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how to restore hp probook 4540s to factory settings

Q: how to restore hp probook 4540s to factory settings

I'm having issue restoring my laptop to factory new. I do i have hp disk with the purchase with my laptop, however i have no idea how to restore the laptop to factory new with the disk.

RELEVANCY SCORE 200
Preferred Solution: how to restore hp probook 4540s to factory settings

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: how to restore hp probook 4540s to factory settings

Hi, I hope below link should help you. Please Back up all personal files and read all caution statements before performing a system recovery Performing an HP system recovery: http://support.hp.com/us-en/document/c03489643 Thanks,Karthik




I am an HP employee.Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.Click Kudos Thumbs Up on the right to say ?Thanks? for helping!

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RELEVANCY SCORE 94.8

no disk was provided at purchase and a user set admin password. Must get in to restore to original settings upon purchase. The F11 key for restore is not available when esc key is pressed during start up.How do I get inside this computer???
[Personal Information Removed]
Thanks?











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A:Restore HP Probook 4520s to factory settings

Hi, See if you can remove the Admin Password - see Here.  When done, try option 1 in my previous post.  Otherwise, the only other options are to order Recovery Disc, or if notebook came with Windows 7, try the following. There may be a work around if you have ( or can borrow ) a retail Windows 7 installation disc that is exactly the same version as your OEM installation - ie if your notebook came with Windows 7 Home Premium 64bit this is the exact retail version you would need. If you have access to this, just use the retail disc to perform the installation, enter the activation key found on the underside of your notebook when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations. http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx Any additional drivers you may need can be found starting Here. Regards, DP-K?

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Hello!Please help solve the problem, I have HP ProBook 4540s Notebook (product: H5J85EA), there is a need vocstanovit operating system with built-in restoration, but there is a problem - it some service areas previously reinstalled the operating system by hand and have been cleaned, but the section with the image operatsioonoy system (HP_RECOVERY, HP_TOOLS) nebyli removed. Tried to use HP Cloud Recovery but there is a choice to download the image is given only to Windows 7 Pro, and I was originally running Windows 8 Pro.How can I restore operation restore by pressing F11, or how to install HP Recovery Manager that would restore the licensed version of the image has already been under set of Windows?Sorry for my English, I use a translator.

A:HP ProBook 4540s (H5J85EA) does not work system restore

Unfortunately, the recovery media is not a downloadable product. If the notebook is older than three years, the recovery media is no longer maintained in inventory nor sold by HP. If the recovery partition was deleted, then  recovery by pressing F11 and using the recovery manager is no longer a viable option. Which language do you need for the Windows 8.1 ISO? Is it Russian? I am basing that on the product number you provided. Try the following Microsoft global website to download a Windows 8.1 ISO.https://www.microsoft.com/ru-ru/software-download/windows8  

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I cannot get past the black screen error message not allowing me to get into Windows 10 to access reset options.  Can I download a factory reset usb flash drive?

A:How do I revert back to factory settings in a HP Probook 655...

annualman17 Hello;Allow me to welcome you to the HP forums! I see you're running Win10. Did the PC come preinstalled with Win10? Or, did you upgrade it from a prior OS to Win10?This is important as the recovery/reset method is different for the two situations.We can proceed when you provide the answers.

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RELEVANCY SCORE 75.2

Hello, my mother in-law bought a Hp ProBook 450 G1 and they set up a profile to lock computer.After creating the profile, they forgot the password to get in. When you put power button on,it shows login with user ID:Enter password then just below enter password,it says Audible Alerts:DisabledPress F5 to enableCan someone please help me to reset factory settings or to get in..??

A:How can i reset factory settings of a locked Hp probook 450 ...

Your mother-in-law will need to contact HP support to resolve the issue. She might have to send it to an HP Service Center to get this issue resolved. Enterprise class notebooks have very stringent security implementations.  They are not at all like consumer class products.  

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Dear All,

i have a HP Probook 4520s (now out of warranty) and i want to bring the same to factory condition bcoz of virus issues.

Now, on various forums i read there is an option of F11 for recovery manager, which is not working in my case.

1) In Disk management I can see my recovery partition (15 gb) but with no option of making it active.

2) My recovery partion is more like a folder in C: HP_RECOVERY_mountHPSF

What can be the best way to restore to the factory condition. This is a legitimate Windows 7 copy and therefore i do not want to install some other copy, also there could be issues with drivers and all.

I would really appreciate if the forum members can help me in resolving the issue.


Regards,

Nik

A:Not able to restore my HP Probook 4520s to factory condition

Hallo Nik
Visit the following site and see the solution of your problem.

http://h30434.www3.hp.com/t5/Noteboo...gs/td-p/887223
Remember to backup your files before attempting the solution.
Good luck

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Well i have a gateway computer and windows 7 i have lost the cd and i have no access to the admin account since i have forgot the password so im on a standard user account and i need to do a system restore.
 

A:System Restore/Restore to factory settings without admin access.

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i just bought a probook 4540s from my local school  because they where getting rid of there old computers and it wont let me even get past the administrator login so i can change the settings and there is no f11 option. please help me figure out how to get it taken care of because im planning on giving it to my sister as soon as i can get it back to factory settings. 

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RELEVANCY SCORE 69.2

Hi, I have a HP ProBook 4540s and it currently has a BIOS password which I don't remember. Is there any way I can either wipe the password to be null or somehow have it bypassed?  Thanks,

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RELEVANCY SCORE 69.2

Attempted to up-date to Windows 10. Couldn't do it. Microsoft (MS) Tech tried to do it and couldn't do it. It seems there are some security tools that must be removed as they are incompatable with Windows 10. MS tried to remove and couldn't do it. He said they were on the mother board and when he tried to remove them they just kept coming back so once again he couldn't do it. He said contact HP and they could do it. Unable to find anybody at HP that can do it. As you can see nobody can do it so I guess it just cannot be done. That is unless some fine person out there has discovered a way to do it. If thats the case please tell me ho wo do it.

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Hi everyone!HDD on my notebook died so I want to buy SDD for it but I have no idea which are compatible with Probook 4540s. How do I know an SDD is compatible with my notebook?Ty

A:SDD compatible with ProBook 4540s

HI. These SSDs would be compatible: -Kingston SSDNow UV400 SSD-Samsung 850 Evo 250 GB-Samsung 850 Evo 500 GB-1 TB Samsung 850 Evo-SanDisk Ultra II 960GB-Samsung 840 Evo 250 GB-Crucial MX300 525GB-Samsung 840 Evo 120 GB-1 TB mushkin Reactor HP - Compaq> 4540s ProBook https://www.kingston.com/es/memory/search?devicetype=3&mfr=HEW&line=ProBook&model=77881 Regards.

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RELEVANCY SCORE 68.4

Hello! My ProBook 4540s was working fine until a half hour ago, when I unplugged it to move it and then attempted to plug it back in, and it stopped charging.  When plugging in the power cord (that came with the ProBook when I bought it around 18 months ago), the light above the power jack (and no other lights) flashes white 9 times. I've tried following this fix I found on Google: 1. Turn off the notebook2. remove the battery3. remove the charging adapter4. press + hold the power button for 40 seconds5. insert the charging adaptor only6. press the power button and it supposedly continues but I get stuck at this point, because even plugged in, my ProBook won't start up without the battery in also. Is this a know problem/is there a fix for this?

A:ProBook 4540s not charging

@Andearya 
Thank you for using HP support forum. I have sent you a private message. If you?re unsure how to check your private messages please click here.Thank you,Omar

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RELEVANCY SCORE 68.4

Good day my Hp pro book 4540s is faulty and i didnt find it fixed yet..so you guys should help me out with ideas or what to do.i bought a new battary and plug it in but the will be seeing it charging and when i unplug it ithe system short down..so i will need to use charge stairght from the socket before the system can on back..so whats the solution?

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RELEVANCY SCORE 68.4

I found that my Probook 4540s sometimes cannot boot. I have to use the trick applied to 4530s: remove battery, press power button for 40s, put the adapter. Sometimes the trick works, sometimes it doesn't.  Is this a bios issue? Any solution for this?













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A:HP Probook 4540s cannot boot - sometimes

Well did you try reseating the memory? Has the computer worked since you have upgraded the memory? Also are the memory chips the same speed? If your running two different speed chips it could cause this issue.  ThanksSean

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I have a new ProBook 4540s notebook that I shut down over the weekend. I am not sure if I put it into hibernate, sleep, or what as I am still getting use to it. When I tried to turn it on (not plugged in) I got nothing. So I plugged in the power cord and hit the power button again. All it did was the LED above the cord plug blinked about 8 times and nothing else. I let it "charge" overnight and tried again in the morning. Nothing but a blinking LED. I Googled the problem and it said to take the battery out, unplug, and hold the power button down for 20 seconds. I plugged it back in but left the battery out, and still the same thing - flashing LED. HELP! Thanks.

A:My new ProBook 4540s will not turn on

Hey SBProBook,Do any other LEDs blink? Take a look at this document and let us know if you see any matches to these patterns:http://support.hp.com/us-en/document/c01443366




___I am an HP employee.? Say thanks by clicking the 'Thumbs Up' button on the left? Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution' if it solves your issue

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Hi, I ve been using a Probook 4540s from the year 2013. Today while I was reading a book (offline) my display stated to give some unclear pictures. Pictures were moving up and down and gave overlapped scences. Please refer the attached GIF or click here to understand the scenario (Link to GIF https://giphy.com/gifs/QzGO4cPW76wUM ) I updated the Intel Video Driver also but it could not solve the issue. Then I restarted the computer. During the boot process I realized it is not a software issue as the dispaly was acting the same. I feel this is like a hardware issue in the display or the ribbon cable.Please look at this and help me solve the case. Highly appreciate your coordiantion on this. Thanks,Isuru Reference Image

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RELEVANCY SCORE 68.4

HiI tried to update to W10 and failed with OXC 1900200 which suggests a compatibility issue. It is unclear on the HP website if this model supports W10 -  HP has not tested your PC model for upgrade to Windows 10.If your Windows 7 or 8 PC was manufactured before August 2013 or is running Windows XP or Windows Vista, HP cannot confirm it can be upgraded to Windows 10.  Can anybody offer an advice if the 4540S supports the W10 upgrade and if so any advice on what may be causing the error. ThanksJohn

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RELEVANCY SCORE 68.4

Hi,  i have one bizzare problem. My HP probook  4540s is not recognising USB drives larger then 8 gb. (in my computer or disc management)  All drivers are installed. What should i do ?  

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RELEVANCY SCORE 67.6

does probook 4540s have internal compass  ? if so, how do i active it ? thank you











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A:does probook 4540s have internal compass

@wp51dos? Using GPS (select models only) Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellitesdeliver location, speed, and direction information to GPS-equipped systems.For more information, see the HP GPS and Location software Help. Look for one of these 2 devices in Device Manager under Network Adaptors. ? Sierra MC8355 HSPA/CDMA with GPS? Ericsson 5321 HSPA+ with GPS REO 

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Hi there! Let me know what RTC (or BIOS, CMOS) battery is used in HP Probook 4540s? Your service guide doesn't tell it.My notebook is at least 3 years, I don't have any problems at the moment - but it would be good to know when should I replace it? Thank you

A:What RTC (BIOS) battery is used in HP Probook 4540s and when...

@Renoise Hp part number   683502-001 Your manual here. http://www.hp.com/ctg/Manual/c03758231.pdf http://www.ebay.com/sch/i.html?_from=R40&_trksid=p2050601.m570.l1313.TR0.TRC0.H0.TRS5&_nkw=683502-00... REO 

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Hi I have Probook 4540s with Mediatek Ralink RT3290 with version 5.0.37.0. Do you have some new version which will  work better with this? WiFi is sometimes disconnecting with red x especially after sleep I have to reboot. Thank you.

A:Wifi problems with ProBook 4540s

Hi: Yes, there is a 5.0.50.0... Released: Nov 4, 2014Version 5.0.50.0 Rev.B This package contains the driver installation package for the MediaTek (Ralink) Wireless LAN (WLAN) Controller in the supported notebook models that are running the supported operating systems. File name: sp69543.exe

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So there is some speculation as to whether or not the HP ProBook 4540s can handle 16gb of ram. I recently purchased this laptop from tigerdirect.com -Windows 7 Pro64 bit-Core i5 2.6ghz -Came with 8gb (2x4GB Kingston) -Claims support on website for 16GB (2x8gb -AMD Radeon 7650M Is it possible to upgrade this particular model E3V00UT with 16GB of RAM with no performance degradation? http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=8437953 Please and thank you for responding and viewing.Best,-Robert

A:HP Probook 4540s 16GB RAM upgrade?

RNolan86 Yes you can upgrade to 16 MB Please install teh correct Memoryhttp://www.crucial.com/upgrade/HP+-+Compaq-memory/HP+Business+Notebooks/ProBook+4540s-upgrades.html Manual for replacement Page 64 http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c03758231-1.pdf  

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Hey there, my HP ProBook 4540s (serial number: 2CE481QVL) has failed to charge battery. It indicates "plug in, charging" but the battery is actually not increasing from 14% for a whole day.  My DVD drive has also failed to read DVDs. Whenever I insert a DVD it prompts me: D:\ directory name is invalid. Please help me out. Thanks

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RELEVANCY SCORE 67.6

I have 4540s probook , I am using PS of 19.5 V and 3.34 A , when pluged in one time white blink appears , it dose not boot when I press start also ten times blinking and no action , after a wile blinking changed to amber color ... kindly advise

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RELEVANCY SCORE 67.6

I have 4540s probook , I am using PS of 19.5 V and 3.34 A , when pluged in one time white blink appears , it dose not boot when I press start also ten times blinking and no action , after a wile blinking changed to amber color ... kindly advise

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RELEVANCY SCORE 67.6

My laptop is running Windows 10 64-bit.

For the past few weeks my laptop has been turning off unexpectedly.

I've tried with battery only. With battery and power cable and with battery removed and only power cable.

I am using the machine normally and then screen just goes black and power offs - no restart, no hibernation, no shut down. Just instantaneously off.

It's not overheating. Could it be a fan issue?

I don't know - but it's getting quite irritating as I often have many apps open and many files open on each app and takes me 30 mins to get back to where I left off.
 

A:HP Probook 4540s laptop keeps turning off

Is this the same problem as the thread you have posted or is it a different one.
https://forums.techguy.org/threads/switches-off-automatically.1160809/#post-9168339
 

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RELEVANCY SCORE 67.6

Hi All, Please note that I'm facing an issue with our notebooks (4540s), laptops can't find any SSID, but after I have restarted the devices all SSID's appear. Regards,

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RELEVANCY SCORE 67.6

We have a Probook 4540S laptop runnung Windows 7 64-bit. We encrypted the machine using the HP encryption software that came with the laptop. After less than a week of use the use is getting the error "Windows Boot Manager - Windows failed to start. A recent hardware or software change might be the cause".I see the onscreen instructions to insert the Windows installation disk and run a repair. My question is, is this a valid suggestion to fix a laptop that has been encrypted, and if not is there a solution w/o having to reimage the machine?

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RELEVANCY SCORE 67.6

I have three probook 4540s laptops. do they support uefi boot ? thank you

A:does probook 4540s support uefi ?

Hi, I have a Probook 4540s and it has UEFI functionality.Bios version F.60 I can choose in BIOS between 3 boot modes:LegacyUEFI Hybrid (With CSM)UEFI Native (Without CSM) I hope this answers your question.

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the touchpad of my 4540s i5 freezes after some time of working.this happens from time to time.i unstalled Synaptics TouchPad Driver and restalled but probles is the same.OS windows 8(64bit)

A:the touchpad of probook 4540s i5 freezes after sometime

Hello zamsam,

 

I understand that your touchpad will freeze.

 

Do a hard reset.
Turn the computer off.
Remove the power cable and the battery.
Hold down the power button for 15 sec while booth power sources are removed.

This should reset the hardware in the computer.

 

As you power it back on tap the F2 key. This will load hardware diagnostics.
Run the startup test.

This will test all the hardware in the system and detect any problems.

 

If the entire test passes, turn off the computer.
As you turn it back on tap the F10 key. This will load BIOS setup utility.
Press F9 to load defaults.
Press F10 to save and exit.

When the computer boots back up, check to see if everything is working.

 

Your computer is one of our business models.

 

Your question maybe better answered on our business forums.

 

Here is a link to the business forums.

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RELEVANCY SCORE 67.2

i have just brought a new laptop. I got a bit excited and downloaded to much software etc and made to many changes. now Im not happy with it!

should i restore to factory settings and start fresh?

THANKS

A:Should I restore my factory settings

Restoring to factory settings is a good idea, but before that, back up your user dara and other data (documents, music, movies, pictures etc) externally.

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RELEVANCY SCORE 67.2

i bought a used computer,and i cant figure out how to restore it to factory settings.this thing wont allow a complete driver for my printers.please help or its getting thrown in the lake!

A:restore to factory settings?

you can set it to bios default by either moving the jumper on the cmos reset from pins 1 & 2 to pins 2 & 3 for a few minutes, then returning it to where it was. /OR/ the same is accomplished if you remove the motherboard battery for a few minutes, then return it to it's original position. Don't forget to ground yourself before working in that case and always unplug from the wall before doing any operation in that case.

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RELEVANCY SCORE 67.2

hello i have a zoostorm pc with a recovery partition. I can not access the repair my computer through the f8 key it has disappeard . using win vista home premium
 

A:restore to factory settings

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RELEVANCY SCORE 67.2

hello there ,
i have a problem with my Asus laptop.
my problem is that after updating to windows 10 and then clean install it , i lost my option to restore factory settings.
i have read lot of threads here , and tried many options but always failed !

i have noticed that i should have the recovery partition and the recovery wim file in it.
i have the partition recovery and wim file ! . ( called install.wim !)
i have tried Asus Backtracker and got this message :


many of you gonna say check your USB disk , no i have tested my USB and it's work fine ! it has 32 Gb of storage and it's ok i have formatted it and used it many times and its work well .
F9 is not working , no restore factory settings.
this is the partition list ,
thank you.

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RELEVANCY SCORE 67.2

Hello guys,

I think that my system does not work correctly because i used ccleaner and its functions for four times every other day. i do not know but i may see some changes on my system, like show known extensions, change folder view and etc.

I want to know how i can restore factory settings?


Thank you,
Alireza

A:how to restore factory settings?

by restore factory settings do you mean set everything back to default? or wipe windows and start again? also are you using RTM or Retail Windows 7?

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RELEVANCY SCORE 67.2

This unit came with Windows 8, later I updated to Windows 10.  If I restore it to factory settings will it be left with Windows 8 or Windows 10?











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A:Restore to factory settings

270Jimmy Hello;Allow me to welcome you to the HP forums!To answer your question, a factory reset restores the PC to its ORIGINAL OS because that is what is saved in the Recovery partition on the PC when it is first created. However, trying to do that now using HP Recovery Manager is almost certainly NOT going to work -- because the Win10 Upgrade is know to corrupt the HP Recovery Information: HP Recovery Manager Blocked After Windows 10 Upgrade - HP Support Forum - 5170752 To do a factory reset NOW, you will need to order HP Recovery Media. This is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks.  You have to order these from HP; they can not be downloaded.You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/driversOnce there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update".  If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.Or, if you prefer, you can do the same by contacting HP Customer Service:If you live in the US or Canada, contact informatio... Read more

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RELEVANCY SCORE 67.2

Hi,

my laptop was accidently restored to the factory settings and everything is gone. Is there anyway to recover any of my files from the factory setting? Please help!

Thanks

A:Restore from factory settings

Hello Lori, and welcome to Vista Forums.

Since restoring to the factory default Vista installation involves formating the hard drive, the files will most likely be gone. You may be able to take it to a professional data retrieval company in your area to see if they may be able to get them back for you, but it will not be cheap and it may not work.

Sorry,

Shawn

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RELEVANCY SCORE 67.2

How can i restore my computer to factory settings. It will only allow me to go back to an earlier time or re install windows using a disc. A disc did not come with my computer. Hope you can help. Thanx

A:How to Restore Factory Settings

Hello Karen, and welcome to Seven Forums.

If this is for the Toshiba in your system specs, then the link below from Toshiba can help show you how to do a factory recovery.

How to recover a Toshiba notebook with the HDD recovery procedure

Hope this helps,
Shawn

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RELEVANCY SCORE 67.2

My mom gave me her computer but it is way too slow and i wanted to restore it to factory settings so i pushed alt+F10 but when the restore screen pops up it says i need a password please help.

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RELEVANCY SCORE 67.2

hi my computer was used by my family for ages and so many viruses have been downloaded.
i have had enough and just want it to go back to factory settings and start all over again.
i do not have a back up disc or restore cd i just have the computer.

is there anyone smarter then me who can please help me to restore it back to factory settings?

It is a laptop running on windows XP
 

A:Restore to FACTORY SETTINGS

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RELEVANCY SCORE 67.2

I am using a HP Pavilion dv6000 running Windows Vista Home Premium. My computer has numerous problems: it won?t load certain websites, windows updates won?t work, I can?t load or re-download windows defender, I can?t download software from Microsoft.com?..and so on and so on. I have searched and searched the internet and tried many solutions from many different forums with none of them working. My last resort is to restore the system to factory settings however that too presents a problem. The files in my HP_Recovery drive have been deleted and the recovery disks that I created were lost when I moved. I know it?s a long shot, but is there any way I can restore my system to factory settings without the HP_Recovery partition or recovery disks?

A:HELP! Restore to factory settings

Hello JaySlim561, welcome to Vista forums!

HP keeps copies of recovery discs, just contact them with the model / serial numbers
and they will send you a set of the discs for a fee.














Later Ted

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RELEVANCY SCORE 67.2

Hello,
Having a little trouble restoring my computer to factory settings. I dont know why but I cant seem to just do it through the advanced menu because it says i dont have a restore point. Does anyone else know how to Restore my computer totally without having to buy a new operating system, Or even Just using a old one.

I think I have windows 7 but i put that on after I removed the Windows XP
 

A:Restore to Factory settings

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RELEVANCY SCORE 67.2

helloI'm trying Restore factory settings? no avail      I did the steps? does not work     1- esc2- press  F103- Selection Restore Defaults But? Nothing happens!!!Please help me

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RELEVANCY SCORE 67.2

My dad gave me this older laptop, it's  a HP Pavilion Xt512 the OS is Windows XP, I do realize that this particular PC and OS is not supported anymore, BUT is it possible to just reset this thing back to the factory settings. It will only be used for my kids, to play games on and what not, or do homework. I have tried the F11 thing, nothing happens, I have also tried going in to the Disk Management, and there was no Partition for HP recovery, so that didn't work. Also, there is no option for 'System Recovery" or "PC Recovery" I don't have any discs for it. Is there anything, anything at all that I can do??? Thanks all

A:Trying to restore my PC to factory settings. PLEASE HELP!

Hi In the   ' Is there anything, anything at all that I can do?' I can suggest you look at an educational version of Linux, like QuimoSugarSoaS (Sugar on a Stick)EdubuntuDoudouopenSUSE:Education-Li-f-e which can resurrect old hardware.  



Happy 2 [email protected]

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RELEVANCY SCORE 67.2

I have a Dell Vostro 1400 laptop, it blue screens frequently and I wondered if restoring the factory setting will fix the problem?

If so how do I go about doing this? I have all the discs the laptop came with including 2 with drivers & 1 with operating system.

Another reason for wanting to clear the laptop is that I need to uninstall a program, which currently wont uninstall due to an error to do with setup.exe?!

Any help would be much appreciated, as im no expert when things go wrong!
 

A:Restore Factory Settings?

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RELEVANCY SCORE 67.2

Sorry if this is in the wrong section, i wasnt sure. I am wanting to restore my dell inspiron 6400 to factory settings but not sure how. I have researched on the internet but all i can find is people saying to press ctrl+f11 at startup but that doesnt do anything :/ any help would be great, thanks
 

A:Restore to factory settings

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