Over 1 million tech questions and answers.

Broken "< , " key on my YOGA Yoga 720-15IKB Laptop (ideapad) Machine Type Model 80X7001SUS

Q: Broken "< , " key on my YOGA Yoga 720-15IKB Laptop (ideapad) Machine Type Model 80X7001SUS

I am a very frustrated and angry customer at the moment as i keep running into Road Block and unacceptable answers. This issue is enough to cause me to never buy another Lenovo laptop or any laptop at Best Buy!I bought my computer in July and in September i noticed a key had popped off- the "< ," key next to the M key. I have used the key board only when i was setting up- now at my office and at customers i set it in downward dog mode ;-) and use a blue tooth key board. So it is not from use that it broke. I took the laptop into BEST BUY and was told that the key was missing a metal part on the back so they could not fix it onsite- i would have to send it in and be without my laptop for a week to 10 days - unacceptable - this was a month or more ago. I searched on the LENOVO website and could not find a way to purchase a single or the entire set of Keys! I am self employed as a software consultant. My life is pretty busy and i finally decided today to bite the bullet and ask for a call from Lenovo support. Again i am told the only way to fix this is to send my laptop in for a repair. I asked to just be able to buy a KEY - i am told that well they do not sell individual keys - they would replace the entire keyboard! So sell me the keyboard and or send me one an i will take into best buy to have them replace it while i wait. They cannot do that. I live by my computer - this is how i make my living - i cannot be without it for a week to 10 days - i have my old one but that would take time to get back to using that! I want to purchase a key that i can pop back on or have lenovo send a keyboard to best buy and they fix it onsite in while i wait! i should not have paid for the warranty now that i know BEST BUY Cannot do much onsite.!! I will not be silent and will make sure that any friends / aquaintances / anyone know about this and to think cautiously before spending money at best buy or purchasing a lenovo! It is too bad as i have had several lenovos and been happy! and outside of this broken key i have been satisfied with this but having a broken key that i cannot fix put me into a space where i want to have no more business with Lenovo or BEST BUY! I asked both the person on phone today and at best buy to find another way to solve my issue: I AM SORRY SIR! We can only do this ! Get me a number for someone that can help me find another way to solve this! I am sorry sir but only we take care of warranty or parts there is no other number and you have to send your computer in! I TRIED and TRIED to get both best buy and Lenovo to work with me to find another way!!!And I only got more frustrated! I can avoid this key for some time but there will be the times i am on the plane or when i go to a meeting and only have my laptop and then i will have to deal with this broken KEY!I am not happy and i want all to know that i am not happy! I SPENT OVER $2,100 for this computer and the accessories i purchased with it! I expect better service than YOU WILL HAVE TO SEND IN YOUR LAPTOP and not do any BILLABLE work for a week to 10 DAYS!! Does someone have an answer that can help me solve this rather than be without my major tool to do my work for an extended period of time!Kevin P Rosell

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Broken "< , " key on my YOGA Yoga 720-15IKB Laptop (ideapad) Machine Type Model 80X7001SUS

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 134.8

Hello i recently Bought This Laptop and the rotation worked just  fine, but after i updated via windows update It wont Rotate anymore, i looked around in a few posts about registry keys and enabling it. the rotation lock button popped back up but it still will not rotate. Any help is Appreciated it. I've Spent 3 days trying to figure this out so forgive me if this is a duplicate post. Model Number 80v5

Read other answers
RELEVANCY SCORE 132.8

Hi, I just bought my Lenovo Ideapad 320-15IKB Model: 81BG Machine Type Model: 81BG005BPH yesterday and it only has a 4GB RAM. Can I upgrade it's RAM to 8GB or maybe more? Thanks!

A:RAM Upgrade for Lenovo Ideapad 320-15IKB Model: 81BG Machine Type Model: 81BG005BPH

You have 4GB soldered memory and 1 slot(socket) to add  additional 8 GB RAM 2133MHz DDR4.Thus 12 GB max on your machine.

Read other 2 answers
RELEVANCY SCORE 126.8

Hi, I recently bought a Yoga 500-14ISK Laptop (ideapad) - Machine Type 80R5 and have used it extremely rarely. I would say I've used it at a maximum of 30-40 hours. I have had some problems with the laptop but nothing that made it completely un-usable until now. On turning on the machine, the network wireless adapter acts strangely, often showing the airplane mode symbol in the task bar. I may or may not be able to connect to my Wifi network but less than 2 minutes later the entire Wifi adapter disappears from the OS, no longer having Wifi settings or being able to configure the Adapter via device manager. I've been told a fix for this may be turning the wireless off and on again via the BIOS but I can't figure out how I access it, considering the first screen I see is the loading symbol for Windows 10. Anyone got any advice? Harrison

Read other answers
RELEVANCY SCORE 125.6

Hi Would it be possible to add a second disk into the Yoga 500-15ISK 80R6 or the only solution is to replace the existing drive with a bigger one? ThanksAlessio

Read other answers
RELEVANCY SCORE 125.2

Hi all, on June 2017 (around 3 months and half ago) I bought a Lenovo Yoga 510-14AST Laptop (ideapad) - Type 80S9 - Model 80S9000MIX.I immediately saw a huge slowness but I didn't have a good chance to deep dive the issue.In the last couple of weeks I investigated and found that when launching any of the installed applications (even just the browsers MS Edge or Chrome) the CPU and Hard Disk reach immediately 100% of occupation from Task Manager.I asked to the Lenovo Support guys and they suggested me to try One Key Recovery.I did it and unfortunately it didn't solve.Now the Laptop is reset with factory defaults but even just launching "Lenovo Companion" app cause cpu and hd to move quickly to 100%.The laptop is completely unusable and I'm quite disappointed because the performances are so poor like a Netbook with Intel Atom cpu.I contacted again Lenovo and they told me to send it for technical assistance.I will do it but I would ask if someone that has bought the same model experienced the same.My idea is to ask a replacement with another Lenovo model more performant (paying the difference if needed).Do you think it would a reasonable request?Thanks a lot for al your collaborationBest regardsFabio 

Read other answers
RELEVANCY SCORE 116.8

I have read discussion but remain uncertain if 8gb is the maximum memory I can put in my laptop. If anyone knows if I can upgrade to 16gb please provide link where I could purchase.
 
Thank you
 
Mike

Read other answers
RELEVANCY SCORE 116

Hello, my name is sebastian, I need to know if i can extend the memory ram on my "310 Touch-15IKB Laptop (ideapad) - Type 80TW - Model 80TW0004US". Now it's 8gb and I need to extend to 16gb or 32gb, the laptop has 1 bank to the ram ddr4. thank you

A:Extend ram - 310 Touch-15IKB Laptop (ideapad) - Type 80TW - Model 80TW0004US

Hi smbarrionuevo aka Sebastian,
 
Welcome to the Community Forums.
 
As indicated in the specification of the hardware manual (page27):
Max supported RAM (OEM recommendation is 12 GB
Slots: SODIMM 1, on board 1
 
Since you have a soldered 4 GB ram, you can have another 8GB to replaced the 4GB on the slot for 12 GB.
Can't really vouch for functionality for more than 12GB although third party reseller scanner like crucial may offer something bigger like here. This was also done on by fellow member slikvic24 adding 16GB to his ideapad 310-15ISK.
Always get return options to be on the safe side.
 
If you are ok with adding just 8GB then part number and suitable 8GB OEM ram are listed here along with substitute if you need it.
 
Hope this helps answer your query.
 
Regards
 

Read other 1 answers
RELEVANCY SCORE 113.2

I have read discussion but remain uncertain if 8gb is the maximum memory I can put in my laptop. If anyone knows if I can upgrade to 16gb please provide link where I could purchase. Thank you Mike

Read other answers
RELEVANCY SCORE 110.4

Hello,A few days ago I've received my new Lenovo yoga 720 15". i've noticed that the bottom aluminium body plate is uneven and edges are curvy. I thought that this would not be a big problem, but the other day, after intensive use in an uncomfortable position whitch included me holding the laptop on the sides of the body. The uneven edge is too sharp for comfort.So, my question is, do I have a chance to change the product? Because I consider laptop to be defective. (otherwise, I really love the product )

Read other answers
RELEVANCY SCORE 107.2

Yoga 710-15IKB Laptop (ideapad)  80V5   - Ghost/phantom Touch IssueThis issue almost made me crazy. I have try to  find out anyway to solve  but all failed. my english is too poor  so I copied another friend's post becaused we have the same issue and also have the same way try to solve this. thanks bro.Geochamp Dear Community, dear Lenovo People, I have the same problem. It usually occurs after waking up the Laptop from Standby. Sometimes, not always, a reboot helps. What I encounter in detail:- "Ghost Touch" Phenomenon  ,Ghost touch What I've tried so far to fix it: Firmware update: Even though my screen is an LG and is clearly affected, the firmware update program told me it is "not at risk" and wouldn't need an update. So this solution: https://support.lenovo.com/de/de/products/Laptops-and-netbooks/Yoga-Series/Yoga-3-1470/Solutions/HT1... does not work, at all.Updating drivers: I've updated drivers several times with no lasting positive effect on the issue. Win 10 Updates: Seem to have no effect whatsoever, but I figured are worth trying. Lenovo Updates in Lenovo Companion: No effect. Hardware check in Lenovo Companion: Reports no hardware failures. Calibrating Touch and Stylus: No effect. Once it even got worse, but it certainly didn't fix anything... I don't know... Deactivating and reactivating touch screen in the Device Manager: Seemed to help at first, but the issue keeps reoccurring.... Read more

Read other answers
RELEVANCY SCORE 103.6

hi all,i am facing issues with my keyboard as number 4 is getting typed continously and i cant stop it  (number 4 on keyboard not on numberpad). also i am unable to type upper case letters, as once i hold the shift key the cursor travers backwards and stops at the first word. plz helpi have tried below points:i have tried reinstalling windows which didnt work.there is no dust setteled on keyboard.please help.

Read other answers
RELEVANCY SCORE 102.8

Hello , I bought my Yoga 3 14 80JH one year ago .. it was working fine until I upgraded it from 8.1 to 10 then the bugs started to appeared .. Then I formated my lap with windows 10 original one .. The problem is that there are no drivers for my lap >>!! every time I tried to search the same page is shown says " sorry this product is no longer available " ..!! or  the page below shown  https://support.lenovo.com/error.html?code=5b6c4585fb4b195473fb1feae0eff3b7&cb=%2fsa%2far%2fproducts... MY laptop still under the warrnty !! how they stopped the support ? How can I download the drivers ? one more thing, unfortunatly during the format I deleted all the partitions and all the recovery removed .. so I lost my original windows and the key .. now I'm using another key for windows 10 .. is there any way to restore the original one ? Regards,        

Read other answers
RELEVANCY SCORE 101.2

Hello guys! My laptop do not charge its battery. It is plugged on to the power but it is 0% charged. Will  I have my laptop or my battery broken? Could someone tell me what I can do to solve this problem?Thanks!

Read other answers
RELEVANCY SCORE 101.2

I have been using this laptop for the past three years as a university student. Everything was great and worked fine, but the keyboard start acting up.  The only problem is the physcial keyboard lagging whenever typing. This has happen twice then it stop happening one day and now it is happening again. What i try and work is plugging a wireless keyboard or USB connected keyboard and works fine without any stutter or lag when typing normally (fast). Tried solutions: Turn on/off fitler key.Reset and reinstall OS Windows 10Optimize/Defrag SSD Reinstall and Uninstall PS/2 Keyboard software.

Read other answers
RELEVANCY SCORE 96.4

Since the replacement of the mother board (within warranty term), the serial number and machine type model number are shown ?invalid? in BIOS or windows program like Lenovo Companion.Lenovo provide flashing BIOS utility from within Windows, and that tool don?t provide option to flash the serial number and machine type model number.The search within Lenovo support community didn?t provide any answer for this need.Is there any solution?Thank you!

Read other answers
RELEVANCY SCORE 93.6

Hi all. I would like to know if this model's RAM memory can be upgraded to 32GB. Regards

A:Yoga 720 (15") Memory upgrade 80X7001SUS

Hello and welcome,
 
According to the spec, you have 8GB soldered + one RAM slot;
 
http://psref.lenovo.com/syspool/Sys/PDF/Lenovo%20Tablets%20_%20Convertibles/YOGA%20720%20(15_)/YOGA_...
 
16GB max / 2133MHz DDR4,8GB soldered to systemboard, one 260-pin SO-DIMM socket
 
I don't know if that slot can actually take a 16GB RAM module, but there's no way to get to 32GB based on that spec.
 
Z.

Read other 1 answers
RELEVANCY SCORE 93.6

Hi all. I would like to know if this model's RAM memory can be upgraded to 32GB. Regards

A:Yoga 720 (15") Memory upgrade 80X7001SUS

Hello and welcome,
 
According to the spec, you have 8GB soldered + one RAM slot;
 
http://psref.lenovo.com/syspool/Sys/PDF/Lenovo%20Tablets%20_%20Convertibles/YOGA%20720%20(15_)/YOGA_...
 
16GB max / 2133MHz DDR4,8GB soldered to systemboard, one 260-pin SO-DIMM socket
 
I don't know if that slot can actually take a 16GB RAM module, but there's no way to get to 32GB based on that spec.
 
Z.

Read other 1 answers
RELEVANCY SCORE 92.8

Hi, I'm having issues with my charger port, like I have to position the AC adapter to a certain position in order for my laptop to charge. If I just leave the cord as it is without anything to support it, like placing a book on the side and pushing the adapter cord thing a little bit upwards, my computer won't charge at all. Since two screwdrivers are missing on the bottom of the laptop the yellow port has been moving for a while, such as sometimes coming off a bit so I have to push the bottom to get the port back inside.  My warranty expired over a year ago and I don't know what to do now. I researched and saw that you can replace the charger port by buying a new one and taking off the cover at the bottom of the laptop in order to replace the broken one. But should I fix it myself or should I take it to a professional to fix it for me, even though my warranty expired long ago? Please help! I would really appreciate it.

Read other answers
RELEVANCY SCORE 92.8

Is it normal for the computer to be electrified in these species?

Read other answers
RELEVANCY SCORE 92.8

bilgisayar?m?n ?u an itibariyle onar?m durumunu detayl? bir ?ekilde gremiyorum. seri numaras?ndan arama yapt???mda lenovo bdh diye bir site zerinden onar?m? devam etmektedir diyor. detayl? i?lemlere nereden ula?abilirim. ald???m ilk gnden beri problem ya??yorum. HD %100 kullan?m veriyor ve ses geliyor. lenovo ve microsoft uzaktan ba?lant?larla zemediler sorunumu. ?u anki i?lemleri detayl? takip etmek istiyorum.

Read other answers
RELEVANCY SCORE 92.8

Hello, I would like to know if the thunderbolt 3 lane in lenovo ideapad 720s 15,6" laptop is 2 or 4 lane? I am planning to use the computer with an eGPU in the future, so it would be nice to know. Thanks for the replies in advance. Greetings, Mikael

Read other answers
RELEVANCY SCORE 92.8

I bought this new laptop 510-15IKB Laptop (ideapad) - Type 80SV I can't find the optical drive in my lap. Optical drive slot is available but there is no eject button on it. 

Read other answers
RELEVANCY SCORE 92.8

Hello
I bought a new Lenovo Lab a week agoBut I noticed that the screen is white when the room is without lightAlso the casing around the screen is invalid and has many blanksThe following pictures
I went to the sales center for warranty and refundHe said that this in Lenovo and can not be retrievedPlease help ....I only used it for one week
series number:  pf******
 

 
Moderator note: serial number removed to prevent abuse.

Read other answers
RELEVANCY SCORE 91.6

My new LAPTOP is kind of slow and I find the smart graphics switching doesn't actually work. Tried to trouble shoot with Lenovo customer care and even updated to the latest windows. Didn't help much. Can anybody help?

Read other answers
RELEVANCY SCORE 91.6

Hello there, I want to buy this type of laptop https://mediagalaxy.ro/laptop-lenovo-ideapad-520-15ikb-intelr-coretm-i5-8250u-pana-la-3-4ghz-15-6-fu... have to know 2 big things about this model(which i didn t found on lenovo site by its MTM) 1.What's the maximum capacity of ram? It has 4gb onboard ram,can i go for a maximum 20gb?2.What type is the ssd? It is a sata III one? An m2 sata or an m2 PCIE? Ty in advance for your time

Read other answers
RELEVANCY SCORE 91.6

My new LAPTOP is kind of slow and I find the smart graphics switching doesn't actually work. Tried to trouble shoot with Lenovo customer care and even updated to the latest windows. Didn't help much. Can anybody help?

Read other answers
RELEVANCY SCORE 89.6

I have Sketchup Pro 2017 installed on my Yoga 720 laptop at work.  On paper it seems like this computer should be more powerful than the machine its replacing, but its performance in Sketchup is really slow.  It makes the program really difficult to use because its freezing and lagging so much.  I've run a quick diagnostic on the machine and it passed.  I also have run Sketchup with the task manager window open and it seems to be using about 35-45% of the memory while its running.  Is it a graphics card issue?  My collegue ran one of the same files I've been working on and it worked fine and her machine is in theory less powerful.  She is using Windows 7 however.  Could it be an operating system issue?  Any other ideas?

Read other answers
RELEVANCY SCORE 88.8

On my brand new yoga 710, from time to time, the screen with start to do small shifts vertically.  Windows is up to date, went through and did intel specific driver scan, which came up with lenovo having a custom display driver set. Has anyone else experienced something similar to this.... this is my first touchscreen system I have ever dealt with, so I'm not sure how these custom drivers function.  It is about one pixel shift, which is not much, but enough to make me want to throw this thing out the window 4 days after buying.

A:Yoga 710-15IKB Laptop Screen Shift

Update, seems to only shift google chrome, chrome is up to date also, just checked

Read other 1 answers
RELEVANCY SCORE 88

I bought the Yoga 720 13IKB Type 81C3 - Model 81C3005LPG - last week to use it for photo edit and I noticied that the screen have strong yellowish tint.I tried to find a calibrated ICM (or ICC) color profile on the vga_drivers folder but could not find it.Also tried to use the windows 10 color calibration tool with no satisaftory results. I'm really disapointed and before start to tell the world on photo forums that this laptop is not suited to photo edit because of this super strong yellowish tint screen I decided to ask here if any members of the comunity or the Lenovo support team have any ICM color profile file that minimizes it.Note that this model have the BOE06FA panel and not the LG (like some USA models I believe).Thanks in advanceHugo Verssimo

Read other answers
RELEVANCY SCORE 87.6

Hello all--am seriously considering returning this laptop---if this cannot be resolved.  Just bought thiis laptop about a month ago.  Doesn't matter which browser I use, but within 15-20 min online it starts to flicker violently (the word that comes to mind), and also today started blacking out.  It only does this when I am online, and it doesn't matter which site I am on.  It happens with all browsers, but with IE it starts almost within minutes of going online.  I am forced to shut the browser down. I've tried the Lenovo suggested Task Manager check---but I have not downloaded any apps that might be interfering.  Literally, this laptop is brand new! I've not installed anything. I don't want to remove the battery...I shouldn't have to do all this stuff to a brand new machine. It's frustrating since I got this specifically to do online things---work, design, surf, etc. I've searched hte knowledge base and the community and cannot see anything similar except for Tablets. Any ideas anyone?  TIA, Diane

Read other answers
RELEVANCY SCORE 86.8

Hello, One of our ThinkPad Yoga goes into an endless loop when attempting to reboot. The O/S was upgraded from Windows 8.x (as shipped) to Windows 10 (MS free upgrade) a long time ago and there have been no previous issues restarting. I believe the version of Windows is 10 Home Edition. The HDD is almost fully utilised (1 gig free). Irrespective of the options taken, on boot up the screen flickers what looks like a CMD window in the top left of the display twice very quickly, then after the Lenovo splash screen is displayed:Preparing automatic repairThen Diagnosing your PCAutomatic RepairYour PC did not start correctly Restart just continues in the loop irrespective when continue or repair is selected. I?ve taken Advanced options:Continue ? Just continues in the loopUse a device ? I?ve tried creating another rescue boot disk from another yoga without a CD Rom ? attempting to create it on a USB stick but the create repair disk in Windows 10 Pro doesn?t allow USB stick as an optionSystem restore point shows me 4 states however when selecting any I get the message the backup drive cannot be foundI can access a CMD promptStartup repair - couldn?t repair your PC  see log file c:\Windows\System32\Logfiles\SrtTrail.txt.  I?ve attached this file that I copied to USB via the CMD Prompt.  I have renamed the file from txt to doc. The error message in the log file states The operating system version is incompatible with Startup RepairHow... Read more

Read other answers
RELEVANCY SCORE 85.6

Dear all, I would like to know what is the DRAM brand that I can choose to upgrade?RIght now, my 1 year plus notebook is running with 4GB Memory.I want to upgrade it another 8GB.Please advice.

Read other answers
RELEVANCY SCORE 85.6

heya i dont know if anyone has had this problem or whether anyone is able to help but i have a lenovo ideapad z580 model type 2151 core i5 3210m laptop that powers on, fan spins, led lights come on and screen lights up but nothing is displayed, no lenovo logo, no access to bios, nothing. if i use the nova key the blue menu pops up in the middle of the screen but if any of the options are selected the menu disappears and screen stays blank.

i have tried connecting to an external monitor and get nothing, i have reseated ram, swapped ram slots, reseated hard drive. tried it without a hard drive, taken out the cmos battery, taken out the battery and held down the power button for 60 seconds, tried it on just the ac adaptor, unplugged all peripherals i.e dvd drive, wifi card ect.

if i press ctrl alt delete computer restarts but still the blank screen, ive seen many posts and forums that describe a display that black as in doesnt turn on but mine is on, i can see the light switch on when i press the power button.

any help anyone could give me would be grately appreciated.
 

Read other answers
RELEVANCY SCORE 84.8

The laptop states that the battery is fully charged, but it shuts down when the laptop is unplugged.  I think I have the settings configured properly, so I am at a loss.  Please find those settings attached.  Any assistance would be appreciated.


























Screenshot 2017-02-19 18.49.32.png ?52 KB

Read other answers
RELEVANCY SCORE 84.8

The laptop states that the battery is fully charged, but it shuts down when the laptop is unplugged.  I think I have the settings configured properly, so I am at a loss.  Please find those settings attached.  Any assistance would be appreciated.


























Screenshot 2017-02-19 18.49.42.png ?66 KB

Read other answers
RELEVANCY SCORE 84.8

so i have recently bought 100-14IBD Laptop (ideapad) - Machine Type 80RK and just have 2 gigs or ramnow i need a 4 gb ram.my question is1. is there any an empty slot inside the notebook ?2. 2gb ram it's soldered on the motherboard or not ? thank you

A:100-14IBD Laptop (ideapad) - Machine Type 80RK Ram...

Hi jasmerah , 
 
Welcome to the Community Forums.
 
Based on the hardware manual specification :
Max 8GB: 2GBonboard and/or1 SODIMM slot DDR3L-1333 MHz/1600 MHz 
 
greennboard ram , yellow:add on ram?
The 2GB is soldered on the motherboard itself and you have additional 1 slot for upgrade. Reference on the hardware manual page 43 .
 
Hope this help answer your query.
 
Regards

Read other 1 answers
RELEVANCY SCORE 84.8

Dear all, I bought this computer 500-15ISK Laptop (ideapad) - Machine Type 80NT approx. 1 month ago and it is running very slow.I did not install anything on it, I am just using it for browsing Internet and using Microsoft Office.For example, if I have more than 5 tabs open in Google Chrome, it takes me ages to do other tasks, just opening another tab is very long, launching the calculator is long and so on...I bought this computer as my old computer (not Lenovo) was starting to be slow after a couple of years but it happens that this new one is slower than my old one  Has anyone encountered this issue and is there any possibility to fix?Unfortunately, we cannot reach easily a technical help from Lenovo Customer Service... Thanks in advance. 

Read other answers
RELEVANCY SCORE 84.8

Dear all, I bought this computer 500-15ISK Laptop (ideapad) - Machine Type 80NT approx. 1 month ago and it is running very slow.I did not install anything on it, I am just using it for browsing Internet and using Microsoft Office.For example, if I have more than 5 tabs open in Google Chrome, it takes me ages to do other tasks, just opening another tab is very long, launching the calculator is long and so on...I bought this computer as my old computer (not Lenovo) was starting to be slow after a couple of years but it happens that this new one is slower than my old one  Has anyone encountered this issue and is there any possibility to fix?Unfortunately, we cannot reach easily a technical help from Lenovo Customer Service... Thanks in advance. 

Read other answers
RELEVANCY SCORE 84.4

Hi,   i have posted before on this subject. I purchased the Lenovo yoga 500 Laptop model 80N5 , serial number R9OG44P3  but  the 23/10/15 with a year?s warranty,  but the warranty on this machine started 5/6/2015 . The Laptop is hardly used, I ran some updates which worked fine, then it shut down and wouldn't power up.I have had it looked at by 2 independant companies who have said that the power brick  caused a burnt chip on the motherboard and that a power suge could have done it!  I was under the impression that the Power brick has built in surge protector and woulnt have gone as far as the unit to damage the motherboard! i have been told by the company that i bougth it from it was negligence by me that has caused the unit to malfunction . They want a report saying a manufactor fault then it will get replacced.I have seen on the Lenovo website recall for power cords and batteries, can you advise if my model is one of those and apart from that what else can i do .

Read other answers
RELEVANCY SCORE 84.4

CAN MY LAPTOP INSTALL A REMOVABLE CARD FOR THE BETTER PERFORMANCE!!!PLEASE HELP ME LENOVO SUPPORT COMMUNITY!
 
removed serial number per forum rules - mod

A:LENOVO FLEX 3 1580 LAPTOP Serial Number: xxxxxxxx Machine Type Model: 80R40007US

Are you asking about memory?  SSD?  Other?

Read other 1 answers