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Liquid spill under laptop

Q: Liquid spill under laptop

Hi!I spilled juice on my desk and the juice traveled to the bottom left of my laptop where the vents are. I powered it off immediately and unplugged it. The battery was not attached to the laptop at that time. After wiping away the liquid on the case with tissue and a bit of isopropyl alcohol, I opened up the bottom and inspected to see if there was any leakage. There was no liquid found inside the laptop. To be sure, It's now drying in front of a fan. Any recommendations or advice to possibly salvage my laptop?

RELEVANCY SCORE 200
Preferred Solution: Liquid spill under laptop

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Liquid spill under laptop

Katara93 Hello;Allow me to welcome you to the HP forums!I read your post about liquid spilled on your laptop and wanted to help. Best thing to do right now is NOT turn on the laptop.Here are some steps you should take: You Just Spilled Water Or Coffee On Your Laptop - Here's What You Should DoGood Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================

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RELEVANCY SCORE 90.8

HI guys, i need a solution to my laptop.i ordered my laptop in November which makes it not up to 3months with me. The issue here is that i accidentally spilled liquid on the laptop keyboard and i immediately turned the upside down so that the liquid could come off but I noticed that it had already spread to the screen. i don't know what to do  as the shift key is becoming sticky but the laptop still works fine with no issues except for the sticky keyboard and the liquid mark on the screen.  Any solution provided would be helpful

A:Liquid Spill on Laptop

For the long term, It will need to be cleaned. A liquid, especially one containing sugar can be quite lethal to a notebook or desktop PC. I highly recommend that you do not use the notebook until it is repaired. Contact HP for warranty service. http://support.hp.com/us-en/checkwarranty/

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RELEVANCY SCORE 90

Can I get a tool that plugs into a USB port for sound?

A:Liquid spill on laptop now sound is gone

Hi, There are many USB-Sound adapters around, such as:      https://www.startech.com/au/Cards-Adapters/Sound/USB-Audio/USB-to-Audio-Converter-External-SPDIF-Sou...     http://www.ebay.com.au/itm/USB-2-0-to-3D-AUDIO-SOUND-CARD-EXTERNAL-ADAPTER-VIRTUAL-5-1-CH-MIC-Headph... Regards.

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RELEVANCY SCORE 88.8

Sorry if I didn't post on the right section.

So basically I spilled liquid on my laptop keyboard and now it doesn't work anymore.
I turned it upside down for a while, I blow dried it and yeah at first it worked but after like... 2 minutes it stopped working forever! Guess the liquid short circuited the keyboard.

Should I just send my laptop in to some store and get it fixed?
Or should I remove the keys (which sounds really complicate and a delicate work)
Maybe I should uninstall the keyboard driver and re install in?

For more info I'm using a COMPAQ Presario v6000

***P.S: The weirdest thing is that when I open my laptop, it makes a loud beeping noise and then I kinda freezes on the startup screen (shows COMPAQ, and tells you to press ESC for config)
So I press ESC hoping it works and yeah it does. I press ESC again and windows starts up.
-> Does it mean that only the ESC button on my keyboard work?
Thanks!
 

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RELEVANCY SCORE 88.8

All the keys arnt working except for a, b and a few others... help! I turned the labtop to the side and wiped it down...

A:several keys not working after liquid spill on hp g6 laptop

Lilly20100225 wrote:All the keys arnt working except for a, b and a few others... help! I turned the labtop to the side and wiped it down...There's not anything you can do other than replace the internal keyboard OR use an external keyboard.  Hopefully, the keyboard was the only part that was damaged by the spill. If you want me to locate the part/price for you, please post your HP Product Number (P/N) so that I can be accurate.

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RELEVANCY SCORE 88.8

HELP!! I spilled some Mike's Hard Lemonade on my HP G6 keyboard last night. I immediately turned it on it's left side (in the direction of the spilled-on keys so as not to spread the mess) and dried it off with paper towels. Now, this morning, the F, G, and Backspace keys aren't working. Nothing happens when I press them. I don't feel any "stickiness" when I press the keys and everything seems to be dry now. I've watched some YouTube videos on how to REPLACE the keyboard but I'm wondering if I should take the keyboard off as is shown in the videos and just clean it or something. I'm afraid to take it apart and ruin it (it's only 6 months old!!) or make the warranty invalid but I don't know what else to do. Does anyone have a tip for me? Thanks

A:several keys not working after liquid spill on hp g6 laptop

Hey PhancyNancy,  I'm so sorry to hear you had a spill! It's always a terrible "stomach in your throat" feeling.  You may be able to take it apart and clean it without voiding the warranty. I'll need to know your full product number to know whether the keyboard on that particular model is considered "customer replaceable" (in other words, can you remove it and put it back on even just to clean it, without voiding the warranty). You can find your product number on the bottom. It could be abbreviated 'P/N'.  Hopefully it is only your keyboard that is affected. It's tough with spills because you can always see the effects that spills have on some components in the computer and they may not fail immediately, but could fail in the future. You did the right thing though by putting it on its side. Let me know your product number and I can give you lots more information on part numbers and replacement procedures if the keyboard is "customer replaceable".   

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RELEVANCY SCORE 77.2

I had a liquid  spill on my spectre   it no longer works    can I send in for repair?  Or trade it in   its really love the computer  It is probably  the board would it be possible  to repair  Josh

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RELEVANCY SCORE 75.2

Yesterday, I spill coffee on my laptop(Sony Vaio PCG-K13). Fortunately,everything works well EXCEPT
1)When I turn on the computer now,it makes this loud beeping noise before a screen comes up asking me to select Profile1. Didn't have this problem before the spill.

2)All the keys + touchpad mouse works fine EXCEPT the spacebar,which doesn't function at all. Currently,I using the on-screen keyboard to insert spaces.

Can anyone offer any suggestions for addressing one or both problems?

Thanks
 

A:Keyboard Liquid Spill Problem

ugh. ugly situation. At worst you may have shorted some component and ruined the motherboard (requires replacement). At best, it is a minor short and the keyboard may only require cleaning or replacement.
Cleaning will require dissassembly of the laptop and electronics cleaning solvent.
I do not recommend this for an average user. Laptops are very tricky to put back together. You would be better off getting a professional.

If the motherboard is ruined, you can buy a salvage model and use the hard drive, RAM, etc, that is in yours to make either the salvage model work, or use the salvage model for a motherboard part.
 

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RELEVANCY SCORE 74.4

A few days ago, my significant other accidentally knocked over a small cup of iced tea onto my laptop. I was quick to dry the device off, but the device turned off on its own (with the fan running for about 3-5 minutes while the screen was black). I then quickly took off the bottom shell and disconnected the battery. From that point on, I waited 2 days before trying to use the laptop again. When I reinstalled the battery, the battery "light" keeps blinking (as opposed to its usual solid state or its graduate fade that it does when it is in rest mode). I've disconnected it and reconnected it several times, tried to plug it in and unplug it, etc. Still, the system will not turn back on. Does this sound like a battery issue, or is this indicative of a bigger issue?

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RELEVANCY SCORE 73.6

I spilled a full 16 oz coffee on my keyboard - a direct hit. The only real issue is that two 3 keys no longer function. The 'w', 'q' , and Backspace do not work.  I am looking to ship it to have the keyboard replaced. Is this the best solution, or is there a way to try to troubleshoot this myself?  Thanks,

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RELEVANCY SCORE 54.8

HiSpilled tea on laptop now won't turn on it is less month old. What do I do?

A:Spill on laptop

Spills not covered by standard warranty. What model, please?

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RELEVANCY SCORE 54.8

Hi,
I spilled something on my laptop (Dell Inspiron 5160). At first it would only turn on for half a second now the computer turns on (green lights on and fan is on), but there is no display and no sound (such as a beep or the windows chime).

Help
 

A:Spill on laptop

Take it to a repair shop and let them give you a price estimate. The diagnosis work will probably be sth like $100-$200

Assuming that miracles don't happen.. At minimum you will need to have the motherboard replaced. In additon, keyboard, power supply, hard drive, battery, pretty much anything that could have been shorted out or corroded. You are probably looking at a repair cost of $500-$1000
 

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RELEVANCY SCORE 54.4

Earlier this morning dr.pepper spilled all over my laptop. AT first it was fine ( should have turned it off immediately) but then the screen went black and eventually the power went off. Since then I have taken everything out, dried all parts, and tried to turn it back on. The power is now on but the screen is completely black. I noticed when i took the keyboard apart there was a wire coming out from the screen thats not connected to anything. Not sure if thats a problem, but im just putting it out there. Please give solutions on how to fix it! Obviously if it can go on its not completely fried
 

A:Laptop and Dr.Pepper spill

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RELEVANCY SCORE 54.4

Yesterday I spilled about a cup of coffee with milk (no sugar) on my Pavilion DV6. The spill was directly on the keyboard. My laptop I'm guessing short circuited by itself too quickly for me to turn it off first. I'm not very good with hardware and whatnot so I'm not sure if my laptop short circuited but about two seconds after the spill the screen and all lights died so for now I'm assuming that was a short circuit.

I immediately removed the battery and tried my best to tilt my laptop in a way that would get as much of the excess liquid out as I could. After, I used a hair dryer's cold setting on the laptop for a few minutes.

I then (now I realize, stupidly) tried putting the battery back in and immediately pulled it out again upon hearing ominous soft popping noises from below the keyboard.

I left the laptop to dry with a fan overnight and took it apart this morning. I took off the back "ProtectSmart" cover, the keyboard, and the CD drive to clean under them with rubbing alcohol as best as I could.

After leaving it to dry for a few minute I tried putting the battery back in. This time I heard no noises and am unsure whether that's a good thing or a bad thing...when I plug in the charger the battery light flickers for a half second then dies out and after I pull the charger out the light comes back on for about two seconds then dies out. My laptop did not boot up so I tried the holding the power button down with the battery out tri... Read more

A:Coffee spill on laptop...

Likely not. If it's a newer model, you can try taking/sending it in for service.

Otherwise, I'd pull the HDD (to save your data), and buy a replacement.
 

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RELEVANCY SCORE 54.4

Sorry if this is in the wrong section, I wasn't sure what section to put it in.
I've just recently spilled water on my laptop keyboard. It wasn't a lot and I instantly got paper towels to help clear it up after I quickly turned the power off.
I made sure to keep cleaning with the towel and pressing on the keys gently to put more water out for it to be absorbed.
It's turned on fine, and so far I've not noticed any keyboard issues.
Will my laptop be fine, or should I do something else just to make sure?
The water mostly spilled on part of the speaker, the power button, and a few of the keys. There's no water anymore and everything feels dry, and like I said it was a small amount of water.
 

A:Laptop water spill

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RELEVANCY SCORE 54.4

Hello everyone, i have a laptop that sucked up some water through the bottom. Not sure how much got up in there, but now there is no power. No power with just battery or just AC. Push the power button and nothing happens. I removed the Ram Hard drive and battery and let sit for a few days and still nothing. Did the motherboard just fry or possibly the CPU? Its a HP Omnibook xe4600. Thank You.
 

A:Water Spill with Laptop

not even the bios came on. nothing. flatline. to me that says, fried mobo. that thing is dead mate. if i were you, i'd get a new mobo and see if the other parts are still working. and if you can't determine that, or do it easily, then ask a professional to test the processor and the graphics chip and other parts. if they still work, you can save some money and just get a new mobo hopefully. otherwise...you're kinda screwed.

by the way...if you can, try to avoid hp. they are seriously going down in terms of quality and warranty support. gateway, lenovo, acer, and a few other brands are now the way to go.

but that's a side note...yeah...get a new motherboard first. sorry about that...not exactly a very pleasant thing to have happen to you, let alone to have someone tell you what you feared most....i wish you the best.
 

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RELEVANCY SCORE 53.6

I accidentally spilled water on my laptop with Windows 7. Is it salvageable?
 

A:Windows 7 laptop - water spill

Turn it upside down, take out the battery, disconnect any peripherals and/or cables, and open it up.

Leave it this way for 48 hours.

After the 48 hours, plug in the charger cable and try to boot the machine up.
 

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RELEVANCY SCORE 53.6

Well,as I have decided not to kill myself, yet, here is what happened. I accidentally spilled hot chocolate milk on my laptop keyboard. Toshiba satellite A505 S6981

I didn't know at that time, one week ago,that I had to take the battery out..I just took the ac power off...instead I did it like 4 hours after, in the meantime I put the laptop on a side in order to let the most quantity of liquid outside the laptop.

Then I dissasembled and clean it with isopropilic alcohol, and let it dry open for several hours. After that I reassembled, it boots but sometimes said :battery disconected, a few minutes after, battery showed 100 percent full, and then battery disconected again.
So I turn it down, and try to boot...and never went on again. It shows two system icon lights (outside) the power light and the battery light, both on and white. But it wont boot.

When I disassembled it I looked for the cmos battery and I realized it is one of those soldered ones.....urggg

What I wanted to do was to change the cmos and see if it by doing that the pc boot again. I don't know. I am lost, and have no money to take it to a repair center.

What would you do? Should I consider it dead or do I have some hope?.......thanks
 

A:Laptop died after milk spill...please help...

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RELEVANCY SCORE 53.6

My grandson spilled a glass of milk on the keyboard of his laptop. I had him turn it upside down and remove the battery. He left it sitting this way for a couple weeks. That was about a month ago and so far, it seems to be working fine. I'm wondering if there is anything I should do to try to clean out any dried milk?

Thanks for any advice.

Peg
 

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RELEVANCY SCORE 53.2

Hi everyone, I think I'm out of luck here. Let me explain what happened in detail.

I have a laptop which model is pretty similar to the MSI GT80 Titan, except it's sold and built by CyberPower PC. And no, they aren't the problem. I was playing a game two days ago and I spilled Kool-aid over my keyboard. It mainly hit the leftmost side, so naturally I didn't really panic because I thought that the keyboard (because it's mechanical) wouldn't be able to get into the components. I kept playing after the spill but then I decided I should do something, so I wiped it off and took it apart.

I cleaned it all up, and nothing managed to get into the core components. I wait a day, boot, and the keyboard is a bit broken. I grab a blow dryer and I revive it apart from sticky keys. So, I use the straw method to fix them, but in the process I may have shorted out the red LED strip above the keyboard. No big deal, right? I guess not. Another day passes, today, and I notice the escape key is still sticky so I perform the straw method again. I dry it via blow dryer, take off the back cover, blow dry that for a while, and then proceed to unscrew the whole bottom cover to expose some of the keyboard to check for more damage. In the process I pull up near the battery, it moves up, but that's no surprise, because it sits on a metal frame that holds it up. So I inspect the keyboard, it looks fine, and I screw everything back together.

I press the power button a... Read more

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RELEVANCY SCORE 53.2

I spilled about half a cup of water on my laptop keyboard. Immediately unplugged, soaked up visible water with towel, propped laptop upside down to let the water drain out. At first, in my frantic state of mind, I thought I should leave the battery in to keep the fans running and blow evaporated moisture out. Read an article that said I should take out the battery, turned around, and saw that the screen had gone black. I took the battery out. I now have it propped upside-down with fans blowing on it from above and below.

I've read some articles, but they just tell me what to do right away. What I really want to know is, assuming I get it all dried out, what are the odds that the laptop will be okay? I mean, it's just water, not coffee or soda or anything.

UPDATE: Just checked the ingredients on another bottle of the same water. Purified water, calcium chloride, and sodium bicarbonate. Hopefully residual calcium chloride and sodium bicarbonate will not destroy my computer over time.

A:Chances of a Laptop Recovering from Water Spill?

I think the odds are pretty good. Just let it dry naturally for a few days.

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RELEVANCY SCORE 53.2

My wife spilled half a glass of water on the laptop Toshiba 7020ct.
she cleaned it up.

after this incident the keys are typing the wrong letters for eg. if i
type H i get G and some times two or more letters for the same key.

She says she has pressed the keys vigorously during the cleaning i was
wondering if she activated some key or compressed some key which is
causing the problem.

i cleaned the keys by removing the keys but it did not help

I noticed some thing else when i switch on the computer it gives me a
message saying update EC / KBC . Where can i find this and how do i
update

I can use external keyboard and mouse with out any problem.

I am a computer illiterate please help

thanks in advance

Manohar

email address

[email protected]
 

A:Water spill on laptop - keyboard problem

Go here and see if this will help ya out.

http://www.notebook.ee/forum.php?openID=385&dcurrent=2004-06-30+20:34:19

Good luck.
 

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RELEVANCY SCORE 52.4

i spilled a glass of wine on my dell xps. i seemed to have done all of the right steps by shutting it off, removing battery, cleaning keyboard externally but then i noticed some keys were still sticking so i took it apart, with manual carefully, and there was only a wee bit of spots on the keyboard internally so cleaned with alcohol. all seemed well but when i reassembled the monitor isn't working. i can hear that it is starting up and working properly but the monitor is black. i was very careful with the cables, i didn't remove them or anything...does anyone know what could be happening?

thanks.
 

A:Saved laptop from spill but after taking apart monitor not working?

The LCD requires two cables, one for power, and the other the display connector.

It is likely the display cable which is probably ribbbon style, has come out of the back of the LCD's circuit connector block.

Either that, or one of the inverter leads has been slightly pulled out of the connector block and isn't making proper contact.

My advice would be to strip the display surround off, and remove the plastic trim running across the top of the keyboard and then check all the connections and with it in pieces, run it up again.
 

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RELEVANCY SCORE 52.4

I have the Acer Aspire E15, and recently I spilled milk over the keyboard and some keys don't work, including the powerbutton, aka the only power button on the whole laptop, is there a way to turn it on without it, or atleast a quick way to fix it, or long way either is fine I just want to turn it on.

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RELEVANCY SCORE 52

I spill water on my laptop earlier it showes automatic repair preparing, and its restating again againwhat could be the problem can i do it myself or i need to go to shop?

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RELEVANCY SCORE 51.6

I wanted to "give back" and try and help someone else after getting so much good advice from this forum.

Last Saturday night I was working on my Acer 7750 laptop that I got back in April, I was on Facebook and just waiting for a pizza to be delivered, I had a full solo cup filled with Diet Coke and a good amount of ice sitting a bit further back from my laptop, but next to it, when suddenly I thought I heard a car door slam, and knowing that I have to put my dog away before I answer the door, I jumped up quickly and my hand hit the glass of diet coke, and suddenly before my eyes diet coke was flooding the center of my keyboard, I grabbed my laptop up quick, unplugged the adapter, and flung the pop off my laptop, grabbed paper towels and started blotting up the evil liquid. I got it as dry as I could and then shut the lid of the laptop, and placed the laptop on a chair since the pizza man was knocking on the door, neglecting to take out the battery. I was very upset figuring I just killed it, there was enough pop on the keys to believe it plus several years ago I had killed my hubby's laptop with the same substance and it immediately died.

As soon as I paid the pizza guy, I grabbed the laptop and I tried to type something and it was working fine. I STILL did not remove the battery, just shut it off!! I wrongly thought I was out of the woods so I happily ate pizza. About a half hour later I went back to my laptop and to my horror my keyboard was now typing gib... Read more

A:Solved: My Acer 7750 Laptop SURVIVED a Diet Coke Spill

If you ever do it again take the battery out and quickly swill the keyboard with a little distilled water to wash the sticky coke away, Clean distilled water will not usually harm electronics providing there is no power until it has completely dried out.

Sticky drinks will leave stuff behind when they dry out so it is better to swill them out with (even) clean rainwater if you haven't got distilled water
 

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RELEVANCY SCORE 51.2

The next frontier in liquid cooling -- laptops | ZDNet

A:Liquid cooled laptop

This will make it thick and the weight with it...interesting system cooling anyway, i'd love that!

Perhaps could they make neon blue color liquid tuned pipes & ventilation hatch with.

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RELEVANCY SCORE 50.4

I ran across this very informative article which should be helpful to those who have spilled liquid on a laptop.

http://www.baynews9.com/content/new...icles/bn9/2017/10/3/consumer_wise_how_to.html

I don't know how long it will remain posted at that site, so you might consider saving and printing it.

--------------------------------------------------------------
 

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RELEVANCY SCORE 50.4

I pray this is not "too little...too late"!!!

Last week my husband, me and my 4 year old daughter had to travel out of province for our daughters surgery. Before leaving, I had asked my employer if I could borrow his laptop so we could send emails/chat, etc from our hotel room while our daughter was recovering. He agreed and off we went!

One evening (last Tuesday, actually), I had taken the laptop down to the lobby of the hotel because the internet service was not working in the room. There was wireless available in the lobby and lounge. Because there were no available seats in the lobby, I went into the lounge and found a little table where I set up the laptop. I ordered a glass of wine....and the rest of the story is as you can imagine....

I spilled what I 'guesstimate' to be about 1/4 cup of rose wine on the top right corner of the laptop! I was horrified and after about 5 seconds of being frozen in time, I grabbed the laptop and turned it with the right corner on its side tilted down....I then set it on its end on the seat beside me while I ran in search of napkins. I dabbed at it and left it on its side.....then I raced back upstairs to the room where I left it turned upside down. I had no screwdrivers to open anything up nor did i have google to save me by offering me advise!!!! The business centre was closed and I had no way to find out what I should do!!! The next couple of days were a blur as my daughter was having her surgery - then it was tim... Read more

A:PLEASE HELP! Spilled liquid on boss's laptop!!!

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RELEVANCY SCORE 50.4

Hi. I recently split a drink over my HP ab254sa, its only 5 month old. I turned it off asap and stripped it and dried out everything the best I could, I left it for a whole week and used a hair dryer multiple times to get it bone dry.When I've rebuilt it I get the error "boot device not found (3f0)". Searching online it looks to be a very common fault, obviously not after being liquid damaged though. I thought since it will not be covered under warranty I may as well have a go myself, if it's totally screwed or in need of a motherboard then so be it.What is the best thing to try. One person said to get a windows 10 recovery disk and try to do a restore from that? Do you think I will need a new hdd or is it not reading the hdd for another reason?thanks.

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RELEVANCY SCORE 50.4

Hello.

I spilled a bit of vodka on my acer aspire keyboard, some of the keys stopped working few minutes later.
During the next 4 days most of the keys kept working but then all of them stopped working.
This was 2 weeks ago, what can I possibly do?

thanks in advance.
 

A:Laptop keyboard died due to a liquid

At the very least you are probably going to need a new keypad/board. You're lucky if that's as far as the damage goes (it didn't get down into the system board and components). I think you have to take it to a reliable laptop service tech if you know one or can find one.
 

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RELEVANCY SCORE 50.4

The screen is always white when the computer is off.  If the computer is on, it works fine.  This happened after liquid was spilled into the laptop.  Everything else seems to be working (I did replace the keyboard).  Does anyone know how to diagnose this problem and how to fix it?  The only way to turn it off is to remove the power and battery.

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RELEVANCY SCORE 50.4

I was cleaning my laptop today, a gentle cleaner, no alcohol, bleach, ammonia or any harsh chemicals, and though I didn't spray directly onto the screen, I managed to get some of the cleaner underneath the screen. It's not too bad, and doesn't seem to be affecting my laptop in any way, it's just a bit of an eyesore, especially against light backdrops. Is there any way I can safely fix this? Or will it dry and resolve itself on it's own?

Model: Gateway NE56R12u 15.6-Inch

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Pentium(R) CPU B950 @ 2.10GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 3932 Mb
Graphics Card: Intel(R) HD Graphics, 1838 Mb
Hard Drives: C: 447 GB (121 GB Free);
Motherboard: Gateway, EG50_HC_HR
Antivirus: Windows Defender, Enabled and Updated


 

A:Liquid stain in laptop screen

It could simply still be wet, and will disappear when it's dry, or depending on what was in the water it may leave a residue behind. Give a few days to dry out and see what happens. Otherwise, you may need to open the case up and clean it.
 

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RELEVANCY SCORE 50.4

My wife spilled some liquid on top of my laptop. It immediately turned off. We let it dry overnight and prayed it will work but this morning pushed the power button, it would power up but nothing on the screen and no HD spinning. Should we continue to see if things work better with more "drying". Please help....
 

A:Spilled liquid on a dell laptop

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RELEVANCY SCORE 50

I'm posting this so that if other HP customers have the same experience HP will realize that there is an issue they need to address overall. Woke up and my laptop wouldn't turn on. HP 15 G071NR notebook. I picked up laptop to make sure that charger plugged in all the way and clear liquid was all over my glass table UNDER lap top. No liquid on top and no one here but me so ABSOLUTELY POSITIVE NO SPILL. I don't know exactly what leaked out of what part of the laptop but I expect to be compensated. Real coincidence that I'm not the only one this happened to. And the Support Team is acting very dismissive to what I've explained happened already. I'm truly upset and want to be compensated. I don't trust their technical department to be honest or attempt to even be accountable for damage once they have my laptop in their possession.

A:Liquid found under my laptop this morning and it wouldn't co...

@Marcie2?
 
Thank you for posting on the HP Support Forums. I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicaly post ( serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.If you have already resolved your matters, please disregard this message. Thank you Duane_D

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RELEVANCY SCORE 50

Hey, I accidentally stepped on my laptop earlier (long story) and when I turned it back on, I see that I clearly broke some of the LCD units (or whatever they're called) in the monitor. Everything else seems to be working fine, but I have an opaque black "smudge" on the bottom/center of my screen. I know that these can usually be fixed relatively easily with a screen replacement etc. BUT I need to keep this machine in my possession, in working order for the next week. I have to take the New York bar exam on it and it has been registered with the exam people who don't have much of a sense of humor about random things like this happening. So anyway, here are my questions:

1. If I can get my hands on a laptop screen tomorrow morning, and assuming that I can find someone capable of fixing it (and willing to do a rush job), how long does it take to replace a laptop screen? A couple of hours? A couple of days?

2. Assuming that I *can't* make this happen between now and Friday, do I run any risk of this getting worse in the next week? The absolute worst case scenario for me is that I rely on this computer and then it craps out at the last second. When an LCD breaks, is there a risk of it "spreading" or the monitor completely failing or something? I need this machine to take the most important test of my life next week, and if I have to do it while working around a smudge, I can do it, but I don't want to be surprised by a completely blank or... Read more

A:Broken Liquid Crystal on Laptop Monitor

Yes, it can get worse - that's why its called Liquid Crystal - it will get air bubbles, turn rainbow shades, get all wonky - yes yes yes.

As for the fix, normally it would take an hour of your time if you know what you're doing, and depending on the model. In most, it takes these 4 steps...

1 - Pry off the plate at the top of the keyboard (usually where the power button is). This should also remove the hinge covers, exposing the bolts that hold the screen to the bottom.

2 - Unplug the monitor from the base - this may also involve removing the keyboard, if the cable runs under it.

3 - Unbolt the hinge bolts.

4 - Reverse this order to put the new screen on.

A-N
 

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RELEVANCY SCORE 50

Hello everyone sorry if this is posted in the wrong forum. I'm a newbie.

I spilled a little bit of milk on the keyboard of my laptop. This actually happened a few months ago, but I really need that computer up and running if possible so that my son can use it for his school work. Most of the buttons are functional but it's virtually impossible to use it with there being about 10 to 15 buttons inoperable as we are unable to spell out certain words...actually a lot of words. Other than that it runs just fine. It turns on, doesn't make any noise, and I was able to transfer files from the computer to my flash drive. My question is can it be repaired or should I just let it go? ( **fingers crossed**) Thank you all in advance
 

A:Solved: Liquid spilled on laptop keyboard...Please help

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RELEVANCY SCORE 50

I've used CD lens cleaner (wet and dry system) with less than a drop of lens cleaning liquid (bought in 2000) in one brush in acer laptop multi-writer because it had some problem with disk reading and writing. Is it possible for the liquid to reach the other components when the disk is spinning (within the DVD writer and outside its casing to other laptop components, such as speakers, graphics card, etc.)? If it reaches, will it impose any problem? After doing that my laptop speakers are behaving somewhat unnatural, though it is not a major problem. Also external speakers are doing the same thing. I don't know whether the problem occurring is for this reason, but I would like to know whether anything can get out from the laptop multi-writer casing. Thank you.
 

A:CD lens Cleaner with Liquid in Laptop DVD Writer

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RELEVANCY SCORE 48.8

Hi, I managed to spill some wine over my personal laptop the other night.... and now cannot get past the black screen which appears when I try to start it up. It's that Windows Error Failure screen, which gives 3 options for starting in Safe Mode and the other option to start normally. The problem is that the poxy enter button is not working so I cannot choose any option.

Any ideas how I can get past this obstacle??

Many Thanks

Daniel

A:Unable to proceed from Black Screen after Liquid Spillage in Laptop

Have you tried connecting a second keyboard via USB?

Also, are you able to access the BIOS (see your system manual for steps to access your BIOS)? Can you boot from a CD/DVD to attempt repairs that way? Obviously, you will still need a return key to actually do the repairs, but it would be helpful to know which keys are damaged.

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RELEVANCY SCORE 46.4

hello i am going to purchase a watercooling system and i was wondering if i could put ice cubes in my resivor to make the liquid ice cold and since the ice would float it wouldnt there wouldnt be a problem with the ice cloging the out take tube at the bottom. i was just wondering if this has ever been done before also would this cause condensation since the ice would make the liquid well below room temp?
 

A:liquid cooling with ice and liquid?

well, in theory it should work but you'd have to keep adding ice cubes in order to maintain cooling. since you are constantly adding ice you also have to continually drain your coolant level. you'd also have the problem of having to keep adding antifreeze or whatever additive you're using to fight molding and whatnot. simply put it would become a troublesome, very expensive, and high maintenance operation. you'd be doing as much work as cooling with dry ice without the benefits. great idea though.

a suggestion along the same lines would be to route your radiator inside a small refrigerator or freezer. a bit expensive also but at least its self-supporting.
 

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RELEVANCY SCORE 40.4
Q: Spill

I had a customer spill a drink on my laptop yesterday. It seems like it still works, but some keyboard buttons don't work. Where can I take it? What can I do to replace anything that needs replacing?

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RELEVANCY SCORE 40

I'm kind of embarressed to ask this, but yesterday I spilled some chocolatesauce on my touchpad. Panicing, I held it upside down a bit while wipeing it off and used a toothpick to get the residu from between the buttons at the bottom of the touchpad. it wasn't that bad of a spill and it was only the right key, but since then nothing really happened, except that my right key doesn't 'click' as good anymore. but since it's this like a day and nothing happened, should I still worry that it might somehow affect my computer? I'm asking because I'm a bit paranoid so any news that would calm me down is appreciated
 

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RELEVANCY SCORE 40

To make a long story short...I spilled a cup of coffee on my dresser were my laptop sits. It went underneath and a tiny bit on the keyboard. I cleaned it off the best I could and continued using my pc. After about half an hour it just shut off, when i finally got it to reboot and try to put my password in, sometimes it logs 2-4 of the same letters even though I only press the button once. Other times it tried logging in while I'm still typing. Any suggestions on what I could do to try and fix this? ...Hairdry it, take it apart? My friend said I should clean the keyboard by disassembling the laptop but I'm not quite sure how to do that...any advice would be greatly appreciated.

Thanks in advance
 

A:Coffee spill

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RELEVANCY SCORE 40

Ok.. today has been one of my worst days.. (Skip this long first paragraph if u wanna just go on to my question)

This morning I spilled water on my keyboard... which went psycho, but became ok after i opened it up and blow dried and nature dried it for hours. Right about the time my keyboard got to work again, I spilled my water on my computer. My pc case has fan on top for better airflow, meaning it has a vent there.. and i happened to spill water there.
Being a dumb person I am, I just went to sleep thinking water will dry itself (computer was off at the time of water spill) instead of cleaning inside. About 4 hours later.. i woke up and turned on the computer. It booted fine.. but when Windows screen came up, I saw weird marks on the screen all over. I quickly turned off the computer and opened it up. I felt my way around and felt that... my graphic card had little bit of water on top of it. (Leadtek 7900GT). I quickly used paper towl to dry it and blow dried it with a cool air. I inserted it back in and booted computer again. Everything ran fine. Having being shocked, I constantly monitored temperatures using CPUFAN and graphic card driver... things seemed fine... until i got the BSOD saying something wrong with win32k.sys

After the BSOD, every time my comp boots, it beeps and doesnt start. I drove to Fry's immediately (which is at least 40 min away) to buy a new graphic card..but it was closed (I arrived at 9:50).

Now I just got back and am thinking about... Read more

A:Water Spill!! help me

Quick Update, I just changed RAM and computer boots. I guess it was the RAM. I just hope it doesn't crush on me with BSOD anytime soon
 

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RELEVANCY SCORE 40

hey!!
I recently spilled a little water on the back of my laptop (Acer aspire 5755) absent-mindedly......
I removed the battery immediately and kept it upside-down for 2 days and it worked.
does the water-spill actually affect the performance of laptop???
thanks
 

A:Water spill

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RELEVANCY SCORE 40

To make a long story short...I spilled a cup of coffee on my dresser were my laptop sits. It went underneath and a tiny bit on the keyboard. I cleaned it off the best I could and continued using my pc. After about half an hour it just shut off, when i finally got it to reboot and try to put my password in, sometimes it logs 2-4 of the same letters even though I only press the button once. Other times it tried logging in while I'm still typing. Any suggestions on what I could do to try and fix this? ...Hairdry it, take it apart? My friend said I should clean the keyboard by disassembling the laptop but I'm not quite sure how to do that...any advice would be greatly appreciated.

Thanks in advance
 

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