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Move from Outlook 2003 to Outlook 2007 not successful; not reading certain folders

Q: Move from Outlook 2003 to Outlook 2007 not successful; not reading certain folders

I just put in a new hard drive and installed the latest version of Office 2007. I kept the data and archive files from Outlook 2003 so I could import them into Outlook 2007 and get back to business. However, that did not happen. It was able to read and bring up most of the data, but I am missing some folders which are critical.

The critical folders are folders that were created manually. They were used to store email messages that came in that were important. They were simply dragged from the Inbox and put into that folder. There were also folders within that folder. I'm not sure if these folders and subfolders were in the Inbox or not. They may not have been.

The way I imported it was by going to TOOLS>ACCOUNT SETTINGS>DATA FILES tab>and pointed to the old PST file.

I also pointed to the archive.pst file as well, but later went to FILE>ARCHIVE and pointed to the old archive.pst file in there. Bot ways did not reveal the folders that are needed.

Is Outlook 2007 not able to read all data from Outlook 2003 pst files, or is there a fix for this?

Please advise.

Preferred Solution: Move from Outlook 2003 to Outlook 2007 not successful; not reading certain folders

I recommend downloading and running Outlook PST Repair. It's a PST repair tool that I've used it in the past to recover emails, contacts, tasks and notes from corrupt Outlook files that are damaged or inaccessible. Supports Outlook 2000, 2002, 2003, 2007, 2010 and 2013.

You can download it direct from this link http://goo.gl/1bjhSi. (This link will automatically start a download of Outlook PST Repair that you can save to your computer.)

A: Move from Outlook 2003 to Outlook 2007 not successful; not reading certain folders

I purchased a new Notebook with Office 2007 installed and copied over my Outlook 2000 pst file. I also had manually created folders for filing important emails. Mine were sub folders within the Inbox folder. Everything copied over, but I could not see the manual folders at first until I double clicked the Inbox folder in the side panel and then they spilled out. I would look for them in that panel and double click anything there starting with Inbox, Sent etc. Also try doing a search for any subject or address of an email you may have saved.

When copying over the pst file I think everything is copied. Appears you did not just copy contacts for example, but the complete pst file. I think the folders are there as Sub Folders, just hidden within one of the main folders such as Inbox.

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I have a user that somehow got the reading pane in the center/middle of oulook 2003.
I can only find out how to put it in the bottom, right, or off in the settings.
The only thing I found on google about this was this page...

Outlook 2003, Moving the Reading Pane to the Middle?

Wondering if anyone here knows the fix or do I have to register there?

A:move reading pane to middle outlook 2003

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I have some users on Outlook 2003.
Here is the situation: When he opens outlook it automatically opens with the Outlook Today window. That is fine. But after he moves around and goes to the Inbox and then clicks on the Tasks. When he clicks on mail again he wants to go back to the Outlook today window.
He says he has done this on his home Outlook but can't remember how he did it.
Is there a way to do this.
I have played around but could not find a setting.
Any help would be great.

A:Outlook 2003 - Always move back to Outlook Today (Personal Folder)

All I do is click on the very top "Personal Folders" and it takes me back to Outlook Today.

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Hey all! I need alittle help. I am trying to move all of my emaill addresses and saved emails from Outlook Express on one computer. To Microsoft Office Outlook 2007 on a second computer. I've never had to do this before, but I have to now. Because it's not for me. If you guys and girls can help me out with this it would be awesome. I need to get this don tomorrow. Thank you in advance.


A:Move email addresses from Outlook Express to Outlook 2007

I have Window live mail, but all these MS products work about the same.
Under file go to import export from there it should be self explanatory.
Let me know if you cant find it, Ill help.

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I have Outlook 2007 running on XP pro, I installed win 7 on different drive, installed outlook 2007 there and need to know the easiest method to get everything from XP (32bit) to win7 (64bit)??

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See attachment for exact error. Just started this evening although have been using outlook earlier in the day.

I have run through everything here that is applicable for pop mail.

Additionally I haveRun a repair of office 2007
Tried the noextensions switch
Tried running Outlook in compatability mode
Using a back up of my pst file
Recreating bak file

But still no joy. I have looked a half dozen other links most of which suggest some of the fixes on the link above.

Still getting this error. Only updates that have installed today is windows defender signatures. ESET smart security licence also renewed.

Can anyone help please?

A:Outlook 2007 - Cannot start, open outlook window, set of folders...

Have you tried it with the /resetnavpane switch?

More information on command line options for outlook: http://office.microsoft.com/en-au/ou...001218589.aspx

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Folks I have read the MS tech notes on how to get Outlook 2003 [I have it via Office 2003 Professional, full install] to import from OE6. It fails under either option: import from "another program" or "Import Internet Mail....". Under the former it is pointed to the correct folder, but fails with Error: Cannot open,.. another program in use" but there's not... I tried copying the folder to a nice clean location on the C: and checked all the properties, nothing interfering, still won't open the folder.
Under the latter option it just doesn't do anything after directing it to the correct folder. Seems to accept the command, closes the window, but does not import anything. No error messages.

Umm.... do MS teams communicate with one another??

Closely related: If I could just get the FOLDERS I had setup it would be a great asset, or if i could just get the ADDRESS book it would help. Do you know how to import *.dbx folders into Outlook 2003? Or the old outlook Express address Book?



A:Outlook 2003 Will Not Import Outlook Express folders, mail, anything

They are written in two different formats that are uncompatible. The Oulook Express has a file sytem totally unique to it.

I had the same problem about 6 weeks ago going from XP to Win7.
I had to transfer address book to notepad and put it into Outlook one at a time. The old mail sits in the old PC.
I have heard you can transfer the OE mail files over to Windows mail or gmail etc. Then transfer files from the new mail server to Outlook.
File system is changed over with the mail transfer- I haven't tried it though.

I did a Google and found this. I didn't find this page six weeks ago.


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We are using Exchange Server
Some staff in our executive branch have brand new laptops (lucky guys) with Office 2007[Of07]. They are creating calendars which need to be shared with other employees, most of which are running only Outlook 2003 [OL03].

Calendar(s) are made, and invites sent for specific calendars to specific groups of users.
IE: Regional Sales Mgr. creates several supplemental "events" calenders he wants to share with his different teams.
---Default, Corporate, Dist1, Dist2, Dist3, Region
---DistGrp1, DistGrp2, DistGrp3
---Dist1 calender --> DistGrp1
---Dist2 calendar --> DistGrp2
---Dist3 calendar --> DistGrp3
---Region --> DistGrp1, DistGrp2, DistGrp3

All OL03 users get an email with a link to Microsoft explaining how to open shared calendars. Off07 users get the icon to click and open specified calendar.

OL03 user then follows MS instructions, and pulls up the Off07 user's default calendar, with no option to open or even locate any other calender.

Is there something lacking here? Anyone have any work-a-rounds for OL03 users to open a shared calendar (other than the default or main calendar) of an OFF07 user?

Thank you.

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We are using Exchange Server 2010.

Some staff are using Outlook 2007. They are creating calendars which need to be shared with other employees, most of which are running only Outlook 2003.

All Outlook 2003 users get an email with a link to Microsoft explaining how to open shared calendars. Off07 users get the icon to click and open specified calendar.

Outlook 2003 user then follows MS instructions, and pulls up the Outlook 2007 user's default calendar, then they get this message "Unable to display the folder. The Calendar folder could not be found".

Is there something lacking here? Anyone have any work-a-rounds for Outlook 2003 users to open a shared calendar of an Outlook 2007 user?

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We've purchased a new laptop and are using Office 07 now, Windows XP, instead of the old office 03. Regarding Outlook, when I tried to save the old .pst file(Outlook 03) and then import old emails and contacts, the emails imported very easily into Outlook 07. However, none of the contacts were imported. Is there a simple way to export or save Outlook 2003 contacts to a file that can then be imported into Outlook 2007 on a separate computer??



A:Trouble transferring Outlook 2003 contacts to Outlook 2007

Export the old contact as a .CSV file and then re-import into the new installation.


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I have been using the beta version of Office 2007 til it expired last month and during that time exported a back up of Outlook (contacts, calendar etc) to My Docs.
Not all that fussed with the '07 Office suite, I uninstalled it and then reinstalled Office 2002 but when I try to import the pst file to this earlier version of Outlook, it tellss me that it is not compatible and to contact the Administrator (me!).

If I cannot work around this somehow I intend laying on the railway tracks quite shortly as life without my files will no longer have any meaning to me!

I guess as a last resort I can download the latest trial of 2007 Office and see if that will let me re-import the backed up pst file but what a drama!

A:Cannot import Outlook Beta 2007 pst files to Outlook 2003

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I have an external software that creates and distributes an email to users with a link to view a report. The external software creates the email with Outlook 2007. Recipients that are using Outlook 2003 do not see the link, just the plain text. The workaround is to highlight and paste into the browser.

The software company says that it is a Microsoft issue.

I see lots of posts about creating HTML in 2003, but nothing about reading...


A:Links created in Outlook 2007 not a link in Outlook 2003

Some mail servers do not accept HTML formatted messages and only allow plain text? Are these recipients on en Exchange server or just some random POP accounts?

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Hi everyone,

At work we have outlook 2003 and I cannot upgrade that computer, at home I have recently upgraded to outlook 2007 but it left me with a little problem.

I use tasks to delegate jobs out to my team and I have it set up so categories are in fact their names. I used to send task requests with the name of the employee in the category section and when it arrived in the work inbox someone would accept the task and it would immediately go into that particular employees task category.

Now I have 2007 Outlook and although I have set categories up as they used to be (employee names) the task request gets accepted (at work) and instead of going under the employee name it goes into it's own category with no specific category.

Can anyone tell me (short of going back to outlook 2003) how to solve this issue?



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Most of my users are on Outlook 2003, but some are on Outlook 2007. When a 2007 user uses the scheduling assistant to try and set a meeting, the message appears No Information. No free/busy information could be retrieved.

Note: a 2003 user can see the other 2003 user's schedule.

Is this something that needs to be set at the Exchange level? How do I resolve?

All users are on Windows XP SP2

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I used Zinstall to move all my files/programs from my old computer to my new one in the last few days. I also upgraded the new one from 8.1 to Win10 after the migration. Knowing Win10 doesn't work with MSOffice2007, I subscribed to MSOffice365 in the new computer. Now, Outlook 2013 doesn't show the same folders I had in Outlook 2007, and I need to know where all my saved files went and how to import them to this system. (They are still sitting in my old computer, if I have to copy them to a zip drive & move them again.)

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I tried Outlook 2007 Trial and didn't like it. After removing and reinstalling Outlook 2003, the send/receive button is missing in the tool bar, I can no longer edit "rules", among other things.

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Hi Experts,
I have got a problem regarding to my inability to find .pst file in Outlook 2003/2007.
I downloaded repair tool to repair .pst file and tried to find it but no .pst file was available.
I used normal path to find the pst file (Documents and Settings/username/application data/microsoft/outlook), then went through Outlook2003- Tools-Options-Mail Setup tab- Data File, done search, selected ''Show hidden files and folders'' in Windows Explore and no .pst file is coming up.
Any clue where else to look for it so I can try to repair it.
Environment: Outlook 2003/2007 and Exchange 2007

Thank you in advanced!

A:Cannot find Outlook .pst file in Outlook 2003/2007

Right location - - but think you need the OST

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Is an Outlook 2003 data file compatible with Outlook 2007? I hope to be able to copy the details of my Outlook 2003 email accounts, emails, contacts etc into an Outlook 2007 installation on another machine. Can I simply copy the data file over to the Outlook 2007 installation and select it as the data file to use in Outlook 2007?

Will this process copy the passwords and settings stored in my Outlook 2003 installation? Or, will I have to reconfigure the email accounts and passwords again in Outlook 2007?

Any advice most appreciated.

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I had a trial verson of Outlook 2007. After the trial, I uninstalled it. Now I cannot see send/receieve, cannot make rules plus other things.
Any ideas?

A:Outlook 2003 errors after Removing Outlook 2007

Found the answer.
had the answer, all you need to do is so a search for 'mapisvc.inf' on your C: drive. It will find 2 files, one in C:\Windows\System32, one in C:\Program Files\Common Files\System\MSMAPI\1033

I renamed both of them to mapiscv_old.inf - call it what you like, delete it if you are feeling game. Then run Outlook 2003, it will configure and put the file back there for you, and allow you to setup your account.
Posted by Rod at 10:32 AM


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I'm working on an email blast, and have been testing out my email with different versions of Outlook. I have created the document from my PC (XP, Outlook 2007) and when I send it on to other users with Outlook 2007, there are no issues. However, when sent to someone using Outlook 2003, the Hyperlinks are no longer "clickable" although they appear to be in the email message.

I've been struggling with this all day, and any help would be greatly appreciated.

Thank you.


A:Outlook 2007 Hyperlink Not Working in Outlook 2003

Hi, this has to do with the compatibility between both the versions of Outlook. Outlook 2007 uses Word 2007 as its email editor. And it is a known issue that users who have Office 2003 experience this compatibility issue when they come across files created using Office 2007. So, try installing Office Compatibility Pack from http://support.microsoft.com/kb/923505

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I just upgraded to outlook 2007 and having trouble copying my nickname file overfrom outlook 2003. I am using the same profile name and have copied the 2003 NK2 file over and pasted it in the right place but hen I try to access the nickname function - nothing happens. The file is there and is the same size as it was before - what am I doing wrong?

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I’m looking for some help with an NK2 file and a very demanding boss . Guess you can’t help with the boss…..

I’m moving email contents Office 2003 from an XP Pro machine to Office 2007 on a 32 bit W-7. I went to “user”\Local Settings\Application Data\Microsoft\Outlook and copied the all content of the file to a new location and saved it. I used Microsoft’s instructions to transfer the profile from Office 2003 to Office 2007 too. I have plenty of files to choose from.


Everything seemed to transfer except the auto complete no longer works. I searched and found that I need to export the NK2 file from 2003 to 2007. I looked in the exported folder I saved on the network and could not find any file that ended in .nk2. I looked back on the computer itself and could not find it there either. Is there a different name it could be called? Show hidden file and folders is enabled and I tried to use Search. Nothing.

Also when I find it, how do I import this to the new Outlook 2007 account? I read something about changing the name. I should mention, incase this maters that the ISP provides Exchange to 3 users and the rest are using POP3. I still have the old machine if I need to grab something off of it. Please be as detailed as possible. I’m tired of being hollered at.

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OK... well I thought I had it covered but.... I copied the pst file from 2003 and tried to open in 2007. I recently read somewhere that you have to copy the pst when Outlook is closed. I did not close Outlook and copied the file while Outlook was open. Anyway to rescue these Emails? The old drive is toast so I can't do that. The pst file is 79mg so I suspect the info is there. Any thoughts? Thanks!

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I uninstalled Outlook 2007 (after not liking the program) and reinstalled Outlook 2003. When I start up 2003, I get an error: "Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience."
The program will re-open in Safe Mode and functions without error.
I do not use any odd add-ins.

I have done the following to troubleshoot:
downloaded all upgrades, patches, etc.
renamed the MSMAPI32.DLL TO .old and reopend 2003.

Any ideas? Thank you.

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I am using Outlook 2007 in Vista Home Premium. When I got a new computer with Vista and Outlook 2007, I migrated all the Calendar appointments from the old computer with Outlook 2003 and Windows XP. The recurring appointments I migrated from Outlook 2003 are seemingly stand alone appointments in Outlook 2007, that is, they don't show that they are recurring, which means I can only delete them one by one, endlessly. Is there anything I can do to correct this?


Capn Zip

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I know that 07 Word saves files in a .docx file that is not usable by the 97-03 Word and same goes for PowerPoint and Excell. My question is does this occur with Outlook 2007 also? I have a friend who said that he can't read my Outlook 2007 email to him (he uses the older version of outlook). Is there a way to change it so that I can send 2007 Outlook emails to people with the 97-03 versions?

A:Can Outlook 2007 Email to Outlook 2003?

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I uninstalled Outlook 2007 (after not liking the program) and reinstalled Outlook 2003 in Windows XP. When I start up 2003, I get an error: "Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience."
The program will re-open in Safe Mode and functions without error.
I do not use any odd add-ins.

I have done the following to troubleshoot:
downloaded all upgrades, patches, etc.
renamed the MSMAPI32.DLL TO .old and reopend 2003.

Any ideas? Thank you.

A:Downgrading Outlook 2007 to Outlook 2003

I have recreated a new mail profile, too. Still get the same error.

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I want to switch from Outlook 2003 to 2007. Microsoft support notes say to uninstall 2003 first, BUT it does not say whether my address books, folders, etc., will be preserved once I install 2007. Does anyone know the answer?

A:Upgrading Outlook 2003 to Outlook 2007

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how do I move my outlook mail and settings. My old computer died but we we able to recover most of the files including my documents and setting directory. I copied the pst file into d&S\username\local settings\microsoft\outlook

When I open outlook it wants to go through a wizard to create my account. I have created the account and then recopied the pst to overwrite it, but that doesn't seem to work. How do you do this? Is all the account info in the PST or are there other files I need?

A:outlook 2007 move

I find the best way is import the old one into the new one.
This way it should get every thing and you will have a clean PST file.

Use, File Import and Export, the select "Import from another program or file", then select PST file and then browse to where you have saved your old pst file.

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I'm having a weird problem. All of a sudden, the reading pane in outlook went away. I've tried setting it to both settings (Right, Bottom, and even Off). Tried going through Programs and repairing office ultimate. Also uninstalled outlook from there and re-installed, but still won't show.

Any ideas on how i can get it back! All I see is the list of emails, and then I have to double click to open in seperate window and read/respond/etc.


A:Outlook 2007 Reading Pane

Do you by any chance have Dell MediaDirect on your system? If so, try uninstalling it, reboot and check Outlook again. I had the same problem until I did this and it worked.

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I bought a new computer running Vista Home Prem x64 SP1 and installed Outlook 2007. My older computer (XP x32 SP2) has Outlook 2003. Both computers are connected in a home network. All my emails and address book are in Outlook 2003 outlook.pst file. How do I bring that outlook.pst (2003) into Outlook 2007, so that I could have all my emails and address book in Outlook 2007?
Right now in my Outlook 2007 my address book is practically blank.
Would appreciate any help. Thank you.

A:Outlook 2007 and outlook.pst 2003

Hi, I forgot to mention that in Outlook 2007 under File ---> Import or Export, other mail programs are listed but not another Outlook.

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My organisation has just rolled out an Exchange 2007 Server.
I am a desktop support engineer for my unit. We are setting up access to the server through Outlook 2003.

A small number of Outlook 2003 users get this error message when they are using a .prf file to configure their clients.

"Your Exchange Server administrator has blocked the version of Outlook that you are using. Contact your administrator for assistance."

This is XP SP2 running Outlook 2003 (error occurs on Office, Office SP2 and Office SP3) connecting to Exchange 2007.

I have tried tried applying SP2 and SP3 to Office and completely reinstalling Office but it still occurs.

I am told by the Server Administrators that this is a local problem so I am not getting any help from them. I tend to believe them that it's not server side because I set one of the profiles up on two PCs next to eachother. On one it worked fine but on the other it had this error message. I could not see a difference in the two Outlook installations.
I have read this article here http://support.microsoft.com/kb/924625 but a lot of the questions it asks and tests involve having administrator access over the server which I do not have.

Does anyone know of anything in the local Office installation that I do have control over that has been known to cause this?

All the best,


A:Solved: Outlook 2003/Exchange 2007 - "Your Version of Outlook has been blocked..."

Hi we managed to find the solution so I'm posting it here to help others.

We inherited a number of builds that were done by other companies. It appears these builds have in the past had previous versions of Office installed. This has resulted in registry keys lurking around from the old installs.

Once we removed these registry entries it worked.

Best way to do this that I could think of is to

1) Uninstall Office and then search the registry for any references to Outlook. You can do this using AML Free Registry Cleaner http://www.amltools.com/ (which has a search function). Ignore any hits for Outlook Express you are only insterested in Office Outlook.

2) If this is the problem that you are having then you will find registry entries in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\7.0 or 8.0 or 9.0 etc.

3) Delete any Outlook folders in the above tree. Onc eof the keys in the Outlook folder will be Version and this appears to be what is being read when the server asks what version you have.

4) Reinstall Office - it should now work.

All the best,


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I would like to move my old mail messages into another file (not in outlook) where they would still be searchable (like they are in outlook). There are over 20K messages in my archive folder and over 20K in my current inbox folder. These are messages to an email forum I subscribe to and I often utilize the information so I need to be able to access it, but it is slowing down my outlook and search for other items unrelated to these emails. Suggestions?

A:MS Outlook 2007 - need to move messages

Use "search this folder only".

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Is there a way to globally diable Outlook 2003's reading pane?

A:Disabling Outlook 2003's Reading Pane

Well, it USED to be that you could do a command line switch:

outlook.exe /nopreview

But I don't know if that still works in 2003.
And I don't know what you mean by globally--all views on one PC? all PCs?

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I have the reading pane activated in Outlook 2003. I've noticed that when any email is shown in the reading pane, the header information is followed by approximately 10 blank lines before the message text is shown. This happens regardless of the location of the reading pane (below or to the right). If I open the email, everything looks fine. The blank lines are annoying because I usually have to go to the reading pane and scroll down to see the entire message. I should also add that the blank lines are fixed, so when I scroll through the message the white space stays there and doesn't scroll. Any solutions? I'm running XP SP2.


A:Outlook 2003 reading pane issue

Welcome to the forum. Have you tried "Detect and Repair" from the help menu?

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I'm using Outlook 2003 (on Exchange) on an XP Pro machine. I have it configured to give me 2 email accounts. I have the reading pane activated on both accounts.

I used to be able to print (clicking the print icon or using the menu) from the reading pane without actually opening the email for each of the two accounts. Now, I can only do it from one of the accounts. The error message I get when I try to print from the second account is: "Message headers cannot be printed. Download the complete message and then print."

The fact that I used to be able to print from both, but now only from one leads me to believe I inadvertently changed a setting. Someone suggested it may be a security setting, but I have no idea.

Thanks in advance for your help!

A:Outlook 2003 Printing from Reading Pane

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Every time I create a new folder in Outlook 2003 the Reading Pane "Hide header information" option is enabled by default. I know I can select View / Arrange By / Custom / Other Settings and then uncheck the "Hide header" box, but this is tedious if I'm setting up several new folders.

According to Microsoft no global change can be made to this value in the Reading Pane. Does anyone know of a tweak or utility which can set the default to show the header in the Reading Pane view?

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OK -- so I get this email from my company telling me that they want everybody to get rid of their emails older than 6 months and they will be discontinuing the pst archive folders. But I want to save all my old emails. I'm not sure what the best way to do that is, or, how to do it. I can I move the pst with all my emails (from the latest autoarchive) to my external HD? Will the format and attachments be there with this move. Or perhaps I can backup in some way like a dvd. Thanks for any help you can provide!

A:Need to move/save Outlook pst file and folders

Sure, you can copy (recommended) or even move your PST files to any device you want to put it on. I would strongly recommend an external hard drive. The reason for this is that if you need to access the archive later on, you don't really want to have to keep putting in a CD or DVD to access it.

Now, my questions are….

Where are you archives currently stored? Are they on a server drive or are they stored locally on your desktop computer?

The reason I am asking is that normally administrators will not “put pressure” on users to remove older emails if they are not stored directly in Exchange or the archives are not stored on a server drive. I.e. they are trying to free up either space or prevent Exchange boxes from getting too large.

You may also want to check with your admins to see if it is okay to copy the archives. If your archives are stored on a server drive, you may want to ask the admins if it is okay to setup auto-archiving to go to your local PC or to your external hard disk drive instead of the server drive. Of course, then you would be responsible for backing up and securing the archives and not the admins.



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Good Morning, I have a issue that I would like to put out there for discussion.... I have a customer with a Windows 7 Home Premium notebook, and he is using Outlook 2003 to read his email. He receives one email a day from the same sender that when read the email is basically in code, with no photos, icons, etc.. and at the top of the email it says "plain text". Now I would assume that the sender for some reason it sending the email in "plain text" but he claims that his old notebook (Dell with XP) and the other users in his office receive the email just fine.

Any Ideas?


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All of my end users - all on the same subnet of the same LAN, and all using the same Exchange 2007 server - use Outlook 2003. The problem described below only affects 1 user on the network.

outgoing e-mail, no matter which format, is not affected
incoming e-mail in plain text format is not affected
incoming e-mail in rich text format (RTF) is not affected
incoming e-mail in HTML format - from ANY source - is the problem
Incoming e-mail in HTML format - from ANY source - displays with a dark blue background and gray text (almost impossible to read).
It doesn't matter how the same e-mail displays, in Outlook, to the sender - when the e-mail is first created
It doesn't matter how the same e-mail displays, in Outlook, to any other recipient
The only variable in the above is how HTML e-mail displays in that one user's account.

In that one user's Outlook installation
i deleted & created that e-mail account
Went through every setting I could find pertaining to HTML e-mail and e-mail appearance -- no doubt I missed THE one setting that matters
For that one user's Outlook installation, I attempted
Control Panel --> Add/Remove Programs --> Microsoft Office 2003 --> Add/Remove Features
Control Panel --> Add/Remove Programs --> Microsoft Office --> 2003 Reinstall/Repair
I had to kill each process since each had taken 45 minutes to get 1/3 of the way through the process - I was using Remote Desktop, and ran out of time. My best guesses a... Read more

A:Solved: Outlook 2003 - reading incoming e-mail

My user sent the following e-mail:
I think I fixed it! I did tools, options, preferences…email options and clicked “read all standard mail in plain text’ it also said to click on the ‘info bar’ to choose “display as html” when you want to…where is the INFO BAR and when does their happy hour start?!

I replied


click on the ‘info bar’ to choose “display as html” when you want to

where is the INFO BAR

and when does their happy hour start?
Damphyno that, either

But -
In Outlook, press the F1 key
In the search bar in the right-hand pane, type "info bar" or "WTF is the info bar"

Can I go back to my nap?

And I closed the Help Desk Ticket.

BTW - I'm still open to suggestions on how to fix it the correct way

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Help - anyone - please help.

I have puchased a new PC with Windows 7 Pro. My old machine has XP Pro on which I have been using Oulook Express. I want to move my emails from OE to a PST which I can then use with Oulook2007 on the machine with Windows 7. I have tried to export them from OE... which appear to work.. but doesnt transfer all the email in the sent folder. There are 3500 message in the sent folder... and when the epxort has finished... I look in the sent folder in outlook... and find that only 3000 (ish) have been imported... leaving the most recent 500 emails out. I have also tried doing the import direct from Outlook... and again.. it appears to work,.. but on closer examination... the last 500 emails in the sent items dont get imported.

Does anyone have any ideas ???? Thanks in advance !

A:Move emails from Outlook Express to Oulook 2007

Hello and welcome to TSG.

More of a possible work around than a solution, but would this work?

1) With Outlook Express closed, make a backup copy of the Sent Items.dbx file to some other location on the hard drive (Just in case something goes drastically wrong)

2) In Outlook Express, create a local folder called Sent_1

3) Move about half of the messages in the local Sent Items folder to the new Sent_1 folder

4) Compact the Sent Items folder

5) Have Outlook 2007 import both "Sent" Folder files

6) In Outlook 2007, copy the contents of the imported Sent_1 folder to the imported Sent Items folder.

7) Check the Sent Items folder in Outlook 2007 to make sure nothing is missing. If it all looks good, you can delete the backup copy created in step #1.

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Am running Outlook 2007 on Windows 7 x64. Small Solid State system drive. Large data drives.

After recovering from the dreaded recurring "Enter Network Password" hassle, I enabled IMAP (instead of POP) on my gmail account. (My Yahoo Plus account works fin with POP settings.) Now I see that in addition to my regular Inbox folder, I have a new folder called gmail, and it contains the subscribed sub-directories, or sub-folders.

It appears that the gmail folder resides on my smallish SSD on C:/USERS/MyName/<something> ... I would like to move that folder, or re-configure it if needed onto my D: drive since I know the gmail folder will grow.

I have learned that one small error in an Outlook setup can lead to DAYS of head-scratching and internet searching interspersed with too much trial-and-error (emphasis on the error), so I sure would love to learn the correct steps and do it right the first time.

I also want my mail to be displayed in my regular Inbox, not some other folder. I am running ODIR (Outlook Duplicate Items Remover) at this time so I can't really confirm that my mail from both Yahoo and gmail are arriving into the regular inbox. I dare not touch Outlook while this is running because it needs to remove perhaps 10,000 duplicates (created once I fixed the broken mail problem).

I know I am due for a good archiving session, but don't want to confuse the issues. I'm confused enough! lol?



A:Solved: Outlook 2007 gmail folder, how to move

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What is the simplest way to to move mbox mail files along with their folders intact to Windoes pc having outlook 2007.
I am looking for a simple method as i am week in technical stuff.

Thank you for cooperation.

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Hello, thank you so much for you support. My question, I am using Outlook 2007, I have 3 email profiles associated with this, just to clarify what I mean by email profiles I have 3 different email addresses for Outlook. Currently I open Outlook and it asks which profile do you want to use so I click on the one I want. What I would like to do is to move some of my email folders (these folders have email associated with different people) and some misc emails into my new email profile as they are pertinent to this email profile, vs. the email account that I have had for a while that I used for everything; is this possible?

I cannot simply copy and paste as I Outlook only allows me to open one profile at a time.

Please let me know how to accomplish this.

Thank you very much and have a great rest of your day or evening!

A:Outlook 2007, how to move emails to different profile on the same computer

just first idea: just send them to your other account.

Regards JB

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Every since I have been using Outlook 2007 I have always been able to view the html e-mails. last week the suddenly disappeared. I did my research and have tried every suggestion I seen. new profile, trust center, etc. One ting I do know that if i start outlook in safe mode everything displays as it use to. So there has to be something blocking the html pictures. when I click on the pictures it takes me out to the senders web site and shows it to me so the links are there. this is starting to drive me crazy, any help would be appreciated

A:outlook 2007 doesn't display html in reading pane

If it works in Safe Mode, it means one of your Outlook Add-ins is blocking HTML.
See: https://support.office.com/en-us/art...4-3D9185B5E025

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I can no longer drag emails from my inbox to my individual mail folders within Outlook 2003 (with Win XP Pro.) I can highlight them by clicking on them, but the email never moves. I cannot even drag them up or down in the inbox. When I try this, I see the "slash" symbol for a brief second, but it goes away. It is like a settings has been changed, but this was working fine yesterday. I have tried draging with old and new email - neither works. The only thing I can do is right click, and choose "Move To Folder..."

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