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[SOLVED] All in One printer issue with Windows 8.1 update

Q: [SOLVED] All in One printer issue with Windows 8.1 update

Hi all,
Hoping someone out there may be able to help with the following.

I have a Canon MG8250 all in one printer/scanner. All was fine on Windows 8, but then upgraded to 8.1 a couple of weeks ago. Just got round to using the printer and scanner and the printer wouldn't work (scanner was fine). Uninstalled MP drivers and reinstalled from Canon site and all seemed fine with the printing. Alas the scanner now would not work. Did the same, uninstalled MP Navigator Ex and reinstalled from Canon site, but no fix this time. PC says "Cannot start MP Navigator Ex" and printer says "Set PC to start scanning".

Anybody know how to fix?


Preferred Solution: [SOLVED] All in One printer issue with Windows 8.1 update

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: [SOLVED] All in One printer issue with Windows 8.1 update

Hi and Welcome to TSF!

You are using software and drivers for Windows 8.1?

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Not really sure where to post this question so if there's a better forum just let me know.
We bought a new HP Color LaserJet Pro M452dn printer and I set it up today.  Installed it on my printer server and set it to deploy using group policy.  Seems to be working fine on our Windows 7 desktops but I have a Windows 8.1 workstation and
it isn't deploying.
Since it is the day after patch Tuesday I decided to run Windows Updates and interestingly enough the printer shows up as an Important Update.  Ok, so I tell it to install but it fails with an error code of 80070490.
Searched for help with that error found a few suggestions, running sfc and dism, but so far none of that has helped.  I also tried deleting the port thinking since I had used it in the past it may need to recreate it, didn't help.
So I'm stumped, I've rebooted the computer dozens of times, even turned it off for a while, no help.  I even manually installed the printer to see if having the drivers pre-loaded would help but it didn't.
Any suggestions?  Anyone run into this issue before?
Thanks in advance,

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I had a problem with my HP printer not scanning via the wireless network even thought it did in the past. I could print wirelessly. The ADD/REMOVE program wouldn't allow me uninstall it came up with an installation error when trying to do so.I then went onto a HP forum to try and get help and was directed towards deleting the HP files and downloading the HP driver from scratch. Afetr manually deleting the HP folders/files and downloading the relevant full HP driver I now get an installation error when trying to install the printer. I am now at a point that the PC doesn't even recognise the printer on the network and I can't install the driver. Is this something to do with the ADD/REMOVE program not being able to uninstall properly?

A:Solved: Windows XP/Printer Issue

Trying to remove a program manually is always a bad idea. You can never find everything that needs to be removed, especially in the registry. The only thing it will accomplish, is prevent further installation of the software.

If the software is still showing inside "Add or Remove Programs" chances are you might be able to remove leftovers with the free Revo Uninstaller, but I wouldn't bet on it. Still worth a try though.

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I got a new laptop loaded with seven. I have an older HP7150. New pc runs 64 bit, printer 32. When I plugged in printer, it loaded "sometype" of driver that said it would work. Well, it sorta does and don't and for the most part, it jams up, feeds through unprinted paper and etc. Upon further reading I found where 32 bit devices do not work with 64. So, I called HP and they provided a little free help and I took it, up to the point where they wanted $$ for there help. So, what I did find out that by going to command prompt and typing driverquery that I do not have any type of 7150 driver. By going to the HP does not offer a 64 bit driver for seven, only for vista. Hmm, thought I'd give the vista driver a whirl...and this PC is so smart, in will not unload the driver. It just comes up with a message and says something like..."it's been determined that the driver you are already using, is better than the one that you want to use". Hmm, so can somebody please tell me, where I can find an actual driver that will work, that I can download to say, my thumb drive, that I can actually locate and installed in the printer properties? Thank you

A:Solved: printer driver issue w/windows 7 pro

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I have a 2 Zebra Label Printers (2 models) that are shared printers on two separate computers (both with XP) on our networked that are pushed out to all the other computers on the network via group policy on/print management on the server (Server 2003). One of these printers will push out to the Windows 7 machine but the other one will not. If you try to add it manually on the Windows 7 machine the printer is listed as one of the network printers however it will error, saying it cannot make a connection with an error code of 0x0000007a. Looking in Print Management on the server the printer that does push out is on the list of printers and the that does not push out is not, even though it is listed in the list of printers under printers and faxes. This printer has added to deploy under group policy though and still does not push out to the Windows 7 machines but will to all our XP machines. Anyone have a solution on how to remedy the problem?

A:[SOLVED] Windows 7 & Network Printer Issue

Are you specifically using a driver designed for Windows 7 on the Win7 machines? By default, the print server will push out the driver installed to the client when first connected, so if the driver being used is for XP or 2003, it may not work properly under Win7. That error message means "ERROR_INSUFFICIENT_BUFFER", which would indicate a driver issue indeed.

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Solved issue about sharp AR M-236 in Windows 8. I've been trying to connect to a shared printer on an OS running on Windows XP. No drivers were given for Winows 8. The first thing to do is disabling driver signature in Windows 8 that is given as default:
Disable Driver Signature Verification

Then you have to install the driver (depending on 64-bit or 32-bit architecture):

During installation you will be asked to specify whether the printer is shared or directly connected. Choose shared and then specify the canonical windows path, for example:

where John is the computer where the copier Sharp Ar-m236 is installed and working...

Hope it helps

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Hi everyone
I just spent many weeks trying to resolve an issue that seems to specific using the resolution idea i found.

I have vista home premium SP1

After try to fix Bit defender 2008 using what I received from Bitdefender support team (they sent me Bitdefender 2009), I now get this error message for several updates.

1. I cannot make either BD 2008 or 2009 software to complet their installation

2. The security update microsoft XML Core Services 4.0 Service Pack 2 (KB954430). that is waiting to be loaded gets interupted during installation.

The message is: An error occured during the installation of assembly component{303994BA-6487-47AE-AF1D-7AF6088EEBDB}HRESULT: 0x80070003.

I would appreciate if someone could give me some tips to fix this. I have tried many including the following link:

http://blog.macuyiko.com/2008/03/assemb ... -47ae.html It did not work
This one was good, it resolved other issues I had but not the one I am calling about

1. Uninstalled BDIS 2008
2. Used the BD cleaner
3. Installed PC-cillin to get access to PCCTool.exe
4. Used PCCTool.exe to uninstall PC-cillin
5. Ran MSI Cleaner (Windows Installation Cleanup) tool to insure that all was unistalled
6. Ran Tune-up Registry Cleaner to clean the Registry out
7. After each step above I rebooted my PC
8. Reinstalled BDIS 2008
I went to Windows Update help site for error 80070002. I found a set of things to do, did them ... Read more

A:Solved: Windows Update issue

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Good day and thank you for reviewing this post.
I have dealt with this issue on a few machines now, but I am going to limit this post to just one of them.
After removing viruses and/or other junk from this computer I have run into problems doing Windows or Microsoft Updates.
When I normally run into this I run Dial-a-Fix and the updates work. Not this time. I even went into the Services area and started any services that even remotely looked like they deal with windows updates. I still get the traditional windows update error page. (Error code 0x80072EFD)
I have Googled, researched, and fretted over this, but cannot find any solution on my own. Thus, I am here asking for help.
Oh ... other updates (Avast, Malwarebytyes, etc) work. And I set Automatic Updates to work and they do not.
I did download and install SP3 from the MS site (not update site) and it installed fine. And the computer acts perfectly in all other aspects.
Thank you for any help you are willing to offer.

Don in Tucson
The Virus Slayer

A:Solved: Windows Update Issue

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I ran the lastest Windows updates on my PC and when it rebooted it was stuck on the "Configuring Windows do Not Shut Down" screen for hours. Finally, I shut down and the PC would not start up. I tried to do a system restore to before the Windows update, and got errors. However, the PC did start up (and actually said the restore worked), but not everything is functioning correctly on the PC (there is no HDMI sound for example and Google Chrome Updater will not connect to the internet).

I tried to do another system restore from within Windows and got the error message in the attached screen shot.

Does anyone know how to get system restore to start working again?

Thanks in advance for the help.

BTW - Here is the log from TSG SysInfo:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 925 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 4
RAM: 6135 Mb
Graphics Card: ATI Radeon HD 5450, 1024 Mb
Hard Drives: C: Total - 598652 MB, Free - 296303 MB; D: Total - 11595 MB, Free - 1668 MB;
Motherboard: FOXCONN, ALOE
Antivirus: avast! Antivirus, Updated and Enabled

A:Solved: Windows Update Caused Issue

I was able to get get Windows Restore to run, but things are still not running correctly. One example is the Google Chrome updater can't connect. Then, when I try to manually download Chrome and install it I get a message that says it will not install as Windows updates are needed (but when I try to install the Windows updates my PC gets stuck on the reboot (as detailed above).

Internet Exploerer will also not start. The problem details in the error message are:

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16446
Application Timestamp: 4fb5ac91
Fault Module Name: aswWebRepIE64.dll
Fault Module Version: 7.0.1456.418
Fault Module Timestamp: 4ff31ba0
Exception Code: c0000005
Exception Offset: 00000000000167d1
OS Version: 6.1.7601.
Locale ID: 1033
Additional Information 1: 1f6f
Additional Information 2: 1f6f2d215733aeb07f49b7ea5b84bba7
Additional Information 3: 8878
Additional Information 4: 88782d9724deba442e5003b8fdc7962a

Any help would be greatly appreciated. If more information is needed, please let me know and I will provide what I can.


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Cleaned a few problems out, and AVG is not finding anything, but when I click on any google search result, I get redirected to random sites. Also, when I try to do windows update, it won't download any of the updates. Each one says "failed" on the download phase. DDS log below, Attach and GMER logs attached. Thanks.

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Administrator at 16:13:35 on 2012-03-03
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1138 [GMT -7:00]
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
============== Running Processes ===============
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\8.0.1\ToolbarUpdater.exe
C:\Program Files\Cricket Broadband Connect\AvqAutoRun.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\AVG Secure Search\vprot.exe
c:\Program Files\Zune\ZuneBusEnum.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\... Read more

A:[SOLVED] Browser Redirect/Windows update issue

Hi deathincarnate,

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. You may want to print and/or save the following instructions in Notepad as this webpage will not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.


Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.


If there are any personal files, pics, etc. on your computer you cannot live without, back it up now just as a precaution.

-----------------------------------... Read more

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Hi, I am a first time poster so my apologies if i leave out any vital information but i'll try to be as complete as possible!

I have a 2 year old HP pavillion dv7 4090eb running windows 7 Home Premium.
I wiped it clean and reinstalled windows using the factory restore thingy.

Processor -- Intel i7 Q720 @ 1.60Ghz
Ram -- 6GB
Graphics -- ATI Mobility Radeon HD 5650
HDD -- 750.0 GB - SATA-150 - 5200.0 rpm

What i have done since i restored it:
I removed a bunch of HP bloatware that didn't look like it could do any harm what so ever by uninstalling it (hp mediasmart video, cyberlink labeling, etc...
I installed a few basic programs like chrome, vlc, winrar, etc...

Reason i restored it to factory in the first place:
It used to have heat issues because the fan got clogged up by dust. It was still under warranty so i had it checked out and they replaced the entire cooling assembly. Ever since then my laptop has been cutting out(like pulling the plug from a desktop). It generally happens at crucial moments when i'm asking relativly high processing power and RAM (using matlab or World of Tanks) (15-20%CPU 3-3.5GB RAM). So i pretty much wanted to rule out if it was a software issue or not.. (its not cause it still cuts out randomly)
Note: This isn't related to the laptop overheating since it does it wether its hot or not. (unless they didn't fix a faulty Temp Sensor near the CPU wich i would have no clue on how to figure that out)

Th... Read more

A:[SOLVED] Windows Update && Windows Defender issue

You could try this Windows auto fixit (scroll down the page) to repair the Windows Installer How to troubleshoot problems when you install or uninstall programs on a Windows-based computer but I'd be considering re-doing the factory reset and vet a bit more carefully what you are uninstalling in the bloatware.

Not sure if this will resolve your Windows Defender problem Question Defense ? Windows Defender: This operation returned because the timeout period expired. (Error Code: 0x800705b4) but would tend to support re-doing the reset if it has restored with corrupt .dll(s).

However, if you have an install disk that you can boot up with, then these cmds (courtesy of Jenae) should repair the registry if a sfc /scannow doesn't do it - and as always, create a restore point first before making any changes to the registry.

As for the last bit regarding changing the boot order back to HDD first, I have mine to check the DVD and USB drives first so that if I ever need to, then I will be able to boot up with an install disk to run a repair.

Recovery of Corrupt Registry

These instructions apply only to Windows 7

1. Turn on your computer and press F1 or F2 to go into BIOS settings. On "Booting" section set your computer to boot from your cd/dvd drive. Insert the Windows 7 installation CD or DVD (either full or upgrade version) into the drive and save your new settings and exit BIOS mode. When your computer starts again it will ask you to press any key to reboot ... Read more

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printer wont go with windows 10 do i need update

A:printer wont go with windows 10 do i need update for printer

angmar58 Hello;Allow me to welcome you to the HP forums!I read your post about your printer and wanted to help -- but need more information. Please provide us the detailed model number of the printer, as there is no generic answer to your question.We can proceed once you provide the information.Thanks

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Trying to add a printer for a user and having no luck, I discovered that the spoolsv.exe is completely missing from this folder: C:\windows\system32\, where it should be. My question is, can I just copy the exe file from one XP machine to his? Doing a repair is not an option, because he is remote and we do not send out disks and Google isn't helping me with this question. TIA

A:Solved: Printer Issue

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Hello, Yester about 2:00 in the afternoon, people where printing and there prints had a bunch of little hearts on them. this did not effect all users. I delete the print driver and reinstalled and everything was good. This again happen to different people this morning. Reinstall the drives and its fine. This is happening on different printers all using pcl 5e driver. Cant use pcl6. All printers are hp 4050 and all computer are xp sp2. Does anyone have any ideas

A:Solved: Printer issue

I called our service rep. he was telling me that it was a communications error. I unplug the pc from the network and then reconnected it and then disconnected the network card from the printer and then everything was fine.

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I have a HP color laserjet 1600 printer connected to a HP 6000 computer. The printer was working fine this morning and now when I go to print, the printer icon in the lower right hand tray comes up then goes away. I open the the printer and there are no jobs pending. It acts like it has printed but it didn't. I have uninstalled the printer, removed the usb printer from device manger, removed the hp folder with the drive for the printer from the c: drive, stopped and restarted the printer spooler in the services, changed out the usb cable, reinstalled the printer driver, reconnected the printer, computer finds the printer and it says it is ready to use. I try to print and the same thing happens. So after doing this over and over I decided to install the printer on my laptop and connect it to the laptop via usb. It works great, able to print. It has to be something going on with the PC but I don't know what. Can anyone give me some advice on this issue?

A:Solved: printer issue

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Having issues with my HP PSC1510 printer. I am receiving the following error:
'Windows has stopped this device because it has reported problems. (Code 43)" A request for the USB device descriptor failed.

I tried deleting the printer, uninstalled the software for it, installed the software again and I am still getting the error. Any ideas what is causing this?


A:Solved: Printer issue

from MS themselves:


To resolve this problem, do the following.

To open Device Manager, click Start, click Search programs and files, and then type Device Manager. A list of available matching items appears above the search box; click Device Manager. Device Manager opens with your computer name at the top and a list of devices that are installed on your computer beneath your computer name.

Locate the malfunctioning device in the list of devices, right-click the device, and then click Uninstall. When a warning message appears that you are uninstalling a device from your system, click OK. Device manager uninstalls the device.

Right-click your computer name in Device Manager and click Scan for hardware changes. Device manager scans your system and automatically reinstalls your device.

Right-click the device and click Properties. On the General tab of the device Properties dialog box, in Device status, you should see the message This device is working properly.

If the steps above do not resolve the problems with the device, and if the device is an external drive, such as a USB flash drive or external hard drive, use the taskbar icon to safely eject the device, then unplug the device from the computer. For devices that use AC power, unplug the device from the electrical outlet or power strip, wait 30 seconds, and then plug it back in. Turn on the device power switch, and then plug it in to your computer. If the device includes a drivers disk, ensure that you hav... Read more

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I have a HP F2200 all in one printer. I have it hooked up to my desktop, but now I want to use it with my Acer Aspire laptop. I tried to used the same install disk I received with my HP printer, but it doesn't support my Win 8 OS on my laptop. I have tried to find the right driver to download but I don't think I did it correctly. Can someone help?!!! I really don't wanna have to buy a wireless printer right now.

A:Solved: HP Printer installation issue

Is the printer shared accross a network?

Check out http://h20000.www2.hp.com/bizsuppor...3571746&cc=us&taskId=135&prodSeriesId=3390944

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My printer quit during an operation. All the sudden the printer is off line. I checked all cords and it seems up and ready but when i print i get the off line warning. It a canon P3500.
Gateway/Emach athelon(single core 64) with 1 gig ram.

A:Solved: Printer..Software issue???

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I have attached two printers at separate times to my laptop using an USB cable and can not print to either. When I attached each one, the laptop was able to determine the driver needed for each one and downloaded it. However when I try to print to the printers, I get an error and nothing prints.

The first printer I attached was a Brother HL-1650 laser printer.

The second printer was a Lexmark X1150, model 4476-K01

Can anyone assist me.


A:Solved: Printer issue with laptop

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I have a Lexmark x4690 wireless printer which is on my home network. It shows up as my default printer but offline only. When I put it online it says it can't communicate. The green light is on, meaning it is connected to my network. I misplaced the cd that came with it where you would install it on any computer you wish to have connected. I can't find it online. Is there a way to connect without that cd?

A:Solved: Wireless printer issue.

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I have ten computers connected to an ethernet switch, and they were all configured to print via an HP Jetdirect 500X printer switch connected through the ethernet switch as well. Recently the router was replaced and now I cannot print on any computer. The router is a Netgear Wireless-G WGR614 (but it is not being used in a wireless application). Please tell me what I need to do to bring back printing capability. The printer is an HP 930C, by the way. Thank you.

A:Solved: Network printer issue

I did get IT help and got the issue resolved.

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Having a very odd issue when trying to share my printer (Canon Pixma ip4300).

When I try to enable Printer Sharing in the Network & Sharing Center, it gives no errors, but just stays off all the time.

When I try to share the printer from the printer properties page I get the following dialog -
"Printer settings could not be saved. Operation could not be completed (error 0x0000007a).
This also writes an alert into the event log (System), giving event ID of 19 and when following the link to the MS site leads here - http://technet2.microsoft.com/windo...26b2-4239-b369-ef2765da44cc1033.mspx?mfr=true
I have tried the instructions in that article, all to no avail. I have also done an sfc /scannow which came up clean.

Any clues anyone? This is baffling me.

A:Solved: Printer Sharing issue

OK, so, guess who doesn't like rebooting....

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I am trying to help my friend connect a printer/fax to a computer that I set up for him last month. He has an older computer without any usb ports.The printer that we are trying to connect only has connection for usb.
Can I just find an adapter to get the usb to paralell? Or should I put in an expansion card for the usb?

Does anyone have any ideas on this?


A:Solved: printer connection issue

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Hello, I have Carbon X1 5th (20HR) running Windows 10 pro (updated).  Altought I followed the instructions here - https://pcsupport.lenovo.com/cy/en/downloads/ds120390 (This is the page for Lenovo users who wish to update TPM firmware) - and installed the "BIOS Update Utility for Windows 10" version 1.33, Windows still keeps telling me to update the TPM firmware driver.  In BIOS it shows that I have TPM ver 2.0, enabled. Since Windows kept telling me to update the TPM driver, thanks to Google I found out that there is a tool created by Lenovo called "TPM Firmware Update Utility -ThinkPad" (It is worth noting that this tool is not mentioned on the instruction page). I downloaded the tool, but can't understnad how to use it (assuming that I should use it at all, because this tool is not mentioned on the TPM instructions page). Could you please help me to solve the TPM issue described above? Is there a way to check what version do I have? Thanks in advance!  

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I own a hp deskjet f4288 all in one printer.The software for this is not compatible with the version of windows I use.
I've a windows 7 34 bit premium os.I do not want to download a pirated version so please suggest how to get the appropriate software and use my printer again.

A:Solved: printer software compatibility issue

Here is the support site for the HP Deskjet F4288 All-In-One printer.

It has a full-feature software driver package for Windows 7(32-bit) and Windows 7(64-bit). All you need to do is download and save the file, close all open windows, turn on the printer, double-click the saved file to start the install process, connect the USB cable from the printer to the computer when prompted to, then follow the instructions from there.

If you still have a software driver package installed from an older Windows version, you need to uninstall it and then restart your computer first.


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Tried installing firmware update 20090209 for hp laserjet printer and during the installation process the power was cut to the printer and the firmware never completed. When I restarted the printer, the screen hangs on "Ready 2 Download." Now I am unable to reconnect it to the network or even use USB to install new drivers or firmware. Any help would be greatly appreciated!

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I seem to be having some difficulty with sharing my desktops printer with my laptop (wireless network). I can see the printer when walking through the the wizard to add it to my laptop, but half way through the wizard (on my laptop) I get the frozen hourglass and the wizrd stops responding. What am I doing wrong?

A:Solved: Add a printer to my networked laptop issue

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(MOD: Title edited for clarity)
I sum up my latest solution to my mysteriuos sleeping problem.
Symptom: I have a brand new yoga 530 14arr model with Windows 10. In some cases, my laptop freezed when I initated sleep with power button or closing the lid. After 2 minutes of freezing the machine powered off. This issue only appeared at home.
Digging into the system log, I found an intresting info row: "The driver \Driver\WSDScan for device ... /ScannerService stopped the power transition."
Upps, I have a Brother printer on my LAN with Web Service interface. I switched off my printer and the sleeping issue did not exist.
When a brand new win10 is running on my LAN, it finds the printer in the background automatically, installs the necessary driver. After that it always blocks the sleeping with freezing. Err...
Solution: I disabled the web service interface of my brother printer, and I removed the printer from the windows and I manually installed it with tcpip interface.
I thought this is a hardware problem, but not.

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have a canon mp530 printer connected to an xp desktop. can sucessfully share/print from another xp desktop wirelessly (linskys WRT54GP). just purchased an vista home premium laptop. have successfully tapped into the network, can access the internet, view shared folders on both xp desktops, etc. (even downloaded the LLTP update so everything can be mapped by vista)

vista laptop 'sees' the mp530, can access the print queue, etc... but cannot connect and print to the mp530 ('access is denied' error). vista and xp printer drivers are installed on the xp desktop that the printer is connected to. all other aspects of the network/file sharing seem to be fine.

i've tried everything else i can think of to no avail. any help would be greatly appreciated. thx.

A:Solved: vista/xp printer sharing issue

nevermind. after 2 days of looking just found this post on cnet. haven't tried it, but many have already had success:


if you're having a similar issue, check it out.

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I have add printers before on networks but for some reason can't see this one, here is the setup and problem

DSL--MODEM>Wireless Linksys Router? 1st computer dell dedktop windows xp sp2 home it wired to router no problem works great. Printer hooked to desktop works great.

2nd computer is a dell Laptop windows xp sp2 home with wireless card and connects to the network just fine.

They have a new printer a HP Officejedt Pro L7500 all in one printer, scanner, copier, and fax. ON the laptop I go to control panel and printers and then add a printer and go through where it tells to check for network printer and I do and it shows the computers but not the printer, I look on the desktop for the share name and it was HPOffice so I even typed that in on the laptop but still can't see it.

I have a network setup just like my buddy modem>wireless router>2 desktops and a laptop. MY printer is hooked to the first computer which is aldo wired to the router and on my lap top (which is the same as his a DELL Inspiron I did the add printer and it saw my printer and added it right away.

On my buddies I shared the printer from the desktop computer and did the same thing on his laptop as I did mine but it just doesn't see his. Can someone tell my what I am doing wrong. I even ran the add a home network on the desktop then the laptop and that didn't help it just isn't picking up the printer. I tried to run the disc for the printer on the laptop but only get a l... Read more

A:Solved: 2 windows XP SP2 Home-Router-Printer-Can't add printer on 2nd computer

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Dear Sir:

I am trying to install the driver for HP Deskjet 6122. The manufacturer does not provide a driver, so I have to use Windows Update from the Add a Printer under Devices and Printers. The driver I am to look for is HP Deskjet 990C. However... it is not in my list, so when I go to update the list, it searches for a tiny bit, and then gives me a message, "Windows was unable to get a list of drivers from Windows Update. Please try again later".

I do not know what to do, and all of my searches for how to figure this out are failing. I tried doing it from my administrator account, and still no change. Under my settings of Windows Update, I have it set so that all users can use it, and that it automatically updates. But this driver list seems a bit different.

I really need this printer for grad school. Can you please help me?

A:Solved: Won't update when adding a new printer

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My default printer has been adobe 9.5 for some time via the upgrades. Now the Adobe icon update wants me to install Adobe X1...so, does anyone have a reasons to upgrade or to stay at release 9.5? I've checked Adobe website but cannot tell if Adobe reader X1 will become a billable feature in future so if someone can enlighten me, please do. Thanks!

A:Solved: Adobe Printer X1 update

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I am having some issues with my windows update. It will not update at all. I am also unable to update my internet explorer.

Any help is appreciated. Please see attached logs and below code




Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-FYVQB
Windows Product Key Hash: BiGPTnEmebjLKyvsFO9OMYyy/gc=
Windows Product ID: 55041-008-1336017-86675
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {3AD4711B-834B-4D8B-A7D1-D1E6DF23B036}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA ... Read more

A:Windows Update Issue - Error 80073712 will not update

Hello habeeb786 and welcome to the forums

Could you follow the instructions here please:

Windows Update Posting Instructions


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I am testing October 2016 Win7X64 Updates in our network. We install Critical and Important updates. In testing, the updates install fine, then the machines restart and gets stuck at the Configuring Updates - Do Not Power Off your machine screen.
I can see that the machines disk activity stop after a few minutes. Keyboard responds so pc has not frozen but nothing happens. I have to power off the pc manually and next boot is fine. I can install the updates one at a time withour problems. My question
is how can I identify which update is causing the problem ? Which logs should I check and where should I look ?
Thanks for any suggestions.


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Hi all I have been trying to get my .net to update. It keeps failing. I have tried everything from the window help and it still will not update. I tried the offline update and download it an it also failed.
Here is the log for that failure.

OS Version = 6.1.7601, SP = 1.0, Platform 2, Service Pack 1
OS Description = Windows 7 - x64 Home Premium Edition Service Pack 1
MSI = 5.0.7601.18896
Windows version = amd64_windowsfoundation_31bf3856ad364e35_6.1.7601.17514_none_615fdfe2a739474c.manifest
Windows servicing = 6.1.7601.18766
CommandLine = D:\6c4fab9be643e644a590da1f14\\Setup.exe /x86 /x64 /redist
TimeZone = Central Daylight Time
Initial LCID = 1033
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4.5.2 Setup
Package Version = 4.5.51209
User Experience Data Collection Policy: AlwaysUploaded
Number of applicable items: 14
RmShutdown failed with error: 351
Exe (D:\6c4fab9be643e644a590da1f14\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
ServiceControl operation succeeded!
ServiceControl operation succeeded!
ServiceControl operation succeeded!
Exe (D:\6c4fab9be643e644a590da1f14\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
MSI (D:\6c4fab9be643e644a590da1f14\netfx_Full_GDR_x64.msi) Installation failed. Msi Log: Microsoft .NET Framework 4.5.2 Setup_20150728_153208501-MSI_netfx_Full_GDR_x64.msi.txt
Final Result: Installation failed with error code:... Read more

A:Issue instaling .net 4.5.2 through windows update and offline update.

Completing this tutorial would make life easier for our expert.

Windows Update Posting Instructions

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I am looking for a script to disable the annoying Windows Update notification.
For a single PC I can go ahead and turn the message off in the Action Center.
Any help with registry edit?

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on windows 8 client machine usb printer driver needs to install everyday after every reboot

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Ok I have an HP deskjet 3520 that is hooked into my FreeBSD server. The FreeBSD is all good and not one problem there. Now the problem is trying to get it to use on XP sp2 boxes. I can not see it in network places and I have tried to add it via local port method that has worked before but it says my local port is access denied. How do I turn it on?

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I can't seem to find anything about my specific problem. I had an HP PSC 2410 all-in-one series printer connected to a Dlink print server. The printer started making terrible noises when it started up, so I disconnected it and reconnected an old deskjet instead. I recently fixed the all-in-one (turned out i just needed to clean the scanning glass and mirrors), but the print server no longer powers up. Now here's the real issue:

I can't get the printer to install locally via USB port. I was finally able to delete the network printer (it kept coming back after reboot, offline), but I can' get Windows to auto-detect and install the drivers. I can't even download the drivers from the HP website because they aren't available (windows update only). I can't manually add the printer either, because the virtual USB port is unavailable. I'd really like to get this printer running again, especially because I brought it back from the dead and I really need to scanner. Any help will be greatly appreciated.

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The printer is an old HP LaserJet P2015 connected to a Windows 7 Pro (32-bit) machine.  Every morning, when the user boots the computer up and logs in, that printer will show as an unknown device under Devices and Printers.  The actual printer
icon for the P2015 will be grayed out.  If you just turn the printer off and back on the unknown device goes away, and the P2015 icon will go back to ready.  I have tried multiple USB cable and ports on the computer and a powered USB hub.  I've
tried multiple drivers, and the only one that really wants to work is the actual HP driver for the P2015 (which took a while to find).  The HP universal print drivers all have their own quirks with it.  I've adjusted power setting for maximum efficiency,
ran sfc /scannow, ran chkdsk /r, and some other things that I cannot remember.  Is there anything I can try that I didn't list?

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on windows 8 client machine usb printer driver needs to install everyday after every reboot

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In device manager my printer, HP Laser Jet 1320 is "working properly" but it doesn't show in printers and faxes. Has anyone had similar issues in windows 7? Regards, Max.

A:Windows 7 printer issue

hi have a look here http://social.technet.microsoft.com/Forums/en/category/w7itpro/

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We have a W7 printer issue as follows: My wife and I both have W7 Home Premium, 64bit, machines networked together. She has an HP PhotoSmart 7600 printer. I can see it and print to it from my network connection. I can print plain paper or photo paper from my machine. My wife however can only print plain paper from her machine. She cannot print pictures. We went through the driver replacement/refresh recommended by HP and rebooted the machine. It immediately recognized the printer as an HP PhotoSmart 7660.

I can print fine from my machine over the network but she still cannot print pictures. Anybody have any ideas?

A:Windows 7 Printer Issue

The HP Photosmart 7600 series printer has 2 models:



You apparently have the latter model.

The "solve a problem" and "How to" sections may be helpful to you.


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I've looked through the previous posts and have tried many different things, but I can't make any progress. Basically, I have a new Windows Vista Home edition computer that is connected to a router to the internet. I can get on the internet fine. I also have a XP computer connected into the router and connected to the internet. I have a printer connected to the Vista computer.
I cannot see any files from either computer. In addition, I can't share the printer (at a minimum that is what I'd like to do).

I have:

Updated the XP system with the LLTD patch.
disabled (as best I can tell) all firewalls from both computers.
enabled file and printer sharing
can ping both computers utilizing network addresses
from Vista can see my XP computer under "Network & Sharing Center"'s "View Full Map"
Created a user account on XP with the same name and password as my Vista account and logged into it.

Cannot get to anything on the XP computer from Vista or see anything within the workgroup.
Cannot ping either computer utilizing computer names - I tried adding the Vista machine to the LMHOSTS file on the XP machine - didn't seem to have any affect.
And again cannot see any files from either computer or get to the printer on Vista.

Any help is appreciated!!!

A:Solved: Vista and XP Printer File Sharing Issue

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Good day,

Basic info first:
-Laptop Toshiba Satellite
-Windows XP Professional SP3
-Printer 1 connected with USB cable to laptop when needed
- Printer 2 cute PDF writer

All of a sudden my printers are gone from my 'available printers list' this is both my Epson and my CutePDF. When I try to install CutePDF again it says:
- Install Cute PDF Writer Failed. Error -101
- Please restart the Print Spooler Services on your system and try again.

When I go to System Services Print Spooler is Started and Automatic
Checked Dependencies (Remote procedure Call RPC) and they are also started and automatic (same for Remote Procedure Call Locator)

I did some searching on internet and most posts/info I find is about restarting Printer Spool or to check dependencies are started/automatic and none of those fix the issue, not even after a reboot.

I then checked if CutePDF was actually still installed in the add/remove hardware section. CutePDF is there but when I try to uninstall it it gives me another failure error:
Unistall CutePDF failed (err-202) then I get the "please restart spooler....." message again, but when I check services the print spooler is started and automatic.

At wits end anyone know what the heck is doing on?


A:Solved: Printer Service Issue - Not started msg while it is running

I noticed this post : http://forums.techguy.org/windows-xp/998760-solved-print-spooler-keeps-stopping-2.html

And the solution by ERIC01 solved it.

Excellent job Eric, thank you

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I have a Windows Vista Home Premium. It's about a year and half old.
I've been having problems that past few days with going to print a saved PDF. I hear the printer start to do its' thing; then it stops, takes an extra bit of time,then prints.
Not today. ugh! There have been a couple of new downloads since Sunday. I think that they have caused the problem.
Today, I did a system restore to earlier this morning. (didnt help.)
I did another system restore(thought I'd be smart and restore to the first of Feb.) not smart after all.
I don't know what else to do. I'm desperate for the use of the printer.
The printer is an HP Ofiicejet7310xi All-in-One ( no longer supported and about 4 or so years old. was running like a champ til this morning.)
Any help would be soooo much appreciate.

A:Solved: New update from HP is causing printer to not function. help?

I finally figured this out. HP did a couple of updates. of which it made my cd for the installation of this printer to work only with Windows XP.
It no longer will work to reinstall the cd with Vista. They want me to buy a new printer.

I can still install and run the printer from an XP machine I also can still network the computers; just not print from the Vista. LOL! I can go to the XP machine and open the network and print anything off of the Vista from the XP. sigh......
at least it works. I cant afford a new printer.

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