Over 1 million tech questions and answers.

factory reset to 8 update to 8.1 little tip

Q: factory reset to 8 update to 8.1 little tip

Ok people,
just a little tip to get you to 8.1 a bit quicker after a factory restore back to W8.

You do not need the Net framework updates/browser choice or malicious software removal tools KBxxxxx's,
about 25 approx.


Preferred Solution: factory reset to 8 update to 8.1 little tip

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: factory reset to 8 update to 8.1 little tip

Before upgrade to Windows 8.1 from the Windows Store, you do not need to install all Windows 8 updates from Windows Update. You only need to install KB2871389 update, then you?ll be able to install the Windows 8.1 update via the Windows Store. But if you've opened the Windows Store and you don't see the Windows 8.1 update, then you will need to also install KB2917499 update.

Take a look at this post: How to if you have Windows 8.1 update 1 installed

Read other 1 answers

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:

Read other 1 answers

Windows update is stuck at 0%. I reset it to factory settings because I bought from some store that sold used computers. here are the things that I did. 1. I turn metered connections off as I read some problems came up with that still didn't work. 2. I did various things that did not do anything in command prompt like sfc/scannow but it said I had no problems. I tried troubleshooting windows update it shut off bits and other stuff but got stuck while restarting bits. now it is freezing when I try to activate anything in the control panel please help or should I just reset my computer.

A:Windows update stuck at 0% after trying to update it after i reset it to factory

I've found that the first set of Windows 8 updates takes forever to get past 0% Downloading. Just let it go for a couple hours.
Someone on Reddit described it as:

New installations of Windows 8 update certain system files in the background. The foreground "update" app can't get a lock on the update repository, so it just hangs until the background updating is done. It usually takes a couple of hours. Just wait it out.

Read other 2 answers

Hi I had to do a factory reset on my friends Toshiba and now it wont update. My friend has a Toshiba Satellite Laptop which is a Windows 8.1 64 bit, 4 gig. The reason for a reset was do to constant freezing and video lagging. There were several things that were ocurring. I had done scans to make sure is was not a virus issue before doing a factory reset.

I have checked services to make sure it was turned on.

I tried to upload a snipit to show you the error but for some reason it wont let me download it Argh! It should have downloaded.

Here is the error code on the update page 8024A008

Read other answers

I'm not sure what has happened here. My daughter has a sony Vaio laptop that came with Home Premium installed. I upgraded it to Professional and it's been working fine for over a year. A few weeks ago it just wouldn't start so inserted the Professional installation discs and did a start up repair which seemed to do the trick. Last night she turned it off, but when she restarted this morning it was as if she had just received it as started up on Home Premium and looks like a factory reset.

I went to system restore and last restore point at 9am this morning so again looks like a completely fresh pc and first restore point is the windows update. Is there any possibilty that both OSs are still present and for some reason it is launching the wrong one? I don't want to go through a full instalaltion etc if not needed. All the data is backed up, but going to take a while.

I am of course concerned this is the second "incident" in a month so is the laptop going thorugh a major meltdown and likely to continue to struggle?

Thanks for any advice


A:Laptop factory reset after windows update!!!!

If it was factory restored there would be none of her files remaining.

Please post back a screenshot of the maximized Disk management drive map with listings, using Snipping Tool in Start Menu: Screen Shots

Read other 8 answers

I am running an HP desktop with Windows 7 Home Premium 64 bit. My machine was used by someone else and came back flooded w viruses. It didnt come with a backup disc and I have my personal stuff backed up on micro sd with adapters so I did a factory reset and all went well except now windows update wont work. I let it run for 24 hours did another factory reset and went straight to windows update. Still wont work. Anyone know a way around this?

A:Problems with windows update after factory reset

I should note I went to windows update problems and it wont let me download the SURT tool. Also windows update is not giving me any errors. It looks fine but it just sits there like its trying to find updates and says last time updated never. Never had this happen.

Read other 1 answers

Problem #1 that just happened and has happened since I finished Setting my computer back to factory settings. Even though I have updates set to Automatic Update. A window keeps popping up saying I need to set it that way?? So I click it any way, and that's when a svchost starts to go through the roof.
Problem #2, that is mentioned about. This svchost, that points back to system 32. Once activated ( how ever it gets that way, other then what I mentioned above ) Then goes sky high, to the point I fear the computer will start to fly off my desktop. It's shot up as high as 1,500,000Ks, and even peaked up near 2,400,000 K while trying to update last night. So I finally just shut the computer down. Because I was afraid to leave it that way over night, or it might just fry my computer period.
Which leads to Problem 3, ( which is really problem one but ) where and how this all began. It all began with me being very unsatisfied with the way my computer was running. I was getting Problem 2, among others. But now compared to what I've seen happen since the reintsall? That same svchost was only rising to 400,00 & 560,000 before doing the reinstall. The computer wont update. I've had it running for 6 hours, all the time I've had to keep "ending process" on that svchost. Because those numbers and super high CPU & Memory #s also scare me.
This is the 4th time ( 2nd on this machine ) I have done a set back to factory settings on a Windows 7 64 home edition. I did... Read more

A:Reset to Factory Settings, Computer wont update + 2 other problems

Standard problem now on clean installs of Windows 7. You should download and install IE11 and .NET 4.6.1 before proceeding. If you do an advanced search in BC for Windows 7 update problems you will see you are not alone. There is a convenience rollup package that has all updates from SP1 to April 2016.
Please read the following guides.

Read other 1 answers

Problem #1 that just happened and has happened since I finished Setting my computer back to factory settings. Even though I have updates set to Automatic Update. A window keeps popping up saying I need to set it that way?? So I click it any way, and that's when a svchost starts to go through the roof.

A:Reset to Factory Settings, Computer wont update + 2 other problems

Standard problem now on clean installs of Windows 7. You should download and install IE11 and .NET 4.6.1 before proceeding. If you do an advanced search in BC for Windows 7 update problems you will see you are not alone. There is a convenience rollup package that has all updates from SP1 to April 2016.

Read other 12 answers

After a faulty harddrive (one of a RAID 0 array), both of which were replaced by twice the capacity HDDs, I restored from a system image, having changed my RAID Assembly to RAID 1. However I had many problem with my setup, one of which was the complete inability to download anything, whatever browser I was using. I finally bit the bullet and did a factory reset. I used a system recovery disk I had created when I first bought my system, back in Aug 2010. I also decided to relocate my user and Program Data folders using audit mode. All seemed well until I tried to run Windows Update. (Windows 7). It would not run. giving me the error "Windows cannot run Windows update because the service is not running". I checked that both windows update and BITS were running, I renamed the Software Distribution folder and restarted Windows Update, all to no avail. I also ran a scannow which reported corrupt windows files.
How can I possibly be getting these errors after a complete Factory reset? Is it perhaps the fact that Dell Factory reset does not support audit mode to relocate User folders. I have also read that the Intel Rapid Storage Technology drivers may be affecting Windows update. I have run a factory reset before back in Dec 2011 and everything was fine.
Can anybody help me please?

A:Corrupt windows files after Factory reset and window update won't work

Do the factory reset again but don't mess with the user and Program Data folders. Once that completes, try Windows Update.

If that doesn't fix the problem: Clean Install Windows 7

Follow the instruction in this note (in the tutorial):

I'd also suggest dumping the raid setup. Instead use the 2nd drive for backup.

Read other 6 answers

Is there ANY way to find/add/download somehow restore my missing touchscreen driver?  When I first called Toshiba they told me to call Microsoft.  Microsoft told me to download the driver from Toshiba's site.  Toshiba does not offer this
on their site.  I called them back a few times, until the unit is now out of warranty, and Toshiba just refuses to help other than to say sorry.  I would really like the touchscreen functionality back and have tried the factory reset (through recovery)
but that didn't work.  I tried the 'hold the zero key while powering up' but that did not bring up the recovery screen at all.  I'm now up to Windows 10.  There must be some way to get this functionality back.  Thanks for any help!

Read other answers

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

Read other 3 answers

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System

fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Read other 9 answers

Deal All,

I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.

Note: the recommended username (admin) and password (Blank) is not working

Thanking you all in advance.

Read other answers

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

Read other answers

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

Read other answers

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

Read other answers

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.

View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

Read other 3 answers

I am new to this forum and this is my first post... In light of recent events my computer has a ton of malware and spyware for the second time now... The first time I was able to go in and just go to control panel and factory reset it by clicking the option... now it no longer exists and It says I need a point to go back to... but I just want it clean and wiped, I went back to before I got the virus and it was still there after I restored it to that point so it was unsuccessful... How do I go about doing this with a complete system restore without using a point, I do NOT have an original disk with my OS because it came pre-installed with Home Premium... Any help would be appreciated!

A:I could use some help with a factory reset...

Welcome to the Forum.
A restore point probably would not help because it is probably infected also.
We need some information to start off with.
What infections were found?
What programs did you run to remove the infections?
What anti virus programs do you use (Active)?
Could you do this to give us some more information.

By Brink:
System Info - See Your System Specs

Read other 9 answers

I reset my computer to factory defaults on my computer, because it was acting buggy, and I was afraid something horrible was going on.

I'm not a computer genius, heck.. I can't even say I'm close to it.

But I knew that the reset would help me get my computer back to the way I had it when I got it in February, and I can start from there once more.

Now.. with that being said.
Every time I log on now to the computer, it acts as if I'm hitting F10 still, and giving me three options.. The Factory Reset, the Total Reset (which is meant to be used when installing a new verision of Windows), and then "Q" which makes me exit.

After the reset, everything seemed to straighten itself out, which is the bonus for me. I know now that if I do something horrible to this computer, it'll fix itself. Other than for that.. I'm at a loss.

Now the question is, what do I do to get rid of this screen?
I'm running on Windows XP SP2.
Much help would be appreciated.

Read other answers

hi all
have been trying to factory reset a dell xps210
with vista as op sys
when get to final stage and authorise it say
Access to \tools\dp.sc was denied
any help to get reset grateully accepted

A:cannot factory reset

If you bought the computer with Vista and upgraded to Windows 7, that restore partition may be history.

Read other 2 answers

I purchased a Samsung ATIV One 7 27" Windows 8 All-In-One Computer (DP700A7D-X01US) | Samsung PCs from best buy.it was a demo on the shelf I did a copy with paragon to a ssd. it runs great but it seems to missing something's about it. how can I do a factory reset. If I do a recovery will it just put back like it is now. thanks for the help

A:how can I do a factory reset

See the Users Manual here: Support - All-in-One PCs DP700A7D | Samsung PCs

Starting on page 93.

1 - If Windows does not start
Turn your computer on and press the F4 key.
Run recovery mode.
- If Windows is running
From the Start Screen, right-click any area and select
All apps in the bottom right corner.
Then, click Recovery.
2 If the program is running for the first time, you need to agree
to the User Agreement.
3 If the initial menu screen appears, click Recover.
Select a recovery point and click Recover.
If you set the User Data Maintenance to ON, the computer is
restored while maintaining the current user data.

Read other 7 answers

Hello Everyone:I recently bought a laptop and decided to get my friend to set it up because I was to busy to do it my self. When I got it back I found that he had installed Windows 7 instead and partitioned the hard drive. I did the free upgrade to Windows 10 but now I am wondering if there is anyway to do reset it to factory defaults (with all the preloaded software and such)

A:Factory Reset

Since you did the free upgrade to Win 10 the computer would have been registed with Microsoft, hence just download the OS from Microsoft and the it should activate automatically.Alternatly:Since the computer is loaded with Win 7 which was not shipped with the computer, you need to get a Recovery Disc from HP and run Recovery.:http://support.hp.com/us-en/document/bph07143

Read other 1 answers

How do i factory reset without the disc?

A:Factory reset

Hi,Unless you have deleted the Recovery partition on your machine, otherwise your machine should have a Recovery partition. Make sure backing up all of your files before restoring the PC/laptop to factory settings.To set your PC/laptop to factory settings, restart the PC/laptop. At the HP welcome screen hit repeatly the F11 key (or Esc key) to launch the recovery process. Follow the instructions provided on the screen.Please also check this:  http://h50146.www5.hp.com/lib/doc/manual/workstation/xw8400/HP_Backup_and_Recovery_Manager_User_Guid... Otherwise you need a Recovery set. Regards.

Read other 1 answers

I was factory resetting my PC because I downloaded some stuff that probably gave me malware because adds we're popping up from nowhere all over my desktop. Then all of a sudden, half way through the reset, it stopped. I tried continuing on my PC or I just restarted it I don't fully remember. But when my PC was on, It wouldn't pass the Acer start splash. Now it won't restarting and still won't pass the splash... Does anyone know who I can fix this?

A:Factory Reset

Was this machine upgrade from Windows 7 to 10?

Read other 1 answers

Would like to refresh my windows 8 laptop to factory settings, I have tried the "remove everything and reinstall windows 8" but an error message says that I am missing files. I would like a solution to this problem or another way to restore my laptop to factory settings.

A:Need help with a factory reset.

You need to post the make and model of this computer.

Read other 1 answers

i format my laptop and install win 10can i recovey my laptop to first time i open 

A:factory reset

sorry i want to recovey to win 7 and recovey my programes from hp like hp support assistanahmed000 wrote:i format my laptop and install win 10can i recovey my laptop to first time i open 

Read other 4 answers

I tried the factory reset from Recovery Manager and after the first reboot the screen turned black with the error message "An operating system wasn't found. Try disconnecting any drive that don't contain an operating system . Press Ctrl+Alt+Del to restart". I have tried many things to recover it but nothing works including the 3 recovery discs created when the computer was new. Win 10 was running at the moment of the failed reset. Can anyone help me on this matter?

Read other answers

I'm having issues with a MSI CR 600 with windows 7, I saved all my photos and files that I wanted to keep. I then proceeded to do a factory reset and the counter is still counting at just over 600 minutes. I don't have a boot disk for it, I'm just wondering if it normally takes this long or longer? Any help would be appreciated.

Read other answers

Hi ,I tried to do a reset of sons notebook ,got to 54% then said there was a problem so  to cancel . Kept trying and eventually got the following message . The followibg configuration change was requested for this computers TPM .Clear TPM Press F1 to accept or F2 to reject . I have tried both and cant get past the hp logo at start .  Can anyone help or do I need to take it to shop .  

A:factory reset

Hi,If you desire, you can clean install Windows 10 Home edition in your Stream notebook, using Microsoft windows media creation tool by creating bootable installation USB.Stream is a budget notebook with very low storage capacity and hardware components. Recovery may fail due to not enough storage capacity and memory.You could try clean install. Windows will be automatically activated after installation while connected to internethttps://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.htmlAdditional drivers, you can download from your HP support page.RegardsVisruth

Read other 1 answers

why dont the f8 key work to repair my inspiron 1440 i have held it down i have tapped it i have tried the f8 key by its self and also with ctrl key and still nothing

A:factory reset

Read other 9 answers

HP has informed me I need to do a factory reset of my HP Pavilion LK8JHHPQ laptop. I've never done one before. Could someone provide the instructions for such an operation? If I'm not mistaken all the applications and programs that came with the system will be restored, is that right? I would only have to install any programs I've loaded myself, such as Word. I should save all the files I need before running the factory reset,  is that right? Thanks

Read other answers

I'm trying to reset my computer to factory settings. Advent 7113 Intel Celeron 1.73GHz. The supposed way to do this is to press f10 repeatedly on startup until a "preparing system restore" message appears. This does not happen for me however. A "edit boot options" option appears instead, and then a commant prompt. Am I pressing the wrong function key? How can I successfully restore to factory settings? Thanks in advance

A:Factory Reset Help

This is from the support site for your laptop:

Your Advent computer uses the latest recovery system that doesn't require any CDs or DVDs to restore your PC to it's original factory condition.

There are two ways to start the recovery:

Restart your computer. Then Press F10 repeatedly until the message "Starting System Recovery" is displayed.

In Windows by clicking: Start / All Programs / System Recovery / System Recovery.

The recovery will load and display a box with one option:

Non-destructive recovery: this option will restore Windows, supplied applications, and drivers. This option will not destroy your documents or programs. These will be backed up along with the registry. These are restored at the end of the recovery process.

To access the recovery options below that erase all data from the computer, click the Advanced button.

System Recovery - No format: this will reinstall Windows, supplied applications and drivers. It will move your files to a folder called "My old disk structure". Any applications (except those supplied) will need to be reinstalled.

System Recovery - Quick format: this option will erase your hard drive including your personal files. Windows, supplied applications and drivers will be reinstalled.

Select the Non-destructive recovery option and press Next.

You will be informed about System Restore in Windows, click Yes.

The recovery will begin. Once this is complete click Restart.

-------------------------... Read more

Read other 3 answers

I am putting my laptop up for sale.  I have removed all personal files.  How do I factory reset the laptop?

Read other answers

Is it possible to factory reset my HP stream notebook from home? And if so, how would I go along by doing so?

Read other answers

Please help...I need to factory reset my desktop for Windows 10.   Does anyone know how to do this?  Thank you.

Read other answers


A:Factory Reset

How did you start the factory reset ?

If you tap F11 just after switching on do you get a menu ?

Please use the methods here to find your model details and include the information in your next reply :-

Read other 1 answers

I am having some issues with my desk top computer and I was woundering if my model comes with a FACTORY RESORE POINT to put it back to when i first turned it on when I brought it.I have saved and deleted all files and pictures and other staff and then I have uninstalled all programs I have installed sinse I brought it.Now I am unable to find factory restore point and I hope it has one. Can any tell if it comes with ( FRP) and how to do it. Thanks to all MICHAEL


Hi, Michael: See if the info at the link below is of help to you... http://support.hp.com/us-en/document/c04758961

Read other 1 answers

I can't factory reset my laptop because:-there is no recovery in my Program Files;-Using Recovery it asks me for a disk ( don't have one);-Using F8 (not F11) I can access the recovery but there is no sixth option;-I dont have an USB either.Please help!

Read other answers

can any1 tell me how to do a factory resest on my toshiba satellite l300d??

will the factory reset erase vista?

A:factory reset

If your computer came preinstalled with Vista, it will not be erased.
I will get you information on how it is done.
If you installed Vista, after purchase, it will be erased. The OS that came with your computer on day 1 will be reinstalled.


Information is shown for Toshiba, hope it works and helps.

Read other 13 answers

If I did a factory reset on my laptop (which had Windows 8 when I purchased it recently) would it go back to Windows 8 or am I stuck with Windows 10?

A:Factory reset

Welcome to the forum it would go back to Windows 8

Read other 4 answers

Hi everyone. I have had an Hp G60t-200 laptop for about 5 years and I want to do a factory reset. I have way too much stuff on it and would like to just start out with a clean slate again.

There is a problem. It orgionally came with windows vista pre-installed without the OS disks. I got the Windows 7 upgrade disks when windows 7 came out. I do not have the full version of Windows 7 OS nor do I have the Vista disks, which I don't think would be much help anyway.

My version of Windows is Windows 7 Home Premium 32bit Service Pack 1. I do have all the partitions in the recovery drive, but I'm not sure if they can help. Also I never made a system image at the time, because I was like 10. I do have a system recovery disk, but so far they have been no help. I do not want to keep any of the files and I have backed up all the important files, pictures, videos, etc...

Please help. None of the forums I have gone to had a solution. Thanks.

A:Need help with factory reset.

You can download the ISO of windows 7 OS - bit version you have and burn to a disc. Then do a clean install with that. Making sure to use current Product Key. If you can't find it, use Belarc to show you.

Official Windows 7 SP1 ISO from Digital River ? My Digital Life

Read other 4 answers

How do I perform a factory (Win10 Prof) reset, because I have to sell my Thinkpad p50? I would like to erease all personal data but maintain the lenove features? Thank you!

Read other answers

hiya trying to factory reset a 2nd hand mackine but when i start the processb keep getting a message saying i m running on battery power and need to be connected to a 240v mains system even tho its all plugged in to the mains anyone got any ideas plz

Read other answers

HIMy presario CQ62 became too slow for firefox an youtube. I believe i have to reset it to factory set.So I burnt a  recovery DVD . When i run recovery manager to reset to factory set  the PC does not boot on it. What should i do?Thanks for help.regards 

Read other answers

So I've purchased a new laptop that has never performed well. HP wants to do a remote wipe & factory reset. I need to save all my files, bookmarks, settings, etc. before we do this. Feel free to talk to me like I don't know what I'm doing, because essentially I don't. How do I back up everything necessary before we wipe this computer clean?
I have an external hard drive available for all the files, pictures, music... but I've never had to back up settings/bookmarks/etc.
If I'm asking a rather involved question or if there's a tutorial or previous post on this topic that I missed, please let me know.
And thank you in advance.

A:To-do before factory reset???

Welcome to Windows Eight Forums, HighCountry.

You have the right idea to back up all important files.

Do you sign into your computer with a MS account? If so, all settings, apps, and Start Screen arrangement will be saved and should be restored upon boot.

So far as Firefox, you may want to post that question here: Firefox

Read other 10 answers


I have tried contacting dell and they have not helped me. I bought this dell dimension e310 at a pawn shop about a month ago and I want to delete everything off of it. I want t start all over. nothing on it.

A:Factory reset

Hello and Welcome to TSF!!!

So you want to install operating system from scratch right?

You will need an operating system CD [don't know which one operating system you want to install on your machine],
and do a clean install...

Here is the link where it is provided step-by-step how to install operating system:

Step-by-Step install

Read other 2 answers