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Can't Connect After Factory Reset

Q: Can't Connect After Factory Reset

I have an old netbook running win XP that I haven't used in a while. I wanted to get it ready to sell. Hardware is fine, internet was ok, no problems. It is an Acer One with the built-in restore partition. So I did a full restore and re-install and the only thing not working is the wireless internet. It can locate my router and connect, but not go online. So I used the windows network diagnostic and it said there is likely a firewall problem as it cannot connect using HTTP, HTTPS, or FTP. Check the firewall settings for the HTTP port (80), HTTPS port (443), and FTP port (21).

My windows firewall was turned off. I turned it on and created exceptions for those ports but it still doesn't work. When I click on the wireless connection status, it says connected, 54mbps speed, so it appears to be connected but IE browser cannot connect to any sites.

How can I fix this?

***Update: I clicked on "repair connection" and then tried again. I was able to go to Google.com and update.microsoft.com but that's it. All other pages are unreachable, even if I click on "news" from the top of Google's homepage.

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RELEVANCY SCORE 200
Preferred Solution: Can't Connect After Factory Reset

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 67.6

i reset my hp g60 laptop back to factory settings using the original setup disks.  my loptop recognizes my wireless network but will not fully connect.  i tried to use the wireless setup wizard and it said i was already connected but i still cannot access the internet.   when hovering over the internet icon in the bottom tray is says:UnidentifiedAccess: local only when i contacted HP they tried to charge me $100 to help with my issue,  thought that was absurd. would appreciate any help. thank you,chris

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RELEVANCY SCORE 67.6

I have a Compaq Presario CQ57 that I factory reset and before it would connect to WiFi fine now when I go into my network settings it dose not even have the option for WiFi only dsl.
 

A:factory reset then can't connect to wifi??

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RELEVANCY SCORE 66.8

hi,
I did a factory reset on my emachine et1331g and now I can't connect to Internet. Says modem error and it's a wireless connection. Also it's a desktop. Please help if you can
 

A:Solved: Factory reset. Connect problem

Did this system come with a wireless card or was it added? If it was added, you probably need to install the driver for the card. Post a screenshot of device manager.

In addition when you restored the system, you removed any stored pw. Have you scanned for the wireless network and inputted the correct pw?
 

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RELEVANCY SCORE 66.4

I restarted my pc to factory settings and used the driver cd I got with my computer. At first I had problem with the graphics card, my computer wouldn't detect it but after the driver installation it worked fine, but it didn't install a driver for my network card. My computer won't detect it so I don't know which one I have, and tried to look inside of my pc but I have no idea where it is. Can it be the motherboard maybe? What my computer says I must do is to install the correct driver. Please help me find the correct driver so I can surf the web again!

A:Reset my computer to factory settings now can't connect to internett

It would help others to help you if you would post some info describing your computer.
 
One other thing that would help is why you reverted to factory settings.

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RELEVANCY SCORE 56.8

BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.

I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.

A:BSOD Still crashes after a factory reset. Attempt to reset the display

Your display driver is outdated.
Update it by following these instructions.

How-To Install AMD Catalyst? Drivers For A Windows? Based System


Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 56.8

Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.

A:Stuck restarting after failed factory reset, reset still not working

What is the full model number of the HP desktop?

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RELEVANCY SCORE 56.8

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

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RELEVANCY SCORE 56.4

Can anyone help? I bought a laptop at a pawn shop and it still has an admin password on it and i dont have a reset disk. I want to factory reset it. Its a Compaq CQ57 running windows 7
 

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RELEVANCY SCORE 56.4

Deal All,

I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.

Note: the recommended username (admin) and password (Blank) is not working

Thanking you all in advance.
 

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RELEVANCY SCORE 55.2

hi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.











Solved!
View Solution.

A:are hard reset and factory reset the same thing?

Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.

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RELEVANCY SCORE 55.2

After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation  when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up

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RELEVANCY SCORE 55.2

I can't access BIOS, ThinkVantage menu by pressing that button or login to Windows. Also, I can' get recovery tool by entering S/N of notebook from Lenovo page. Is there any solution to my problem?

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RELEVANCY SCORE 55.2

Hi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica

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RELEVANCY SCORE 55.2

I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again

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So I've purchased a new laptop that has never performed well. HP wants to do a remote wipe & factory reset. I need to save all my files, bookmarks, settings, etc. before we do this. Feel free to talk to me like I don't know what I'm doing, because essentially I don't. How do I back up everything necessary before we wipe this computer clean?
I have an external hard drive available for all the files, pictures, music... but I've never had to back up settings/bookmarks/etc.
If I'm asking a rather involved question or if there's a tutorial or previous post on this topic that I missed, please let me know.
And thank you in advance.

A:To-do before factory reset???

Welcome to Windows Eight Forums, HighCountry.

You have the right idea to back up all important files.

Do you sign into your computer with a MS account? If so, all settings, apps, and Start Screen arrangement will be saved and should be restored upon boot.

So far as Firefox, you may want to post that question here: Firefox

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Hello fellow humans. I need your help. I was trying to factory reset my Dell Inspiron 15 and that's what I did. I chose the option to wipe everything and that is what it did. Now my computer wont start up full. I'm stuck on this blue screen that says: Recovery your pc needs to be repaired. and it also says error code: 0xc0000034. Please help with this issue.
 

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I have a Dell laptop with windows 10 on it and I recently got a virus. Last night I was on it and I notoced something wrong abot an hour later the virus must of cut off my internet use as my laptop is telling me there is nothing in my laptop to recieve wifi and almost nothing works on it and the virus protector that isnt actually set up keeps getting attacked. not a big deal I have never used that one and dont know if t actually works. I wanted to buy norton but by the time I was about to the internet was innaccessable and now I figured I have nothing on my laptop really that I could just factory reset the laptop... well that wont work it says Unable to remove personal documents. Or something alone those lines. So now I dont know what my next step is... please help
 

A:Factory Reset

What's the model name and model number of your Dell, and what's the 7-character "service tag/serial" number on it?

Using a third-party antivirus app (Norton, McAfee, AVG, etc.) in Windows 10 can cause problems, especially when trying to install an upgrade/update.
My advice is to stick with its built-in antivirus app, Windows Defender.

I'm not qualified to help you in the "Virus & Other Malware Removal" section with infection issues, so be patient until one of the specialists here replies.
This section is very busy, so you may not get a reply for 24 - 48 hours.

---------------------------------------------------------------
 

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RELEVANCY SCORE 50

How to factory reset to my laptop.
Windows Hang, BSOD Errors, Display Problem at once..
Laptop-Toshiba c640

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RELEVANCY SCORE 50

hiya trying to factory reset a 2nd hand mackine but when i start the processb keep getting a message saying i m running on battery power and need to be connected to a 240v mains system even tho its all plugged in to the mains anyone got any ideas plz

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How do i factory reset without the disc?

A:Factory reset

Hi,Unless you have deleted the Recovery partition on your machine, otherwise your machine should have a Recovery partition. Make sure backing up all of your files before restoring the PC/laptop to factory settings.To set your PC/laptop to factory settings, restart the PC/laptop. At the HP welcome screen hit repeatly the F11 key (or Esc key) to launch the recovery process. Follow the instructions provided on the screen.Please also check this:  http://h50146.www5.hp.com/lib/doc/manual/workstation/xw8400/HP_Backup_and_Recovery_Manager_User_Guid... Otherwise you need a Recovery set. Regards.

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I can't factory reset my laptop because:-there is no recovery in my Program Files;-Using Recovery it asks me for a disk ( don't have one);-Using F8 (not F11) I can access the recovery but there is no sixth option;-I dont have an USB either.Please help!

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RELEVANCY SCORE 50

I have acquired a Lenovo ideapad Win 8 from my son which I would like to restore to factory settings. He does not remember ever having a recovery disc. Is there a way without one?

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RELEVANCY SCORE 50

I was factory resetting my PC because I downloaded some stuff that probably gave me malware because adds we're popping up from nowhere all over my desktop. Then all of a sudden, half way through the reset, it stopped. I tried continuing on my PC or I just restarted it I don't fully remember. But when my PC was on, It wouldn't pass the Acer start splash. Now it won't restarting and still won't pass the splash... Does anyone know who I can fix this?
 

A:Factory Reset

Was this machine upgrade from Windows 7 to 10?
 

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after I factory reset I cant connect to my wireless internet how do I fix this
 

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If I did a factory reset on my laptop (which had Windows 8 when I purchased it recently) would it go back to Windows 8 or am I stuck with Windows 10?

A:Factory reset

Welcome to the forum it would go back to Windows 8

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RELEVANCY SCORE 50

i format my laptop and install win 10can i recovey my laptop to first time i open 

A:factory reset

sorry i want to recovey to win 7 and recovey my programes from hp like hp support assistanahmed000 wrote:i format my laptop and install win 10can i recovey my laptop to first time i open 

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I'm hoping for a solution to what has slowly turned into a nightmare, laptop originally came with Windows 7, upgraded to Win 10 online using an outlook.com account as log in verification.

After a 6 week holiday I inadvertently entered the wrong outlook.com password too many times and consequently was locked out of Windows 10. After attempting all recovery options without success I was advised by Microsoft the only option is a factory reset.

Having copies of all files from my hard drive I Googled how to reset Toshiba to factory settings which looked simple enough, holding down Zero while turning on - wait for the beep and follow the instructions, unfortunately after the beep Windows continues to load.

It would appear the factory reset data has been overwritten or is not applicable for Win 10.

Further Googling and the best suggestion I can find is to buy the reset media from Toshiba, unfortunately it seems they only supply that media up to Windows 8.1.

I am at a loss what my next steps should be, it would seem only option is to buy a copy of Win 10 but before I go down that road thought I'd ask if anyone can help?

Thanks in advance

Tony

A:Win 10 Factory Reset

Try holding F12 during power up to show the boot device menu, then select "HDD Recovery".
This should take you to the Win10 Troubleshooting screen. Choose "Reset" or "Refresh".

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RELEVANCY SCORE 50

Loading Win 10 and stuck on load 

A:factory reset

papaike Hello;Allow me to welcome you to the HP forums!I read your post about problems loading Win10 and wanted to help -- but need more information. Are you trying to install Win10 and it's stuck in the installation  process? Or, did you alread install it, and now upon reboot, it's stuck? Also, if this was a Win10 Upgrade, what was the version of the prior OS? And, please follow these instructions to obtain the detailed produce number, as we need that information to provide detailed assistance: Finding Your HP Product Model Number | HP® Customer Support We can proceed once you provide the information.Thanks

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RELEVANCY SCORE 50

I accidentally did a factory reset, thinking it was a restore point. Is there a way to undo this? Ive lost all pictures and music. Any help would be appreciated
 

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RELEVANCY SCORE 50

I am a college student and I recently bought an Acer Aspire R11 Notebook and I am now having problems... My student data files are on a flash drive, I went to put it in last night and it wouldn't respond... I tried the flash drive in the computer at my school and I was able to see my files... Tonight I came home and I tried again and yet again it said "flash drive not responding". So I was going to factory reset the computer and googled how to do it. I have windows 8 so I have tiles like an iPhone. I clicked on the settings tile and it just stalled with the logo on the screen and will not open.. I have tried many times to open settings and just keeps stalling. I have 2 presentations due in a couple of days with no other way to do them. So please if you could help, I would greatly appreciate it.
Thank you
Cassandra Hill
 

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RELEVANCY SCORE 50

Hello. I recently bought a used computer for my sons. I need to do a factory reset in order for it to be back at "out of the box" settings. I would really appreciate any and all help.

The computer is an HP Pavilion PC and Monitor in one.
1.5 GHz AMD Athlon Dual-Core Processor
2GB (2x1GB) RAM
320GB SATA Hard Drive
SuperMulti DVD Burner with LightScribe
ATI Radeon HD 3200 Graphics
18.5" LCD Display
Integrated WebCam and Microphone
802.11b/g Wi-Fi
Windows 7 Home Premium (64-bit)

THANK YOU!!!!
 

A:Factory Reset

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RELEVANCY SCORE 50

Hi, im trying to factory reset my computer because i'm just tired of having a full HD, and random software from years ago. Anyways, my current OS is Windows 7 and I have an Alienware m15x. Now i've read up on a few ways to restore this specific computer, however, I don't have the installation disc, AlienRespawn/DellDataSafe does not appear when press f8 at boot menu, and i don't have a factory system image to recover from apparently. So with this being said, Is there anyway to factory reset? I have a bootable USB drive with windows 7 recovery on it, but I need a system image or something I believe.

EDIT:I've also tried download AlienRespawn Win 7 patch off of alienware.com but when I try to use it it says "Change.MBR failed"

A:Factory reset help

Hi Deathwishxvi,

Are you actually looking to reset your computer's setting to original factory settings?

or... clear clutter in your hard disk (i.e. files, software, etc...)?

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Hi all! My son has a HP G72 Notebook PC

Windows 7 Home Premium (Service Pack 1)
Processor: Intel Core i3
Installed memory: 4.00 GB with 3.8 usable
System type: 64-bit

He is asking for this to be restored to "right out of the box" condition. Is this possible? Can someone please walk me through the steps?

Thank you in advance!

~Karol
 

A:HP G72 Factory Reset

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RELEVANCY SCORE 50

Hi my brothers "Dell XPS L502X" laptop needs putting back to factory reset

ive backed everything up

So can someone please tell me how to get back to factory reset please.
 

A:Factory reset

See if this will help you out.

http://www.dell.com/support/trouble.../ArticleView?c=us&l=en&s=dhs&docid=DSN_362066
 

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RELEVANCY SCORE 50

Hey guys, having a bit of trouble here. i used to live in an old child safety house, and they gave me an old laptop to keep. (Lenovo thinkpad; windows 7) i have access to they local user account, which is not an administrator account. i don't know the password for the admin account either. basically what i want to do is to factory reset this laptop because they have a program on it that will only allow admins to install most games and stuff i download. I've tried resetting the password through cmd.exe but it wont let me, it says access is denied, ive tried download a password reset key thing and it wouldnt work either. any way i can get around this? any help is appreciated
 

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RELEVANCY SCORE 50

Hi i have the following:Compaq Presario SR1955POS: Windows xp home editionI want to factory reset my computer but the f10 key does not work at boot menu

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Hi, I am factorey resetting my PC due to a virus. It is 98% complete and a message has appeared saying "there is no disk in the drive. Please insert a disk into drive \Device\HarddiskVolume1" it gives me the option to cancel, try again, or continue however, the mouse doesn't work in this process and the keyboard won't work even though it is on as the light appears when I hit caps lock. Anyone know what I can do to fix this and get my PC reset. Thanks

A:Factory Reset

Got it sorted 👍

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RELEVANCY SCORE 50

I have tried to factory reset through the recovery page and a windows installation disk not times it comes up with a error after it's done loading saying there was a error no changes were made
 

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RELEVANCY SCORE 50

About a year ago I gave this computer to my son who was about to start school, now that i have it it is filled with viruses and i cant remember the administrators password. the email i have registered to the computer is no longer available, is there a way for me to factory reset my computer?

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RELEVANCY SCORE 50

(second request)
I seem to have lost the ability to perform a factory reset on my compaq 5000. When I insert the Compaq Recovery CD and restart the PC, it goes to the blue screen with the five options, however, option 4 (factory reset) is stating that I need to have the Recovery CD in order to do that...yet the CD is already in the drive. The CD drive is working just fine...thank You.
 

A:No More Factory Reset

Maybe you installed a new CD/DVD drive. The CD should be in the first optical drive.
 

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RELEVANCY SCORE 50

up graded from windows 7 to windows 10.  notebook was updating window 10 and during the update restarted and never came back on.  tried to recover from the f11 key and got nothing what can i  do. how can i obtain a recovery disk for this notebook.  been to the websight but was never able to get the help i needed.  any information or tip would be deeply apprecaited.  system didn't come with a recovery disk respectfully,

A:FACTORY RESET

Well, the system did come with a Recovery option, but since the Windows 10 up grade it probably will not longer function with the F11 key.  The one option is to do a Windows 10 reset or a clean reinstall using the Windows 10 Download tool

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How do i factory rest my HP Compaq dc7900 small form factor without having a start up disc..it's having some issues and I think it would be best if I just reset it back to the beginning..any one have any suggestions

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RELEVANCY SCORE 50

How do I perform a factory (Win10 Prof) reset, because I have to sell my Thinkpad p50? I would like to erease all personal data but maintain the lenove features? Thank you!

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RELEVANCY SCORE 50

I have had a hard drive failure.  I have installed a new hard drive.  I would like to find and install the original software and operating system.  Where do I find it?  What is the procedure? Thanks!

A:Factory Reset

Is this a desktop or a laptop? Do you mean G71-340US?

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RELEVANCY SCORE 50

Hi everyone,
 
I have had to do a factory reset on my PC, My OS is Windows 7 Home Premium.                                     PROCESSOR: AMD E 350 PROCESSOR 1.60 GHZ
RAM: 4.00 GB (350 USABLE)
SYSTEM TYPE: 64-BIT OPERATING SYSTEM
 
I would like ALL FREE software to help me stay safe and clean and yes I know common sense will help me safe and clean.
 
At the moment I have Bitdefender Antivirus FREE installed and I would like to know if I could also add the following:
 
1. Malwarebytes FREE Antimalware?
 
2. CCleaner?
 
3. Add Block Plus?
 
4. Heimdal Free (Heimdal Free is a program that scans your computer for outdated and possibly vulnerable programs and automatically updates them to the latest version for you.)
 
5. Last but not least FREE SpywareBlaster?
 
Thank you in advance for your help, advice and comments, I look forward to hearing from you soon.
 
Kind Regards
 
TheHappyOne  

A:Factory Reset

1. Malwarebytes Anti-Malware Free: Certainly yes. MBAM Free is an effective on-demand scanner and also adept at removing malware. Just remember to run a scan regularly, as the free version do not offer real-time protection and automatic scanning.2. CCleaner: Yes. Don't use the Registry Cleaner option, though.3. Adblock Plus: Yes. If you use Chrome however then I recommend uBlock, which is less resource intensive than Adblock Plus.4. Heimdal Free: I prefer Secunia PSI, as Secunia scans everything - Heimdal doesn't.5. SpywareBlaster Free: Yes.Hope this helps Regards,Alex

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