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U310 AUDIO

Q: U310 AUDIO

So I cannot get the internal microphone to work on CS:GO or any steam game for that matter. Besides that I use a headset which I have set to default audio in but still doesnt work. can someone help??UPDATE: I tried to listen to what was going in the mic. I could hear the test sound that I made but afterward it made an eerie echo which kept on taking place for 20 seconds. This was with the headset, when I used the internal mic, the test sound was unrecognisable and the echoing was much more prominent. Is it a hardware issue?

RELEVANCY SCORE 200
Preferred Solution: U310 AUDIO

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You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: U310 AUDIO

SAMPLE SOUND

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RELEVANCY SCORE 40.4

Okay so the Heading is pretty self explanatory.I want minimum of 8GB RAM but I'm not sure about the specifics(serial numbers, RAM type, etc, etc whatever its called).Thanks in advanced.Bonus points for those who can suggest a nice SSD to replace my HDD.

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RELEVANCY SCORE 40

I have just purchased a U310 Ideapad runnning windows 10 home, the first thing I did was take an image of the hard drive of the device in its state as just purchased ie without setting up the device or booting into the OS. I then proceeded to setup the device and all was well, I removed a lot of the bloatware but for some reason restored the saved image I had previously taken back onto the device obviously over writing the partitions which were there originally. Now OKR fails to find the original factory image, when I select the restore from initial backup option I get the message 'the program cannot restore the system partition because its structure is incorrect. You may have to recreate the partition to continue.' I am sure it is some easy fix to one of the partitions or something as I couldn't have done that much of a change, has anyone any ideas ?

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RELEVANCY SCORE 40

Hello,I own a lenovo u310 notebook. Just recently harddrive broke, (made double check of that). And I cant be left without a laptop right now (linux booting from usb isnt an option. But I know theres ssd in this computer for caching purposes, can I anyhow use that ssd to install OS for a while? Problem is I cant access windows since hdd is broke (formated the harddrive in hopes of it to start working anyways), and booted linux or some partitioning tool like gparted doesnt detect the SSD. Still its there in bios boot options (ATA SSD1).So my question would be, Is there any way making SSD visible to some standalone formatting tool, and using the drive for installing os? edit: When trying to install debian the drive also doesnt appear.

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RELEVANCY SCORE 40

Hey peeps. I've got a Lenovo u310(handmedown) which used to run Windows 7 home basic when purchased(now I use win10).Can someone please tell me:A)about its SATA type or how to find out SATA type so I can upgrade to an SSDB)Which RAM stick to use so I can upgrade to 8GB and maybe 16GB(I forgot if this laptop has space for 2 sticks)C) can I upgrade it's CPU to a probably new shiny 6th genD) cooling requirements for the aboveThanks

A:UPGRADE U310

I realized the SATA type

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RELEVANCY SCORE 40

My mouse and touchpad have stopped working while I was watching a Hulu video on full screen. I've restarted my computer three times, went through options on the Control Panel and hit all the keyboard buttons that I thought would bring it back to life and so far nada. It still doesn't work. Please help!

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RELEVANCY SCORE 39.6

Same problem here... any solutions?   What about gluing it? 
 
EDIT: Moved post up to use for escalation - Amy_Lenovo
 
Lenovo is investigating reports of U310 Touch devices experiencing hardware issues with hinges and the screen becoming separated from the lid or bezel.










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A:Re: U310 Touch Hinge

I purchased a Lenovo U310 Touch last May and it has been working wonderfully until recently.  I've noticed in the last few weeks that every time I open or close the lid, the hinge makes a loud cracking noise and pops off at the ends. I can press the hinge cover back into place, but it just continues to pop off every time I open/close it. I contacted Lenovo Support about the issue, and even though my machine is still under warranty, they will not fix it without charging me because they have no proof I didn't break it myself (which I find absolutely ridiculous; I haven't dropped or damaged it in any way, and if you look at the computer you can clearly see it is otherwise in perfect condition.)That being said, has anyone else experienced this problem with the U310? Does anyone have any suggestions to fix it? I am concerned that it will just get worse and eventually affect my display.

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RELEVANCY SCORE 39.6

Hi, I left my computer on with the power supply plugged in, came back and the screen was black, computer was awake screen wasnt. So I did a hard reboot few times, still black screen. I tried plugging it into a monitor and got nothing. So I left it run out of battery and then tried rebooting same thing. I read somewhere that if you remove the ram and reinstall it, it would work. I've tried that now too and nothing same situation. Help!

A:U310 black screen

Hi Tracy,
 
Welcome to Lenovo Forums.
 
Please perform the below steps:
 
Hold power button down to turn laptop off.
Unplug, and remove battery. Hold down power button for ~ 30 seconds. Re-plug, without battery and see if you can boot to bios setup. (F1 or F2 key at Lenovo screen) If so, shut down again, and replace battery. Boot and see what windows does. And post the details of your laptop, model, and OS. (Operating system)
 
I hope the above information helps.
 
Regards,
Shashi
 
------------------------------------------------------------------------
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 39.6

Hi there,
 
Hopefully this is not in a thread somewhere else, I've tried to find one (believe me, cause I'm desperate..).
So in the middle of me writing my master thesis, my computer just decided to die on me two days ago. Luckily, I haven't been that stupid so I've got backups of everything concerning my thesis, but as you can imagine it is not a dream scenario to suddenly not have a computer at all.
 
Anyways, to the issue:
 
So what happened is this.
1. In the middle of writing a blue screen comes up, saying that there has been a problem. A sad smiley face "" came up (I thought to myself that this can't be true. And then it said (translated from Swedish): "A problem has occured on the computer. It needs to be restarted." Something about information about the occurrence being collected.. "..afterwards a restart will take place automatically."
 
It then added: "If you want more information you can search for this issue online later: KERNEL_DATA_INPAGE_ERROR
 
It then restarted after some 30 minutes.
 
2. It started as normal (allthough a little slow), but then when I logged in almost none of my programs started. Any folder cannot be opened more than 15-20 seconds before it freezes a little bit and then just discontinues "explorer"/the folder and I'm back on the startscreen. Also, WIFI cannot be found whatsoever. Not that I cannot find WIFI, but it seems as if the actual WIFI on the computer just does not work. Or more like it doesn't even exist.... Read more

A:Lenono u310 w. W7 crashing on me

Here's more info on the KERNEL_DATA_INPAGE_ERROR:  http://www.carrona.org/bsodindx.html#0x0000007A
Particularly, have a look at the Usual Causes section near the top.
This is often a hardware problem - so start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html
I'd start with the hard drive tests - but that's just a guess on my part.
 
Then, Please run this report collecting tool so that we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/
When done a Notepad document will open with the name of the file and it's location. (By default it'll be a .zip file located on your Desktop)
Simply upload the .zip file with your next post and we'll move on from there.
 

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RELEVANCY SCORE 39.6

Hi all.....
I have a problem with my web cam. When i opened my web cam the front cam is not displaying my video clearly...
It is working but it is not displaying clearly.................
I'm attached the image so that one an understand my web cam problem....
 

A:lenovo U310 web cam problem!!!!!

You appear to have a Lenovo IdeaPad U310 laptop which comes with Windows 8.1 64-bit and which has a 1.0MP HD fixed-focus webcam.

Here is the webcam troubleshooting section.

--------------------------------------------------------------
 

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RELEVANCY SCORE 39.6

hello , I'v got a 2cm vertical black line in the left side of the screen of my lenovo ideapad u310 and the problem is not in the screen because when I reinstalled the windows the problem was fixed for tow days and then after finishing installing the drivers the problem got back .
any help please ??
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:U310 - 2cm black screen

Hi kafri , 
 
Welcome to the Community Forums.
 
Would the same verstical line appear on an external display?
Having this line after drivers update, maybe we can try to uninstall (try to notice if the line dissappears) and then update the video drivers from the support site first. If the line is gone set drivers update to never.
 
Check if resolution settings and or changing scaling properties helps /ratio aspect helps.
Update us how it goes.
 
Regards

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RELEVANCY SCORE 39.6

Hello!

I've been having trouble with my Lenovo Ideapad U310 (running Windows 8.1) for quite some time now. Generally, it occurs once I try to reawaken the laptop after having had it on Sleep mode - the laptop freezes and then eventually the blue screen of death appears. I've been reading around the subject ever since it began, and I've tried enabling a hybrid sleep but no luck! I've tried updating all drivers but Lenovo is, quite franky, a bit rubbish at this. The error makes it a real pain to use my laptop at university etc, so I'm hoping someone can interpret the attached dump files for me!! I've only attached the last two but if you think more are needed, please let me know, as well as any other system details! ]

Cheers xo
 

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RELEVANCY SCORE 39.6

I bought this device 1 month ago, and several days after - the pc won't awake from sleep, getting into the "new" blue screen saying "driver_power_state_failure".

After restart, a msg came saying the Intel Rapid Start Technology wasn't enables.

1. I downloaded the IRST from Lenovo site, but once trying to install, I got a msg saying the my pc does not have the minimum requirements to be installed.
2. So I googled, and came up with something that says that that I need to enable AHCI in my Bios.
3. I went to the BIOS, and indeed the AHCI was enabled.
4. In the BIOS, also the Intel Rapid Start Technology was enabled.
5. However, its status was "INVALID".

Please, I have no idea where to go next. It seems my computer hates me...
 

A:Lenovo u310 driver_power_state_failure

If its a brand new computer i would call lenovo and find out about having it diagnosed under the warranty.or go to a computer repair place that repairs ibm/lenovo computers to find out the exact problem and go from there.if its an authorized lenovo reseller they will be able to advise you further.
 

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RELEVANCY SCORE 39.6

Hello, I purchased a U310 Touch about 15 months ago that is no longer under warranty. Every time I try and boot the machine I receive no response from the machine. The power light turns on, the fan spins, the HDD turns on but the screen never displays anything. Even when I close the clamshell the machines power button stays lit and won't shut off unless I kill the power by holding down the power button. My troubleshooting steps have been:Reset RAMUnplug battery from motherboardWait for battery to completely drainBoot with HDMI monitor to see if anything displays (nothing would, so LCD panel should be good) With all of these, I cant get the machine to fully function. It feels like the machine is in total sleep mode, I feel like it needs a new motherboard. With my experience with lenovo I feel like this will be the last machine I ever purchase from them, this is unacceptable for a laptop of this age.  Does anyone have any similar situations? If so did you purchase a new motherboard and was it good to go? I'm very comfortable with ripping machines apart since I used to work on a help desk. I would hate to spend $100 on a part and waste all that time if it wont fix the issue.  Any help is greatly appreciated.Thank you.













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A:U310 Touch Won't Turn On

Hi overtheborder and welcome to the community,
 
What OS are you running?  Maybe two things you can try depending on the OS.
 
Remove the hard drive and see if it boots to the bios.
 
Try booting a usb flash drive with linux.
 
Regards,
Dave
 
 

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RELEVANCY SCORE 39.6

Hi, would anyone be able to tell me if the u310 touch as the same LCD panel as the u310 non-touch?  thanks

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RELEVANCY SCORE 39.6

Hi there,i have a little Problem.when i boot the laptop i get an errormessage:RecoveryYour PC/Device needs to be repaired File: \BCDError Code: 0x0000098 Ok i thought, no problem lets have a look.starting with the Lenovobutton on the left put me in the Novo Button MenuNormal Startup = BCD ErrorBIOS Setup = BCD ErrorBoot Menu = BCD ErrorSystem Recovery = Loading Files ok, then there are these spinning dots foreverbooting from USB not possible (or i dont know how without bootmenu and bios) is there an easy solution? Torsten

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RELEVANCY SCORE 39.6

so my trackpad stopped working on my u310. it says the device is not disabled and is working properly in properties. What happened?

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RELEVANCY SCORE 39.6

I would like to replace the original HDD on my U310 notebook with an SSD.  Is there anything special about the specs that I need to know about when going to purchase something?

A:Replace HDD U310 notebook

anything 2 1/2" wide and 7mm thick should work

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RELEVANCY SCORE 39.6

Hi, would anyone be able to tell me if the u310 touch as the same LCD panel as the u310 non-touch?  thanks

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RELEVANCY SCORE 39.2

I have a U310 4375 i3 Ideapad which powers up but does not display POST or boot into Windows.The screen is backlit but I don't get a Lenovo splash screen.When I use the Novo button I get the boot option box but whichever option I select results in a black screen.I suspect a bad bios but I can't get into the bios or boot menu so I can't flash it.Is there a way to flash the bios without being able to see the bios or change the boot order? Thanks, jhugh.

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RELEVANCY SCORE 39.2

I have a Levovo Ideapad U310, PN 59351642, 13.3" Ultrabook. When the power button is pressed, I can hear the CPU fan was on but there was nothing on the screen. I verified that the disk is working. I can attach the disk to my external drive and it is working file. I suspect that the mother board is bad. But I need to confirm this before ordering a mother board replacement. There are other components such as the LCD screen or the CPU itself might be bad. When I turned on the power, I tried to enter the BIOS set up utility by pressing Fn-F2 but there was still nothing on the screen and there was no sounds or beeps. I have tried the "onekey rescue" but this also did not work. Are there any other tests that I can perform to be certain that the mother board is bad and all other components are still okay? Any helps / suggestions are greatly appreciated. Ken

A:Ideapad U310 Motherboard Problems

Same here. Mobo is faulty. Symptoms are- press power and caps lock flashes once- front battery light is on and funtions normally (flashing amber for charging, white for charged)- front power light is white, as normal- power on button is on, as normal- nothing on screen, no backlight, completely black My part number ends with a 7, meaning i5 CPU - so it's not a CPU specific issue but a common issue between models, meaning motherboard or something on the board like the GPU.

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RELEVANCY SCORE 39.2

Howe are you?I accidently deleted factory installed Windows program preinstalled on my computer.is there anyway you can send me a link to down load? it is Windows 7 and I can provide serial# if necessary.

A:Ideapad U310 factory reset

Hi kimuh72 ,
 
 
Welcome to the Community.
 
Keep your Serial number confidential.
Did you clean install windows reformatting the entire harddrive before or just an in place install?
Did you manage to create a recovery media before?
 
The factory image resides on a hidden partion on the harddrive and can only be restored on the depot facility.
 
No harm on trying if it is still working right .
Turning off your pc , then press the Novo key (page 28) ,
System recovery on the menu
 
You may order your Recovery media set by calling support  
Check your warranty coverage specially if the harddrive broke for repair . 
Else,  you can download windows 
OEM product key would be the challenge , you can try using tools to extract it if needed.
For the drivers needed , its all free for download. 
 
Hope this post helped you and gave you idea to proceed.
Just reply back and let us know how it goes. 
 
Regards,
 
** Edit notes: added links for reference on highlighted terms **

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RELEVANCY SCORE 39.2

Hi my System/CPU Fan doesnt work anymore... What can i do? How to fix this? I'm using windows 10 at the moment. Thanks for help.

A:System Fan u310 doesn't cool

Welcome to the Lenovo Community !
 
Sorry to hear of your problem.  Is the fan not spinning at all or is the fan spinning, but the laptop feels warmer? 
 
If the fan isn't spinning at all then it most likely needs to be replaced.  If the system is still under warranty then I would recommend that you contact Lenovo Support for warranty assistance.  If the system is no longer under warranty then you can have a local computer repair service replace the fan or do it yourself if you are comfortable working inside your laptop.   Your model's Hardware Maintenance Manual will explain how to dis-assemble the laptop for the fan replacement.
 
Lenovo Support
German01-805-366-869 (0,14 ?/Min aus dem deutschen Festnetz. Max 0,42? /Min aus dem Mobilfunk)7:00-20:00 Uhr Montag ? Freitag, 10:00 ? 18:00 Samstag und Sonntag
 
Hardware Maintenance Manual:
https://download.lenovo.com/consumer/mobiles_pub/ideapad_u310_u410_hmm_1st_edition_mar_2012_english....
 
If the fan is spinning, but not cooling the laptop then try cleaning the fan and heat sink assembly.  Given the time the laptop has been in service these items mostly like are filled with dust which is reducing the laptop's cooling efficiency.  Cans of compressed air can be purchased at any electronics store.  Just use short bursts of air in each of the laptop's air vents several times or until you no longer see dust being blown out.  Avoid long blasts of ai... Read more

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RELEVANCY SCORE 39.2

Hello! My Lenovo U310 beeps once, everything lights up (except for the screen) and the fan spins for a second and then stops. Anyone know how to fix this?

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RELEVANCY SCORE 39.2

Look at what I found (or may be someone else - didn't see it posted).  BIOS update fixes issue: BIOS and boot menu can't be accessed after windows recovery. Worked on my 65CN98WW BIOS u310, now I can actually get into the BIOS setup using the NOVO button.  Finally. Here:  65CN99WW Bios

A:New u310/u410 BIOS 65CN99WW

Hi drbnc,
 
Welcome to Lenovo Community Forums!
 
We are glad to know this information, this post will help a lot if any of the user face same issue with BIOS accessibility.
 
Do post us back for further queries and suggestions.
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 39.2

hello, Today i spilled water over my lenovo u310 touch and at the moment it is still working.I saw that some lenovo's are water resistent so i wonder if the u310 touch is also water resistent?If its not what should i do to prevent any water problems with my u310 touch? Thank you in advance for your help!

A:U310 touch water resistent?

Hi Kelly,
 
Welcome to Lenovo Community!
 
No, neither the keyboard nor the rest of the computer are waterproof. The drain holes drain water out but once it's in there, it can do damage despite this.  Lenovo won't honor the warranty if there's even the slightest evidence of water spills.
 
If you have water spillage, you should leave it to dry for two days before reattaching the AC and battery.
 
Let me know how it goes.
           
Regards,
Shashi
 
Tap that kudos button if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 39.2

Hi all  My old notebook recently doesn't working properly, (when i boot up, sometimes hard disc error happend) so I'm thinking about to upgrade hardware.Here my question is, what kind of hardware can I upgrade(change)?I'm thinking about to upgrade hard disc to SSD and processor upgrade. Please recommand, thank you! 

A:Upgrading Hardware(U310 or U410)

Hi kyd9019 , 
 
Welcome to the Community Forums.
 
Based on the recommended upgrade list tested on the model : 
 
Hardware Manual (item 13 page 88) for a SSD upgrade : 16G, 32G mSATA SSD 
 
SSD 16G SSD, Sandisk, Sandisk U100 16G mSATA SSD (U310/U310 Touch) part number : 16200215 
SSD 16G SSD, Lite-on, Lite-on LMT-16M3M 16G mSATA SSD (U310/U310 Touch) part number : 16200241
SSD 32G SSD, Samsung, Samsung PM830 32G mSATA SSD (U310/U310 Touch) part number : 16200108
SSD 32G SSD, Sandisk, Sandisk X100 32G mSATA SSD (U310/U310 Touch) part number : 16200162
SSD 32G SSD, Micron, Micron C400v 32G mSATA SSD (U310/U310 Touch) part number : 16200163
 
SSD, 16G SSD, Sandisk, Sandisk U100 16G mSATA SSD (U410/U410 Touch) part number : 16200215SSD, 16G SSD, Lite-on, Lite-on LMT-16M3M 16G mSATA SSD (U410/U410 Touch) part number : 16200241SSD, 32G SSD, Samsung, Samsung PM830 32G mSATA SSD (U410/U410 Touch) part number :  16200108 **13 SSD, 32G SSD, Sandisk, Sandisk X100 32G mSATA SSD(U410/U410 Touch) part number :  16200162 **13 SSD, 32G SSD, Micron, Micron C400v 32G mSATA SSD (U410/U410 Touch) part number :  16200163
 
Processor (depending on the machine number ( from the sticker or check it from here ): 
IntelŪ Core? i3-2367M processor (2 cores / 4 threads, 1.40 GHz, 3MB cache), integrated Intel HD Graphics 3000, DDR3 memor... Read more

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RELEVANCY SCORE 39.2

Hey everyone, I got a new ideapad U310 this weekend. I'm very happy with it, accept for the fan. It seems to go fast for no reason. I found some old topics on this forum, one with a bios update, but it does not seem to work anymore on the current bios version unfortunately. Can anyody please help me? The fan noise is very annoying and after 2 days of working with the ideapad I rather have it turned off to get rid of the noise than continue working on it.  

A:New Ideapad U310, how to reduce fan speed?

Hi schildpad00
 
Can you clarify more, which model exaclty you have ( S310 or U310 ) , and also do you play a games while the fan makes that noise 
 
Please let me know
 
Thanks 
Alaa




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 39.2

Hi all,I've been having some sound issues with my Ideapad U310 for a while now, and any help would be appreciated. Initially, no sound came out of the speakers, but if I plugged heaphones into the audio jack I could still hear sound through the headphones. Unfortunately, now there is no sound from either the speakers or the headphones. To address this, I've tried disabling sound enhancements through playback devices. I've tried installing the latest drivers for Intel Display Audio and Conexant Smart Audio HD. I've also attempted deleting these drivers (both together, then one at a time) and then installing manually/letting Windows install them. Unfortunately the nearest factory reset goes back to a time when the sound was not working. None of this appears to work. I'm wondering it whether it could be a hardware issue, since the USB drive next to the audio jack does not work either and what with the headphones initially still working. I'm running Windows 10, 64 bit. Any tips or advice would be greatly appreciated. 

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RELEVANCY SCORE 39.2

I bought a u310 slightly used but had a failing HDD. The person who was using it installed an operating system on the SSD and now I can't seem to access the bios at all. I had read that this may happen if Rapid Start is not disabled before formatting the SSD.  What do I need to do to be able to access the bios again? There is no bios files listed as a download for this computer so I can't even seem to be able to flash the bios. I already sent it to lenovo to replace the HDD and instead they tried to charge me $167 to image the machine, which I said no to and they sent the computer back without fixing it.










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A:U310 can no longer access bios

Are you able use temporary boot device feature? Meantime you could press Fn+F2 at the lenovo screen and you might have a look at below threadhttp://forums.lenovo.com/t5/Lenovo-3000-and-Essential/SOLUTION-Press-F2-to-Enter-Setup-does-NOT-Appe...



Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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RELEVANCY SCORE 39.2

I'm running Windows 8.1. I started having issues the day before yesterday when I downloaded Skype. It froze several times, task manager couldn't kill it, and I had to turn my laptop off to close the program. After doing that, I was able to use Skype and did so for a few hours with no other issues that night. Yesterday, while in the middle of watching a video on Chrome, the video suddenly froze and it popped up saying that Chrome wasn't responding, did I want to wait or close it. I selected close but it wouldn't close, just kept running the "Windows is looking for a solution to the problem" thing for several minutes so I had to end Chrome through the task manager. When I tried to reopen it, it wouldn't respond. I restarted and decided since I'd had no issues before installing Skype, I would uninstall it and see if that helped. I also uninstalled a few games I no longer used in case I was having space issues. I then had it download and install any Windows updates, restarted after that was done, and was able to use Chrome again. A few hours later (the computer had been asleep for at least two or three hours,) I was successfully browsing when I tried to view a news site and Chrome froze/stopped responding. I tried to select "close the program" again but got same result, it wouldn't close, kept saying "Windows is looking for a solution to the problem" so I used the task manager to close it again. Repeat the earlier issues, couldn't reopen Chrome, turned laptop off and back on... Read more

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RELEVANCY SCORE 39.2

I have a Lenovo U310 Touch that came from the store with Windows 8.1 on it. I need to install Hyper-V and that requires 8.1 Pro.

I have a product key from my MSDN subscription for 8.1 Pro and attempted to use the "Add Features" program from the system screen to upgrade. It takes the code, validates it as ok, goes through some downloading and other stuff then reboots the system. When it comes back up after the reboot it states "Couldn't add features" along with a contact Microsoft Support link.

I looked around and can't find a log file or any error codes that I could post here, if anyone knows where it is I'll be happy to post anything I find.

I tried contacting support, but the two different people I talked to just walked me through the same process to then punting to another person who ran me through the same and came to the conclusion "can't help you".

I've done this on 2 desktop machines to enable Hyper-V with no issues but for some reason this doesn't work on this "Ultrabook".

I've tried this on a hard network connection and on a wireless connection to see if anything changed. Still broke both ways.

The machine does have 2 drives in it, one 20GB SSD for recovery and recovery drivers and the primary drive. I've read where there may be files mapped on that drive that are causing problems, but have no clue how to actually find these and move them.

Any ideas?

- Jeremy

A:Can't upgrade from Windows 8.1 to Pro on Lenovo U310

Try running DISM.
DISM - Fixing Component Store Corruption in Windows 8

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RELEVANCY SCORE 39.2

 My machine: Lenovo Ideapad U310  Model 4375  I would like to know if I could replace my 500 GB HDD with a Crucial MX500 500GB SATA 2.5-inch 7mm Internal SSD.I read that mine is SATA 3.0, but that one is SATA 6. Would that work? And could it handle that storage space amount? Thanks!

A:Lenovo U310 (not y520) i7 hdd upgrade.

Good day and welcome to the community.As I understand it, the SATA standard is backward-compatible. An SATA-6 storage device should work fine in an SATA-3 slot, albeit at the slower speed, as long as it physically fits.Regards.
 
 
 
Mod's Edit:  Updated Subject line.

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RELEVANCY SCORE 38.8

Lenovo IdeaPad U310 with i5-3317U CPU and  Bios ver 65CN89WW (09/04/2012) I downloaded BIOS Update file (65cn21ww.exe) from (http://download.lenovo.com/consumer/mobiles/65cn21ww.exe), but after start I got a message "ERROR 233 - Only secured capsule is allowed on a SecureFlash system! Status = 1." What am I doing wrong? How to install the update BIOS?













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A:Lenovo IdeaPad U310 Bios Update

HiWelcome to the forumFrom the data you gave, i think your bios is well upto date and that might be the cause that the bios is not updating.Regards





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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Hello Lenovo,I'm a business management student from India.I purchased Lenovo Ideapad U310 Touch model this May from the US (through Amazon) and have been using it without any issues till the last month. Last month I noticed that the hinge had developed tension and there was additional pressure on the lid or the screen area while closing. I thought it would be a routine issue and took it to my college's hardware repair center, but they suggested I handle the issue via Lenovo Support as it required opening the laptop.When I checked Lenovo support through customer care (India), I was told that the U series is not covered by International warranty. But I checked if the Lenovo service center would still have a look at the issue, to which I was told that it would be chargeable. I thought it was fair enough and took the laptop to the service center in Jamshedpur this afternoon.To my utter disappointment, the technician was unable to open up the area near the screen (where the problem was supposedly), but he also got the screen cracked while trying to. Now I'm left with a laptop that cannot be used as even though the screen display is intact, the touch sensors detect screen touch near the cracked area and keep the cursor rooted to that point. Also, the issue with the hinge could also not be fixed. All to add to the woes, I will have to manage a few days (don't know how many) without a laptop and also shell out the expense from my pocket!Now my question is, will the screen for Ideapad... Read more

A:Broken Screen for Ideapad U310 Touch

Hi Rahul,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear about the situation that you are facing regarding U310 touch Laptop, as it is ultra book Touch model displays can only replaced by the same kind and not the normal one, as Laptop was purchased in other country and international warranty is not applicable in India for this model, the parts will be ordered from the region of manufacture if the part is not available.
 
I'm sorry to inform you that the only option available to get the same type display replaced on a chargeable basis.
 
 Do post us back for further queries.
 
Best Regards

Shiva Kumar





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RELEVANCY SCORE 38.8

Hello!
I want to start bit of a discusion.
Getting the machine:In 2012 I bought U310 from reseller in Slovakia. The machine came with 3 dead pixels (not so good), but the shop had replacing policy for displays with 3 and more dead ones (good). New model had just one dead pixel and after few seconds of pressure to the screen it fixed itself (thanks God). That was the story, how I get fully functional lenovo IdeaPad U310.Oh funny thing! The warranty was void when I bought the laptop. The sticker on one of the screws was already torn to pieces, when I firstly opened the machine (after a year or so).
 
UEFI dualboot hdd+ssd:
First thing to do with 500GB HDD and 24GB SSD? RapidCache? No. UEFI dualboot. Pain in the astorage.Who want to read more: http://superuser.com/questions/620336/how-to-make-grub2-chain-boot-win8-after-upgrading-fedora18-to-...
So this time Windows Server 2012 R2 has its bootloader on HDD and fedora 20 has grub on ssd. It's simple and upgradable. Even windows updates won't kill this setup.
 
Function keys instead of media keys+some other things:
This one was really dangerous and I really risked bricking 760? machine at that point. I really don't want you to do this to any of your computers. I had luck. So basicly I flashed U410 bios to my U310.. And it worked. https://forums.lenovo.com/t5/Linux-Discussion/Installing-Fedora-17-on-U310-i7-power-button-wifi-nois...
 
What to do now?hdd+ssd out, SSD in:Besides the noisy fan (later) the 500GB 5400rp... Read more

A:[LARGE IMAGES] Modifying U310 - SSD, battery, NFC,...

Hey - having the same fan issue on my U310, sounds like a Hellicopter - was driving in a train from munich to hamburg and a really old lady was sitting next to me and asking "this is modern technology", why the hell is that so loud, my old TV 30 years old, doesnīt make such a sound - donīt understand Lenovo, so many people reporting the same, but nothing helps, besides using a third party tool, Nice, Markus

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RELEVANCY SCORE 38.8

Hello everyone, Out of the blue my Lenovo Ideapad u310 will not boot anymore. I'f I press the power button, the power and battery lights turn on (as usual), the capslock light flashes once, but nothing else. No screen, no sound, no response. I've tried: an external monitorresetting Ram by removing itBooting with and without another hdd/sddunplugging the battery, booting only from external power Nothing worked though. Specs: Lenovo ideapad u310Model name: 4375 I think it is a motherboard problem, but yeah, let's hope it is something minor! 

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RELEVANCY SCORE 38.8

Hello I have Lenovo U310 with broken motherboard model DA0LZ7MB8E0 with i3-2367M. Can I swap it for motherboard model DALZ7TMB8C0 with i5-3337U. 

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RELEVANCY SCORE 38.8

Not sure whats ging on with my Ideapad. I can see that the power is working but the screen remains BLACK. I think it may be the display card, but I'm not sure. Can anyone point me in the right direction to a good Lenovo Repair store close to Philadelphia? Any advise would help! Thank you!

A:DISPLAY PROBLEM Ideapad U310 Touch

Hi DILEMMA123,
 
Welcome to Lenovo Community!
 
As I understand that you are facing issues with your Ideapad U310 touch display, however when you power on the unit there is power but  no display and the screen remains black.
 
Here are the troubleshooting steps that you may try
Please do try these troubleshooting steps that may help. - Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again. - If this will not work, do test the AC adapter if it's working properly. Remove the battery and power the laptop with just the AC adapter connected and see if it will boot up or not. do also try a different AC adapter that has the same voltage and see if it will work or not. - Proceed with reseating the RAM's if trying a different AC adapter will not work, remove them all for couple of seconds then put them back in making sure everything is seated properly. - If it will still not work, connect an external monitor and see if you'll get any display from it. If there's a display on the external monitor that could mean that the problem is the built in display.  - But if there's still no display on the external monitor that means the problem lies in the motherboard.
In addition, here are further service centers that you can also check
I hope the above information helps.
 
Please feel free to post in Lenovo Community Forums if you have any further queries!... Read more

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RELEVANCY SCORE 38.8

My mouse and touchpad have stopped working while I was watching a Hulu video on full screen. I've restarted my computer three times, went through options on the Control Panel and hit all the keyboard buttons that I thought would bring it back to life and so far nada. It still doesn't work. Please help!
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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RELEVANCY SCORE 38.8

Just wonder if any one you encountered the same issue? I am using Win10. Only 5 and 6 are working, the rest of the numbers failed. I have read a post regarding the same issue - https://forums.lenovo.com/t5/Lenovo-U-and-S-Series-Notebooks/ideapad-U310-keyboard-problem-numericwi... I have already tried with external keyboards and it works perfectly. I suspect it would be the software or the driver.  If you know the solutions, please share. 

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RELEVANCY SCORE 38.8

Not sure whats ging on with my Ideapad. I can see that the power is working but the screen remains BLACK. I think it may be the display card, but I'm not sure. Can anyone point me in the right direction to a good Lenovo Repair store close to Philadelphia? Any advise would help! Thank you!

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RELEVANCY SCORE 38.8

I got unknown device after reinstall WIN7_64.Hardware IDs:ACPI\AOA2011*AOA2011 Search in forum, I found the driver for WIN81 at here.http://mobilesupport.lenovo.com/us/en/downloads/DS038117 But while installing get warning of unknown publisher: After that the unknown device is gone but I still get "yellow triangle sign with !" insystem device(see pic below):"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"  Could anyone help where is the AOAC drive for WIN7_64? thanks in advance!  




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A:[U310] Lenovo AOAC driver for WIN7_64

Hello, i have exactly the same problem. did you find any solution? Thanks a lot in advance!

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RELEVANCY SCORE 38.8

Hello, I have had a U310 Touch for over three years now and I have recently discovered that after the upgrade to Windows 10 the BIOS is now nonexistant. When I run the command prompt to identify the BIOS it is blank where it should show which version I have. When pressing the NOVO button I receive the option screen to boot to BIOS or Boot Management screen but no matter what option I select the OS boots regularly. Is there any known solutions for this. When searching the drivers and downloads section with the computer in question no BIOS files appear. Thanks

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