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T480 not waking from sleep

Q: T480 not waking from sleep

Lenovo ThinkPad T480, Product Number 20L5CTO1WW, BIOS N24ET48W 1.23, Windows 10 64 bit. All updates distributed by Lenovo and Windows are applied. No unique, custom settings to power, sleep, battery, etc. The laptop will wake from sleep about 75% of the time. The rest of the time, the Windows 10 log in screen appears but neither the keyboard nor mouse respond. I always have to hard restart in those instances. There is also no consistency regarding the occurrences, such as whether it occurs when the computer is on battery before sleep and then power after sleep, or battery before and after sleep, or power before sleep and battery after sleep, and power before sleep and power after sleep. Under all such instances, I have seen this issue occur where waking from sleep stalls and requires a hard restart. Thanks for the guidance on how to address the issue.

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Preferred Solution: T480 not waking from sleep

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Hi, I would like my PC NOT to wake up when I open my lid and at the same time going to sleep when I close it? I had this feature on my previous HP laptop running Win7. Now I'm running Win 10 and wonder if that;s rather a matter of operating system or the PC itself? Regards,Marcin

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I have my laptop set to hibernate when closing the lid and starting yesterday (had this for about a month), upon waking up, I get stuck on the windows boot manager. Even if I exit out from it, it comes back to this screen. The only workaround is to force a reboot. I'm recent with both lenovo and windows update and ran lenovo diagnostics but everything comes out ok. Reset the BIOS settings to default as well. But to no avail. Setting the boot priority to my SSD first does nothing as well. 

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Hey all I have a T480 that I have had for about a year (love it).  I also use aSonnet eGPU Breakway Box (350).  I use 4 external monitors and keep the lid on T480 closed.  The eGPU is conneceted via the Thunderbolt 3 port.  It works great except for one issue: Sleep Mode.  If I leave the T480 on my desk and put the machine into sleep mode via the keyboard and then wake it up with the keyboard it works fantastic.  However, if I take the laptop somewhere else (disconnect from eGPU) and then put into sleep mode and then go home and reconnect to eGPU and try to wake up with the keyboard or mouse it does not work.  I then have to open the lid, fire the T480 up with the on/off button and then I have to use the keyboard to go into sleep mode and then close the lid and then use the keyboard to awake from sleep mode and I am back to normal with my four monitors.  A real pain.  Same thing happens if I have a power failure at home. Any ideas? If I get a USB docking station (just for the external power button).  I could then use the power button on the docking station to awake from sleep mode when I reattach to eGPU and docking station when I get home?  Will the monitors still work via Thunderbolt/eGPU with a USB docking station with no monitors connected to it?

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When I send my laptop to sleep, and try to wake it up next day. it will not wake-up until I remove the charging cable.Have any body faced same situation?

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Hi all, i recently started using Lenovo Vantage's Battery Charge Threshold so that my laptop is plugged in and not charging. However, when it goes to sleep, i can't wake it, yet i can wake it from hibernation. The only way to wake it from sleep is to remove the power plug. However, when i turn off Battery Charge Threshold, i am able to wake my laptop from its sleep. Anyone has any solutions?

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----------------Thinkpad T480BIOS ver. 1.17Windows 10 ProAll drivers and Windows are up to date.---------------- The problem is very strange because evry thing works fine if the laptop is on battery. But when the laptop is connected to power supply thre is no way to wake it up (whitouth to disconect the power supply). Are there people with the same problem or with solution for it?

A:T480 doesn't wake up from sleep

Hi,I have exact the same problem on my brand new T480 (one week old).First I thougt this is a problem with Suse Linux Tumbleweed, but under Windows 10 Home the problem is also present.I also updated everything to the newest versions and use BIOS ver. 1.17 -> nothing changed. Has anybody a idea to fix this? 

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----------------Thinkpad T480BIOS ver. 1.17Windows 10 ProAll drivers and Windows are up to date.---------------- The problem is very strange because evry thing works fine if the laptop is on battery. But when the laptop is connected to power supply thre is no way to wake it up (whitouth to disconect the power supply). Are there is other peaople with the same problem or with solution for it?

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I have a new T480 and Lenovo Thunderbolt 3 dock. I find that often when I close--but in no way shut down--the computer for the night, when I restart in the morning, it completely restarts, so I lose open tabs, unsaved work, etc. I can understand enough of the system event log to determine that the computer always goes to sleep when I close it, then, per the power plan, hibernates three hours later--or at least tries to. The first sign of trouble in the logs comes at the time of hibernation. For example, at 2:37:25 this morning there is the routine Information event, "The system is entering sleep. Sleep Reason: Hibernate from Sleep - Fixed Timeout." This is followed immediately by the warning, "6105 - deauth after EAPOL key exchange sequence". Over the next 5 minutes come two more warnings and eight errors. Then nothing until I start the machine in the morning. One of the first events on restart is the information message, "The last shutdown's success status was false. The last boot's success status was true." It appears to me that this only happens if the computer is plugged into the Thunderbolt 3 dock overnight. To the dock are connected a (gigabit) ethernet cable, a displayport monitor, a mouse, a keyboard, and a pair of headphones. Here is a fuller dump of the error log at the last time it was hibernating, or trying to: Level Date and Time Source Event ID Task CategoryError 7/30/2018 2:41:33 AM Microsoft-Windows-DistributedCOM 10010 None The server {3EB... Read more

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After applying Thinkpad BIOS Update - 10[64] - 1.25, my T480 running Windows 10 does not wake up after sleep unless I remove the power.  Found this thread that identifies the exact same issues whereby if I turn off "Battery Charge Threshold", the problem goes away.  The fix in that instance was a BIOS update but that was some time ago.  Has this issue resurfaced?  

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My PC is no longer waking from sleep by pressing a keyboard button which used to work. I have to restart the PC using the power on button - then I get the a critical error Event 41 - The System has rebooted without cleanly shutting down first. I also get error Event 6008 The previous shutdown at .... was unexpected.

I've run SFC /SCANNOW and that's fine, the keyboard is set to wake the PC, USB selective suspend is disabled, the PC is not allowed to power off USB devices and link state power management is off.

I can't think of any other software changes to try. Is there a diagnostic tool or Fixit program to help solve this problem?

My XFX PSU is playing up taking 10-20secs before the +5VSB signal appears on initial power on. Could this be an issue preventing wake from sleep? Note the PC reboots straight away from a failed wake from sleep as soon I press the power on button - but then it logs the errors Event 41 & Event 6008 noted above.

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When I put my computer to sleep, it keeps waking up all on it's own. Why won't it stay asleep? Is this a problem with my computer or Windows8?

A:Keep waking up from sleep

Is your computer connected to the network via Ethernet?

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My compuer is set up to go to sleep after 1 hour (hybrid sleep option has been turned off). If I wake up the machine after about three hours Windows resumes ok but if it is left asleep overnight then instead of resuming Windows it reboots.

Any idea why this is happening and is there some way to correct this?


A:Waking from sleep

Hello JP,

Is it possible your computer is set to hibernate after a certain amount of time? Check and confirm that. Could be a resume from hibernate that is causing the issue.


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I had this same problem while running under Win 7, and now under Win 8.1 Pro my PC is doing the same thing. It seems to wake up all on its own from "Sleep". I went through the device manager and looked at everything, and nothing but my KB and mouse where set to "Allow this device to wake computer". I set KB to disallow to wake PC, and left just my mouse.

Mobo is an Asus Sabertooth X79

I tried to use this command from both the Admin Command Prompt and PowerShell but basically am told its not a valid command... powercfg ?devicequery wake_armed, even though this very command is posted on Ms own tech site for commands.

I used "powercfg -lastwake" which resulted in...

Wake History Count - 1
Wake History [0]
Wake Source Count - 2
Wake Source [0]
Type: Device
Instance Path: PCI\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\4&15c45f2f&0&00E3
Friendly Name:
Description: ASMedia XHCI Controller
Manufacturer: ASMedia Technology Inc
Wake Source [1]
Type: Device
Instance Path: USB\ROOT_HUB20\4&39f1d5&0
Friendly Name:
Description: USB Root Hub
Manufacturer: (Standard USB Host Controller)
PS C:\Windows\system32> powercfg ?devicequery wake_armed
Invalid Parameters -- try "/?" for help
PS C:\Windows\system32>

A:Waking From Sleep ? ? ?

I would try making the keyboard the only device that is allowed to wake the computer. Because your mouse works by detecting motion, it is far more likely to send a false signal and wake up the computer than your keyboard.

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Inspiron 15 7000, Win 10
My laptop has always awoke from sleep mode by opening the lid, for the last week it has stopped doing it.
The keyboard and power button light but the screen does not, it just says black, eevn after using the keyboard.
All the Control Panel settings appear to be correct and unchanged from before.
Has anyone any ideas? Thanks

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I can boot really quickly but after I try to resume from sleep it takes at least 10 min. The strangest thing. This same build with my last windows seven install did not have this problem with the exact same hardware. This is a recent install. I have all the newest drivers and windows updates. No issues in the device manager. I have looked through the event viewer but I do not show any errors at the time I was resuming from sleep..please any direction would be appreciated.

A:Waking from Sleep LAG

I did a powercfg -a

C:\Windows\system32>powercfg -a
The following sleep states are available on this system: Standby ( S3 ) Hibernat
e Hybrid Sleep
The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
Standby (S2)
The system firmware does not support this standby state.

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Hi all, My T480 (20L5) does not resume from sleep with the AC adapter plugged in on BIOS 1.17. The issue occurs both when resuming using the lid or the power button. Upon unplugging the AC adapter, the computer instantly resumes from sleep. The issue is resolved by reverting to BIOS 1.16. Issue occurs both in Windows 10 and in Ubuntu 18.04 LTS (kernel ver. 4.15.0).

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One of our employees is using a Toshiba Portege Z30-A connected to a DisplayLink Targus docking station. By default, our SOE configures the power settings to do nothing when the lid closes. We configured this employee's laptop to go to sleep when the lid closes if the laptop is on battery power, and to keep the default setting of do nothing if the lid closes when on mains power. About 6 weeks ago, the laptop stopped waking up from sleep.

I'm not sure if putting it to sleep or attempting to wake it from sleep was occurring when connected to mains or battery only. What are some troubleshooting steps we can take to help diagnose the problem? BTW, the Enter key does nothing on this forum website, using IE10/Windows7.

A:Portege Z30-A is not waking up from sleep

The notebook does not wake-up from sleep opening the lid or also pressing the power button?

How about the BIOS status?
Is it already up to date?

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My self-built PC gives me BSODs immediately or soon after waking from sleep, but not regularly. It can happen twice in a week and then not happen for maybe two months, but it does keep happening. I use it every day and put it to sleep every night and occasionally during the day. I generally don't shut it down or reboot it unless I have a specific reason to.

Today after it happened again it took a lot longer to boot than normal, with the green/blue ring spinning in the middle of the screen for ages before it took me to the desktop. Then shortly after that, before I'd opened anything, it bluescreened again (not a usual occurence), then took an unusual amount of time to start up this time too, but is working.

I ran memtest when I first got it so I don't think bad RAM is the problem.

Help please!

A:BSODs after waking from sleep

Uninstall Virtual Clone Drive.

Update Realtek network driver from Realtek

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Report us for any further BSOD after doing these three.

BugCheck 1E, {ffffffffc0000005, fffff88007c3efa0, 0, 0}

Probably caused by : HTTP.sys ( HTTP!UlDisconnectEvent+d4 )

Followup: MachineOwner

BugCheck 50, {fffff8a1152d0f60, 1, fffff880012cce27, 5}
Could not read faulting driver name
Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonClose+1e7 )

Followup: MachineOwner

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Let me start by saying I just built my computer back in March.
This is my hardware.

Windows 7
Gigabyte Z97X-ud3h Motherboard
Intel core i5-4690
SAPPHIRE 100366-2L Radeon R7 260X Video Card
ADATA XPG V1.0 (2X8gb) Ram
EVGA 500 Bronze Power Supply
And I brought over my hard drive from my old computer.
Every time I wake my computer up from sleep I get the blue screen. I never experienced this before so I don't know what to do please help.

This is my errors on the times it crashed

Dump File : 060115-16380-01.dmp
Crash Time : 6/1/2015 10:20:10 AM
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041790
Parameter 2 : fffffa80`0a7ff550
Parameter 3 : 00000000`0000ffff
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+748c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18839 (win7sp1_gdr.150427-0707)
Processor : x64
Crash Address : ntoskrnl.exe+748c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\060115-16380-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 282,136
Dump File Time : 6/1/2015 10:21:22 AM

Dump File : 051815-24445-01.dmp
... Read more

A:BSOD after waking from sleep

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I have my computer set to sleep after 3 minutes, But I notice it always wakes up on it's own accord. Shortly after going into sleep mode. I have disabled wake timers in advanced power settings, but doesn't stop it.

Oh and the other thing, which might be related. When resuming from sleep, there is a USB Device is Not Recognised message just above the system tray. Could that be causing it. How can I tell what USB Device it is. Mouse and keyboard are working fine and are the only 2 usb devices I have left plugged.

A:Computer keeps waking up from Sleep

Try going into your settings for sleep timer
Windows 7 | Windows Vista | Mac OS X | Mac OS 7 | Mac OS 9 | iOS 7 | Vintage Macintosh

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I have the Yoga P40 and I've been experiencing a very annoying problem for a while now. I will put my machine to sleep, and then after I wake it up, about 50% of the time it will crash when I wake it up again. It doesn't crash immediately, but will hang about 5 seconds after waking and then BSOD out. I am fully updated on all drivers. The Event Viewer for my most recent crash gives me two errors that seem relevant. First error (I made this a spoiler cuz I don't know how else to not show the whole stupid event):Spoiler (Highlight to read)Log Name: SystemSource: EventLogDate: 12/26/2018 11:58:40 AMEvent ID: 6008Task Category: NoneLevel: ErrorKeywords: ClassicUser: N/AComputer: DESKTOP-O443HIJDescription:The previous system shutdown at 11:57:34 AM on ?12/?26/?2018 was unexpected.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><System><Provider Name="EventLog" /><EventID Qualifiers="32768">6008</EventID><Level>2</Level><Task>0</Task><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime="2018-12-26T17:58:40.590901700Z" /><EventRecordID>28090</EventRecordID><Channel>System</Channel><Computer>DESKTOP-O443HIJ</Computer><Security /></System><EventData><Data>11:57:34 AM</Data><Data>?12/?26/?2018</Data><Data></Data><Data></Data><Data>8978</Data>... Read more

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A few weeks ago I made a task in Schedule Tasks to wake up and restart my computer every day at 5:30 PM. It worked for about a week, then it started waking my computer up but not restarting it. At the time, I decided I didn't really want the task anymore
so I would delete it. Well it didn't show up at all in Schedule Tasks, so I did a search for it on my system and deleted the file. Now I have no file, no task, but my computer still wakes up at 5:30 PM every day without restarting.

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Hi, I don't know what the problem is, but I've had two BSODs in the past week, which worries me a little. Both occurred within a minute or so of resuming from sleep mode. They have different error codes (one is IQRL_NOT_LESS_EQUAL and the other is ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY), so maybe they're unrelated, but I want to make sure they're not symptomatic of a larger hidden issue.
I'm not very familiar with the error codes and all that to fully understand, but it looks like one of them had something to do with the USB ports. I do take this computer home with me at the end of the day, which means putting it to sleep (by closing the lid), unplugging the external mouse, monitor, and ethernet cable. I eject any external hard drives or flash drives before putting it to sleep.

I did try the verify tool, but it found no unsigned drivers.
Additional info: Asus N56VZ laptop, purchased around June 2012. Windows 7 Pro (64 bit), OEM install, no recent hardware changes. Haven't reinstalled the OS since I got it. I fully restart the system about every other week or so.

Thank you!

A:BSOD after waking from sleep


Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\YUSSI\Downloads\Compressed\MERCURY-Tue_03_24_2015_140723_63\032415-31418-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18741.amd64fre.win7sp1_gdr.150202-1526
Machine Name:
Kernel base = 0xfffff800`03455000 PsLoadedModuleList = 0xfffff800`03699890
Debug session time: Wed Mar 25 02:19:36.233 2015 (UTC + 6:00)
System Uptime: 6 days 2:39:21.092
Loading Kernel Symbols

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

Loading User Symbols
Loading unloaded module list
........................... Read more

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Please have at the files that I uploaded.

Two days in row my computer crushes on waking up

A:BSOD on Waking up from sleep

Upload the complete zip following the Blue Screen of Death (BSOD) Posting Instructions . only crash dumps are not enough.

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I have recently built a new computer. For the most part it seems to work fine except when I attempt to put the computer to sleep and try to wake it up. Sometimes it wakes up fine, other times it simply black screens with hybrid sleep active. When I try to sleep with hybrid sleep disabled, I sometimes get blue screens (as attached below, though both are different). I had avast anti-virus installed when I got those blue screens and replaced it with Microsoft security essentials, since I have heard that avast sometimes causes blue screens. I am unsure if that solved my issue and would like to know if there are any other potential issues that may cause blue screens from waking up?

A:BSOD while waking up from sleep

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 19, {3, fffff8a00ee3b120, 4353764103110402, fffff8a00ee3b120}

*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
Probably caused by : aswMonFlt.sys ( aswMonFlt+8480 )

Followup: MachineOwner
You did the right thing - the Avast filter driver was the cause of the BSOD. Keep MSE installed (it has never been found to cause a BSOD) and monitor your system for further BSOD's over the next few days, and report back.

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Hello all,
So I have Win8 Pro 64bit and every time i wake up my laptop from sleep i get the BSOD. It hasnt happened at any other point apart from waking from sleep. Also if this makes any difference, when windows is supposed to collect the information and restart my laptop for me it never does, it just sits on 100% and never shuts off so I have to do a cold boot.

Anyway here is my system dump hopefully someone can help me with this

A:BSOD after waking from sleep

It appears that this is a duplicate post, which is against forum rules. Please wait for answers on your prior post.

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Hi all.

Recently I'd been having problems with BSOD on waking from sleep mode. This also happened some other times as well.

I wondered whether it had anything to do with my MBOX 2 Mini sound card drivers. I formatted the hard drive, started Windows again. Still happening.

I've attached a Log Collector file. I'm not sure what the problem is and I'm not that computer savvy. Would appreciate any help anyone can give!

A:BSOD mostly after waking from sleep, sometimes more

fffff880`046395f0 fffff900`00000000
fffff880`046395f8 00000000`000003b9
fffff880`04639600 fffff960`0014e000*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
fffff880`04639608 fffff880`009ed180
fffff880`04639610 00000000`00000000
fffff960`00060000 fffff960`00382000 win32k T (no symbols)
Loaded symbol image file: win32k.sys
Image path: \SystemRoot\System32\win32k.sys
Image name: win32k.sys
Timestamp: unavailable (00000000)
CheckSum: 00000000
ImageSize: 00322000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
This is the first time I've ever seen a Windows system file flagged in this manner.

Do the following:
1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.
5. Repeat step 4 an additional 3 times, one immediately after the other.
6. Report the output of the above.

Now ensure Windows is fully updated.

Lastly, run a scan for rootkits using this tool and report back:
TDSSKiller Download

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Just lately my system has been having some issues with not waking from sleep mode. When I try to wake the system with my mouse as I always have sometimes it is not responding. The blinking light to indicate sleep mode on the machine goes blank and then the power button doesn't respond. After multiple switches of the on/off button on the psu the system will turn back on and resume from sleep. This is not happening every time I wake the machine. Today for the first time after having the same issue when it finally powered back on instead of resuming to the desktop I got a overclocking failed message and to enter the bios. Is it possible this issue is overclock related? My current overclock has been set the same for quite a few months but I've only been experiencing this issue in the last 2-3 weeks.

My system specs are

Asus Z97-A Mobo
Intel i5 4690K oc'd at 4.284 GHz 1.215v,
Corsair H80i Gt cooler,
Corsair Dominator Platinum 2400 Mhz 8gb
Seasonic X-660KM PSU
EVGA GTX 970 oc'd to 1450Mhz core clock, 3800Mhz memory (for some games)
Corsair Obsidian 450D case
Win 8.1

I use Asus AI suite to set my cpu overclock. The ram is set to the xmp profile in the bios.

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My computer fails about 1/4 of the time when waking up from standby (sleep). I've attached all the necessary files. Any help will be greatly appreciated.

A:BSOD when waking up from sleep

Your minidump files have been examined. They indicate that a Microsoft driver is the culprit and this is very unlikely.
To start make a full antivirus scan, download and make a full scan with malwarebytes, and finally try to go to sleep whil not in the power save mode. Report back with the results.
If you continue to have BSODs, we will suggest other action, such as a driver verifier. We will get this problem resolved.

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I have my computer set to go to sleep after 30 minutes of inactivity which it does. However, after about 15 minutes of being asleep, it wakes itself up. Then, after 30 minutes of inactivity, it goes back to sleep. And so on and on.

How do I find out what is causing the machine to wake up so I can fix this endless loop of waking and sleeping?

A:Computer waking from sleep

In the Event Viewer, under Windows logs > System, there will be entries relating to the power off/on of the computer.

Wake Source - Read Event Viewer Log

Look for entries with the source, "Power-Troubleshooter". There should be one that will say "The system has resumed from sleep", along with a timestamp. It should also have a "Wake Source" - that is where you will hopefully see what caused the wake-up.

I attached a little screen shot to demonstrate.

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I had posted about this near the start of 2016 and then a BIOS update was released to fix the issue. The Yoga 900 wakes up from sleep when picked up and rotated. Previously, the issue was with the screen hitting the buttons and waking the laptop up. Now, I think it might have to do with rotating it when it is asleep. I do not have this problem if I rotate the laptop as it is going to sleep, only if I pick it up after it has gone to sleep. I have been having this issue since the last BIOS update was released. Is there some way to fix this problem? If not, can an update be released to fix the issue? If I need to clarify something about the problem, please let me know. 

A:Yoga 900 waking from sleep

Hello, I know there have been BIOS updates in the past to address this issue, but my laptop still occassionally wakes from sleep with the lid closed. Is anyone else having this issue? If not, is there a setting I may be looking over that would fix this problem? 

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Greetings forum,

Ever since I upgraded to Windows 10, I've been seeing BSODs about once a month when waking my desktop from sleep. I would greatly appreciate any help on this matter.

I've never encountered this on Windows 8.1.

I've attached the zip file as instructed in the posting instructions thread. My PC specs are in my profile, if that is needed. Feel free to ask me for any other details that maybe required.

Thank you for your time!

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System specs:
- Windows 7 Ultimate x64
- PCChips P55G motherboard
- Intel Q9400 quad-core
- NVidia GeForce 9500GT
- 500GB Seagate SATA
- DVD reader/writer (ATA style)
- DVD reader (ATA style)

System is roughly 3 years old, sleep/resume has worked perfectly all of that time. Three weeks ago, I began getting BSOD's when waking it from sleep mode. Around the same time, I don't remember which came first, I bought a new Samsung HZ50W digital camera with a USB interface for charging and dumping photos.

Last Saturday, I reformatted/reinstalled, and sleep/resume seemed to be working as expected. The machine woke fine on Sunday morning. I then proceeded to put things back together, and at some point plugged in the new camera. On Monday, the BSOD problem returned.

I suspect the camera is to blame, somehow, but the BSOD occurs even if the camera is unplugged. My suspicion is that some new device is being installed when I plug the camera in the first time, but I can't figure out what that device is.

Dump files and perfmon output are attached. I could really use some help, I've run out of places to look for answers.


A:BSOD waking from sleep

It looks like you might have some memory corruption. It could also be OS/HDD corruption. I also see that you have an older motherboard and the website doesn't state whether Windows 7 is supported or not, but judging from your chipset drivers, I don't think it is. This can also cause issues. I would like you to start off by running some tests and report back the results. We can go from there.

Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html
3. Hard drive scan usings SeaTools - SeaTools for Windows | Seagate - Both long and short tests



Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Tue Aug 16 23:15:10.782 2011 (UTC - 4:00)
System Uptime: 0 days 5:18:34.373
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : win32k.sys ( win32k+ca37a )
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
PROCESS_NAME: Belvedere.exe
FAILURE_BUCKET_ID: X64_0x3B_win32k+ca37a
BiosReleaseDate = 07/07/2008
SystemManufacturer = PCCHIPS
SystemProductName = P55G
CPUID: "Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz"
MaxSpeed: 2660
Current... Read more

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I cannot get my computer to stop going into sleep mode after non-activity. The computer will not wake up. I have tried EVERYTHING.

Here's my hardware:

Motherboard: Gigabyte 770T USB3
CPU - AMD Phenom II X6
Graphics card: Radeon HD 5770

Windows 7

A:Non waking from sleep mode

The settings are in CP->Power Options

what did you select?

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Greetings. I've lately been getting a number of BSOD pop-ups when waking my computer from sleep or hibernation. Though it has happened occasionally in the past, I've noticed an increase since installing a new Blu-Ray drive.

I am able to recreate the BSOD just by putting the computer to sleep, then waking it. After restarting from the BSOD, it takes several minutes for the computer to leave the bios and boot into Windows. The Blu-Ray drive also acts as though it has no power going to it (no lights, won't open).

If I disconnect the drive from the SATA port on the motherboard, my computer is able to wake from sleep normally.
I've checked the manufacturer's website for any help, but haven't had any luck. I'm not really sure it's so much a hardware problem, since the drive boots regularly until waking from sleep or hibernation, though, I am prepared to get a replacement/refund if it comes to it.

Attached is the .zip for my dump files. Thanks for the help.

A:DRIVER_POWER_STATE_FAILURE when waking from sleep

If I disconnect the drive from the SATA port on the motherboard, my computer is able to wake from sleep normally.

It appears that you've solved the problem. As long as you installed the Blu-Ray drive according to the manufacturer's instructions - there shouldn't be any problems of this sort that you can definitely pin on the Blu-Ray drive. Things don't have to fail completely in order to be broken. Failure of an individual component inside of the drive may cause just this sort of error.

Although it'll be a pain, obtain an RMA for the drive and send it back for another one. It won't hurt to do this, and it should help when you replace the drive.

Beyond that, here's the BSOD analysis.......

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Interestingly, the Blu-Ray drive doesn't show in the MSINFO32 report. Was it disconnected when you generated the reports?

This device has problems in Device Manager:

WAN Miniport (Network Monitor) #2 ROOT\MS_NDISWANBH\0001 This device is not working properly because Windows cannot load the drivers required for this device.

Right click on it and select "Uninstall". DO NOT d... Read more

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Good day genttleman,i need some help over here

ive just bought new mobo ASUS p8z77-m
and somehow one major issues occur.

once the display sleep,i cant seems to wake it up
my fan hdd led still there spinning like normal but the display remain black
while the monitor led just blinking as it has lost power with cpu

i doubt this had to do with software since it happens with 32 bit before i try with 64
googling result left me with bios setting and certain method which also leave me with dead end such as

- going to device manager>right click usb root hub properties>power management> allow this device to wake up the computer
but that choice is greyed out. i lost there

- playing with various windows power management setting such as disable hybrid sleep.disable usb suspended with no avail

- go to bios > AMP> enable wake up from PCI,PCIE but result still the same

ive yet trying to enable ErP from bios considering the only available option is S4+S5 or S5 but theres no option of S3?
or did i miss something there because S3 is the option that i want

- using powercfg command line to enable waking up device yet failed too

and most of the time,when screen becomes black ,i have to press reset button and it will reboot with windows did not shutdown properly yadi yada.
this is distressing

any PC guru here can shed some light about this, much much appreciated . Thanks


A:PC not waking up after sleep, (Win 7 64bit)

Update the Display driver. First run all Windows Updates (a performance update might also help) after enabling Automatically get recommended drivers and updates for your hardware (Step 3).

If that doesn't help import the latest driver from the PC or device's Support Downloads webpage.

If those don't help then work through these Sleep Mode Problems - Vista Forums .

Check the Performance log for clues at time of sleep, establish a clean boot, do the other Troubleshooting Steps for Windows 7

If all else fails you can determine the cause with certainty by Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums

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My computer cannot wake up from sleep without getting bsod. It also cannot cold boot, the first time I try to boot it up there is no picture on the screen, after the first try it boots fine though.

Attached is the crash log. There are multiple there and all are essentially the same (I imagine). The most recent is obviously the most recent though and thus most relevant.

Thanks for any help.

A:BSOD Waking from sleep

A number of errors in the WER section of MSINFO32 point to video drivers. Please update your video drivers, then if the problems continue, try the troubleshooting steps here: Video TDR Timeout - 0x116 + 0x117 - Sysnative Forums

Also, try the video stress tests from this link: Hardware Diagnostics

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

PTSimBus.sys Wed Jun 17 22:20:48 2009 (4A39A480)
PenTablet Bus enumerator

HECIx64.sys Thu Sep 17 15:54:16 2009 (4AB293E8)
Intel Management Engine Interface

The following is for informational purposes only.

**************************Sat Aug 3 19:23:08.808 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080313-52234-01.dmp]
Windows 8 Kernel ... Read more

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Roughly every other time I wake my computer from sleep, it BSODs and needs to be hard reset. I say "every other time", but that just means that my computer will wake from sleep or it will crash and need to be reset. Occasionally, it will wake from sleep twice before crashing on the next wake.

When I read the screen, it tells me that "atikmpag.sys" seems to be the problem, and I have tried clean installing my video drivers multiple times.
I've also updated my mobo BIOS.
I've also ended up switching video cards (and reinstalling the graphics drivers), but the problem persists.

By this point, I can only imagine the actual problem is the mobo, but I'm not sure how to check, so I offer up my dump file and hope someone can help. Thanks!

A:BSOD when waking from every other sleep

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.RAM - Test with Memtest86+

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other ... Read more

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I leave my computer running WMC and put it to sleep at night. I can see the blue light (power on) blinking slowly indicating that sleep is occurring. The next morning or sometime after the computer is put to sleep the blue light is on (not blinking) at this point there is not disk activity(red light blinking). I try to wake the computer up however nothing works, Mouse, keyboard, PS2 keyboard, Power buttton pressed fo 5 seconds, or reset button. So I have to uplug power, wait five seconds, and restart. The first thing that comes-up is "windows is resuming", then nothing, then corrupted graphics, then blank again, then a variety of windows screens, and finally a full screen of window and lots of disk activity. I have removed most non-WMC software to narrow problem and have checked to see what programs are running at night and what errors I am getting. The only thing significant is the warning about optimization (done at 2:00 AM) unable to complete due to slideshow. Any ideas.

A:Windows not waking up from sleep

After sleeping a while Windows usually hibernates.
You can reset power schemes to default using Power Plan - Restore Default Settings

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I came across this thread that had a similar error on debugging. I get the BSOD after each wakeup. Here is my dump:

0: kd> !analyze -v*******************************************************************************
* *
* Bugcheck Analysis *
* *
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80053cc880, Physical Device Object of the stack
Arg3: fffff8023a5b07e0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800c5debd0, The blocked IRP
Debugging Details:

IMAGE_NAME: pci.sys
FAULTING_MODULE: fffff88000f76000 pci
fffff802`3a5b07a8 fffff802`38ffbf6e : 00000000`0000009f 00000000`00000003 fffffa80`053cc880 fffff802`3a5b07e0 : nt!KeBugCheckEx
fffff802`3a5b07... Read more

A:BSOD after waking from sleep

Welcome to Eight Forums.

xfastusb and xfastlan are AsRock utilities, you won't have them on your Asus.

This is your Intel RST driver: iaStorA.sys Tue Jul 10 2012

Your last crash:

Usual causes: Device driver
Probably caused by : pci.sys
IMAGE_NAME: pci.sys
FAILURE_BUCKET_ID: 0x9F_3_iaStorA_IMAGE_pci.sys
0: kd> lmvm iaStorA
start end module name
fffff880`014c4000 fffff880`0178e000 iaStorA (deferred)
Image path: iaStorA.sys
Image name: iaStorA.sys
Timestamp: Tue Jul 10 04:42:33 2012 (4FFB4239)
CheckSum: 000AB20A
ImageSize: 002CA000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Go to Device Manager > IDE ATA/ATAPI controller, double click, then right click the 'Intel ....' listing and select properties > Drivers tab.
Post the 'Driver Version' in your next post.
Some Intel RST drivers are known to cause issues.

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Hey guys so I built this computer and have been getting this BSOD occasionally whenever I wake it up from sleep mode. It's been a while since it last happened but it just did and I don't know how to interpret the crash dump. Can any of you take a look at it and help me out? Thanks I really appreciate it!

System is only a month old and running Windows 7 Pro x64 if that is needed. Thanks again!

A:BSOD when waking from sleep

Hello PrBoy, welcome to SF. It seems nobody has seen this post yet. Is it still valid? Please post back if so and I'll see what I can do to help.

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Recently my pc keeps switching it self on from sleep mode. When it happens I switch the screen on and it's telling me it is waking up, but nothing happens. I end up having to switch it off with the button and go through a long procedure before it reboots back on.

A:Waking up from Sleep mode

Is the machine and monitor both going to sleep?
If so, set the monitor so it does NOT go to sleep.

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Hey, have been looking around for help as I am completely new to BSOD's. I have a HP Pavillion dv6 which originally came with Windows Vista Home Premium x32, recently upgraded to Win 7 x64 clean install, and has been relatively problem-free. But, everytime laptop sleeps, I get a BSOD upon waking up every single time! updated all drivers to latest (compatible with win 7 x64). even updated BIOS. dont know why this keeps happening and is extremely frustrating!!

A:BSOD after waking up from sleep Win 7 x64

I've seen 'wake up' issues mentioned in threads here before. Have you searched the forum? Welcome, BTW.

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