) which simply will not work under Vista or later. I use this PC only as a dedicated standalone unit and it is isolated from all networks.

When I received the PC it worked properly, and did so for a couple of months. Now, however, when I start it up I get the BIOS screen and then, "A Disk Read Error Occurred..."

I have attempted to reinstall or repair Windows XP (Professional, 32 bit) but have not been able to do so; it seems that the PC will not boot from CD-ROM. I can access the BIOS and I have a good real-time clock reading (indicating that the coin battery is OK), but I can't seem to get it to boot from any device.

Since I don't have the unit running under Windows I am unable to install SysInfo. I have attempted to run SeaTools bootable (the primary IDE HDD is a Maxtor, but any port in a storm) both from USB and from CD-ROM without success; all I get is a black screen. Yes, I am setting the boot priority correctly in BIOS.

Among the assets which I have in the junk box is an IDE DVD-ROM drive which was working when it was pulled some time back and a pair of IDE to SATA adapters. But I'd rather not just start changing parts until I find the root cause of my problem. And I'd prefer not to destroy data on the primary IDE hard drive unless I just have to; I'm not sure I can locate all of the drivers and other files that my... Read more

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Hi, i post this because i didn't read anything similar to what is happening to me.

Days ago i notice Windows was working bad, programs like Photoshop "stop working" corrupted files, the folder "Program Files x64 disappeared, Windows get to much time to start. So i decide formatting the disk.

"A disk read error occurred"

Was the first that appears before restart to a fail try of install windows, because the installer doesn't recognized my HDD

"A disk read error ocurred, press CTRL+ALT+SUPR to restart."

Also appears, sometimes the BIOS or the Boot Menu doesn't recognized the HDD too, sometines the BIOS yes but doesn't the Boot Menu, ŅWTF? and sometimes i could and pass to windows but very slow; finally i could formatting and install windows.

It works fine for a few days, i could reset windows (installed drivers) without see any problems also enter really fast to windows, but then... files disappeared again, Firefox (one of the first program i installed) stop working... and when reset

"A disk read error occurred"

Appears every time, so its clear for my at that point whats happens, the HDD is dying, normally considering it 6 years old. and have 6 times formatted. a friend lent me his HDD older than mine (it work fine he said) so i plugged it, and turn on the pc but.

"Reboot and Select proper Boot device or Insert Boot Media in selected Boot device"

Appears, (it has installed already Windows... Read more

A:"A disk read error occurred"

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Yeah... Well, I came to my computer and the screensaver was on, so I pressed the spacebar to make it go away and it just froze. After that I unplugged the thing and turned it back on. The sony Viao logo comes up, then the screen goes black and says "A disk read error occurred" and "Press ctrl+alt+del to restart. I press it and it restarts. Same thing, over and over. So now I'm on Ubuntu posting this... does anyone know what's wrong with my computer or how to fix it (I really don't want to reformat )?

A:"A disk read error occurred"

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I should start by saying I am a total beginner with computers but anyway, yesterday my computer kept crashing at startup and I stupidly tried fixing it myself by restoring my computer to factory settings. However, now upon booting up im given the message "a disk read error occurred, press ctrl alt del to restart". I have tried restarting it ibviously many times with no success. Any help would be appreciated.

A:"A disk read error occurred"

Test your disk by booting from Partition Wizard bootable CD and perform a surface check.
Free download Magic Partition Manager Software, partition magic alternative, free partition magic, partition magic Windows 7 and server partition software - Partition Wizard Online last download so "Free Download Bootable CD Now!". Burn it and boot from it. Then Video heop on how to perform disk surface test with Partition Wizard partition manager?

Post results

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Hi To All,

I was given a Toshiba lap top that has "A Disk Read Error Occcured" when starting up the computer. It has a windows XP program. It came with a Product Recovery disc, but still reads the same error when using the disc during start up. Can anyone give me any info on how to solve this problem, or what steps I should take to repair this problem.

Thanks In Advance


A:"A Disk Read Error Occurred"

You will need a XP disk to boot from (not the recovery disk). When you have one boot from the CD and select "R" at the first prompt. This will take you to the recovery console. You will be asked which XP installation you want to log in to (usually 1) and for the password (press enter if you don't have one). At the prompt type (without quotes) "chkdsk c: /r" and press enter. Check disk will now start and examine the drive for errors (fixing any it finds). Once done remove the disk from the CD drive and reboot. If the error on the hard drive was not critical then Windows should start up. If not then use your Recovery CD to reinstall the system.

Remember - when you use the Recovery Disk everything on the hard drive (partition) will be erased!

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I recently burned a couple of CDS (filled with videos and mp3s) and MADE SURE that they worked properly and were burned correctly BEFORE I deleted the videos and mp3s from my computer. Well, I burned about 5 cds. I was checking over some of the CDs and 2 of the burned CDs dont want to work. I get the following error:

"Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows"
Why am I gettin this? Im POSITIVE that the disk was burned correctly but now all of a sudden Im gettin this error. I got Windows XP SP2, Gateway Computer.

A:Error Message: "Windows Cannot Read From This Disk."

Are they in perfect condition?

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This is the error message but control alt delete doesn't restart it.
I hit F11 and it starts in Windows Vista(recovered). It will open up and I can do anything from there, but very very slow. I do not know how to get it to boot up properly.

I have run all hardware checks, everything passes,
Virus program is secure.
I can get into the Performance information and Tools and it shows critical status for Log Name: Microsoft-Windows-Diagnostics-Performance - Boot performance Monitoring. It also shows Error for Shutdown Performance.
If you could walk me thru the fix it would be greatly appreciated.

A:windows vista "a disk read error has occurred...press control alt delete to restart..

1)Disk read error could mean HDD beginning to fail (need to check the SMART data).

2) You're info on the errors isn't enough to go on - need more details on critical status & errors.

3) Can you do a system restore or have a BU image of the HDD that you can restore, from before the prob began?

I've seen that "type" error - maybe not verbatim, but for either when HDD is failing, or even a loose / bad HDD cable. Could check those are snug. Can unseat the cables & reseat them. If don't know what you're doing w/ the cables, either leave alone, or read up on how to BE CAREFUL working w/ the cables.

I've seen cables go bad for NO reason - no one touched them; just one day were "flaky."

You could break sockets on the mobo if get rough. Cables themselves are cheap.

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as described in the title when i boot my laptop: http://www.newegg.com/Product/Product.aspx?Item=N82E16834117780R
i get the "disk read error -> press cntrl alt del to restart" message. I then tried to access the backup partition through f10 only to run into this error "status : 0xc00000e9 Info : an unexpected I/O error has occurred" it seems that it cant communicate with my hard drive.

I read a few other forum posts but didnt see anyone have the 0xc00000e9 error also. Bios boot priorities are in order if that matters.

Is there a fix without having to replace the entire HD and buy a new vista installation(preinstalled w/ no disc in the box).

Im very reluctant to take it to a service center as i can very likely fix it myself (with the help of the friendly people here of course), only problem is im having a little trouble..finding.. my HD in this damn notebook.. heh, ill figure that part out. new to notebook repair.

Thanks in advance. Danny

edit: found the HD, doesnt look like it even uses a cable, just plugs right into what i assume is the mb. dont know if that helps just supplying what i can.

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I dont know if this is the right thread, but here goes.

I try to start my Dell Inspiron 5010 laptop and I get "A disk read error occurred. Press Ctrl Alt Del to recover"

Every page I've Googled about this error tells me my hard drive is shot and needs to be replaced. I'm in total denial so, can this really be? Have I lost all my data?

Does the hard drive need to be gutted and replaced?


A:"A Disc Read Error Has occurred" during Startup - Dell laptop

Hello there and welcome to the forums Doomdaddy!

If you want to be absolutely sure whether your drive is gutted/or still recoverable, try and pull it out of the laptop and place it into an external USB caddy/enclosure, and plug it into a working system to see whether the system can detect it or not...

You can also try to reseat the the drive in the laptop by taking it out and putting it back in again after a cold shutdown..

Hope that helps!

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I'm lost. Honestly. I thought that there was nothing I couldn't do with the internet at hand, but this has completely stumped me. So, yeah...that's the message I get when I boot up. I've practically disassembled my PC to see what's up...visually speaking nothing looks wrong, it's all clean, everything's plugged into the right place, so that shouldn't be the problem. I can't access safe mode, it just won't let me, nor can I reinstall XP (it says "system is analysing your hardware" and then the screen goes blank and nothing happens). I've done diagnostics five times and apparently nothing's wrong. I don't care what happens to my files, there's nothing on there which I'm desperate to save, I just don't want to have wasted all of my money. Any help? I'm sure I can give hardware information if necessary.

A:"A Disc Read Error has Occurred. Press CTRL + ALT + DEL to Restart"

You may have to Format your hrd drive and clear off the old installation of windows first.

You cant get to the area of installation that would allow you to do that. See if you can download from the hard drive manufacturer, who-ever that may be, thier hard disc maintenance tools. Such as Seatools for Seagate, or MaxBlast for Maxtor. Creating a bootable disc of which ever one youneed to use you should be able to partition and refomat the hard drive as these will boot with out attempting to boot from your hard drive. Also you can run a HDD test from the same disc telling you if you have a gone bad hard drive.

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Hey everyone,
        I am trying to get the REST queries to work with the sharepoint end points instead of graph end points. I first created an app with relevant permissions and have given it the admin consent. Then I am hitting the https://login.microsoftonline.com/<tenant>.onmicrosoft.com/oauth2/token?Content-Type=application/x-www-form-urlencoded end
point with https://<tenant>.sharepoint.com as resource. I am then using the access token retrieved to give the rest call to https://<tenant>.sharepoint.com/_api/v2.0/drives/b!3indYSbqZ0-hVSPnCgIZy-2xDMh7jH9AuQnEzJMc6TEfQoSJvJT-R6tT0lFBQiPr/root/delta
but it is failing with "error":{"code":"generalException","message":"General exception while processing"}}. The REST response code is 401 Unauthorized. I have filed a Microsoft support ticket but they
have asked me to post on these forms. Can someone please help me with this? I am not able to move forward because the error is pretty generic and doesn't give any additional details.
Sai Kiran Katuri.

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I have a big problem here,
I have used my hard disk for 9month,
Yesterday when I watched movie on the half way,
My hard disk suddenly disfuntion,
And I thought my laptop problem due to always lagging so I restart my computer.
But after that I can't read my hard disk (WD)in my computer.
It can read in computer management there.

Ways I try:
1)I try to uninstall and reinstalled again,BUT it doesn't work.
2)I try to unchecked the hide folder and device at view.
3)I try to update the software BUT it still disfunction.
4)I try to use disk management and initialized it BUT there appeared CANNOT INITIALIZED Due to I/O device error.

Any solution for me ?

A:Hard Disk can't read in "my computer ", "initialized",I/O device error

The most usual cause is that the Hard Drive is beginning to fail. Back up your stuff. Go to the website of the manufacturer and test the drive.

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"Windows failed to start. A recent hardware or software change might be the cause:

1. Insert your windows installation disc... Blah blah blah"

File: \Boot\BCD
Status: 0xc000000f
Info:An error occurred while attempting to read the boot configuration data.

Anyways this is giving me alot of stress..

My laptop came with windows 7 x64 on it but now this is happening, I have no windows 7 installation disc, I only have a copy of windows 7 that I had access to while a member of MSDNAA. Legal, but not a disc.

I do have a windows XP disc, yes, freaking old, but I need a solution, preferably free...

My hopes (I really don't know much so pardon my complete ignorance) were to load xp on my laptop with the disc, and upgrade using my windows 7 disc image (.iso) that is downloaded on a disc (not burnt to the disc). Maybe this is an extremely stupid idea. Anyways, I tried to load XP using the disc, which resulted in a blue screen....

Again. Any help will be so much appreciated...

I guess I should add that I do have a disc that I was pretty positive I did BURN the windows 7 .ISO to, but nothing at all happens to my laptop upon entering that disc.

A:"An error occurred while attempting to read the BCD."

Well, long story short, your boot manager is toast, and this could possibly indicate that the HDD is also toast, but one issue at a time. So what you really need is a Windows 7 install disc that you can use to run a recovery operation on.

You should be able to download the ISO for Windows 7 online, put it on a flash drive or DVD, and use it for what you need here. While strictly speaking it's a little in the legal gray area, given you have a legit Windows license, and you're just using this for a repair operation, I'd say you're pretty safe from having anyone coming after you.

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Windows Mail suddenly does not send or receive messages. When I attempt to send a message, I receive the following error, "The message could not be sent. An error has occurred." When I click the Send and Receive button, the pop-up box comes up, but not long enough for me to read anything. However, it appears to complete the send/receive process with no errors. I have had issues in the past and often received an error number, but not this time. When I go into my accounts, I have changed the password to my incoming server to the wrong one to see if it recognizes the error and have also changed port numbers and still receive no error. I have attempted working offline and double-checked to ensure it recognizes the wireless internet connection - which it does.

I do not currently have and have never had any anti-virus programs installed on my computer. I have logged into my email through my browser and deleted all emails from all of my folders, closed Windows Mail and then re-started it to no avail.

I would just upgrade to Windows Live Mail, but I already did that once before when I was experiencing other problems with Windows Mail, and that program has also stopped working correctly so I had to go back to Windows Mail. Therefore, it appears that if I cannot get this issue resolved, I will be stuck using my browser (which is not very user-friendly) and my iPhone. Needless to say, I am quite frustrated with Windows Mail and Vista!


A:Windows Mail - "The message could not be sent. An error has occurred."

First let's fix the major problem of not having an antivirus! For now please download Malwarebytes and run a full, updated scan. Malwarebytes : Free anti-malware, anti-virus and spyware removal download That should clean up any bad software on your computer. And I would imagine you have a lot... There are plenty of good free antivirus programs out there, most of the people on this site highly recommend Microsoft Security Essentials. Virus, Spyware & Malware Protection | Microsoft Security Essentials

After running malwarebytes, see if your mail problem is still occurring.

Personally, I just have to recommend you switch to using Mozilla Thunderbird, instead of Windows Mail. It's very clean and easy to use. And free. Check it out. Mozilla Thunderbird That's just a personal suggestion, you don't have to if you really like Windows Mail

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Hi, I am currently based in Germany and cannot work out why I cannot access 2 associated websites:
Virgin Blue Airlines : www.virginblue.com.au
Velocity Rewards (reward program of Virgin Blue Airlines): velocityrewards.com.au

Error message always received when I try to get onto the above 2 sites:
?DNS error occurred. Server cannot be found. The link may be broken.?

For reasons that I cannot understand, I have never been able to log on to them from my laptop at home in Germany.

However, when using the same laptop in Australia with a different internet service provider, there is no problem with accessing the above sites so I know that I can reach the websites with this laptop.

I have tried many things including calling the airline directly to see if they have an IT help desk or if they are experiencing website problems. No to both. I have tried typing in the addresses directly into the URL field, clicking on through a link etc and nothing works. As far as I can see, the websites aren?t blocked by my antivirus software. I do not have problems accessing any other websites.

My set up: laptop with wireless internet connection at home.
I use Windows XP, Internet Explorer 8, AVG 9 free edition software. Run anti-virus scans every 2-3 days and no viruses detected. No new software installed for some months.

My I T ability is of an average standard so hopefully the solution will not be too complicated. Would really appreciate it if someone can help me to sort ou... Read more

A:Message "DNS error occurred. Server cannot be found ..." - help please !

Hi there,

Sometimes ISPs block certain sites. It may be worth checking with them to see if there is a block on it for some reason.

You could also try going onto a proxy surf site and accessing it from there incase the site has blocked your IP for some reason.



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When the computer starts right away i get this error message= a disk read occured press ctrl + alt + del to restart. My system is xp pro.

A:A disk read error occurred message when loading xp

System manufacturer and model?


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This is kinda long and I've fixed it, but could use your input.

So after waking up, my parents informed me that the computer was shutting down randomly. I turned it on and "a disk error occurred press ctrl+alt+del to restart " appeared. It's a Sata hard drive so I checked the cables to make sure they were plugged in correctly and they were, and then I tried connecting it to another computer with that computers cables and that didn't work either.

My parents not wanting to buy one online, decided to just go to bestbuy and buy one there, since we already had the Windows 7 Disk at home. I formatted it, partitioned it, and installed Windows 7 Home Premium on it and everything worked. I decided to connect the Hard drive that didn't work while the computer was still on, and it immediately started downloading the drivers it needed and up popped all the hard drive. I'm going to start transferring all the important things like music,videos and games, and after, all I can see are the following 3 things;

after getting all the data we want off it, should I reinstall windows to see if my other computer will recognize it (Even though it couldn't before), format it and just use it as extra data (though since it already couldn't boot up, the ability to keep data on it may fail in a couple of days/weeks) or just put it away and not use it at all.

What would you guys reccomend I do?

A:Hard Drive, "a disk error occurred press ctrl+alt+del to restart "

First get the data you need off it.

Then go to the mfr and get their HD testing utility and run it.

If it were me I wouldnt trust it. I have been burned before.

You certainly could use it for storage of, say one set of backups, for the chances of losing your OS HD, and that backup at the same time are nil.

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I have an Acer desktop purchased in 2011 and it has been working fine up until now. First it started freezing on its own, then i would get an error blue screen with a bunch of stuff written on it. Then I started getting disk error that with tell me to restart by pressing ctrl alt del but it would never work. So I decided to do complete system restore which stopped midway saying there was an I/O error. So I kept pressing ctrl alt delete when that messGe appeared and suddenly it started working fine. But after couple of days it started freezing Again and the ctrl alt del message has appeared up. I m totally lost!! Plse help

[email protected]

A:Acer Desktop "Disk error occurred please press crrl+alt+del to restart"

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Hello everyone!
Since 3 days i have a problem with my PC.
So 3 days ago my pc has been frozen, so i restarted it by pushing the power button for aome seconds.
After that my pc starts and the ASROCK windows appears, and shortly after that the message "a disk error occurred". The hard disk is shown in bios, but still it doenst boot up to windows.

Pc Hardware:
2x 8GB RAM

The solutions i tried.
-resetting bios to default
-changing the bios priority
-booting from usb
-changing the RAM slots
-checked all cables

To the booting from usb:
I installed windows 10 per iso on a 1tb usb hard drive. So i booted the computer per usb, at first it boots up until the windows logo and the wheel shows up. After the appereance the screen went black and then to
blue (without any letters).
-booted from usb
-windows logo appears
-shortly after a black screen appears for 5 min
-after that a blue screen appears and stays at the blue screen
I ordered a SSD Hard Drive. I hope it works out on the new SSD. Since i cant even boot Windows 10 from the USB Hard Drive. 

Thanks everyone in advance!

And i apologize for my bad english skills

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How can I work around the following rror message "cannot copy file. cannot read source file or disk". I'm using Windows XP on a Gateway GT 4016

A:error message "cannot copy file. cannot read source file or disk"

Get a new disk or provide a whole lot more details about what you're trying to do and what program(s) you are trying to do "it" with.

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So a couple days ago my PC began making a high pitch buzz. I turned the computer off and when I came home and tried to start it up the next day it wouldn't start. I decided that the power supply must have died and that perhaps it was the power supply fan that was making the noise (I recently replaced the case fan).

I bought a new power supply and installed it. But now when I try to boot up the computer I get an error message "Disk Read Error". It instructs me to press ctrl alt delete to try again. When I do that, it gives me a new error message "Error Loading OS".

The hard drive is only a couple of months old. My previous one died and I was able to clone the contents on to the brand new one and it has worked great ever since.

I am concerned that somehow the hard drive became corrupted or damaged when the power supply failed although I'm not quite sure how, but its the best explanation I can figure.

Any thoughts on next steps. Is there a process I can run that may repair the situation, assuming its not physical?

If not then I guess I need to figure out trying to get the content off and on to a new hard drive if possible.

A:"Disk Read Error" / "Error Loading OS"

What verison of Windows are you using? It sounds like you have a corrupt BOOT file for your Windows installation. This could very much be caused by the power supply dying. If it happened to be writing or using something with that file or near it, it could have corrupted it. If you have Windows 7, use the Windows 7 DVD and do the option for checking for problems. If you have a corrupt boot file, it will repair it (hopefully). You can download Windows 7 DVDs free online. The main thing that matters is your registration key for Windows. Do the Windows 7 repair option and see if that helps. If not then you might have to reinstall Windows 7. Don't format as you will lose all of your files. You can install a new Windows and it will keep all your old files. The bad thing is you will lose all your Windows settings and programs you installed will not work, you will have to resinstall them. But all of your files will be saved. Hopefully the repair option works first.....

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My currently using WD 80gb SATA HDD... I buy near half year d...
My pc recently always occur the error when booting...
"Disk read error, press ctrl+alt+del to restart"
is it my HDD problem? or...

plz help... ty^^

A:Boot error "Disk read error, press ctrl+alt+del"

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Ok, I built a PC a month ago and everything seemed find no problems of any sort. The other night I defragmented my hard drive and shut it down and turned it on today to a memory test and the message "Disk Boot Failure, Insert system Disk and press enter"

The computer has access to the XP pro w/ sp2 disk only as a boot device but it will not recognize it now.

I have set Cd-rom as 1st for boot sequence then hard drive I have no floppy drive and the bios has been configured to know that.

I am not sure if this means anything but in the bios the IDE Channel 0 Master says none and when I try to turn on auto detection it wont detect a hard drive.

The HDD is fully connected and has not been touched since I installed it a month ago.

I have this awful feeling that I fried the HDD when I defragmented it last night.

Any help would be very much appreciated. But please be simple this is my first build and my knowledge at this sort of thing is very very sketchy at best.

A:Error message "Disk Boot Failure, Insert system Disk and press enter" on first build

The first thing to do would be to get a new data cable for the herd drive and see if that fixes it, they are nice and cheap nowadays.

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I have a RemoteApp server setup (Windows 2012 R2) with SSO enabled. This RemoteApp server is for internal use only. I have no issues with any of my clients running Windows 7 or above. On Windows XP however, I can only connect to the RemoteApp session once
and then I get the error An authentication error has occurred (Code: 0xc00002fd). If I reboot the PC, it will again work once and then get the error.
The other thing we discovered is that when you first close the RemoteApp session, the mtsc.exe process remains active for 30 seconds or so. As long as that is active, I can re-enter the RemoteApp session multiple times. The moment I kill that process, I
get the error and must reboot.
I'm pretty sure something is being cached on the client side, but every lead I have found has not resulted in a resolution.
Anyone have any ideas? (Btw, "get off of XP" is not an option at this time. lol)
Any assistance would be great.

Robert Doyle | Network Administrator | Five Below, Inc.

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Applies to 

Windows Windows 7 Security, privacy, & accounts Security and privacy

Windows 7 Ultimate- error regarding allowing Log in as Service "An unexpected error has occurred, Failed to save Local Policy Database"


TageAndersson asked on <button aria-label="Date" class="msaActionText msgHistoryBtn info-panel-toggle-link"
data-panelcontainer=".userInfo" data-paneltarget="#message-history-holder-4326ef11-7243-4aff-947a-6bf7ef764212" style="color:#006cd8;font-style:inherit;font-variant:inherit;font-weight:inherit;font-size:inherit;line-height:inherit;font-family:inherit;margin:0px;cursor:pointer;padding:0px;border:none;display:inline;"
title="See post history">April 7, 2016</button>

During a long period, I'm  doing a huge jobs to take back ownership for files, as attributes (write protected) atrib. My database for network policy setting, secedit.sdb have problem, corrupted(?). So to check my database, I went to CMD as
administrator. From CMD I run:
esentutl /g %windir%\security\database\secedit.sdb

C:\Windows\system32>esentutl /g %windir%\security\database\secedit.sdb
Extensible Storage Engine Utilities for Microsoft(R) Windows(R)
Version 6.1
Copyright (C) Microsoft Corporation. All Rights Reserved.
Error: Access to source database 'C:\Windows\security\database\... Read more

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I have a
win7 64bit
Processor Intel (R) Core(TM) i5-2500K CPU @ 3.30Ghz 3.60Ghz
8GB Ram
Manufacture : Gigabyte
Rating: 5.0 Window experience Index

I have brought a 4 USB 3.0 2.0 PCI-E PCIE USB Port Express Expansion card

I fitted it to my pc, loaded the drivers and it was working great until I went to close down the pc, it came up with fatal error it shutdown my pc and i had to go into safe mode to remove the drivers for pci-e card. i have tried every pci slot x3 still not working.

Does anyone know what might be wrong?


A:installed 4x port usb to Window 7 pc - USB wont read + win7 "FATAL ERROR" message


Originally Posted by soash


I have a
win7 64bit
Processor Intel (R) Core(TM) i5-2500K CPU @ 3.30Ghz 3.60Ghz
8GB Ram
Manufacture : Gigabyte
Rating: 5.0 Window experience Index

I have brought a 4 USB 3.0 2.0 PCI-E PCIE USB Port Express Expansion card

I fitted it to my pc, loaded the drivers and it was working great until I went to close down the pc, it came up with fatal error it shutdown my pc and i had to go into safe mode to remove the drivers for pci-e card. i have tried every pci slot x3 still not working.

Does anyone know what might be wrong?


Check your BIOS for settings on that port you seated that pci card in.

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I am getting an application error message when trying to launch PowerDVD (v6):

The instruction at "0x7c910efe" referenced memory at "0x000003bb". The memory could not be "read".

Click on OK to terminate the program
Click on CANCEL to debug the program

Now here is what I have tried already:
-Reinstall PowerDVD
-Update graphics drivers (8400 GS)
-Ran memtest86+

The error log states this:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/9/2008
Time: 9:50:07 PM
User: N/A
Computer: MAINPC-01
Faulting application pdr.exe, version, faulting module vp6dec.ax, version, fault address 0x00001b02.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 64 72 ure pdr
0018: 2e 65 78 65 20 36 2e 30 .exe 6.0
0020: 2e 30 2e 31 35 31 35 20 .0.1515
0028: 69 6e 20 76 70 36 64 65 in vp6de
0030: 63 2e 61 78 20 36 2e 34 c.ax 6.4
0038: 2e 32 2e 30 20 61 74 20 .2.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 31 62 30 32 0d 0001b02.
0050: 0a
I have tried the link provided, but you have guested it no help from Microsoft.
I would attach minidumps, but I do not have any, as this is freshly reinstalled system.
Any help is appreciated.

Thanks, Pioneer

A:Application Error message: The memory could not be "read"

According to your personal specs, this could be an XP-64 system.

The problem is XP systems are already not well-supported by hardware manufacture drivers, such as Pioneer, and 64-bit versions were never well-supported at all. As I see it, you can

(a) patiently wait until Pioneer get round to it
(b) forget Pioneer, use other DVD access software
(c) revert to XP-pro 32 bit
(d) upgrade to Vista-64 (I can't believe I said that, I would never do it myself !!)

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