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BSOD this while trying to copy files over a network. DMP file attached

Q: BSOD this while trying to copy files over a network. DMP file attached

Could someone analyze this dmp file and let me know what is causing this issue? Thank you.

Preferred Solution: BSOD this while trying to copy files over a network. DMP file attached

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

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A: BSOD this while trying to copy files over a network. DMP file attached

STOP 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_092410-25693-01[1].zip\092410-25693-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c1a000 PsLoadedModuleList = 0xfffff800`02e57e50
Debug session time: Fri Sep 24 09:26:00.528 2010 (GMT-4)
System Uptime: 0 days 16:49:26.448
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000047, fffff80002cb9034, fffff88008a56670, fffff88008a56710}
Unable to load image \SystemRoot\System32\gdihook5.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for gdihook5.dll
*** ERROR: Module load completed but symbols could not be loaded for gdihook5.dll
Probably caused by : gdihook5.dll ( gdihook5_fffff96000bb0000+34f2 )
Followup: MachineOwner
4: kd> !analyze -v
* *
* Bugcheck Analysis *
* *
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
Arg1: ffffffffc0000047, The exception code that was not handled
Arg2: fffff80002cb9034, The address that the exception occurred at
Arg3: fffff88008a56670, Exception Record Address
Arg4: fffff88008a56710, Context Record Address
Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc0000047 - An attempt was made to release a semaphore such that its maximum count would have been exceeded.
fffff800`02cb9034 488b8424b8010000 mov rax,qword ptr [rsp+1B8h]
EXCEPTION_RECORD: fffff88008a56670 -- (.exr 0xfffff88008a56670)
ExceptionAddress: fffff80002cb9034 (nt!RtlRaiseStatus+0x0000000000000018)
ExceptionCode: c0000047
ExceptionFlags: 00000001
NumberParameters: 0
CONTEXT: fffff88008a56710 -- (.cxr 0xfffff88008a56710)
rax=0000000000000000 rbx=00000000c0000047 rcx=fffff88008a56710
rdx=0000000000000000 rsi=fffffa80084fb060 rdi=0000000000000001
rip=fffff80002cb9034 rsp=fffff88008a56650 rbp=0000000000000080
r8=0000000000000000 r9=0000000000000801 r10=0000000000000000
r11=000000000000028a r12=0000000000000001 r13=fffff880009b2180
r14=0000000000000000 r15=fffff880030fe040
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000286
fffff800`02cb9034 488b8424b8010000 mov rax,qword ptr [rsp+1B8h] ss:0018:fffff880`08a56808=fffff80002cb9034
Resetting default scope
PROCESS_NAME: client32.exe
ERROR_CODE: (NTSTATUS) 0xc0000047 - An attempt was made to release a semaphore such that its maximum count would have been exceeded.
LAST_CONTROL_TRANSFER: from fffff80002ce5112 to fffff80002cb9034
fffff880`08a56650 fffff800`02ce5112 : fffffa80`00000000 fffffa80`073bb760 00000000`00000000 00000000`00000000 : nt!RtlRaiseStatus+0x18
fffff880`08a56bf0 fffff960`00bb34f2 : fffff900`c06d7d00 00000000`00000000 00000000`00686744 fffffa80`00000201 : nt! ?? ::FNODOBFM::`string'+0xf5fc
fffff880`08a56c70 fffff900`c06d7d00 : 00000000`00000000 00000000`00686744 fffffa80`00000201 fffff880`08a56cf0 : gdihook5_fffff96000bb0000+0x34f2
fffff880`08a56c78 00000000`00000000 : 00000000`00686744 fffffa80`00000201 fffff880`08a56cf0 fffffa80`0741a274 : 0xfffff900`c06d7d00

fffff960`00bb34f2 ?? ???
SYMBOL_NAME: gdihook5_fffff96000bb0000+34f2
MODULE_NAME: gdihook5_fffff96000bb0000
IMAGE_NAME: gdihook5.dll
STACK_COMMAND: .cxr 0xfffff88008a56710 ; kb
FAILURE_BUCKET_ID: X64_0x7E_gdihook5_fffff96000bb0000+34f2
BUCKET_ID: X64_0x7E_gdihook5_fffff96000bb0000+34f2
Followup: MachineOwner
4: kd> lmtsmn
start end module name
fffff880`03e97000 fffff880`03ed5000 1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f0b000 fffff880`00f62000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`03ee2000 fffff880`03f6c000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04c42000 fffff880`04c58000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`01081000 fffff880`0108c000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`0428b000 fffff880`04293000 ASACPI ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C)
fffff880`09de8000 fffff880`09df3000 asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00e2a000 fffff880`00e33000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01057000 fffff880`01081000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff960`00950000 fffff960`009b1000 ATMFD ATMFD.DLL Thu May 27 00:11:31 2010 (4BFDF0F3)
fffff880`00fd3000 fffff880`00fdf000 BATTC BATTC.SYS Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`019bc000 fffff880`019c3000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04000000 fffff880`04011000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`04995000 fffff880`049b3000 bowser bowser.sys Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00740000 fffff960`00767000 cdd cdd.dll Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`018e9000 fffff880`01913000 cdrom cdrom.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01883000 fffff880`018b3000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d36000 fffff880`00d94000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff960`00c60000 fffff960`00c79000 clhook4 clhook4.dll Tue Jun 02 05:31:50 2009 (4A24F186)
fffff880`0114a000 fffff880`011bd000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00fca000 fffff880`00fd3000 compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`04c1e000 fffff880`04c2e000 CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0769d000 fffff880`076ab000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04152000 fffff880`041d5000 csc csc.sys Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`041d5000 fffff880`041f3000 dfsc dfsc.sys Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`04143000 fffff880`04152000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0186d000 fffff880`01883000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`07669000 fffff880`0768b000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`076b7000 fffff880`076c0000 dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`076ab000 fffff880`076b7000 dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`076c0000 fffff880`076d3000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`07691000 fffff880`0769d000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04293000 fffff880`04387000 dxgkrnl dxgkrnl.sys Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04387000 fffff880`043cd000 dxgmms1 dxgmms1.sys Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`040a8000 fffff880`0411e000 eeCtrl64 eeCtrl64.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`09c5a000 fffff880`09c7a000 ENG64 ENG64.SYS Thu Jul 01 14:11:13 2010 (4C2CDA41)
fffff880`0411e000 fffff880`04143000 EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`02c09000 fffff880`02dc3000 EX64 EX64.SYS Thu Jul 01 14:19:15 2010 (4C2CDC23)
fffff880`010d8000 fffff880`010ec000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0108c000 fffff880`010d8000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01211000 fffff880`0121b000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01833000 fffff880`0186d000 fvevol fvevol.sys Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0148b000 fffff880`014d5000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`04c2e000 fffff880`04c42000 gdihook5 gdihook5.sys Tue Jun 02 05:31:48 2009 (4A24F184)
fffff960`00bb0000 fffff960`00bca000 gdihook5_fffff96000bb0000 gdihook5.dll Tue Jun 02 05:31:48 2009 (4A24F184)
fffff800`031f6000 fffff800`0323f000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04267000 fffff880`0428b000 HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`07705000 fffff880`07710000 HidBatt HidBatt.sys Mon Jul 13 19:31:06 2009 (4A5BC3BA)
fffff880`076e1000 fffff880`076fa000 HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`076fa000 fffff880`07702080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`076d3000 fffff880`076e1000 hidusb hidusb.sys Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`04600000 fffff880`046c8000 HTTP HTTP.sys Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`015f5000 fffff880`015fe000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`043da000 fffff880`043f8000 i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`04037000 fffff880`0404d000 intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`03fef000 fffff880`03ffe000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00bb9000 fffff800`00bc3000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04d4f000 fffff880`04d92000 ks ks.sys Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`013df000 fffff880`013f9000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01460000 fffff880`0148b000 ksecpkg ksecpkg.sys Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`0768b000 fffff880`07690200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`04968000 fffff880`0497d000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`04924000 fffff880`04947000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cde000 fffff880`00d22000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`0772b000 fffff880`07739000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04d18000 fffff880`04d27000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`07710000 fffff880`0771d000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00e10000 fffff880`00e2a000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`049b3000 fffff880`049cb000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`049cb000 fffff880`049f8000 mrxsmb mrxsmb.sys Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`07763000 fffff880`077b1000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`077b1000 fffff880`077d4000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`0121b000 fffff880`01226000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f6b000 fffff880`00f75000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`010ec000 fffff880`0114a000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03e8c000 fffff880`03e97000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`015e3000 fffff880`015f5000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`014f1000 fffff880`015e3000 ndis ndis.sys Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04c7c000 fffff880`04c88000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`04c88000 fffff880`04cb7000 ndiswan ndiswan.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04c00000 fffff880`04c15000 NDProxy NDProxy.SYS Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03fe0000 fffff880`03fef000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03f6c000 fffff880`03fb1000 netbt netbt.sys Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01400000 fffff880`01460000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01226000 fffff880`01237000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03e80000 fffff880`03e8c000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff880`061f2000 fffff880`061fe000 nskbfltr nskbfltr.sys Fri Jul 06 08:07:34 2007 (468E3086)
fffff800`02c1a000 fffff800`031f6000 nt ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0123c000 fffff880`013df000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02c00000 fffff880`02c09000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`061f0000 fffff880`061f1180 nvBridge nvBridge.kmd Thu Sep 02 00:27:39 2010 (4C7F27BB)
fffff880`05605000 fffff880`061ef500 nvlddmkm nvlddmkm.sys Thu Sep 02 00:31:44 2010 (4C7F28B0)
fffff880`03fba000 fffff880`03fe0000 pacer pacer.sys Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00fb5000 fffff880`00fca000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f75000 fffff880`00fa8000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00ff4000 fffff880`00ffb000 pciide pciide.sys Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00e00000 fffff880`00e10000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`019c3000 fffff880`019cc000 pcisys pcisys.sys Tue Jun 02 05:31:48 2009 (4A24F184)
fffff880`01200000 fffff880`01211000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0920e000 fffff880`092b4000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`0771d000 fffff880`0772b000 point64k point64k.sys Tue Nov 03 21:55:38 2009 (4AF0ED2A)
fffff880`0762c000 fffff880`07669000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d22000 fffff880`00d36000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04c58000 fffff880`04c7c000 rasl2tp rasl2tp.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04cb7000 fffff880`04cd2000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04cd2000 fffff880`04cf3000 raspptp raspptp.sys Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04cf3000 fffff880`04d0d000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03e2f000 fffff880`03e80000 rdbss rdbss.sys Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`04d0d000 fffff880`04d18000 rdpbus rdpbus.sys Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`01810000 fffff880`01819000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`09cf7000 fffff880`09d25000 rdpdr rdpdr.sys Mon Jul 13 20:18:02 2009 (4A5BCEBA)
fffff880`01819000 fffff880`01822000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01822000 fffff880`0182b000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`09d3f000 fffff880`09d77000 RDPWD RDPWD.SYS Mon Jul 13 20:16:47 2009 (4A5BCE6F)
fffff880`011bd000 fffff880`011f7000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0497d000 fffff880`04995000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0404d000 fffff880`0409e000 Rt64win7 Rt64win7.sys Tue Jan 12 01:37:27 2010 (4B4C18A7)
fffff880`07403000 fffff880`0762bf80 RTKVHD64 RTKVHD64.sys Mon Feb 22 04:26:08 2010 (4B824DB0)
fffff880`092b4000 fffff880`092bf000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`077d4000 fffff880`077fa000 Sentinel64 Sentinel64.sys Mon Jun 02 02:14:55 2008 (48438FDF)
fffff880`07739000 fffff880`07745b80 SNTUSB64 SNTUSB64.SYS Wed Aug 05 23:09:04 2009 (4A7A4950)
fffff880`014e5000 fffff880`014ed000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`01913000 fffff880`01988000 SRTSP64 SRTSP64.SYS Thu Mar 04 22:21:57 2010 (4B9078D5)
fffff880`019a8000 fffff880`019bc000 SRTSPX64 SRTSPX64.SYS Thu Mar 04 22:22:14 2010 (4B9078E6)
fffff880`09366000 fffff880`093fc000 srv srv.sys Mon Jun 21 23:21:11 2010 (4C202C27)
fffff880`092fe000 fffff880`09366000 srv2 srv2.sys Mon Jun 21 23:20:47 2010 (4C202C0F)
fffff880`092bf000 fffff880`092ec000 srvnet srvnet.sys Mon Jun 21 23:20:32 2010 (4C202C00)
fffff880`048ef000 fffff880`048ffd00 STREAM STREAM.SYS Mon Jul 13 20:06:18 2009 (4A5BCBFA)
fffff880`04d4d000 fffff880`04d4e480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`02dc5000 fffff880`02dfb000 SYMEVENT64x86 SYMEVENT64x86.SYS Wed Jun 24 16:19:12 2009 (4A428A40)
fffff880`01603000 fffff880`01800000 tcpip tcpip.sys Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`092ec000 fffff880`092fe000 tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`00df0000 fffff880`00dfd000 TDI TDI.SYS Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`09d25000 fffff880`09d30000 tdtcp tdtcp.sys Mon Jul 13 20:16:32 2009 (4A5BCE60)
fffff880`00e33000 fffff880`00e51000 tdx tdx.sys Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`04d27000 fffff880`04d4d000 teefer2 teefer2.sys Mon Dec 28 14:42:21 2009 (4B390A1D)
fffff880`03e1b000 fffff880`03e2f000 termdd termdd.sys Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`005a0000 fffff960`005aa000 TSDDD TSDDD.dll unavailable (00000000)
fffff880`09d30000 fffff880`09d3f000 tssecsrv tssecsrv.sys Mon Jul 13 20:16:41 2009 (4A5BCE69)
fffff880`04011000 fffff880`04037000 tunnel tunnel.sys Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`04d92000 fffff880`04da4000 umbus umbus.sys Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`04909000 fffff880`04923c00 usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`07746000 fffff880`07763000 usbccgp usbccgp.sys Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`07703000 fffff880`07704f00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04256000 fffff880`04267000 usbehci usbehci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04da4000 fffff880`04dfe000 usbhub usbhub.sys Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04200000 fffff880`04256000 USBPORT USBPORT.SYS Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`043cd000 fffff880`043da000 usbuhci usbuhci.sys Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00fa8000 fffff880`00fb5000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`019cc000 fffff880`019da000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`019da000 fffff880`019ff000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`014d5000 fffff880`014e5000 vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00fdf000 fffff880`00ff4000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00d94000 fffff880`00df0000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01000000 fffff880`0104c000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`046e0000 fffff880`048ef000 VX6000Xp VX6000Xp.sys Tue Oct 06 22:09:25 2009 (4ACBF855)
fffff880`04900000 fffff880`04908300 VX6KCamd VX6KCamd.sys Tue Oct 06 21:52:44 2009 (4ACBF46C)
fffff880`03e00000 fffff880`03e1b000 wanarp wanarp.sys Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01800000 fffff880`01810000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e58000 fffff880`00efc000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00efc000 fffff880`00f0b000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03fb1000 fffff880`03fba000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00020000 fffff960`0032f000 win32k win32k.sys Sat Jun 19 00:31:59 2010 (4C1C483F)
fffff880`0409e000 fffff880`040a7000 wmiacpi wmiacpi.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f62000 fffff880`00f6b000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00cc0000 fffff880`00cd3000 wpsdrvnt wpsdrvnt.sys Fri Apr 16 23:43:37 2010 (4BC92E69)
fffff880`09c00000 fffff880`09c3a000 WpsHelper WpsHelper.sys Tue Jun 01 17:38:19 2010 (4C057DCB)
fffff880`04947000 fffff880`04968000 WudfPf WudfPf.sys Mon Jul 13 20:05:37 2009 (4A5BCBD1)
Unloaded modules:
fffff880`09c3a000 fffff880`09c5a000 ENG64.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`02c09000 fffff880`02dc3000 EX64.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`01988000 fffff880`019a8000 ENG64.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`02c0b000 fffff880`02dc5000 EX64.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`09cbd000 fffff880`09cf7000 WpsHelper.sy
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`09d77000 fffff880`09de8000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`018b3000 fffff880`018c1000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`018c1000 fffff880`018cd000 dump_ataport
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`018cd000 fffff880`018d6000 dump_atapi.s
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`018d6000 fffff880`018e9000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
Probable cause Net Support Manager driver

Suggested Solution
Uninstall Net Support Manager or update driver shown above. For test purposes it will be better to uninstall Support Manager.
If overclocking restore normal settings

SFC /scannow
System Files - SFC Command
Scan with your Anti Virus

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
To remove any left over driver remnants, especially from graphics cards, use driver sweeper

After performing all of the above, post back with any new BSOD reports, or indicate that the attempted repairs were successful.
If any links do not work, if clicked, please copy and paste to browser address bar.
Remember that several attempts may be required before we can solve your BSOD problem. These reports are not definitive but merely point the way to a solution.

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Windows 7 came installed on system
system about 7 years old
AMD Phenom II X4 820 processor 2.80GHz
Nvidia Geforce 9100
motherboard: pegatron m2n7b-la
power supply: liteon 300w
HP Pavilion AY748AA-ABA p6320y

Any help is much appreciated and thanks jcgriff2 for BSOD posting instructions

A:BSOD 0x000003b ran BSOD File Collection app + perfmon (attached zip files)


All of the attached DMP files are of the SYSTEM_SERVICE_EXCEPTION (3b)bug check.

This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

BugCheck 3B, {c0000005, fffff8000324b1a4, fffff88009790f30, 0}


1: kd> ln fffff8000324b1a4
(fffff800`0324b190) nt!MiUnmapLockedPagesInUserSpace+0x14 | (fffff800`0324b4f0) nt!KeUnInitializeUmsThread
The exception occurred in nt!MiUnmapLockedPagesInUserSpace+0x14. This is an API that maps a buffer into the dynamic address range.



-- PROCESS_NAME: nvstreamsvc.ex

Uninstall/disable nVidia Streaming Kernel service ASAP!

2. Uninstall Spyhunter ASAP from Enigma Software as it's likely causing conflicts with Malwarebytes.

3. Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

4. sptd.sys is listed and loaded in your modules list; SCSI Pass Through Direct Host - Daemon Tools (known BSOD issues with Win 7 and 8). Plea... Read more

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Hi there,

I left my desktop powered off for a few days when I left for my vacation.

When I came back and turned it on, it started giving me BSOD's every 10-20 minutes of operation (says something about an mup.sys file) which causes a restart.

I've spent 2 days trying to find the cause, and I couldn't. But it seems that booting into Windows while the network adapter is disabled solves the issue (I can use the network adapter just fine under safe mode though). I've updated the adapter's driver through Windows update, but it's still causing issues.

I've attached the mini dump file since I wasn't able to make sense of its data. Will you please help me analyze it?

Your help is so much appreciated

A:Vista: Network adapter causing BSOD (dump file attached)

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I'm having this weird problem on my laptop computer ever since I installed SP1. I have already created a topic for this on MS forum but no one answered. So here's the problem:
I'm having some weired problems ever since I installed SP1 on my Win7 x64 machine.
I get a BSOD(0x0000007F - UNEXPECTED_KERNEL_MODE_TRAP) every time I try to copy files from my desktop PC via direct wired network.
I tested my memory and HDD and everything is OK. This is not the first problem I have after installing SP1.
also had some "Audio Service not running" errors and a built in SHIFT + Right Click cmd option corruption, not to mention the extra 3-4 minutes SP1 added to boot time on both, my desktop PC and laptop.
This is happening once or twice and then I can copy files without a problem. If I restart the PC the problem reappears, once or twice and I again can copy files without a problem.
Here is a picture of the blue screen: http://img825.imageshack.us/img825/7187/image063p.jpg
Also, when I restart the PC after the blue screen, in Event Viewer I get the following errors:
Event 43029, atikmdag Display not active
Event 52236, atikmdag CPLIB::General - Invalid Parameter
and somethimes this:
Event 7026, Service Control Manager
The following boot-start or system-start driver(s) failde to load:

Since 2 of those errors are related to my video card I will reinstall the video driver(I didn't think of it before LOL)
I have uploaded the last 4 dump fi... Read more

A:BSOD when trying to copy files via direct wired network

Please remove Norton. You may reinstall Norton again until we are done troubleshooting - however I do not recommend doing so. Use this removal tool to remove Norton: Norton Removal Tool

Use Avast or MSE with Windows Firewall in it's place.

Remove Daemon Tools/Alcohol 120%. They use a file sptd.sys, which is notorious of causing BSOD with Windows 7. Use this SPTD uninstaller when done: DuplexSecure - Downloads
Select Uninstall; do not select reinstall

Use MagicDisc as an alternative: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

Uninstall ALL Adobe Software and then reinstall the latest version

adfs.SYS Fri Jun 27 08:52:37 2008
Update your Modem Driver - here

agrsm64.sys Tue Apr 07 09:31:06 2009
Update your ATI Graphics Driver - here

atikmdag.sys Wed Aug 05 04:21:31 2009
Update your SafeBoot Security

SbAlg.sys Tue Apr 24 22:37:52 2007
Update your Ethernet Driver - here

yk62x64.sys Tue Jun 16 04:49:34 2009
Uninstall TuneUp Utilites. Windows 7 DOES NOT NEED Tuning Up to improve speed. In fact, it will DECREASE your performance.

TuneUpUtilitiesDriver64.sys Thu Sep 17 23:54:52 2009
Uninstall Tages Software as they are a known cause of BSOD with Windows 7.

atksgt.sys Mon May 18 01:36:34 2009
lirsgt.sys Mon May 18 01:06:57 2009

* ... Read more

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Dear friends,
Machine spec is:
Asus Rampage IV
16Gb Kinston HyperX
SH103s3 120GB SSD
Barracuda 2Tb

When I ONLY play game OR ONLY copy files, everything is OK.
But, when I try to force machine to copy AND play game in the same time, system crash.
Please help if You can, here is dmp file too.
Thank You in advance.
There is a 2 minidump files, one i tried with Skyrim, other With Fallout.

A:BSOD ONLY when copy files over network AND play 3D game

Related to AiChargerPlus.sys ASUS Charger driver from ASUSTek Computer Inc. Yours is from 2010. I would update or remove it.

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I am getting pop ups when i use explorer that norton360 isn't finding. Norton's jumpstart service told me its a browser hijacker, but they couldn't get rid of it. At teh bottom is the log, and above the log I have identified the items in the log hijack this says are a problem but I don't know what to do about it. I also don't know if there are more issues than that site found. The time.exe file is something the norton guys tried to remove and couldn't.
i use a dell dimension 4700 computer with dsl. Interestingly these pop ups showed up way worse after i installed 360??? thanks for your help. I am definitely an amateur!

O4 - HKCU\..\Run: [ante bags] C:\DOCUME~1\DONNAM~1\APPLIC~1\CLOCKB~1\Mfcd Time.exe Nasty (2.09 / 5.00)

O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/53/install/gtdownls.cab
Check if you know this site and fix it if you do not. Unknown ActiveX-Objects, or ActiveX-Objects from unknown sites should always be fixed. If the name of the ActiveX-Object or the URL contains the words 'dialer', 'casino', 'free plugin' etc, it should be fixed!
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
Neutral Check if you know this site and fix it if you do not. Unknown ActiveX-Objects, or ActiveX-Objects from unknown sites should always be fixed. If the name of the ActiveX-Object or the URL contains the words 'dialer', 'casino', ... Read more

A:pop ups/bad files/log file attached

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I recently built a new system. When playing Bad Company 2 I have gotten a consistent BSOD about 1/2 hour into playing. I am not really familiar with BSOD codes and my computer restarted so quickly I was unable to get the exact code. When I play again I will try to get the code and add it to the post.

One thing I noticed when using the Forums System Specs is that it showed the Intel HD Graphics from the processor being the primary graphics with a current resolution of 1680x1050x32 while my Radeon 6870 was the secondary graphics with a current resolution of 0x0x0. I was under the impression that the Intel Graphics should automatically be disabled with the install of my 6870. Is it possible that the Intel graphics aren't being disabled properly and being overloaded when I play? Like I said I'm not too familiar with debugging and any help would be appreciated.

This is my first time posting, please let me know if there is any additional information that is needed and how I can gather it. Thanks!

A:BSOD during Bad Company 2, unknown error, jcgriff2 BSOD files attached

Sorry I forgot to add the System Health Report. Here it is.

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tl;dr - i haz corrupts wut do now?

I'm not sure if the windows update I did last night was the culprit, but I've been working on my computer for about 12 hours (I'm not super computer savvy so it took a lot of iphone Google skills) and I finally got my laptop from moving dead slow, to BSOD, back to moving dead slow, to finally functioning mostly normally again. I've done full scans of my computer with Spybot (free) Malwarebytes (free) and Panda Antivirus (free) and came up pretty clean. I ran sfc /scannow and came up with some files that were corrupted and couldn't be automatically fixed. Since I'm assuming these files are really important, I want to consult you guys here before I try anything. Anyway here is the file. Thanks in advanced!

By the way I searched the forums for similar problems and while I did find a few, I'm not sure what to do

A:Please help with corrupt files [sfcdetails file attached]

This shows repeatedly in the logs:
2015-07-16 08:41:43, Info CSI 000001ca [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-07-16 08:41:43, Info CSI 000001cb [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~"
Not really anything to worry about, just uninstall KB3068708 and hide it if it shows again in Windows Updates.

Can you post up the logs from your BSOD by following http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

Also perform a clean startup to see if that enhances performance. http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html

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Help me make a batch file that copies a file from one computer to another computer in a network...

PC1 = Source
PC2 = Destination

I want to copy a file from PC1's Drive E: to PC2's Drive E:

A:How to copy a file from 1 pc to another pc in network using batch file

Yes I want to copy files from PC1 to PC2 over the network...

PC1's Drive E:\Online Games\Battle of Immortals\Battle of the Immortals
PC2's Drive E:\Online Games\Battle of Immortals\Battle of the Immortals

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Would appreciate any help provided in analysis of these .dmp files! Thank you...

A:Help with BSOD. .dmp files attached.

21 memory dump files primarily from 5 and 6 Oct 2010 (2 from outside that window - 04Sep2010 and 15Dec2009)
9 different BSOD error codes, with about 11 different causes being blamed
6 or 7 of the memory dumps point to Norton/Symantec components as the cause.

So, please do the following:

Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Norton using this free tool: KB Article Not Found
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's

I'll post back once I've rerun the dump files (the older drivers from Dec 09 are interfering with my analysis)



Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Oct 6 17:19:07.004 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:15.925
*** WARNING: Unable to verify timestamp for NAVEX15.SYS
*** ERROR: Module load completed but symbols could not be loaded for NAVEX15.SYS
*** WARNING: Unable to verify timestamp for SRTSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for SRTSP.SYS
Probably caused by : NAVEX15.SYS ( NAVEX15+70eea )
PROCESS_NAME: wininit.exe
Bugcheck code 00000050
Arguments f9070d6c 00000001 9eed1eea 00000002
??????????... Read more

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I was hoping someone can look at my DMP files and analyze what is causing my computer to crash. I'm am not exactly sure I need to provide more details, because I believe the DMP files are all that is necessarily. The crashes have occurred lately while I was importing video from VHS tape using a pinnacle DVC digital converter. Halway through my import I got the BSOD. This happened three times. I had put my computer under stress with driver verifier and these were my last three dumps. Thank you to anyone that can help and I will provide any information upon request. Cheers

A:BSOD with DMP files attached

Please don't post data on other sites. Post them here directly. Follow the instructions at the top of this thread.

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Ok so the computer screen flashes and then crashes.

I think its the graphics card.


A:BSOD Files attached.

You are correct that the problem is graphics related, but the cause is still to be determined.
Lets start with an update to your graphics driver, the cause given by the reports.
To to the website and update your Nvidia driver

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Need help with my BSOD issue. I've attached the most recent dmp files for your review. It's BSOD'ing and crashing during Star Wars: The Old Republic. Haven't really tried any other games. Also crashed on startup a few times. I've tried repairing and restoring to no avail. Past my knowledge base now so I would appreciate any help.

A:Need help with BSOD (dmp files attached)

You gave us two reports, they both indicate a potential problem with memory. Please download and use memtest.
After testing the ram, be sure to test each slot with a good ram

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hi all. The BSOD files are attached as per instructed

A:BSOD files attached

Well Why didn't I think of that !!!

Pass the BSOD and but no story.....doesn't say much about what problem you are having ???

Anyway based on the BSOD... Please remove Keyscrambler .. most of them are caused due to it .

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Continued from here: Capture a Blue Screen As Is?

Win7 64B
Original OS; OEM
Restored from backup (Acronis) onto new HDD after original HDD failure; backup was done after problems began to show.

Gateway NV7921u Notebook

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a friend of mine keeps getting bsods, it can happen when the pc is idle, or when exiting a game or even while playing a game..she recently sent her pc back to the shop concerning these bsods and they replaced the motherboard and cpu and dvd drive (all same models) but the bsods remain.

she hasnt formatted since they sent the pc back to her.

can somebody with experience take a look at the dump files attached please?.

her system is

Windows 7 32bit
motherboard M4A785TD-V EVO

A:BSOD!!!! dmp files attached

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Files are zipped and attached. Help is appreciated Tks Doug B

? OS -Windows 7 64bit ? What was original installed OS on system? Win 7 64 bit ? The OS is a full retail version (I purchased it from retailer) ? Age of system (hardware) less than 3 months (Home build) ? Age of OS installation - less than 3 mos - only installed 1 time (no re-installs) ? CPU AMD Phenom II 955 3.2 GHz Quad Core Black ? Video Card Sapphire Radeon HD5570 ? MotherBoard MSI 760GM-E51 Socket AM3 mATX AMD 769 chip set ? Power Supply - ARK 500 Watt

A:BSOD Please help - files attached

Zone Alarm can cause these sort of errors. Please try this to see if it isolates the problem:
- uninstall ZoneAlarm
- use this free tool to remove the remnants of it (direct download link): http://download.zonealarm.com/bin/fr...cpes_clean.exe
- activate the Windows Firewall
- check for further BSOD's

One of the memory dumps blames your Avast antivirus. If removing ZoneAlarm doesn't fix things, then try removing Avast:


Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Avast from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of Avast using this free tool: avast! Uninstall Utility
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.

The final possibility is the Novatel wireless USB modem. Although the drivers are from 2010, it's possible that they may have corruption inside of one or more of the files - so I'd suggest downloading a fresh copy of the installation software from the provider of the modem and installing it on your system.

- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone... Read more

Read other 2 answers

Hi all,

I've been infected with what I think is the sndog worm, and I've got "XP Internet Security" obviously from P2P torrent sites. Somehow, Firefox works without problems, but AVG couldn't fix it when it first invaded my system and now neither Malwarebytes, Lavasoft Ad-Aware, nor AVG will run. It's in my prefetch folder as AVE.exe. If my dad (a network tech) can't pull it over our home network and destroy it from another PC, I'm prepared to just wipe my drive and start over from the beginning, but I have 50 gig of music and recordings (I'm a musician, and these are very important to me) as well as various documents that I would need to back up first. Is it safe to copy them to our network attached storage device without infecting my whole house? Copying to another drive would be a pain (I'm using a Gateway M6846 laptop running XP SP3) but if I have to do that to protect my network I guess I have no choice.

Thank you to anyone ahead of time for your help.


A:Have "ave.exe" worm, safe to backup files over network attached storage?

Hi noahhalvorson, and welcome to Bleeping Computer.and now neither Malwarebytes, Lavasoft Ad-Aware, nor AVG will run.As far as I know, MalwareBytes' Anti-Malware has been updated to deal with this infection... Use information from this post: link to run MBAM and perform a full system scan (with program updated) with it... Post the logfile here and let us know what problem remains... Note: If your Firefox browser works, closing it and renaming the MABM' file to firefox.exe should do the trick...

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I've been getting BSOD whenever my laptop tries to play youtube videos and mpeg-2 types of videos in Windows Media Player.
I've already tried updating my graphic driver from Asus' support center, but when I tried to play it after, they say that my graphic driver crashed and managed to recover. Then when I try playing a vid again after shutting down/restarting, it happens again. It's been going on for more than three months now. :c

? ASUS Notebook K42JY
? OS - Windows 7 Home Premium x 64bit
? OS came pre-installed on system
? Age of system (hardware) - I'm not sure, but I bought the laptop a year ago.
? Have you re-installed the OS? No.
? Intel(R) Core(TM) i5 @ 2.67GHz

Help is very much appreciated, thanks!
Oh, also, my keyboard shortcuts - the one you have to press on the 'fn' button to use, not sure what they're called - are also unusable. It worked fine until yesterday.

Please help, and thank you!

A:BSOD, file attached.

See if updating ATI video drivers from ATI helps -


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The BSOD has been happening multiple times a day when i am doing different things. I was just playing minecraft and it started to happen. Other times it's when i'm watching a movie.

A:BSOD happens a lot. File attached

Looks like a driver. Take driver verifier to help us ascertain which one.

Driver Verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't... Read more

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Getting the dreaded BSOD. Not sure what to do next.



A:BSOD DMP file attached

Quote: Originally Posted by ChrisAVI

Getting the dreaded BSOD. Not sure what to do next.



Related to Bs_def.sys with description Default BIOS Flash Driver is a driver file from company AsusTek Computer Inc.

Did you attempt to flash the bios?
Old drivers needing updating.

cdrbsdrv.SYS 2/20/2006 5:15:35 AM fffff880`01458000 fffff880`01466000 0x0000e000 0x43f996c7
snapman.sys 2/15/2007 5:27:16 AM fffff880`01bb6000 fffff880`01bed000 0x00037000 0x45d43584
ADIHdAud.sys 1/16/2009 9:58:36 AM fffff880`04370000 fffff880`043e8000 0x00078000 0x4970a09c
xcmemx64.sys 3/10/2009 5:00:36 AM fffff880`0442f000 fffff880`04492000 0x00063000 0x49b63a44
xchalx64.sys 3/10/2009 5:01:13 AM fffff880`05843000 fffff880`05df6000 0x005b3000 0x49b63a69
xcbdax64.sys 3/10/2009 5:02:54 AM fffff880`04600000 fffff880`04634980 0x00034980 0x49b63ace
ALSysIO64.sys 4/19/2009 2:41:04 PM fffff880`08231000 fffff880`08239000 0x00008000 0x49eb7e50
spldr.sys 5/11/2009 11:56:27 AM fffff880`01bae000 fffff880`01bb6000 0x00008000 0x4a0858bb
PxHlpa64.sys 5/15/2009 4:43:06 PM fffff880`010b5000 fffff880`010c0e00... Read more

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im getting really irratated.
ive install windows vista 5 times now thinkin it would solve it.
i got Windows Vista Ultimate SP2
ruin Intel core 2 duo processor E7500 @2.93 ghz & 2.93 ghz
5gb mem ram
nvidia geforcee 9800 GTX+

ill attach Memory DMP file

pleease let me know what i can do or what causing this error
im seriously getting tired of installing windows vista so many timees..


A:Bsod!! Please help!! Dmp file attached

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Hey all,

I've got a laptop (HP Pavilion dv6000) which is running Vista SP1. YAY.

Unfortunately, it continually blue screens. I noticed that it happened after it would try to wake out of hibernation, which I disabled as a temporary fix. But I have a feeling that something else is up, it's still blue screening. I've ran a few of the dump files through a debugger, but I'm just not code savvy enough to figure out what it all means.
*Side note*: I tried to get full dumps as of late, but when it blue screens, the full dump fails.

If anyone here could be so kind as to take a look at them for me, it would be very helpful.

Thank you.

A:Vista BSOD (.dmp files attached)

Another .dmp file

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Hello Win7 Forum,

Can you kindly help with my BSOD? I have attached the zip file. THank you!

A:marketrl87 BSOD. zip files attached

Welcome to the forum.

mfeapfk.sys Sat Aug 27 02:45:37 2011 (4E5805F1)
mfeavfk.sys Sat Aug 27 02:46:03 2011 (4E58060B)
mfehidk.sys Sat Aug 27 02:44:44 2011 (4E5805BC)
mfewfpk.sys Sat Aug 27 02:45:00 2011 (4E5805CC)
McAfee is a frequent cause of BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Run Disk Check on your Hard Drive(s): Disk Check

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Post screenshot(s) of your Hard Drive(s) using Crystal Disk Info Software:

CrystalDiskInfo - Software - Crystal Dew World

Screenshots and Files - Upload and Post in Seven Forums

Run a Hard Drive test: SeaTools for DOS and Windows - How to Use

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it i... Read more

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Hi everybody!

I have a up-until-recently stable Windows 7 install on my desktop. It's a Gateway DX4200-09 (Specs here: http://tinyurl.com/DX4200-09).

The system has the following modifications:
Linksys wireless internet card
new DVD-RW (old one died)
Win 7 upgrade (from Win Vista)

I have a current and up-to-date Avast antivirus that detects no viruses and run an up-to-date Comodo firewall.

System runs perfectly until I start EITHER Firefox or Internet Explorer. ANYTIME I try to open either program, the screen freaks out and I get the BAD_POOL_HEADER BSOC. Tried reinstallation of both browsers, but no change. Tried reverting to previous restore point, but no change. I can access data through my wireless card from other programs (ie, Avast still updates without causing BSOD.)

Attached is the BlueScreenView v1.26 data (text file called dump.txt with info on all dump files.) And, I uploaded two zipped groups of raw dump files. There represent all the crashes.

Please help me figure out what exactly is crashing the system and how I can fix this.

Any help you can provide is greatly appreciated!


A:Win7 BSOD help, files attached

Also, system ran perfectly well until I installed the Genius MousePen 8x6. It is supposedly Win 7 compliant. Genius MousePen 8x6: http://tinyurl.com/geniuspad

The hardware worked great, but then my browsers started acting up almost immediately. I HAVE disconnected the device and uninstalled the software, but it has not changed the status.

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Hiya there everyone. I'm having problems with this dang computer that keeps randomly going blue screen on me. Sometimes 30 mins, sometimes 24 hours, sometimes a week.

Attached are the minidump files and my dxdiag, maybe someone can help me out.

Yes, latest drivers installed, up to date bios, etc etc.... maybe bad memory?

Any help would be greatly appreciated as this girl is a Linux user... not so much windows...


A:BSOD... Files Attached, help please, XP64bit

I looked at several logs and most show "memory corruption". You might want to check your RAM using Memtest86+ http://www.memtest.org/

But you logs also show you installed Avast AV on February 5... which is the date of your oldest log. If you didn't have BSOD errors before then, you might want to reinstall Avast (or another AV) to see if that is the cause.

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from past 1 month this bsod has started again.. don't know why..
plz help

A:BSOD....dump files attached

Pretty simple, AVG appears to be causing it. Please remove it with this tool: http://download.avg.com/filedir/util...avgremover.exe

Install MSE instead (also free): http://www.microsoft.com/security_essentials

...Summary of the Dumps:

Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 00:09:25.956 2010 (UTC - 4:00)
System Uptime: 0 days 1:00:17.063
PROCESS_NAME: svchost.exe
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sun Aug 15 23:21:45.877 2010 (UTC - 4:00)
System Uptime: 0 days 0:07:37.984
BUGCHECK_STR: 0x1a_3452
PROCESS_NAME: avgcsrvx.exe
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Thu Aug 12 02:32:54.531 2010 (UTC - 4:00)
System Uptime: 0 days 1:05:40.638
BUGCHECK_STR: 0x1a_61940
PROCESS_NAME: explorer.exe
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Aug 9 02:53:02.422 2010 (UTC - 4:00)
System Uptime: 0 days 4:03:04.530
BugCheck A, {c0019078, 0, 0, 828c561e}
Probably caused by : memory_corruption ( nt!MiEmptyWorkingSet+16f )
PROCESS_NAME: avgchsvx.exe
Built by: ... Read more

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I'm writing as I have a problem. During last 3 days I had BSOD twice. Both happened in random situation. One when I was minimizing game and switching to browser. Second happened when I woke PC from sleep mode and perform a shut down, after I clicked bum BSOD. I don't know what could happen. Before PC was performing really well. Around two / three weeks ago I changed my HDD and reinstalled everything including Windows. While changing HDD I decided to strip all components clean up the case and then put all components back. But after that PC was working fine. Last thing that I installed - newest nVidia drivers. Any idea what can it be? I attached .dmp files to this post. I would be grateful for any help.

Thanks, Norbert.
PS. Sorry for my English.

A:BSOD problem - .dmp files attached


We have two bug checks:


This indicates that invalid system memory has been referenced.

Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).

Another common cause is the installation of a faulty system service.

Antivirus software can also trigger this error, as can a corrupted NTFS volume.


This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.


1. Remove and replace avast! with Microsoft Security Essentials for temporary troubleshooting purposes:

avast! removal - avast! Uninstall Utility | Download aswClear for avast! Removal

MSE - Microsoft Security Essentials - Microsoft Windows

2. Install Service Pack 1 - Learn how to install Windows 7 Service Pack 1 (SP1)

3. Remove ALL Asus software, it's all bloatware. Even though you should be removing all, be especially sure to remove Asus PCProbe.



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I am running Windows XP SP3 on quite a dated computer that has been pretty solid up until now.

It is randomly suffering from BSODs, sometimes only after a short period of time but it can also go a few days without any issues.

After one such BSOD I rebooted the computer and after the initial screen where you can access bios, I was greeted with a blank screen with a 0 on it. Not good. So I went into bios and changed it to fail-safe settings and everything went fine. Then the BSODs set back in after a few days.

I have attached the latest minidumps. I have tried analyzing them but I really can't work it out, only consistent theme I see is win32k.sys. But this hasn't led me to any answers.


Pentium 4 CPU 3.00GHZ 2gb of memory

Would be greatful for any assistance and if you need more info just ask.

Thank you

A:BSOD - minidump files attached

Hi, I have only analyzed the latest May-31 dump. It reports PAGE_FAULT_IN_NONPAGED_AREA (50), problem with parallel port driver parport.sys. However, recommend that you download memtest and test for bad or flakey memory: www.memtest86.com. Then report findings.

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Hey there, I've been having a LOT of BSOD lately. I really need help with this. I've updated some drivers and uninstalled the McAfee since one of the drivers make my laptop crash, but that's as far as I have gone.

I have a Dell Inspiron N5110. Windows 7 Home Premium 64bit. It came installed on the laptop. I bought the laptop on february this year.

I've attached the info as instructed in the post instructions of this forum. If more information is needed please let me know

Hope you can help me!

A:BSOD DRIVER_POWER_STATE_FAILURE. (attached .dmp files)

Software Concerns:Security Software: ??? Make sure to install security software. I recommend either of these:Microsoft Security Essentials - Free Antivirus for Windows coupled with Malwarebytes. Do not start the free trial of Malwarebytes. Just use the standalone version, update it, and scan your computer once a week with Malwarebytes and with Microsoft Security Essentials.

Good and Free system security combination.

After installing your security software, update it, and then run full scans today with each program. Report back the results of the scans.
Analysis:All crashes point to a USB device. What USB devices are you using?

For the USB problems...Start with USB Driver - General Fix for Problems to resolve the USB issues. Also, USB ports can sometimes enter a safe power state to protect the system from power surges due to USB devices. To reset the USB ports to a nominal power state:
Shut down and turn off the computer.
Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
"Remove the computer from any port replicator or docking station, disconnect
cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
Hold down the power button f... Read more

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Hi all,
This is my first pot here, so I'm glad I found you.
I don't know why on my computer there are so much BSDOs (almost every 20-30 minutes). I installed the latest chipset and video drivers, but with no results. The error that appears is 0x0000008E.

I'm using Windows 7 x86.
I attached the minidump files. Can you help me with those files? Or cand you tell me how to read and understand what it is written there?

Many thanks and best regards!

A:BSOD with minidump files attached

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

Please provide this information also: http://www.sevenforums.com/crashes-d...tructions.html

It is possible that the following older drivers may be causing your problems.
Please either REMOVE or Update the older drivers listed below.

DO NOT use Windows Update or the Update Driver function of Device Manager as they are not the most current versions available.
Also, DO NOT update from the PC Manufacturer's website unless the Driver Reference cited below states that you should get the drivers from the OEM.

The most common drivers are located on this page: Driver Reference
If you can't find the driver, post back and we'll see what we can find.

Here's the older drivers that were found in the memory dump files:


aswTdi.SYS Wed Nov 26 12:16:37 2008 (492D8475)
- avast! TDI Filter Driver
- Driver Reference

aswRdr.SYS W... Read more

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Hi guys,

Win7 x64
Self Build - full retail win7
Age... Oldest is case (5 years), but other than that it's all less than a year old apart from the mobo which is 2+
Nothing is overclocked, except for the north bridge by a tiny amount to help with the DDR28500 Memory

Not sure why it's happening tbh - it started doing BSOD after the latest round of upgrades which was hard drives, gfx, satellite card, memory and CPU all within a month of each other. I reinstalled the os at the same time. Maybe April or June this year?

I've since removed everything, blasted slots with air and then reseated. It's not a heat issue either as the machine has never been hot when it crashes.

I appreciate your time people,


A:Repeated BSOD - files attached

Quote: Originally Posted by Anttix

Hi guys,

Win7 x64
Self Build - full retail win7
Age... Oldest is case (5 years), but other than that it's all less than a year old apart from the mobo which is 2+
Nothing is overclocked, except for the north bridge by a tiny amount to help with the DDR8400 Memory

Not sure why it's happening tbh - it started doing BSOD after the latest round of upgrades which was hard drives, gfx, satellite card, memory and CPU all within a month of each other. I reinstalled the os at the same time. Maybe April or June this year?

I've since removed everything, blasted slots with air and then reseated. It's not a heat issue either as the machine has never been hot when it crashes.

I appreciate your time people,


Several problems here. Lets start with the biggest first

1-ASACPI.SYS a major cause of BSOD's in the 2005 rev.

The pre 2009 version of this driver is a known BSOD cause.
The 2005 (and before) version of this driver is a known BSOD cause.
Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 ... Read more

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I was hoping that someone is able to help me with BSOD that have just started occurring.

Here is the recover information that windows produces after the BSOD:

BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000008
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I have attached the zip from the Windows_NT6_BSOD_v3.03_jcgriff2_ program, but I wasnt able to get a report from "perfmon /report", it just tells me that an error occured while attempting to generate the report.

I hope someone can help, thanks!

A:Win7 x64 - BSOD (files attached)

Hello and welcome to SF,

Remove "Look in Stop" Firewall (lnsfw1.sys) as dump blames them. Use Windows Firewall as replacement.
Uninstall RivaTuner/EVGA Precision/MSI Afterburner as it is a known cause of BSOD with Windows 7.
If you are overclocking anything - stop and return to default values.

Remove Daemon Tools/Alcohol 120%. They use a file sptd.sys, which is notorious of causing BSOD with Windows 7. Use this SPTD uninstaller when it is removed: DuplexSecure - Downloads

Use MagicDisc as alternative: Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

Update Logmein Hamachi/RemotelyAnywhere
Uninstall all of your Adobe software and then install the latest version.


* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 8, 0}

Unable to load image \SystemRoot\system32\drivers\lnsfw1.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for lnsfw1.sys
*** ERROR: Module load completed but symbols could not be loaded for lnsfw1.sys
Probably caused by... Read more

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I'm relatively new to Windows 7 but somewhat comfortable around tech.

I need help with debugging what seems to be random BSOD's under Win 7. I've attached a zip file using the SF Diag tool and hope that someone on here can help decipher what might be causing this.

My initial guess might be the Wacom driver but I'm not sure. I have both a Wacom Cintiq (21ux) tablet monitor in addition to a Wacom Intuous 2 USB tablet (which I use as a mouse since carpel tunnel kills me).

Thanks in advance for any insight and help in this matter...it's super appreciated as this is my work machine and I can't afford to lose work to random crashes.



A:Help w. BSOD - SF Diag dmp files attached

Your latest crash dumps point to BCCode 7F.

092310-21106-01.dmp, 092310-20810-01.dmp, 092710-20311-01.dmp, 100110-21216-01.dmp
BugCheck 7F, {8, 80050033, 6f8, fffff80002cd6d91}
Stack: nt!KeBugCheckEx, nt! KiBugCheckDispatch+0x69
1. Enable driver verifier. When more crash dumps occur attach the latest .dmp's:
Driver Verifier - Enable and Disable

2. Update drivers:

000.fcl Fri Sep 26 16:11:22 2008
Video editing software, Multimedia Software and Blu-ray playback software by CyberLink

GEARAspiWDM.sys Mon May 18 15:17:04 2009
iTunes and the like, CD-ROM Class Filter Driver by Gear Software
GEAR Software - DVD Mastering Software & CD Burning Software & GEAR PRO Mastering

e1y62x64.sys Sat Jun 13 04:16:42 2009
Intel(R) Gigabit Network Connection
Intel? Driver Update Utility

jraid.sys Fri Jul 17 18:31:50 2009
JMicron RAID Driver

3. For the period of troubleshooting, uninstall Symantec/Norton and replace it with Microsoft Security Essentials:




Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [F:\a\Minidump\092310-21106-01.dmp]
Mini Kernel Dump File: Only registers and sta... Read more

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hi all, as a relative newcomer to the world of self build pc's I am having a lot of problems, they used to be infrequent and tedious, but after many many reinstalls of windows 7 I am now getting the bsods frequently. I don't really have the knowledge to solve myself so have uploaded my dumps for people to peruse and help (please help.)
from what I can remember I get a IRQL error, but dont know what it means or how to fix it.
Any Help greatly appriciated

A:numerous BSOD's dmp files attached please help.

quite a variety of bug check strings with the NT kernel crashing or an unknown image ?

I would say this is almost certainly a hardware error (as opposed to software drivers) and it would be a good idea to get the exact spec on your ram and match it to what it's actually running at as set by your bios, also is it on your motherboards compatibility list or vice versa ?

I did also notice on your last minidumps from 08 feb 2010 these drivers

tifsfilt.sys fffff880`04623000 fffff880`0463a000 0x00017000 0x46d56889 29/08/2007 12:37:29
timntr.sys fffff880`018be000 fffff880`0196e000 0x000b0000 0x46d568bf 29/08/2007 12:38:23
tdrpman.sys fffff880`01800000 fffff880`01894000 0x00094000 0x473856e1 12/11/2007 13:36:33
snapman.sys fffff880`01160000 fffff880`0119b000 0x0003b000 0x47453b95 22/11/2007 08:19:33

are old and need updating or removing

tifsfilt.sys is part of acronis true image ?
timntr.sys also acronis true image ?
tdrpman.sys also acronis true image ?
snapman.sys also acronis true image ?

also what antivirus and firewall are your using ?

please burn to CD (using an ISO burner) & run from boot memtest86+ for at least 3 passes

did you buy all your ram at the same time and is it branded or Value ?

how old and what brand is your PSU ?

Read other 2 answers

Hi all,

My PC has started to BSOD while playing games and surfing the web. I have attached 2 .dmp files to help with troubleshooting. Any help would be appreciated.



A:Windows 7 BSOD - dmp files attached

Welcome! This is my first time too XD.
Have you tried using the reliability monitor and checking for solutions? If you haven't, all you need to do is go to start menu and type in view reliability history.

This might be a graphical driver problem. Make sure your graphics drivers is fully updated.

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Hi guys,
I'm hoping you can help me with a BSOD problem my computer is having. It used to run Vista and I got the occasional crash and very occasional BSOD, but since installing Win 7, the BSODs are much more frequent. Sometimes while playing a game or websurfing, sometimes when there is nothing running at all and the PC is just idling at the desktop.

I followed the instructions in the "How to post a BSOD" sticky, and here is a cut and paste of the most recent BSOD code, as well as some info on my system.

BCCode: 50
BCP2: 00000000
BCP3: 8337304D
BCP4: 00000002

~3 years old Alienware ALX51 (shipped with OEM Vista) but formatted HDD and installed Windows 7 (32bit) from scratch about 4 months ago.
CPU: Intel Q6850 Extreme
Video: 2 x EVGA GTX280
MB: EVGA N680i (122-CK-NF68)
Power: 1000w (not sure of the brand but whaveter alienware shipped it with)
RAM: 4 x 1GB Patriot

The BSODs I've seen aren't always BCCode:50 but a lot of them have been.

I should also mention that I ran memtest86 for ~36 hours and it ran fine without reporting a single error.

If anyone can help me work out what's causing these, I'd really appreciate it - it's driving me nuts!


A:Windows 7 - BSOD (zip files attached etc)

Could you possibly have a corrupted installation of MSE? Try uninstalling it and installing a fresh copy.

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: http://www.duplexsecure.com/en/downloads

Also uninstall the nVidia System Utility Driver. Dated 2007, it is prone to compatibility issues in Windows 7.
nvflash.sys Wed Mar 28 18:36:44 2007 (460AEDFC)
Run a system files check:

Originally Posted by JK

Open an elevated command prompt and enter sfc /scannow.

I am working on a little project, and am interested in the results of this one. Would you mind posting back in about 2 weeks to let us know the problem is solved?

Of course, if the problem returns before then, post back sooner.

...Summary of the Dumps:

Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Jul 12 10:56:42.013 2010 (UTC - 4:00)
System Uptime: 0 days 14:09:33.573
*** WARNING: Unable to verify timestamp for aswMonFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for aswMonFlt.sys
PROCESS_NAME: svchost.exe
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sun Jul 11 03:21... Read more

Read other 10 answers

I need information on how to send a word document that has been atttached with several image files by hyperlinking local files. If I mail this word file receiver is unable to get those hyperlinks opened. It shows error. Please help.

A:How to send word file that contain hyperlinks of local files attached

Hi and Welcome to TSF!

You could try sharing the file through a service like OneDrive. Upload the document and then share a link to download it.

Read other 1 answers

I have problem of BSOD recently and I really do not have idea why this is happening.

I have tried many ways to find the solution but I can't get any. I have tried Windows RAM and Hardisk checkup but couldn't find any error.

Please advise.

OS: Windows 7 Ultimate 64bit SP1 Retail
Age of OS: About 3 years I think.

A:BSOD randomly. BSOD zip file attached.

Crash report was inconclusive. It does not appear you let the jcgriff2 tool run to completion. You also did not upload the perfmon report. We have little to go on. Please follow the http://www.sevenforums.com/crashes-d...tructions.html and let the tool run to completion. Also include the perfmon report.

Read other 3 answers

I keep getting a BSOD on my laptop and it stays for about a second and then the system restarts.

can some one please identify the problem, I have attached the .dmp and the .xml file along with a .txt file


A:BSOD - Dump file attached

Hi there!It is rather hard to read a DUMP file and a long XML file. Next time, please paraphrase the text that you saw from the error message and write down the error number and display it here! It was not impossible to read the file. I found some information to help you.From what I read, you have a Dell laptop with an Intel Pentium M Processor 1.6 GHz, right? (Developer info: Model 13 Stepping 8)Now from what I saw:*** STOP: 0x0000009C (0x00000003,0x80545FF0,0xB2000000,0x0002010A)"MACHINE_CHECK_EXCEPTION" -- happens when processors report uncertain information to the system log.Microsoft Support: Error article 0x9CMicrosoft Support: Understanding and troubleshooting 0x0000009C errorsHelp from Microsoft on troubleshooting errors in hardware/softwareThis error is uncommon, and happens rarely. I have tried many times to help get a resolution from my database, but there is no information in the database.NEW RESOLUTION FOR ERROR 0x0000009C-Make sure your drivers are up to date.-Turn off or unplug external hardware before shutting down or restarting your computer. (DEP)-Make sure you have 256 MB RAM or more installed on your computer.Please tell me if you need any help with the resolution!

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A new BSOD, wonder whatever could be wrong this time...I just clicked a link on Firefox to watch a Youtube video when it happened.

A:New BSOD Dump file attached

Dump reports error code 0x50 BSOD Index bit of info/causes for you

I would run memtest to check ram Memtest86+ - Advanced Memory Diagnostic Tool
HDD diagnostic HD Diagnostic
System file scan, start>cmd.exe>right click run as admin>type sfc /scannow
Check bios is upto date
If necessary remove AV

Found this old driver on your system
RTCore64.sys Wed May 25 07:39:12 2005, i would update it or remove it, i think it is either part of EVGA Exclusive Precision Overclocking tool/utility or a part of Riva Tuner software

Hope this helps

P.S. If you have anymore problems or BSODs please post back to the same thread and not a new one

Read other 1 answers

I was only getting a bsod every few days but the frequency has increased to about 1 - 2 times a day. I tried removing Firefox as it was going slow too, and also had errors in Pegasus e-mail. So... here are the details.

I have an Acer X1200 with Athlon dual core 64 / 4400+ at 2.3 GHz. 2GB memory.
WIN 7 Professional 32-bit, SP1

I started getting occasional bsod messages a few weeks back, and my attempts to fix it have made things worse (grin.) So I am really hoping some kind person will look at the attached files in af4k_bsod.zip
I was unable to upload it from the Acer because I installed some Microsoft security product and now the Firewall is turned on (Advanced Firewall) and will not allow me to turn it off. Yes, I turned it on, but regret it now. Now when I try to click to turn ADV Firewall on or off, it only goes to some useless info about Recommended Settings. I wonder if my Master Boot Record or perhaps System Files are screwed up?

I thought I had uploaded this request (sans file) earlier but now it says that I have not made any previous posts, so I truly hope this is not a duplicate. Once again, many thanks in advance for any helpful ideas here.


A:BSOD errors - file attached

These crashes were caused by memory corruption probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver Verifier

Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can ... Read more

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So, I have no clue how to decipher these things. Please help me out people

A:Two BSOD 4 days apart (zip file attached)

Hello Smilingbounder,

The following software is contributing to your problems and a known BSoD cause, please uninstall it;

Start Menu\Programs\DAEMON Tools Pro Public:Start Menu\Programs\DAEMON Tools Pro Public
Download and install Revo Uninstaller.
Right click the program that needs to be removed, and click on Uninstall.
Select "Advanced" as uninstall mode.
Let Revo remove the program, and afterwards please follow the displayed steps to remove all entries of the program as well.
When all programs have been uninstalled, please restart your machine.

Please reduce the items that run at start up. You basically only need your anti virus to run at start up, all other programs are not necessary and can be removed from the start up list.
Check this tutorial to see how to add or remove start up items.


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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8007aae028, be000000, 100110a}

*** WARNING: Unable to verify timestamp for intelppm.sys
*** ERROR: Module load completed but symbols could not be ... Read more

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Hi Guys,

can you pelase check the file for me? thanks for your help

A:new bsod - minidump file attached

Look at this driver,

lirsgt.sys Mon Jan 30 00:13:28 2006
Uninstall Tages Software - they are a known issue of causing BSOD on Win 7


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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff80003097291}

Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+171 )

Followup: MachineOwner

1: kd> !analyze -v
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* Bugcheck Analysis *
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An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:... Read more

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Attached is the SF Diagnostic Tool i run today. Please do help me?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF900C00C0770
BCP2: 0000000000000000
BCP3: FFFFF96000726D15
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

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A:BSOD Problem! See Attached File!

Hi markbartowski.

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack and Update Center - Microsoft Windows

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Also test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.

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* Bugcheck Analysis *
* ... Read more

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MY sytem specs :

AMD phenom 2 865 BE
gigabyte GA-785 motherboard
ATI radeon 5670 1GB

I am having BSODS regularly when i first boot.

A:BSOD: minidump file attached

I would suggest doing both a Hard drive test and a RAM test on your machine to make sure there are no errors on either..

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