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Which suggested scan option is best?

Q: Which suggested scan option is best?

I can't actually put my finger on anything more specific than "a woman's intuition" that my PC isn't performing as it should. It seems to be slow compared to what it was when new a year ago. I realize that some slow down is expected due to programs added,etc.
I just don't know where to start. It's been suggested that I do a "back to factory" but I can't do that just now. One of my big worries is that I relied on two separate people to set my PC up for me & now after all the reading I've done here at this forum, I'm not sure they know as much about computers as I thought they did.
I'm a dummy myself & don't understand a whole lot so am wondering if it would be worth running some scans like 'check disk, sfc/scannow',etc. just in the 'info mode' instead of a 'repair mode'? I guess my own dumb reasoning is that I'd like to know what, if any, the issue is before it's fixed. Or does the scan give more info than I think it might?
I'm quite sure I'm not having any problems with malware.

I have Avast & MBAM.

Thank you.

RELEVANCY SCORE 200
Preferred Solution: Which suggested scan option is best?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Which suggested scan option is best?

Well more reading. This Tutorial will give several suggestion. Some I use and some I don't.
It will be your choice.
Take a close look at #7 & 8.

Optimize Windows 7
All the suggestions are guides that can be use but might not meet your computing needs.
If you have question just ask.
A couple of clean up methods I use could also be helpful.
CCleaner and disk cleanup extended.

I would not recommend using the registry cleaner in CCleaner unless you fell completely comfortable in the registry.

CCleaner Free download and review from SoftM8

Disk Cleanup : Extended

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RELEVANCY SCORE 54.4

Hey All,

I created this thread that can hopefully serve as a FAQ about these new features of IE 8, how they work, how they are the same and different. I have modified my Favorites Bar to remove the Suggested Sites icon, because I personally don't care to have recommended sites downloaded when IE is not running and IE 8 gives an "Are you sure?" as to whether or not you want to turn "Suggested Sites On." I am just learning the +'s and -'s of these new features.

If any users want to give an overview, positives, negatives, or personal experiences with these new features or ask questions about them, please post here, Thanks for your help!

Jack
 

A:IE 8 FAQ on Web Slices, RSS Feeds, and "Suggested Sites" Option

Sorry, did not find the thread.
 

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RELEVANCY SCORE 52.8

Hello all, I looking for some help on tring to get rid of the "Suggested Sites" link in my favorites bar, even when is turned off from the options menu. I delete it and after a few re-launches of the browser it reappears (but still turned off). I just want it off & not to ever reappear in my favorites bar. I'm now running Windows 7 w/ IE8 & this also happened when I was using Vista. Thanking you in advance

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RELEVANCY SCORE 48.8

hi,

I have anti-virus installed in my system but when i am trying to scan my system by right-clicking the drive i have to get the option as scan for viruses but i am not getting that option so what may be the possible reason for this? could anyone please help me?

Awaiting for the reply.

Thank you for your valuable time.
 

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RELEVANCY SCORE 48.4

I don't know if this is the right forum for this, but does anyone know how to modify the MAPI Email registry key for a HP 5610 Officejet All-in-One so that is includes windows live mail as an option in the scan to email settings? I only get windows mail or aol as options and I use neither. I have read elsewhere that someone used this method successfully with another printer I think it was a cannon or epson.

A:I need WLM as a scan to email option from HP printer

Hi,

Not sure if this will work but give it a try, from: -

How to Register Hotmail As Default Email in Windows 7 (NOTE: - Microsoft Answers






The answer is alot easier than people think, but for some reason microsoft will not show people howto do this.
Type in Start, Run:
regsvr32 "%Programfiles%\Internet Explorer\HMMAPI.DLL" and hit OK.
Your good to go.

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RELEVANCY SCORE 47.6

I was testing out avg antivirus (and they won't talk to you unless you have paid for their program which I didn't) and top my surprise, when i tried to scan "keygen.exe" no option was available to do so in the right click menu. Of all the files not to have a scan option for!

Does anyone know why the option is there for some files but not others? If you've paid for avg please tell them about this strange problem. I hope it doesn't skip some files during mass scans.
 

A:AVG Antivirus oddity, No scan option for some files

AVG should scan all files, but if you open the Test Center, click on Scan Selected Areas, you can enter the path to the file in the drop down at the top and click Scan Selected Areas button on the bottom left. Other than that, I have no idea.
 

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RELEVANCY SCORE 47.6

On the Windows 7 Fax and Scan, there is no option to save the scanned file to a PDF.  How do I do this?

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RELEVANCY SCORE 47.2

In NAV email options, I do not want to scan outgoing email. Mostly because I have dial up and want the option to "hang up after send/receive" in Outlook XP.

I have contacted the company but they are slow in there responses and so far not as helpful I would like. They did direct me to a knowledge base article that tells me to disable the scan of outgoing messages so I can use the hang up feature, but un-checking the option box for disableing the scan of outgoing messages in NAV email options dose not make the change that it is supposed to. The program still scans outgoing email, even after a reboot. I have tried several times, but I can't fix the issue.

This is part of what I wrote to the fine folks at Norton after a couple of replies and instructions on their part:

"During a send/receive with an out bound message, there is a popup
box that comes up from the system tray that indicates NAV is trying
to scan the outgoing email. I rechecked the option in NAV and it
says the outgoing scan is disabled."

No response as of yet, It feels as though they are stumped!

Could your team provide an answer or a workaround, please?

Regards,
Latte

 

A:Norton AV 2003 email scan option not working

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RELEVANCY SCORE 42.4

I see Mailpup (or?) moved me to hardware.
I doubt this is a hardware issue.
As indicated below, all worked properly under XPSP3.
It is only under Win7 that this issue has cropped up.

So I am not sure if this is the best place ...




In short,
Omnipage 17 is not communicating properly with my Mustek A3 scanner,
on a Win7(64) system.
There were no issues with this software and scanner, running on xpsp3.
Not sure what I could be missing.
Any help appreciated. Thanks.

Longer Description:
Wondering how to get color capability with OP17 on my Win7 system.
Currently, all I can get are B&W and Grayscale for my scan options.
All scanner "sizes" (B5-A3, letter and legal) are available
(in the Tools->Options ->Scanner toolbox.)
and they work properly.

So... OP is partially working with the scanner.

NOTE: OP17 was working properly/fully with this scanner on my old xpsp3 system.

System Information
Omnipage Professional version 17.1 (Product ID OP-1041-001-1076.1921)
OS: Win7 (64)
Computer: Dell Vostro 3550 (i3 processor).
Scanner: Mustek SE A3 USB 1200 Pro

What I have done...

Downloaded the lasted drivers (ScanExpress A3 USB 1200 WIN7.zip) from Mustek.
Uninstalled the old driver installation (from Device Manager)
Reboot.
Reinstall Mustek software
Reboot
Open Omnipage ->Tools ->Options -> Scanner -> Setup
Download Latest Scanner Database from Nuance
Select & Test Scanner (TWAIN: SE A3 USB 1200 Pro) -> Next
Would you still like to te... Read more

A:Win7(64) no "color scan" option with Omnipage17

Typically this is a driver problem. find the driver from the print/scanner manufacturer and dl/install it.
 

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RELEVANCY SCORE 40.8

Greetings,

My McAfee Real-Time Scan will not remain enabled. When I try to run either Quick Scan or Full Scan, an error message comes up, telling me to return to the McAfee Internet Security Home and to try to run the scan again.

I have followed their instructions for re-enabling the Real-Time Scan to the best of my abilities, by trying to restart the McShield Service, and by running the oas-disabled-fix.cmd utility that they instructed me to download. The oas-disabled-fix.cmd utility will not run.

I have contacted McAfee and they have told me that it is a problem with Windows Update. I have contacted Microsoft and told them that as well, but they seem to be trying to rule out any other possible cause, than what McAfee says is the actual cause of the problem, thereby dragging this out even longer.

Microsoft is supposed to be getting back to me again tomorrow, but any other help would be appreciated.

Thank you for your time.

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RELEVANCY SCORE 39.2

The "Idle-time Full System Scan" in Norton 360 v4 is bogging down my computer constantly, and there is no option to turn it off in "Automatic Tasks".

I contacted Norton and (after several attempts to find someone at Norton who could understand what I just said above and getting "hung-up" on over Norton chat. Inexcusable!!!) I was able to get a hold of a technician who told me that Norton intentionally removed this option "for security reasons, because they didn't want people turning it off".

The problem is, people will then be forced to turn it off by turning off ALL scheduled tasks (under "Settings/Scheduling/Schedule:Manual Schedule") and that is an even worse security problem than the relatively small one that would be created by turning off idle-time full system scanning.

Once the system has completed a full system scan, all files are on-access scanned anyway, so running a full system scan every 3-4 days is rather silly and extremely annoying--especially, because it will continue to try to run every time the system is idle if you cancel it.

A warning urging the user to not turn off idle-time full system scans without fully understanding the risks, and after explaining the risks, would be VERY preferable. Or at least the option to run the full system scans when the system is idle on a certain day of the month/week! The schedule for idle-time full system scans really needs to be separate from other tasks. In fact, t... Read more

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RELEVANCY SCORE 39.2

Almost every time I do quick scan and got nothing and I think it is good. However, I just read online, it says that when quick scan does not find anything then you do deep scan. It confuses me, since it means I should do deep scan all the time. ?
 

A:quick scan vs deep scan/full scan ( antivirus )

the 1000$ question is
which anti-virus
ON windows defender and malwarebytes and many others only a quick scan is necessary
The converse of what you have read is usually the case eg. You do a quick scan and only if that finds something should you then need to follow it with a full scan
For instance a threat scan on Malwarebytes paid for edition or the scan on the free version will scan up to 99% of the system
A full scan also scans the system restore points and other unusual places to detect, or at least try to detect, all possible traces of infection.
As I said it depends on the AV and to some extent the OS which I presume is not Windows 2000 as indeed commented on by my colleague Cookiegal in another of your topics
Also, it appears you're running Windows 7 and if you don't still have your Windows 2000 computer you should visit your profile and change that information so that it's current which makes it easier to help you in some casesClick to expand...
 

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RELEVANCY SCORE 38

I noticed that my firewall settings were set to OPEN/ALWAYS/EVERYONE (essentially).  I thought, "That can't be right...that's not safe at all",
So I disabled/blocked about half of my incoming rules.   Which was immediately changed back by an unscheduled update less than an hour later.
I made screen shots of my firewall settings.  *Windows Remote Management is set to YES  PUBLIC ALLOW  SYSTEM  ANY TCP and ANY /ANY /ANY.
Peer to peer collaboration has the same settings, specifying %System...% as the part of my PC that is open to the public.  (And yes, I'm sure these are the default settings, I wiped and reinstalled offline. If you close or block your ports, they will
be overridden in minutes (including the ones marked "No Override". 

I downloaded Spybot 2.5 which detected backdoor knocking on SAM, and attempts to logon without a password.  Defender did not have a problem, as elevated permissions, impersonation, persistent logon attempts using alternate credentials is business as
usual for WIN 10.
Further, all of the choices I was given regarding how  to receive updates/reboot times/and which apps can access my personal data (pictures/docs  -  webcam/mic) are set to "**** yeah!"
So, basically, Windows 10 is a GYN is the front, and a back port Proctologist.
Anyone else think this odd?
Is there a solution...or...?

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RELEVANCY SCORE 38

I run a Dell 550mhz with 128mb ram,
Computer runs extremely slow and hangs.
ZoneAlarm was NOT RESPONDING, so I removed it.
Internet Explorer and Mozilla errors - NOT RESPONDING

So....
I ran SPYBLASTER
I ran SPYBOT SEARCH AND DESTROY
I ran AD-AWARE
I ran REGISTER PATROL
I stopped almost all programs from beginning at startup.
I removed programs not used.
I defragmented the disk.
I removed ZoneAlarm, as it seemed to be part of the problem (NOT RESPONDING).

But now the slowness has returned so....

I ran Hijackthis, and here's the log:

Logfile of HijackThis v1.99.1
Scan saved at 6:22:48 AM, on 5/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Steve\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_UR... Read more

A:Tried everything suggested, does this log help?

Hello......
Just to clarify, you have only 128MB of memory? What operating system do you have? Also, you most definitely need an anti-virus program at all times.

Edit: Sorry I just saw you have WinXP for an OS.
 

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RELEVANCY SCORE 38

I have the Inspiron 3520 with i3-2350M processor. I am currently using a single 8gb DDR3L stick in this machine that was originally bought for another laptop, but it seems fine. Would there be any issue with buying the matching stick and upgrading to 16gb? Are there known issues using low voltage ram in this machine instead of the stock? Thanks.

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RELEVANCY SCORE 38

Logfile of HijackThis v1.99.1Scan saved at 3:07:54 PM, on 8/15/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exeC:\Program Files\ewido anti-malware\ewidoctrl.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exeC:\WINDOWS\system32\wscntfy.exeC:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Messenger\msmsgs.exeC:\WINDOWS\system32\wuauclt.exeC:\antispyware\hijackthis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/home.htmlR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/signin.jspO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\... Read more

A:Suggested Hjt Log

Hello healing41 and welcome to the BC HijackThis forum. I see no signs of viruses or malware in the log. It is clean.

Fragmentation isn't really a malware issue. It is just a natural occurance that happens over time. XP has a built-in defragmenter and there are many 3rd party disk-defragmenters. It is good to defragment a drive occasionally but unless the disk is heavily fragmented and the free disk space is less than about 10% of the drive there will probably not be a noticible performance improvement. The 2 files that will have the biggest impact from fragmentation are the swap file and the Master File Table which can only be defragmented with 3rd party defragers. NTFS file systems handle file fragmentation better than the old FAT system found on older operating systems like Win98 so an acasional defrag with the built-in XP utility should be Ok.

Cheers.

OT

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RELEVANCY SCORE 38

My PC has been freezing. Before you yell at me this is what I've tried.
?Checked hardware, no yellow ! marks
?Checked memory...all 6 scans 2 passes...nada.
?Checked drivers...diagnostic came up empty handed
?turned off startups...disabled windows services...nothing
?Defraged, disc cleanup, reverted to an earlier state for windows...none helped
?attempted to change Anti Virus Programs since Avira & Mcafee caught nothing...
now I can't install AVG because Mcafee is still present somehow...although
I couldn't uninstall it the traditional way...I googled and found links from threads that led
me to the uninstall tool...which I ran and rebooted...it's no longer in the uninstall options..but
AVG still says it can't Install because of McAfee.

I'm basically posting this now..because I don't see any fixes different than the ones I've already tried.
Can anyone help. I did go through some of the rules and if I broke any of them in this post...I appologize. I'm in safe mode now and my screen size sucks typing this too. Thanks. I'm glad
I was able to get this typed before my PC froze again.
Windows XP, Dell Vostro 410, had it for about 2 years. It's my shop pc...I own a sign shop...this is my
backbone for now. HELP

A:I've tried everything that's been suggested

The below is compliments of Broni:You may have some hardware problems.***** Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/topic28744.html)Make sure, you select tool, which is appropriate for the brand of your hard drive.Depending on the program, it'll create bootable floppy, or bootable CD.If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.====================================================================================A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option AB. If you have only one RAM stick installed......run memtest...1. Download - Pre-Compiled Bootable ISO (.zip)2. Unzip downloaded memtest86+-....iso.zip file.3. Inside, you'll find memtest86+-....iso file.4. Download, and install ImgBurn: http://www.imgburn.com/5. Insert blank CD into your CD drive. 6. Open ImgBurn, and click on Write image file to disc7. Click on Browse for a file... icon:8. Locate memtest86+-....iso file, and click Open button.9. Click on ImgBu... Read more

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RELEVANCY SCORE 38

Below are Bazooka scanner, dds and gmer scan results. Exe files are not working properly. Any executable I open immediately asks for a file to open the program. I can run some programs by browsing for the executable again but does not work for everything. Some programs won't work or install. here is my latest scan results using bazooka / dds / and gmer.BAZOOKA SCAN--------------------------------------------------------------------------------------------------------------------------------********************************************************************************************************************************************Result when scanning:SystemDir.explorer 545.505.000 %SystemDir%\explorer.exeC:\Windows\system32\\explorer.exehttp://www.kephyr.com/spywarescanner/library/systemdir.explorer/index.phtmlSystemDir.regedit 544.500.000 %SystemDir%\regedit.exeC:\Windows\system32\\regedit.exehttp://www.kephyr.com/spywarescanner/library/systemdir.regedit/index.phtml********************************************************************************************************************************************DDS SCAN------------------------------------------------------------------------------------------------------------------------------------********************************************************************************************************************************************.DDS (Ver_2011-06-23.01) - NTFSAMD64 Internet Ex... Read more

A:Virus - Bazooka Scan / DDS scan / GMER scan - %#^#%^#

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this post fresh dds logs, please.

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RELEVANCY SCORE 38

i tried to do the on-line Panda scan a few times, once my dial-up connection disconnected it, and i couldnt get it back, and I tried it 2 more times and it stalled about 3/4 of the way thru, even tho i was still connected. When i do Spybot S&D scan it stalls midway too, several times, i have to keep moving my mouse around for a while to get it to start again. Why do u think this keeps happening on my computer?( Virus scan was negative, and i deleted some adware with a scan i did a day before.) I know the Panda scan used Actixe X which i had to download to do the scan. Should i delete it now? What would it look like and where would it be on the computer.?
I have an old Dell OptiPlex GX1 Pentium 2 with 350 MHZ, with 256 RAM and WIN ME O.S. with 10 G. storage with a slow dial-up connection. Thank in advance. ZUZU2
 

A:Panda scan and Spybot-S&D scan stalls mid-scan

This is my HJT log after running (sluggishly) Sbybot-S&D and finding no problem:
Logfile of HijackThis v1.99.1
Scan saved at 9:56:31 PM, on 2/2/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCTSKSHD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\DOWNLOAD\CONKEEPM.EXE
C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\DIALER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\NETSCAPE WEB ACCELERATOR\NSACCEL.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\CSS.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: I... Read more

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RELEVANCY SCORE 37.6

Hopefully there's an answer out there. I'm a long time Firefox user currently using Version 14.0.1 on a PC with W7 64bit.
Since taking the upgrade to version 14, I no longer have the option to pin the shortcut to the task bar of start menu but have to be content with the shortcut on the desktop. When right clicking on the shortcut, I no longer see the traditional option of where to pin the shortcut. I've gone back as far as Version 10.0 but the option is no longer there either.

Any ideas on what's happened or how to solve this mystery?
 

A:Solved: Firefox any version - No option an option to pin shortcut to Taskbar or Start

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RELEVANCY SCORE 37.6

I have a checkbox that when checked it makes an Option Group visible. When the Option Group opens (I've tried both check boxes and Option Buttons) but they both have NO checked off when the Option Group opens. I have tried playing with the default for the Option Group Frame. I have tried setting it up to reset to null when the Option Group opens.

From everything that i am reading there is only a yes or no option, there is no null option. How do I make neither button or checkmark checked? I want both boxes or circles left blank until chosen.
 

A:Access -Checkbox to make an Option Group visible (need no option checked)

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RELEVANCY SCORE 37.6

hello!

I am looking for an MOV converter that will convert MOV files to something that windows movie maker can read. (I am also looking for a better video editor but that's not too relevant right now.) I downloaded one MOV converter and since it only allowed me the trial version I could only convert stuff to audio, not what I'm looking for. Anyone have any suggestions?
 

A:suggested MOV converter?

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RELEVANCY SCORE 37.6

I cannot stop suggested searchs. I have un checked "suggest search as I type" box on adjust toolbar options but they still drop down

A:suggested searches

With what program?

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RELEVANCY SCORE 37.6

Hi friends,
I am an exclusive FF user (except for MS sites ).
I found a very good extension for FF which I would like to share with you. Its called Flashblock 1.5.1. Go to Mozilla homepage>extensions and search with above name. You will find it.
It stops all the flash materials on an webpage and gives you an option to allow it to play it or not. As most of the flash materials are AD so it also increases your security.
My yahoo pages are loading lightning fast now. Try it & LoL.

A:Suggested Extention for FF

Thanks src. Another one you might want to install for extra security is NoScript which blocks all javascript, and has an option to block flash as well. It puts an icon in the status bar which you can click to allow java/flash for a particular site if required.

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RELEVANCY SCORE 37.6

Hey, I just bought a new Macbook Pro and currently I don't believe I have any type of security on it. Any suggestions as to what I should download?
 

A:Suggested Mac Security?

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RELEVANCY SCORE 37.6

My Altec Lansings are crapping out on me again. I need one with STRONG wiring & will last a long time to come. The quality isn't a huge issue since I'm just using the on-board audio. Nothing fancy like 5.1.

Help is much appreciated.


EDIT:

Oh and it needs a microphone D:
 

A:Suggested Headphones?

Personally, I think Bluetooth are great, because they don't have wires. I'm not sure if it has a microphone
 

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RELEVANCY SCORE 37.6

Hi there, just wondering if anyone has any good suggestion for a slot fan. Ive seena few i like...but buying stuff like this is sooo hard when you dont got the product in front of you.
Ill probably have to buy about 8 of em too, so thats sorta the reason im asking before buying.

here are some from newegg.com, but what i dont get it that the top rated one has the least ammount of airflow production...
http://www.newegg.com/Product/Produ...2E16835166038,N82E16835119065,N82E16835119066

Any and all suggestions are greatly appreciated.
 

A:Suggested PCI Slot Fan

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RELEVANCY SCORE 37.6

Often when I log on to IE 9, suggested site icon appears on my favorites bar. I can remove the icon,but the suggested sites (3), keep coming back. How can I get rid of this icon once and for all.
Thanks
Wayne

A:IE 9 suggested sites

If you right click in the top bar you can uncheck the Favorites bar, but also via Tools - Internet options - Advanced - in the Browsing section, ensure that the box for Enable Suggested Sites is also unchecked - Apply - OK

And Welcome to the forum

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RELEVANCY SCORE 37.6

THANK YOU... I think,,, hehe, anyway check this and see what you think

Logfile of HijackThis v1.98.2
Scan saved at 5:00:09 PM, on 10/14/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINNT\system32\CTHELPER.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/?.intl=us
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://mail.yahoo.com/?.intl=us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Pr... Read more

A:mimo2005 I did all you suggested, new HJT log after fix

Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"


O4 - HKLM\..\RunOnce: [cetec] regedit.exe /s
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\cetec.reg


navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


Empty the Recycle Bin


Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer.

When you are sure you are clean turn it back on and create a restore point.


Go here http://www.pestscan.com/
and do an online pest scan .

if you don t have bhodemon 2.0 , get it
spybot search and destroy
adware se
all free good programs

and post a new log .

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RELEVANCY SCORE 37.6

Not sure if I have put this in the right place but here goes
1. Browser Choice. In Europe we get this option. But when it is taken (I stayed with IE10) the Browser Choice App remains and I cant get rid of it. There seems to be no means to uninstall it. Tried various sites on the web nothing works.
2. In the useful tutorial on backup using W7 recovery in Control Panel there is an option to backup system image to an external drive. I have one @1Tb but it starts then says cant proceed drive full - when it clearly is not. Any ideas? Is it not possible to backup the system image to SkyDrive ?
3. I do not use the Start Screen (Metro) as such but do put into it useful stuff that I need at odd times eg Administrative Tools. There seems to be no way to resize or recolour the tiles apart from "large" or "small". This is a nuisance as it gets too big to fit the screen. I found a site on the web that says it does this but my Rapport tells me it is unsafe so I have not tried it.
4. Is there a way to sort a block on the start screen(Metro) alphabetically without dragging tiles around one at a time.
5. A tutorial on each of these would be grand. I have found tutorials truly useful generally.
Thanks
Brian Winch

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RELEVANCY SCORE 37.6

Hi,I recently brought the p1 but I didn't google enough to realize the loud fan and coil whining issue.   I am thinking to switch to p52 and I wonder if someone can give me some suggestion(ie. what spec to stay away...).   Below are the spec I am looking at: * 64GB RAM ( I often run multiple vmware guest images)* FHD screen (try to reduce weight by not taking 4k screen)* 1 T HD * XEON cpu (core 7i seem to be the cause of generating coil whining and maybe overheat issue?)  The rest are default setup.    

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RELEVANCY SCORE 37.6

As suggested i ran hijackthis and saved the info soi can post it here with hopes that someone can help me determine what it all means.

Logfile of HijackThis v1.92.0
Scan saved at 6:23:00 AM, on 3/13/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar=http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page=http://www.earthlink.net/partner/more/msie/button/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page=http://start.earthlink.net/start?id=1&zzgo=1279365339
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL=http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL=http://www.earthlink.net/partner/more/msie/button/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page=http://rd.yahoo.com/customize/ymsgr/defaults/*http://my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar=http://rd.yahoo.com/customize/ymsgr/defaults/sb/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant=http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default)=http://rd.yahoo.com/customize/ymsgr/defaults/su/*http://www.yahoo.com
O2 - BHO: (no name) - {02478D28-C3F9-4efb-9B51-7695E... Read more

A:Ran Hijackthis v1.92 as suggested can anyone help from here

Don't see anything that shouldn't be there.
 

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RELEVANCY SCORE 37.6

Does anyone use this feature on IE11? I quite like it but tonight it doesn't seem to be working. Not sure if that was the case pre patch tuesday today or not. Anyone else seeing same? I have another laptop running ie9 and thee aren't working on this either - very very occassionally the suggestions do come up

A:Suggested sites

Ignore me - it's fine now. Must of been a temp glitch at Microsoft!

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RELEVANCY SCORE 37.6

I am looking for a tool that will rip cd's into MP3 format, and write/rip blu ray discs easily and quickly. Whats the best software out there for this? Also, I don't think that windows media player plays Blu-Ray discs, so I was hoping someone could show me a good program for playing those.

Thanks
 

A:Suggested software...

For ripping, try WMP itself. It's pretty good at ripping music CDs and the like into MP3.
 

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RELEVANCY SCORE 37.6

No matter how often I say "No" to "Suggested sites" in IE 8 (Windows 7) it keeps coming back and hogging my taskbar. Is there a way I can shoot this thing so it stays dead?

A:Suggested Sites

  
Quote: Originally Posted by Edsaid


No matter how often I say "No" to "Suggested sites" in IE 8 (Windows 7) it keeps coming back and hogging my taskbar. Is there a way I can shoot this thing so it stays dead?



Hello !! Welcome to SF !!

I guess the IE is messed up resulting this behaviour. The best thing to do would be to reset IE to default settings then try to turn off suggested sites might fix it.

Tools | Internet Options | Advance | Reset

Hope this helps,
Captain

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RELEVANCY SCORE 37.6

Referred from here: http://www.bleepingcomputer.com/forums/t/309799/xp-defender-trojan-hijack-browser-hijacked-help/ ~ OBHi.I was refered here and I tried to follow the Prep Guide and I was having touble so my advisor told me to only post the DDS log if that was all I could run. It took me a long time but I fnailly was able to run DDS in SAFe Mode with networking. (Hooray)Here is the DDS Log. please let me know if you need anything else:DDS (Ver_10-03-17.01) - NTFSx86 NETWORK Run by Robert Edwards at 0:29:37.04 on Thu 04/22/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.783 [GMT -4:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\ctfmon.exeE:\FIX\dds.scr============== Pseudo HJT Report ===============uStart Page = hxxp://m.www.yahoo.com/uSearch Page = hxxp://www.google.comuDefault_Search_URL = hxxp://www.google.com/ieuSearch Bar = hxxp://www.google.com/ieuInternet Settings,ProxyServer = http=127.0.0.1:5555uInternet Settings,ProxyOverride = uSearchAssistant = hxxp://www.google.com/ieuSearchURL,(Default) = hxxp://www.google.com/search?q=%sBHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dllBHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d9... Read more

A:go no go on DDS and boopme suggested to run this [/b

Hi and welcome to the Virus/Trojan/Spyware/Malware Removal forum,I am thcbytes and I am here to help you!I ask that you refrain from running tools other than those I suggest to you while I am cleaning up your computer. The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Please perform all steps in the order received and do not proceed if you need clarification.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems please stop and tell me about it. When your computer is clean I will alert you of such. I will also provide you with detailed suggestions for prevention.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.After 5 days if your topic is not replied I we assume it has been abandoned and I will close it.I would also like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please be courteous and appreciative for the assistance provided!Again I would like to remind you to make no further changes to your computer unless I direct... Read more

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RELEVANCY SCORE 37.6

Could I grab some expert opinions on the best suited motherboard for my system?

Current rig:

Intel Core i5-2400 @3.10Ghz
Nvidea GTX460
ASRock H67M-GE (faulty - need new one)
2TB Seagate HDD
8GB GForce Ripjaws (2x4GB)

Cheers!

A:Suggested motherboards

Just to let you all know, I have access to these parts locally.

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RELEVANCY SCORE 37.6

I've tried alot of Firewalls and can't really find one that works well with Xp. I've found that they ahve alot of problems with the different use4r accounts such as not being able to access E-mail form bot of my accounts even though I have it enabled in BOTH instances. (just a aexample) Has anyone who has multiple user accounts AND uses Outlook or something similar (not Hotmai) had anysuccess with XP and firewalls? please clue me in.
 

A:Suggested Firewall for XP?

I am using Zonealarm 3.0 (I think that is the lastest version) and also running XP with multiple (6, with 2 seperate ISP's) email accounts set up and have not had a problem with it yet. That would be my choice for a firewall. Besides... It's free. Just my 2 cents
 

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RELEVANCY SCORE 37.2

The Troubleshoot icon that should be under the 'Advanced Startup' Option is missing. System is a new Dell Latitude 10 ST2 Tablet running Windows 8. Have access to 9 other identical tablets, all configured the same and they all have the Troubleshoot Option. Have tried multiple methods of getting to "Advanced Startup" display (including Safe mode, 'shutdown /r /o', etc.), but all result in only having the 'Continue', 'Use a Device', and 'Turn Off your PC' options - No Troubleshoot. Other than missing this icon, system is working fine. Shy of wiping the disk and starting over, any suggestions? Thanks!

A:Troubleshoot Option Under Advanced Startup Option Missing

im having the same problem, nobody has a solution?!!?

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RELEVANCY SCORE 37.2

I have a Dell Inspiron 1720 with Windows Vista I am trying to do a factory image but the repair your computer is missing from the F8 advanced boot options menu.
Can anyone tell me how to get this back on the list Thanks in advance

A:advanced boot option menu missing option

if your just trying to do a "factory reset" try powering on then press the ctrl key and the f11 key at the same time (at the dell logo), should get you a pc restore screen, follow the instructions...good luckps, if you have a manual, the key configuration may be different...

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RELEVANCY SCORE 37.2

Had issues with screen freezing on different websites.  Ran Eset and other programs per advice from buddy215.  (See post titled "Frozen" in "Am I infected" forum.  buddy advised posting here.
 
FRST log:
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:10-01-2015 01
Ran by Michael (administrator) on MICHAEL-HP (15-01-2016 12:24:09)
Running from C:\Users\Michael\Desktop
Loaded Profiles: Michael (Available Profiles: Michael)
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
(Creative Technology Ltd) C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Andrea Electronics Corporation) C:\Program Files\IDT\WDM\AESTSr64.exe
(AMD) C:\Program Files (x86)\AMD\RAIDXpert\bin\RAIDXpertService.exe
(AMD) C:\Program Files (x86)\... Read more

A:Frozen - Suggested by buddy215

Hi matchead
 
My name is polskamachina and I would like to welcome you back to the Malware Removal Forum. I will be helping you with your malware issues.
What follows below are some ground rules for this forum.
I will reply as soon as possible (typically within 24-48 hours). In turn, I ask that you please respond within 72 hours. If you know you will be away longer than that, please let me know. I am in California at GMT-8 hours (Pacific Standard Time). If I do not respond to you within 48 hours, feel free to send me a private message.
Some points for you to keep in mind:
Do NOT run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
Do not attach logs or use code boxes, just copy and paste the text.
I cannot see your computer. Periodically update me on the condition of your computer, and provide as much detail as you can in every post.
Once things seem to be working again, please do not abandon the thread. I will give an "all-clean" message at the very end.
NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planned. You can put them on a CD/DVD, external drive or a flash drive, anywhere except on the computer.
NOTE: It is good practice... Read more

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RELEVANCY SCORE 37.2

i tried to run both the suggested programs for reporting but both failed to install because i am using x64. are there any other programs like this for vista x64? i would like to post my scan results from hijackthis and see what u all think. any help would be appreciated. thank you in advance!!!

i attached the log file just in case...

A:Vista x64 cant use the suggested programs

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 37.2

I'm running a P-III/500 machine with an Abit BE6 MB using W98SE.

The MB will support up to three 256MB DIMMs for 768MB total.

I've been getting conflicting advice from salespeople as to whether it's advisable to limit W98SE to 512MB or go to 768MB.

Some say to max it out. One says W98SE has a memory leak problem above 512MB and performance will go down.

Most agreed that upgrading from my current 256MB will show a marked improvement in performance -- apps loading, resources available, less crashes due to pushing the multitasking.

Should I go to 512MB, or should I go to 768MB?

Thanks!

Joe
 

A:Maximum suggested RAM for W98SE?

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RELEVANCY SCORE 37.2

Getting the same message ..."remove HP Support Assistant" then go on line and download replacement.  Problem is, I do not have "HP Support Assistant" as an option.  I have HP solution Center 13.0, or HP Support Information, or HP Support Solutions.  I fear that I will remove the wrong program and then get on line, and not know what new product I should download and install.  Please be more specific as to the product to remove (one of the three I have) and what I should look for online.  Many Thanks

A:Can not follow the suggested solution....

>>> I have HP solution Center 13.0, or HP Support Information, or HP Support Solutions.  Hi, Sounds like you are talking about your printer not your computer. HP Support Assisstant or HPSA is a different software. Now, what is the Operating system on yoyr computer now ? Regards.

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RELEVANCY SCORE 37.2

I type up a lot of reports for work and save them, print them and sometimes email them. But i dont like microsoft office and i was wanting a good program that doesnt take up a lot of room, but still has features that i could use...spell check, page alignments, and maybe even a suggestion box. Any suggestions on what i should use...
Thanks...
 

A:Solved: suggested sofware..

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RELEVANCY SCORE 37.2

Ok, quick synopsis: I've had more frequent pop-ups, but nothing insane. However, my computer has been running extremely unstable. My desktop backround has been replaced with an "ad" informing me of spyware infection and I've been unable to change it. My audio drivers constantly and randomly go out, leaving me without audio. If I leave my computer idle for 10 minutes or so Windows crashes and I get that blue screen. Upon restart, I get the blue screen 4 out of 5 times. Overall it runs very slowly when it is operable. I'm unable to update my virus definitions in both AdAware and Ewido (or whatever it's called) and my computer can't make it through a scan.

I went through the five steps, but was unable to complete the Panda scan as my computer would crash before completion. Here's my updated log, thanks in advance for any help--it's much appreciated:

Logfile of HijackThis v1.99.1
Scan saved at 8:35:27 PM, on 8/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program F... Read more

A:HighJack this log. Please help, already went through the suggested 5 steps...

Hello and welcome to TSF.

Apologies for the long delay in response. We have a large number of HijackThis logs to handle and it?s taking us longer to catch up. If you haven?t received help elsewhere already and still require assistance please post a fresh HijackThis log. However, you are using an old version of HijackThis, please follow the instructions below do download and run the latest version.

CLICK HERE to download the HijackThis Installer:Save HJTInstall.exe to your desktop.
Double-click on HJTInstall.exe to run the program.
By default it will install to C:\Program Files\Trend Micro\HijackThis.
Accept the license agreement by clicking the "I Accept" button.
Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
Click "Save log" to save the log file and then the log will open in Notepad.
Click on "Edit -> Select All" then click on "Edit -> Copy" to copy the entire contents of the log.
Come back here to this thread and paste the log in your next reply.
Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

You may uninstall/delete the older version once you have successfully downloaded and installed the latest version of HijackThis v2.0.2.

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